DRAFT MANUSCRIPT [May 15/27 2009] Self-Help Groups -A Handbook Daman Prakash GC Shrotriya IFFCO FOUNDATION NEW DELHI 1 CONTENTS Foreword … … … … … 01 Introduction … … … … … 02 Self-Help Group Movement in India … … 03 Formation of Self-Help Groups … … … 04 Financial Management of Self-Help Groups … 05 Self-Help Group Meetings … … … 06 Performance Assessment of Self-Help Groups … 07 Self-Help Groups and SHG Associations/Federations 08 Capacity Building in Self-Help Groups … … 09 Self-Help Groups as Sub-System of Cooperatives 10 IFFCO Foundation and Self-Help Groups … IFFCO FOUNDATION IFFCO HOUSE, 34 Nehru Place New Delhi 110019 May 15/27 2009 2 … … … … … … … … … … … … … … … … … … … … … … 03 05 11 19 25 33 38 41 45 51 53 IFFCO FOUNDATION FOREWORD BESIDES the cooperatives and other forms of organisations, there is yet another form of enterprise which is organised voluntarily by the members themselves to meet a variety of their needs. The Self-Help Groups [SHGs] are such organisations which are formed, nourished and managed by the members themselves. The SHGs, people’s voluntary and informal institutions, are organised as viable alternative to achieve the objectives of rural development and to get community participation in rural development programmes. These are similar to traditional group activities in all communities. It is a new form of a movement which aims at reducing the incidence of poverty through the provision of easy credit. In case of self-movement, thrift and credit are the entry points of activity. Micro-finance or provision of financial services to low-income households, have come to be accepted in policy implementation as the most efficacious intervention to alleviate poverty, enhancing agricultural production and developing local leadership. A Self-Help Group is an informal organisation of not less than 10 and not more than 20 people from the poorer section of the village society, organised, owned, operated and controlled by the members in a democratic manner, based on solidarity, reciprocity, common interest and resource pooling. Self-Help Group is a social design in which people participate by making themselves socially and economically accountable to each other. All SHGs are not necessarily linked to lead/focal bank because they do not need external credit except the support from their sponsoring organisations. SHGs have been promoted under various programmes and by various development agencies. It has been found that SHGs can serve the needs of the small farmers better than the cooperatives. It is believed that Self-Help Groups are a sub-system of cooperatives. This grouping is a method of organizing the poor people and the marginalised to come together to solve their individual problems. The SHG is recognised by the government and does not require any formal registration. The purpose of the SHG is to build the functional capacity of its members in the field of employment and income-generation activities. In view of the weak financial situation, lack of business diversification of cooperatives members often face problems in obtaining farm-related services as well as in credit supply. SHGs have been considered as an additional support mechanism to assist the farmermembers. It is in this context that the Foundation has promoted a number of Self-Help Groups in selected districts of five states. At present there are 1,739 SHGs with a total membership of 23,503, 70% of them are women. The Foundation has also enabled the groups to form their own associations/federations and get themselves registered under the Societies Registration Act-1862 to secure a legal entity due to which they can transact business with cooperative societies and with private traders. So far 30 SHG Associations have been formed which are duly registered and linked with 3 nodal/lead banks in their respective areas. The SHG Associations conduct business on behalf of their affiliate-groups on the basis of a good bargaining power. To facilitate the formation and management of Self-Help Groups and to motivate members to join the groups over 20 SHG motivators [most of them are women] were recruited, trained and inducted. They provided on-the-spot guidance to the groups and their members and facilitate the process of relationship with the link/lead banks. They are also expected to support the groups in holding their meetings and upkeep of relevant books and other documents. Since the task of organisation and management of the groups and retention of members’ interest in their groups is of complex nature, it is important and relevant that the motivators are kept informed and refreshed on the latest market situations and latest policies on SHGs. The Foundation has embarked upon an intensive education and capacity building programme for them so that their relationship with their associations remains cordial and effective. The present manual has been designed to support the promotion and organisation of SelfHelp Groups and their associations. The main objective of this training material is to enhance and refresh the knowledge of field level staff, leaders of groups so that members and groups are aware of their rights and duties and the methods and techniques of operating their organisations to meet the business and financial needs of the members – men and women, by holding short-term extension education programmes from time to time. The training material has been prepared by our two consultants, Dr Daman Prakash and Dr GC Shrotriya who have rich, varied and wide field experience of working in the field of rural institutional development. This material has been developed with a view to provide basic and working knowledge about SHGs, the role and duties of various functionaries involved, and to enhance the competence of SHGs so that they become viable instruments to improve the social and economic conditions of rural people. I feel confident that the material would be found of some interest and use. We will appreciate very much any comments and suggestions which could contribute to the effectiveness of this material. JNL Srivastava, IAS [Retd] Managing Trustee IFFCO Foundation 4 Chapter-01 INTRODUCTION Setting up of an Institution It is pertinent to take into account the forms, organisation, functions, management and characteristics of an organisation! There are various types of institutions/organisations e.g., some as big as Indian Farmers Fertiliser Cooperative Limited [IFFCO], world’s largest chemical fertiliser producing and distributing business house with nearly 60 million individual farmers belonging to over 45,000 member-cooperatives in its fold, and others like national or state federations, consortium, forum, trusts, groups, societies, cooperative societies [PACS], Self-Help Groups, SHG Associations, Horticulture Associations, Farmers’ Groups or Clubs. A farmer is also an institution by himself. The institutions are born out of necessity to serve some cause – economic, social, cultural, political or military. There are people [stakeholders] and organisations behind creating institutions and they have some objectives. People create their own institution. An institution should have some recognition. It can be an informal group or an institutional group. There are institutions which need to be registered with some official agency to attain a legal entity so that they are able to undertake business operations with others. Building of an institution is an important and complex task. There has to be an overall Institutional framework; Organisational structure; Design; Statement of objectives, Methods of management, Implementation; Monitoring or Evaluation. Institutions, to serve the needs of their members, need to be democratic in which decisions could be made democratically and ways of implementation be developed by themselves. In some cases there are institutions which are created only for a specific purpose and for a limited duration either by the members themselves or under the direction or guidance of an organisation which may be governmental or non-governmental. To be effective and purposeful an institutions must state its main aim, objectives and possible activities through which the objectives are intended to be achieved. Institutions which are created under controlled or directed conditions generally work to achieve the objectives of their sponsoring institutions. To operate the institutions there is a need for a management system. The management consists of elected leaders, nominated functionaries and appointed officials. Members who have purchased shares or remitted fee and admitted as formal members are the stakeholders. They are assigned specific tasks and they are expected to take proper decisions which are beneficial to the organisation and its stakeholders. While the members, as a general body, elect a Board of Directors, the 5 employees are supposed to implement the decisions made by the Board in accordance with the policies laid down by the General Body. The management has, therefore, to be professional for which the organisation makes arrangements for their training and career development. Management functions in an organisation are of paramount significance. The management, therefore, develops various means and methods to achieve the overall objectives. These methods include: Commands and controls, Inputs [Men, Machines, Money]; Capacity building [of leaders, employees and members]; Outputs [wealth, accomplishments]; Collaboration and cooperation; Participation of stakeholders and beneficiaries; Evaluation, Improvements and Modifications. For the enrichment of an institution, continuous appraisals, monitoring, reassessing the relevance of the institution are equally necessary. Type of Organisations There are various forms of organisations e.g., social, economic, religious, traders, farmers’ etc. Some of them are formal and some others are informal. Government or NGOs creates some while the others are organised by the people themselves without any external support to meet their own needs. [a] Cooperative Institutions: These are voluntary in character but still operate under the legal framework established by the government. The Registrar of Cooperative Societies regulates cooperatives. There are a number of external components which require the cooperative to comply with several regulations. There is a lot of paper work and several returns have to be filed in time with the Registrar. There is a regular audit, sequencing of meetings, contacts with the bank which keep the cooperative always engaged in sorting out procedural matters. There are, however, several merits in organising a cooperative and dealing with it. Such institutions are run in accordance with the universally-accepted Principles of Cooperation. Farmers can get into the membership of an agricultural cooperative by making an application with a small admission fee and by purchasing some shares of the cooperative. [b] Agricultural Cooperatives - Farmers’ Organisations: The largest number of cooperatives in the world is related to agriculture. Agricultural cooperatives, to be real and effective enterprises must ensure that they are run on sound business principles and in conformity with the Cooperative Principles and business ethics and social norms. They must ensure proper linkages for marketing and supplies and that they collaborate and cooperate with similar cooperatives and other business enterprises. They must satisfy the needs of their members by maintaining quality and quantity standards. They can raise funds for their own business as well as for their members from the central cooperative banks. Agricultural cooperatives provide a broad range of services to the members e.g., input supply, credit, marketing and farm extension. 6 Cooperatives are not social or charitable institutions. They are economic enterprises. It is the basic principle of a cooperative – more it is used by its members stronger it becomes to serve the members. AGRICULTURAL COOPERATIVES THROUGH Enlightened Members; Qualified and Trained Managers; Conducive Policy Environments BECOME -Efficient Service Cooperative Institutions -Economic Enterprises -Extension/Research/Technology Providers -Established Links in the Chain Processors RESULTING INTO: -Higher and quality production; -Higher Economic Returns to Members -Improved Competitiveness -Poverty and Hunger Alleviation -Employment Generation [c] Other Organisations: 4-H Clubs, Young Farmers’ Clubs, Reading Room Clubs, Sports Clubs, Savings groups, Workers’ groups, Women’s groups, Water Users’ Groups are some others which need not be registered but are sponsored, organised and managed by the members themselves according to the norms established by themselves. All these informal groups are organised to meet some specific objectives. [d] Self-Help Groups: There is yet another form of organisation which is organised voluntarily by the members themselves to meet a variety of their needs. The major requirement of the people at the basic level is of credit. The Self-Help Groups [SHGs] are such organisations which are formed and managed by the members themselves. Credit is one of the accelerators for any development programme and is particularly true for rural development, which aims at increasing agricultural productivity or livelihood opportunities as well as improving standard of living of rural people. For this reason, the availability of credit to the rural masses has remained to be the single and most important component of rural development. Despite vast expansion of the formal credit system encompassing spheres of social and mass banking, the dependency of the rural poor on moneylenders still continues 7 in many areas, especially for meeting their emergent needs. Under the circumstances, a non-formal agency for credit supply to the poor, in the form of SelfHelp Groups, emerged as a promising partner to the formal credit system. SHGs are part of micro-credit system. SHGs are unique institutions both socially and economically. On the economic front these groups are providing support to their members. The people obtain loan only in distress situations. Financial assistance is available only for productive and incomegenerating activities. Several NGOs have organized SHGs of men and women in rural areas. The basic thinking behind the creation of these SHGs has been to emancipate rural populace from the vicious exploitation of private moneylenders and landlords. These SHGs can play an important role in attaining the objective of economic development through community participation. The Concept of Self-Help Groups The SHGs of 10-20 persons from the economically homogeneous strata aim to: [a] [b] [c] [d] [e] [f] Regularly save the amount from out of their earnings; Collectively agree to contribute to a common fund; Meeting their emergency needs; Taking democratic decisions; Resolving conflicts through discussions in open forum; and Providing surety-free loans at market driven rates to members. The multi-dimensional success that SHGs have met in Bangladesh has prompted social workers and financial institutions in a country like India to make some serious attempts in the development of SHGs in this country. It goes to the credit of some SHGs that they have done appreciable work in the direction of disentangling village folk from the financial subjugation and exploitation by moneylenders. The real aim of creating SHGs is to empower persons and their families in such a way that they may find themselves capable of playing an important role in the socioeconomic development of the community. It is not proper or adequate to limit the role of SHGs only as alternate agencies for providing institutional finance. Any attempt to limit the role of SHGs to grant and disbursement of loans is likely to end up in increasing the economic dependence of its members on loans. The aim, in fact, should be to prompt these groups to play an important role in enhancing the capacity of self-reliance of their members by increasing their participation in decision-making and raising the confidence of people marginalized in the course of time. 8 SHGs as Micro-Finance Institutions The idea of micro-finance is based on the philosophy of organising poorest of the poor into Self-Help Groups and makes them realise the very basic theory of survival. Prof Muhammad Yunus of Bangladesh initiated it and the success achieved by Grameen Bank in Bangladesh gave a new impetus to micro-credit for socioeconomic empowerment of rural poor in the developing countries. The concept of micro-credit has been praised worldwide. In 1997 a Micro-Credit Summit was organised at which a decision was taken to extend credit for self-employment activities to 100 million of world’s poorest families by the year 2005. The poor do not find the institutional credit delivery system to be sensitive enough to their subsistence credit needs and hence depends on moneylenders either out of compulsion or choice. This dependence on credit was more pronounced in case of landless labourers, marginal farmers, petty traders and rural artisans belonging to the socially and economically background classes in general and the tribal population in the resource poor areas in particular. The concept of micro-financing the self-employment activity in rural areas has developed considerably over the last twenty years. Strategically micro-finance relies on rotational investment done to motivate poor to empower themselves and to save for the future and use those resources during the time of need. Theoretically, micro-finance or micro-credit or micro-lending means provision of smaller working capital loans to the self-employed or self-employment seeking poor. Such loans may be provided even for the activities like cotton and wool to weave raw material for handicrafts, milch cattle and the like. It is viewed that provision of microfinance may be seen more as logical extension of the managerial and programmatic approach to poverty reduction. But with regard to financial perspective credit is an effective tool the level of that helps the poor to tackle the problem of deprivation, improve their welfare and social acceptance and credibility. Thus micro-finance institutions are those which provide thrift, credit and other financial services and products of very small amounts mainly to the poor in rural, semi-urban and urban areas for enabling them to raise their income level and improve living standards. Even though it includes the initiatives made by both informal and formal sectors, there is increasing tendency to use the term microfinance only by the formal institutions. SHGs as Instruments of Cohesion Since the basic philosophy of the Self-Help Group is to provide assistance and economic security to the poor people in the rural setting, it also serves as a uniting factor for the people. In the SHG, people get together informally to express their social and economic problems. These problems can be used as the means to find out their possible solutions. A clever moderator can help the members to identify the basic reasons for the origin of problems. Since the members get together to discuss 9 their difficulties the SHG becomes a forum to unite them and make them realise the importance of getting together without any external pressure, fear or favour. Record keeping at the group level is very critical for the sustainability of financial operations and continued mutual trust among members. Good quality of booking means completeness, accuracy, up to date information and transparency. There is a need for simple and user-friendly records and books of accounts. It does not mean that SHGs [or their office-bearers] have to maintain their accounts themselves. This can be a service to the group, as is being tried out through different forms of comupterised accounts-keeping. SHGs represent an opportunity for social action and empowerment through women’s involvement in considering, addressing and participating in issues that affect their members and their communities including issues that affect women in particular. -------------------------------------------------- 10 Chapter-02 SELF-HELP GROUP MOVEMENT IN INDIA In a country like India with a population of over 1.1 billion almost 32% people live below the poverty line. A majority of people earn their livelihood through agriculture and agriculture-related vocations. Most of them are landless and marginal farmers. They remain engaged in their agriculture-related activities for not more than six months in a year. To meet their agricultural and household requirements they need money. Most of them are either in the fold of agricultural cooperatives or private entrepreneurs/moneylenders from where they pick up short-term loans. Since the cooperative institutions are short of funds and the market interest rates are considerably higher and they do not have any collateral to raise funds, they find the institution of Self-Help Groups as the most convenient to raise funds for microenterprises or to meet their immediate farm and/or off-farm needs. Self-Help Group [SHG] is an unregistered group of micro-entrepreneurs having homogenous social and economic background; voluntarily coming together to save regular small sums of money, mutually agreeing to contribute to a common fund and to meet their emergency needs on the basis of mutual help. The group members use collective wisdom and peer pressure to ensure proper end-use of credit and timely repayment. This system eliminates the need for collateral and is closely related to that of solidarity lending, widely used by micro-finance institutions. To make the book-keeping simple enough to be handled by the members, flat interest rates are used for most loan calculations. Self-Help Groups are started by non-profit organizations [NGOs] that generally have broad anti-poverty agenda. Self-Help Groups are seen as instruments for a variety of goals including empowering women, developing leadership abilities among poor people, increasing school enrolments, and improving nutrition and the use of birth control. Financial intermediation is generally seen more as an entry point to these other goals, rather than as a primary objective. This can hinder their development as sources of village capital as well as their efforts to aggregate locally controlled pools of capital through federation as was historically accomplished by credit unions in the United States and Canada. SHG is a social design in which people participate by making themselves socially and economically accountable to each other. Some community-based bodies and field level workers of government agencies are involved in SHG formation as an essential strategic element to fight poverty in India. Advantages of Financing through SHGs An economically poor individual gains strength as part of a group. Besides, financing through SHGs reduces transaction costs for both lenders and borrowers. While lenders have to handle only a single SHG account instead of a large number of small-sized individual accounts. Borrowers, as part of an SHG, cut down expenses 11 on travel [to and from the bank branch and other places] for completing paper work and on the loss of workdays in canvassing for loans. Objectives and Functions of SHGs The Self-Help Group is a voluntary association of those people who are in need of small funds to establish or to promote their small enterprise. The Self-Help Groups have been conceived in the form of savings and credit groups, joint farming groups, social forestry groups, horticulture groups, traders’ groups and the like with emphasis on thrift-cum-credit. A Self-Help Group [SHG] is a self-managed institution of 10-20 members, based on common interest and affinity for socio-economic improvement of its members. People bound by mutual trust, respect and affection who support one another and amongst whom exploitative relationships do not exist, form these affinity groups. Main Objective of SHGs The main objective of the Self-Help Group is to provide economic opportunities to the economically disadvantaged groups to establish and gradually improve their entrepreneurial ambitions through regular and small savings to improve their socioeconomic status by organising and participating in their own voluntary and democratic association. A Self-Help Group is an informal organisation of not less than 10 and not more than 20 people from the poorer section of the village society, organised, owned, operated and controlled by the members in a democratic manner, based on solidarity, reciprocity, common interest and resource pooling. Self-Help Group is a social design in which people participate by making themselves socially and economically accountable to each other. All Self-Help Groups are not necessarily linked to lead/focal bank because they do not need external credit except the support from their sponsoring organisations. It should be clearly understood that the Self-Help Group is a small organisation of small people with small objectives. It goes to demonstrate that small efforts can be translated into bigger power. It has a magical strength with a considerably lower numerical strength. THE MAGIC STRENGTH OF VOLUNTARY & COOPERATIVE ACTION 1+1=02=11 NUMERICAL STRENGTH + MUTUAL TRUST = SHG 12 It is 1+1, which is equal to 2, but it also can be 11 when people get together, work together and perform their activities in unison with a common objective. ‘Unity of Action’, ‘Unity of Purpose’ and ‘Mutual Benefit’ are the cornerstones of this organisation. SHGs can achieve the following goals: -Institutional development at the grassroots level; -Economic independence to the poor, especially women; -Generation of mutual trust and cooperation; -Localised planning and participative decision-making; -Financial discipline; -Inculcate the habit of savings; -Leadership development, and, -Economic self-reliance and social solidarity. Advantages of Self-Help Groups The advantages of SHGs are: -Low transaction cost; -Effectiveness in supervision; -Easy credit delivery to the poor; -Minimum procedures; and, -Better recycling of funds. It has been found that the largest membership of SHGs is from rural women. It is a Two-Pronged Activity The organisation of Self-Help Groups is a two-pronged activity – one, members themselves get together to form their SHGs, and two, the promoters and implementers of any development programme encourage formation of such groups in order to achieve their own objectives. Need for Self-Help Groups Farmers require institutions which can help meet their requirements – farming or non-farming. To have such needs fulfilled, they approach the institutions and individuals which are closest to them. These generally are the cooperatives and the moneylenders. They can even approach their relatives and friends to borrow some money to purchase their requirements from the market, or even from the cooperative society. Self-Help Groups are, however, such institutions where members with their own collective small savings try to help the group members. A small group moves forward towards self-empowerment. The needy persons, the group members, are mostly 13 poorest of the poor and have determination to strengthen themselves economically and socially. Usually these people individually have no access to formal banking system. Moneylenders exploit them in the hours of their needs. To overcome both these situations there is a felt-need to create Self-Help Groups. Members with their collective resource take up some income-generating activities which will bring additional income to their household. These institutions thus become powerful tools for poverty alleviation and social cohesion at the grassroots level. How are the Needs Met? Farmers need credit to cover some of their personal requirements. The credit should be available in time and without much of a botheration. The farmers do not like much of formalities, like writing out applications, offering collaterals and witnesses. NEEDS OF FARMERS AND HOW ARE THEY FULFILLED FARMER’S NEEDS CREDIT NEEDS [Farming, Consumption, Business, Social activities etc.] PRODUCTION NEEDS [Farm Inputs, Farm Machines, Processing, Marketing etc.] FULFILLED BY Voluntary Organisations, Personal relationships, Cooperatives, Commercial Banks, Private Moneylenders, Self-Help Groups In the case of small farmers or traders, the credit needs are also small. The essence of the requirement is that such a credit is needed quickly. It has now been found that Self-Help Groups are the institutions of choice so far as micro-finance is concerned. The SHGs do not deal in long-term or medium-term finance. The Self-Help Groups are the voluntary action efforts of people of low economic means. They organise these groups voluntarily to meet some of their economic needs. The needs are small and the people realise the value of money. Their programmes are modest and truly need-based. Because the help comes spontaneously the members are keen to maintain a high level of trust in their own groups. Because of small and persistent efforts members remain vigilant about the use of funds. Such groups also come handy to project promoters because of two reasons: [a] Promoters feel comfortable to deal with non-governmental institutions which are selfpromoted, self-propelling and democratically-managed; and [ii] Members feel confident that the funds employed by the promoters are for their own benefit. There are no bureaucratic hurdles. The decision-making is fast, and members are accountable to themselves. 14 SELF-HELP GROUPS Members Feel Confident Social & Economic Bonds Get Strengthened Generate Employment Generate Long-Term Benefits Strengthen Democratic Traditions Improve Technology and Methodology Inculcate Thrifty Habits Sustain Ecology and Environment Create Technicians [Foot Technicians] Improve Food Security Environment Develop Business Linkages The impact of the working of self-help groups is real and truly contributory to the general social and economic welfare of the local communities. Functions of Self-Help Groups In order to achieve the main objective, the SHGs undertake various activities. These activities are: - Savings howsoever small they may be should be made in order to mobilize financial resource. The idea is to generate the habit of saving from whatever income is earned in the household; - Loaning and Repayment in smaller quantities but in time. As a micro-finance institution the SHG should be able to provide credit to the members. It is also expected that the members return the money borrowed in time, in full, and with interest so that other members also benefit; - Maintaining Books of Account and Records is the most crucial aspect of management of the SHG as well as of confidence building among the members. The SHG has to ensure that all accounts and the books of account are up to date and maintained to ensure transparency and accuracy. Good accounts reflect the goodwill of the organisation and ensure its credibility. Properly kept records are not only of reference value but also useful in future planning and decision-making; - Member-oriented Action Programmes are conceived and implemented which are recommended and demanded by the members. Most of these programmes are social and economic and even cultural. Such programmes are also usually the agenda of the development projects which promote SHGs. 15 Programmes can be educational, additional income-generation, off-farm activities, labour-intensive activities, watershed-related and public works construction activities, harnessing water resources for drinking and irrigation, health, education, vocational training etc. etc. Development programmes can be directed at women, youth or farmers; - Liaison and Linkages with financial institutions [FIs]/Government Organisations [GOs] and other agencies. The SHG considers developing relationship with the financial institutions e.g., cooperative bank or the rural branch of a commercial bank, or others, and also relationship with the governmental organisations and other development agencies; - Training and Capacity Building Activities. Self-Help Groups need constant support, assistance, guidance and advice from the promoters and other development agencies. They need constant monitoring, training and education support in order to help them improve their working capacities and capabilities. The members might need some exposure and interaction. They might also need some equipment and technology support. SHGs need to continue improve their capacities. Income-Generating Activities of SHGs These can be the following: -Agriculture-related [seed multiplication, bee-keeping, nursery raising etc.]; -Small retail businesses/General Store; -Brick-making; -Livestock development [animal husbandry, goatery, poultry, piggery etc.]; -Cattle-feed sales; -Bicycle repair shop; -Milk procurement and processing; -Clay-pot making; -Leaf/Paper plate making; -Flour-mill and grain shop; -Carpentry, Ironsmithing, welding; -Garment shop [tailoring, embroidery, knitting]; -Raw-sugar [gur/shakkar] making; -Beauty saloon; -Fruit/Vegetable preservation and processing; -Motor winding etc. Self-Help Groups do not thrive and prosper only on one or two activities. They need to expand the range of their activities by incorporating new methods and techniques to produce new products. Diversification of business and up-scaling of activities with the support of SHG association and cooperative society can further add to the income of members. Self-Help Groups, as members of SHG association, can create more services and products not only for members themselves but also for the 16 market. Associations, being legal entities, are fully empowered to transact business with raw material suppliers and end-product consumers and traders. The associations transact business on behalf of the affiliated Self-Help Groups, and ultimately for the members of SHGs. Credit Management in Self-Help Groups The poor relate more easily to Self-Help Groups than to banks. One of the important functions of Self-Help Groups is credit management, as discussed below: - The groups foster thrift and promote savings; - The groups encourage women’s groups in fostering thrift and savings; - Groups contribute a part of their savings earned through group action. This strengthens the value of group action; - Groups mobilise capital through: [a] Savings, [b] From interest at rates decided by the group; and [c] From banks and cooperatives; - The groups interlink with other groups with similar functions. Characteristics of SHGs The guiding principles for formation of SHGs, among others, are: -Mutual trust and mutual support; -Every individual is equal and responsible; -Every individual is committed to the cause of the group; -Decisions are based on the principle of consensus. SHG characteristics are: -Bottom-up approach; -Homogeneous membership; -Self-management; and -Need-based activities. The SHGs have a four-fold character: -A moneylender [providing quick and hassle-free loans]; -a development bank [providing production and investment credit without any documentation and security/surety]; -a Cooperative [full participatory approach without government interference]; and -an independent autonomous institution. 17 NABARD's 'SHG Bank Linkage' Programme Many Self-Help Groups, especially in India, promoted or operating under the National Bank for Agriculture and Rural Development [NABARD], a Government of India’s financing agency, receive organisational and funding support though NABARD’s SHG-Bank-Linkage programme. This model has attracted attention as a possible way of delivering micro-finance services to poor population that finds it difficult to reach directly through banks or other institutions. By aggregating their individual savings into a single deposit, SelfHelp Groups minimize the bank's transaction costs and generate an attractive volume of deposits. Through Self-Help Groups the bank can serve small rural depositors while paying them a market rate of interest. SHG-Bank linkage programme has made it easy for the poor to rise above the poverty line. This method has brought small money closer to people of small means. According to NABARD [2008] there are about 3.3 million Self-Help Groups with a membership of 48 million which are taking loans from the lead banks under the NABARD Bank linkage programme. In addition there are about 2.8 million groups with a membership of about 42 million which are operating on their own strength or under the patronage of their supporting organisations without taking loans from lead banks. In all there are 6.1 million groups with a combined membership of 90 million – 75-80% of whom are rural women. The number of groups and their members are on the increase. A majority of these groups are dealing with thrift and credit. ---------------------------------------------------------------------- 18 Chapter-03 FORMATION OF SELF-HELP GROUPS Membership of SHGs A Self-Help Group has a small and manageable membership of not less than 10 persons and not more than 20 belonging to the same village. The members should preferably be from the lower-income group. Members have the freedom to join the group and leave it whenever they like after settling their accounts. No member is forced to join the group. The group can ask any member to leave due to bad conduct. Smooth and efficient functioning of SHGs depends on mutual trust, cooperation and social pressures of members. There can be ‘men only’ and ‘women only’ groups. In some cases, depending upon the interest of individuals there can be ‘mixed groups’. Entry of members, resignations and withdrawals are considered by the entire group. Rights and Duties of Members All members who have agreed to be in the membership of the group have certain rights and duties. Rights -Abide by the rules and regulations of the group; -Apply for loans and receive loans from the group; -Seek information on loans/deposit status; -Participate in all discussions; -Make suggestions and recommendations; -Withdraw from the group as per its rules and regulations; -Raise issues of local development needs etc. Duties -Participate in all meetings of the group; -Repay loans in time and with interest; -Pay fines/penalties due to defaults; -Spend the loan money only for the states purpose; -Encourage other members to repay their loans in time and with interest; -Observe all rules and regulations of the group; -Shoulder responsibilities as per decisions of the group; -Help each other in hours of need. Features of SHGs Some of the salient features of the Self-Help Groups are as follows: 19 -These groups are based on the concept of ‘self-help’; -They can become members of a cooperative society; -They need not be registered with any official agency; -They are fully autonomous and free from official controls; -They can form their own associations/federations; -Associations are legal entities; -SHGs can be gender-biased or mixed groups; -They are engaged in thrift and credit activities; -They are managed by the members themselves; -They have their own leaders and secretaries; -They maintain their accounts well and which are clearly understood by all; -Very little funds are borrowed from the banks for internal circulation; -Almost all their needs are met from out of group’s own funds; -Almost all the members use the group funds for their benefit; -Whatever loans are taken from the group/bank are returned in time; -They generally deposit their surplus funds with the bank or in FDs; -A part of the earning from the wages is deposited with the group; -All groups hold their meetings regularly and every month; -SHGs encourage inter-group lending. It has been observed that members are more than satisfied to deal with their own groups and make use of the facilities provided by the Self-Help Groups. Linkages with the Bank After the group is formed it starts meeting to build savings and thereafter initiates inter-loaning. The group can link itself with the lead bank/any bank of the district. The bank, on evaluating performance and savings, can fix a credit limit for the group. This amount is usually utilized by SHG for a combined income-generating activity or for loan to the individuals. This procedure usually takes six months. The Government of India has permitted Self-Help Groups to open accounts with a lead/focal bank which is located closest to the Group. The following steps are needed to open an account with the bank: - SHG can open a savings bank account; - Resolution from the SHG. The SHG has to pass a resolution in the group meeting, signed by all members, indicating their decision to open SB account with the bank. An attested copy of the resolution should be submitted to the bank along with a formal application; - Authorisation from the SHG. The SHG should authorise at least three members – any two of whom to jointly operate their account. The resolution, along with the filled in application from duly introduced by the promoter, may be filed with the bank branch; 20 - Rules and Regulations. Copy of the rules and regulations of the SHG is to be given to the bank along with the application. The rules and regulations are generally adopted in the first meeting of the group and are included as a part of the proceedings; - Savings Bank Passbook. The bank shall issue a savings bank account passbook to the group. This should be in the name of the SHG and not in the name of any individual; - Bank loan to SHG. The bank loan to the SHG can be 1-4 times of the its own savings; - Loan repayments. All loans should be repaid in time to the bank with interest; - The group is collectively responsible for the repayment of the loan; - Collateral security is not necessary for the loans sanctioned to the SHG. The members of SHG know that the bank loan is their own money like savings. They are aware that they are jointly responsible for the repayment. Group exert moral/social pressure on the members for repayment. In this way the bank gets a better repayment from the groups; - Interest rate by bank. The bank is free to determine the lending rate of interest; - Lending rate by the group. The groups decide by themselves on the rate of interest for lending to their members. Functional Features of Self-Help Groups - The Self-Help Group is a voluntary association of poor people whose needs are limited; - The SHGs are not engaged in speculative business; - The composition of the group is of the members who belong to similar socioeconomic status or category, which are bound by affinity, similarity of interests and who are willing to work together; - There should be separate groups for women since their requirements and style of work is different; - The SHG does not work under the direction or control of any external agency or official; - It is completely independent; 21 - The characteristic of the group is highly participatory. The idea of micro-finance is based on the philosophy of organising poorest of the poor into Self-Help Groups and makes them realise the very basic theory of survival. The SHG aims at breaking this vicious circle and reduces the dependence on moneylenders and exploiters. SHG Rules and Regulations With the assistance and help of the promoters [in any case, not under their direction] the Self-Help Group should do the following: - Create rules and regulations pertaining to its organisation and management; - Specify rights and duties of the members; - Determine how many meetings to be held, when and where; - Determine the minimum amount to be saved by each member per month; - Determine the interest on internal loans and bank loans; - Determine the period of repayment; - Methods of admission and removal/withdrawal of members; - Rules for appointing an assistant/facilitator; - Determine imposition of fines/penalties for: [a] Not attending the meetings, [b] Irregular savings, and [c] Non-repayment of loan on time, etc.; - Determine rules for giving loans on savings and bank transaction; - Determine responsibilities for various members e.g., handling and retaining cash balances, convening of meetings, safe-keeping of books of the SHG etc. A more elaborate version of these rules and regulations is written down and adopted by group members and included in the proceedings of the meeting. All members should sign these rules and regulations and be countersigned by the chairman of the meeting. The management of the SHG is similar to a cooperative society, democraticallybased on the principle of ‘One Member-One Vote’. SHGs have their own rules and regulations which they adopt voluntarily and impose upon themselves and agree to abide by them. There can be several SHGs in one village. 22 The SHGs can form their own SHG Association which can be registered under the Societies Registration Act-1862 thereby acquiring a legal status to undertake business operations. While cooperative societies need to be registered with the Registrar of Cooperative Societies, there is no need for a SHG to be registered with any agency. The main business of SHGs is thrift and loan. Cooperative societies, especially the PACS, are multipurpose in nature. Both of them can transact business with each other and it is regarded that the SHGs are a sub-system of cooperatives as the membership of the cooperative is also open to SHGs and the membership of the two institutions is generally common. Requirements for Making SHGs Strong To be successful the Self-Help Groups need to be: [a] Homogeneous: All members should be from one economic stratum – those below the poverty line. If, in addition, they are also from the same occupational group, it becomes a further contributing factor in successful functioning; [b] Small: Preferably between 10 and 20 families, though this could vary slightly from programme to programme; [c] Multipurpose: Involved in an integrated set of activities in order to be selfsustaining; [d] Voluntary: Developed from below and evolving their own rules and regulations for membership and for all activities; [e] Informal and Fully Participatory: Decisions are made by all members and not through representatives; [f] Consensus Decision-making: Decisions must be arrived at through consensus; [g] Non-Political: There is no role and scope for party politics in these groups. [h] The group should have its own rules and regulations written down clearly as a separate document or as a part of the first meeting in its meeting proceedings register and all members should sign it; [i] Selection of Functionaries: Groups are expected to select/elect certain functionaries to ensure a democratic functioning. These are: President/Chairman, Secretary, and a Treasurer; [j] The main functions of group leaders: Chairman is to conduct meetings in a democratic manner and keep the group together; In order to avoid any singular control, the position of the Chairman is generally rotated among the members from time to time with the consent of the members. 23 The secretary is responsible for the upkeep of the books, maintain a constant dialogue with the members and have an active coordination with the bank; The Treasurer is responsible for the management of accounts of the members and of the group. ----------------------------------------------------------------------- 24 Chapter-04 FINANCIAL MANAGEMENT IN SELF-HELP GROUPS The most important activities undertaken by the SHGs are savings and loaning. Members are expected to regularly save small amounts and use the savings for internal loaning among the members. The group manages the process of thrift and credit by itself. In case the loan requirement of members is higher, the group can borrow from the lead bank. It is viewed that provision of micro-finance may be seen more as logical extension of the managerial and pragmatic approach to poverty reduction but with regard to financial perspective credit is an effective tool which helps the poor to tackle the problem of deprivation, improve their welfare and social acceptance and credibility. Thus, micro-finance institutions including Self-Help Groups are those which provide thrift, credit and other financial services and products of very small amounts mainly to the poor in rural, semi-urban and urban areas for enabling them to raise their income level and improve living standards. Funds of the Self-Help Groups The funds of the Self-Help Group consist of: [a] [b] [c] [d] [e] [f] [g] [h] [i] Membership Fee – Generally Rs 10 per member; Membership Fee is payable only once at the time of admission; Minimum regular deposits every month; Interest earned; Grants from promoters and government; Project funds provided by promoters to carry out specific activities; Donations and Gifts; Development Fund etc.; Fines and Penalties due to defaults. Regular Savings Every member of the group has to accept to make a minimum saving every month. The decision as to the amount to be saved depends on the capacity of the member himself. Members will save a specific amount on fortnightly or monthly basis. This amount is decided by the group members. Once the amount has been fixed then that amount must be paid in every month regularly. The amount to be saved by the member: [a] Can be determined by the member himself, or [b] By the group as a whole. The defaulting member is required to pay a penalty if the fixed amount is not paid in time. All incoming funds should be 25 distributed among the members who have applied for loans and the remaining amount should be promptly deposited into the bank as soon as possible. Management of SHG Funds - Members shall abide by the rules and regulations of the group; - Members shall be jointly and severally liable for all the debts contracted by the group; - All assets and goods acquired by the SHG shall be in the joint ownership of all the members; - Members shall elect and appoint a certain person to look after and manage the day-to-day affairs of the group; - This person shall be made responsible to manage all affairs of the group with the bank e.g., filling in loan applications, receiving the cheques from the bank, loan disbursements to the members, securing repayments for the bank etc.; - The appointed person can be removed at any time by a majority vote of the members and a new person to be elected or appointed; - In the event of the death of any members of the SHG all entitlements shall be handed over to the next kin of the person. Loans to be Granted -The SHG meeting takes a decision regarding the amount to be loaned out; -The amount has to be uniform; -Every member should get the same amount for a particular activity; -Norms for loan should be fixed for each activity and its size; -Loan repayment capacity should also be assessed for each activity; -All the members can revise the amount of loan; -All decisions pertaining to the value of loan, term of repayment, quantity of penalty and other terms relating to the loan, deposit and repayment etc. have to be taken by the group where at least 90% of the members are present; -No loans are granted to non-members under any circumstance. Repayment of Loans Like any other lending institution, Self-Help Group also survives and prospers if the funds loaned out are returned on time, in full and together with the interest due. If there is a default, the money which has been put into circulation gets blocked and other members who are in urgent needs of funds remain deprived of the facility. 26 Since the SHG is based on the principle of mutual trust, cooperation and mutual benefit, the loans must be returned in time. It has been observed that members of SHG do not default simply because they know that they would not get the loan next time if they do not realise the importance of this principle. Regular repayment has been a special feature of a SHG. In more than 90% cases, members do return their loans. However, in a situation where the member finds it difficult to repay in time, a special request with a specific explanation can be given to the SHG at its half-monthly meeting. The member must be present in person and must explain the reason for the default. If the reason submitted is reasonable and acceptable to the rest of the members, the repayment can be rescheduled, and the member has to pay a penalty for the default. Recovery of loans is expected to be 100% in order to make the funds available to other members. Default in repayment is a serious matter as in the long run the financial situation of the group gets worse. The group can receive the repayment either in cash or in kind. Repayment of loan in kind should be acceptable only in case the group has ventured in marketing and storage of the product. Cash repayment is preferable since handling of kind presents a variety of problems. Creation of Development Fund The amounts deposited by the members every month and the interest earned become the Development Fund of the Group. It is from this amount that the group grants loans to the members. As the repayment gets into a regular mode without any defaults, the Development Fund continues to increase. The money collected by the group on account of fines and penalties becomes the income of the group and is distributed equally among the members. Meeting Credit Needs The tradition of thrift and mutual help is very strong in the villages. There are grain banks and village funds in many villages. At the time of necessity, credit facilities from such institutions are provided to the villages which are repaid with interest at the time of harvest. The interest amount so earned is utilised during village festivals, maintenance of village schools etc. This is a kind of saving in kind. The traditions of cash savings on community basis are negligible. All cash savings are individual- oriented. By and large, people in village belong to the same socio-economic strata. This could help in group formation amongst people who shared a common ethos and culture. 27 Meeting Emergency Needs In addition to meeting the economic needs of the members, the SHG can come forward to cover some of the emergency needs of the members. Emergency needs include: incidence of disaster like fire, collapse of the dwelling place, death of the cattle, sudden sickness etc. Such loans can be the half of the regular loan amount while other conditions remaining the same. The decision is to be taken in the full meeting of the group. Withdrawal upon Maturity The sure test of the sustainability, democratic management and a proper accomplishment of the objectives of a Self-Help Group is the level of satisfaction among the members and confidence among the leadership of the SHG. Initially the SHG is promoted, nurtured and guided by the promoters and the Assistant/ Facilitator. If the group members and leaders are sure that they can manage their affairs independently and without any external support, the role and support of the external agency could cease. The promoters can then withdraw from the SHG in a phased manner. In case such an assistance, advice and guidance is needed again by the group, the external agency or the Assistant/Facilitator can be approached. Categorisation of Loans Given by SHGs Loans taken from groups are used mostly for the following purposes: -Improvement of land; -Improvement of water channels and drains; -Sinking of a hand-pump; -Release from old debts; -Education of children and their clothing; -Purchase of food grains; -Purchase of household goods; -Contributions towards traditional community financial contributions; -Health care; -Purchase of cattle/livestock and their health requirements; -Purchase of fertiliser and other farm inputs including implements; -Nursery raising; -Bee-keeping; -Purchase of raw material for handicrafts etc; -Any other income-generating activities. Practically all the Self-Help Groups are engaged in a large-scale activity of improving soil, rivers, rivulets, laying anicuts, deepening of wells as per development plans worked out by the development projects in consultation with the groups and villagers 28 themselves. A number of villagers have now begun planting high-value trees e.g., teak, fruits, fuel wood etc. SHGs can also participate in various government-sponsored rural employment programmes. Books of Self-Help Groups Since the Self-Help Group is an organisation, it is necessary to maintain certain books to keep track of membership, decisions and accounts. The NABARD has suggested that the following books need to be maintained by all Self-Help Groups: - Simple and clear books for all transactions to be maintained; - If the group is not able to maintain the books on its own, someone from outside can be engaged by the group for the purpose; - Minutes Books. This book should contain the proceedings of meetings, the rules and regulations of the group, names and full addresses of the members, and details of deposits received and loans given, details and comments of the visitors and major happenings in the village etc.; - Savings and Loan Register. It should contain information on the savings of the members separately and of the group as a whole. Details of individual loans repayments, interest collected, balance etc. are to be entered in this book; - Members’ Passbooks. Individual members’ passbooks encourage regular savings; - A regular correspondence file to be maintained which should have all the correspondence of the group with the bank, members and other agencies. The motivator can provide assistance in the management of these registers/records. Samples of relevant registers are attached [Annexures-I, II, III]. Reconciliation of Accounts While the groups continue to collect money from the members and maintain relationship with the lead bank, it is also necessary to carry on regularly reconciliation of accounts with the bank. ----------------------------------------------------------------------- 29 Annexure-I …….. SELF-HELP GROUP SAVINGS ACCOUNT Account Number: ------------------------------------------------------------------------------------Member’s Name: ------------------------------------------------------------------------------------Address: -----------------------------------------------------------------------------------------------Date Particulars Debit/Withdrawal [Rs] [Rs] Credit/Deposit [Rs] [Rs] 30 Balance [Rs] [Rs] Initials Annexure-II …..SELF-HELP GROUP LOAN ACCOUNT Loan A/C No. -------------------------------------------------------------------------------------------Member’s Name: ----------------------------------------------- SB A/C No.------------------------Purpose of Loan: --------------------------------------------------------------------------------------Repayment Installment: Monthly/Quarterly/Half-Yearly/Annual. Rs. ---------------------Date Particulars Loan Amount [Rs] Interest [Rs] Amount Repaid [Rs] Principal Interest 31 Balance [Rs] Principal Interest Signature of Member Annexure-III ….. SELF-HELP GROUP Cash book Date Particulars Cheque No. Debit [Rs] Credit [Rs] 32 Balance [Rs] Cash Bank Total [Rs] Signature Chapter-05 SELF-HELP GROUP MEETINGS Conducting Meetings Conducting meetings at specified time and venue is of crucial importance. Properly conducted meetings produce positive results and good decisions. Meetings should be held regularly and all members should participate in such meetings because the decisions taken at such meetings influence each and every one of the members. In the rural setting meetings are usually related to some specific days and are normally held at a convenient location e.g., the village headman’s house, Panchayat Chaupal, temple, school or the health centre. The meetings are to be held on a fixed day and at a common meeting point. If there is any change, members should be notified sufficiently in advance. The expected attendance at all the meetings is 90% and above. If any member wishes to be absent, the group should be informed well in advance. Still, if the member does not attend the meeting and the group has not been informed about it, the member has to submit an explanation to the group, and has to pay some fine [in cash or in the form of refreshment] and promise that such a thing would not happen in the future. Full and regular participation is the key to the success of the SHG. All members must speak during the meeting. All members should share ideas and understand all the issues that are being discussed. No single member should try to dominate the discussion. It is thus the duty of the Chairman to stop such domination. Strong members should encourage weaker members to participate. Procedures to Conduct Meetings and of Proceedings of Meetings The meetings of the groups are expected to be informal and conducted democratically in a congenial atmosphere, which encourages greater participation and interaction among the members. All members should sit in a circle so that members can see each other. Before the commencement of the business, a prayer or a community song should be sung. The Chairperson should conduct the meeting. A record of the points discussed should be maintained. Each and every point discussed and on which a decision has been taken must be recorded and read out to the members for affirmation and confirmation. Each member should sign the Proceedings Book. Other points regarding the conduct of the meeting are as follows: 33 - Review of the proceedings of the previous meeting for confirmation; Follow rules and regulations throughout the meeting; Encourage all members to talk, express their opinions and make suggestions; Record proceedings during the meeting itself; Decide on the date, time and venue of the next meeting; Invite suggestions and topics for the next meeting; Any other matter for discussion, and general information; Secretary should close the meeting with a Vote of Thanks to the Chair. Frequency of Meetings Half-monthly meetings are held regularly. In one month normally two meetings are held – one in the first week of the month and the second in the beginning of the third week of the month. The meetings are held mainly to take stock of the work done, grant loans, and receive repayments and interest and future planning. The idea of holding two meetings in a month is to retain and maintain the interest of members in the activities of the SHG. These meetings also serve the purpose of collecting suggestions and fresh ideas from the members which could be incorporated in the regular plan of action. All rules and regulations pertaining to the organisation and management of a SHG are framed in advance with a full consensus. All decisions should be taken with 90% of the members present. Group Leaders The SHG does not encourage having regular group leaders e.g., President, Secretary or the Treasurer, since such offices create different types of feelings among the members. All members are equal. It is only for the conduct of the meeting that the group elects a Chairperson. The principle of rotational leadership should be adopted to distribute power and opportunity to all the members of the group. An educated youth, male/female, can be selected to help in writing the minutes of the meeting and to maintain records and books of accounts. That person, to be called as Assistant/Facilitator, can be paid some honorarium for such a job, if needed. This person can look after 10-15 or more SHGs in the area. Regular Recording of Decisions All decisions taken by the group must be clearly and accurately recorded in the meeting register. For this purpose the group may appoint an external person on terms and conditions as approved by the group. The format of recording proceedings is attached [Annexure-IV]. 34 Resolving Conflicts The SHG is an ideal institution which can help resolve some of the internal and interpersonal conflicts through discussions and consensus. ------------------------------------------------------------------------ 35 Annexure-IV ….. SELF-HELP GROUP PROCEEDINGS OF THE MEETING Meeting No.: ……………………………… Time: ……………………………………… Chairperson: ………………………………. Date: …………………………………….. Venue: ……………………………………. Secretary: …………………………………. Number of Members Present: ………………. Number of Members absent: ………………… Total Members of SHG: ……………….……… MEETING AGENDA 01 02 03 04 Prayer Confirmation of the Minutes of the Previous Meeting Financial Situation of the SHG Savings and Loans 05 Consideration of Loan Applications -Discussion -Decision Discussion on other Development Issues/Projects Fixing the Date of Next Meeting Vote of thanks 06 07 08 ----------------------------------------------------------------PROCEEDINGS OF THE MEETING HELD Member No. Member’s Name Savings [Rs] Penalty [Rs] Repayment of Loan [Rs] Date Amount Signature of Chairperson Purpose of Loan Signature of Secretary 36 Remarks ---------------------------Members’ Signatures -------------------------------01……………………………. 03 …………………………… 05 …………………………… 07 …………………………… 09 …………………………… 11 …………………………… 02 ……………………………….. 04 ………………………………. 06 ………………………………. 08 ………………………………. 10 ………………………………. 12 ………………………………. 13 ………………………… 15 ………………………… 17 ………………………… 19 ………………………… 14 …………………………… 16 …………………………… 18 …………………………… 20 …………………………… 37 Chapter-06 PERFORMANCE ASSESSMENT OF SELF-HELP GROUPS SHG Performance Assessment While assessing the working of SHGs it must be seen whether these units have emerged as empowered groups, both economically and socially; and whether their faculties of cooperation and self-reliance have increased through participatory development or not. It must be clearly understood that the working methodology of SHGs shall always differ from the functional structure of commercial institutions. A check-list to assess the performance of Self-Help Group is appended [AnnexureV]. The appended ranking evaluation is prescribed by NABARD. Any SHG scoring ‘Very Good’ in 13-16 parameters is eligible for obtaining loan from the bank. SHG scoring less than 10-Very Good, are not eligible for bank loans, while SHG scoring 10-12Very Good will require improving. Groups not seeking bank loan and depending on their own savings for inter-loaning may formulate their own evaluation parameters in consultation with their promoters. SHG Audit The Self-Help Groups essentially deal with money of poor members. Though it is a small money yet the apprehensions of members about their money is great. It, therefore, becomes necessary that the funds are handled in such a way that members remain assured of the safety and security of their deposits. The SHGs have, therefore, to be transparent and objective in their financial management. Though there is no legal requirement to conduct audit of SHGs it is still necessary to get an internal audit embedded in the system of financial management of these groups. The audit therefore requires: better control on funds, better and transparent accounts keeping, and proper utilisation of loans taken by members, repayments made by the members, maintenance of proceedings book and other documents. An important function of audit is to provide guidance and advice to the group leaders and members. SHG system needs to ensure proper checks and vigilance to generate greater confidence of members on their groups. All efforts need to be made to ensure that resource tilting towards group leaders is avoided and all members get a fair treatment. The facilitator who looks after the documentation [writing of minutes of group meetings and accounts] can also be trained to assist in the audit and vigilance 38 activities of SHGs. Wherever needed local experienced or retired accountants or auditors can be requested to audit 10 to 15 groups of the locality. The SHG associations, being legal business entities, are, however, required to get their accounts audited by chartered accountants. -------------------------------------------------------------------------------- 39 Annexure-V CHECK LIST TO ASSESS THE PERFORMANCE OF A SELF-HELP GROUP Name of the Group: ---------------------------------------Location of the Group: ---------------------------------------Name of Lady Mobiliser: ---------------------------------Name of concerned Motivator: ----------------------------Date of Assessment ------------------------------------------------------------------------------------------------------------Sr No 01 02 Factors To Be Checked Group Size Status of Members 03 04 No. of Meetings Timings of Meetings Attendance of Members Participation of Members Savings Collection within the Group Amount to be Saved Interest on Internal Loans Utilisation of Savings Amount by SHG Loan Recoveries Maintenance of Books 05 06 07 08 09 10 11 12 13 14 15 16 Accumulated savings Knowledge of the Rules of the SHG Educational level Knowledge of Govt. Programmes Very Good Check Good Check Unsatisfactory 15-20 Only very poor members 4 in a month Night or after 6.oopm More than 90% 10-15 2-3 not very poor members 2 in a month Morning between 7.00 and 9.00 70-90% Less than 10 Many not poor members Less than 2 Other timings Very high level of participation Four times a month Agreed Fixed amount Depending upon the purpose Fully used for loaning to members More than 90% All books are regularly maintained and updated More than Rs 5000/Known to all Medium level of Participation Three times a month Varying amounts Low level of Participation Less than three times a month - 24-36% More than 36% Partly used for loaning Poor utilisation 70-90% Most important registers [minutes, savings, loans, etc.] are updated Rs 3000-5000/- Less than 70% Irregular in maintaining and updating books More than 30% of members can read and write All are aware of Govt. Programmes 20-30% members can read and write - Most of the members know about Govt. programmes Check Less than 70% Less than Rs 3000/Not known to all Less than 20% know to read and write Most of the members do not know about Govt programmes RANKING SCORE Note: The findings of this Assessment should be discussed in the Group. Wherever there is any shortfall, the Group should be motivated through education to improve its ranking. The ranking influences the link bank to consider loan applications. Higher the performance better is the relationship with the link bank. 40 Chapter-07 SELF-HELP GROUPS & SHG ASSOCIATIONS/FEDERATIONS Self-Help Groups [SHGs] are small informal groups of people [men and women] of small means to satisfy some of their needs – farming and non-farming. They have no legal recognition. However, when the SHGs are brought under an association they attain a better bargaining power and legal entity status since the SHG Associations are registered under the Societies Registration Act-1862. Two or more groups can form an Association. The associations are local organisations and have no higher level federation [state or national] of their own. The Self-Help Group is a simple organisation of people of small means. The group members depending upon their vision and initiative can elaborate the functions of their groups individually and collectively [see Annexure-VI]. By forming their own associations groups can not only expand their services but also strengthen other institutions. The groups are small economically homogeneous voluntary group of rural poor with mutual affinity. Strengthening the Linkage The SHG Associations are expected to serve as an important link between the SHG movement and the market. SHGs can survive and grow progressively if the products are sold in the market quickly and the process of procurement of raw material and disposal of end-products is sustained. The SHG Association is the focal point for the business of SHGs. The members shall remain attached so long as they continue to earn something. Associations provide that economic incentive and advantage. Self-Help Groups, their Association and the Services Provided by the Association Pooling of Surplus Fund SHG-01 SHG-02 SHG-03 SHG-04 SHG-05 SHG-06 SHG-07 SHG-08 SHG-09 SHG-10 Raw Material Supply FEDERATION/ ASSOCIATION OF SELF-HELP GROUPS -A Legal Entity Joint Marketing Linkages HRD/Extension Services Welfare Activities ActivitiesHRD/Extension Other Activities 41 As can be seen from the illustration, SHGs can develop inter-linkages among themselves, as a first step. They can then federate themselves into a union, association or a federation which can undertake activities like pooling of surplus funds, procurement of raw material on behalf of various groups, joint marketing of products [e.g., poultry, vegetables, horticulture, handicrafts etc.], development of linkages with suppliers using the strength of the groups and group members, development of training, education and extension programmes for all members, and implementation of various common interest welfare activities. LINKAGES OF SELF-HELP GROUPS WITH FINANCING AGENCIES LEAD/LINK BANK Self-Help Group COOPERATIVE SOCIETY SHG ASSOCIATION COMMERCIAL BANK Self-Help Group SPONSORING AGENCY One Self-Help Group can be smaller than the other. They still can form their own SHG Association and develop working relations with their agencies e.g., cooperatives and other banks. A small SHG remains ineffective or confined to thrift and loaning business if it does not have the support of an association. It is also possible for the SHGs to negotiate with the local cooperative or the financial institution e.g., a cooperative or a cooperative bank, on the lending terms, marketing and procurement of raw supplies. Such groups can also work as pre-cooperatives using the Principles of Cooperation as the basis of their management. SHG Capacity Building IFFCO Foundation, through its Cooperative Development Resource Centres [CDRCs], and with the support of NABARD, has been organizing education and training programmes for members of SHGs in order to enable them to: -Strengthen organisational matters including proper conduct of meetings; -Maintain accounts; -Understand objectives and management of SHGs; -Participation in SHG Association business programmes; -Develop linkages with other agencies at village level; -Support government/non-governmental social programmes etc. The SHG Associations not only undertake business on behalf of their SHGs with other associations or private enterprises but also have linkages with financing agencies e.g., the designated lead banks or any other commercial bank. The 42 associations also carry out business with the PACS and cooperative federations especially in the procurement of fertiliser, seeds, farm chemicals and farm advisory services. Operational Problems Though the implementation and monitoring of SHG is directly under the charge of Cooperative Development Resource Centres broad guidelines are issued from the Foundation head office from time to time. As per reports sent by the CDRCs and based on the interaction with the SHG members and Associations, the following problems have been noticed: -Time-consuming process to establish linkages with lead banks; -Lack of guidance in establishing business [production and marketing]; -Lack of vocational training opportunities; -Inadequate and irregular education and extension support; -Lack of coordination between SHGs and with PACS; -Major emphasis only on credit business; -Inadequate evaluation of SHG performance. ------------------------------------------------------------------------ 43 Annexure-VI SELF-HELP GROUPS, SHG ASSOCIATIONS, COOPERATIVES, BANKS AND MEMBERS SMALL, ECONOMICALLY-HOMOGENEOUS VOLUNTARY GROUP OF RURAL POOR WITH MUTUAL AFFINITY To Save Small Amounts Regularly Conflict-Solving through Collective Discussions & Decisions MEMBERS Collateral-Free Loans with Terms Decided by the Group To Meet the Emergent Needs of Members To Mutually Agree to Contribute to a Common Fund Simple and Responsive Rules SHG-01 SHG-02 Mutually-Agreed Rates of Interest and Penalty SELF-HELP GROUP Collective Decision-Making SHG-03 SHG-04 SHG-05 COOPERATIVE SOCIETY SHG ASSOCIATION/FEDERATION BANK/FINANCING AGENCY 44 SHG-06 Chapter-08 CAPACITY BUILDING IN SELF-HELP GROUPS Self-Help Groups are to be strengthened socially, economically and professionally. Since the members are from the group which had limited capacity to manage themselves and promote their vocation it, therefore, becomes essential to impart training to them on various aspects of social mobilisation, financial management and vocational upliftment. This handbook provides enough information which will facilitate smooth functioning of SHGs. However, the need for different vocational training and resource mobilisation will continue to persist for achieving higher tier of progress i.e., a small dairy farmer may aspire for a milk chilling plant or processing plant for valueaddition. Such aspirations will need capacity building of the members, group leaders and even of motivators and facilitators. Capacity Building of Members Members will need constant education in the following: -Maintaining SHG records; -Vocational training; -Health and Hygiene; -Organising groups and associations; -Banking procedures; -Participation including group dynamics. Motivators/facilitators and professionals in different vocations will become the trainers for this purpose. Professional training consists of: -Need-based training aspects; -Institutional support; -Training material. Probable subjects to be included: -Dairying; -Bee-keeping; -Nursery raising; -Vegetable growing; -Handicrafts; -Candle making; -Embroidery, weaving and knitting; -Retail business etc. etc. 45 Training of Motivators/Facilitators -Human relations; -Group dynamics; -‘Hands on’/’Do How’ like writing of minutes, accounts books, calculations of interest, writing of bank forms and applications, writing loan applications. Functions of Motivators In the organisation and management of Self-Help Group there is a need for someone who could provide motivational and organisational support. This person is an extension agent who interacts with the prospective members and motivates them to become members of SHGs. This person should be fully conversant with the methods and techniques of operating Self-Help Groups. This person need not be a full-time employee of the group. This person can be given a small remuneration. This person can look after 10-15 or more groups in the locality. Main functions of the agent [Motivator/Facilitator/Assistant] are: -Explaining the purpose and objective of a Self-Help Group to the target group; -Explaining group linkages [among themselves, with other groups and with bank etc.]; -Motivating prospective members to come forward to seek the membership; -Holding preliminary meetings with prospective members; -Rights and duties of members; -Office-bearers of SHGs and their responsibilities and duties; -Importance of savings; -Identifying the functions which the group are to undertake; -Develop a business plan for the group; -Collect initial shares from members; -Recording the collections made; -Assistance in holding meetings; -Management of books of accounts and other registers; -Procedures of lending and repayment of loans; Establishing contacts with lead banks etc. The group decides who should be the motivator/facilitator, and also takes decision on the continuity or removal of the person. Capacity Building of Motivators In order to perform these motivational functions, motivators need to be trained and retrained in these areas: group dynamics, participatory character of group operations, developing a plan of action on the training and development of the group leaders, preparation of basic teaching material, preparing budgets etc. They are trained to write minute books, update passbooks, maintain other registers relating to loan taken from financing institutions, and implementation of the decisions taken by the groups. 46 For the guidance of the motivators, a sample of a one-day training module and a suggestive budget is placed as Annexure-VII. Motivator is the Link The motivator is an essential and strong link between the members and financing institutions as well as among themselves and their association. The motivator also helps in developing business linkages with the nearby cooperative society and other development institutions. -----------------------------------------------------------------Training is an important activity in all areas of development. It is an integral part of all programmes. Training is different from teaching. Teaching means ‘to impart the knowledge’ to tell someone how to do something - training is to form by instruction, discipline or drill’. 47 Annexure-VII-A REGISTRATION FORM [To be filled in the Participant] Group Leaders’ Training Course Location: …………………………….. Date: ……………………..…………. Name of the Group: …………………………………………….……………………… Address of the Group: …………………………..…………………………………….. Name of the Participant: ……………………………….……………………………… Position in the Group: …………………………………………………………………. Since when in Membership: …………………………………………………………… Signature of Participant 48 Annexure-VII-B BUDGET ESTIMATE FOR THE CONDUCT OF ONE-DAY TRAINING CAPSULE Name of the Training Course: ……………………………………………….……………………… Venue of the Training Course: …………………………………………………….……………….. Date: ………………………………………………………………………………………………….. Motivator In-charge: ……………………………………………………………….………………… Sr No 01 02 03 04 05 06 TOTAL Item Cost Venue Costs Training Material Costs Resource Persons Costs Refreshments Transportation Unforeseen Remarks 500.00 1,500.00 1,000.00 1,000.00 500.00 500.00 5,000.00 Notes: Costs shown here are indicative costs only. These can vary from case to case. Regarding Item-01: The venue can be fixed by Motivator in consultation with the group leaders. Most of the meetings are generally held either in the house of the group leader or at some common places like the Panchayat Office, School, Village Temple or in a community centre. Generally there is no rental for such venues. However, some small money can be allocated for the upkeep and cleaning of the premises; Regarding Item-02: This material is generally available free of cost from the SHG sponsors. However, in the case of duplicating sample forms for exercises, chalkboard or whiteboard pens some costs might be incurred; Regarding Item-03: There is no need to harness resource persons from far off places. Resource person can be invited from the local departments who are experts in their fields e.g., accounting, auditing, agricultural extension etc. There is no need to incur heavy expenditure on this item. Sponsoring organisations can support groups by sending their own experts at their costs; Regarding Item-04: Since the group members would be required to stay away from their houses and places of work for over 4-5 hours, they may be given some light refreshments; Regarding Item-05: Extreme care needs to be taken in incurring such costs; Regarding Item-06: These are unforeseen costs which include items like telephone calls, postage etc. 49 Annexure-VII-C SUGGESTED ONE-DAY CAPSULE OF SELF-HELP GROUP LEADERS TRAINING A group of 30-45 group leaders from adjacent localities may be invited to take part in the training programme. A peaceful central location with proper seating arrangement and teaching tools like chalkboard, charts etc. may be selected as the training venue. The following schedule may be suggested: Item 01 Particulars REGISTRATION Registration Form; Distribution of Notebooks, literature, pen/pencils etc. -By: CDRC Staff 02 INTRODUCTIONS of the Participants and Resource Persons. -By: Facilitator/Motivator 03 INTRODUCTORY DISCUSSIONS Importance of SHGs, Income-Generating activities, SHG Association. Sharing of Experiences of SHG. Scope of Development etc. -By: Resource Persons, CDRC Staff, Bank Officials, NABARD official, NGO 04 EXPLANATION Different SHG Records: Accounts Books; Minute Book etc. -By: Motivator/CDRC Staff 05 WORKSHOP MODE ‘Do How’ Exercises e.g., Calculation of Interest and Penalties by using exercise note sheets -By Facilitator, CDRC Officials 06 PRESENTATION Income-Generating Activities, Sponsors’ Development Plans, Government Local area Development Programmes -By: Resource Person 07 DISCUSSIONS Social and/or Vocational issue -By: Resource Person 08 FEEDBACK [Oral and Written], Future Action; CLOSING of the Training Course. Approximate time used for Training 50 Time Frame 30 minutes 10-15 minutes 20-30 minutes 30-45 minutes 15-20 minutes 20-30 minutes 15-20 minutes 15-20 minutes About 4.00 hrs Chapter-09 SELF-HELP GROUPS AS SUB-SYSTEM OF COOPERATIVES BESIDES the cooperatives and other forms of organisations, there is yet another form of enterprise which is organised voluntarily by the members themselves to meet a variety of their needs. The Self-Help Groups [SHGs] are such organisations which are formed, nourished and managed by the members themselves. SHGs are Voluntary Institutions The Self-Help Groups, people’s voluntary and informal institutions, are organised as viable alternative to achieve the objectives of rural development and to get community participation in rural development programmes. These are similar to traditional group activities in all communities. It is a new form of a movement which aims at reducing the incidence of poverty through the provision of easy credit. In case of self-movement, thrift and credit are the entry points of activity. Micro-finance or provision of financial services to low-income households, have come to be accepted in policy implementation as the most efficacious intervention to alleviate poverty, enhancing agricultural production and developing local leadership. The needs of the farmers e.g., agricultural inputs, household requirements, marketing facilities, credit and advisory services, are met by different organisations. FARMERS’ NEEDS CREDIT NEEDS -Farming -Consumption -Business -Social etc. PRODUCTION NEEDS -Farm Inputs -Farm Machines -Processing -Marketing etc. FULFILLED BY Voluntary Organisations, Personal Relationships, Cooperatives, Commercial Banks, Private Moneylenders, Self-Help Groups SHGs as Sub-System of Cooperatives The strategy to focus on Self-Help Groups in rural development and to provide services to the farmers rests on the premise that Self-Help Groups are a sub-system of a cooperative institution. Both the members form the institutions, Self-Help Groups and Cooperatives, voluntarily and the members operate and manage them on 51 democratic lines. ‘One-Member One-Vote’ is the principle on which both the systems operate and the process of consensus rules supreme in decision-making process. By virtue of provisions in the constitution [byelaws] of a cooperative, members as individuals and groups [e.g., Self-Help Groups] can become its members. Both the constituents enjoy equal rights in the management of the cooperative. Self-Help Groups as well as their associations [or federations] can become the members of the cooperative. There are, however, some differences: [a] Cooperatives are registered. Self-Help Groups are not; [b] Have a legal personality. Self-Help Groups have no formal personality; [c] Have a larger membership. Self-Help Groups have 10-15 members only; Self-Help Groups, which are precursor of cooperatives, have been promoted under various programmes and by various development agencies. It has been found that SHGs can serve the needs of the small farmers better than the cooperatives. It is believed that Self-Help Groups are a sub-system of cooperatives. Self-Help Group is a method of organizing the poor people and the marginalised to come together to solve their individual problems. The SHG movement is recognised by the government and hence Self-Help Groups do not require any formal registration. The purpose of the SHG is to build the functional capacity of its members in the field of employment and income-generation activities. SHGs and Cooperatives While cooperatives are formal institutions working within the State Cooperative Law, Self-Help Groups are completely independent and do not need any registration. SHG associations can, however, be registered to be able to undertake business operations. Cooperative societies can admit SHGs and thus can make use of the financial resources and expertise to expand their business thereby giving better services to the members. SHG members have specialised common interest and thus can be specialised ‘interest groups’ of the cooperative. ----------------------------------------------------------------------------------------- 52 Chapter-10 IFFCO FOUNDATION AND SELF-HELP GROUPS The main objective of the IFFCO Foundation is to strengthen primary level agricultural cooperatives so that they are able to deliver all the needed services to their members effectively and efficiently. However, due to legal roadblocks and weak financial position of the cooperative banks, cooperative federations and of their own, a quick transformation may not be forthcoming in the near future. The input and marketing needs of the farmer-members continue to exist but they remain unsatisfied due to obvious problems. SHG as an Alternative Tool of Rural Development It was, therefore, conceived to organise Self-Help Groups as an alternative tool of service to the farmers. SHGs were formed among women and men and linked with local banks. SHGs were also federated into associations so that they can obtain input supplies and undertake marketing on a ‘joint action’ basis. SHGs, as NGOs, were also linked with the primary agricultural cooperatives in order to source fertiliser, seeds and farm chemicals. Cooperatives thus get economically strengthened because they supply the requirements of SHGs, Associations and members. The Foundation, therefore, works on four parallel institutional lines e.g., primary cooperatives, self-help groups, SHG associations, and NGOs. IFFCO FOUNDATION IF COOPERATIVE DEVELOPMENT RESOURCE CENTRE [CDRC] Advisory and Business Guidance Services SHG ASSOCIATION [NGO] DISTRICT LEVEL NGO Social and Economic Development Activities COOPERATIVE SOCIETY [PACS] SELF-HELP GROUPS INDIVIDUAL COOP MEMBERS INDIVIDUAL MEMBERS [ALSO COOP MEMBERS] 53 IFFCO Foundation’s Role The IFFCO Foundation was established as a public trust in 2003 by the Indian Farmers Fertiliser Cooperative Limited [IFFCO], world’s largest producer and distributor of chemical fertiliser with a membership base of over 45,000 agricultural cooperative societies with 60 million individual farmer-members in its fold. The main aim of the Foundation is to strengthen the Cooperative Movement in India through improving the management and credit delivery systems for the benefit of farmers. It also initiates various rural development models with a view to enhance the income not only of their institutions but also of themselves. In view of the weak financial situation, lack of business diversification of cooperatives members often face problems in obtaining farm-related services as well as in credit supply. SHGs have been considered as an additional support mechanism to assist the farmer-members. It is in this context that the Foundation has promoted a number of Self-Help Groups in selected districts of five states. The details of the groups and their membership are given below: ORGANISATION OF SELF-HELP GROUPS AND SHG ASSOCIATIONS BY IFFCO FOUNDATION IN COVERED DISTRICTS [AS ON MARCH 31 2009] CDRC Unit/State 01 Aligarh [UP] 02 Deoria [UP] 03 Ghazipur [UP] 04 Lalitpur [UP] 05 Unnao [UP] 06 Kolar [Karnataka] 07 Sangrur [Punjab] 08 Panjkoshi [Punjab] 09 Khagaria [Bihar] 10 Narkatiaganj [Bihar] TOTAL. Total No. of SHGs 342 570 367 50 142 87 30 20 92 39 1,739 Women Groups Men Groups Mixed Groups SHGs Members SHGs Members SHGs Members 240 570 361 50 87 86 30 17 92 39 1,572 3,102 8,245 4,837 615 1,043 1,505 466 260 1,056 478 21,607 91 6 15 1 113 1,053 137 169 20 1,379 11 40 3 54 121 446 50 617 Total Membership 4,286 8,245 4,974 615 1,658 1,525 466 310 1,056 478 23,503 There are at present over 1,739 Self-Help Groups with a membership of 23,503 [over 75% of them are rural women]. The range of business activities carried out by the groups, among others, include the following: -Bee-Keeping, processing of honey and marketing of the end-products; -Delivery of credit and rotation of credit money among members; -Rural insurance especially for women under ITGI schemes; -Livestock development including promotion of goatery; -Management of foodgrain warehousing; -Preservation and processing of local agricultural products; -Participation in horticulture development programmes; -Linkages with other micro-credit agencies; -Participation in PACS business diversification. 54 SHG Associations Since the Self-Help Groups are not registered with any government agency, they are informal and do not have any legal entity, but in accordance with the regulations of the government they are entitled to get themselves registered and enrolled with local banks [cooperative or designated commercial banks]. The Foundation has also enabled the groups to form their own associations/federations and get themselves registered under the Societies Registration Act-1862 to secure a legal entity due to which they can transact business with cooperative societies and with private traders. So far over 30 SHG Associations have been formed which are duly registered and linked with nodal/lead banks in their respective areas. The Ishara Foundation for Finance and Rural Development [IFFRD], a micro-finance institution for integrated services, has made use of the SHG network for promotion of micro-enterprises in Deoria, Ghazipur, Aligarh and other districts. SHG members have, through this initiative, improved their economic situation. Over 100 varieties of micro-enterprises have been started by SHG members. This linkage has proved to be a successful one. The SHG Associations conduct business on behalf of their affiliate-groups on the basis of a good bargaining power. To facilitate the formation and management of Self-Help Groups and to motivate members to join the groups over 20 SHG motivators [most of them are women] were recruited, trained and inducted. They provided on-the-spot guidance to the groups and their members and facilitate the process of relationship with the link/lead banks. They are also expected to support the groups in holding their meetings and upkeep of relevant books and other documents. Since the task of organisation and management of the groups and retention of members’ interest in their groups is of complex nature, it is important and relevant that the motivators are kept informed and refreshed on the latest market situations and latest policies on SHGs. The Foundation has embarked upon an intensive education and capacity building programme for them so that their relationship with their associations remains cordial and effective. The Foundation has also successfully developed business relationships with several financing and marketing agencies to overcome the problems of credit and marketing. For this purpose linkages have been developed with agencies like the ISHARA Foundation, Small Industries Development Bank of India [SIDBI], Cooperative Central Banks and other commercial financing institutions. The Foundation has also developed cooperative programmes with NABARD on capacity building and SHG infrastructure development. The present manual has been designed to support the promotion and organisation of Self-Help Groups and their associations in the districts covered by the Foundation. The main objective of this training material is to enhance and refresh the knowledge 55 of field level staff, leaders of groups so that members and groups are aware of their rights and duties and the methods and techniques of operating their organisations democratically and professionally to meet the business and financial needs of the members – men and women, by holding short-term education and extension programmes from time to time. ------------------------------------------------------------------- 56