CHEO is a proud member of Teddy Bear Times Spring 2014 CHEO’s SuperHEROES: Bravery displayed daily CHEO Champion Child Tyler Preston Contents Publications Mail Agreement No. 40063574 © Andrew Balfour By definition a hero is a person distinguished by courage, noble deeds and outstanding achievements. Ask any parent at CHEO and they will likely say their child’s doctor is their hero. The staff at CHEO hear that all the time. But, ask physicians about whom their heroes are and they will answer they are the children and teenagers because of the bravery CHEO patients display every day. These kids undergo grueling treatments and surgeries, too many needle pokes, side effects of medications and so much more, yet through it all they still smile, want to play, and say thank you to those helping them. They epitomize what it is to be a hero. Some might even call them SuperHEROES – people with extraordinary heroic attributes. …3 CHEO’s SuperHEROES 1 CN Cycle 2 Paying it forward 4 Project Stitch 5 Children’s Miracle Network 6 From the hospital 7 Good Bear Awards 7 Forever CHEO 8 CN Cycle for CHEO On Sunday, May 4 join us as we cycle, walk or roll in support of CHEO’s oncology patients. Bring a friend or bring the whole family as thousands gather to help kids with cancer. Not only are you helping kids at CHEO you could win prizes too. Visit www.cncycle.ca for full details. Meet the 2014 McDonald’s Dream Team Justin Madison © Photo courtesy of Valberg Imaging Michael Justin Leblanc – 10 years old One day while at school Justin felt a sharp pain in his leg after bumping it against his desk. It persisted so much an appointment at CHEO was needed. An x-ray showed that Justin’s right femur was paper-thin and had a hole in it. He was diagnosed with Ewing’s sarcoma, a cancerous bone tumour and an aggressive approach was taken to help him fight back. 2 Childhood cancer is rare, yet every year at CHEO there are approximately 75 new diagnoses. The children, youth and families who are confronted with a cancer diagnosis rely on the staff at CHEO to help them through this difficult journey. This is why the CN Cycle for CHEO, the hospital’s largest pediatric cancer fundraiser, is such an important community event in the national capital region. To find out more about CN Cycle for CHEO please visit www.cncycle.ca. In an attempt to save his leg, a limbpreserving surgery was chosen to replace his bone with an implant that will grow with him. Limb preservation, or limb sparing surgery, is a surgical procedure where the cancerous bone is removed and replaced with, in this case, a telescopic metal implant. It took 12 hours to remove the tumour and install the new state-of-the-art implant. In the end, the tumour in his leg bone, as well as half of his femur, were removed. Ewing’s sarcoma can spread quickly and has a tendency to come back, so patients require treatment to the whole body as well as to the site of the initial tumour. Justin therefore had to receive an intensive course of chemotherapy that made him quite ill. Even though his treatment was tough Justin kept his sense of humour and positive attitude intact. He truly is an inspiration to other CHEO patients. Madison Primeau – 8 years old Madison is usually a very active and happy girl who loves hockey and being with her family. She has an infectious laugh and a knack for making instant friends. But when this normally healthy girl’s legs gave out while skating, she developed a sore neck and started to constantly feel nauseated, her parents sought medical help. After many tests, the specialists came back with a diagnosis: medulloblastoma which is the most common malignant brain tumour in children. Last July, Madison underwent a 15 ½ hour surgery to remove the cancerous tumour that had lodged itself in her brainstem. Maddie’s treatments also involved radiation and chemotherapy which she bravely endured. She has completed her treatment and is receiving care for residual issues like her feeding tube and chemotherapy side effects, but she is back at school and on the ice, playing for the local Novice team back home. Go Madison! Michael Meehan – 7 years old CHEO is a very special place to the Meehan family. Michael was born with Down Syndrome and Agenesis of the Corpus Callosum and because of these early challenges CHEO has been a part of Michael’s life right from the beginning. Like many families they didn’t realize how lucky they were to have access to a world class organization like CHEO until they really needed it. When Michael was diagnosed with Acute Lymphoblastic Leukemia (ALL) in January they really learned just how special CHEO is. This latest chapter of Michael’s CHEO story started on the ski slopes last winter. It was after his second downhill ski lesson that Michael started to complain about some pain in his side. When the pain continued a late night visit to CHEO was in order. It was a total shock to the family when tests revealed that Michael had cancer. He was admitted and needed to begin chemotherapy immediately if he was going to survive. Michael, always smiling and ready with a hug, never complained. Michael fights this fight every day but he doesn’t do it alone. The knowledgeable, helpful and caring staff at CHEO fight with him and for that the Meehans are eternally grateful. To read the kids’ full stories please visit www.cncycle.ca. The McDonald’s Dream Team is hoping you will join them on Sunday, May 4 to help them raise money for oncology care at CHEO. With your support we can all make a difference for kids like Justin, Madison and Michael. For more information about the event please visit our website. CHEO’s SuperHEROES (cont’d) On June 7 and 8 the Ottawa community will be privy to many of CHEO’s Superheroes – the doctors and nurses who go the extra mile each and every day to not only help patients medically, but emotionally as well, and the children who bravely fight their own battles. This special weekend will highlight exceptional stories but will also give light to the hundreds of community members that come forward all year long to say that CHEO matters. The Telethon weekend is a celebration of courage and commitment and a testament to the generous donors that make all the lifesaving work at CHEO possible. Please tune into the CHEO Telethon on CTV. By supporting CHEO you too can do a noble deed and “Be a SuperHERO for Kids.” Together we can make a difference in the life of a child. Logo design by Taylor Creighton of Sir Robert Borden High School. 3 Paying it Forward: a Family’s Gift of Appreciation Ann and Dave Trick pose in front of the electronic donor wall at the CHEO Foundation’s donor appreciation night. Gratitude can come in many forms: a smile, a thank you for a job well-done, or a note of appreciation. For CHEO’s Neonatal Intensive Care Unit (NICU) it came as a very generous $100,000 gift from the Dave and Ann Trick Family Foundation. 4 Many of the Trick’s nine grandchildren have used the services at CHEO for everything from broken bones to diagnostics and treatment for various health issues over the years. They are grateful that they are all healthy and thriving children and teenagers. But most recently, their youngest granddaughter, Emily was rushed to CHEO immediately after her birth. It was soon discovered she had suffered a stroke in-utero. During her two week stay at CHEO, the NICU team cared for Emily and thanks to their intervention she is now an active and outgoing two year old who charms everyone she meets. One year after Emily’s birth the Trick Family decided to make a donation to CHEO toward equipment for the NICU. Their support allowed the unit to acquire a video-laryngoscope to treat CHEO’s tiniest and most fragile babies. This piece of equipment provides many advantages for patient safety. For newborns and pre-mature infants visualization of the air-way for intubation proves to be very difficult and can sometimes result in cardiovascular resuscitation and the need for cardiac compressions. The video-laryngoscope gives physicians and respiratory therapists clear visualization of the air-way and results in a marked decrease in trauma to the pharynx and trachea during difficult intubations. Other benefits of this piece of equipment are training and skill enhancement. As a teaching hospital associated with the University of Ottawa, CHEO trains medical residents and respiratory therapists. Instead of honing their skills on patients, the inexperienced or novice health care provider can now simulate and practice on a mannequin. They receive training with on-screen visual confirmation and gain experience faster, resulting in improved skill levels and safer intubations in real-life and emergency situations. This acquisition of this equipment would not have been possible without the incredible support received from the Dave and Ann Trick Family Foundation. During a recent visit to CHEO the Trick Family met with the NICU’s medical team who gave a demonstration of the videolaryngoscope. Mr. and Mrs. Trick also brought two surprises with them that day – a healthy and vibrant Emily and another donation of $100,000 towards the NICU for equipment! CHEO is extremely grateful to the Trick family for their continued generosity and kindness. This donation provides CHEO with the most advanced medical equipment and the knowledge that children like Emily receive the best care possible. This is what the cycle of generosity is all about. © Photo courtesy of Randy Harquail gratitude Introducing Project Stitch: CHEO’s new plan to improve surgical services to the community Over the past few years, there has been a significant increase in the demand for pediatric surgery and diagnostic procedures, such as endoscopies, at CHEO. This means that many parents in our community know all too well the stress of having to wait for their child’s elective surgical procedure or diagnostic testing. Such delays can impact a child’s medical outcome, and his or her ability to grow, develop and learn. CHEO is therefore preparing to move and reorganize its day care surgery and recovery units, build two new procedure rooms dedicated to inflammatory bowel disease (IBD) procedures and minor surgeries, expand the number of recovery beds it has available, and purchase state-of-the-art equipment, all to better serve the children and youth in our community. This ‘smart health’ undertaking is a $13 million project. The provincial government will provide $8 million towards the renovation, so the CHEO Foundation must raise an additional $5 million to make this project come to fruition. At the hospital, we’ve begun to fondly refer to it as Project Stitch. It will allow CHEO surgeons to perform an additional 2,200 procedures and surgeries per year, and will reduce wait times by as much as three months. In fact, Project Stitch will increase CHEO’s capacity to perform surgeries by 29 percent. This means more kids will feel much better faster! The day care surgery renovation will also enhance the patient experience by providing patients with more privacy as they prepare for, and recover from, day surgery. And funds raised will also help purchase new state-of-the-art equipment such as an MRI. The better equipped a hospital is, the higher level of care it can provide its patients. We currently have raised over $1 million of the $5 million needed for us to proceed with the renovations. We hope to have raised $2.5 million by this coming fall, when construction is set to start. In fact, it will be our donors who will help mark the occasion by helping to knock down a wall to begin the renovations. The sooner children in the community get the surgical procedure they need, the sooner they’ll feel better and get back to the business of being kids: playful and carefree. For more information on Project Stitch, please visit: http://www.cheofoundation.com/project-stitch. 5 Children’s Miracle Network The Children’s Miracle Network (CMN) – often recognized by its hot air balloon logo– is an organization that raises funds for, and helps increase the awareness of, some 170 pediatric hospitals throughout North America. The CHEO Foundation is a proud member of the Network and we are very happy that every donation made to the Network from the people in our community goes directly to CHEO to support our children and youth who deserve the best care possible. From the hospital Small changes can have big impact hooks meant for medical teams and equipment. One of the nurses took charge and arranged for hangers – and the allimportant cleaning of hangers! A simple change. We are very thankful for the local businesses that support the Children’s Miracle Network; they are respected leaders in their field, but in our eyes, they are also superheroes. After all, what is a superhero if not someone who selflessly puts their own needs aside to come to the assistance of someone else – oftentimes a stranger -who needs a little extra attention and care…just like CHEO patients do. The Ottawa Marriott is one such organization. They have a strong moral code, undying motivation and a keen sense of responsibility to help ensure that the littlest superheroes at CHEO have the best chance to live long and powerful lives. Below is a letter of thanks written by a CHEO mother and Ottawa Marriott employee. Her daughter Lily is a CHEO patient who needs to fight every day to remain healthy and strong. By any standards, this young girl is exceptional in power, ability and strength. My daughter’s name is Lily and she is four and half years old. She is busy planning her upcoming birthday party and wants to invite Mickey Mouse, The Wiggles, Dora… and Spiderman! She loves everything about parties: dancing, singing, opening presents and blowing out the candles (hers or yours – it doesn’t matter). She just won a silver medal at a Taekwon-Do tournament and started kindergarten, where she is learning to read, count and spell her name. She is a pretty busy kid and keeps us on our toes! 6 As much fun as she is having now, she had a bit of a rough go at the beginning. You see, she was born at 25 weeks and two days and weighed in at one pound three ounces. It was pretty scary for us and a bit of a surprise too. But she has been a fighter from the beginning! In the first 6 ½ months of her life, she went through a LOT! Heart surgery, stomach surgery, laser eye surgeries, not to mention a ridiculous number of needles, medications, poking, prodding, tubes up her nose and down her throat and into her stomach and lungs, as well as a variety of breathing assistance devices. Not exactly what I was expecting. But through it all, we were well taken care of at CHEO. The angels (nurses) in the NICU took the best care of our baby throughout her extended stay with them. They also did everything they could to help my husband and I learn to take care of our daughter and her special needs. We felt like our concerns were heard. Now, we go back to the hospital every few months for follow-ups and we always swing by the NICU for a visit. I want to thank everyone who gives to the Children’s Miracle Network. It is because of your donations that our daughter - and thousands of other kids and their parents – can receive the best care in the world! Margaret Dennis, Corporate Sales Manager, Ottawa Marriott - and Lily’s mom. The Oncology Unit (4 North) team participates in their daily huddle. CHEO recently adopted a new practice called “CHEOworks” which is all about creating a workplace culture where everyone is continuously improving the way we work. We are enabling staff to come up with sustainable solutions to everyday issues that stand in our way – and to ultimately enhance the patient experience. We have launched a variety of tools and initiatives as part of CHEOworks, one of which is our “daily huddles.” These huddles take place at our huddle boards and happen every day for 15 minutes to ensure all staff are in the loop about what is going on and can identify any issues. One important component of the huddles is reviewing quality improvement tickets – something on the unit that needs fixing. These tickets can be submitted by anyone (including parents and patients). They are reviewed in the huddles and a staff member volunteers to find a solution. For example, a parent posted a ticket about there being no hangers in the closets, forcing families to use wall Another example relates to our paging system. Previously, clinicians would often page someone using the unit phone and then walk away to do their work. The unit clerk would be left to answer the return page moments later, but be unaware of who had placed the page. A simple call out sheet was created in which the person placing the page now writes down the information – and the return calls are easily redirected. This minimizes delays in service and makes us more efficient in providing care to patients. While these may only be small changes, combined they can have a big impact on the way we deliver patient care. We’ve been so pleased by the success of the fourth floor pilot project that we are moving CHEOworks into the Emergency department, pediatric intensive care unit, Surgical and Rehabilitation Unit (5 East) and Corporate Patient Services. Planning for this phase of the project will begin in the summer and implementation will start in the fall. CHEOworks is based on “Lean” principles – a best practice originally used in the manufacturing industry but more recently adopted by leading health care organizations around the world to help drive continuous improvement. It will take us several years to roll out CHEOworks across the hospital – both in clinical and administrative groups – but we’re confident that by steadily implementing it phase-byphase, we will ultimately be able to provide our patients with the exceptional patient experience they deserve. A presentation of thanks Every year the CHEO Foundation honours exceptional community members, staff, patients and their families for their outstanding dedication to CHEO. There are many people who strive to make a difference in the lives of CHEO’s children and youth and for that they are inducted into the Order of the Good Bear. On January 23 the following individual and corporations received a certificate of thanks: David Ellis, Daisy Tang, Betty Rich, Tuan Nguyen, Jim and Nora Graham, Alyssa Closs, Taylor Closs (posthumously), Ottawa Citizen, Bertillia Christian, and Dale Dalgleish. For being true CHEO champions the CHEO Foundation staff are extremely thankful. 7 Forever CHEO: Legacy gift to CHEO generates $4.1 million As CHEO gets ready to celebrate its 40th anniversary this year, it is natural to reflect back to the early days of the hospital. It was a dream that was built on sheer will and determination by a community that was committed to providing the best health care for its children and youth. During the late 1960’s and early 70’s, physicians, elected officials, parents and the community at large joined forces to establish a special and distinct hospital to serve the children and youth of eastern Ontario and western Quebec. This group raised $4 million from the community which was a formidable sum for the times. In 1980, when the Children’s Hospital of Eastern Ontario (CHEO) was only just 11 years old, Weldon Cochrane, an Ottawa chartered accountant and partner with the accounting firm of Coopers and Lybrand (now PriceWaterhouseCoopers) was also the Treasurer on the CHEO Foundation Board. Mr. Cochrane had an appreciation for the importance of leaving a legacy and understood how to make an impact. With that in mind, he made a gift in his Will to CHEO leaving the residual of his estate with instructions for it to be endowed; meaning that the capital would be preserved in perpetuity and the annual interest would be used to fund the important work at CHEO. He was predeceased by his wife, Adrienne Cochrane and his only child, Delma Grace Cochrane. When Mr. Cochrane died in 1985 the CHEO Foundation received $540,000 from his estate. The Foundation established the Weldon Cochrane Endowment Fund with his gift as directed in his Will. Much has happened and changed at CHEO in the nearly 30 years since Mr. Cochrane’s death, and in that time his legacy gift has generated $4.1 million in interest which has benefited generations of patients and 8 Many thanks to all those who have volunteered, attended, donated, or participated in any of our events. Your devotion to our children’s health is greatly appreciated. We look forward to seeing you at our upcoming events. Special thanks to Smiling Cat Inc. (www.smilingcatinc.com), whose support of CHEO Foundation projects throughout the year helps make this beautiful newsletter possible. families at CHEO. With those funds CHEO has been able to purchase state of the art equipment, fund lifesaving research while continuing to provide the best in pediatric care for the children and youth of our community. His legacy lives on at CHEO every day through the children and families that benefit from his generous and forward thinking. As CHEO marks this major milestone, we look back and honor those in our community who made our local children’s hospital a reality and donors like Mr. Cochrane who made children a priority in their lives. Donors like him have helped to ensure that CHEO will be here forever. Why not honour what is most important to you during your lifetime by considering a gift in Will to CHEO. Our children, youth and families deserve to always have excellent health care, to benefit from lifesaving research and be provided with the support programs to live happy and healthy lives now and forever. If you are interested in finding out about how you can leave a CHEO legacy, please contact Megan Doyle Ray at megandoyle@cheofoundation.com or (613) 738-3694. What is Forever CHEO? Forever CHEO is a way to ensure that CHEO will always be here to provide excellent care, life-saving research and invaluable support to children and their families every day by making a gift from your estate. When you leave a gift in your Will to CHEO you have the option of designating it to address immediate needs within the Hospital, the Research Institute or the Forever CHEO Endowment Fund. This fund will preserve the full amount of your gift and disperse the interest to CHEO annually. Since the fund will live on in perpetuity, so will your gift to future generations of children at CHEO. This is a way to leave a permanent and meaningful mark on your community. Teddy Bear Times is a semi-annual newsletter for donors, supporters and friends, published by the Children’s Hospital of Eastern Ontario Foundation. If you have any questions or comments please contact the CHEO Foundation or visit www.cheofoundation.com. Publications Mail Agreement No. 40063574. Return Undeliverable Canadian Addresses to: CHEO Foundation 415 Smyth Road Ottawa, ON K1H 8M8 (613) 737-2780