Wodonga Council Plan 2013-2014 to 2016-2017 Updated June, 2015 Our people Our city Our future Wodonga Council Plan 2013-2014 to 2016-2017 2 Contents Statement of acknowledgement................................................................................ 4 Message from your councillors ................................................................................... 5 Opportunities and challenges for our city............................................................... 5 Your councillors.................................................................................................................. 6 Our organisation................................................................................................................ 8 Our organisation’s structure......................................................................................... 8 Our vision, mission and values..................................................................................... 9 Where we are..................................................................................................................... 10 Who we are......................................................................................................................... 11 Our competitive advantage......................................................................................... 12 Public Health and Wellbeing statement................................................................. 14 What is the council plan?.............................................................................................. 16 Council plan structure.................................................................................................... 17 Our city: Planning for growth and development.......................................................18 Our people: Providing a great lifestyle...................................................................... 22 Our future: Managing our business to support our community.............................. 25 3 Wodonga Council Plan 2013-2014 to 2016-2017 Statement of Acknowledgement Wodonga Council acknowledges the traditional owners of the land on which it meets. The council pays its respects to their Elders and to Elders from other communities past and present. 4 Message from your councillors Challenges and opportunities for our city Wodonga continues to be one of Victoria’s fastest growing regional cities and has enjoyed a sustained population growth rate, and ongoing residential, commercial, and industrial development. Wodonga’s residential population base is fast approaching 40,000; and as a regional ‘hub’, our city services a regional catchment of approximately 175,000 people, making it the largest city in North East Victoria. Vision for Wodonga Our community vision to 2033 (where Wodonga’s population is expected to be in excess of 50,000 people) encompasses excitement, inclusiveness and a great deal of civic pride for the future. The vision focuses clearly on ‘Our people, our city, our future’; and to use a descriptive phrase from our past; “this city is measured by the character of its people”. Delivering the vision will require comprehensive forward planning, sustained investment in infrastructure and services and continuing focus on a sustainable economy. Maintaining Wodonga as a liveable city, and maximising partnerships with government, industry, business and our community will be critical. The changing face of Wodonga The council is required to plan both for today and tomorrow. It’s fair to say Wodonga is emerging from its existence as a ruralbased town, to very quickly becoming a significant regional city and important contributor to Victoria’s economy, liveability and vision for a ‘state of cities’. The rail revitalisation project has created a unique and historical opportunity to build Wodonga’s ‘city heart’ for the current community and future generations; as well as strengthen our prominence in the region and the state. The challenges In this environment of ongoing growth, Wodonga is challenged to meet the increasing community expectations for a sustained level and quality of services; and the provision of a wide range of higher order, well maintained community infrastructure and assets. To meet these demands, the council (on behalf of community), state and federal governments, public and private organisations, will need to work together in order to leverage their collective capacity. The requirement of the council is to plan for, and balance the existing community expectations and future growth requirements with a mind on priority, affordability and impact to ratepayers. The council plan and budget being presented to the community reflects these priorities and commitments. The opportunities First and foremost, the prospect of creating and building the city’s heart will take a number of years to complete and it will require great vision, determination and courage, as well as significant and ongoing investment. A continued co-operation with both public and private organisations will be required to ensure important developments progress in and around our city. A benefit of this will be the strengthening of our economy, and increased diversity and services for our community. We are indeed in for an especially exhilarating journey as a community. The final word In finishing, Wodonga as one of Victoria’s and the nation’s vital regional cities has before it a number of very unique and inspiring opportunities. We commend this bold four-year plan and supporting budget, which will support the direction of the city and underpin what can only be described as unprecedented growth and an enviable lifestyle choice. 5 Wodonga Council Plan 2013-2014 to 2016-2017 Your councillors Mayor Cr Rodney Wangman rwangman@wodonga.vic.gov.au 0400 956 253 Cr Wangman is the chief executive officer at Albury-Wodonga Community College. He has a masters of educational studies and completed a Bachelor of Science – Business Management/Computing. His main areas of interest as a councillor are in strategic planning, governance and Neighbourhood Power. He also serves as a director on the board of the Aware Industries. Cr Mark Byatt mbyatt@wodonga.vic.gov.au 0408 285 930 Cr Byatt is married with two children. He has a degree in education and master of education, and has achieved professional leadership development qualifications with The Chair Academy (USA) and Leadership Management Australia. Cr Byatt is a past mayor of Wodonga Council. Cr Michael Fraser mfraser@wodonga.vic.gov.au 0428 321 764 Cr Fraser is committed to providing residents with great value facilities and services, and opportunities for all residents to be part of the city. Cr Fraser has a Bachelor of Applied Science (maths and operations research), and has interests in his family and sport. 6 Cr Eric Kerr ekerr@wodonga.vic.gov.au 0428 438 129 Cr Kerr is currently studying a Bachelor of Arts majoring in Politics and Policy Study. As a councillor, he is committed to city growth, culture and supporting local young people. His personal interests include tennis, music and studying other cultures. Cr Lisa Mahood lmahood@wodonga.vic.gov.au 0409 562 903 Cr Mahood has been a councillor for the past 14 years, five of those as mayor. She is also the chief executive officer at North East Local Learning and Employment Network (NELLEN) and has two children. Cr Mahood has a special interest in youth, economic development, and arts and culture. Cr Anna Speedie aspeedie@wodonga.vic.gov.au 0417 138 938 Cr Speedie has been a councillor since 2005 and has a daughter. She works at the Albury Wodonga Community College. The development of Junction Place, the central business district and Logic are high priorities for Cr Speedie, along with attracting services and businesses that create new jobs and opportunities for the city. Cr John Watson jwatson@wodonga.vic.gov.au 0428 325 377 Cr Watson has an Associate Diploma in Farm Management and is a local businessman. As a councillor, his main interests are in community projects and activities, such as neighbourhood barbecues and Clean Up Australia Day, waste management, tourism, supporting business and community and making Wodonga a liveable city. He is a past mayor and deputy mayor. 7 Wodonga Council Plan 2013-2014 to 2016-2017 Our organisation • Wodonga Council has seven councillors, elected by the community on October 27, 2012. • The council appoints a chief executive officer (CEO) who has the responsibility to implement the decisions of the council. The CEO is Patience Harrington. • To assist the CEO in this role and to ensure effective and efficient management and the delivery of services to the community, an organisational structure with four directors who form the executive team is in place. • The council has an operating budget in 2014-2015 of $57.3 million. It employs more than 246 full-time equivalent staff to provide the range of services requested by the community. • The organisation has identified that it wishes to be known as responsive, responsible and innovative in the way it conducts its business. Our organisation’s structure Mark Byatt Michael Fraser COUNCIL Rodney Wangman (Mayor) Anna Speedie Eric Kerr Lisa Mahood John Watson Chief executive officer Business services Community development Investment attraction Planning and infrastructure Civic services Active communities Economic development Building Community protection Aged care Investment opportunities Gardens Arts and culture Land divestment Infrastructure Community relations Property management Parks Corporate governance Environment Finance Information services Emergency management Planning Family, youth and early years Works Healthy Together Wodonga People and workplace 8 Our vision Our people, our city, our future. Our mission We will strengthen our community in all that we do. Our community values* Compassion; Growth with a conscience; Family connection; Safety and freedom; Sense of community; Learning and education; Creativity; Tolerance and respect; and Rural roots and connection * These are the values that were determined by the community leaders in 2008 at a community leadership summit and various other community engagement activities held in the city. 9 Wodonga Council Plan 2013-2014 to 2016-2017 Where we are BRISBANE ADELAIDE MELBOURNE SYDNEY CANBERRA WODONGA Wodonga is strategically placed between Melbourne and Sydney on the Hume Highway. The city’s residential base is more than 38,000 and the total area of Wodonga is 433.7sq kms. Wodonga includes the main urban centre of the city, as well as the rural localities of Bandiana, Baranduda, Barnawartha North, Bonegilla, Castle Creek, Ebden, Gateway Island, Huon Creek, Killara, Leneva and Staghorn Flat. There are also significant farmland and industrial areas. Most people live in the city itself. 10 Who we are Wodonga has enjoyed significant growth in the past 25 years. The city’s growth rate was 2.2 per cent for the 2013-2014 financial year. At June 30, 2014, the Australia Bureau of Statistics estimated Wodonga’s population was 38,131. Wodonga has a young population compared to the rest of the state. The median age is 35, while for Victoria it is 37. Children aged 0 to 14 years made up 21.7 per cent of the population, and people aged 65 years and over made up 12.2 per cent of the population. Figures from the 2011 Census show that 29.4 per cent of people in Wodonga were couples with children. A total of 13.1 per cent were one-parent families. Wodonga offers a huge variety of housing in many different price brackets. In recent years, the rapid rising demand for housing in Wodonga and surrounding districts has driven several residential estate developments including White Box Rise Estate, Silky Oak Estate and Riverside Estate, along with the Leneva Valley and Baranduda growth areas. Wodonga Council is working to ensure a balanced community through a strategic planning approach aimed at enhancing the enviable lifestyle enjoyed by residents. Wodonga has a strong focus on arts, culture and leisure activities, including The Cube Wodonga performing arts centre and the WAVES aquatic centre, both which opened in the 2012-2013 financial year. Wodonga has access to quality health and medical facilities which offer a comprehensive range of services. These include two hospitals, retirement accommodation and nursing facilities. Wodonga also has a private hospital and has the birthing unit of Albury-Wodonga Health, which averages more than 500 births a year. The city offers specialist and diagnostic services, family counselling and youth services. Co-located with the public dental clinic is La Trobe University’s dental teaching clinic. Wodonga is home to first-class facilities in the primary, secondary and tertiary sectors, including Wodonga TAFE, Belvoir Special School, Wodonga Community College and a number of community centres. 11 Wodonga Council Plan 2013-2014 to 2016-2017 Our competitive advantage Wodonga is home to a large business base including well established companies such as Mars Petcare, Woolworths Distribution Centre, Wodonga Abattoirs, Wilson Transformer Company, Parker Hannifin, Visy Board, The Border Mail, Vitasoy, Greenfreight, Linfox, Border Express, Wodonga TAFE, Albury Wodonga Health Wodonga campus and Bradken. It also has a large defence presence through the Latchford Barracks and Bandiana army base and BAE Systems (Transfield). Wodonga is also a recognised transport and logistics centre due to its location on the national rail network. A major fatigue management centre and service centre opened at the Logic industrial hub in 2014 and SCT has plans for a rail terminal at the site. In 2014, the reviatlisation of the city centre began with development of Junction Place, Australia’s largest urban renewal project, and works beginning on Mann Central, a new shopping centre with anchor tenants Coles and Kmart. Importantly, Wodonga’s employment base is underpinned by several strong diversified industries, giving it a stable base. During times of economic downturn, Wodonga has remained resilient, largely due to the range of industries it has. It is the regional capital of North East Victoria. Wodonga is within an overnight transport shift of more than 75 per cent of the nation’s population. 12 Wodonga also benefits from the following: • • • • • • Access to local workforce of more than 50,000 people and regional of more than 80,000 people; Gateway to one of Australia’s most diverse regions - North East Victoria; Enviable lifestyle; Significant supply of residential and industrial land; Excellent road infrastructure; and Health, education and sporting facilities. 13 Wodonga Council Plan 2013-2014 to 2016-2017 Public Health and Well-being statement The Public Health and Wellbeing Act 2008 requires all Victorian councils to develop and implement a Municipal Public Health and Wellbeing Plan to guide local governments’ actions to improving the health and wellbeing of all residents in line with the Victorian Public Health and Wellbeing Plan 2011-2015. but also in the council’s Municipal Strategic Statement (http://planningschemes.dpcd.vic.gov. au/wodonga/ordinance/21_mss13_wdon.pdf) and all strategies developed within the council. This year, our health and wellbeing objectives and actions are documented in the Wodonga Council Plan for the first time, demonstrating the council’s commitment to addressing health and wellbeing issues. Wodonga Council values the many partnerships its takes to deliver high quality planning, services and activities that enhance the quality of life for our residents and visitors. Our commitment to work with all levels of government, peak bodies, community organisations and our community will ensure better health and wellbeing outcomes for all community members. It is the council’s belief that public health and wellbeing is inherent in all council planning and is not only reflected in this document 14 (http://www.wodonga.vic.gov.au/about-us/corporatedocuments/strategies-plans-policies/downloads. asp?AreaID=14&sortorder=Alpha) Environments for health Wodonga Council has embraced the Victorian Government’s Environments for Health – Municipal Public Health Planning framework to ensure the four environmental dimensions (built, social, economic and natural dimensions) are considered in all health and wellbeing planning. Context The public health and wellbeing objectives have been developed through consideration of global, national, state, regional and local health and wellbeing priorities. World Health Organisations Social determinants of Health http://www.who.int/sdhconference/resources/ConceptualframeworkforactiononSDH_eng.pdf National Health Priorities http://www.health.gov.au/internet/preventativehealth/publishing.nsf/ Content/A06C2FCF439ECDA1CA2574DD0081E40C/$File/discussion-28oct.pdf Victorian Public Health and Wellbeing Plan 2011-2015 http://docs.health.vic.gov.au/docs/doc/Victorian-Public-Health-and-Wellbeing-Plan-2011-2015 Wodonga’s Social Profile and snapshots http://www.wodonga.vic.gov.au/about-us/corporate-documents/strategies-plans-policies/Downloads.asp?whichc ategory=48&AreaID=14&sortorder=Alpha Healthy Together Wodonga http://www.wodonga.vic.gov.au/community-services/healthy-together-wodonga/ The development of the council’s social profile will enable us to monitor data trends over time to ensure strategies implemented are effective. By ensuring positive outcomes for the Wodonga community we will be contributing towards the overall success of the Victorian Public Health and Wellbeing plan and the Commonwealth’s Australia: The Healthiest Country by 2020 15 Wodonga Council Plan 2013-2014 to 2016-2017 What is the council plan? The plan outlines key strategies that the council proposes to deliver over the next four years. It is used to plan for council’s services, major projects and budget allocations. At the heart of the council plan is the vision for our city, our people, our future. The council’s mission is to strengthen the community in all that it does, and this will continue to guide the decisions of the council. NB. Grey shading indicates updates to the plan’s actions Green shading indicates the action is on track Amber shading indicates the action has been delayed Black tick signifies completed action 16 Council plan structure The council will measure its progress towards achieving targets and report back to the community on an annual basis. The council plan is developed around three key areas: Our people: Providing a great lifestyle Wodonga will be a place where people of all ages and cultures can enjoy a healthy and active lifestyle with the support and facilities they need. The city will provide a range of services to care for children, young people and promote positive and active aging in our community. Wodonga will welcome new residents from around Australia and overseas and provide services to ensure a supportive transition to our city. Our city: Planning for growth and development To be a strong city in the future, we will plan with diligence and ensure our infrastructure can meet the demands of a growing population. Provision will be made for the future needs of residential, industrial and commercial development. We will provide strong support and encouragement to key industries that respect the city’s natural environment and sustainable values around Wodonga. We will continue to advance Wodonga as a dynamic and sustainable destination for visitors. We will actively support existing business and seek to attract new businesses and investment. As our city grows, we will establish effective public and private transport networks throughout Wodonga to connect the new growth areas, open space and the city centre. Events and activities that grow the economy and create a positive profile of the city will receive strong support from the council. Our future: Managing our business to support our community Wodonga Council will strive to provide the best service to its community. The organisation will be known as innovative, responsive and responsible. We will be known for our strong leadership and excellence in the way in which we do business, in an environment built on trust, respect, integrity and learning. 17 Wodonga Council Plan 2013-2014 to 2016-2017 Our people: Providing a great lifestyle Strategic objective: Our people will enjoy an excellent quality of life. How we will achieve it (our strategies) What we will do (our key priority activities) Actively develop partnerships to work towards a safe, secure and accessible residential environment. Establish a cross-border community Committee established by June, safety committee to promote safety 2014. in the city, particularly around schools and neighbourhoods. Increase public place recycling options in Central Business Area and parks. When we will do it (our targets) Year one Year Year Year two three four P Install 20 recycling bins into the CBA and parks by June, 2015. Implement future cycling and pathway Report presented to councillors by improvements promoting linkages to June, 2015. the Central Business Area and lighting. Develop an emergency management plan for the Gateway Island Precinct. Plan presented to councillors by June, 2014. Work with Albury Wodonga Health to develop a strategy to maximise positive outcomes for Wodonga. (KSA) Six monthly meetings with Albury-Wodonga Health held throughout the life of the council plan. Provide support and services that meet the care, health, education and early childhood needs of children and young families. Provide early years services as outlined in the Municipal Early Years Plan. All services and key actions outlined in the Municipal Early Years Plan delivered throughout the life of the plan. Lobby relevant government agencies for increases of services for children in Wodonga. Meet each six months with relevant government departments throughout the life of the plan. Plan for, and provide services that meet, the care and health and wellbeing needs of an ageing population. Actively work with investors and developers for a range of planned retirement living options. Developer forums held annually, with planned retirement living discussed annually, throughout the life of the plan. Work with aged care providers across the city to ensure the needs of older residents are met. Meet with aged care providers annually throughout the life of the plan. Work with the Department of Health to successfully transition aged care services to a new provider. Present a report to councillors each six months during the first year of the council plan to update them on the progress of the service transition. Provide services and activities that encourage and empower young people to be involved in decisions that affect their lives and encourage them to participate in community life. 18 Revise the Youth Strategy to reflect Strategy presented to the council the needs of all young people and by June, 2014. provide and initiate research into new, innovative programs and projects. Build partnerships across the youth sector and strategically plan and advocate for required infrastructure, services and funding. Meet with youth agencies each six months to discuss relevant issues throughout the life of the plan. Ensure young people are consulted and considered in matters that directly impact them. Develop a youth-specific community engagement strategy by June, 2015. Investigate partnerships and models for a youth hub in Wodonga. Report presented to councillors by June, 2014. P P P P P How we will achieve it (our strategies) What we will do (our key priority activities) When we will do it (our targets) Support community efforts to lobby for a Head Space centre for youth in Albury-Wodonga. Meet with relevant agencies every six months over the life of the plan to discuss the provision of a Head Space centre. Revise the positive ageing strategy using the aged friendly cities framework. Strategy presented to the council by June, 2015. Continue household waste collections for pensioners. Collections continued throughout the life of the plan. Commence work on Baranduda Fields sporting precinct. Work commenced by June, 2017. Continue to implement the Wodonga Council Recreation Strategy actions. Actions in strategy implemented over life of the plan. Determine future uses for the Wodonga racecourse precinct. Report presented to councillors on future uses by June, 2014. Continue to provide support for the Wodonga Tennis Centre upgrade. Hold quarterly meetings with club officials over the life of the plan and provide budget allocation for upgrade in 2013-2014 financial year. Develop a strategy which determines the future sporting hubs in the city. Sporting hubs strategy presented to the council by June, 2015. Develop concept plans for the second stage of the WAVES centre. Plans approved by council by June, 2015. Continue to implement the Wodonga Playground Strategy to provide play experiences that promote development and well being. All actions of strategy delivered over the life of the council plan. Create awareness and empower communities to cope with the impact of climate change. Develop an environmental strategy (Sustainable Wodonga) for Wodonga. Strategy presented to the council by June, 2015. Advocate for people who suffer disadvantage, including those with lower socioeconomic status, disability, culture and vulnerability in planning for the city. Work with agencies to promote Meet annually with relevant inclusiveness and accessibility for the agencies over the life of the plan community regardless of socioto promote inclusiveness. economic status, disability, culture and vulnerability. Promote positive and active ageing Offer diverse and accessible recreation, leisure and sporting opportunities. Continue to implement the early years plan to identify vulnerable families and make provision for service delivery appropriate to them. Promote Advocate at a regional level on community health relevant prevention against violence and wellbeing. groups. Work with community organisations to increase volunteerism in the city. Year one Year Year Year two three four P P All key actions outlined in the municipality early years plan provided throughout the life of the council plan. Relevant council officers to work with individual organisations and groups to develop relevant monitoring and promotion tools and report to council annually. Meet each six months throughout the life of the plan with community organisations to discuss increasing volunteerism in Wodonga. 19 Wodonga Council Plan 2013-2014 to 2016-2017 How we will achieve it (our strategies) Support our people through programs which recognise their contributions and achievements. What we will do (our key priority activities) When we will do it (our targets) Provide a recognition system for good waste practices, for example, recycling champion etc. Report presented to councillors by June, 2015 Implement the Healthy Together Wodonga initiative and the Be Active initiative. (KSA) Implement all actions from Healthy Together Wodonga and Be Active action plans throughout the life of the council plan. Work in partnership with community organisations, schools and businesses improving access and consumption of fresh fruits and vegetables for improved health and well being. Individual organisations and groups in Wodonga develop relevant monitoring tools and report to council every two years during the life of the council plan. Continue to recognise the efforts of young people through youth awards. Continue the Red Carpet youth awards, the Young Achiever Support Scheme (YASS) and the annual Young Citizen of the Year award program throughout the life of the plan. Conduct a review into the Eagle Report presented to councillors by Award scheme to reflect the quality June, 2014. of citizen leadership and engagement. Year one Year Year Year two three four P Strategic objective: Our people will enjoy an excellent quality of life How will we know our strategies are working: (our strategic indicators) Increased levels of volunteerism in our community. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year, with 42 per cent being the goal achieved at the end of the plan. Increased levels of physical activity and health in our community over 2013-2018 Increased levels of fruit and vegetable consumption over the life of the plan Monitoring the levels of chronic disease over the life of the council plan. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year. Healthy Together Wodonga statistics. Decreases in the levels of socio economic disadvantage in Wodonga. Source: Seifa index measures for Wodonga over life of the plan. Increased levels of perceived safety levels by residents. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year. Increased participation in kindergarten rates Source: Department of Education and Early Childhood Development Decrease` in children developmentally vulnerable on two or more domains of the AEDI Source: Department of Education and Early Childhood Development Improved health and development indicators for maternal and child health Source: Maternal and Child Health Service: Practice guidelines 2009 Increase in three indicators identified in the Victorian Child and Adolescent monitoring system outcomes (VCAMS) over the life of the council plan Source: Victorian Child and Adolescent monitoring system 20 Our city: Planning for growth and development Strategic objective: Wodonga is a prosperous regional city, alive with possibilities and thriving on growth and investment. How we will achieve it (our strategies) What we will do (our key priority activities) When we will do it (our targets) Year one Plan for Wodonga’s growth by ensuring land and infrastructure is sustained for residential, commercial and industrial development. Complete the review of the Wodonga Planning Scheme to ensure it includes a growth strategy, reflects housing diversity and healthy design and affordable living principles. (KSA) Wodonga Planning Scheme reviewed and adopted by the council by June, 2014. P Undertake an industrial land supply audit for the city to plan for future growth areas. Audit completed by June, 2015. Finalise a strategy which defines the financial contribution by developers to key infrastructure. Strategy adopted by the council by June, 2015. Develop a plan for sustainable urban growth in the Leneva-Baranduda area. Growth area framework plan adopted by the council by June, 2015. Complete the Central Business Area 2020 Vision and Strategic Action Plan. (KSA) Plan adopted by the council by June, 2014. Plan for a central business area which is economically and socially vibrant. Investigate the feasibility of an urban Report presented to the council square which extends Woodland Grove by June, 2014. to interface with The Cube Wodonga. Continue to promote and seek investment in the former Stanley St pool site. Report presented to councillors each six months during the life of the council plan on progress of divestment. Investigate options for the council’s corporate headquarters. Report presented to the council by June, 2014. Complete the next stage of landscape improvements of the High St precinct. Work commenced by June, 2014. Complete the realignment of Elgin Boulevard. (KSA) Work completed by June, 2014. Continue to work with the Wodonga Meet quarterly with the chamber representatives over the life of Chamber of Commerce to actively investigate opportunities for business the council plan. growth and promotion. Continue to work with VicTrack to ensure land in the central business area is ready for divestment. Meet with VicTrack each quarter to receive updates about the progress of divestment over the life of the council plan. Continue to work with Places Victoria to ensure divestment of Junction Place land. (KSA) Meet with Places Victoria quarterly to receive updates about the progress of divestment over the life of the council plan. Develop a strategy to encourage a night-time and weekend economy and entertainment. Strategy to be presented to councillors by June, 2015. Develop and implement a policy for pop-up businesses in Wodonga. Policy adopted by the council by June, 2015. Year Year Year two three four P P P P 21 Wodonga Council Plan 2013-2014 to 2016-2017 How we will achieve it (our strategies) Create employment opportunities to support Wodonga’s growing population. What we will do (our key priority activities) When we will do it (our targets) Work with Wodonga TAFE to ensure TAFE Space is operating at its full potential and capacity. Meet with Wodonga TAFE representatives quarterly over the life of the council plan. Support and develop a range of social, space activation and event programs across the CBA. Develop and execute an annual activation program of events and attractions in the CBA over the life of the council plan. Revise the Wodonga Economic Development Strategy with an increased focus on assisting existing businesses to grow and prosper. Revised strategy adopted by the council by June, 2015. Continue the development of the Logic Wodonga rail siding. Rail siding funding secured by June, 2017. Investigate the role of social enterprise as an effective sector in meeting social needs Report presented to councillors by June, 2015. Develop plans which include new industrial areas for North Wodonga, Bandiana and Baranduda. Plans presented to the council by June, 2015. Continue to develop required infrastructure at Logic Wodonga to support new investments. Provide six monthly reports to councillors during the life of the council plan. Investigate a public-private partnership arrangement for future use of Bandiana saleyards site. Report presented to the councillors by June, 2014. Ensure Wodonga has a reliable information technology network which meets a wide range of customer needs. Provide six monthly reports to councillors about the progress of information technology in Wodonga over the life of the council plan. Work with Logic tenants and key stakeholders to identify suitable training providers to provide education opportunities relevant to logistic businesses. Report progress to councillors annually over the life of the council plan. Continue to attract new and diverse businesses to Logic Wodonga. (KSA) Present six-monthly reports to councillors on progress in attracting businesses to Logic Wodonga. Work with AlburyCity to develop a Digital economy strategy Digital Economy Strategy to maximise presented to the council by June, the economic and social benefits of 2014. the NBN and digital advancements. Plan for the sustainable growth of the city. 22 Implement the actions from the Wodonga Integrated Transport Strategy prioritising pedestrian and cycle connection. All actions implemented during the life of the council plan. Develop a Greening Wodonga strategy to include hilltops. floodplains, Leneva, Baranduda and the city’s residential streetscape. Strategy adopted by the council by June, 2015. Develop management plans to ensure the Wodonga Retained Environmental Network (WRENs) land is maintained and managed. Plans presented to councillors by June, 2015. Year one Year Year Year two three four P P How we will achieve it (our strategies) What we will do (our key priority activities) When we will do it (our targets) Introduce organic waste collection systems for industry and commerce. Collection services implemented by June, 2015. Introduce the organics collection program in Wodonga. Collection service introduced by June, 2015. Work with environmental agencies and other stakeholders to address odour issues in Wodonga and investigate suitable future site options for odour-emitting industries. Present a report each six months to the council on how the matter is being resolved throughout the life of the plan. Develop a plan which will introduce partnerships with the community to care for our natural resources. Plan presented to councillors by June, 2015. Year one Year Year Year two three four P Facilitate education and information Marketing and education plan to the building industry and developed and presented to homeowners to improve sustainability councillors by June, 2016. in and around people’s homes. Continue to lobby State and Federal governments for funding towards projects of regional significance such as the Baranduda Fields. Meet with relevant Ministers every six months throughout the life of the plan. Position Wodonga as a capital and regional hub for North East Victoria and strengthen its position as a regional, national and international hub for economic activity. Continue to work with Victorian Government on the Hume Regional Growth Plan. Provide six monthly updates to councillors on the progress of the Hume Regional Growth Plan over the life of the council plan. Position Wodonga as a visitation destination offering a wide range of arts, cultural and community experiences. Activate the city through cultural venue programs, events and space activation that encourage community participation. Host an annual cultural program in Arts Space Wodonga, The Cube Wodonga and a program of events each year over the life of the council plan. Implement the Bonegilla Masterplan, Strategic Plan and Business Plan 2013-2017 and secure funding for implementation. All actions in the business master plan and strategic plan implemented over life of the council plan. Pilot a Walking Around Wodonga application. Pilot application launched by June, 2015. Enhance the main entrances into the city. Work on beautification of entrances commenced by June, 2014. Redevelop the Wodonga Destination Plan. Plan adopted by the council by June, 2014, including a focus on RV signage and parking, actions for developing a welcome pack for residents and a review of visitor information services in the city Develop a strategic plan for Gateway Village and Gateway Lakes precinct. Plan presented to councillors by June, 2016. Implement the Cultural Services Plan 2012-2017. Actions and strategy from the Cultural Services Plan 2012-2017 implemented over the life of the council plan. P P 23 Wodonga Council Plan 2013-2014 to 2016-2017 How we will achieve it (our strategies) What we will do (our key priority activities) When we will do it (our targets) Year one Year Year Year two three four Develop a public art policy and master Plan presented to councillors by plan. June, 2015. Improve access to education, training and skills development for a growing city. Continue to investigate ways in which the community can better interface with Wodonga Creek and the Murray River and links to Belvoir Park. Report presented to councillors by June, 2016. Lobby for a second university in Wodonga. (KSA) Meet with the relevant agencies and provide annual updates to the councillors throughout the life of the council plan. Investigate models for libraries of the future. Report presented to councillors by June, 2015. Maximise the Continue to promote Bonegilla Block value of 19 and Bandiana Army Museum as Wodonga’s tourism and visitation destinations. heritage and cultural precincts. Strategically market our city. Implement the Bonegilla Masterplan and Strategic Business Plans and meet annually with the Army personnel to discuss ways of maximising the museum’s tourism potential. Investigate designs and costs for freeway signage to promote Logic, Bonegilla Migrant Experience and Wodonga. Report presented to councillors by June, 2014. Develop a strategic marketing plan which covers commercial and industrial investment, lifestyle and tourism opportunities. Plan presented to councillors by June, 2014. Investigate designs and costs for freeway signage to promote Logic and Wodonga. Report presented to councillors by June, 2014. Strategic objective: Wodonga is a prosperous city, alive with opportunity and thriving on growth and investment. How will we know our strategies are working: (our strategic indicators) Achieve a target of 70 per cent community satisfaction with planning for our city over the life of the council plan. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year, with 70 per cent being the goal achieved at the end of the plan. Increase in the numbers of new businesses in Wodonga. Source: Wodonga Council business count conducted each year during the life of the plan. Increase in residential, commercial and industrial sector growth. Source: Number of rateable properties in each category over the life of the plan. Increase in the number of people employed in Wodonga. Source: Department of Employment statistics received each year over the life of the plan. Diversity of our economy. Source: REMPLAN statistics received each year over the life of the plan. An increase in the visitors travelling to Wodonga. Source: Comparison of Tourism Trends data from 2013 to 2016. An increase in the average number of overnight stays by visitors to Wodonga. Source: Comparison of Tourism Trends data from 2013 to 2016. Achieve a target of 70 per cent community satisfaction with the council’s promotion of Wodonga as a regional city over the life of the council plan. Source: Conduct a community survey annually during the life of the plan and average a 2 per cent increase each year, with 70 per cent being the goal achieved at the end of the plan. Attract 230,000 people per annum to the community cultural precinct each year of the life of the council plan. Source: Visitation figures from Arts Space Wodonga, Wodonga Library and The Cube Wodonga. 24 Our future: Managing our business to support our community Strategic objective: We are innovative, responsive and responsible in the way we conduct business. How we will achieve it (our strategies) What we will do (our key priority activities) When we will do it (our targets) Engage with our community through effective collaboration to determine and support the council’s vision. Review and implement a Community Engagement Strategy. (KSA) Revise the Community Engagement Strategy to include more digital ways of engaging citizens and present it to the council by June, 2014. Develop a community engagement framework which focuses on giving feedback on the council’s 2033 vision. Hold a community engagement forum to gain feedback into the Wodonga Council Plan 2017-2018 to 2020-2021. Review and update the council’s Present revised strategy to the communication strategy, using a wide council by June, 2014. range of mediums to convey messages in a timely and appropriate way. Develop a social media plan which maximises the interaction between council and the community. Plan presented to councillors by June, 2014. Engage with our key sectors and stakeholders to effectively communicate the council’s vision. Identify and meet with key stakeholders every six months throughout the life of the plan to articulate the council’s vision and progress towards it. Engage with our community to promote a sense of civic pride. Continue to maintain city landscapes and public areas that promote civic pride. (KSA) Strategy presented to the council by June, 2014 and implemented over life of the council plan. Develop a marketing plan which defines a strong Wodonga identity. Plan presented to councillors by June, 2014 and implemented over life of the council plan. Provide regional leadership and collaboration with regional councils. Continue to work with the Victorian Government and Hume regional councils in development and implementation of Hume Regional Growth Plan. Meetings with Victorian Government and Hume councils held every six months over the life of the plan. Meet with regional councils on a regular basis to discuss shared goals and outcomes. Meetings with regional councils held every six months over the life of the plan. Develop a plan which promotes efficient water use and re-use programs that minimise energy use in council facilities. Plan presented to councillors by June, 2015. Develop a plan to reduce energy use by decreasing the organisation’s reliance on carbon-emitting fuel and energy. Plan presented to councillors by June, 2015. Ensure the council is committed to improving the sustainability of the city for future generations. Year one Year Year Year two three four P P P 25 Wodonga Council Plan 2013-2014 to 2016-2017 How we will achieve it (our strategies) What we will do (our key priority activities) When we will do it (our targets) Effectively lobby and advocate to State and Federal governments, peak bodies and other authorities. Continue participation in Regional Cities Victoria and Regional Capitals Australia to secure both State and Federal governments’ focus on regional cities. Attend 75 per cent of scheduled RCV and RCA meetings during the life of the council plan. Effectively lobby and advocate to State and Federal governments, peak bodies and other authorities. Foster and develop a stonger Meet with Defence personnel relationship and understanding of the every six months during the life of key challenges and opportunities from the council plan. the city’s Defence population. Deliver council services with a strong customer focus. Develop a customer focus strategy for Strategy presented to Executive the delivery of outcomes and services by June, 2014. to the community. Practice responsible financial management. Provide council services and projects with a strong financial planning framework. Strategic Resource Plan updated and reviewed in line with best practice throughout the life of the plan. Review and enhance our financial management and reporting system to ensure relevant and timely financial advice. Strategic Resource Plan updated and reviewed in line with best practice throughout the life of the plan. Continue to promote the opportunities to do business with the council to local suppliers and businesses. Develop a contracts and tendering plan which highlights to local businesses the contracting and service provision opportunities with the council by June, 2015. Finalise the implementation of the Hansen corporate asset system to progressively gather asset condition information. Asset system budgeted for and introduced by June, 2015. Review and maintain an asset management system to improve and enhance the council’s assets. 26 Continue participation in Regional Cities Victoria and Regional Capitals Australia to secure both State and Federal governments’ focus on regional cities. Year one Attend at least 75 per cent of scheduled RCV and RCA meetings during the life of the council plan. P Year Year Year two three four Practice good governance, act with transparency and integrity in our decision-making. Develop a corporate governance framework for use across the organisation. Report provided to executive by June, 2015. Ensure our workforce is engaged, healthy and responsive to the community. Develop an Organisational Plan which responds to the council and community‘s vision for Wodonga. (KSA) Organisational Plan presented to councillors by June, 2014. P Strategic objective: We are innovative, responsive and responsible in the way we conduct business How will we know our strategies are working: (our strategic indicators) Achieve a target of 70 per cent community satisfaction over the life of the plan with community engagement and communication. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year with 70 per cent being the target at the end of the council plan. Achieve a target of 65 per cent community satisfaction over the life of the plan with civic pride. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year with 65 per cent being the target at the end of the council plan. Increase of five per cent each year over life of the plan in the number of people engaging with the council using digital media. Source: User statistics from website and social media tools used by the council. Achieve a target of 65 per cent community satisfaction over the life of the plan for council’s lobbying efforts. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year, with 65 per cent being the target at the end of the council plan. Achieve 70 per cent community satisfaction with the direction and leadership of the organisation. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year, with 70 per cent being the target at the end of the council plan. Achieve a target of 70 per cent community satisfaction over the life of the plan with customer interaction. Source: Conduct a community survey annually during the life of the plan and average a two per cent increase each year, with 70 per cent being the target at the end of the council plan. 27 Wodonga Council Plan 2013-2014 to 2016-2017 Contacting council The council offices are located at 104 Hovell St, Wodonga Office hours: 8.30am to 5pm, Monday to Friday Postal address: PO Box 923, Wodonga, Victoria, 3690 Our contact numbers are: Phone: (02) 6022 9300 Fax: (02) 6022 9322 Email: info@wodonga.vic.gov.au Website: wodonga.vic.gov.au Follow us 28