Market and Facility Evaluation Sample Report In Market Review, Comprehensive Data, Solid Recommendations Brand Champion creates confidence for your Entertainment Center project with our Market and Facility Evaluation service. We will evaluate at your entertainment center in 4 key areas then make clear recommendations on how to increase revenue. Our team performs an in market evaluation that secret shops you and your competitors, performs a pricing comparison on the most important profit centers, pulls market data using 40 unique data sources and offers a comprehensive summary of ways you can improve the experience you deliver and your position in the market. To evaluate your facility we perform an in market facility audit where we secret shop your center(s) to view your customer experience. We pay attention to detail on how your advertising system is currently in place and how your brand is displayed. Our evaluations will research the population groups and demographics in your market to learn of their lifestyles and buying behavior. A competitive review will be delivered to inform you of what your competitors are doing to provide you with an advantage. Our recommendations will provide a solid customer profile on your top 3 populations focusing on age, life values, and income. We will prioritize the markets based on revenue potential for the center. A marketing strategy and sales path will be developed to prioritize your advertising paths based on the market data. Brand and positioning language will be created for your center. Suggested packages and package coaching will be offered to increase your sales and attract your target audience. The subsequent pages are a sample report prepared for an Entertainment Center. Our report provides a solid vision of where the facility is going, and what it will take to turn into a vibrant center where families can spend a day and walk away excited about their experience. Give Brand Champion a call today to have your Entertainment Center evaluated call (800) 4860800 or email peter@brandchamp.com for additional information. Strategic Planning • Brand Development • Analysis • Creative Services • Turn Key Branding • Interactive (800) 486-0800 • www.brandchamp.com • (877) 486-0835 fax Market Evaluation and Recommendations Population Groups Generate marketing research reports for each center capturing the demographics and lifestyles of people living in the area. Competitive Review Develop SWOT Analysis for viable competitors in each market. Provide Competitive Advantage Report Facility Audit Review advertising systems currently in place at each center Perform an experience Audit Understand the traffic flow and sales cycle Social Media Audit Review key online “Referral” media Audit your social media elements Review your website and SEO Recommendations Identify Target Population Determine all potential markets (population groups) for the center Prioritize markets based on revenue potential for the center Determine a solid customer profile for your top 3 populations Age, Life values, Income Marketing Strategy Prioritize advertising paths based on best potential markets Review your sales process from Unaware candidates to Referral Recommend prospecting and sales path system for outside sales effort Merchandizing and Signage Suggest signage changes and traffic flow strategy Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Ionia Michigan Marketplace Introduction We pulled data for Ionia Bowl 300 using over 40 metrics, including Census, Voting, Discretionary Expenditures, Vehicle and Home Ownership, and others noted on the Market Report (attached). It is divided into 2 measurements; 5, and 25 minutes drive time from the facility. For the analysis, we use the 25 minute ring. It best summarizes your core market potential. Highlights The population has grown slowly in the last 10 years, growing 6%. The population will stay the same, about -.12% over the next 5 years. Average household income is 2.3% above the national average, and 78% of the residents are homeowners. There is a 11.6% vacancy rate. 17.2% of HH income is below the poverty level, with 29% of HH making less than $35,000. Income will grow 10% in the next 5 years. The average age is 33.5, and it will remain that age for the next 5 years, indicating that the community turns over population regularly. 41% (or 19,559 persons) of the population is between 25 – 44, making this a young community. The youth population (5-14) is 13% or about 6162 people. The population will remain about the same over the next 5 years, indicating a vibrant population turn. 20.3% of the population is 55+. Almost 90% of the population is white, remaining largely the same in the future. The 7 minute radius spent $1,532,060, 31% below national average, on Entertainment and Recreation, and $1,643,033 eating out, about 29% below the national average. The population with 6-14 year olds will spend roughly twice the national average on disposal expenditures. Disposable Income will grow over the next 5 years. Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Competitive Review When I reviewed the other options in the market, none are clear competitors, but you have a few businesses that compete for a family heading out. Asking a few people in town of various economic ranges we came up with 3 competitors for your different profit centers: Roll Away Bowling Skating – By far your biggest competitor for families. They are doing a very good job of offering birthday and group opportunities. They also have a variety of options from Bowling, Mini Golf, Laser Tag, and Roller Skating. Although the facility isn’t as new as yours, the reviews and phone conversation we had with the facility indicate that they understand the market and offer a variety of options. Lamplight Grill – Clean, predictable, family friendly. The biggest challenge is the relationship the owner has with guests. Main Street Bar – Dirty, and weary of strangers. The regulars are comfortable with the atmosphere. Not a direct threat if you focus more on the family and business/youth group experiences. Grand Rapids- Largely the word of mouth that I got while visiting is that Ionia has “nothing” going on. This tells me that the population looks to Grand Rapids to be entertained. Facility Audit The facility is very nice, and maintained very well. It does not offer as much variety as Roll Away, it does have the best facilities in the area for what you do offer. The lanes, and restaurant are all state of art. Ionia Bowl 300 is missing conference and birthday party opportunities. Although birthday parties can occur on lanes, I saw no clear promotion for the options. This limits your revenue potential for groups, which can account for 30% of total revenue. The bathrooms were clean. You have a significant challenge with the road work going on outside. If the community is avoiding the construction, your facility will suffer. You have liquor clearly displayed in the restaurant. Although this is fine with a night life crowd, many families will avoid the restaurant if they perceive it to be too spirit focused. The outside is well maintained and offers a clean appearance. Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Social Media Audit Social Media Your market has very low internet penetration. An audit of social media reveals that most social tools aren’t being used. Facebook has 4 likes for your Ionia community profile. Most facilities we work with have over 1,000. The rating services reveal very low participation as well. Of the 9 review sites we generally search, this was the only review. Ionia 300 Bowl reviews: What keeps me from going there are the waitresses. I have seen them roll their eyes at customers when they walk away and one time someone I was with was just standing there and a waitress pushed him out of the way, gave him a dirty look and then when she realized that I saw her do it she gave me a smile that was very obviously fake. That whole night when my friends and I would order drinks the servers acted like we were being an inconvenience. Website Websites are the best way for a prospect to learn about the basics of your business; hours, amenities, and contact information. The website is very promotionally driven, and out of date. I would recommend that you rework the site to be a simple online brochure for your services and packages. I would use social media tools like Facebook to promote your specials and other time sensitive matters. Both are important but not a priority with your market having such a low interactive usage. Because you are the only center in town, you rank #1 on Search Engines for Bowling, but are not listed for restaurant or bar. Skoogy’s Facebook page is present on a search of restaurants and bars, but you should address this for a number of keywords: Restaurant, Bar, Meetings, Birthday and Bowling. Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Recommendations Industry wide, the number of participating league bowlers per lane has dropped from 619 a year to 317 in 20 years. League business is in decline across the board. Bowling centers have dropped from about 9000 in 1980 to 5230 in 2010. This means that continuing to cater solely to the league bowling is a losing proposition. Successful centers today are finding they need to cater to multiple populations; Families, Groups, Birthdays, and active young adults looking to be entertained. Each of these populations require separate programming to make the center compelling. In this sense, you no longer compete with other bowling centers, but anyone who can host groups, birthday parties, as well as bars and family restaurants. Centers looking to grow will need to understand guest experience better than they need to understand bowling. Families and kids are not skilled customers, and thus are only judging the experience on how they are treated by the staff. If you build programming that offers a fun experience, then you offer more than the other options in your area. Your center needs only minor adjustments to the facility. Marketing and Promotional systems can be developed to improve the speed in which people buy from you, but today, the facility needs to address the experience. The population you service is entirely rural. They expect predictability, and respect in any experience. As a result, participating with businesses that they are familiar with will trump a business that may be cleaner, or newer. If your facility can’t deliver a consistent experience, your market will not shop you. The typical mind set is “I work hard for my money, I expect to be treated well” holds true more with your local population than with other population groups, such as those who reside in suburban areas or metro areas. In the conversations I had, your guest experience is the largest liability. There seems to be a lack of guest experience metric. This creates an issue for consistency. One visit you may get a polite wait staff, another visit you could get a completely different experience. This is very detrimental for out of home dining. The same holds true for food quality and presentation, but your staff will have a greater impact than food quality. Both are important. Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Conclusion My recommendation based on my visit, given all the challenges you soon face, would be to identify a solution for the restaurant facility. The options would be to identify an experienced restaurant manager who can work with the staff and menu, or look to a third party to operate the restaurant facilities. At this time, there is no need to change the branding. We need to change the way people perceive the brand that you have. Your market is too small to expect that a name change would create improvement, as it would be another sign of inconsistency. Once these are stable and performing well, moving to develop programming for families, groups and birthdays will be the next step. The final step will be to develop a marketing plan to get population to return. Of these tasks, getting the experience successful will take the longest and require the most attention. We can discuss the various ways to address this in our next visit, once other options have been explored. Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Site Map Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drivetime: 5, 25 Minutes Brand Champion brandchamp.com Latitude: 42.98619 Longitude: -85.07093 August 24, 2011 ©2011 Esri Page 1 Brand (800) 486-0800Analyst Made withChampion Esri Business (c) 2011 ESRI www.esri.com/ba 800-447-9778 Try it Now! Page 1 of 1 Ionia Michigan Marketplace Introduction We pulled data for Ionia Bowl 300 using over 40 metrics, including Census, Voting, Discretionary Expenditures, Vehicle and Home Ownership, and others noted on the Market Report (attached). It is divided into 2 measurements; 5, and 25 minutes drive time from the facility. For the analysis, we use the 25 minute ring. It best summarizes your core market potential. Highlights The population has grown slowy in the last 10 years growing 6%. The population will stay the same, about -.12% over the next 5 years. Average household income is 2.3% above the national average, and 78% of the residents are homeowners. There is a 11.6% vacancy rate. 17.2% of HH income is below the poverty level, with 29% of HH making less than $35,000. Income will grow 10% in the next 5 years. The average age is 33.5, and it will remain that age for the next 5 years, indicating that the community turns over population regularly. 41% (or 19,559 persons) of the population is between 25 – 44, making this a young community. The youth population (5-14) is 13% or about 6162 people. The population will remain about the same over the next 5 years, indicating a vibrant population turn. 20.3% of the population is 55+. Almost 90% of the population is white, remaining largely the same in the future. The 7 minute radius spent $1,532,060, 31% below national average, on Entertainment and Recreation, and $1,643,033 eating out, about 29% below the national average. The population with 6-14 year olds will spend roughly twice the national average on disposal expenditures. Disposable Income will grow over the next 5 years. Strategic Planning Brand Development Analysis Creative Services Turn Key Branding Interactive (800) 486-0800 www.brandchamp.com (877) 486-0835 fax Dominant Tapestry Site Map Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7, 25 Minutes Source: Esri Page 2 Brand Champion (c) 2011 ESRI Brand Champion brandchamp.com Latitude: 42.98619 Longitude: -85.07093 25 Salt of the Earth 23.4% Segment Code.................. 25 Segment Name................ Salt of the Earth LifeMode Group............... L11 Factories and Farms Urbanization Group.......... U10 Rural I Demographic Preferences Salt of the Earth households are dominated by married couples with children (36 percent) and without (29 percent). Both household percentages are higher than the U.S. values. One-fifth of households are composed of singles who live alone. The average household size for this market is 2.60, extremely close to the U.S. value of 2.59; however, the average family size is 2.99, falling below the U.S. average of 3.14. With a median age of 41.3 years, this is a slightly older market. Because ethnic diversity in these neighborhoods is negligible—94 percent of the residents are white—Salt of the Earth neighborhoods are the least diverse of all the Community Tapestry segments. Salt of the Earth residents are rooted in their settled, traditional, and hardworking lifestyles. Independent and self-reliant, they take on small home improvement and remodeling projects themselves. They also spend a lot of time and money on their vegetable and flower gardens, owning the necessary tools and equipment to make them a success. Twentyeight percent of the households own three or more vehicles, making Salt of the Earth one of the top segments with this distinction. These rural households typically own or lease many vehicles including a truck. Many own a motorcycle. Overall, they prefer domestic vehicles to imports and handle the maintenance themselves. Most residents carry insurance policies to protect themselves and their families and invest in annuities, certificates of deposit, and U.S. savings bonds. Families often have two or more pets, either dogs or cats. Socioeconomic Employed Salt of the Earth residents work in a variety of occupations including management and professional positions and unskilled labor jobs. Higher-than-average proportions work in skilled labor occupations. Approximately one-fifth work in the manufacturing industry. The 66 percent labor force participation is high, and unemployment is low at 5 percent. The median household income is $50,538, close to the U.S. median. Besides wages, household income is supplemented by interest income, dividends, rental income, self-employment income, retirement income, and Social Security benefits, all above national proportions. The median net worth for this market is $108,631. One-fourth of Salt of the Earth residents aged 25 years and older have attended college; 13 percent hold a bachelor’s or graduate degree. Residential Salt of the Earth neighborhoods are located in rural areas throughout the United States. Nearly half of the households are in the Midwest; the other half are found almost entirely in the South and Northeast. States with the highest concentrations of these households are Pennsylvania, Ohio, Indiana, and Michigan. Homeownership is at 86 percent, and the median home value is $139,060. The majority of households are single-family units (83 percent); 12 percent are mobile homes. Twenty-two percent of the housing units were built before 1940. Salt of the Earth residents enjoy dining out, generally at family restaurants such as Ponderosa, Big Boy, and Bob Evans Farms. However, baking is a favorite home activity. They enjoy fishing, hunting, target shooting, attending country music concerts and auto races, and flying kites. They read fishing and hunting magazines also. Their radio dials are often tuned to country music stations, but they also like to follow auto racing. Many households have a satellite dish. Favorite stations include CMT, Outdoor Life Network, and the Speed Channel. In addition to watching horse racing, auto racing, and truck and tractor pulls/mud racing on TV, a favorite weekly show is According to Jim. Families travel to vacation destinations by car; for overnight stays, they prefer a Super 8 motel. 2619.9% Midland Crowd Segment Code.................. 26 Segment Name................ Midland Crowd LifeMode Group............... L12 American Quilt Urbanization Group.......... U10 Rural I Demographic Preferences The approximately 11.6 million people in Midland Crowd neighborhoods represent the largest market of Community Tapestry, nearly 4 percent of the U.S. population, and it is still growing. Since 2000, the population growth has been 2.34 percent annually. The median age of 36.9 years parallels that of the U.S. median. More than half of the households (62 percent) are composed of married-couple families, half of whom have children. One-fifth of households are occupied by those who live alone. Most residents are white. Midland Crowd is a somewhat politically conservative market. The rural location and their traditional lifestyle dictate the consumer preferences of these residents. How they take care of their homes, lawns, and vehicles demonstrates their do-it-yourself mentality. Households typically own or lease a truck; many own a used motorcycle. Hunting, fishing, and woodworking are favorite pursuits. Generally, households have pets, especially birds and dogs. Recent purchases include used vehicles, household furniture, and giant-screen TVs. Their department store of choice is Belk. When eating takeout, they often choose a fast-food restaurant and use the drive-through window. Socioeconomic With more than 4.2 million households, Midland Crowd has the highest count of all the Community Tapestry markets, with an annual household growth of 2.6 percent since 2000. The median household income is $49,748, slightly lower than the U.S. median. Households derive primary income from wages and salaries, although the percentage of households that receive income from self-employment ventures is slightly higher than the national level. The median net worth is $86,362, somewhat below the U.S. median. Half of the employed residents work in white-collar occupations. Approximately 30 percent of Midland Crowd residents aged 25 years and older have attended college; 15 percent hold a bachelor’s or graduate degree. Residential Midland Crowd residents live in housing developments in rural areas throughout the United States (more village or town than farm), mainly in the South. Three-fourths of the housing was built after 1969. Homeownership is at 84 percent; the median home value is $137,727. Two-thirds of the households are single-family structures; 28 percent are mobile homes. One-fourth of the households own three or more vehicles. Many households have a satellite dish. Favorite stations include CMT and Outdoor Life Network. In addition to watching rodeo/bull riding, truck and tractor pulls/mud racing, and fishing programs on TV, residents watch a variety of news programs. Fitting right in with their rural surroundings, they prefer to listen to country music on the radio and read fishing and hunting magazines. 3212.6% Rustbelt Traditions Segment Code.................. 32 Segment Name................ Rustbelt Traditions LifeMode Group............... L10 Traditional Living Urbanization Group.......... U5 Urban Outskirts I Demographic Preferences Rustbelt Traditions neighborhoods are primarily a mix of married-couple families, single-parent families, and singles who live alone, similar to the U.S. household type distribution. This segment has the sixth largest population of all the Community Tapestry segments, with 8.4 million people. The median age is 36.1 years, just below the U.S. median. Most of the residents are white. Residents of Rustbelt Traditions are aptly named: They have lived, worked, spent, and played in the same area for years. They do not follow fads; they stick with the products and services they know. They prefer domestic car manufacturers. Some of their purchases reflect their attention to the maintenance of their homes and yards. For specialized projects, they will contract for roofing, flooring, and carpet installations. Socioeconomic Financially conservative, Rustbelt Traditions residents prefer to use a credit union and invest in certificates of deposit. They are likely to have a personal loan that is not a student or vacation loan, and hold low-value variable life and homeowner’s insurance policies. Residents watch their pennies, using coupons regularly, especially at Sam’s Club. They prefer to see a doctor for diet control and own a stationary bike for exercise. The median household income is $49,579, slightly below that of the U.S. median. Half of the employed residents work in white-collar jobs. For years, these residents sustained the manufacturing industry that drove local economies. Now, the service industry predominates, followed by manufacturing and retail trade. The median net worth for this segment is $90,754. Overall, 80 percent of residents aged 25 years and older have graduated from high school, 12 percent hold a bachelor’s or graduate degree, and 29 percent have attended college. Residential Rustbelt Traditions neighborhoods are the backbone of older indus­trial cities in states that border the Great Lakes. Most residents live in modest, single-family homes. Homeownership is at 76 percent. The median home value of $107,222 is approximately three-fifths of the U.S. median. The relatively lower median home value is partially due to the age of the homes in these communities; nearly two-thirds of the housing units were built prior to 1960. Favorite leisure activities include bowling; fishing; hunting; and attending auto races, country music shows, and ice hockey games. Watching television is a common pastime for Rustbelt Traditions residents. They subscribe to cable TV and watch it regularly, but their favorite programs are sports events. 1711.9% Green Acres Segment Code.................. 17 Segment Name................ Green Acres LifeMode Group............... L2 Upscale Avenues Urbanization Group.......... U10 Rural I Demographic Preferences Married couples, with and without children, comprise 71 percent of the households in Green Acres. Many families are comprised of blue-collar baby boomers, many with children aged 6–17 years. With more than 10 million people, Green Acres represents the third largest population of all the Community Tapestry markets, currently more than 3 percent of the U.S. population, and growing by 1.6 percent annually. The median age is 40.6 years. This segment is not ethnically diverse; 93 percent of the residents are white. Country living describes the lifestyle of Green Acres residents. Pet dogs or cats are considered part of the family. These do-it-yourselfers maintain and remodel their homes; projects include painting, installing carpet or insulation, or adding a deck or patio. They own all the necessary power tools, including routers, welders, sanders, and various saws, to finish their projects. Residents maintain their lawns, flower gardens, and vegetable gardens, again with the right tools. They own riding lawn mowers, garden tillers, tractors, and even separate home freezers for the harvest. Fitting in with the do-ityourself mode, it is not surprising that Green Acres is the top market for owning a sewing machine. A favorite pastime is using their ice cream maker to produce homemade ice cream. They prefer motorcycles and full-size pickup trucks. Socioeconomic Green Acres residents are educated and hardworking; more than half who are aged 25 years and older hold a degree or attended college. Labor force participation is approximately 69 percent, with higher employment concentrations in the manufacturing, construction, health care, and retail trade industry sectors. Seventeen percent of households derive income from self-employment ventures. Occupation distributions are similar to the United States. The median household income is $63,922, and the median net worth is $163,372. Residential Green Acres neighborhoods are located throughout the country but mainly in the Midwest and South. The highest state concentrations are found in Michigan, Ohio, and Pennsylvania. A little bit country, Green Acres residents live in pastoral set­tings of developing suburban fringe areas. Homeownership is at 88 percent. Eighty-seven percent of the household inventory is dominated by single-family dwellings. These newer homes carry a median value of $205,460. Typical of rural residents, Green Acres households own multiple vehicles: 78 percent own two or more vehicles. For exercise, Green Acres residents ride their mountain bikes and participate in water sports such as waterskiing, canoeing, and kayaking. Other activities include bird-watching, power boating, target shooting, hunting, and attending auto racing events. They prefer to listen to college football, auto racing, and news-talk programs on the radio and read fishing, hunting, and motorcycle magazines. Accommodating the country lifestyle, many households watch TV by satellite dish instead of cable. Events they enjoy watching on TV include alpine skiing, ski jumping, motorcycle racing, equestrian events, and bicycle racing. A favorite station is the Speed Channel. Tapestry Segmentation Area Profile Ranked by Households Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Latitude: 42.98619 Longitude: -85.07093 Top Twenty Tapestry Segments Tapestry segment descriptions can be found at http://www.esri.com/library/whitepapers/pdfs/community-tapestry.pdf Households U.S. Households Cumulative Rank Tapestry Segment Percent Cumulative Percent Percent Percent Index 1 32. Rustbelt Traditions 26.4% 26.4% 2.8% 2.8% 936 2 25. Salt of the Earth 19.5% 45.9% 2.7% 5.5% 712 1062 3 48. Great Expectations 18.4% 64.3% 1.7% 7.2% 4 33. Midlife Junction 14.8% 79.1% 2.5% 9.7% 600 5 42. Southern Satellites 11.2% 90.3% 2.7% 12.4% 414 Subtotal 90.3% 14.8% 401 6 46. Rooted Rural 9.7% Total 12.4% 100.0% 2.4% 100.0% 14.8% 672 Top Ten Tapestry Segments Site vs. U.S. 0.0 5.0 10.0 15.0 20.0 25.0 30.0 46. Rooted Rural 42. Southern Satellites 33. Midlife Junction Site U.S. 48. Great Expectations 25. Salt of the Earth 32. Rustbelt Traditions Percent of Households by Tapestry Segment Source: Esri ©2011 Esri Page 4 Brand Champion (c) 2011 ESRI 8/24/2011 Page 1 of 6 Tapestry Segmentation Area Profile Ranked by Households Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Latitude: 42.98619 Longitude: -85.07093 Top Twenty Tapestry Segments Tapestry segment descriptions can be found at http://www.esri.com/library/whitepapers/pdfs/community-tapestry.pdf Households U.S. Households Cumulative Cumulative Rank Tapestry Segment Percent Percent Percent Percent Index 1 25. Salt of the Earth 23.4% 23.4% 2.7% 2.7% 855 2 26. Midland Crowd 19.9% 43.3% 3.8% 6.5% 523 3 32. Rustbelt Traditions 12.6% 55.9% 2.8% 9.3% 449 4 17. Green Acres 11.9% 67.8% 3.2% 12.5% 370 5 42. Southern Satellites 5.8% 73.6% 2.7% 15.2% 216 Subtotal 73.6% 15.2% 6 18. Cozy and Comfortable 5.5% 79.1% 2.8% 18.0% 195 7 33. Midlife Junction 4.5% 83.6% 2.5% 20.5% 183 8 48. Great Expectations 4.3% 87.9% 1.7% 22.2% 247 9 28. Aspiring Young Families 3.7% 91.6% 2.4% 24.6% 157 10 46. Rooted Rural 3.6% 95.2% 2.4% 27.0% 149 Subtotal 21.6% 11.8% 11 19. Milk and Cookies 2.4% 97.6% 2.0% 29.0% 124 12 53. Home Town 2.2% 99.8% 1.4% 30.4% 151 Total 99.8% 30.4% 327 Top Ten Tapestry Segments 0.0 2.0 4.0 6.0 8.0 10.0 Site vs. U.S. 12.0 14.0 16.0 18.0 20.0 22.0 24.0 46. Rooted Rural 28. Aspiring Young Families 48. Great Expectations 33. Midlife Junction Site U.S. 18. Cozy and Comfortable 42. Southern Satellites 17. Green Acres 32. Rustbelt Traditions 26. Midland Crowd 25. Salt of the Earth Percent of Households by Tapestry Segment Source: Esri ©2011 Esri Page 10 Brand Champion (c) 2011 ESRI 8/24/2011 Page 1 of 6 Restaurant Market Potential Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Demographic Summary Latitude: 42.98619 Longitude: -85.07093 2010 2015 Population 15,270 15,091 Population 18+ 12,764 12,647 Households Median Household Income 3,605 3,547 $50,224 $54,745 Expected Number of Product/Consumer Behavior Adults Percent MPI Went to family restaurant/steak house in last 6 months 8,636 67.7% 93 Family restaurant/steak house last month: <2 times 3,237 25.4% 97 Family restaurant/steak house last month: 2-4times 3,134 24.6% 89 Family restaurant/steak house last month: 5+ times 2,265 17.7% 91 Family restaurant/steak house last 6 months: breakfast 1,258 9.9% 82 Family restaurant/steak house last 6 months: lunch 3,044 23.8% 94 Family restaurant/steak house last 6 months: snack 223 1.7% 63 Family restaurant/steak house last 6 months: dinner 6,457 50.6% 95 Family restaurant/steak house last 6 months: weekday 4,259 33.4% 86 Family restaurant/steak house last 6 months: weekend 5,551 43.5% 98 Family restaurant/steak house last 6 months: Applebee`s 2,886 22.6% 87 Family restaurant/steak house last 6 months: Bennigan`s 225 1.8% 61 Family restaurant/steak house last 6 months: Bob Evans Farm 680 5.3% 117 Family restaurant/steak house last 6 months: Cheesecake Factory 296 2.3% 35 Family restaurant/steak house last 6 months: Chili`s Grill & Bar 958 7.5% 67 2,457 19.2% 159 Family restaurant/steak house last 6 months: Denny`s 895 7.0% 74 Family restaurant/steak house last 6 months: Friendly`s 272 2.1% 56 1,234 9.7% 126 Family restaurant/steak house last 6 months: Intl Hse of Pancakes 998 7.8% 70 Family restaurant/steak house last 6 months: Lone Star Steakhouse 350 2.7% 90 Family restaurant/steak house last 6 months: Old Country Buffet 323 2.5% 80 Family restaurant/steak house last 6 months: Olive Garden 1,526 12.0% 70 Family restaurant/steak house last 6 months: Outback Steakhouse 1,246 9.8% 82 403 3.2% 85 1,620 12.7% 87 378 3.0% 60 Family restaurant/steak house last 6 months: Ruby Tuesday 1,063 8.3% 93 Family restaurant/steak house last 6 months: Ryan`s 1,596 12.5% 278 Family restaurant/steak house last 6 months: Sizzler 258 2.0% 64 Family restaurant/steak house last 6 months: T.G.I. Friday`s 923 7.2% 68 Went to fast food/drive-in restaurant in last 6 months 11,530 90.3% 101 Went to fast food/drive-in restaurant <5 times/month 3,569 28.0% 92 Went to fast food/drive-in restaurant 5-12 times/month 4,246 33.3% 106 Family restaurant/steak house last 6 months: Cracker Barrel Family restaurant/steak house last 6 months: Golden Corral Family restaurant/steak house last 6 months: Perkins Family restaurant/steak house last 6 months: Red Lobster Family restaurant/steak house last 6 months: Red Robin Went to fast food/drive-in restaurant 13+ times/month 3,715 29.1% 105 Fast food/drive-in last 6 months: breakfast 3,843 30.1% 108 102 Fast food/drive-in last 6 months: lunch 7,732 60.6% Fast food/drive-in last 6 months: snack 1,842 14.4% 81 Fast food/drive-in last 6 months: dinner 6,460 50.6% 104 Data Note:An MPI (Market Potential Index) measures the relative likelihood of the adults in the specified trade area to exhibit certain consumer behavior or purchasing patterns compared to the U.S. An MPI of 100 represents the U.S. average. Source: These data are based upon national propensities to use various products and services, applied to local demographic composition. Usage data were collected by GfK MRI in a nationally representative survey of U.S. households. Esri forecasts for 2010 and 2015. ©2011 Esri 8/24/2011 Page 16 Brand Champion (c) 2011 ESRI Page 1 of 2 Restaurant Market Potential Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Latitude: 42.98619 Longitude: -85.07093 Expected Number of Product/Consumer Behavior Adults Percent MPI Fast food/drive-in last 6 months: weekday 8,777 68.8% 103 Fast food/drive-in last 6 months: weekend 6,330 49.6% 102 Fast food/drive-in last 6 months: A & W 602 4.7% 93 Fast food/drive-in last 6 months: Arby`s 3,643 28.5% 136 Fast food/drive-in last 6 months: Boston Market 300 2.4% 44 Fast food/drive-in last 6 months: Burger King 4,993 39.1% 106 Fast food/drive-in last 6 months: Captain D`s 223 1,541 12.1% Fast food/drive-in last 6 months: Carl`s Jr. 196 1.5% 26 Fast food/drive-in last 6 months: Checkers 472 3.7% 109 Fast food/drive-in last 6 months: Chick-fil-A 1,832 14.4% 114 Fast food/drive-in last 6 mo: Chipotle Mex. Grill 304 2.4% 44 Fast food/drive-in last 6 months: Chuck E. Cheese`s 529 4.1% 90 Fast food/drive-in last 6 months: Church`s Fr. Chicken 307 2.4% 54 2,549 20.0% 119 Fast food/drive-in last 6 months: Dairy Queen Fast food/drive-in last 6 months: Del Taco 106 0.8% 26 Fast food/drive-in last 6 months: Domino`s Pizza 1,908 14.9% 105 Fast food/drive-in last 6 months: Dunkin` Donuts 611 4.8% 42 Fast food/drive-in last 6 months: Fuddruckers 195 1.5% 53 2,362 18.5% 236 Fast food/drive-in last 6 months: Hardee`s Fast food/drive-in last 6 months: Jack in the Box 783 6.1% 56 Fast food/drive-in last 6 months: KFC 4,457 34.9% 120 Fast food/drive-in last 6 months: Little Caesars 1,099 8.6% 126 Fast food/drive-in last 6 months: Long John Silver`s 1,600 12.5% 173 Fast food/drive-in last 6 months: McDonald`s 7,691 60.3% 106 643 5.0% 54 Fast food/drive-in last 6 months: Papa John`s 1,021 8.0% 89 Fast food/drive-in last 6 months: Pizza Hut 3,372 26.4% 112 Fast food/drive-in last 6 months: Popeyes 631 4.9% 68 Fast food/drive-in last 6 months: Quiznos 793 6.2% 65 2,179 17.1% 148 Fast food/drive-in last 6 months: Starbucks 790 6.2% 42 Fast food/drive-in last 6 months: Steak n Shake 759 5.9% 109 Fast food/drive-in last 6 months: Subway 3,788 29.7% 94 Fast food/drive-in last 6 months: Taco Bell 4,592 36.0% 112 Fast food/drive-in last 6 months: Wendy`s Fast food/drive-in last 6 months: Panera Bread Fast food/drive-in last 6 months: Sonic Drive-In 4,436 34.8% 107 Fast food/drive-in last 6 months: Whataburger 311 2.4% 54 Fast food/drive-in last 6 months: White Castle 507 4.0% 91 Fast food/drive-in last 6 months: eat in 5,278 41.3% 108 Fast food/drive-in last 6 months: home delivery 1,169 9.2% 82 Fast food/drive-in last 6 months: take-out/drive-thru 7,266 56.9% 109 Fast food/drive-in last 6 months: take-out/walk-in 2,429 19.0% 78 Data Note:An MPI (Market Potential Index) measures the relative likelihood of the adults in the specified trade area to exhibit certain consumer behavior or purchasing patterns compared to the U.S. An MPI of 100 represents the U.S. average. Source: These data are based upon national propensities to use various products and services, applied to local demographic composition. Usage data were collected by GfK MRI in a nationally representative survey of U.S. households. Esri forecasts for 2010 and 2015. ©2011 Esri 8/24/2011 Page 17 Brand Champion (c) 2011 ESRI Page 2 of 2 Restaurant Market Potential Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Demographic Summary Latitude: 42.98619 Longitude: -85.07093 2010 2015 Population 47,706 47,427 Population 18+ 36,513 36,352 Households 15,480 15,436 $52,397 $57,464 Median Household Income Expected Number of Product/Consumer Behavior Adults Went to family restaurant/steak house in last 6 months Percent MPI 26,003 71.2% 98 Family restaurant/steak house last month: <2 times 9,351 25.6% 98 Family restaurant/steak house last month: 2-4times 9,771 26.8% 97 Family restaurant/steak house last month: 5+ times 6,884 18.9% 96 Family restaurant/steak house last 6 months: breakfast 3,900 10.7% 89 Family restaurant/steak house last 6 months: lunch 9,167 25.1% 99 Family restaurant/steak house last 6 months: snack 640 1.8% 63 Family restaurant/steak house last 6 months: dinner 19,615 53.7% 101 Family restaurant/steak house last 6 months: weekday 13,629 37.3% 96 Family restaurant/steak house last 6 months: weekend 16,388 44.9% 101 Family restaurant/steak house last 6 months: Applebee`s 9,418 25.8% 100 Family restaurant/steak house last 6 months: Bennigan`s 714 2.0% 68 Family restaurant/steak house last 6 months: Bob Evans Farm 2,338 6.4% 140 Family restaurant/steak house last 6 months: Cheesecake Factory 1,056 2.9% 44 Family restaurant/steak house last 6 months: Chili`s Grill & Bar 3,263 8.9% 80 Family restaurant/steak house last 6 months: Cracker Barrel 6,368 17.4% 144 Family restaurant/steak house last 6 months: Denny`s 2,763 7.6% 80 Family restaurant/steak house last 6 months: Friendly`s 1,006 2.8% 73 Family restaurant/steak house last 6 months: Golden Corral 3,379 9.3% 120 Family restaurant/steak house last 6 months: Intl Hse of Pancakes 3,086 8.5% 76 Family restaurant/steak house last 6 months: Lone Star Steakhouse 1,202 3.3% 108 Family restaurant/steak house last 6 months: Old Country Buffet 1,141 3.1% 99 Family restaurant/steak house last 6 months: Olive Garden 5,453 14.9% 88 Family restaurant/steak house last 6 months: Outback Steakhouse 4,176 11.4% 96 Family restaurant/steak house last 6 months: Perkins 1,488 4.1% 109 Family restaurant/steak house last 6 months: Red Lobster 5,018 13.7% 95 Family restaurant/steak house last 6 months: Red Robin 1,299 3.6% 72 Family restaurant/steak house last 6 months: Ruby Tuesday 3,305 9.1% 102 Family restaurant/steak house last 6 months: Ryan`s 3,117 8.5% 190 Family restaurant/steak house last 6 months: Sizzler 787 2.2% 68 2,855 7.8% 73 Went to fast food/drive-in restaurant in last 6 months 33,274 91.1% 102 Went to fast food/drive-in restaurant <5 times/month 10,617 29.1% 95 Went to fast food/drive-in restaurant 5-12 times/month 12,277 33.6% 107 Went to fast food/drive-in restaurant 13+ times/month 10,382 28.4% 103 Fast food/drive-in last 6 months: breakfast 10,727 29.4% 106 Fast food/drive-in last 6 months: lunch 22,729 62.2% 105 Fast food/drive-in last 6 months: snack 5,525 15.1% 85 Fast food/drive-in last 6 months: dinner 19,093 52.3% 107 Family restaurant/steak house last 6 months: T.G.I. Friday`s Data Note:An MPI (Market Potential Index) measures the relative likelihood of the adults in the specified trade area to exhibit certain consumer behavior or purchasing patterns compared to the U.S. An MPI of 100 represents the U.S. average. Source: These data are based upon national propensities to use various products and services, applied to local demographic composition. Usage data were collected by GfK MRI in a nationally representative survey of U.S. households. Esri forecasts for 2010 and 2015. ©2011 Esri 8/24/2011 Page 18 Brand Champion (c) 2011 ESRI Page 1 of 2 Restaurant Market Potential Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Latitude: 42.98619 Longitude: -85.07093 Expected Number of Product/Consumer Behavior Adults Percent MPI Fast food/drive-in last 6 months: weekday 25,588 70.1% 105 Fast food/drive-in last 6 months: weekend 18,287 50.1% 103 Fast food/drive-in last 6 months: A & W 1,858 5.1% 100 Fast food/drive-in last 6 months: Arby`s 10,665 29.2% 139 Fast food/drive-in last 6 months: Boston Market 1,050 2.9% 54 Fast food/drive-in last 6 months: Burger King 14,558 39.9% 108 Fast food/drive-in last 6 months: Captain D`s 3,281 9.0% 166 Fast food/drive-in last 6 months: Carl`s Jr. 755 2.1% 35 Fast food/drive-in last 6 months: Checkers 1,208 3.3% 97 Fast food/drive-in last 6 months: Chick-fil-A 5,101 14.0% 111 Fast food/drive-in last 6 mo: Chipotle Mex. Grill 1,070 2.9% 54 Fast food/drive-in last 6 months: Chuck E. Cheese`s 1,419 3.9% 84 Fast food/drive-in last 6 months: Church`s Fr. Chicken 1,100 3.0% 68 Fast food/drive-in last 6 months: Dairy Queen 7,874 21.6% 129 Fast food/drive-in last 6 months: Del Taco 429 1.2% 36 Fast food/drive-in last 6 months: Domino`s Pizza 5,025 13.8% 97 Fast food/drive-in last 6 months: Dunkin` Donuts 2,306 6.3% 55 781 2.1% 74 5,130 14.0% 180 Fast food/drive-in last 6 months: Fuddruckers Fast food/drive-in last 6 months: Hardee`s Fast food/drive-in last 6 months: Jack in the Box Fast food/drive-in last 6 months: KFC 2,788 7.6% 70 11,924 32.7% 112 110 Fast food/drive-in last 6 months: Little Caesars 2,749 7.5% Fast food/drive-in last 6 months: Long John Silver`s 3,698 10.1% 140 21,961 60.1% 106 Fast food/drive-in last 6 months: Panera Bread 2,355 6.4% 69 Fast food/drive-in last 6 months: Papa John`s 3,038 8.3% 93 Fast food/drive-in last 6 months: Pizza Hut 9,698 26.6% 113 Fast food/drive-in last 6 months: Popeyes 1,954 5.4% 74 Fast food/drive-in last 6 months: Quiznos 2,719 7.4% 78 Fast food/drive-in last 6 months: Sonic Drive-In 5,394 14.8% 128 Fast food/drive-in last 6 months: Starbucks 3,063 8.4% 57 Fast food/drive-in last 6 months: Steak n Shake 2,319 6.4% 116 Fast food/drive-in last 6 months: McDonald`s Fast food/drive-in last 6 months: Subway 11,779 32.3% 102 Fast food/drive-in last 6 months: Taco Bell 13,000 35.6% 111 Fast food/drive-in last 6 months: Wendy`s 12,959 35.5% 110 Fast food/drive-in last 6 months: Whataburger 1,211 3.3% 73 Fast food/drive-in last 6 months: White Castle 1,467 4.0% 92 15,315 41.9% 109 Fast food/drive-in last 6 months: eat in Fast food/drive-in last 6 months: home delivery Fast food/drive-in last 6 months: take-out/drive-thru Fast food/drive-in last 6 months: take-out/walk-in 3,687 10.1% 91 20,915 57.3% 110 7,798 21.4% 87 Data Note:An MPI (Market Potential Index) measures the relative likelihood of the adults in the specified trade area to exhibit certain consumer behavior or purchasing patterns compared to the U.S. An MPI of 100 represents the U.S. average. Source: These data are based upon national propensities to use various products and services, applied to local demographic composition. Usage data were collected by GfK MRI in a nationally representative survey of U.S. households. Esri forecasts for 2010 and 2015. ©2011 Esri 8/24/2011 Page 19 Brand Champion (c) 2011 ESRI Page 2 of 2 Recreation Expenditures Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Demographic Summary Population Latitude: 42.98619 Longitude: -85.07093 2010 2015 15,270 15,091 Households 3,605 3,547 Families 2,405 2,353 28.2 28.4 $50,224 $54,745 Median Age Median Household Income Spending Average Potential Amount Index Spent Total Entertainment/Recreation Fees and Admissions 69 $424.98 $1,532,060 Admission to Movies, Theater, Opera, Ballet 69 $104.80 $377,788 Admission to Sporting Events, excl. Trips 74 $44.09 $158,957 Fees for Participant Sports, excl. Trips 71 $75.83 $273,377 Fees for Recreational Lessons 64 $86.85 $313,101 Membership Fees for Social/Recreation/Civic Clubs 69 $112.94 $407,134 Dating Services 61 $0.47 $1,703 Rental of Video Cassettes and DVDs 79 $32.37 $116,703 Toys & Games 80 $116.77 $420,949 Toys and Playground Equipment 80 $113.67 $409,793 Play Arcade Pinball/Video Games 76 $1.43 $5,156 Online Entertainment and Games 72 $1.66 $6,000 Recreational Vehicles and Fees 80 $256.76 $925,610 Docking and Landing Fees for Boats and Planes 69 $4.91 $17,699 Camp Fees 72 $20.65 $74,448 Purchase of RVs or Boats 81 $225.67 $813,553 Rental of RVs or Boats 64 $5.52 $19,910 Sports, Recreation and Exercise Equipment 63 $114.70 $413,484 Exercise Equipment and Gear, Game Tables 65 $53.57 $193,121 Bicycles 70 $13.91 $50,148 Camping Equipment 32 $4.69 $16,908 Hunting and Fishing Equipment 56 $21.35 $76,979 Winter Sports Equipment 69 $4.48 $16,158 Water Sports Equipment 91 $6.09 $21,950 Other Sports Equipment 85 $8.06 $29,066 Rental/Repair of Sports/Recreation/Exercise Equipment 64 $2.54 $9,154 Photographic Equipment and Supplies 77 $79.65 $287,126 Film 85 $6.28 $22,646 Film Processing 84 $18.95 $68,319 Photographic Equipment 74 $31.53 $113,673 Photographer Fees/Other Supplies & Equip Rental/Repair 74 $22.88 $82,488 Reading 78 $120.40 $434,028 Magazine/Newspaper Subscriptions 82 $51.69 $186,342 Magazine/Newspaper Single Copies 84 $16.12 $58,130 Books 73 $52.58 $189,556 Data Note: The Spending Potential Index (SPI) is household-based, and represents the amount spent for a product or service relative to a national average of 100. Detail may not sum to totals due to rounding. Source: Esri forecasts for 2010 and 2015; Consumer Spending data are derived from the 2006 and 2007 Consumer Expenditure Surveys, Bureau of Labor Statistics. ©2011 Esri 8/24/2011 Page 20 Brand Champion (c) 2011 ESRI Page 1 of 1 Recreation Expenditures Brand Champion brandchamp.com 800.486.0800 Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Demographic Summary Latitude: 42.98619 Longitude: -85.07093 2010 2015 Population 47,706 47,427 Households 15,480 15,436 Families 11,149 11,064 33.5 33.9 $52,397 $57,464 Median Age Median Household Income Spending Average Potential Amount Index Spent Total Entertainment/Recreation Fees and Admissions 77 $473.76 $7,333,852 Admission to Movies, Theater, Opera, Ballet 75 $114.41 $1,771,113 Admission to Sporting Events, excl. Trips 83 $49.25 $762,317 Fees for Participant Sports, excl. Trips 79 $83.96 $1,299,720 Fees for Recreational Lessons 74 $100.69 $1,558,717 Membership Fees for Social/Recreation/Civic Clubs 76 $124.97 $1,934,533 Dating Services 62 $0.48 $7,452 Rental of Video Cassettes and DVDs 82 $33.88 $524,428 Toys & Games 85 $124.01 $1,919,607 Toys and Playground Equipment 86 $120.78 $1,869,654 Play Arcade Pinball/Video Games 78 $1.48 $22,902 Online Entertainment and Games 75 $1.75 $27,051 $4,198,926 Recreational Vehicles and Fees 84 $271.25 Docking and Landing Fees for Boats and Planes 78 $5.55 $85,991 Camp Fees 81 $23.41 $362,427 Purchase of RVs or Boats 85 $236.20 $3,656,302 Rental of RVs or Boats 71 $6.09 $94,206 Sports, Recreation and Exercise Equipment 67 $121.92 $1,887,354 Exercise Equipment and Gear, Game Tables 71 $57.97 $897,345 Bicycles 75 $14.76 $228,476 Camping Equipment 35 $4.99 $77,316 Hunting and Fishing Equipment 57 $21.96 $339,885 Winter Sports Equipment 73 $4.69 $72,636 Water Sports Equipment 94 $6.28 $97,276 Other Sports Equipment 89 $8.42 $130,393 Rental/Repair of Sports/Recreation/Exercise Equipment 71 $2.84 $44,027 Photographic Equipment and Supplies 82 $85.32 $1,320,697 Film 88 $6.52 $100,966 Film Processing 88 $19.78 $306,247 Photographic Equipment 79 $33.96 $525,718 Photographer Fees/Other Supplies & Equip Rental/Repair 81 $25.05 $387,766 Reading 82 $127.26 $1,970,003 Magazine/Newspaper Subscriptions 86 $54.42 $842,492 Magazine/Newspaper Single Copies 85 $16.37 $253,465 Books 78 $56.46 $874,046 Data Note: The Spending Potential Index (SPI) is household-based, and represents the amount spent for a product or service relative to a national average of 100. Detail may not sum to totals due to rounding. Source: Esri forecasts for 2010 and 2015; Consumer Spending data are derived from the 2006 and 2007 Consumer Expenditure Surveys, Bureau of Labor Statistics. ©2011 Esri 8/24/2011 Page 21 Brand Champion (c) 2011 ESRI Page 1 of 1 Demographic and Income Profile Report Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Brand Champion brandchamp.com Latitude: 42.98619 Longitude: -85.07093 Summary 2000 2010 2015 13,323 15,270 15,091 Households 3,532 3,605 3,547 Families 2,390 2,405 2,353 2.52 2.49 2.48 Owner Occupied Housing Units 2,519 2,549 2,504 Renter Occupied Housing Units 1,013 1,056 1,043 28.1 28.2 28.4 Area -0.24% -0.32% -0.44% -0.36% 1.74% 2000 State -0.13% -0.07% -0.17% -0.05% 2.19% 2010 National 0.76% 0.78% 0.64% 0.82% 2.36% 2015 Population Average Household Size Median Age Trends: 2010 - 2015 Annual Rate Population Households Families Owner HHs Median Household Income Households by Income Number Percent Number Percent Number <$15,000 538 15.2% 384 10.6% 329 9.3% $15,000 - $24,999 585 16.5% 476 13.2% 365 10.3% $25,000 - $34,999 421 11.9% 358 9.9% 294 8.3% $35,000 - $49,999 696 19.7% 571 15.8% 442 12.5% $50,000 - $74,999 821 23.2% 1,234 34.2% 1,392 39.2% $75,000 - $99,999 327 9.2% 313 8.7% 368 10.4% $100,000 - $149,999 90 2.5% 216 6.0% 284 8.0% $150,000 - $199,999 24 0.7% 24 0.7% 33 0.9% $200,000+ 34 1.0% 31 0.9% 41 1.2% Median Household Income Average Household Income Per Capita Income $39,132 $44,956 $13,487 $50,224 $52,523 $17,999 2000 Population by Age Percent $54,745 $57,975 $20,073 2010 2015 Number Percent Number Percent Number Percent 0-4 694 5.2% 727 4.8% 697 4.6% 5-9 750 5.6% 693 4.5% 676 4.5% 10 - 14 729 5.5% 657 4.3% 665 4.4% 15 - 19 1,140 8.6% 1,426 9.3% 1,361 9.0% 20 - 24 2,421 18.2% 3,008 19.7% 2,984 19.8% 25 - 34 2,449 18.4% 2,883 18.9% 2,853 18.9% 35 - 44 1,895 14.2% 1,946 12.7% 1,933 12.8% 45 - 54 1,413 10.6% 1,633 10.7% 1,449 9.6% 55 - 64 740 5.6% 1,160 7.6% 1,237 8.2% 65 - 74 538 4.0% 568 3.7% 697 4.6% 75 - 84 389 2.9% 362 2.4% 345 2.3% 165 1.2% 207 1.4% 195 85+ 2000 Race and Ethnicity 2010 1.3% 2015 Number Percent Number Percent Number Percent White Alone 10,172 76.4% 10,928 71.6% 10,492 69.5% Black Alone 2,325 17.5% 3,156 20.7% 3,330 22.1% 114 0.9% 154 1.0% 157 1.0% 74 0.6% 133 0.9% 145 1.0% 0 0.0% 0 0.0% 0 0.0% Some Other Race Alone 267 2.0% 380 2.5% 416 2.8% Two or More Races 370 2.8% 519 3.4% 550 3.6% Hispanic Origin (Any Race) 629 4.7% 911 6.0% 994 6.6% American Indian Alone Asian Alone Pacific Islander Alone Data Note: Income is expressed in current dollars Source: U.S. Bureau of the Census, 2000 Census of Population and Housing. Esri forecasts for 2010 and 2015. Page 22 Brand Champion (c) 2011 ESRI Demographic and Income Profile Report Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Brand Champion brandchamp.com Latitude: 42.98619 Longitude: -85.07093 Trends 2010-2015 Annual Rate (in percent) 2.2 2 1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 Area State USA 0.2 0 -0.2 -0.4 Population Households Families Owner HHs Median HH Income Population by Age 18 16 Percent 14 12 10 8 6 2010 2015 4 2 0 0-4 5-9 10-14 15-19 20-24 25-34 2010 Household Income 35-44 45-54 55-64 65-74 75-84 85+ 2010 Population by Race 70 $50K - $74K 34.2% 65 $75K - $99K 8.7% 60 55 $100K - $149K 6.0% 50 $150K - $199K 0.7% 45 Percent $200K+ 0.9% 40 35 30 25 < $15K 10.6% $35K - $49K 15.8% 20 15 10 $25K - $34K 9.9% $15K - $24K 13.2% 5 0 White Black Am. Ind. 2010 Percent Hispanic Origin: 6.0% Source: U.S. Bureau of the Census, 2000 Census of Population and Housing. Esri forecasts for 2010 and 2015. Page 23 Brand Champion (c) 2011 ESRI Asian Pacific Other Two+ Demographic and Income Profile Report Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Brand Champion brandchamp.com Latitude: 42.98619 Longitude: -85.07093 Summary 2000 2010 2015 Population 44,912 47,706 47,427 Households 14,556 15,480 15,436 Families 10,603 11,149 11,064 2.68 2.64 2.63 Owner Occupied Housing Units 11,524 12,146 12,097 Renter Occupied Housing Units 3,032 3,334 3,339 32.5 33.5 33.9 Area -0.12% -0.06% -0.15% -0.08% 1.86% 2000 State -0.13% -0.07% -0.17% -0.05% 2.19% 2010 National 0.76% 0.78% 0.64% 0.82% 2.36% 2015 Average Household Size Median Age Trends: 2010 - 2015 Annual Rate Population Households Families Owner HHs Median Household Income Households by Income Number Percent Number Percent Number Percent <$15,000 1,777 12.3% 1,336 8.6% 1,136 7.4% $15,000 - $24,999 1,997 13.8% 1,678 10.8% 1,277 8.3% $25,000 - $34,999 1,795 12.4% 1,487 9.6% 1,212 7.9% $35,000 - $49,999 2,939 20.3% 2,646 17.1% 2,022 13.1% $50,000 - $74,999 3,618 24.9% 5,125 33.1% 5,769 37.4% $75,000 - $99,999 1,503 10.4% 1,806 11.7% 2,125 13.8% $100,000 - $149,999 670 4.6% 1,167 7.5% 1,579 10.2% $150,000 - $199,999 92 0.6% 120 0.8% 165 1.1% 113 0.8% 115 0.7% 151 1.0% $200,000+ Median Household Income Average Household Income Per Capita Income $43,518 $49,111 $16,708 $52,397 $56,401 $20,332 2000 Population by Age $57,464 $62,291 $22,596 2010 2015 Number Percent Number Percent Number Percent 0-4 2,962 6.6% 3,087 6.5% 2,980 6.3% 5-9 3,228 7.2% 3,140 6.6% 3,067 6.5% 10 - 14 3,341 7.4% 3,106 6.5% 3,208 6.8% 15 - 19 3,529 7.9% 3,817 8.0% 3,708 7.8% 20 - 24 4,195 9.3% 4,741 9.9% 4,709 9.9% 25 - 34 6,825 15.2% 6,909 14.5% 6,730 14.2% 35 - 44 7,420 16.5% 6,677 14.0% 6,493 13.7% 45 - 54 5,654 12.6% 6,575 13.8% 5,912 12.5% 55 - 64 3,226 7.2% 4,861 10.2% 5,296 11.2% 65 - 74 2,360 5.3% 2,507 5.3% 3,089 6.5% 75 - 84 1,549 3.4% 1,532 3.2% 1,499 3.2% 623 1.4% 754 1.6% 736 85+ 2000 Race and Ethnicity 2010 1.6% 2015 Number Percent Number Percent Number Percent White Alone 40,396 89.9% 41,961 88.0% 41,265 87.0% Black Alone 2,783 6.2% 3,392 7.1% 3,588 7.6% American Indian Alone 272 0.6% 331 0.7% 345 0.7% Asian Alone 152 0.3% 252 0.5% 276 0.6% 11 0.0% 17 0.0% 19 0.0% Some Other Race Alone 525 1.2% 734 1.5% 824 1.7% Two or More Races 773 1.7% 1,019 2.1% 1,110 2.3% 1,275 2.8% 1,804 3.8% 2,032 4.3% Pacific Islander Alone Hispanic Origin (Any Race) Data Note: Income is expressed in current dollars Source: U.S. Bureau of the Census, 2000 Census of Population and Housing. Esri forecasts for 2010 and 2015. Page 24 Brand Champion (c) 2011 ESRI Demographic and Income Profile Report Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Brand Champion brandchamp.com Latitude: 42.98619 Longitude: -85.07093 Trends 2010-2015 Annual Rate (in percent) 2.2 2 1.8 1.6 1.4 1.2 1 0.8 0.6 Area State USA 0.4 0.2 0 Population Households Families Owner HHs Median HH Income Percent Population by Age 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 2010 2015 0-4 5-9 10-14 15-19 20-24 25-34 2010 Household Income 35-44 45-54 55-64 65-74 75-84 85+ 2010 Population by Race 80 $75K - $99K 11.7% $50K - $74K 33.1% 70 $100K - $149K 7.5% 60 $200K+ 0.7% < $15K 8.6% Percent $150K - $199K 0.8% 50 40 30 20 $35K - $49K 17.1% $15K - $24K 10.8% $25K - $34K 9.6% 10 0 White Black Am. Ind. 2010 Percent Hispanic Origin: 3.8% Source: U.S. Bureau of the Census, 2000 Census of Population and Housing. Esri forecasts for 2010 and 2015. Page 25 Brand Champion (c) 2011 ESRI Asian Pacific Other Two+ Census 2010 Profile Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 7 minutes Brand Champion brandchamp.com 800.486.0800 Latitude: 42.98619 Longitude: -85.07093 Total Summary Total Population Hispanic Population Age 18 Years and Over Number Percent 11,845 82.5% 710 68.3% Number 14,365 1,039 Percent 7.2% 14,365 14,149 10,916 2,834 86 58 2 253 216 100.0% 98.5% 76.0% 19.7% 0.6% 0.4% 0.0% 1.8% 1.5% 11,845 11,755 8,664 2,804 75 49 2 162 91 100.0% 99.2% 73.1% 23.7% 0.6% 0.4% 0.0% 1.4% 0.8% Hispanic Population by Race Total Hispanic Population Reporting One Race White Black or African American American Indian and Alaska Native Asian Native Hawaiian and Other Pacific Islander Some Other Race Hispanic Population Reporting Two or More Races 1,039 966 641 51 23 6 0 245 73 100.0% 93.0% 61.7% 4.9% 2.2% 0.6% 0.0% 23.6% 7.0% 710 686 459 48 21 3 0 156 23 100.0% 96.6% 64.6% 6.8% 3.0% 0.4% 0.0% 22.0% 3.2% Housing Units by Occupancy Status Total Occupied Housing Units Vacant Housing Units 4,061 3,588 473 100.0% 88.4% 11.6% - - Population by Race Total Population Reporting One Race White Black or African American American Indian and Alaska Native Asian Native Hawaiian and Other Pacific Islander Some Other Race Population Reporting Two or More Races Data Note: Population Reporting Two or More Races includes unique counts of the population who reported at least two races. Hispanic population can be of any race. Hispanic Population Reporting Two or More Races includes unique counts of the Hispanic population who reported at least two races. Detail may not sum to totals due to rounding. Source: U.S. Census Bureau, Census 2010 Redistricting Data (P.L. 94-171). Page 26 Brand Champion (c) 2011 ESRI Census 2010 Profile Ionia Bowl 300 420 N Dexter St, Ionia, MI, 48846 Drive Time: 25 minutes Brand Champion brandchamp.com 800.486.0800 Latitude: 42.98619 Longitude: -85.07093 Total Summary Total Population Hispanic Population Age 18 Years and Over Number Percent 35,322 76.3% 1,307 61.3% Number 46,322 2,131 Percent 4.6% 46,322 45,627 41,578 2,998 244 168 3 636 695 100.0% 98.5% 89.8% 6.5% 0.5% 0.4% 0.0% 1.4% 1.5% 35,322 35,033 31,393 2,924 189 127 3 397 289 100.0% 99.2% 88.9% 8.3% 0.5% 0.4% 0.0% 1.1% 0.8% 2,131 1,957 1,223 56 54 7 1 616 174 100.0% 91.8% 57.4% 2.6% 2.5% 0.3% 0.0% 28.9% 8.2% 1,307 1,256 776 51 38 4 1 386 51 100.0% 96.1% 59.4% 3.9% 2.9% 0.3% 0.1% 29.5% 3.9% 17,258 15,462 1,796 100.0% 89.6% 10.4% - - Population by Race Total Population Reporting One Race White Black or African American American Indian and Alaska Native Asian Native Hawaiian and Other Pacific Islander Some Other Race Population Reporting Two or More Races Hispanic Population by Race Total Hispanic Population Reporting One Race White Black or African American American Indian and Alaska Native Asian Native Hawaiian and Other Pacific Islander Some Other Race Hispanic Population Reporting Two or More Races Housing Units by Occupancy Status Total Occupied Housing Units Vacant Housing Units Data Note: Population Reporting Two or More Races includes unique counts of the population who reported at least two races. Hispanic population can be of any race. Hispanic Population Reporting Two or More Races includes unique counts of the Hispanic population who reported at least two races. Detail may not sum to totals due to rounding. Source: U.S. Census Bureau, Census 2010 Redistricting Data (P.L. 94-171). Page 27 Brand Champion (c) 2011 ESRI