NATIONAL UNIVERSITY OF SINGAPORE
School of Business
Department of Management & Organization
BH1001 Management and Organization
Lecturer and Coordinator:
Dr. Daniel J. McAllister (BIZ2 #03-13; ph: 6874-1009; bizdjm@nus.edu.sg)
Tutors:
To be announced.
Session:
Semester 1, 2003/2004
Course Overview
The focus of this course is on developing your understanding of modern organizations and the tools you will
need to contribute effectively in them. Much of your success as leaders, managers, and professionals will
depend on how well you work with and get things done through others. The organizations best prepared to
succeed in the competitive global marketplace are those that engender full participation and promote
teamwork through enabling leadership. This course will provide you with a framework for understanding
what it takes to make this happen, and it will challenge you to see the roles that you can play in the process.
Given the lecture-tutorial format of this class, we have the opportunity to incorporate case studies and
experiential exercises into this class. Come to class prepared to think, to test out ideas, and to discover
more about your own capabilities as managers and leaders.
Required Textbooks:
McShane, Steven L. & Von Glinow, Maryanne (2003) Organizational Behavior: Emerging Realities for
the Workplace Revolution (2nd edition). New York, NY: McGraw-Hill Irwin.
Byham, William C. (1998) Zapp! The Lightning of Empowerment. New York, NY: Random House, Inc.
Additional required readings for this class are made available online through the NUS Digital Library (D) and
the course web site (IVLE). Please consult the detailed course outline below for a listing of these materials,
and make sure that you have no difficulty in viewing, downloading, or printing them.
Assessment:
Team Project—Cross-Cultural Zapp!
20%
Teamwork Analysis/Reflection Essay
10%
Class Contribution
10%
Subject Pool Participation (or Individual Learning Report)
10%
Final Examination
50%
BH1001 MANAGEMENT & ORGANISAITON… PAGE 2
Summary Course Outline
Foundations for Managerial Effectiveness
15 Aug
Beginnings: Managing and Leading People in Organizations
Tutorial Exercise: Stretch experience!
22 Aug
Leading and Following: Pathways to Participation
Tutorial Exercise: What the “Best Companies’ do
29 Aug
Social Perception and Teams
Tutorial Exercise: Young Chickens in Space!
Bringing Out the Best in People
5 Sept
The Dynamics of Social Influence
Tutorial Discussion: “Twelve Angry Men”
12 Sept
Understanding Individual Differences and Job Attitudes
Tutorial Debate: “Happy people are productive people!”
19 Sept
Engaging Individuals: Motivation Theories and Applications
Tutorial Debate: “Performance appraisal is a more important motivation tool than pay!”
26 Sept
Engagement in Teams: Team Development, Trust, and Creativity
Tutorial Case Discussion: The Forgotten Group Member
3 Oct
Enabling Work Environments I: Structural Imperatives
Tutorial Discussion: Effective Organizational Design
10 Oct
Enabling Work Environments II: Organizational Culture and Values
Tutorial Team Presentations: Cross-Cultural Zapp! Videos
Integrative Perspective on Organizational Challenges
17 Oct
Managing Crises, Stress, and Change
Tutorial Discussion: Practical Radicals at Work
31 Oct
Decision Making and Ethics!
Tutorial In-Class Exercise: Carter Racing
11/7
In Search of Relevance: Making a Difference
Tutorial Case: Winter Oak