In This Section Introduction Jurisdiction of Appeals Collection Due Process Closing Agreements Early Referrals Mediation and Arbitration Notice of Deficiency Rescissions Important References Web Links Part I Introduction Appeals Mission Strategic Priorities Appeals Organization Introduction Appeals Mission The mission of Appeals is to resolve tax controversies, without litigation, on a basis that is fair and impartial to both the Government and the taxpayer, and in a manner that will enhance voluntary compliance and public confidence in the integrity and efficiency of the Service. Today, alternative dispute resolution instead of litigation is widely valued and applied in many areas of our society. Customers expect more dispute resolution options, and we have adapted our approach to keep up with the new methods and developments. Our vision is to provide premier dispute resolution services that meet our customer needs through a highly skilled workforce, utilizing innovative approaches, dynamic processes, and interpersonal skills that promote quality business results. Our goal is to increase confidence in the overall fairness of the tax system by providing an efficient, independent administrative appeal process for all taxpayers. Strategic Priorities • Ensure that each taxpayer has the right to resolve a dispute in an independent and timely administrative process, without going to court. • Reduce the length of the Appeals process. • Improve taxpayer awareness of Appeal rights and processes. • Increase confidence in the overall fairness of the tax system by providing an efficient, independent administrative appeal process for all taxpayers. Appeals Organization and Contacts The Appeals organization has a toll-free help line for questions related to the Appeals process. The system automatically routes callers to the appropriate Appeals Office. Toll-Free Customer Service: 1-877-457-5055 Part II Jurisdiction of Appeals Appeals Role in Dispute Resolution Background Revenue Reconciliation Act of 1998 Appeals Expectations Appeals Customer Service Program Appeals Alternative Dispute Resolution Process Representatives Qualified to Practice Before Appeals How to Appeal a Decision by the IRS Appeals Conferences Ex Parte Communications Jurisdiction of Appeals Appeals Role in Dispute Resolution • • • • • • • • • • (1) Appeals is the Internal Revenue Service’s dispute resolution forum. The Commissioner has granted Appeals authority to consider and negotiate settlements of internal revenue controversies (see Delegation Order No. 66, as revised, in the Handbook of Delegation Orders and Policy Statement P-8-47 in "Policies of the Internal Revenue Service"). (2) Appeals’ responsibility includes but is not limited to: the administrative determination of liability for income, estate gift, employment and excise taxes, plus additions to tax additional amounts and IRC Chapter 68 penalties, offers-in-compromise, penalty appeals, abatement of interest, administrative costs under IRC Section 7430, jeopardy levies, recommendations concerning settlement offers in refund suits Code Section 534(b) letters, refund claims including Joint Committee cases, and over assessments in which a taxpayer appeals the decision of a District Director, a Service Center Director, Austin Compliance Center Director, or the Assistant Commissioner (International) (3) Appeals jurisdiction includes, but is not limited to, cases that are subject to notice of deficiency procedures or that involve a tax liability. In most cases, a preliminary (30 or 60 day) letter has been issued to the taxpayer by the district or service center director. In general, taxpayers request an appeals conference and, when required, file a protest against the proposed deficiency, over assessment, or determination (See IRM 8.6, Conference and Settlement Practice for protest requirements.) Background In 1927, the Internal Revenue Service established an administrative appeal process to resolve tax disputes without litigation. Local Appeals Officers have traditionally reported to different managers than the Service officials who proposed the adjustment. Appeals has historically been able to settle the vast majority of the cases that come within its jurisdiction. The inventory of cases handled by Appeals falls into two major categories ­ - nondocketed and docketed – determined by whether the case is pending in the United States Tax Court. Nondocketed cases typically involve an administrative protest by the taxpayer of the findings and conclusions of the Examination, Collection, or other IRS function that initially considers a taxpayer's case. The taxpayer's protest is typically followed by a conference, or series of conferences, with the taxpayer or the taxpayer's representative, during which Appeals and the taxpayer attempt to reach resolution of the issues in dispute. Docketed cases involve disputes where the taxpayer has filed a petition in the U.S. Tax Court, contesting a determination made by the Service in a statutory notice of deficiency. Following the filing of the petition, taxpayers who have not previously availed themselves of the opportunity for an Appeals conference generally are afforded an opportunity to resolve their case with Appeals before the case proceeds further in the litigation process. In both types of disputes, Appeals has broad authority to negotiate settlements by applying a "hazards of litigation" standard. Proceedings before Appeals have traditionally followed a much less formal course than court proceedings. While proceedings before Appeals are designed to be fair and impartial, they are not subject to judicial rules of evidence or procedure. For a full discussion of Tax Court small case procedures, refer to Section X “Tax Court” of this CD-ROM. Revenue Reconciliation Act of 1998, (Revenue Procedure 2000-43) As ultimately enacted, § 1001(a)(4) of RRA 98 did not impose a comprehensive overhaul of Appeals’ processes. Instead, that section requires the IRS, as part of its reorganization plan, to establish an independent Office of Appeals "within the Internal Revenue Service." The plan must prohibit ex parte communications "to the extent such communications appear to compromise the independence" of Appeals. When the evolution of § 1001(a)(4) of RRA 98 during the1998 legislative process is considered in light of Appeals longstanding methods of operation, it can be fairly concluded that Appeals must be accorded a significant degree of independence from other IRS components, and should be mindful to avoid ex parte communications with other IRS functions that might appear to compromise that independence. The statutory provision cannot, however, be interpreted as mandating a major redesign of the fundamental processes Appeals has traditionally followed to carry out its dispute resolution mission. The procedures set forth in this Rev. Proc. 2000-43 are designed to accommodate the overall interests of tax administration, while preserving operational features that are vital to Appeals’ case resolution processes within the structure of the IRS and ensuring more open lines of communication between Appeals and the taxpayer/representative. Thus, in order to preserve the informal give-and-take and flexibilities that have been conducive to achieving settlements in Appeals, the guidance provided in this Rev. Proc. 2000-43 does not adopt the formal ex parte procedures that would apply in a judicial proceeding. The guidance is designed to ensure the independence of the Appeals organization, while preserving the role of Appeals as a flexible administrative settlement authority, operating within the Internal Revenue Service's overall framework of tax administration responsibilities. For example: Appeals will retain procedures for (a) returning cases that are not ready for Appeals consideration, (b) raising certain new issues, and (c) seeking review and comments from the originating IRS function with respect to new information or evidence furnished by the taxpayer or representative. Appeals will continue to be able to obtain legal advice from the Office of Chief Counsel, subject to limitations designed to ensure that the advice to Appeals is not provided by the same field attorneys who previously gave advice on the same issue to the IRS officials who made the determination Appeals is reviewing. These limitations adopt some of the suggestions received in response to Notice 99-50 and reflect a balance between meeting Appeals’ needs for legal assistance and avoiding ex parte communications that might appear to compromise Appeals’ independence. Finally, the Revenue Procedure makes clear that the Commissioner and others responsible for overall IRS operations (including Appeals) may continue to communicate ex parte with Appeals in order to fulfill their responsibilities. Appeals Expectations - Yours and Ours The Appeals organization has thirty-three offices nationwide, which are separate from and independent of the IRS office that proposed the adjustment to your tax return. The Appeals mission is to resolve tax disputes without litigation, and be fair and impartial to both the taxpayer and the Government. An Appeals Officer will review the strengths and weaknesses of the issues in your case and give them a "fresh look." Appeals Office reviews are conducted in an informal manner, by correspondence, telephone or at a personal conference. Most differences are settled in these appeals without expensive and time-consuming court trials. Appeals will consider any reason you have for disagreeing, except for moral, religious, political, constitutional, conscientious objection, or similar grounds. Our goal is to provide a forum for us to work together to resolve the tax dispute. Taxpayers are generally entitled to: • Appeal disputes arising under the Internal Revenue Code, regulations and procedures; • An explanation of the Appeals process; • A timely conference and resolution of their dispute See Appeals Policy Statement P-8-1, Publication 1, Publication 5, and Publication 556 for more detailed information. • • • • • • • • • • • Our commitment to you is to: Explain your appeal rights and the Appeals process Listen to your concerns Be courteous and professional Be responsive (and allow you the time you need to respond to any requests for information) Be fair and impartial The handling of your case will be expedited if you provide us: A list of all issues that you don’t agree with and tell us why you don’t agree Any additional information or documentation that will be helpful to your case A statement as to your understanding of the facts and law What you believe is the appropriate compromise or concession by the government or yourself The best time to contact you The month and date by when you would expect to close your case with us Appeals Customer Service Program Announcement 2000-80 informs the public of the new Appeals Officer (Customer Service/Outreach) program. Appeals now has a toll-free number for contacting an Appeals Officer (Customer Service/Out-reach) who will provide assistance with an Appeals tax matter. Previously, Announcement 99–98, 1999–42 I.R.B. 520, listed telephone numbers which were not tollfree. The toll-free number for contacting an Appeals Officer (Customer Service/Out-reach) is 1-877-457-5055. The new toll-free system will automatically send the call to the nearest Appeals Officer (Customer Service/Outreach). This new service emphasizes Appeal’s commitment to advancing its customer service program under the Internal Revenue Service Re-structuring and Reform Act of 1998. Appeals presently has an Appeals Officer (Customer Service/Outreach) in each of the thirty-three Appeals Offices nation-wide. A list of the office locations appears at the end of this announcement. The duties of the Appeals Officer (Customer Service/Outreach) include: 1) Serving as proponents of the Appeals process; 2) Providing assistance to taxpayers during their administrative appeal; 3) Handling taxpayers’ complaints regarding Appeals; 4) Participating in National Problem Solving Days; 5) Coordinating with Taxpayer Advocate Service representatives on Appeals matters; 6) Performing Appeals education and outreach with the public, as well as other IRS functions; 7) Ensuring that taxpayer rights are not abridged; and 8) Identifying problems and trends, including analyzing customer survey and balanced measures results. The Appeals Officers (Customer Service/Outreach) endorse the Commissioner’s concept for modernizing the Internal Revenue Service to focus on: 1) Service to Each Taxpayer 2) Service to All Taxpayers 3) Productivity Through a Quality Work Environment Please call 1-877-457-5055 whenever you need assistance with an Appeals tax matter. Appeals on the World-Wide Web For further information on the Appeals organization, visit the recently updated Appeals section of the IRS Web Site at www.irs.gov/prod/ind_info/appeals. Included are links to information on: • Appeals Redesign and Program Development - An introduction to the Appeals organization; • Appeals Expectations-Yours and Ours - A review of mutual commitments for the Appeals Process; • Alternative Dispute Resolution Programs - Are you having trouble resolving your Appeals case?; • Appeal Rights - IRS publications providing detailed information on what can be appealed; • Appeals Officer (Customer Service/Outreach) Program - How to contact nationwide Appeals Officers (Customer Service/Outreach) and their role in the Appeals process; • Other Appeals Programs - Collection Appeals, Innocent Spouse, Bankruptcy, Offer-In-Compromise, and Industry Specialization; and • Other Sites - Various sites and publications including the new IRS organization, tax law questions, U.S. Tax Court Site, where to get assistance. Appeals Officer (Customer Service/Outreach) Program [Office Location] Toll-Free Number: 1-877-457-5055 Phoenix, AZ Laguna Niguel, CA Los Angeles, CA San Francisco, CA San Jose, CA Denver, CO East Hartford, CT Ft. Lauderdale, FL Jacksonville, FL Atlanta, GA Chicago, IL Indianapolis, IN New Orleans, LA Boston, MA Baltimore, MD Detroit, MI St. Paul, MN St. Louis, MO Greensboro, NC Newark, NJ Buffalo, NY Hempstead, NY New York, NY Cleveland, OH Oklahoma City, OK Philadelphia, PA Nashville, TN Austin, TX Dallas, TX Houston, TX Richmond, VA Seattle, WA Milwaukee, WI. Appeals Administrative Dispute Resolution Process The Appeals Office is the only level of appeal within the IRS, and generally is the principal administrative function that exercises settlement authority to resolve tax disputes for cases that are not docketed in the U.S. Tax Court. The National Director of Appeals, as the administrative dispute resolution specialist in tax matters for the Commissioner, has line authority over the Appeals field operations throughout the United States. For a full analysis of the Tax Court small case procedures, see Section X “Tax Court” of this CD-ROM. The Service supports the development and use of alternative dispute resolution (ADR) techniques by Appeals to create an administrative forum, independent of compliance functions, to efficiently prevent or resolve disputes. Appeals is encouraged to survey its customers and expand ADR test programs to enhance taxpayer service. For a full analysis of Alternate Dispute Resolution Procedures, see Section IX “Alternative Dispute Resolution” of this CD-ROM. Representatives Qualified to Practice Before Appeals Qualifications for Practice Before the Internal Revenue Service are defined in Circular No. 230, Regulations Governing the Practice of Attorneys, Certified Public Accountants, Enrolled Agents, Enrolled Actuaries, and Appraisers before the Internal Revenue Service, and 26 CFR 601.501–509 inclusive. Sections 10.5(c) and 10.7, Circular No. 230, permit defined individuals to practice without enrollment. You can represent yourself in Appeals, and you may bring another person with you to support your position. If you want to be represented by someone, the person you choose to represent you must be an attorney, a certified public accountant, or an enrolled agent authorized to practice before the IRS. If you plan to have your representative talk to us without you, we need a copy of a completed power of attorney (Form 2848, Power of Attorney and Declaration of Representative). Confidentiality privilege. Generally, the same confidentiality protection that you have with an attorney also applies to certain communications that you have with federally authorized practitioners. See Confidentiality privilege in Section VI “Examination” of this CD-ROM. At the conclusion of the Appeals process, the Appeals Officer will explain any IRS payment options and interest computations, including installment payment agreements and offers-in-compromise. How to Appeal a Decision by the IRS 1. Appeals will consider matters under its small case request procedures if the total amount for any tax period is not more than $50,000. In computing the total amount, include a proposed increase or decrease in tax (including penalties), or claimed refund. For an offer in compromise, in calculating the total amount, include the total unpaid tax, penalty and interest due. For a small case request, the taxpayer needs to send a written request that asks for Appeals consideration, indicates the changes the taxpayer doesn’t agree with and why the taxpayer doesn’t agree. With the exception of the special liability types listed in (4) and (5), the protest rules vary solely by money amounts, instead of considering the source (i.e. field, Office Examination, or service center) from which the case is transferred to Appeals. A written protest is required to obtain Appeals consideration if the total amount for any tax period is more than $50,000. 2. Special appeal procedures may be provided for some kinds of cases, such as for appeals of liens, levies, seizures or installment agreements, for which an appeal request form is provided. See Publication 1660, Collection Appeal Rights. 3. A written protest by the taxpayer is required to obtain consideration in all employee plan and exempt organization cases. 4. A written protest by the taxpayer is required to obtain Appeals consideration in all partnership and S corporation cases. 5. When a written protest by the taxpayer is required, it must include the taxpayer’s name, address and daytime telephone number, a copy of the letter showing the proposed changes and findings (or the date and symbols from the letter), identification of the tax periods involved, a list of the changes the taxpayer doesn’t agree with and why, the facts supporting the taxpayer’s position on any disagreed issue, and the law or authority, if any, on which the taxpayer relies. The protest must be signed under the penalties of perjury. See Publication 5, Your Appeal Rights and How To Prepare a Protest If You Don’t Agree, for more information. Appeals Conferences (1) Appeals conferences are informal to promote frank discussion and mutual understanding. Ideological kinds of arguments are not considered. (2) The appeals officer must handle cases objectively with the goal of reaching a sound decision based upon the merits of the issues in dispute and not with the attitude that settlements must be obtained. Conducting Conferences The appeals officer should strive to resolve the disputed issues in a quasijudicial manner. It is essential to have an open mind and genuine interest in working out a mutually acceptable agreement. Conference techniques will vary among cases and representatives, but there is no substitute for preparation, judgment and common sense. The appeals officer, taxpayers, and representatives should set realistic target dates for the submission of additional information, proposals and counterproposals of settlement and understand the need to adhere to them. Participation in Conferences by Other Service Employees If advisable, Appeals may request representatives of the IRS, engineering, or other experts to attend conferences. District Counsel personnel will generally not be involved in appeals conferences but may be present in cases where criminal prosecution was recommended by the Department of Justice and the fraud penalty is contested. Ex Parte Communications Prohibition Of Ex Parte Communications Between Appeals Officers And Other Internal Revenue Service Employees, Revenue Procedure 2000-43: Notice 99-50, 1999-40 I.R.B. 444 (October 4, 1999), set forth a proposed revenue procedure concerning the ex parte communication prohibition. The proposed revenue procedure provided guidance in the form of a series of questions and answers that address situations frequently encountered by the Service during the course of an administrative appeal and invited public comment. The Department of the Treasury and the Internal Revenue Service considered all comments received, and the proposed revenue procedure has been modified to take into account the concerns raised. Specifically, the scope of permissible communications has been clarified, limitations have been placed on communications between Appeals and certain employees in the Office of Chief Counsel, concerns about communications that take place in the context of multi-functional meetings have been addressed, and other questions and answers have been modified. In addition, new questions and answers have been included to define key terms and clarify responsibilities of the parties, permit taxpayers/ representatives to waive the prohibition, and to address certain management issues. Ex Parte Frequently Asked Questions RRA 98, Guidance Concerning The Ex Parte Communications Prohibition Described In § 1001(A)(4) Of The Internal Revenue Service Restructuring And Reform Act Of 1998 Q-1 What is an ex parte communication and when is it prohibited? A-1 For the purposes of this revenue procedure, ex parte communications are communications that take place between Appeals and another Service function without the participation of the taxpayer or the taxpayer’s representative (taxpayer/ representative). While the legislation refers to "appeals officers," the overall intent of the ex parte provision is to ensure the independence of the entire Appeals organization. Ex parte communications between any Appeals employee, e.g., Appeals Officers, Appeals Team Case Leaders, Appeals Tax Computation Specialists, and employees of other Internal Revenue Service offices are prohibited to the extent that such communications appear to compromise the independence of Appeals. Q-2 Is the prohibition on ex parte communications limited to oral communications? A-2 No. The prohibition is not limited to oral communications. It applies to any form of communication, oral or written (manually or computer generated). Q-3 Are communications between Appeals Officers and other Appeals employees subject to the prohibition on ex parte communications? A-3 No. As indicated in A-1 above, the ex parte communication prohibition was intended to preserve the independence of the Appeals organization as a whole. Intra-Appeals communications during the deliberation process do not compromise or appear to compromise that independence. Appeals employees may communicate freely with other Appeals employees without inviting the taxpayer/representative to participate. Q-4 Is the administrative file transmitted to Appeals by the office that made the determination which is subject to the Appeals process (the originating function) considered to be an ex parte communication within the context of this revenue procedure? A-4 No. The administrative file is not considered to be an ex parte communication within the context of this revenue procedure. The administrative file, containing the proposed determination and the taxpayer’s protest or other approved means of communicating disagreement with the proposed determination, sets forth the boundaries of the dispute between the taxpayer and the Service and forms the basis for Appeals to assume jurisdiction. Q-5 Does the prohibition on ex parte communications extend to discussions between Appeals employees and the originating function during the course of preliminary review of a newly assigned case? A-5 It depends on the nature of the communication. During the preliminary review of a newly assigned case, officials in Appeals may ask questions that involve ministerial, administrative, or procedural matters and do not address the substance of the issues or positions taken in the case. For example, Appeals employees may make the following types of inquiries without involving the taxpayer/representative: � Questions about whether certain information was requested and whether it was received. � Questions about whether a document referred to in the workpapers that the Appeals Officer cannot locate in the file is available. � Questions to clarify the content of illegible documents or writings. � Questions about case controls on the IRS’s management information systems. � Questions relating to tax calculations that are solely mathematical in nature. Communications with the originating function which extend beyond matters of the type described above and address the substance of the issues in the case are prohibited unless the taxpayer is given the opportunity to participate. Examples of prohibited communications include: � Discussions about the accuracy of the facts presented by the taxpayer and the relative importance of the facts to the determination. � Discussions of the relative merits or alternative legal interpretations of authorities cited in a protest or in a report prepared by the originating function. � Discussions of the originating function’s perception of the demeanor or credibility of the taxpayer or taxpayer’s representative. Q-6 Does the ex parte communications prohibition apply to Appeals consideration of cases which originated in the Collection function, e.g., collection due process (CDP) appeals, collection appeals program (CAP) cases, offers in compromise, trust fund recovery penalty cases, etc.? A-6 Yes. The principles applicable to discussions between Appeals employees and officials in other originating functions also apply to discussions between Appeals and Collection employees. Appeals may not engage in discussions of the strengths and weaknesses of the issues and positions in the case, which would appear to compromise Appeals’ independence. The taxpayer/representative should be given an opportunity to participate in any discussion that involves matters other than ministerial, administrative or procedural matters. Section 3401 of RRA 98 (§§ 6320 and 6330 of the Internal Revenue Code), regarding due process in IRS collection actions, states that at a hearing, the Appeals Officer must obtain verification that the requirements of any applicable law or administrative procedure have been met. Communications seeking to verify compliance with legal and administrative requirements are similar to the ministerial, administrative or procedural inquiries discussed in A-5 above. Therefore, such communications are not subject to the prohibition on ex parte communications. Q-7 Does the prohibition on ex parte communications change the criteria for premature referrals? A-7 As a general rule, there is no change to current criteria or procedures. In essence, RRA 98 reinforces the instructions in Section 8.2.1.2 of the Internal Revenue Manual (IRM) and reaffirms Appeals role as the settlement arm of the Service. If a case is not ready for Appeals consideration, Appeals may return it for further development or for other reasons described in IRM 8.2.1.2. Appeals may communicate with the originating function regarding the anticipated return of the case, but may not engage in a discussion of matters beyond the types of ministerial, administrative or procedural matters set forth in A-5 as part of a discussion of whether the premature referral guidelines require further activity by the originating function. Q-8 Is there any change to the Appeals new issue policy? A-8 No. The prohibition against ex parte communications does not affect Appeals’ existing policy about raising new issues in Appeals. However, any new issue must first satisfy Appeals’ new issue policy. New issues must continue to meet the material and substantial tests of IRM 8.6.1.4 and succeeding sections. If discussions with the originating function are needed in order to evaluate the strengths and weaknesses of the possible new issue, the taxpayer/representative must be given an opportunity to participate in such discussions. Appeals will continue to follow the principles of Policy Statement P-8-49 and the General Guidelines outlined in IRM 8.6.1.4.2 in deciding whether or not to raise a new issue. Q-9 May Appeals continue to have ongoing communication with the originating function during the course of an appeal? A-9 Yes. However, the prohibition on ex parte communications will affect the manner in which Appeals has traditionally operated during the course of the appeal. Appeals must give the taxpayer/representative the opportunity to participate in any discussions with the originating function which concern matters beyond the ministerial, administrative or procedural matters described in A-5 above. Q-10 What should Appeals do if new information or evidence is submitted? Can Appeals still return the new material to the originating function for review and comment? A-10 There is no change to existing procedures. The principles in IRM 8.2.1.2.2 remain in effect. The originating function should be given the opportunity to timely review and comment on significant new information presented by the taxpayer. Significant new information is information of a non-routine nature which, in the judgment of Appeals, may have had an impact on the originating function’s findings or which may impact on the Appeals' independent evaluation of the litigating hazards. Generally, the review can be accomplished by sending the material to the originating function while Appeals retains jurisdiction of the case and proceeds with resolution of other issues. However, if it appears that important new information or evidence was purposely withheld from the originating function, the entire case should be returned to the originating function and jurisdiction relinquished pursuant to IRM 8.2.1.2.2(3). The taxpayer/representative must be notified when a case is returned to the originating function or new material not available during initial consideration has been sent to the originating function. The results of the originating functions review of the new information will be communicated to the taxpayer/representative. Q-11 Does the prohibition on ex parte communications have any impact on the relationship between Appeals and Counsel? A-11 Chief Counsel is the legal adviser to the Commissioner of Internal Revenue and his or her officers and employees (including employees of Appeals) on all matters pertaining to the interpretation, administration and enforcement of the internal revenue laws and related statutes. Attorneys in the Office of Chief Counsel are expected to provide legal advice based on a determination of "…the reasonable meaning of various Code provisions in light of the Congressional purpose in enacting them," without bias in favor of either the Government or the taxpayer. Rev. Proc. 64-22, 1964-1 C.B. 689. To balance Appeals employees’ need to obtain legal advice with the requirement that they avoid ex parte communications that would appear to compromise Appeals' independence, the following limitations will apply to communications between Appeals employees and attorneys in the Office of Chief Counsel in cases not docketed in the United States Tax Court: • Appeals employees should not communicate ex parte regarding an issue in a case pending before them with Counsel field attorneys who have previously provided advice on that issue in the case to the IRS employees who made the determination Appeals is reviewing. Counsel will assign a different attorney to provide assistance to Appeals. If an Appeals employee believes it is necessary to seek advice from any Counsel field attorney who previously provided advice to the originating function regarding that issue in the case, the taxpayer/representative will be provided an opportunity to participate in any such communications. • Appeals' requests for legal advice that raise questions that cannot be answered with a high degree of certainty by application of established principles of law to particular facts will be referred to the Chief Counsel National Office and will be handled as requests for field service advice or technical advice, as appropriate, in accordance with applicable procedures. The response of the National Office to Appeals will be disclosed to the taxpayer in accordance with § 6110. Appeals employees are cautioned that, while they may obtain legal advice from the Office of Chief Counsel, they remain responsible for independently evaluating the strengths and weaknesses of the specific issues presented by the cases assigned to them, and for making independent judgments concerning the overall strengths and weaknesses of the cases and the hazards of litigation. Consistent with this assignment of responsibility, Counsel attorneys will not provide advice that includes recommendations of settlement ranges for an issue in a case pending before Appeals or for the case as a whole. The foregoing limitations on ex parte communications do not apply to cases docketed in the United States Tax Court. Docketed cases will be handled in accordance with Rev. Proc. 87-24, 1987-1 C.B. 720, and the Tax Court Rules of Practice and Procedure. Q-12 Appeals is required to submit certain cases to the Joint Committee on Taxation for review. On occasion, the Joint Committee (or its staff) will question a settlement or raise a new issue. Are communications with the Joint Committee (or its staff) covered by the ex parte communications prohibition? A-12 No. The prohibition applies only to communications between Appeals and other Internal Revenue Service employees. Q-13 Does the prohibition on ex parte communications have any impact on the requirement that Industry Specialization Program (ISP) issues in cases in Appeals jurisdiction be reviewed and approved by the Appeals ISP Coordinator? A-13 No. Existing procedures for review and approval remain in place. The Appeals ISP Coordinator serves as a resource person for the Appeals organization. The purpose of the review is to ensure consistency of settlements and adherence to approved settlement guidelines. Communications between Appeals employees and the Appeals ISP Coordinator are entirely internal within Appeals, and consequently, the ex parte communications prohibition does not apply. Q-14 Delegation Order 247, 1996-1 C.B. 356, gives Examination case managers limited settlement authority to resolve ISP coordinated issues which have Appeals Settlement Guidelines, provided that they secure the review and approval of both the Examination and Appeals ISP Coordinators. Would such communications constitute a violation of the ex-parte communications prohibition? A-14 No. The purpose of the review is to ensure that the resolution by Examination fits within the guidelines developed by Appeals and that the application of the guidelines is consistent. The role of the Appeals ISP coordinator is directive in nature and has no impact on the independence of Appeals. Q-15 Does the prohibition on ex parte communications apply in the context of meetings which include representatives from Appeals, Counsel, Collection and Examination (ACCE meetings), industry wide ISP coordination meetings, or meetings of Compliance Councils or the Large Case Policy Board? A-15 Generally, no. Meetings of this type usually involve general discussions of how to handle technical issues or procedural matters. As long as the discussions do not identify specific taxpayers, the prohibition on ex parte communications would not apply. Participants in cross-functional meetings need to remain cognizant of the prohibition on ex parte communications and ensure that discussions do not appear to compromise the independence of Appeals. Q-16 Does the prohibition on ex parte communications apply to communications between Appeals and the Commissioner or other Service officials who have overall supervisory responsibility for IRS operations? A-16 No. In accordance with § 7803, the Commissioner is responsible for managing and directing the administration of the internal revenue laws and tax conventions to which the United States is a party. In the course of exercising that statutory responsibility, the Commissioner and those officials, such as the Deputy Commissioner Operations, who have overall supervisory responsibility for IRS operations may communicate with Appeals about specific cases or issues and may direct that other IRS officials participate in meetings or discussions about such cases or issues without providing the taxpayer or representative an opportunity to participate. Q-17 Does the prohibition on ex parte communications apply to discussions Appeals employees have with personnel in the IRS competent authority office regarding a taxpayer’s request for relief under a tax treaty? A-17 No. Communications between Appeals employees and IRS officials considering relief under competent authority procedures are not subject to the ex parte prohibitions because the Appeals Officer may assume that the competent authority is acting at the request, and with the consent, of the taxpayer. Q-18 Does the prohibition on ex parte communications have any impact on Appeals communications with the Taxpayer Advocate Service (TAS) on an open case? A-18 No. Communications by Appeals with the TAS that are initiated by the TAS are not subject to the prohibition because the Appeals Officer may assume that the TAS is acting at the request, and with the consent, of the taxpayer. Q-19 Are communications between Appeals and outside consultants or experts under contract to the IRS subject to the ex parte communication prohibition? A-19 Yes. Under the ex parte rules adopted here, outside consultants or experts under contract to the IRS (other than those employed directly by Appeals) will be treated as "other IRS employees." Therefore, the principles set forth in A-5 will apply. Appeals must give the taxpayer/representative the opportunity to participate in case-specific discussions that concern matters beyond the non-substantive ministerial, administrative or procedural matters described in A-5 above. Q-20 A number of questions and answers have referred to communications with the "originating function." How is that term defined? A-20 An "originating function" is an organization within the IRS that makes determinations which are subject to the Appeals process. For purposes of this revenue procedure, the term includes the Examination, Collection, Service Center, International, and Tax Exempt/Government Entities functions, or their successor organizations. Q-21 Several responses in this document refer to the taxpayer/representative being given an opportunity to participate. What does this phrase mean? A-21 It means that the taxpayer/representative will be given a reasonable opportunity to attend a meeting or be a participant in a conference call between Appeals and the originating function when the strengths and weaknesses of issues or positions in the taxpayer’s case are discussed. The taxpayer/representative will be notified of a scheduled meeting or conference call and invited to participate. If the taxpayer/representative is unable to participate at the scheduled time, reasonable accommodations will be made to reschedule. This does not mean that the Service will delay scheduling a meeting for a protracted period of time to accommodate the taxpayer/representative. Facts and circumstances will govern what constitutes a reasonable delay. Q-22 May the taxpayer/representative waive the prohibition on ex parte communications? A-22 Yes. If the taxpayer/representative is given an opportunity to participate in a discussion, but decides that such participation is unnecessary, the prohibition can be waived. Generally, a waiver will be granted on a communication-by-communication basis. However, if the taxpayer/representative so desires, the waiver could encompass all communications that might occur during the course of Appeals’ consideration of a specified case. The Appeals Officer should document the waiver in the Case Activity Record. Q-23 What if the taxpayer/representative declines to participate or seeks to delay the meeting/conference call beyond a reasonable time? A-23 Appeals should proceed with the meeting or discussion and document the taxpayer/representatives declination or the reason for proceeding in the absence of the taxpayer/representative. This could be accomplished by an entry in the Case Activity Record and a letter to the taxpayer/representative documenting the reason for proceeding. Q-24 The IRM provides for computational review within 120 days of a team case being assigned. If this review reveals computational errors affecting the proposed tax liability, can Appeals discuss these errors with the originating function without violating the prohibition on ex parte communications? A-24 It depends on the nature of the error. If the discrepancy is purely mathematical, any discussion would likely be informational only, and no violation of the prohibition is likely. Both the taxpayer/representative and the originating function would be advised before a mathematical correction is made. However, if the error involves the interpretation of a legal principle or application of the law to a particular set of facts, the taxpayer/representative should be afforded the opportunity to participate in any scheduled meetings with the originating function to discuss the discrepancy. In such cases, there may be instances where the best approach is for Appeals to return the case for further development and correction. Q-25 Does the prohibition on ex parte communications apply to preconference meetings between Appeals and Examination? A-25 Yes. This is clearly a situation where the intended communications could appear to compromise the independence of Appeals. Pre-conference meetings should not be held unless the taxpayer/representative is given the opportunity to participate. Q-26 Does the prohibition on ex parte communications apply to postsettlement conferences between Appeals and Examination? A-26 No. The post-settlement conference with Examination is intended to inform Examination about the settlement of issues and to supply information that may be helpful in the examination of subsequent cycles. Appeals’ objective is to ensure that Examination fully understands the settlement and the rationale for the resolution. In addition, the conference provides an opportunity for Appeals to discuss with Examination the application of Delegation Orders 236 and 247 (i.e., settlement by Examination consistent with prior Appeals settlement or ISP settlement guidelines) to issues settled by Appeals. The tax periods that are the subject of the post-settlement conference have been finalized, and the participants are cautioned to limit discussion to the results in the closed cycle. Discussion of the resolution of issues present in the closed periods does not jeopardize the independence of Appeals. Any discussion that addresses open cycles of the same taxpayer should be postponed, and the guidance provided in this revenue procedure relating to ongoing disputes should be followed. Q-27 Does the prohibition on ex parte communications alter existing procedures for handling claims filed late in the Appeals process? A-27 No. There is no change to existing procedure. The claim should be referred to the originating function with a request for expedited examination. Because such a referral is in the nature of a ministerial act and involves no discussion about the strengths and weaknesses of the issue, the referral is not subject to the prohibition. Q-28 How will the Service monitor compliance with the prohibition on ex parte communications? A-28 Employees will receive training on the contents of this revenue procedure and will be encouraged to seek managerial guidance whenever they have questions about the propriety of an ex parte communication. Managers will consider feedback from other functions and will be responsible for monitoring compliance during their day-to-day interaction with employees, as well as during workload reviews and closed case reviews. Violations will be addressed in accordance with existing administrative and personnel processes. Q-29 Are IRS employees assigned to functions other than Appeals responsible for complying with the prohibition on ex parte communication? A-29 Yes. It is recognized that Appeals cannot always fully control communications from other IRS personnel. Appeals will make every effort to promptly terminate any discussion that verges into matters not permitted by these rules. However, all IRS and Counsel employees share the responsibility to ensure that communications do not appear to compromise the independence of Appeals. Part III Collection Due Process Introduction How to Request a Collection Due Process Hearing What Will Happen When You Request a Hearing Collection Appeals Program Collection Due Process (CDP) and Collection Appeals Program (CAP) Introduction You can appeal many IRS collection actions. There are various collection appeal procedures available to you. The two main procedures are Collection Due Process (CDP) and Collection Appeals Program (CAP). There are other collection actions which have their own specific appeal procedures. These other actions are discussed later. Offers in Compromise Submitted During Collection Due Process (CDP) and Equivalent (EH) Hearings IRC 6320 and 6330, added by the Restructuring and Reform Act of 1998, allow taxpayers to request a hearing before the Office of Appeals after the filing of a Notice of Federal Tax Lien (NFTL) and after issuance of a final notice and warning of intent to levy (generally, Forms 1058 and LT11). As provided in these statutes, taxpayers may (among other remedies) raise an offer in compromise as an alternative to collection. Unlike other offers received in Appeals, CDP and EH offers are under the continuous (initial through conclusion) jurisdiction of Appeals. The offer constitutes a component of the final determination/decision that Appeals is required to reach with regard to these hearings. Appeals will be responsible for determining that these offers are processable, reaching a conclusion regarding acceptability (with assistance from Compliance to investigate and verify information as necessary), and for processing the closing documents. Collection Due Process (CDP) is available if you receive one of the following notices: Notice of Federal Tax Lien Filing and Your Right to a Hearing Under IRC 6320 (Lien Notice), Final Notice - Notice of Intent to Levy and Notice of Your Right to A Hearing, a Notice of Jeopardy Levy and Right of Appeal, a Notice of Levy on Your State Tax Refund – Notice of Your Right to a Hearing (Levy Notices). If you disagree with the CDP decision, you can go to court. Hearing Available Under Collection Due Process (CDP) For Lien and Levy Notices, you have the right to a CDP hearing by the IRS Office of Appeals for these collection actions: the first time a Notice of Federal Tax Lien is filed on a tax period; before we send the first levy on your property for a tax period; when we levy your state refund; and when we issue a jeopardy levy. You may contest the CDP decision in the Tax Court or an U.S. District Court, as appropriate. Lien Notice: The IRS is required to notify you the first time a Notice of Federal Tax Lien is filed for each tax period. We have to notify you within 5 days after the lien notice filing. You then have 30 days, after that 5-day period, to request a hearing with the Office of Appeals. The lien notice you receive will indicate the date this 30-day period expires. Levy Notice: For each tax period, the IRS is required to notify you the first time we intend to collect a tax liability by taking your property or rights to property. We do this by sending you a levy notice. We can ’t levy or seize your property within 30 days from the date this notice is mailed, or given to you, or left at your home or office. During that 30-day period, you may request a hearing with the Office of Appeals. There are two exceptions to this notice of intent to levy provision. We may issue a levy without sending this notice or waiting 30 days when collection of the tax is in jeopardy. We may also levy on your state tax refund without sending a notice or waiting 30 days. You can request a hearing after the levy action for both of these instances. How To Request A Hearing Under Collection Due Process With The Office Of Appeals Complete Form 12153, Request for a Collection Due Process Hearing, and send it to us at the address shown on your lien or levy notice within 30 days. Check the IRS action(s) you disagree with, and explain why you disagree. If you received both a lien and a levy notice, you may appeal both actions. You must identify all of your reasons for disagreement with us at this time. You may raise issues relating to the unpaid tax including: -Appropriateness of collection actions -Collection alternatives such as installment agreement, offer in compromise, posting a bond or substitution of other assets -Appropriate spousal defenses -The existence or amount of the tax, but only if you did not receive a notice of deficiency or did not otherwise have an opportunity to dispute the tax liability. You may not raise an issue that was raised and considered at a prior administrative or judicial hearing, if you participated meaningfully in the prior hearing or proceeding. To preserve your right to go to court, you must send us the Form 12153 within 30 days. Form 12153 is also available by calling 1-800-829-3676,or from our web site at Digital Daily. Include a copy of your lien and/or levy notice. List all taxes and tax periods for which you are requesting a hearing. Under CDP, you are entitled to only one hearing relating to a lien notice and one hearing relating to a levy notice, for each taxable period. If you receive a subsequent lien or levy notice after you request a hearing on an earlier notice, Appeals can consider both matters at the same time. Before you formally appeal a lien or levy notice by sending us Form 12153, you may be able to work out a solution with the Collection function that took the action. To do so, contact the IRS employee whose name appears on the lien or levy notice and explain why you disagree with the action. This contact, however, does NOT extend the 30-day period to make a written request for a CDP hearing. What Will Happen When You Request A CDP Hearing With The Office Of Appeals? After you request a hearing, you can still discuss your concerns with the office collecting the tax or filing the Notice of Federal Tax Lien. If you are able to resolve the issues with that office, you may withdraw your request for a hearing. The Office of Appeals will contact you to schedule a hearing. Your hearing may be held either in person, by telephone, or by correspondence. Unless we have reason to believe that collection of the tax is in jeopardy, we will stop levy action during the 30 days after the levy notice and, If your appeal is timely, during the appeal process. Your appeal is timely if you mail your request for a hearing to the address shown on our notice on or before the 30th day after the date of the levy notice or the date shown on the lien notice. If we receive a timely filed Form 12153, we will also suspend the 10-year collection statute of limitations until the date the determination is final or you withdraw, in writing, your request for a hearing. At the conclusion of the hearing, Appeals will issue a written determination letter. If you agree with Appeals ’determination, both you and the IRS are required to live up to the terms of the determination. If you don’t agree with Appeals’ determination, you may request judicial review of the determination by initiating a case in a court of proper jurisdiction (United States Tax Court or United States District Court, depending on the circumstances) on or before the 30th day after the date of Appeals ’ determination. Once the Court rules, its decision will be binding on both you and the IRS. The Office of Appeals will retain jurisdiction over its determinations and how they are carried out. You may also return to Appeals if your circumstances change and impact the original determination. However, you must exhaust your administrative remedies first. If your appeal request is not timely, you will be allowed a hearing, but there will be no statutory suspension of collection action and you can’t go to court if you disagree with Appeals’ decision. Collection Appeals Program (CAP) CAP is generally quicker and available for a broader range of collection actions. You may represent yourself at CDP, CAP and other Appeals proceedings. Or, you can have an attorney, certified public accountant, or a person enrolled to practice before the IRS represent you. If you want your representative to appear without you, you must provide a properly completed Form 2848, Power of Attorney and Declaration of Representative This form is available at your local IRS office, or by calling 1-800-829-3676,or from our web site at Digital Daily. For liens, levies, seizures and installment agreements under the CAP procedure, you don’t have the right to a judicial review of Appeals’ decision. The CAP procedure is available under more circumstances than the Collection Due Process hearing procedure. It is important to note that you can’t proceed to court if you don’t agree with Appeals’ decision in your CAP case. Notice of Federal Tax Lien. You may appeal before or after the IRS files a lien. You may also appeal denied requests to withdraw a Notice of Federal Tax Lien, and denied discharges, subordinations, and non-attachments of a lien. If the IRS files a Notice of Federal Tax Lien, you may have additional Collection Due Process appeal rights. See the preceding information regarding Hearing Available under Collection Due Process. Notice of Levy You may appeal before or after the IRS places a levy on your wages, bank account or other property. Before a levy is issued, you may have additional Collection Due Process appeal rights. See the preceding information regarding Hearing Available Under Collection Due Process. Seizure of Property. You may appeal before or after the IRS makes a seizure. If you request an appeal after the IRS makes a seizure, you must appeal to the Collection manager within 10 business days after the Notice of Seizure is provided to you, or left at your home or business. Denial or Termination of Installment Agreement You may appeal when you are notified that the IRS intends to deny you an installment agreement. You may also appeal when we propose to terminate or terminate your installment agreement. The right to appeal denials or terminations of installment agreements is provided by law rather than provided by IRS administratively. As such, there are some differences between CAP for installment agreements and other CAP cases, such as levies etc. How do you appeal one of these IRS actions if your only collection contact has been a notice or telephone call? 1.Call the IRS at the telephone number shown on your notice. Be prepared to explain which action(s)you disagree with and why you disagree. You must also offer your solution to your tax problem. 2.If you can ’t reach an agreement with the employee, tell the employee that you want to appeal their decision. The employee must honor your request and will refer you to a manager. The manager will either speak with you then, or will return your call within 24 hours. 3.Explain which action(s)you disagree with and why you disagree to the manager. The manager will make a decision on the case. If you don ’t agree with the manager ’s decision, your case will be forwarded to an Appeals Officer for review. How do you appeal one of these IRS collection actions if you have been contacted by a Revenue Officer? 1.If you disagree with the decision of the Revenue Officer, and wish to appeal under CAP, you must first request a conference with a Collection manager. 2.If you do not resolve your disagreement with the Collection manager, you may request Appeals consideration by completing Form 9423, Collection Appeal Request. This form is available by calling 1-800-829-3676, or from our web site at Digital Daily. Check the action(s) you disagree with and explain why you disagree. You must also explain your solution to resolve your tax problem. 3.Submit the Form 9423 to that Collection Office. 4.The Collection Office must receive your appeal request for a lien, levy or seizure within 2 days of your conference with the Collection manager or we will resume collection action. For an appeal request for a denial or termination of an installment agreement, you have 30 days from the date of denial or termination of your installment agreement, to submit your request to the Collection Office. What will happen when you appeal your case? Lien, Levy and Seizure: Normally, the IRS will stop collection action on the tax periods the Appeals Officer is considering, unless we believe the collection of the tax is at risk. Installment Agreements: The IRS can ’t levy until 30 days after the denial or termination of your agreement. If you appeal within that 30-day period, we will stop levy action until your appeal is completed. Once the Appeals Officer makes a decision on your case, that decision is binding on both you and the IRS. This means that both you and the IRS are required to accept the decision and live up to its terms. You cannot obtain judicial review of an Appeals Officer ’s decision following a CAP hearing. Note: Providing false information, failure to provide all pertinent information or fraud will void Appeals ’ decision. Appeal Of Other Collection Actions You may also appeal other Collection actions such as denied Offers in Compromise (OIC) or Trust Fund Recovery Penalties (TFRP) that the IRS is proposing. Other penalties are also appealable, if you made an abatement request that was denied. For OICs and TFRPs, follow the protest requirements in Publication 5, Your Appeal Rights and How To Prepare A Protest If You Don’t Agree. The correspondence you receive on these types of cases will explain where you should send your protest. For other penalties, follow the instructions in the letter that denies your abatement. Part IV Closing Agreements Introduction Examples of Closing Agreement Use Collateral Agreements Closing Agreements Introduction A closing agreement under IRC section 7121 is an agreement authorized under that statute. While exhibiting some of the attributes of a contract, it is not strictly subject to the law of contracts. For example, legal consideration is not required. Nevertheless, recent court decisions hold that closing agreements are interpreted using ordinary contract law principles. The greatest disparity between the ordinary contract and a closing agreement is the finality accorded the latter by the terms of the statute. See IRM 8.13.1.6.1 with respect to finality. Examples of Closing Agreement Use (1) Tax liability closing agreements may be entered into when it is advantageous to have the matter permanently and conclusively closed, or when a taxpayer can show that there are good reasons for an agreement and that making the agreement will not prejudice the interests of the government. The following represent examples of acceptable reasons for entering into a determination of tax liability by closing agreement: a. The taxpayer wishes to definitely establish its tax liability in order that a transaction may be facilitated, such as a sale of its stock. b. The fiduciary of an estate desires a closing agreement so he /she can be discharged by the court. c. The fiduciary of a trust or a receivership desires a final determination before distribution is made. d. A Corporation in the process of liquidation or dissolution desires a closing agreement in order to wind up its affairs. e. A taxpayer wishes to fulfill creditors’ demands for authentic evidence of the status of its tax liability. f. Where proposed assessments are contested on the theory that the years are barred and the taxpayer wishes to agree to some portion or all of the assessments. See IRM 8.13.1.7.1. g. A taxpayer wants to be assured that a controversy between it and the Service is disposed of with finality. As an alternative, a taxpayer may be satisfied that the reopening of his/her case is unlikely if the practice of the Service not to reopen cases is explained (see Rev. Proc. 94-68, 1994-2 C.B. 803 and Policy statements P-4-3 and P-8-50 and IRM 4.3.6, Audit Reconsideration and IRM 8.6.1.4). Use of special agreement forms in Appeals cases may also be satisfactory to the taxpayer. h. To determine personal holding company tax in order to permit deficiency dividends under IRC section 547. i. To reflect a competent authority determination. (2) At the request of the taxpayer or the government, a determination of one or more specific matters may be accomplished by entering into a closing agreement for good reasons. However, a closing agreement should not be entered into where there is a disadvantage to the government. A few examples of circumstances that may merit entering into such closing agreements follow: a. Determine cost, fair market value, or adjusted basis as of a given date. For example, it may be desirable to have both an estate and its legatees or devisees (or both donors and donees) sign such agreements. b. Dispose of certain IRC Section 482 cases pursuant to Revenue Procedure 65-17, 1965-1.B. 833. c. Ensure finality and consistency in disposing of cases involving divisions of community property between spouse incident to divorce. d. Dispose of change of accounting method issues in Appeals cases involving principles similar to those applied in Rev. Proc. 97-27. e. Determine a fraud penalty reflecting complete or partial concession in cases where the statute of limitations is otherwise barred. See IRM 8.11.1.11.1. f. Determine the amount of net operating loss, tax credit, or capital loss. g. Provide determinations for disposition of cases involving mitigation (IRC section 1311 to IRC section 1314). h. Determine an alternative method of adjusting basis under Regulations section 1.1017-2 as a result of receipt of income from cancellation of indebtedness under IRC section 108(a). i. Prevent loss of revenue from “whipsaw” situations. A closing agreement will prevent a related taxpayer from contesting an issue previously settled with another taxpayer by filing a claim to seek further tax benefits after the statutory period of limitations has expired with respect to the settling party. Once the Service resolves the dispute between the taxpayer and a related party, a closing agreement will bar the related party from attempting to create inconsistency in tax treatment for the matter(s) addressed in the closing agreement. j. Provide finality to those agreed upon issues involving mutual concessions in Appeals cases where partial settlements are effected. k. Determine the consequences of deferred intercompany transactions of domestic consolidated groups. l. Determine gross income, the amount of income from a transaction, the amounts of deductions for losses, depreciation, depletion, etc. or the year of includibility or deductibility. m. Establish the effect on future years when an issue is disposed of on an intermediate basis and the issue is recurring (providing later tax treatment will not depend on factual circumstances of later years. n. Close cases involving failure to withhold income tax on payments such as taxable reimbursements of moving expenses. o. Resolve cases involving the settlement of employment tax controversies. p. Resolve issues involving qualification of employee retirement plans. See IRM Part 7 on determinations relating to employee retirement plans. q. Reflect competent authority determinations under Rev. Proc. 96-13, 1996-1 C.B. 616 as modified by Rev. Proc. 96-53, 1996-2 C.B. 375. r. Resolve an issue in a Coordinated Exam Program (CEP) audit under Revenue Procedure 94-67. s. Finalize an agreement for an early referral issue under Rev. Proc. 96-9. t. To address a mass error that affects a higher volume of information returns but involves a de minimus amount of understated reported income for select information returns. Collateral Agreements (1) Collateral agreements are utilized in compromise cases, estate tax cases and related income tax valuations, gift tax cases, and in other Appeals cases under appropriate circumstances. This subsection applies to all of these categories of collateral agreements except those involving offers in compromise. (2) Collateral agreements have often been used to commit related taxpayers where there is privity of interest (mutual or successive relationship to the same rights of property) and legal consideration involved. For example, collateral agreements have been frequently obtained from trustees or beneficiaries who have received or will receive assets from an estate. The signing of a collateral agreement may commit a trustee or beneficiary to use the same valuation for income tax purposes as was used for estate tax purposes. (3) One important distinction between collateral agreements and closing agreements is that the former do not purport to bind the Service. They are one-sided commitments. The Service does not enter into and sign these agreements. (4) Courts have pointed out that the Code provides two methods of disposing of tax matters by agreement with finality and that those methods are by offer in compromise under IRC section 7122 and by closing agreement under IRC section 7121. Therefore, if large amounts are involved and the government is potentially subject to a substantial loss of revenue if a taxpayer or related party should fail to comply with a contemplated disposition, a closing agreement should be secured instead of a collateral agreement. Part V Early Referrals Introduction Appropriate Issues for Early Referral How to Request Early Referral Early Referrals Introduction Section 7123 of the Internal Revenue Code, as added by section 3465 of RRA 98, provides that the Secretary shall provide procedures by which any taxpayer may request early referral of one or more issues from the Examination or Collection Division to Appeals. Consequently, the early referral procedure has been expanded to allow for additional cases to be eligible for early referral. Early referral is no longer limited to Coordinated Examination Program taxpayers. The early referral procedures allow taxpayers, whose returns are under examination, to request the transfer of a developed, unagreed issue to Appeals while the other issues in the case continue to be developed in the District. The purpose of early referral is to resolve cases more quickly. The early resolution of a key issue may encourage taxpayers and the Service to agree on other issues in the case. Early referral may save time because Appeals and the District are working simultaneously. Rev. Proc. 99-28 describes the procedures that allow taxpayers to request early referral of an issue from the Examination or Collection Division to Appeals. The revenue procedure also contains special procedures for requesting early referral of one or more unagreed issues with respect to an involuntary change in method of accounting, employment tax, employee plans and exempt organizations. Procedures: Following are some highlights of the early referral process set forth in Rev. Proc. 99-28. 1)The district will advise the taxpayer of their decision to approve or deny the early referral request within 14 days of the date the request is received from the taxpayer. (A taxpayer’s early referral request no longer requires the concurrence of Appeals.) 2)Taxpayers can request an informal conference with the supervisor of the case/ group manager to discuss the District’s denial of an early referral request. Regular Appeals procedures apply, including taxpayer conferences. Appropriate Issues for Early Referral Issues that may qualify for early referral are cases that: 1. if resolved, can reasonably be expected to result in a quicker resolution of the entire case; 2. both the taxpayer and the District agree should be referred to Appeals early; 3. are fully developed; and 4. are part of a case where the remaining issues are not expected to be completed before Appeals could resolve the early referral issue. Industry Specialization Program (ISP) issues can be referred to Appeals for early resolution under the early referral procedures. ISP issues are listed in Exhibit 8.7.1-1 of the Internal Revenue Manual. For specific procedures for the early referral of issues arising during the examination of the taxexempt status of a bond issue, see Rev. Proc. 99-35, 1999-41 I.R.B. 501. Early referral does not apply to an issue: 1. with respect to which a 30-day letter has been issued. Thus, a qualified offer under section 7430(c), may not be made as part of the early referral process because such offers may only be made subsequent to the issuance of a 30-day letter; 2. that is not fully developed; 3. when the remaining issues in the case are expected to be completed before Appeals could resolve the early referral issue; 4. that is designated for litigation by the Office of Chief Counsel; 5. for which the taxpayer has filed a request for competent authority assistance, or issues for which the taxpayer intends to seek competent authority assistance. Taxpayers are encouraged to request the simultaneous Appeals/competent authority procedure described in section 8 of Rev. Proc. 96-13, 1996-1 C.B. 616 (see discussion beginning on page 4). If a taxpayer enters into a settlement with Appeals (including an Appeals settlement through the early referral process), and then requests competent authority assistance, the U.S. competent authority will endeavor only to obtain a correlative adjustment with the treaty country and will not take any actions that would otherwise amend the settlement; 6. that is part of a whipsaw transaction. (The term “whipsaw” refers to the situation produced when the government is subjected to conflicting claims of taxpayers. A potential whipsaw situation exists whenever there is a transaction between two parties and differing characteristics of transactions will benefit one and hurt the other for tax purposes.) Early referral is: • Optional, requested by the taxpayer • Approved by the District • No longer limited to Coordinated Examination Program cases A closing agreement will be used to secure a taxpayer’s agreement to the early referral issue. Early referral is available for issues in Joint Committee cases, but any closing agreement will not be finalized until after Joint Committee review. Taxpayers initiate early referral on an unagreed issue by making a request to the District. The District must concur for the request to be approved. How to Request Early Referral Taxpayers request early referral in writing. The written request should: • Be submitted to the case/group manager • Identify the taxpayer, tax period, and issue • Request resolution of a specific unagreed issue • Fully describe the taxpayer’s position with regard to the issue Early referral and section 6621 (c) "hot" interest: • Early referral does not trigger "hot" interest under section 6621(c) • A Form 5701, Notice of Proposed Adjustment, or an equivalent form (the Notification Form) will be issued by the District on the early referral issue • Since the Notification Form is not a 30-day letter, there will be no "hot" interest until a 30-day letter is issued by the District Effect of Conclusion of Examination: If the District concludes its examination of any issues not referred as part of the early referral process, it will issue a preliminary notice of deficiency ("30-day letter") with respect to unagreed issues. The letter will include any issues referred under the early referral process that are still pending in Appeals at the time the examination is concluded. The issuance of the 30day letter generally will constitute the first letter of proposed deficiency which allows the taxpayer an opportunity for administrative review for purposes of the increased underpayment rate of interest for large corporations as provided in section 6621(c), or for the award of administrative costs under section 7430(c). If the only unagreed issues present in the case at the time the examination is concluded are issues that were considered by Appeals under the early referral process and returned to the District unagreed, no 30-day letter will be issued. Instead a statutory notice of deficiency ("90-day letter") will be issued. If a 90-day letter is issued instead of the 30-day letter, the 90-day letter will constitute the first letter of proposed deficiency for purposes of sections 6621(c) and 7430(c). Coordination With Pre-Filing Agreements: Rev. Proc. 2001-22 describes the Large & Mid-Size Business Division pre-filing agreement program (PFAs). The purpose of the PFA program is to enable both taxpayers and the IRS to resolve before filing the treatment of issues otherwise likely to be disputed in post-filing audits. Section 9 discusses coordination with Appeals and the availability of early referral if the taxpayer and the IRS are unable to reach a PFA. Coordination With Appeals Mediation Program: Section 2.16 of Rev. Proc. 99-28 provides that if early referral negotiations are unsuccessful and an agreement is not reached with respect to an early referral issue, taxpayers may then request mediation. The early referral issue must meet the mediation criteria. See Announcement 98-99, 1998-46 I.R.B. 34, and the mediation discussion below. Simultaneous Appeals/Competent Authority Procedure The simultaneous Appeals/competent authority procedure encourages taxpayers to request competent authority assistance and the participation of Appeals while a case is under Examination jurisdiction. Rev. Proc. 9613, 1996-1 C.B. 616, contains the competent authority procedures and supersedes Rev. Proc. 91-23, 1991-1 C.B. 534. Section 8 of Revenue Procedure 96-13 specifies the circumstances under which the simultaneous Appeals/competent authority procedure may be requested and describes the role of Appeals. Part VI Mediation Arbitration Mediation and Arbitration Mediation and Arbitration Mediation Appeals is testing mediation as an extension of the Appeals process. The procedures allow taxpayers, whose cases are not docketed in any court and are already in the Appeals administrative process, to request mediation as an alternative dispute resolution technique. Mediation is a negotiation between the parties assisted by an objective and neutral third party mediator who has no authority to impose a decision. Mediators can come from Appeals or outside the IRS; co-mediators can also be used. For a full discussion of Mediation and Arbitration, see Section IX "Alternative Dispute Resolution" of this CD-ROM. The purpose of the mediation procedures is to attempt to resolve issues while the case is in non-docketed status. Mediation is intended to apply only after good faith negotiations in Appeals have been unsuccessful. Factual issues, such as valuation and transfer pricing issues, are appropri­ ate for mediation. Test of Mediation Procedure for Appeals Announcement Number 98-99 explains that the IRS has tested the use of mediation for Coordinated Examination Program (CEP) cases assigned to Appeals Team Chiefs. The Service is now expanding the mediation test to allow taxpayers to request mediation for factual issues involving an adjustment of $1 million or more that are already in the Appeals administrative process. Under the mediation procedure the taxpayer and Appeals will continue to negotiate a settlement, but an objective and neutral third party mediator will assist them. The mediator has no authority to impose a decision; decision-making authority remains with the taxpayer and Appeals. This procedure is effective for requests for mediation made during the two-year test period beginning on November 16, 1998, the date this Announcement is published in the Internal Revenue Bulletin. Additionally, section 3465 of the Internal Revenue Service Restructuring and Reform Act of 1998, P.L. 105-206 (the Act), provides for expansion of mediation below the $1 million threshold contained in this procedure. See Announcement Number 2001-9 for a full discussion of the extension of the test period. Mediation is optional: A taxpayer and an Appeals Team Case Leader (formerly Appeals Team Chief) or Appeals Officer may request mediation, after consultation with each other. Such request is initiated by the taxpayer sending a written request seeking approval for mediation to the appropriate Area Director (formerly Appeals Assistant Regional Director of Appeals- Large Case), with a copy to the National Chief Appeals. For cases assigned to an Appeals Officer, the handling of such request will be expedited if the taxpayer also sends a copy of the mediation request to the Appeals Officer and the appropriate Appeals Team Manager (formerly Appeals Associate Chief). Mediation may be available in the following cases: Early referral issues described in Rev. Proc. 99-28. Joint Committee cases, but any agreement will not be finalized until after Joint Committee review. Appeals mediation cannot be used if the issue is: - Designated for litigation or docketed before the United States Tax Court An Industry Specialization Program (ISP) issue or an Appeals Coordinated Issue (ACI). ISP issues are listed in Exhibit 8.7.1-1 of the Internal Revenue Manual (IRM) and ACIs are listed in Exhibit 8.7.1-3 of the IRM. - A competent authority issue (see discussion below). Relationship to Other ADR Techniques: The new alternative dispute resolution (ADR) techniques tend to have narrow application, and it is helpful to review how they relate to each other. For example, the early referral and mediation procedures are generally not used to resolve issues for which the taxpayer has filed a request for competent authority assistance. This is because if a taxpayer enters into a settlement with Appeals (including an Appeals settlement through the early referral or mediation process), and then requests competent authority assistance, the U.S. competent authority will endeavor only to obtain a correlative adjustment with the treaty country and will not take any actions that would otherwise amend the settlement. Rather, taxpayers are encouraged to request the simultaneous Appeals/competent authority procedure. Taxpayers may be able to use the mediation procedures in conjunction with early referral, provided the early referral issue meets the requirements for mediation. After early referral negotiations are unsuccessful in Appeals, taxpayers may then request mediation for the issue. By combining the two procedures, taxpayers could expedite their resolution. As explained above, taxpayers considering this option do not have income tax treaty considerations. Benefits of Mediation: Unlike arbitration, mediation is a non-binding process. While the mediator does not have settlement authority -- the parties to the mediation do; and if the parties reach agreement, they can resolve the dispute with finality. Mediation is particularly useful for issues that are highly factual, such as valuation, reasonable compensation or transfer pricing issues. Mediation facilitates communication and also enhances our services to taxpayers and tax practitioners. Beginning the Process: If the taxpayer and Appeals agree in principle to mediate one or more issues, the parties will prepare a concise, written agreement to mediate. Usually, the parties negotiate the agreement and select the mediators within two weeks. The mediation Announcement 98- 99 contains a model agreement to mediate, with exhibits that can be used. Our experience is that the entire mediation process can be completed within 90-120 days. Appeals and the taxpayer will share the expenses of the mediator. If the parties select a mediator from Appeals, Headquarters Appeals will assume all of the mediator’s expenses. The taxpayer and Appeals can use any local or national organization that provides a roster of neutrals in selecting a mediator. Most mediation sessions are concluded in one day, and the parties can schedule two additional mediation sessions to follow the initial session, if needed. Fast Track Mediation: The Internal Revenue Service is testing a new service that uses mediation to help taxpayers resolve disputes resulting from: •an examination (audit) •an offer in compromise •a trust fund recovery penalty Fast Track Mediation began its pilot program July 1, 2000 for a one-year period in Hartford, Houston, Jacksonville and Denver. It offers an expedited process, a neutral mediator and a neutral setting. A written protest is not needed to request Fast Track Mediation. A case will qualify for Fast Track Mediation if it: • has a proposed tax deficiency of $100,000 or less; • is not docketed in any court; or involves an offer in compromise, of less than $50,000. If a taxpayer does not agree with any or all of the IRS findings, a meeting with the manager of the person who issued the findings can be requested. Mediation can take place at the meeting with the manager or afterwards. To begin the process, both the taxpayer and the IRS manager must sign a simple agreement form--then an Appeals mediator will be assigned. Generally within a week, the Appeals mediator will contact the taxpayer and the IRS supervisor to schedule a meeting. After a brief explanation of the process, the mediator will discuss with the parties when and where to hold the mediation session. Arbitration Section 7123 (b) (2) of the Internal Revenue Code provides that the Secretary shall establish a pilot program under which a taxpayer and the Internal Revenue Service Office of Appeals may jointly request binding arbitration on any issue unresolved at the conclusion of: (A) appeals procedures, or (B) unsuccessful attempts to enter into a closing agreement under section 7121 or a compromise under section 7122. The Administrative Dispute Resolution Act of 1996, Pub. L. No. 104-320, also encourages federal agencies to use all alternative dispute resolution techniques in the federal administrative process (including binding arbitration where warranted) to resolve disputes. Chief Counsel presently has a voluntary binding arbitration program for factual issues in docketed cases under Tax Court Rule 124, see Chief Counsel Directives Manual (CCDM) (35)3(17)1. Appeals developed procedures for a pilot program to test binding arbitration. Taxpayers may request arbitration for factual issues that are already in the Appeals administrative process. See Announcement 2000-4, 2000-3 I.R.B. 317. For a full discussion of Mediation and Arbitration, see Section IX "Alternative Dispute Resolution" of this CD-ROM. Part VII Notice of Deficiency Rescission Introduction Provisions of IRC 6212 Significant Changes Notice of Deficiency Rescissions Introduction Rev. Proc. 98-54 provides taxpayers with instructions for entering into an agreement with the Internal Revenue Service under § 6212(d) of the Internal Revenue Code to rescind a notice of deficiency. This revenue procedure clarifies, modifies, and supersedes Revenue Procedure 88–17. Provisions of IRC 6212 .01 Section 6212(a) provides that if the Secretary determines that there is a deficiency in respect of any tax imposed by subtitle A of title 26 (relating to income taxes), subtitle B (relating to estate, gift, and generation-skipping taxes), or chapters 41, 42, 43, or 44 (relating to certain excise taxes), the Secretary is authorized to send a notice of the deficiency to the taxpayer by certified mail or registered mail. .02 Section 6212(c)(1) provides, in general, that if the Secretary has mailed to the taxpayer a notice of deficiency as pro-vided in § 6212(a), and the taxpayer files a petition with the Tax Court within the time prescribed in § 6213(a), the Secretary has no right to determine any additional deficiency, except in the case of fraud, and except as provided in § 6214(a) (relating to assertion of greater deficiencies before the Tax Court), in § 6213(b)(1) (relating to mathematical or clerical errors), in § 6851 or 6852 (relating to termination assessments), or in § 6861(c) (relating to jeopardy assessments). .03 Section 6213(a) states that within 90 days, or 150 days if the notice is addressed to a person outside the United States, after the notice of deficiency authorized in § 6212 is mailed, the taxpayer may file a petition with the Tax Court for a redetermination of the deficiency. Except as provided in § 6851, 6852, or 6861, no assessment of a deficiency and no levy or proceeding in court for its collection can be made, begun, or prosecuted until the notice has been mailed to the tax-payer, nor until the expiration of the 90-day or 150-day restriction period, as the case may be, nor, if a petition has been filed with the Tax Court, until the decision of the Tax Court has become final. Under § 6213(d), a taxpayer may waive these restrictions at any time. .04 Section 6501 provides generally that the amount of any tax imposed by title 26 must be assessed within 3 years after the return was filed. Section 6503(a) provides that the running of the period of limitations in § 6501 is suspended (after the mailing of a notice under § 6212(a)) for the period during which the Secretary is prohibited from making the assessment or from collecting by levy or a proceeding in court, and for 60 days thereafter. .05(1) Section 6212(d) provides that the Secretary may, with the consent of the taxpayer, rescind any notice of deficiency mailed to the taxpayer. Any notice so rescinded is not treated as a notice of deficiency for purposes of § 6212(c)(1) (relating to further deficiency letters restricted), § 6213(a) (relating to restrictions applicable to deficiencies and petition to Tax Court), and § 6512(a) (relating to limitations in case of petition to Tax Court), and the taxpayer has no right to file a petition with the Tax Court based on the notice. (2) The Technical and Miscellaneous Revenue Act of 1988 (Act), § 1015(m), 1988–3 C.B. 232, amended § 6212(d) by adding the following sentence: “Nothing in this subsection shall affect any suspension of the running of any period of limitations during any period during which the rescinded notice was outstanding.” This amendment is effective for notices of deficiency issued on or after January 1, 1986. The House Report accompanying the Act provides the following example to illustrate the operation of the final sentence of § 6212(d): Assume that six months remain to run on the statute of limitations with respect to a return when the IRS issues a statutory notice of deficiency. Issuance of this notice suspends the statute of limitations. If the IRS and the taxpayer agree to rescind the statutory notice, then as of the date the notice is rescinded, the statute of limitations again begins to run and (in this example) six months remains [sic] until the statute expires. H.R. Rep. No. 795, 100th Cong., 2d Sess. 364 (1988). Significant Changes Changes and Clarifications to superceded Revenue Procedure 88–17 .01 Section 3.05(1) of Revenue Procedure 88–17 provides, in part, that the Service will not rescind a notice of deficiency if, on the date of rescission, the period of limitations on assessment would have expired but for the issuance of the notice of deficiency. This provision is deleted as a result of the 1988 amendment to § 6212(d), which clarifies that a notice of deficiency that is subsequently rescinded suspends the period of limitations until the date of its rescission. See section 4.05(1) of this revenue procedure. .02 Section 3.05(4) of Revenue Procedure 88–17 provides that the Service will not rescind a notice of deficiency if, prior to the issuance of the notice of deficiency, the taxpayer and the Service have executed a Form 872–A, Special Consent to Extend the Time to Assess Tax, covering any of the tax years in the notice of deficiency. This provision is modified to permit rescission, provided the taxpayer and the Service execute another Form 872–A prior to rescission). See section 4.05(4) of this revenue procedure. .03 Section 4.03 of Revenue Procedure 88-17 is clarified to provide that the Service may initiate rescission of a notice of deficiency). See section 5.03 of this revenue procedure. .04 In lieu of using a Form 8626, Agreement to Rescind Notice of Deficiency, the use of an alternative document is authorized for rescission of a notice of deficiency. See section 5.06 of this revenue procedure. Scope And Objective - Revenue Procedure 98-54 .01 This revenue procedure applies to agreements to rescind a notice of deficiency mailed to a taxpayer pursuant to § 6212(a). This procedure does not apply to a Notice of Final Partnership Administrative Adjustment (FPAA). Important References Announcement 98-99, Test of Mediation Procedure for Appeals Announcement Number 2000-3, Deductions for Transfers for Public, Charitable, and Religious Uses, etc… Announcement Number 2000-4, Test of Arbitration Procedures for Appeals Announcement Number 2000-80, Toll Free Number for Appeals Officer Program Appeals Policy Statement P-8-1 Circular No. 230, Regulations Governing the Practice of Attorneys, CPAs, Eas, and Appraisers before the IRS Form 2848, Power of Attorney of Declaration of Representation Form 9423, Collection Appeal Request Form 12153, Request for a Collection of Due Process Handling Notice 99-50, Prohibition Of Ex Parte Communications Between Appeals Officers And Other Internal Revenue Service Employees Publication 1, Your Rights as a Taxpayer Publication 5, Your Appeal Rights and How to Prepare a Protest If You Don't Agree Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund Publication 594, What You Should Know About the IRS Collection Process Publication 1660, Collection Appeal Rights Revenue Procedure 96-9, Procedures for Requesting Early Referral Revenue Procedure 96-13,Simultaneous Appeals/Competent Authority Procedures Revenue Procedure 96-53, Allocations Between Related Parties Revenue Procedure 97-27, Appeals Cases Revenue Procedure 98-54, Agreements to Rescind a Notice of Deficiency Revenue Procedure 99-28, Early Referral Procedures Revenue Procedure 99-35, Tax-exempt Status of a Bond Issue Revenue Procedure 2000-43, Ex Parte Communications Revenue Procedure 2001-9, Mediation Test Period Extended Revenue Procedure 2001-22, Coordination with Pre-filing Agreements Web Links Appeals Digital Daily U.S. Tax Court