RESUMES AND REFERENCES
I
RYAN H. MARTINSON
1221 Pleasant Hill Drive, Carollton, TN 45678
E-mail: rsanders@linkup.com
Phone: 802-555-8892
EDUCATION
Bachelor of Science, Computer Science
Smoky Mountain University
Chattanooga, TN
Graduation: June 2A07
Flonors:
GPA 3.90/4.00
Presidential Honor Society
Computer Science Honor Society
Hardware/Software:
Programmed various applications using COBAL, CICS,
JCL, PASCAL; Assembler on IBM OS system
Internship:
Served as Project Leader for internship consulting project
ffi
Designed and implemented an inventory tracking system
for automotive parts dealer
ffi Gained experience with
WORK EXPERIENCE
DBASE II and Masterfile programs
Operations Superuisor, April 2003 to Present
Speedy Parcel Service Corporation, Dunaway
ffi
TN
Responsible for controlling production, efficiencS
employee motivation, promotion, and discipline
ffi Supervise 25 floor employees during second shift
ffi Train new employees, hold communications meetings
ffi Evaluate employees in performance reviews
Destination Specialist, May 2000 to April 2003
Ground Delivery Transponation, Memphis, TN
r
r
I
Consulted with clients concerning systems operation
Advised technical managers in operational techniques
Conducted oral presentations for internal and external
audiences
References available upon request
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Ryan H. Martinson
Phone: 802-555-8892
1221 Pleasant Hill Drive
Carollton, TN 45678
E-mai I : rsanders@li nkup.com
EDUCATION
Bachelor of Science, Computer Science
Smoky Mountain University
Chattanooga, TN
Graduation: June 2007
Honors
GPA 3.9014.00
Presidential Honor Society
Computer Science Honor Society
Outstanding Supervisor Award
Speedy Parcel Service Corporation
SKILI.S
S u pe
Responsible for controlling production; efficiency; employee
rvisory
motivation, promotion, and discipline
Supervisor of 25 floor employees during second shift
Project lead er for internship consulting project
Tech
n
Programmed various applications using COBOL, CICS, JCL,
PASCAL; Assembler on IBM OS systern
ical
ffi
ffi
Analyzed and designed systems case studies
Designed and implemented an inventory tracking system for
automotive parts distributor
ffi
Com m
unication
ffi
ffi
II and Masterfile programs
Consulted with clients concerning systems operation
Advised technical managers in operational techniques
ffi
Trained new employees and held communications meetings
Evaluated employees in performance reviews
ffi
Conducted oral presentations for internal and external audiences
ffi
EMPLOYMENT
Experienced with DBASE
Operations Supervisor, April
2A$ to Present
Speedy Parcel Service Corporation, Dunaway, TN
Destination Specialist, May 2000 to April 2003
Ground Deliv ery Transportation, Memphis, TN
References available upon request
RYAN
FI
1221 Pleasant Hill
__
PERsot{AL
*garolfton,
SUMMARY
. MARTINSON
Drive
TN 4SOTB
#
ffi
phone: g02_555_ggg2
E-maif : rsanders@linkup.c.m
Experienced supervisor, problem solver,
and data processor. Fam'iar
with a variety of computer languages
EDUCATI0N
p;;;;;;r. iorr.r,
*"rr"g.riit ;kiiir. Saf_
,oft*ur.
excellent communicario.r, o.g".rir""tion,
"rrd
and
motivated and loyal.
Bachelor of Science, Compurer Science
Smoky Mountain Universitv
Chattanooga, TN
Graduarion: June 2007
Honors
GpA 3.90/4.00
Presidential Honor Society
Computer Science Honor Society
Hardware/software
programmed various
apprications using
PASCAL; Assembler on IBM OS systeri
lnternship
coBol,
.ICS, JCL,
Served as project Leader for internship
consulting project
Designed and implemented an inventory
tracking system for
automotive parts dealer
*
r
WORK
EXPERIEIIGE
Gained experience with DBASE II and
Masterfile programs
Operations Swperuisor,April 2003 to presenr
Speedy parcel Service Corporation,
Dunaway,
r
TN
Responsible for controlling production,
efficiencg employee
morivation, promotion, and discipline
a Supervise 25 floor employees during second shift
I Train new employees, hold communications
meetings
r Evaluate employees in performance reviews
D_estination Specialist, May 2000 to
April 2003
Ground Delivery Transportation, Memphis,
TN
Consulted with clients concerning systems
operation
Advised technical managers in operational
techniques
conducted orar presentations for internar
and external audiences
r
r
x
References avaitabte upon request
CHAPTEF 5
!
I
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I
MARK
i
i
i
i
C,ISTLE,
Phone: 777-555-5632
E-mail: castlel@commonway.net
122I Clayton Avenue
Schaumton,
IN
60515
CAREER GOAL
A managerial position in the telecommunications industry using my leadership,
problem-solvitg, and network management skills and my ability to work with
individuals to achieve common goals.
EMPLOYMENT EXPERIENCE
Indianapolis, IN
2001-2005 Centrex CorPoration
Assistant IT Coordinator
s
#
Operated a workgroup of Mac-based computers
Administered desktops, file servers, and printers
&
Developed a relational database for invento ry ftacking/control
1998-2001 Lawrence Law Firm
Indianapolis,
IN
O ffice /Technolo gy M ana ger
s
&
s
Configured and implemented Microsoft products for scheduling
and billing
Create d a database to assemble and organize chent accounts
Performed multiple search levels based on Microsoft query engine
1996-L998 Millennium Insurance
Seruices
Euansuille,
IN
Teleservices Technician
*
r
r
Obtained needed incident data fot home and auto lnsurers
Maintained superior level of personal customer service
Handled contract details for 12 independent insurance agents
PERSONAL SUMMARY
Dedicated, efficient worker who enioys working with a variety of individuals.
Task-oriented, work well under pressure, able to use technology in the workplace
for improved operations. Ability to integrate solutions to solve problems.
EDUCATION
1998-2AU
#
s
Hoosier State [.Jniuersity
8.S., Business Administration and Computer Science
Graduated Summa Cum Laude
'Welcomeuille,
IN
FESUM-ES AND
REFEF*ENO:ES 6?
En-vsnitt"rye.
.'**
MEark
1,221
Castle
Clayton Avenue, Schaumton, II.t 50515
Phone: 777-555-5632
E-mail: castlel" @commonway.net
A managerial position in the telecomrnunications industry using
GAREER GOA!-
ieadership, problem-solvi*g, and network rnanagement skills and
my ability to work with individuals to achieve cornmon goals.
EMPLOYMENT
EXPERIENCE 200i*2005 Centrex Corporation
Indianapolis, IN
Assistant IT Coordinatetr
o
e
e
Operated a workgroup of Mac-based computers
Administered desktops, file servers, and printers
Developed a relational database for invento
1998-2001 Lawrence Law
OfficelTechnology
h4a na
Firrn
ry ftacking/control
Indianapolis, IN
ger
e
Configured and impiemented Microsoft products for
scheduling and billing
€
€
Created a database to assemble and organize client accounts
Performed multiple search levels based on Microsoft query
engine
1996*1998 Millennium Insurance
Services
Evansville, trN
Teleservices Technician
a
e
e
PERSOFIAI. SI..!MMARY
EDUCATION
Obtained needed incident data for home and auto insurers
Maintained superior level of personal customer sen'ice
Handled contract details for 12 independent insurance agenrs
Dedicared, efficient worker who enjoys working with a variety
of individuals. Task-oriented, work well under pressure, able to use
technology in the workplace fcr improved operations. Ability to
integrate solutions to solve problems.
1998-2001 Hoosier State University
a
*
Welcomeville, IN
8.S., Business Administration and Computer Science
Graduated Summa Cum Laude
70
CHAPTER 5
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AdditiCInsl Sumple
Resumes
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Grzego rz Mardyn iarc zYk
Phone: 650-555-8989 E-mail: grgez@com.net
915 Glenwood Drive, Collinsville, lL 59032
Education
Bachelor of Science in Electronics Engineering Technology
Southern University, Plainfield, IL Graduation: June 2006
GPA:3.85/4.00
Honors: President's Honor Society
Technical Skill Areas:
Assembly language
C++
TTL/CMOS IC Operation
Circuit design
HTML
Programmable controllers
AC/DC converters
MATLAB
Electric components
;
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Work Experience
2003-present
ffi
ffi
ffi
ffi
1999-2003
Southern University, Plainfield, IL
Electronics Lab Assistant
Design and install PC lab of 55 computers
Install testing equipment for 50 units
Troubleshoot computer problems and repair computers
Provide assistance to students working in lab
Repair and Maintenance
Specialist
Value, Inc., Hickory IL
w Repaired and maintained local area network of 65 computers
ffi Provided billing setup and maintenance file control
ffi Assisted in training 18 new employees in procedures
ffi Repaired and updated used computers for resale
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Languages
Fluent in English, Polish, and Spanish. Some knowledge of Russian.
Personal
Interested in \Tebpage development, robotics, and martial arts
Volunteer for the United \Vay, Little League Baseball Assistant Coach
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RESUMES AND REFERENCES
Suma Patel
778 Maple Way, Martinsville, NJ 40655
ssales@linkup.org
ffi 453-555-5561
Senior Account Representatiue
ffi Market Development ffi Strategic Planning
Relationship Management
r
Dynamic sales marketing manager with 10 years account management
experience
n
r
Successfully built and maintained new accounts on a regular basis
Contribute to increased revenues and team performance
Competencies Include:
Successfulnegotiations Clientrelationshipbuilding Solutionselling
abilities
analysis
Leadership
Professional
Market
Decision
presentations
making
Territory growth
Forecasting
PROFESSIONAL EXPERIEI'ICE
2002-present Director of Eastern Regional
Sales
Cybersales 'Vfilton, NY
ffi Oversee sales and business development for 6 corporations
ffi Manage product rollout and marketing for 12 major products
ffi Provide cross-training and development for two departments
ffi Design and implement sales plans for numerous clients
199
s-2002
Midwest Sales Representatiue
Pet Kingdom, Inc. Albany, NY
ffi Managed a 4-state district of 210 pet stores
ffi Developed and implemented improved marketing plan
ffi Helped implement new direct inventory control system
EDUCATION
B.A. in Marketing and Business Management
University of Stoneyhaven, Stoneyhaven, NY
Graduated: June 1998 with High Honors
CHAPTER 5
Bsx Cuel{c
1
10 Homestead
0biective
51
4-555-0991
BC1
@online.net
Phone:
Dr.
E-mail:
Denver, C0 45601
Obtain a position as a computer consultant where I can use my
cofirputer programmirg, problem-solvitg, and customer service skills
to provide consulting services to a variety of ciients. Willing to travel
and relocate.
Education
Bachelor of Science, Computer Inforrnation Systems
Denver Tbchnical University, Denver, CO
Graduation: Mav 20A6
J
GPA: 4.A014.0A Dean's Distinguished Student Scciety
PresiCent of Asian Scudent Association
Vice Fresident of DTU Athletic Association
Skill Areas:
Experience
Project Management
C++
Oracle
Business Writing
JCL
Cobol
Visual Basic
UNIX
Alliance Foodservice Supply, Inc. Crawford, CC
Quality Contral
#
Te
2000-2002
chnician
Managed quality assessment and control of processed foods
ffi Evaluated materials handling of shipping/receiving personnel
#
Assisted with staff assignments and training
w ldentified and coordinated JIT items
Fieldtech, Inc. Colorado Springs, CO
1997-2400
Marketing Support Coordinator
H Handled ordering and coordination of statewide vendors
ffi Managed computer database of wholesale and retail pricing
ffi Coordinated local marketing programs and publications
Personal
'Silinner
of Regional Programming Cornpetition, Denver Technical
University, Denver, CO
Volunteer Reader at Lighthouse for the Blind, Denver, CO
Peer Youth Minister, St. Margaret
Mary
Parishr, Denver' CO
68
*nHAPTE_R 5
**+;@r#*#i
Cynthia Salazar
1347 QuincY Road, Atlanta, GA 12430
657-555-8981
Email: salazarc@ quicklink.com
experienced report
Bachelor's Degree in Business, 8 years analyst experience,
financial analyst' excellent presentawriter, developed sales performance guidelines, experienced
excellent sales performance' experience
tion skills, team player, effective manager and leader,
percent' Hired' trained'
Received sales award, increased sales by 15
Key words:
with contractsalesforce.
and managed sales staff'
Work ExPerience
GA
2004-Present Sales Analyst, Comco Products' Sauwanee'
data
performance
Formulate recommendations relative to sales
.
. Perform analysis of both internal and external sales history
. Create reports for upper and mid-level management
. Deliver presentations on performance data and national trends
. supervise task force group evaluating current sales concepts
Atlanta' GA
2001-2004, Senior Sales Representative, Office Solutions'
regton
Supervised 12 junior sales associates in a four-state
.
.Hired,trained,andmanagednewsalesassociates;analyzedpedormance
.
of current general sales staff
an average increase in
Managed own sales region of 23 locations with
sales of 15 Percent
FL
1997-2001, Sales Associate, Leland Homes, Orlando'
new home
for
Developed marketing plans and media placement
.
construction company
.
o
presented three different
Developed leads, contacted sales prospects,
residential communities to clients
for increase annual sales
Received sales Associate of the Year Award
Education
Springs, Florida
B.A. in Marketing, University of central Florida, Quiet
Institute lnc.
Advanced Marketing Techniques Diploma, sales
L
RESUN4-ES AND REFERENICES
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Sarnple sesnnsble {key wcrd} tresulme.
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Tony Brown
1895 Sunnydale Lane, Corytowo, TX 74442
212-5 55-0909
E-mail: TB2 L2@southern.com
KEY NTORDS: Loan officer. Texas Banking Association Intern. Customer service.
Loan processing. Teller. Data processing. Trust. Account reconciliations. Loan applications. Tax reports. Trust agreements. QuatroPro. Excel. Lotus. Finance major.
Bachelor's degree. Quick learner. Excellent written and oral communication skills.
Leadership. Detail minded.
OBJECTIVE: A position as a loan officer. Desire to use banking and loan processing
experience, knowledge of banking and trust industrS and personal customer service
and communication skills.
EDUCATION: University of Southern Texas, Clayton, TIt,2002-2006
Bachelor of Business Administration with a concentration in Finance
Rank: Top 10 percent of class. GPAr 3.95/4.00
President's Honor Societv
EXPERIENCE: Texas International Bankcorp, Ft. Glass, TX, Summer 200.5
International Banking Association Summer Intem
Rotated through several banking departments working with a wide variety of
situations, people, and equipment
Experience with processing loans, handling data processing, teller responsibilities,
creating trust reports, reconciling accounts, and producing tax reports. Experienced
in QuatroPro, Excel, and Lotus software.
ACTIVITIES: Member of South Texas Region Junior Chamber of Commerce
Volunteer for Big Brothers-Big Sisters Program of Clayton, TX
President of Financial Management Association, a college association
Member of Gamma Beta Sigma Business Honorary
6S