University of Indianapolis School for Adult Learning COMM-331-AU1: INTERPERSONAL COMMUNICATION (3-credit hours) Patricia A. Jefferson, Ph.D., Associate Provost Dean, School for Adult Learning jefferson@uindy.edu Office: Esch-103—Phone: 788-3393 Term 1, Session 1, 2011-2012 Class Meetings: Tuesdays, August 30, and September 6, 13, 20, and 27 6:00 to 9:45 p.m. Welcome to Interpersonal Communication. My sincerest hope is that you find this course interesting and relevant to your lives. Depending on your reading and writing ability, the anticipated out-of-class study time is eight hours a week. There will be some lecture, but primarily, the instructional approach is interactive. The class is writing intensive. Following are some tips for success in this class: Attend all classes. Complete the reading and writing assignments on time. Be prepared to use e-mail that is consistent with Microsoft word, know how to send enclosures, and use PowerPoint Maintain a positive attitude. Course Summary: Students will take four quizzes over the assigned reading at the end of the first four class meetings. In addition, they will write nine reaction papers and make a final presentation the last night of class. The class meetings will be interactive so attendance is imperative. Instructor Availability: Generally, I am in the SAL office from 8:00 a.m. to 4:30 p.m., Monday through Friday. The best way to contact me is through e-mail. I would also be happy to meet with you by appointment. Required Text: Interpersonal Communication: Everyday Communication Encounters, by Julia T. Wood, 6th edition, 2010. ISBN-13: 978-0-495-56764-6 Catalog Description: This course will provide students with information, insight, and current theory concerning communication on an interpersonal level. Emphasis is placed on self-awareness, self-disclosure, barriers, and supportiveness in verbal transactions, nonverbal messages, message reception, and interpersonal relationships. Students are given the opportunity and specific means for learning and internalizing the relevant concepts through reaction papers and experiential vehicles. Course Rationale: Interpersonal communication is essential to our daily lives and meaningful relationships, both personally and professionally. The course will identify the principles and skills of competent interpersonal communicators. It is the foundation of meaningful relationships in all aspects of our lives. 1 University-Wide Learning Goals The University of Indianapolis is an AQIP accredited university, dedicated to continual quality improvement. As a part of the university, the School for Adult Learning commits to the same learning outcomes and the ongoing assessment of them. The learning outcomes are as follows: Social Responsibility—In the area of social and personal responsibility, students in the School for Adult Learning are responsible for their own learning, connect the ethical and socially responsible practices presented in the classroom to the worlds in which they live, and understand that their behaviors affect society. Both forms of responsibility involve moral obligation to self and community, and rely upon such virtues as honesty, self-discipline, respect, loyalty, and compassion. Creativity—In the area of creativity, students in the School for Adult Learning generate, appreciate, and evaluate new possibilities, alternatives, and ideas which enable them to see the world in new ways. Critical Thinking—In the area of critical thinking, students in the School for Adult Learning intentionally apply higher-order thinking to reach evidence-based conclusions. Performance—In the area of performance, students in the School for Adult Learning write, speak, compute mathematically, and are technologically literate based upon the standards established by SAL. Note: Not every learning outcome will be emphasized in each class; however, successful students will have demonstrated all four outcomes upon completion of the SAL curriculum. Course Goals: This course will give students a theoretical understanding of interpersonal communication and give them the opportunity to apply this understanding to their everyday lives. Student Learning Objectives: Successful students will Define interpersonal communication and examine its principles Assess how their self-concepts and perceptions are linked to competent interpersonal communication Analyze how their verbal, nonverbal, and listening skills influence effective interpersonal communication Describe how emotions affect the climate of a relationship and the interpersonal conflict within it Apply the components of interpersonal communication to friendships, romantic relationships, and family dynamics Course Policies: Attendance/Participation: Students will earn five points for attending the entire class and being punctual to each session. Due to the interactive nature of this class, there is no way for these points to be made up if someone is absent—even under the most genuine of circumstances. Courtesies and Behavior: Please turn off your cell phones, and do not text during class. In addition, please take breaks at the regularly scheduled times. On the last night of class when students are presenting, do not enter or leave the class during a presentation. It is distracting for the presenter and the audience. These behaviors will affect your attendance/participation grade. Plagiarism: Plagiarism is defined as turning in someone else’s work as your own. This means that you cannot copy verbatim from the text, unless you put the copied section in quotation marks and use an appropriate citation. It means that you cannot copy another person’s paper or turn in a “group paper” as your own. Should you plagiarize, you will receive a zero for the assignment and a statement of the incident will be placed in your permanent file. Withdrawal: If you attend the first night and decide later that you do not want to take the course, it your responsibility to withdraw from class. You must withdraw by Friday, September 2, in order to receive a refund. However, if you do not attend the first night, I will withdraw you. 2 Pandemic: In the event that you are unable to attend class because of the H1N1 virus, it is mandatory that you contact the instructor immediately. It will be necessary to make special provisions to accommodate this situation. Services for Students with Disabilities: If you have a disability that may have some impact on your work in this class and for which you may require accommodations, please inform me immediately so that your learning needs may be appropriately met. Students with a disability must register with the Services for Students with Disabilities office (SSD) in Schwitzer Center 206 (317-788-6153 / www.uindy.edu/ssd) for disability verification and for determination of reasonable academic accommodations. You are responsible for initiating arrangements for accommodations for tests and other assignments in collaboration with the SSD and the faculty. Reaction Papers: Students will write nine reaction papers worth 25 points each. Please see the rubric attached to this syllabus for the specifics of assessment. The purpose of writing these papers is twofold: first, students demonstrate to the instructor that they understand the concepts of interpersonal communication, and second, students have the opportunity to apply the concepts to their own life situations. Students will write one reaction paper on a topic found in each of the first nine chapters of the text. Each reaction paper should be e-mailed to me by 8:00 a.m. on the Friday morning after the class meeting. The instructor will then grade the papers and return them to the students the following class meeting. Although late papers will be penalized, it is important to do all the work. No paper, however, will be accepted later than Friday at 4:30 the week that the paper is due. I recognize that some topics are sensitive. If you do not wish to write about yourself, then you may write about something that you witnessed. The object of the papers is not to cause you embarrassment. The object of the papers is to have you apply the concepts to life situations, thereby learning more about yourself and your communication. Following are the topics of the two reaction papers that are due by 8:00 a.m. on Friday, September 2: 1. Explain what is meant by I-It, I-You, and I-Thou relationships. Use citations from the text to document your definitions. Then describe relationships in your life that would be considered an I-It, an I-You, and an I-Thou. Analyze the differences in communication and personal knowledge in the three relationships. In addition, describe how the relationships have affected you. 2. Explain what is meant by an Upper, a Downer, and a Vulture. Use citations from the text to document your definitions. Then describe instances where someone has responded to you as an Upper, a Downer, and a Vulture. How did their communication to you affect the relationship? Following are the topics of the two reaction papers that are due by 8:00 a.m. on Friday, September 9: 3. Explain what is meant by attribution and the various attributional patterns discussed in the text. Use citations to document your definitions. Then analyze the behavior of a person you know. Apply the attributional patterns to the behavior in question and finally determine whether you hold the person responsible for the behavior, or whether you believe the person is not responsible for the behavior. 4. Explain the difference between regulative rules and constitutive rules of verbal communication. Use citations from the text to document your definitions. Then think of a situation in which you find yourself (at work, in your family, in a relationship) and identify a regulative and constitutive rule that you follow. Analyze whether or not the rules are successful in achieving your goals or whether they inhibit you from reaching your goals. Following are the topics of the three reaction papers that are due by 8:00 a.m. on Friday, September 16: 5. Explain the meaning of artifacts and environment in nonverbal communication. Use citations from the text to document your definitions. Then describe and analyze the artifacts and environment of your living space or your working space. What do these artifacts communicate about who you are? How does their presence 3 affect your feelings of comfort, identity, and security? What would be different if all of your person al artifacts disappeared? 6. Analyze your own listening effectiveness. Using the textbook to guide you, analyze two strengths and two weaknesses in terms of your ability to listen. (In other words, choose two aspects of listening that you do well and two aspects of listening on which you need to improve.) Use citations. 7. Describe a situation when you did not effectively communicate your emotions. Then explain the reasons listed in the text for not expressing emotions. Use citations. Do any of the reasons apply to your situation? Why or why not? Following are the topics of the two reaction papers that are due by 8:00 a.m. on Friday, September 23: 8. Identify one relationship in which you feel on-guard and defensive and one relationship in which you feel comfortable and supported. Describe and analyze the communication behaviors in each relationship. To what extent do the defensive and supportive communication behaviors discussed in the text explain the climates of these two relationships? Use citations from the text. 9. Explain the exit-voice-loyalty-neglect model discussed in the text. Use citations. Then analyze your responses to conflict in terms of the model discussed. How often do you use each response style in your friendships and romantic relationships? Which style do you use least? What are the results of the ways(s) you respond to conflict? Quizzes: Students will take four quizzes at the end of the first four class meetings. They will contain 10 multiple choice questions over the assigned reading. Each quiz will be worth 25 points. If there is a legitimate reason for missing a class AND the instructor is notified, a student may be allowed to take a make-up quiz. Final Assignment (Oral Presentation): Formulate a topic for an oral presentation that comes from the material in chapters 10, 11, or 12. For example, you might choose the six-stage model in the development of friendships from chapter 10, or the dimensions of committed romantic relationships from chapter 11, or the seven stages of the family life cycle in chapter 12. Whatever topic you choose, make sure you are interested in it and can draw relationships. Next, you are to take the content selected and apply it to your life, the life of someone you know, or an artifact (book, movie, play). For example, you might choose to discuss the nature of friendship and then show how the five aspects apply to one of your friendships. Another example might be to analyze the family life cycle of your parents or grandparents. A final example might be to analyze the style of loving that is illustrated in The Bridges of Madison County. You will be evaluated primarily on your delivery, your ability to explain the content, and then analyze a related situation. Presentations that use excellent visual aids and that are interactive in nature will be especially appreciated. This is worth 50 points. Turn in a copy of your Power Point presentation before you begin speaking. Possible topics for the final presentation include the following: Chapter 10: Friendships in Our Lives Contrast masculine and feminine friendship or closeness through dialogue vs. doing Analyze where a friendship has gone wrong by looking at the willingness to invest, acceptance, trust, or support. Trace the development of a friendship by taking it through the six phases. Examine a friendship through one or more of the internal tensions. Examine a friendship through one or more of the external tensions. Analyze how a friendship has continued through the years because you’ve followed the guidelines for communication between friends. 4 Chapter 11: Committed Romantic Relationships Analyze a relationship in terms of the three dimensions of romantic love—intimacy, commitment, and passion. Explain the six styles of loving and problems encountered with each kind. Describe the four developmental stages of interracial relationships and how various couples have coped with the stages. Discuss a relationship you had in terms of the three greatest influences on initial attraction—self-concept, proximity, and similarity. Describe the relational culture of a romantic relationship you’ve experienced, including how you managed relational dialectics, how you developed rules and rituals, the process of placemaking, and what your everyday interaction was like. Describe the deterioration of a relationship, including the intrapsychic and dyadic processes you went through as well as grave-dressing and resurrection processes. Chapter 12: Communication in Families Explain the four distinct paths to marriage. Discuss the five types of marriages as documented by Cuber and Harroff. Discuss the three types of marriages as documented by Mary Ann Fitzpatrick. Discuss Clifford Notarius’s three key elements that influence satisfaction with log-term relationships— words, thoughts, and emotions. Discuss the family life cycle through the stages you have experienced. Discuss the guidelines for effective communication in families. Major parts of a presentation include the following: INTRODUCTION Get the audience’s attention with a quotation, short story, example, or other kind of attention-getting device. Introduce the topic and the purpose of the presentation. Preview the main points. Use a transition to signal the start of the body of the presentation. BODY Clearly state the thesis (i.e. specifically what you are going to talk about). Develop the main points using a structure that suits the topic, audience, and occasion. Use a transition to signal the conclusion. CONCLUSION Restate the thesis and reiterate how the main points supported it. Leave the audience with something to think about or challenge them to respond. Be prepared to answer questions. Grading Scale: 400 to 376 = A 375 to 360 = A359 to 352 = B+ 351 to 336 = B 335 to 320 = B319 to 312 = C+ 311 to 296 = C 295 to 280 = C- 279 to 272 = D+ 271 to 256 = D 255 to 240 = D239 to 0 = F 5 Keep Track of Your Own Grades: Assignment Quiz No. 1 Quiz No. 2 Quiz No. 3 Quiz No. 4 Reaction Paper No. 1 Reaction Paper No. 2 Reaction Paper No. 3 Reaction Paper No. 4 Reaction Paper No. 5 Reaction Paper No. 6 Reaction Paper No. 7 Reaction Paper No. 8 Reaction Paper No. 9 Final Assignment Attendance Total Possible Points Class Schedule: Points You Earned Possible Points 25 25 25 25 25 25 25 25 25 25 25 25 25 50 25 400 Tuesday, August 30, 2011: Before coming to class, read the Introduction and Chapters 1-2. Be prepared to take a quiz over the above reading. Be prepared to take part in class discussion. Turn in the first two reaction papers by 8:00 a.m. on Friday, September 2. Tuesday, September 6, 2011: Before coming to class, read Chapters 3-4. Be prepared to take a quiz over the above reading. Be prepared to take part in class discussion. Turn in reaction papers three and four by 8:00 a.m. on Friday, September 9. Tuesday, September 13, 2011: Before coming to class, read Chapters 5-7. Be prepared to take a quiz over the above reading. Be prepared to take part in class discussion. Turn in reaction papers five, six, and seven by 8:00 a.m. on Friday, September 16. Tuesday, September 20, 2011: Before coming to class, read Chapters 8-9. Be prepared to take a quiz over the reading. Be prepared to take part in class discussion. Turn in reaction papers eight and nine by 8:00 a.m. on Friday, September 23. Tuesday, September 27, 2011: Before coming to class, read Chapters 10-12. Be prepared to take part in class discussion. Be prepared for your final presentation. 6 Writing Standard for the School for Adult Learning The content of any writing assignment in the School for Adult Learning is determined by the instructor and the discipline. However, successful adults will demonstrate a mastery of fluency and conventions. Every instructor should specify that each writing assignment will also be assessed on the following standards. Sentence fluency addresses the rhythm and flow of language. Sentences are strong and varied in structure and length. Successful students will 1. use a variety of sentence structures (simple, compound, complex, and compound-complex) and lengths to reinforce relationships among ideas and to enhance the flow of the writing. 2. show extensive variation in sentence beginnings, lengths, and patterns to enhance the flow of writing. 3. demonstrate a flow that is natural and powerful when read aloud. Conventions address the mechanics of writing, including capitalization, punctuation, spelling, grammar and usage, and paragraph breaks. Successful students will Use capitals correctly for: Proper nouns: Words used as names (Grandpa) Literary titles (book, story, play, song) Holidays Titles Place/regional names Abbreviations Languages Proper adjectives (German shepherd) Historical events Organizations Academic courses (algebra/Algebra I) Product names Use commas to punctuate the following correctly: Direct address Items in a series Interrupters Greetings and closing of letters Compound sentences Introductory words, phrases, and clauses Appositives Dialogue Use quotation marks to punctuate the following: dialogue, titles, and exact words from sources. Use underlining or italics to identify titles and vessels (ships, spacecrafts, planes, trains) correctly. Use colons to punctuate business letter salutations and sentences introducing lists. Use semicolons to punctuate compound and compound-complex sentences when appropriate. Use apostrophes to punctuate the following: contractions, singular possessives, and plural possessives. Use hyphens, dashes, parentheses, ellipses, and brackets correctly. Spell words correctly. Use paragraph breaks to reinforce the organizational structure, including dialogue. Demonstrate control of grammar and usage in Parallel structure writing: Comparative and superlative degrees of Parts of speech adjectives Verb forms and tenses Modifier placement Subject/verb agreement Homonyms Pronoun/antecedent agreement Use appropriate format and cite sources using the APA manual. 7 Speaking Standards School for Adult Learning The content of any speaking assignment in the School for Adult Learning is determined by the instructor and the discipline. However, every instructor should specify that each speaking assignment will also be assessed on the following standards. Successful students will develop content appropriate for the audience and the assignment. Did the student select an appropriate topic? Did the student have sufficient information to develop the topic? Did the student have quality information to develop the topic? Did the student use strategies to create credibility with the audience? Did the student use emotional strategies appropriate to the topic and audience? Did the student use sound reasoning? Did the student cite the sources for the information in the speech? Successful students will organize the material presented so that the message is clear to the audience. Did the student select the best information to present? Did the student have an introduction that caught the attention of the audience and narrow to a thesis sentence? Did the student have clear main points in the body of the speech? Did the student use transitions and internal summaries so that the speech flowed coherently? Did the student have a conclusion that summarized the main points and end in a way that left an impact on the audience? Successful students use language that is appropriate for the occasion. Did the student use language that was grammatically correct? Did the student use language that the audience understood? Did the student use language that was precise? Did the student use language that was personal and direct? Successful students will deliver the message using appropriate gestures, movements, and voice. Did the student use gestures that reinforced the meaning of the speech? Did the student use movement that reinforced the meaning of the speech? Did the student speak at an appropriate rate? Did the student speak with variety and expressiveness? Did the student speak with appropriate volume? Did the student have any mannerisms that distracted from the content of the speech? Successful students will remember the presentation well enough to connect directly with the listeners. Was the student able to maintain eye contact with the audience? Was the student able to deliver the speech with minimal use of notes? Did the student directly connect with the audience? 8 RUBRIC FOR REACTION PAPERS: Comm-331: Interpersonal Communication Name _______________________________________________ Explanation of the assigned material from the text Poor 1 Explanation is unclear, missing, or not consistent with statements in the text Score ______________________ Good 3 Explanation is clear and consistent with statements in the text, but is little more than the basic definition(s) Very Good 4 Explanation is clear, consistent with statements in the text, developed, but lacks some detail and background Excellent 5 Explanation is clear, consistent with statements in the text, welldeveloped, and detailed 6 or 7 = ________ 8 points = _______ 9 or 10 = ________ Examples, reasons, and explanations (or other forms of support) illustrate the assigned material from the text Examples, reasons, and explanations (or other forms of support) illustrate the assigned material but lacks the detail and compelling nature of an excellent paper Examples, reasons, and explanations (or other forms of support) illustrate the assigned material, are compelling, and are well-developed 6 or 7 = ________ 8 points = _______ 9 or 10 = ________ 0 to 5 = _____ Examples, reasons, and explanations (or other appropriate forms of support) from your life and observations that illustrate the material in the text Examples, reasons, and explanations (or other forms of support) do not illustrate the assigned material from the text 0 to 5 =______ Sentence fluency 1. 2. Use a variety of sentence structures (simple, compound, complex, and compoundcomplex) and lengths to reinforce relationships among ideas and to enhance the flow of the writing. Show extensive variation in sentence beginnings, lengths, and patterns to enhance the flow of writing. 3. Demonstrate a flow that is not awkward or unclear. Conventions Use capitals correctly for: proper nouns, holidays, places or regional names, languages, historical events, organizations, academic courses (algebra/Algebra I), product names, words used as names (Grandpa), literary titles (book, story, play, song),titles, abbreviations Use commas to punctuate the following correctly: items in a series, greetings and closing of letters, introductory words, phrases, and clauses, direct address, interrupters, compound sentences, appositives, dialogue Use semicolons to punctuate compound and compoundcomplex sentences when appropriate Use apostrophes to punctuate contractions, singular possessives, and plural possessives. Use quotation marks to punctuate dialogue, titles, and exact words from sources. Use hyphens, dashes, parentheses, ellipses, and brackets correctly. Use underlining or italics to identify titles and vessels (ships, spacecrafts, planes, trains) correctly. Spell words correctly. Use paragraph breaks to reinforce the organizational structure, including dialogue. Use colons to punctuate business letter salutations and sentences introducing lists. 9 Demonstrate control of grammar and usage in writing: parts of speech, verb forms and tenses, subject/verb agreement, pronoun/antecedent agreement, parallel structure, comparative and superlative degrees of adjectives, modifier placement, homonyms 0 - 3 errors = 5 pts 4 - 7 errors = 4 pts 6 - 9 errors = 3 pts 10 - 13 errors = 2 pts 14 - 16 errors = 1 pts 17 errors or = 0 Use appropriate format and cite sources using the APA manual. Write in 1st or 3rd person, not 2nd. Comma splices, runon sentences, fragments RUBRIC FOR PRESENTATION Average Good Criteria Fair Knowledge Student does not have grasp of information; cannot answer questions about subject Student is uncomfortable with information and is able to answer only rudimentary questions. Student is at ease with content, but fails to elaborate. Content Unable to give specific details; cannot understand the topic Details are somewhat sketchy; not enough information given to understand the subject Introduction & Conclusion Student does not display clear introductory or closing remarks. Student clearly uses either an introductory or closing remark, but not both. Some details are nonsupporting to the subject; pieces of important information are missing Student displays clear introductory and closing remarks. Audience cannot understand presentation because there is no sequence of information. Presentation has four or more grammatical errors. Presentation includes superfluous slides or none whatsoever. Audience has difficulty following presentation because speaker jumps around. Speaker presents information in logical sequence which audience can follow. Presentation has three grammatical errors. Presentation has no more than two grammatical errors. Presentation includes fewer than 10 slides. They relate to the text and presentation; however, do not reach the level of professional quality. Organization Grammar Power Point Eye Contact Speaker reads the presentation with no eye contact. Presentation includes slides that often do not support the text. Some slides are not visually appealing and contain misspelled words or other errors. Speaker occasionally uses eye contact, but still reads most of the presentation Body Movement No movement or descriptive gestures. Very little movement or descriptive gestures. Poise Tension & nervousness is obvious; has trouble recovering from mistakes. Displays mild tension; has trouble recovering from mistakes. Voice Audience has difficulty understanding the speaker Speaker does not have a command of all vocal attributes Speaker maintains eye contact most of the time but frequently returns to notes or power point. Made movements or gestures that enhanced presentation Makes minor mistakes, but quickly recovers; displays little or no tension. Student has good command of rate, pitch, enunciation & volume Excellent Student demonstrates full knowledge (more than required) with explanations & elaboration. Points 10 _____ Student covered topic thoroughly; did not exclude important information 10 ____ Student delivers open & closing remarks that capture the attention of the audience and set the mood. Speaker presents information in logical, interesting sequence which audience can follow. Presentation has no grammatical errors. 5 Presentation includes a minimum of 10 slides and has a professional look with an overall graphical theme that appeals to the audience & compliments the information. Each slide is visually neat incorporating a variety of layouts. Speaker maintains eye contact with audience, seldom returning to notes or power point. Movements seemed fluid and helped the audience visualize. Displays relaxed, selfconfident nature about self, with no mistakes. Student has excellent command of rate, pitch, enunciation & volume _____ 5 _____ 3 _____ 5 _____ 3 _____ 3 _____ 3 _____ 3 _____ 10 Citations and Common Mechanical Errors Citations Direct Quotations: Interpersonal communication can be defined as “a distinct type of interaction between people” p. 20). Citing a source that you haven’t read: Martin Buber distinguished between “three levels of communication: I-It, I-You, and I-Thou” p. 21). Paraphrasing: Wood discusses how language can define things. It helps determine our perceptions; it can and it can affect relationships (p. 109-110). (Wood, (Wood, totalize; Common Mechanical Errors RO Run-on sentence. You have two complete sentences run together with no punctuation. Place a semicolon between them or make them two sentences. CS Comma splice. You have written two sentences and joined them together with a comma. Place a semicolon between them or make them two sentences. Frag Fragment. You have written a phrase, not a complete sentence. Lc Lower case. You have capitalized a word and you shouldn’t have. = Two lines under a letter means that it should be capitalized. Sp Spelling. You have misspelled a word. Wd Wrong Word. You have used a word incorrectly. Cw Choice of Words. The word you used is awkward or inappropriate. P.A. Pronoun/Antecedent Agreement. The pronoun used did not agree with the antecedent. Ex. “An individual who rarely speaks to others is often considered unfriendly. They have few friends.” Change “individual” to “individuals” so that the pronoun “they” agrees with the antecedent “individuals” in number. S.V. Subject/Verb Agreement. The subject of the sentence must agree with the verb in number. // Parallel. When you write a series, the parts of speech must be parallel. Example: She enjoys swimming, running cross-country, and watching movies. T Tense. You have switched tense for no appropriate reason. 2nd Second person. You have written in the second person (you). Change it to 1st person (I or we) or 3rd person (he, she, it, or they). P Paragraph. You need to indent for a new paragraph. Awk clear. Awkward. What you have written is awkward and confusing. You need to rewrite the passage so that it is Miscellaneous Place punctuation on the inside of quotation marks unless it’s a citation. Ex. “I enjoyed that movie.” Write out numbers under 10. 11