HARBOUR LIGHTS NURSING HOME
TOWNASLIGO, BRUCKLESS, CO. DONEGAL.
Tel: 074 – 9732020/32250 Fax: 074 – 9731770
International Code +353-74-9732020/9732250
Reg: 8274924F
Information Booklet & Resident
Guide.
Registration Number: 8274924F
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Welcome
Welcome to Harbour Lights Nursing Home, this booklet was
designed to provide you with the necessary information
required to make an informed choice on your care provider.
Harbour Lights Nursing Home was opened in 1994. At that
time, we accommodated 39 residents. Over the years we
have extended the building to enable us to accommodate for
more residents. In 2003 there was a huge demand for
Residential Care in Co. Donegal, therefore we extended to
provide accommodation for 56 residents. Harbour Lights
Nursing Home, is owned by Jack O’Neill, and managed by
both Jack and the Nursing Staff within the Nursing Home.
At Harbour Lights Nursing Home we provide
comfortable, well furnished, and affordable accommodation
for older adults. We are positioned overlooking the bay of
Killybegs, enabling our residents to have peaceful, calming,
and spectacular views across the hills and the bay.
Harbour Lights is committed to providing high quality
nursing care to our residents, we will endeavor to ensure
that every resident is treated with dignity respect and at all
times afforded the opportunity to make decisions. Harbour
Lights will ensure that all its care staff are trained, guard
vetted and knowledgeable, we will ensure that their practice
reflects, empathy, compassion, and that confidentiality is
adhered to at all times. Harbour Lights provides a safe,
secure home environment for older adults, caring for adults
with special needs, mental health illness and physical
disability.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Membership of Nursing Homes Ireland
As a member of Nursing Homes Ireland we are
committed to their shared vision and goals. Nursing Homes
Ireland is the single representative body for the private and
voluntary nursing homes sector in Ireland and is therefore a
key part in the Irish health service. Their vision is to ensure
that all residents of nursing homes, will receive high quality
care. As a single representative body Nursing Homes Ireland
alongside the Government and other key stakeholders, can
influence important health decisions and policies which
affect residential care services.
The mission statement of NHI state that members who are
com mitted to provision of high standards of care, support
and respect for older people who are resident in nursing
homes.
Members are committed to:1. Maintaining and enhancing the quality of life of residents.
2. Preserving the autonomy of residents, guaranteeing free
expression of opinion and freedom of choice.
3. Maintaining a safe physical and emotional environment.
4. Ensuring that the privacy and dignity of residents is
respected.
5. Being and employer of choice and providing continuous
professional development and training.
Each resident has a right to:1. Receive a contract outlining the rights and obligations of
both the nursing home and the resident.
2. Quality of care which is appropriate to his or her needs.
3. Participate in the formulation of his or her care plan and to
be informed of all services that may be relevant to their
needs regardless of their immediate availability.
4. Full information about his or her own state of health and
about available treatments.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
5. Maintain control over and continue to make decisions
about his or her living arrangements in the home.
6. Exercise all of their civil and natural rights and to have
access to services and activities which are generally
available in the community.
7. Personal privacy.
8. Live without being obliged to feel grateful to those
providing his or her care and accommodation.
9. Live in a safe secure and homelike environment, and to
move feely both within and outside the nursing home without
undue restrictions.
10. Maintain his or her personal independence which
includes a recognition of personal responsibility for his or her
own actions, choices including those within which there is a
degree of personal risk.
11.Take responsibility for their own personal affairs, and to
undertake daily living tasks of which they are capable.
12.Be treated with dignity and respect.
13.Be accepted as an individual and have his or her
preferences taken into account.
14.Be addressed in a form he or she is happy with.
15.Select and maintain family, social and personal
relationships with any other person, both within and
outside the nursing home.
16.Freedom of speech.
17.Protection from harm and exploitation.
Each resident has a responsibility to:1. Respect the rights and needs of other people in the
nursing home, and to respect the needs of the nursing
home community as a whole.
2. Respect the rights of staff and the proprietor to work in an
environment which is free from harassment.
3. Care for his or her own health and well being so far as he
or she is capable.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
4. Inform his or her General Practitioner, as far as he or she
is able, about his or her medical history and his or her
current state of health.
Management
The management and governance of Harbour Lights
Nursing Home, is directed by a team of dedicated and
committed members of staff who continually strive to raise
standards of care. Your management team contacts are:Jack O’neill – Proprietor & Registered Provider.
Dymphna Lonergan – Director Of Nursing
Leema Joseph – Senior Nurse
Staffing
Harbour Lights Nursing Home employs, 45 members of staff.
All of whom strive to provide the best practice care for all
individuals living here at Harbour Lights.
Management: Jack O’Neill, 16yrs experience in nursing
home management
D.O.N: Dymphna Lonergan, R.G.N, 12yrs Experience in
Care of the Elderly
Nursing
6 Nurses
Care Assistants
26 Care Assistants
Domestic/Laundry 2 laundry workers, 2 domestic, 4
kitchen staff
Administration
2 admin workers
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Proprietor / Register Provider
Management / HR &
Admin
Director Of Nursing
Nursing Staff
Care Assistants
Ancillary Staff
Environment
Harbour Lights Nursing Home is purpose built
accommodation, for older adults seeking residential care in
Co. Donegal.
We have the following accommodation:3 Single Rooms with Ensuite
12 Double Rooms with Ensuite
6 Quad Rooms with Ensuite
1 Five Bed Room with Ensuite
All room sizes are compliant with HSE regulations
Occupancy
Harbour Lights Nursing Home can accommodate up to 56
residents at any one time. We are registered to provide
accommodation for up to 56 residents.
We accommodate both male and female residents.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
At Harbour Lights Nursing Home care provide care for Low
dependency residents, medium dependency residents, high
dependency resident and maximum dependency residents.
Low dependency – refers to people who need some
support in the community and the more independent
residents in residential accommodation who require little
nursing care. Usually independently mobile, may use a
walking stick, but have difficulty managing stairs.
Medium dependency – refers to people who are impaired
to the extent that the appropriate care needed cannot be
provided living in the community. Mobility impaired to the
extent that the person needs supervision when mobilizing.
High dependency - refers to people who require residential
care, but are not bed bound. Person may have combination
of physical and mental disabilities, may be confused and
incontinent and may require a walking aid, and physical
assistance to mobilize.
Max dependency – refers to people who require full nursing
care.
Admissions
Admissions to Harbour Lights Nursing home are
arranged by appointment following a pre admissions
assessment of your needs. This is to ensure that we have all
the necessary equipment knowledge and competency to
meet your needs. We understand that in exceptional cases,
where there is no alternative available, emergency
admissions are necessary to promote the safety of the
resident
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Visiting Arrangements.
We understand that the decision to move into long term
residential care can be stressful. At Harbour Lights Nursing
Home, we want to make your transition as smooth as
possible. Our Director Of Nursing will be happy to meet with
you and your family, to give you a tour of the building and
discuss any personal needs you may have. In order to
ensure you receive our uninterrupted attention we would ask
that you kindly schedule an appointment in the first instance.
We operate an open visiting policy, with specific visiting
hours, within Harbour Lights Nursing Home. However, to
protect our residents we ask that all visitors sign in and out,
on entering and leaving. We ask that you wait in the hall, for
a member of staff to enable you access, through our secure
door entry system, and partake in any infection control
measures. Harbour Lights Nursing Home, reserves the right
to impose restrictions on visiting arrangements where the
visit is deemed to pose risk or where the resident requests
restriction.
Visiting Times – 11 am- 12 noon, 2-4 pm, & 6-8 pm
Care Plan.
Your care plan will be developed within 48 hours of
admission. This will be individualized to set out your
personal care needs and will provide direction to staff
members caring for you. A review of your care plan will be
prompted following your feedback, any changes in your
personal needs / circumstance will be updated no less than
three monthly. To ensure we have your full participation in
this process we will formally communicate to you when a
review is required and will then set a mutually convenient
time to complete the review process.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Contract of Care
If you decide to take up residency within Harbour Lights
Nursing Home, a contract of care will be signed which
ensures that you have a legally binding assurance of high
quality care standards, and that we have the knowledge of
your commitment to our terms and conditions which are as
follows: You agree to pay the required fee each week.
 You agree to pay for your own toiletries, and
replacement clothing.
 You agree to adhere to our policies and procedures,
 You agree to communicate with the care staff, to enable
us to meet your needs appropriately.
 You agree to use the facilities appropriately, and
without prejudice.
Services and Facilities
In order to enhance the care provided and enable you to
fulfill your personal, social and psychological needs the
following services and activities are available within
Harbour Lights Nursing Home.
Hairdresser
Every Monday
Nail Technician
Appointment only.
Mass
1st Tuesday Each Month.
Visiting Ministers of all denomination
Chiropody
Every 8 weeks
Reflexology
By Appointment only. Charge
for this service.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Physiotherapy
for this service.
Daily Activities
BY Appointment only. Charge
see the attached activity plan.
Services to others.
Harbour Lights Nursing Home, is an active participating
member of the local community, and therefore provides
services to others who may be in need of our care. We
provide a home care service for care in the community. This
can be arranged through the proprietor, at an extra cost.
Harbour Lights Nursing Home is situated in the thriving
community of Killybegs, therefore the Nursing Home is
served by nearby restaurants, public houses, libraries and
community halls. Although at times there are organized day
trips, for residents, Harbour Lights Nursing home will assist
you to use the local facilities, should you wish to do so.
There is an extra cost for this service, however, it can be
easily arranged with the Director Of Nursing, or the
Proprietor.
Clients who do so wish can attend the local day care
centre one day per week, should there be availability at the
day care centre. Your privacy and dignity will not be
compromised by attending the day care group.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Safety
Your safety is of Paramount importance to us. If you need
assistance you need to ask a member of staff, or use your
bell to seek assistance.
Fire.
We operate a test fire alarm every week. This will last
approximately 3 minutes, and will be intermittent sound. If
you hear a continuous alarm at any time of the day or night
this is not a test. Please proceed to the nearest fire exit and
assemble in the designated safety area. Staff will be on hand
to assist you. You will be fully informed of all fire procedures,
at the time of entering Harbour Lights Nursing Home, to
reside permanently.
Other emergencies.
If you discover any other scenario which pose risk to
yourself, staff or other residents, please inform your nearest
staff member.
Privacy and Dignity.
We would like you to think of Harbour Lights Nursing home
as your home from now on. Our staff will do their utmost to
protect your privacy and dignity by: knocking before entering your room
 asking your permission prior to any personal / nursing
interventions
 asking your permission for staff undergoing training and
development, members of the opposite sex or others to
involved with your care.
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
 Enable you to make decisions about your personal
care, social and religious needs.
 Afford you the opportunity to take part in all activities.
 Ensure that your personal possessions are well cared
for and remain safe and secure.
If you feel that your privacy and dignity is being
compromised them please inform a member of staff that you
feel comfortable with.
Policies that inform our practice
As a provider of high quality care we welcome the “National
Quality Standards for Residential Care Settings for Older
People in Ireland” These Standards will help to consolidate
existing good practice whilst also identifying areas for
development. A copy of the standards can be obtained either
online:www.hiqa.ie/media/pdfs/HIQA_Residential_Care_Standards
_2008.pdf or in writing to:
HEALTH INFORMATION & QUALITY AUTHORITY
Social Services Inspectorate, 1301 City Gate, Mahon, Co.
Cork.
Other key policies include:‘Health Act 2000/2007’
Infection Control Guidelines
‘Responding to Allegations of Elder Abuse’
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
and all other policies which can be viewed in our Operations
Policy Manual.
Comments/ Complaints:We are interested in your feedback to ensure that our
service is continually improving and reviewed with your best
interests being paramount. There are a number of ways you
can share your views.
 Through our residents committee.
 By verbal communication with staff, nurses and the
proprietor.
 Through written gesture.
 By using our complaints policy, see copy at the back of
booklet.
 Or by nominating a family member or friend to act as
advocate on your behalf.
We take all your comments seriously, and will aim to
respond to them as soon as possible. If you have serious
complaints to submit, please contact the following.:



Director of Nursing
The proprietor Mr. Jack O’Neill
The Ombudsman
HSE – for residents in contract beds
Nursing Home Inspections
Harbour Lights Nursing Home will be registered with the
Health Information and Quality Authority and be inspected
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
regularly to ensure that standards of care are being
maintained. Inspections may be announced or unannounced
and may occur during the day, in the evening or at night.
Registration will be renewed every three years. The
registration and inspection process is independent and
reports will be published after each inspection. A copy of
each report can be obtained online:www.hiqa.ie/functions_ssi_inspect_rep.asp
In conclusion, we are delighted that you have chosen
Harbour Lights Nursing Home as your preferred place of
care and we trust that you will have a happy and fulfilling
stay with us. We acknowledge that moving into 24 hour
residential care may be traumatic and daunting, and
therefore we wish to assist you in your transition. Our staff
are both friendly, and approachable, and are always willing
to listen to you and answer any questions or concerns you
may have.
If you have any further questions please do not hesitate to
contact us:HARBOUR LIGHTS NURSING HOME
TOWNASLIGO, BRUCKLESS, CO. DONEGAL.
Tel: 074 – 9732020/32250 Fax: 074 – 9731770
International Code +353-74-9732020/9732250
Reg: 8274924F
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020
Harbour Lights Nursing Home, Bruckless Co.Donegal 00353 74 9732020