mRrj if’pe jsyos
North Western Railway
vkink izca/ku ;kstuk&2010
Disaster Management Plan-2010
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1
North Western Railway
R.C.Agrawal
General Manager.
FOREWORD
Earlier Disaster preparedeness of the Railways were mainly
partianing to handle train accidents only. The situation has now
changed with the promulgation of the disaster management Act in
2005. A disaster no longer means only a train accidents, but it scope
has become much wider to enclued other incidence like terrorism
realated activites, natural calamilities etc.
Inspit of lot of infrasturecture available with railways we can not meet
all the disasters ourselves, heance assistance of other Government
department both Central and State, NGOs, Private Agince are utmost
required to meet these disasters.
On of the important measure suggested by the high level committee
(April-2003) each to prepare Zonal/Divisional Disaster Management
Plan enumerating the basic frame work for organiseing efficient and
relif operation in handling a disaster. In compliance recomandation of
high lavel committee this railway has already brought out the Zonal
Disaster Management Plan in 2005. Now updated Disaster
Management Plan 2010 has been prepared in corporating the various
changes which have taken place during this period. As most of the
territory of NWR lies in the state of Rajasthan and heance information
from Rajasthan State Disaster Management Plan has encluded in this
which will be definitely helpful at the time of disaster.
God forbade such eventuality arises, neverthelesh North Western
Railway Disaster Managemetn Plan 2010 has largely addressed basic
frame work for organizing relif and restrotation, if the need warrants
so.
Date: 01 .03.2011
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(R.C.Agrawal)
General Manager
2
INRODUCTION
In real capability of an organization is invariably tested by the
quality of its response to a crisis. Success of rescue operations
in case of railway accidents depends upon the spontaneous
reaction of men available on the train at the time of accident,
contribution made in rescue & relief work by men and material
available locally in nearby area of accident site, availability of
adequate resources with the Disaster Management team, lastly
as extensive team work and coordinated efforts of various
Govt., Private, NGO departments.
In compliance of the recommendation of the High Level
Committee, the previous Disaster Management Plan has been
updated & so many information’s have been added like,
Natural Disaster, Man made disaster, Disaster Management of
Rajasthan State, NDRF, Medical & Security preparedness etc.
Important telephone Nos. of NDMC, NDRF Delhi Rajasthan
state officers, Divisional officers etc are given in this plan.
Divisional DM plans of Jaipur, Ajmer, Jodhpur & Bikaner have
also been prepared.
God forbade such eventualities arise, nevertheless North
Western Railway. Disaster Management Plan 2010 has largely
addressed basic frame work for organizing relief and
restoration, if the need wanting so.
Date: 01.03.2011
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(A. K. Pawadia)
CHIEF SAFETY OFFICER
NWR/ JAIPUR
3
INDEX
Chapter
Subject.
Page
No.
1.
Introduction
5
2.
Concept of Disaster on Railways
6-7
3.
Disaster Management Act
8-11
4.
National Disaster Mangement Response Force
12-20
5.
Capacity Building To Handle Disaster / Training
21-22
6.
Types of Disasters
23
7.
Management of Natural Disasters
24-37
8.
Accident Related Disaster
38-70
9.
Man Made Disasters
71-81
10.
Rajasthan Sate Disaster Management authority &
82-92
Committee and their important Telepone No.
11.
Medical Prepardness in NWR
93 - 96
12.
Role of RPF in the event of Railway Accidents and other
97 -99
calamities.
13.
Important Telephone Numbers Relief Departments
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100-107
4
TERM OF REFRENCE
Disaster is a sudden and great calamity, which causes or has the potential to
cause deep distress to Railway users, passengers, staff and their families. However,
there is a distinction to be made between a disaster and an accident. Accidents are
occurrences where safety has been affected, where as Disasters, are those situations
which cause acute distress to passengers, Railway users, staff and their families.
Disaster management in the Railway context envisages expeditious, orderly, effective
and adequate relief measures in case of a disaster. Given the size and complexity of
the Railway network and the antiquely peculiar nature of each Railway disaster, it is
very difficult to precisely lay down the exact line of action for each and every
contingency. Continual efforts have been made by the Railways to evolve a well
organized and well- planned system for handling different situations on the basis of
the experiences gained over time. This booklet represents an effort to take the N.W.
Railway farther in that direction.
Objective of the booklet: The objective of this plan is to make the system
prompt, receptive and efficient enough to respond quickly and effectively in case of
any disaster and to establish a corporate safety management culture and make all
employees aware of their roles and responsibilities with respect to disasters.
The Disaster Management Plan has inter-alia include ‘who is responsible for what
activities in detail’.
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
Preparation and implementation of disaster management plan is the
responsibility of concerned General Manager/Divisional Railway Manager.
Authority to order ART/ARMV/Break Down crane – Chief Mechanical
Engineer/Chief Motive Power Engineer (Running & Loco)/Sr. Divisional
Mechanical Engineer/Divisional Mechanical Engineer, etc.
Senior most railway officer at the site of the accident shall be the designated
Site Manager.
Management of rescue operations – Primarily cperating , Mechanical and Medical
Departments. Assistance to be provided by all railwaymen (irrespective of their
department) as needed.
Relief operations including care for the dead – Commercial, Medical & RPF
Departments.
Communication network – Telecom Department.
Crowd control and law & order at site – RPF.
State police clearance for restoration – RPF.
Restoration operations –
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CHAPTER I
INTRODUCTION
In the earlier days to meet the accident, Indian Railway has
build up its own infrastructure of Cranes, Accident Relief Trains
(ARTs), Accident Relief Medical Equipments (ARMEs).Till the
beginning of the year 2005, a disaster on the railway in effect meant a
serious train accident, other items of disaster viz. Floods, Earthquakes
etc were handled independent of the safety organization on the zonal
railways. A high level committee (HLC) was constituted in Sep’02 to
review Disaster Management on the Railways. The terms of
reference of this committee were “to review the existing DM system
over Indian Railways related to train accidents and natural calamities
and to suggest improvements.
The high level committee had mainly gone into DM system over
Indian Railways related to train accidents, natural calamities were
hardly considered for review of relief/rescue arrangements.
Till August 2009, out of 111 recommendations, 91 have been
implemented on NW Railway, 3 have been modified and 1 deleted,
balance 17are under various stages of implementation.
The Ministry of Railways appointed another committee in the year
2004 headed by Shri I.I.M.S. Rana, retired Chairman Railway Board
but before the committee could submit a detail report it wound up.
Another Disaster Management Review Committee was appointed on
27.02.07 under the Chairmanship of Mr. G. Narayan, an ex. IPS
officer. The committee has submitted its report on 22.12.08, and is
presently under examination in the Board.
Disaster management Act came into existence in the year 2005.
According to this every ministry all Department of the Government of
India shall prepare a Disaster Management Plan specifying the
measures to be taken for prevention and mitigation of Disaster, its roll
and responsibility in relation to preparedeness and capacity building
to deal with any thereating Disaster situation or Disaster.
Natural Disaster response force (NDRF) have been formed
under the Disaster Management Act.at eight selected locations in the
country for dealing with relief and rescue operation realeted to all
types of Disasters.
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CHAPTER II
CONCEPT OF DISASTER ON RAILWAYS
2.0
Disaster defined in Railway’s context:
The concept of a Disaster was not adequately defined on Indian
Railways till 2005. Only cases of serious rail/train accidents were
considered as disaster.
The definition of DM as given by the Government of India was
legislated for the first time in the Disaster Management Act, 2005.
The broad principles of disaster for any department of the government
changed to the concept of any incident which could not be handled
with alone by that department i.e. if it was beyond the coping capacity
of a particular department, the incident could be termed as a disaster.
With this came the concept of the departments of Government of
India as also the State governments required to join hands to extend
whatever facilities were available with them to provide relief/rescue
and mitigation on the occurrence of a disaster.
2.1
Strengths of the Railways to handle a Disaster: -
In handling disasters, Indian Railways is in a unique position as it has a number
of strengths not available with many other departments of Government of India.
These include:
 Railways own Communication Network.
 Operating Control on each Division linked with each Station.
 Territorial Army Units.
 Uniformed force of RPF/RPSF
 Civil Defence Organization
 An army of Gangmen spread out all over the Indian Railways.
 Scouts and Guides.
Well equipped ARTs/ARMEs at different locations with trained dedicated
staff.
Railway own doctors and Hospitals /Health Units Situated at different
locations through out NWR.
Each of the above can be made use of to handle adversities depending upon
requirement to handle the disaster.
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Railway’s weaknesses/shortcomings to handle Disaster:
There are, however, a few weaknesses in the Railways which are very essential
in handling a specific type of Disaster as under:

Absence of Tunnel cutting equipment – in case of collapse of a rail
Tunnel, expertise and related equipment on this aspect is totally lacking.

Non-availability of trained divers for extrication of passengers and/or
casualties (dead bodies and drowning/drowned passengers) from a train
fallen down on the river/lake etc. Help of sports persons can be taken for
this; the time of their mobilization is a factor to be kept in view.
Non-availability of cranes operated from a ship/barge for lifting of the
coaches/bogies from a water body.
Definition of a Disaster on Railways:
“Railway Disaster is a serious train accident or an untoward event of grave
nature, either on the railway premises or arising out of railway activity in that
area, due to natural or man-made causes, that may lead to loss of many lives
and/or grievous injuries to a large number of people, and/or severe disruption of
traffic, necessitating large scale help from other Government/Non-government
and Private Organizations.”
2.2
Authority to declare a Disaster on NW Railways:
Board has nominated GMs, AGMs or CSOs (when GM/AGM are not available)
for declaring an untoward incident as Railway Disaster.
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CHAPTER III
DISASTER MANAGEMENT ACT
3.0 The Disaster Management Act, 2005
3.1 Salient Features
It is the central legislation on Disaster Management around which all
the Disaster Management related activities revolve since its
enactment. It legislates a holistic approach to Disaster Management
from mere responding to disasters to greater attention to prevention
and mitigation, capacity building and preparedness.
Disaster has been defined in this Act as under:
“Disaster means a catastrophe, mishap, calamity or grave
occurrence in any area, arising from natural or man- made causes, or
by accident or negligence which results in substantial loss of life or
human suffering or damage to, and destruction of, property, or
damage to, or degradation of, environment, and is of such a nature or
magnitude as to be beyond the coping capacity of the community of
the affected area”
Disaster Management has been explained in this Act as under:
“Disaster Management means a continuous and integrated process of
planning, organising, coordinating and implementing measures which
are necessary or expedient for•
•
•
•
•
•
•
•
Prevention of danger or threat of any disaster;
Mitigation or reduction of risk of any disaster or its severity or
consequences;
Capacity-building;
Preparedness to deal with any disaster;
Prompt response to any threatening disaster situation or disaster;
Assessing the severity or magnitude of effects of any disaster;
Evacuation, rescue and relief;
Rehabilitation and reconstruction”
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3.2
Important Provisions in the DM Act:
Section 35
The Central Government shall take all such measures as it deems necessary
or expedient for the purpose of disaster management and it shall include :a)
b)
c)
d)
e)
f)
coordination of actions of the Ministries or Departments of the
Government of India, State Governments, National Authority, State
Authorities, governmental and non-governmental organizations in
relation to disaster management;
ensure the integration of measures for prevention of disasters and
mitigation by Ministries or Departments of the Government of India into
their development plans and projects;
ensure appropriate allocation of funds for prevention of disaster,
mitigation, capacity-building and preparedness by the Ministries or
Departments of the Government of India;
ensure that the Ministries or Departments of the government of India
take necessary measures for preparedness to promptly and effectively
respond to any threatening disaster situation or disaster;
cooperation and assistance to the State Governments, as requested by
them;
deployment of naval, military and air forces, other armed forces of the
Union or any other civilian personnel as may be required for the
purposes of this Act.
Section 36
It shall be the responsibility of every Ministry or Department of the
Government of India toa)
Take measures necessary for prevention of disasters, mitigation,
preparedness and capacity-building in accordance with the guidelines
laid down by the National Authority;
b)
Integrate into its development plans and projects, the measures for
prevention or mitigation of disasters in accordance with the guidelines
laid down by the National Authority;
c)
Respond effectively and promptly to any threatening disaster situation or
disaster in accordance with the guidelines of the National Authority or the
directions of the National Executive Committee in this behalf;
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d)
Review the enactments administered by it, its polices, rules and
regulations, with a view to incorporate therein the provisions necessary
for prevention of disasters, mitigation or preparedness;
e)
Allocate funds for measures for prevention of disaster, mitigation,
capacity-building and preparedness;
f)
Provide assistance to the National Authority and State Government for
g)
i)
Drawing up mitigation, preparedness and response plans, capacity
building, data collection and identification and training of
personnel in relation to disaster management.
ii)
Carrying out rescue and relief operation in the affected area;
iii)
Assessing the damage from any disaster;
iv)
Carrying out rehabilitation an reconstruction;
Make available its resources to the National Executive Committee or a
State Executive Committee for the purposes of responding promptly and
effectively to any threatening disaster situation or disaster, including
measures for(i)
Providing emergency communication in a vulnerable or affected
area;
(ii)
Transporting personnel and relief goods to and from the affected
area;
(iii)
Providing evacuation, rescue, temporary shelter or other immediate
relief;
(iv)
Setting up temporary bridges, jetties and landing places;
(v)
Providing, drinking water, essential provisions, healthcare, and
services
in an affected area;
(vi)
Take such other actions as it may consider necessary for disaster
management.
Section 37
(1) Every Ministry or Department of the Government of India shalla)
Prepare a disaster management plan specifying the following particulars,
namely;
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(i)
The measures to be taken by it for prevention and mitigation of
disasters in accordance with the National Plan;
(ii)
The specifications regarding integration of mitigation measures in
its development plans in accordance with the guidelines of the
National Authority and the National Executive Committee;
(iii)
Its roles and responsibilities in relation to preparedness and
capacity-building to deal with any threatening disaster situation or
disaster;
(iv)
Its roles and responsibilities in regard to promptly and effectively
responding to any threatening disaster situation or disaster;
(v)
The present status of its preparedness to perform the roles and
responsibilities specified in sub-clauses (iii) and (iv);
(vi)
its
The measures required to be taken in order to enable it to perform
responsibilities specified in sub-clauses (iii) & (iv)
b)
Review and update annually the plan referred to in clause (a);
c)
Forward a copy of the plan referred to in clause (a) or clause (b), as the
case may be, to the Central Government which Government shall forward
a copy thereof to the National Authority for its approval.
(2)
Every Ministry or Department of the Government of India shall-
a)
Make, while preparing disaster management plan under clause (a) of sub
section (1), provisions for financing the activities specified therein;
b)
Furnish a status report regarding the implementation of the plan referred
to in clause (a) of sub-section (1) to the National Authority, as and when
required by it.
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CHAPTER IV
NATIONAL DISASTER RESPONSE FORCE
4.1
Location, Constitution and Functions
These have been formed under the Disaster Management Act at 8
selected locations in the country for dealing with relief and rescue
operations related to all types of disasters. 8 battalions, 2 each from
CRPF, CISF, ITBP and BSF have been placed in different parts of the
country. DG, Civil Defense under MHA is additionally looking after
the work of NDRF at the Centre. Out of these 8 battalions, 4 (1 each
from 4 Para-Military forces) to deal with Nuclear, Biological and
Chemical (NBC) Disasters and balance 4 will deal with Non-NBC
Disasters. Each Battalion has 6 Companies comprising of 3 teams,
Each team comprises of 45 men out of which 24 are for Search &
Rescue and balance 21 for support functions. Short-listed & trained
staffs are on deputation in NDRF. Details of 9 NDRF battalions are as
under:
SN
H.
Q.
Name
of
Officers/Designation
and
Location of Deployment
STD
Sh. R.K. Bhatia, DG
011
Tele(O)
Mobile No.
Fax Nos.
26712851,
971771248
26715303
Code
24101450
Sh.Sekhar Sundhan, SSO
“
26712944
9871464227
-
1
Commandant, 6th Bn ITBP
Gautam Budh Nagar
0120
2935114
9968610011
2351087
2
Commandant, 27 Bn, ITBP
Bhatinda (Pubjab)
0164
2246030,
Second-in-Command
“
2246758
-
-
Commandant, 6th Bn, CISF
Vellore (TN)
04177
246269,
09442105069
246269
Commandant,
4th
Mundali (Orissa)
0671
09437964571
2879710
3
4
5
CISF
--
2246570
2246570
246233
2879710
9937186222
Second-in-Command
“
“
09442105169
-
Commandant, 106 Bn, BSF
Kolkata (WB)
033
25264394
9434742836
25264394
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Second-in-Command
-
09435545951
-
0361
2841464
09435545951
2840284
6
Commandant,
128
Kamrup ( Assam)
7
Second-in-Command
-
-
09435545949
-
8
Commandant, 145 Bn. CRPF
Pune (Maharashtra)
02411
231245,
09423506765
231245
Second-in-Command
-
-
09423578446
-
Commandant, 146 Bn CRPF
Gandhinagar (Gujarat)
079
23262540
09427304100
23262587
23262547
09427304218
23262549
9
BSF
-
231509
As per the Disaster Management Act, various ministries and
departments under Government of India should join hands for mutual
assistance in case of a disaster. Assistance from local government and
non-government agencies is invariably required by the railway
administration for prompt relief and rescue operation in case of
disasters affecting railways and, therefore, assistance of NDRF could
be of great help to the railways.
4.2
Coordination with NDRF
NWR is in touch with NDRF battalion located at Gandhinagar (Gujarat) to
have the first hand knowledge of the resources available with them
and also to familiarize them with railway related disaster situations
and expose them to the issues relevant to the rescue and relief of
passengers during railway accident. It has also been advised to
associate NDRF in full-scale exercise that is held once every year.
There are no charges for availing the services of NDRF except the rail
transportation which railways may provide at their cost for attending
to rail disasters. Railways may also have to provide rail transportation
logistics for transporting NDRF in case of non-railway exigencies.
For requisitioning NDRF in times of a Disaster, the Zonal Railways /
Division have to approach Railway Board who will request NDMA to
direct the NDRF battalions to proceed at the site .
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Disaster Management Division , MHA.
(Ministry of Home Affairs)
Name of officers/Designation and Location Tel. (Office) (011)
of Deployment
Madhukar Gupta Home Secretary
23092989
23093031
Vinay Kumar
23092440
Tel.
(011) Mobile No.
(Residence)
23013058
09818745550
dt-23013102
26882943
09968294894
Secretary(Border Management)
Prabhanshu Kamal Joint Secretary (Disaster 23092456
Management)
Dev Kumar , Dir (NDM-I)
23092696
J.L. Chug , Dir. NDM-II
23092670
26254825
09868819595
26266708
24525239
09871087616
-
J.P.Mishra, Dir. DM-IV
Suchitra Goswami, D/S (DM-III)
V.P.Pasrija , Consultant (DM)
Omprakash , Tech. Officer
Duty Officer (DM Control Room)
Ramswaroop, US (NDM_II)
Ashok Shukla, US (NDM-III)
Mrs. Promilla Sen Gupta , US (NDM-IV)
Control Room Disaster Management)
24100688
25368827
-
09868248239
09818488486
09711558141
-
23093750
( Fax)
-
23093750
(Fax)
-
-
-
-
-
23092096
23094019
23092696
23094612
23093563
23093461
23092106
23092664
23093563
23093564,
23093566
Control Room (Internal security )
23093054,
23092763
23093885,
23092923
Toll free No. ( MHA,C/R)
011- 1070
Toll free No. ( Delhi Government, DM C/R)
011- 1077
Toll free No. (State Disaster Management State STD
control room)
Code +1070
Toll free No. ( District Disaster Management District
Control Room.)
STD code+1077
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15
NATIONAL DISASTER MANAGEMENT AUTHORITY ( NEW DELHI)
Name
of
officers/
Designation and Location of
Deployment
Gen.
N.C.Vij.,
Vice
Chairman
Dr. Mohan Kanda, Member
Prof.
N.V.C.Manan,
Member
K.M.Singh, Member
M.S. Reddy, Member
Tel. (Office) 011
Tel. (Residence) 011
Mobile No.
26701701
23793128
09211822999
26701775
26701777
24629330
26193746, 26107095
09871837999
09810111328
26701735
26701736
23385175
23382031
Lt.
Gen.
J.R.Bhardwaj
Member
Mrs. P.J.Roa , Member
J.K.Sinha, Member
Dr. B.Bhattacharya, Member
H.S.Brahma Spl. Secy. and
Secy. NDMA
Sunil
Kohli,
Financial
Advisor
DR. G.S.G. Ayyangar , JS
(Mitigation)
S.Suresh Kumar JS (policy
& Pllans)
Amit Jha , JS (Admn. &
coord.)
A.R. Sule, Dir (Mitigation)
Shivaji Singh Specialist,
NDRF
Commandant, NDRF
P.C.Sharma, Officer –incharge
Control Room.
26701778
23792026, 23019244
23011244
23073890
24122310
23070145
26701716
09810203406
09848046677
09810809456
09818092277
26701738
26701740
26701780
26701710
26161106(Telefax)
26701709
26701715
09811660605
09818384040
09971147620
09810365585
26701816
-
-
26701817
-
-
26701718
26109395
09868889597
26701791
26701745
26701745
09868885305
09810429292
26701746
26180520
26701728
2601723 to 728
25655410
-
09858117484
09891920146
-
026701729-30
-
1. NDRF is located at a distance of 39 kms. from Ahemdabad and 5
kms. from Gandhinagar on chiloda road, Gujrat.
2. Presently sharing accommodation withGroup center, CRPF,
Gandhinagar.
3. It’s area of responsibility, includes of Rajasthan, Gujrat and MP.
4. Administrative control lies with range DIGP, CRPF at
Gandhinagar.
5. They have authorized strength of 1149 forNDRF. There are 18
specialist response team in the unit, each consisting of 47
numbers. Each response team will have a dog squad.
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16
6. Commandant /NDRF informed that Railways should call the
battalion on their control phone No. 079-2320155
7. Battalion has sufficient Transport facility. Special trains can be
run, if no other faster means are available.
8. Mock drills should be conducted to assess the capabilities.
T-SUNAMI WARNING CENTRE, HYDERABAD (040)
Name of officers/Designation
and Location of Deployment
M.Ravichandran
Dir. INCOIS
Indian National Center for
Ocean information services
radhakr @ incois .gov.in.
T.Shinavasa Kumar Scientist
Incharge, ITWC (Interim
Tsunami Warning Centre)
Srinivas @ incois. gov.in
Dr.E.Pattabhi Ram Rao
Pattabhi @ incois.gov.in
V. Vhanumurthi, Dir.
Sr. S.Kathiroli, Dir NIOT
Director @ niot. res.in
Dr. B.R.Subramanian
Project Dir, ICMAM
brs @ icmam. gov.in.
Dr. V.Rajendran
Programme Dir, NDBP/NIOT
raju @ niot. res.in.
Control room Tsunami
Warning Centre
(Operation Centre)
Tel. (Office)
Tel. (Residence)
Mobile No.
Fax
23895004
-
09441229296
23895001
23895006
23886006
23892022
9441229297
23895012
23895008
23046412
9490191923
23895001
23884252
22461029
22460650
22460274
22590391
9444399800
22460275
24487539
9444025650
22460657
22460678
66783532
-
09444399827
22460661
23895011/19
-
-
23895001
SNOW & AVALANCHE STUDY ESTABLISHMENT
(CHANDIGARH) DRDO (0172)
Name of officers/Designation
and Location of Deployment
A. Ganju
Jt. Dir.
Rajesh Chand Thakur T.O.
(B)
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Tel. (Office)
Tel. (Residence)
Mobile No.
Fax
2699804-806
Extn-204
Extn-203
2705990
9872083177
2699802
-
09417049754
-
17
GEOLOGICAL SURVEY OF INDIA
Name of officers/Designation and Tel. (Office)
Location of Deployment
Dir. General Kolkata
03322861693/76
Sanjeev Sharma, Dir. (LHIM & 011-29053777
EPE) Delhi
lhim epe @ rediffmail. com.
Dr. J.Bagchi,
011-29053777
Geologist Sr. (Delhi)
A.K.Mathur
011-26051518
Dir. (LO (Delhi)
DMS Control Room (Delhi)
011-2996271
Tel.
Mobile No.
(Residence)
-
Fax
27017035
9958532037
99962671
29051328
-
-
-
-
-
-
-
-
29962671
22861625
INDIAN METEOROGOGICAL DEPARTMENT (011)
Name of officers/Designation and Tel. (Office)
Location of Deployment
AVM (Dr.) Ajit Tyagi, VSM DG 2411842
(M) dgmmet @ gmail. com.
A.K.Bhatnagar
24697473
ADG (M) Seismology
R.S. Dattatrayam
24611305
Dir in charge Seismology
A.K.Sukla
24616309
Dr. (Consultant)
Awdesh Kumar
24611068
Director
B.P.Yadav , Dir. (NHAC)
24629798
Seismology Control Room
24619943
24624588
Flood control Room
24631913
Cyclone Warning
24652485
D:\106750942.doc
Tel.
Mobile No.
(Residence)
24633692
9313982396
Fax
24654939
9891399114
24697473
24622827
9868109671
24634714
9868109672
24619943
24611305
24619943
24644284
9899153923
-
26166773
-
9911456889
-
-
-
-
-
24611792
18
CENTRAL WATER COMMISSION (CWC)(011)
Name of officers/Designation Tel. (Office)
and Location of Deployment
C.Lal, Dir (FMP)
26182836
26102935
A.K.Srivasta, Dy. Dir (T)
26105274
G.S.Tyagi, Dy. Dir.
26182836
S.Vankataraman, Asstt. Dir.
26106523
Krishna Kumar,
26106523
Extra Asstt. Dir.
R.C.Jha, Member (RM)
26103221
S.P.Kakram, Commissioner 24362780
Ganga
(Telefax)
ASPSinha,
24361393
Sr.Jt. Commissioner Ganga
CWC, Control room
26106523
Tel. (Residence)
Mobile No.
Fax
-
9811054117
26191431
9810467002
9868715857
9868938489
9968268652
26106523
26102935
-
28051340
24368238
9811805299
9818616963
26101749
-
-
9818252998
-
-
-
-
INTEGRATED DEFENCE STAFF (011)
Name of officers/Designation Tel. (Office)
and Location of Deployment
DCIDS (Ops)
23013947
E-35886
ACIDS (Jt.OPs)
23011442
E-35894
DACIDS (OPs Lgs)
23005134
Dir. (OPs Lgs)
23005126
Jt. Dir (OPs Lgs)
23005133
OPs Room (HQr IDS)
23005131
23005114
Tel. (Residence)
Mobile No.
Fax
23017339
E-35887
25683321
-
-
29230114
23070942
25264220
-
9810986642
9868462806
9891422396
-
9968286707 23005137
23005226
23005226
23005137
24605147
ARMY HQR (EXCHANGE NOS- 23010131/23018197)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Tel. (Residence)
Mobile No.
FAX
DGMO
23011506
E- 33172
24615208
E-33251
26142269
E- 39124
-
-
23011506
-
23011617
-
23011617
9818106439
23011617
-
9810431696
E-39823
-
23011617
ADGMO (A)
ADGMO (B)
Dir.MO-6
GSO-I MO-6
Dir OL - 2
D:\106750942.doc
23011506
E-33170
230116611
E-33174
23014891
E- 33176
23018034
E- 33220
23019739
E-33221
23335218
23018530
E-35221
23339055
19
AIR HQR (EXCHANGE NOS- 23010231)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Tel. (Residence)
Mobile No.
ACAS (Ops)
24672974
9871213393 23017627
24642195
9871097929 23016354
23098030
-
23016354
25674806
-
-
Dir. Ops (H)
23014424
23010231/7528
23110231/7559
23016354
23010231/7545
2305857
23010231/7551
JD Ops (LS)
JD Ops (H)
23010231/7546 23010231/7552 -
PD Ops (Off) (T&H)
Dir. Ops (T)
FAX
9818220586 23016354
9868468583 23792973
NAVAL HQR (EXCHANGE NOS- 23010121/ 23014167)
Name of officers/Designation
and Location of Deployment
ACNS (IW &OPS)
PDNO
DNO
Tel. (Office)
Tel. (Residence)
Mobile No.
23011477
23011706
23010503
230136886
24103647
-
9818670792 9818688390 23793007
9313440987 -
Name of officers/Designation
and Location of Deployment
Army OPS Room
Air OPS Room
Naval OPS Room
Tel. (Office)
Tel. (Residence)
Mobile No.
FAX
23011617
23013680
23011252
23013540
Exchange)
2557(RAX)
-
23792973
--
-
FAX
OPS Room
NIDM
Name of officers/Designation
and Location of Deployment
P.G.Dhar Chakrabarti, ED
dharc @nic.in.
Shaleen Kabra , Jt. Dir.
shaleednk @gmail.com.
Arun Shadeo, Consultant
Sanjeev Srivastava,
Head SARC DM Centre
Tel. (Office)
Tel. (Residence)
Mobile No.
FAX
23702445
24364896
9819394225 23702446
23724049
23383639
9871914012 23702442
23702441
23765233
-
9868277276 23702446
9868106800 -
COAST GUARD (EXCHANGE NO. 23385312/23384174)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Comdt . (JD Ops- II)
23382695
OPs- Room (CG-HQ)
23384934
Tel. (Residence)
Mobile No.
FAX
26149516
-
9871829447 23383196
SHIPPING (O22)
D:\106750942.doc
20
Name
of
officers/Designation
and
Location of Deployment
Miss. Laxmi Venkatachalam
DG
Dr. CBS Vankat Raman Jt.
DG.
Capt. M.M. Shaggi Nautical
Advisor
Capt. A.S.Chadda DG COM
Centre
Tel. (Office)
Tel. (Residence)
Mobile No.
2263156
-
9930862004 22626756
22614911
-
9930656950 -
22670863
-
932710300
22694352
22610606
22614646
-9821823704
-
-
Name/Desig. Of NDRF
the
Battalions
Commandant
Sh.P.S.P.Nair
6 Bn CISF
(NDRF)
STD
Code
Office
Telephone
Telefax
04177
246594
246269
246300
Sh.
Raman 6 Bn ITBP
Khandwal
(NDRF)
Sh. Arun Kumar 4 Bn CISF
(NDRF)
01733
253474
253458
2879709
Sh. B.Sinha
3 Bn ITBP
(NDRF)
011
Sh. R.C.Meena
146
Bn 079
CRPF
(NDRF)
145
Bn 02114
CRPF
(NDRF)
Sh. B.D.Das
Sh.
Daniel 148 Bn
Adhikari
BSF
(NDRF)
Sh.S.S.Gulenea
106 Bn
BSF
(NDRF)
D:\106750942.doc
0671
25316837
25316256
23262540
23261551
231509
0361
2840306
033
25263077
FAX
Address
PO-Suraksha
Campus
Arrakonam, Dist.
Vellore TN-63452
253593
26,
Panchkula,
Haryana - 134116
287910
PO-Mumdali,
Cuttack
Orissa454006
25317256 TAC Headquarter
Chawla Camp, New
Delhi – 110071.
23262540 Chilora
Road,
Gandhinagar
Gujrat-382042
281241
PO-Vishnupuri,
Telegaon,
Pune,
Maharashtra410507
2840284
Chilora
Road,
Gandhinagar
Gujrat-382042.
25264394 Digberia Camp. PO
Babu Road, Madhya
mgramBarasat,
Kolkata-700 178.
21
CHAPTER V
CAPACITY BUILDING TO HANDLE DISASTER TRAINING
5.0
Disaster Management Training on the NW Railways
5.1 Officers and staff of NW Railway are being given training in
Disaster Management at RSC-BRC, IRITM- Lucknow, ZRTI-UDZ as
per the Rly. Boards letter No.E (MPP)2009/3/1 dated 20.01.2009.
Division will arrange Disaster Mnagement training of ART/ARME
staff, Railway staff on Board Passenger Carrying Trains, Coach
Attendant, Catering Staff, AC mechanics, Coach Cleaners etc. at
training centers available on Divisions.
Till now any training on the subject of Disaster Management implied
subjects connected with Train Accidents only. There is no training
given for natural calamities or for terrorism related items and
Biological, Nuclear Disasters etc. Hence the subjects of Disaster
Management are more vast and varied. It is essential to train our staff
to meet challenges for any type of disaster. Even training is to be
combined for all the “On Board Train Staff” so that they can meet the
challenges together. This will include training of even Non Railway
employee giving their service on trains.
S.No. Categories of Officials
1
Top Level Management
(GMs, PHODs, DRMs and
other SAG Officers)
2
Middle Level Management
(SG & JAG officers)
3
4
5
6
New Training methodology and schedule
3-day Disaster Management Modules are to be
delivered at IRITM/LKO @ :
Once every five years for SAG Officers and above.
During
AMP and MDP programmes at RSC/BRC
IRITM, LKO.
Frequency of Training:
Once every five years.
Lower Level Management IRITM/LKO
(SS & JS officers including Frequency of Training:
serving Group B officers).
Once every five years.
Probationers and Group B RSC/Vadodara.
officers attending induction
courses
Supervisors of all frontline One-week course at ZRTI Udaipur. .
departments (Mechanical, .
Electrical,
Engg.,
S&T, Frequency of Training:
Traffic Comml. & Optg.)
Once every five years.
Railway Staff on board
Such
staff
willbe
trained
in
appropriate
D:\106750942.doc
22
7
8.
passenger carrying train
(TS,
Dy.TS,
TTEs
&
catering staff of Commercial
Department,
Coach
attendants
and
AC
Mechanics from Electrical
Departments, some of the
selected coach cleaners of
Mechanical
Departments,
some of the RPF escorting
staff and catering staff of
contractor wherever outsourced).
Nominated ARMV and ART
staff of Mechanical and
Medical departments
multidisciplinary groups at such locations in the
divisions where there is concentration of such staff.
This training will given in selected training cemters
for Artisan and Group D staff of divisions like C&W
traing center ,PWI, training center , Electrical (AC), ,
training center on divisions.
Frequency of Training:
Once every three years.
Such staff are to be trained at STC/Bangalore,
Frequency of Training:
Once every three years.
Disaster management team RPF Academy Lucknow.
of RPF staff & other RPF Frequency of Training:
personnel associated with Once every three years for disaster management
relief rescue operations.
team of RPF.
Once every five years for other RPF officers and staff.
ZRTI Udaipur is giving training in Disaster Management to all the
Accident Related Staff like Guards, Drivers, SMs, TIs, PWIs, SSEs(C&W),
Commercial and Electrical staff etc.
ZRTI/ UDZ is also conducting counsel on DM for IRCTC staff , who are
performing duties on Trains.
D:\106750942.doc
23
CHAPTER VI
Types of Disasters
Disaster in the Railway context was traditionally a serious train
accident, caused by human/equipment failure, which may affect
normal movement of train services with loss of human life or property
or both. This is now extended to include natural and other man made
disasters. Different types of disasters are described below:
(a)
Natural Disaster
Earthquakes, Floods, Cyclones,
Land Slides, T-sunami etc.
(b)
Train Accident related Disaster
1. Collisions (Mass casualties),
2. Train marooned (flash floods),
3. Derailments at a bridge over a river and coaches falling down;
4. Train washed away in cyclone,
5. Drailment of a train carrying explosives or highly inflammable
material,
6. Tunnel collapse on a train,
7. Fire or explosion in trains
(c)
Man made Disasters
1. Acts of Terrorism and Sabotage, (loss of life and damage to property.)
2. Setting fire to a Train, Railway installations etc.,
3. Bomb blast at Railway Station/Train,
4. Chemical (Terrorism) Disaster,
5. Biological and Nuclear Disaster,
6. Tampering with Railway fittings to cause a serious accident,
terrorism/security related crisis etc.
D:\106750942.doc
24
CHAPTER VII
MANAGEMENT OF NATURAL DISASTERS
1. Long-term Preparedness.
Natural disasters that have serious bearing on the Railway have been
identified as Floods, Cyclones and Earthquakes. While, in case of
floods and cyclones, an effective system of forecasting of the
impending disaster does exit, it is impossible to forecast an
earthquake.
Therefore, any analysis of earthquake preparedness will not be very
meaningful. However, the preparedness for floods and cyclones, will
be such that, it can deal effectively with post earthquake situation.
In the following paras, the line of actions by various departments in
case of a disaster has broadly been outlined. Each department,
Division should draw out its own line of action elaborately, on the
basis of these guidelines, taking in to account all aspects of disaster
management.
a) Identification of the risk Zones:Civil Engineering department, in co- ordination with civil authorities,
CWC & IMD, shall identify the areas prone to natural disasters, such
as floods, cyclones, and earthquakes. A detailed inventory of major
infrastructures, such as tracks, bridges, telecommunications, structures
etc. which may be affected, shall also be prepared.
b) Monitoring the quality of constructions :Civil Engineering department will review the quality of constructions
of tracks, bridge and foundations of houses and ensure that all repairs
and new constructions take in to account the proneness of the area to a
particular natural disaster. The department shall come out with
technical guidelines for structural preventive measures and quality
control. Mandatory for all areas vulnerable to floods, cyclones and
earthquakes.
D:\106750942.doc
25
Guidelines on Earthquakes and Floods
Railway
Infrastructure
Railway Track
Formation (incl.
station Yards,
bridges/culverts,
ROBs/RUBs,
etc.
Earthquake
Proneness
Review
New
Construction
Must
be
earthquake
resistant as per
the design based
on IS 1893-1984
Buildings
being followed
housing
on NWR.
signaling gears Existing
like RRI, SSI Infrastructure
etc.
Identify
Buildings
in existing railway
open
line infrastructure
maintenance
falling
under
work
centers various seismic
like loco sheds, zones.
Coaching
depots etc.
- Review for
earthquake
Station
resistant
buildings
adequacy based
on
age,
Control room, foundation and
other important other details.
office building,
etc.
- Retrofit/rebuild
to
make
it
High-rise
earthquake
residential
resistant.
buildings, other
important
- Training of
residential
Engineers
(at
buildings
various levels)
D:\106750942.doc
Flood Proneness Review
New Construction:
Railway Station building should be
located in such a fashion that they are
above the levels corresponding to a 100
year frequency or the maximum observed
flood levels. Similarly they should also
be above the levels corresponding to a 50
year rainfall and the likely subversion
due to drainage congestion.
Government offices buildings should be
above a level corresponding to a 25 year
flood or a 10 year rainfall with
stipulation that all buildings in vulnerable
zones should be constructed on columns
or stilts.
Railway track at levels well above the
likely flood levels.
Existing Infrastructure:
Co-ordination with flood/rain forecasting
agencies to get early warning so as to
introduce patrolling. Speed restriction
etc. as per the provisions in Railway’s
SR.
Inspections of Railway Affecting Works
– to be streamlined and timely ensured.
Review of waterways for adequacy and
alignment and measures to modify, if
needed.
26
Railway
hospitals
Status Note on the lessons learnt from the
- associated with previous flood situations in the past 5
design
and years.
construction of
railway
Bye-laws for buildings in flood plains.
infrastructure.
Making existing and new buildings and
- Any other infrastructure capable of withstanding
item
that fury of floods.
railway
may
like to add.
Any other item that railway may like
to add.
Genral instructions
1. Earthquake
1)
ii)
iii)
iv)
i)
ii)
i)
ii)
iii)
When first tremors are sensed during an Earthquake, all
personnel should evacuate buildings and assemble at safe places
away from structures, walls and falling objects.
Emergency shutdown should be declared.
Emergency response plan to be activated.
After status is restored, personnel should inspect all facilities for
damage assessment, cleanup, restoration and recovery.
2. Landslide:
Whenever landslide is expected/Experienced due to heavy down
pour all train service should be regulated.
Rescue team to be rushed for restorations work.
3. Floods:
Based on the weather forecast warnings regarding impending
flood condition, following steps should be taken.
Bridge watchman to be provided at vulnerable points to inform
flow of water.
Shifting all personnel and movable equipment around the bank.
If time permits sandbag dykes can be constructed to ensure safe
passage of trains.
D:\106750942.doc
27
iv) Regulate train service till flood recedes.
v) Evacuate people on train/ at station and move them to a safer
place.
vi) Contact Fire brigade, Naval, Army, Air force, Local boat man
and arrange divers and boats.
vii) With the coordination of local authorities the Engineering
officer/supervisor or other supervisors at that stations shall
arrange temporary shelter in nearby schools, marriage hall,
community center etc.
viii) If necessary arrange coaches to accommodate the effected
temporarily.
ix) Seek assistance from voluntary organization and arrange
drinking water, food, medicines, etc.
x) RPF & GRP will co ordination with local police and shall
arrange protection.
xi) Keep communication with divisional control office.
xii) When people are marooned by flood, arrange air dropping of
food packets, cloths etc, with the assistance of civil
administration.
xiii) Contact SJAB, local doctors and provide medical care to the
affected.
xiv) Take all necessary action to provide shelter and other assistance
to those affected by floods.
4. Cyclone / storm
When a train is caught in a cyclonic storm at mid section/
station:
i)
Stop train clear to cutting, bridges and embankments.
ii) Guard, Driver and other Railway staff on train shall open all
doors and windows of all coaches.
iii) Station Master shall not start trains when the wind velocity
exceeds the permitted level
iv) Make announcement frequently to warn the public about the
storm/ cyclone.
v) Take all necessary action to provide shelter and other assistance
to those affected by cyclone and storm.
D:\106750942.doc
28
(1)Action to be taken at HQ level
1. On receiving the first information, all Zonal Disaster
Managenent committee (ZDMC) Members will assemble in
emergency control room.
2. ZDMC .I/C will contact to State Disaster Management
Committee Members.i.e. Chief Secretary of Rajasthan, Railway
Board and NDRF etc.
3. ZDMC .I/C will contact with adjoining Railways/adjoining Civil
Authorities if require.
4. ZDMC .I/C will contact NGOs, Civil Defence Authorities and
Private parties.
5. Zonal Disaster Management Committee will monitor the
functioning of the concerened Division and assist them.
Action to be taken at Divisional level
1. (DDMC) All Members of Divisinals Disaster Management
Committee will assmble in Emergency Control Room, DRM will
also inform to NWR HQ & Rly Board of NDRF if services are
required to meet the Disaster.
2. DDMC Inchargewill inform District Collector, SP, CMHO, Fire
Station Officers and other concerned Authorities.
3. In case of Mass casualties Incharges of all the Civil Hospitals,
Private Hospitals should be asked for Medical Help.
4. Services of NGOs and Civil Defence, Home Gaurds should be
asked.
5. DRM/ADRM and other concerned Officers should immediately
rush to the site.
6. In case of Transportation is required by Civil, Army, Police
Authorites of the States the same should be arranged.
Medical First Responder (MFR)
Railways are not to be treated as Medical First Responder (MFR).
NDRF along with trained personnel of State Govt. and district
administration will be Medical First Responder (MFR) for meeting
any type of disaster on Railway
D:\106750942.doc
29
2. FORCASTING:Warning giving adequate notice period is available in case of floods
and cyclones. The flood and weather forecasting messages are
published in flood bulletins daily by the Chief Engineer of the
concerned state in co - ordination with C.W.C. ( Central Water
Commission) and I.M.D. Similarly cyclone warning message are also
issued by the I.M.D. (Indian Meteorological Department)
Arrangements exist with the Meteorological Department Govt. of
India for issuing weather warning messages, from its offices situated
at Delhi, Jaipur, Ahemdabad Jodhpur Bikaner and Ajmer to the chief
controller of all the divisions of NWR apart from central emergency
control at GM office NWR. Similar arrangement may be worked out
by the Chief Bridge Engineer NW Railway, with the State authorities
for communication of floods warning messages.
All India Radio, Doordarshan, Private T.V. Channel also brood cast
floods cyclones messages frequently to give regular up date of the
situation. Information regarding forecasting of havey rain and cyclone
can be obtain directly from the website of the India meteorological
department. The address of the official website is – www.imd.gov.in.
Similarly, information regarding flood warning can be obtained from
the official website of central water commission (CWC). The address
is – sttpp://cwc.nic.in
3. Preparedness after forecasting of the disaster :a) Opening of disaster Control Rooms:
Immediately on receiving warning message, of a severe flood or
cyclone; Emergency controls shall be opened at the Divisional
Control offices and Central Emergency Control at GM office NWR,
Jaipur. These control rooms shall be manned round the clock by one
Senior officer from each of the following departments.
- Operating
- Commercial
- Civil Engineering
D:\106750942.doc
30
-
Signal & Telecom. Engineering
Mechanical Engineering
Electrical Engineering
Medical
Store.
These Control Rooms will have state of the art communication
systems as well as a channel of communication with C.W.C./I.M.D.
and State agencies so that data can regularly be exchanged.
b)
Medical Department:
(i) Ensuring adequate stock position of essential medicinesHealth department will review the stock position of essential
medicines, disinfectants, first- aid materials and other essential
items and move the stock to the divisional hospitals/ health units
and also to vulnerable points.
(ii) Health and civil engineering departments will take
measures for prevention of epidemics with facilities like
drinking water, sanitation and proper drainage and take adequate
steps for disinfection of water bodies in the post- disaster
situation.
(c)
Telecommunication Department:
Telecommunication Department will provide adequate facilities
of wireless communications, satellite phones and fail safe
telephone lines in disaster prone areas for ensuring effective
communications during disaster. For this purpose the facility of
mobile telephones and WLL to be explored.
(d)
Electrical Department:
Electrical Department will provide stand by generators at
strategic locations, (With adequate fuel) such as hospitals,
telecommunication installments etc. It should also keep essential
items ready at specific Locations for any emergency.
D:\106750942.doc
31
(e)
Transportation Department :
(i)
Sr. DOM of the concerned divisions will make a rough
assessment of requirement of essential staff and their area of
deployment and advice HQRs and central emergency control/
Jaipur accordingly.
(ii)
SMs of the area which is likely to be affected will ensure storage
of adequate drinking water, functioning of petromax lamps,
adequate availability of rechargeable torches, match box, fuel
for generator sets, functioning VHF sets, charging of stand by
batteries and adequate First Aid equipments, in co ordination
with the officials of concerned departments.
(iii) SM will also ensure that stabled wagons/ coaches/ loads at their
station which are likely to roll are chained and sprigged. Special
instructions as per station working rules (NWR) should be
strictly followed and confirmed to divisional control.
(iv)
In order to avoid any mishaps or damage to passenger carrying
trains and to avoid marooning of passengers, the COM or an
officer acting on his behalf will issue instructions, to all
concerned for necessary diversions, cancellation or regulation of
trains running through the area likely to be affected by flood/
cyclone.
(v)
Coaching train should be suitably controlled/ diverted. The
controlling of trains should as far as possible, be done where
adequate water supply, lighting, catering and medical facilities
are available.
(vi) All trains, which are caught in the affected area shall be
immediately controlled. Action shall be taken by SM/Guard and
Loco pilot of such trains as per SR. 2.11.
All such instructions should be communicated to CPRO for
adequate publicity.
D:\106750942.doc
32
(f) Action to be taken by commercial department :(i)
Enquiry offices should be opened at important stations with
effective communications systems so as to keep up to date
relevant information and disseminate this information through
the public address system.
(ii) Arrangement shall be made for food, water, tea and snacks for
stranded passengers at suitable places.
(iii) Arrangement shall be made, in co- ordination with
transportation department, for transshipment of passengers if
necessary.
(g)
Action to be taken by Engineering Department:
(i)
A train loaded with the essential items like cinders, boulders,
quarry dust, empty cement bags filled with earth/sand etc will be
ordered to run in consultation with traffic department to stations
close to the areas likely to be affected.
(ii) Patrolling of the vulnerable locations shall be intensified.
(iii) Empty flat wagons (BRH/BRN) will be placed at suitable siding
(Preferably in goods platform lines with loops) to enable quick
loading of earth moving machinery.
(h)
Actions to be taken by the Mechanical Department
(i)
ART/ARME/ARMV staff and crane driver will be alerted so
that they can be rushed to duties with minimum delay.
(ii) Drinking water and food items shall be provided on
ART/ARMEs for the rescue staff.
(iii) All road vehicles irrespective of departments to which these
belong, including jeeps, cars, light and heavy material carrying
vehicles shall be kept in readiness at nominated places with
adequate fuel and two drivers to move man/ materials
/equipments at short notice.
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(i)
Action to be taken by Security Department.
DSC/Dr.DSCs will nominate security personnel at the following
places(i) To accompany “ relief material” carrying trains when ordered.
(ii) To help commercial & station staff of major stations to handle
public enquiries.
(iii) At each station when any passenger carrying train is regulated.
(iv) On heavy vehicles carrying relief materials.
(v) At major restoration sites after the disaster.
(j)
Nomination of officers to man strategic Locations:-
(i)
Each PHOD/Concerned DRM will also nominate the officers to
camp at important wayside stations. Such monitored officers
will be in readiness to proceed to and camp at given stations at
short notice.
(ii) The staff & officers of Engineering, Electrical and S&T
departments will be earmarked at Divisional and HQs level and
alerted so that they can proceed to co–ordinate their respective
restoration works at a short notice.
(iii) Light motor trolleys should be arranged and kept in readiness at
strategic stations. At least one officer and a few staff should be
nominated for each. They should be provided with VHF sets,
Satellite phones and mobile phones so that they can accomplish
the mission of physically covering the entire affected area and
can give “ First information of damages and assistance required”
promptly. Competent and experienced officers & staff should
be nominated for the job.
(l) Monitoring cells
Committees comprising heads of the following departments will
be constituted both at Zonal and Divisional level to ensure
proper co-ordination during natural disaster.
(i) Medical
(ii) Civil Engineering (iii) Operating
(iv) Commercial
(v) Mechanical Engg. (vi) Electrical.Engg.
(vii) S&T Engg.
(viii) Stores
(ix) Safety
These committee will be responsible for:-
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(1)
(2)
Detailed planning of movement of food and other relief
materials and essential medicines.
Keeping effective co-ordination with civil/military authorities
and voluntary organizations for rescue operations.
POST DISASTER MANAGEMENT
1.
Meeting of Disaster Management monitoring cellsOn receipt of the message of a disaster, the disaster management
monitoring cells at divisional and zonal head quarters level, will
meet immediately to take stock of the situation and monitor the
line of actions to be taken.
2.
(i)
(ii)
3.
Assessment of the Damage
Immediately after the disaster the extent of the damage shall be
assessed by the following means :Motor Trolley survey by the nominated officers and staff.
Assessment by nominated officers/ Staff by road vehicles where
possible.
Information to the control -
After the assessment, prompt information shall be
communicated through VHF sets/Mobile Phones/ Satellite
phone to the control mentioning the following:(i) Nature of damage / obstruction to track with location.
(ii) Possible method/ system for restoration.
(iii) Resources required for restoration.
(iv) Whether or not a light vehicle (e.g. Tower Wagon) or light
engine or relief train can pass on the section.
(v) Likely time to clear the location by repairing the damage/
removing the obstruction.
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(4)
Movement of Relief Trains for rescue, relief and restoration.
(i)
On receipt of first information from the affected site, all the
relief trains on the section must be ordered and should be
dispatched with full equipment and full complement of staff.
(ii) Responsible Railway officers should reach the spot where
passengers are stranded on priority so as to organize water, food
tea and snacks for the passengers.
(iii) If necessary the assistance of Air Force Authorities or Private
Air operators shall be sought by DRM for airdropping of food
packets or air-lifting of passengers to safer places.
(iv) Assistance of state authorities for boats, divers or fire brigade,
shall be sought as per the requirement.
(v) Medical team shall be moved on priority to places where there
are injuries & casualties to passengers or Railway staff.
(5)
Restoration of line of Communication
After the relief and rescue operation, the next priority shall be
the restoration of line of communications. On receiving the
complete picture of damages from the site, each department
shall chalk out its line of action accordingly. The responsibilities
of the departments are broadly out lined below:-
(i)
Engineering Department
The Engineering department shall be responsible for quick
restoration of un –obstructed train path (first single & then
double .They should co-ordinate with civil authorities
,contractors ,private agencies ,stores and transportation
departments for effective movement of men ,machinery,
materials and equipments to the site. It should also hire
machinery or tools from civil authorities, contractors and private
agencies if required.
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(ii)
S&T Department
Effective means of communications at strategic points shall be
established for exchange of information. Restoration works of
signals and interlocking should be under taken systematically.
(iii) Transportation Department :
As soon as single line un obstructed path is restored the primary
responsibility of the transportation department shall be to
resume train movement. Sufficient number of train passing staff
shall be deployed at nominated stations for this purpose.
(iv) Electrical Department:
Electrical department shall be responsible for providing
temporary lighting arrangements through generator sets at
strategic locations. They should co ordinate with State
Electricity Authorities for restoration of power supply.
Sufficient number of staff with materials, equipments and
machinery shall be deputed for the restoration work.
(v)
Stores Department :
During restoration, Stores Department shall play a proactive role
in making emergency purchases preferably by standing spot
purchase committee and supplying the same to the user
departments at sites. For such purposes a note counter signed/
signed by HOD/PHOD in HQ will be treated as a valid demand.
(vi) Medical Department:
Medical department shall be responsible for taking all necessary
steps to prevent epidemics at the affected sites. They should coordinate with civil engineering department to provide drinking
water, good sanitation, proper drainage system so as to prevent
infections, at the affected Railway Area.
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(vii) Public Relations Department
Wide publicity shall be given in press and media to attract
voluntary organizations, individuals, NGOS & medical
practitioners etc, so that their help can be enlisted.
The composition and timings of Relief Train movements shall
be publicized.
(viii) Personnel Department
Personal Branch will be responsible for supervising the
movement of materials for the Railway staff in co-ordination
with concerned departments and agencies.
6.
Emergency Purchases of Materials
(a)
Emergency demands placed through HOD’s notes shall be
complied with by the store Department through a spot purchase
committee. It is preferable to have spot purchase committees of
SS,JAG and SAG levels, who will be authorized to make spot
purchases for the same value as in case of the Tender
Committee.
(b)
Works, Contracts, single tender and hiring of machineryFor restoration of traffic, single tenders may be awarded to the
competent and experienced contractors who have sufficient
capacity to mobilize machinery and materials with the prior
approval of the GM, for the procurements of materials and
hiring of machinery.
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CHAPTER VIII
MANAGEMENT OF ACCIDENT RELATED DISASTER
All divisions Disaster Management Committee Headed by DRMs will
be in regular touch with District Disaster Management Committee and
other Government Departments who are having resources to meet the
challenges developed due to the disasters. DRM will also have the full
knowledge and resources available with State Government
Departments, NGOs and Private Party etc. Coordination between the
concerned organizations can be done by visiting one organization by
the others. Even combined Mock Drills can be done by the
participation of concerned Department at one place.
(1) All divisions should be fully aware of the local; civil, army and
other resources available for supplementing their disaster
management efforts as and when required. On getting information of
Accident related disaster, DRM will immediately inform HQ
Emergecy Control, concerened District Disaster Management
Committee(Collector& SP) and also HQ /Rly Board if assistance of
NDRF is required.
The Disaster management Plan, of each division must contain
the following information relevant addresses, contact persons
and their contact telephone/mobile numbers wherever required.
i)
ii)
iii)
iv)
v)
vi)
vii)
viii)
ix)
x)
Important telephone nos. including mobile nos. of Railway
officials at both Zonal headquarters and divisional level.
List of medical facilities of divisions
List of phone nos. of stations, their respective blocks,
Districts and states.
List of District and State officials.
List of fire stations with contact phone nos.
List of Army services headquarters and corresponding
railway zonal /divisional headquarters.
List of Location of ARME/ART.
List of News Agencies with contact no.
List of helipads/ airstrips.
List of social organizations/NGOs.
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xi)
xii)
xiii)
xiv)
xv)
xvi)
xvii)
xviii)
xix)
xx)
xxi)
xxii)
2. (a)
i)
ii)
ii)
iii)
iv)
v)
vi)
vii)
viii)
ix)
x)
xi)
xii)
xiii)
xiv)
xv)
xvi)
Establishments having road cranes/ Bulldozers etc. (Earth
moving equipments.)
Establishments having tents and decorations equipments.
List of electrical decorators.
Availability of boats.
Name and address of Divers (Local/Police)
List of Forensic personnel.
List of Road Transport (State & Private)
List of distance & time taken by road and rail.
A road map supermposed on system map of the division.
List of materials available in each ARTs/ARMEs.
Updated Stations/Yard diagrams of the division.
List of major and important bridges and their locations.
Divisional control office must have a ready updated list of
names, addresses, telephone numbers and any other relevant
information of the following.
For every station/section of a Division, fastest approach by
rail or road.
Detailed road maps.
Locations where a small plane or a helicopter can land
(during day or night).
Local doctors, hospitals, polyclinics, nursing homes, etc. at
all major junctions, along with facilities available.
Officials of civil administration, district- wise.
Senor officials of state administrations.
Defense establishments, including army, navy and air force.
Paramilitary establishments (BSF/CISF, etc.)
Names of addresses of Divers (Local/Police).
Names & addresses of Boatmen & Availability of Boats.
Social, Voluntary, Industrial and other non- government
organizations.
Organizations having road cranes, bulldozers, etc.
Organizations having flood light equipment etc.
Establishments having communications facilities, etc.
Establishments having tents etc.
Fire brigade stations.
Road transport depot- both State Government and private.
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xvii)
xviii)
Local Air and TV stations.
Station wise list of ARME with adjoining division of the
home Railway as well as that of adjoining Zonal railways.
Details of relevant items pertaining to each station must be available
individually at major stations also.
These details must be reviewed and updated in the month of January
every year.
(b)
Display of addresses of Government/ Railway Officials and
other particulars at stations.
At each Railway Station, a complete list must be maintained
and hung at a conspicuous place, indicating the following-
(i)
(ii)
(iii)
(iv)
(v)
Government officials in whose jurisdiction the station
comes; along with their name and places of their HQRs and
contact Numbers.
District Magistrate or Dy. Commissioner, Sub Divisional
Officer/ Magistrate.
District Superintendent of Police.
District Superintendent of Government Railway Police.
Inspector General of Railway Police.
Officer in charge of Local Police Station.
Officer in charge of Government Railway Police. Civil
Surgeon.
Post Master General.
Superintendent of Post and Telegraph.
Inspector of Post and Telegraph.
Base stations of Accident Relief Medical Equipment.
Base stations of Accident Relief Train.
Nearest Railway, Civil, Military Private Hospital or
Dispensary and Local Doctors indicating the distance from
the station.
All Railway officials concerned with accident and their
jurisdiction.
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(vi)
(vii)
Such road vehicles with the names of the Drivers and
addresses which can be called for in case of urgency.
List of persons living in the locality who have passed First
Aid examination.
(c)
In Railway Hospital or Dispensary/ Health Unit
In each Railway Hospital or Dispensary, a complete list of
Railway, Civil, Military or Private Hospital or Dispensary
and local Doctors, organizations having Ambulance
facilities, NGOS, and voluntary organizations, in the near
by localities, indicating the distance from the nearest station
and details of facilities available shall be maintained and
kept in a conspicuous place along with their contact
Number.
(3) ACCIDENT RELIEF TRAIN/ VANS(A) Accident relief medical equipment,(a) The Medial Officer in charge is responsible for ensuring that the
prescribed contents of the accident relief medical equipment
(Scale-I and II) are maintained in the chests and are in good
condition, Whenever required the medicines, surgical appliances
and other articles must be replaced.
(b) Where Scale II equipment is stored in the Station building, the
Station Manager. Station Masters will be responsible for the safe
custody of the boxes. In addition, the medical officer in charge
and the Station Manager/ Station Master will inspect this
equipment once in a month..
(d) Medical Officer in charge of the division will inspect the Scale-I
and Scale-II equipment quarterly and ensure that all the
prescribed contents are maintained in good condition.
(B) Accident Relief Train items should be in good condition.
The person in charge of the Break down is responsible to keep
the engine and accident relief crane (if provide) in readiness.
The CYM/YM/SMR/SM as the case may be will be responsible
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(4)
to arrange any extra vehicle or brake van for relief work in case
of necessity.
Preparedness of Engineering department.
The yard stick for Engineering Materials to be kept in Accident
Relief trains.
1.0
1.1
Track Material:
Track materials sufficient to lay 500m of track should be kept
loaded on to the BFRs. These BFRs should be kept stabled at a
suitable central place in the division so that the same can be
moved anywhere in the division in the shortest possible time.
2.0 Labour:
2.1
2.2
2.3
3.0
3.1
3.2
Details in respect of P.Way labour, their addresses and how to
contact them- The details to be kept with AEN/SSE (P.Way) &
SE (P.Way).
The details in respect of temporary labour- availability and how
to get them- The details to be kept with AEN/SSE (P.Way) &
SE (P. Way).
The details in respect of contractors labour working in the
division with the numbers at each side- The details to be
available with each Sr. DEN/DEN/AEN for the whole division.
Mobility:
The Divisions have been authorized to hire trucks on regular
basis for use of SSE (P.Way) & SSE (Bridges.) The contract
agreement for hiring such trucks should have a provision for
hiring additional number of trucks at short notice in the event of
an emergency.
Each SSE (P.Way) should have a plan for movement of labours
and materials to the site of restoration with various alternatives
like movement of the same by rail/road. For this, a complete
road map should be prepared showing connections to the track
through level xing or canal roads or the nearest points to track
where the truck can reach.
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4.0
Equipment and Miscellaneous.
4.1
The details in respect of heavy earth moving machinery
available in the nearby areas, their contact persons, the
telephone numbers etc. must be kept with AEN/DEN/Sr.DEN.
4.2
Areas such as ghat sections may need use of explosives in the
restoration process. The divisions having such areas will also
keep the details in respect of availability of explosives in the
nearby areas, the contact address and telephone numbers etc.
readily available. Use of explosives also needs availability of
duly authorized persons approved by the Govt authorities and
therefore, the contact details of such authorized persons should
also be kept handy.
4.3
The details of availability of tents in the nearby areas, the
contact numbers etc. Should be kept handy. This is in addition
to the availability of the tents in the relief train as per prescribed
scale.
4.4
Suitable arrangements need to be made for supply of drinking
water for the labour working at site. Therefore, the addresses
and contact numbers of the agencies who could supply drinking
water may be kept handy with AEN/SSE/ (Works) of the subdivision.
4.5
Needless to mention, that the small track machines like rail
cutting, drilling welding equipments etc. are already forming
part of the equipments of each relief train. In case, the same is
not kept in the relief train, these equipments. Small track
machines must be procured and kept in the relief train in
adequate numbers.
4.6
All SEE (P.Way) have an arrangement of portable Generators
for lighting so that the dependence of Electrical Department
even for small magnitude emergencies, can be avoided.
The above are only guidelines. The Division may keep these in view
while formulating the detailed Action Plan for their jurisdiction.
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(5) Disaster Management Team of RPFThere should have a Disaster Management Team of RPF on each Division
of IR composing about 15 men in different ranks . This team shall be specially
trained in providing necessary support for disaster management over the
division/ Neighboring division/ RPF should play an active role in managing law
and order at site.
(a)
First aid training to be mandatory for all railway personnel, especially for
on board train staff, gang men and station staff who are usually the first
responders at site. NWR will explore the feasibility of entering into an
MOU with reputed training institutes like St. John ambulance/ Red Cross
or any other agency for providing periodic training on disaster
management (First aid and other medical relief) for the front line staff
over their zones/ divisions. The frequency and contents of first aid
training module as well as category of staff being covered should be
reviewed.
As and when the frontline services etc. get privatized it must be ensured that the
private operator must provide a certificate that his onboard staff are trained in
first aid and are conversant with other medical resuscitation techniques. Further,
it should be the duty of such private staff to play an active role in rescue and
relief operations.
(b)
Training in crisis communication- During the last decade, electronic
and IT revolution has brought about a significant improvement in the
media coverage. Therefore, the subjects of media management and crisis
communication have assumed vital importance for all service
organizations including IR. PHODs/DRMs/ADRMs and concerned
branch officers (Sr.DCM/Sr.DME/Sr.DSO and Medical officers) should
be trained on these topics by organizing special courses either at zonal
railways or at RSC. Further short workshops be arranged specially for
GMs/PHODs at Railway Board or Zonal Railways’ level. Assistance of
Institute of Mass Communication or specialized agencies be taken, if
required.
(c)
Basic Training in search and Rescue Operations.
Group ‘A’ Railway officers (Mechanical, Safety and Medical) should be
nominated to under go “Basic training in search and rescue”, as per the
instructions, to be issued by Board. Further, lessons on Railway Disaster
Management will also form the part of rotational training programme and
refresher and promotional courses at RSC, ZTC & STCs.
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(7)
(a)
Ensuring full Complements of Brake van equipments.
At the originating and interchanging points of all passenger carrying
trains, it must be ensured that, these trains run with full equipments of
brake van. .
(b)
The first Aid box and stretchers should also be examined for this purpose
by the concerned Medical Officers.
(c)
The Guards /Astt. Guards of the passengers carrying trains while taking
over the charge of these equipments should also ensure that they are in
good working condition.
ACTIONS TO BE TAKEN DURING SERIOUS ACCIDENTS
DRM will inform civil authorities & Police Deptt of concerned
district to rush to help. He will ask for the medical team also from
state Govt. DRM will demaned for NDRF battalion through HQ and
Rly Board, if required for relief & Rescue operation as they are
Medical First Responder (NFR)
ACTIONS AT THE SITE
1.
Golden Hour :
If a critical trauma patient is not given definite medical care
within one hour from the time of accident, chances of his
ultimate recovery reduces drastically, even with the best of
Medical attention thereafter. This one hour period is generally
known as The Golden Hour.
During this Golden Hour period every effort should be made to :
(i)
Render definite medical care to the extent possible preferably by
qualified medical practitioners.
(ii)
Stop bleeding and restore Blood Pressure.
(iii)
Persons under shock should be relieved of shock immediately.
(iv) Transport casualties to the nearest hospital so as to reach within
this Golden Hour period.
For being effective, any Disaster Management system should
aim at recovering as many critical patients as possible and
rushing them to hospital within this period.
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2.
Disaster Syndrome:
A victim’s initial response following a Disaster is in three
stages, viz. Shock stage, Suggestible stage and Recovery stage.
These initial responses are called Disaster Syndrome.
(i) Shock stage: In which victims are stunned, dazed and apathetic.
(ii) Suggestible stage: In which victims tend to be passive but open
to suggestions and willing to take directions from rescue
workers and others.
(iii) Recovery stage: In which individuals may be tense and
apprehensive and may show generalized anxiety.
3.
Different phases of Disaster Response:
Disaster Response in case of a railway accident constitutes of
3 phases. These 3 phases are determined both by the time factor,
as also by the extent of specialized assistance available. Firstly,
it begins with the spontaneous reaction of men available on the
train at the time of the accident. Thereafter the second phase
continues with contributions made in rescue and relief work by
men and material available locally in nearby areas of the
accident site. The third and longest phase consists of
meticulously planned action by trained DM teams who arrive at
the accident site to carry out rescue and relief operations.
The first phase which is of shortest duration last for about half
an hour. It is an amateurish, poorly equipped effort; but is
nevertheless the most important phase. In most cases, this is the
only help available for a major part of the ‘Golden Hour’.
The second phase which is of 2-3 hrs. duration is comparatively
less amateurish and much better equipped. Their contribution is
vital since the ‘Golden Hour’ period comes to an end during the
working of this group. How many critically injured passengers
can finally be saved depends solely on the efficiency of this
group.
The last and final phase of Disaster Response by railway’s DM
team continues for a few days. It comes to an end not only with
the restoration of traffic but with the departure of most relatives
and next of kin from the accident site and disposal of all bodies.
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Few of the grievously injured who continue to be hospitalized
for comparatively longer spells are then the sole responsibility
of railway’s medical department.
With the above scenario in mind, it is necessary to take firm and
quick decisions to save lives and property. To achieve these
objectives Railways have a well-defined action plan that is
successfully executed by the coordinated efforts of different
disciplines, all of whom function as a team. The three groups
which are active during the above mentioned 3 phases of
Disaster Response may be classified as follows:
(i)
Instant Action Team (IAT)
(ii)
First Responders (FR)
(iii)
Disaster Management Team (DMT)
4.
(a)
First Aid in Emergency :
Order of priority for dealing with and helping injured passengers
should be as follows:
- unconscious,
- bleeding excessively,
- having breathing problems,
- grievously injured,
- in a state of shock,
- having fractures,
- simple injured.
(b) For assessing and handling injuries, acronym DR ABC is to be
followed.
(i)
D – DANGER:
Look for danger. Make sure that no further danger exists either
for the patient or for the First Aide.
(ii)
R – RESPONSE:
Check for consciousness. Call by his/her name, slap, pinch and
shake gently. If there is no response, then it means that the
patient is unconscious.
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(iii)
A – AIR WAY:
Clear the airway (Trachea). If patient is unconscious, then the
airway may be narrowed or blocked making breathing
impossible. This occurs due to several reasons. Mass food
particles or foreign body in the air passage; or the tongue may
have sagged back and blocked the air passage.
To open the airway lift the chin forward with the fingers of one
hand while pressing the forehead backwards with the other
hand, now the tongue comes forward and the airway is cleared.
To clear the other objects in the mouth press the Jaw, open the
mouth put your fingers or a clean cloth in the mouth and clear
the things. Now the air passage is clear.
(iv) B – BREATHING:
Check for Breathing. Keep the back of your fingers near the
nose of the patient. You can feel the warm air (or) keep your
ear near the nose and look for the movement of chest, listen to
the sound from the throat and feel the warm air from the nose.
(v)
C – CIRCULATION:
Check the pulse. Normally we check the pulse at the wrist;
however, sometimes it is not felt because of severe bleeding.
So, it is better to check the pulse at neck. (Carotid Pulse).
After checking DR ABC, there may be two possibilities.
i)
If patient is breathing, has circulation but is unconsciousness,
immediately turn him to Recovery position and transport to
hospital.
ii)
If the patient has failure of breathing and circulation, then
immediately start CPR (CARDIO PULMONARY
RESUSCITATION) the important life saving technique in
First Aid.
To revive the lungs you have to give artificial respiration by
mouth to mouth (Kiss of Life) method. Lift the chin forward
and press the jaw open the mouth with one hand and close the
nose with other hand keep your mouth on the casualty’s
mouth and blow.
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To revive the heart you have to give external chest
compression. The casualty should be made to lie down on a
hard surface. Keep heel of the palm on the chest (Pit of
stomach) of the casualty and keep the other palm over that
hand and compress.
Mouth to mouth ventilation and external chest compression
should be given in the ratio of 2:15. This should be continued
up to the revival of life or till reaching the hospital. Once life
starts, immediately turn the casualty into recovery position
and transport to hospital. (Recovery position or three quarter
prone position means turn to one side, better to right side)
Recovery position:
Recovery position is the safest position for unconscious
patients. Normally we keep the patient in a supine position.
However, in case of unconscious patients, it is a very
dangerous position because the tongue can fall back and close
the airway or saliva and other secretions may get into
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windpipe. To avoid that, turn the casualty into recovery
position and transport to hospital.
Sometimes, you may not be in a position to do First Aid due
to tense situation. In such circumstances at least turn the
casualty to Recovery Position, which would help to save
many precious lives.
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1.
(a)
(b)
(c)
(d)
(e)
(e)
(f)
2.
(a)
(b)
(c)
(d)
(e)
INSTANT ACTION TEAM (IAT)
Instant Action Team comprises of:
The Guard, Crew, TS, TTEs, AC coach attendant, Asstt. Guard,
RPF and other railway staff on duty on the accident involved
train.
GRP staff traveling on the train on duty.
Railway staff traveling by the accident involved train either on
duty or on leave as passengers.
Doctors traveling by the train.
Passengers traveling on the train who volunteer for rescue and
relief work.
Railway staff working at site or available nears the site of the
accident.
Non- Railway personnel available at or near the accident site.
Pre- accident check list of preparation for Members of
Instant Action Team.
Generally, about 15” time elapses before information regarding
occurrence of an accident reaches the Divisional control Office.
In case information can be conveyed immediately this time can
be saved. . This 15” time is of vital importance since it
constitutes 25% of the ‘Golden Hour’.
In case they have a Mobile, ensure that telephone numbers of all
relevant officials such as those of divisional control offices etc.
have been permanently fed into the Mobile for immediate use in
an emergency.
These important telephone numbers should cover all those
sections where they are required to work their train either within
their own division or even those of adjoining divisions.
Divisions will get printed and circulate a DM Telephone
Directory containing all such telephone numbers that are likely
to be required in an emergency .
Whenever they are traveling at night they should keep a torch
handy and secure it by some means. The torch will be of no use
in an emergency if it can not be taken out from inside the
suitcase at that point of time; or if the torch cannot be located
since it has fallen off due to severe jerk.
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3.
a)
b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)
(m)
(n)
Duties of the Guard of the affected TrainNote the exact time of the accident and kilometer.
i. Protect the adjacent line(s)and the train as per GR. 6.03, 9.10
and SRs thereto;
ii. Secure the vehicles as per rules.
iii. Ascertain if adjacent line (s)is/ are fouled.
Make a quick survey, for an immediate action, of the causalities,
injuries and assistance required;
Relay the information giving details of the accident and
assistance required to the control by the most expeditious
means.
Render first aid to the injured person(s) taking assistance of all
available Railway Staff, Doctors and volunteers on train or near
the site of accident;
Illuminate the effected area as much as possible with EL Box
fittings (if accident occurred as night time).
Get the particulars of damage to the rolling stock, permanent
way etc.
Arrange to shift the injured persons to the nearest hospital with
the help of all available staff and other volunteers, also keep
their particulars;
See that water, tea etc, are supplied to the affected passengers as
far as practicable;
Arrange protection of Railway and public property with the help
of available police and Railway staff.
Preserve all clues relating to the possible cause of accident;
Post an available Railway employee on the field telephone to
ensure regular- flow of information;
Check the unaffected portion of the train and arrange to clear the
same safely to the adjacent station(s) as per rules and in
consultation with the control/station Master(s) concerned;
Remain in overall charge till replaced by a senior Railway
official and permitted by the Competent Authority;
Notes: In the event of any disability of the Loco pilot the duties
devolving on the Loco pilot, for protection of the line/ line(s)
shall devolve on the Guard or on a Railway servant deputed by
him.
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1.
(a)
(b)
Duties of Loco Pilot of the affected train.
Note the time of the accident, and kilometreage;
Protect the adjacent line (s) at the front end of the train as per
GR 6.03; 9.10 and SRs thereto, as the case may be ;
Note:In the event of any disability of the Guard, it will be the
responsibility of the Loco Pilot to ensure protection of
obstructed adjacent line(s) and the train in the rear as per GR
6.03 and SRs thereto and to give quick information to the
Control/ Station Master;
(c)
(d)
2.
(a)
(b)
(c)
(d)
(e)
3.
(a)
(b)
(c)
(d)
(e)
(f)
Take such precautions as may be necessary or as prescribed by
special instructions to render his locomotive safe,
Render all possible assistance to the Guard in rescue and relief
measures.
Duties of Assistant Loco Pilot of the affected train.
Assist the Guard/ Loco Pilot in conveying accident messages to
all concerned.
Help the Loco Pilot in protection of the site of accident.
Render all possible assistance to the Guard in rescue and relief
measures.
Carry out any other job assigned relating to accident by the
Loco Pilot of the train.
Man the engine in absence of the Loco Pilot.
Duties of the Train conductor/ Train superintendent.
Assist the Guard in rendering first aid to the injured persons(s)
and shifting them to the Hospital.
Look after the comfort of the passengers, injured and un-injured
alike.
Assist the passengers for protection of their luggage.
Make out a list of injured/ dead passengers.
Preserve reservation charts to know the particulars of injured/
dead passengers.
Organize to transship/ transfer passengers and their luggage to
the passenger special.
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(g)
(h)
(i)
(4)
(5)
(a)
(b)
(6)
(a)
(b)
(c)
Assist for arranging snacks, tea, coffee & drinking water to the
injured and other passengers detained at the site of accident.
Collect the addresses of the relatives of the injured/dead
passengers to send information regarding accident.
Look for the assistance of any Doctor or para Medical staff
(Railway. Non – Railway) traveling in the train.
Duties of the Coach Attendant.
The coach attendant shall work under the guidance of Train
conductor/ Train Superintendent.
Duties of the Traveling Ticked Examiner (TTE).
The TTE should work under the guidance of the train
Conductor/ Train Superintendent.
Similar actions as mentioned in (4) above should be initiated by
the TTE for his nominated coach.
Duties of A.C. Mechanic.
He should immediately “Switch Off” the current where
necessary to avoid short circuiting.
He should also assist Commercial staff i.e. Train conductor/
Train Superintendent/ TTEs in their duties at the accident site.
See that the emergency lights inside the Coaches are in working
order.
(7)
The Senior most RPF Officer available.
(a)
Segregate the area of incidence by establishing temporary
barriers by use of nylon ropes (if available) or any other make
shift device available at the site to protect the area against the
entry of spectators into the affected place.
Luggages of passengers should be isolated and protected and
consigned goods are taken care off till they are handed over to
claimants or taken over by the Railway.
He should respond to any call for assistance to rescue victims
and transport them to nearest Hospital.
He shall maintain close liaison with the Officers of various
departments of the Railways, GRP, Local Police and Officers of
Civil Administration.
(b)
(c)
(d)
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Railway Staff traveling on the accident affected train:
(i)
Whenever a train is involved in a serious accident with
casualties/injuries to passengers, all railway staff traveling on
the train either on duty or on leave are deemed to be on duty
with immediate effect.
(ii)
Under no circumstance should any of them leave the accident
site unless and until divisional officers arrive, take over charge
of rescue and relief operations, and permit them to leave.
(iii) Railway staff on train/at site shall volunteer themselves to
render assistance and report to TS/TTE/Guard of the Train.
(iv) The senior most officers traveling on the train will assume
charge as Officer-in-Charge Site (OC Site).
(v)
Normally the senior most officer will be traveling in either the
1AC or in 2AC coach; and most probably in the HOR quota
section of the coach. The HOR section of 2AC is invariably in
the center of the coach (berth nos. 19 – 22). In any case the
TS/TTE would know who are the railway officers traveling in
1AC or 2AC.
(vi)
Similarly, other railway staff will be traveling in 3AC coach;
and most probably in the HOR quota section of the coach. The
HOR section of 3AC is also in the center of the coach (berth
nos. 25 – 30).
(vii) Similarly, some Group ‘D’ railway staff may be traveling in
Sleeper coach; and probably in the HOR quota section of the
coach. The HOR section of a Sleeper coach is located in the
center of the coach (berth nos. 33 – 40).
(viii) In the absence of any officer, the TS or senior most TTE/Guard
will discharge duties listed out for OC Site.
1.
(i)
(ii)
(iii)
Duties of OC Site – Immediately after the accident:
Note down the time of accident.
Ensure protection of traffic by Guard and Driver.
Ensure reporting of accident to nearest Station/Control.
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(iv) Roughly assess the extent of damage and likely number of
casualties.
(v) Collect railway staff and volunteers from amongst the
passengers and form different groups. Each of these groups
should be assigned work as detailed at item 6 below.
(vi) Maintain a log of events.
(vii) Till Divisional Officers arrive and take over charge of the
situation, continue to discharge duties of OC Site.
(viii) After Divisional Officers arrive, fully brief the DRM hand over
charge to him.
(ix) The on-board OC Site should ensure issue of a detailed message
with following information before leaving the site of the
accident.
Time/Date of accident.
Location Km./between stations.
Train number and description.
Nature of accident.
Approximate number of killed/injured.
Extent of damage.
Assistance required.
Condition of the adjacent line, if any.
Whether OHE is involved.
(x) From here onwards, the DRM of the accident involved division
takes over charge as OC Site.
2. Formation of Groups comprising members of Instant Action
Team :
(i) OC Site shall immediately collect all Railway staff on train/at
site and form separate groups.
(ii)
Passengers traveling by the same train who volunteer for rescue
and relief work should also be drafted into these groups.
(iii) Passengers from accident involved coaches should be directed
towards their own coach.
(iv) Passengers from coaches which are not affected can be
distributed amongst other accident involved coaches.
(v)
In the absence of OC site, TS/TTE shall take steps to form such
groups.
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(vi) In the absence of TS/TTE the Guard/Assistant Guard shall take
steps to form such groups.
(vii) 5 or 6 groups should be formed depending on number of
coaches involved.
(viii) Ideally, one group should be formed for handling each coach.
(ix) In case sufficient numbers of officers are present, then one
officer should be made in-charge of each group.
(x)
Otherwise, Sr. Supervisors traveling by the accident involved
train should be nominated as in-charge of each group to coordinate its working.
(xi) In case sufficient numbers of Sr. Supervisors are also not
present, one TTE should be nominated as in-charge of each
group to co-ordinate its working.
(xii) Each group should rescue injured, entrapped passengers.
3.
(i)
(ii)
Duties of on board railway staff immediately after the
accident :
Don’t panic. Once the accident has already occurred and the
train has come to a standstill nothing worse can happen.
In case you have a Mobile and it is working, inform the
divisional control office immediately about the accident.
(iii) Observe the position in which your coach has stopped; whether
it is standing upright or turned upside down or lying on its side.
(iv) Try and see whether your coach has stopped on a bridge or
whether there is level ground on both sides.
(v)
In case the coach is on a bridge or very high embankment or in
case it is raining heavily, then it is better to wait for some time
and not be in a hurry to leave the coach. You may be jumping
from the frying pan into the fire.
(vi) Search your coach with your torch and try to determine the
general position.
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(vii) See that passengers don’t panic either. Passengers sometimes
make things worse for themselves by panicking at this critical
moment. Try to calm them and build up their confidence.
(viii) Ascertain whether passengers are injured or not; and whether
any of them are trapped or pinned down inside the debris.
(ix) Call out aloud and find out whether there are any doctors
present.
(x)
Doctors who are travelling in the coach should be asked to
announce their presence so that they can attend to and help
injured passengers.
(xi) Call out aloud and find out whether there are any railway staff
present.
(xii) Railway staff who are travelling in the coach should be asked to
announce their presence so that they can attend to and help other
passengers.
(xiii) For each coach, form a core team comprising of railway staff
available, doctors and 3 or 4 uninjured passengers from the same
coach. This core team should take the lead in helping remaining
passengers both injured and uninjured.
4.
(i)
(ii)
Duties of members of Instant Action Team – Till arrival of
Divisional Officers :
If a person is bleeding and loosing blood, or if he is
unconscious, then in that case you have to act quickly. ‘Golden
Hour’ should be kept in mind. You may have at the most only
one hour’s time on hand.
In such cases, immediately administer First Aid to the injured
passenger and try and stop further loss of blood.
(iii) Persons trained in first aid may do ‘Cardio Pulmonary
Resucitation’. This may save several lives.
(iv) If the door is open and is accessible, then uninjured passengers
should be helped to come out from the door.
(v)
In AC coaches the windows panes should be broken open in
order to let in fresh air for the occupants, and thereafter to
evacuate them.
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(vi) Non – AC coaches have one emergency exit window on each
side. The position of this emergency window is 5th from the left
when facing the line of windows from inside the coach. They
are opposite berth nos. 23 and 57. In case the door is locked and
jammed, try and open these windows so that some of the
uninjured passengers can come out through the emergency exit.
(vii) Special care should be taken while evacuating the old, infirm
and children in order to ensure that they are not separated from
their family members.
(viii) Extrication of critically injured should be done under medical
supervision as far as possible.
(ix) In case medical supervision is not available, then critically
injured passengers should be made to lie down on a bed sheet
and thereafter taken out by 4 persons holding the four corners.
This will ensure that no further damage takes place. (Bed sheets
will be available in AC coaches).
(x)
Passengers who are bleeding from open cuts should be tied up
with strips of cloth so as to reduce if not stop the bleeding
altogether.
(xi) It is better not to take out the luggage from inside the coaches at
the first instance, for two reasons. Firstly, passengers both
injured and uninjured should get preference in this evacuation
process. Secondly, it may be safer for the luggage to be left
inside where there are less chances of their being stolen or
pilfered.
(xii) After passengers have been evacuated from your coach, cross
check with the reservation chart and against the name of each
passenger note down as to whether he/she is injured or not.
(xiii) After all passengers have been evacuated; water and eatables
can be taken out gradually.
(xiv) Building up confidence of injured passengers by suitable advice
is of great importance.
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(xv) After helping evacuate all passengers from your coach go over
to the unreserved coaches and provide similar help to those
passengers also.
(xvi) Railway officials from divisional headquarters generally arrive
at the site of the accident within 2 to 3 hours, depending on the
distance of the accident site from the divisional hdqrts. Wait for
them to come and make further arrangements.
(xvii)Grievously injured passengers who are bleeding or those who
are unconscious require immediate hospitalization. In case some
local people have arrived by that time, their help should be taken
in shifting the grievously injured to the nearest hospital.
(xvii)In case your train has been involved in an accident but neither
has your coach derailed nor are any passengers of your coach
injured, then you should go to the unreserved coaches and carry
out the duties as listed above.
5.
(i)
Duties of the Instant Action Team – In case of a fire :
In case of fire pull the Alarm Chain and stop the train
immediately.
(ii)
Try and put out the fire before it becomes a big blaze by using
either water or blankets etc.
(iii) More people expire due to suffocation from smoke rather than
due to actual burning.
(iv) Advise passengers to take a cloth, wet it in their drinking water
and cover their nostrils.
(v)
Instruct passengers to go to the other end of the coach which is
away from the fire and if possible cross over to the next coach
through the vestibule.
(vi) Insist that passengers should save themselves first and not to
bother about their luggage which can be retrieved later on.
(vii) Make sure that no passenger lies down on the floor.
(viii) After train has stopped, passengers should come down from the
coach immediately.
(ix) Building up confidence of injured passengers by suitable advice
is of great importance.
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6. Duties of OC Site - till arrival of divisional officers :
Having formed different groups consisting of available railway
staff on the train and volunteers from amongst passengers, the
rescue and relief work should be got started in right earnest.
This entire exercise would take about 30” time. Once the rescue
and relief work by the Instant Action Team has got underway,
the OC site should then devote his attention to contacting First
Responders.
a.
(i)
Locating nearby villages:
There would be some villages nearby, either visible or out of
sight.
(ii) In most cases, villagers turn up on their own having heard the
sound of the disaster.
(iii) Otherwise, try and see if any light or any other signs from the
village are visible.
(iv) In case none of the above is possible, then speak to either the
control office or the nearest station and find out the location of
nearby villages as also their general direction.
(v) Location of nearby villages as also their general direction will
be available in the Divisional DM Plans.
(vi) Having ascertained the general location of nearby villages, send
messengers (preferably railway staff) to inform villagers and
seek their assistance.
b.
i.
ii.
iii.
iv.
Locating the nearest manned level crossing gate :
The train driver is the best and fastest source of information
regarding location of the nearest manned level crossing gate in
either direction.
Send a messenger (preferably a railway staff) to the gate for
contacting the gateman.
In most cases, the gateman will be able to give location of
nearby villages.
The messenger should then try and stop a passing vehicle and go
to the nearby village, inform villagers and seek their assistance.
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c.
Organizing assistance from local people available in nearby
villages
i. Villagers should be asked to make an announcement from their
loud speaker (generally available in the local temple, mosque,
gurudwara, church etc.) informing others regarding the accident.
ii. Everybody should be asked to rush to the accident site with
following:
tractor trolleys (both for transportation as also for general
lighting),
as many cutting implements, hammers, chistles etc. as are
available,
ropes,
ladders,
iii. If doctors or para-medical staffs are available in the village they
should also be sent to the accident site.
iv. The messenger should stay back and try and organize opening of
a big building (preferably a school) for sheltering of injured
passengers and/or preservation of dead bodies.
Relief & Rescue Operation1.
Duties of Official- in charge at the site
The senior most official present at the site of the accident shall
be in overall charge of the relief operation till he is relieved by
another official deputed by the Administration to take over the
charge. However, the senior most official of the Mechanical
Department shall be in charge of the relief train. The senior most
official present at the site of a serious accident, shall(a) Take general charge of the situation and take action to provide
all possible assistance;
(b) Depute Officers/ senior subordinates and all other staff on
specific duties in(ii) Assisting the rescue operation, if any;
(iii) Assisting the preservation of clues;
(iv) Assisting the transhipment work, if any;
(v) Taking action to remove the obstruction as soon as possible;
(vi) Ensuring the protection of adjacent line (s) and the affected train
as per rules.
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(C) See that the portable telephone is installed and manned
constantly by a
responsible staff, and ensure
adequate lighting of the accident area at night;
(d) See that the injured persons if any are rendered first aid and
shifted promptly for medical aid;
(e) Ensure to get clearance from Police authorities in case of
suspected sabotage;
(f) Make an immediate assessment of the following, with the help
of the available doctors and / or others;
(i) The number of persons killed, and of those sustaining grievous,
simple and trivial injury;
(ii) extent of damage;
(iii) The expected period of suspension of traffic.
(iv) Assistance required;
(v) Prima facie cause of accident;
(g) See that dealing centre is opened at the site of accident and
manned(i) To keep the details of persons killed, injured , and action taken
in each case;
(ii) To relay the above information in details to the Divisional
Headquarters’
(iii) To attend to public enquiries and
(iv) to relay the progress of relief work;
(e) Ensure recording of all information at the dealing centre
concerning the accident and the relief operations in the form of
an Accident Log Book;
(f) See that immediate action is taken to protect and safeguard
property;
(g) See that proper assistance is given to the injured, ladies children
and the aged;
(h) Arrange for transporting the stranded passengers preferably to
stations where drinking water, catering arrangements etc. are
available, unless they can be sent to their destinations;
(i) See that the arrangement is made for preservation and proper
care of dead bodies, if any, till further disposal’
(j) See that obstruction is cleared in the minimum possible time,
and every action taken for this purpose;
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(k)
Arrange. For speedy ex- gratia payment as per extant rules.
2.
Duties of Railway Medical Officer
The nearest Railway Medical Officer , on receipt of the report of
a serious accident with injury to person. Shall(i) Reach the site of accident with the Medical Relief Train or by
the quickest available means, with all men and material
commensurate with the serious of the accident;
(ii) Render medical aid to the injured at site;
(iii) Make timely and adequate arrangements for shifting the injured
persons to suitable hospitals as considered necessary for further
treatment;
(iv) Keep detailed particulars of the dead and injured e.g. their name,
address etc. as far as available.
(v) Deal with the dead and injured as per extant rules and
instructions.
3.
Duties of Medical Superintendent/ Divisional Medical
Officer.
(i) Ensure the availability of prompt and adequate medical
facilities;
(ii) Co- ordinate with Civil/ Military/ State/ Private medical
authorities for the purpose;
(iii) In case of an accident to a passenger carrying train, reportedly
attended with casualties and / or grievous injuries, unless
otherwise advised by the Divisional Railway Manager, proceed
to the site of the accident by the first available means.
4.
(a)
(b)
(c)
Duties of Commercial officer at site
The Sr. Divisional Commercial Manager or in his absence the
Divisional/ Assistant Commercial Manager, on receipt of
information of a serious accident, shall:
Reach the site of accident by the quickest available means;
See that immediate arrangements are made to protect the area
and safeguard the property;
Look after the comfort of the passengers, injured and un- injured
alike;
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(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)
L)
M)
5.
a)
Ensure prompt supply of refreshments, free of charge, to the
injured persons and also make adequate arrangement for
refreshment and drinking water for the passengers detained at
the site of accident for any reason;
Ensure, in co- ordination with Medical officer (s) at site,
preparation of a complete list of injured and dead persons;
Arrange for adequate number of porters for carrying luggages
and parcels in case of transshipment etc.
See that the doctors are assisted by porters and other staff in
attending to the injured and for shifting them to the hospital;
Ensure the making over to the dead bodies to the Police for
disposal;
Arrange preparation of a complete list of damaged
consignments;
See that the proper arrangements are made for the
transshipment of passengers and their luggage at the site of
accident if required, as also for transshipment/ unloading of
parcels/ affected wagons, if required;
Ensure preservation of documents of damaged parcels, Mails
and Goods etc.
Senior most railway officer at the site of the accident shall be
the designated Site Manager.
Management of rescue operations- Primarily Mechanical and
Medical departments. Assistance to be provided by all railway
men (irrespective of their department ) as needed.
Preservation of clues
Officer or senior subordinate of any department who may
happen to be present at the time of an accident took place or
who first arrives at the scene of an accident shall, irrespective of
whether he is on or off duty, record the statements of the staff
concerned and take whatever steps maybe necessary to record or
preserve evidence which subsequently might not be available.
All clues shall be preserved with a view to enabling
reconstruction of the scene at a later date. This is essential even
though the civil and police officials may have inspected the
scene of the accident and photographs may have been taken. For
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b)
a)
b)
c)
this purpose, the concerned official shall specially take steps to
note the condition and exact position of (i) Vehicles, (ii) Track,
(iii) Points, (iv) Signals, (v) levers operating the points and
signals,(vi) Breakage of axle, spring , locking bolt and cotter etc,
(vii) Any obstruction, (viii) Any tampering , (ix) Engine and its
speed recorder, etc. This should be done before commencement
of actual restoration operation.
A complete and accurate dimensioned sketch of the accident
showing the position of vehicles and their condition, permanent
way including any detached damaged components, should be
made out by the Engineering official and signed by made out by
the Senior Engineering and Operating official of the Railway as
also by the Senior Police official present. In the case of any
signal or level crossing at the site of the accident, a detail
position of the same should be indicated in the sketch.
In case of sabotage and suspected sabotage, every possible
action shall be taken to ensure that any finger prints or foot
prints observed at the site of accident are not obliterated.
Statements of responsible passengers or eye –witness with their
names and addresses who may have witnessed the accident
should be recorded. These statements should be signed jointly
by the passenger /eye-witness, Railway Official and Civil or
Police authority.
The Railway Official /Inspectors /Supervisors who may happen
to be present at site at the time of accident or who arrives first at
the site of accident ,shall also scrutinize ,the train register
/Logbook ,Station Diary ,Line Clear Message book ,Private
number book ,Caution Order, Line admission book ,etc. and
initial them with date and time indicating the irregularities
noticed. In the cases where these records are connected with the
cause of the accident, immediate action must be taken to seize
the relevant records and seal. In cases where defects of any
instrument or /and interlocking gear may have caused or
contributed to an accident ,the instrument of /and the
interlocking gear concerned shall be sealed and not be opened
/used except on the authority of the Divisional Railway Manager
or his duly authorized representative .
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d)
e)
f)
g)
h)
i)
In cases of serious accidents with loss of human life or grievous
hurt, the restoration work should normally be limited to the
removal of dead bodies and injured persons from the debris, if
any, and wherever by laying a diversion, if it is expected that the
Commissioner of Railway Safety may have the benefit of
personal examination of the site of accident undisturbed.
Wherever possible, photographs of the wreckage shall be taken,
which may afford the clue to the cause of the accident .For this
purpose, the procedure laid down in para 7.05 of the accident
Manual should be followed.
In all case of derailments, the marks on the wheels of engine
and /or vehicles and marks on the permanent way (rail, sleepers,
fishplates etc.) in respect of the wheels mounting on and
dropping from the rails, the wheels riding on the ballast etc.
shall be specially looked for and recorded. The position of rails,
sleepers, fish bolts turnouts etc which bear marks as a results of
the accident, especially between the points of mount and drop
shall be marked and numbered serially with chalk or paint and
carefully preserved .A defects and damages to rolling stock shall
be examined in details and recorded immediately after the
accident as also the details of the loads i.e. weight, contents,
evenly or unevenly loaded etc.
Any, engine, vehicle or other material involved in an accident
which is likely to be required for exhibition before any higher
official or enquiry committee must be set apart and must not on
no account be utilized for the purpose of the working of the
Railway, till it is examined by the said official
Speed recorded in the locomotive should be examined including
its chart. The same may be seized with the signature of the Loco
Pilot
In case of serious fire accident in train, after the fire is put out,
the affected coaches/wagons or the portion of the Railway
property which caught fire should be preserved carefully for
inspection by Forensic Scientist.
Railway Officials/Inspectors/Supervisors who may happen to be
present at the time of accident or who arrive first at the site of
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j)
accident shall see that the fire is completely put out and nothing
which can lead evidence for the cause of fire including affected
Coaches/Wagons is disturbed. However, the Coaches/Wagons
may be drawn out from the site cautiously, in order to clear
obstructed section and be kept on the siding nearest to the
accident spot with the permission of competent authority.
One photographer with camera and necessary equipments should
form integral part of the group of staff who accompany the
ARME and ART.
6. The Accident Relief Medical Van must be dispatched to the site
of accident within 15 minutes from the base station after
sounding of the hooter.
7.
Supply of Refreshments, foods and beverages to the
passengers and staff at the site of accident.
(a) Refreshment, food and beverages may be supplied free of
charges to all the affected passengers, injured or uninjured,
stranded at the site or at the station where they are shifted for
further action..
(b) The senior most officer at the site shall have the powers to :(i) Arrange conceyance for the affected passengers free of charge.
(ii) Incur expenditure, if necessary, for supplying free food to the
affected passengers.
(iii) The Sr. DCM or in his absence DCM/ACM shall be responsible
to take necessary action in this regard.
7.
Dispatch of free messages/ sue of dot telephones/ mobile
phones free of cost.
(a) Messages to the close relatives conveying the news of safety of
those traveling by the train involved in a serious accident should
be dispatched free of cost.
(b) The passengers of the affected train, may be provided to use
mobile phones/ Dot phones, where ever feasible, free of cost.
Station Master/ Railway officers at the site of accident may hire
cell phones for this purpose.
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8.
Accommodation of the relatives of the deceased.
As an additional relief measures; the relatives, of the deceased/
grievously injured passengers may be allowed to use the waiting
rooms and retiring rooms free of charge if considered necessary,
without detriment to the convenience of other passengers.
9.
Issue of Complementary passes.
Complementary passes may be issued to the victims who are
discharged from the hospitals and their close relatives, to return
to their destinations.
10. Safe Custody and appropriate disposal of the luggages.
RPF and Commercial staff at the site of accident should coordinate their activities regarding safe custody and appropriate
disposal of the luggages of the dead and injured passengers.
These luggages should be guarded by the RPF personnel and
thereafter can be handed over to the rightful claimants.
11. Care for the trapped/ injured.
(a) Officers and staff of all departments, at the site of accident shall
keep close co- ordinating with one another for taking all
necessary actions to extricate injured passengers from the debris.
(b) On arrival at the site of accident, the Railway medical officials
shall offer medical aid as best as possible & shall arrange for the
transport of the seriously injured persons to the nearest available
hospital promptly.
(c) A Railway medical officer must as far as possible accompany
the injured to the hospital and see that they are properly
accommodated for further treatment.
(d) Each of the seriously injured persons must be given a ticket,
showing his name, address, name & address of nearest relative,
the time and place of accident probable diagonosis and treatment
given. This ticket may be placed round the neck of the person
for the guidance of the hospital.
(e) Officer of all departments shall render all possible assistance to
the medical officer in his effort to reach the site of the accident
with his medical team and to give treatment to the injured.
(f) Train carrying injured persons from the site of the accident shall
be given priority over all other trains. The controller and Deputy
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Chief Controller of the concerned division shall be responsible
for this.
(g) In the event of injured persons being treated at non-railway
hospitals, the senior most medical officer of the division will
maintain close liason with the hospital authority, in order to
keep information’s of latest developments.
12. Video Coverage at Accident site.
Prior to undertaking restoration measures at an accident sites,
suitable video film overage should be arranged where ever
feasible. Outside trade may be hired for the purpose. DRMs
shall take suitable actions accordingly.
Commercial, Safety, Medical and Mechanical officers are
authorized to withdraw money from the station earnings in these
cases.
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CHAPTER IX
MAN MADE DISASTERS
-Acts of terrorism and Sabotage
-Setting fire to a train, Railway installation etc.
-Bomb blast at Railway station/Trains
-Chemical Disaster
-Biological Disaster and Nuclear Disaster
-Tempering with Railway fittings to cause serious accidents
-Terrorism /Security related crises etc.
On getting first information of man made Act – DRM/ADRM of
division will immediately inform zonal HQ , district disaster
management committee (collector) Police officers, medical deptt of
state.They will further inform NWR/ HQ/ Rly Bd. If assistant of
NDRF is required for relief & rescue . Railways are not to be treated
as medical first responder (MFR). NDRF along with personnels of
state govt & district administration will be MFR.
1.
Acts of terrorism and Sabotage
(i)
Tampering of Railway fittings causing accidents & placing of
foreign particles on track to cause disruption to traffic.
(ii) A staunch vigil should be kept by introduction of special
patrolling over the area as and when warranted.
(iii) Some persons to be trained specially and to be drafted for duty
over the area if required.
2. FIRE IN TRAINS
(i) Carrying Stoves, Sigris, Gas Cylinders, Kerosene Oil, Petrol
etc. in passenger Compartments;
(ii) Lighting fire/using fire near paper, wood, , petrol or other
inflammable articles.
(iii) Lighted match sticks, cigarette ends carelessly thrown;
(iv) Electrical short Circuiting;
(v) Using naked light during shunting of inflammable loads, sealing
of inflammable wagons;
(vi) Use of naked fire of smoking near wagons containing LPG;
other inflammable liquids and explosive goods
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1.
FIRE PREVENTIONS.
(a)
Required numbers of Fire Extinguishers must be provided in
Brake Vans, RMS Vans, Dining cars, AC coaches, Inspection
Carriages, Stations and other nominated places.
Proper marshalling order of the wagon containing explosives,
inflammable and dangerous goods should be strictly followed.
Proper care& precautions should be taken while handling these
items, such as diving loading, unloading & storing.
Proper training on “fire fighting” shall be imparted to all front
line staff.
(b)
(c)
(d)
2.
(i)
(ii)
(iii)
The following things to be avoided.
Smoking or lighting a flame where it is prohibited.
Throwing of oil soaked jute/ cloth carelessly;
Throwing of burning match –stick, bidi/cigarettes carelessly;
(e)
Over loading of a van so as to interfere with electrical
connections.
3.
(i)
(ii)
(iii)
(iv)
(v)
Allowing running of hot axle wagon;
Keeping explosive materials along with combustible materials;
Carrying of Gas Stoves, Kerosene Oil, Gas Cylinders, Kerosene
Jars. Petrol or other inflammable articles in passenger carrying
trains.
Fire alarm A proper fire alarm is the quickest means to warn
staff about the outbreak of fire. As soon as a fire is noticed any
of the following fire alarm as provided shall be used
immediately;Electric Siren : Should be sounded continuously for 5 minutes.
Shed Hooter : Should be sounded continuously for 5 minutes.
Hand Bell : Should be sounded continuously for 5 minutes.
Engine Whistle : Should be sounded continuously for 5 minutes.
Electric Fire Bell: Button should be pressed to ‘on’ to ring the
fire alarm bell continuously for 3 minutes.
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4.
ACTION TO BE TAKEN DURING FIRE ACCIDENTS-
(i)
(a)
(b)
(c)
(d)
In the event of a vehicle on a train caught fire, on run.
The train shall be stopped, immediately.
Efforts shall be made to save the lives and RMS first.
Information should be given to the nearest SM/control quickly.
The burning vehicle shall be isolated, a distance of not less than
45 meters being left between it and the other vehicles of the
train.
The train shall be protected in accordance with GR. 6.03, if not
protected by fixed signals.
Every efforts shall be made to extinguish the fire and to save the
wagon labels, seals and the contents of the vehicle.
Earth or sand, if available shall also be used to extinguish fire.
If the fire is suspected to be due to electrical short circuit, the
electric couplers at the both end shall be disconnected & fuse
from the battery from boxes shall be removed.
In case the fire is near a tank, the Guard and Driver shall use
their discretion to proceed there but no such attempt shall be
made until the portion of the train in rear of burning vehicle has
been detached.
All available help should be mobilized to extinguish the fire.
In the event of fire on an electric engine/ EMU.
The Loco Pilot shall immediately switch off the circuit breaker
and lower the pantograph; bringing the train to a stop.
After disconnecting the electric supply to the affected circuits,
the Loco Pilot shall take necessary action to put out the fire , by
using all available means including fire extinguisher.
If the fire cannot be extinguished by the above means the Loco
Pilot shall advise the Traction Power controller through the
emergency telephone to make the affected section of the overhead equipment dead.
The Guard and any other staff available shall render all possible
assistance to the Loco Pilot in extinguisher out the fire.
(e)
(f)
(g)
(h)
(i)
(j)
(ii)
(a)
(b)
(c)
(d)
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(e)
Fire extinguishers shall be provided on each electric engine /
train and the Loco Pilot shall made himself familiar the location
and use of these extinguishers.
(f) Ordinary Fire extinguishers or water from a hose pipe shall on
no account be used to extinguisher fire on live wire or electrical
equipment. If the services of the fire brigade required, the
brigade shall not be allowed to commence operations until all
electrical equipment in the vicinity of the fire have been made
dead.
(iii) In the event of a fire on a DMU stock.
(a) The motorman shall immediately switch off the circuit breaker
and shut down the engine, bringing the train to a stop at once.
(b) The guard shall give all possible assistance to the motormen in
extinguishing the fire.
(c) The fire extinguishers of approved type shall be provided on
each motor coach of DMU then a DMU rake is turned out from
the Car Shed, The CWS in charge of the Shed shall inspect the
fire extinguishers and ensure that these are in good working
condition.
(iv) Fire caused by Petrol or any other inflammable liquids,
acids or gases.
(a) Segregate the affected wagon, coach or area involved.
(b) On opening the wagon do not enter it immediately, thus, avoid
fumes which may be dangerous.
(c) Use fire extinguisher.
(d) Do not bring naked light near the site of fire.
(e) Inform the nearest railway or Civil Fire Stations intimating that
the fire has been caused by Petrol or any other inflammable
liquids or gasses or acids.
(v)
(a)
(b)
IMPORTANT
Loco Pilot, Guard passing through or entering a station if notice
fire, need not stop out of course Stopping Trains may be
controlled at a suitable place so that fire can not farm vehicle/
wagon.
If the Loco Pilot and guard of a running train notice fire on
another passing train on adjacent line the Loco Pilot shall switch
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(i)
(ii)
on flasher light, whistle continuously and both shall exhibit red
hand signal to attract the attention of the loco Pilot and the guard
of the affected train. If they fail to do this, they shall stop the
train at the next station and report the matter in writing to the
SM.
When the fire is of serious nature nearby Fire Brigade may be
called without delay.
The occurrence of a fire shall be informed to the nearest station
by most expeditious means and the Station Master on receipt of
such information shall take such actions as may be required as
per rules.
(vi) General instructions for the treatment of burns and Scalds.
(a) Avoid handing the affected area more than it is necessary . See
that your hand are clean.
(b) Do not apply lotions of any kid, on the affected area.
(c) Do not remove burnt to clothing & do not break blisters.
(d) Cover the area (including burnt clothing) with prepared dry
sterile dressing if possible, otherwise clean lint, rashly laundered
linen or some similar material may be used.
(e) Bandage firmly except when blisters are present or suspected, in
which case bandage lightly.
(f) Immobilize the affected area by suitable means.
(g) Treat for shock.
h) In serious case, remove, the patient to hospital as quickly as
possible. The injured may probably require an anesthetic, so
ordinarily nothing should be given orally. If medical aid is
delayed for at least four hours , give drinks of water to which
salt has been added in the proportion of half a teaspoon to two
tumblers, with the addition of approximately half a teaspoon of
bicarbonate of soda (if available).
(i) In a minor case, give large quantitles of warm fluids, preferably
weak tea sweet ended with sugar,
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(5)
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
POINTS TO REMEMBER
Be speedy but do not get nervous;
Locate the fire extinguishing substances viz; water bucket with
water/ sand, Fire extinguishers etc;
Raise alarm;
Inform all concerned to assist in extinguishing the fire;
Segregate/ remove all valuable properties;
Keep Fire Extinguisher/ water buckets in readiness and use
those as per requirement to extinguish fire;
Arrange to isolate the source of fire if possible.
(6)
Fire caused by Petrol or other inflammable liquids, acids or
gases:
(i) Segregate the affected wagon, coach or area involved.
(ii) On opening a wagon do not enter it immediately. You would
thus, avoid fumes, which may be dangerous.
(iii) Use foam type fire extinguishers and sand and not water or soda
acid type fire extinguishers.
(iv) Do not bring naked lights near the site of fire.
(v) Warn the people living in the surrounding areas within one Km.
radius.
(vi) Stay away from ends of tanks, as tanks normally burst from the
ends.
(vii) Cool tanks that are exposed to flames with water from the sides
only after the fire is put out.
(viii) Withdraw immediately in case of rising sound from venting
safety device or any discoloration of tank due to fire.
(ix) Inform the nearest Fire stations intimating that the fire has been
caused by Petrol or any other inflammable liquids, acids or
gases. .
(7)
(i)
(ii)
In case of fire due to Explosive. Inflammables/Dangerous
Goods:
Extinguish by closing the valve or isolating LPG feed to fire by
other suitable controls.
Following steps may be taken if no undue risk is involved:
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(a)
Move unheated cylinders to a safe place after ensuring closing
of valves.
(b) Cool the hot cylinders by spraying water from a safe position.
The person directing the spray should take up a position where
he would be protected from possible explosion.
(iii) If cylinder containing inflammable/toxic gas develops leak
during transportation, remove it to an isolated open place
away from any source of ignition and advise the filler or
consigner as required.
(iv) Inform the Chief Controller of Explosives by fax/telephone.
(v) Inform officer in charge of nearest police station.
(vi) Inform departmental officer concerned.
(vii) Pending the visit of the Chief Controller of Explosives/his
representative, the wreckage and debris shall be left undisturbed
except to save lives.
(viii) After getting in formation from the Chief Controller of
Explosives that he does not wish any further investigation, the
restoration work may be commenced.
(8)
(i)
Fire fighting:
Dry chemical powder type fire extinguisher (DCP)
These types are suitable for tacking petroleum, gas, electrical
fire and controlling fires of textile fibers, sodium based chemical
powder is used on a fire which under go chemical reaction.
(ii)
(a)
(b)
(c)
(d)
How to use:
Carry to the place of fire and keep it up right.
Remove the safety clip.
Strike the knob located in the cap.
Sealing disk of the cartridge gets broken and allows carbon
dioxide gas to escape to the main shell and powder is pushed
out.
Direct the steam of the powder at the base of the flame.
For effective result stand at about 1.5 to 2.5 m. near the seat of
the fire.
Move forward with moving the nozzle rapidly from side to side
in sweeping motion.
(e)
(f)
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(g)
(iii)
(i)
(ii)
(iii)
(iv)
(v)
(vi)
3.
When using on outdoor fires operate from the up wind side for
effective spray.
Building Evacuation.:
When the building fire alarm sounds:
immediately evacuate using building emergency plan
procedures.
Walk to nearest exit/stairwell (Close doors behind you)
Do not use elevators.
Proceed to the designated gathering area outside the building.
Do not re -enter building until cleared by authorized personnel.
Assist with evacuation of individuals with special needs.
CHEMICAL DISASTERS (Bomb threat/Blast at Railway
station/Trains)
National Disaster Management Authority (NDMA) has issued
guidelines on the management of chemical disasters. These guidelines are
directed more towards their prevention and mitigation of their effects, if
these happen than on rescue and relief operations afterwards.
Indian Railways have also been transporting chemicals and hazardous
materials e.g. petroleum products (petrol, Naphtha, HSD, etc.), Caustic soda,
LPG, Chemical manures, Acids etc. These goods are carried either in
Wagons or SLRs or in the Parcel Vans.
Indian Railway’s Rules for carrying dangerous (hazardous goods) by rail
have been legislated in the Railway Red Tariff Rule 2000 as per which
dangerous goods have been classified into following 8 classes:
1.
2.
3.
4.
5.
6.
7.
8.
Explosives
Gases, Compressed, liquefied or dissolved under pressure
Petroleum & other inflammable liquids
Inflammable solids
Oxidising substance
Poisonous (Toxic Substances)
Radio-active substances
Acids & other Corrosives.
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NW Railway is having contact with all Oil Companies and all other
agencies at defferent locations. In case of any leakage or other problem on
line, companies are requested, who in turn immediately attend these faults.
Due to this no untoward incidence take place.
Staff of ARTs of Divisions have been trained from Nagpur and Delhi
fire training school to meet any disaster caused by carrying of these
hazardous materials.
Person receiving call regarding bomb threat should:
(i)
Attempt to gain as much information as possible from the caller
like type of device, time set, location, reason/purpose of the act,
dialect mannerism and identity of the caller.
(ii) Inform and alert the disaster management team (Bomb detection
squad).
(iii) Alert police, fire brigade and explosive department.
(iv) Pass on the information to all departments concerned.
(v) Take imitative for evacuation of all persons from premises.
(vi) Person noticing a bomb like object, should bring it to the notice
of the nearest available officer.
(vii) Inform GRP, RPF, and Bomb detection squad.
(viii) Ensure all persons are away from the spot and avoid
unnecessary crowding near the area.
(ix) Inform control to take further steps for regulating train services.
(x) Wait for clearance from the Police department to restore normal
working.
(xi) Utilize “Caller ID” facility if provided to trace the caller.
3)
Nuclear Disaster (Radiation Emergency):
a)
Personal injury involving radioactive material
contamination:
Render first aid immediately for serious injuries by trained.
Call bomb squad, fire station.
(i)
(ii)
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(iii) A possible without causing harm to the victim, monitor the
injured, remove contaminated clothing and gross personal
contamination.
(b) Radioactive contamination of personnel:
(i) Remove and bag all contaminated clothing.
(ii) Call fire station, bomb squad, and police.
(iii) Skin contamination should be cleaned using mild soap and tepid
water. Use portable survey meter to monitor for remaining
contamination. If not free of contamination, re-wash and resurvey.
(4)
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(5)
(a)
(i)
(ii)
(b)
(i)
(ii)
(iii)
(iv)
(6)
What to do upon receipt of suspicious letter/ package:
Handle with care.
Don’t shake or bump
Isolate and look for indicators.
Don’t open, smell or taste.
Treat it as suspect.
Call Police/Fire service/Bomb squad.
If parcel is Open and / or Threat is identified:
For a bomb.
Evacuate immediately.
Call police/fire service/Bomb squad.
For Radiological:
Limit exposure – don’t handle.
Evacuate area.
Shield yourself from the object.
Call police/ fire service/bomb squad.
Suspicious substance in Railway Premises:
(i) Clear and isolate the contaminated area. Do not touch or disturb
anything.
(ii) Call police/ fire service/ bomb squad.
(iii) Wash your hands with soap and water:
(iv) Identify individuals who may have been exposed to the material
(v) Do not leave premises until disposed by authorities.
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4. BIOLOGICAL DISASTERS
Biological disasters might be caused by epidemics, accidental release
of virulent microorganism(s) or Bioterrorism (BT) with the use of
biological agents such as anthrax, smallpox, etc.
In recent times travelling has become easier. More and more people
are travelling all over the world which exposes the whole world to
epidemics. As our society is in a state of flux, novel pathogens emerge to
pose challenges not only at the point of primary contact but in far removed
locations. The Marburg virus illustrates this. The increased interaction
between humans and animals has increased the possibilities of zoonotic
diseases emerging in epidemic form.
Mitigation :The essential protection against natural and artificial outbreaks of
disease (bio-terrorism) will include the development of mechanisms for
prompt detection of incipient outbreaks, isolation of the infected persons
and the people they have been in contact.
Nodal Ministry and support of other Ministries:The response to these challenges will be coordinated by the nodal
ministry-Ministry of Health and Family Welfare (MOH&FW) with inputs
from the Ministry of Agriculture for agents affecting animals and crops.
The support and input of other ministries like Ministry of Home Affairs,
Ministry of Defence, Ministry of Railways and Ministry of Labour and
Employment, who have their own medical care infrastructure with
capability of casualty evacuation and treatment, have an important role to
play.
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CHAPTER X
Rajasthan State Disaster Management Authority & Committee
and their important Telephone No.
Rajasthan State has also constituted Disaster Management
Authority headed by the Chief Minister.
The Authority consists of the following members:

Minister, Finance

Minister, Water Resources

Minister, Rural Development

Minister, Health

Minister, Urban Development

Minister, Home

Minister, Agriculture

Minister, Science & Technology

Minister, Revenue

Minister, Transport

Minister, Planning

Chief Secretary

Addl. Chief Secretary, Development

Secretary, DM&R (Member Secretary)
Rajasthan State Disaster Management - Executive Committee
State Executive Committee
1. Chief Secretary
2.
Principal Secretary, Disaster Management &
Relief
Chairman
Member
Secretary
3. Principal Secretary, Finance
Member
4. Principal Secretary, PHED
Member
5. Principal Secretary, Medical & Health
Member
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A Committee at the administrative level would be constituted under the
chairmanship of Chief Secretary. The members of this Executive
Committee on the Secretaries of the following Departments.












Home
Finance
Energy
Public Works
Urban Development
Medical & Health
Public Health and Engineering & Ground Water
Secretary to Chief Minister
Secretary, Irrigation
Secretary, Agriculture
Secretary, Animal Husbandry
Secretary, DM&R (Member Secretary )
Any of the following members may be asked to attend the meeting as
and when required by the Chairman:







Station Commander, Army and its nominee
General Manager, Railway
Director General of Police
Director General, Civil Defence
Director HCM RIPA
Incharge, Centre for Disaster Management
BSNL
District Level Executive Committee :The District Collector will be responsible for coordinating all
disaster management activities at the district level. There shall be a
District Disaster Management Authority headed by Collector..
The District Disaster Management Committee comprises
members from Zilla Panchayat, Zilla Parishad, different line
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departments, NGOs, district Red Cross and others to be notified
by the Department of Disaster Management from time to time. In
times of disasters, Distt. Collector shall constitute a District Relief
Committee to oversee management of relief. This will be in
accordance with the instructions issued by the Departmentt. of
Disaster Management from time to time.
.STATE PREPAREDNESS:Incident Management Teams: - The state will constitute specialized
teams at various levels for responding to disasters. These specially
trained teams will be capable of providing specialized response to
various disasters in minimum time.
(a)
State Level :
At the state level, Search & Rescue teams will be constituted
from the State Police, and will be provided with the state of theart equipment for immediate response. The State Home
Department will designate the units for conversion into
Specialist Response Teams (SRTs). The State will also
designate training centers for training the SRTs and nominate
key personnel within the Police Training Colleges and Fire
Training Institutes as trainers and train them at the national
level. These trainers will then impart training to the SRTs.
(b)
:
District Level :Subsequently, Specialized Response Teams at the district level
will be designated from the district level Police and Fire Service
personnel and equipped for immediate response in any disaster
within the district. In the event of a request from a neighbouring
district these teams will be authorized to operate under the
direction of the Collector of that district.
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(ii) Emergency Operations Centre (EOC):
The EOCs at the State and District will be activated immediately
on the event of a disaster or a disaster warning. The primary
function of these EOCs is to facilitate the smooth inflow and out
flow of relief and other disaster response related activities. These
EOCs act as bridges between the center, state and district. The
EOCs have to be equipped with state of the art communication
technology and GIS enabled systems for quick and effective
decision making. The structure in which EOCs are housed must
also be disaster resistant. The EOC should also be equipped with a
Doctor and First Aid Equipment apart from its own administrative
and maintenance staff.
(a)
State Level:
The State Secretariat will house the EOC, which will be a multihazard resistant construction with latest communication system
linkages, technologically advanced equipments and trained
personnel to manage it. The EOCs will function as composite
Control Rooms to look after law and order issues as well as
disaster management.
(b) District Level:
As in the state, a multihazard resistant building with state-of-theart communication facilities will be made available round the
clock.
(c)
On-site Teams :
A mobile EOC for on-site disaster management information will
be functional under the supervision of the District
Collector/Deputy Commissioners.
The district administration would be one of the key
organizations for issuing warnings and alert. Additionally, the
following agencies competent for issuing warning or alert are
given below.
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Disaster
Agencies
Earthquakes
IMD
Floods
Meteorological Department,
Irrigation Department.
Cyclones
IMD
Epidemics
Public Health Department
Road Accidents
Police
Industrial and Chemical Accidents Industry, Police, NPS,
Rawat Bhata, Collector
Fire
Fire Brigade, Police, Collector
Rail Accident
Railways, Police, Collector
Telephone No. of Disaster Information
1. State Control Room
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0141-1070
87
2. District Control Room
Service Name
Amber
Bais Godam
Bani Park
Bani Park
District STD Code +1077
Emergency Services :Service
Phone No.
Category
0141FIRE
2531282
0141FIRE
2211258
0141FIRE
2201898
FIRE
01412200926
CHIEF FIRE OFFICER
FIRE
2332573
GHAT GATE
FIRE
101
Ghat Gate
FIRE
Ghat Gate
FIRE
MI Road
FIRE
Mansarovar
FIRE
NATIONAL FIRE
EQUIPMENT
FIRE
Sitapura
FIRE
VKI Area
FIRE
XEN MUNICIPALITY
FIRE BRI AD
FIRE
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01412600062
01412615550
01412375925
01415178866
2312443
01412175250
01412332573
2201898
JAIPUR
Contact Info
Amber
Bais Godam
Bani Park
Airport, Jaipur (parallel line Bani
Park)
FIRE BRIDAGE STATION ROAD
NO-1 VKIA JAIPUR
Ghat gate, Jaipur
Ghat Gate, Jaipur
Ghat Gate
MI Road
Mansarovar, Jaipur
SHRI K L GUPTA 832 JAT KE
KUWE KA RASTA
Sitapura, Jaipur
VKI Area
STATION OPP MILITRY
CANTEEN BANI PARK JAIPUR
88
1
Service Name
Emergency Services :- JAIPUR
Service
Phone No.
Category
Contact Info
Accident Cell at Sindhi
Camp, Jaipur
BUS
0141-2207908
City Bus
BUS
0141-2373789
Chief Manager, Vaishali
Depot
City Bus
BUS
141-2170082
Chief Manager Sanganer
Depot
City Bus
BUS
0141-2236735,
2232231
Control Room, H.O.
(24x7)
BUS
0141-2374670,
9413385700
Deluxe Depot
BUS
0141-2304057
Deluxe Reservation
BUS
0141-2205790
Duty Officer Sindhi Camp BUS
0141-2207907
Enquiry Durgapura Bus
Stand
BUS
0141-2172488
Enquiry Manzi-ki-chattri
BUS
0141-2670159
Enquiry Narain Singh
Circle
BUS
0141-2574645,
2574904
Enquiry Sodala Bus Stand BUS
0141-2297574
Inter State Services (Star
Line & Express)
BUS
0141-2373788
Platform 1
BUS
0141-2207906
Platform 2
BUS
0141-2207912
H.O. Jaipur
Chief Manager,
Vidhyadhar Nagar Depot
Chief Manager, Deluxe
Depot
Chief Manager, Jaipur
Depot
-
12
D:\106750942.doc
89
Telephone No. of Disaster Management & Relief Department of
Rajasthan Government
S.No.
1
2
3
4
5
6
7
8
Name
Designation
Office
Fax
Residence
Address
R-1/3, Chambal
Sh.Tanmay
Secretary DM &
G.S.S. Colony,
2227110 2227503 2290878
Kumar
R
Hawa Sadak
Jaipur
Sh. Sanjay
27, Vishnu Puri,
C.A.O.
2227102 2227230 2724096
Solanki
Durgapura
25/10, Kaweri
Sh. A.R.
Path,
Dy. Secretary
2227985 2227230 2391710
Pathan
Mansarovar,
Jaipur
8-A, Kailash
Mrs. Neetu
Assistant
2227084 2227230 9829626000 Nagar, Jhotwara,
Rajeshwar
Secretary
Jaipur
54-55, Arun
Sh. Rakesh
OSD-I
2227885 2227230 9829952943 Vihar, Niwaru
Soni
Road, Jaipur
93, Mahatma
Gandhi Marg,
Sh. S.P. Kabra
OSD-II
2227403 2227230 9460221042
DCM, Ajmer
Road, Jaipur
408,Vivek Vihar
Sh. B.L. Gupta Statistical Officer 2227084 2227230 2290468
New Sanganer
Road, Jaipur
Sh. Balram
Office Supdt. 2227084 2227230
Nagarwal
# : 1070 (Toll
Relief-rj@nic.in
Emergency Operation Centre
Free)
IMPORTANT
TELEPHONE
NUMBERS
GOVERNMENTS (Rajasthan) STD Code-0141
Designation
Office
Residence
Mobile
Chief Secretary
Additional Chief
Secy.
Secy./ CM
DGP
2227114
2227587
2561324
2706086
-
2227308
2606657
2607735
2601394
2561688
2565224
2522085
-
ADGP (Railway)
D:\106750942.doc
-
OF
STATE
Fax
2227114
2227587
2227306
2607735
2561688
2601394
90
Add. Secy. (Home 2227660
Secy.)
Dir. (Information
2227057
and public relation)
-
-
2227778
2720514
-
2227257
Secy./Health and
Family planning
Secy. / Health and
Education
Dir. (Health
Medical)
Chief Secy./ Food
and rescue
Collector/
Chittorgarh
2227851
-
-
2227797
2227509
-
-
-
2225653
22274288
-
2229858
2227110
2622281
-
2227110
01472-240001
01472-240002
-
-
IMPORTANT TELEPHONE NUMBERS OF STATE GOVERNMENTS
( Punjab)
Designation
Chief Secretary
Home Secretary
DGP
Office
0172-740156
0172-740860
0172-741927
0172-740771
0172-743272
-743772
Residence
-
Mobile
-
-
-
-
-
-
-
-
IMPORTANT
TELEPHONE
NUMBERS
GOVERNMENTS (Haryana) STD Code -0172
OF
STATE
Designation
Chief Secretary
Principal staff officer
Principal
secretary(CM’s
Secretariate)
Sr.Secretary(CM’s
Secretariate)
Secretary (Home)
Office
2740118
2740118
2740945
Residence
2543505
2794242
2540042
Mobile
-
Fax
2740317
2740317
2740774
2740875
2708224
-
2740526
2740926
254942
-
DGP
2743157
2565281
2560879
2642050
2568899
2700090
2741441
2642150
-
2741438,
2740526
2740239
2565529
2560879
2642050
2740335
2726522
-
2741487
ADGP (Railway)
IG(Railway) at UMB
(0171)
Drictor (Information
&PR)
D:\106750942.doc
91
Jt. Secretary
Information &PR)
Secretary(Coordination)
Secretary
(Medical,Health&FP)
DIG/Rly at UMB
(0171)
2740960
2711758
2545631
2794850
-
2740526
2740526
2643253
2641982
2610004
-
2643253
2641982
IMPORTANT
TELEPHONE
GOVERNMENTS(Gujrat)
Designation
Chief Secretary
Secy. (Home)
Commissioner
(Police)
ADGP (Railway)
State police
Control Room
Chief Secy.
(Health , Family
,FW planning )
Secy.(Health,
Medical)
Principal Secy
(R&B)
CollectorAhemdabad
Fire Brigade
Buldozer
Army HQ
Air Force
(Gandhinager)
ChairmanAhemdabad
Munisplty
GRP- Ahemdabad
D:\106750942.doc
Office
079-23225920
079-23250502,
503, 504.
079-25633636
097-25630100
-25630200
-25630300
-25630400
079-23251401,
23251403
NUMBERS
Residence
079-26861415
079-26569210
Mobile
OF
STATE
Fax
079-26463512
076-23224394
076-23253287
079-26401053
079-235318901
079-23226014
079-27551681
079-22866514
079-2214846566-57-58
079-25391903
-
079-2885007
079-23221200
079-2862726
-
079-25352828
079-25420600
079-22144887
-
-
92
EMERGENCY SERVICES- JAIPUR
Sr.No.
Particulars of service
1.
Accident Control Rooms
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
Help Line
Crime Police
Electricity
Police
Police Control Room (City)
Police Control Room (Rural)
Ambulance
Hemant Ambulance
Mahatma Gandhi Hospital
Monilek Hospital (Critical Care)
Rungta Hospital
Sardarji Ambulance
Fire Brigade Station
Fire Station (Amber)
Basi Godown
Banipark
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
Ghatgate
M.I.Road
Mansarovar
Sitapura
VKI Area
Blood Bank
Jaipur Hospital
Mahila Chikitsalaya
24.
Monikek Hospital
25.
Santokba Durlabhi Hospital
26.
27.
SMS Hospital
Swasthya Kalyan Blood Bank
28.
29.
Ummed Singh Sushila Devi Mem
Zanana Hospital
D:\106750942.doc
BSNL
0141-2565630
0141-275171
108
1090
0141-155333
100
0141-2575715
0141-2577554
102
0141-2640009
0141-2771000
Telephone No.
Mobile
09829064009
0141-2522000
0141-2621631
0998354444
09829066555
09413418137
0141-2531282
0141-2211258
0141-2201898
0141-2200926
0141-2615550
0141-2375925
0141-5178866
0141-2175250
0141-2332573
9460931020
0141-2742266
0141-2601333
0141-2610616
0141-2653019
0141-265021
0141-2566251-53
0141-2574189
0141-2560291, Ext- 234
0141-2545293
0141-2721771
0141-2281020
0141-2378721 Ext- 219
9314561693
93
CHAPTER XI
Medical prepardness in NW Railway.
The medical department of NWR renders comprehensive
healthcare including preventive and creative services to Railway
employees and members of Retired Railway Employees liberalized
Health scheme and a substained number of department of the above
two groups
The Div. Hospital of Ajmer is one of the oldest Railway
Hospital .and is famous for Orthopedic Surgery.
The Central Hospital at Jaipur is under upgradaion and gradual
modernization of the Central Hospital is being done and present
process for construction of new hospital building is going on .After
upgradation ,there is phenomenal change in the facilities and services
provided to the railway beneficiaries iIt is provided high quality
healthcare by the IRMS doctors including the specialists .Morecver,
for other speciality and super speciality services like Oncology,
Cardiology ,Neurology , Laparoscopic Surgery etc has engaged ten
Honorary Visiting Specialists in various fields of medicine and
surgery . Many major and special, major surgeries like MIPH , PCNL,
Phaco- surgeries, Radial neck dissection, Oncosurgeries like
Commando operation, Ortho –surgeries like Laminectomy , ORIF,
Plating, TKR, THR, Arthroscophy etc, laproscoping surgeries like
Lap Cholecystectomy, LAP .Oophprectomy, Lap hysterrctomy etc
Colonoooscopies , Gastroscopies , Bronchoscopies etc are performed
here. New Diagonostic test are introduced too.
Besides these, the primary health care is delivered by the
different health units spread over the four divisions in a systematic
way.
94
HOSPITALS & HEALTH UNITS OVER NWR
Div./
Units
Hospital (Beds)
Central and
Divisional
Name of the
Hospital
Head
quarter
Ajmer
Central
Hospital Jaipur
Divisional
Hospital
Bikaner Divisional
Hospital
Jaipur
Jodpur
Divisional
Hospital
Total
Sub Divisional
Health
Units
-
Lock
up
Dispensaries
-
No
Name of No
of
the
of
Beds Hospital
Beds
86
-
-
-
-
230
ABR
RPZ
0
09
24
0
9
02
8
01
20
18
0
4
0
117
RE
BKI
0
8
0
533
4
71
29
03
100
-
St. John’s Ambulance Association:
S.No.
1
2
3
4
5
Details
No. of classes in first Aids/Nursing
No. of candidates required instruction
No. of appeared for Examination
No of certificates , vouchers ,etc
No. of certificates revalidated
2006-07
66
128
3166
20
40
05-06
217
4318
2778
-
Division Wise position of St. John’s Ambulance Brigade
S.No.
1
2
3
4
Division
Ajmer
Bikaner
Jaipur
Jodhpur
Total
Ambulance Nursing Total
Div
Div
03
01
04
02
0
02
01
0
01
04
01
05
10
02
12
95
Cadets/Personnel
118
78
12
160
368
Accident Relief Trains–
S.No.
1
2
3
4
Division
Ajmer
Bikaner
Jaipur
Jodhpur
Total
ARME SCALE- I
03 (02BG,01MG)
04(01BG,03MG)
04(02BG,02MG)
03(02BG,01MG)
14
ARME SCALE-II
08
11
02
14
35
Man Power Resources
1 Staff Strenth - Medical
Sr
No.
.
1.
1
2
3
4
5.
1
2
3
4
5
6
7.
8
9
10
11
12
13
14
15
16
17
18
19
Category
Group A
Medical officer
Group B
APHO
AHO
AHEO
A.PHY.O
ANO
Group C
Pharmacists
2Health Insp
Radiographers
Lab. Staff
Ministeral Staff
Nurse Staff
Mid wives
Drivers
Dressers /OTA
Cooks
ECG technicians
Physiotheraparists
Dialysis technicians
Dieticians
Food Chemists
Laundry Supervisor
Health Visitor
Stores Inspector
SM Operator
Total
HQ
Ajmer
Bikaner
Jaipur
Jodhpur
04
41
25
17
26
01
01
-
01
01
01
01
01
41
13
05
12
15
84
03
08
26
08
01
01
0
0
0
0
0
0
01
263
24
18
01
02
9
40
01
05
18
03
01
121
29
10
05
05
8
38
04
04
20
05
01
160
24
07
01
04
11
44
08
16
05
01
149
96
Sr
No.
.
1
2
3
4
5
6
Category
HQ
Ajmer
Bikaner
Jaipur
Jodhpur
Group C
Sr. DEE
DEE
EE
Compilation Clerk
SFWO
FWO
TOTAL
1
02
01
0101
03
01
01
01
03
01
01
01
03
01
01
01
03
97
CHAPTER XII
Role of RPF in the event of Railway Accidents and other calamities
RPF have to play in the event of Railway accidents causing huge loss and damage to
Railway property and injury to passenger in cases of sabotage or natural calamities . RPF
would normally be the first uniformed Force to arrive at the scene of accident and therefore ,
they have to play a very important role. Disaster Management Team have been formed in all
divisions to attend any type accident and disaster . Dog Squads are available with the RPF
and are used as and when required.
ACTION AT THE SCENE OF INCIDENCE BY RPF : The senior most RPF Office
available a the site if incident will assume control and immediately start the following action-
1-
Segregate the area of incident by establishing temporary barriers by use of nylon
ropes or any other makeshift deice available at the scene .
Baggage of passengers will be isolated and protected and consigned goods be taken
care .
RPF personnel will respond to any call for a assistance to rescue victims and transport
them to nearest Hospital.
Hourly Sitreps will be sent by the officers at the scene of incident to the Divisional /
Zonal Control Room giving the latest situation.
A temporary RPF ASSISTANT POST(shed or tent) with proper Board will be
established at a conspicuous location so that the people needing help could approach
the RPF .
The senior most officer available at the scene of incident will also ensure proper
documentation about the number of persons injured or dead, giving their identity and
address.
2345-
6-
Division wise Disaster Management Team are as underAJMER DIVISIONSR.
Name
No.
1
2
3
4
5
6
7
8
9
10
11
Dineshawer Chaube
P. R Meena
B. L Meena
Arvind Kumar
Ram sing
Jawala Prasad
Tara Chand
Rajesh Janu
Ramashawer Prasad
Ramavtar
Naresh Kumar
Designation
Mobile/ Phone No.
ASC
IPF
IPF
SIPF
SIPF
Const
HC
HC
Const
HC
Const
9001196701
9001196711
9001196710
9001196721
9252873031
9414782031
9001196713
9413820169
9928499083
9001196740
9352009267
98
12
13
14
15
16
17
18
Hajari Lal Meena
Shiv Bhagwan
Ganesh Naraian ameena
Charan Singh
Amer Singh
Pawan kumar
Shrawan Kumar
Bikaner DivisionSR.
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
Name
Ajeet Singh
Ram Sawroop Jyadi
Mohan lal
Kaloo Ram
Jagdish Prasad
Rajesh Kumar
Bhanwer Singh
RamKishore
Ram Prasad
Pita Ram
Ummed Singh
Chhagan lal
Dhermander Singh
Const
Const
Const
Const
Const
Const
Const
941474331
946057190
9667066240
9784591772
9460179019
0145-2424501
9928145100
Designation
Mobile/ Phone No.
IPF
ASI
ASI
ASI
ASI
HC
HC
HC
Const
Const
Const
Const
Const
9001197701
9460786385
9950192545
903684030
9982884272
9460780796
9252687506
9413820642
9214511688
9636627180
9660685054
9413279834
9413934632
Designation
Mobile/ Phone No.
IPF
SIPF
SIPF
SIPF
SIPF
ASI
HC
Const
Const
Const
Const
Const
Const
Const
Const
9001198702
9001198394
941302360
9252516606
2623989
9461288985
9414913274
9413187758
9610349613
9929462729
9602175461
9413154913
2430295
9602017134
9460425039
Jodhpur Division
SR.
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Name
Shakati Singh
Indra raj Singh
Gurdayal
Shab Singh
Om Prakash
Ganpat singh
Laddoo Ram
Shanker Prasad
Ram Singh
Manoj Kumar
Inder Singh
Abhay Singh
Shamsher Singh
JagRam
Ram Sawaroop
JAIPUR Division
99
SR.
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
Name
Mohd Yshuf
BPSaini
Naresh Kumar
Hari Singh
Udai veer
Prahlad Singh
Chhagan Lal
Jhandoo Singh
Balbeer Singh
Fateh Singh
Vidyadhar Kulheri
R ShyaramKamal Singh
Kamal Singh
Jagdish Prasad
Rajbeer Singh
Likhma Ram
Rabinder Singh
Lalit Kumar
Suresh Kumar
Designation
Mobile/ Phone No.
ASC
IPF
ASI
ASI
ASI
Const
Const
Const
Const
HC
Const
HC
HC
HC
Const
HC
Const
Const
Const
9001199702
9001199749
96022844225
9461309337
9887928923
9784046328
9460068269
9414672074
9413919096
9001199731
9460060812
9462100135
9887868841
9950885780
9414379713
9887026548
9828720928
-
100
CHAPTER XIII
Some of the important Telephone Numbers of Railway .
IMPORTANT TELEPHONE NUMBER AT RAILWAY BOARD
Designation
Office
Rly. Minister
Rly
(Code030)
44740
CRB
44700
FC
44702
M/ ENGG.
44706
M/ELECT.
44710
M/MECH.
44708
M/Traffic
44712
44726
44704
M/Staff
Secy.Rly. Bd. 44714
DOT
(Code 11)
23386645
23381213
23384010
23382753
23382754
23383879
23385100
23381477
23382776
23382762
23385227
Residence
Rly.
DOT
CodeCode030)
011)
44741
23012625
23012777
44701
26884922
44703
44707
44709
44901
23676
55014
101
Mobile
9810099310
26886851
26883923
-
9810099315
24675513
26877379
23740027
26881117
9810099317
9910487474
9810099323
9810561144
9810099318
9810099312
IMPORTANT TELEPHONE NUMBER AND E-MAIL
ADDRESSES OF SAFETY DIRECTORATE, RAILWAY
BOARD.
DESIGNATION Rly.
DOT
(Code- (Code030)
011)
Adviser (Safety) 43302 23381344
Dir (Safety)-I
43667 23387009
Dir (Safety)-II
43446 23389987
Dir (Safety)-III 43239 23385836
Jt.Dir (Safety)
43574 23070944
Mobile
E-mail Address
9818798390 advsafety@rb.railnet.gov.in.
9910487334 dsfty@rb.railnet.gov.in.
9810017905 dsfty2@rb.railnet.gov.in.
9910487542 dsfety3@rb.railnet.gov.in.
9910487540 Dsfty4@rb.Railnet.gov.in
IMPORTANT TELEPHONE NUMBER OF NWR/HQ/JAIPUR
Designation
GM
Secy. To GM
SDGM
COM
CPTM
CFTM &
CPRO
CSO
CME
CRSE
CWE
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
Telephone No.
Rly.
DOT
45000/49000
2222695
49001
2201540
49006/45006
2222695/4081
49007
2223800/4095
49004/45004
2221902
44255
2202934/4328
45600/49600
2222488/4078
45601/44546
2175272
45602
2222114/4066
2758031
45604
2222468
2357385/4145
45660
2229182
45601
2225071
45500/49500
2229231/4116
2356543/4318
45504/49504
2220126/4012
2224827/4314
49502/45502
2229221/4115
2170707
102
Mobile No.
9001195000
9001195003
9001195002
9001195900
9001195901
9001195902
9001195910
9001195400
9001195402
9001195401
CMPE
PCE
CTE
CBE
CMD
CCM
CEE
CSC
CSTE
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
45506
49400/45400
45402
2222376/4074
2356840/4320
2222884
2177057
2221453/4046
45404
45950
45951
45200/49200
49201
45300/49300
45980
45800/45800
45801/49801
2220535
2229237
2229254
2221603
2226141
2229268
2229021
2203094
2220204
2222899
9001195403
9001195200
9001195201
9001195202
9001195500
9001195950
9001195300
9001195700
9001195800
COMMISSIONER OF RAILWAY SAFETY
Designation
Telephone No.
Rly.
CCRS/LKO
CRS
(W. Circle)
CRS
(C. Circle)
O
R
O
R
O
R
DOT
23290
0522-2614507
0522-2237702
090-22694
022-22034351
090-21214
022-22020304
090-54950/22695 022-22045495
090-21313
Mobile
9004490720
9821081597
-
Telephone No. of AIR FORCE/NAVY/ASSISTANCE LIST
Telephone Numbers of HQ Integrated Defence Staff at New Dilhi
Director (Operational Logistics), Ministry of Defence
Office
-011- 23018128
Residence Mobile------------------------------------------------------------------------------------Station HQ -Mumbai
022-22616193, 22755
Station HQ -Ahmedabad
079-22610567, 093-44084
Station HQ -Mhow
0732-226955, 092-83278
Station HQ -Jaipur
0141-2386294, 095-44052
Station HQ -Mumbai -CST
55950
Station HQ -Jamnagar
0288-2756908, 094-82205
103
IMPORTANT TELEPHONE NUMBVERS OF ADJOINING
RAILWAY
Rly.
Officers
GM
O
Rly.
(030) 38110
R
O
(030) 55001
(030) 32416
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
(030) 25213
030-32311
030-55005
030-32744
AGM
NR
COM
CSO
GM
AGM
WR
COM
CSO
WCR
GM
COM
CSO
NCR
GM
COM
CSO
090-22000
090-22588
090-22001
090-21264
090-22200
090-21211
090-22201
090-21302
015-54000
015-54001
015-54200
015-54201
015-54202
015-54301
035-23001
035-23002
035-23401
035-23402
035-23407
-
DOT
011-23387227
011- 23384548
011- 26873277
011- 23388392
011- 23389320
011- 23369817
011-23387976
011-26117468
011-23388050
022-22005670
022-23525086
022-22037395
022-22852685
022-22008207
022-22043450
022-220505505
022-22020262
0761-2627444
0761-2607555
0761-2677726
0761-2623022
0761-2677060
0761-2677621
0532-2230200
0532-2624535
0532-2230237
0532-2617173
0532-6455463
0532-2230843
104
Mobile
09717630904
09004490730
09752415650
09794835902
IMPORTANT TELEPHONE NUMBERS OF AJMER DIVISION
Designation
DRM
ADRM
Sr.DOM
Sr.DSO
Sr.DME
Sr.DEE
Sr.DCM
Sr.DEN
Sr.DSTE
Sr.DSC
CMS
Sr.DPO
Sr.DFM
CWM
Rly.
(096)
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
DOT
(0145)
44000
44001
44002
44003
44600
44601
44602
44603
44500
44501
44300
44301
44200
44201
44400
44401
44800
44801
44980
44981
46500
44501
44700
44701
44100
44101
47000
44561
2421752
2421858
2421489
2423255
2421188
2429389
2426838
2429655
2429087
2422104
2429857
2621497
2420893
2429454
2487888
2429256
2429038
2420011
2420658
2431504
2461004
2610353
2624294
2630255
2421653
2420965
2663731
2422005
105
Mobile
9001196000
9001196001
9001196900
9001196901
9001196400
9001196300
9001196950
9001196200
9001196800
9001196700
9001196500
9001196600
9001196100
9001196450
IMPORTANT TELEPHONE NUMBERS OF BIKANER
DIVISION.
Designation
DRM
ADRM
Sr.DOM
Sr.DSO
Sr.DME
Sr.DEE
Sr.DCM
Sr.DEN
Sr.DSTE
DSC
CMS
Sr.DPO
Sr.DFM
CWM
Rly.
(097)
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
DOT
(0151)
44000
44001
44002
44003
44600
44601
44602
44603
44500
44501
44300
44301
44200
44201
44400
44401
44800
44801
44980
44981
44950
44951
44700
44701
44100
44101
44250
44251
2521568
22523230
2200883
2523884
2200600
200361
2520207
2544791
2543734
2200287
2543732
2544199
4401713
2521821
2201849
2520799
2540689
2522529
2202269
2211092
2522839
2522827
2201743
2200361
2201408
200956
2212989
2211045
106
Mobile
9001197000
9001197001
9001197900
9001197901
9001197400
9001197300
9001197950
9001197200
9001197800
9001197700
9001197500
9001197600
9001197100
9001197450
IMPORTANT TELEPHONE NUMBERS OF JAIPUR
DIVISION.
Designation
O
R
O
ADRM
R
O
Sr.DOM
R
O
Sr.DSO
R
O
Sr.DME/C&W
R
O
Sr.DEE
R
O
Sr.DCM
R
O
Sr.DEN
R
O
Sr.DSTE
R
O
Sr.DSC
R
O
CMS
R
O
Sr.DPO
R
O
Sr.DFM
R
DRM
Rly.
(095)
DOT
(0141)
44000
44001
44002
44003
44600
44601
44602
44603
44500
44501
44300
44301
44200
44201
44400
44401
44800
44801
44980
44981
46500
44501
44700
44701
44100
44101
2200322
2223232
2201833
2206748
2201351
2223720
2207248
2221267
2202407
2223510
2202332
2201931
2201669
2223720
2201621
2223318
2203105
2221030
2202261
2220646
2222763
2229411
2202068
2750505
2200729
2399680
107
Mobile
9001199000
9001199001
9001199900
9001199901
9001199400
9001199300
9001199950
9001199200
9001199800
9001199700
9001199500
9001199600
9001199100
IMPORTANT TELEPHONE NUMBERS OF JODHPUR
DIVISION.
Designation
DRM
ADRM
Sr.DOM
Sr.DSO
Sr.DME/C&W
Sr.DEE
Sr.DCM
Sr.DEN
Sr.DSTE
Sr.DSC
CMS
Sr.DPO
Sr.DFM
CWM
Rly.
(098)
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
O
R
DOT
(0291)
44000
44001
44002
44003
44600
44601
44602
44603
44500
44501
44300
44301
44200
44201
44400
44401
44800
44801
44980
44981
46500
44501
44700
44701
44100
44101
44250
44251
2431187
2431300
2431722
2649537
2431550
2431004
2431600
2432108
2430045
2439323
2431652
2432553
2431696
2433628
2432067
2431102
2203105
2201512
2202261
2220646
2222763
2229411
2202068
2750505
2431698
2430012
2432140
-
108
Mobile
9001198000
9001198001
9001198900
9001198901
9001198400
9001198300
9001198950
9001198200
9001198800
9001198700
9001198500
9001198600
9001198100
9001198450
109
110
111
DISASTER COMMUNICATION SYSTEM
19.1 Communication on Railways for Disaster Management
A comprehensive Communication System on the Railways to encompass all
requirements of the Railways Disaster Management is required to be set up. This will
be also inter-linked with the communication system with outside agencies of the
concerned Central and State Governments, IMD etc.
Preparatory work to be done for quick installation of communication system (satellite
system) between Railway control set up for flood and affected locations
locations/station. This can even be on make shift raft, boat etc. Similar arrangements
can also be made in earthquake affected areas.
There should be a provision for Telecommunication with Relief Camps as and when
and where set up.
19.2 Communication between stake holders
Under the Head of the item of Infrastructural Development (Item 3.3.2) under the SubHead “Networking and Communication” it is mentioned NDMA’s Guidelines in item
(iii) and in (iii) (c) page 30 that “Effective Communication and Networking (Human
and Functional) between various stake-holders and sensitive organizations is currently
inadequate and needs to be established with the Security Agencies (CISF, Police etc.)
manning sensitive locations like Railway stations.”
In item iii (e) page 30, it is laid down that dedicated communication system is to
be established for Rail Transportation to monitor movement of Toxic Chemical Agents.
A mechanism is to be developed like a Geographic Information system (GIS) for
continuous monitoring of such Transport Vehicles along their route. This may require
to be dove-tailed with the FOIS network of the Railways, once the TMS/FOIS is
extended for booking (preparation of RRs) and movement of chemical items in wagons
to be included in FOIS.
19.3 Back up Communication on Railways :
To handle any disaster by the Railways and to utilize its resources efficiently
Communication is an essential requirement. Where required, back up (alternatives)
should be adequately available.
112
In chapter 2 of the DM Plan of the Railways (in item 2.2) one of the strengths of the
Railways to handle a disaster is its own communication network. In handling a crises or
a disaster, reliability of communication has to be cent per cent.
At the Divisional level, the control rooms have to continue with communication with
the stations, the telephone exchange have to function and the OFC and Quad cable
network has to work.
Where there is no back up of the Railways owned OFC network, an arrangement of
sharing with Government/Non Government organization and other service providers has
to be planned in advance. Or else, the alternative of satellite communication be resorted
to. However, the speed of reconnecting a failed communication by which ever means is
of essence.
113
CHAPTER-IV
Part B - AT THE ZONAL LEVEL
(2) Crack Team of Rail Rescue Experts
The high level Disaster Management committee recommends that each zone
should have a professionally trained Crack team of rail Rescue experts
(Mechanical and Medical officials and containerized hospitals) based at
headquarters who can be rushed to any site of accident by air/ and route at
short incite. This group will continuously be exposed to the latest rescue,
extrication techniques and medical relief . This group will support the
accident rescue and relief arrangements made by divisions at the site of
accidents.
-
-
-
-
CRACK TEAMS – These will be Specialized Disaster Response Units.
One complete set of sophisticated equipment/gadgets required for rescue and
relief must be available with one specialized disaster response unit at each
Zonal headquarter.
Each unit will be provided with state of the art equipment for entrapment
rescue from the accident involved coaches and will be kept at the disposal of
GM.
This specialized disaster response unit (comprising of both men and
material) available at Zonal HQ must be rushed to accident site of a major
disaster by Helicopter or along with GM’s special train as needed. They
would serve as an additional aid.
Specialized response unit must maintain its elite character. It must not be
sent to sites of smaller accidents and should only be rushed to sites of major
disasters.
(2) Ensuring specified minimum running of Diesel locos in all Electrical
Routes.
i.
To meet the requirements of relief, restoration and
passenger convenience, it has been decided that diesel locos in electrified
territories be deployed in such a manner that there is a diesel loco available
in 25-75 kms (average 50kms) of the accident site so that the above
mentioned constraints in approaching the golden hour concept are over come
thus ensuring speedier rescue and relief operations in case of serious
accidents disrupting the route or major power breakdown or grid failures.
Etc. This would ensure that diesel locos are available for running the rescue
trains, relief trains, relative specials and for pulling out the unaffected trains
with stranded passengers.
In the interest of readiness and to meet the aspirations of the people for faster
medical relief, COM must ensure that the time tabling and freight operations
114
should be so carefully planned in order that the above stipulation is met at all
times without vitiating our efforts to approach the golden hour concept.
(3) Constitution of a Monitoring cell.
There shall be a high level monitoring cell, at zonal headquarters level, which
shall include the following1. Chief Safety Officer
2. Principal Chief Engineer
3. Chief Medical Director
4. Chief Mechanical Engineer
5. Chief Signal & Telecom Engineer
6. Chief Electrical Engineer
7. Controller of Stores
8. Chief Commercial Manager
9. Chief Operations Manager
10. Chief Security Commissioner.
11. Chief Public Relations Officer.
As soon as the report of a serious train accident is received at the Headquarters
the committee shall meet immediately to take stock of the situation and monitor
rescue, relief and r3estoration works. The committee may arrange several
sittings to monitor the progress. The committee shall be responsible to take
suitable actions at the headquarters level, if necessary.
The committee shall be responsible fro the following actions:(i)
Shall be in regular touch with the division, to monitor the rescue, relief
and restoration works.
(ii) Shall take stock of the latest position and convey information to
GM/AGM and nominated officer of the Railway Board.
(iii) Shall co- ordinate with Board; adjacent foreign Railways and public
enterprises, private agencies, Hospitals, State Authorities, NGOS, News
Agencies, Media, Private Air Operators, to seek assistance whenever
required.
(iv) Shall nominate headquarters officer with the approval of GM/AGM, to
attend site when necessary.
(4) Training on Disaster management
(i)
All the front line staff, such as Loco pilot/Assistant Loco pilot,
Guard/Assistant Guard, Coach Conductor, Train Superintendent,
TTE,A.C. Mechanic, Coach Conductor, Train Superintendent, TTE, A.C.
Mechanic, Coach Attendant, Catering Staff (Rly./Non-Rly.), Safaiwalas,
Gangman, TXR staff, ARME/ART staff, Station Master, Security Staff
should be given periodical training on disaster Management. Further
lessons in Railway disaster Management will also form the part of
rotational training programme and refresher and promotional course. In
different training centers.
115
(ii)
Officers of Mechanical, Safety and Medical departments should also be
nominated to undergo special training programmes on Disaster
Management at nominated training centers.
(iii) Special focus should be laid on imparting extensive state of the art
training on rescue, medical-relief and rolling stock restoration techniques.
(iv) All the front line staff as mentioned above shall be provided with folders
with guidelines in the form of ‘Do’s & DON’T’s on actions to be taken at
the site of the accident.
(5) Training Requirements –
Persons to
train
Top
Management
Middle
Management
For what ?
How ?
Creating a Disaster Management System
1. Planning for and organizing a response
unit including management and
mobilization of resources.
2. Interfacing with and utilizing the media.
3. Minimization of time.
- to move in resource .
- extricate victims,
-Evacuate injured and other passengers.
4.Post incident management.
1.Management of the scene.
1. Classroom training.
2. Simulated exercises,
perhaps using Virtual
Reality systems such as
one
with
NIBRA,
including certification
of competence.
2. Knowledge of rescue techniques.
3. Knowledge of restoration work.
ADRM,
4. Skills in co- ordina- ting and managing
Sr.DME
and
the rescue effort.
other
Branch
Officers
Doctors
1. Handling and care of trauma victims.
2. Estimation of resources required to
handle causalities, including
transportation.
Supervisors
1. Devising a coherent and efficient rescue
and restoration plan for the given
situation.
2. Skill in deployment and utilization of
resources effectively.
Rescue workers 1. Using the rescue and other equipment
2. Fitness training.
116
1.Full
scale
field
exercises and simulator
training
1.
Class
room
training
3. Hands- on training on
equipment such as rerailing equipment or
cranes.
1. Class – room training
2. Demonstrations by
specialists.
3. Exercises.
1. Class room training
2. Field exercises and
simulator training.
3. Hands- on equipment
training.
1. Hands- on equipment
training.
2.Field exercises
POST DISASTER MANAGEMENT
1.
Meeting of Disaster Management monitoring cellsOn receipt of the message of a disaster’ the disaster management
monitoring cells at divisional and zonal head quarters level, will meet
immediately to take stock of the situation and monitor the lime of actions
to be taken.
2.
(i)
Assessment of the Damage
Immediately after the disaster the extent of the damage shall be assessed
by the following means :Motor Trolley survey by the nominated officers and staff.
(ii)
Assessment by nominated officers/ Staff by road vehicles where possible.
Manual assessment by JE (Sig)/MSM/JR (BR)/TRD staff/JE
(P.Way)/Keyman/ mate etc.
4.
Information to the control -
After the assessment, prompt information shall be communicated through
VHF sets/Mobile Phones/ Satellite phone to the control mentioning the
following:(vi) Nature of damage / obstruction to track with location.
(vii) Possible method/ system for restoration.
(viii) Resources required for restoration.
(ix) Whether or not a light vehicle (e.g. Tower Wagon) or light engine or
relief train can pass on the section.
(x) Likely time to clear the location by repairing the damage/ removing the
obstruction.
(4) Movement of Relief Trains for rescue, relief and restoration.
(vi)
On receipt of first information from the affected site, all the relief trains
on the section must be ordered and should be dispatched with full
equipment and full complement of staff.
(vii) Responsible Railway officers should reach the spot where passengers are
stranded on priority so as to organize water, food tea and snacks for the
passengers.
(viii) If necessary the assistance of Air Force Authorities or Private Air
operators shall be sought by DRM for airdropping of food packets or airlifting of passengers to safer places.
(ix) Assistance of state authorities for boats, divers or fire brigade, shall be
sought as per the requirement.
(x) Medical team shall be moved on priority to places where there are
injuries & casualties to passengers or Railway staff.
117
(5)
Restoration of line of Communication
After the relief and rescue operation, the next priority shall be the
restoration of line of communications. On receiving the complete picture
of damages from the site, each department shall chalk out its line of
action accordingly. The responsibilities of the departments are broadly
out lined below:(vii) Engineering Department
The Engineering department shall be responsible for quick restoration of
un –obstructed train path (first single & then double .They should coordinate with civil authorities ,contractors ,private agencies ,stores and
transportation departments for effective movement of men ,machinery,
materials and equipments to the site should also hire machinery or tools
from civil authorities, contractors and private agencies if required.
(viii) S&T Department
(ix)
(x)
(xi)
Effective means of communications at strategic points shall be
established for exchange of information. Restoration works of signals
and interlocking should be under taken systematically.
Transportation Department :
As soon as single line un obstructed path is restored the primary
responsibility of the transportation department shall be to resume train
movement. Sufficient number of train passing staff shall e deployed at
nominated stations for this purpose.
Electrical Department:
Electrical department shall be responsible for providing temporary
lighting arrangements through generator sets at strategic locations. They
should co ordinate with State Electricity Authorities for restoration of
power supply. Sufficient number of staff with materials, equipments and
machinery shall be deputed for the restoration work.
Stores Department :
During restoration, Stores Department shall play a proactive role in
making emergency purchases preferably by standing spot purchase
committee and supplying the same to the user departments at sites. For
such purposes a note counter signed/ signed by HOD/PHOD in HQ will
be treated as a valid demand.
(xii) Medical Department:
Medical department shall be responsible for taking all necessary steps to
prevent epidemics at the affected sites. They should co-ordinate with civil
engineering department to provide during water, good sanitation, proper
118
drainage system so as to prevent infections, at the affecte4d Railway
Area.
(vii) Public Relations Department
Wide publicity shall be given in press and media to attract voluntary
organizations, individuals, NGOS & medical practitioners etc, so that
their help can be enlisted.
The composition and timings of Relief Train movements shall be
publicized.
(viii) Personnel Department
Personal Branch will be responsible for supervising the movement of
materials for the Railway staff in co-ordination with concerned
departments and agencies.
6.
Emergency Purchases of Materials
(a)
Emergency demands placed through HOD’s notes shall be complied with
by the store Department through a spot purchase committee. It is
preferable to have spot purchase committees of SS,JAG and SAG levels,
who will be authorized to make spot purchases for the same value as in
case of the Tender Committee.
(b)
Works, Contracts, single tender and hiring of machineryFor restoration of traffic, single tenders may be awarded to the competent
and experienced contractors who have sufficient capacity to mobilize
machinery and materials with the prior approval of the GM, for the
procurements of materials and hiring of machinery.
119
120
Important Telephone Numbers of Civil Authorities. JAIPUR DIVISION
District
Rly Section
Distanc
e kms.
Collector
Office
Ajmer
STD-0145
Jaipur
STD-0141
LR
Dausa
STD-01427
Alwar
STD-0144
JR
Tonk
STD-01432
Swai
Madhopur
STD-07462
Sikar
STD 01572
JP
JP
JP
FL
JP
GLTA (MLI)
Polic
Control
Fire
Brigade
Distt.
Hospital
30.12
2627421
2627450
2627221
2629910
2630520
429100/100 2429000/101
SL(ML-I)
84.72
BAI(ML-II)
32.12
CHNN (SWM) 52.78
RNW (RPC) 28.97
RGS(Branch) 57.32
2204475
2204476
2204477
2204478
2204479
2707220
2208383
(City-N)
2383000
(City-S)
01427510777
01442337565
510888
2203546
2577483
(City-N)
2202700
2202660
(City-S)
01427223001
01442337453
200039/100
2567436
5115487
2568721
2575171
2577717
223001
01432243026
07462220444
2243025
2243028
220333
220579
220528
07462220402
222999
01572250005
250006
250007
01572240431
01572250036
254119
251101
251499
01592232333
232525
015927236900
01214225401
236901
101
7232199
222791
7236700
7234020
254743
250805
01562250804
1562250803
DGW(ML-II)
100.39
MKH AIA (ML-II)
65.49
BNLW ISA(SWM)
25.81
CKB DPZ
(SWM)
PCMK
SIKR
SIKR
SIKR
RGS
Resi.
Superintendent of
police
Office
Resi.
RGS (RPC)
RGS (Branch)
RGS (Branch)
RSWT(Branch)
APJ (RPC)
Jhunjhunu
STD 1592
Rewari
STD 01274
Mahendragar
h STD
NWH
BWL
RE
NIP
SRGH
(Branch)
RE(ML-II)
NNL (RPC)
AEL(RPC)
Churu
STD 01562
BUB
CUR
11.00
25.98
50.11
13.57
66.93
82.40
77.57
14.92
59.34
33.82
12.14
2337566
223779
01427101
220964/102
230002
01442338200/100 2701264/101 2346033/102
2337454
9829055181
243029
244400
247508
247416
251200
01562250806
251348
121
2201898/101 2564222/102
2615550
2560291
5178866
(2222422)
2200926
2332573
234160
101
Sr.No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
EMERGENCY SERVICES- JAIPUR
Particulars of service
Telephone No.
BSNL
Mobile
Accident Control Rooms
0141-2565630
0141-275171
Help Line
108
Crime Police
1090
Electricity
0141-155333
Police
100
Police Control Room (City)
0141-2575715
Police Control Room (Rural)
0141-2577554
Ambulance
102
Hemant Ambulance
0141-2640009
09829064009
Mahatma Gandhi Hospital
0141-2771000
Monilek Hospital (Critical Care)
0998354444
Rungta Hospital
0141-2522000
09829066555
Sardarji Ambulance
0141-2621631
09413418137
Fire Brigade Station
14.
15.
16.
Fire Station (Amber)
Basi Godown
Banipark
0141-2531282
0141-2211258
0141-2201898
0141-2200926
0141-2615550
0141-2375925
0141-5178866
0141-2175250
0141-2332573
17.
18.
19.
20.
21.
22.
23.
Ghatgate
M.I.Road
Mansarovar
Sitapura
VKI Area
Blood Bank
Jaipur Hospital
Mahila Chikitsalaya
24.
Monikek Hospital
25.
Santokba Durlabhi Hospital
26.
27.
SMS Hospital
Swasthya Kalyan Blood Bank
28.
29.
Ummed Singh Sushila Devi Mem
Zanana Hospital
122
0141-2742266
0141-2601333
0141-2610616
0141-2653019
0141-265021
0141-2566251-53
0141-2574189
0141-2560291, Ext- 234
0141-2545293
0141-2721771
0141-2281020
0141-2378721 Ext- 219
9460931020
9314561693
DEFENCE ESTABOSJ,EMT OMC;IDOMG AR,U. NAVY. AIR FORCE & PARA
MILITARY FORCES. BSF, CISF.
Sr.No.
Address
Telephone Nos.
Army South West
Command HQ , Jaipur
1.
Air Force Station,
0141-2671901,2671902, 2671903, 2671510,
Amber Road, Jaipur
2671927, 2672919 & 26721333.
2.
Military Cantt., Area,
0141-2364081, 2364082, 2364083, 2364084,
Pratap
2364085, 2364086, 2364087, 2364088, 2364089,
Line, Jhotwara, Jaipur
2364090, 2368910, 2368875 & 2352022.
3.
Rajasthan Armed Corps,
0141-2601877 & 2609429
Inspector General (RAC)
Jaleb Chowk, Jaipur.
4.
Rajasthan Civil Defence
0141-2204475, 2204476, 2204477, 2204478 &
and,
2204479.
Home Guards, Jaleb
Chowk,
Jaipur
5.
Central Industrial Security 0141-2530758, 2530300, 2530695 & 2530002
Force Village Nagal,
Susawatan, Amer, Jaipur.
6.
Central Reserve Pokice,
0141-2380222, 2380660, 2380683, 2519633.
Force
C/O Home Secretary,
Government of Rajasthan,
Secretariat, Jaipur
Organizations having road cranes, bulldozers and flood like equipments
Sr.No.
1.
2.
3.
4.
5.
6.
7.
8.
Address
CPWD, Vidhya Dhar
Nagar, Jaipur
Rajasthan PWD, Jacob
Road, Jaipur
J.D.A. Indira Circle, J.L.N.
Marg, Jaipur
Jaipur Nagar Nigam, Tonk
Road Jaipur.
Muncipal Control Room
Military Engineering
Services, Power House
Road ,Jaipur.
Collector and Ddistrict
Magistrate, Sawai Jai
Singh Road, Jaipur.
Rajasthan Police Control
Room, Radgar, M.I.Road,
JAipur.
Central Ground Water
Board, 6-A, Jhalana Area,
Jaipur.
Telephone Nos.
2232804, 2232805, 2232806, 2232807, 2232808,
2232809 & 2232841.
2223201, 223202, 223203, 223204, 223205,
223206, 223207& 223208.
2563112, 2563113, 2563114 & 2563134.
2742026, 2741424, 2741423 & 2341552 ®
2743190/5108405
2202191, 2204955 & 2352021
2204475, 2204476, 2204477, 2204478 & 2204479.
100, 2565554, 2565560, 2561508, 2573355 &
2565788.
2518438, 2510284 & 2519686.
123
124
1
Important Telephone Numbers of Civil Authorities. AJMER. DIVISION
District
Rly Section
Collector
Office
Resi.
Superintendent of police
Office
Resi.
2427651
2627421
2627450
2627221(M 2629910
2625431
)982907261 (M)941410740 ,2630520
0
0
PALI
STD-02932
252203
222575
(M)9414111477
222576
SIROHI
STD-02972
222209
221187
(M)9829566922
221188
BHILWARA
STD-01482
243743
232601(M)94141
07001
232602
COR
STD-01472
243743
240001
(M)9414176141
240002
RAJSAMAN
D.
STD-02952
UDZ
STD 0294
2491599
220536
9414289248
220537
2491599
2410834
9413311300
2414545
DNRP
STD 02964
232593
231002
9414202207
231001
HIMATNAG
AR
STD-02772
PALANPUR
STD-02742
241690
241001
09978406221
253987
257171
Ajmer
STD-0145
MD-
GRP.
223838
(M)98291188
86
223001
(M)94141551
55
232001
(M)94141848
48
240006
(M)94141577
07
220563
9414257896
223939
220718
232002
Polic
Control
Fire
Brigade
Distt.
Hospital
01452629166/10
0 , 0142621349
02932222288
01452429000-101
0142625500
02932101,222173.
250330/,
252243
222100
225005/101
220033
232011
226727
229400
231400
240003
240088
101
231346
241102
220564
220712
221224
101
230365
2431721
254119
2414600
2414111
2414101
2414305
231003
231791
230344
232459
232468
250144
249039
247333
09978405081
223333
230344
247933
245101
246720
240320
240033
257007
257015
266339
09427305065
257014
352600
252446
101/102
254704
2413949
9414184848
124
125
1
Important Telephone Numbers of Civil Authorities. JODHPUR DIVISION
District
Rly Section
Distanc
e kms.
Collector
Office
Jodhpur
STD-0291
Jaisalmer
STD-02992
Nagaur
STD-01582
Churu
STD-01562
Pali
STD-02932
Badmer
STD-02982
Bikaner
STD 0151
Jalore
STD 02973
Palanpur
STD 02742
Mahendragar
h STD
RKB-JSM
Resi.
Superintendent of
police
Office
Resi.
2650322
2650044
2226111
2226112
RKB-JSM
252201
252202
252233
252234
JU-FL
241444
241555
242416
242413
DNA-RTGH
240805
250806
250803
250104
JU-MJ
222575
222576
223838
223939
LN-BMEMBF
220003
220004
220005
220006
MTD-BKN
2226000
2226001
2543173
2200440
SMR-BLDI
222207
222208
223500
222224
SMR-BLDI
250707
257171
257014
257015
Churu
STD 01562
125
Polic
Control
Fire
Brigade
Distt.
Hospital
126
1
Important Telephone Numbers of Civil Authorities. BIKANER DIVISION
District
Rly Section
Distance
kms.
Collector
Office
Jodhpur
STD-0291
Jaisalmer
STD-02992
Nagaur
STD-01582
Churu
STD-01562
Pali
STD-02932
Badmer
STD-02982
Bikaner
STD 0151
Jalore
STD 02973
Palanpur
STD 02742
Mahendragar
h STD
RKB-JSM
Resi.
Superintendent of
police
Office
Resi.
2650322
2650044
2226111
2226112
RKB-JSM
252201
252202
252233
252234
JU-FL
241444
241555
242416
242413
DNA-RTGH
240805
250806
250803
250104
JU-MJ
222575
222576
223838
223939
LN-BMEMBF
220003
220004
220005
220006
MTD-BKN
2226000
2226001
2543173
2200440
SMR-BLDI
222207
222208
223500
222224
SMR-BLDI
250707
257171
257014
257015
Churu
STD 01562
126
Polic
Control
Fire
Brigade
Distt.
Hospital
127
1
ABBREVATIONS USED
1AC
2AC
3AC
AC
ADG
ADMO
ADRM
AEN
AGM
AME
ARME
ARMV
ART
Asstt.
ASTE
BCX
BD Spl.
BFR
BPC
BSNL
C&W
CAC
CBE
CCM
CCM(G)
CCM(M&R)
CCRS
CE
CEE
CEE(Op)
CFTM
CHC
Chg.
CHOD
CMD
CME
CMECMI
CMM
CMPE
CMS
COM
Con.
-
-
-
-
-
1ST Air Conditioned Coach
2 Tier Air Conditioned Sleeper Coach
3 Tier Air Conditioned Sleeper Coach
Air Conditioned
Additional Director General
Assistant Divisional Medical Officer
Additional Divisional Railway Manager
Assistant Engineer
Additional General Manager
Assistant Mechanical Engineer
Accident Relief Medical Equipment
Accident Relief Medical Van
Accident Relief Train
Assistant
Asstt. Signal & Tele. Engineer
8-wheel covered vacuum brake wagon
Break Down Special
8-wheel open flat vacuum brake wagon
Bharat Petroleum Corporation
Bharat Sanchar Nigam Limited
Carriage and Wagon
Combined Assistance Center
Chief Bridge Engineer
Chief Commercial Manager
Chief Commercial Manager (General)
Chief Comm. Manager (Marketing & Rates)
Chief Commissioner of Railway Safety
Chief Engineer
Chief Electrical Engineer
Chief Electrical Engineer(Operations)
Chief Freight Transportation Manager
Chief Controller
Coaching
Coordinating Head of Department
Chief Medical Director
Chief Mechanical Engineer
Chief Mechanical Engineer
Commercial Inspector
Chief Materials Manager
Chief Motive Power Engineer
Chief Medical Superintendent
Chief Operations Manager
Construction
127
128
1
COS
CPO
CPRO
CPTM
CRB
CRS
CRSE
CSC
CSE
CSO
CSTE
CTE
CWE
CWI
CWS
DAO
DCM
DCOS
DEE
DEN
DG
DM
DM
DME
DMO
DMT
DMU
DOM
DOT
DPO
DR
DRM
DSC
DSE
DSE/C
DSO
DSTE
DTM
Dy.
Dy. CCM
Dy. COM
Dy. CSO
E-Mail
EC
ECR
-
-
-
Controller of Stores
Chief Personnel Officer
Chief Public Relations Officer
Chief Passenger Transportation Manager
Chairman Railway Board
Commissioner of Railway Safety
Chief Rolling Stock Engineer
Chief Security Commissioner
Chief Signal Engineer
Chief Safety Office
Chief Signal & Telecommunication Engineer
Chief Track Engineer
Chief Workshop Engineer
Carriage & Wagon Inspector
Carriage & Wagon Superintendent
Divisional Accounts Officer
Divisional Commercial Manager
Divisional Controller of Stores
Divisional Electrical Engineer
Divisional Engineer
Director General
Disaster Management
District Magistrate
Divisional Mechanical Engineer
Divisional Medical Officer
Disaster Management Team
Diesel Multiple Unit
Divisional Operations Manager
Department of Telephones
Divisional Personnel Officer
Disaster Response
Divisional Railway Manager
Divisional Security Commissioner
Divisional Superintending Engineer
Divisional Superintending Engg./Coordination
Divisional Safety Officer
Divisional Signal & Telecommunication Engineer
Divisional Traffic Manager
Deputy
Deputy Chief Commercial Manager
Deputy Chief Operations Manager
Deputy Chief Safety Officer
Electronic Mail
Emergency Control
East Central Railway, Hajipur
128
129
1
ED
EMC
EMU
Engg.
ETL
FA
FA
FA&CAO
FR
(G)
G&SR
GM
GRP
HOD
HOR
HPC
HQ
HRE
HRD
IAF
IAT
IG
IR
IRCM
IRCTC
IRMM
IOC
ISD
IT
JA
JCB
JE
JHS
Jn.
JP
LC
LCC
LI
LPG
LR
MG
MOR
MOSR
MR
MRV
-
Executive Director
Electro Mechanical Core
Electric Multiple Unit
Engineering
Emergency Train Lighting
First Aid
Financial Advisor
Financial Advisor and Chief Accounts Officer
First Responders
General
General & Subsidiary Rule
General Manager
Govt. Railway Police
Head of Department
High Official Requisition
Hindustan Petroleum Corporation
Hdqrts.
Hydraulic Rerailing Equipment
Hydraulic Rescue Device
Indian Air Force
Instant Action Team
Inspector General of Police
Indian Railways
Indian Railway Commercial Manual
Indian Railway Catering & Tourism Corporation
Indian Railway Medical Manual
Indian Oil Corporation
International Subscriber Dialling
Information Technology
Junior Administrative
Jack-cum-Bulldozer
Junior Engineer
Station Code for Jhansi
Junction
Station Code for Jaipur
Level Crossing
Local Command Center
Loco Inspector
Liquefied Petroleum Gas
Leave Reserve
Meter Gauge
Ministry of Railways
Minister of State for Railways
Minister for Railways
Medical Relief Van
129
130
1
NG
NGO
NR
NCR
NWR
OC
OHE
Op.
PA
PC
PCE
PCO
PHOD
POL
PR
PRC
PRO
PSU
P Way
PWI
RCT
RE
RG
RMS
RPF
RSO
S&T
SDGM
SE
Secy.
SHO
SI
SJAB
SLR
SM
SP
SPARMV
SPART
SO
SOS
Sr.
Sr. DAO
Sr. DCM
Sr. DEE
Sr. DEN
-
Narrow Gauge
Non-Govt. Organization
Northern Railway
North Central Railway, Allahabad
North Western Railway, Jaipur
Officer-in-Charge
Over Head Equipment
Operations
Public Address
Personal Computer
Principal Chief Engineer
Public Call Office
Principal Head of Department
Petroleum & Oil
Public Relations
Power Controller
Public Relations Officer
Public Sector Undertaking
Permanent Way
Permanent Way Inspector
Railway Claims Tribunal
Railway Electrification
Rest Giver
Railway Mail Service
Railway Protection Force
Rolling Stock Organisation
Signal & Telecommunication
Senior Deputy General Manager
Section Engineer
Secretary
Station House Officer
Sub-Inspector
St. John Ambulance Brigade
Second Class-cum-Luggage – cum - Brake Van
Station Manager
Self Propelled
Self Propelled Accident Relief Medical Van
Self Propelled Accident Relief Train
Staff Officer
International Call for Distress
Senior
Senior Divisional Accounts Officer
Senior Divisional Commercial Manager
Senior Divisional Electrical Engineer
Senior Divisional Engineer
130
131
1
Sr. DME
Sr. DMO
Sr. DOM
Sr. DPO
Sr. DSC
Sr. DSO
Sr. DSTE
SSE
STD
STM
SS
TCM
TCI
TI
TRD
TS
TTE
TXR
UCC
VHF
VPU
WCR
WLI
WTT
-
-
-
Senior Divisional Mechanical Engineer
Senior Divisional Medical Officer
Senior Divisional Operating Manager
Senior Divisional Personnel Officer
Senior Divisional Security Commissioner
Senior Divisional Safety Officer
Senior Divisional Signal & Telecommunication
Engineer
Senior Section Engineer
Subscriber Trunk Dialing
Senior Transportation Manager
Station Superintendent
Telecommunication Maintainer
Telecommunication Inspector
Traffic Inspector
Traction Distribution
Train Superintendent
Travelling Ticket Examiner
Train Examiner
Unified Command Center
Very High Frequency
Vehicle Parcel Van
West Central Railway, Jabalpur
Welfare Inspector
Working Time Table
131
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Chapter - I TERM OF REFRENCE
A Disaster is a sudden and great calamity, which causes or has the potential to
cause deep distress to Railway users, passengers, staff and their families. However,
there is a distinction to be made between a disaster and an accident. Accidents are
occurrences where safety has been affected, where as Disasters, are those situations
which cause acute distress to passengers, Railway users, staff and their families.
Disaster management in the Railway context envisages expeditious, orderly, effective
and adequate relief measures in case of a disaster. Given the size and complexity of
the Railway network and the antiquely peculiar nature of each Railway disaster, it is
very difficult to precisely lay down the exact line of action for each and every
contingency. Continual efforts have been made by the Railways to evolve a well
organized and well- planned system for handling different situations on the basis of
the experiences gained over time. This booklet represents an effort to take the N.W.
Railway farther in that direction.
Objective of the booklet: The objective of this plan is to make the system
prompt, receptive and efficient enough to respond quickly and effectively in case of
any disaster and to establish a corporate safety management culture and make all
employees aware of their roles and responsibilities with respect to disasters.
The Disaster Management Plan has inter-alia include ‘who is responsible for what
activities in detail’.
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(x)
Preparation and implementation of disaster management plan is the
responsibility of concerned General Manager/Divisional Railway Manager.
Authority to order ART/ARMV/Break Down crane – Chief Mechanical
Engineer/Chief Motive Power Engineer (Running & Loco)/Sr. Divisional
Mechanical Engineer/Divisional Mechanical Engineer, etc.
Senior most railway officer at the site of the accident shall be the designated
Site Manager.
Management of rescue operations – Primarily cperating , Mechanical and Medical
Departments. Assistance to be provided by all railwaymen (irrespective of their
department) as needed.
Relief operations including care for the dead – Commercial, Medical & RPF
Departments.
Communication network – Telecom Department.
Crowd control and law & order at site – RPF.
State police clearance for restoration – RPF.
Restoration operations –
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A. Rolling stock – Mechanical Department.
B. Fixed infrastructure like Track, Over Head Equipment, Signaling system, etc. –
departments concerned.
(x)
Maintenance of SPART/ART & ARMV Rolling Stock/Break Down cranes including
rail-cum-road and road mobile emergency vehicle etc. – Mechanical Department.
(xi)
Maintenance of equipment kept in SPART/ART/ARMV for rescue and
restoration operations – departments concerned.
(xii) Media Management at site –
(a) Site Manager shall be the chief spokesman at site and can be assisted by the
branch officers concerned, if needed.
(b) PR/Commercial Department to look after the media needs at site.
(xiii) Checklist for the officers & supervisors must be issued in the form of a pocket
booklet indicating DOs and DON’Ts for the benefit of:
(a)
First official reaching the site of accident
(b)
Senior most officers at the site.
(c)
Divisional/HQ control organization.
(d)
Station Manager/Station Master.
The Disaster Management Plans must be reviewed and updated in the month of
January every year.
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Chapter II
Classification of Disasters
Definition of disaster in Railway. –
“Railway Disaster is a serious train accident or an untoward event of grave nature,
either on the railway premises or arising out of railway activity in that area, due to
natural or man-made causes, that may lead to loss of many lives and/ or grievous
injuries to a large number of people , and/ or sefe disruption of traffic, necessitating
large scale help from other Government/ Non – Government and Private
Organizations”.
Classification of disasters –
Disaster in general, may be classified into five different group’s i.e. –
i)
Water and climate related Disasters Foods, cyclones, tornadoes, hailstorms, clouds bursts, heat and cold waves,
droughts and soil erosions, etc.
ii)
Geological Disasters Landslides and mud flows,, earthquakes, dam failures/ dam bursts, mine fires,
etc.
iii)
iv)
v)
Chemical, Industrial and Nuclear disasters.
Accident related disastersFire, mine- flooding, major building collapses, bomb blasts, festival related
disasters, air, road and rail accidents, boat capsizes.
Biological disastersPest attacks, cattle epidemics food poisoning.
However, as far as the Railways are concerned, we may broadly classify the disasters
in the following way:DISASTERS
Natural Disasters
(f) Earthquakes
(g) Floods
(h) Cyclones
i)
ii)
iii)
Train accident/Railway related Disasters
Collisions
Derailments
Level Crossing Accidents
134
Fire in trains.
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1
Chapter – IV ACCIDENT RELATED DISASTERS
PREPAREDNESS
AT THE DIVISIONAL LEVEL- Part –A
AT THE ZONAL LEVEL- Part –B
-
-
ACTIONS AT THE SITE OF ACCIDENT
AT THE DIVISIONAL HEAD QUARTERS- Part –A
AT THE ZONAL HEAD QUARTERS-
1.
2.
3.
4.
5.
FIRE IN TRAINS
CAUSES OF FIRES
FIRE PREVENTIONS
FIRE ALARM
ACTIONS DURISNG FIRE
POINTS TO REMEMBER
IMPORTANT INFORMATIONS
- OF THE ZONAL HEAD-QUARTERS
- OF THE DIVISION
135
Part –B
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1
CHAPTER-V
PART-A ACTIONS TO BE TAKEN DURING SERIOUS ACCIDENTS
ACTIONS AT THE SITE
(GOLDEN HOUR)
1.
Golden Hour :
If a critical trauma patient is not given definite medical care within one hour from the
time of accident, chances of his ultimate recovery reduces drastically, even with the
best of Medical attention thereafter. This one hour period is generally known as The
Golden Hour.
During this Golden Hour period every effort should be made to :
(i) Render definite medical care to the extent possible preferably by qualified medical
practitioners.
(ii) Stop bleeding and restore Blood Pressure.
(iii) Persons under shock should be relieved of shock immediately.
(iv) Transport casualties to the nearest hospital so as to reach within this Golden
Hour period.
For being effective, any Disaster Management system should aim at recovering as
many critical patients as possible and rushing them to hospital within this period.
2.
Disaster Syndrome :
A victim’s initial response following a Disaster is in three stages, viz. Shock stage,
Suggestible stage and Recovery stage. These initial responses are called Disaster
Syndrome.
(i) Shock stage : In which victims are stunned, dazed and apathetic.
(ii) Suggestible stage : In which victims tend to be passive but open to suggestions
and willing to take directions from rescue workers and others.
(iii) Recovery stage : In which individuals may be tense and apprehensive and may
show generalized anxiety.
3.
Different phases of Disaster Response :
Disaster Response in case of a railway accident constitutes of 3 phases. These 3
phases are determined both by the time factor, as also by the extent of specialized
assistance available. Firstly, it begins with the spontaneous reaction of men available
on the train at the time of the accident. Thereafter the second phase continues with
contributions made in rescue and relief work by men and material available locally in
nearby areas of the accident site. The third and longest phase consists of meticulously
planned action by trained DM teams who arrive at the accident site to carry out rescue
and relief operations.
The first phase which is of shortest duration last for about half an hour. It is an
amateurish, poorly equipped effort; but is nevertheless the most important phase. In
most cases, this is the only help available for a major part of the ‘Golden Hour’.
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The second phase which is of 2-3 hrs. duration is comparatively less amateurish and
much better equipped. Their contribution is vital since the ‘Golden Hour’ period
comes to an end during the working of this group. How many critically injured
passengers can finally be saved depends solely on the efficiency of this group.
The last and final phase of Disaster Response by railway’s DM team continues for a
few days. It comes to an end not only with the restoration of traffic but with the
departure of most relatives and next of kin from the accident site and disposal of all
bodies. Few of the grievously injured who continue to be hospitalized for
comparatively longer spells are then the sole responsibility of railway’s medical
department.
With the above scenario in mind, it is necessary to take firm and quick decisions to
save lives and property. To achieve these objectives Railways have a well-defined
action plan that is successfully executed by the coordinated efforts of different
disciplines, all of whom function as a team. The three groups which are active during
the above mentioned 3 phases of Disaster Response, may be classified as follows :
4.
(i)
Instant Action Team (IAT)
(ii)
First Responders (FR)
(iii)
Disaster Management Team (DMT)
First Aid in Emergency :
(a) Order of priority for dealing with and helping injured passengers should be as
follows :
(b)
(i)
unconscious,
bleeding excessively,
having breathing problems,
grievously injured,
in a state of shock,
having fractures,
simple injured.
For assessing and handling injuries, acronym DR ABC is to be followed.
D – DANGER :
Look for danger. Make sure that no further danger exists either for the patient or
for the First Aide.
(ii) R – RESPONSE :
Check for consciousness. Call by his/her name, slap, pinch and shake gently. If
there is no response, then it means that the patient is unconscious.
(iii) A – AIR WAY :
Clear the airway (Trachea). If patient is unconscious, then the airway may be
narrowed or blocked making breathing impossible. This occurs due to several
reasons. Mass food particles or foreign body in the air passage; or the tongue may
have sagged back and blocked the air passage.
To open the airway lift the chin forward with the fingers of one hand while
pressing the forehead backwards with the other hand, now the tongue comes
forward and the airway is cleared. To clear the other objects in the mouth press the
Jaw, open the mouth put your fingers or a clean cloth in the mouth and clear the
things. Now the air passage is clear.
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(iv) B – BREATHING :
Check for Breathing. Keep the back of your fingers near the nose of the patient.
You can feel the warm air (or) keep your ear near the nose and look for the
movement of chest, listen to the sound from the throat and feel the warm air from
the nose.
(v)
C – CIRCULATION :
Check the pulse. Normally we check the pulse at the wrist; however, sometimes it
is not felt because of severe bleeding. So, it is better to check the pulse at neck.
(Carotid Pulse).
After checking DR ABC, there may be two possibilities.
i)
If patient is breathing, has circulation but is unconsciousness, immediately turn
him to Recovery position and transport to hospital.
ii)
If the patient has failure of breathing and circulation, then immediately start CPR
(CARDIO PULMONARY RESUSCITATION) the important life saving
technique in First Aid.
To revive the lungs you have to give artificial respiration by mouth to mouth (Kiss
of Life) method. Lift the chin forward and press the jaw open the mouth with one
hand and close the nose with other hand keep your mouth on the casualty’s mouth
and blow.
To revive the heart you have to give external chest compression. The casualty should
be made to lie down on a hard surface. Keep heel of the palm on the chest (Pit of
stomach) of the casualty and keep the other palm over that hand and compress.
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1
Mouth to mouth ventilation and external chest compression should be given in the ratio of
2:15. This should be continued up to the revival of life or till reaching the hospital. Once life
starts, immediately turn the casualty into recovery position and transport to hospital.
(Recovery position or three quarter prone position means turn to one side, better to right side)
Recovery position :
Recovery position is the safest position for unconscious patients. Normally we keep the
patient in a supine position. However, in case of unconscious patients, it is a very dangerous
position because the tongue can fall back and close the airway or saliva and other secretions
may get into windpipe. To avoid that, turn the casualty into recovery position and transport to
hospital.
Sometimes, you may not be in a position to do First Aid due to tense situation. In such
circumstances at least turn the casualty to Recovery Position, which would help to save
many precious lives.
Part B – INSTANT ACTION TEAM (IAT)
1.
(i)
Instant Action Team comprises of:
The Guard, Crew, TS, TTEs, AC coach attendant, Asstt. Guard, RPF and
other railway staff on duty on the accident involved train.
(ii) GRP staff traveling on the train on duty.
(iii) Railway staff traveling by the accident involved train either on duty or on
leave as passengers.
(iv) Doctors traveling by the train.
(v) Passengers traveling on the train who volunteer for rescue and relief
work.
(vi) Railway staff working at site or available nears the site of the accident.
(vii) Non- Railway personnel available at or near the accident site.
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1
2. Pre- accident check list of preparation for Members of Instant Action
Team.
(i) Generally, about 15” time elapses before information regarding occurrence
of an accident reaches the Divisional control Office. In case information can
be conveyed imme3diately this time can be saved. . This 15” time is of vital
importance since it constitutes 25% of the ‘Golden Hour’.
(ii) In case they have a Mobile, ensure that telephone numbers of all relevant
officials such as those of divisional control offices etc. have been
permanently fed into the Mobile for immediate use in an emergency.
(iii) These important telephone numbers should cover all those sections where
they are required to work their train either within their own division or
even those of adjoining divisions.
(iv) Divisions will get printed and circulate a DM Telephone Directory
containing all such telephone numbers that are likely to be required in an
emergency .
(v) Whenever they are traveling at night they should keep a torch handy and
secure it by some means. The torch will be of no use in an emergency if it
can not be taken out from inside the suitcase at that point of time; or if the
torch cannot be located since it has fallen off due to severe jerk.
3.
Duties of the Guard of the affected Trainc) Note the exact time of the accident and kilometer.
d) i. Protect the adjacent line(s)and the train as per GR. 6.03, 9.10 and SRs
thereto;
ii. Secure the vehicles as per rules.
iii. Ascertain if adjacent line (s)is/ are fouled.
(c) Make a quick survey, for an immediate action, of the causalities, injuries
and assistance required;
(d) Relay the information giving details of the accident and assistance
required to the control by the most expeditious means.
(e) Render first aid to the injured person(s) taking assistance of all available
Railway Staff, Doctors and volunteers on train or near the site of
accident;
(f) Illuminate the effected area as much as possible with EL Box fittings (if
accident occurred as night time).
(g) Get the particulars of damage to the rolling stock, permanent way etc.
(h) Arrange to shift the injured persons to the nearest hospital with the help
of all available staff and other volunteers, also keep their particulars;
(i) See that water, tea etc, are supplied to the affected passengers as far as
practicable;
(j) Arrange protection of Railway and public property with the help of
available police and Railway staff.
(k) Preserve all clues relating to the possible cause of accident;
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Post an available Railway employee on the field telephone to ensure
regular- flow of information;
(m) Check the unaffected portion of the train and arrange to clear the same
safely to the adjacent station(s) as per rules and in consultation with the
control/station Master(s) concerned;
(n) Remain in overall charge till replaced by a senior Railway official and
permitted by the Competent Authority;
Notes: In the event of any disability of the Loco pilot the duties devolving
on the Loco pilot, for protection of the line/ line(s) shall devolve on the
Guard or on a Railway servant deputed by him.
2. Duties of Loco Pilot of the affected train.
(e) Note the time of the accident, and kilometreage;
(f) Protect the adjacent line (s) at the front end of the train as per GR 6.03;
9.10 and SRs thereto, as the case may be ;
Note: In the event of any disability of the Guard, it will be the responsibility
of the Loco Pilot to ensure protection of obstructed adjacent line(s) and
the train in the rear as per GR 6.03 and SRs thereto and to give quick
information to the Control/ Station Master;
(g) Take such precautions as may be necessary or as prescribed by special
instructions to render his locomotive safe,
(h) Render all possible assistance to the Guard in rescue and relief measures.
3.
Duties of Assistant Loco Pilot of the affected train.
(a) Assist the Guard/ Loco Pilot in conveying accident messages to all
concerned.
(b) Help the Loco Pilot in protection of the site of accident.
(c) Render all possible assistance to the Guard in rescue and relief measures.
(d) Carry out any other job assigned to him relating to accident by the Loco
Pilot of the train.
(e) Man the engine in absence of the Loco Pilot.
4.
(a)
(b)
(c)
(d)
(e)
(f)
Duties of the Train conductor/ Train superintendent.
Assist the Guard in rendering first aid to the injured persons(s) and
shifting them to the Hospital.
Look after the comfort of the passengers, injured and un-injured alike.
Assist the passengers for protection of their luggage.
Make out a list of injured/ dead passengers.
Preserve reservation charts to know the particulars of injured/ dead
passengers.
Organize to transship/ transfer passengers and their luggage to the
passenger special.
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(g)
(h)
(i)
(5)
Assist for arranging snacks, tea, coffee & drinking water to the injured
and other passengers detained at the site of accident.
Collect the addresses of the relatives of the injured/dead passengers to
send information regarding accident.
Look for the assistance of any Doctor or para Medical staff (Railway.
Non – Railway) traveling in the train.
(c)
Duties of the Coach Attendant.
The coach attendant shall work under the guidance of Train conductor/
Train Superintendent.
Duties of the Traveling Ticked Examiner (TTE).
The TTE should work under the guidance of the train Conductor/ Train
Superintendent.
Similar actions as mentioned in (4) above should be initiated by the TTE
for his nominated coach.
Duties of A.C. Mechanic.
He should immediately “ Switch Off” the current where necessary to
avoid short circuiting.
He should also assist Commercial staff i.e. Train conductor/ Train
Superintendent/ TTEs in their duties at the accident site.
See that the emergency lights inside the Coaches are in working order.
(8)
The Senior most RPF Officer available.
(i)
Segregate the area of incidence by establishing temporary barriers by use
of nylon ropes (if available) or any other make shift device available at
the site to protect the area against the entry of spectators into the affected
place.
Luggages of passengers should be isolated and protected and consigned
goods are taken care of till they are handed over to claimants or taken
over by the Railway.
He should respond to any call for assistance to rescue victims and
transport them to nearest Hospital.
He shall maintain close liaison with the Officers of various departments
of the Railways, GRP, Local Police and Officers of Civil Administration.
(6)
(a)
(b)
(7)
(a)
(b)
(ii)
(iii)
(iv)
Railway Staff traveling on the accident affected train :
(i)
Whenever a train is involved in a serious accident with casualties/injuries to
passengers, all railway staff traveling on the train either on duty or on leave are
deemed to be duty with immediate effect.
(ii)
Under no circumstance should any of them leave the accident site unless and
until divisional officers arrive, take over charge of rescue and relief operations,
and permit them to leave.
(iii)
Railway staff on train/at site shall volunteer themselves to render assistance and
report to TS/TTE/Guard of the Train.
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(iv)
The senior most officer traveling on the train will assume charge as Officer-inCharge Site (OC Site).
(v)
Normally the senior most officer will be traveling in either the 1AC or in 2AC
coach; and most probably in the HOR quota section of the coach. The HOR
section of 2AC is invariably in the center of the coach (berth nos. 19 – 22). In
any case the TS/TTE would know who are the railway officers traveling in
1AC or 2AC.
(vi)
Similarly, other railway staff will be traveling in 3AC coach; and most
probably in the HOR quota section of the coach. The HOR section of 3AC is
also in the center of the coach (berth nos. 25 – 30).
(vii)
Similarly, some Group ‘D’ railway staff may be traveling in Sleeper coach;
and probably in the HOR quota section of the coach. The HOR section of a
Sleeper coach is located in the center of the coach (berth nos. 33 – 40).
(viii) In the absence of any officer, the TS or senior most TTE/Guard will discharge
duties listed out for OC Site.
Duties of OC Site – Immediately after the accident:
Note down the time of accident.
Ensure protection of traffic by Guard and Driver.
Ensure reporting of accident to nearest Station/Control.
Roughly assess the extent of damage and likely number of casualties.
Collect railway staff and volunteers from amongst the passengers and form
different groups. Each of these groups should be assigned work as detailed at
item 6 below.
(vi) Maintain a log of events.
(vii) Till Divisional Officers arrive and take over charge of the situation, continue to
discharge duties of OC Site.
(viii) After Divisional Officers arrive, fully brief the DRM hand over charge to him.
(ix) The on-board OC Site should ensure issue of a detailed message with following
information before leaving the site of the accident.
Time/Date of accident.
Location Km./between stations.
Train number and description.
Nature of accident.
Approximate number of killed/injured.
Extent of damage.
Assistance required.
Condition of the adjacent line, if any.
Whether OHE is involved.
(x)
From here onwards, the DRM of the accident involved division takes over
charge as OC Site.
6.
Formation of Groups comprising members of Instant Action Team :
(i)
OC Site shall immediately collect all Railway staff on train/at site and form
separate groups.
5.
(i)
(ii)
(iii)
(iv)
(v)
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(ii)
Passengers traveling by the same train who volunteer for rescue and relief
work should also be drafted into these groups.
(iii)
Passengers from accident involved coaches should be directed towards their
own coach.
(iv)
Passengers from coaches which are not effected can be distributed amongst
other accident involved coaches.
(v)
In the absence of OC site, TS/TTE shall take steps to form such groups.
(vi)
In the absence of TS/TTE the Guard/Assistant Guard shall take steps to form
such groups.
(vii)
5 or 6 groups should be formed depending on number of coaches involved.
(viii) Ideally, one group should be formed for handling each coach.
(ix)
In case sufficient number of officers are present, then one officer should be
made in-charge of each group.
(x)
Otherwise, Sr. Supervisors traveling by the accident involved train should be
nominated as in-charge of each group to co-ordinate its working.
(xi)
In case sufficient number of Sr. Supervisors are also not present, one TTE
should be nominated as in-charge of each group to co-ordinate its working.
(xii)
Each group should rescue injured, entrapped passengers.
7.
(i)
Duties of on board railway staff immediately after the accident :
Don’t panic. Once the accident has already occurred and the train has come to a
standstill nothing worse can happen.
(ii)
In case you have a Mobile and it is working, inform the divisional control
office immediately about the accident.
(iii)
Observe the position in which your coach has stopped; whether it is standing
upright or turned upside down or lying on its side.
(iv)
Try and see whether your coach has stopped on a bridge or whether there is
level ground on both sides.
(v)
In case the coach is on a bridge or very high embankment or in case it is
raining heavily, then it is better to wait for some time and not be in a hurry to
leave the coach. You may be jumping from the frying pan into the fire.
(vi)
Search your coach with your torch and try to determine the general position.
(vii)
See that passengers don’t panic either. Passengers sometimes make things
worse for themselves by panicking at this critical moment. Try to calm them
and build up their confidence.
(viii) Ascertain whether passengers are injured or not; and whether any of them are
trapped or pinned down inside the debris.
(ix)
Call out aloud and find out whether there are any doctors present.
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(x)
Doctors who are travelling in the coach should be asked to announce their
presence so that they can attend to and help injured passengers.
(xi)
Call out aloud and find out whether there are any railway staff present.
(xii)
Railway staff who are travelling in the coach should be asked to announce their
presence so that they can attend to and help other passengers.
(xiii) For each coach, form a core team comprising of railway staff available, doctors
and 3 or 4 uninjured passengers from the same coach. This core team should
take the lead in helping remaining passengers both injured and uninjured.
8.
(i)
(ii)
Duties of members of Instant Action Team – Till arrival of Divisional
Officers :
If a person is bleeding and loosing blood, or if he is unconscious, then in that
case you have to act quickly. ‘Golden Hour’ should be kept in mind. You may
have at the most only one hour’s time on hand.
In such cases, immediately administer First Aid to the injured passenger and try
and stop further loss of blood.
(iii) Persons trained in first aid may do ‘Cardio Pulmonary Resucitation’. This may
save several lives.
(iv)
If the door is open and is accessible, then uninjured passengers should be helped
to come out from the door.
(v)
In AC coaches the windows panes should be broken open in order to let in fresh
air for the occupants, and thereafter to evacuate them.
(vi)
Non – AC coaches have one emergency exit window on each side. The position
of this emergency window is 5th from the left when facing the line of windows
from inside the coach. They are opposite berth nos. 23 and 57. In case the door
is locked and jammed, try and open these windows so that some of the
uninjured passengers can come out through the emergency exit.
(vii)
Special care should be taken while evacuating the old, infirm and children in
order to ensure that they are not separated from their family members.
(viii) Extrication of critically injured should be done under medical supervision as
far as possible.
(ix)
In case medical supervision is not available, then critically injured passengers
should be made to lie down on a bed sheet and thereafter taken out by 4
persons holding the four corners. This will ensure that no further damage takes
place. (Bed sheets will be available in AC coaches).
(x)
Passengers who are bleeding from open cuts should be tied up with strips of
cloth so as to reduce if not stop the bleeding altogether.
(xi)
It is better not to take out the luggage from inside the coaches at the first
instance, for two reasons. Firstly, passengers both injured and uninjured should
get preference in this evacuation process. Secondly, it may be safer for the
luggage to be left inside where there are less chances of their being stolen or
pilfered.
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(xii)
After passengers have been evacuated from your coach, cross check with the
reservation chart and against the name of each passenger note down as to
whether he/she is injured or not.
(xiii) After all passengers have been evacuated, water and eatables can be taken out
gradually.
(xiv) Building up confidence of injured passengers by suitable advice is of great
importance.
(xv)
After helping evacuate all passengers from your coach go over to the
unreserved coaches and provide similar help to those passengers also.
(xvi) Railway officials from divisional hdqrts. generally arrive at the site of the
accident within 2 to 3 hours, depending on the distance of the accident site
from the divisional hdqrts. Wait for them to come and make further
arrangements.
(xvii) Grievously injured passengers who are bleeding or those who are unconscious
require immediate hospitalization. In case some local people have arrived by
that time, their help should be taken in shifting the grievously injured to the
nearest hospital.
(xviii) In case your train has been involved in an accident but neither has your coach
derailed nor are any passengers of your coach injured, then you should go to
the unreserved coaches and carry out the duties as listed above.
9.
(i)
Duties of the Instant Action Team – In case of a fire :
In case of fire pull the Alarm Chain and stop the train immediately.
(ii)
Try and put out the fire before it becomes a big blaze by using either water or
blankets etc.
(iii)
More people expire due to suffocation from smoke rather than due to actual
burning.
(iv)
Advise passengers to take a cloth, wet it in their drinking water and cover their
nostrils.
(v)
Instruct passengers to go to the other end of the coach which is away from the
fire and if possible cross over to the next coach through the vestibule.
(vi)
Insist that passengers should save themselves first and not to bother about their
luggage which can be retrieved later on.
(vii)
Make sure that no passenger lies down on the floor.
(viii) After train has stopped, passengers should come down from the coach
immediately.
(ix)
Building up confidence of injured passengers by suitable advice is of great
importance.
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10.
Duties of OC Site - till arrival of divisional officers :
Having formed different groups consisting of available railway staff on the train and
volunteers from amongst passengers, the rescue and relief work should be got started
in right earnest. This entire exercise would take about 30” time. Once the rescue and
relief work by the Instant Action Team has got underway, the OC site should then
devote his attention to contacting First Responders.
a.
(i)
(ii)
(iii)
(iv)
Locating nearby villages :
There would be some villages nearby, either visible or out of sight.
In most cases, villagers turn up on their own having heard the sound of the disaster.
Otherwise, try and see if any light or any other signs from the village are visible.
In case none of the above is possible, then speak to either the control office or the
nearest station and find out the location of nearby villages as also their general
direction.
Location of nearby villages as also their general direction will be available in the
Divisional DM Plans.
Having ascertained the general location of nearby villages, send messengers
(preferably railway staff) to inform villagers and seek their assistance.
(v)
(vi)
b.
i.
ii.
iii.
iv.
c.
i.
ii.
iii.
iv.
Locating the nearest manned level crossing gate :
The train driver is the best and fastest source of information regarding location of the
nearest manned level crossing gate in either direction.
Send a messenger (preferably a railway staff) to the gate for contacting the gateman.
In most cases, the gateman will be able to give location of nearby villages.
The messenger should then try and stop a passing vehicle and go to the nearby village,
inform villagers and seek their assistance.
Organizing assistance from local people available in nearby villages
Villagers should be asked to make an announcement from their loud speaker
(generally available in the local temple, mosque, gurudwara, church etc.) informing
others regarding the accident.
Everybody should be asked to rush to the accident site with following :
tractor trolleys (both for transportation as also for general lighting),
as many cutting implements, hammers, chistles etc. as are available,
ropes,
ladders,
If doctors or para-medical staff are available in the village they should also be sent to
the accident site.
The messenger should stay back and try and organize opening of a big building
(preferably a school) for sheltering of injured passengers and/or preservation of dead
bodies.
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CHAPTER-VI- Part A
RELIEF AND RESCUE OPERATION AT DIVISIONAL LEVEL
(1)
Duties of SM.
(a)
Stop entry of any other train from either ends into the affected section.
(b) i) Lock the commutator /handle of the block instruments controlling the affected section
at Train On Line Position if possible.
ii)
Keep all signals giving entry to the affected section at ‘On’
iii)
Put line blocked slide/ lever collars on the concerned slide/lever.
iv)
Set the route against the obstructed section.
(c)
(i)
Take action to protect the traffic and safe guard the property.
Render medical assistance to the injured persons taking assistance of all railway staff,
Doctors and volunteers available on train or near the site of accident, if the accident
takes place within the station limits.
OR
Arrange to send all available medical assistance to the site of accidents if accident
takes place in the section and attended with injury to any person.
(e)
Collect correct information’s on
ii)
iii)
iv)
v)
Time of Accident;
Trains involved in accident;
Nature and location of accident;
Position of adjacent line(s);
(j)
Inform controller about the accident giving details of the accident and assistance
required.
(k)
Send information to all concerned including civil and police authorities.
(l)
See that the injured persons are shifted to hospital with the help of all available
assistance and see that the detailed particulars of the dead and injured are recorded.
(m)
Arrange to remove the unaffected vehicles of the train in consultation with controller/
Officer- in charge present at site.
(n)
If the accident is attributed to sabotage or suspected sabotage nothing should be
disturbed except for rescuing injured persons till police clearance is received.
(o)
I) All measures for quick movement of ARME and ART to the site of accident shall
be taken.
(ii)
Issue of caution order, pilot memo, block ticket indicating exact kilometerage, etc.
should be done.
(iii) Water, tea & snacks are supplied to the injured and stranded passengers within his
resources.
(p)
Remain on duty until relieved by a competent person.
(q)
Issue accident message to all concerned.
(r)
Seize relevant documents viz. Train registers log books, private number books, line
admission books, diaries and note down the position of block instrument, slide box,
points, signals, indicators, levers etc.
(s)
Take the statement of staff where ever possible.
(t)
Preserve all clues and arrange to protect the area with the help of police and RPF.
(u)
Open an information centre.
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2.
Duties of DTI, JE (P.Way), C&W Inspector and Loco Inspector, Driving
Inspector.
(a)
(b)
(c)
(d)
Reach the site of the accident by the quickest available means;
Take general charge of the situation unitil the arrival of an officer;
Ensure the occupied and obstructed lines are protected as per rules;
Make out a quick survey of causalities and injuries, ensure rendering of first aid to the
injured, taking assistance of all available Railway Staff, Doctors and Volunteers on the
train and near the site of accident;
(e) Arrange to shift the injured persons tos the nearest hospital with the help of available
assistance, keeping heir particulars as availavle and ask for further assistance if
required;
(f) Collect and record all important information relating to the accident, such as;
(i) The condition of the track, with special reference to alignment, gauge, cross/ levels,
super – elevation, points of mount and drop, any sign of sabotage etc.
(ii) The condition of rolling stock with special reference to brake power and braking ear;
(iii)All marks on sleepers, rails locomotives, and vehicles etc. especially for preservation
of clues;
(iv) Position of derailed vehicles.
(v) Position of Block Instruments;
(vi) Position of indications, keys levers etc. if the accident is within the station limits, in
the section where provided with signals etc.
(viii) Prima facie cause of accident;
(g) Ensure that the train Signal Register Log Book, Private Number Book, Line Admission
Book, Speed Recorder Chart and other relevant records are seized.
(h) Obtain the statements of staff involved in the accident, as far as possible.
(i) Prepare a rough sketch showing the position of derailed vehicles, position of track and
OHE etc. and make a quick survey of the extent of damage;
(j) Remain at the site of accident for all possible assistance till relieved by another staff.
3. Duties of Official- in charge at the site
The senior most official present at the site of the accident shall be in overall charge of
the relief operation till he is relieved by another official deputed by the
Administration to take over the charge. However, the senior most official of the
Mechanical Department shall be in charge of the relief train. The senior most official
present at the site of a serious accident, shall(c)
Take general charge of the situation and take action to provide all possible assistance;
(d)
Depute Officers/ senior subordinates and all other staff on specific duties in(i)
Assisting the rescue operation, if any;
(ii)
Assisting the preservation of clues;
(iii) Assisting the transhipment work, if any;
(iv)
Taking action to remove the obstruction as soon as possible;
(v)
Ensuring the protection of adjacent line (s) and the affected train as per rules.
(C)
See that the portable telephone is installed and manned constantly by a
responsible staff, and ensure adequate lighting of the accident area at night;
(d)
See that the injured persons if any are rendered first aid and shifted promptly for
medical aid;
(e)
Ensure to get clearance from Police authorities in case of suspected sabotage;
(f)
Make an immediate assessment of the following, with the help of the available
doctors and / or others;
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(i)
(r)
The number of persons killed, and of those sustaining grievous, simple and trivial
injury;
extent of damage;
The expected period of suspension of traffic.
Assistance required;
Prima facie cause of accident;
See that dealing centre is opened at the site of accident and mannedTo keep the details of persons killed, injured , and action taken in each case;
To relay the above information in details to the Divisional Headquarters’
To attend to public enquiries and
to relay the progress of relief work;
Ensure recording of all information at the dealing centre concerning the
accident and the relief operations in the form of an Accident Log Book;
See that immediate action is taken to protect and safeguard property;
See that proper assistance is given to the injured, ladies children and the aged;
Arrange for transporting the stranded passengers preferably to stations where
drinking water, catering arrangements etc. are available, unless they can be sent to
their destinations;
See that the arrangement is made for preservation and proper care of dead
bodies, if any, till further disposal’
See that obstruction is cleared in the minimum possible time, and every action
taken for this purpose;
Arrange. For speedy ex- gratia payment as per extant rules.
4.
Duties of Divisional Safety officer
(ii)
(iii)
(iv)
(v)
(g)
(i)
(ii)
(iii)
(iv)
(l)
(m)
(n)
(o)
(p)
(q)
(a)
(b)
(c)
(d)
(e)
(f)
(g)
5.
(i)
(ii)
(iii)
(iv)
(v)
Immediately on receipt of information of a serious accident the Divisional Safety
Officer shall reach the site of accident by the quickest possible means. He will be
especially responsible to –
Ensure protection of affected line (s)and adjacent line (s) as per rules;
See that a proper arrangement is made in rescue and/ or relief operation;
Take all action for preservation of clues;
See that the assistance, to the extent necessary, is called from all sources;
Ensure collection of detailed particulars of the accident;
Ensure prepare of a general note of all evidence in regard to the cause of the accident;
Ensure co-ordination of all the departments concerned in rescue and / or relief
operation.
Duties of Railway Medical Officer
The nearest Railway Medical Officer , on receipt of the report of a serious accident
with injury to person. ShallReach the site of accident with the Medical Relief Train or by the quickest available
means, with all men and material commensurate with the serious of the accident;
Render medical aid to the injured at site;
Make timely and adequate arrangements for shifting the injured persons to suitable
hospitals as considered necessary for further treatment;
Keep detailed particulars of the dead and injured e.g. their name, address etc. as far as
available.
Deal with the dead and injured as per extant rules and instructions.
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5.
(i)
(ii)
(iii)
Duties of Medical Superintendent/ Divisional Medical Officer .
Ensure the availability of prompt and adequate medical facilities;
Co- ordinate with Civil/ Military/ State/ Private medical authorities for the purpose;
In case of an accident to a passenger carrying train, reportedly attended with
casualties and / or grievous injuries, unless otherwise advised by the Divisional
Railway Manager, proceed to the site of the accident by the first available means.
7.
Duties of Commercial officer at site
The Sr. Divisional Commercial Manager or in his absence the Divisional/ Assistant
Commercial Manager, on receipt of information of a serious accident, shall:
Reach the site of accident by the quickest available means;
See that immediate arrangements are made to protect the area and safeguard the
property;
Look after the comfort of the passengers, injured and un- injured alike;
Ensure prompt supply of refreshments, free of charge, to the injured persons and also
make adequate arrangement for refreshment and drinking water for the passengers
detained at the site of accident for any reason;
Ensure, in co- ordination with Medical officer (s) at site, preparation of a complete list
of injured and dead persons;
Arrange for adequate number of porters for carrying luggages and parcels in case of
transshipment etc.
See that the doctors are assisted by porters and other staff in attending to the injured
and for shifting them to the hospital;
Ensure the making over to the dead bodies to the Police for disposal;
Arrange preparation of a complete list of damaged consignments;
See that the proper arrangements are made for the transshipment of passengers and
their luggage at the site of accident if required, as also for transshipment/ unloading of
parcels/ affected wagons, if required;
Ensure preservation of documents of damaged parcels, Mails and Goods etc.
Who is responsible for what activities –
Authority to order. ART/ARMV/Breakdown crane- CME/CMPE /Sr. DME/DME,
etc.
Senior most railway officer at the site of the accident shall be the designated Site
Manager.
Management of rescue operations- Primarily Mechanical and Medical departments.
Assistance to be provided by all railway men (irrespective of their department ) as
needed.
Relief operations including care for the dead- Commercial, Medical & RPF
department.
Communication network- Telecom Department.
Crowd control and law & order at site- RPF.
State police clearance for restoration- RPF
Restoration operations- Rolling stock – Mechanical Department.
Fixed Infrastructure like track, OHE,
Signalling system etc.- Concerned departments.
Maintenance of SPART/ART & ARMV Rolling stock/ Break down cranes including
rail- cum- road and road mobile emergency vehicle etc.- Mech. Deptt.
Maintenance of equipment kept in SPART/ART/ARMV for rescue and restoration
operations- Concerned Department.
Media Management at site-
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)
8.
i)
ii)
iii)
iv)
v)
vi)
vii)
viii)
ix)
x)
xi)
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a)
b)
9.
a)
b)
c)
d)
e)
f)
g)
Site Manager shall be the Chief spokesman at site and can be assisted by the
concerned branch officers, if needed.
RR/Commercial Departments to look after the media needs at site.
Preservation of clues
Officer or senior subordinate of any department who may happen to be present at the
time of an accident took place or who first arrives at the scene of an accident shall,
irrespective of whether he is on or off duty, record the statements of the staff
concerned and take whatever steps maybe necessary to record or preserve evidence
which subsequently might not be available. All clues shall be preserved with a view to
enabling reconstruction of the scene at a later date. This is essential even though the
civil and police officials may have inspected the scene of the accident and
photographs may have been taken. For this purpose, the concerned official shall
specially take steps to note the condition and exact position of (i) Vehicles, (ii) Track,
(iii) Points, (iv) Signals, (v) levers operating the points and signals,(vi) Breakage of
axle, spring , locking bolt and cotter etc, (vii) Any obstruction, (viii) Any tampering ,
(ix) Engine and its speed recorder, etc. This should be done before commencement of
actual restoration operation.
A complete and accurate dimensioned sketch of the accident showing the position of
vehicles and their condition, permanent way including any detached damaged
components, should be made out by the Engineering official and signed by made out
by the Senior Engineering and Operating official of the Railway as also by the Senior
Police official present. In the case of any signal or level crossing at the site of the
accident , a detail position of the same should be indicated in the sketch.
In case of sabotage and suspected sabotage ,every possible action shall be taken to
ensure that any finger prints or foot prints observed at the site of accident are not
obliterated.
Statements of responsible passengers or eye –witness with their names and addresses
who may have witnessed the accident should be recorded. These statements should be
signed jointly by the passenger /eye-witness, Railway Official and Civil or Police
authority.
The Railway Official /Inspectors /Supervisors who may happen to be present at site at
the time of accident or who arrives first at the site of accident ,shall also scrutinize ,
the train register /Logbook ,Station Diary ,Line Clear Message book ,Private number
book ,Caution Order, Line admission book ,etc . and initial them with date and time
indicating the irregularities noticed. In the cases where these records are connected
with the cause of the accident ,immediate action must be taken to seize the relevant
records and seal . In cases where defects of any instrument or /and interlocking gear
may have caused or contributed to an accident ,the instrument of /and the interlocking
gear concerned shall be sealed and not be opened /used except on the authority of the
Divisional Railway Manager or his duly authorized representative .
In cases of serious accidents with loss of human life or grievous hurt , the restoration
work should normally be limited to the removal of dead bodies and injured persons
from the debris, if any ,and wherever by laying a diversion ,if it is expected that the
Commissioner of Railway Safety may have the benefit of personal examination of the
site of accident undisturbed.
Wherever possible, photographs of the wreckage shall be taken, which may afford the
clue to the cause of the accident .For this purpose , the procedure laid down in para
7.05 of the accident Manual should be followed .
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h)
In all case of derailments, the marks on the wheels of engine and /or vehicles and
marks on the permanent way (rail, sleepers, fishplates etc.) in respect of the wheels
mounting on and dropping from the rails, the wheels riding on the ballast etc . shall be
specially looked for and recorded. The position of rails, sleepers, fish bolts turnouts
etc which bear marks as a results of the accident, especially between the points of
mount and drop shall be marked and numbered serially with chalk or paint and
carefully preserved .A defects and damages to rolling stock shall be examined in
details and recorded immediately after the accident as also the details of the loads i.e.
weight, contents, evenly or unevenly loaded etc.
i)
Any, engine, vehicle or other material involved in an accident which is likely to be
required for exhibition before any higher official or enquiry committee must be set
apart and must not on no account be utilized for the purpose of the working of the
Railway, till it is examined by the said official
j)
Speed recorded in the locomotive should be examined including its chart. The same
may be seized with the signature of the Loco Pilot
k)
In case of serious fire accident in train, after the fire is put out, the affected
coaches/wagons or the portion of the Railway property which caught fire should be
preserved carefully for inspection by Forensic Scientist.
Railway Officials/Inspectors/Supervisors who may happen to be present at the time of
accident or who arrive first at the site of accident shall see that the fire is completely
put out and nothing which can lead evidence for the cause of fire including affected
Coaches/Wagons is disturbed. However, the Coaches/Wagons may be drawn out from
the site cautiously, in order to clear obstructed section and be kept on the siding
nearest to the accident spot with the permission of competent authority.
l)
One photographer with camera and necessary equipments should form integral part of
the group of staff who accompany the ARME and ART.
10.
Sounding of Hooter
(a)
Soundidng of hooter for turning out of Relief Train/ARME van will be as follows :Total No. of blasts
Duration of each Gap between two
blast
consecutive blast
(i) Relief Train with 4
45 Seconds
5 seconds
ARME
(ii) Relief Train 3
45 seconds
5 seconds
without ARME
The SSE (Loco/Shed) or any other official lin- charge of the ‘ Holder’ is responsible
for proper maintenance of it and to keep a trained staff ready round the clock for
sounding the hooter at once on receipt of orders from train ordering officials.
11. (i) The Accident Relief Medical Van must be dispatched to the site of accident within 15
minutes from the base station after sounding of the hooter where there is double exist
siding and within 25 minutes in case of sigle exit siding with the first available
engine.
(ii)
The Accident Relief Train must be dispatched from the base station to the site of
accident within 30 ninutes by day and 45 minutes by night after sounding of the
hooter.
(e)
12.
(a)
Supply of Refreshments, foods and beverages to the passengers and staff at the
site of accident.
Refreshment, food and beverages may be supplied free of charges to all the affected
passengers, injured or uninjured, stranded at the site or at the station where they are
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(b)
(i)
(ii)
(c)
(d)
13.
(a)
(b)
14.
15.
16.
17.
(a)
(b)
(c)
(d)
(e)
(f)
(g)
shifted for further action, at a reasonable scale. These may be arranged from the
Railway or outside sources where necessary.
The senior most officer at the site shall have the powers to :Arrange conceyance for the affected passengers free of charge.
Incur expenditure, if necessary, for supplying free food to the affected passengers.
Free food will also be supplied to the staff including officers, engaged in restoration
works at the site . In this case, payment of diet allowance is not permissible.
The Sr. DCM or in his absence DCM/ACM shall be responsible to take necessary
action in this regard.
Dispatch of free messages/ sue of dot telephones/ mobile phones free of cost.
Messages to the close relatives conveying the news of safety of those raveling by the
train involved in a serious accident should be dispatched free of cost.
The passengers of the affected train, may be provided to use mobile phones/ Dot
phones, where ever feasibvle, free of cost. Station Master/ Railway officers at the site
of accident may hire cell phones for this purpose.
Accommodation of the relatives of the deceased.
As an additional relief measures; the relatives, of the ceceased/ grievously injured
passengers may be allowed to use the waiting rooms anf/ or retiring rooms free of
charge if considered necessary, without detriment to the convenience of other
passengers.
Issue of Complementary passes.
Complementary passes may be issued to the victims who are discharged from the
hospitals and their close relatives, to return to their destinations.
Safe Custody and appropriate disposal of the luggages.
RPF and Commercial staff at the site of accident should co- ordinate their activities
regarding safe custody and appropriate disposal of the luggages of the dead and
injured passengers. These luggages should be guarded by the RPF personnel and
thereafter can be handed over to the rightful claimants.
Care for the trapped/ injured.
Officers and staff of all departments, at the site of accident shall keep close coordinating with one another for taking all necessary actions to extricate injured
passengers from the debris.
On arrival at the site of accident, the Railway medical officials shall offer medical aid
as best as possible & shall arrange for the transport of the seriously injured persons to
the nearest available hospital promptly.
A Railway medical officer must as far as possible accompany the injured to the
hospital and see that they are properly accommodated for further treatment.
Each of the seriously injured persons must be given a ticked, showing his name,
address, name & address of nearest relative, the time and place of accident probable
diagonosis and treatment given. This ticket may be placed round the neck of the
person for the guidance of the hospital.
Officer of all departments shall render all possible assistance to the medical officer in
his effort to reach the site of the accident with his medical team and to give treatment
to the injured.
Train carrying injured persons from the site of the accident shall be given priority
over all other trains. The controller and Deputy Chief Controller of the concerned
division shall be responsible fro this.
In the event of injured persons being treated at non-railway hospitals, the senior most
medical officer of the division will maintain close liaison with the hospital authority,
in order to keep information’s of latest developments.
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18.
(a)
Ex- Gratia Payments.
In the event of a train accident resulting in the death/ injuries to a passenger traveling
by the train, compensation shall be paid irrespective of whether bonafied authority to
travel has been produced or not.
(b)
The amount of ex- gratia relief payment to the dependents of dead or injured
passengers involved in train accidents shall be as under:(a)
In the event of a train accident resulting in the death / injuries to a passenger traveling
by the train, compensation shall be pait irrespective of whether bonafied authority to
travel has been produced or not.
(b)
The amount of ex-gratia relief payment to the dependents of dead or injured
passengers involved in train accidents shall be as under:(i) In case of death – 15000/(ii) In case of grievous injuries – 5000/(iii) In case of simple injuries – Rs 500/(c)
The amount of ex – gratia admissible to road users who meet with an accident due to
Railway’s prima facie liability at manned level crossing shall be as follows :(i)
In case of death – 6000/(ii)
In case of grievous injuries – 3500/(iii)
Simple injuries – Nil.
Ex- Gratia payments should be sanctioned/ arranged preferably on the spot by a senior scale
or Higher Officer nominated by the General Manager.
N.B. :- (i)
Ex gratia payments should also be made to railway servants killed or injured on
duty by a moving train.
(ii) No ex- gratia payments will be admissible to the trespassers, persons electrocuted
by OHE and road users at unmanned level crossings.
19. Video Coverage at Accident site.
Prior to undertaking restoration measures at an accident sites, suitable video film overage
should be arranged where ever feasible. Outside trade may be hired for the purpose.
DRMS shall take suitable actions accordingly.
20. Utilization of station Earnings.
Money can be with drawn from the station earnings for payment of ex- gratia to persons
involved in accidents, payment of expenses for special catering arrangements, payment of
expenses for special catering arrangements, payment to casual labour and handling
charges for transshipment on account of accident, and payment of expenses due to relief
and rescue operations.
Commercial, Safety, Medical and Mechanical officers are authorized to withdraw money
from the station earnings in these cases.
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CHAPTER-VI
PART-B
AT THE DIVISIONAL HEAD – QUARTERS
1.
(i)
(ii)
The Objective of the Relief and Rescue operations: Expeditious medical land other assistance at the sit of the accident;
Suitable transport arrangements of the injured to the nearest hospitals, dispensaries
etc;
(iv)
Arrangements for transporting the dead to a suitable place for
establishing identification, verification etc. and disposal;
(v)
Sending advice to the next of kin of the dead and injured where
possible;
(vi)
Display of information regarding names of the dead and injured at
important stations; in a print and electronic- media;
(vii)
Arrangements for water, beverages, tea snaks and food etc. for the
stranded passengers;
(viii)
Expeditious arrangements for transport of standed passengers sned
diversion of other trains where ever required;
(ix)
Issue of passes, etc. as per rules to the next of kin of the dead and
injured;
(x)
Ex – gratia payment to the injured, to the next of kin of dead and
payment of compensation at a later stage, as per rules.
2.
Relay of informations.
(a)
The Deputy Chief Controller on duty in divisional Control Office in addition to
ensuring the sounding of Accident Alarm Siren shall give a detailed information of
the serious accident to all concerned officials by the quickest available means, Such
information shall not be limited to the officials at Divisional Head Quarters, but also
to be given to all concerned officials in section for immediate relief arrangement.
(b)
If the GRP, PRF, Local Police, DM, SDO, DC, IRP SRP and Civil, Military, Public
Hospitals and nearest Private Doctors, etc. are not connected through telephone or in
the event of the telephone is out of order, the information of a serious accident shall
be communicated through the station Manager. Station Master/ Assistant Station
Master concerned or through any other suitable means at the earliest. The Deputy
Chief Controller/ Chief Controller and officer-in charge of control office shall ensure
this.
(c)
The Station Manager/ Station Master/ Assistant Station master on receipt of an
information of a serious accident for the purpose mentioned in para (b) above shall
communicate the information through telephone and subsequently confirmed by
written message. If the said offices/ officials are not connected through telephone the
information shall be given by message or written message sent through a special
messenger.
(f)
There should be no hesitation in resorting to motor, buses, taxis, cycle, rickshaws, etc
for the purpose of ensuring prompt and speedly action in respect of para (b) and (c)
above in absence of Telephonic communication.
(3)
(i)
At the Divisional Control Office.
Duties of the section controller.
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Immediately when the Section Controller is informed of a serious accident on his
section, he shall;
(a)
Apprise the Deputy Chief Controller of the available particulars of the accident and
the nature of assistance required;
(b)
Ensure that adjacent line (s) in the affected section is/ are free from obstruction before
advising the concerned Station Masters to allow the Train to run over it/ them;
(c)
Regulate train services in suitable places if required;
(d)
Advise the Transportation Inspector, Signal Inspector, Loco Inspector, JE (P.Way) ,
JE/SSE (OHE) if any etc. to proceed to the site of accident by first available means;
(e)
Advise the Section Controllers of adjacent sections about the accident and to regulate
the train services in suitable places if required;
(f)
See that the ARME/ART/Transshipment Train are worked out to and from the site of
accident promptly and have a clear passage;
(g)
Keep a chronological record of all information received regarding the accident and
action taken;
(h)
Obtain further details with regard to the extent of damages and progress in rescue
operation and relief measures and co-ordinate with officer-in-charge at the site;
(i)
Arrange to remove the unaffected portion of the train to facilitate relief operations.
Note: Coaches with passengers if any should be drawn to a nearby station where catering/
drinking water facilities are available, in consultation with the Sr. DOM/DOM.
(iii)
Duties of the Deputy Chief Controller
Immediately after the Deputy Chief Controller is informed of a serious accident, he
shall(a)
Issue order to the concerned SSE (Loco) and Station Master for immediate working
out of Accident Relief Medical Equipment and Accident Relief Train.
(b)
Ensure the availability of engine for working out of ARME and / Or ART.
(c)
Ensure that the Accident Alarm siren is sounded in time;
(d)
Inform the following officials immediately with available details(i)
CHC, CSO,Sr.DOM, DOM, AOM,DMO;
(ii)
Sr.DEN/DEN, Sr.DCM/DCM, Sr. DEE/ DEE, Sr.DME/DME, Sr.DSTE / DSTE;
(iii) The concerned OC/GRP, OC/RPF, DM,SDO,DC,IRP,DSP, SRP,OC-Local Police and
nearest Forensic Science Laboratory;
(iv)
Emergency/ Central Control at NW Railway Hd. Qrs;
(v) Civil, Military, public hospitals and available Doctors at the nearest places, incase of
casualty/injury;
(e)
Ensure that the ARME/ART/Transhipment Train are moved at and from the site of
accident on top priority;
(f)
Advise RMS authorities if a Mail carrying train is involved in the accident;
(g)
Keep a chronological record of details of accident action taken, progress of rescue
service and relief measures etc.
(iii) Duties of the Chief Controller.
Immediately on receipt of the information of a serious accident, he shall ensure that(a)
The advice of the accident is sent to all concerned.
(b)
The Medical relief van and / or relief train etc. are moved promptly to the site of
accident on Top priority.
(c)
The emergency office is opened and manned in the Divisional Control office;
(d)
The regulation of traffic is done correctly , in consultation with SR. DOM/DOM.
NOTE: Passenger carrying trains should be regulated at convenient stations,
preferably
where catering facilities, drinking water etc. are available.
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(e)
(f)
(g)
(iv)
(a)
(b)
(c)
(d)
(e)
(f)
(g)
Timely information of all charges in train timings, diversion or cancellation of trains
etc. are given to all station on his Division as well as to the adjacent Divisions and / or
Railway;
Arrangements are made for the onward journey of passengers who are able to
proceed; and
All assistance are extended to the officer-in-charge of the Divisional Control Office.
Duties of the Officer-in –charge of the divisional control office.
The Senior Divisional Operations Manager or in his absence the Divisional
Operations Manager shall take charge of ;the Control Office who shall be assisted by
Officer/Sr. Supervisors of all the concerned branches and shall have the authority to
summon for such additional assistance as he deems necessary.
Keep a close watch on the movement of ARME/ART;
Make necessary arrangements for doctors and medical staff from near by hospitals,
medical units or stations to move promptly to the site of accident;
Keep a close touch with the officer-in- charge at the site of accident to ascertain the
position add particularly the assistance required at the site;
Ensure that all concerned officials, including Civil and Police authorities, have been
advised of the accident;
Collect further information regarding the details of accident, progress of rescue, relief
and restoration operation and pass on the information to the Headquarters;
Diver/ cancel trains and also run duplicate/ transshipment trains as the circumstances
may demand;
Arrange for transporting the stranded passengers from, the site of accident to suitable
place (s) ;
3.
a.
Ordering and Despatch of ARME/ART.
As soon as the information of an accident is
received. The train ordering officials considering the type/ nature of accident and
assistance required, will issue orders immediately to the officials concerned for working
out the Relief Train and / or Accident Relief Medical Equipment. On Receipt of this
order, the official concerned must sound the hooter at once. After sounding to this hooter,
all concerned officials i.e. principal members, relief train- gang, medical team etc, must
get themselves ready and turnout immediately to accompany the relief train and/ or
accident relief medical relief and// or relief train on any account at any point unless under
special circumstances and with the permission of Sr. DOM/DOM.
(b)
In case of serious accidents involving loss of life or serious
injuries(i) It is of primary importance to send the medical equipment vans/ the boxes containing
medical equipment vans / the boxes containing medical Equipment including water
drums/ tanks with fresh drinking water immediately to the site of accident without
detaining for the rest of the relief train to get ready.
(ii) Special arrangements should be made for transport of injured/ dead the site to accident.
In such cases, the Station Master of the station nominated; should arrange sufficient
numbers of licensed coolies to go with the relief train with the instructions that they
should work under the direction of Railway Doctor of Senior most official in charge at
site.
(iii) In order to ensure adequate supply of drinking water to the injured and other passengers,
at least two 4-6 gallons capacity drums with taps; filled with clean drinking water should
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be transported along with the relief train if required in addition to the supply of drinking
water with ARME.
(iv) The Station Master of the station of origin of the relief train or otherwise nominated
should by arrangement with the Station Catering Officials/vendors for preparation and
supply as much food and snacks as possible for the passengers whenever required. The
vendors should also arrange supply of fruits and milk if required, the catering officials
and vendors with food, snacks and milk etc. should be sent with the relief train or by
other means to the site of accident.
(v) The ARME must be accompanied by a mean of medical officer and other assistance from
its base station. Medical Officers from the intermediate stations should be advised before
hand to be in readiness and accompany the ARME.
(vi) Train Examiner along with earmarked carriage and wagon and train lighting & electrical
staff shall proceed with the ARME. The electrical lighting staff should ensure before
departure of the ARME that the high power lights Generators etc. are in proper working
order. The Train Examiner on duty at the base station of ARME on hearing the hooter,
shall get in touch with his in-charge and the Station Manager/ Station Master to inquire, if
his attendance is required at the site of accident with the staff mentioned above.
(vii) The Accident Relief Medical Equipment and/ or Accident Relief Train Must be allowed
to run to the site of serious accident on top priority. Similar priority should also be given
to the train to carry and carrying injured persons from the site of accident.
(5) Medical Aid from other sources.
In serious cases of accidents with injuries, medical aid must be summoned from all the
nearest sources available. In calling the medical assistance from the Civil, Military or
Private Hospital or Dispensary or local Doctors, the Station Manager/ Station Master
shall send the requisition by the quickest possible means. If the requisition cannot be sent
by telephone, the Station Manager/Station Master shall sent a messenger for this purpose.
(6) Duties of the Divisional Railway Manager.
In the even of a serious accident, the Divisional Railway Manager shall(a) Depute an officer to the site of the accident to assume overall charge, unless he himself
proceeds to the site of the accident;
(b) Ensure that assistance is rendered by each branch of his Division promptly and efficiently
in rescue and relief, transshipment and removal of obstruction at the earliest;
(c) Allot specific duties to the individual Officers for dealing with the accident;
(d) Be in close touch with the officer in-charge at the site of accident and officer- in charge at
the Control office and monitor relief and rescue operations;
(e) Ensure that information’s of the accident is sent to all the concerned.
(f) Order a preliminary enquiry in cases where immediate investigation of certain matters is
considered necessary even though the enquiry may be conducted later by the
commissioner of Railway Safety etc.
(g) Proceed to the site of the accident as and when required.
7. Duties of the Medical Superintendent.
Medical Supdt. of the Division shall make suitable arrangements for(a) Availability of prompt and adequate medical facilities for the persons involved in the
accident;
(b) Co-ordinating with Civil/Military/ State/ Public medical authorities and private
practitioners
N.B Incase of an accident to a passenger- carrying train, reportedly attended with casualties
and/ or grievous injuries, unless otherwise advised by the Divisional Railway Manager,
he must proceed to the site of the accident by the first available means.
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(8) Disaster Monitoring Cell.
Immediately on receipt of an information of a serious accident all Railway Branch
Officers concerned must report at the Control Office or at the nominated place and take
the following action promptly;
(a) Decide, the Officers who will be deputed to take charge at the site and at the Divisional
Control office;
(b) Arrange the quickest means for reaching the site of accident;
(c) Ensure that resources of all Departments, in men and material, are promptly
made
available for rendering assistance to apaae4ngers, in clearing the lime and, if required, for
transshipment of traffic.
(d) Make out a general plan of action for dealing with the accident and detailing the duties of
officers of different Branches and other Officials’
(e) Ensure that all Civil authorities concerned and other concerned officials have attended
the site of accident;
(f) Ensure attendance of Doctors, ambulances and other available road vehicles in addition to
ARME and / or Relief train;
(g) Keep a close touch with the Officer- in –charge at the site of accident and different
dealing centers and see that all assistance is provided and properly utilized in rescue and
relief measures;
(h) Keep a close touch with the Head Quarters, adjacent Divisions/ Railways for necessary
assistance;
9. Duties of official-in charge at the station where the injured are being removed to
the hospital
An experienced Railway Official (preferably an Officer) must be deputed to take general
charge at the station to which the injured are to be sent for admission to hospital.
(a)
(b)
(c)
(d)
(e)
(f)
(g)
10.
The Official-in-charge shallMaintain communication with the officer –in –charge in the Divisional Control office and
at the site of accident to keep the details of injured and dead and inform the hospital
authorities for making necessary arrangement for admission;
Arrange the service of as many senior Railway Officials and available volunteers to look
after the injured;
Choose the most convenient platform easily accessible to ambulance car, stretchers etc.
for the reception of the train conveying the injured;
Arrange for sufficient number of stretchers and a room or part of a covered platform for
attending to the cases requiring first aid or medical attention before removal to hospital;
Open a special inquiry office at a suitable place for prominent display of notices and lists
of the injured or and dead and to attend to all public inquiries;
Request the nearest O/C-RPF and OC/GRP to provide adequate force to control the
crowd and for the maintenance of law and order at the station;
Depute a responsible Railway Staff to co- operate disposal of dead bodies which the
police has taken facilities to the relives and public to identify the injured and dead bodies,
also arrange for drinking water and light refreshments through the Railway
catering\contractors at the station.
Reporter .
In all cases of accidents involving serious injury or loss of life of passenger or staff.
DRM will nominate an officer or senior subordinate (Preferably of the commercial
department) for each ARME/ART as REPORTER on his division. In case, the “
Reporter” is not available at the time of dispatch of ARME/ART, the Sr.
DOM/Sr.DSO shall nominate another officer/ supervisor as reporter.
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Duties of Reporter.
*
Collect as much information as possible regarding description, prime-facia cause, of
accident, assistance called and arrived at the site, rescue and relief operations.
*
Collect particulars of dead and injured and record all action taken regarding rendering
first aid, shifting the injured to the hospitals, arrangement for their treatment and
removal of dead bodies.
*
Record all other relevant informations.
*
Sr.DOM/Sr.DSO should also arrange a suitable steno/ Sr. Clerk to accompany the
reporter.
11.
(a)
(b)
(c)
(d)
Media Management.
DRM should get the visual and the print media reports monitored on real time basis.
Efforts need to be made to willingly offer information to the media, of the
occurrences taking place on the system to prevent floating of rumors and highly
exaggerated and distorted informations.
All DRMs should ensure that in accidents, whenever there are any casually or injury
to staff/ passengers, invariably a press release should be issued giving the factual
position and also the Railway’s point of view. Responsibility for issue of such press
release should be that of ADRM and Sr. DSO/Sr.DCM/PRO. Similarly, such a press
release should be given by Dy.CCM (C) in HQ also.
Subsequent “ Press Notes” as may be necessary shall be issued from time to time to
keep the public informed about the progress in rescue operations.
No Railway official, other than those who are duly authorized to do so, will talk to the
press regarding the cause of the accident.
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CHAPTER-VI- PART B AT THE ZONAL HEAD QUARTERS
1.
(a)
Central control, Garden Reach.
Deputy Chief Controller on duty in Divisional Control Office shall be
responsible to communicate available information about the serious
accident, to the Chief Controller/ Dy. Chief controller on duty at GRC.
Immediately after it gets the report of an serious accident.
(b) On receiving the information from the divisional control, the Chief
Controller/ Cy. Chief Controller on duty shall immediately inform the
following officers at Gardenreach:(i)
Chief Safety Officer
(ii) Chief Operations Manager
(iii) Chief Passenger Transportation Manager.
(iv) Chief Freight Transportation Manager.
(v) Sr. Deputy General Manager.
(vi) Additional General Manager.
(vii) Secretary to GM.
(viii) Chief Commercial Manager
(ix) Principal Chief Engineer.
(x) Chief Electrical Engineer.
(xi) Chief Bridge Engineer. (if a bridge is involved)
(xii) Chief Medical Director. (when any person is killed or injured.
(xiii) CPRO
(xiv) Chief Security Commissioner.
(xv) Chief Mechanical Engineer.
(xvi) Chief Signal & Telecom Engineer.
(xvii) Chief Track Engineer.
(xviii) Other Safety Officers of the headquarters Safety organization.
2.
3.
Meeting of the “ Disaster Monitoring Cell”
On receipt of the first information; the Disaster Monitoring Cell, shall
hold an emergency meeting immediately to take stock of the situation and
monitor the relief & rescue operations. It will also decide, in consultation
with the General Manager/ Addl. General Manager whether any
headquarters officer (s) shall be deputed to attend the site.
The committee will also take necessary actions, which are required to be
done at the zonal headquarter level.
Attendance of Headquarters Officers at the site of accident
It has been decided that unless otherwise instructed the following officers
should proceed to the site of accident.
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(a)
In case of an accident to a passenger carrying train involving death and /
or grievous injury (or is reported to have occurred ) the following officers
may attend the site:(i)
GM or AGM
(ii) CND
(iii) CSO
(iv) Territorial HOD of Civil Engg. Department.
(v) SAG officer of the Mechanical Branch nominated by CME.
(vi) SAG Officer of Electrical Department nominated by CEE – In case of
Electrified section.
(vii) SAG Officer of Signal and Telecom branch nominated by CSTE – If
Signal or interlocking is expect to be involved.
(viii) Chief Security Commissioner.
(b) Other Accidents : In case of other serious train accidents : In case of other
serious train accidents, GM/AGM may instruct officers to proceed to the
site of accident. GM’s decision in this regard would be conveyed by
Emergency/ Central Control or CSO to the Principal HOD concerned. On
receipt off the information of an accident; the officers mentioned above
may keep themselves in readiness to move and in touch with Emergency/
Central Control.
(c) Reporting of Accidents to the Railway Board.
A telephonic advice should be relayed to nominated officer in Railway
Board’s Officer immediately after the accident in case of following
categories of accidents:(i)
All consequential train accidents.
(ii) Any yard accident having serious repercussion on movement of traffic on
through/ main line resulting in dislocation of traffic more than the
threshold value as indicated in Para (h) (2).
(iii) Land slider, breaches, OHE breakdown etc, which result in dislocation of
traffic more than the threshold value as indicated in Para (h) (2).
(iv) Averted collisions.
(v) Signal passing at Danger.
(d)
(i)
(ii)
In addition to this, periodic (monthly) statement of Accidents in all
categories shall be submitted to Railway Board in prescribed proforma.
To Zonal Railway : A telephonic advice should be relayed to nominated
officer (s) in Zonal HQ immediately after the accident in case of
following categories of accidents :All train accidents.
Any yard accident having serious repercussion on movement of traffic on
through line resulting in dislocation of traffic more than the threshold
value as indicated in Para (h) (2).
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(iii)
Land slides, Breaches, OHE breakdown etc, which resuld in dislocation
of traffic more than the threshold value as indicated Para (h) (2)
In addition to this, periodic monthly statement of Accidents in all
categories shall be submitted to Zonal Headquarters in prescribed
proforma.
(e)
(f)
(a)
(b)
(c)
(d)
(e)
(f)
Accidents reportable to CRS.
Any accident which is attended with loss of human life or with grievous
injury or with damage to Railway property of the value exceeding Rs.
25,00,000/- or accident to passenger carrying trains or the cases of
landslides or of breaches by rain or flood, which cause the interruptions
of any important through line of communication for at least 24 hours,
should immediately be reported to the Commissioner or Railway Safety
concerned.
Information to the police and Civil Authorities.
The following cases of accidents should immediately be reported to the
police :That usually attended with loss of human life or with grievous hust as
defined in the Indian Penal code.
That involves a passenger carrying train.
Train wrecking or attempted train wrecking
Cases of run over or passenger falling out of train.
Fire or Explosion on train .
Cases of suspected sabotage.
The following official to be informed to be informed in the above cases:(i)
Chief secretary of the state.
(ii) Home secretary of the state.
(iii) The District Magistrate/ Additional District Magistrate.
(iv) Sub divisional Officer/Deputy District Magistrate.
(v) The District Superintendent of Police of the concerned district.
(vi) The Superintendent of Railway Police.
(vii) The Officer – in charge of the police station within local limits.
(viii) The Officer – in charge of the government Railway police.
(ix) The officer – in-charge of the Railway Protection Force.
N.B. Reporting of the accidents to the Railway Board and the CRS, shall be the
responsibility of the headquarters safety organization, where as the
responsibility of transmitting necessary informations to the headquarters
and to the civil and police authorities shall devolve with the division.
(g)
Clearance by State police.
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1.
2.
3.
(h)
(1)
(A)
(a)
(b)
©
(d)
(e)
(f)
(g)
(B)
(i)
2.
(a)
Clearance by the state police in case of Railway Accidents, where
Sabortage is Suspected, is necessary for commencing restoration works at
the site of accident.
Such clearance by the State police or permission of the State government
is not required for launching “ Rescue Operations” for the purpose of
saving human lives which inter- alia may also involve handiling/shifting
the rolling stocks (Wagons, locomotives & scoaches) for extricating the
trapped passengers.
Ministry of Home affairs/ Govt. of India vide their letter No. VI24022/11/2002 pm-1 dated 24.12.2002 have directed the Home
Secretaries of all states to issue suitable instructions to all concerned
authorities for taking prompt action and to expedite clearance certificate
in the event of a rail accident, when sabotage is suspected.
Important Definitions.
Injuries : Injuries are classified as grievous and simple.
‘Grievous’ injuries – for purpose of these statistics should be taken as
injuries as defined in Section 320 of Indian Penal Code reproduced below
for ready reference.
Following kinds of hurt only are designated as ‘grievous’
Emasculation.
Permanent privation of the sight of either eye.
Permanent privation of the hearing of either ear.
Privation of any member of joint.
Destruction or permananent impairing of the powers of any member or
joint.
Fracture or dislocation of a bone or tooth.
Any hurt which endangers life, or which causes the sufferer to be, during
the space of twenty days, or in severe bodily pain or unable to follow his
ordinary pursuits.
Simple Injuries.
A person will be considered to have incurred simple injuries if these
injuries incapacitate the injured person to follow his customary vocation
during 48 hours after the occurrence of the accident.
Threshold Value.
For the purpose of accident, threshold value is the minimum value
beyond which the accident will be treated as having serious repercussion
on the basis of loss to railway property or interruption to communication.
It shall constitute two portions.
Threshold value of Railway property, loss of which is fixed at 25 lakh
rupees;
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(b)
Threshold value of interruption to communication either partial or total
where duration of interruption is equal to or more than Number of hours
specified against each cell.
Interruption
Total Or
Total + Partial
BG-A,B,C, or D BG-E,EE, Spl or BG-E,MG-S
Spl.
MG-Q R
NG route
(in hours)
(in hours)
(in hours)
3 Or
4 Or
6 Or
6
8
12
or
Duration of interruption is defined as duration from the time ao accident till
starting of first train on line clear from adjacent station for movement over the
affected line in that section.
MEDIA MANAGEMENT
1.
General Manager and the Divisional Managers should get the visual and
print media reports monitored on real time basis. Efforts need be made to
willingly offer informations to the media of the occurrences taking place
on the system to prevent floating of rum ours and highly exaggerated and
distorted informations.
2.
CPRO,, PRO and nominated Spokesperson on the Division should be
fully involved in the Pro-active media Management. It is, thus essential
that PR personnel are fed with complete informations in the quickest
possible time for furnishing it to media.
3.
The CPRO, PRO will arrange to issue necessary “press note “ in
consultation with the CSO/CPTM/CFTM as soon as possible.
4.
Incorrect and unauthorized versions in regard to the details of accidents
and its cause must not be conveyed to the media.
5.
No officer below the rank of Junior Administrative Grade should issue or
authorize to issue “ Press Note “ in regard to the cause of accident.
6.
In case the division can not contact the official of the Headquarters ,DRM
of the concerned division will arrange to issue such note.
7.
Subsequent “press note “as may be necessary shall be issued from time to
time to keep the public informed about the progress in rescue operations.
8.
Sr. DOM/DOM will arrange to issue bulletins at regular interval basis to
all important stations, about the particulars of transshipments, diversion
of trains ,movement of passenger specials probable time of restoration
etc.
9.
As soon as an accident takes place division should send first information
report by means of FAX, Railnet and telephonic communication .It is
once again emphasized that this information should be sent on first
hearing of the news without waiting for any further details. In the event of
an accident all relevant information which should be made public should
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10.
be posted on the Rly`s Website including the details of casualties/injures .
This updating of website will be done by CPRO who will be the website
manager. CPRO will do this after obtaining approval of GM/ CSO. In
CPRO’s absence, Sr. PRO will be the website manager and he will be
trained accordingly. Dy.CM (IT) will provide all the necessary technical
inputs that may be required to effect this decision.
Now a days, it is often seen that media are sensationalizing even trivial
accidents. One such case was the derailment of the empty rake of
ISPART Express at Sambalpur, which was highlighted in a major TV
channel as a derailment of ISPAT Express. To preempt such situations,
the CPRO has to take (a) pro- active measures and earn the respect of the
press so that a misinformation is not released without consulting the
CPRO/PRO and (b) even if wrong information is aired the necessary
correction/rectification should be done as soon as the media /agency is
informed by the CPRO accordingly.
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CHAPTER–VII
FIRE IN TRAINS AND OTHER DISASTERS
1. MAIN CAUSES OF FIRE ON TRAINS.
(I) Carrying Stoves, Sigris, Gas Cylinders, Kerosene Oil, Petrol
etc. in passenger
Compartments;
ii) Lighting fire/using fire near paper, wood, , petrol or other inflammable articles.
iii) Lighted match sticks, cigarette ends carelessly thrown;
iv) Electrical short Circuiting;
v) Using naked light during shunting of inflammable loads, sealing of inflammable
wagons;
vi) Use of naked fire of smoking near wagons containing LPG; other inflammable
liquids and explosive goods.
2. FIRE PREVENTIONS.
(A) Required umbers of Fire Extinguishers must be provided in Brake Vans, RMS
Vans, Dining cars, AC coaches, Inspection Carriages, Stations and other nominated
places.
(b) Proper marshalling order of the wagon containing explosives, inflammable and
dangerous goods should be strictly followed.
© Proper care& precautions should be taken while handling these items, such as
diving loading, unloading & storing.
(d) Proper training on “fire fighting” shall be imparted to all front line staff.
The following things to be avoided.
(i) Smoking or lighting a flame where it is prohibited.
(ii) Throwing of oil soaked jute/ cloth carelessly;
iii) Throwing of burning match –stick, bidi/cigarettes carelessly;
(i)
Over loading of a van so as to interfere with electrical connections.

Allowing running of hot axle wagon;

Keeping explosive materials along with combustible materials;
i.
Carrying of Gas Stoves, Kerosene Oil, Gas Cylinders, Kerosene
Jars. Petrol or other inflammable articles in passenger carrying trains.
3. Fire alarm
A proper fire alarm is the quickest means to warn staff about the outbreak of fire. As
soon as a fire is noticed any of the following fire alarm as provided shall be used
immediately;i)
ii)
iii)
iv)
v)
Electric Siren : Should be sounded continuously for 5 minutes.
Shed Hooter : Should be sounded continuously for 5 minutes.
Hand Bell : Should be sounded continuously for 5 minutes.
Engine Whistle : Should be sounded continuously for 5 minutes.
Electric Fire Bell: Button should be pressed to ‘on’ to ring the fire alarm bell
continuously for 3 minutes.
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4.
ACTION TO BE TAKEN DURING FIRE ACCIDENTS-
(I)
a)
b)
(c)
(d)
In the event of a vehicle on a train caught fire, on run.
The train shall be stopped, immediately.
Efforts shall be made to save the lives and RMS first.
Information should be given to the nearest SM/control quickly.
The burning vehicle shall be isolated, a distance of not less than 45 meters being left
between it and the other vehicles of the train.
The train shall be protected in accordance with GR. 6.03, if not protected by fixed
signals.
Every efforts shall be made to extinguish the fire and to save the wagon labels, seals
and the contents of the vehicle.
Earth or sand, if available shall also be used to extinguish fire.
If the fire is suspected to be due to electrical short circuit, the electric couplers at the
both end shall be disconnected & fuse from the battery from boxes shall be removed.
In case the fire is near a tank, the Guard and Driver shall use their discretion to
proceed there but no such attempt shall be made until the portion of the train in rear of
burning vehicle has been detached.
All available help should be mobilized to extinguish the fire.
In the event of fire on an electric engine/ EMU.
The Loco Pilot shall immediately switch off the circuit breaker and lower the
pantograph; bringing the train to a stop.
After disconnecting the electric supply to the affected circuits, the Loco Pilot shall
take necessary action to put out the fire , by using all available means including fire
extinguisher.
If the fire cannot be extinguished by the above means the Loco Pilot shall advise the
Traction Power controller through the emergency telephone to make the affected
section of the over- head equipment dead.
The Guard and any other staff available shall render all possible assistance to the
Loco Pilot in extinguisher out the fire.
Fire extinguishers shall be provided on each electric engine / train and the Loco Pilot
shall made himself familiar the location and use of these extinguishers.
Ordinary Fire extinguishers or water from a hose pipe shall on no account be used to
extinguisher fire on live wire or electrical equipment. If the services of the fire
brigade required, the brigade shall not be allowed to commence operations until all
electrical equipment in the vicinity of the fire have been made dead.
In the event of a fire on a DMU stock.
The motorman shall immediately switch off the circuit breaker and shut down the
engine, bringing the train to a stop at once.
The guard shall give all possible assistance to the motormen in extinguishing the fire.
The fire extinguishers of approved type shall be provided on each motor coach of
DMU hen a DMU rake is turned out from the Car Shed, The CWS in charge of the
Shed shall inspect the fire extinguishers and ensure that these are in good working
condition.
Fire caused by Petrol or any other inflammable liquids, acids or gases.
Segregate the affected wagon, coach or area involved.
On opening the wagon do not enter it immediately, thus, avoid fumes which may be
dangerous.
Use fire extinguisher.
Do not bring naked light near the site of fire.
e)
f)
g)
h)
i)
j)
(ii)
(a)
(b)
(c)
d)
e)
f)
(iii)
a)
b)
c)
iv)
a)
b)
c)
d)
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e)
Inform the nearest railway or Civil Fire Stations intimating that the fire has been
caused by Petrol or any other inflammable liquids or gasses or acids.
v)
A)
IMPORTANT
Loco Pilot, Guard passing through or entering a station if notice fire, need not stop out
of course Stopping Trains may be controlled at a suitable place so that fire can not
farm vehicle/ wagon.
If the Loco Pilot and guard of a running train notice fire on another passing train on
adjacent line the Loco Pilot shall switch on flasher light, whistle continuously and
both shall exhibit red hand signal to attract the attention of the loco Pilot and the
guard of the affected train. If they fail to do this, they shall stop the train at the next
station and report the matter in writing to the SM.
When the fire is of serious nature nearby Fire Brigade may be called without delay.
The occurrence of a fire shall be informed to the nearest station by most expeditious
means and the Station Master on receipt of such information shall take such actions as
may be required as per rules.
b)
1.
2.
(vi)
a)
b)
c)
d)
e)
f)
g)
h)
i)
5)
I)
ii)
iii)
iv)
vi)
vii)
viii)
6)
i)
ii)
General instructions for the treatment of burns and Scalds.
Avoid handing the affected area more than it is necessary . See that your hand are
clean.
Do not apply lotions of any kid, on the affected area.
Do not remove burnt to clothing & do not break blisters.
Cover the area (including burnt clothing) with prepared dry sterile dressing if
possible, otherwise clean lint, rashly laundered linen or some similar material may be
used.
Bandage firmly except when blisters are present or suspected, in which case bandage
lightly.
Immobilize the affected area by suitable means.
Treat for shock.
In serious case, remove, the patient to hospital as quickly as possible. The injured may
probably require an anesthetic, so ordinarily nothing should be given orally. If
medical aid is delayed for at least four hours , give drinks of water to which salt has
been added in the proportion of half a teaspoon to two tumblers, with the addition of
approximately half a teaspoon of bicarbonate of soda (if available).
In a minor case, give large quantitles of warm fluids, preferably weak tea sweet ended
with sugar,
POINTS TO REMEMBER
Be speedy but do not get nervous;
Locate the fire extinguishing substances viz; water bucket with water/ sand, Fire
extinguishers etc;
Raise alarm ;
Inform all concerned to assist in extinguishing the fire;
Segregate/ remove all valuable properties;
Keep Fire Extinguisher/ water buckets in readiness and use those as per requirement
to extinguish fire;
Arrange to isolate the source of fire if possible.
Fire caused by Petrol or other inflammable liquids, acids or gases:
Segregate the affected wagon, coach or area involved.
On opening a wagon do not enter it immediately. You would thus, avoid fumes,
which may be dangerous.
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iii)
iv)
v)
vi)
vii)
viii)
ix)
7)
i)
ii)
a)
b)
iii)
iv)
v)
vi)
vii)
viii)
Use foam type fire extinguishers and sand and not water or soda acid type fire
extinguishers.
Do not bring naked lights near the site of fire.
Warn the people living in the surrounding areas within one Km. radius.
Stay away from ends of tanks, as tanks normally burst from the ends.
Cool tanks that are exposed to flames with water from the sides only after the fire is
put out.
Withdraw immediately in case of rising sound from venting safety device or any
discoloration of tank due to fire.
Inform the nearest Fire stations intimating that the fire has been caused by Petrol or
any other inflammable liquids, acids or gases. .
In case of fire due to Explosive. Inflammables/Dangerous Goods:
Extinguish by closing the valve or isolating LPG feed to fire by other suitable
controls.
Following steps may be taken if no undue risk is involved :
Move unheated cylinders to a safe place after ensuring closing of valves.
Cool the hot cylinders by spraying water from a safe position. The person directing
the spray should take up a position where he would be protected from possible
explosion.
If cylinder containing inflammable/toxic gas develops leak during transportation,
remove it to an isolated open place away from any source of ignition and advise the
filler or consigner as required.
Inform the Chief Controller of Explosives by fax/telephone.
Inform officer in charge of nearest police station.
Inform departmental officer concerned.
Pending the visit of the Chief Controller of Explosives/his representative, the
wreckage and debris shall be left undisturbed except to save lives.
After getting in formation from the Chief Controller of Explosives that he does not
wish any further investigation, the restoration work may be commenced.
8)
Fire fighting:
i)
Dry chemical powder type fire extinguisher (DCP)
These types are suitable for tacking petroleum, gas, electrical fire and controlling fires
of textile fibers, sodium based chemical powder is used on a fire which under go
chemical reaction.
ii)
a)
b)
c)
d)
How to use :
Carry to the place of fire and keep it up right.
Remove the safety clip.
Strike the knob located in the cap.
Sealing disk of the cartridge gets broken and allows carbon dioxide gas to escape to
the main shell and powder is pushed out.
Direct the steam of the powder at the base of the flame.
For effective result stand at about 1.5 to 2.5 m. near the seat of the fire.
Move forward with moving the nozzle rapidly from side to side in sweeping motion.
When using on outdoor fires operate from the up wind side for effective spray.
Building Evacuation.:
When the building fire alarm sounds:
immediately evacuate using building emergency plan procedures.
Walk to nearest exit/stairwell (Close doors behind you)
e)
f)
g)
iii)
i)
ii)
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iii)
Iv)
v)
vi)
Do not use elevators.
Proceed to the designated gathering area outside the building.
Do not re – enter building until cleared by authorized personnel.
Assist with evacuation of individuals with special needs.
4)
Suspicious substance in Railway Premises:
i)
ii)
iii)
iv)
v)
Clear and isolate the contaminated area. Do not touch or disturb anything.
Call police/ fire service/ bomb squad.
Wash your hands with soap and water:
Identify individuals who may have been exposed to the material .
Do not leave premises until disposed by authorities.
5)
Bomb threat/Blast:
ix)
x)
xi)
Person receiving call regarding bomb threat should:
Attempt to gain as much information as possible from the caller like type of device,
time set, location, reason/purpose of the act, dialect mannerism and identity of the
caller.
Inform and alert the disaster management team (Bomb detection squad).
Alert police, fire brigade and explosive department.
Pass on the information to all departments concerned.
Take imitative for evacuation of all persons from premises.
Person noticing a bomb like object, should bring it to the notice of the nearest
available officer.
Inform GRP, RPF, Bomb detection squad.
Ensure all persons are away from the spot and avoid unnecessary crowding near the
area.
Inform control to take further steps for regulating train services.
Wait for clearance from the Police department to restore normal working.
Utilize “ Caller ID” facility if provided to trace the caller.
6)
Radiation Emergency:
a)
i)
ii)
iii)
Personal injury involving radioactive material contamination:
Render first aid immediately for serious injuries by trained.
Call bomb squad, fire station.
A possible without causing harm to the victim, monitor the injured, remove
contaminated clothing and gross personal contamination.
b)
Radioactive contamination of personnel:
i)
ii)
iii)
Remove and bag all contaminated clothing.
Call fire station, bomb squad, and police.
Skin contamination should be cleaned using mild soap and tepid water. Use portable
survey meter to monitor for remaining contamination. If not free of contamination, rewash and re-survey.
7)
i)
ii)
iii)
iv)
v)
What to do upon receipt of suspicious letter/ package:
Handle with care.
Don’t shake or bump
Isolate and look for indicators.
Don’t open, smell or taste.
Treat it as suspect.
i)
ii)
iii)
iv)
v)
vi)
vii)
viii)
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vi)
8)
a)
i)
ii)
b)
i)
ii)
iii)
Iv)
c)
i)
ii)
iii)
Call Police/Fire service/Bomb squad.
If parcel is Open and / or Threat is identified:
For a bomb.
Evacuate immediately.
Call police/fire service/Bomb squad.
For Radiological:
Limit exposure – don’t handle.
Evacuate area.
Shield yourself from the object.
Call police/ fire service/bomb squad.
For Biological or Chemical:
Isolate-don’t handle.
Call police/fire service/bomb squad.
Wash your hands with soap and water.
9)
Other Accidents:
1)
Tampering of Railway fittings causing accidents & placing of foreign particles on
track to cause disruption to traffic.
(i)
A staunch vigil should be kept by introduction of special patrolling over the area as
and when warranted.
Some persons to be trained specially and to be drafted for duty over the area if
required.
Earthquake:
ii)
2.
1)
ii)
iii)
iv)
When first tremors are sensed during an Earthquake, all personnel should evacuate
buildings and assemble at safe places away from structures, walls and falling objects.
Emergency shutdown should be declared.
Emergency response plan to be activated.
After status is restored, personnel should inspect all facilities for damage assessment,
cleanup, restoration and recovery.
3.
Landslide:
i)
Whenever landslide is expected/Experienced due to heavy down pour all train service
should be regulated.
Rescue team to be rushed for restorations work.
ii)
4.
i)
ii)
iii)
iv)
v)
vi)
vii)
viii)
Floods :
Based on the weather forecast warnings regarding impending flood condition,
following steps should be taken.
Bridge watchman to be provided at vulnerable points to inform flow of water.
Shifting all personnel and movable equipment around the bank.
If time permits sandbag dykes can be constructed to ensure safe passage of trains.
Regulate train service till flood recedes.
Evacuate people on train/ at station and move them to a safer place.
Contact Fire brigade, Naval, Army, Air force, Local boat man and arrange divers and
boats.
With the coordination of local authorities the Engineering officer/supervisor or other
supervisors at that stations shall arrange temporary shelter in nearby schools, marriage
hall, community center etc.
If necessary arrange coaches to accommodated the effected temporarily.
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ix)
x)
xi)
xii)
xiii)
xiv)
5.)
i)
ii)
iii)
iv)
v)
Seek assistance from voluntary organization and arrange drinking water, food,
medicines, etc.
RPF & GRP in co ordination with local police and shall arrange protection.
Keep communication with divisional control office.
When people are marooned by flood, arrange air dropping of food packets, cloths etc,
with the assistance of civil administration.
Contact SJAB, local doctors and provide medical care to the affected.
Take all necessary action to provide shelter and other assistance to those affected by
floods.
Cyclone / storm
When a train is caught in a cyclonic storm at mid section/ station:
Stop train clear to cutting , bridges and embankments.
Guard , Driver and other Railway staff on train shall open all doors and windows of
all coaches.
Station Master shall not start trains when the wind velocity exceeds the permitted
level
Make announcement frequently to warn the public about the storm/ cyclone.
Take all necessary action to provide shelter and other assistance to those affected by
cyclone and storm.
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CHAPTER-VIII
TRAINING AND MOCK DRILL OF ART/ARME.
Trained manpower is an essential ingredient of any DM system . Mere provision of
sophisticated equipment without trained manpower is futile . For handling an unforeseen
situation like managing a Disaster, Training of all railway personnel concerned is an
inevitable input. To acquire necessary knowledge and skill, all relevant officials should be
given periodic training regarding their duties and that of their department.
1.
Training
Training should be conducted following three levels :
i)
Individual Training:
a)
For enhancing the skill of staff attached to ARMVS , ARTs, etc. supervisors and staff
shall be given general training given Disaster Management.
ii)
Special training may be arranged in Extrication, Rescue, Medical relief, Rolling stock
restoration technique and Civil Defence by departments concerned.
2.
Seminars/ Workshops : Seminars should be periodically conducted on Disaster
preparedness, and the DM Plan.
3.
Joint Exercises: Full scale Disaster Management Mock Drill to be conducted as
detailed below.
Full Scale Mock Drill:
Disaster management essentially necessitates a state of preparedness under all
circumstances and the efficacy of arrangements therein can be assessed only by
conducting periodical full scale mock drills.
i)
Objective of the full scale mock drill would be to:
Gauge the preparedness of DM system including detailed planning and keeping of all
equipment in good fettle.
Integrate the operational response to measure overall performance of the exercise.
Measure performance with regard to accident restoration.
ii)
On a division, the first mock drill should be conducted within 3 months of issue of the
zonal DM plan.
iii)
On a division, the second mock drill should be conducted 3 months after the first one,
in order to correct all shortcomings noticed during the first mock drill.
iv)
There after , mock drills shall be conducted once every 2 years after the new DRM
takes over.
v)
It should be conducted during the day and in a branch line section.
vi)
Six hrs. traffic block shall be taken and the ARMV /ART run out to the accident site.
vii)
UCC and CAC should be set up and each department will post their a functionaries in
the control office as also in UCC and CAC.
viii) All facilities should be provided in UCC and CAC by departments concerned.
ix)
During the full scale mock drill following expects shall be closely watched.
Turning out of ARMV/ART within the prescribed time.
Speed of the specials.
Handling of ART, HRDs , HREs and other rescue equipments Logging of events.
Functioning of field telephones and communication network functioning of generator
sets, lighting equipment.
Preparedness of first- aiders and availability of medical equipment.
Preparedness of commercial department to mobilize adequate manpower.
(x)
On completion of the drill, a detailed report shall be prepared detailing deficiencies
noticed, corrective measures initiated and improvements required.
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CHAPTER-IX
IMPORTANT INFORMATION OF THE ZONAL HEAD QUARTERS
A.
1.
2.
3.
4.
5.
6.
7.
8.
IMPORTANT INSTRUCTIONS OF THE BOARD.
All railway men traveling in a train involved in accident should report immediately to
the guard.
All staff at the accident site should wear Arm bands. Accordingly all passenger
carrying train should be provided with 10 Arm bands, to be kept with guard.
A permanent check list to be displayed in all SLRS. Regarding duties to guard during
an accident.
Division should nominate controlling stations in each section of their jurisdiction.
SM’s of this controlling stations on receiving information of accidents will reach to
the site of accident with his staff.
Every Railway should have fully equipped road ambulance vans in identified areas
where a good road infrastructure has been developed.
A minimum two no. of telephones with STD facility should be provided in the
divisional control room. Facsimile facilities should also be provided in the division.
All ARME, scale- I should be provided with cold cutting equipment and should be
periodically tested, and also staff in sufficient number should be trained in handing
this equipment.
Relief train should be given over- riding priority with injured stranded passengers.
B.
HIRING OF HELICOPTER/AEROPANE /ROAD VEHICLES FOR RESCUE
OPERATIONS
1.
Empowering zonal Railways to requisition helicopter aero plane at the time of severe
accident.
Zonal Railways have been delegated powers to requisition helicopter/ aero
plane for expeditious action in the event of serious accidents vide Railway Board’s
letter No. 86/Safety-1/24/47 Dated 13.03.1987 & 19.09.1989. The subject matter has
been reviewed by the board and the following revised powers are delegated to the
Zonal Railways.
(i)
GMs /DRMs have been delegated the powers to requisition helicopter/ aeroplane to
reach the site of serious accident for rescue operation expeditiously . In addition,
powers are also delegated to requisition air support to dispatch the rescue teams to the
site of the accident.
It is difficult to stipulate exactly the circumstances under which they may exercise
these powers, It has been decided to leave this to the discretion of GMs/DRMs.
However, broadly these may cover the following type of cases.
(a) Where more than 10 casualties (deaths-cum-serious injuries) are feared and it is
difficult for these officers to reach the site within reasonable time ;
(b) Where heavy damage is caused to railway installations in sensitive and tension filled
areas (e.g. wreckage of track, bridges, etc. through bomb blast, other means of
sabotage, etc.)
(c) Where public reaction in case of late arrival of senior officers at site is likely to be
highly adverse.
Normally, in case of an accident only one helicopter should be requisitioned by a
Zonal Railway, except when there is a serious passenger train accident involving
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several casualties when it is essential for both the General Manager and the Divisional
Railway Manager to reach the site at once to satisfy the public and the press.
However, for dispatching the rescue teams to the site of the accident, separate
helicopter/aeroplane may be requisitioned, if so needed.
The GMs/DRMs may exercise the above powers personally and may not delegate
these powers.
(ii) Zonal Railways are further empowered to requisition helicopter/aeroplane to evacuate
injured and dead in the event of serious accident. GM may personally exercise these
powers and may not delegate these further.
The above instruction on the subject supersede all the previous instructions issued
vide above referred letters.
This issues with the concurrence of the Finance Directorate of the Ministry of
Railways.
2.
(i)
Important Recommendations of High Level Committee on Disaster Management:All open line/construction civil engineering agreements or track related works must
include a clause that vehicles and equipments of contractors can be drafted by
Railway administration in case of accidents/Natural Calamities involving human lives
(Sl.No. 29)
(ii)
DRMs/Sr.DCM/DCM and medical officials should be delegated with adequate
financial powers for hiring vehicles for transportation and treatment of injured
passengers at Non- Railway hospitals. Adequate cash imprest/permission to withdraw
from Station earnings should be ensured (SI.No. 30)
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No.
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1
DELEGATION OF POWERS ON DISASTER MANAGEMENT
Nature of power
DRM/CWM
JAG/Sr. Scale
(Independent charge)
Officers
M1
Sr.Scale
& Asstt.
Grade
Officers
NIL
Authorities
Remarks
Hiring of vehicles DRM/ADRM/CMS
NIL
Finance
for rescue and
Full Powers
concurrence
relief operations
not necessar
te :- 1. Payment will be made from cash imprest/ amount withdrawn from Station earning.
2. Payment will be made against paper bills and accounts will be rendered as per extant instructions.
M 2 Procurement of
Medical Officer of
NIL
NIL
Finance
additional life
the Division . At the
concurre
saving drugs from site- Full Powers.
e is
the market.
necessar
M3
Making on spot
DRM/ADRM/CMS
NIL
NIL
Finance
payment to private Full Powers to be
concurre
hospitals for
exercised in
e is not
treatment of the
consultation with
necessar
injured in
CMS/MS/Sr.DMO/D
accidents/disasters MO available at site.
.
te :- For DM-2 & DM-3
1. Payment will be made from cash imprest/amount withdrawn from Station earning.
2. Payment will be made against proper bills and accounts will be rendered as per extant instructions.
ature of Power
DELEGATION OF POWERS ON DISASTER MANAGEMENT (Contd.)
DRM/CWM
JAG/Sr.Scale
Sr.Scale & Asstt. Authoriti Remark
(Independent
Grade Officers
es
charge Officers)
most medical officer as site will be the nodal officer for co-ordination medical expenses.
CMD/SR.DMO will exercise their powers when they happen to be the senior most medical officer available at site.
a) Requisitioning Medical DRM/ADRM/CMS
NIL
NIL
.
Finance
ssistance from the civil side Full Powers to be
Concurr
or
requisitioning
the
necessa
medical assistance in case of
Vouche
disaster happening under
be subm
is jurisdiction)
in 30 da
) On – spot Purchase of
ssential items including
medicines.
DRM/ADRM/CMS
NIL
Station Manager
Full Powers to be
(Gaz & non Gag)
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upto 5000/Withdrawal of money from Full Powers
Full Powers
Full Powers
Finance
tation Earning in the
Concurr
ollowing cases as well as
necessa
thers defined in para 2425
Vouche
Indian
Railway
be subm
ommercial Manual, Vol-II
in 30 da
Departmental expenditure necessitated by floods, accidents or earthquakes, etc.
Handing charges for transshipment due to accidents. Hot axles, etc.
Cost of transport of sick and wounded persons to hospitals when on small stations ambulances are not availab
Ex- -gratia payments to persons involved in train accidents.
inancial powers for quicker DRM
(Branch Officers NIL
Accoun
escue operations during Full Powers
(Mech. Medical
be subm
ccidents.
& Comml) in
Within
Division Upto
Finance
Upto Rs. 1 lakh
concurr
necessa
be taken
facto ba
urchase of equipment of DRM
NIL
NIL
Finance
RT/ARMV/Break Down Upto Rs. 50,000/- per
concurr
rane.
case (Stock & Nonnecessa
Stock) including PAC.
specific
Overall ceiling
mention
Rs.3lakhs p.a.
tanding spot purchase Standing Spot Purchase Committee at Divisional Level :
Finance
ommittee for ART/ARMV (a) DME/Sr.DME- Mechanical Member (for ART)
concurr
o avoid any deficiency in (b) DMO/Sr.DMO- Medical Member (For ARMV)
necessa
eeping
the (c) DMM/AMM- Stores Member
RT/ARMV/Crane
(d) DFM/Sr.DFM- Accounts member
quipment in good fettle.
(e) DEN/Sr.DEN-Additional l Member (For Engineering
items).
(f) DEE (G)/Sr.DEE (G) –Addl. Member (For Electrical items)
(g) DSTE/Sr.DSTE- Additional Member (For S&T items)
Decision of Spot Purchase Committee is to be taken by DRM
on the basis of necessity and should be upto Rs. 5 Lakhs for SS
level committee and upto Rs. 10 Lakhs for JAG level
committee. Member of Spot purchase committee at divisional
level can be changed in extreme cases, if necessary, by DRM.
Standing spot Purchase Committee at Zonal HQ Level:
(a) CMPE/CRSE- Mechanical Member ( For ART)
(b) CMD/MD – Medical Member (For ARMV)
(c) CMM- Stores Members.
(d) AF &CAO (WS) –Accounts Member.
(e) CE ™/CTE – Additional Member (For engineering
items)
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(f)
CELE/CESE/CEE (Plg.) Addl. Member (For Electrical
items)
(g) CSE/CCE- Additional Member (For S&T items) The
HQ Spot Purchase Committee is to make spot purchase
for all items which are not falling within the powers of
Divisional Spot Purchase Committees by consolidating
the requirements of all ART/ARME/ARMV of the
entire N.W. Railway above Rs. 10 Lakhs and upto 25
Lakhs.
dalities shouldosd be followed as per extant JPO on Spot Purchase except for financial limit (JPO of CMM/M and
S) circulated vide GM’s office letter No. --------------------------------------------
o sanction cash imprest for CME Upto Rs.
NIL
NIL
Finance
maintaining
25,000/- per case.
concurr
RT/ARMV/BD Crane
necessa
A monetary imprest is required to be provided at the accident site for expeditious procurement of small items like
materials etc, which may be essential when ARMV has to remain at accident site for longer periods.
ash imprest of Rs. 5,000/- to be provided to ARMV incharge.
ash imprest of RS. 25, 000/- to be provided to ART incharge.
* These SOP are based on High Level Committees Recommendation, April,
2003.
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C-I Minutes of the Meeting on Management of Railway Disasters (Accidents) held on
23rd April 2008 at HQ NDMA, Centaur Hotel, Near LGL Airport, New Delhi.
Meeting chaired by Shri K.M.Singh, Hon’ble Member, NDMA was held on 23rd April 2008
at 1500 hrs in trhe conference room at NDMA at Centaur Hotel, near IGI Airport, New Delhi.
To discuss the co ordination and cooperation between NDMA, specially NDRF and the
Railway Safety, Ministry of Railway (Govt. of India) to handle Railway Disaster
(Accidents)in the country.
1. The NDRF bns located at 08 different locations are under process of being organized,
trained and quipped to carry out search, rescue and relief operations during any natural or
man-made disaster and will also provided all possible support to Ministry of Railways in
their endevvors to carry out such tasks if called for . Although, the NDRF is meant to deal
with only level 3 disasters but will also take such steps even in lesser severity of disaster if
situation arises. The NDRF personnel are not trained in Bomb disposal and are also not to be
deployed on Security and other Law & order related duties at the site of disaster except
specialized search and rescue operation.
2. Requisition of NDRF personnel
Although the Standing Operative Procedures (SOPs) are under preparation to requisition the
NDRF personnel for search, rescue and relief operations for any Natural/man-made disaster
but till it is finalized, there is immediate need to work out a mechanism of communication
and co ordination for deployment of NDRF personnel for management of Railway disaster
(Accidents)to save precious lives of traveling passengers. It was emphasized on better coordination and co- operation, it was decided that the Ministry of Railway would direct the
Divisional Railway Managers (DRMS) to liaise with NDRF Bn Commandants through coordination meetings so that they know each other’s capabilities and mechanisms to carry out
the tasks of search, rescue and relief operations without loss of time. The details of NDRF
locations along with names of commandants and their telephone Nos. are given at page No. ---------------who could be contacted immediately for support and also for co- oreration
meeting from time to time.
3. Proactive approach
It was decided that NDRF personnel will play a pro- active role in responding to the demand
of DRMS in whose areas such incidents takes place, so that the lives of personnel involved in
the accidents could be saved. The DRM may immediately approach the respective NDRF
Commandant under whose area of responsibility the above incident took place with
information to NDMA. Sh. K.M.Singh , Hon’ble Member of NDMA is required also to be
simultaneously appraised with the situation by the Ministry of Railway and NDRF Bn
commandants. The NDRF teams along with all available equipments will move immediately
to the nearest approachable site of Railway disaster to carry out the task.
4. Interaction between NDRF & Railway safety
The interaction always plays a great role for managing disaster and therefore, it was decided
that a regular coordination meeting between NDRF Bn Commandant and Railway Safety
officers/DRM be held, so that they know each other’s capacity and capabilities to deal with
any emergent situation. Such capabilities to deal with any emergent situation. Such meeting
could be arranged by respective DRMs with information to DG NDRF and NDMA.
5. Mock Exercises
The mock exercises play an important role in preparing the stakeholders and others engaged
in managing disasters. It also gives an opportunity to fill up the gaps left, if any, during
course of managing the actual disaster, Therefore, it was decided that whenever mock
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Exercises are undertaken in the State (s) by the NDMS, the Railway safety officials would
also be associated and the Railway facilities. Infrastructure available could be incorporated in
the composite management of disaster. The Railway safety has a number of proactive
arrangements. Placed at different locations, which can be very handy and useful even for
NDMA.
6. Training of Trainers.
The NDMA has offered to train the Trainers of various Police training Intuitions in
management of disaster as part of capacity building in respective Police Forces of the
country. Trainers, posted in various Trg. Centers of Railway Protection Force (RPF) has to be
requisitioned. It was decided that RPF would indicate the requirement so that the above
training could be planned at one of the NDRF premier training center at NISA Hyderabad.
7.Exposure to NDRF Personnel
The management of Railway disaster/accident has entirely a different approach and therefore,
it was felt necessary that NDRF personnel be exposed to design and the safety measures
available in Railway bogies/coaches so that they are effective while carrying out the rescue
operation of the trapped passengers at the accident site .In view of the above ,it was decided
that the respective DRM will provide an opportunity to facilitate the training of NDRM
personnel with their various Railway safety training to acquaint the NDRF personnel .
8. Railway Safety has enough capacity & capability to handle the minor Railway disaster
but on occasions ,it gets struck due to inaccessible terrain/site of disaster and also due to
insufficient medical support due to a large number of personnel /passengers being injured
.NDRF BNs have sufficient number of personnel trained in helislithering and it may be
possible to helidrop trained NDRF personnel at the site in case of major disasters once
S.O.P for the same is finalized .However ,till it is finalized ,the Railway will have to take care
of transporting the Rescue Teams with equipments to the site of disaster / accident site from
nearest approachable location.
( Ref:-Director Safety/ Rly. Bd’ letter No 2003/Safety (DM) /6/3 Dtd:-10.07.08 )
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LOCATION WITH JURISDICTION OF BG – ART’s
Annexure-5
ART
Location
Crane
capacity
in Tones
Class
Type
Make
Year
Built
R/Date
Availability of
HRE
HRD
JP (BG)
A
140 T
Diesel
Cowans
Sheldon
1989
06/2015
Yes
Yes
ABR
(BG)
A
!40T
Diesel
Gottwald
2004
01/2012
Yes
Yes
JU (BG)
A
140T
Diesel
Gottwald
2005
6/2013
Yes
LGH
(BG)
A
120 T
Diesel
Orton
1962
Under
POH
Yes
-----
-----
----
Yes
SOG BG)
only for
minor
accident
BTI (BG)
N.Rly
DLI (BG)
N.Rly.
KTTWCR
Yes
-
C (SPART)
-
-----
A
140 T
Diesel
Yes
A
140T
Diesel
Yes
A
140
Diesel
Cowans
Sheldon
Yes
Jurisdiction of ART’s
Jaipur – Beawar (Excl)
Jaipur – Degana (Incl)
Jaipur – Swai Madhopur(Excl).
Jaipur- Rewari.,
Phulera-Nimkathana(Incl) (After GC
Ajmer- Chhitorgarh
Abu Road – Beawar ( Incl.)
Aburoad - Palanpur (Excl.)
Jodhpur - Luni - Munabao
Luni - Marwar Jn. (Excl)
Jodhpur - Jaisalmer,Jodhpur - Mert
Degana (Excl),
MertaroadMertaroad – Mertacity
Bikaner- Kolayat, Kolayat- Phlodi
Bikaner-Nagaur,Bikaner-Suratgarh
Suratgarh - Mahajan
Suratgarh - Anupgarh
Suratgarh - Bathinda (Excl)
Bathinda- Suratgarh - Anupgarh
Bathinda-Hisar-Bhiwani
Hisar- Sadulpur (After GC)
Rohtak- Bhiwani, Bhiwani-Rewari,
Rewari- Sadulpur ( After GC)
Rewari- Nimkathana (Excl) (After G
Chhitorgarh- Udaipur
S.No.6 BTI (BG) ART with 140 ton crane (NR) to cover up the beat as requirement by
NWR ( BKN Division) and ART-JU can be called for BKN division in case of emergency.
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LOCATION WITH JURISDICTION OF BG – ARMV’s
DIVISION..
ARMV
Jurisdic
Availability of HRD
Location
Class
Availability
JAIPUR
JP(BG)
Scale-I
Yes
NIKE
2006
AJMER
BKI (BG)
ABR (BG)
Scale-I
Scale-I
Yes
Yes
BAHCO
BAHCO
1988
1988
AII (BG)
Scale-I
Yes
HOLMATRO
2003
UDZ(BG)
Scale-I
JU (BG)
Scale-I
Yes
LUKAS
2007
Scale-I
Yes
LUKAS
2007
SOG (BG)
Scale-I
Yes
BAHCO
1991
BTI (BG)
NR
Scale-I
Yes
DLI (BG)
NR
Scale-I
Yes
JODHPUR
Make
Year Built
MTD (BG)
184
Jaipur – Phuler
Jaipur – Dausa
Jaipur – Makra
Jaipur – Swai M
Phulera- Nimka
Bandikui – Dau
Bandikui – Rew
Aburoad – Mar
Aburoad – Pala
Ajmer – Marwa
Ajmer – Phuler
Ajmer-Chhitorg
Udaipur –Chhit
Jodhpur – Luni
Luni
Jodhpur - Jaisa
Jodhpur – Pipar
Phlodi-Kolayat
Mertaroad – Ma
Mertaroad – Pip
Mertaroad – Bik
Mertaroad- Mer
Suratgarh – Bik
Bika
Suratgarh – Anu
Suratgarh – Han
Bathinda – Han
Bathinda – Hisa
Hisar- Sadulpur
Rohtak – Bhiwa
Rewari- Nimka
Rewari- Sadulp
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1
Annexure-6
LOCATION WITH JURISDICTION OF MG – ART’s
Div..
ART
Class
Crane
capacity
in Tones
UDZ
(MG)
BKN
(MG)
A
35 T
B
--
CUR
(MG)
A
35 T
HMH
(MG)
A
35 T
Location
AII
Type
Steam
BKN
Make
IZN/
Work
shop
Year
Built
R/Date
1984
06/2009
Availability of
HRE
HRD
Yes
Yes
Udaipur – Himat
Yes
-
Lalgarh - Sri-Du
Churu - Ratangar
(Incl.)
Ratangar
Ratangar
Churu – Sikar Jn
SikarJn
Churu - Sadulpu
Suratpur
Hanumangarh - T
Hanumangarh - S
Steam
IZN/
Work
shop
1975
06/2008
-
-
Steam
IZN/
Work
shop
1985
01/2008
Yes
-
-
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Juris
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1
Annexure-4
LOCATION WITH JURISDICTION OF MG – ARMVs
Div.
ARMV
Location
Class
Availability of HRD
Availability
Make
Year Built
AII
Udaipur- Himatnagar
UDZ(MG)
Scale-I
Yes
BAHCO
1990
MVJ (MG)
Scale-I
Yes
BAHCO
1989
BKN BKN (MG)
Scale-I
Yes
NIKE
2007
CUR (MG)
Scale-I
-
HMH(MG)
Scale-I
Yes
SIKR
Scale-I
Yes
JP
Jurisdiction
186
-
-
BAHCO
1988
Mavali Jn- Marwar Jn
Mavali Jn.- Bari Sadari
Lalgarh - Sri-Dungar G
Churu - Ratangarh Jn .Ratangarh Jn –
Ratangarh Jn –
Churu –Sikar- Jhunjhu
Sikar-Ringus
Churu - Sadulpur Jn
Suratpura - Teh
Hanumangarh - Tehsil
Hanumangarh - Suratga
Sikar-Ringus-Jaipur
Sikar-Jhunjhunu- Loha
Sikar-Fatehpur Shekha
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1
Adjoining ART/ARMv of Foreign Railway with NWR
Annexure -1
Location of
BG –Cranes
Location of
MG-Cranes
HRE
Available in
ARTs
Location of ARMVs
BG
ADI
(ADI-Div.)
140 T Dsl
Crane
SBI
(ADIDiv)
-
35 T
Steam
crane
-
-
-
RTM
(RTM-Div,)
DLI (DLIDiv.)
BTI
(UMB-Div.)
140 T Dsl
Crane
140 T Dsl
Crane
140 T Dsl
Crane
-
-
KTT
(KTT-Div.)
140 T Dsl
Crane
--
GGC
(KTT-Div.)
65T
Steam
Crane
65T
Steam
Crane
----
AGC
(Agra- Div.)
ADI
(ADI-Div)
Yes
-
---
----
Adjoining
Division
Of
NWR
Adjoining
Division
Of NWR
BG
MG
Yes
AII,
JU
AII
Yes
AII
-
Yes
--
MG
SBI
(ADIDiv)
-
Yes
PNU *
(ADI Div.)
COR *
(RTM-Div,)
DLI
(DLI-Div.)
BTI
(UMB-Div.)
Yes
KTT
(KTT-Div.)
-----
Yes
JP &
Aii
Yes
KTT
(KTT-Div.)
---
Yes
JP
Yes
JP
Yes
-----
HRD
Available in
ARMVs
Yes
---
---
---
-
---
Yes
AII
BKN,
JP
-----
Yes
BKN
AGC-(Agra- Div.)
Yes
 COR & PNU –Location of ARME under finalization.
STANDARD COMPOSITION OF ARTs
A-Class ART
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1) Staff Van (RTSV) nos. (One for HRE unit one for BD Crane unit and another one for
Engg., Elec. & S&T depptt. )
2) Equipment Van (RTTV)-03 nos. (One for HRE unit one for materials of Elect., S*T
and Engg. Deptt. And other for BD Crane’s equipments.)
3) BRNTAHS- 01 no. 9for heavy materials for Engg. Deptt.)
4) Covered wagon (BCNTAHS)-01 (for Engg. Materials)
5) BRNTAHS-01 for OHE mast.(For electrified section only)
6) BD Crane with Match Truck -01 unit.
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STANDARD EQUIPMENTS AND TOOLS OF ART/ARMV
Sr.
No.
1
2
3
4.
5
6.
7
8
9.
10.
11.
12.
13
14.
15
16
17
18
19
20
21
22
23
1
2
3
4
5
Electrical Equipment vide Ray. Board’s letter No.
99/Elect/ (G)/113/1 dated 16.07.2003
Electrical Equipment
Diesel Generating Set of 15KVA capacity 230 V
Generator set Kerosene driven 1.5 KVA 230V
Complete luminary fitting with 1000 w Halogen lamp
and control gear.
Complete luminary fitting with 150w metal halide
lamp and control gear.
Telescope stand two meter high for mounting
luminaries for Halogen/Metal Halide fittings
PVC insulated and PVC sheathed 3 core flexible
cable 23/0. 193mm, 15m long with weather proof
I.C. pin for weather proof I.C. socket.
PVC insulated and sheathed 3 Core flexible cable
23/0. 193 mm
Kerosene Oil in 200 it. Drum.
Diesel Oil in 200 litre drums
Polythene containers 20 ltre. Capacity for handling
Kerosene and pouring into auxiliary tank of engine.
Lubricating Oil.
Oil measuring can 1 litre capacity
Insulation tape PVC in rolls of 10mtr.
Tool set comprising of 254 mm Cutting Pliers- 1 no.,
Screw driver round- 300 mm, 150mm, 100 mm3nos, Knife-1 no, Hammer DP- 1 no..
Spanner DE 3mm to 19 mm in step of 1.5 mm
Socket spanner with lever 3mm to 19 mm
Aluminum Telescopic Ladder
Earthing rod for earthing OHE
Portable switchboard with waterproof sockets each
capable of taking 500w load (2 sockets of 5 amps and
2 combination sockets of 5/15 amps)
Drum of fixed stand for main cable
Battery charger 230 V AC/110 V DC, 60 Amps.
100w gas filled bulbs bayonet type along with holder
in wire cage & with handle & hook.
Telescopic masts 6 mtr. High.
Illumination other than Electrical
Emergency Inflatable Lighting Tower
Selfignited gas Petromax cap. 02 Kg.
Flame proof torchesSpare mantels for petromax
Spare torch bulbs- 4.5 Volts
189
Proposed to be Modified
ART
(Class A Class)
ARTs
(BClass)
ART(C class)
&SPART)
1 Set
20 Sets
10 Sets
1 Set
20 Sets
10 Sets
2 Sets
2 Sets
40 Sets
40 Sets
10 Sets
20 Sets
20 Sets
-
50 Nos.
50 Nos.
12 Nos.
1500 Mtrs
1500 Mtrs.
300 Mtrs.
3 Nos.
1 No.
18 Nos.
3 Nos.
1 No.
18 Nos.
3 Nos.
1 No.
4 Nos.
40 Ltrs.
6 Nos.
24 Nos.
1 Set
40 Ltrs.
6 Nos.
24 Nos.
1 Set
5 Ltrs.
1 No.
6 Nos.
1 Set
1 Set
1 Set
2 Nos.
2 Nos.
4 Sets
1 Set
1 Set
2 Nos.
2 Nos.
4 Sets
1 Set
1 Set
1 Set
2 Nos.
2 Nos.
6 Nos.
2 Nos.
2 Nos.
6 Nos.
4 Nos.
4 Nos.
4 Nos.
2 Nos.
4
12
2
2 Doz.
10
4
6
1
1 Doz.
5
6
1
1 Doz.
3
190
1
6
7
8
1
2
3
4
5
6
7
8
9
10
1
1
2
3
4
5.
1
2
3
4
5
6
1
2
1.
2.
3.
4.
Digital Rescue Lights
Torchs (3 dry cell)
Dry cell
Oxy – Cutting Equipment :
Cutting torch similar to out gun cutter type S.No.
57/11838 with complete set of nozzles 1/16”, 5/64”
3/32”, 7/64” ,1/8” hoses clips and accessories.
Parallel /straight cutting torch with spare nozzle
similar to outgun cutter type 5 No.57/11838.
Pressure Ganges Oxy (double type)
Pressure Ganges D,A (double type)
Acetylene Cylinder 150 cft.
Oxygen cylinder 150 cft.
Goggles for welder as per specification.
Gloves and leg guards leather
Tool set for maintenance
Spare Gas Hoses, Red and Black
Oxy-fuel cutting equipment (under water cutting
)complete set (for SPART).
Electrictically Operated Cutting Boring Tools .
2
10
50
1
5
25
2 set
2 set
-
1 set
1 set
-
2
2
2
4
2 pairs
2 pairs
1 set
-
-
-
1Set
1set
1
1
1set
-
1set
1
1
-
1set
1
1
1set
2
-
-
2
-
-
2
4
30 pairs
2
10pairs
-
2 sets
-
-
2 sets
-
-
4
1
1
4
1
-
2
-
3
3
3
6
2 pairs
2 pairs
1 set
15 Mtrs each
-
Portable electrically operated cutting and boring tools for SPART
Hydraukic Re Railling Equipment and Hydraulic
Resque Devise.
Hydraukic Re Railling Equipment
Spare Power Pack for HRE
Spare Control table for HRE
Hydraulic Rescue device
Inflatable Air Bags in SPART
Ropes & Winches
Wire Rope .1” dia, length -6 mtrs with loop at one
end and hook at other end (For BG ART)
Wire Rope 1”dia, length 30mtrs with end loops
Wire Rope 2”dia, length 5mtrs with loops at both
end
Shackles U/Harp type 20 Tons capacity (For MG ART)
Shackles U/Harp type 30 Tons capacity (For BG ART)
Gloves leather (steel Re-inforced)
Wire rope and slings ,Crane Accessories..
Wire rope sling double-leg 14”long 20T SWL with
ring and two hooks.(For MG-ART)
Wire rope sling double-leg 06 mtrs long 70T SWL
with ring and two hooks.(For BG-ART
Other Mechanical equipmentRamps
Trifor
Rescue platform for 140 ton Crane.
Portable Light Weight Rail trolley
190
4
15
100
-
191
1
1.
2.
3.
4.
5
6
7
8
9
10
1.
2.
3.
4.
5.
6
7
8
9
10
11
12
13
1
2
3
4
5
6
1
2
3
4
5
1
2
3
4
5
6
7
8
Fitter tools
Bars tommy
Hammer sledge 14 Lbs.
Hammer Ball Peen 1 ½ Lbs.
Punch steel of sizes (1/8” to ¼”, 3/8” )
Hack saw (12” to 16”) adjustable
Test plate with pressure gauge (vac.brake/Air brake)
Handles pipes of sort for sorts levering spanners.
Pliers
Spanner Box (10mm to 50mm)
Spanner double ended (6mm to 50mm)
Measuring instruments
Gauge rail
Gauge buffer height (C&W)
Gauge wheel (C&W)
Gauge Wheel diameter
Gauge Wheel profile
Rule steel folding 2ft.
Feeler gauge (stepped and leaf type)
Measuring tape 100ft steel (30meters)
Calipers outside 6” (Spring loaded)
Calipers inside 6” (Spring loaded)
Breathalyzer
PWI tool Kit
Vernier Caliper and screw gauge
Wooden packing:
2’x1’x1”
2’x1’x 2”
2’x1’x 4”
2’x1’x12”
6’x1’x12”
Wooden wedges 1”dia
Oils and greases:
Kerosene oil
Lubricant for wire ropes
Petrol for diesel driven HRE
Petrol for petrol driven HRE
Diesel oil
C&W spare parts
Coupling hooks (For MG ART)
Coupling screw with shackle and pins(For MG ART)
Keep wooden (For MG ART)
Washers for hose pipe 2” (For MG ART)
Hose pipe 2” complete with clips and clayton
couplers with cage (For MG ART)
Siphon hose with clips 1” x18” long (For MG ART)
Axle bearing brasses (For MG ART)
Sole Plate (For MG ART)
191
6
2
6
6
2
1
2
2
1set
2set
6
2
6
6
2
1
2
2
1set
2set
2
2
4
2set
2set
1
1
1
1
1
1
1
1
1
1
1
1 set
1 set
1
1
1
1
1
1
1
1
1
1
1
1 set
-
1
1
1
1
1
1
1
1
1
1
1
1 set
-
20
20
20
6
12
50
20
20
20
6
4
50
-
50Ltrs
5 Kgs
25ltrs
5 0ltrs
50 ltrs
50Ltrs
5 Kgs
25ltrs
For SPART
50 ltrs
25ltrs
ForSPART
-
2
6
14
12
6
2
6
14
12
6
2
6
14
12
6
6
8
4
6
8
4
6
8
4
192
1
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
1
2
3
4
5
6
7
8
9
10
11
12
13
14
14
15
16
17
1
2
3
4
5
Emergency draw bar (For MG ART)
Transition coupling with claws and pins (For BG
ART)
Flexible air hose pipe for bogie mounte coaches (For
BG ART)
Dummy Plug ½ (For BG ART)
Suspension Ling (For BG ART)
Suspension pin (For BG ART)
Stone (For BG ART)
AXLE Retaining Lug(For BG ART)
Angle cock (For BG ART)
Air hose FP
Air hose BP
Isolating cock
Gauge FP
Gauge BP
By pas coupling to make single pipe the load
Knuckle
Knuckle Pin
M U washer
Re seating key
Teflon tap
General Stores
Cotton waste
Small Duster
Steel Folding chair
Water proof prefabricated synthetic tent
Inflatable Tent (for SPART)
Light weight foldable 20 feet Ladder aluminum
Rope manila – 1” dia
Skid Steel
Umbrellas hand (foldable)
Rain coat with hood
Funnels for oil
Funnel for diesel oil
Oil feeder
Syringe oil (C&w)
Lashing chains ½ “ dia x 15’ long with two rings
Lashing chain 5/8 “ x 10’ long W/O H&R
Khadi cloth
Lashing chain 5/8” x20’ long W/O H&R
Safety items
LED typeLamp hand signal (Tricolour)
Flag hand signal green
Flag hand signal red
Fog signal (Detonator)
Board last vehicle
192
2
2
2
2
2
2
6
6
2
6
4
2
10
12
2
10
10
4
2
2
2
2
4
20
1
1set
64
2
10
12
2
10
10
4
2
2
2
2
4
20
1
1 set
2
10
2
2
2
2
2
1
5
1
-
5 Kgs
100
6
1
2
50 mtrs
4
6
50
5 kgs
50
6
1
2
4
6
20
1
1
1
1
2
2
50
2
1
1
1
1
2
2
50
2
25
1
1
20 (for
SART)
1
1
1
1
50
1
4
4
4
24
2
4
4
4
24
2
4
4
4
24
2
193
1
6
7
8
8
9
10
11
12
13
14
1
2
3
4
5
5
6
7
8
9
10
11
12
13
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
Safety matches Boxes
Gloves pair(leathers)
Stackble Plastic Chairs
Safety helmets
Stretcher
Gum boot
Rescue Uniform (orange colour)
Luminous Jackets
Wind Sheather
Luminescent barricading tapes
Utensils and Stores
Tumbler stainless steel
Tea spoon stainless steel
Steel Bhagona with cover 16” dia
Pressure cooker 10 Ltrs
Kitchen spoon stainless steel
Knives cook 8” blade
Thallies brass 24” dia
Stainless thalis 14” dia
Katoras stainless steel 3” dia
Tea cups and saucers (China)
Steel Bhagona with cover 12” dia
Mixer &Grinder
Non stick tawa 10” dia
Kettle steel 02 Ltrs
Kettle steel 1 Ltr
Jug stainless steel
Duster Office
Pillows
Pillow cover
Woolen Blanket
Bed sheet white 60” x 90”
Towel Bath
Frying pan not stick
Tea set
Tea mug 100ml
Thermal flask 2 ltrs
Tea urns 20 Ltrs
LPG stove with double burner
LPG cylinders
Gas lighter
Sintex tank for drinking water
Milton water camper 10 Ltr.
Complete dinner set for 10 person
Aqua guard
Glass tumbler
Buckets steel 18 Ltrs.
Soap toilet
12
12
20
BG 50&MG36
2
25
BG 50&MG36
BG 50&MG36
BG 50&MG36
1000 Mtrs
36
18
2
2
5
2
2
36
72
12
2
1
2
1
1
4
12
16
32
BG- 60 MG-40
BG-100 MG-50
10
2
2
48
1
1
1
2
1
2
2
2 set
2
24
4
10
193
12
12
12
12
20
20
36
36(SPART)
2
2
6
36
36
24 (for SPART)
36
1000 Mtrs
36
18
2
2
5
2
2
36
72
12
2
1
1
1
1
3
12
16
32
40
50
6
2
1
36
1
1
1
2
1
2
2
1
10
4
10
-
194
1
Fire fighting equipment:
1
Water mist fire fighting system
2
DCP Type fire extinguisher 5 Kg cap.
Medical Equipment
1
First Aid box
2
Stretcher
Signal and telecommunication equipment:
1
Inspection book
2 a Megneto Telephone
2 b Dry cell large 6.1, 1.5V each for Magneto phones
3
PVC insulated, PVC sheathed twin core cable
4
Microphone for cordless PA system
5
Loud Speaker Horn type 5/10 watts.
6(a) Amplifier of minimum 20 Watts power output
(having interface for cordless microphone and
operating voltage of 12V DC.)
6(b) 12 Volt Storage Battery for 6 (a) along with
appropriated Battery charger
7
Megaphones Transistorized (minimum 10 watts each)
8
Portable stand for loud speaker with adjustable height
from 1.5M to 3M
9
Field Service Telephone cable PVC insulated (D.S.)
10
Push Button Auto Telephone with Tone/Pulse
switching facility
11 a Walkie Talkie sets (2/5 watts- VHF) with 100%
spare batteries
11 b Battery chargers for 12 (a) (Two position charger
with rapid charging)
12 Multimeter
13 Extension Boards for power supply (Mains)
14 Hand held Torch of 3 cells complete with dry cells
15 Jointing kit & material for cables and overhead wires.
This is required to be decided by the Railways
themselves according to their local needs for different
ARTs.
16 Tool Box containing
A Soldering Iron – 10 W/12 Volts, 10 W/220
V&65W/220V.
B Long Nose Plier – 200
C Box Spanner 6, 5.5 & 5mm
D Hammer Steel 750 grams
E
Hammer Woodem
F
Adjustable Spanner 300mm
G Screw Driver – 200mm
H Screw Driver – 250mm
I
Mains stster ( 230 Volts)
J
Electrical insulation Tape 12mm x 15 meters
K Resin Core
194
1
12
1
6
6
2
2
2
2
-
1
1
12
500mtrs
2
2
2
1
-
12
500 mtrs.
2
2
-
2 sets
2 sets
-
3
2
3
-
-
4 drums of 500 4 drums of
meters each 500 mtrs each
4
4
-
30
30
-
100%
100%
-
1
4
4
1
4
4
-
1no each
1 no each
1
1 no each
1
1
1
1
1
1
1
500 Grams
1
1 no each
1
1
1
1
1
1
1
500 Grams
-
195
1
L
17
18
19
20
21
22
23
1
2
3
1
2
3
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
1
2
3
Cutter diagonal 200mm
Tape recorder (Cassette)
Control way station equipment DTMF type 2 wire &
4 wire with Amplispeaker telephone telephonic and
suitable Ni-Cd cells.
Cellular Phone
Satellite phone (SAT phone miniature type wihich
supports video, audio & text features.)
FAX machine (plain paper )
Auto dialing system from Emergency socket (Only
way station Emergency Control Telephone)
Map showing section of track where communication
through cellular phone is possible.
(B) Specific Equipments required for ARTs
having beats in non RE area
2 Wire portable control phone in a suitable box with
dry cells
Telescopic pole of minimum 6 meters height with its
bracket opening space at least 350 mm.
Overhead control alignment charts
(c) Specific Equipments required for ARTs having
beats in RE area
4 Wire Emergency portable control Telephone with
dry cells
Tapping traneformers (1120-1120)
Terminating transformers (1120- 470)
Books and manuals:
Operating manual
Telegraph Directory (Dristrict)
Telegraph Directory (Railway)
Accident manual
G & SR rule book
First aid manual
Conference rule part- iii & part –iv for TXRs.
Rules for working cranes/ Mannual
Working time table
Divisional Disaster Management Plan
Records:
Accident relief train log book
Attendance register
Standard Tool & Equipment register
Wire rope and chain testing register
Test register for equipment
Inspection register
Miscellaneous
Digital Still Camera
Digital Video Camera with flash, other accessories &
5-6 floppy disces
Personnel Computer (For 140 T Crane)
195
1
2
2
1
2
2
-
4
2
4
2
1
1
1
1 set
1 set
2 set
2 set
2
2
1 set
1set
2 set
2 set
2 nos each
2 nos
2 nos each
2 nos
1
1
1
1
1
1
2
1
2
1
1
1
1
1
1
1
2
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1 (SPART)
1 (SPART)
01
-
-
196
1
4
Self Contained Breathing apparatus.
4 Set
196
-
-
197
1
S. N.
(A)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
LIST OF STANDARD ITEMS OF AUXILIARY MEDICAL VAN. (ARME)
MECHANICLA EQUIPMENTS:
Item
Electrical::
Generator set Kerosene driven 1.5KVA 230V
Complete luminiare fitting with 1000w Halogen lamp and control gear
Complete luminiare fitting with 150 w Metal Hallde lamp and control gear
PVC insulated and PVC sheathed 3 core flexible cable 23/0.193 mm 15 m long
with 15 weather proof IC pin for weather proof I.C socket .
PVC insulated and sheathed 3 core flexible cable 23/0.193 mm
Kerosene oil in 200 litre drum
Polythene containers 20 ltrs capacity for handling kerosene and pouring in to
auxiliary tank of eng.
Lubricating oil
Oil measuring can 1 litre capcity
Insulation tape PVC in rolls of 10 mtrs
Tool set comprising of 254 mm cutting pliers-1 no ,screw driver round -300 mm,
150mm,100mm-1 no Hammer DP-1no
Spanner DE 3mm to 19mm in steps of 1.5 mm
Socket Spanner with lever 3mm to 19mm .
Portable Switch board with water proof socket each capable of taking 500 watt load
(2socket of 5amps and 2 combination sockets of 5/15 amps)
100 w gas filled bulbs bayonet type along with holder in wire cage and with handle
hook
Telescopic mast 6 meters high
(B)Tool & Equipment (MECH)
HSD oil
Hydraulic Rescue Device
Emergency Inflatable Lighting Tower
Digital Rescue Light
Battery voperated window bar cutter
Mineral water bottle (capacity 20 ltrs )
Water Milton bottle 5 ltrs
Nylon Rope ladder
Digital Video Camera with flash, other accessories
Digital Still Camera with spare memory chip
Stackable plastic chair
Wrist band numbered from 01 to100
Luminous Jacket duly containing white cross on red back ground
Foldable chair.
First Aid Boxes (Augmented type )
Battery operated headlight
Gas petromax
DCP Type fire extinguisher 5 Kg cap.
Chainpulley block 0.5 ton cap.
Diesel Generator Set to power abrasive cutter
Rescue platform
oxy/Acetylene set complete with 4 oxygen and 2DA cylinders, regulator, Gas
cutting Torch ,with hoses(2sets).
197
Qty./Nos.
2
2
10
12
300 Mtrs
1
4
5 Ltrs
1
6
1 set
1set
1 set
1 set
4
2
50 Ltrs
1 set
2
2
1
10
4
2
1
1
20
100
30
4
2
5
4 nos
4 nos
2Nos.
1
1
198
1
23
24
25
26
27
28
29
30
b.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
d.
1
2
3
4
5
6
7
8
9
10
11
12
Hydraulic Jacks30 ton cap.(pumping unit integral with jack11” Boss height,6”lift
Spare nozzles
DA Gas Cylinder
Oxygen Gas Cylinder
Petrol
Foldable Table
Hydraulic oil
Petrogen Gas cutting System
Mechanical Tools:
Axes
Hammer Sledge 7 lbs
Hammer Ball Peen 2 1/2 lbs
Saw hand 20 inch
Shovel
Phawara with handle
Pin Punch 7”x ¾”
Sledge hammer
Spanner set DE 10mm to 50mm
Bell Hailer
Hydraulic Jack – 50T Capacity
Hydraulic Jack- 25T Capacity
Tunnel Rescue equipment.
Wrist Band (With serial no.)
Coffin and body bag.
Portable electrical cutting & boring Tools
Luminous Barrier Tape.
Synthetic Pre-fabricated waterproof Tent.
Luminous Jacket duly containing white cross.
Foldable Chair.
Foldable Table
Portable Fire Extinguisher
Split for Arm.
Readymade Slings.
Augmented First Aid Box
Hydraulic Rod cutter.
Safety items
Shrouding Cloth (white)
Stretcher
Umbrella
Rain Coat (Orange Colour)
Apron (Orange Colour)
Arm Band
Helmet
Industrial Safety Shoe.
Gum Boot
Hand Gloves (Leather)
Masks (for protecting foul smell)
Duster / Khadi cloth
198
2 nos.
4
4
2
20 lit
1
2 nos
1 no
1 no
4 nos
6 nos
2 nos
2 set
199
1
13
14
15
16
17
18
19
20
21
22
23
e.
1
2
3
4
5
6
7
8
9
10
11
12
f
1
2
3
4
5
g.
1
2
3
4
5
6
7
8
9
10
11
12
h
1
2
3
4
Soap Liquid
Fire Extinguisher DCPT type
Buckets filled with sand
Asbestos heat proof jacket/ Proximity Suit
Tail Lamp
Red & Green Flag
Banner Flag
Detonator
Protection cover sets
Hand Lamp Tri- Clour
Aluminium Alloy Extension Ladder
S & T Equipment :
Portable Telephone Set
Amplifier 45 watts
Microphone with stand
Horn Speaker (Ahuja type) 15 w /100w
VHF 5 watt
VHF set 25 watt
PCP
Statellite Phone
Digital Camera
2 HDD Box
PC with Modern, Scanner and Printers (5 cartidge)
Glossy phograph paper for use in inject colour printer
Electrical Equipments:
Inflatable Tower light
HDSD oil
Portable Honda Generator 2.1 KVA, 220/230V
Torch 3 cells (Battery Loaded)
Spare torch Batteries
Kitchen Materials:
Degchi (5 ltrs.)
Tea containers (5ltrs)
Bucket steel (10 ltrs.)
Steel mug (1 ltr)
Spoon tea
Spoon big.
BOX/Trunk to store of eatables
LPG gas stove with two cylinder and lighter
Disposable cup (big)
Auto Glow Petromax with two sets of stove fittings
Water tank (500 ltrs)
Eatable Items:
Milkk (condensed / powder)
Tea
Coffee
Biscuits
199
2 Nos.
2 Nos.
1 No.
1 No.
12 Nos.
2 Nos.
2 Nos.
1 No.
1 No.
20 Nos.
1 No.
75 Nos.
4 Nos.
50 ltrs.
1 No.
24 Nos.
72 Nos.
1 set.
2 Nos.
2
2
4
24
24
1
1 set
300
6
1
5kg.
1.5kg
0.5 kg.
5 kg.
200
1
5
I
1
2
3
Sugar
Miscellaneous :
Blanket Woolen
Pillow with cover
Bed sheet white
5kg.
60
60
100
200
201
1
LIST OF SMALL TRACK MACHINES FOR ART
Sr.
No.
1
2
3
4
5
6
7
8
9
Item
Nos.
Abrasive Rail Cutter with Discs (With 2 spare discs
with each machine).
Rail Drilling Machine (with 2 spare drill bits with
each machines)
Hydraulic Track Jack (Capacity -9T).
Mechanical Track Jack (Capacity – 9T)
Attachment with rail dolly to transport concrete
sleepers.
Complete gas cutting set with full gas cylinders.
Rail dolly.
Dip Lorries.
Portable Generators with 6 stands with lamps 200 W
& 200W cable.
2
4
10
10
6
1 set
20
4
2 sets
TOOLS AND PLANTS TO BE KEPT IN ART (ENGINERING DEPARTMENT
Sr.No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Item
Gauge – gum –level with spirit level
Drill bit 32 mm
Hand Ratchet 24”
Elastic rail clip extractor.
Rail cutting blades high speed
Tilley Lamp
Tricolor battery light.
Spanner for fish bolt.
Portable telephone (in a box)
Insulator (Jumper)
Tarpaulin 30’x15’
Tarpaulin 15’x15’
Tent.
Chair.
Table
Adze Carpenter
Auger Carpenter 9/16”
Beater Steel with handle.
Bar crow clawed.
Bar crow plain.
Bar Tommy
Basket cane coal.
Level Board.
Bucket I.G.
Chalk white.
Chisel hand
201
Nos.
2
6
2
4
12
4
4
10
1
2
2
2
1
6
1
2
20
40
15
10
10
20
2
8
1 Box
2
202
1
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
Flag Banner Red.
Flag bunting (Green & Red.)
Fog signal (in box) live
First Aid Box (complete)
Hammer Keying and spiking.
Hammer sledge.
Jim crow.
Phowrah
Punch set
Wooden handle for beaters
Pan iron mortar
Shovel round nose
Rake iron ballast with handle
Saw hand 24”
Rail tong.
Spanner (box)for rail screw.
Spanner cly burn 18”
Set cold with iron handle.
Tape measuring metallic 100’
Pad lock 2”/2 ½”
K.Oil Drum (Empty)
Petromax
Mantle for Petromax
Chimney for Petromax.
Nipple for Petromax.
Chamfering Kit.
4
4 sets
20
1
4
1
1
6
2
10
20
20
20
1
16
10
2
4 sets
1
2
1
6
10
10
10
2
S.No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Item
Rail 60 Kg/M.
Rail 90 R.
Rail 52 Kg/M
Fish Bolt 25mm x 140 mm
Junction fish plate 60 kg & 52 kg.
Junction fish plate 52 kg. & 90R
Fish plate 60Kg.
Elastic Rail clips.
Grooved Rubber pad 52kg.
Fish late 52kg.
Fish plate 90R
Joggled fish plates for 52kg.
Joggled fish plates for 60kg.
GFN liner – 60kg.
M.S.liner – 60Kg.
Combination liners 52kg./60kg. PSC.
Hook bolt of sizes.
Rail closures 52 kg 75mm 100mm 125mm
Rail closures 60kg. 75mm 100mm 125mm
IRS pad plated sleeper for 60kg.
P.WAY MATERIALS TO BE KEPT IN ART’S
202
Nos.
40
4
40
200
4 sets.
2 sets.
160
3500
3000
10
10
4 sets.
4 sets.
1000
3500
1500
50
4
4
1600
203
1
21
IRS pad plated sleeper for 52Kg.
800
Following material will be kept separately loaded on BFR at a central location
in the division.
1
PSC sleepers for T/out in 8 ½ & 1 in 12
1 set each.
2
Switches 1 in 8 ½ & 1 in 12 curved.
1 set each.
3
Xing 1 in 8 ½ & 1 in 12
1 set each.
203
204
1
STANDARD COMPOSITION OF BREAK DOWN GANG.
Standard composition of Break Down Gangs for Accident Relief Train
1. Accident Relief Trains ( A-Class)
Operating Gang
Maintenance Gang
Category
No
Category
No
1. Supervisor
2 (Two)
Skilled Staff
5 (Five)
2. Skilled Staff
14 (Fourteen0
Un.Skilled Staff
5 (Five)
3. Un.Skilled Staff 12 (Twelve)
Total
28 (Twenty Eight) Total
10 (Ten)
2. Accident Relief Trains ( B-Class)
Operating Gang
Category
No
1. Supervisor
2 (Two)
2. Skilled Staff
14 (Fourteen0
3. Un.Skilled Staff 12 (Twelve)
Total
28 (Twenty Eight)
Maintenance Gang
Category
No
Skilled Staff
3 (Three)
Un.Skilled Staff
3 (Three)
Total
6 (Six)
1. Diesel B.D.Crane (140T/120T)
Category
No
1. Supervisor
2. Diesel Fitter (Mech)
3. Diesel Fitter (Elec.)
4. Crane Driver
5. Skilled Staff
6. Un-Skilled Staff
Total
1. Supervisor
2. Staff
Total
1 (One)
2 (Two0
1 (One)
2 (Two)
2 (Two)
8 (Eight)
16 (Sixteen)
IV Staff of auxiliary to Medical Van
Standard composition of ARME Gangs
Category
2 (Two)
17 (Seventeen)
19 (Nineteen)
204
No
205
1
MAXIMUM PERMISSIBLE SPEED FOR ARTS & B.D.CRANES
Sr.No.
Type of Stock
1
140 B.D.Crane (Old Design)
Permissible Speed
in Kmph.
100
2
140 B.D.Crane (Upgraded)
100
3
120T B.D.Crane
50
4
Self –Propelled ART/ARMV
105
5
Steel bodied ICF Coach
105
6
BCNAHS
75 (L) 100 (E)
7
BRANAHS
75 (L) 100 (E)
Authority
CRS Sanction No.1043
dt.27.10.2003
CRS Sanction No.686
dt.30.09.2008
Vide letter No.
M1/2639/BD/120T/Pt.II/742
dated 19.06.2003
CRS Sanction No.490
dt.27.04.2005
As per Maintenance Manual
for ICF built BG all-coil bogie
and under –gear.
Certificate No. M-W/BCNA
dt. 25.07.2001
Certificate No. M-W/BCNA
dt. 29.05.2003.
SCHEDULE OF INSPECTION
Schedule of inspection of ART/ARME and B.D.crane as per instructed by Rly. Board
vide their letter no. 99/AM(M)/Inspections dated 16.08.1999.
Sr. No.
1
2
Type of
inspection
ART/ARME
Diesel B.D.
Crane
JA
SS
JS
Supervisors
QTLY
QTRLY
QTLY
MONTHLY
QTLY
MONTHLY
MONTHLY
Bi-Monthly
205
206
1
NATIONAL DISASTER MANAGEMENT AUTHORITY
Name
of Tel. (Office)
Tel. (Residence)
officers/Designation
and
Location of Deployment
Gen.
N.C.Vij.,
Vice 26701701
23793128
Chairman
Dr. Mohan Kanda, Member
26701775
24629330
Prof. N.V.C.Manan, Member 26701777
26193746
26107095
K.M.Singh, Member
26701735
23385175
M.S. Reddy, Member
26701736
23382031
Lt.
Gen.
Member
J.R.Bhardwaj 26701778
Mrs. P.J.Roa , Member
J.K.Sinha, Member
Dr. B.Bhattacharya, Member
H.S.Brahma Spl. Secy. and
Secy. NDMA
Sunil
Kohli,
Financial
Advisor
DR. G.S.G. Ayyangar , JS
(Mitigation)
S.Suresh Kumar JS (policy
& Pllans)
Amit Jha , JS (Admn. &
coord.)
A.R. Sule, Dir (Mitigation)
Shivaji Singh Specialist,
NDRF
Commandant, NDRF
P.C.Sharma, Officer –incharge
Control Room.
23792026
23019244
23011244
23073890
24122310
23070145
26701716
Mobile No.
9211822999
9871837999
9810111328
9810203406
9848046677
9810809456
9818092277
26701738
26701740
26701780
26701710
26161106(Telefax)
26701709
26701715
9811660605
9818384040
9971147620
9810365585
26701816
-
-
26701817
-
-
26701718
26109395
9868889597
26701791
26701745
26701745
9868885305
9810429292
26701746
26180520
26701728
2601723 to 728
25655410
-
9858117484
9891920146
-
26701729-30
-
NATIONAL DISASTER RESPONSE FORCE
Name of officers/Designation Tel. (Office)
and Location of Deployment
206
Mobile No
Fax Nos.
207
1
1.R.K. Bhatia, DG
011-26712851
24101450
Shekhar Sundhan, SSO
26712944
2. Commandant, 6th Bn ITBP 0120-2935114
Gautum Budh Nagar
3. Commandant, 27 Bn. ITBP 0164-2246030
Bhatinda (Punjab)
2246570
(Exchange)
Second in- Command
2246758
th
4. Commandant, 6 Bn. CISF 04177-246269
Vellore, (TN)
246233
5. Commandant 4th ,CISF 0671-2879710
Mundali (Orissa)
9717771248
26715303
9871464227
9968610011
2351087
-
2246570
09442105069
246269
09437964571
2879710
9937186222
(C/R)
Second –in- commandant
6. Commandant 106 Bn. BSF
Kolkata (WB)
Second –in- commandant
7. commandant 128 BSF
Kamrup (Assam)
Second in commandant
8. Commandant 145 Bn.
CRPF , Pune (Maharastra)
Second in- commandant
9. Commandant 146 Bn.
CRPF
Gandhi
Nagar
(Gujrat)
033-25264394
09442105169
9434742836
25264394
0361-2841464
09433006015
09435545951
2840284
09435545949
09423506765
231245
09423506765
09427304100
09427304218
23262567
23262549
02114-231245
- 231509
079-2320155
079-23262540
23262587
1. NDRF is located at a distance of 39 kms. from Ahemdabad and 5 kms.
Gandhinagar on chiloda road, Gujrat.
2. Presently sharing accommodation with Group center, CRPF, Gandhinagar.
3. It’s area of responsibility, includes of Rajasthan, Gujrat and MP.
4. Administrative control lies with range DIGP, CRPF at Gandhinagar.
5. They have authorized strength of 1149 forNDRF. There are 18 specialist
response team in the unit, each consisting of 47 numbers. Each response
team will have a dog squad.
6. Commandant /NDRF informed that Railways should call the battalion on
their control phone No. 079-2320155
7. Battalion has sufficient Transport facility. Special trains can be run, if no
other faster means are available.
8. Mock drills should be conducted to assess the capabilities.
207
208
1
T-SUNAMI WARNING CENTRE, HYDERABAD (140)
Name of officers/Designation
and Location of Deployment
M.Ravichandran
Dir. INCOIS
Indian National Center for
Ocean information services
radhakr @ incois .gov.in.
T.Shinavasa Kumar Scientist
Incharge, ITWC (Interim
Tsunami Warning Centre)
Srinivas @ incois. gov.in
Dr.E.Pattabhi Ram Rao
Pattabhi @ incois.gov.in
V. Vhanumurthi, Dir.
Sr. S.Kathiroli, Dir NIOT
Director @ niot. res.in
Dr. B.R.Subramanian
Project Dir, ICMAM
brs @ icmam. gov.in.
Dr. V.Rajendran
Programme Dir, NDBP/NIOT
raju @ niot. res.in.
Control room Tsunami
Warning Centre
(Operation Centre)
Tel. (Office)
Tel. (Residence)
Mobile No.
Fax
23895004
-
09441229296
23895001
23895006
23886006
23892022
9441229297
23895012
23895008
23046412
9490191923
23895001
23884252
22461029
22460650
22460274
22590391
9444399800
22460275
24487539
9444025650
22460657
22460678
66783532
-
09444399827
22460661
23895011/19
-
-
23895001
SNOW & AVALANCHE STUDY ESTABLISHMENT
(CHANDIGARH) DRDO (0172)
Name of officers/Designation
and Location of Deployment
B. Ganju
Jt. Dir.
Rajesh Chand Thakur T.O.
(B)
Tel. (Office)
Tel. (Residence)
Mobile No.
Fax
2699804-806
Extn-204
Extn-203
2705990
9872083177
2699802
-
09417049754
-
208
209
1
GEOLOGICAL SURVEY OF INDIA
Name of officers/Designation
and Location of Deployment
Dir. General Kolkata
Sanjeev Sharma, Dir. (LHIM
& EPE) Delhi
lhim epe @ rediffmail. com.
Dr. J.Bagchi,
Geologist Sr. (Delhi)
A.K.Mathur
Dir. (LO (Delhi)
DMS Control Room (Delhi)
Tel. (Office)
Tel. (Residence)
Mobile No.
Fax
22861693/76
29053777
27017035
9958532037
22861625
99962671
29051328
29053777
-
-
-
26051518
-
-
-
2996271
-
-
29962671
INDIAN METEOROGOGICAL DEPARTMENT
Name of officers/Designation
and Location of Deployment
AVM (Dr.) Ajit Tyagi, VSM
DG (M)
dgmmet @ gmail . com.
A.K.Bhatnagar
ADG (M) Seismology
R.S. Dattatrayam
Dir in charge Seismology
A.K.Sukla
Dr. (Consultant)
Awdesh Kumar
Director
B.P.Yadav , Dir. (NHAC)
Seismology Control Room
Flood control Room
Cyclone Warning
Tel. (Office)
Tel. (Residence)
Mobile No.
Fax
2411842
24633692
9313982396
24611792
24697473
24654939
9891399114
24697473
24611305
24622827
9868109671
24616309
24634714
9868109672
24619943
24611305
24619943
24611068
24644284
9899153923
-
24629798
24619943
24624588
24631913
24652485
26166773
-
9911456889
-
-
-
-
-
209
210
1
CENTRAL WATER COMMISSION (CWC)
Name of officers/Designation Tel. (Office)
and Location of Deployment
C.Lal, Dir (FMP)
26182836
26102935
A.K.Srivasta, Dy. Dir (T)
26105274
G.S.Tyagi, Dy. Dir.
26182836
S.Vankataraman, Asstt. Dir.
26106523
Krishna Kumar, Extra Asstt. 26106523
Dir.
R.C.Jha, Member (RM)
26103221
S.P.Kakram , Commissioner 24362780
Ganga
(Telefax)
ASPSinha,
Sr.Jt. 24361393
Commissioner Ganga
CWC, Control room
26106523
Tel. (Residence)
Mobile No.
Fax
-
9811054117
26191431
9810467002
9868715857
9868938489
9968268652
26106523
26102935
-
28051340
24368238
9811805299
9818616963
26101749
-
-
9818252998
-
-
-
-
Tel. (Residence)
Mobile No.
Fax
23017339
E-35887
25683321
-
-
9968286707
-
29230114
23070942
25264220
-
9810986642
9868462806
9891422396
-
23005137
23005226
23005226
23005137
24605147
INTEGRATED DEFENCE STAFF
Name of officers/Designation Tel. (Office)
and Location of Deployment
DCIDS (Ops)
23013947
E-35886
ACIDS (Jt.OPs)
23011442
E-35894
DACIDS (OPs Lgs)
23005134
Dir. (OPs Lgs)
23005126
Jt. Dir (OPs Lgs)
23005133
OPs Room (HQr IDS)
23005131
23005114
210
211
1
ARMY HQR (EXCHANGE NOS- 23010131/23018197)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Tel. (Residence)
Mobile No.
FAX
DGMO
23011506
E- 33172
24615208
E-33251
26142269
E- 39124
-
-
23011506
-
23011617
-
23011617
9818106439
23011617
-
9810431696
E-39823
-
23011617
ADGMO (A)
ADGMO (B)
Dir.MO-6
GSO-I MO-6
Dir OL - 2
23011506
E-33170
230116611
E-33174
23014891
E- 33176
23018034
E- 33220
23019739
E-33221
23335218
23018530
E-35221
211
23339055
212
1
AIR HQR (EXCHANGE NOS- 23010231)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Tel. (Residence)
Mobile No.
FAX
ACAS (Ops)
24672974
9871213393
23017627
24642195
9871097929
23016354
23098030
-
23016354
25674806
-
-
9818220586
9868468583
23016354
23792973
Dir. Ops (H)
23014424
23010231/7528
23110231/7559
23016354
23010231/7545
2305857
23010231/7551
JD Ops (LS)
JD Ops (H)
23010231/7546 23010231/7552 -
PD Ops (Off) (T&H)
Dir. Ops (T)
NAVAL HQR (EXCHANGE NOS- 23010121/ 23014167)
Name of officers/Designation
and Location of Deployment
ACNS (IW &OPS)
PDNO
DNO
Tel. (Office)
Tel. (Residence)
Mobile No.
FAX
23011477
23011706
23010503
230136886
24103647
-
9818670792
9818688390
9313440987
23793007
-
Name of officers/Designation
and Location of Deployment
Army OPS Room
Air OPS Room
Naval OPS Room
Tel. (Office)
Tel. (Residence)
Mobile No.
FAX
23011617
23013680
23011252
23013540
Exchange)
2557(RAX)
-
23792973
--
-
OPS Room
NIDM
Name of officers/Designation Tel. (Office)
and Location of Deployment
212
Tel. (Residence)
Mobile No.
FAX
213
1
P.G.Dhar Chakrabarti, ED 23702445
dharc @nic.in.
Shaleen Kabra , Jt. Dir. 23724049
shaleednk @gmail.com.
Arun Shadeo, Consultant
23702441
Sanjeev Srivastava,
23765233
Head SARC DM Centre
24364896
9819394225
23702446
23383639
9871914012
23702442
-
9868277276
9868106800
23702446
-
Tel. (Residence)
Mobile No.
FAX
26149516
-
9871829447
-
23383196
COAST GUARD ( EXCHANGE NO. 23385312/23384174)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Comdt . (JD Ops- II)
23382695
OPs- Room (CG-HQ)
23384934
SHIPPING (O22)
Name of officers/Designation Tel. (Office)
and Location of Deployment
Tel. (Residence)
Mobile No.
FAX
Miss. Laxmi Venkatachalam
DG
Dr. CBS Vankat Raman Jt.
DG.
Capt. M.M. Shaggi Nautical
Advisor
Capt. A.S.Chadda DG COM
Centre
2263156
-
9930862004
22626756
22614911
-
9930656950
-
22670863
-
932710300
22694352
22610606
22614646
-9821823704
-
-
Name/Desig. Of NDRF
the Commandant Battalions
Sh.P.S.P.Nair
6 Bn CISF
(NDRF)
STD
Code
04177
Office
Telephone
246594
246269
Telefax
Address
246300
Sh.
Raman 6 Bn ITBP
Khandwal
(NDRF)
01733
253474
253458
253593
PO-Suraksha
Campus
Arrakonam,
Dist.
Vellore TN-63452
26,
Panchkula,
Haryana - 134116
213
214
1
Sh. Arun Kumar
4 Bn CISF
(NDRF)
0671
2879709
Sh. B.Sinha
3 Bn ITBP
(NDRF)
011
25316837
25316256
Sh. R.C.Meena
146
Bn 079
CRPF
(NDRF)
145
Bn 02114
CRPF
(NDRF)
Sh. B.D.Das
Sh.
Daniel 148 Bn
Adhikari
BSF
(NDRF)
Sh.S.S.Gulenea
106 Bn
BSF
(NDRF)
23262540
23261551
231509
0361
2840306
033
25263077
287910
PO-Mumdali,
Cuttack
Orissa454006
25317256 TAC Headquarter
Chawla Camp, New
Delhi – 110071.
23262540 Chilora
Road,
Gandhinagar
Gujrat-382042
281241
PO-Vishnupuri,
Telegaon,
Pune,
Maharashtra410507
2840284
Chilora
Road,
Gandhinagar
Gujrat-382042.
25264394 Digberia Camp. PO
Babu Road, Madhya
mgramBarasat,
Kolkata-700 178.
Zonal Railways should get in touch with NDRF officers at the nearby NDRF locations to
have the first hand knowledge of the resources available with them and also familiarize
NDRF task force with railway related disaster situations and expose them to the issues
relevant to rescue and relief of passengers during railway accidents. Railways may also
associate NDRF in the full-scale exercise that is held once every year. Zonal railways
nearest to the respective NDRF battalion locations may coordinate with them accordingly.
There are no charges for availing the services of NDRF except the rail transportation
which Railways may provide at their cost for attending to rail accidents. Railway may
also have to provide the rail transportation logistics for transporting NDRF in case of nonrailway exigencies.
Board have also empowered Divisional Railway Managers to directly requisition the
relevant NDRF battalion for relief and rescue operations depending upon the gravity of
situation so that their services could be mace available expeditiously at the time of major
railway disasters without any loss of time. However, requisitioning or NDRF should be
judicious and NDM control room under Ministry of Home Affairs (Tele No. 1123092885, Fax No. 011-23093750) and security control room (Telephone 011-23387981
Fax No. 011- 23303983) and Safety cell tele fax No. 011-23382638) in the office of
Railway Board must be kept informed.
This is issued in consultation with National Disaster Management Authority (NDMA)
having the administrative control of NDRF.
(Ref: Rly Bd’s letter No. 2003/Safety (DM)/6/3 dated 13.06.2008)
214
215
1
Important Telephone NumberofCivilAuthority. JAIPUR DIVISION
District
Rly Section
Distanc
e kms.
Collector
Office
Ajmer
STD-0145
Jaipur
STD-0141
LR
Dausa
STD-01427
Alwar
STD-0144
JR
Tonk
STD-01432
Swai
Madhopur
STD-07462
Sikar
STD 01572
Polic
Contro
30.12
2627421
2627450
2627221
2629910
2630520
429100
SL(ML-I)
84.72
BAI(ML-II)
32.12
CHNN (SWM) 52.78
RNW (RPC) 28.97
RGS(Branch) 57.32
2204475
2204476
2204477
2204478
2204479
2707220
2208383
(City-N)
2383000
(City-S)
100.39
01427510777
510888
2203546
2577483
(City-N)
2202700
2202660
(City-S)
01427223001
200039
256743
511548
256872
257517
257771
223001
MKH AIA (ML-II)
65.49
01442337565
2337566
01442337453
BNLW ISA(SWM)
25.81
01432243026
07462220444
2243025
2243028
01442338200
2337454
9829055181
243029
244400
220333
220579
220528
07462220402
222999
01572250005
250006
250007
01572240431
01572250036
254119
01592232333
232525
015927236900
01214225401
236901
222791
723670
723402
254743
250805
01562250804
1562250803
JP
JP
JP
FL
JP
GLTA (MLI)
Resi.
Superintendent of
police
Office
Resi.
DGW(ML-II)
CKB DPZ
(SWM)
PCMK
SIKR
SIKR
SIKR
RGS
RGS (RPC)
RGS (Branch)
RGS (Branch)
RSWT(Branch)
APJ (RPC)
Jhunjhunu
STD 1592
Rewari
STD 01274
Mahendragar
h STD
NWH
BWL
RE
NIP
SRGH
(Branch)
RE(ML-II)
NNL (RPC)
AEL(RPC)
Churu
STD 01562
BUB
CUR
11.00
25.98
50.11
13.57
66.93
82.40
77.57
14.92
59.34
33.82
223779
01427230002
251200
12.14
01562250806
251348
215
216
1
Sr.No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
EMERGENCY SERVICES- JAIPUR
Particulars of service
Telephone No.
BSNL
Mobile
Accident Control Rooms
0141-2565630
0141-275171
Help Line
108
Crime Police
1090
Electricity
0141-155333
Police
100
Police Control Room (City)
0141-2575715
Police Control Room (Rural)
0141-2577554
Ambulance
102
Hemant Ambulance
0141-2640009
09829064009
Mahatma Gandhi Hospital
0141-2771000
Monilek Hospital (Critical Care)
0998354444
Rungta Hospital
0141-2522000
09829066555
Sardarji Ambulance
0141-2621631
09413418137
Fire Brigade Station
14.
15.
16.
Fire Station (Amber)
Basi Godown
Banipark
0141-2531282
0141-2211258
0141-2201898
0141-2200926
0141-2615550
0141-2375925
0141-5178866
0141-2175250
0141-2332573
17.
18.
19.
20.
21.
22.
23.
Ghatgate
M.I.Road
Mansarovar
Sitapura
VKI Area
Blood Bank
Jaipur Hospital
Mahila Chikitsalaya
24.
Monikek Hospital
25.
Santokba Durlabhi Hospital
26.
27.
SMS Hospital
Swasthya Kalyan Blood Bank
28.
29.
Ummed Singh Sushila Devi Mem
Zanana Hospital
0141-2742266
0141-2601333
0141-2610616
0141-2653019
0141-265021
0141-2566251-53
0141-2574189
0141-2560291, Ext- 234
0141-2545293
0141-2721771
0141-2281020
0141-2378721 Ext- 219
9460931020
9314561693
DEFENCE ESTABOSJ,EMT OMC;IDOMG AR,U. NAVY. AIR FORCE & PARA
MILITARY FORCES. BSF, CISF.
Sr.No.
Address
Telephone Nos.
Army South West
216
217
1
Command HQ , Jaipur
Air Force Station,
Amber Road, Jaipur
Military Cantt., Area,
Pratap
Line, Jhotwara, Jaipur
Rajasthan Armed Corps,
Inspector General (RAC)
Jaleb Chowk, Jaipur.
Rajasthan Civil Defence
and,
Home Guards, Jaleb
Chowk,
Jaipur
Central Industrial Security
Force Village Nagal,
Susawatan, Amer, Jaipur.
Central Reserve Pokice,
Force
C/O Home Secretary,
Government of Rajasthan,
Secretariat, Jaipur
1.
2.
3.
4.
5.
6.
0141-2671901,2671902, 2671903, 2671510,
2671927, 2672919 & 26721333.
0141-2364081, 2364082, 2364083, 2364084,
2364085, 2364086, 2364087, 2364088, 2364089,
2364090, 2368910, 2368875 & 2352022.
0141-2601877 & 2609429
0141-2204475, 2204476, 2204477, 2204478 &
2204479.
0141-2530758, 2530300, 2530695 & 2530002
0141-2380222, 2380660, 2380683, 2519633.
Organizations having road cranes, bulldozers and flood like equipments
Sr.No.
1.
2.
3.
4.
5.
6.
7.
8.
Address
CPWD, Vidhya Dhar
Nagar, Jaipur
Rajasthan PWD, Jacob
Road, Jaipur
J.D.A. Indira Circle, J.L.N.
Marg, Jaipur
Jaipur Nagar Nigam, Tonk
Road Jaipur.
Muncipal Control Room
Military Engineering
Services, Power House
Road ,Jaipur.
Collector and Ddistrict
Magistrate, Sawai Jai
Singh Road, Jaipur.
Rajasthan Police Control
Room, Radgar, M.I.Road,
JAipur.
Central Ground Water
Board, 6-A, Jhalana Area,
Jaipur.
Telephone Nos.
2232804, 2232805, 2232806, 2232807, 2232808,
2232809 & 2232841.
2223201, 223202, 223203, 223204, 223205,
223206, 223207& 223208.
2563112, 2563113, 2563114 & 2563134.
2742026, 2741424, 2741423 & 2341552 ®
2743190/5108405
2202191, 2204955 & 2352021
2204475, 2204476, 2204477, 2204478 & 2204479.
100, 2565554, 2565560, 2561508, 2573355 &
2565788.
2518438, 2510284 & 2519686.
217
218
1
Important Telephone Numbers of Civil Authorities. AJMER.
DIVISION
District
Rly Section
GRP.
Collector
Office
2427651
2627421
2627450
2627221(M 2629910
)982907261 (M)941410
0
7400
2625431
,2630520
PALI
STD-02932
252203
222576
222209
BHILWARA
STD-01482
243743
COR
STD-01472
243743
240002
RAJSAMAN
D.
STD-02952
UDZ
STD 0294
2491599
240001
(M)9414176
141
220536
9414289248
223838
(M)982911
8886
223001
(M)941415
5155
232001
(M)941418
4848
240006
(M)941415
7707
220563
941425789
6
223939
SIROHI
STD-02972
222575
(M)9414111
477
221187
(M)9829566
922
232601(M)9
414107001
2491599
2410834
9413311300
2414545
2413949
9414184848
DNRP
STD 02964
232593
231002
9414202207
231001
HIMATNAG
AR
STD-02772
PALANPUR
STD-02742
241690
241001
0997840622
1
257171
249039
Ajmer
STD-0145
MD-
Resi.
Superintendent of
police
Office
Resi.
253987
221188
232602
220537
257007
220718
232002
Polic
Contro
0145262916
0 , 014
262134
02932222288
222100
232011
240003
240088
220564
220712
2431721
254119
241460
231003
231791
230344
247333
099784050
81
257015
266339
094273050
65
223333
230344
247933
257014
352600
Important Telephone Numbers of Civil Authorities. JODHPUR
DIVISION
District
Rly Section
Distanc
e kms.
Collector
Office
Jodhpur
STD-0291
Jaisalmer
STD-02992
Nagaur
STD-01582
RKB-JSM
Resi.
Superintendent of
police
Office
Resi.
2650322
2650044
2226111
2226112
RKB-JSM
252201
252202
252233
252234
JU-FL
241444
241555
242416
242413
218
Polic
Contro
219
1
Churu
STD-01562
Pali
STD-02932
Badmer
STD-02982
Bikaner
STD 0151
Jalore
STD 02973
Palanpur
STD 02742
Mahendragar
h STD
DNA-RTGH
240805
250806
250803
250104
JU-MJ
222575
222576
223838
223939
LN-BMEMBF
220003
220004
220005
220006
MTD-BKN
2226000
2226001
2543173
2200440
SMR-BLDI
222207
222208
223500
222224
SMR-BLDI
250707
257171
257014
257015
Churu
STD 01562
Important Telephone Numbers of Civil Authorities. BIKANER
DIVISION
District
Rly Section
Distance
kms.
Collector
Office
Jodhpur
STD-0291
Jaisalmer
STD-02992
Nagaur
STD-01582
Churu
STD-01562
Pali
STD-02932
Badmer
STD-02982
Bikaner
STD 0151
Jalore
STD 02973
Palanpur
STD 02742
RKB-JSM
Resi.
Superintendent of
police
Office
Resi.
2650322
2650044
2226111
2226112
RKB-JSM
252201
252202
252233
252234
JU-FL
241444
241555
242416
242413
DNA-RTGH
240805
250806
250803
250104
JU-MJ
222575
222576
223838
223939
LN-BMEMBF
220003
220004
220005
220006
MTD-BKN
2226000
2226001
2543173
2200440
SMR-BLDI
222207
222208
223500
222224
SMR-BLDI
250707
257171
257014
257015
219
Polic
Contro
220
1
Mahendragar
h STD
Churu
STD 01562
220
221
1
Service Name
ADAM SHAH HOSPITAL
ANSARIYA WELFARE
SOCIATY
Emergency Services :- JAIPUR
Service
Phone
Contact Info
Category
No.
GHAT GATE TAKIYA
HOSPITALS 2615629 ADAM SHAH
READER ANVESTHIA DR
SMT SALAMA MASTROY
ADDL SUPDT SMS HOSPITAL HOSPITALS 2351339
123 VIDHUT NAGAR - A
BHARAT MATA LANE
JAMNA LAL BAJAJ MARG
ANAND HOSPITAL CENTRE . HOSPITALS 2371107
21 C SCHEME JAIPUR
APEX HOSPITAL PVT.LTD.
SP-6 MALVIYA
HOSPITALS 2751871 INDUSTRIAL AREA
APEX HOSPITAL PVT.LTD.
SP-6 MALVIYA
HOSPITALS 2751872 INDUSTRIAL AREA
Ambulance
HOSPITALS 102
Apex Hospital
HOSPITALS
BHAGWAN MAHAVEER
CANCER HOSPITAL
BHAGWAN MAHAVEER
CANCER HOSPITAL
BHAGWAN MAHAVEER
CANCER HOSPITAL
01412751871
DR.A.V.RAHMAN ANEXI
HOSPITALS 2702876 BUILDING J.L.N.MARG
JLN MARG,OPP.MREC
COLLEGE RESERCH
HOSPITALS 2700107 CENTRE, NEAR SARAS
SANKUL
MANAGING TRUSTEE,
RESERCH CENTRE
(SH.V.V.KALA) JLN
HOSPITALS 2702106
MARG,OPP.MREC
COLLEGE
CHAWLA HOSPITAL
692 FRONTIER COLONY
HOSPITALS 2605820 ADARSH NAGAR
CUREWELL HOSPITAL
1/53 SFS MANSAROWAR
HOSPITALS 2398971 JAIPUR
CUREWELL HOSPITAL
1/53 SFS MANSAROWAR
HOSPITALS 2398972 JAIPUR
221
222
1
DEEP HOSPITAL CENTRE
KHATI PURA ROAD
HOSPITALS 2466600 JHOTWARA
DR NARESH GOYAL
93/60 SHIPRA PATH
HOSPITALS 2398846
ORTHOPADIC HOSPITAL
CROSSING MANSAROVAR
Emergency Services :- JAIPUR
Service
Service Name
Phone No.
Contact Info
Category
DY. C M H O
KOTPUTALI CAMPUS
GOVT ZANANA HOSPITALS 226358
HOSPITAL
Daljeet (0000HOSPITALS 09829100000
0700hrs)
SHOP 37 SHOPPING
Dr. ATULS CHILD
CENTRE PITAL FACTORY
HOSPITALS 2281584
HOSPITAL .
SHASTRI NAGAR
Dr. DIRECTOR
RESEARCH
MONILEK
HOSPITAL .
HOSPITALS 2650164
Durlabji Hospital
HOSPITALS
E S I C MODEL
HOSPITAL .
E S I C MODEL
HOSPITAL .
E.S.I.HOSPITAL
DIRECTOR
SECTOR NO 4 MONILEK
HOSPITAL JAWAHAR
NAGAR SECTOR 4 ENTIRE
JAWAHAR NAGAR
01412566251
64 AJMER ROAD JAIPUR
LAXMAN COLONY SHYAM
NAGAR
HOSPITALS 2293513
E S I MODEL HOSPITAL
AJMER ROAD JAIPUR
LAXMI NAGAR JAIPUR
RAILWAY STATION
HOSPITALS 2226218
14 VRINDAWAN VIHAR DR
V K KAUSHIK BEH
AJMERA GARDEN,D C M
HOSPITALS 2810055
SMT RUKMANI DEVI BENI
PRASAD JAIPURIYA
HOSPITAL JLA MARG
EMERGENCY
HOSPITALS 2551460
WARD HOSPITAL
ESIC HOSPITAL
SODALA AJMER ROAD
HOSPITALS 2228040
ESIC MODEL
HOSPITAL .
HOSPITALS 2225189
ESIC MODEL
HOSPITALS 2601736
B-101 AJMER ROAD JIPUR
LAXMI NAGAR JAIPUR
RAILWAY STATION
B-101 ADARSH NAGAR .
222
223
1
HOSPITAL .
SAKET COLONY
JAWAHAR NAGAR
G.P SHEKHAWAT
I HOSPITAL
HOSPITALS 2232194
PVT.LTD.
G.P
SHEKHAWATI
HOSPITALS 2232211
HOSPITAL PVT.
LTD
. 2/A OPP.TIME SQUARE
CENTRAL SPINE
HEALTH CARE
HOSPITAL
Service Name
HEMAN
T.HOSPITAL
PVT.LTD.
. 2/A OPP.TIME SQUARE
CENTRAL SPINE
D-256 SMT.MANJU
KHANDELWAL MALVIYA
NAGAR
Emergency Services :- JAIPUR
Service
Phone No.
Contact Info
Category
2 NR.RAJESH
COACH
JAGDAMBA
HOSPITALS 2680458
COLONY NR.BSNL
RADAR
HOSPITALS 2722465
Hemant Ambulance HOSPITALS
01412640009
I/C SUB CENTRE
VALENARY
HOSPITALS 274911
HOSPITAL
IMPERIAL
HOSPITAL .
IMPERIAL
HOSPITAL ......
VPO RAITHAL
56-A BEHIND
KANWATIA
HOSPITAL
AMANISHAH
ROAD SHASTRI
NAGAR
HOSPITALS 2300111
56-A NEAR
KANWATIA
HOSPITAL
AMANISHAH
ROAD SHASTRI
NAGAR
HOSPITALS 2302300
D-253 HANUMAN
NAGAR,
AMRAPALI
MARG, VAISHALI
NAGAR, JAIPUR
JAIN FERTILITY
HOSPITALS 2359290
CARE HOSPITAL
JAIPUR DENTAL
HOSPITALS 2368183
HOSPITAL
9 RAM SINGH
BUILDING GOPI
223
224
1
CLINIC
JAIPUR
HOSPITAL
JAIPUR
HOSPITAL
NATH MARG NEW
COLONY
HOSPITALS 2740936
HOSPITALS 2398254
Jaipur Hospital
HOSPITALS
K C MEMORIAL
EYE HOSPITAL
KATTA
HOSPITAL
KESAR DEVI
MAHILA
HOSPITAL
NEAR SMS
STADIUM LAL
KOTHI TONK
ROAD
HOSPITALS 2742266
JEEWAN JYOTI
HOSPITAL
Jay Kay Lon
NEAR SMS
STAIDUM LAL
KOTHI TONK
ROAD
S.P.6 RICCO IND
AREA AGARWAL
FARM SANGANER
01412742619
0141-2619827
HOSPITALS
- 28
. MALVIYA MARG
ASHOK NAGAR
JAIPUR .
HOSPITALS 2218515
48 SHOPPING
CENTRE AMBABARI
HOSPITALS 2234358
C/O GOVINDI
DEVI PROP DR
SUMAN MEENA
W/O BHOWRI LAL
HOSPITALS 222555
1 2 3 4 5 > >>
S
Service Name
M M HOSPITAL
Emergency Services :- JAIPUR
Service
Phone
Contact Info
Category
No.
MEETHI KOTHI KA RASTA
BEHIND GOTA FACTORY
HOSPITALS 2605843
SURAJPOLE BAZAR
MALPURA ROAD PROP. DR.
M/S AMRIT HOSPITAL
SAJJAN KUMAR SHARMA
HOSPITALS 2732669
CENTRE
SANGANER
224
225
1
M/S CHOUHAN
ORTHPAEDIC
HOSPITAL
M/S DHANWANTRI
HOSPITAL CENTRE
M/S GIRDHAR
HOSPITAL CENTRE
M/S IMPERIAL
HOSPITAL
HOSPITALS 2338349
44-45 S-7 SCHEME AMBABARI
67/56-A NEW SANGANER ROAD
HOSPITALS 2785243 MANSAROVAR
11/34 DR RISI BHARGAV
HOSPITALS 2552668 MALVIYA NAGAR
56-A BEHIND KANWATIA
HOSPITALS 2304592 HOSPITAL SHASTRI NAGAR
M/S JAIPUR HOSPITAL
OPP.NAGAR NIGAM LAL KOTHI
HOSPITALS 2742816
DRUG STORE
M/S LITTLE HOME
C-62 LAL KOTHI SCHEME
HOSPITALS 2742222
CHILDREN HOSPITAL
14 USHA COLONY MAIN ROAD
M/S M.L.BAHETI
OPP.KAILGIRI EYE HOSPITAL
HOSPITALS 2754049
HOSPITAL
MLV.
M/S M.L.BAHETI
HOSPITAL
M/S RUNGTA
HOSPITAL
14 USHA COLONY MALVIYA
HOSPITALS 2754408 NAGAR
1/113 RES. SH. JAIN SINGH
HOSPITALS 2753412 RATHORE MALVIYA NAGAR
M/S S K SONI
HOSPITAL
OF MEDICAL SCIENCES S K SONI
INSTT. SECTOR NO 5,VIDYADHAR
HOSPITALS 2232408
NAGAR
M/S S K SONI
HOSPITAL
SECTOR NO 5 S K SONI INSTT. OF
MEDICAL SCIENCES
HOSPITALS 2232409
VIDHYADHAR NAGAR
M/S S K SONI
HOSPITAL
SECTOR NO 5 S K SONI INSTT. OF
MEDICAL SCIENCES
HOSPITALS 2232411
VIDHYADHAR NAGAR
M/S S K SONI
HOSPITAL
SECTOR NO 5 S K SONI INSTT. OF
MEDICAL SCIENCES
HOSPITALS 2232410
VIDHYADHAR NAGAR
1 2 3 4 5 > >>
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Service Name
Emergency Services :- JAIPUR
Service
Phone
225
Contact Info
226
1
Category
No.
SECTOR NO 5 S K SONI
INSTT. OF MEDICAL
M/S S K SONI HOSPITAL HOSPITALS 2232412 SCIENCES
VIDHYADHAR NAGAR
M/S SAKET HOSPITAL
M/S SAKET HOSPITAL
AUNIT OF MRCP
M/S SHARMA EAST
INDIA HOSPITALS
RESEARCH LTD.
MEERA MARG SECTOR10 AGARWAL
HOSPITALS 2786140
FARM.MANSAROVAR
MEERA MARG SECTOR10 AGARWAL FARM
HOSPITALS 2785075
MANSAROVER
B-103 JANPATH,SHYAM
HOSPITALS 2296028 NAGAR
A-7 SHASTRI NAGAR
M/S SMT. DURGA DEVI
HOSPITALS 2280106 MUKHRJEE COLONY
MEMORIAL HOSPITAL
TAGORE LINK ROAD
M/S TAGORE HOSPITAL
SECTORE-7 SHIPRA
HOSPITALS 2785555
INSTITUTE
PATH,MADHYAM MARG
M/S TIWARI HOSPITAL
HOSPITALS 224055
PVT LTD
TIWARI HOSPITAL
BLDG AGRA BYPAS
JUNCTION SOM NATH
NAGAR KE PAS
3504 KALAYAN JI KA
M/S. PINK CITY
HOSPITALS 2317516 RASTA CHANPOLE BZR
FRACTURE HOSPITAL .
3/105 JAWAHAR NAGAR
M/s. AGRAWAL DENTAL
SECTOR 3 JAWAHAR
HOSPITAL AND
HOSPITALS 2650459
NAGAR
RESEARCHCENT .
M/s. BHAGWAN
MAHAVEER CANCER
HOSPITAL AND
RESEARCH CENTRE
HOSPITALS 2709716
M/s.
DY.C.M.H.O.SAMBHER HOSPITALS 224967
LAKE GOVT HOSPITAL
M/s. JAIPUR HOSPITAL
- JLN MARG JAIPUR -
- GOVT.HOSPITAL
SAMBHER LAKE PHULERA
JAIPUR HOSPITAL ,
OPPNAGAR NIGAM
HOSPITALS 2742817 NAGAR NIGAM OFFICE
GANDHI NAGAR
226
227
1
A-5 SF/9-14 CROSS ROAD
MALL CENTRAL SPINE
M/s. MITTAL HOSPITAL
A W H O ARMY
AND RESEARCH
HOSPITALS 2335122
WELFARE OFFICE
CENTRE .
VIDHYADHAR NAGAR
M/s. PRINCIPAL
MEDICAL OFFICER
HOSPITALS 220223
GOVT DISTT HOSPITAL
DAUS
0 GOVT DISTT
HOSPITAL LLS RD
DAUSA DAUSA
SIKAR ROAD SECTOR - 5
M/s. S.K SONI HOSPITAL HOSPITALS 2232428 VIDHYADHAR NAGAR
1 2 3 4 5 > >>
Service Name
MADHU MATHUR
HOSPITAL
MANSA HOSPITAL
AND RESEARCH
CENTRE
Emergency Services :- JAIPUR
Service
Phone No.
Contact Info
Category
53 DR G L MATHUR 53SURENDRA PAL COLONY NEW
HOSPITALS 2291291
SANGANER RD SODALA
HOSPITALS 2175698
MANU HOSPITAL
CENTRE
HOSPITALS 2295567
MARUDHAR
HOSPITAL
HOSPITALS 2357570
MEDICAL SUPDT SMS
HOSPITALS 2564382
HOSPITAL
MEERA HOSPITAL
HOSPITALS 2201261
MONELIK HOSPITAL
HOSPITALS 2653019
Mahila Chikitsalya
Monilek Hospital
Ms SHREE KRISHNA
RAM CHARITABLE
HOSPITAL -
37-38 UTTAM NAGAR KALWAR
ROAD PROP.RAJPAL SHARMA
GOVINDPURA
A-1-A NEAR CENTRAL
ACADEMY SCHO SHYAM
NAGAR,SODALA
A-98-99 SINGH BHOOMI
KHATIPURA
- JAIPUR - B-13 SHIV MARHG KARTAVYA
BANI APRK
CENTRE SECTOR NO. 4 JWN
0141HOSPITALS 2601333 34
0141HOSPITALS
2653021
HOSPITALS 2170677
227
D-238 MAHAL ROAD HOSPITAL
POINT VIGYAN NAGAR
JAGATPURA
228
1
HOSPITALS 231770
SHOBHA NAGAR CHITANU
MODE N H 8
NAJEEVWAN
HOSPITAL
HOSPITALS 222631
GANGA PUR ROAD PROP DR SH
BAGIRATH MEENA LALSOT
OFFICE GOVT.SURAJ
MAL JHALANI
HOSPITAL
HOSPITALS 2864343
PADYA MEMORIAL
TRUST HOSPITAL
HOSPITALS 2732916
NR. S B I BANK SANT KUTIR
MALPURA ROAD SANGANER
HOSPITALS 2732915
NR. S B I BANK SANT KUTIR
MALPURA ROAD SANGANER
N I M S HOSPITAL
COLLEGE
PARDYA MEMRIAL
TRUST HOSPITAL
VPO.BAGRU LINK ROAD
<< < 6 7 8 9 10 > >>
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Service Name
PINK CITY
HOSPITAL (P) LT
Emergency Services :- JAIPUR
Service
Phone
Contact Info
Category
No.
P N 54 SHANKAR NAGAR
HOSPITALS 2332640 OPP ROAD NO 1 V K I A
34-35-54 OPP VKI AREA
PINK CITY
SHANKAR NAGAR RD NO 1
HOSPITALS 2333440
HOSPITAL PVT LTD
MURLIPURA SCHEME
PRADEEP RAWAT
MEMORIAL
HOSPITAL
OPP GOVIND DEV TEMPLE
MALI RAM PURAN MAL
HOSPITALS 2611295
CHAIRTABLE TRUST
CONTROLER OF
PRIN.SMS MEDICAL
ANDMEDICAL COLLEGE
HOSPITALS 2619171
COLLEGE
JLN MARG SMS HOSPITAL
PRINCIPAL
RAJ.DANTAL
COLLAGE
PROP SURGICAL
SMS HOSPITAL
R A G HOSPITAL
TB CENTORIUM
HOSPITALS 2281251 JHOTWARA ROAD
55 ACARYA SURGERY(SMS
HOSPI)
DR.N.S.SHEKHAWAT
HOSPITALS 2760794
ANAND VIHAR
GOPALPURA ROAD
HOSPITALS 2785055
228
SHIPRA PATH OPP V T
ROAD MANSAROWAR
229
1
JAIPUR
R.A..G.HOSPITAL
R.A..G.HOSPITAL
R.A.G.HOSPITAL
R.A.G.HOSPITAL
SHIPRA PATH
OPP.V.T.ROAD
HOSPITALS 2786338
MANSAROVAR
SHIPRA PATH
OPP.V.T.ROAD
HOSPITALS 2786337
MANSAROVAR
OPP.V.T.ROAD SHIPRA
HOSPITALS 2780378 PATH MANSAROVAR
SHIPRA PATH
OPP.V.T.ROAD
HOSPITALS 2786336
MANSAROVAR
MAIN AJMER HIGHWAY
NEAR RAJ SHREE
RAJASTHAN
HOSPITALS 2585458 MARBLES VILL BAGRU
DENTAL COLLEGE
KHURD
MAIN AJMER HIGHWAY
RAJASTHAN
NEAR RAJ SHREE MARBLE
HOSPITALS 2585457
DENTAL COLLEGE
VILL BAGRU KHURD
DR. M P KHUNTETA
RAJASTHAN
COLLEGE MEDICAL SUPDT
HOMYOPATHIC
HOSPITALS 2363851
STN. ROAD
MEDICAL COLLEGA
RAJASTHAN
HOSPITAL LTD
OPP.JAIPURIA GOVT.HOSPITAL,JAI JAWAN
HOSPITALS 2548283
COLONY
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Emergency Services :- JAIPUR
Service
Phone
Service Name
Contact Info
Category
No.
OPP JAIPURIA HOSPITAL JAI
RAJASTHAN HOSPITAL
HOSPITALS 2545546 JAWAN COLONY
LTD
READS ZANANA
HOSPITAL
RUKMANI DEVI
JAIPURIA GOVT
HOSPITAL
S-172\173 MAHAVEER NAGAR
RES DR SMT RPABHA
HOSPITALS 2723470
LUHADIA TATER TONK ROAD .
HOSPITALS 2548545
229
SENIOR SPECIALIST I/C
230
1
Red Cross
Rungta Hospital
01412617214
098290HOSPITALS
66555
HOSPITALS
S M S HOSPITAL
DR C S SHARMA ACHARYA EHOSPITALS 2228777 96 SUBHASH MARG C-SCHEME
SAKET HOSPITAL A
UNIT OF MRCP
MEERA MARG SECTOR-10
AGARWAL FARM
HOSPITALS 2785074
MANSAROVER
SALT HOSPITAL
HOSPITALS 224227
SBBJ SMS HOSPITAL
EXTN
COTTAGE WARD STUDENT
WARD A SMS HOSPITAL
HOSPITALS 2562851
JAIPUR
SDMH
HOSPITALS
SEC.S.P.C.A. ANIMAL
HOSPITAL
SECRETARY S D M
HOSPITAL
SECRETARY S D M
HOSPITAL
SECRETARY SDM
HOSPITAL
SECY. RAJPUTANA
UNANI MEDICAL
COLLEGE HOSPITAL
CEN
SAMBHAR LAKE SALT LTD
SAMBHAR LAKE
01412566251
GOPI NATH MARG PANCH
HOSPITALS 2378135 BATTI
HOSPITALS 2566257
HOSPITALS 2566258
HOSPITALS 2566251
MIMORIAL TRUST JAIPUR
MEMORIAL TRUST JAIPUR
JAIPUR
KHANDAR KA RASTA
MANDOTA HOUSE CHAR
HOSPITALS 2633968
DARWAZA
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Service Name
SH LAKHERAHOSPITAL
PVT LTD
Emergency Services :- JAIPUR
Service
Phone
Contact Info
Category
No.
SINDHI COLONY BANIPARK
HOSPITALS 2282630
NR.S B I BANK SANT KUTIR
SH. PARDYA MEMORIAL
HOSPITALS 2732914 MALPURA ROAD
TRUST HOSPITAL
SHARMA EAST INDIA
HOSPITAL RES.LTD.
GOKULPURA LATA NAGAR
HOSPITALS 2177476 SHARMA FARM HOUSE
KALWAR RD.JHOTWARA,
230
231
1
TAKIYA KI CHOWKI
SHRI BALAJI DENTAL
HOSPITAL
SHRI BHAGWAN
MAHAVEER CANCER
HOSPITAL CENTRE
HOSPITALS 222222
REENGUS ROAD PROP
JAGDISH PRASAD MALI
CHOMU
JAWAHAR LAL NEHRU MARG
HOSPITALS 2702120 MREC
SHRIMATI DURGA DEVI
MEMORIAL HOSPITAL
A-7 MUKHERJEE COLONY
GOVIND MARG SHASTRI
HOSPITALS 2280533
NAGAR
SMS
HOSPITALS
01412560291
B-1 RES DR.MRS SAVITA PROF
OF SURGORY DEPTT
HOSPITALS 2601015
GANGWAL PARK
SMS HOSPITAL
SHARMA 135 GURUNANAK
SMS HOSPITAL ESIDENCE
HOSPITALS 2622075 PURA RAJA PARK JAIPUR
MIN KSHI
SMS HOSPITAL JAIPUR
SMS HOSPITAL JAIPUR
SMS HOSPITAL
RES.DR(MRS) SUMAN
RISHI
SUPER DELUX DUTY ROOM
HOSPITALS 2572786 OPP. SIDE, SMS HOSPITAL
B-4 RES.DR.SUBHASH
SHARMA PROFESSOR EYE
HOSPITALS 2612244 DEPARTMENT GANGWAL
PARK
SB-162 DR.(MRS)SUMAN RISHI
HOSPITALS 2702228 MAHATMA GANDHI MARG
SONI HOSPITAL
UNIT OF SONI MEDICARE LTD
HOSPITALS 2571122 JAWAHAR LAL NEHRU MARG
SONI HOSPITAL
HOSPITALS 2611727
SONI HOSPITAL
11 CHETAK MARG
38 KANOTA BAGH UNIT OF
SONI MEDICARE LTD
HOSPITALS 2571124
JAWAHAR LAL NEHRU MARG
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Service Name
Emergency Services :- JAIPUR
Service
Phone
Contact Info
231
232
1
Category
SONI HOSPITAL
SUP S M S
HOSPITAL
SUPDT S M S
HOSPITAL
No.
UNIT OF SONI MEDICARE
LTD JAWAHAR LAL NEHRU
HOSPITALS 2571123
MARG
DR S D SHARMA KH-29
HOSPITALS 2620013 UNIYARA GA RDEN JAIPUR
M-30 TONK ROAD JAIPUR
INCOME TAX COLONY
HOSPITALS 2545143
JAIPUR
SUPDT S M S
...
HOSPITALS 2565647
HOSPITAL JAIP R
. SMS HOSPITAL SAWAI RAM
SUPDT SMS
HOSPITALS 2560291 SINGH ROAD JAIPUR G.P.O
HOSPITAL
SUPDT SMS
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT ZANANA
HOSPITAL
SUPDT. ZANANA
HOSPITAL
SUPDT.SMS
HOSPITAL
JAIPUR
DHULESHWAR GARDEN DR
HOSPITALS 2379200 SUBASH NEPALIA JAIPUR
HOSPITALS 2319350
HOSPITALS 2320465
HOSPITALS 2320875
HOSPITALS 2378723
HOSPITALS 2378724
HOSPITALS 2378725
HOSPITALS 2378726
HOSPITALS 2378721
ZANANA HOSPITAL JAIPUR
JAIPUR
ZANANA HOSPITAL JAIPUR
JAIPUR
JAIPUR
JAIPUR
JAIPUR
CHANDPOLE JAIPUR
D-707 DR.ZAFERYAB KHAN
HOSPITALS 2724786 ZAFAR MALVIYA NAGAR
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Emergency Services :- JAIPUR
Service Name
SUPERTENDENT T B
HOSPITAL
SUPERTENDING SMS
HOSPITAL
Service
Category
Phone
No.
HOSPITALS 2281000
HOSPITALS 2567614
232
Contact Info
JHOTWARA ROAD JAIPUR
HEERABAGH FLATS (RES.)V.D.
BECHARA B-6 JAIPUR
233
1
SUPT E S I HOSPITAL
QTR 10/IV LAXMI NAGAR
HOSPITAL CAMPUS AJMER
HOSPITALS 2220177
ROAD .
SUPT. S M S HOSPITAL
HOSPITALS 2569871
SUPT. S M S HOSPITAL
HOSPITALS 2569880
SUPT. S M S HOSPITAL
HOSPITALS 2569881
SUPT. S M S HOSPITAL
HOSPITALS 2569882
SUPT. S M S HOSPITAL
HOSPITALS 2569885
SUPT. S M S HOSPITAL
HOSPITALS 2569886
SUPT. S M S HOSPITAL
HOSPITALS 2569887
B-2 GOVIND MARG RESDR.R.S.CHOUDHARY NEAR
SUPTD.S M S HOSPITAL HOSPITALS 2601690
MENTAL HOSPITAL
SWASTHYA KALYAN
HOSPITAL
5449 KGB KA RASTA PREM
HOSPITALS 2572215 BHAWAN JOHARI BAZAR
SWASTHYA KALYAN
HOSPITAL AND
LTD NEAR POLICE MEMORIAL
JAI-VILA RESEARCH CENTRE
HOSPITALS 2567375
PVT GOVIND MARG
Sardarji
HOSPITALS
Soni Hospital
01412621631
0141HOSPITALS
2571122
Emergency Services :- JAIPUR
Service Name Service Category Phone No.
Contact Info
THE SUPDT
--OF SMS
HOSPITALS
2564354
HOSPITAL
THE SUPDT.
JAIPUR
SMS
HOSPITALS
2560291
HOSPITAL
JUNCTION ROAD
TIWARI
CHAIRMAN DR
HOSPITALS
HOSPITALS
224442
RATAN TIWARI
(P) LTD
DAUSA
233
234
1
Uniara Shishu
Ambulance
HOSPITALS
09829062290
234