Sociology 313 Course Reader Part 2 COLLECTIVE DELUSION, RUMORS, GOSSIP, URBAN LEGENDS, & PROPAGANDA Collective Delusion used to be called "mass hysteria" but after extensive study, it became clear that what we were seeing was neither hysterical nor did it occur in a mass. The accepted term to describe the widespread belief of something that clearly is not true... is collective delusion. Elvis Lives? Today’s question was “15% of Americans seriously believe what?” Some of the answers: They will be abducted by aliens. They have been abducted by aliens. The moon landings were faked. But the correct answer was 15% of Americans seriously believe Elvis lives. When "War of the Worlds" was broadcast on the radio, the public response was collective delusion not panic or mass hysteria RUMOR: Unverifiable information that is passed informally from anonymous sources. A rumor can be about a person, place, or thing. The content can be true or false, good or bad. Rumor is both a product & a process that develops in a social context Tamotsu Shibutani says rumor is a substitute for hard news, not necessarily true or false. Humans have a strong need for information and will always seek it out. When there is little anxiety and some information available, people tend to think more critically about the credibility of the information. But, when faced with ambiguity and normal channels are not functioning — there is high anxiety, we see a proliferation of extemporaneous rumoring. In these situations, people are much more willing to believe any information they hear… Low anxiety, some news available: CRITICAL DELIBERATION High anxiety, little news available: EXTEMPORANEOUS Shibutani also argues that people play different roles in the spreading of rumor. Shibutani's Participants: 1) 2) 3) 4) 5) 6) Messenger (spreads the rumor) Interpreter (gives meaning to the rumor) Doubter/Doubtful (is the skeptic; cautions) Protagonist (is gung-ho!) Auditor (stays in the background; not invested) Decision-maker (advocates a course of action) Allport & Postman say rumor is always inaccurate, exaggerated and dangerously simplified. Rumor is passed through Serial Transmission (like the telephone game): Leveling: Simplification; details dropped out 2) Sharpening: Salience of what is dropped & what stays 3) Assimilation: Details contribute to central theme 1) Basic Law of Rumor: Rumor relieves tension of uncertainty associated with a lack of information. Rumoring is more intense when the need to know is greater and less information is available. Smelser: Of the 6 preconditions, Generalized Belief and Mobilization for Action are most often associated with rumor Turner & Killian: New norms develop through rumoring and it can be “Mild or Wild.” Rumoring also involves mutual role-taking (empathy). Also important are: Selective Definition: This refers to what messages are accepted or rejected. The process occurs through: Keynoting: leader sets boundaries 2) Symbolization: Clear, simple, emotional symbols 3) Coordination: Moves to action or inaction 1) TYPES OF RUMORS Product Rumors Atrocity Rumors Disaster Rumors Urban Legend: A rumor that sounds quite true with a message or moral Propaganda: Rumors intended to change attitudes and/or behavior Gossip: Rumors about people One of the most widely known product rumors in the US began in 1980 with a rumor (urban legend) that the company Proctor & Gamble was giving money to the Church of Satan. It was argued that the company logo was a satanic symbol. The 'proof' comes from a Bible passage (Revelation 12:1), which states: "And there appeared a great wonder in heaven; a woman clothed with the sun, and the moon under her feet, and upon her head a crown of twelve stars." Since P&G's logo consists of a man's face on a moon surrounded by thirteen stars, some have claimed that the logo is a mockery of the heavenly symbol alluded to in the aforementioned verse, and hence the logo is Satanic. Where the beard meets the surrounding circle, a mirror image of 666 can be seen when viewed from inside the logo, and this has been interpreted as the reflected number of the beast, again linked to Satanism. Also, there are two horns like a lamb that are said to represent the false prophet. These interpretations have been denied by company officials for the past 27 years and even changed the logo but the stories still persist. There is no evidence linking the company to the Church of Satan or any other occult organization. The company has sued and attempted to sue a number of companies and individuals who have spread rumors of this type, in some instances because they sell competitive products and have spread such rumors for the purpose of tarnishing P&G's image to increase sales of their own brands (e.g., Amway). An example of one such rumor was that the president of P&G had appeared on a Saturday edition of the Phil Donahue show, and declared that he was a Satanist and that the company's logo was Satanic. This rumor circulated despite the facts that the company's president has never made such a statement in public; had never appeared on Phil Donahue's show; and that Donahue's show does not run on Saturdays (see Zellner for more details) Follow up: In 1997, Procter & Gamble filed the most recent in a series of lawsuits against Amway Corporation and several of its distributors for allegedly spreading rumors to the effect that P&G, maker of familiar household products such as Mr. Clean and Tide laundry detergent, is affiliated with the Church of Satan. CINCINNATI, March 19, 2007 – The Procter & Gamble Company (NYSE: PG) today announced that it won a jury trial on March 16 in Federal District Court in Salt Lake City, Utah, against four Amway distributors for spreading false rumors about the company to advance their own business. P&G was awarded $19.25 million. (source: Snopes, P&G Website) Did you ever play The Telephone Game when you were a child? The next time you are in a gathering of friends, see if you can get the game started and note the results. It is a great illustration of how rumors travel and how they change! GOSSIP Whether or not this is fact doesn't matter. It's that the story is about a person that makes it gossip. Example: Paul McCartney’s tragic death in 1969) Functions of Gossip: 1) Integration of Group or Community (being "in the know") 2) Affirmation of Moral Code (sanctions inappropriate behavior) 3) Competition Between Groups (racial or religious discrimination) 4) Enables Social Comparison (see, my life is healthier than that of a movie star!) (Do Not Turn In) 1. Who gossips more, men or women? 2. Why is it so much fun to gossip? (answer to #1: research shows that both men and women spend about two thirds of the time gossiping. A difference was found between what men and women gossip about. Women tend to gossip about other people’s social experiences, men gossip mainly about their own. In other words, women are networking and men are advertising.) PROPAGANDA Propaganda consists of the planned use of any form of public or mass-produced communication designed to affect the minds and emotions of a given group for a specific purpose, whether military, economic, or political. Linebarger, Paul Myron Anthony. 1954. Psychological Warfare, 1954, Combat Forces Press, Washington (p. 39) Another way to think of propaganda is that it is rumor with the goal of changing attitudes/behavior The modern political sense of the term "propaganda" dates from World War I, and was not originally pejorative. Propaganda techniques were first codified and applied in a scientific manner by journalist Walter Lippman and psychologist Edward Bernays (nephew of Sigmund Freud) early in the 20th century. During World War I, Lippman and Bernays both worked for the Committee for Public Information, which was created by U.S. President Woodrow Wilson to sway popular opinion to enter the war in support of Britain. The committee's pro-war propaganda campaign resulted in a kind of anti-German hysteria within six months. Its success impressed a number of different interests, including American business and Adolf Hitler. The potential of large- scale propaganda to control public opinion was demonstrated. Bernays coined the terms "group mind" and "engineering consent", important concepts in practical propaganda work. war political campaigns economics business Atrocity Rumors fall into this category. A particular favorite of mine is Alfie's stamp collection. Here is a WWII version: 1944 A family in Boise, Idaho had a son in the military, in a Japanese prisoner-of-war camp. They received a letter from him, in which he asked them to be sure to save the stamp, he thought his little brother Alfie would like to add it to his stamp collection. This puzzled the family because they had no son named Alfie. They soaked off the stamp. Under the stamp he had written, "They have cut out my tongue." The origin of the story goes back to the American Civil War in 1866. In those early days the maimed serviceman was a Confederate lad held in a northern prison camp. Under the stamp on the letter home to his momma was found the first grisly message: "My God! They've cut out my tongue." Atrocity rumors are never new; they are merely retooled as circumstances change. In the ramp-updays towards the Gulf War, we were told Iraqi soldiers had rampaged through a Kuwaiti hospital, grabbing premature babies up out of incubators and tossing them to the floor to meet their deaths on the cold, hard tiles. Never mind that this apocryphal hospital was never pinpointed nor the grieving families of these infants located, the story spread like wildfire, inflaming passions against the Iraqis and stiffening resolve to fight them tooth and nail if it came down to that. [Columbia Journalism Review, 1992] Tokyo Rose is something of an urban legend -- a fictional person cobbled together from scraps of real history. There's no proof that such a woman existed, although one woman was convicted of treason as Tokyo Rose. “Tokyo Rose” During World War II, American soldiers dubbed the female broadcasters on Japanese radio, "Tokyo Rose." It was a name invented by the soldiers -- U.S. government research never found evidence of a person named Tokyo Rose in radio programs anywhere in the Pacific. The voice of Tokyo Rose was said to have taunted Allied forces during the war, hurting morale. Falsely accused Iva Toguri TYPES OF PROPAGANDA Common methods for transmitting propaganda messages include news reports, government reports, historical revision, theater, books, leaflets, movies, radio, television, and posters. Print propaganda during wartime continues to play an important role in influencing beliefs. War propaganda is used to confuse and demoralize enemies and also to influence public opinions in friendly countries. Often, a nation at war uses propaganda to influence its own citizens. Pro-Iraqi poster showing a decisive leader North Korean soldier smashing the US Capitol White Propaganda: is issued from an acknowledged source... This type of propaganda is associated with overt psychological operations. Grey Propaganda: May be true of false information; does not clearly identify any source Black Propaganda: Disinformation; purports to emanate from a source other than the true one. This type of propaganda is associated with covert psychological operations. Beirut-based Reuters freelance photographer Adnan Hajj enhanced his image of smoke rising from burning buildings after an Israeli air strike on the suburbs of Beirut August 5, 2006 to make things look worse. This is a form of propaganda. (Source: AP - Mon Aug 7, 8:48 PM ET ) Example of Black Propaganda from WWII: Guard Against Venereal Diseases Lately there has been a great increase in the number of venereal diseases among our officers and men owing to prolific contacts with Filipino women of dubious character. Due to hard times and stricken conditions brought about by the Japanese occupation of the islands, Filipino women are willing to offer themselves for a small amount of foodstuffs. It is advisable in such cases to take full protective measures by use of condoms, protective medicines, etc.; better still to hold intercourse only with wives, virgins, or women of respective [sic] character. Furthermore, in view of the increase in pro-American leanings, many Filipino women are more than willing to offer themselves to American soldiers, and due to the fact that Filipinos have no knowledge of hygiene, disease carriers are rampant and due care must be taken. U.S. Army Do you believe the source of this information to be the US Army? Was it distributed to American troops? It was actually dropped on Filipinos by the Japanese. The Japanese propagandists wanted Filipinos to believe that the United States was the origin of this derogatory material, thereby reducing cooperation with the United States. Source: Psychological Warfare, page 123). The film "Atomic Cafe" is highly recommended in its portrayal of US propaganda directed toward its own citizens during the Cold War era Propaganda efforts often "backfire" as in this recent case: Bush Teleconference With Soldiers Staged by Deb Riechmann, AP/ October 14th, 2005 WASHINGTON - It was billed as a conversation with U.S. troops, but the questions President Bush asked on a teleconference call Thursday were choreographed to match his goals for the war in Iraq and Saturday's vote on a new Iraqi constitution. U.S. President George W. Bush waves to members of the 42nd Infantry Division (Mechanized) National Guard unit stationed in Tikrit, Iraq, via video teleconference hookup from the Eisenhower Executive Office Building in the White House complex October 13, 2005. REUTERS/Staff "This is an important time," Allison Barber, deputy assistant defense secretary, said, coaching the soldiers before Bush arrived. "The president is looking forward to having just a conversation with you." Barber said the president was interested in three topics: the overall security situation in Iraq, security preparations for the weekend vote and efforts to train Iraqi troops. As she spoke in Washington, a live shot of 10 soldiers from the Army's 42nd Infantry Division and one Iraqi soldier was beamed into the Eisenhower Executive Office Building from Tikrit the birthplace of former Iraqi leader Saddam Hussein. A brief rehearsal ensued. "OK, so let's just walk through this," Barber said. "Captain Kennedy, you answer the first question and you hand the mike to whom?" "Captain Smith," Kennedy said. "Captain. Smith? You take the mike and you hand it to whom?" she asked. "Captain Kennedy," the soldier replied. And so it went. "If the question comes up about partnering ? How often do we train with the Iraqi military ? who does he go to?" Barber asked. "That's going to go to Captain Pratt," one of the soldiers said. "And then if we're going to talk a little bit about the folks in Tikrit, the hometown, and how they're handling the political process, who are we going to give that to?" she asked. Before he took questions, Bush thanked the soldiers for serving and reassured them that the U.S. would not pull out of Iraq until the mission was complete. "So long as I'm the president, we're never going to back down, we're never going to give in, we'll never accept anything less than total victory," Bush said. The president told them twice that the American people were behind them. "You've got tremendous support here at home," Bush said. Less than 40 percent in an APIpsos poll taken in October said they approved of the way Bush was handling Iraq. Just over half of the public now say the Iraq war was a mistake. White House press secretary Scott McClellan said Thursday's event was coordinated with the Defense Department but that the troops were expressing their own thoughts. With satellite feeds, coordination often is needed to overcome technological challenges, such as delays, he said. "I think all they were doing was talking to the troops and letting them know what to expect," he said, adding that the president wanted to talk with troops on the ground who have firsthand knowledge about the situation. The soldiers all gave Bush an upbeat view of the situation. The president also got praise from the Iraqi soldier who was part of the chat. "Thank you very much for everything," he gushed. "I like you." Paul Rieckhoff, director of the New York-based Operation Truth, an advocacy group for U.S. veterans of Iraq and Afghanistan, denounced the event as a "carefully scripted publicity stunt." Five of the 10 U.S. troops involved were officers, he said. "If he wants the real opinions of the troops, he can't do it in a nationally televised teleconference," Rieckhoff said. "He needs to be talking to the boots on the ground and that's not a bunch of captains." Source: 2005 The Associated Press. URBAN LEGENDS URBAN LEGEND: A realistic but basically untrue story coming from an anonymous source with an ironic or supernatural twist about some alleged event Characteristics of Urban Legends: 1) Strong Story Appeal (fun to tell) 2) Seem believable 3) Teach a lesson Legends help us to deal with ambiguity (new technology, sex, embarrassment, etc) Common themes: --Automobiles --Drugs/Gangs --Expensive Recipes --Nudity --College Life Check out some of the urban legend sites on the Web! http://www.urbanlegends.com or snopes Top Web Hoaxes and Pranks Whether they take the form of a comic image of a giant cat or a desperate plea from a sick child, chain e-mail messages and Internet frauds are elements of the online landscape that we've all encountered. No topic is off limits: a medical warning, a promise of free money, or a believably (or shoddily) Photo-shopped image. But at the end of the day, they're just elaborate hoaxes or clever pranks. Here are some of my favorites. Though some of these deceptions originated years ago, the originals--and dozens of variants-continue to make the rounds. If you keep a patient vigil over your e-mail, you too may eventually spot a message urging you to FORWARD THIS TO EVERYONE YOU KNOW!!! And if you haven't had enough when you finish reading this article, take a hoax test at the Museum of Hoaxes, and then hop over to Snopes, the premier myth-dispelling site for coverage of zillions of other falsifications. The Accidental Tourist (2001) Quite possibly the most famous hoax picture ever, this gruesome idea of a joke traveled around the Web and made a grand tour of e-mail inboxes everywhere soon after the tragedy of September 11. It depicts a tourist standing on the observation deck of one of the World Trade Center towers, unknowingly posing for a picture as an American Airlines plane approaches in the background. At first glance it appears to be real, but if you examine certain details, you'll see that it's a craftily modified image. For starters, the plane that struck the WTC was a wide-body Boeing 767; the one in the picture is a smaller 757. The approach of the plane in the picture is from the north, yet the building it would have hit--the North tower--didn't have an outdoor observation deck. Furthermore, the South tower's outdoor deck didn't open until 9:30 a.m. on weekdays, more than half an hour after the first plane struck the WTC. The picture is a hoax, through and through--and not a particularly amusing one, under the circumstances. ___________________________________________________________________________ Sick Kid Needs Your Help (1989) This gem had its roots in reality. It all began in 1989, when nine-year-old cancer patient Craig Shergold thought of a way to achieve his dream of getting into the Guinness Book of World Records. Craig asked people to send greeting cards, and boy, did they. By 1991, 33 million greeting cards had been sent, far surpassing the prior record. Ironically, however, the Guinness World Records site doesn't contain any mention of Craig Sherwood or a "most greeting cards received" record, presumably because the fine folks at the site don't want to encourage anyone to try to break his mark. Fortunately, doctors succeeded in removing the tumor, and Craig is now a healthy adult, but his appeal for cards has turned into the hoax that won't die. Variations on the theme include a sick girl dying of cancer, and a little boy with leukemia whose dying wish is to start an eternal chain letter. A recent iteration tells a tragic tale of a girl who supposedly was horribly burned in a fire at WalMart, and then claims that AOL will pay all of her medical bills if only if you forward this e-mail to EVERYONE YOU KNOW!!! Okay, enough already. ___________________________________________________________________________ Bill Gates Money Giveaway (1997) No, it's true. I thought it was a scam, but it happened to the roommate of my cousin's boyfriend. It seems that Microsoft is testing some new program for tracing e-mail, and the company needs volunteers to help try the thing out. He forwarded me an e-mail that he received from Microsoft--and get this, from Bill Gates himself! Two weeks later, as a reward for participating, my pal received a check for thousands of dollars! Sure he did. Another version of this hoax claims that AOL's tracking service is offering a cash reward. Tell you what--when you get your check, send me 10 percent as a finder's fee, okay? ___________________________________________________________________________ Five-Cent E-Mail Tax (1999) "Dear Internet Subscriber," the e-mail starts. "The Government of the United States is quietly pushing through legislation that will affect your use of the Internet." It goes on to reveal that "Bill 602P" will authorize the U.S. Postal Service to assess a charge of five cents for every e-mail sent. Not a bad way to cut down on the number of dopey e-mail chain letters and lame jokes people let loose on the world. But credulous curse averters and connoisseurs of boffo laffs can relax: This e-mail alert, which popped up in 1999 and comes back for a visit every year or so, just isn't true. Still, it sounded plausible enough to fool Hillary Clinton during a 2000 debate when she was running for the Senate. ___________________________________________________________________________ Nigerian 419 E-Mail Scam (2000) "DEAR SIR," the e-mail starts. "FIRSTLY I MUST FIRST SOLICIT YOUR CONFIDENCE IN THIS TRANSACTION; LET ME START BY INTRODUCING MYSELF PROPERLY..." I'm sure you've received one of these--a confidential, urgent e-mail message promising you a reward of mucho dinero for helping this person convey money abroad. All you need do in return is entrust your name and bank account number to the government bureaucrat (or his uncle, aunt, or cousin, the ostensible "credit offficer with the union bank of Nigeria plc (uba) Benin branch") who needs your help. It's the Nigerian con, also know as an Advanced Fee Fraud or 419 scam (so called because of the section number of the Nigerian criminal code that applies to it). Ancestors of these scams appeared in the 1980s, when the media of choice were letters or faxes--and they're still wildly successful at snagging people. In fact, Oprah recently featured a victim of the Nigerian scam on her show. And if you think that smart, educated folks couldn't possibly fall for it, you'll be surprised when you read "The Perfect Mark," a New Yorker magazine article profiling a Massachusetts psychotherapist who was duped--and lost a fortune. ___________________________________________________________________________ It's Kidney Harvesting Time (1996) (actually, organ harvesting has become quite lucrative) The subject line is laden with exclamation points: "Travelers Beware!!!" If that's not enough to get your attention, the chilling story certainly will. The message warns that an organharvesting crime ring is drugging tourists in New Orleans and Las Vegas, snatching their "extra" kidneys, selling the organs to non-Hippocratic hospitals, and leaving the victims to wake up in a bathtub full of ice and find a brief note that explains the situation and conveniently identifies the phone number of the nearest emergency room. Hey, maybe they'll get lucky and the hospital will have a compatible replacement kidney on hand. But travelers, fear not!!! According to the National Kidney Foundation, this scenario has never actually occurred--though it does have the makings of a great horror flick. (actually the EU just busted an organ harvesting ring--so, maybe the story has some truth?) ___________________________________________________________________________ You've Got Virus! (1999 and on) There's isn't a Teddy Bear virus. Nor is there a sulfnbk.exe or A Virtual Card for You ("the "WORST VIRUS EVER!!!...CNN ANNOUNCED IT. PLEASE SEND THIS TO EVERYONE YOU KNOW!!!"). The jdbgmgr.exe hoax (also known as Teddy Bear because the jdbgmgr.exe file is represented by a teddy bear icon) warned recipients of the e-mail message that they were at risk of infection from a virus sent via address books or Microsoft Messenger, and that they should delete the file immediately. But in reality there was no virus--and unfortunately, jdbgmgr.exe was a necessary Java file. The sulfnbk.exe hoax nailed even advanced users with its insistence that the file--a legit one that's used for fixing long file names--was a virus. Lots of people removed it. Similarly, A Virtual Card for You claimed that McAfee had discovered a virus that, when opened, would destroy the hard drive on an infected system and would automatically send itself to everyone on the user's e-mail contacts list. Of course, it didn't do anything except scare people. So before you forward an e-mail virus warning to anyone (especially to me), look it up on Sophos or Vmyths to make sure it isn't a fraud. ___________________________________________________________________________ $250 Cookie Recipe (1996) The woman loved the cookie she had just nibbled at a Neiman Marcus cafe in Houston, so she asked her waiter for the recipe. "Two-fifty," he said, and she agreed without hesitation, instructing him to add it to her tab. But when the woman's Visa bill arrived, it read $250, instead of $2.50. Bent on revenge, she proceeded to ask you to blast the recipe to--okay, ready?--EVERYONE YOU KNOW!!! Like many hoaxes, this one predated the Internet, only to resurface in the electronic age. It appeared in a cookbook in the late 1940s as the $25 fudge cake, popped up in the 1960s as the Waldorf-Astoria red-velvet cake recipe, and re-emerged in the 1970s as the Mrs. Fields cookie recipe. ___________________________________________________________________________ Free Vacation Courtesy of Disney (1998) Dear Goofy... Forward this e-mail chain letter to everybody under the sun and, once 13,000 people have received it, Walt Disney Jr. will send five grand each to 1,300 lucky people on this list. And "the rest will recieve a free trip for two to Disney for one week during the summer of 1999." Is that Disney World, Disneyland--or Walt's house? The "Jr." after Disney, in reference to a nonexistent person, ought to have been the first clue that this was a hoax. And the misspelling of "receive" was the clincher--remember, hoaxters, "i" before "e" except after "c"). Yet people forwarded the message around the world using the time-honored email chain letter adage: I'm sending it to you... just in case it's true. ___________________________________________________________________________ Alien Autopsy at Roswell, New Mexico (1995) Roswell, New Mexico: ground zero of UFO controversy. It's also where the movie of the Roswell alien autopsy was filmed 60 years ago. The story goes that a UFO crashed at this site, and the U.S. government performed a hush-hush autopsy on the dead alien. In the mid1990s, unnamed individuals "discovered" the secret film and posted it for the edification of a disinformed public. Looks pretty real, right? Now fast-forward to 2006 and a conspiracydeflating admission: The movie is a hoax created in 1995 by John Humphreys, the animator famous for Max Headroom, in his apartment in north London....Or was it??? Apollo Moon Landing Hoax (1969) You're aware that we never landed on the moon, right? It was all just an elaborate hoax designed to score Cold War points for the United States against the Soviet Union in a world of falling dominoes. The whole lunar landing thing? It was a video staged at movie studios and top-secret locations. Okay, you can stop laughing now, but some sites, such as Apollo Reality and Moon Landing, still insist that the Eagle never landed. Of course, enemies of Flat Earthism will point to the Rocket and Space Technology site, which does an in-depth job of debunking the hoax. But true disbelievers should check out this terrific video spoof, complete with outtakes showing lights and cameras. ___________________________________________________________________________ Lights-Out Gang Member Initiation (1998) People have a tendency to believe e-mail messages that come from authority figures. In 1998, a message purportedly from a police officer working with the DARE program circulated around the Internet. It warned recipients not to flash their lights to inform oncoming cars that their headlamps were off. According to the message, a recently devised gang initiation ritual involved having new gang members drive at night with their headlights turned off until an oncoming car flashed its lights at them; then, in order to become initiated, they were to shoot everyone in that car. It's just another urban myth--and about as silly as the one claiming that gangs mark off their territory by hanging sneakers from power lines. FADS, FASHIONS & CRAZES Fad: A temporary form of conduct followed by a large number of people rather enthusiastically. The study of fads has a long history in Sociology: Georg Simmel (1904) Fads are more common in societies that: are open (e.g., democratic) have discretionary income are economically well-off value individualism & free speech Fads are classified as: Useful Product Novelty Product Activity Characters/Heroes Words/Phrases Fads have a cyclical lifespan; most are rediscovered. For example, indigenous people of South America have been Bungee-Jumping for years! 1) USEFUL PRODUCTS 1958 FCC licensed about 100,000 CB Radios (Citizen's Band) 1973: 2 million CB Licenses issued 1976: 11 million CB Licenses issued 1978-1980 CB lost popularity Other Useful Product Fads?? computer cell phone 2) NOVELTY PRODUCTS * The Cabbage Patch Doll 1977 Appalachian Artworks, Cleveland, Georgia 1983 Coleco Toys signed a contract but sales were slow ***MEDIA BLITZ*** 200,000 dolls/week from Hong Kong 1983: $80 million 1984: $550 million 1985: $600 million 1986: $250 million (lost $111 million) 1987: $125 million (lost $105 million) 1988: Coleco declared bankruptcy The Slinky Richard James, marine engineer, Philadelphia 1946 Betty James markets the toy still Silly Putty James Wright, General Electric engineer for military 1949 Toy store owner buys supply @ $147 and packages in plastic Easter eggs---made $6 mil/yr 3) ACTIVITY FADS 1957 Australian visits San Gabriel, California Wham-O produces 20 million hoops for $1.98 (retail) The hoop is not a new invention—Greek and Roman kids wheeled these around Fads just keep coming around! Many are reinvented or develop from another fad Roller Skates--inline—scooter—skateboard—scooter— Skateboard - wheels + boot bindings + snow = Snowboard The Frisbee 1870 Frisbie Pie Company 1957 Walter Morrison sells Wham-O "Flyin-Saucer" 1959 Wham-O copyrights the Frisbee name Streaking! In the 1970s over 123 college campuses experienced this mooning Bungee jumping telephone booth Hacky-Sack eating goldfish dance marathons A MODEL TO EXPLAIN FADS Penrose (1952) said fads go through a 4-stage life cycle in the shape of a normal bell curve 1 2 Latent Breakout 3 Peak 4 Decline Why do we do these things?? --Simmel said it is to BELONG and to BE DIFFERENT!! It's a paradox get it? (pair of Docs) --Blumer says we are facing some uncertainty or strain --Klapp says it is a pathological loss of self-identity --Smelser says it is a kind of hysterical craze caused by stress How is fashion different from fad? FASHION: a currently valued style of behavior, thinking, or appearance It lasts longer than fads It is less intense More people get involved Simmel says fashion "trickles down" from the upper class What are some examples of fashion that did not “trickle down” from the upper class as Simmel suggests? In 1899, Thorstein Veblen coined the term Conspicuous Consumption to describe the “purchasing and displaying of goods, especially clothing, as a means of symbolizing wealth and status” Here is aPatek Philippe Platinum World Time watch for $4 million "Planned Obsolescence" is an interesting phenomenon associated with the creation of products. It reflects the conscious decision on the part of an agency to produce a consumer product that will become obsolete and/or non-functional in a defined time frame. Planned obsolescence has great benefits for a producer in that it means a consumer will buy their product repeatedly, as their old one is no longer functional or desirable. It exists in many different products from vehicles to lightbulbs, from buildings to software. There is, however, the potential backlash of consumers that become aware of such obsolescence; such consumers can shed their loyalty and buy from a company that caters to their desire for a more durable product. Planned obsolescence was first developed in the 1920s and 1930s when mass production had opened every minute aspect of the production process to exacting analysis. Estimates of planned obsolescence can influence a company's decisions about product engineering; there is little business reason to make a product that lasts longer than anyone is expected to use it. Therefore the company can use the least expensive components that satisfy product lifetime projections. Such decisions are part of a broader discipline known as value engineering. (Wikipedia) In terms of collective behavior, our interest in Planned obsolescence is most closely related to fashion and the fashion industry. Narrow ties, wide ties, single-breasted suits, doublebreasted suits, short skirts, long skirts, high heels, flats, etc., etc., The fashion industry counts on us purchasing new wardrobes to be "in fashion. " CRAZE Intense & spontaneous mass action to achieve some goal or express a belief fewer participants than fad or fashion more frenzied and intense than fad or fashion shorter lived than either fad or fashion Examples of Crazes: Tulip Mania (1634) Gold Rush Fitness Pyramid Schemes Land Boom Stock Market Pyramid Scheme An often illegal business plan based on the understanding of craze behaviors The modern pyramid scheme has undergone slight tweaks in order to stay just with the bounds of the law, and still keep the fun scam times going. When you strip away all the pretty foil and chocolate, though, a naked Ponzi sits in the center. It all stems from the basic idea of pay me $5 and I'll tell you how you can sign up five people to pay you $5 each. Instant riches! But, U.S. law likes to see some sort of tangible product involved. So then we get a multilevel-marketing company supposedly built around diet pills, travel arrangements, energy resale, or lollipops, you know, "suckers." It doesn't really matter. Your recruiter talks to you about salesmanship, relationship building, building up your team, and of course, all the fabulous amounts of easy money you can generate But somewhere along the line you're going to have to pay some fee. Often there's an upfront "investment cost." Or maybe there's some fee that disproportionately large in comparison to the service or good it's supposed to be covering, like could be $39.95 for them to put up and maintain a webpage for you, or $49.95 per month for some nebulous "support" the company provides. And right there, you've found what the company is really about. That's the juice that flows upwards through the ranks, the residual income that feeds your recruiter, and his recruiter, and your recruiter's recruiter recruiter, and so forth. This fee can come in all different colors and names and variations, but at the end of the day, it's all just the same old scam.