UEAPME Position Paper on the Communication from the Commission on "An Internal Market Strategy for Services" COM(2000)888 of 29/12/2000 Introduction. This communication is intended to initiate a process of adapting the Internal Market to the fundamental changes in the way in which services are offered and taken up. UEAPME fully supports the idea expressed in the Communication "that the Internal Market must come to be seen as the natural domestic market for all service providers, especially SMEs, and for their customers." UEAPME also welcomes and supports the European Commission's initiative "to undertake an all-embracing and systematic analysis of the persistent barriers to free movement of services and their spill-over effects across economic sectors." However, UEAPME is of the opinion that the Commission in its strategy should take SMEs more into account. SMEs must be put in a position from which they can compete on a level playing field with big industry within a global economy. Policymakers at European level have to take into account the specific characteristics and needs of SMEs, as SMEs suffer from the disadvantage of having limited human and financial resources and of being more locally bound. The Commission states "the tendency to think and act at a national level first and consider the Union's wider market as an afterthought must be redressed." Although the local and regional markets constitute and remain the most important markets for the majority of SMEs, UEAPME recognises that it is very important and essential to open the EU market for all SMEs in the services sector. The Commission aims to set up a comprehensive Internal Market Strategy for the removal of barriers to services. Thus, the objective of the Communication is restricted to draw up a strategy. The Communication also gives only a vague overall picture of the strategy and does not indicate the concrete issues or particular problem areas. Furthermore, the Commission states that it is imperative to remove any unjustifiable barrier, without giving any definition of what "unjustifiable" means. Therefore, it is very difficult for the stakeholders to give fundamental remarks on the Commission's Communication. 2 Specific remarks. - Concerning international trade in services, the Communication seems to suggest that the barriers are mainly due to regulatory rules, as they are, in fact, more administrative. - The views expressed in the Communication on the new economy seem to be out-ofdate, considering the problems that many of these enterprises have nowadays. UEAPME recalls that the Lisbon Summit highlighted also the fact that sustainable economic growth with more and better jobs should be assured. Therefore, it is important not only to improve the free movement of 'new' services, in which SMEs are very active and successful, but also to guarantee a stable structure for services in the so-called 'old' economy. In the Communication, no attention is given to the services of the 'old' economy, which are mainly furnished by SMEs, depend on the local market and which provide considerable employment. Furthermore, no reference is made to labour-intensive services, which face specific challenges. Also the socalled new employment fields, have to be taken more into account. Everyday services (home-help, child care, …), services improving the quality of life (housing improvements, security, local public transport, local shops,…), cultural and leisure services (tourism, audio-visual sector, sports, cultural heritage,…) and environmental services (waste management, water management, energy saving,…) are indeed expected to be main jobcreators in the years to come. - The Communication especially highlights the benefits of the achievement of the Internal market for services of the 'new' economy. UEAPME urges the Commission to investigate and to take into account also the impact of the proposed measures to the other sectors. - In its new strategy, the Commission recommends that, "successful companies with winning formulas which satisfy consumers and achieve high levels of productivity, should be free to try to use their business approach (or business model) across the European Union." In the view of UEAPME SMEs, in particular micro enterprises and craft enterprises, play the biggest part in the European economy even though they are, as individual firms, economically not that strong. It is imperative to find measures to ensure a balanced existence between SMEs and larger enterprises. So, every enterprise, small or large, should be able to benefit from the Internal Market of services, be it as a provider or as a customer. - UEAPME welcomes the Commission's concern in the Strategy to take care that effective systems to deal with cross-border complaints, dispute resolution, redress and enforcement, are in place. However, these systems should not impose more or new red tape on SMEs. 3 Timing. The timing proposed in the Communication seems rather unrealistic. UEAPME also has its doubts as to the way the Commission will take into account the results of this consultation of all interested parties, given that "Stage 1 - Actions for 2001" have already started. The text of the Communication seems also to suggest that some decisions have already been taken before the analysis, which must still be subject to a consultation. Indeed, Action 1 of Stage 1, foreseen for 2001, announces the launch of new initiatives to remove Internal Market barriers, e.g. on commercial communications (sales promotions). Without awaiting the results of the analysis, the Commission has taken for granted that barriers exists in these fields which have to be removed. In the opinion of UEAPME it is indispensable to undertake first an analysis (including the possible impact on SMEs) prior to proposing the harmonisation or removal of existing regulations. Consultation. In the Annex concerning the "Two stage approach", action 4, the Commission states that the results of the survey will be presented to a forum of high level experts from the Member States and interested parties to discuss and solve, where possible, identified problems. This is insufficient. The representative SME-organisations have to be informed and consulted during the two stages at national and European level on all the propositions. Brussels, May 2001