Tutorial Services No-Show Reactivation
The Tutorial Services office’s records show that this semester you have missed a tutoring appointment without informing us prior to that appointment. As you may know, when this happens, our “No Show” policy prevents you from scheduling another tutoring session.
In order to change your status and restore your privileges for free tutoring, you are required to write a formal letter of apology to the tutor you were scheduled to meet. You may submit this sheet and a copy of your apology letter one of two ways:
1.
Bring one copy of the letter to the Tutoring Office, Fretwell 318K -or-
2.
Return both documents through email to tutoringserv@uncc.edu
.
The apology letter will be given to your tutor, and a copy will be maintained in our files. Your letter will be reviewed, and your privileges will be restored if the letter was completed to satisfaction. You will be notified via email once your account has been reactivated.
The letter MUST…
1.
Be in formal business style.
2.
Be typed. Handwritten letters will not be accepted unless prior arrangements are made.
3.
Be a minimum of 200 words.
4.
Be signed in black or blue ink.
If you have any questions about the style of this letter, you are encouraged to visit the
Writing Resources Center (Cameron 149, 704-687-1899) for assistance.
“No-Show” Appointment Information
_____________________________ _______________________________
Date
_____________________________
Subject
Time
_______________________________
Tutor
Your Name (printed): ____________________________________________
Your Email Address: ____________________________________________
Please sign this form, and return it with both copies of your letter
_______________________________ __________________________ ____________
Name UNCC ID # Date
TS Staff to complete

Student reactivated & notified
Approved By _________________________________ Date_________
Updated 12/2014

Tutorial Services No-Show Reactivation
H
OW TO
W
RITE A
G
OOD
A
POLOGY
L
ETTER
The letter must be typed. It does not have to be long to be effective. Write it as soon as you can after you realize you need to apologize. Be brief but sincere. Take responsibility for your actions, and remember that the tone of the letter should be respectful and apologetic. Follow this format.
Greeting
Start with “Dear Name,” Replace “name” with the name of the recipient.
Paragraph 1 — What Happened.
Think about what you did or did not do. Decide for which of those things you need to apologize. In your letter, express that you’ve thought about what you have done. Mention the exact things that you did that were wrong or disrespectful. Apologize for them sincerely. Use very specific language. “I’m sorry that I ….”
Paragraph 2 — The Harm Done.
This is very important. You must explain the effect you think your actions had on the person you’re writing. Include both how it must have made her/him feel and what negative repercussions she/he experienced as a result. Again, be specific. “I have realized that my actions must have made you feel … and resulted in you losing . . . .”
Paragraph 3 — Why It Happened.
There is a difference between a reason and an excuse; describe the reasons that prevented you from doing what you should have done. Sometimes, there are external causes that affect us, and it’s okay to share these. However, take ownership of what happened, especially your actions. Don’t try to excuse them. Use “I” statements to demonstrate your understanding of this. Remember, you always have a choice, and this situation is a result of decisions you made and actions you took, even if you didn’t know that they would lead to this problem. Feel free to express this as part of your apology.
Paragraph 4 — What You Will Do About It.
It is important to express your desire never to cause this problem again. Say why you are interested in making sure that happens. To make your apology really effective, you must include how you will avoid causing the same harm in the future. Describe your plan with enough detail to be convincing. End with the effect that you hope this change will have. “Hopefully, by doing these things, I will be able to ….”
Valediction
End the letter by writing "Sincerely," and leave room underneath it to sign your name. Fold the page carefully and place it in an envelope. Write the name of the recipient on the front.
Soon after the letter has been received, you should try to apologize again in person. See if there’s something you can do to make it up to the person you have wronged.
Sources: http://www.writeexpress.com/apology-letter.html
http://www.sideroad.com/Marriage/write-letter-of-apology.html
http://www.wikihow.com/Apologize http://www.wikihow.com/Write-an-Apology-Letter-to-a-Teacher
Updated 12/2014