State of Kansas February 19, 2008 Request for Proposal 11027 Page 1 of 179 Request for Proposal (RFP) Number: 11027 PR Number: 015348 Replaces Contract: None Date Released: February 19, 2008 Procurement Officer: Telephone: E-Mail Address: Web Address: Angela Hoobler 785-296-5387 angela.hoobler@da.ks.gov http://da.ks.gov/purch Closing Date: April 2, 2008: 2:00 PM Item: Financial Management System Software and Associated Integration Services Agency: Location: Department of Administration Topeka, Kansas Term of Contract: Please see RFP Section 4.1. Pre-Proposal Conference: A Pre-Proposal Conference will be held at the date and time specified in the RFP Schedule of Events (see RFP Section 2.5) at the following location: Memorial Hall Auditorium 120 SW 10th Avenue, 2nd Floor Topeka, KS Attendance is not required at the Pre-Proposal Conference, but is strongly encouraged. Any questions requesting clarification of the Request for Proposal shall be submitted electronically in Microsoft Word format to the Procurement Officer indicated above, prior to 12:00 noon Central Time on the date specified in the RFP Schedule of Events (see RFP Section 2.5). Questions shall include a reference to the applicable RFP Section and a page number or line item (i.e., Section 2.3, page 28; Appendix 1, Line AP 209.030; Cost Schedule 4). Impromptu questions will be permitted and spontaneous verbal unofficial answers may be provided at the Pre-Proposal Conference. However, Proposers must understand that the only official answer or position of the State of Kansas will be in writing as a part of an official RFP Addendum. Failure to notify the Procurement Officer of any conflicts or ambiguities in the Request for Proposal may result in items being resolved in the best interest of the State. Any modification to this Request as a result of the Pre-Proposal Conference, as well as written answers to written questions, shall be made in writing by official addendum and posted to the Division of Purchases’ web site, http://da.ks.gov/purch/. All vendors are advised that only written communications are binding. It shall be the responsibility of all participating Proposers to acquire any and all addenda and additional information as it is made available from the web site cited above. Proposers need to check the web site periodically for any additional information or instructions. Notification of the availability of official addenda, FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 2 of 179 instructions, or additional information will be emailed to all vendors who have sent an Expression of Interest Form to the Procurement Officer listed above. Expression of Interest Form: The Expression of Interest Form is included in RFP Section 1. Please follow the instructions on the form. RFP Definitions: Throughout this RFP the following terms shall be used to designate mandatory and non-mandatory requirements: MAY, SHOULD, CAN, OPTIONALLY: Denotes desirable, non-mandatory language. MUST, WILL, SHALL: Denotes mandatory language; a requirement that must be met without alteration. Reference Forms: Proposers are advised to pay particular attention to RFP Section 5.4.12. Immediate and timely action is required concerning references. READ THIS REQUEST CAREFULLY Failure to abide by all of the conditions of this Request may result in the rejection of a proposal. It is the Proposer’s responsibility to monitor the Division of Purchases web site at http://da.ks.gov/purch/ on a regular basis for any changes/addenda or any changes to the RFP Schedule of Events. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 3 of 179 TABLE OF CONTENTS PREFACE: RFP ORGANIZATION ................................................................................ 5 RFP SECTION 1: FORMS ............................................................................................. 6 EXPRESSION OF INTEREST FORM ..................................................................................................... 7 SIGNATURE SHEET ............................................................................................................................... 8 SUPPLIER DIVERSITY SURVEY FORM ................................................................................................ 9 TAX CLEARANCE FORM ..................................................................................................................... 11 CONTRACTUAL PROVISIONS ATTACHMENT ................................................................................... 12 CERTIFICATION REGARDING IMMIGRATION REFORM & CONTROL ............................................ 14 PROPOSED INTEGRATION SERVICES REFERENCE QUESTIONNAIRE ....................................... 15 PROPOSED ERP SOFTWARE REFERENCE QUESTIONNAIRE ...................................................... 20 RFP SECTION 2: RFP PURPOSE, BACKGROUND, AND GENERAL AND ADMINISTRATIVE INFORMATION.............................................................................. 25 RFP SECTION 3: CONTRACT TERMS AND CONDITIONS ...................................... 50 RFP SECTION 4: FMS SCOPE AND APPROACH ..................................................... 82 RFP SECTION 5: PROPOSAL RESPONSE ............................................................. 108 TECHNICAL PROPOSAL TITLE PAGE .............................................................................................. 110 TECHNICAL PROPOSAL TRANSMITTAL LETTER ........................................................................... 110 TECHNICAL PROPOSAL RFP ADDENDA ......................................................................................... 111 TECHNICAL PROPOSAL TABLE OF CONTENTS ............................................................................ 111 TECHNICAL PROPOSAL TAB 1 – EXECUTIVE SUMMARY............................................................. 112 TECHNICAL PROPOSAL TAB 2 – MANDATORY QUALIFICATIONS .............................................. 112 TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS ........................................ 113 TECHNICAL PROPOSAL TAB 4 – PROPOSER CORPORATE INFORMATION .............................. 114 TECHNICAL PROPOSAL TAB 5 – SUBCONTRACTOR CORPORATE INFORMATION ................. 114 TECHNICAL PROPOSAL TAB 6 – LICENSED PRODUCT INFORMATION ..................................... 115 TECHNICAL PROPOSAL TAB 7 – IMPLEMENTATION AND INTEGRATION SERVICES ............... 123 TECHNICAL PROPOSAL TAB 8 – REFERENCES ............................................................................ 141 TECHNICAL PROPOSAL TAB 9 – PROJECT STAFF AND ORGANIZATION .................................. 144 TECHNICAL PROPOSAL TAB 10 – ACCOUNTS RECEIVABLE AND BILLING PILOT ................... 145 TECHNICAL PROPOSAL TAB 11 – ALTERNATIVE SERVICES APPROACH ................................. 145 TECHNICAL PROPOSAL APPENDIX 1: FUNCTIONAL REQUIREMENTS ..................................... 145 TECHNICAL PROPOSAL APPENDIX 2: TECHNICAL REQUIREMENTS / QUESTIONNAIRE ....... 145 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 4 of 179 TECHNICAL PROPOSAL APPENDIX 3: DATA WAREHOUSE AND REPORTING REQUIREMENTS. ............................................................................................................................................. 145 TECHNICAL PROPOSAL APPENDIX 4: MARKETING MATERIALS ............................................... 148 TECHNICAL PROPOSAL APPENDIX 5: EXCEPTIONS ................................................................... 149 TECHNICAL PROPOSAL APPENDIX 6: SAMPLE STATEMENT OF WORK (SOW) ...................... 149 COST PROPOSAL TITLE PAGE ........................................................................................................ 150 COST PROPOSAL TAB A: TABLE OF CONTENTS ......................................................................... 151 COST PROPOSAL TAB B: EXECUTIVE SUMMARY ........................................................................ 151 COST PROPOSAL TAB C: ADMINISTRATIVE REQUIREMENTS ................................................... 151 COST PROPOSAL TAB 1: SCHEDULE 1 – SUMMARY PRESENTATION SCHEDULE ................. 151 COST PROPOSAL TAB 2: SCHEDULE 2 – TOTAL COST SUMMARY SCHEDULE ...................... 152 COST PROPOSAL TAB 3: SCHEDULE 3 – DELIVERABLES PAYMENT SCHEDULE ................... 153 COST PROPOSAL TAB 4: SCHEDULE 4 – STAFFING PLAN BY ACTIVITY SCHEDULE ............. 153 COST PROPOSAL TAB 5: SCHEDULE 5 – STAFFING PLAN BY POSITION SCHEDULE ............ 153 COST PROPOSAL TAB 6: SCHEDULE 6 – TRAINING BREAKDOWN SCHEDULE....................... 153 COST PROPOSAL TAB 7: SCHEDULE 7 – ENHANCEMENTS AND MODIFICATIONS SCHEDULE .. ............................................................................................................................................. 154 COST PROPOSAL TAB 8: SCHEDULE 8 – OTHER COSTS SCHEDULE ...................................... 154 COST PROPOSAL TAB 9: SCHEDULE 9 – LABOR RATES SCHEDULE ....................................... 154 COST PROPOSAL TAB 10: ESSENTIAL HARDWARE AND SOFTWARE COSTS ........................ 154 COST PROPOSAL TAB 11: TRAINING FACILITIES COSTS ........................................................... 154 COST PROPOSAL TAB 12: OPTIONAL SOFTWARE COSTS ......................................................... 154 RFP APPENDIX 1: FUNCTIONAL REQUIREMENTS............................................... 156 RFP APPENDIX 2: TECHNICAL REQUIREMENTS ................................................. 157 RFP APPENDIX 3: INTERFACING SYSTEM REQUIREMENTS .............................. 158 RFP APPENDIX 4: CONVERSION REQUIREMENTS .............................................. 169 RFP APPENDIX 5: COST PROPOSAL SCHEDULES.............................................. 175 RFP APPENDIX 6: APPLICATION ARCHITECTURE QUESTIONNAIRE ............... 176 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 5 of 179 Preface RFP ORGANIZATION This RFP is organized in the following manner: RFP Section 1 – Forms: Contains the various forms that support the procurement process and the submission of a proposal. RFP Section 2: RFP Purpose, Background, and General and Administrative Information: Contains an explanation of the RFP purpose, the project background, information concerning existing statewide administrative systems, mandatory qualifications, the RFP Schedule of Events, various Proposer instructions, and other items of interest to the Proposer. RFP Section 3: Contract Terms and Conditions: Contains several terms and conditions under which the Contractor shall perform the contract. RFP Section 4: FMS Scope and Approach: Contains the term of contract, and a summary of the solution scope, including software functional scope, special considerations, implementation and integration services scope, and organizational scope. Resources to be provided by the State are also discussed. RFP Section 5: Proposal Response: Contains proposal submission information, and instructions concerning how Proposers are to structure and format their proposals. Detailed instructions are given for each section of both the Technical Proposal and the Cost Proposal. RFP Appendices: RFP Appendix 1: Functional Requirements RFP Appendix 2: Technical Requirements RFP Appendix 3: Interfacing System Requirements RFP Appendix 4: Conversion Requirements RFP Appendix 5: Cost Proposal Schedules RFP Appendix 6: State of Kansas Application Architecture Questionnaire FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 6 of 179 RFP Section 1 FORMS Forms: Immediately following are the various forms that support the procurement process and the submission of a proposal. These forms are as follows: 1. Expression of Interest Form; 2. Signature Sheet; 3. Supplier Diversity Survey Form; 4. Tax Clearance Form; 5. DA-146a Contractual Provisions Attachment; 6. Certification Regarding Immigration Reform & Control; 7. Proposed Integration Services Reference Questionnaire; and 8. Proposed ERP Software Reference Questionnaire. Proposers shall complete applicable forms in accordance with the instructions contained within each, and submit with the proposal. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 7 of 179 EXPRESSION OF INTEREST FORM Item: Financial Management System Software and Associated Integration Services Agency: Department of Administration By submitting this form, a vendor is expressing an interest in the State of Kansas Financial Management System Software and Associated Integration Services procurement. The form will be used to create an email mailing list of interested vendors or individuals for the procurement. Whenever a communication of interest to potential Proposers and subcontractors is posted to the Division of Purchases web site at http://da.ks.gov/purch/, then those on the mailing list will receive an email advising them of that event with instructions on how to access the communication. The State is not responsible for email delivery failures. Please send completed forms to Angela Hoobler, Procurement Officer, via: Email at angela.hoobler@da.ks.gov FAX at 785-296-7240 United States Postal Service at: 900 S. W. Jackson Street, Room 102-N Topeka, Kansas 66612-1286 Courier at: 900 S. W. Jackson Street, Room 102-N Topeka, Kansas 66612-1286 785-296-2376 Hand delivery at: 900 S. W. Jackson Street, Room 102-N Topeka, Kansas 66612-1286 Contact Name Company Mailing Address Office Telephone City & State Zip Mobile Fax E-Mail Signature Date Typed Name Title If an interested company desires to list multiple individuals, please submit a separate form for each. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 8 of 179 SIGNATURE SHEET Item: Financial Management System Software and Associated Integration Services Agency: Department of Administration Closing Date: April 2, 2008 By submission of a proposal and the signatures affixed thereto, the Proposer certifies and warrants that all products and services proposed meet or exceed all requirements of this specification as set forth in the Request and that all exceptions are clearly identified. Legal Name of Person, Firm or Corporation Mailing Address Toll Free Telephone Tax Number City & State Local Zip Cell: Fax E-Mail Signature Date Typed Name Title In the event that the contact for the proposal process is different from the person specified above, indicate contact information below. Proposal Process Contact Name Mailing Address Toll Free Telephone City & State Local Zip Cell: Fax E-Mail If awarded a contract and purchase orders are to be directed to an address other than the legal address specified above, indicate mailing address and telephone number below. Mailing Address Toll Free Telephone City & State Local Zip Cell: Fax E-Mail Pricing is available to political subdivisions of the State of Kansas. (Refusal will not be a determining factor in award of this contract.) Yes ____ No ___ Agencies may use the Business Procurement Card for contract purchases. (Refusal will not be a determining factor in award of this contract.) Yes ____ No ___ FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 9 of 179 State of Kansas Department of Administration Division of Purchases Supplier Diversity Survey Form Why is the Division of Purchases requesting this information? Current statutes governing the activities of the Kansas Division of Purchases do not include preferences or set-asides for Small Business Enterprises (SBEs). The Division of Purchases is interested in determining to what extent purchase orders and contracts are awarded to SBEs under existing work efforts. Please Note: You must submit this form with each bid opportunity. Persons or concerns wishing to receive a Purchase Order or Contract Award resulting from this bid opportunity must provide the information contained in this document before the award is made. To help expedite this procurement, it is requested that you submit this form with your proposal. COMPANY DATA Legal Company Name Doing Business As (if applicable) Federal Tax ID Number / FEIN Diversity Program Contact Name Title Phone Number Fax Number E-Mail Address Company Web Address City State Legal Structure: □ Corporation □ Partnership Zip Code □ Non-Profit Signature □ Sole Proprietorship □ LLC Date: COMPANY DIVERSITY DATA (A) Business Classification (See Appendix A of this form [on next page] for definitions): Is your business a Small Business Enterprise (SBE) as defined by the SBA? □ Yes □ No □ Don’t Know Check all that Apply: □ Disabled (DIS) □ SBA-Small Disadvantage Business (SDB) □ Veteran-Owned (VBE) □ Women-Owned (WBE) □ Service-Disabled Veterans-Owned (DVBE) □ African American □ Native American □ Minority-Owned Business Enterprise (MBE) □ Hispanic American □ Asian Pacific American □ Disadvantaged Business Enterprise (DBE) □ Asian Subcontinent American □ Other: __________________________________________________________ (B) Has your Business Classification Status been certified by a state, municipal, federal or other certifying agency? □ No □ Yes Certifying Entity: Other State of Kansas Resources for Small Business Enterprises (SBE) Kansas Department of Commerce Office of Minority/Women Business Development http://www.kansascommerce.com/IndexPages/Pgm01.aspx?rscId=996008588532 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 10 of 179 State of Kansas Department of Administration Division of Purchases Supplier Diversity Survey Form Appendix A Definition of Terms Small Business Enterprise / Concern (SBE) SBEs are businesses that do not exceed the size standard for the product or service it is providing as measured by its employment and/or business receipts in accordance with the U.S. SBA numerical size standards. These standards are defined as FAR 52.219-8, 13 CFR Part 121 and 13 CFR 121.410. Disadvantaged Business Enterprise (DBE) DBEs are defined as a business which are (a) owned by socially disadvantaged individuals who have been subjected to racial or ethnic prejudice or cultural bias because of their identity as a member of a group without regard to their individual qualities; or (b) owned by economically disadvantaged individuals whose ability to compete in the free enterprise system has been impaired due to diminished opportunities to obtain capital and credit as compared to others in the same line of business who are not socially disadvantaged. Disabled Business Enterprise (DIS) DIS businesses are at least 51% owned and controlled by one or more U.S. citizens who has a physical or mental impairment which substantially limits one or more of such person’s major life activities. Small Disadvantage Business Concern (SDB) SDB businesses are certified by the SBA as meeting the following criteria: (1) they are small business concern and (2) must be at least 51% owned and controlled by one or more U.S. citizens who are socially and economically disadvantaged. African Americans, Asian Pacific Americans, Asian Subcontinent Americans, Hispanic Americans and Native Americans are presumed to qualify as being socially disadvantaged. Other individuals can qualify if they show by a preponderance of the evidence that they are socially disadvantaged. In addition, the personal net worth of each eligible owner applicant must be less than $750,000, excluding the values of the applicant’s ownership interest in the business seeking certification and the owner’s primary residence. Successful applicants must also meet applicable size standards for small businesses in their industry. SDB regulations can be found in FAR 52.219-8 and 13 CFR parts 121 & 124. Veterans-Owned Business Concern (VBE) VBE businesses are at least 51% owned and controlled by one or more U.S. citizens who are Veterans of the U.S. Armed Forces. In the case of any publicly owned business, at least 51% of the stock is owned by one or more veterans and one or more veterans must control the management and daily business operation. The term “Veteran” means a person who served in the active military, naval or air service and who was discharged or released there from under conditions other than dishonorable. VBE regulations can de found in FAR 52.219-9 & 38 USC 101 (2). Service-Disabled Veterans-Owned Business Concern (DVBE) DVBE businesses are at least 51% owned and controlled by one or more U.S. citizens who are service-disabled Veterans of the U.S. Armed Forces. In the case of any publicly owned business, at least 51% of the stock is owned by one or more service-disabled veterans and one or more veterans must control the management and daily business operation. The term “Veteran” means a person who served in the active military, naval or air service and who was discharged or released there from under conditions other than dishonorable. The term “Service-Disabled” means a veteran of the U.S. Military Service has a service-connected disability with a disability rating of 0%-100%. In the case of permanent or severe disability, the spouse or caregiver of such a service-disabled veteran may control the management and daily operations. DVBE regulations can be found in FAR 52.219-9 & 38 USC 101 (2) & USC 101 (16). Women-Owned Business Concern (WBE) WBE businesses are at least 51% owned and controlled by one or more U.S. citizens who are female gender. In the case of any publicly owned business, at least 51% of the stock is owned by one or more women and one or more women must control the management and daily business operations. For Federal contracting regulations see FAR 52-219-8. Minority-Owned Business Enterprise (MBE) MBE businesses are at least 51% owned and controlled by one or more U.S. citizens belonging to certain ethnic minority groups. In the case of any publicly owned business, at least 51 % of the stock is owned by one or more minorities, and one or more minorities must control the management and daily business operations. “Ethnic Minority Groups” are people of Asian Pacific American, Asian Subcontinent American, African American, Hispanic American and Native American descent. African Americans: People whose origins lay in any of the Black racial groups of Africa. Asian Pacific Americans: People whose origins lay in Brunei, Burma, China, Guam, Indonesia, Japan, Kampuchea (Cambodia), Korea, Laos, Malaysia, Northern Mariana Islands, Republic of the Marshall Islands, Federated States of Micronesia, Republic of Palau (U.S. Trust Territory of the Pacific Islands), the Philippines, Samoa, Singapore, Taiwan, Thailand and Vietnam. Asian Subcontinent Americans: People whose origins lay in Bangladesh, Bhutan, India, Pakistan, Sri Lanka or Nepal. Hispanic Americans: People whose origins are in the South and Central America, Mexico, Puerto Rico, Cuba or the Iberian Peninsula (including Portugal). Native Americans: American Indians, Inuit (Eskimos), Aleuts, and native Hawaiians of Polynesian ancestry. Date of Last Update: March, 2007 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 11 of 179 TAX CLEARANCE FORM Per K.S.A. 75-3740-(c), the Director of Purchases may reject the proposal of any Proposer who is in arrears on taxes due the State of Kansas. The Division of Purchases will confirm tax status of all potential contractors and subcontractors prior to the release of a purchase order or contract award. The State of Kansas reserves the right to allow a Proposer an opportunity to clear tax status within ten (10) calendar days, or to proceed with award to the next lowest responsive Proposer, whichever is determined by the Director of Purchases to be in the best interest of the State. The Secretary of Revenue is authorized to exchange such information with the Director of Purchases as is necessary to determine the Proposer’s tax clearance status, notwithstanding any other provision of law prohibiting disclosure of the contents of taxpayer records or information. Instructions on how to check Tax Clearance Status can be found at the following web site: http://www.ksrevenue.org/taxclearance.htm Information about Tax Registration can be found at the following web site: http://www.ksrevenue.org/busregistration.htm Contact Information: Please provide the attached contact information for use should the State of Kansas need to contact the appropriate officials within your company to discuss your tax clearance / registration status. CONTRACTOR Contact Person for Tax Issues: Company Name: Tax Number: Mailing Address City & State Toll Free Telephone Zip Code Local Cell: Fax E-Mail SUBCONTRACTOR(S) Contact Person for Tax Issues: Company Name: Tax Number: Mailing Address City & State Toll Free Telephone Zip Code Local Cell: Fax E-Mail Additional pages may be added, as required, indicating the same information for multiple subcontractors. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 12 of 179 State of Kansas Department of Administration DA-146a (Rev. 1-01) CONTRACTUAL PROVISIONS ATTACHMENT Important: This form contains mandatory contract provisions and must be attached to or incorporated in all copies of any contractual agreement. If it is attached to the vendor/contractor's standard contract form, then that form must be altered to contain the following provision: "The Provisions found in Contractual Provisions Attachment (Form DA-146a, Rev. 1-01), which is attached hereto, are hereby incorporated in this contract and made a part thereof." The parties agree that the following provisions are hereby incorporated into the contract to which it is attached and made a part thereof, said contract being the _____ day of ____________________, 20 _____. 1. Terms Herein Controlling Provisions: It is expressly agreed that the terms of each and every provision in this attachment shall prevail and control over the terms of any other conflicting provision in any other document relating to and a part of the contract in which this attachment is incorporated. 2. Agreement With Kansas Law: All contractual agreements shall be subject to, governed by, and construed according to the laws of the State of Kansas. 3. Termination Due To Lack Of Funding Appropriation: If, in the judgment of the Director of Accounts and Reports, Department of Administration, sufficient funds are not appropriated to continue the function performed in this agreement and for the payment of the charges hereunder, State may terminate this agreement at the end of its current fiscal year. State agrees to give written notice of termination to contractor at least 30 days prior to the end of its current fiscal year, and shall give such notice for a greater period prior to the end of such fiscal year as may be provided in this contract, except that such notice shall not be required prior to 90 days before the end of such fiscal year. Contractor shall have the right, at the end of such fiscal year, to take possession of any equipment provided State under the contract. State will pay to the contractor all regular contractual payments incurred through the end of such fiscal year, plus contractual charges incidental to the return of any such equipment. Upon termination of the agreement by State, title to any such equipment shall revert to contractor at the end of State's current fiscal year. The termination of the contract pursuant to this paragraph shall not cause any penalty to be charged to the agency or the contractor. 4. Disclaimer Of Liability: Neither the State of Kansas nor any agency thereof shall hold harmless or indemnify any contractor beyond that liability incurred under the Kansas Tort Claims Act (K.S.A. 75-6101 et seq.). 5. Anti-Discrimination Clause: The contractor agrees: (a) to comply with the Kansas Act Against Discrimination (K.S.A. 441001 et seq.) and the Kansas Age Discrimination in Employment Act (K.S.A. 44-1111 et seq.) and the applicable provisions of the Americans With Disabilities Act (42 U.S.C. 12101 et seq.) (ADA) and to not discriminate against any person because of race, religion, color, sex, disability, national origin or ancestry, or age in the admission or access to, or treatment or employment in, its programs or activities; (b) to include in all solicitations or advertisements for employees, the phrase "equal opportunity employer"; (c) to comply with the reporting requirements set out at K.S.A. 44-1031 and K.S.A. 44-1116; (d) to include those provisions in every subcontract or purchase order so that they are binding upon such subcontractor or vendor; (e) that a failure to comply with the reporting requirements of (c) above or if the contractor is found guilty of any violation of such acts by the Kansas Human Rights Commission, such violation shall constitute a breach of contract and the contract may be cancelled, terminated or suspended, in whole or in part, by the contracting state agency or the Kansas Department of Administration; (f) if it is determined that the contractor has violated applicable provisions of ADA, such violation shall constitute a breach of contract and the contract may be cancelled, terminated or suspended, in whole or in part, by the contracting state agency or the Kansas Department of Administration. Parties to this contract understand that the provisions of this paragraph number 5 (with the exception of those provisions relating to the ADA) are not applicable to a contractor who employs fewer than four employees during the term of such contract or whose contracts with the contracting state agency cumulatively total $5,000 or less during the fiscal year of such agency. 6. Acceptance Of Contract: This contract shall not be considered accepted, approved or otherwise effective until the statutorily required approvals and certifications have been given. 7. Arbitration, Damages, Warranties: Notwithstanding any language to the contrary, no interpretation shall be allowed to find the State or any agency thereof has agreed to binding arbitration, or the payment of damages or penalties upon the occurrence of a contingency. Further, the State of Kansas shall not agree to pay attorney fees and late payment charges beyond those available under the Kansas Prompt Payment Act (K.S.A. 75-6403), and no provision will be given effect which attempts to exclude, modify, disclaim or otherwise attempt to limit implied warranties of merchantability and fitness for a particular purpose. 8. Representative's Authority To Contract: By signing this contract, the representative of the contractor thereby represents that such person is duly authorized by the contractor to execute this contract on behalf of the contractor and that the contractor agrees to be bound by the provisions thereof. 9. Responsibility For Taxes: The State of Kansas shall not be responsible for, nor indemnify a contractor for, any federal, state or local taxes which may be imposed or levied upon the subject matter of this contract. 10. Insurance: The State of Kansas shall not be required to purchase, any insurance against loss or damage to any personal property to which this contract relates, nor shall this contract require the State to establish a "self-insurance" fund to protect FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 13 of 179 against any such loss or damage. Subject to the provisions of the Kansas Tort Claims Act (K.S.A. 75-6101 et seq.), the vendor or lessor shall bear the risk of any loss or damage to any personal property in which vendor or lessor holds title. 11. Information: No provision of this contract shall be construed as limiting the Legislative Division of Post Audit from having access to information pursuant to K.S.A. 46-1101 et seq. 12. The Eleventh Amendment: "The Eleventh Amendment is an inherent and incumbent protection with the State of Kansas and need not be reserved, but prudence requires the State to reiterate that nothing related to this contract shall be deemed a waiver of the Eleventh Amendment." FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 14 of 179 CERTIFICATION REGARDING IMMIGRATION REFORM & CONTROL All Contractors are expected to comply with the Immigration and Reform Control Act of 1986 (IRCA), as may be amended from time to time. This Act, with certain limitations, requires the verification of the employment status of all individuals who were hired on or after November 6, 1986, by the Contractor as well as any subcontractor or sub-subcontractor. The usual method of verification is through the Employment Verification (I-9) Form. With the submission of this proposal, the Contractor hereby certifies without exception that Contractor has complied with all federal and state laws relating to immigration and reform. Any misrepresentation in this regard or any employment of persons not authorized to work in the United States constitutes a material breach and, at the State’s option, may subject the contract to termination and any applicable damages. Contractor certifies that, should it be awarded a contract by the State, Contractor will comply with all applicable federal and state laws, standards, orders and regulations affecting a person’s participation and eligibility in any program or activity undertaken by the Contractor pursuant to this contract. Contractor further certifies that it will remain in compliance throughout the term of the contract. At the State’s request, Contractor is expected to produce to the State any documentation or other such evidence to verify Contractor’s compliance with any provision, duty, certification, or the like under the contract. Contractor agrees to include this Certification in contracts between itself and any subcontractors in connection with the services performed under this contract. ____________________________________________ Signature, Title of Contractor FMS RFP ______________________ date State of Kansas February 19, 2008 Request for Proposal 11027 Page 15 of 179 STATE OF KANSAS Kansas Financial Management System (FMS) Project Proposed Integration Services Reference Questionnaire Use this form for the Proposer. Proposer Name (Vendor): ________________________________________________________________________ Reference (Client Organization) Name: ________________________________________________________________________ Reference Criteria Number: #8______________________________________________________________________ Person Responding to this Request for Reference Information: _______________________________________________________ Printed Name _______________________________________________________ Signature _______________________________________________________ Title _______________________________________________________ Telephone _______________________________________________________ Email _______________________________________________________ Date NOTE: Please provide responses to the items that appear on the following pages. If completed using an electronic copy in MS Word format, use as much space as required. If completed manually, please record response in space provided. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 16 of 179 A. Indicate (by checking appropriate box) ERP functionality acquired, which functionality that the vendor assisted your organization in implementing, and which is currently in production for your site. If the software is in production, please indicate the date it was put into production. If other major functionality not listed was acquired, please list these in the blank boxes at the bottom of the table. Assisted by Vendor In Production Acquired Functionality Accounts Payable General Ledger Cash Management Cost Allocation Project Accounting Grant Accounting Asset Management Procurement Reporting and Data Warehousing Accounts Receivable and Billing B. Please indicate the dates that the vendor provided services for the ERP software. From: Through: FMS RFP Date In Production State of Kansas February 19, 2008 Request for Proposal 11027 Page 17 of 179 C. Indicate the services for ERP software provided by the vendor to your organization. Project Management Technical Architecture and Infrastructure Design Requirements Validation Business Process Design and Software Configuration Reports Analysis and Development Enhancements and Modifications Interface Development Data Conversion Workflow Configuration Security Configuration Testing Training Documentation Knowledge Transfer Enterprise Readiness Communications Cultural Change Management Production Transition Establishment of a Help Desk Deployment (Roll-out) Support Post-Implementation Support Quality Assurance Other: __________________________________________________________________ Please rate your level of agreement with the following statements, and note any comments. IMPORTANT: If you mark “Disagree,” please provide an explanation of your response. Evaluation Question Agree Agree Strongly 1. We negotiated an equitable contract with the services vendor, with the terms and conditions that were important to us. Comments: Disagree Disagree Strongly 2. The vendor has been responsive when there have been issues or problems with the contract. Comments: 3. The vendor followed through with any representations made during the sales process. Comments: FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 18 of 179 Evaluation Question Agree Agree Strongly 4. The vendor has a sound project management methodology, using a comprehensive set of tools, processes, and templates. Comments: Disagree Disagree Strongly 6. The vendor was able to complete the project on time and within budget. Comments: 7. The vendor has been responsive when there have been post-production issues or problems. Comments: 8. Knowing what we know now, we would make the same decision to use this vendor for these services. Comments: 5. The vendor assigned the right number of vendor personnel with the right skills for the right amount of time to our project. Comments: 9. What other advice do you have for the State of Kansas? FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 19 of 179 D. Please provide the following information about your organization and your project. An estimate is sufficient, as we will use this data to improve our project budget. Organization’s operating budget: $___________________________________________ Number of employees: ____________________________________________________ ERP hardware platform: ___________________________________________________ ERP database platform: ___________________________________________________ ERP Project: implementation services cost: $__________________________________ Organization’s internal implementation cost: $__________________________________ FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 20 of 179 STATE OF KANSAS Kansas Financial Management System (FMS) Project Proposed ERP Software Reference Questionnaire Use this form for the ERP Software Provider. ERP Software Provider Name (Vendor): ________________________________________________________________________ Reference (Client Organization) Name: ________________________________________________________________________ Reference Criteria Number: #8______________________________________________________________________ Person Responding to this Request for Reference Information: _______________________________________________________ Printed Name _______________________________________________________ Signature _______________________________________________________ Title _______________________________________________________ Telephone _______________________________________________________ Email _______________________________________________________ Date NOTE: Please provide responses to the items that appear on the following pages. If completed using an electronic copy in MS Word format, use as much space as required. If completed manually, please record response in space provided. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 21 of 179 A. Indicate (by checking appropriate box) ERP functionality acquired, and which functionality is currently being implemented or in production for your site. If the software is in production, please indicate the date it was put into production. If the vendor was involved in the implementation of this module, check the box under “Assisted by Vendor.” If this was a module implemented using another vendor or done in-house, leave the “Assisted by Vendor” box blank. If other major functionality not listed was acquired, please list these in the blank boxes at the bottom of the table. In Production Assisted by Vendor Acquired Functionality Accounts Payable General Ledger Cash Management Cost Allocation Project Accounting Grant Accounting Asset Management Procurement Reporting and Data Warehousing Accounts Receivable and Billing FMS RFP Date In Production State of Kansas February 19, 2008 Request for Proposal 11027 Page 22 of 179 B. Please rate your level of agreement with the following questions, and note any comments. IMPORTANT: If you mark disagree, please provide an explanation of your response. Agree Agree Strongly Evaluation Question Disagree Disagree Strongly 1. We negotiated an equitable contract with the software vendor. Comments: 2. We were able to negotiate the contract terms and conditions that were important to us. Comments: 4. The vendor followed through with any representation made during the sales process. Comments: 5. We are satisfied with the quality of the software that we acquired. Comments: 3. We are satisfied with the vendor’s responsiveness when there have been issues or problems with the contract. Comments: FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 23 of 179 Agree Agree Strongly Evaluation Question Disagree Disagree Strongly 6. We are satisfied with the level of effort required to implement the software. Comments: 7. The software is meeting our business needs. Comments: 9. We are satisfied with the quality of the vendor service and support staff with which we have worked during the implementation and post-implementation phase of the project. Comments: 10. Knowing what we know now, we would make the same decision to acquire and implement this software. Comments: 8. We are satisfied with the vendor’s responsiveness when there have been issues or problems with the software. Comments: 11. What other advice do you have for the State of Kansas? FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 24 of 179 C. Please provide the following information about your organization and your project. An estimate is sufficient, as we will use this data to improve our project budget. Organization’s operating budget: $___________________________________________ Number of employees: ____________________________________________________ ERP hardware platform: ___________________________________________________ ERP database platform: ___________________________________________________ ERP Project: hardware cost: $______________________________________________ ERP Project: software cost: $_______________________________________________ ERP software annual maintenance: $_________________________________________ FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 25 of 179 RFP Section 2 RFP PURPOSE, BACKGROUND, AND GENERAL AND ADMINISTRATIVE INFORMATION 2.1 RFP Purpose: The State is issuing this RFP to define the State's minimum product and service requirements, solicit proposals capable of meeting the product and service requirements, detail the solution requirements, detail the proposal requirements, outline the State’s process for evaluating proposed solutions, and to select a single Contractor to provide a statewide Financial Management System (FMS) solution for the State. Through this RFP, the State seeks to buy the best services and products at the most favorable competitive prices, and to give all qualified business entities an opportunity to bid to provide the desired products and services. The State is seeking a qualified Proposer to provide a statewide Financial Management System (FMS), based on commercial off-the-shelf (COTS) Enterprise Resource Planning (ERP) software. Proposals shall address all the software licenses, implementation services, and hardware requirements necessary to provide a statewide FMS solution. Only fixed price proposals will be considered. A description of the functional software and implementation services scope for the project is provided in RFP Section 4. The functional requirements are referenced in RFP Appendix 1 and the technical requirements are referenced in RFP Appendix 2. The State has engaged Salvaggio, Teal & Associates (STA) to provide Financial Management System (FMS) Pre-Implementation Services and Independent Project Management Services. STA is not eligible for participation in the Financial Management System Software and Associated Integration Services RFP. The following terms are used to define the parties associated with this RFP: “Vendor” is a prospective Proposer. “Proposer” is used to denote a Service Provider that submits a timely proposal in response to this RFP. The successful Proposer will function as the primary contractor for the project. “Service Provider” refers to an entity that provides services either as the Proposer or under the supervision of the Proposer as a subcontractor. “Contractor” is an individual, company, corporation, firm or combination thereof with whom the State develops a contract for the procurement of goods or services. In this document it is used to denote the Proposer that is awarded a contract as a result of this procurement. The Contractor will have full responsibility and liability for the completion of all deliverables. “ERP Software Provider” refers to the entity offering the proposed ERP COTS software. The ERP Software Provider cannot be a Proposer, but shall be a subcontractor to the Proposer, except in the case where the ERP Software Provider acts as its own integrator or Service Provider. In this case, the ERP Software Provider can be a Proposer. The prohibited contracting arrangement is defined as a situation where the ERP Software Provider is the Proposer (primary contractor) offering only its software without any integration services, with a third-party Service Provider subcontracted for the integration services. “Third Party Software Provider” is any entity that provides software and software-related services as part of the State of Kansas FMS solution, other than the ERP Software Provider. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 26 of 179 “Software Provider” refers to any entity that provides software and software-related services as part of the State of Kansas FMS solution. It includes both the ERP Software Provider and the Third Party Software Providers. “Staff” refers to all of the Contractor’s employees, including the contractor’s and all subcontractor employees and contractors. All independent contractors are included within the definition of Staff. Product and service requirements are addressed separately in this RFP. A proposal may include multiple Third Party Software Providers and multiple Service Providers, but must include one and only one Proposer; all other entities are considered subcontractors. Also, a proposal must include one and only one ERP Software Provider. Furthermore, a Proposer can appear in one and only one proposal. Please refer to RFP Section 2.4 (Mandatory Qualifications) below. 2.2 Project Background: 2001 Needs Assessment Study The State conducted a needs assessment of its Statewide Financial Management System (FMS) in July 2001. The assessment included a cost-benefit study of various alternatives associated with meeting the State’s administrative business needs, including the possibility of acquiring and implementing a new statewide FMS. The final report included a recommendation that the State proceed with replacing the Statewide Accounting and Reporting System (STARS) with an FMS that would focus on providing improved management information in addition to processing financial transactions. However, the recommendations from the assessment were not implemented due to a brief downturn in the Kansas economy, resulting in a lack of funding to proceed with the FMS initiative. 2006 Needs Assessment Study Update In June 2006, the Department of Administration sponsored an update to the original 2001 Needs Assessment. The State decided to take this step for the following reasons: Changes in philosophy and approach to execution of State administrative functions. When the administration of Governor Kathleen Sebelius took office in January 2003, the State began to pursue a more decentralized approach to the governance of administrative functions, delegating authority to State agencies while fostering collaborative decision-making to achieve the best benefit for the State as a whole. This approach placed an increased focus on analyzing data about the State’s operations and pursuing efficiencies on an enterprise basis. As a byproduct of these efforts over the last few years (organized as the Governor’s Budget Efficiency and Savings Teams, or BEST), managers have become acutely aware of deficiencies in the State’s financial and procurement systems that make it difficult to obtain the information needed to adequately assess the efficiency of many aspects of operations. Changes associated with agency internal business processes. Since 2001, when the decision was made not to pursue the replacement of the existing statewide financial system, some agencies have begun to develop small and large scale custom applications to automate their processes. In addition, an evolving statutory and regulatory environment means that agencies were likely to have developed new and different processes in some areas since the previous study examined them, and programs supported by these processes may have changed significantly. Thus, the State felt it was necessary to re-examine agency requirements to bring them up-to-date with any changes in State operations since 2001. Advances in technology and changes in the marketplace since 2001. There have been considerable advances in technology (e.g., Web-enablement and service-oriented architecture) and in functionality for the public sector (e.g., new eProcurement FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 27 of 179 functionality and vendor/employee self-service) in recent years. Additionally, there has been considerable product consolidation in the ERP software marketplace. Why Should the State Implement an FMS? There are numerous reasons why the State is implementing an FMS system. The major drivers toward FMS can be grouped into three (3) categories: Legacy system deficiencies. Legacy system deficiencies are discussed in the 2006 Statewide Financial Management Needs Assessment Study Update, beginning on page 2-11. This document is available on the Kansas Statewide Financial Management System Project web site at http://da.ks.gov/ar/fms/. Technology enablers. Technology enablers are discussed in the 2006 Statewide Financial Management Needs Assessment Study Update, beginning on page 2-12. This document is available on the Kansas Statewide Financial Management System Project web site at http://da.ks.gov/ar/fms/. The results of the Business Case Analysis. The results of the Business Case Analysis are discussed in the 2006 Statewide Financial Management Needs Assessment Study Update, beginning on page 3-1. This document is available on the Kansas Statewide Financial Management System Project web site at http://da.ks.gov/ar/fms/. The 2006 Study Update confirmed the recommendation of the 2001 Study, recommending that the State move forward with implementing a statewide FMS, given the significant return the State could potentially realize from this investment. 2.3 Background on Existing Statewide Administrative Systems: This section provides background information concerning existing Kansas statewide administrative systems. STARS. Kansas Statute Annotated 75-3728 directs the Director of Accounts and Reports (Department of Administration) to formulate a system of central accounting and maintain centralized accounting records. These records include the general and controlling accounts of the State, and are coordinated with the accounting records maintained by state agencies, prescribing uniform classifications for receipts and expenditures for all state agencies in accordance with accepted governmental accounting practices. The STatewide Accounting and Reporting System (STARS) was developed in the 1980’s, implemented for the State of Kansas in 1990, and is currently utilized for controlling appropriations, processing payables, and general accounting purposes. STARS provides records showing at all times funds, accounts, and other pertinent classifications, the amounts appropriated, estimated revenues, actual revenues or receipts, amounts available for expenditure, total expenditures, unliquidated obligations, actual balances on hand, and the unencumbered balances of allotments or appropriations for each state agency. Because STARS is the accounting system of record, all agencies must use STARS, although many also utilize other stand-alone systems as well. Twenty-three (23) State agencies electronically interface with STARS, while the remaining agencies enter required information manually. Interfund vouchers, receipt vouchers, and journal vouchers are entered through the SOKI3+ system (separate from STARS – see below) and uploaded to STARS through a daily approval process. The STARS Ad Hoc Reporting System uses FOCUS software that allows users to view or extract selected data from a copy of the STARS database, providing financial reporting from STARS. The data in the Ad Hoc Reporting System is about fifteen (15) weeks through the latest day completed and does not include current day activity. Users can manipulate this data to fit their needs and download it into a database or a spreadsheet. SOKI3+. SOKI3+ is a custom-developed, web-based software application that provides agencies with the ability to easily generate receipt vouchers and inter-fund and journal voucher entries. In addition, there is an Orders module that is used by at least one (1) agency to sell commodities to other State agencies. This application directly interfaces with STARS. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 28 of 179 Additional information concerning SOKI3+ can be found in RFP Appendix 3 (Interfacing System Requirements) in the discussion of Treasury Systems. SHARP. For administering human resources and payroll processes, the State utilizes the PeopleSoft HRMS/Payroll application suite, known within the State as SHARP. This application interfaces with STARS at a summarized level of account distribution. SHARP has recently been upgraded to Oracle/PeopleSoft Enterprise HCM v8.9, and will not be replaced. Similar interfaces to SHARP from the new FMS will continue, as they are now currently done from STARS. Additional information concerning SHARP can be found in RFP Section 4.4.3. Budget Management System (BMS). The State utilizes a “stand-alone” budget development software application known as the Budget Management System (BMS) that is used by all State agencies to prepare their annual budgets. The BMS is based on the baseline budget preparation software purchased from Legacy Solutions (now Affinity Global Solutions, Inc.). The code structure for the BMS is different than for STARS. The BMS will not be replaced by functionality in the new FMS, and will need to be interfaced to the FMS. Additional information concerning the BMS can be found in RFP Section 4.4.6. Procurement Manager Plus. This application provides limited purchase requisition functionality for purchases that are processed through the Division of Purchases. This system does not interface with STARS. Additional information concerning Procurement Manager Plus can be found in the Procurement Comments paragraph in RFP Section 2.30. Central Setoff System. The Central Setoff System matches several payment sources (including Payroll, Income Tax Refunds, Homestead Property Tax and Food Sales Tax, Miscellaneous Payments, Unclaimed Property, KPERS Retirement Benefits, and Direct Payments) against the debtor file containing debts owed to state agencies and certain participating municipalities. Additional information about the Central Setoff System can be found in RFP Appendix 3 in the Central Setoff System paragraph. GENERAL AND ADMINISTRATIVE INFORMATION 2.4 Mandatory Qualifications. The State is seeking a vendor (the “Proposer”) that will be responsible for providing both a complete software solution and all requested services required for a successful implementation, plus post-implementation support. The Proposer may team with multiple firms in its proposal but there can be only one Proposer that will execute the Contract expected to result from this RFP and will coordinate, integrate, and be accountable for all products and services proposed. This excludes an arrangement between vendors of joint venturing or joint response to this proposal as such arrangements will not be allowed. As discussed earlier in this RFP, the Proposer may only appear in one proposal submitted in response to this RFP. Subcontractors, whether providing software or services, may be included in more than one proposal. Multiple submissions from a firm that is Proposer in a proposal or submission of alternative proposals will be grounds for disqualification of such proposals. This prohibited action shall be defined as a Proposer submitting one proposal as a prime contractor and permitting a second Proposer to submit another proposal with the first Proposer offered as a subcontractor. This restriction does not prohibit different Proposers from offering the same subcontractor as a part of their proposals, provided that the subcontractor does not also submit a proposal as a prime contractor. Submitting multiple proposals in different forms may result in the disqualification of all Proposers knowingly involved. Furthermore, one and only one ERP Software Provider is allowed in a proposal. The State has established mandatory qualifications that must be met by all Proposers and their proposals submitted for evaluation: To qualify to submit a proposal, the Proposer must have completed by the Proposal Submission Deadline (Closing Date) as the Contractor or primary provider of implementation services, a state or local public sector implementation of an integrated FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 29 of 179 financial management system for an organization with total annual expenditures (including state and federal appropriations) of at least $8 billion and with at least 20,000 head count employees. 2.5 The proposed version of the ERP financial management software must be currently in production in a public sector environment which includes, for the financial management software, a city, county, or state government, or a public or private institution of higher education, with a total annual budget of at least $8 billion and with at least 20,000 head count employees. The Proposer must provide a minimum of one (1) client for which it was responsible for the end-to-end implementation of the ERP functional areas listed below with the proposed ERP software within the past five (5) years. o Accounts Payable o General Ledger o Project Accounting o Grant Accounting o Asset Management o Procurement o Data Warehousing The proposed ERP financial management software must currently be in production in a State Department of Transportation environment. Please refer to RFP Section 5.4.6 (TECHNICAL PROPOSAL TAB 2 – Mandatory Qualifications) for instructions concerning substantiating these requirements. These qualifications are mandatory, and proposals that lack these criteria will be eliminated from further consideration. RFP Schedule of Events: The following Schedule of Events represents the State's best estimate of the anticipated schedule that will be followed. Unless otherwise specified, the time of day for the following events will be between 8:00 a.m. and 5:00 p.m., Central Time. RFP SCHEDULE OF EVENTS NOTICE: The State reserves the right, at its sole discretion, to adjust this schedule as it deems necessary. The State will communicate any substantive adjustment to the RFP Schedule of Events to any vendor from whom the State has received an Expression of Interest Form. EVENT DATE 1. Announcement of Pre-Proposal Conference and Intent to Issue RFP / Instructions for Submitting Expression of Interest Form February 11, 2008 2. State Issues RFP February 19, 2008 3. Pre-Proposal Conference February 28, 2008 10:00 AM Central Time FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 30 of 179 EVENT DATE 4. Deadline for Submitting Written Questions Requesting Clarifications March 12, 2008 12:00 noon Central Time 5. Deadline for State to Post Final Responses to Written Questions 6. Proposal Submission Deadline (Closing Date) 7. Notification of Proposers Selected for Software Demonstrations and Oral Presentations April 22, 2008 8. Software Demonstrations / Oral Presentations May 5 – 30, 2008 9. Negotiations for Revised Offers June 9 – 13, 2008 March 19, 2008 April 2, 2008 2:00 pm Central Time 10. State Issues a Call for Revised Offers June 16, 2008 11. Deadline for Proposer Responses to Revised Offer Call June 30, 2008 12. State Conducts Evaluation of Revised Offers 13. Evaluation Committee Recommendation to the Procurement Negotiating Committee (PNC) 14. Contract Negotiations 15. Contract Execution August 4, 2008 16. Contract Start Date August 6, 2008 17 Tentative Project Start Date October 6, 2008 2.6 June 30 – July 8, 2008 July 9, 2008 July 15 – 31, 2008 Explanation of Schedule of Events and Procurement Process. After studying this RFP document, vendors are encouraged to attend the Pre-Proposal Conference, and to submit questions to clarify any ambiguity in the RFP (see Event #4 above). After Proposers submit their proposals, the State Evaluation Committee will conduct an evaluation of all proposals received. Evaluation of proposals is discussed in RFP Section 2.22. The result of this first round of proposal evaluations is the invitation of selected Proposers to appear before the Procurement Negotiating Committee (PNC) and the State Evaluation Committee for software demonstrations and oral presentations. The exact nature of these demonstrations and presentations will be specified in the invitation. Appearance before the PNC is discussed in RFP Section 2.23. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 31 of 179 After the software demonstrations and oral presentations are completed, selected Proposers may be asked to participate in negotiations leading to a Revised Offer. After the State issues the Call for Revised Offers, Proposers then submit their Revised Offers for evaluation. After evaluation of the Revised Offers, the State Evaluation Committee will review their evaluations with the PNC. After reviewing the evaluations from the State Evaluation Committee, the PNC may seek additional information, conduct additional negotiations or other activities. The PNC may select a Proposer(s) to discuss additional and final contract terms over a five (5) day period. All contract terms must be final and Proposer commitment to executing such contract shall be unquestionably demonstrated by the end of the fifth (5th) day of contract discussion should the PNC consider awarding the contract to Proposer. If the PNC finds the final contract terms acceptable then a Notice of Intent to Award may be issued. If the PNC does not find the final contract terms acceptable then the PNC will discuss final terms with other Proposers. Once a Notice of Intent to Award has been issued the Proposer has three (3) business days to execute the final Contract. Failure to do so may result in rejection of Proposer and the Contract being issued to another Proposer. After the Contract is executed, the Contractor will work with the State’s FMS Project Director to finalize and obtain approval of the detailed project plan by the Kansas Information Technology Office (KITO). Generally, this involves getting the detailed project plan to conform to KITO requirements and standards. KITO requirements and standards are discussed in the Project Work Plan paragraph in RFP Section 5.4.11.2.2 . Once KITO approval is obtained, the detailed project plan is submitted by KITO to the Executive Branch Chief Information Technology Officer (CITO) for approval. When the detailed project plan receives CITO approval, then the FMS project can begin. The KITO/CITO detailed project plan approval process can take considerable time to accomplish. This process can be shortened if the Contractor’s detailed project plan submitted with the proposal and the Revised Offer substantially conforms to KITO requirements and standards (please see RFP Section 3.68). 2.7 Disability Accommodation Request: Any attendee of the Pre-Proposal Conference or attendee of any other meeting in the procurement process, with a disability, may request accommodation in order to participate. Requests for accommodation should be made at least five (5) working days in advance of the meeting. 2.8 Proposer Subcontractors: If a Proposer chooses to use subcontractors, the State encourages the Proposer to use Kansas subcontractors, including small and emerging businesses and/or small entrepreneurships, if practical. If a Proposer intends to subcontract portions of the products or services, the proposal shall include specific designations of the tasks to be performed or deliverables to be produced by the subcontractor. The subcontractor shall be required to produce firm and staff qualifications to demonstrate their ability to provide the product or service. The subcontractor qualifications shall be presented in a separate section of the proposal. Copies of any teaming agreements planned to be executed between the Proposer and subcontractor(s) shall be included in the proposal. The Proposer is required to certify and warrant all subcontractor work. 2.9 Preparation of Proposal: Prices are to be entered in spaces provided on the RFP cost forms provided herein. Computations and totals shall be indicated where required. In case of error in computations or totals, the unit price shall govern. The PNC has the right to rely on any price quotes provided by Proposers. The Proposer shall be responsible for any mathematical error in price quotes. The PNC reserves the right to reject proposals which contain errors. Any terms that are inconsistent in a Proposers bid, shall be interpreted most favorable to the State as determined by the State. All copies of cost proposals shall be submitted in a separate sealed envelope or container separate from the technical proposal. The outside shall be identified clearly as "Cost Proposal” or “Technical Proposal" with the RFP number and Closing Date. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 32 of 179 A proposal shall not be considered for award if the price in the proposal was not calculated independently and without collusion, consultation, communication, or agreement as to any matter related to price with any other Proposer, competitor, or public officer/employee. Technical proposals shall contain a concise description of Proposer’s capabilities to satisfy the requirements of this Request For Proposal with emphasis on completeness and clarity of content. Repetition of terms and conditions from the Request For Proposal without additional clarification shall not be considered responsive. 2.10 Cost of Preparing Proposal: The cost of developing and submitting the proposal is entirely the responsibility of the Proposer. This includes costs to determine the nature of the engagement, preparation of the proposal, submitting the proposal, negotiating for the contract, and other costs associated with this Request. 2.11 Signature of Proposals: Each proposal shall give the complete mailing address of the Proposer and shall be signed by an authorized representative by original signature with his or her name and legal title typed below the signature line. If the contractor’s contact will be a different entity, indicate that individual’s contact information for communication purposes. Each proposal shall include the Proposer’s FEIN. 2.12 Modification of Proposals: A Proposer may modify a proposal by letter at any time prior to the Proposal Submission Deadline (Closing Date) and time for receipt of proposals shown in the RFP Schedule of Events. 2.13 Withdrawal of Proposals: A proposal may be withdrawn upon written request from the Proposer to the Procurement Officer at the Division of Purchases prior to the Proposal Submission Deadline (Closing Date). 2.14 Acknowledgment of Addenda: All Proposers shall acknowledge receipt of any addenda to this Request for Proposal by returning a signed hard copy with the proposal. Failure to acknowledge receipt of any addenda may render the proposal non-responsive and eliminated from further review. Changes to this Request shall be issued only by the Division of Purchases in writing. 2.15 Waiver of Minor Irregularities: The Director of Purchases reserves the right to waive minor irregularities in proposals when the Director of Purchases deems such action is in the best interest of the State and does not hinder the intent of this Request. Where the Director of Purchases may waive minor irregularities, such waiver shall in no way modify the RFP requirements or excuse the Proposer from full compliance with the RFP specifications and other contract requirements if the Proposer is awarded the Contract. 2.16 Acceptance or Rejection: The PNC reserves the right to accept or reject any or all proposals or part of a proposal; to waive any informalities or technicalities; clarify any ambiguities in proposals; modify any criteria in this Request; and unless otherwise specified, to accept any item in a proposal. 2.17 Proposal Disclosures: At the time of closing, only the names of those who submitted proposals shall be made public information. No price information will be released. Interested Proposers or their representatives may be present at the announcement at the following location: State of Kansas Division of Purchases 900 Jackson Street, Room 102N Topeka, KS 66612-1286 Bid results will not be given to individuals over the telephone. Results may be obtained after contract finalization by obtaining a bid tabulation from the Division of Purchases by sending (do not include with proposal: A check for $3.00, payable to the State of Kansas; A self -addressed, stamped envelope; and The Contract Proposal Number. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 33 of 179 Send to: Kansas Division of Purchases Attention: Bid Results/Copies 900 SW Jackson, Room 102N Topeka, KS 66612-1286 Copies of individual proposals may be obtained under the Kansas Open Records Act by sending an email to janet.miller@da.ks.gov or calling 785-296-0002 to request an estimate of the cost to reproduce the documents and remitting that amount with a written request to the above address or a vendor may make an appointment by calling the above number to view the proposal file. Upon receipt of the funds, the documents will be mailed. Information in proposal files shall not be released until a contract has been executed or all proposals have been rejected. 2.18 Disclosure of Proposal Content and Proprietary Information: All proposals become the property of the State of Kansas. The Open Records Act (K.S.A. 45-205 et seq) of the State of Kansas requires public information be placed in the public domain at the conclusion of the selection process, and be available for examination by all interested parties (http://da.ks.gov/purch/KSOpenRecAct.doc). No proposals shall be disclosed until after a contract award has been issued. The State reserves the right to destroy all proposals if the RFP is withdrawn, a contract award is withdrawn, or in accordance with Kansas law. Late Technical and/or Cost Proposals will not receive consideration. At the State’s option, such proposals will be retained unopened in the file or will be destroyed by the State at the State’s expense. Alternatively, the Proposer may request the late proposals be returned at the Proposer’s expense. By submitting a proposal, Proposer hereby grants the State of Kansas, and its departments, agencies, affiliates, agents, employees, and licensees (hereafter collectively referenced as the “State”) a non-exclusive, royalty-free, non-revocable perpetual license to use all systems ideas or adaptations of these ideas and copy for any reason (including but not limited to compliance with the Kansas Open Records Act), Contractor’s bid, proposal, and any other document(s) submitted to or relevant information requested by the State. Contractor warrants: 1) That this bid and proposal is an original work and has not been submitted for publication or published in any other medium; 2) That this bid and proposal will not violate any rights of third parties; and 3) That this bid and proposal does not contain any libelous material. This license may not be revoked and is effective on the date of submission of the proposal. Selection or rejection of the proposal will not affect this right. Trade secrets or proprietary information legally recognized as such and protected by law may be requested to be withheld if clearly labeled “Proprietary” on each individual page and provided as separate from the main proposal. Pricing information is not considered proprietary, and the Proposer’s entire proposal response package will not be considered proprietary. All information requested to be handled as “Proprietary” shall be submitted separately from the main proposal and clearly labeled, in a separate envelope or clipped apart from all other documentation. The Proposer shall provide detailed written documentation justifying why this material should be considered “Proprietary.” The Division of Purchases reserves the right to accept, amend, or deny such requests for maintaining information as proprietary in accordance with Kansas law. The State of Kansas does not guarantee protection of any information which is not submitted as required. 2.19 Exceptions: By submission of a response, the Proposer acknowledges and accepts all terms and conditions of the RFP unless clearly avowed and wholly documented in a separate section of the Technical Proposal to be titled “Exceptions.” 2.20 Notice of Award: An award is made upon execution of the written contract by all parties. 2.21 Request for Proposal Reference Number: The RFP number, indicated in the header of this page, as well as on the first page of this Request, has been assigned to this Request and MUST FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 34 of 179 be shown on all correspondence or other documents associated with this Request and MUST be referred to in all verbal communications. All inquiries, written or verbal, shall be directed only to the Procurement Officer reflected on Page 1 of this Request. There shall be no communication with any other State employees, officers, or agents regarding this Request except with designated state participants in attendance ONLY DURING: Demonstrations; Negotiations; Contract Signing; and as otherwise specified in this Request. Violations of this provision by the Proposer or State agency personnel may result in the rejection of the proposal. 2.22 2.23 Evaluation of Proposals: Award shall be made in the best interest of the State as determined by the PNC or their designees. Evaluation criteria may include but is not limited to: Cost. Proposers are not to inflate prices in the initial proposal as cost is a factor in determining who may receive an award or be invited to software demonstrations and oral presentations or to formal negotiations. The State reserves the right to award to the lowest responsive Proposer without conducting formal negotiations, if authorized by the PNC. Adequacy and completeness of proposal. Proposer’s understanding of the project. Compliance with the terms and conditions of the Request. Experience in providing like services. Qualified staff. Methodology to accomplish tasks. Response format as required by this Request. Appearance Before the Procurement Negotiating Committee (PNC): Any, all, or no Proposers may be required to appear before the PNC to explain the Proposer’s understanding and approach to the project and/or respond to questions from the PNC concerning the proposal; or, the PNC may award without conducting negotiations, based on the initial proposal. The PNC reserves the right to request information from Proposers as needed. If information is requested, the PNC is not required to request the information of all Proposers. Proposers selected to participate in negotiations may be given an opportunity to submit a revised technical and/or cost proposal/offer to the PNC, subject to a specified cut-off time for submittal of revisions. Meetings before the PNC are not subject to the Open Meetings Act. Proposers are prohibited from electronically recording these meetings. However, the State reserves the right to electronically record these meetings (see RFP Section 3.76). All information received prior to the cut-off time will be considered part of the Proposer’s revised offer. The State shall retain possession of any and all materials, in any form, provided by the Proposer during these presentations. No additional revisions shall be made after the specified cut-off time unless requested by the PNC. FMS RFP State of Kansas February 19, 2008 2.24 Request for Proposal 11027 Page 35 of 179 Negotiated Procurement: This is a negotiated procurement pursuant to K.S.A. 75-37,102. Final evaluation and award will be made by the Procurement Negotiating Committee (PNC) consisting of the following individuals (or their designees): Secretary of Department of Administration; Director of Purchases, Department of Administration; and Head of Using Agency. 2.25 Competition: The purpose of this Request is to seek competition. The Proposer shall advise the Division of Purchases if any specification, language, or other requirement inadvertently restricts or limits proposing to a single source. Notification shall be in writing and must be received by the Division of Purchases no later than five (5) business days prior to the proposal Closing Date. 2.26 ADA Compliance: All web-based information and services provided on Inter/Intra/Extranet sites by Kansas State government organizations shall be designed to be accessible pursuant to federal and state law. Web standards for accessibility are in various stages of development across the international web community. These standards continue to evolve at a pace that mirrors the rapid rate of change in the Internet itself. In response, the State has developed the State of Kansas Web Content Accessibility Guidelines, available at (http://da.state.ks.us/itec/WASGuidelines.htm). Individuals responsible for creation and maintenance of materials and services intended for delivery on State web sites should consult the State of Kansas Web Content Accessibility Guidelines Implementation Guidance and Guidelines by Priority documents. These documents provide general guidance, a timeline for initial implementation, and a list of specific guidelines for compliance. Some web sites, such as the Center for Applied Special Technology’s Bobby site, located at http://www.cast.org/bobby, may be of help in testing pages and services. However, they do not provide a strict nor foolproof assessment of compliance with either the State of Kansas or W3C guidelines. The results of this service should also not be interpreted as conclusive evidence of the accessibility of a given web page or site. In light of the rapid growth and changes in this technology, State standards in this area will be revised to accommodate changes in the technology, as will supporting reference sources such as the W3C guidelines. Users should monitor the State of Kansas guidelines for changes to insure compliance of all information and services with the latest version, and to stay abreast of State and federal laws that may supersede or extend them. For additional reference, the most recent version of the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines are available at http://www.w3.org/TR/WAI-WEBCONTENT/. Specific techniques for implementing the W3C guidelines can be found at http://www.w3.org/TR/WAI-WEBCONTENT-TECHS/. 2.27 Geographic Information System (GIS): Kansas supports both internal and external web map service environments and server-side web map development is an emerging trend in GIS development standards, along with higher utilization of centralized spatial database engine (SDE) and implementation of comprehensive geocoding and address standardization. The GIS infrastructure includes central file servers, central Oracle SDE spatial databases, concurrent desktop licenses for ArcGIS and extension products, along with GPS field data collection and data management tools for spatial databases. Kansas supports and implements the GIS Addressing Standard established by the Kansas GIS Policy Board. A copy of this standard is accessible from the Kansas GIS web site link at http://www.da.ks.gov/itec/documents/addressing_standard.pdf/. 2.28 News Releases: Only the State is authorized to issue news releases relating to this Request, its evaluation, award, and/or performance of the contract. 2.29 Commercial Advertising: The Contractor shall not refer to this Request, its evaluation, award, or the Contractor’s performance under the Contract in any commercial advertising media without the approval of the State. The State may withhold approval for any reason. FMS RFP State of Kansas February 19, 2008 2.30 Request for Proposal 11027 Page 36 of 179 Volume Metrics: Listed below, for scoping and sizing estimates, are some key volume metrics for the State. Summary Metrics The following table displays significant State of Kansas summary metrics. Metric Number State of Kansas Annual Budget (FY 2008) $13.1 Billion Number of Budgeted Positions 43,398 Number of FTEs 37,229 Number of STARS Batch Entry Signons as of October 2007 Number of STARS Online Users 120 1,374 Number of STARS Concurrent Users Number of Records in STARS Production Database as of 10/23/07 (Primary financial file records) Note: The OW number is not really outstanding warrants; it is basically all DETAIL records for warrants written during the current month and the three most prior months. 130 Appropriation (AP): 14,897 Cash Control (CC): 1,293 General Ledger (GL): 147,957 Operating (OF): 1,665,550 Warrant Detail (OW): 932,010 Number of STARS Reports Requested by Agencies About 1,728 per month Number of Procurement Manager Plus Users Approximately 50 (see note below under the heading Procurement Comments) FY 2007 (all STARS Transactions) Number of Yearly Accounting Transactions 7.25 million Yearly Payments (total spend – nonsalary) Number of Kansas Cities with 1-10 Employees Officially Stationed FMS RFP FY 2007 all STARS funds: $19,867,216,600.21 152 State of Kansas February 19, 2008 Request for Proposal 11027 Page 37 of 179 Metric Number Number of Kansas Cites with 11-100 Employees Officially Stationed 52 Number of Kansas Cities with 101 or more Employees Officially Stationed 23 Number of Agencies, Number of Employees, Number of Users The FMS will be implemented statewide. The following chart lists all State departments, agencies, boards, and commissions, and their number of employees as of November 28, 2007. Also listed are the number of STARS online users, and the number of STARS batch entry signons. Please note that the State Universities (highlighted in light yellow) are NOT included in the scope of the FMS, other than for interfaces. Number of STARS Batch Entry Sign-ons Agency Name Agency Number Number of Employees Number of STARS Online Users Control Agency 000 N/A 65 48 Abstractors Board of Examiners 016 5 N/A N/A Accountancy, Board of 028 11 1 Adjutant General 034 219 15 Aging, Department on 039 183 21 Department of Agriculture 046 321 10 1 Animal Health Department 055 41 1 1 Kansas Human Rights Commission 058 39 2 Attorney General 082 115 9 Attorney General – Kansas Bureau of Investigation 083 287 6 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 38 of 179 Number of STARS Batch Entry Sign-ons 2 Agency Number Number of Employees Number of STARS Online Users Bank Commissioner 094 103 3 Kansas Board of Barbering 100 1 1 Behavioral Sciences Regulatory Board 102 8 1 Healing Arts, State Board of 105 39 3 Citizens' Utility Ratepayer Board 122 10 5 Corporation Commission 143 226 12 Cosmetology, Kansas State Board of 149 12 1 State Department of Credit Unions 159 12 1 Dental Board 167 3 2 Kansas Health Policy Authority 171 252 35 2 Department of Administration 173 632 55 5 Kansas Housing Resources Corporation 175 41 12 1 Kansas Development Finance Authority 176 12 2 Ellsworth Correctional Facility 177 223 5 El Dorado Correctional Facility 195 464 4 State Board of Mortuary Arts 204 3 2 Emergency Medical Services Board 206 14 2 Fire Marshal 234 49 2 Agency Name FMS RFP 2 1 State of Kansas February 19, 2008 Request for Proposal 11027 Page 39 of 179 Number of STARS Batch Entry Sign-ons 2 Agency Number Number of Employees Number of STARS Online Users Fort Hays State University 246 2,528 16 Governmental Ethics Commission 247 9 1 Governor 252 40 6 1 Department of Health And Environment 264 889 118 5 Board of Examiners For Hearing Aids 266 1 N/A N/A Health Care Stabilization Fund Board of Governors 270 15 2 1 Department of Transportation 276 3,073 205 4 Highway Patrol 280 859 13 1 Historical Society, State 288 134 4 Department of Labor 296 504 14 1 Department of Commerce 300 307 41 4 Hutchinson Correctional Facility 313 528 6 Topeka Juvenile Correctional Facility 319 N/A 1 Beloit Juvenile Correctional Facility 325 64 4 State Board of Indigents' Defense Services 328 188 5 1 Insurance Department 331 128 7 2 Judicial Council 349 7 1 2 Juvenile Justice Authority 350 56 9 Agency Name FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 40 of 179 Number of STARS Batch Entry Sign-ons Agency Number Number of Employees Number of STARS Online Users Kansas Juvenile Correctional Complex 352 224 5 Atchison Juvenile Correctional Facility 355 77 3 Kansas Arts Commission 359 8 1 Kansas, Inc. 360 4 1 Kansas Neurological Institute 363 575 10 Kansas Public Employees Retirement System 365 93 22 2 Kansas State University 367 11,780 26 2 Kansas Technology Enterprise Corporation 371 16 2 State Fair Board 373 23 2 Emporia State University 379 2,115 15 1 Pittsburg State University 385 2,462 11 2 Lansing Correctional Facility 400 679 8 Larned Correctional Mental Health Facility 408 177 3 Larned State Hospital 410 1,091 9 Larned Juvenile Correctional Facility 412 130 5 Legislative Coordinating Council 422 12 2 Legislative Research Department 425 40 12 Legislature 428 35 2 Agency Name FMS RFP 1 1 State of Kansas February 19, 2008 Request for Proposal 11027 Page 41 of 179 Agency Number Number of Employees Number of STARS Online Users Library, State 434 27 2 Lieutenant Governor 446 3 3 Kansas Lottery 450 89 6 Nursing, Board of 482 24 4 Optometry Examiners, Board of 488 1 1 Osawatomie State Hospital 494 440 9 Parsons State Hospital And Training Center 507 733 8 Department of Corrections 521 257 4 Department of Corrections – Correctional Industries 522 52 7 Kansas Parole Board 523 3 2 Kansas Commission on Peace Officer Standards & Training 529 2 3 Pharmacy, Board of 531 10 1 Post Audit, Legislative Division of 540 34 2 Real Estate Appraisal Board 543 2 2 Real Estate Commission 549 18 2 Kansas Racing And Gaming Commission 553 75 5 Rainbow Mental Health Facility 555 137 9 Board of Regents 561 63 9 Board of Tax Appeals 562 24 3 Agency Name FMS RFP Number of STARS Batch Entry Sign-ons 1 1 State of Kansas February 19, 2008 Request for Proposal 11027 Page 42 of 179 Number of STARS Batch Entry Sign-ons 2 Agency Number Number of Employees Number of STARS Online Users Department of Revenue 565 1,143 157 Revisor of Statutes 579 33 1 Norton Correctional Facility 581 255 4 Kansas State School For The Blind 604 89 5 School For The Deaf 610 186 3 Secretary of State 622 55 4 Office of The Securities Commissioner of Kansas 625 30 3 Kansas Sentencing Commission 626 10 4 Dept. of Social And Rehabilitation Services 629 3,399 87 5 State Conservation Commission 634 14 6 1 Department of Education 652 216 8 3 Topeka Correctional Facility 660 236 3 Technical Professions, State Board of 663 6 1 State Treasurer 670 38 18 Pooled Money Investment Board 671 9 1 Judicial Branch 677 2,243 7 University of Kansas 682 11,843 18 3 University of Kansas Medical Center 683 3,355 33 2 Agency Name FMS RFP 2 State of Kansas February 19, 2008 Request for Proposal 11027 Page 43 of 179 Number of STARS Batch Entry Sign-ons Agency Number Number of Employees Number of STARS Online Users Commission on Veterans Affairs 694 375 8 Veterinary Examiners, Board of 700 3 1 Kansas Water Office 709 23 7 1 Kansas Department of Wildlife And Parks 710 842 15 1 Winfield Correctional Facility 712 200 5 Wichita State University 715 5,127 23 2 63,920 1,374 120 Agency Name TOTALS Sample Transaction Volumes Listed below, for scoping and sizing estimates, are some key transaction volumes for the State. Category Current Count Accounts Payable Number of Payments Processed Per Year (including Warrants, Wires, and ACH) Number of STARS Vendors Warrants – STARS: 942,323 Warrants – Other Systems: 1,394,074 Wires Out: 3,893 Credit ACH – STARS: 241,684 Credit ACH – Other Systems: 399,987 Debit ACH: 644,431 275,000 Average FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 44 of 179 Category Current Count Number of 1099s Per Year (CY 2006): STARS issued by DofA Reported to IRS by DofA Non-STARS issued outside DofA Reported to IRS by DofA NRA 1042s issued by DofA Total STARS: 19,883 Non-STARS: 827,301 NRA 1042s: 275 Total: 847,459 General Ledger Number of Agencies As of 10/24/07: 117 Number of Funds As of 10/24/07: 1,744 Number of Accounts (Agy-Div-FundBfy-Bu combinations) As of 10/24/07: 15,490 Number of General Ledger Accounts Number of SOKI3+ Inter-fund Vouchers Used in STARS in FY07: 21 FY 07 documents: 31,649 Number of receipt lines: 51,531 Number of expenditure lines: 235,298 Number of SOKI3+ Journal Vouchers FY 07 documents: 14,524 Number of funding lines: 176,782 Cash Management Number of Deposits FY 07 receipt vouchers: 34,659 Number of funding lines: 121,366 Grant/Project Accounting Average Number of Grants Received Per Year 811 Number of Active Grants 1,381 Average Number of New Projects Started per Year 2,433 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 45 of 179 Category Current Count Number of Active Projects 31,574 Asset Management Number of Fixed Assets to be Tracked in FMS (assuming no minimum dollar amount for assets to be tracked) Average Number of New Fixed Assets Acquired Each Year 113,230 9,111 Procurement Number of Procurement Manager Plus Purchase Requisitions (per year) CY2003 – 1,568 CY2004 – 1,501 CY2005 – 1,512 CY2006 – 1,298 CY2007 – approximately 1,200 Number of Purchase Orders Issued (per year) CY2003 – 869 CY2004 – 765 CY2005 – 692 CY2006 – 673 CY2007 – approx 625 * See Note Below Number of Registered Vendors Approximately 25,000 ** See Note Below Number Contracts Managed by Division of Purchases Approximately 1,100 *** See Note Below Procurement Comments: The above Procurement metrics are shown for Calendar Year due to the inability of Procurement Manager Plus to provide them in a Fiscal Year format. Every agency is required to submit purchase requisitions to the Division of Purchases if an acquisition will exceed the agency’s local purchasing delegation. Local delegated purchasing authority is noted in the table below. Currently there are twenty-two (22) agencies that utilize the electronic functions of Procurement Manager Plus to submit purchase requisitions to the Division of Purchases. Most of these agencies utilize one sign-on to Procurement Manager Plus by FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 46 of 179 routing the purchase requisitions through one individual to enter. Approximately three (3) agencies have multiple sign-ons to Procurement Manager Plus. All other agencies submit their requisitions in a hard copy format. Those requisitions are then entered into Procurement Manager Plus by Division of Purchases staff. The number of Procurement Manager Plus sign-ons does not accurately reflect the number of requisitioners within the State. An unknown number of agencies have several points where purchase requisitions are generated and where purchase orders are issued. * The Purchase Order metrics are purchase orders issued by the Division of Purchases, which are orders above the requesting agencies’ local delegated purchasing authority and are not covered by a state contract. Agencies also issue purchase orders directly to vendors for goods and services within their local delegated purchasing authority, for goods and services covered under a contract issued by Division of Purchases, or when granted Prior Authorization authority from the Division of Purchases. The number of purchase orders issued at the agency level is unknown. ** Procurement Manager Plus does not provide adequate functionality to determine the actual number of registered vendors or if they are active or inactive. This number is our best estimate of the number. *** Agencies also manage contracts within their local authority or as delegated by Division of Purchases through a Prior Authorization (Sole Source) process. The number of contracts managed at the agency level is unknown. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 47 of 179 DELEGATED PURCHASING AUTHORITY GRANTED TO AGENCIES Per K.S.A. 75-3739(e) AGENCY DELEGATED AUTHORITY ($) Adjutant General’s Department Administration Administration, Division of Printing Aging Agriculture 5,000 5,000 10,000 5,000 5,000 10,000 (well plugging) 5,000 (well remediation) 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 10,000 5,000 5,000 5,000 25,000 5,000 5,000 (10,000 – promotional items) 5,000 5,000 25,000 5,000 5,000 5,000 5,000 25,000 5,000 5,000 7,000 (adaptive technology only) 5,000 25,000 25,000 25,000 (per K.S.A. 76-399) 5,000 25,000 10,000 Corporation Commission Corrections, and affiliated institutions El Dorado Correctional Facility Ellsworth Correctional Facility Hutchinson Correctional Facility Norton Correctional Facility Topeka Correctional Facility Emporia State University Fort Hays State University Health and Environment Juvenile Justice Authority, and affiliated institutions Atchison Juvenile Correctional Facility Beloit Juvenile Correctional Facility Kansas Juvenile Correctional Complex Kansas Correctional Industries Kansas Highway Patrol Kansas Lottery Kansas Neurological Institute Kansas State Fair Kansas State University Labor Larned State Hospital Osawatomie State Hospital Parsons State Hospital Pittsburg State University Revenue School for the Blind Social & Rehabilitation Services, and its institutions Transportation University of Kansas University of Kansas Medical Center Water Office Wichita State University Wildlife and Parks All Other Agencies 2,000 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 48 of 179 STARS REPORTS REQUESTED BY AGENCIES DETAIL (As of October 2007) Report DAFR4850 DAFR7570 DAFR7680 DAFR7710 DAFR8001 DAFR8002 DAFR8010 DAFR8020 DAFR8070 DAFR8101 DAFR8110 DAFR8120 DAFR8121 DAFR8160 DAFR8180 DAFR8210 DAFR8220 DAFR8240 DAFR8250 DAFR8280 DAFR8290 DAFR8300 DAFR8310 DAFR8360 DAFR8420 DAFR8421 DAFR8450 DAFR8460 DAFR8510 DAFR8790 Report Title Warrant Cancellation Report Index Revenue Analysis Statement of Vouchers Paid Cash Transactions by Fund Edit Activity Reject Report Edit Activity Error Report Appropriation Status Appropriations in Deficit Position Encumbrance Status by Object Daily Account Balances Treasurer Cash by Fund, Agency and Batch 000 Cash Control Status Cash Control Status - Funds with Negative Balances Trial Balance by Fund Trial Balance by Transaction Code Appropriation Transaction Register Accounts Payable Aging Daily Transaction Registers General Ledger Account Analysis Expenditure Status by Organization and Object Expenditures by Budget Unit, Program and Object Revenue Status by Organization Revenue Plan Status by Program Expenditures by Fund, Index, Program Cost Account & Sub-Object Daily Warrant Register Daily Warrant Register-Cur Doc No Order Stars Financial Reconciliation Report Capital Outlay Expenditures Table Maintenance Activity Report Expenditures by Program and Object 30 STARS REPORTS REQUESTED BY AGENCIES DAILY = received daily MONTH = received monthly FMS RFP DAILY 1 32 1 1 4 81 2 6 94 2 92 1 19 68 159 2 5 13 2 7 82 47 3 MONTH 22 38 3 1 86 3 113 74 103 2 24 8 89 1 2 76 127 105 2 80 1 2 726 42 1,002 TOTAL 1 22 70 4 1 5 167 5 119 168 2 195 1 2 43 76 89 160 2 78 132 118 4 87 82 47 3 1 2 42 1,728 State of Kansas February 19, 2008 2.31 Request for Proposal 11027 Page 49 of 179 Existing Technology Enablers: Proposers please note that the State has expended considerable effort and investment in the following technology products. To address requirements that necessitate integration with such technologies, the Proposer is expected to utilize these products provided by the State where feasible to do so. It is not required to provide these technologies as part of the scope of the project. Technology Category Technology Enabler Project Management Microsoft Project 2003 Geographic Information System (GIS) GIS Addressing Standard Microsoft Project 2003 Microsoft Project 2003 is the State standard tool for project scheduling. GIS Addressing Standard The GIS Addressing Standard is discussed in RFP Section 2.27. See also the Kansas Information Technology Architecture document at http://www.da.ks.gov/itec/KITAMain.htm and RFP Section 3.70. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 50 of 179 RFP Section 3 CONTRACT TERMS AND CONDITIONS Proposer’s acceptance of each term and condition must be initialed below. Any exceptions shall be explained in detail and submitted with the proposal, however, failure to accept mandatory and other contract provisions may result in rejection of any proposal. The State will also take into consideration Proposer’s willingness to accept without exception all other terms and conditions contained in this Section. State reserves the right to reject any exceptions. All other contract terms or conditions Proposer would like the State to consider must be submitted with the proposal. All other terms or conditions not timely submitted with the proposal will be rejected and may be grounds for rejection of the entire proposal. Additional terms and conditions will be added by the State, beyond what is contained in this RFP Section 3 and other areas of the RFP. Terms and Conditions may be modified as the State of Kansas deems appropriate. Please refer to RFP Section 5.4.20 for instructions concerning how to present the proposed Contract Terms and Conditions in the proposal. 3.1 Contract Documents: This Request, any amendments, the response, and any amendments of the Contract shall be incorporated along with Form DA-146a into the written contract, which shall compose the complete understanding of the parties. In the event of a conflict in terms of language among the documents, the following order of precedence shall govern: Form DA-146a; Written modifications to the executed contract; Written contract signed by the parties; Contractor’s Confidentiality Agreements; Source Code Escrow Agreement; Support and Maintenance Agreement; Software Testing Rental Agreement; Transcript; This Request, including any and all addenda; Contractor's written proposal submitted in response to this Request as finalized; and Any exhibit or attachment to the written contract. Acceptance: ______ Yes (Initial) 3.2 Contract: The Contractor accepts the provisions of Form DA-146a (Contractual Provisions Attachment). The terms and conditions specified in Form DA-146a, which is included in this document in RFP Section 1 (Forms), are incorporated by reference and made a part of the contract. Acceptance: ______ Yes (Initial) 3.3 This is a mandatory provision. This is a mandatory provision. Contract Formation: No contract shall be considered to have been entered into by the State until a written contract has been signed by the selected Proposer and all statutorily required signatures and certifications have been rendered by the State. Acceptance: ______ Yes (Initial) This is a mandatory provision. FMS RFP State of Kansas February 19, 2008 3.4 Request for Proposal 11027 Page 51 of 179 Definitions: A. Acceptance – is the State’s written notification to the Contractor that it elects to retain and pay for the software, deliverables or services. B. Confidential Information – is any and all of the State’s information in any form, which relates to the State's past, present or future research, development and activities disclosed to Contractor in the course of performance of this contract and is agreed to be confidential or proprietary. C. Custom Software – all computer programs, procedures, rules, or routines in object, machine-readable language, including source code, which instruct the operation of the computer and are developed under this contract. Such software may be in the form of CDs, tapes, disks, or other methods or recording programs and routines. D. Delivery Date – is the contractual date and time as agreed by the parties on which a deliverable shall be received at the site. Delivery of deliverables to the State must be received by 10:00 a.m. Central Standard Time to be timely. E. Deliverable – Any measurable, tangible, verifiable outcome, result, or Work Product that is produced to complete this project or part of this project. Also included is an external deliverable, which is a Deliverable that is subject to approval and Acceptance by the project Director or other authorized State personnel. F. Documentation – is written explanatory materials relating to the operation or use of the program and related work product. Documentation also means all basic, descriptive training, and instructive materials pertinent to the software, such as flow charts, instruction manuals, logic diagrams, and calculations, to be furnished by the licensor as stated in this Agreement. Documentation means all written materials pertaining to the licensed software as the context may require, including, but not limited to, user manuals and documentation, training manuals, documentation and lesson plans; program specifications, descriptive information, and materials, file layouts and data models; design documents and specifications and any other materials prepared in connection with any software modification, enhancement or update; and materials pertaining to the features, use, functioning, and operation of the software, implementation plans and other documentation developed in connection with the software installation planning and acceptance or other test plans and documentation. G. Escrow Agent – The State intends to establish an Escrow Agreement with an escrow firm for the delivery of Escrow Services for all State agencies. This Escrow Agent shall be the Escrow Agent for all Pre-Existing Software and related materials delivered under this Contract. H. First Full Functional Use – shall mean and include, but not be limited to, a finding by the State that all components and equipment have been delivered and installed; that the software has been loaded; that all documentation is complete, that connectivity with all identified interfaces has been established; that functionality exists between the various elements, all aspects of operation are determined by State to be in working condition and perform with internal consistency and substantially conform to the specifications contemplated under this Contract. I. Goods – Tangible or movable personal property other than money. J. Intellectual Property Rights – all rights in all U.S. and foreign letters patent and applications for letters patent, rights in copyright and rights of authorship, and rights in trade secrets under common law, state law, federal law, and the laws of foreign countries that State would be liable to Contractor as an infringer without this Agreement being in effect. K. Milestone – A significant event in the project, included but not limited to completion of a major deliverable. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 52 of 179 L. Modifications – is the additions, changes, and modifications to the functionality of the system that have been requested by the State and that will be provided by the Contractor under this Agreement. M. Object Code – is the machine-executable code derived in whole or part from the complied source code. N. Pre-Existing Software – all computer programs, procedures, rules, or routines in object, machine-readable language, including source code, which instruct the operation of the computer and are furnished under this Agreement. Such software may be in the form of CDs, tapes, disks, or other methods or recording programs and routines. O. Problem – is any actual, apparent, or suspected failure of a product, work product, or a version or revision to conform with its specifications or user documentation or to perform in a consistent and correct manner as expected by the State. Also includes any work Contractor is performing that the State determines is unsatisfactory. P. Problem Resolution – a workaround procedure, supplemental code (i.e., a patch), or a new release that eliminates the problem. Q. Processor – is the equipment that controls or runs and executes software. R. Revision – A revision consists of modifications and/or corrections to bring existing software functionality to current standards. Revisions also include adding new codes to tables or to correct errors in Software. The Contractor shall support, perform, and deliver Revisions for both Pre-Existing Software and Custom Software as necessary without additional cost to the State. S. Services – The act of doing something useful for a person, public entity or company for a fee. T. Site – the location (as determined by the State) of the State’s facilities where the software and software documentation may be used or stored. U. Source Code – is any human-readable code developed from which the program when compiled becomes the object code. V. State – means the State of Kansas, Department of Administration, Kansas Financial Management System Project, and any State Departments, Agencies, Board of Trustees, Affiliates, Officers, Directors, Agents and Employees. W. Task Order – is the mechanism by which the State and Contractor mutually agree upon the delivery of and payment for Services and Deliverables. X. Task Order Request – is the description of an initially perceived problem, or the initially conceived desired result of implementation of a Task Order used to perform the Initial Analysis. 1. The Task Order Request presented to the Contractor by the State shall provide the Contractor information on the following: a. Scope. b. Description of tasks. c. Technical environment. d. Desired Deliverables. e. State assets available to assist Contractor in completion of the Task Order. f. Requested completion date. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 53 of 179 2. An Initial Analysis is the procedure by which the Contractor reviews a Task Order Request, reviews the present environment, and uses that information to determine the proposed cost to the State for Contractor to perform a Detailed Needs Assessment based on the Task Order Request. The Initial Analysis concludes with production and delivery of a Preliminary Response. 3. A Preliminary Response is the Contractor's documentation of an Initial Analysis prepared in response to a Task Order Request and which shall clearly identify costs and shall specify personnel resources to be allocated for execution of Task Orders. Any Initial Analysis performed by Contractor shall be at no cost to the State. The Preliminary Response will include at a minimum the following information: 4. a. A list of tasks to be done. b. A list of Deliverables proposed. c. Start date for the Detailed Needs Assessment. d. Finish date for the Detailed Needs Assessment. e. Staffing resources for the Detailed Needs Assessment. f. Total estimated hours to complete Detailed Needs Assessment. g. Estimate of State assets and/or staff needed. A Detailed Needs Assessment is the procedure by which the Contractor analyzes the desired result presented within the Task Order Request, together with the information gathered during the Initial Analysis and information related to affected existing systems, and uses the information to derive potential work plans and their associated costs to complete the Task Order. Contractor shall provide the State with a written report produced from the information obtained and prepared during the Detailed Needs Assessment. This Detailed Needs Assessment report shall become a component of the Task Order. The written Detailed Needs Assessment report will include the following: a. a copy of the related Task Order Request and Preliminary Response; b. a detailed analysis of the desired result, problem, or task; c. a detailed work plan to be used to complete the Task Order; d. a list of possible impact(s) the work plan may have on other Services or Deliverables to be or being provided by the Contractor, as well as possible impact(s) on affected manual and automated existing systems; e. the starting and completion time frames for start and completion of the work; f. total person hours to be expended by personnel classification, if applicable; g. the desired result to be achieved; h. the name of the State employee responsible for acceptance of the specific Deliverables, Services and payment of associated invoices; i. the precise, mutually agreed to cost to the State; j. the work plan or its reference to be followed during the Task Order performance; k. the payment schedule or its reference applicable to each Deliverable or Service; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 54 of 179 l. the estimated start date and completion date of the Task Order; m. the precise and specific criteria for acceptance of Deliverables and Services n. reference to appropriate Quality Assurance Review Processes (QARP) created by the State and Contractor; o. a line providing for signatures of, and the date signed by the Contractor, the Contract Administrator and the State Project Director authorizing work under the Task Order; and p. a line provided for each parties' signature to indicate explicit acknowledgment, verifying that no terms regarding acceptance criteria, nor time for performance, nor the cost to the State, nor Services, nor Deliverables, nor the work plan may be changed or altered in any way without the agreement of all signatories to the Task Order. Y. Version – Adds functionality and/or features to existing software through new releases. The Contractor shall advise the State of any new Versions released or issued for any FMS software, whether Pre-Existing Software or Custom Software, and shall offer the Versions at the most favorable rate offered to any other customer. Z. Work or Work Product - shall mean all Deliverables, work, materials, software (object and source code), flow charts, specifications, designs, processes, computer programs, manuals, modifications, improvements, and the tangible embodiments of same, made or conceived by Contractor or its employees in connection with and during the performance of services under this Agreement. AA. Additional Definitions: A glossary of common procurement terms is available at http://da.ks.gov/purch, under “Purchasing Forms”. Contractor accepts these defined terms. In the event the Glossary conflicts with the definitions and terms contained in this Section, this Section controls. Acceptance: ______ Yes (Initial) 3.5 Services: In the event State requests consulting services which would result in modification to any Contractors standard software product, Contractor agrees to notify the State as part of the Statement of Work, whether such modification(s) will be supported under Contractor's standard support service policies. In the event such modifications are not covered under Contractor’s standard support, then Contractor agrees to include in the Statement of Work, the yearly support cost required to support such modifications. In the event Contractor fails to comply with this requirement, then Contractor agrees to support such modifications AT NO ADDITIONAL COST TO THE STATE. In the event that Contractor incorporates any of the State’s requested modification(s) into its commercially released product, then Contractor agrees such modifications will be covered under its standard support policies free of charge. Acceptance: ______ Yes (Initial) 3.6 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Training: A. Contractor shall develop, provide, and update a Training Plan with the required days of training, as offered in Contractor’s proposal; in the following areas: 1. Project team functional training; 2. Project team technical training; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 55 of 179 3. End-user training on the complete system, including offline or batch components (through the use of a train-the-trainer approach); and 4. On-going training after the system is in production (e.g., new hire training, “refresher” training, and training on new software functionality). B. The training shall be conducted in Topeka, Kansas, and/or at such other locations as the parties may agree. C. The starting dates of the training shall be as agreed by the parties, but in no case later than the date of First Full Functional Use. D. The training fee, whether separately stated under the pricing sections of the Contract or included in the license fee of the software, shall cover all costs of training. State shall not be responsible for any additional Contractor costs for training required pursuant to this Agreement. Acceptance: ______ Yes (Initial) 3.7 ______ No (Initial and Provide a Detailed Explanation of Exception) Copies of Documentation and Software: A. Additional Copies of Documentation and Software. The State may make an unlimited number of copies of the Software and related documentation for: (i) production use according to the terms of this Contract; (ii) archive for emergency back-up purposes; and (iii) disaster recovery testing purposes; and may modify or merge the Software with other software. State may maintain and store all copies of Documentation and Software at any location without notice to Contractor. Contractor shall initially provide the State with 2 (two) copies of the updates and new versions of the Software and a reasonable number of copies of all Documentation according to subject area. The State may also make an unlimited number of copies of Documentation solely for the State's use. B. Documentation for versions and updates. The State make an unlimited number of copies of the new versions and updates of the Software and related documentation for: (i) production use according to the terms of this contract; (ii) archive for emergency backup purposes; and (iii) disaster recovery testing purposes; and may modify or merge the Software with other software. State may maintain and store all copies of Documentation and Software at any location without notice to Contractor. Contractor shall initially provide the State with two (2) copies of the updates and new versions of the Software and a reasonable number of copies of all Documentation according to subject area. The State may also make an unlimited number of copies of Documentation solely for the State's use. C. Transfer and Assignment of Documentation. The State may transfer and assign documentation, training manuals, etc. to any new agency, department, or other State entity without notice or permission from Contractor. Acceptance: ______ Yes (Initial) 3.8 ______ No (Initial and Provide a Detailed Explanation of Exception) Title, Proprietary Rights and Ownership of Work Product: A. Proprietary Rights and Ownership. Contractor agrees that all computer Software which the Contractor, its employees and agents develops under this Contract (the "Custom Software"), all intermediate and partial versions thereof, all copyrightable and patentable aspects of the Custom Software, Work Product, and Trade Secrets, as well as FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 56 of 179 all copies of all such works in whatever medium fixed or embodied as well as all Deliverables resulting from Contractor’s performance of Services, program materials, flow charts, notes, outlines, and the like created in connection therewith (collectively, "Work Product"), and any formulae, processes, algorithms, ideas, and other information not generally known to the public (whether or not protected or protectable by copyright) and developed or generated by the Contractor, its employees and agents in the course of developing the Software ("Trade Secrets"), automatically at moment of creation shall be the sole property of the State upon their creation of (in the case of copyrightable works) fixation in a tangible medium of expression. Contractor hereby expressly disclaims any interest in any of them; and the Custom Software, Work Product, and Trade Secrets will be or contain valuable and proprietary information of State, and Contractor agrees not to disclose the same to any third party without the prior written permission of the State, or to use any such items to create any other computer programs or derivative works either for its own use or otherwise. B. 1. The State shall have title to any inventions which are made during the course of the Work Product under this Contract as well as any patents thereon in all countries. The Contractor agrees to make and execute written contracts with all of its officers, employees and programmers who participate in any work performed or Work Product created for the State in the form of an "Employee Invention Agreement" indicating the above ownership vests with the State upon creation, which is attached hereto and made a part of this agreement as Exhibit ____, and to submit a duplicate original of all such agreements to the State prior to the rendering of any services by any programmer under this agreement. 2. Unless otherwise provided, data which originates from this Contract shall be work product or “works for hire” as defined by the U.S. Copyright Act of 1994 and shall be owned by the State. Data shall include, but not be limited to, reports, documents, pamphlets, advertisements, books, magazines, surveys, studies, custom computer programs, films, tapes, and/or sound reproductions. Ownership includes the right to copyright, patent, register, and the ability to transfer these rights. Contractor shall not use or in any manner disseminate such work product or “works for hire” to any third party without the prior written permission of the State. Contractor shall take all steps necessary to ensure its agents, employees, or subcontractors shall not copy or duplicate any programs or Work Products or any portion thereof, in any form, or make any disclosure with reference thereto to any third party. 3. Contractor and any individual employee or agent involved in this Contract shall promptly disclose to the State the products of their work hereunder, and those products will be deemed to be a work product or "works made for hire," and the State shall be considered to be the person for whom the work was prepared under the copyright laws of the United States. 4. Additionally, at time of creation or delivery as appropriate, Contractor shall convey to the State good title to any Equipment, Custom Software (State customization files, source, and object code), and licenses for the Pre-Existing Software, free and clear of all liens, pledges, mortgages, encumbrances, or other security interests. 5. The Work Product or “Works for Hire” ownership provisions of any subcontract or any Task Order or Change Order issued under this Contract shall be identical to the provisions of this Article. Assignment. Contractor hereby assigns to the State, without further consideration, all of its right, title, and interest in and to all of the Custom Software, Work Product “Works for Hire”, and Trade Secrets developed by the Contractor, its employees and agents for the State during the term of this Contract, and all copies of any of them, including, without FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 57 of 179 limitation, all copyright and other proprietary rights thereto throughout the world (and all renewal and extensions thereof) and including as part of such assignment, the right to create and distribute derivative works from any of the Custom Software, Work Product “Works for Hire”, or Trade Secrets. The Contractor hereby agrees to transfer to the State the entire right, title, and interest to any copyrights and any work or work product which may not be deemed "works for hire" under the copyright laws or work product, but which is produced by the Contractor in accordance with the terms of this Contract. The Contractor further agrees to execute any documents which may be necessary or appropriate to allow the State to perfect its interest in the copyright for such Work Product. The Contractor shall not be entitled to any additional payment or compensation for assisting and cooperating with the State in obtaining these copyrights. C. Cooperation. Contractor will at all times during its service hereunder for the State and after termination thereof for any reason, assist the State in every proper way (at Contractor's expense) to obtain for the benefit of the State patents, copyrights, trade secrets, and other legal protection for the Custom Software, Work Product, and Trade Secrets it develops for the State. To that end, Contractor agrees (i) to assist the State in registering, and from time to time (at Contractor's expense) in enforcing, all patent, copyrights, and other rights and protections relating to the Custom Software, Work Product, and Trade Secrets in any and all countries; and (ii) to execute, acknowledge, and deliver, when so requested by the State or its attorneys, all papers, including applications for patents or copyrights, assignments, and affidavits, as they are needed in order to obtain, maintain, or renew such patents or copyrights, Trade Secrets, or other legal protection, or to vest title thereto in the State. Further, Contractor irrevocably designates and appoints the State its agent and attorney-in-fact to act for and on its behalf to execute, register, and file any such applications, and to do all lawfully permitted acts to further the registration, prosecution, and issuance of patents, copyrights, or similar protections with the same legal force and effect as if executed by Contractor. D. Injunctive Relief. Contractor acknowledges that the State may not have an adequate remedy at law in the event of any breach or threatened breach by it of any provision of this Article, and that the State will suffer irreparable damage and injury as a result. Accordingly, in the event of any such breach or threatened breach, Contractor hereby consents to the granting of injunctive relief against it by any court of competent jurisdiction without the posting by the State of any bond or other security there for, and Contractor further agrees not to raise as a defense the availability of monetary damages as a remedy. E. License. In the event (and to the extent) that the Custom Software, Work Product, “Works for Hire” and Trade Secrets contain any items or elements which may be proprietary to Contractor, Contractor hereby grants to the State an irrevocable, perpetual, nonexclusive, royalty-free, world-wide license to (i) use, execute, reproduce, display, perform, distribute copies of, and prepare derivative works based on such proprietary items; and (ii) authorize others to do any or all of the foregoing. Acceptance: ______ Yes (Initial) 3.9 ______ No (Initial and Provide a Detailed Explanation of Exception) Licenses: Contractor grants the State and its departments, agencies, affiliates, agents, employees and licensees a perpetual, non-exclusive, royalty-free, world-wide, irrevocable license to use the licensed Software, without any restriction of any kind on Servers operated by the State at State Sites. The State may use any third party software products or modules obtained from any source with the Software. Contractor also grants the State of Kansas, and its departments, agencies, affiliates, agents, employees, and licensees (hereafter collectively referenced as the “State”) a perpetual, non-exclusive, royalty-free, world-wide, irrevocable perpetual license to use and copy for any reason (including but not limited to compliance with the Kansas Open Records FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 58 of 179 Act) Contractor’s bid and proposal and any other document(s) submitted to the State that may be related to this Contract or relevant information requested by the State. See Exhibit _____, Software License Agreement, incorporated by reference herein. The persons initialing this provision warrant that they have the authority to grant and execute this License for Contractor. This license is effective on the date of submission to the State. Acceptance: ______ Yes (Initial) 3.10 Source Code Escrow: A. Contractor agrees to place a copy of the source code without charge for any Software in escrow with a third party escrow agent identified by the State. Upon written request by the State, Contractor shall immediately deliver one copy of the newest version of the Software's source code (in machine readable form suitable for use by the State) and the Software Documentation to a third-party escrow agent selected by the State, pursuant to an escrow agreement which is attached to this Agreement as Exhibit ___ and incorporated herein by reference. Contractor agrees to also continually update the source code and the Software Documentation until it is released to Licensee. B. The source code shall be released and delivered to the State as set forth in the escrow agreement, which shall be released if: 1. Contractor dissolves or liquidates or takes any corporate or other action to achieve dissolution or liquidation; 2. Contractor ceases to conduct business in the normal course; 3. Contractor is a debtor in a bankruptcy proceeding or other proceeding for the general settlement of its debts; 4. a receiver or other official is appointed for all or substantially all of Contractor's assets; and/or 5. Contractor makes a general assignment for the benefit of creditors. C. Contractor agrees that annually it will certify that the updated source code has in fact been deposited with the Escrow Agent, and the Source Code Escrow Agreement may also require the Escrow Agent to also certify the same. Contractor also agrees that annually, the State may also verify the completeness of the source code and subsequent updates. D. State may use the source code in any internal manner it deems appropriate. State will be responsible for the fees of the escrow company. Acceptance: ______ Yes (Initial) 3.11 ______ No (Initial and Provide a Detailed Explanation of Exception) This is a mandatory provision. Staff: Staff Qualifications: The Contractor warrants that all persons assigned by it to the performance of this contract shall be employees of the Contractor (or a specified Subcontractor) and shall be fully qualified to perform the work required. The State shall review and/or approve/disapprove all Contractor staff prior to assignment. This may include but is not limited to review of resumes, interviews, and contacting references. The State also reserves the right to review and/or approve/disapprove all contract staff prior to the start of each deliverable. Contractor staff will be expected to work as part of a cooperative team effort with contracted staff from other firms as well as with State staff. Contractor agrees to timely supply resume information of staff to FMS Project FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 59 of 179 Director. Contractor’s staff will perform their duties in accordance with State policies, procedures, requirements, using State specifications and standards. The policies, procedures, requirements, specifications, and standards will be provided to the Contractor upon request. The work day schedule and leave time for Contractor’s staff will be coordinated and approved by the State. In cases where the State’s holidays conflict with Contractor’s, the State’s holiday schedule will prevail. Removal of Staff: Upon the written request of the State of Kansas, any Contractor staff, who in the opinion of the State of Kansas, is unacceptable, shall be immediately removed from the project staff. Such removal request shall not be made without substantial reason and rationale, which must be provided in writing. In the event that any Contractor staff is removed, the Contractor shall fill the vacancy promptly with an acceptable replacement, according to the FMS Project Director, in a manner that does not adversely impact the project. When any replacement is necessary, the “ramp up time” for the replacement staff time will be at no cost to the State. The “ramp up time” for replacement staff will be determined by the State and the Contractor on a case-by-case basis. Substitution and Replacement Staff: Staff whose names and resumes are submitted in the proposal shall not be removed from this project without prior approval of the FMS Project Director. Substitute or additional Staff shall not be used for this project until a resume is received and approved by the FMS Project Director. Any Contractor staff replaced for any reason shall be replaced promptly with an individual who possesses equal or greater relevant abilities and qualifications to those previously approved. State must approve in writing all replacement Staff and can require Contractor to hire any person or company should the State determine it is beneficial for the Project. Contactor shall be responsible for any and all costs and expenses for any replacement Staff. Contractor will not reassign, terminate, or add staff for this contract without prior written consent issued by the State. Acceptance: ______ Yes (Initial) 3.12 This is a mandatory provision. Key Staff: Key staff shall be identified prior to the start of any work on any deliverable. In the event of a production emergency as determined by the State, all key Contractor staff, as identified by the State, shall be available on an immediate priority recall basis for the benefit of the State at no additional charge for six (6) months after the end of the project as determined by the State. If a position is identified as “key,” by the State, and if the assigned key staff is removed from the position without prior consent of the State, or leaves without thirty (30) days written notice to the State, an amount equal to the number of hours lost multiplied by rate and ramp up costs will be deducted and setoff against outstanding invoices and any future billings. The “hours lost” include but are not limited to the cost associated with the failure to meet deliverable deadlines. The “hours lost” cost is in addition to “ramp up” costs and will be agreed upon by a negotiated process between the State and the Contractor. Acceptance: ______ Yes (Initial) This is a mandatory provision. FMS RFP State of Kansas February 19, 2008 3.13 Request for Proposal 11027 Page 60 of 179 Background Checks and Investigations of Staff: State may at its sole discretion conduct background checks and investigations of Contractor’s staff. Contractor and Staff consent and agree to supply such personal information, including a full set of processable fingerprint impressions, and any additional information as may be required by the FMS Project Director and the Kansas Bureau of Investigation to perform background checks and investigations. Contractor is responsible for getting staff consent prior to starting work on this contract. Acceptance: ______ Yes (Initial) 3.14. Contractor warrants that it will timely perform all deliverables by the established deadlines. Acceptance: ______ Yes (Initial) 3.15 This is a mandatory provision. ______ No (Initial and Provide a Detailed Explanation of Exception) Warranty: Contractor agrees to a “standard” warranty of one (1) year from date of final acceptance. This warranty to the State shall be also included in the cost of the contract and Contractor warrants the following: A. The Contractor (including any subcontractors) will be the sole point of contact on any problems with all software, equipment or systems during the warranty period. B. The Contractor shall be responsible for all work performed under these specifications. The Contractor shall make good, repair and replace, at the Contractor's own expense, as may be necessary, any defective work, if in the opinion of agency and/or Division of Purchases said defect is due to imperfection in material, design, or workmanship for the warranty period specified. C. Contractor represents and warrants to the State as follows, and Contractor acknowledges that all of such representations and warranties in its responses to the RFP (including the representations that Contractor meets the minimum qualifications contained in the RFP) are material and have been relied upon by the State in: (i) selecting Contractor to perform the services described in the RFP and this Contract; and (ii) entering into this Contract. Contractor agrees and warrants the following: 1. Corporate Existence and Authority. Contractor is a corporation existing and in good standing under the laws of the State of Kansas, is qualified to do business in the State of Kansas, is properly registered with the Kansas Secretary of State, and has all necessary power and authority to enter into this Contract and perform all of its obligations pursuant to this Contract. Contractor shall provide prompt notice to the State of any merger or combination with any other entity during the term of this Contract. 2. No Conflict. Neither the execution and delivery of this Contract, nor the fulfillment of or compliance with the terms and conditions of this Contract, nor the consummation of the transactions contemplated by this Contract conflicts with or results in a breach of the terms, conditions, or provisions of any other contract, agreement, instrument, or order of any court, governmental body, or administrative agency to which Contractor is a party or by which Contractor or its property is bound. 3. Duly Authorized. The execution and delivery of this Contract has been duly authorized by all necessary corporate action of Contractor and constitutes the valid, legal, and binding obligation of Contractor, enforceable in accordance with its terms. FMS RFP State of Kansas February 19, 2008 D. E. Request for Proposal 11027 Page 61 of 179 4. Proprietary information and Licenses. Contractor shall disclose to the State upon request all relevant proprietary information related to the Project. Contractor warrants: 1) That this bid and proposal is an original work and has not been submitted for publication or published in any other medium; 2) will not violate any rights of third parties; 3) does not contain any libelous material; and 4) all information contained within bid that Contractor deems proprietary or represents trade secrets has been properly marked and submitted in accordance with Section 5.1 of this RFP. Contractor agrees to waive any legal remedy Contractor may have against State and to indemnify and hold the State harmless from any claim, demand, suit, action, proceeding or prosecution (including liability, loss, expense, attorney’s fees, or any damage) asserted or instituted by reason of the submitted bid, proposal or other information provided to the State by Contractor. The State shall have the right in its discretion to extend the benefit of this indemnification to any person or entity at any time, and Contractor shall be liable as if originally made by the State. 5. All Statements True. All statements and representations made to the State by Contractor in the Proposal, during the selection process (including the oral interviews), during the negotiation of this Contract, and in the performance of this Contract are true and correct as of the date of this Contract. Contractor warrants that any deliverables provided pursuant to the applicable Statement of Work will perform substantially in accordance with the specifications set out in the Statement of Work. Contractor's obligation hereunder will be promptly to: (i) bring such deliverables into substantial specifications, at Contractor's sole expense; or compliance with the (ii) grant the State a full refund of all the amounts paid by the State relating to any such non-conforming deliverables. 1. If Contractor receives written notice of such defects during the warranty period, Contractor shall immediately repair, fix or make workable, that portion of its work products which are determined by the State to be defective. 2. The warranty period begins either on the date of delivery of each element of the Services or, where the purchase price includes installation by Contractor, on the final date of complete installation, whichever period is later. 3. Warranty repairs will be made at no cost to the State. Contractor will pay all cost of consulting services related to such repairs and all cost of travel, lodging and related out-of-pocket costs for visits to the State sites which are necessary to effect such repairs. 4. Response Time. Contractor warrants its timely response to requests for warranty or other services under this Agreement and thereafter and shall remedy any programming errors, defects, or breach of warranty promptly at no charge or cost to the State. In the event that the System is inoperable, Contract shall immediately apply such resources as are necessary to correct any problems. Contractor shall respond to requests for service and any warranty immediately and no later than one (1) hour and correct any such problems. Contractor agrees that its failure to respond to State’s request for service within the time frames identified herein, will result in the Contractor being financially liable and responsible for all costs and expenses the State incurs for finding a third party to solve or fix any problems with the work under this Agreement. Keys, Time Locks, Access, Source Code and Electronic Software Disablement and Repossession Warranty. Contractor represents and warrants that it will not under any circumstances or conditions install various disabling devices, access codes, traps, copyprotection devices, keys, time or date bugs, lock-up or deactivating devices, time bombs, FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 62 of 179 termination by remote access, removal of source code or other programs or code in the software or work product which could erase, corrupt, restrict use of, modify any data of the State, freeze, interfere with, or prevent the State’s use of the software or its computing environment, destroy or terminate software or work product or data contained in it or bypass any internal or external software security measure in order to obtain access to the systems or data of the State without the written consent of the State. Contractor also warrants that no other similar types of electronic techniques will be used at anytime in the future. Should any such device appear at any time in the system, software, or work product, Contractor agrees to pay for any and all damages, expenses, costs, and lost revenue, including reasonable attorney’s fees incurred by the State. Contractor shall also agree to pay punitive damages for installing any such disabling device as determined by a Kansas State Court. Acceptance: ______ Yes (Initial) 3.16 This is a mandatory provision. Performance Guarantees: The following are areas where Contractor guarantees performance. Failure to meet the required performance standards or guarantees will result in the Contractor being assessed and responsible for performance guarantee amounts as listed in this Section. Contractor shall be responsible for self-reporting performance failures or errors and timely submitting liquidated damages amounts due to the State. Contractor shall establish and maintain a system to monitor and report performance. Contractor will submit a measurement report to the State ten (10) business days after the end of each calendar month unless otherwise waived by the State. The measurement report will include all data reasonably necessary to evaluate whether liquidated damages are due and shall be in a format as determined by the State. The measuring period for the purpose of considering and calculating performance guarantees shall be on a monthly basis, unless otherwise indicated. Contractor shall work with State in good faith to provide additional information reasonably requested by State for evaluation of liquidated damages. The State shall, at its sole discretion, waive any liquidated damages otherwise payable by the Contractor under this section if the Contractor can demonstrate to the State’s satisfaction that a performance standard failure was attributable to an uncontrollable circumstance .(i.e. an external event not reasonably within Contractor’s ability to control). The parties intend the liquidated damages amounts stated in this Article to compensate, and not punish for, a breach of the conditions indicated below: A. Reassignment of key staff personnel without the State’s timely written approval. Contractor agrees and shall pay the State $10,000 per occurrence for failure to timely get written approval of reassignment of key staff personnel. B. Failure to timely and diligently respond in a case of a disaster assistance request. Contractor agrees and shall pay all damages, costs, and expenses associated with this type of event for failure to timely respond. C. Failure of Contractor to timely and successfully provide the detailed project plan. Contractor agrees and shall pay the State $100,000 for this failure. D. Failure of Contractor to timely (within one hundred twenty [120] days of contract execution) and successfully provide the FMS and SHARP Interface Design deliverable (see RFP Appendix 3). Contractor agrees and shall pay the State $100,000 for this failure. E. Responses to Legislative Requests are regularly due within two (2) business days. Contractor agrees and shall pay $2,000 to the State per occurrence for failure to timely meet the stated deadline to Legislative Requests. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 63 of 179 Prompt resolution of problems or issues is expected but will not reduce or eliminate any performance guarantee amounts imposed due to failure to meet the standards outlined below. Performance guarantees shall be automatically assessed unless otherwise waived in writing by the State. If Contractor fails to meet the proposed standards, the performance guarantee described herein will be one (1) remedy available to the State for such failure, along with all other remedies at law and in equity. Contractor has thirty (30) calendar days to dispute in writing any amounts due, however, all performance guarantees are due within sixty (60) calendar days after assessment regardless of the status of any disputed amount, otherwise Contractor shall pay an additional amount of $50.00 per day payment if not received by the State when due unless otherwise setoff by the State. The State has final authority to determine whether a disputed assessment of performance guarantee will be credited to Contractor. The State will respond to any dispute within thirty (30) days of receipt. The Contractor shall also pay the State’s reasonable attorney’s fees, costs, and expenses incurred should any matter be contested by Contractor, including but not limited to court and mediation fees and costs. In the event the State agrees with any dispute, the assessment and collection of any disputed amount will be refunded to Contractor. Acceptance: ______ Yes (Initial) 3.17 ______ No (Initial and Provide a Detailed Explanation of Exception) Indemnity and Hold Harmless: A. General. Contractor shall indemnify, defend, and hold harmless the State and its departments, agencies, and affiliates, including its officers, directors, agents, and employees, from and against all claims, demands, liability, actions, losses, and expenses (including reasonable attorneys' fees) and all other liabilities, asserted against or incurred by State without limitation relating to or arising out of, directly or indirectly, a failure to perform or breach by Contractor of this Contract, including a breach by Contractor of its obligations under this Section 3 and for bodily injury or death of any person or damage or destruction of any property, whether belonging to the State or another, excepting only injury, death, damage, or destruction, to the extent it is caused by the negligence of the State. The State shall give reasonable notice to Contractor of any such claim, loss, action, damage, expense, or other liability. Contractor shall further protect, defend, indemnify, and hold harmless the State against any damage, cost or liability, including reasonable attorney’s fees, by third parties for any and all injuries to persons or damage to property arising from intentional, willful, or negligent acts or omissions of Contractor, its officers, employees, agents, or subcontractors, a criminal, fraudulent, or dishonest act by Contractor, its officers, employees, agents, or subcontractors. The State shall not be precluded from receiving the benefits of any insurance the Contractor may carry which provides for indemnification for any loss or damage to property in the Contractor’s custody and control, where such loss or destruction is to state property. The Contractor shall do nothing to prejudice the State’s right to recover against third parties for any loss, destruction or damage to State property. B. Intellectual Property Indemnification and Hold Harmless. Contractor represents and warrants that any Developed Software produced hereunder does not violate any patent, mask work rights, copyright, trade secret, trademark, or other proprietary right of any third party, and that Contractor has the right to make disclosure and use of all such information used by Contractor in the performance of the Services. If Contractor uses any patented, trademarked, or copyrighted designs, devices, materials, or other property, tangible or intangible, in connection with its performance of its obligations under this Contract, it shall provide for such use in an approved legal manner by making a proper agreement with the patentee or owner of such trademark or copyright and shall defend and hold State harmless on any claim relating to such items or use by the Contractor or State. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 64 of 179 Specifically, if any claim of infringement is made by any third party against the State, exclusively due to the State's use of any Work Product provided by Contractor hereunder, the State shall notify Contractor and Contractor shall defend, indemnify, and hold the State harmless against any and all liability, losses, claims, expenses (including reasonable attorney's fees), demand, or damages of any kind arising out of or related to any such claim, whether or not that claim is successful. If the State is enjoined, or likely to be enjoined as determined solely by the State, from using any of the Work Product because of a claim of infringement of proprietary rights of any third party, at the State’s request and option the Contractor at its own expense shall: C. D. (i) obtain for the State the right to continue using such Work Product; (ii) replace or modify the Work Product to make it non-infringing, so long as the replacement or modification conforms to the Statement of Work and does not adversely impact functionality or performance of the Work Product running in the State's production environment; or (iii) terminate this Contract and refund all payments made by the State herein. Contractor’s Negligence. The Contractor shall also hold harmless and indemnify the State against any and all loss or damage to the extent arising out of the Contractor’s negligence in the performance of services under this contract, and also including but not limited to: (a) any and all civil or criminal loss or damage to the extent arising out of the Contractor's intentional or unintentional failure to comply with Federal Immigration Statutes and Regulations. (b) any and all loss or damage to the extent arising out of the Contractor’s intentional or unintentional failure to protect and secure personal data of any kind. The State shall in its sole discretion make the determination of this provision. Survive Termination. Agreement. Acceptance: ______ Yes (Initial) 3.18 The provisions of this Article survive termination of this ______ No (Initial and Provide a Detailed Explanation of Exception) Insurance: No contract will be executed unless and until appropriate insurance coverages are secured and sufficient evidence of insurance coverage is delivered to the State. Any insurance required by the State shall be in a form and substance acceptable to the State. All required insurance shall be issued by companies that are A.M. Best A+ financially rated and duly licensed, admitted, and authorized to do business in the State of Kansas. The State of Kansas will be named as an additional insured on all coverages, as appropriate. Required coverages are to remain in effect through the term of the resulting contract and proof shall be provided to State within 48 hours of a request. Failure to maintain required insurance coverage during the term of the contract shall be considered a material breach and grounds for termination of the contract. The cost of all required insurance shall be included in the Proposer’s proposal. The State may purchase the required coverage for Contractor should Contractor fail to maintain the required coverage and setoff that cost and expense against amount the State may or does owe Contractor for services under this contract. Insurance provisions shall be at least as follows: (a) Workers’ Compensation and Employers’ Liability coverage with limits consistent with Kansas statutory benefits, and, if some of the project will be done outside Kansas, the laws of the appropriate state(s) where work on the project will be done. Employers’ FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 65 of 179 Liability coverage with policy limits of at least $500,000 or the statutory limit, whichever is greater. (b) Commercial General Liability with a combined single limit of at least $5,000,000 per occurrence written on an occurrence basis. All limits shall be in addition to defense costs. (c) Business Automobile Liability Insurance for all owned, non-owned and hired vehicles with a minimum combined single limit of at least $1,000,000 per occurrence for bodily injury, personal injury, and/or property damage liability. (d) Professional Liability insurance covering all staff with a limit of at least $1,000,000 per incident and $3,000,000 aggregate. Subcontractors: Contractor shall include all subcontractors as insureds under its policies or shall furnish separate certificates for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. The Proposer accepts full responsibility for payment of all insurance listed above, including but not limited to unemployment insurance and social security as well as all income tax deductions and any other taxes or payroll deductions required by law for its employees engaged in work authorized by this contract. Acceptance: ______ Yes (Initial) 3.19 Contractor’s Preexisting Obligations: Contractor represents and warrants that Contractor, its employees and agents, are under no preexisting obligation or obligations inconsistent with the provisions of this agreement. Contractor warrants that it has the right to disclose or use all idea, processes, designs, data, and other information which Contractor had gained from third parties, and which Contractor discloses or uses in the performance of this agreement. Acceptance: ______ Yes (Initial) 3.20 This is a mandatory provision. Financial Interests: Contractor shall promptly disclose in writing to the State all actual or potential financial relationships Contractor may have with respect to, or resulting from, any recommendations or advice given by Contractor to the State. Acceptance: ______ Yes (Initial) 3.21 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Conflict of Interest: The Contractor shall not knowingly employ, during the period of this contract or any extensions to it, any professional Staff who are also in the employ of the State and who are providing services to the State involving this contract or services similar in nature to the scope of this contract. Furthermore, the Contractor shall not knowingly employ, during the period of this contract or any extensions to it, any state employee who has participated in the making of this contract until at least two years after his/her termination of employment with the State. The Contractor also agrees to disclose to the PNC any and all relationships with potential contractors submitting a proposal on a subsequent RFP for services outlined in this RFP. The Contractor shall identify all other existing or potential conflicts of interest that would prevent the Contractor from fully performing the tasks described in the RFP. Such disclosure will be a continuing requirement subsequent to award of a contract and for the life of the contract. Acceptance: ______ Yes (Initial) ______ No (Initial and Provide a Detailed Explanation of Exception) FMS RFP State of Kansas February 19, 2008 3.22 Request for Proposal 11027 Page 66 of 179 Confidentiality: All State information or data is considered confidential information and data. Contractor agrees to return any or all data furnished by the State promptly at the request of State, in whatever form it is maintained by Contractor. Upon termination or expiration of this agreement, the Contractor and each of the persons and entities working for the Contractor shall destroy and return to the State all data, information electronic, written, or descriptive materials or any related matter of any type including but not limited to drawings, blueprints, descriptions, or other papers or documents which contain any such confidential information. A. Contractor will have access to information and private or confidential data, maintained by State of Kansas, to the extent necessary to carry out Contractor’s responsibilities under this contract. This information and data may include, but is not limited to, personal financial information, information regarding undercover law enforcement agents, social security numbers, student employees, medical providers and/or their recipients, etc. Contractor agrees that any information or data it may have in its custody regarding any participant shall be kept strictly confidential. All the information and data of the State shall be considered to be confidential and private and Contractor may not disclose any information or data at any time to any person or entity. Contractor agrees to comply with all state and federal confidentiality laws in providing services under this contract. 1. Contractor shall be fully responsible for providing adequate supervision and training to its agents and employees to ensure compliance with all applicable State and Federal Acts regarding confidentiality and/or open records issues. No private or confidential data collected, maintained, or used in the course of performance of this contract shall be disseminated by Contractor except as required by statute, either during the period of the contract or thereafter. Contractor shall only use confidential information as required by this contract. All electronic data shall be secured through encryption or other comparable security measures. 2. Contractor shall limit access to confidential information solely to staff of Contractor who have a business need to know for purposes of fulfilling Contractor’s obligations under this contract. Contractor shall not remove confidential information from State’s site without State’s prior written approval. 3. Contractor shall hold State harmless and indemnify the State for expenses or damages, of any kind, incurred or suffered by the State as a result of the unauthorized disclosure of said data by Contractor or any agent, representative, employee or subcontractor of Contractor. Contractor shall notify the State of any loss or breach of confidential information or data within twenty-four (24) hours receipt of such knowledge. Contractor shall also be responsible and liable for any and all damages to individuals due to such breaches or loss of confidential information. In the event of any security breach in which the confidential information of one more individuals is compromised or is potentially compromised, Contractor shall be responsible and pay for any and all damages, expenses, and costs (Including lost wages and efforts spent to defend or correct against identity theft) caused to the State or any individual for the disclosure of any State Information. Contractor shall provide notice to the State and affected individuals of such disclosure and shall also offer free of charge to individual or the State identify theft protection insurance for a period of five (5) years. These terms shall also apply to any third-party vendor or subcontractor. 4. The Contractor shall hold all such confidential information in trust and confidence for the State, and agrees that it and its employees will not, during the performance or after the termination of this agreement, disclose to any person, firm, or corporation, or use for its own business or benefit any information obtained by it while in execution of the terms and conditions of this agreement. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 67 of 179 5. Any staff, individual or entity assigned to work for Contractor under this agreement shall separately sign an agreement(s) to this effect of this Subsection and also but not limited to the Department of Administration computer security user agreement, which is incorporated by reference herein. B. Unauthorized Use. The Contractor shall not use the names, home address, phone numbers, or any other information obtained by implementation or execution of this contract about employees, citizens, vendors or other information for any purpose. C. Press Releases, Public Statements, and/or Communications. Contractor agrees that no public statement, release, or communication acknowledging or implying that the State is a customer of Contractor is allowed under this Contract. Any approval by the State for such public statement, release, or communication shall only be provided in writing by State to Contractor’s contact listed on page ___ of this Contract. The State may refuse such a request for any reason. Acceptance: ______ Yes (Initial) 3.23 Nondiscrimination and Workplace Safety: The Contractor agrees to abide by all federal, state, and local laws, rules and regulations prohibiting discrimination in employment and controlling workplace safety. Any violations of applicable laws or rules and regulations may result in termination of this contract. Acceptance: ______ Yes (Initial) 3.24 ______ No (Initial and Provide a Detailed Explanation of Exception) Prohibition of Gratuities: Neither the Contractor nor any person, firm or corporation employed by the Contractor in the performance of this contract shall offer or give any gift, money, or anything of value or any promise for future reward or compensation to any State employee at any time. Acceptance: ______ Yes (Initial) 3.27 ______ No (Initial and Provide a Detailed Explanation of Exception) Care of State Property: The Contractor shall be responsible for the proper care and custody of any state-owned personal tangible property and real property furnished for Contractor's use in connection with the performance of this contract, and Contractor will reimburse State for such property's loss or damage caused by Contractor, normal wear and tear excepted. Acceptance: ______ Yes (Initial) 3.26 ______ No (Initial and Provide a Detailed Explanation of Exception) Environmental Protection: The Contractor shall abide by all federal, state, and local laws, rules and regulations regarding the protection of the environment. The Contractor shall report any violations to the applicable governmental agency. A violation of applicable laws, rules, or regulations may result in termination of this contract. Acceptance: ______ Yes (Initial) 3.25 This is a mandatory provision. ______ No (Initial and Provide a Detailed Explanation of Exception) Retention of Records: Unless the State specifies in writing a different period of time, the Contractor agrees to preserve and make available at reasonable times all of its books, FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 68 of 179 documents, papers, records and other evidence involving transactions related to this contract for a period of five (5) years from the date of the expiration or termination of this contract. A. Matters involving litigation shall be kept for one (1) year following the termination of litigation, including all appeals. B. The Contractor agrees that authorized federal and state representatives, including but not limited to personnel of the using agency, independent auditors acting on behalf of the state, and/or federal agencies, shall have timely access to and the right to examine records during the contract period and during the five (5)-year, post-contract period. Delivery of and access to the records shall be provided within five days of such request and at no cost to the state. Acceptance: ______ Yes (Initial) 3.28 Antitrust: If the Contractor elects not to proceed with performance of the services required by the contract, the Contractor assigns to the State all rights to and interests in any cause of action it has or may acquire under the anti-trust laws of the United States and the State of Kansas relating to the particular products or services purchased or acquired by the State pursuant to this contract. Acceptance: ______ Yes (Initial) 3.29 ______ No (Initial and Provide a Detailed Explanation of Exception) Modification: This contract shall be modified only by the written agreement of the parties with the approval of the Director of Accounts and Reports. No alteration or variation of the terms and conditions of the contract shall be valid unless made in writing and signed by the parties. Every amendment shall specify the date on which its provisions shall be effective. No oral agreements will be effective to alter this contract. No term or condition of this Contract, documents incorporated by reference, exhibits or related documents may be changed solely by the Contractor. This Contract, exhibits, documents incorporated by reference and any other related documents cannot be amended, changed or modified (despite any statement contained therein to the contrary), except by a written amendment executed by and mutually agreed upon by both parties. The DA-146a may not be modified or amended. (Exhibit A) Acceptance: ______ Yes (Initial) 3.30 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Notices: All notices, demands, requests, approvals, reports, instructions, consents, or other communications (collectively "notices") which may be required or desired to be given by either party to the other shall be IN WRITING and addressed as follows: Kansas Division of Purchases 900 SW Jackson St, Room 102N Topeka, Kansas 66612-1286 RE: Proposal Number 11027 or to any other persons or addresses as may be designated in writing from one party to the other. Acceptance: ______ Yes (Initial) ______ No (Initial and Provide a Detailed Explanation of Exception) FMS RFP State of Kansas February 19, 2008 3.31 Request for Proposal 11027 Page 69 of 179 Termination for Cause: The Director of Accounts and Reports may terminate this contract, or any part of this contract, for cause under any one of the following circumstances: the Contractor fails to make timely delivery of goods or services as specified in this contract; the Contractor provides at any time substandard quality services and/or workmanship; the Contractor fails to timely perform any of the provisions of this contract, or so fails to make progress as to endanger performance of this contract in accordance with its terms. The Director of Accounts and Reports shall provide written notice of the conditions endangering performance. If the Contractor fails to remedy the conditions within ten (10) days from the receipt of the notice (or such longer period as State may authorize in writing), the Director of Accounts and Reports shall issue the Contractor an order to stop work immediately. Receipt of the notice shall be presumed to have occurred within three (3) days of the date of the notice. In the event of the termination or expiration of this Contract, Contractor also agrees to the following: Should the Contract terminate or expire for any reason, including non-renewal of the Contract, State will withhold 100% of any scheduled payment to Contractor. These payments will be released only when the State decides in it sole determination that any and all obligations of Contractor related to this Contract have been satisfied to the State’s satisfaction as of the termination or expiration date of this Contract. Acceptance: ______ Yes (Initial) 3.32 ______ No (Initial and Provide a Detailed Explanation of Exception) Termination for Convenience: The Director of Accounts and Reports may terminate performance of work under this contract in whole or in part whenever, for any reason, the Director of Accounts and Reports shall determine that the termination is in the best interest of the State of Kansas. In the event that the Director of Accounts and Reports elects to terminate this contract pursuant to this provision, the Director shall provide the Contractor written notice at least thirty (30) days prior to the termination date. The termination shall be effective as of the date specified in the notice. The Contractor shall continue to perform any part of the work that was specifically not terminated by the notice. In the event of the termination or expiration of this Contract, Contractor also agrees to the following: Should the Contract terminate or expire for any reason, including non-renewal of the Contract, State will withhold 100% of any scheduled payment to Contractor. These payments will be released only when the State decides in it sole determination that any and all obligations of Contractor related to this Contract have been satisfied to the State’s satisfaction as of the termination or expiration date of this Contract. Acceptance: ______ Yes (Initial) 3.33 Debarment of State Contractors: Any Contractor who defaults on delivery or does not perform in a satisfactory manner as defined in this Request may be barred for a period up to three (3) years, pursuant to K.S.A. 75-37, 103, or have their work evaluated for pre-qualification purposes. Acceptance: ______ Yes (Initial) 3.34 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Rights and Remedies: The rights and remedies provided for the State in this contract shall not be exclusive and are in addition to any other rights and remedies provided by law. In the event State determines in its sole discretion that Contractor has not provided the services or the FMS FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 70 of 179 does not operate in the manner expected by the State, Contractor shall be responsible for any and all costs and expenses, including attorney’s fees and expenses to hire other vendors to modify, complete, adjust, finish, or fix FMS as determined by the State. If this contract is terminated, the State, in addition to any other rights provided for in this contract, may require the Contractor to timely transfer title and deliver to the State in the manner and to the extent directed, any completed materials. The State may be obligated only for those services and materials rendered and accepted prior to the date of termination. Acceptance: ______ Yes (Initial) 3.35 Force Majeure: The State shall not be held liable if the failure to perform under this contract arises out of causes beyond the control of the State. Causes may include, but are not limited to, acts of nature, fires, tornadoes, quarantine, strikes other than by Contractor's employees, and freight embargoes, etc. Acceptance: ______ Yes (Initial) 3.36 ______ No (Initial and Provide a Detailed Explanation of Exception) Assignment: The Contractor shall not assign, convey, encumber, or otherwise transfer its rights or duties under this contract without the prior written consent of the State. Acceptance: ______ Yes (Initial) 3.39 ______ No (Initial and Provide a Detailed Explanation of Exception) Independent Contractor: Both parties, in the performance of this contract, shall be acting in their individual capacity and not as agents, employees, partners, joint ventures, or associates of one another. The employees or agents of one party shall not be construed to be the employees or agents of the other party for any purpose whatsoever. The Contractor shall perform its duties hereunder as an independent contractor and not as an employee. Neither the Contractor nor any agent or employee of the Contractor shall be or shall be deemed to be an agent or employee of the State. Contractor shall pay when due all required employment taxes and income tax withholding, shall provide and keep in force Workers’ Compensation and unemployment compensation insurance in the amounts required by law, shall show proof of such insurance, and shall be solely responsible for the acts of the Contractor and its employees and agents. Acceptance: ______ Yes (Initial) 3.38 ______ No (Initial and Provide a Detailed Explanation of Exception) Waiver: Waiver of any breach of any provision in this contract shall not be a waiver of any prior or subsequent breach. Any waiver shall be in writing and any forbearance or indulgence in any other form or manner by State shall not constitute a waiver. Acceptance: ______ Yes (Initial) 3.37 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Captions: The captions or headings in this contract are for reference only and do not define, describe, extend, or limit the scope or intent of this contract. Acceptance: ______ Yes (Initial) ______ No (Initial and Provide a Detailed Explanation of Exception) FMS RFP State of Kansas February 19, 2008 3.40 Severability: If any provision of this contract is determined by a court of competent jurisdiction to be invalid or unenforceable to any extent, the remainder of this contract shall not be affected and each provision of this contract shall be enforced to the fullest extent permitted by law. Acceptance: ______ Yes (Initial) 3.41 ______ No (Initial and Provide a Detailed Explanation of Exception) Disclosure of Criminal or Civil Offenses: Contractor shall disclose any conviction or judgment for a criminal or civil offense of any employee or an individual or entity that controls a company or organization or will perform work under this contract that indicates a lack of business integrity or business honesty. This includes (1) conviction of a criminal offense as an incident to obtaining or attempting to obtain a public or private contract or subcontract or in the performance of such contract or subcontract; (2) conviction under state or federal statutes of embezzlement, theft, forgery, bribery, falsification or destruction of records, or receiving stolen property; (3) conviction under state or federal antitrust statutes; and (4) any other offense the State determines to be so serious and compelling as to affect responsibility as a state contractor. For the purpose of this section, an individual or entity shall be presumed to have control of a company or organization if the individual or entity directly or indirectly, or acting in concert with one or more individuals or entities, owns or controls twenty-five (25) percent or more of its equity, or otherwise controls its management or policies. Failure to disclose an offense may result in disqualification of the proposal or termination of the contract, as determined by the State. Acceptance: ______ Yes (Initial) 3.45 This is a mandatory provision. Integration: This contract, in its final composite form, shall represent the entire agreement between the parties and shall supersede all prior negotiations, representations or agreements, either written or oral, between the parties relating to the subject matter hereof. This contract between the parties shall be independent of and have no effect on any other contracts of either party. Acceptance: ______ Yes (Initial) 3.44 This is a mandatory provision. Jurisdiction: The parties shall bring any and all legal proceedings arising hereunder in the State of Kansas, District Court of Shawnee County, unless otherwise specified and agreed upon by the State of Kansas. Contractor waives all defenses of lack of personal jurisdiction and forum non conveniens. The Eleventh Amendment of the United States Constitution is an inherent and incumbent protection with the State of Kansas and need not be reserved, but prudence requires the State to reiterate that nothing related to this contract shall be deemed a waiver of the Eleventh Amendment. Acceptance: ______ Yes (Initial) 3.43 ______ No (Initial and Provide a Detailed Explanation of Exception) Governing Law: This contract shall be governed by the laws of the State of Kansas and shall be deemed executed at Topeka, Shawnee County, Kansas. Acceptance: ______ Yes (Initial) 3.42 Request for Proposal 11027 Page 71 of 179 This is a mandatory provision. Immigration and Reform Control Act of 1986 (IRCA): All contractors are expected to comply with the Immigration and Reform Control Act of 1986 (IRCA), as may be amended from time to time. This Act, with certain limitations, requires the verification of the employment status of all individuals who were hired on or after November 6, 1986, by the contractor as well as any FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 72 of 179 subcontractor or sub-contractors. The usual method of verification is through the Employment Verification (I-9) form. With the submission of this proposal, the contractor must certify without exception that such contractor has complied with all federal and state laws relating to immigration and reform. Any misrepresentation in this regard or any employment of persons not authorized to work in the United States constitutes a material breach and, at the State's option, may subject the contract to termination for cause and any applicable damages. Unless provided otherwise herein, all contractors are expected to be able to produce for the State any documentation or other such evidence to verify Contractor's IRCA compliance with any provision, duty, certification, or like item under the contract. Contractor will provide a copy of a signed Certification Regarding Immigration Reform & Control Form (see RFP Section 1) with the signed contract. Acceptance: ______ Yes (Initial) 3.46 Injunctions: Should Kansas be prevented or enjoined from proceeding with the contract implementation before or after contract execution by reason of any litigation or other reason beyond the control of the State, contractor shall not be entitled to make or assert claim for damage by reason of said delay. Acceptance: ______ Yes (Initial) 3.47 ______ No (Initial and Provide a Detailed Explanation of Exception) Statutes: Each and every provision of law and clause required by law to be inserted in the contract shall be deemed to be inserted herein and the contract shall be read and enforced as though it were included herein. If through mistake or otherwise any such provision is not inserted, or is not correctly inserted, then on the application of either party the contract shall be amended to make such insertion or correction. Acceptance: ______ Yes (Initial) 3.48 This is a mandatory provision. ______ No (Initial and Provide a Detailed Explanation of Exception) Materials and Workmanship: The Contractor shall perform all work and furnish all supplies and materials, services, machinery, equipment, facilities, software, and means necessary to complete all the work required by this Request, within the time specified, in accordance with the provisions as specified. The contractor shall be responsible for all work put in under these specifications and shall make good, repair, and/or replace, at the contractor's own expense, as may be necessary, any defective work, material, etc., if in the opinion of the Division of Accounts and Reports said issue is due to imperfection in material, design, workmanship, or contractor fault. All materials, services, machinery, equipment, facilities, and workmanship included in bid shall be included in all fixed fees, costs, and expenses. Acceptance: ______ Yes (Initial) ______ No (Initial and Provide a Detailed Explanation of Exception) FMS RFP State of Kansas February 19, 2008 3.49 Request for Proposal 11027 Page 73 of 179 Industry Standards: If not otherwise provided, services, materials, or work called for in this contract shall be furnished and performed in accordance with best established practice and standards recognized by the contracted industry and comply with all codes and regulations which shall apply. Acceptance: ______ Yes (Initial) 3.50 ______ No (Initial and Provide a Detailed Explanation of Exception) Federal, State, and Local Taxes: Unless otherwise specified, the proposal price shall include all applicable federal, State and local taxes. The Contractor shall pay all taxes lawfully imposed on it with respect to any product or service delivered in accordance with this Request. The State of Kansas is exempt from state sales or use taxes and federal excise taxes for direct purchases. These taxes shall not be included in the Proposer’s Cost Proposal. The State makes no representation as to the exemption from liability of any tax imposed by any governmental entity on the Contractor. Acceptance: ______ Yes (Initial) 3.51 ______ No (Initial and Provide a Detailed Explanation of Exception) Accounts Receivable Set-Off Program: If during the course of this contract the Contractor is found to owe a debt to the State of Kansas, agency payments to the Contractor may be intercepted / setoff by the State of Kansas. Notice of the setoff action will be provided to the contractor. The Contractor shall credit the account of the agency making the payment in an amount equal to the funds intercepted. K.S.A. 75-6201 et seq. allows the Director of Accounts and Reports to set off funds the State of Kansas owes vendors against debts owed by the contractor to the State of Kansas. Payments set off in this manner constitute lawful payment for services or goods received. The Contractor benefits fully from the payment because its obligation to the State is reduced by the amount subject to setoff. Acceptance: ______ Yes (Initial) 3.52 This is a mandatory provision. Fixed Costs Final and Full: a. All reasonable and necessary equipment, labor, software, and services to make the FMS timely operational shall be included in the bid and included in the fixed costs. The Contractor is responsible for all additional costs not included in the bid and required to satisfactorily complete the scope of services requested and the State’s requirements. b. This Request is for a firm fixed price contract with payment(s) made only for defined and accepted deliverables. c. Prices shall remain firm for the entire contract period and subsequent renewals. Prices quoted shall be net delivered, including all trade, quantity, and cash discounts. d. Any price reductions available during the contract period shall be offered to the State of Kansas. e. Failure to provide available price reductions may result in termination of the contract. f. The State will not award or contract for any arrangement that uses estimates, "time and materials," or payments based on "progress" or elapsed time. g. The exact payment per deliverable will be determined during negotiations. FMS RFP State of Kansas February 19, 2008 h. Request for Proposal 11027 Page 74 of 179 All products and services not specifically mentioned in this solicitation, but which are necessary to provide the functional capabilities described by the specifications, shall be included in the fixed pricing. All other products required to make the described software functional shall be identified in the vendor's response. Acceptance: ______ Yes (Initial) 3.53 ______ No (Initial and Provide a Detailed Explanation of Exception) HIPAA Confidentiality: Per the Health Insurance Portability and Accountability Act (1996) (HIPAA), the State is a covered entity under the act and, therefore, Contractor warrants that it will not use or disclose protected health information (PHI) in ways that the State could not. This protection continues as long as the data is in the possession of the Contractor in any form. The Contractor shall establish and maintain procedures and controls acceptable to the State to protect the privacy of individuals’ PHI in accordance with the HIPAA requirements. Unless the Contractor has the individual’s written consent and the State’s consent, the Contractor shall not use or disclose any personally identifiable information obtained from the State for any reason. Acceptance: ______ Yes (Initial) 3.54 No Off-shore Sourcing: The Contractor, including all subcontractors, agrees that any and all work or services under this contract will be performed at a location within the United States. Therefore, the Contractor, including all subcontractors, agrees that no off-shore sourcing will be conducted. Acceptance: ______ Yes (Initial) 3.55 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Payment: Payment Terms are Net 30 days. Payment date and receipt of order date shall be based upon K.S.A. 75-6403(b). This Statute requires state agencies to pay the full amount due for goods or services on or before the 30th calendar day after the date the agency receives such goods or services or the bill for the goods and services, whichever is later, unless other provisions for payment are agreed to in writing by the vendor and the state agency. NOTE: If the 30th calendar day noted above falls on a Saturday, Sunday, or legal holiday, the following workday will become the required payment date. In the event there is a dispute regarding performance of service or deliverables the State may offset it against any amounts owed to Contractor. Payments shall not be made for costs or items not listed in the vendor's response or bid. Payment by State may be withheld in any reasonable amount to ensure proper performance. Acceptance: ______ Yes (Initial) 3.56 ______ No (Initial and Provide a Detailed Explanation of Exception) Recruiting of State Staff: Neither the Contractor nor any of its Subcontractors shall directly recruit any State staff for employment or subcontracting opportunities for the duration of the contract. Further, neither the Contractor nor any of its Subcontractors shall contact, hire, contract, or subcontract with any State employee who worked on the FMS project in any way for a period of two (2) years after any employee’s termination of employment with the State without the written consent of the Director of the Division of Accounts and Reports or the Director’s designee. Acceptance: ______ Yes (Initial) This is a mandatory provision. FMS RFP State of Kansas February 19, 2008 3.57 Acceptance: No contract provision or use of items by the State shall constitute acceptance or relieve the Contractor of liability in respect to any expressed or implied warranties. All expressed and implied warranties not otherwise contained herein shall not be waived. Acceptance: ______ Yes (Initial) 3.58 ______ No (Initial and Provide a Detailed Explanation of Exception) Other Relationships: The contractor must disclose any and all relationships or associations with other entities throughout the term of the contract, regardless of the nature of that relationship or association. Acceptance: ______ Yes (Initial) 3.62 ______ No (Initial and Provide a Detailed Explanation of Exception) Inspection. The State shall have the right at any time to inspect any facility or project site where the services are carried out. Acceptance: ______ Yes (Initial) 3.61 ______ No (Initial and Provide a Detailed Explanation of Exception) Submission of the Proposal: Submission of the proposal will be considered presumptive evidence that the vendor is conversant with local facilities and difficulties, the requirements of the documents and of pertinent State and/or local codes, state of labor and material markets, and has made due allowances in the proposal for all contingencies. Later claims for labor, work, materials, equipment, and tax liability required for any difficulties encountered which could have foreseen will not be recognized, and all such difficulties shall be properly taken care of by Contractor at no additional cost to the State of Kansas. Acceptance: ______ Yes (Initial) 3.60 ______ No (Initial and Provide a Detailed Explanation of Exception) Data: Any and all data required to be provided at any time during the proposal process or contract term shall be made available in a format as requested and/or approved by the State. Acceptance: ______ Yes (Initial) 3.59 Request for Proposal 11027 Page 75 of 179 ______ No (Initial and Provide a Detailed Explanation of Exception) Subcontractors: The Contractor shall be the sole source of contact for the contract. The State will not subcontract any work under the contract to any other firm and will not deal with any subcontractors not pre-approved. All work under this RFP to be performed by a subcontractor must be approved by the State. The State may withhold approval of a subcontractor for any reason. The Contractor is totally responsible for all actions and work performed by its subcontractors, if any. All terms, conditions, and requirements of the contract shall apply without qualification to any services performed or goods provided by any subcontractor. Acceptance: ______ Yes (Initial) 3.63 ______ No (Initial and Provide a Detailed Explanation of Exception) Certification of Materials Submitted: The response to this request, together with the specifications set forth herein and all data submitted by the Contractor to support the response, including brochures, manuals, and descriptions covering the operating characteristics of the item(s) proposed, shall become a part of any contract between the Contractor and the State of FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 76 of 179 Kansas. Any written representation covering such matters as the reliability of the item(s), the experience of other users, or warranties of performance shall be incorporated by reference into the contract. Acceptance: ______ Yes (Initial) 3.64 Viruses: The Contractor shall take all precautions that are reasonable, customary, and commercially practical to avoid providing the State with any software that contains or introduces a virus which contaminates or damages the State's equipment or its mainframe, network, personal computing, or other operating environments’ hardware including the hardware or software of any third party authorized to be connected to the State's computing environments. Acceptance: ______ Yes (Initial) 3.65 ______ No (Initial and Provide a Detailed Explanation of Exception) Transition Assistance: In the event of contract termination or expiration, Contractor shall provide all reasonable and necessary assistance to the State to allow for a functional transition to another Contractor. Contractor shall be responsible for all associated costs and expenses for such transfer. Acceptance: ______ Yes (Initial) 3.66 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Acceptance of Deliverables and Services – the Quality Assurance Review Process (QARP): The State will accept all Deliverables and Services according to the Quality Assurance Review Process (QARP) described below. This process shall be followed in conformance with any acceptance and payment process and criteria specifically designed for this Contract or a Task Order created under this Contract. a. In each instance, parties shall mutually agree on the acceptance criteria for each Deliverable or Service prior to starting development of that Deliverable or Service. The Contractor is responsible for ensuring that the agreed to format is documented and signed by the FMS Project Director and the Contractor Project Manager prior to initiating activities. b. After the Contractor has completed a Deliverable or Service under this Contract or a Task Order created under this Contract, the Contractor shall submit such completed Service or Deliverable along with a formal acceptance letter and a signed copy of the agreed upon acceptance criteria to the FMS Project Director (or designee) for approval. Unless otherwise specified and agreed to, Contractor shall submit five (5) paper hardcopies (if a document) and one (1) copy in editable electronic format on CD. c. The FMS Project Director (or designee) shall have up to ten (10) or otherwise mutually agreed to number of working days following receipt of each Deliverable to complete the QARP. Deliverables received after 10:00 A.M. will be considered delivered the next working day. d. If the Deliverable provided by Contractor is accepted by the FMS Project Director under the QARP, the FMS Project Director shall notify Contractor by returning the signed acceptance letter within ten (10) or otherwise mutually agreed to number of working days of receipt of the Deliverable from Contractor. e. Contractor shall submit to the State a written invoice for all QARP-accepted Deliverables. f. The FMS Project Director shall notify Contractor in writing within ten (10) or otherwise mutually agreed to number of working days of receipt of a Deliverable from Contractor if a FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 77 of 179 Deliverable or any portion thereof, is unacceptable under the QARP, and shall set forth with particularity and specificity the reason for rejection of the Deliverable. g. Contractor shall have up to ten (10) or otherwise mutually agreed to number of working days from the date of receipt of written notification of rejection of a Deliverable to correct the deficiency or deficiencies and bring the Deliverable into compliance with the requirements of the Contract or a Task Order created under this Contract. Should rejection of the deliverable impact the content of other non-completed deliverables, the vendor and the FMS Project Director must determine a mutually agreed to number of days for re-submission that minimizes the overall impact to the project schedule. h. Upon receipt of such Deliverable resubmitted for approval, the FMS Project Director shall have up to five (5) or otherwise mutually agreed to number of working days to determine whether the deficiency specified in the rejection notice has been corrected. This subsequent review shall be limited to the original deficiencies and the portions of the deliverable that were dependent on the deficiencies. i. j. After the above process is repeated and if the Deliverable or any portion thereof is again found to be unacceptable, the process described in this section shall be repeated until: Acceptance by the FMS Project Director; or The State, at its option, terminates the Contract or Task Order for cause as specified within the Contract or Task Order; or The FMS Project Director grants the Contractor a delay or waiver and documents the same in writing; or The State and the Contractor mutually agree to amend the Contract or a Task Order created under this Contract. No invoice shall be honored by the State unless and until prior acceptance through the QARP process is obtained for the Deliverable or Service relating to said invoice. Acceptance: ______ Yes (Initial) 3.67 Payment Retainage: In lieu of a Performance Bond, an amount representing twenty percent (20%) of the maximum total compensation payable under this Contract shall be withheld by the State until sixty (60) days after the final State approval of all services to be performed by the Contractor under this Contract (excluding maintenance services) and formal acceptance by the State of the production FMS system. Acceptance: ______ Yes (Initial) 3.68 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Project Management Methodology: The State of Kansas has adopted a uniform Project Management Methodology for all Information Technology (IT) projects valued at $250,000 or more. The methodology can be found at http://da.state.ks.us/kito under “IT Project Management.” Kansas has enacted comprehensive statutes (K.S.A. 75-7203 et.seq.) dealing with the architecture, management, and oversight of IT activities statewide. The Information Technology Executive Council (ITEC), implementing their oversight responsibilities under those statutes, has adopted ITEC Policy 2500, which can be found at http://da.state.ks.us/kito. That policy sets forth project reporting requirements. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 78 of 179 The Contractor shall deliver to the agency all information regarding contractor performance necessary for the agency to meet its project reporting obligations under ITEC policies. Such information may include, but shall not be limited to: 1. Work Breakdown Structure: with summary level tasks; and with individual tasks at less than or equal to 80 hours apiece. 2. Estimated cost to completion data; 3. Gantt charts: with critical path identification; with identifying milestones; showing progress to date; with identified start and finish dates for all tasks; and correlated one-to-one with the Work Breakdown Structure. When requested by the State, the project reporting information shall be provided in compatible electronic form, as well as printed output. The State uses Microsoft Project 2003 as its primary project management software package. Larger or more complex projects, or projects encountering difficulties, may require additional data reports, or an increased reporting frequency. Such additional requirements shall be maintained and supported by the contractor, if required by the agency to meet requirements of the Kansas Information Technology Office or the legislative Joint Committee on Information Technology. Acceptance: ______ Yes (Initial) 3.69 Independent Project Assistance: The State may elect to retain one or more third parties to provide independent technology, procedure, project management, quality assurance monitoring, and/or other management assistance in the contract negotiations and implementation process resulting from this RFP. The objective of this external assistance is to provide an independent assessment of project progress and problems, provide management assistance as determined by the State, and proactively recommend strategies and actions to avoid or mitigate project risks. The Contractor shall work cooperatively with any such third party; share all Contractor project management and implementation-related plans, working papers, and documentation associated with the project; and maintain a candid and open communication forum with the third party as well as the State. Acceptance: ______ Yes (Initial) 3.70 ______ No (Initial and Provide a Detailed Explanation of Exception) ______ No (Initial and Provide a Detailed Explanation of Exception) Technology Architectural Compliance: All information technology initiatives and acquisitions will comply with the Kansas Information Technology Architecture, which can be viewed at: http://www.da.ks.gov/itec/KITAMain.htm . For information technology projects with total cumulative cost greater than $250,000, project plan documents will include an Architectural Statement for review by the Chief Information Technology Officer (CITO) of the appropriate branch. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 79 of 179 Compliance with the Technology Architecture is assured when: An item is selected for purchase from a state contract listed in the Technology Architecture; or An item is included in a general category listed under the heading "Acceptable Standard" or "Emerging Standard" in the Technology Architecture; or The item conforms to a technical standard listed under the headings "Acceptable Standard" or "Emerging Standard" in the Technology Architecture. Compliance with the Technology Architecture is problematic when an item conforms to a technical standard or is included in a general category under the heading "Retired Standard" in the Technology Architecture. Contractors shall provide justification for new acquisitions or initiatives that are proposed under this heading. All state contracts for information technology products must conform to the Technology Architecture. Contractor certifies and warrants that all their offerings are in conformance with the Kansas Information Technology Architecture. Acceptance: ______ Yes (Initial) 3.71 ______ No (Initial and Provide a Detailed Explanation of Exception) Date Data Compliance: The contractor warrants fault-free performance in the processing of date and date-related data (including, but not limited to, calculating, comparing, and sequencing) by all goods and services delivered. Fault-free performance includes, but is not limited to, the manipulation of data with correct results when using dates prior to, through, and beyond January 1, 2000, and shall be transparent to the user. Hardware and software products, individually and in combination, shall provide the correct system date and correct calculations which utilize or refer to the date data, without human intervention, including leap year calculations. Hardware and software products, individually and in combination, shall also provide correct results when moving forward or backward across the year 2000. Acceptance: ______ Yes (Initial) 3.72 ______ No (Initial and Provide a Detailed Explanation of Exception) ADA Compliance: Contractor hereby warrants that the products or services to be provided under this Contract comply with the accessibility requirements of section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794d), and its implementing regulations set forth at Title 36, Code of Federal Regulations, part 1194. Contractor further warrants that the products or services to be provided under this Contract comply with existing federal standards established under Section 255 of the Federal Telecommunications Act of 1996 (47 U.S.C. § 255), and its implementing regulations set forth at Title 36, Code of Federal Regulations, part 1193, to the extent the Contractor's products or services may be covered by that act. Contractor agrees to promptly respond to and resolve any complaint regarding accessibility of its products or services, which is brought to its attention. If the State notifies the Contractor that a person has made a claim against the State concerning accessibility of products furnished by the Contractor under this contract, the Contractor will work with the State in an effort to remedy the claim in a timely manner. To the extent that the claim is related to products provided by the Contractor, the Contractor further agrees that it shall be liable for the actual costs and expenses, including attorney fees to defend the State and the monetary amount of any judgments rendered against the State as a result of any such claim. Acceptance: ______ Yes (Initial) ______ No (Initial and Provide a Detailed Explanation of Exception) FMS RFP State of Kansas February 19, 2008 3.73 Request for Proposal 11027 Page 80 of 179 Geographic Information System (GIS): Contractor agrees that all databases created in this work should be compliant with existing GIS development standards and enterprise infrastructure to optimize spatial functionality and encoding for address data elements. The Kansas enterprise Geographic Information System (GIS) is based on Environmental Systems Research Institute (ESRI) technology. Acceptance: ______ Yes (Initial) 3.74 ______ No (Initial and Provide a Detailed Explanation of Exception) Security Standards and Policies: Contractor agrees to conform with the following: The approach to security shall conform to the standards set forth by the National Institute of Standards and Technology (NIST) as detailed on their website. These standards can be found by accessing this link: http://csrc.nist.gov/publications/nistpubs/800-53/SP800-53.pdf The approach to security shall also conform to the standards set forth by the Information Technology Security Council as adopted by the Information Technology Executive Council and posted at: http://www.da.ks.gov/itec/Documents/ITECITPolicy7230A.pdf. Acceptance: ______ Yes (Initial) 3.75 ______ No (Initial and Provide a Detailed Explanation of Exception) Litigation: In the event of litigation involving this Contract or any matter performed or produced or related to this Contract (hereafter referred to as “Litigation”), the Contractor agrees to the following: A. The Contractor will promptly notify the State after learning of any Litigation. B. The Contractor will cooperate fully by providing the State with all non-confidential relevant information and documents within its control as requested. C. The Contractor will reasonably assist the State in the defense of any Litigation. D. The Contractor will be responsible for all the litigation-related fees, costs, and expenses, including attorney’s fees, of the Contractor, State of Kansas, Department of Administration, Kansas Financial Management System Project, and any State Departments, Agencies, Board of Trustees, Affiliates, Officers, Directors, Agents and Employees when the litigation is related to the Contract. For purposes of this paragraph, “litigation” includes litigation relating to matters involving this contract. The State reserves the right to select and retain counsel. E. Pending any decision, appeal, or judgment of litigation or the Settlement of any litigation or other dispute between the parties, Contractor shall proceed diligently and shall not discontinue performance of the Contract. F. Contractor shall be liable and responsible for its negligent and intentional acts or omissions and the negligent and intentional acts or omissions of its employees, officers, directors, or other relative entities. G. In the event the State or any of its staff is the sole, named defendant in Litigation, such party shall have discretion to defend, settle, compromise, or otherwise resolve such Litigation. Contractor shall be liable for the State’s costs, expenses, and attorney’s fees. H. In the event the Contractor or any of its staff is the sole, named defendant in any Litigation related to this Contract, the Contractor shall keep the State informed of the status of the Litigation and any decision to settle, compromise, or otherwise resolve the Litigation, however, any settlement, compromise, or other resolution must be approved in writing by the State. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 81 of 179 I. In the event the State and Contractor are codefendants in any Litigation, the parties will cooperate fully with each other to defend, settle, compromise, or otherwise resolve such Litigation consistent with the terms of this Contract. J. In the event any entity other than the State or Contractor is named as a defendant in Litigation related to this contract, the State can elect to defend, settle, compromise, or otherwise resolve such Litigation with respect to those other entities. Contractor shall be liable for the State’s costs, expenses, and attorney’s fees. K. Contractor shall timely notify the State of any suit or investigation by a public entity involving similar services under a contract with another State. Acceptance: ______ Yes (Initial) 3.76 ______ No (Initial and Provide a Detailed Explanation of Exception) Software Demonstrations and Oral Presentations: In the event Proposer is notified by State that Proposer has been selected for software demonstrations and oral presentations, Proposer agrees and consents to the State video and audio recording, along with transcribing, of the software demonstrations and oral presentations, which may include loading recording software on Proposer's equipment in order to capture images and processes during the software demonstrations and oral presentations. The State shall retain possession of any and all materials, in any form, provided by the Proposer during these presentations. Acceptance: ______ Yes (Initial) This is a mandatory provision. I am a duly authorized agent of _________________________ (“Proposer”) and warrant that I am authorized to accept and bind Proposer to the terms and conditions as indicated by my initials above. ____________________________ Signature ______________________ Date ____________________________ Printed Name: ____________________________ Title: FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 82 of 179 RFP Section 4 FMS SCOPE AND APPROACH 4.1 Term of Contract: At a summary level, the Contract for the statewide FMS project shall include the following: 1. Software products and customizations as required to meet the State’s business requirements. 2. Software product maintenance for a period of two (2) years (based on covering a concurrent twenty-one (21) month implementation schedule plus a 90 day Postimplementation Support period). 3. Software product training. 4. Implementation and integration services for a twenty-one (21) month period, beginning on October 6, 2008, culminating with a “big bang” implementation on July 1, 2010. 5. Post-implementation Support for a minimum period of ninety (90) days. 6. Support for the first calendar year-end after go-live. 7. Support for the fiscal year close after go-live. 8. A definition of hardware requirements (which the State may procure separately). 9. The Contract may be renewed at the completion of the initial Contract period for three (3) additional two (2) year periods upon the mutual agreement of the parties. Such mutual agreement shall take the form of a Contract Amendment approved in writing by the Procurement Negotiating Committee (PNC). 4.2 4.3 Solution Scope: The solution scope required by the State is comprised of the following major components: Software Product License(s); Software Product Annual Maintenance; Implementation and Integration Services; and Post-Implementation Support Services. Software Functional Scope: The major functional components that compose the scope of the FMS project are as follows: Accounts Payable; General Ledger; Cash Management; Cost Accounting / Allocation; Project Accounting; Grant Accounting; Asset Management; Procurement; Reporting and Data Warehousing; and Accounts Receivable and Billing Pilot (please see RFP Section 4.4.7 (Accounts Receivable and Billing Pilot). FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 83 of 179 The specific needs are addressed in the detailed Functional Requirements referenced in RFP Appendix 1. 4.4 Special Considerations: Proposers should take the following into account when preparing their proposals: How the Kansas Department of Transportation (KDOT) will utilize the new FMS. The replacement of the Department of Social and Rehabilitation Service’s (SRS) FARMS cost allocation system. The interaction between SHARP and the new FMS. The labor distribution solution. The interaction between Treasury systems and the new FMS. The interaction between the Budget Management System (BMS) and the new FMS. The Accounts Receivable and Billing pilot. A discussion of each of these items follows. The statements below contain a general description of the items, systems, and processes which are not precise statements of the law and may be subject to additional information. 4.4.1 How the Kansas Department of Transportation (KDOT) will Utilize the New FMS. Background The Kansas Department of Transportation (KDOT) has administrative and planning responsibilities for aviation, highways and bridges, public transportation, railroads, and waterways. The Department focuses on highway planning, design, construction, reconstruction, and maintenance. Emphasis is also placed on other transportation modes including rail, public transit, and aviation transportation. With more than three thousand (3,000) employees, KDOT is headquartered in Topeka with six (6) District Offices, twenty-six (26) Area Offices, and one hundred twelve (112) Sub-Area Offices across the state. KDOT has over twenty (20) administrative applications integrated into a comprehensive and complex financial and administrative management system to manage numerous business processes in support of its mission. The FMS project will have a major impact on several KDOT mission-critical systems if KDOT’s needs are not fully considered. Project Approach The Contractor shall provide adequate functional and technical resources focused on KDOT to minimize disruption to KDOT’s business operations and to ensure that the FMS is both functionally and technically well-integrated into KDOT’s current environment. The Contractor shall engage KDOT during the initial design phase of the project in order to incorporate KDOT requirements into design decisions. The goal is to strike a balance between minimizing the impact to KDOT, perhaps through minor customizations, without constraining the configuration of the system or compromising the benefits of the new FMS for other agencies. KDOT has two (2) systems that will be revised or replaced by the FMS, and other systems that will require interface changes. The Integrated Financial Information System (IFIS) is KDOT’s general ledger/budgetary system which will be replaced by FMS. The Voucher Entry System (VES) is KDOT’s procurement/voucher payment system. VES interfaces with IFIS as well as five (5) other KDOT applications. KDOT would like to minimize the impact on these other systems and possible disruption of KDOT’s business processes. During the design process, a determination will be made regarding the feasibility of interfacing other systems directly into the FMS. The Contractor shall perform this analysis within one hundred fifty (150) days of contract execution. As part of this analysis, the Contractor shall draft a decision FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 84 of 179 document (deliverable), define the options, and identify the pros and cons of each option. Proposer shall list and price this deliverable in Cost Proposal Schedule 3. From this analysis, KDOT and FMS project management will decide how the impacted KDOT applications will interact with FMS. All required modifications to KDOT’s existing systems will be performed by KDOT resources. Similar to the overall FMS project philosophy, interfaces to and from the Agency’s systems will be developed by KDOT with assistance provided by the Contractor, as needed. The Contractor shall also assist KDOT with IFIS and VES data conversion, as needed. IFIS and IFIS Interfaces IFIS, KDOT’s general ledger/budgetary system, manages available funding, encumbrances, and transaction details at an agency-defined organizational level rather than at the appropriation level. VES interfaces with IFIS daily. All VES transactions, including orders and payments, are reflected in IFIS as different transaction types so that daily budget reports can be reviewed. An order is reflected as an encumbrance and when converted for payment, the encumbrance is liquidated and the transaction is reflected as an expenditure. IFIS provides a download of expenditures to KDOT’s budget preparation system and uploads approved budgets for budget execution and control. It receives payroll information (salary dollars) from SHARP. IFIS receives revenue transactions as follows: deposit receipt vouchers are entered into the State of Kansas Interfund System (SOKI3+), then interfaced to STARS, which in turn interfaces to IFIS. KDOT stores IFIS transactions in a specific, yearly file which is available to selected users for ad hoc reporting. IFIS is a mainframe CICS / COBOL / VSAM application. VES and VES Interfaces VES manages KDOT’s procurement business process. Procurement transactions are entered into VES either as purchase authorities or as purchase requests. VES accesses the STARS vendor table in real-time when creating a payment or creating a purchase order. The transactions have status changes to denote approvals and when a request is changed to an order. Document numbers for these transactions are automatically assigned by the system and are the same throughout the life of the transaction. The status changes are reflected in IFIS as the transaction changes from a request to an order to a payment. An order can be entered into the system with minimal information so that a document number can be obtained. The document can be revised as more information becomes available. VES also generates A/P transactions from two other systems – Construction Management System (CMS), and City Connecting Links. An interface from CMS sends payment requests (e.g., contractors and consultants) to VES. VES also receives requests for City Connecting Link payments (on a quarterly basis) to cities for connecting link maintenance. VES generates travel and other miscellaneous expense payments via direct entry. Some KDOT travelers use an automated travel voucher workflow process. All vouchers were intended for automated workflows but have been limited by the current VES technical constraints. It is KDOT’s desire to automate as much of the processing as possible. However, it is also necessary to recognize that due to the geographical and hierarchal nature of KDOT, it is normal to have several levels of review and approval before requests are finally submitted for processing. KDOT’s automation currently performs these levels of review, and approval can happen in minutes. KDOT has an internal workflow system that can facilitate this approval process. All payment transactions are entered into VES. VES sends a daily (batch) interface file to STARS for selected encumbrance and all payment processing. VES receives a nightly interface (batch) file back from STARS with paid warrant information. A KDOT program is run that matches paid transactions against pending transactions. If selected fields match, warrant information is applied to the KDOT transaction and sent on for further processing into other KDOT systems, i.e., sending paid warrant information back to the CMS system. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 85 of 179 VES generates numerous management reports. VES is a mainframe (VSAM) application. VES has approximately two hundred (200) users statewide. Crew Card (a single entry point system for labor, equipment, material, and accomplishments for maintenance crews) interfaces with VES to access the ordered quantity of materials by selected object codes (currently selected with plans for expansion) for consumable inventory receipts. Crew Card queries VES four times per day. Crew Card will need to interface with the purchasing/AP process either through VES or direct. KDOT uses its own set of object codes, where the first three characters match STARS (mainly for 342x commodities, e.g., maintenance and construction materials), with the last two characters denoting the type of material. Crew Card will have to be modified (by KDOT) if FMS requires different object codes. Crew card also interfaces with the consumable inventory system to record issues and receipts. It also interfaces with capital inventory to identify available equipment for a work activity. Other Considerations KDOT has a complex coding scheme that is embedded in the other KDOT systems. Unique elements of this coding scheme that are currently not passed to the state system are: KDOT Org Number – (six [6] digits) – can indicate the bureau/district operating budget to pay for the charge or the location/responsible party on unlimited funded projects. Project ID – (eight [8] characters) – a project number consists of a jurisdiction, a serial number, and a stage. The jurisdiction is identified by a one (1) or two (2) character code and generally identifies work according to who initiates a project and who is responsible for seeing the project through to fruition. The project serial number is a sequential number unique within a jurisdiction. Serial numbers are assigned either by the user creating the project in the KDOT Comprehensive Program Management System (CPMS) or are automatically assigned by CPMS depending on the jurisdiction. For example, KA058501 – KA = Jurisdiction; 0585 = Number; and 01 = stage. Activity – (three [3] digits), defines the type of work done (e.g., 521, snow and ice). Task – (three [3] digits), only required for further breakdown of certain activities). KDOT account (e.g., consumable inventory 4300). KDOT object code (five [5] digits). Quantity (unit of Measure required on selected object codes). Item ID info – information supports other KDOT systems, including inventory and equipment costs. The field consists of a two (2) digit Type, e.g., OF = office, EQ = equipment, RA = radio, and an item number which is an eight (8) digit field. Different item numbers are different lengths, e.g., road equipment number is seven (7) digits, with the fourth (4th) digit representing the District #, etc. Stock No. – (eight [8]digits). Stock No. location – (four [4] digits), tied to District/Area location, e.g., stock room, storage location, or stockpile location. Invoice to (location). Ship to (location). The Comprehensive Program Management System (CPMS) is the KDOT project management system that provides for project creation, fund planning, monitoring, and closure for all projects that the agency chooses to monitor in the system. This system is in the middle of a system replacement that is expected to be complete by mid-2009. Changes to the chart FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 86 of 179 of accounts could significantly impact CPMS. This system uses “intelligent” project numbering. The Contractor will be required to closely coordinate with KDOT during chart of accounts design, FMS configuration, and testing. The Construction Management System (CMS) is KDOT's contract management system. CMS processes and maintains contract level information as opposed to project level information. The system can be used for management of any KDOT contract. CMS contract numbers are nine (9) digits in length and have a unique numbering scheme. Currently, CMS voucher numbers are assigned a unique number during the nightly interface to VES. Paid expenditures and internal Journal Vouchers (JVs) interface from VES to the core KDOT database called Cost Center Feedback (CCFB), which associates expenditures and cost transactions to projects and assets. KDOT would like to minimize potential impacts to CCFB. For example, if accounting code segment lengths are expanded, KDOT may have to make major changes to CCFB. Therefore, during system design, consideration must be given to the impact on KDOT systems. The Capital Inventory/Equipment Management System would benefit from links to the new FMS for retrieving and storing purchase related data such as fund, vendor name and address, purchase order number and date, brand and model information, and purchase price. The Consumable Inventory System utilizes a relationship to object code that could impact this system if a new object code structure is created in FMS. In addition, an extra translation facility would need to be created if the state adopts a commodity code structure to tie stock number to commodity number. Fuel issues from stock require that a valid capital inventory number exists to receive fuel from the automated system. KDOT continues to develop its data warehouse. Special attention to KDOT requirements in design and implementation of the FMS data warehouse will be required to minimize redundancy. Two simplified illustrations of KDOT’s current systems’ architecture and possible future systems’ architecture showing VES being retained and required interfaces to and from the FMS are presented below. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 87 of 179 Current KDOT Systems Architecture - Simplified Hours by Payroll Code Employee Time Reporting System Employee Time coded to a Project Salary Dollars Time Reporting Capital Inventory/ Equipment management System Receipts Crew Card Equipment SHARP OMB Budget Development PC System Consumable Inventory Management System Issues Stock associated with equipment Salary Dollars & Hours matched Budget Limits Salary Dollars Inv Trans l En Exp try of end Rec e itur es ipts & Payments Cost Center Feedback (CCFB) nua Receipts Ma nu Ma Comprehensive Program Management System (CPMS) o ntry al E f Ex Orders pen Location re ditu s Central Accounting System (IFIS) Vouchers Actuals Vouchers Construction Management System (CMS) Selected JVs & Encumbrances Voucher Entry System (VES) STARS Original Budget Warrants Paid Budget System Warrants Paid City Payments City Connecting Link Only process flows impacted by new FMS shown KDOT Systems (showing partial VES functionality retained) and Expected Interfaces to and from VES - Simplified Hours by Payroll Code Employee Time Reporting System Employee Time coded to a Project Salary Dollars Time Reporting Consumable Inventory Management System Receipts Crew Card Equipment Issues Location En tr fE xp er s ts yo en City Connecting Link al O rd m Comprehensive Program Management System (CPMS) nu y Pa Ma en dit u re s SHARP Salary Dollars & Hours matched Stock associated with equipment Manual Entry of Expenditures Capital Inventory/ Equipment Management System OMB Budget Development PC System Budget Limits Salary Dollars Cost Center Feedback (CCFB) Vouchers 1 Inv Trans City Payments KDOT JVs 1 VES Vouchers Construction Management System (CMS) Vouchers Actuals FMS Warrants Paid Budget System Original Budget Only process flows impacted by new FMS shown FMS RFP State of Kansas February 19, 2008 4.4.2 Request for Proposal 11027 Page 88 of 179 The Replacement of the Department of Social and Rehabilitation Service’s (SRS) FARMS Cost Allocation System. A major system to be replaced as part of the FMS project is the SRS FARMS system. Although the objective is to minimize the level of customization in the FMS, some level of customization will probably be required to replicate the business processes for the distribution of expenditures to multiple funds executed by FARMS. Depending on the software selected and similar requirements across agencies, the replacement functionality may be needed by other agencies with similar business requirements to distribute transactions across multiple funds. As part of the initial design process, the Contractor shall assess the degree to which the replacement functionality is needed by other agencies, and, if appropriate, design, develop, test, and implement a system that meets the business requirements of SRS as described below, but is extensible to other agencies managing similar business processes. The Proposer shall review the following requirements and provide a description of its approach to replacing this unique functionality, and reflect this approach in the Enhancements and Modifications Section of Schedule 5 of the Cost Proposal. Functional Description FARMS is a mainframe system (VSAM / COBOL / CICS / SAS) to manage GL, AP, and grant accounting. FARMS categorizes expenditures and balances funds. FARMS is a role-based system which limits the category of payments that can be entered as well as what functionality can be accessed. FARMS has an A/P function that generates payment vouchers via manual entry (VENPAY). FARMS also generates payment vouchers from interfacing programmatic systems. Client payment vouchers are created in various programmatic systems and then sent to FARMS. FARMS attaches the appropriate accounting codes to the transactions, and then creates a voucher payment file for upload to STARS. In addition to vendor payments, FARMS processes travel vouchers, inter-fund transfers, and refunds. It tracks encumbrances. FARMS interfaces with STARS to generate warrants. Downloaded files of payment information from STARS are sent to FARMS for reconciliation purposes and to meet agency reporting needs. FARMS helps balance funds by summarizing expenditures and adjustment transactions for each fund and generates reports that are used to determine drawdown amounts for federal (reimbursable) grants. In some cases, grant payments draw from two sources (i.e., two fiscal years) which are tracked in FARMS. FARMS’ users enter expenditure details with combinations of accounting codes (program cost account and object) which allow the system to generate funding details based on cost allocation plans derived from time studies (labor) and administrative costs which are set-up in FARMS’ funding tables. The system includes edits for certain program cost account codes combined with specific classes of object codes and sub-object codes. SRS desires to be able to re-calculate encumbrance funding based on changes to the funding table. FARMS uses its own class of sub-object codes to break down categories of expenditures further within the State-defined object code divisions, e.g., a sub-object from VENPAY translates into a STARS’ sub-object code (these must be reconciled into one set of accounting codes). Some client eligibility matching elements are stored in FARMS for certain types of payments related to goods or services purchased on behalf of clients. FARMS captures geographic information (County code and Area Number) for each transaction. Location information is used for reporting. SRS, in accordance with federal rules, uses cash basis accounting, e.g., expenditures for assets are not depreciated for federal reporting. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 89 of 179 The figures that follow illustrate how FARMS fits into the current systems architecture and how this functionality is envisioned in the FMS architecture. Note that FARMS also interfaces back to the Medicaid Management Information System (MMIS), now under the auspices of KHPA. SRS Current Labor collection SHARP CntrlCashier Cashier Cntrl SOKI Grants&& Grants ContractsLog Log Contracts Data entry (VENPAY) for vouchers, travel, inter-fund transfers, refunds, interim assistance Inter-fund transfers InventoryDB DB Inventory KMIS KMIS DDS DDS FARMS FARMS Encumbrances, Encumbrances, paymentvouchers, vouchers, payment etc. etc. KansasCares Cares Kansas SCRIPTS SCRIPTS Attaches coding to transactions Makes interim assistance payments Warrant info Farms interfaces back warrant information to KMIS, Kansas Cares and SCRIPTS STARS Uses control tables in FARMS for document #s LIEAP LIEAP KAECSES KAECSES Assets Assets STARS STARS interfaces warrant information back to LIEAP and KAECSES Satellite Warrants Recommendation: Eliminate FARMS, Grants, Contracts Log and Inventory (Assets) Dabtabase FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 90 of 179 SRS Future Labor collection SHARP CntrlCashier Cashier Cntrl SOKI KMIS KMIS DDS DDS KansasCares Cares Kansas FMS SCRIPTS SCRIPTS LIEAP LIEAP Warrant # in outbound interface KAECSES KAECSES Integration with FMS and SOKI3+ The FARMS replacement solution (solution) shall be fully integrated with the FMS, i.e., accounts payable, purchasing, general ledger, and asset management. Any new screens required by the solution shall have the same “look and feel” as the FMS software. Access to the solution shall be through the common FMS security handler. The solution shall incorporate the FMS workflow engine to support the business processes. The solution shall use the FMS budget checking processes prior to posting transactions. Data generated from the funding distribution process shall reside in the GL and shall be exported to the data warehouse for querying and reporting. Derived funding distributions for inter-fund transfers will be interfaced with SOKI3+. In addition, a process will be created to provide FMS vendor information to programmatic systems – a function currently performed by FARMS. A conceptual design to assist in understanding the solution, the business processes it supports, and integration into the FMS is illustrated in the following figure. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 91 of 179 FARMS Replacement Conceptual Design Fed Systems Requestfor for Request Reimbursement&& Reimbursement Drawdownprocess process Drawdown SOKI SRS’Central Central SRS’ CashierSystem System Cashier ReceiptRevenue Revenue Receipt Interface MakeInter-fund Inter-fund Make Payments Payments Inter-funds w/ Distributions Set-upProcesses Processes Set-up FMS Data Warehouse FMS Funds ••Funds Program, ••Program, Participants ••Participants Matching% %and andlimits limits ••Matching Effective/validdates dates ••Effective/valid Validaccount accountcode codecombinations, combinations,etc.) etc.) ••Valid GL & Budget Control A/P & Interfaces EnterTransactions TransactionsDirect Directinto into Enter FMSA/P A/Por orInterface Interfacefrom from FMS ProgrammaticSystems Systems Programmatic FMS’ FARMS Functionality SRSLabor Labor(from (fromqtrly qtrlytime timeStudies) Studies) ••SRS Vouchers,Encumbrances Encumbrances ••Vouchers, Administrativeallocations allocations ••Administrative Inter-agencytransfers transfers ••Inter-agency Refunds ••Refunds (editchecks) checks) (edit Funding Sources Admin State Funding 1. Set-up of % distributions among funds based on PCA and subobjects in defined/valid combinations of account codes 2. Process transactions based on set-up rules (Grant#, #,budget budgetyr, yr,account/object, account/object, (Grant date,amount) amount) date, Distributions of Funding Sources Distributions of Transactions SRS’ Funds Local/Non-Profit/Private Funding GenerateReports Reports Generate Queries &&Queries (RFRs/drawdowns,status statusofof (RFRs/drawdowns, funds,mgmt mgmtreports, reports,audits) audits) funds, Federal Funding Refunds/Reversals Fee fund revenue Solution Requirements High-level requirements for the FARMS replacement solution are provided below. This information is intended to be used to assist in estimating the scope of work for this element of the project and to provide sufficient information to determine if any existing software functionality can support these business requirements. Business Requirements 1. The solution shall have a user-friendly set-up process for defining accounting code combinations that are valid and invalid for various types of transactions. 2. The solution shall have a set-up process for defining the percentage funding split for various accounting code combinations and types of transactions including: labor transactions; travel; administrative costs; inter-fund payments; depreciation; and refunds. 3. The set-up of funding splits will have other necessary edit checks, such as (but not limited to): 1) ensuring splits equal 100% across funds; and 2) dollar limits based on funding sources and on various accounting code combinations and effective dating for applicability of funding tables. 4. Funding splits shall be date effective. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 92 of 179 5. Edit checks shall permit federal funds to be overspent but not State funds. 6. The solution shall have the ability to post transactions against multiple (up to 2 digits, i.e., 99) funding sources. 7. The solution shall have the ability to by-pass the funding distribution and post against a single or default funding source based on the combination of account codes. 8. The solution shall have the ability to by-pass the Set-off system based on accounting code combinations. 9. The solution shall have the ability to by-pass 1099 eligibility based on accounting code combinations. 10. The solution shall have the ability for the user to correct erroneous entries by reversing the funding splits and crediting the appropriate funding sources. 11. The solution shall provide the ability to systematically re-code encumbrances when funding splits change. 12. The solution shall provide the user with the ability to check funding distributions before committing the transactions or encumbrances (using an optional link). 13. The solution shall enable the user to override funding distributions. 14. The solution shall be able to accommodate numerous data elements unique to SRS such as case numbers, client numbers, and geographical designations. 15. The solution shall be fully configurable and all business rules data-driven such that there is no hard-coding of values. User Interface 16. The solution shall have the same “look and feel” as the FMS. Data Layer 17. The solution shall include custom tables to store derived and source data and to maintain data at the required level of resolution. Security 18. The solution shall only enable authorized SRS employees to have access to the setup and transaction processing functionality (unless it is determined that other agencies can benefit from this solution, in which case security rules will be developed beyond SRS’ needs). 19. The solution shall have a Security Role, an Administrative Role, and an End-user Role. These roles shall be integrated into the overall FMS security handler. 20. The solution’s Security Role will enable a security administrator to set-up administrators and end-users, if outside of standard FMS roles. 21. The solution’s Administrative Role shall have the rights to create and modify set-up tables. 22. The solution’s End-user Role shall have the rights to perform the following functions: Enter transactions and encumbrances that get distributed across the funding sources; View data; and Generate reports. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 93 of 179 Data warehouse 23. Data derived from the funding distribution process, as well as transactions by-passing the funding distribution process, shall be exported to the data warehouse for access to staff querying and reporting. Reporting 24. The Proposer shall assume that, in addition to the requirements for the querying and reporting portal, twenty-five (25) individual reports will be required. Of these twentyfive (25) reports, fifteen (15) shall be categorized as complex, five (5) shall be categorized as moderately difficult, and five (5) shall be categorized as simple. 25. The solution shall have interface reports to validate that the correct number of transactions were processed and that the dollar amounts between systems reconcile between FMS and SRS’ programmatic systems. Data Conversion 26. The solution shall have all required data from FARMS and STARS converted and loaded to support executing SRS business processes at “go-live.” Data conversion could involve multiple years of funding encumbrances each linked to multiple funding sources. Team/SRS Staff Resources 27. The solution will be developed by a team of Contractor resources and SRS resources. The Contractor will lead this effort following an acceptable development process which shall consist of design (including use cases), prototyping, testing, refinement and extension, integration testing, and documentation. SRS will assign two FTEs to this effort. SRS will be responsible for modifying programmatic systems as required to attach FMS coding to transactions. 4.4.3 The Interaction Between SHARP and the New FMS. The State of Kansas implemented the Statewide Human Resource and Payroll System (SHARP) in 1995. SHARP utilizes the Oracle-PeopleSoft Human Resources Capital Management ERP software as configured and customized to meet the State’s HR/Payroll needs. SHARP is composed of the following PeopleSoft modules, which have been successfully implemented: Human Resources; Payroll; Benefits Administration; ePay; eProfile; and eDevelopment. The State also owns licenses for the following additional modules, but they have not been implemented at this time: eBenefits; and eRecruitment. The State originally implemented version 4.02 of the PeopleSoft software in December 1995, and recently upgraded to Human Capital Management (HCM) 8.9MP1. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 94 of 179 Required Interfaces The State processes payroll cycles on a biweekly basis within SHARP. Off-cycle payroll runs are executed as needed. The financial transactions from each payroll cycle are interfaced to STARS, the State’s legacy financial management system. To accomplish this, STARS receives several updates through automated interfaces from SHARP during the standard payroll cycle. The detailed payroll data is summarized at the unique Chart of Account combinations. The chart that follows identifies the various interface “touch points” between SHARP and other statewide and user agency administrative systems. Current automated interfaces are as follows: A summarized encumbrance file is loaded in STARS based on the expected actual expenditures for the pay period three business days prior to the pay day. A summarized file of the expenditure and receipt data for the pay period, as well as the encumbrance reversal, is sent to STARS on the pay day. There are one (1) on-cycle and three (3) off-cycle pay dates each bi-weekly payroll period. Off-cycle payrolls include paycheck reversal, adjustment, and supplemental transactions. The accounting transactions for paycheck reversals are sent to STARS as they are generated. For each pay cycle, two (2) files are sent to STARS to support the remittance process (warrants and ACH) for court-ordered payments for garnishments, child support, and FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 95 of 179 levies for payroll. On the first business day following the pay day, two files are created. o The first file, KPAY324, includes all the bi-weekly remittances for levies, Federal continuing garnishments, and out-of-state child support. o The second file, KPAY324x, includes the bi-weekly child support payments for the Kansas Payment Center. An addendum record is created for each recipient for this file. In addition, each month, a third file, KPAY325, is created and sent on approximately the twenty-fifth (25th) of each month. This file includes all of the monthly garnishment payments to all attorneys. All files are created using the current STARS “IN” format. The STARS “IN” format includes the STARS coding block, the vendor number and vendor suffix (which indicates the address to be used), invoice number (if applicable), invoice description, voucher number, vendor name, city, state, and the transaction amount. The batch header information includes number of batches, record count, batch date, batch effective date, and total dollar amount. In STARS, specific Department of Administration Payroll Clearing Fund accounts have overrides on index codes in order for the third party payment transactions to process without suspending due to Set-Off processing. Each university within the Board of Regents maintains its own financial management and HR/Payroll systems. STARS processes summary financial transactions from the universities’ systems through an automated interface as follows: Approximately one week prior to the pay day, the universities’ systems send the expenditure and receipt file (DA175) to STARS for the pay period – no encumbrance file is sent. Payroll expenditures are recorded against the Board of Regent’s agency budgetary accounts, and receipts are recorded to the Board of Regent’s agency Payroll Clearing Fund accounts. Each university sends an interface file to STARS to record expenditures against the Board of Regent’s agency Payroll Clearing Fund accounts, and receipts into the Department of Administration Payroll Clearing Fund accounts for each payroll deduction, tax, and employer contribution. This file is processed in STARS each pay day. Each university sends to SHARP a gross to net pay detail information file which is reconciled to the expenditure and receipt file (DA175) and STARS interfaces prior to processing checks and updating balances in SHARP. Files and reports are created from SHARP for user agencies to reconcile payroll expenditures. The report, known as KPAYWAGE Salary & Wage Report, includes all expenditure data by document, fund, index, program cost account code and position. The KPAYWAGE report includes expenditure data only, which is used by agencies to reconcile their own agency funds with STARS. In addition, data files created in SHARP, known as KPAYGL5C, are sent to agencies (as requested) which include salary and wage expenditure data that can be used to reconcile expenditures in STARS. The KPAYGL5C data file contains the same data as the KPAYWAGE Report. SHARP also sends data files (KPAYTRS1, KPAYTRS2, and KPAYTRS3) to support warrant and direct deposit issuances to the State Treasurer’s Warrant System for bank reconciliation. The State Treasury sends documents related to direct deposit reversals to the Division of Accounts and Reports, Payroll Services Section. The Payroll staff creates the appropriate cash receipt and payment voucher entries in STARS. Payment vouchers are only processed in STARS in those situations where multiple financial institutions are involved, which results in a partial direct deposit reversal. If only one financial institution is involved, an EFT reversal FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 96 of 179 would be processed in SHARP to reverse the direct deposit transaction and a supplemental payroll warrant would be issued to pay the employee. A data extract, known as STARREC, is triggered by Payroll staff, through STARS Ad hoc/Focus Application, which extracts Department of Administration Clearing Fund data from the STARS transaction file. The data extract is created once a month except during fiscal year end when it is created twice. The data extract is used by Payroll staff to reconcile Department of Administration Clearing Fund accounts between SHARP and STARS. At fiscal year-end, an interface is created from STARS to the Budget Management System (BMS), which includes salary and wage data totals for the fiscal year. The Division of Personnel Services creates an interface from SHARP to BMS, which includes position funding data, and employee and position data related data required for the budget process. Currently, there are no interfaces between SHARP Benefits Administration and STARS. SHARP platforms include: Human Capital Management (HCM) 8.9MP1; Solaris 10; PeopleTools 8.49.07; and Oracle 10g Release 2. Please see RFP Appendix 3 for documentation concerning SHARP to FMS interface requirements. 4.4.4 The Labor Distribution Solution. During analysis of agency systems, it was noted that approximately fourteen (14) agencies had business requirements for collecting labor expenditures and distributing these expenditures to various projects, grants, or cost centers. The State does not have the capability to provide such functionality at this time because the Time and Labor module within the PeopleSoft Human Capital Management software solution has not been implemented. Furthermore, the central payroll system (SHARP) and accounting system (STARS) do not have accounting code blocks to capture project/grant/cost center numbers. Consequently, many agencies have developed ancillary systems to capture labor costs and associate these expenditures to agency projects/grants/cost centers to support federal grant reporting and reimbursement requests and to meet management needs. In many cases, agencies perform a laborious process of manually distributing labor costs to grants/projects/cost centers by taking employees’ gross pay and dividing it by the number of employees’ hours captured for each grant/project/cost center during the pay period. These multiple agency solutions are problematic for the same reasons that multiple agency accounting systems are problematic, i.e., these systems require agency resources to build, maintain, and reconcile. There are no economies of scale. There is no standardization of business processes. There is no central source of accurate data. The agencies that do not interface to SHARP must perform dual data entry. Agencies which are required to distribute actual labor expenditures to projects, grants, and other cost centers include: Aging (183); Agriculture (321); Commerce (307); Corporation Commission (226) – Interface to SHARP; Corrections (minor); FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 97 of 179 Education (216) – Interface to SHARP; Health and Environment (889); Health Policy (252); Highway Patrol (859); Insurance (minor) – Interface to SHARP; Juvenile Justice (minor); Kansas Bureau of Investigation (minor); Labor (504) – Interface to SHARP; and Wildlife and Parks (842). Notes: 1. The number of employees within each agency is given in parenthesis (see above). 2. Two of the larger agencies not listed above are KDOT and SRS. KDOT has significant labor distribution requirements but has a system in place to meet their needs. SRS uses time studies from the previous quarter to determine its estimated labor distributions among its programs for the current quarter. After the close of the current quarter, SRS uses time studies from that quarter to adjust allocations based on actual encounter data. Most agencies listed above have developed, or are in the process of developing, electronic systems to capture labor costs and associate these costs to grants/projects/cost centers. Corporation Commission, Education, Insurance, and Labor have electronic labor collection systems which capture project / grant / cost center identifiers and interface to SHARP. However, as mentioned above, grant / project / cost center identifiers do not interface to SHARP. Presented below is a conceptual diagram showing these interfacing and non-interfacing agencies. Non-interfacing agencies are required to enter labor transactions manually into multiple systems. For most agencies, reconciliation is a very labor-intensive task performed monthly or every pay period. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 98 of 179 Reconciliation Process Interfacing agencies with business requirements for labor distribution KCC KCC Education Education Insurance Insurance Labor Labor Non-interfacing agencies with business requirements for labor distribution and electronic labor collection systems Corrections Corrections Aging Aging SHARP SHARP Adjutant Adjutant General General HCRM) (PSHCRM) (PS STARS Agriculture Agriculture Commerce Commerce Patrol HighwayPatrol Highway Juvenile Juvenile Justice Justice Policy HealthPolicy Health Authority Authority Health Health Wildlife&& Wildlife Parks Parks KBI KBI Reconciliation Process Dual entry for labor and labor reconciliation (unless automated) is an arduous non-value added process that should be eliminated by the FMS project. At the time of issuance of this RFP, it was determined that the State did not have adequate information to prescribe a solution. Therefore with respect to labor distribution, the State’s strategy is to preserve the option to address this business need once additional information has been obtained through the proposal and selection process. An ideal solution will meet these agencies’ requirements for labor distribution as part of the FMS without requiring additional major modifications to SHARP, i.e., beyond modifications needed to address chartfield changes. The impact to SHARP from changes to the chart of accounts is unknown and could be significant. Since SHARP’s customized accounting processes are expected to require major modifications in any event, it may be possible to leverage these changes into a solution for labor distribution. The solution must consider whether to utilize these agencies’ current electronic time reporting systems or to substitute a single labor collection application for use by these agencies. The solution may depend on the software selected and the experience of the Contractor. Proposers shall describe a feasible solution in detail, identifying resource requirements (Contractor and State), software (if needed), a timeline, and the expected impact to SHARP in the Technical Proposal, and shall provide a fixed-price cost for software (if needed) and services in the Cost Proposal. Proposers shall break down their fixed-price services cost into two (2) deliverables: a design deliverable and an implementation deliverable, and reflect such in Cost Proposal Schedule 3 (Deliverables Payment Schedule). The proposed solution will be evaluated as part of the overall proposal selection process. Once the Contractor is selected, FMS project leadership shall make a decision whether to proceed with the proposed solution. If it is decided to proceed with the Contractor’s labor distribution solution, following the design phase, the Contractor shall provide a deliverable presenting the detailed design (including integration points and impact to SHARP), an integrated project plan, a resource plan, and expected impacts on the agencies and risk factors. With this information the State’s Project Director in consultation with agencies FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 99 of 179 affected will make an informed decision whether to implement the designed solution. If the State decides to pursue the designed solution, then the Contractor shall begin the implementation phase using the fixed-price cost developed in their original proposal. 4.4.5 The interaction Between Treasury Systems and the New FMS. Please see the paragraph titled Treasury Systems, Set-off System, Satellite Warrants and FMS in RFP Appendix 3 for documentation concerning Treasury systems to FMS interface requirements. 4.4.6 The Interaction Between the Budget Management System (BMS) and the New FMS. The mission of the Division of the Budget (Division) is to provide for the effective and efficient management of Kansas state government. The Division has central responsibility for the state budget process and management of state government. Within broad guidelines set by law, the Division issues instructions, regulations, and directives that determine how state agencies propose and justify requests for expenditure authority. Findings and conclusions arising from that analysis are submitted to the Governor and become the basis for the Governor's recommendations to the Legislature. Additionally, the Division provides support to the Governor on budget and related policy issues and is responsible for budget execution. The Division utilizes its Budget Management System (BMS) as the major tool in building and finalizing the State’s Budget. The BMS is based on the baseline budget preparation software purchased from Legacy Solutions [now Affinity Global Solutions, Inc. (http:/www.affinitygs.com/)]. This software maintains a significant national market share (approximately 20%) and is currently used by nine (9) states to meet their statewide budget development needs. Proposers should assume that the State will have upgraded to the latest, web-enabled version of Affinity’s IBARS software by the time of FMS go-live (currently scheduled for July 1, 2010). Overview of State’s Budget Development Process Appropriations for agency operating expenditures have been made on an annual basis since 1956. With enactment of legislation in 1994, the budgets of twenty (20) state agencies were approved on a biennial basis starting with FY 1996. They were all financed through fee funds. Since then, two (2) of these merged and a non-fee agency was added, leaving the total at twenty (20). Producing a budget is a continuous process. However, it does have certain discrete phases. In the Executive Branch, the budget process begins as soon as the legislative session ends. At that time, the budget staff prepares The Comparison Report. This report compares the budget recommended by the Governor for the current and budget fiscal years to the budget approved by the Legislature. In June, the Division of the Budget (DOB) analysts prepare for the budget process and work with Affinity, the software vendor, to make BMS ready for use. This preparation process includes any software updates/modifications released by the vendor (and/or requested by the Division of the Budget) to BMS, as well as data uploads from STARS (FMS in the future) and SHARP needed to assist agencies in completing their initial budget requests. Concurrent with this process, budget instructions are distributed by the Division of the Budget to state agencies. These instructions include allocations that each Executive Branch agency uses in budget preparation and instructions for preparing a capital budget for the budget year based on the approved budget for the c urr e nt f is c a l ye ar , as a dj us te d f or o ne - t im e expenditures, caseloads, and the annualization of partial-year funding. On July 1, agencies use the budget instructions to prepare a capital budget using PC-based spreadsheets. The capital budget contains a five-year plan, which includes the capital improvement requests for the current year, the budget year, and four out-years following the budget year. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 100 of 179 Concurrent with preparation of financial segments of the agency budget is completion of agency strategic plans that are submitted with the budget in September. Agency strategic plans establish a clear definition of mission and a direction for the future; develop agency-wide work plans and agency-specific objectives as well as strategies for fulfilling the agency mission; and allocate resources according to priority and ensure accountability for the use of those resources. As part of the strategic planning process, agencies identify an agency mission, agency philosophy, goals and objectives, and performance measures to track progress toward the plan. Starting in mid-August, the BMS is opened for agency budget entry. Agencies are requested to prepare and enter into BMS one complete (operating/capital) budget for submission on September 15. For Executive Branch agencies, the submission is based on an allocation prepared by the Division of the Budget in June. Each Executive Branch budget submission also includes reduced resource packages that detail how the services provided by the agency would be affected under a reduced resource scenario. The Division of the Budget also prepares a reduction amount for these agencies to use in preparing their reduction packages. Agencies may also submit requests for incremental additions to their base budgets in the form of enhancement packages that represent new programs or the expansion of existing ones. All of the budget components are intended to reflect program priorities. According to law, the Governor cannot make a recommendation with respect to the budget request submitted by the Judiciary. As a matter of policy, the Governor treats the legislative budgets in the same way. Therefore, the Governor includes these budgets as requested to present a complete state budget that accounts for all budget resources. Modification to the Judiciary and Legislative Branch budgets, if any, is the responsibility of the Legislature. The individual budgets submitted by state agencies show program expenditures with appropriate funding sources for each program within the agency. This data is shown for the actual fiscal year, the current year, and the budget year. Budget submissions also document performance that relates to the outputs and outcomes identified in the agency’s strategic plan. Evaluation of performance provides a means for weighing budget alternatives. Beginning September 15, analysts in the Division of the Budget create DOB working versions of the agency budget requests submitted in BMS, and review each agency budget request. The working versions are finalized in BMS and become the DOBrecommended versions. The Division of the Budget recommendations, based on those analyses, are provided to each state agency by November 10. The agencies then have ten (10) days to determine whether to appeal those recommendations to the Secretary of Administration. Many appeal the recommendations in writing; some also request an appointment to present an oral appeal. Once the appeal process has been completed, the Division of the Budget staff prepares its presentations for the Governor. An analysis of the difference between the Division of the Budget recommendations and the agency’s request, including the effect on performance, is presented to the Governor. The analysis includes the agency’s request and the basis for it, the Division of the Budget recommendation and the basis for it, and the agency’s appeal, if any. Children’s Budget. Applicable agencies are required to enter a Children’s Budget in the Children’s Budget module of BMS. K.S.A. 75-3717(a) (2) requires that the Governor include in The Governor’s Budget Report a listing of all state agency programs that “provide services for children and their families.” The information is summarized in the Children’s Budget, which includes expenditures from all funding sources and from the State General Fund, by agency and by project; the number of children or families served in each program; and a brief description of each of the agency programs. The Governor uses this information to make budget determinations for all agencies. The Division of the Budget then aggregates final recommendations, enters change packages in BMS, and prepares The Governor’s Budget Report. Usually at the end of the session, FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 101 of 179 Division of the Budget analysts will enter change packages in BMS. Those change packages include Governor’s Budget amendments issued during the session as well as any legislative changes. Once the budgets are approved, agencies can only view budgets in BMS and are responsible for allocating the change packages back to their internal agency budgets maintained in their own systems. During this same budget cycle, between September 15 and commencement of the legislative session in January, the Legislative Research Department’s fiscal staff also are analyzing agency budget requests from BMS. Following receipt of the Governor’s recommendations, legislative fiscal analysts begin updating their analysis in their own tracking system for each agency to reflect the recommendations of the Governor. These updated budget analyses are printed in the Legislative Research Department’s annual analysis, and copies are distributed to each legislator. Consideration by First House. The Governor’s budget recommendations are drafted into appropriation language by the Office of the Revisor of Statutes. A ppr o pr i at i ons ar e d i vi d ed i nt o t hr e e par ts : supplemental appropriations, capital improvement appropriations, and budget year expenditure authority for all agencies except biennial agencies, whose expenditure authorizations cover a two-year period. The appropriations are simultaneously considered by the Ways and Means Committee of the Senate and the Appropriations Committee of the House. The chairpersons of the committees appoint subcommittees to consider appropriations for various agencies. Subcommittees vary in size. Usually between two (2) and ten (10) persons are named to a subcommittee. After reviewing the budget requests, the subcommittee drafts a report, which details all budgetary adjustments to the Governor’s budget recommendations that the subcommittee wishes to make. The subcommittee report may contain administrative or programmatic recommendations. The subcommittee report is presented to the full committee for consideration. A committee may adjust the recommendations of its subcommittee in any area or it may adopt the entire report as submitted. The appropriations are reprinted in order to reflect the recommendations of the full committee. The appropriations are then presented to either the House or Senate, which may amend or reject them. Consideration by Second House. The process for review of the appropriations in the second house repeats the steps followed in the house of origin. Conference Committee Action. Upon completion of consideration of the appropriations by both chambers, the bills typically go to a conference committee so that differences between the House and Senate versions can be reconciled. Each chamber then votes to accept or reject this appropriation bill. If either chamber rejects the conference committee report on the appropriation bill, it is returned to the conference committee for further review and for possible modification. Omnibus Appropriation Bill. Traditionally, this has been the last appropriation bill of the session. It contains any appropriation necessary to carry out the intent of the Legislature that has not yet been included in another appropriation bill. Since the advent of the statutory requirement for an Omnibus Reconciliation Spending Limit Bill to be passed at the end of the session, the Omnibus Appropriation Bill has served as the reconciliation bill. State Finance Council. The State Finance Council is a statutory body that provides a mechanism for making certain budgetary and personnel adjustments when the Legislature is not in session. The Council consists of nine (9) members: the Governor, the Speaker of the House, the President of the Senate, and the House and Senate majority leaders, minority leaders, as well as Ways and Means and Appropriations Committee chairpersons. The Governor serves as chairperson of the Finance Council. Meetings are at the call of the Governor, who also prepares the agenda. Items are eligible to receive Finance Council consideration only if they are characterized as a legislative delegation to the Finance Council. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 102 of 179 Approval of Finance Council items typically requires the vote of the Governor and a majority of the legislative members. Present statutes characterize the following items of general application to state agencies as legislative delegations, allowing them to receive Finance Council approval under certain circumstances, including but not limited to the following: 1. Increases in expenditure limitations on special revenue funds and release of State General Fund appropriations. 2. Authorization for state agencies to contract with other state or federal agencies, if the agencies do not already have such authorization. 3. Authorization of expenditures from the State Emergency Fund for purposes enumerated in the statutes. 4. Increases in limitations on positions imposed by appropriation acts on state agencies. 5. Approval of the issuance of certificates of indebtedness to maintain a positive cash flow for the State General Fund. 6. Approval to issue bonds for capital projects when an agency has been granted bonding authority. Certain other items of limited application are characterized as legislative delegations by individual legislative acts, allowing them to be subject to Finance Co u nc i l a c ti o n. T h e Fi na nc e C o unc i l c an n ot appropriate money from the State General Fund, authorize expenditures for a purpose that specifically was rejected by the previous legislative session, or commit future legislative sessions to provide funds for a particular program. At the end of the Legislative session, both the Division of the Budget and Legislative fiscal staff reconcile final budget amounts as tracked by the two organizations, and prepare postsession reports. How BMS Supports Budgetary Process Each state agency is responsible for developing its initial budget request and submitting the request to the Division of the Budget for review and final approval. The BMS is the application tool used to process initial agency budget requests through final approval of the State’s Budget. BMS contains sub-schedules required to complete an agency’s budget request. Expenditure, funding and revenue data, as well as change package information, is accessed and updated through the System. Narrative data supporting the budget request items also exist in the System. Additionally, salary and fringe benefits projections are completed and incorporated as part of the overall budget request. State agencies typically develop their budget requests at a lower level of detail than required by the Division of the Budget, instead using the level of detail required for internal agency budget monitoring purposes. We will refer to this level of detail as the “operating budget” level. The operating budget detail is typically developed and maintained in agency “shadow systems,” spreadsheets, databases, or some combination thereof. Please see RFP Appendix 3 for documentation concerning BMS to FMS interface requirements. 4.4.7 The Accounts Receivable and Billing Pilot. During analysis of agency systems and business processes, nine (9) agencies were identified with requirements for Accounts Receivable and Billing. These agencies are listed below: Aging; Commerce; Corporation Commission; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 103 of 179 Kansas Bureau of Investigation; Health and Environment; Highway Patrol; Lottery; Secretary of State; and Department of Administration. In order to limit additional project scope, complexity, and cost, while addressing a critical need of these nine (9) agencies, an optional pilot approach will be undertaken to implement accounts receivables and billing. The pilot approach will entail forming a design team comprised of representatives from the nine (9) agencies, the Division of Accounts and Reports, and the Contractor. This team will develop the requirements for configuration of the accounts receivable and billing functionality. Two (2) agencies will be selected to pilot implementation. Accounts Receivable and Billing will be implemented in the remaining agencies (as a separate project) after “go-live” when the core financials and other key elements of the system are stable. For proposal preparation, the Proposer shall describe the methodology for executing this pilot project in Technical Proposal TAB 10 – ACCOUNTS RECEIVABLE AND BILLING PILOT (see RFP Section 5.4.14). The Proposer shall also identify this pilot in its project plan showing expected timeframe and required resources. The Proposer shall also list and price the following deliverables in its Cost Proposal Schedule 3 (Deliverables Payment Schedule): 1. Accounts Receivable and Billing Pilot Design; 2. Accounts Receivable and Billing Pilot Configuration; 3. Accounts Receivable and Billing Pilot Testing; 4. Accounts Receivable and Billing Pilot Implementation. The State of Kansas will review the Proposer’s fixed-price cost and approach for the Accounts Receivable and Billing Pilot in the context of the overall estimated project cost, project timeline, and impact on affected agencies, and make a determination within six (6) months of contract execution as to whether or not to proceed with the Accounts Receivable and Billing Pilot. 4.5 Implementation and Integration Services Scope: It is expected that 100% of the work will be performed on-site in Topeka. However, the State may consider a proposal of up to 30% of development activities performed off-site, if it is economically advantageous and feasible to do so without jeopardizing knowledge transfer to State project team members. Non-development work performed off-site can be proposed if there is strong compelling justification to do so presented in the Alternative Services Approach and the Alternative Cost Proposal. Proposers contemplating off-site work shall first propose a 100% on-site solution as the primary proposal, and then present a second proposal for the off-site alternative in TECHNICAL PROPOSAL TAB 11 - ALTERNATIVE SERVICES APPROACH (see RFP Section 5.4.15). Proposers must also prepare an Alternative Cost Proposal for the off-site alternative. The State requests that the Proposer provide a recommended strategy and approach to accomplish the implementation in a twenty-one (21) month timeframe, beginning on October 6, 2008, with a “big bang” implementation occurring on the fiscal year boundary of July 1, 2010. All specified functional modules shall be completely implemented at July 1, 2010. The Contractor shall provide project teams, tools and templates, methods and frameworks, and other capabilities to support the services required to ensure a successful implementation. The effort related to these activities shall be split between the Contractor and the State in order to FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 104 of 179 develop the State’s capacity to support itself. The Contractor shall be required not only to train the State project teams, but also to mentor the State project teams in performing tasks that will build State capacity. The following is a high-level list of the implementation services that are required in this RFP; however, additional services may be required to ensure implementation success in accordance with the Proposer’s methodology. Project Management Technical Architecture and Infrastructure Design o Software Installation o Technical Architecture / Infrastructure Design o Testing o Tuning o Business Continuity Requirements Validation, Business Process Design, and Software Configuration Customizations o Reports Analysis and Development o Enhancements and Modifications o Interface Development o Data Conversion o Workflow Configuration Security Configuration Testing o Unit Testing o System Testing o Integration Testing o Load/Stress Testing o Acceptance Testing Training o Project Team Training o Technical Training o End-user Training (Train-the-Trainer) Documentation o End-user Documentation and Job Aids o System Documentation o Operational Documentation o System Configuration Documentation o Procedures Documentation Knowledge Transfer FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 105 of 179 Enterprise Readiness o Communications o Cultural Change Management o Skills Needs and Gap Assessment o Creating and Mentoring Change Agents o Leadership Alignment and Executive Sponsorship o Role Mapping o Organizational Readiness o Production Transition o Establishment of an FMS Help Desk Deployment (Roll-out) Support Post-Implementation Support Quality Assurance The detailed proposal submission requirements for implementation and integration services are defined in RFP Section 5 (Proposal Response). If off-site work is contemplated, then the Proposer must provide a 100% on-site cost quote, and then propose, as an alternative, the off-site cost quote. While some exceptions may be granted, work should occur between the State’s core business hours (7:00 AM to 6:00 PM, Monday through Friday) to ensure maximum knowledge transfer. 4.6 Organizational Scope: The new FMS will support all State of Kansas agencies. Proposers are advised to pay particular attention to how the Kansas Department of Transportation (KDOT) will utilize the new FMS, documented above in RFP Section 4.4.1. All universities will continue to interface with the new FMS as they currently do with STARS. FMS RFP State of Kansas February 19, 2008 4.7 Request for Proposal 11027 Page 106 of 179 Resources to be Provided: The State intends to assign State staff to the project team on a fulltime basis, with resources provided by the Department of Administration and other State agencies. At the State’s discretion, state personnel may be substituted, added, or removed. The following chart provides an estimate of the number of staff to be provided by the State, as well as their roles on the project: Project Role Project Director 1.0 Deputy Project Director 1.0 Implementation Manager 1.0 Project Administrative Support 1.0 Enterprise Readiness Team Lead Manager 1.0 Enterprise Readiness SMEs 4.0 Training SMEs 4.0 Technical Team Manager 1.0 Infrastructure / Data Warehouse SMEs 3.0 Enhancement / Workflow SMEs 4.0 Interface / Conversion SMEs 4.0 Report Development SMEs 3.0 Application Security SME 3.0 Functional Team Manager 1.0 Accounts Payable SMEs 3.0 General Ledger / Budget Control SMEs 3.0 Project Accounting / Grant Accounting SMEs 3.0 Asset Management SMEs 2.0 Purchasing SMEs 4.0 Quality Assurance / Testing 2.0 HR / Payroll 2.0 A/R Billing Pilot 1.0 Total Estimated Project FTEs (State Staff) 4.8 State FTE Estimate 52.0 Facilities and Equipment to be Provided by the State: Most project staff will be located in Topeka at a State-provided facility. A possible exception to this is user training facilities, discussed in RFP Section 5.4.11.2.9 (Training). The Proposer may assume that the State will provide adequate office space, personal computer workstations with network connections, Internet access, telephone, fax, and copier access for project team members. If any staff from the Proposer’s team require special accommodations for a disability or work limitation, please FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 107 of 179 make a note of that in TECHNICAL PROPOSAL TAB 9 – PROJECT STAFF AND ORGANIZATION (see RFP Section 5.4.13). FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 108 of 179 RFP Section 5 PROPOSAL RESPONSE 5.1 Submission of Proposals: The fully completed proposal must be delivered at the Proposer's expense and received by the Procurement Officer designated on Page 1 on or before the date and time specified in the RFP Schedule of Events (RFP Section 2.5). Proposals shall consist of: One (1) paper original with original signatures, and twenty-nine (29) paper copies of the Technical Proposal, including signature sheet, applicable literature, and other supporting documents; One (1) paper original with original signatures, and six (6) paper copies of the Cost Proposal including signature sheet; and Electronic / software version(s) of the technical and cost proposals are required. These shall be provided on CD, and placed in the front cover sleeve of each applicable paper original or paper copies of the related technical and cost proposals. The CDs shall include the proposal in both PDF format and in Microsoft® Word format with hyperlinks to the sections from the table of contents. Cost schedules shall be provided in Microsoft Excel 2003 format, and project plans shall be provided in Microsoft Project 2003 format. The CDs shall be appropriately labeled with the information listed for the Technical Proposal Title Page (see RFP Section 5.4.1), or the Cost Proposal Title Page (see RFP Section 5.6.1). Separate CDs must be used for the Technical and Cost Proposals (i.e., do not include cost information on the CDs that contain the Technical Proposal). All copies of cost proposals shall be submitted in a separate sealed envelope or container separate from the technical proposal. The outside shall be identified clearly as "Cost Proposal” or “Technical Proposal" with the RFP number and Closing Date. Proposer’s proposal, sealed securely in an envelope or other container, shall be received no later than 2:00 p.m., Central Time, on the Closing Date indicated in the on Page 1, addressed as follows: Kansas Division of Purchases Proposal # 11027 Closing Date: April 2, 2008 at 2 P.M. Central Time 900 SW Jackson Street, Room 102N Topeka, KS 66612-1286 The Division of Purchases telephone number for courier delivery is 785-296-2376. Faxed, e-mailed, or telephoned proposals are not acceptable. Proposals received prior to the Closing Date shall be kept secured and sealed until closing. The State shall not be responsible for the premature opening of a proposal or for the rejection of a proposal that was not received prior to the Closing Date and time because it was not properly identified on the outside of the envelope or container. Late Technical and/or Cost Proposals will not receive consideration. At the State’s option, such proposals will be retained unopened in the file or will be destroyed by the State at the State’s expense. Alternatively, the Proposer may request the late proposals be returned at the Proposer’s expense. It is the Proposer’s responsibility to ensure that proposals are received by the Closing Date and time. Delays in mail delivery or any other means of transmittal, including couriers or agents of the issuing entity, shall not excuse late proposal submissions. 5.2 Proposal / RFP Response Instructions: Proposers shall prepare their proposal in accordance with the instructions and sequence given below. The proposal should be clear and concise in response to the information and requirements described in this RFP. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 109 of 179 The proposal, as well as any reference material presented, must by written in English and must be written on standard 8-1/2” x 11” paper. Foldouts containing charts, spreadsheets, and oversize exhibits are permissible. Each page of the proposal shall be clearly and uniquely numbered. 5.3 Technical Proposal Overview: The format and sections of the Technical Proposal shall conform to the tabbed structure outlined below. All tabs shall be labeled appropriately. Adherence to this format is necessary in order to permit effective evaluation of proposals. The Technical Proposal shall be in the following format: Technical Proposal Content Title Page Transmittal Letter RFP Addenda Table of Contents TAB 1 – Executive Summary TAB 2 – Mandatory Qualifications TAB 3 – Administrative Requirements TAB 4 – Proposer Corporate Information TAB 5 – Subcontractor Corporate Information TAB 6 – Licensed Product Information TAB 7 – Implementation and Integration Services TAB 8 – References TAB 9 – Project Staff and Organization TAB 10 – Accounts Receivable and Billing Pilot TAB 11 – Alternative Services Approach (IF APPLICABLE) Appendix 1: Functional Requirements Appendix 2: Technical Requirements / Questionnaire Appendix 3: Data Warehouse and Reporting Requirements Appendix 4: Marketing Materials Appendix 5: Exceptions Appendix 6: Sample Statement of Work (SOW) 5.4 Technical Proposal Content: The following sections explain the content that is required in each of the sections of the Technical Proposal. No pricing or cost information shall be included in the Technical Proposal. Inclusion of Cost Proposal amounts in the Technical Proposal shall make the proposal non-responsive and the State shall reject it. FMS RFP State of Kansas February 19, 2008 5.4.1 Request for Proposal 11027 Page 110 of 179 TECHNICAL PROPOSAL TITLE PAGE The title page shall be placed as the front cover and/or insert and includes: 1. The RFP number (11027). 2. The title of the RFP (Financial Management System Software and Associated Integration Services). 3. The RFP Closing Date (Proposal Submission Deadline from the RFP Schedule of Events in RFP Section 2.5). 4. The Proposer’s name. 5. The inscription, “Technical Proposal.” 6. A separate and distinct control number for each of the hard copies placed in the bottom right corner. The control number naming convention is <Proposer Name>-<sequential number> (e.g., “Acme-29”). Please ensure that the signed original is designated with control number “1.” 5.4.2 TECHNICAL PROPOSAL TRANSMITTAL LETTER The letter of transmittal shall include: 1. A brief statement of the Proposer’s understanding of the scope of software and services associated with this RFP. 2. The names, titles, addresses, e-mail addresses, and telephone numbers of the individuals who are authorized to make representations on behalf of and legally bind the Proposer. 3. The names, titles, addresses, e-mail addresses, and telephone numbers of the individual who will function as the main contact for the Proposer. 4. A statement that the entire proposal and the price contained therein shall be binding upon the Proposer in all respects for a period of 180 days from receipt of the Revised Offer, or from submission if no Revised Offer is requested. 5. A statement designating the firm that will function as Proposer (prime contractor) in response to the RFP. 6. A list identifying all subcontractors. 7. A statement that the Proposer is a corporation or other legal entity. 8. A statement that no attempt has been made or will be made to induce any other person or firm to submit or not to submit a proposal. 9. A statement that the Proposer or any subcontractors do not discriminate in employment practices with regard to race, color, religion, age (except as provided by law), sex, marital status, political affiliation, national origin or disability. 10. A statement that no cost or pricing information has been included in the transmittal letter or the Technical Proposal. 11. A statement that the Proposer or any subcontractors presently have no interest, direct or indirect, which would conflict with the performance of services under this contract and shall not employ, in the performance of this contract, any person having a conflict. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 111 of 179 12. A statement that the person signing the proposal is authorized to make decisions as to pricing quoted and has not participated, and will not participate, in any action contrary to the statements above. 13. A statement as to whether there is a reasonable probability that the Proposer or any subcontractor is or will be associated with any parent, affiliate, or subsidiary organization, either formally or informally, in supplying any service or furnishing any supplies or equipment to the Proposer or any subcontractor which would relate to the performance of this contract. If the statement is in the affirmative, the Proposer is required to submit with the proposal, written certification and authorization from the parent, affiliate, or subsidiary organization granting the State and/or the federal government the right to examine any directly pertinent books, documents, papers, and records involving such transactions related to the contract. Further, if at any time after a proposal is submitted, such an association arises, the Proposer will obtain a similar certification and authorization and failure to do so will constitute grounds for termination of the contract at the option of the State. 14. A statement acknowledging that the Proposer agrees that any lost or reduced federal matching money resulting from unacceptable performance in a contractor task or responsibility defined in the Request for Proposal, contract, or modification shall be accompanied by reductions in state payments to Contractor. 15. A statement that the Proposer or any subcontractor has not been retained, nor has it retained a person to solicit or secure a state contract on an agreement or understanding for a commission, percentage, brokerage, or contingent fee, except for retention of bona fide employees or bona fide established commercial selling agencies maintained by the vendor for the purpose of securing business. For breach of this provision, the Procurement Negotiating Committee shall have the right to reject the proposal, terminate the contract, and/or deduct from the contract price or otherwise recover the full amount of such commission, percentage, brokerage, or contingent fee, or any other benefit. 16. A statement that all staff members of the Proposer’s team will follow all State of Kansas administrative policies, procedures, requirements, specifications, and standards. 17. The signature(s) of person(s) authorized to legally bind the Proposer. The name(s) and legal title(s) of the(se) individual(s) shall be typed under the signature(s). Indicate the Proposer’s tax number under the signature block(s). This signature shall be the same individual that signs the Signature Sheet. 5.4.3 TECHNICAL PROPOSAL RFP ADDENDA Proposers shall acknowledge receipt of all RFP addenda by listing the addenda and including a signed copy of the front page of each addendum here. The signature(s) must be the same as on the transmittal letter. There is no need to include the entire text of each addendum – a signed front page will suffice. 5.4.4 TECHNICAL PROPOSAL TABLE OF CONTENTS The Technical Proposal shall be submitted with a table of contents that clearly identifies and denotes the location of each section and sub-section of the proposal, with hyperlinks to the sections from the table of contents. Each page of the response should be clearly and uniquely numbered. Additionally, the table of contents shall clearly identify and denote the location of all enclosures and attachments to the proposal. FMS RFP State of Kansas February 19, 2008 5.4.5 Request for Proposal 11027 Page 112 of 179 TECHNICAL PROPOSAL TAB 1 – EXECUTIVE SUMMARY In the Executive Summary, the Proposer shall condense and highlight the contents of the proposed solution in such a way as to provide the State with a broad understanding of the proposal. Proposers shall provide a concise summarization of the proposed products and services, and how these proposed products and services solve the problems presented in the RFP. Proposers shall present their planned approach to providing the proposed products and services, and their understanding of the objectives and intended results of the project and the scope of work. Proposers shall summarize how their proposal meets the requirements of this RFP, and provide documentation as to why the product and service providers assembled in the proposal are best qualified to perform the work required herein. 5.4.6 TECHNICAL PROPOSAL TAB 2 – MANDATORY QUALIFICATIONS Proposers must provide a detailed response that substantiates their ability to meet each mandatory qualification. The mandatory qualifications are as follows: The Proposer must have completed by the Proposal Submission Deadline (Closing Date), as the Contractor or primary provider of implementation services, a state or local public sector implementation of an integrated financial management system for an organization with total annual expenditures (including state and federal appropriations) of at least $8 billion and with at least 20,000 head count employees. The proposed version of the ERP financial management software must be currently in production in a public sector environment which includes, for the ERP financial management software, a city, county, or state government, or a public or private institution of higher education, with a total annual budget of at least $8 billion and with at least 20,000 head count employees. The Proposer must provide a minimum of one (1) client in which it was responsible for the end-to-end implementation of the functional ERP areas listed below with the proposed ERP software within the past five (5) years. 1. Accounts Payable 2. General Ledger 3. Project Accounting 4. Grant Accounting 5. Asset Management 6. Procurement 7. Reporting and Data Warehousing The proposed ERP financial management software must currently be in production in a State Department of Transportation environment. An explanation shall be provided to document how each of the above mandatory qualifications is met. Additionally, a client contact person name, organization, title, e-mail address (if available), and telephone number shall be provided that can validate that the Proposer or the ERP Software Provider has met the above mandatory qualifications. Employees of the Proposer or any of its proposed subcontractors shall not be used as the contact person. FMS RFP State of Kansas February 19, 2008 5.4.7 Request for Proposal 11027 Page 113 of 179 TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS RFP Section 1 contains blank copies of the forms required for compliance. concerning each form are provided below. Instructions 1. Expression of Interest Form. The Expression of Interest Form is submitted at any time during the procurement process up to the Proposal Submission Deadline (Closing Date – please see the RFP Schedule of Events in RFP Section 2.5) in accordance with the instructions on the form. It is not required for RFP submission. 2. Signature Sheet. The Proposer must fill out the Signature Sheet form and submit it with the proposal as the first entry under this TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS. 3. Supplier Diversity Survey Form. The Proposer and all proposed subcontractors must fill out the Supplier Diversity Survey Form and submit it with the proposal as the second entry under this TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS. When completing the form, please list the Proposer first, the ERP Software Provider subcontractor second, all other Third Party Software Provider subcontractors third (in alphabetical order), and Service Provider subcontractors fourth (in alphabetical order). 4. Tax Clearance Form. The Proposer must fill out the Tax Clearance Form and submit it with the proposal as the third entry under this TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS. Note that this form requires information for all subcontractors. When completing the forms, please list the Proposer first, the ERP Software Provider subcontractor second, all other Third Party Software Provider subcontractors third (in alphabetical order), and Service Provider subcontractors fourth (in alphabetical order). 5. DA-146a Contractual Provisions Attachment. This form is a required attachment for all State of Kansas contractual agreements. It will be attached to any contract ensuing from the FMS procurement process. Proposers must include a clear and unambiguous statement expressing agreement to these contractual provisions without exception as the fourth entry under this TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS. 6. Certification Regarding Non-discrimination and Immigration Reform & Control. This form is a required attachment for all State of Kansas contractual agreements. It will be attached to any contract ensuing from the FMS procurement process. Proposers must include a clear and unambiguous statement expressing agreement to provide a signed Certification Regarding Immigration Reform & Control form as the fifth entry under this TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS. 7. Proposed Integration Services Reference Questionnaire: This form is required for proposal submission under TECHNICAL PROPOSAL TAB 8 – REFERENCES. Please refer to the instructions for TECHNICAL PROPOSAL TAB 8 in RFP Section 5.4.12. 8. Proposed ERP Software Reference Questionnaire: This form is required for proposal submission under TECHNICAL PROPOSAL TAB 8 – REFERENCES. Please refer to the instructions for TECHNICAL PROPOSAL TAB 8 in RFP Section 5.4.12. Additionally, Proposers are required to provide their responses to the Contract Terms and Conditions for proposal submission under TECHNICAL PROPOSAL APPENDIX 5, as specified in RFP Section 5.4.20. FMS RFP State of Kansas February 19, 2008 5.4.8 Request for Proposal 11027 Page 114 of 179 TECHNICAL PROPOSAL TAB 4 – PROPOSER CORPORATE INFORMATION The Proposer shall include a detailed narrative description of the Proposer’s organization. The narrative shall include the following: 1. Brief overview of business operations, with an emphasis on ERP related business in the public sector. 2. Date established. 3. Ownership (public, partnership, subsidiary, etc.). 4. State in which the contractor is incorporated. 5. Office location(s) responsible for performance of proposed tasks. 6. Full disclosure of any proposed off-site activity and the locations involved. 7. Organizational chart. 8. Full disclosure of any potential conflict of interest. 9. A statement of whether, in the last ten years, the Proposer and any officers in their individual or professional capacity or associated with another company have filed (or had filed against it) any bankruptcy or insolvency proceeding, whether voluntary or involuntary, or undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors, and if so, an explanation providing relevant details. 10. A statement of whether there are any pending Securities Exchange Commission investigations involving the Proposer, and if such are pending or in progress, an explanation providing relevant details and an attached opinion of counsel as to whether the pending investigation(s) will impair the Proposer’s performance in a Contract under this RFP. 11. A statement documenting all open or pending litigation initiated by Proposer or where Proposer is a defendant in a customer matter. 12. Full disclosure of any contracts terminated for cause or convenience in the past five (5) years. 13. Full disclosure of any criminal or civil offense (see RFP Section 3.44). 14. Statements of financial stability indicating that the Proposer has the financial capacity to provide the entire solution, and that the Proposer has adequate resources to continue as an ongoing concern. 5.4.9 5.4.9.1 TECHNICAL PROPOSAL TAB 5 – SUBCONTRACTOR CORPORATE INFORMATION ERP SOFTWARE PROVIDER For the ERP Software Provider, Proposer shall provide the same information listed for the Proposer Corporate Information (see RFP Section 5.4.8). Also include a copy of the teaming agreement or subcontracting agreement between the Proposer and the ERP Software Provider. 5.4.9.2 THIRD PARTY SOFTWARE PROVIDERS For any Third Party Software Provider listed in TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS, Proposer shall provide the same information listed for the Proposer Corporate Information (see RFP Section 5.4.8). Also, include a copy of the FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 115 of 179 teaming agreement or subcontracting agreement with the Proposer in each Third Party Software Provider section. Provide the information for the Third Party Software Providers in alphabetical order. SERVICE PROVIDERS 5.4.9.3 For any Service Provider listed in TECHNICAL PROPOSAL TAB 3 – ADMINISTRATIVE REQUIREMENTS, Proposer shall provide the same information listed for the Proposer Corporate Information (see RFP Section 5.4.8). Also, include a copy of the teaming agreement or subcontracting agreement with the Proposer in each Service Provider section. Provide the information for the Service Providers in alphabetical order. 5.4.10 TECHNICAL PROPOSAL TAB 6 – LICENSED PRODUCT INFORMATION 5.4.10.1 BUSINESS APPLICATIONS In this section, the Proposer shall provide a detailed product summary chart that lists: 1. Each Software Provider (please list the ERP Software Provider first); 2. The different product sets to be provided by each Software Provider; 3. The modules / functions within those product sets; 4. The release level of the products to be used; 5. The next release / version level to be released; and 6. The planned release date of the next release / version. REMINDER: Costs shall be reflected in the separate Cost Proposal. After the summary chart, the Proposer shall provide a description of all application software modules necessary to provide the requested functionality as referenced in RFP Appendix 1. For each module, the Proposer shall summarize in one page the key features and functions of that module, as well as the major integration points, workflow, and report capabilities of the module, in the following format. The size of the individual response items may be adjusted as needed, as long as the total response for each module does not exceed one page. Module One-Page Summary Format Module Name Narrative Description of Major Functions Integration Points Workflow Capabilities Reporting Capabilities FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 116 of 179 The following is a brief explanation of expected response for each required field: Module Name – Indicate the module name (e.g., General Ledger, Accounts Payable) from the proposed software solution. Narrative Description of Major Functions – Describe in narrative form the major business process functions addressed by the module. Describe the key features of the module and how the module addresses the pertinent business needs of the State. Integration Points – Describe the integration of the module with other modules in related business processes. An exhaustive listing of all integration points is not required. The intent is to provide a general understanding of relationships and dependencies between software modules. Workflow Capabilities – Briefly describe the automated workflow capabilities of the module, including routing and approval functions. Reporting Capabilities – Briefly describe the most significant capabilities for reporting in this module through standard reports, ad hoc queries, online inquiry, or other means. In each Software Provider section, describe, where applicable: 1. How the needs of the Kansas Department of Transportation (KDOT) will be met (see RFP Section 4.4.1); 2. How the interaction with SHARP will occur (see RFP Section 4.4.3); and 3. How the interaction with BMS will occur (see RFP Section 4.4.6). Optional Functionality Proposers are also asked to describe any additional administrative functionality not specifically requested in the requirements attached to this RFP, but offered to public sector organizations as part of the proposed ERP software suite. Such functionality, if offered, shall be described in sufficient detail to enable the State to determine its usefulness. Optional software shall be separately priced in the cost proposal, but will not be a factor in evaluating bid responses. The State reserves the right to purchase additional software licenses associated with optional software if specific statewide or user agency functional needs are met. Optional software functionality may include budget preparation, fleet management, or other functionality the Proposer believes may be of interest to the State based on usage by similar government organizations. The State is particularly interested in learning about: 1. Travel and Employee Expense Reimbursement; and 2. Inventory Management. Proposers are asked to discuss the Travel and Employee Reimbursement functionality first, the Inventory Management functionality area second, followed by any other functionality areas offered. Proposers are also advised that the State has included requirements for Travel and Employee Expense Reimbursement and for Inventory Management as referenced in RFP Appendix 1. FMS RFP State of Kansas February 19, 2008 5.4.10.2 Request for Proposal 11027 Page 117 of 179 TECHNOLOGY PRODUCTS In this section, the Proposer shall provide a product summary chart that lists: 1. Each Technology Product Provider; 2. The different technology products to be provided by each Technology Product Provider; 3. The release level of the products to be used; 4. The next release / version level to be released; and 5. The planned release date of the next release / version. Costs shall be reflected in the separate Cost Proposal. Additionally, the Proposer shall address the following topics regarding the proposed products: 1. Integrated development toolset required to address the following: Screen / panel modification and development; Menu modification and development; Screen-based label name configurations for tailoring to State vocabulary; Workflow modification and development; Web service and application API modification and configuration; Database – current table, current column, or new column addition and editing; Database – new table and column addition and editing; and Database, table, and column triggers and procedures – either directly or through configurable implementations of equivalent capabilities through abstract programmatic capabilities. More than one toolset can be provided if products are sourced from different Third Party Software Providers. 2. Data Warehouse – should be a collection of data from varying sources which is loaded on a periodic basis. This data is to be organized in a way that optimizes data retrieval for reporting purposes and is extensible, allowing for additional data to be added at a future date. The data structure is to be broken into subsystems called Data Marts which groups related data together. Access to this data is to be controlled by an administrator. The administrator is to be provided a tool to be used to create universes which are data maps that handle the varying relationships within the data. The business users of this data can run standard or ad hoc reports using the reporting tools referenced immediately below. 3. Ad hoc Reporting tools – shall enable business users to create their own reports and explore enterprise data. 4. Business Intelligence tools – it is the State’s intent to take full advantage of the information captured within the new FMS to support Business Intelligence functionality in addition to operational reporting requirements. The expectation for Business Intelligence is to provide the capability for both tactical data analysis associated with program performance and strategic data analysis associated with long-term planning and measurement of operational performance against strategic goals. 5. Upgrade tools – including analysis tools, “fix” and “patch” automated implementation tools, and full release or version automated upgrade tools. More than one set of FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 118 of 179 tools can be provided if products are sourced from different Third Party Software Providers. 6. Enterprise Application Interface (EAI) tools – tools provided should support use with all products proposed in the solution. 7. Extract, Transform, and Load (ETL) tools – tools provided should support use with all products proposed in the solution. 8. Production tools – typical capabilities of these types of tools (schedulers, job automation and sequence scripting, job roll-back, etc.). Tools provided should support all components of the server-based application software solution. 9. Application test tools – tools provided should support all components of the serverbased application software solution. 10. Configuration management tools – tools provided should support all components of the application software solution. 11. Central identity and security management tools – tools provided should support all components of the application software solution. 12. Performance monitoring tools – tools that monitor the end-to-end response time and performance of the application on an ongoing basis, for use in alerts and troubleshooting. The Proposer shall take the following into account when addressing the technology components of their proposal: 1. Compliance with the Kansas Information Technology Architecture is required (see RFP Section 3.70). Proposers must certify in their proposals that all their offerings are in conformance with the Kansas Information Technology Architecture. Proposers shall provide that certification in this section. 2. The Kansas Geographic Information System (GIS) – all databases created in this work should be compliant with existing GIS development standards and enterprise infrastructure to optimize spatial functionality and encoding for address data elements (see RFP Section 2.27 and RFP Section 3.73). 3. The Proposer shall provide the State with network, desktop, and server requirements for all software. The State shall perform the infrastructure assessment and perform all preparation on the network and desktop components to be ready for the FMS infrastructure installation. 4. The Proposer shall specify the requirements for all required cache servers, web servers, application servers, and database servers for installation per the Proposer’s specifications. The Proposer may, at its option, propose providing the server components to the State, and installing the server components for the State. However, the State may or may not exercise one or both of these options during final contract negotiations. 5.4.10.3 LICENSED TRAINING For the State, licensed training refers to any courses provided to the State in the following manner: 1. CBT courses; and 2. Instructor-Led courses that are considered licensed materials. CBT training may be used to perform familiarization and introductory level training of endusers. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 119 of 179 Each Proposer will include with their application product licenses, at no extra charge, the training materials required for customizing training for internal end-users, and, in the case of CBT, the tools for developing and customizing training. Please note that in the Cost Proposal, all costs associated with license materials such as CBTs and training content shall be included under the Licensed Product Costs sections of the Cost Proposal. Proposers must provide a training product summary chart that lists: 1. The different training Third Party Software Providers; 2. The different courses to be provided from the training Third Party Software Providers; 3. The ERP application modules / functions covered in each course; 4. The release / version level of the ERP application products covered in each course; 5. The course level (e.g., introductory, intermediate, advanced); 6. Method of course delivery (e.g., CBT, instructor–led); and 7. Course duration. After the summary chart has been completed, create a section of the proposal for each training Third Party Software Provider with appropriate subsections to describe each course offering. Provide a course description, recommended attendees, any prerequisites, and other information about the courses that would be important for the State to determine who should attend the class. Each functional project team member shall be trained on-site at the State of Kansas in the following areas: 1. Overview / Introduction; 2. Level 1 Functional Training (navigation, inquiry, approval process, etc.); 3. Level 2 Functional Training (transactions); and 4. Reporting Level 1 Training (power user report development training). Prior to testing, the functional project team members shall be trained in the fully built solution to perform testing and to conduct the training of end-users. End-users will be trained by the State project team members through the use of a “train-the-trainer” approach. The Contractor shall provide resources to support the training material development and actual end-user training activities. The following training volumes are provided regarding the functional project team members that are to be trained prior to the project start, or, at a minimum, prior to design and configuration of the proposed solution. State Functional Project Team Member Training Requirements Training Area Training Volume Accounts Payable 35 General Ledger 35 Cash Management 12 Cost Accounting / Allocation 12 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 120 of 179 State Functional Project Team Member Training Requirements Training Area Training Volume Project Accounting 20 Grant Accounting 35 Asset Management 25 Procurement 35 Accounts Receivable and Billing 10 Each technical project team member shall be trained on-site at the State of Kansas. Expected technical project team member training user counts are provided as follows: State Technical Team Member Training Requirements Training Area Training Volume Reporting Tools 50 ERP Product Development Tools 20 ERP Workflow Development Tools 8 EAI/ETL Development Tools 20 Application Test Tools 50 Configuration Management Tools 8 Database Administration 8 System Administration 8 Infrastructure / Security 8 The following volumes are provided regarding the users that should be trained as part of the project. Estimated Number of Employees to be Trained at Each Location for Each Role Role Requisitioning Approver Description Initiates purchasing actions Approves requisitions Topeka Wichita Salina Garden City Totals 379 83 56 10 528 261 40 22 5 328 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 121 of 179 Estimated Number of Employees to be Trained at Each Location for Each Role Role Buyer Description Generates purchase orders Receiver Receives goods and services Accounts Payable Creates encumbrances and initiates payments Topeka Wichita Salina Garden City Totals 241 35 19 2 297 199 49 42 7 297 376 33 20 4 433 267 19 14 4 304 Accounts Payable Supervisor Authorizes payments Project/Grant Administrator Sets up projects and grants 178 17 5 Asset Management Administrator Manages agency assets in FMS 135 28 13 General Ledger Makes journal entries 228 21 10 Budget Control / Cash Mgmt Sets up budget controls and monitors and manages budget 191 19 12 2 224 Builds queries and develops reports for agency use 293 26 26 4 349 Assign roles and reset passwords 108 17 13 2,856 387 252 Queries and Reports Security Administration (1-3 per agency) Totals 5.4.10.4 200 1 177 259 138 39 3,534 PRODUCT MAINTENANCE In this section of the proposal, the approach of the ERP Software Provider and the Third Party Software Provider(s) to meet the State’s requirements to provide product maintenance is described, including: 1. Describe the software upgrade process used by the ERP Software Provider and the Third Party Software Provider(s). What is the impact on user-defined fields and tables during the upgrade process? What is the impact on any customizations previously made to the software? What support does the software vendor provide FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 122 of 179 during the upgrade process? Is the State always required to upgrade? How many versions/releases of the software are supported by the software vendor, and for how long? Describe the types of documentation that accompany the upgrade software, and the resources available if there are questions or problems applying the upgrade. 2. Describe the process used by the ERP Software Provider and the Third Party Software Provider to distribute software fixes and patches. Describe the typical documentation that accompanies new patch releases. Are releases of fixes and patches made on a certain schedule, or are they released as they are ready? Is each release cumulative of all fixes since the last upgrade? If not, how are the patch prerequisites established? What support will the software vendor provide? 3. Special plans defining "levels" of customer support (e.g., gold, silver, etc.). 4. Telephone support (include toll-free support hotline, hours of operation, availability of 24 x 7 hotline, etc.). 5. Description of any currently known or planned enhancement items that would not be covered by the ongoing annual maintenance payment quoted in the Cost Proposal. 6. Availability of user groups, how often they meet and how they are structured. Does the Software Provider or the user group manage the agenda and contents of the meetings? Describe user group input to system fixes and future enhancements. 7. Problem reporting and resolution procedures. 8. Other support (e.g., on-site, remote dial-in, web site access to patches, and knowledge base). It should be noted that the product maintenance period includes the twenty-one (21) month implementation timeframe. Costs shall be reflected in the separate Cost Proposal. 5.4.10.5 PRODUCT MAINTENANCE ASSUMPTIONS The following assumptions apply to the Product Maintenance services: 1. Upon notification of a maintenance problem, Contractor shall perform an adequate level of problem determination to identify and resolve the issues (if possible) based upon known product or customized solution issues. After first having completed proper due diligence, problem determination, and using Software Provider resources and content to attempt to resolve the support incident, the Contractor may triage to the Software Provider and leverage the Software Provider as tier two support whereby the Software Provider may work directly with the State to fix a particular problem while the Contractor continues to take full responsibility for the outcome of the incident by monitoring progress, logging, tracking, and obtaining other resources (if the Software Provider has not solved the issues) and any other effort required to resolve support incidents that arise during the life of the Contract. 2. The State is seeking a "high availability" ERP solution. Although the goal of all systems is always to have a failure rate of zero, it is understood that such a goal is truly unobtainable. A goal of 99.9% availability is more reasonable. The Proposer shall provide a plan for obtaining this goal of 99.9% availability. Multiple scenarios can be defined with the associated hardware/infrastructure requirements for each. It is not required that the estimated cost for providing the essential hardware and software be included. However, all components should be identified so that the State may make such estimates. Those estimates will not be included in any costing or evaluation of the Proposer's solution. Having multiple scenarios will allow the State to select the most cost-effective alternative matched to the winning proposal. However, the Proposer may, at its option, propose providing the essential hardware and software needed for each option, and provide the associated estimated cost for each option in the Cost Proposal under TAB 10 – ESSENTIAL HARDWARE AND FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 123 of 179 SOFTWARE COSTS (see RFP Section 5.6.14). But, the State may or may not exercise this option during final contract discussions. Proposals may include any commercially available solutions such as (but not limited to) mirrored databases, multiple clustered servers, active or passive fail-overs, geographic separation of system components, and active or passive monitoring systems. 5.4.10.6 CHART OF ACCOUNTS FLEXIBILITY The Proposer shall describe how the proposed software can support a flexible financial chart of accounts that will adapt to and accommodate the State’s current and future business needs. The Proposer shall also describe the delivered chart of accounts structure and how it is typically used to meet governmental needs. Both centralization and decentralization are required in work flow and depreciation schedules, plus the ability for individual agencies (i.e., KPERS and Lottery) to produce their own balance sheets and income statements. 5.4.10.7 FUTURE DIRECTION The Proposer shall describe the future direction of the technology of the proposed products. Also, include future plans for public sector functionality for the components of the proposed solution. The Proposer should discuss in some detail the strategic product plans for the proposed software products in this response. What have been the significant enhancements to the products in the past few years, and what is expected in the next five years? How will the solution proposed currently provide a stable robust environment for the State and provide a platform for growth and technological advances for the future? 5.4.11 TECHNICAL PROPOSAL TAB 7 – IMPLEMENTATION AND INTEGRATION SERVICES In this section of the proposal, the Proposer shall describe their approach in detail to implementing the full solution requested by the State in accordance with the “big bang” approach outlined in RFP Section 4.5 (Implementation and Integration Services Scope). Submission of an approach in accordance with RFP Section 4.5 is mandatory. If the Proposer believes another viable approach exists, the Proposer may provide an alternative approach in TECHNICAL PROPOSAL TAB 11 – ALTERNATIVE SERVICES APPROACH (see RFP Section 5.4.15). The services proposed in TECHNICAL PROPOSAL TAB 11 -- ALTERNATIVE SERVICES APPROACH shall fully meet the functional requirements set forth in RFP Appendix 1. 5.4.11.1 IMPLEMENTATION ASSUMPTIONS The State is seeking a solution whereby State staff are mentored as part of the implementation, building the State’s capacity to support, operate, and manage the solution once in production. The following assumptions apply to the implementation and integration services: 1. The State desires a “big bang” implementation of all proposed functionality across all state agencies on July 1, 2010. 2. The State shall be responsible for managing all logistics associated with end-user training. However, the Contractor will provide the software tools used to administer the training administration function that will support a high volume end-user training operation, and the staffing to both set up such tools and provide oversight and support to the State during the initial “crunch” of high volume end-user training activity. 3. The Contractor shall be responsible for designing an implementation approach that maximizes mentoring, coaching, and capacity building of State staff. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 124 of 179 4. The State shall provide staff to assist in modifying and updating user documentation and end-user training materials. The Proposer shall assume that 50% of the effort to update the training materials will be completed by State staff. 5. All product configuration activity shall be completed with State personnel actively involved in configuring the system to ensure that knowledge transfer is maximized. 6. The State shall write the unit and integration test scripts (with assistance from the Contractor) for system components that the State is responsible for designing and building. The Contractor is responsible for all other test scripts, including the test scripts for system testing, performance testing, and business continuity testing. 5.4.11.2 DETAILED DESCRIPTION OF SERVICES TO BE PROVIDED In order to facilitate the State’s comparison of Proposer solutions, the Proposer’s response to this section of the RFP shall conform to the following format without exception. 5.4.11.2.1 System Development Methodology (SDM) It is the Proposer’s responsibility to propose a system development methodology that is defined, documented, repeatable, and consistent with the Software Engineering Institute’s (SEI) Capability Maturity Model (CMM), Level 3 or higher. The project scope and cost shall include training the State project team staff on the Proposer’s SDM. The Proposer need not have obtained official SEI certification. The proposal should identify certifications the Proposer has received, such as SEI CMM assessments, the International Organization for Standardization (ISO) 900x certifications, the Institute of Electrical and Electronics Engineers’ (IEEE) Software Engineering Standards, or any other pertinent certifications. 5.4.11.2.2 Project Management Methodology The Proposer shall describe its approach to managing the project, including the provision for a full-time, experienced Project Manager who will be accountable for all services and deliverables provided under the Contract resulting from this RFP, and who will work to ensure the on-time delivery and successful deployment of a functioning system that meets the State’s requirements and the successful ongoing operation of the solution. As part of its project management approach, the Proposer shall describe the project management tools, standards, controls, and procedures that will be utilized to create a proven, reliable process to deploy the system statewide. This section shall also include a brief description of the Proposer’s approach for managing the project on a daily basis. The intent of this information is to provide assurance to the State of the Proposer’s demonstrated ability to manage large, complex enterprise software projects in a manner that ensures quality, project success, long-term viability, and lowest cost of ownership. Include in this information a statement confirming that the Proposer’s Project Management Methodology is in full conformance with the State of Kansas uniform Project Management Methodology for all Information Technology (IT) projects valued at $250,000 or more (see RFP Section 3.68). Project Work Plan This section shall include a comprehensive project work plan that addresses the State’s intended “big bang” implementation approach. The work plan shall include tasks to be performed by State personnel, as well as tasks requiring collaboration between State and Proposer personnel. It should include as much detail as possible, although it is understood that some tasks are dependent on the results of other tasks. The following standards apply to the work plan: 1. Project management activities shall be documented in the work plan. 2. The work plan shall outline a plan for the entire project. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 125 of 179 3. The work plan shall include dependencies, critical paths, and resources (both Proposer and State staff) assigned to each task. 4. The work plan shall include all deliverables that support the Proposed Methodology and Approach. 5. Estimated work effort shall be shown for each task. 6. Appropriate milestones shall be identified in the work plan to gauge the project’s progress toward meeting desired target completion dates. 7. Any assumptions made in developing the work plan shall be included in this section. 8. Proposers are to pay particular attention to the State of Kansas work plan standards found in Information Technology Executive Council (ITEC) Policy 2400A, “IT Project Planning Instructions,” found at http://www.da.ks.gov/kito/ITProposedPlans.htm/. 9. Also, the State requires that the Project Work Plan support the Kansas Information Technology Office (KITO) IT Project Quarterly Reporting requirements found at http://da.state.ks.us/kito/. The work plan shall be accessible via Microsoft Project 2003®, and shall be included in electronic (Microsoft Project) format (do not submit in PDF format only). Printed copies of the proposal shall also include a high-level timeline in Gantt chart format. The Proposer shall also provide a Staffing Plan that addresses each of the Proposer’s project staff as well as the State’s project staff (see RFP Section 4.7 (Resources to be Provided). The Staffing Plan shall show the plan of usage (days per month) on a monthly basis for each resource over the period of the project. The Staffing Plan shall be included in Microsoft Excel format (do not submit in PDF format only). Costs shall be reflected in the Cost Proposal schedules. During implementation, the Contractor’s Project Manager shall be responsible for monitoring and updating the project plan, revising and developing further detail as appropriate. It is expected that the Contractor will provide highly qualified Project Management Office (PMO) staff to manage the work planning effort and to maintain the Project Plan in Microsoft Project 2003. The Contractor’s Project Manager shall provide weekly Project Plan updates to the State project leadership for the duration of the project. The work plan shall allow a minimum of ten (10) business days for State staff to review, request changes, and/or approve deliverables in accordance with the Quality Assurance Review Process (QARP) explained in RFP Section 3.66. Very complex deliverables or deliverables requiring an extended review period should allow additional time for review. Project Time Reporting The Proposer shall describe its approach to an automated method of project time reporting that integrates with Microsoft Project 2003 to support the Project Plan and other required reporting. The State wishes to avoid manual techniques which involve multiple keying of time by task information into various spreadsheets. Any software licenses or computing infrastructure required to support the automated time reporting solution shall be noted and described, along with any required team training for State staff. Associated costs shall be included in the Cost Proposal. Status Reporting The Proposer shall describe its approach for project status reporting. The State requires weekly status reports be provided to reflect the major activities for the FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 126 of 179 reporting period. As part of the Proposer’s approach to status reporting, the State will expect weekly participation in status meetings with the State project team. Project management will use the status report to monitor project activity and to detect potential problems or delays. The weekly status report should serve as the agenda for the status meetings. Topics to be covered include: 1. A listing of significant departures from the Project Work Plan with explanations of causes and strategies to achieve realignment; 2. A listing of tasks completed since the last report; 3. Tasks that were delayed and reasons for delay, with expected revised completion date; 4. Planned activities for the next scheduled period; 5. Summary of major concerns or issues encountered, proposed resolutions, and actual resolutions; and 6. Any other topics that require attention from the State Project Director. Also, the State requires that the Proposer’s status reporting approach support the Kansas Information Technology Office (KITO) IT Project Quarterly Reporting requirements found at http://da.state.ks.us/kito/. Kansas Information Technology Office (KITO) Project Reporting Quarterly project reporting to the KITO statewide PMO is required. The Contractor will provide the primary resource used in compiling this required reporting, as well as providing additional information, documentation, and/or related presentations and legislative testimony as required in support of this process, or any other related project reporting. To address this requirement, the Contractor shall submit a draft of the completed Project’s proposed Quarterly Report submission to the State Project Director at least ten (10) days before it is due at the Kansas Information Technology Office (KITO) for review and approval or modification. Once accepted, the report will be filed with KITO by the State Project Director. Issue Resolution The Proposer shall describe its approach to issue identification, tracking, and resolution. This discussion shall include the use of any tools or techniques that are integrated into configuration management, software change control, and the overall project management methodology. Topics to be addressed in this section include: 1. Issue identification; 2. Issue tracking; 3. Issue review and prioritization; 4. Issue analysis; 5. Issue resolution; and 6. Issue escalation. After award, the State and the Proposer shall agree on a protocol for collaboratively resolving implementation issues. This protocol shall address the topics above, responsible parties, and specific steps to be taken on issues or disputes arising during the implementation process. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 127 of 179 Project Controls, Standards, and Procedures The Proposer shall describe its proposed project controls, standards, and procedures for all project tasks. These items shall be reviewed and approved by the State’s project leadership. This requirement includes, but is not limited to: 1. Managing project documentation – Proposer shall describe templates used (configuration, design specifications, test scenarios, change request, etc.); organization of project directories; naming conventions; and version control procedures. 2. Meeting procedures – Proposer shall describe techniques to ensure that meetings are efficient, productive, and results are adequately documented. 3. Development standards – Proposer shall describe standards and procedures for design specifications, review processes, unit testing, and other controls to ensure the quality and consistency of custom design and development. 4. Software change control procedures – Proposer shall describe the procedures and/or automated tools that will be employed to ensure the integrity of programs and configuration settings developed to support the solution. If automated tools are to be used during the project, the costs for such tools must be included in the licensing costs section of the Cost Proposal (see RFP Section 5.6.6). 5. Scope management – The Proposer shall describe its scope control processes to ensure that work is not performed on out-of-scope features, functions, or tasks until the State grants authorization in writing. Risk Management Plan and Procedures As previously stated in RFP Section 5.4.11.1 (Implementation Assumptions), the State desires a “big bang” implementation of all proposed functionality across all state agencies on July 1, 2010, the first day of the state's fiscal year 2011. This strategy introduces major project risks in terms of schedule coordination, availability of agency resources, change management, product quality, and stakeholder satisfaction. During proposal evaluation, the State will put a major point of emphasis on the Proposer’s strategy and tactics for managing and mitigating risks, especially those that specifically relate to a "big bang" implementation. Based on the Proposer’s experience, the Proposer shall describe the approach to identifying and assessing potential risks to the project, as well as identifying and managing actions to avoid, transfer, mitigate, or manage those risks. This description shall include specific information about the major risks of a 'big bang" implementation and specific actions/approaches by phase and high-level activity included in the vendor's response that are specifically targeted at mitigating such risks. In addition, the Proposer should include the provision of the appropriate methods, tools, and techniques for active and ongoing identification and assessment of project risks; development of risk avoidance, transfer, mitigation, or management strategies; and monitoring and reporting of risk status throughout the life of the project. FMS RFP State of Kansas February 19, 2008 5.4.11.2.3 Request for Proposal 11027 Page 128 of 179 Technical Architecture and Infrastructure Design The following technical activities are within the Contractor’s scope for this project. The Proposer shall describe its approach to providing the services and activities associated with the each of the following: 1. Technical assistance for the sizing and procurement of infrastructure hardware and systems software. 2. Evaluation of the State’s WAN capacity as it relates to the implementation of the proposed ERP software, and specific recommendations concerning any needed WAN upgrades. 3. Technical architecture and infrastructure design. 4. Standard technical infrastructure configuration and change management methodology activities, procedures, tools and templates and how Proposer manages these activities and leverages the tools and templates. 5. Initial software installation to support design, configuration, and testing. 6. Structure and maintenance of planned database instances / environments. Minimally, the State believes that the following environments are required: Production. Quality Assurance (or System Test) – replicates production. Integration. Development. Reference (vanilla). Training. Interface Testing. Conversion. Proposers shall address these environments and any other environments needed, explaining any variance in detail. 7. Standard methodology for developing a business continuity plan, continuity capabilities and high-availability infrastructure, as well as a detailed explanation of the related approach, activities, procedures, tools, and templates and how the Proposer manages these activities and leverages the tools and templates. 8. Architecting, implementing, and testing a disaster recovery process for the FMS. 9. Performance tuning of databases, application servers, web servers, and other software and devices deployed as part of the proposed solution. This includes batch and online software tuning, as well as data conversion software tuning. 10. Software upgrade methodology, as well as a detailed explanation of the related approach, activities, procedures, tools, and templates, and how the Proposer manages these activities and leverages the tools and templates. Based upon the business requirements, technical requirements, business continuity requirements, volume metrics, and the State’s existing hardware platform supplied in this RFP, the Proposer shall provide a recommended hardware sizing and architecture that considers: 1. Initial hardware for configuration, design, and development; 2. Hardware for testing in a production equivalent environment; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 129 of 179 3. Complete hardware sizing and architecture to address environment for release updates, training, development, testing, and production with the test and production environments being equivalent or practically equivalent for testing purposes; 4. Security administration; and 5. How the proposed technical architecture design fits within the Department of Administration’s existing network security architecture, composed of unique logical areas separating development/test environments from production environments. The informational data in RFP Section 2.30 (Volume Metrics) is provided to assist in completing this section of the proposal. Proposers are reminded to complete the Application Architecture Questionnaire found in RFP Appendix 6 and submit it in TECHNICAL PROPOSAL APPENDIX 2 (see RFP Section 5.4.17). 5.4.11.2.4 Requirements Validation, Business Process Design, and Software Configuration The Proposer shall describe its approach to analyzing the State’s system requirements and demonstrating the proposed software’s ability to satisfactorily meet those requirements. This approach may include a Conference Room Pilot, or prototype, integrated with the business process analysis and software configuration process. The State desires to receive a formal fit/gap analysis documenting the disposition of each functional requirement and the resolution of identified gaps (e.g., customization, workaround, eliminate requirement). The Contractor will assist the State in identifying appropriate business process improvement opportunities, documenting the desired changes, and planning and implementing the business process changes. The Proposer shall describe how this process integrates with its approach to project communications and cultural change management, since many of the change management issues involve changes to the State’s business processes. The Proposer shall then describe its approach and methodology to be used to configure the ERP software in accordance with the new business process design. This section shall also describe: 1. Tools and procedures available to aid in the software configuration process; 2. Process used to establish the State’s account code classification structure and budgetary control structure to ensure that all CAFR reports can be successfully produced, that all governmental fund accounting requirements are met for all fund types, that all needs for accrual, modified accrual, and cash basis reporting are met, and to provide flexibility for user agencies to meet their federal, State, and internal cost accounting (e.g., grant, project) needs; 3. Documentation provided to support the software configuration; and, 4. Process for validating requirements. 5.4.11.2.5 configuration against the State’s documented Customizations The State anticipates that certain development items will be necessary to meet the State’s functional requirements. In the following sub-sections, the Proposer will describe its approach for addressing the various types of customizations as follows: 1. Data Warehouse, Reports Analysis and Development; 2. Enhancements and Modifications; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 130 of 179 3. Interface Development; 4. Data Conversion; and 5. Custom Workflow Configuration. Though it is the State’s desire to utilize a fixed price arrangement for the entire project, including all customization activities, consideration will be given to eliminating specific customizations from project scope if such elimination is validated after completion of the software design phase. If any customizations are eliminated as part of this process, then the cost associated with each eliminated customization will be applied to a contingency fund to be used as the State determines. Data Warehouse, Reports Analysis and Development The system shall include a data warehouse with querying and reporting capabilities. The State envisions a system that provides users the ability to quickly and easily access timely and useful information while providing archiving capabilities for 10 years of transactional data. The expectation for the data warehouse and reporting capabilities is to provide for both tactical data analysis associated with program performance, and strategic data analysis associated with long-term planning and measurement of operational performance against strategic goals. In order to achieve the vision, it is the State’s intent to integrate the design and development of this solution throughout all phases of system implementation, as opposed to relegating it to a separate effort at the end of implementation. The Proposer shall provide information on the proposed data warehousing and reporting solution, inclusive of overall system architecture, all related software tools, system performance metrics and benchmarks related to scalability, and system monitoring, maintenance, and administrative capabilities. Detailed requirements for the data warehouse are referenced in RFP Appendix 1. In addition, the Proposer should review the following section and provide a detailed response that reflects an understanding of the State’s expectations. These expectations in terms of vision, user access, architecture, and operations are described below and in RFP Section 5.4.18. The Proposer shall describe its approach to providing reporting functionality using a data warehouse and tools that are robust enough to support present and future reporting needs for all functional areas. Delivered reports shall be designed with flexibility for ease of modification as functional and reporting requirements change. The reporting tool should be easy to learn and use, easily accessed from the Web, and have a similar “look and feel” as other system modules. The Proposer shall describe an offering that provides, at a minimum, the following report analysis and development services to meet the unique statewide and user agency reporting needs: 1. Analysis of statewide and agency-specific reporting requirements and classification of said needs by priority and type; 2. Analysis and proposal of ways to reduce the State’s use of paper in meeting its reporting needs using State-standard tools where possible (i.e., electronic report distribution and online / web-based report viewing); 3. Analysis, and if appropriate, recommendations to refine the State’s report distribution and printing system; and 4. Design, development, and testing of required custom reports. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 131 of 179 Details concerning proposed custom reports will be placed in Technical Proposal Appendix 3 (Data Warehouse and Reporting Requirements). Technical Proposal Appendix 3 identifies core data warehouse and reporting requirements. These deliverables must be included in the project scope and properly reflected in the Cost Proposal. Please refer to the response instructions for Technical Proposal Appendix 3 (see Section 5.4.18). The Proposer shall not place the actual reports in this section of the hard-copy proposal. An electronic copy of applicable sample or mock-up reports may be included on the Technical Proposal CD, if the Proposer desires. Enhancements and Modifications The Proposer shall describe its approach to making enhancements or modifications to the baseline software solution in a manner that facilitates an easy, low-cost, and low risk migration to new releases of the baseline product. The Proposer shall describe its approach to coding and documenting modifications in such a way as to ensure that they can be easily re-applied when the State upgrades to new releases of the proposed software. The Proposer shall also include its business-justification process for prioritizing and approving each of the identified potential enhancements. While the State intends to minimize modifications made to the software to the maximum extent possible, it is expected that some modifications will be required. Once proposed modifications are identified through the fit/gap analysis process, the Contractor shall work with the appropriate State business analyst(s) to prepare a high-level design document with cost estimates for review and approval by State project leadership. Upon approval, the Contractor shall produce the detailed technical design and develop the modification. The Contractor shall be responsible for the functional and technical designs, coding, unit testing, and integration testing of all modifications in accordance with agreed upon standards. All modifications shall be documented in such a way as to ensure that they can be easily reproduced when the State upgrades to new releases of the proposed software. The Proposer shall estimate the work effort required to complete all development items identified by a response of MI (Minor Modification), MA (Major Modification), or CD (Custom Development) to the functional requirements referenced in Technical Proposal Appendix 1. The Proposer shall show the estimated total work effort for development items, and include the cost of that work effort in Schedule 7 of the Cost Proposal. Interface Development The Proposer shall describe its approach for the design, development, testing, and deployment of automated interfaces between the FMS and other State systems. For the purposes of scope definition, interface development falls into two categories: 1. Central Interfaces. The Contractor shall be responsible for developing interfaces between the FMS and central systems, such as payroll and budget. For each required interface the Contractor shall be responsible for: Interface design; Interface development; Interface validation; Interface testing; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 132 of 179 Interface reconciliation reports for all interfaces that check the number of transactions received with the number of transactions sent, as well as a comparison of key amounts (check totals); and Interface documentation, including development of procedures that support interface operations. 2. Agency Systems. For programmatic agency systems, agencies will develop all interfaces to and from their programmatic systems based upon the standards provided by the Contractor. Contractor shall publish these interface standards to agencies no later than one hundred fifty (150) days after contract execution. The agencies will be responsible for modifying their current systems to produce files that match the Contractor’s standard inbound interface format. The agencies will also develop or modify interfacing programs to use the outbound interface (from FMS). The Contractor shall have on its project team a dedicated full-time resource to assist, manage, and monitor the agencies’ interface development activities. The Contractor shall be responsible for: Working with agencies to develop data maps from STARS and other applicable legacy systems; Developing interface standards (header information, data elements, format, etc.) and automated and manually initiated processes for processing inbound and outbound agency interfaces; Conducting 3-4 workshops, upon completion of the interface standards, for agency personnel, to explain the interface standards, development process, timeline, and testing environments and testing processes; Establishing and maintaining an interface testing environment which shall include a “rapid response” test area to enable agencies to quickly check for correct interface format and transaction processing; Developing procedures and related documentation that support interface operations. These procedures shall include reconciliation reports or queries for all interfaces that check the number of transactions received by FMS with the number of transactions sent and provide a comparison of key amounts (check totals); Developing, maintaining, monitoring, and providing status for a master schedule of agency interface activities which shall be coordinated with the Project Master Plan. The Proposer shall also describe the built-in capabilities and tools available in its proposed solution to interface the FMS to other State external applications. RFP Appendix 3 identifies the interfaces to/from legacy systems that must be included in the project scope and properly reflected in the Cost Proposal. Data Conversion The Proposer shall describe its approach to performing all required data conversion activities associated with the project, including confirming statewide, agency-specific, and supplier data conversion requirements, and developing a comprehensive Data Conversion Plan. The detailed requirements and responsibilities for data conversion are described in RFP Appendix 4. The Contractor shall have responsibility for data conversion activities associated with the FMS project. The Contractor will lead interactive conversion strategy sessions to develop a comprehensive Data Conversion Plan. The Contractor shall coordinate FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 133 of 179 documentation of the Data Conversion Plan, with input from the State. The Data Conversion Plan shall, at a minimum, include: 1. All files/tables to be built in the new FMS; 2. Data sources for those files/tables; 3. Expected data volumes; 4. Those conversions where automated conversion tools or programming can be used to significantly reduce data conversion labor; and 5. Roles, responsibilities, and timing requirements for the conversion effort for the State and the Contractor. Under the State’s direction, the Contractor is responsible for developing conversion routines and scripts to bring State data into the new environment. These services shall be described here and priced in the separate Cost Proposal. In the execution of the Data Conversion Plan outlined above, the Contractor will be responsible for the following: 1. Developing and testing automated conversion programs to support the commencement of test and production operations. This deliverable shall include: Working with the State to map the conversion by field, define the conversion logic, and design the conversion processes; Developing programming specifications; Coding conversion programs in accordance with specifications; and Performing unit and integration testing of the conversion programs. 2. Executing programs to convert legacy data into the new FMS system, to include: Building any crosswalk file structures required to assist the State in developing test scenarios and conducting acceptance testing. Running the conversion programs and assisting the State with verification of the converted data in the production environment. The State shall take responsibility for loading all data that cannot load using automated conversion programs when the State agrees that the data cannot be loaded using automated conversion programs. The Contractor shall provide advice and guidance for this activity. The State shall take responsibility for certifying the accuracy of the test and production database, and for validating all converted data, after the Contractor has warranted that the data is ready for certification. RFP Appendix 4 identifies the data conversion development effort that will be included in the project scope and properly reflected in the Cost Proposal. Custom Workflow Configuration The Proposer shall describe its approach to analyzing, establishing, documenting, and assisting in deployment of the workflow, electronic notification, and electronic approval processes that are built into the system at all agencies, as well as those developed during the project. The approach shall include a recommended schedule and/or priority for deploying these features at the State, based on the Proposer’s experiences with implementations of similar size and scope. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 134 of 179 The Proposer shall also recommend specific workflows and notifications that should be considered for deployment, and a recommended schedule for deployment of this additional functionality. For workflow customization, the Proposer shall assume that delivered ERP workflow tools will be used to develop, configure, customize, and manage the defined workflows. The Proposer shall assume that workflow processes defined in this section are custom workflows and are not part of the workflow processes delivered as part of the FMS software. Workflow that is part of the delivered product will be configured as part of software configuration services. Further, the Proposer shall assume that the custom workflow processes are defined by the following levels of complexity: Complexity Complexity Descriptions Simple A two-step process that includes evaluating data against up to two variables from step one, then the initiation of step two based upon the results of the query. Average A process with up to five steps that includes evaluating of data against up to five variables from step one, the initiation of step two based upon the results of the query with a simple approval process, including the development of a simple data entry screen and an approval screen. Complex A process with greater than five steps that includes evaluating data against variables entered in step one, the initiation of step two based upon variable rules, the initiation of step three based upon the results of a multi-table query with a multi-step approval, rejection, and re-approval process, including the development of related data entry screen and approval screens. The Proposer shall plan on designing, developing, and testing workflows of the following complexities: Complexity Level Number of Workflow Processes Simple 5 Average 10 Complex 10 The Proposer shall include the estimated cost for providing these workflow requirements on the Work Breakdown Schedule in the Cost Proposal. The State will take responsibility for developing any other additional workflows. In this section, the Proposer will also present a recommended list of workflows (with Complexity Level) that the State may require. This list of workflows need not be costed separately in the Cost Proposal. It is provided for informational purposes only. FMS RFP State of Kansas February 19, 2008 5.4.11.2.6 Request for Proposal 11027 Page 135 of 179 Security Configuration The proposed solution shall provide application controls to prevent unauthorized use of the system, maintain system process controls, and log all transactions. In addition, the system shall provide security to limit availability to application functionality, software screens, data records, data elements, and data element values where appropriate. The Proposer shall describe its approach for integrating SHARP security with overall system security using a single sign-on. Users entering their time and leave in SHARP, or performing other functions in SHARP, shall be able to switch to the FMS without a separate log-in. Conversely, users logged in to the FMS shall not have to log-on to SHARP to enter time and leave or to access other functions within SHARP. The Proposer shall describe its approach to analyzing, establishing, and documenting security functions across all software modules and the data warehouse, and integrating these security functions into the State’s security network. The Proposer must fully describe its approach to security for the proposed solution, including but not limited to the use of firewall hardware and software, intrusion detection/prevention systems, other protective measures, and other measures that provide in depth defense for the proposed solution. The Proposer must fully describe its risk management approach to application development and deployment in terms of threat and vulnerability identification, analysis and prioritization, and mitigation techniques. The Proposer must describe how the proposed solution will: Ensure data confidentiality, including protection from unauthorized access, while: o In transit – either through execution of secure, authenticated, two-way transactions as well as ensuring that all other data is encrypted beyond the reasonable threat of a successful brute force attack, or comparable risk-based mechanisms; o In storage – ensure that confidential data in databases from which public data is being extracted will not be compromised; o Preventive and detective access controls, and reporting mechanisms, ensuring a timely and reliable process for notification to the user, custodian, owner, and/or customer in the event of a security breach. o Access controls must be strictly enforceable and auditable. Ensure data integrity – maintain data and transaction integrity and confidentiality; where applicable address legal and regulatory issues with regard to unauthorized access, misuse or fraud audit trails, and options for resolution. Ensure data reliability – maintain sufficient detail and summary information to ensure statutory and regulatory reporting and compliance responsibilities. Ensure data availability – maintain data and network access continuity ensuring its availability for required business processes. Ensure physical and environmental control – working with the State, identify mechanisms ensuring only authorized operations personnel access data or computer facilities unless expressly approved by the owner of the data, and determine environmental control required to mitigate the risk of loss. Ensure application audit capabilities – implement date-time stamp, or other mechanism sufficient to provide an audit trail for identifying critical data and resource application activity, and the reporting of unauthorized intrusions and activity or attempted breaches. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 136 of 179 Ensure a rigorous change management and configuration management implementation – implement processes to maintain data integrity, confidentiality, and availability in the application change management processes. A rigorous change management process will include preventive and detective controls ensuring only authorized changes are implemented. Proposer shall propose options for configuring application security that the State may want to consider, and the advantages or disadvantages of the proposed approaches. 5.4.11.2.7 Testing The Proposer shall describe its approach and commitment to all phases of testing required for a system of this magnitude, including, but not limited to: 1. Unit testing; 2. System testing; 3. Integration testing; 4. Performance (load/stress) testing; and 5. User acceptance testing. The Proposer shall also list and describe any tools used to facilitate the testing process, including performance testing. Proposers must understand that the State will not procure testing tools for the FMS project. Any testing tools proposed must be provided by the Contractor and licensed by the Contractor for use by its staff and the applicable State staff for the FMS project at the FMS project site. The Contractor must provide any required training on the proposed testing tools to all State staff who will be required to use the proposed testing tools. At the end of the FMS engagement, ownership of the testing tool will remain with the Contractor. The Contractor must also provide any needed testing infrastructure (desktops, servers, etc.) to support the provided testing tools. At the end of the FMS engagement, ownership of the testing infrastructure will remain with the Contractor. Testing must be supported for the number and level of users required, based on the estimated State staffing levels indicated in RFP Section 4.7, plus whatever additional State staffing support from agency SMEs that the Proposer estimates may be required to support the testing effort. Testing deliverables must include a Testing Approach Document / Plan, and a Performance Testing Approach Document / Plan. Performance testing will provide, as a minimum, testing against both anticipated initial go-live and anticipated one year post golive amounts of data. 5.4.11.2.8 ERP Software Revisions (Patches and Fixes) In the course of conducting an ERP system implementation project, the State expects that the ERP Software Vendor will release revisions (i.e., patches and fixes) to the software being implemented for a variety of reasons, including, but not limited to, correcting errors and bugs detected in the proposed software, to extend or enhance capabilities that have been requested by users, and/or regulatory updates. Because of the anticipated length of the FMS implementation project, it is likely that such revisions may resolve issues encountered during the development and testing phases of the project and thus need to be applied during the project. The application of revisions may also be required by the ERP Software Provider in order to be able to provide support for certain functionality that has been modified by the revision. However, it is difficult to continuously apply all revisions upon their release throughout the project because of the nature of their release schedule, the potential for disruption of project activities by their application, and the likely need for retesting and rework to accommodate their effects. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 137 of 179 Given this situation, the Proposer shall describe the recommended strategy and approach for the application of revisions during the project lifecycle, including a specific discussion of what revisions (categorized and explained as to their general subject, level of complexity, potential impact, and associated strategy) are likely to be released during the duration of the project based on the software proposed, and how the releases will be monitored and candidates identified and evaluated for application during the project. If, for any reason, the recommended strategy includes delaying application of certain categories of revisions based on the project phase in which they are released until after go-live, an explicit strategy for how these revisions would be addressed in the postimplementation period, and how the expected impacts can be mitigated, shall be provided, based on the Proposer’s experience in previous projects. The scope of the approach to the revisions discussed should not be limited to only that software provided by the ERP Software Provider, but also include any other recommended / anticipated required elements of the software "stack” used to support the scope of the software implementation requested in this RFP. Any costs associated with this activity that the Proposer wishes to include in the Cost Proposal shall be identified and included in Schedule 8 – Other Costs included in Cost Proposal TAB 8 (see RFP Section 5.6.12). Also, the State requires confirmation that the proposed approach to ERP Software Revisions has been successfully used elsewhere in previous projects. The Proposer shall provide a client reference contact name, title, organization, and telephone number. This contact cannot be an employee of the Proposer or any of its proposed subcontractors. 5.4.11.2.9 Training The Proposer shall describe a strategy for project team training and end-user training that appropriately integrates with the Proposer's methodology and timeline. This training strategy shall include appropriate measurements, such as course evaluations from students or testing mechanisms to measure student proficiency, in order to gauge training effectiveness. Although the State intends to deliver most of the end-user training sessions, the Contractor shall provide training to the State project team, assist with the preparation of end-user training materials, conduct train-the-trainer sessions, and assist with training administration. This section shall address all types of required training, including, but not limited to: 1. Project team functional training; 2. Project team technical training; 3. End-user training on the complete system, including offline or batch components (through the use of a train-the-trainer approach); and 4. On-going training after the system is in production (e.g., new hire training, “refresher” training, and training on new software functionality). The State is particularly interested in any computer-based training solutions that the Proposer may offer. The State desires to deploy some web-based training, and will require Contractor help to accomplish that goal. Prior to training delivery, the State shall approve all curricula, course materials, and instructors. Although it is the State’s desire to manage the logistics associated with end-user training, the State will require assistance from the Contractor in the area of training administration through the high volume period of end-user training just prior to go-live. The Proposer shall describe and provide the staffing and software tools needed to effectively set up the FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 138 of 179 administration of a high-volume training operation, which the State will staff and manage. Additionally, the Contractor will provide oversight and advice to get the State training administration staff through the initial “crunch” of high volume end-user training activity. The State does not have sufficient training facilities to handle the projected training volume (see RFP Section 5.4.10.3) to provide timely training with a “big bang” implementation strategy. As an option which the State may or may not exercise, Proposers shall provide in this section of the proposal the description, proposed location, and timing of the training facilities necessary to support the FMS project. Associated training facilities costs shall be provided in COST PROPOSAL TAB 11 – TRAINING FACILITIES COSTS (see RFP Section 5.6.15). The following are the State’s requirements for this facility: 1. Training facilities should be located where there are logical concentrations of trainees. For purposes of this RFP, Proposers will assume Topeka, Wichita, Salina, and Garden City as training locations. Please see RFP Section 2.30 (Volume Metrics) for information concerning the geographic dispersion of endusers across the State. 2. The facility shall meet the requirements of the Americans with Disabilities Act and appropriate fire and occupancy codes. 3. The facility shall include readily available no-cost parking sufficient for all persons attending or instructing classes. 4. Minimum classroom size shall be thirty (30)-feet by thirty (30)-feet for sixteen (16) students; twenty (20)-feet by thirty (30)-feet for eight (8) students. Other configurations shall be approved by the State before use. 5. Student tables or work surfaces shall be adequate for the intended purpose. 6. An instructor's table shall be provided, located at the front of the classroom, and adequate for the intended purpose. 7. Comfortable armchairs with padded seats are required for all students and the instructor. 8. Power outlets shall be provided for all computers, monitors, and peripheral devices used in the class, and shall provide approximately five (5) amps of power for each device. 9. The projection screen at the front of the classroom shall be at least seven (7) feet away from the nearest edge of the student tables. The projection screen shall not obscure the view of the whiteboard when in use. 10. Lighting controls shall be accessible by the instructor. preferred. Dimming capability is 11. Temperature controls shall be accessible by the instructor. 12. A wall-mounted or freestanding white board at least 4-feet by 6-feet (with dryerase markers and erasers) is required and shall be located at the front of the classroom. 13. Installed training PCs must have all software necessary to conduct training, including new or current technology at the time of installation. Installed desktop software shall be consistent with standard State desktop software configurations (word processing suite, web browser, utilities, etc.), and must be upgraded to current release status within one year of version release by the software vendor. 14. A Windows compatible non-PostScript USB printer (with appropriate interface cable) with at least a 10 foot power cord is required and shall be easily accessible from the instructor’s work surface. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 139 of 179 15. The classroom shall be free of noisy machinery and external noise sources so the instructor can converse with students comfortably without requiring amplified voice systems. 16. Telephones and restrooms shall be easily accessible. 17. One 100Mbps Ethernet switch with n+5 or more ports (where n=number of students) shall be used to support facility communications. This switch will be connected to the State-provided network connection. 18. The minimum projection requirements are as follows: The projection equipment needs to be on a sturdy table or stand (approximately 29 inches high), or ceiling mounted with readily available and appropriate connections. Minimum requirements for the projection system and devices are as follows: o Resolution of 1024 by 768 pixels @ 75Hz. o Projection rating of at least 2,000 lumens. o 6 x 6 foot or larger projection screen. o Spare projector bulbs. 19. Contractor shall provide adequate administrative telephone lines and support to communicate with the State in a timely manner. The Contractor may use the State’s KANS-A-N Network for this requirement. Use of the State network allows centrex-based, 6-digit dialing, and listing in DISC/State telephone directories. 20. Any outside vendor computer connections connected to the State of Kansas network shall be in compliance with State of Kansas IT Security standards. 5.4.11.2.10 Documentation The Proposer shall describe its proposed approach for developing and maintaining technical and end-user documentation, systems and operational documentation, system configuration documentation, and procedural documentation, including manuals, quick reference guides, tutorials, online help, and other techniques as appropriate. The Proposer shall describe the approach used to keep technical and user documentation current throughout the project, and throughout the life of the system. The Proposer shall describe the online help functions delivered with the proposed software, and the process available, if any, to customize the online help to support the software as configured and customized (if necessary) to meet the State’s business needs. 5.4.11.2.11 Knowledge Transfer The Proposer shall describe its knowledge transfer strategy throughout the project to ensure that State employees are prepared to operate and maintain the system at go-live. The response shall describe the specific procedures that the Proposer will undertake to mentor State staff and ensure adequate State experience and knowledge of the system by the time of transition. The Proposer shall also describe its approach to transferring operation of the FMS system to the State. The description shall include all elements necessary to transfer a fully functioning system, including software, hardware, data, and processes. It is important to the State that, as a part of the Knowledge Transfer Plan, an effective mentoring program is developed for key State staff. The State is interested in innovative ideas from Proposers concerning how the mentoring vision can be practically fulfilled. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 140 of 179 Listed below are some aspects of the mentoring program that the State envisions. Proposers shall expand on the concepts articulated here to propose mentoring activities that are actionable and can be practically accomplished “on the go” in the FMS project environment. 1. A model support organization for the new FMS with key roles identified. 2. Knowledge, skills, and abilities identified for each key role. 3. Specific Personal Learning Plans (PLPs) for each key State staff assigned to key roles delineating learning goals and timeframes. 4. Assigned mentors from the Proposer’s staff to teach or demonstrate items from the PLPs. 5. Documented confirmation / verification that PLP items have been learned by key State staff. The Knowledge Transfer Plan is a key deliverable for the State. The State desires a comprehensive knowledge transfer approach that includes individual Personal Learning Plans for key State staff on the Project Team. It is the intention of the State Project Director to require formal sign-off from key State staff members that appropriate knowledge transfer has occurred. 5.4.11.2.12 Enterprise Readiness (Change Management) The Proposer shall describe its approach and recommended methodology for the various components of enterprise readiness, including: 1. Communications. 2. Organizational redesign. 3. Cultural change management, particularly at the agency level. What is the Proposer’s approach to focus on agency cultural change management to ensure an FMS success? 4. Skills needs and gap assessment. 5. Creating and mentoring change agents. 6. Leadership alignment and executive sponsorship. 7. Role mapping. 8. Organizational readiness. 9. Transition to production activities. 10. Establishment of an FMS Help Desk. 5.4.11.2.13 Deployment (Roll-Out) Support The State requires the assistance and expertise of the Proposer to put the proposed solution into production at all departments and state agencies. The Proposer shall describe its approach, and the services and level of staffing proposed to ensure a successful FMS deployment. 5.4.11.2.14 Post-Implementation Support The Proposer shall describe the nature of any proposed post-implementation support, including: 1. Post-Implementation support activities by on-site Contractor staff; 2. Telephone support available from subject matter experts; FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 141 of 179 3. Problem reporting and resolution procedures; and, 4. Other support offered (e.g., remote dial-in, web site access to patches or fixes, and knowledge base). The State requires a minimum of ninety (90) days of FMS post-implementation support. The State also requires that the FMS post-implementation support include a support team for the first calendar year-end and the first fiscal year close after go-live. The composition of the post-implementation support team, the first calendar year-end support team, and the first fiscal year close support team will be approved by the State prior to any team’s deployment. 5.4.11.2.15 Quality Assurance In this section, the Proposer shall describe its standard Quality Assurance methodology, as well as provide an explanation as to how the Proposer ensures that its project personnel (including subcontractors) have been trained on the methodology, and that the methodology is in fact used and followed. The methodology description shall provide a detailed explanation of the quality assurance activities, tools, and templates, and how the Proposer manages these activities and leverages the tools and templates. 5.4.11.3 PROPOSER ASSUMPTIONS The Proposer shall document any Proposer assumptions associated with the proposed implementation and integration services approach. 5.4.11.4 LESSONS LEARNED The Proposer shall provide a discussion of the significant lessons learned from experience at previous public sector ERP financial management projects of similar size and scope, and how the Proposer will apply those lessons to the FMS project. 5.4.11.5 UNIQUE TRANSPORTATION CONSIDERATIONS The Proposer shall provide a discussion of the recommended options for integrating the Kansas Department of Transportation into the statewide ERP system environment. 1. Where has the Proposer implemented the proposed solution at a state transportation department before? 2. What were the major modifications or enhancements that were made in that implementation? 3. What are the primary areas, either business-related or project-related, that the Proposer expects will require additional attention? 4. Describe the major challenges of incorporating a state Transportation department as part of a statewide financial management system. 5.4.12 TECHNICAL PROPOSAL TAB 8 – REFERENCES The Proposer shall provide nine (9) customer references for the Proposer and three (3) customer references for the ERP Software Provider. In the case where the Proposer is its own ERP Software Provider, then Proposer customer references and ERP Software Provider customer references may be from the same customer(s), if desired. 1. Reference Criteria #1: At least one (1) of the references for the Proposer shall be for an implementation of an ERP system (including integrated financial management and procurement functionality) that is in production for a U.S. state, county, or city with total annual expenditures of $8 billion or more (capital inclusive) and at least 20,000 head count employees. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 142 of 179 2. Reference Criteria #2: At least one (1) of the references for the ERP Software Provider shall be for an implementation their ERP product (including integrated financial management and procurement functionality) that is in production for a U.S. state, county, or city with total annual expenditures of $8 billion or more (capital inclusive) and at least 20,000 head count employees. Note that the reference described in the preceding sentence does not have to be for the version of the ERP software that is proposed. 3. Reference Criteria #3: The Proposer shall have been the primary provider of implementation services for at least one (1) of the ERP Software Provider’s references. 4. Reference Criteria #4: At least one (1) of the references for the ERP Software Provider shall be from a public sector environment in which the proposed version of the ERP financial management software (including integrated financial management and procurement functionality) is currently in production. For the ERP software, “public sector environment” includes a city, county, or state government, or a public or private institution of higher education. 5. Reference Criteria #5: At least two (2) of the references for the Proposer shall be where the Reference/Client terminated an existing contract for cause or convenience before the end of the original contract term/expiration with Proposer within the last five (5) years. Additionally, list all clients that have terminated contracts for cause or convenience before the end of the original contract term / expiration with Proposer within the past five (5) years. 6. Reference Criteria #6: At least two (2) of the references for the Proposer shall be where the Proposer terminated an existing contract for cause or convenience before the end of the original contract term/expiration with Reference/Client within the last ten (10) years. 7. Reference Criteria #7: It is preferred, but not required, that the other references be for implementations similar in size and scope to the proposed project with the State of Kansas. 8. Reference Criteria #8: All references shall be from production systems in operation, not implementations that are still in progress. As a part of its evaluation, the State will evaluate reference check questionnaires that have been completed by the customers of the Proposer and of the ERP Software Provider. The Proposer is solely responsible for obtaining and submitting these reference check questionnaires as a part of its Technical Proposal. Since this process can be labor and time intensive, and since the State will not accept late reference check questionnaires, the Proposer is encouraged to begin the process of collecting these completed questionnaires as soon as possible after receiving the RFP. All references shall be submitted using the Proposed Integration Services Reference Questionnaire form for the Proposer and the Proposed ERP Software Reference Questionnaire form for the ERP Software Provider. These forms are provided in RFP Section 1. THE PROPOSER MUST USE THESE FORMS, OR EXACT DUPLICATES THEREOF. All requested information on the forms shall be completed. If any requested information is not applicable for the reference, this should be indicated with the notation “N/A.” FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 143 of 179 The Proposer will be solely responsible for obtaining the fully completed reference check questionnaires, and for including them within the original copy of the Proposer’s sealed Technical Proposal. To obtain and submit the completed reference check questionnaire, the Proposer shall follow the process detailed below exactly: 1. Proposer makes an exact duplicate (paper or Word electronic document) of the State’s form, as it appears in RFP Section 1. 2. Proposer fills in the Proposer Name (Vendor), the Reference (Client Organization) Name, and the Reference Criteria Number blanks on the forms. Note that Reference Criteria #8 is already filled in, as it is a mandatory item for all references. 3. Proposer sends the copy of the form to the reference it has chosen, along with a new, standard #10 envelope that is capable of being sealed. 4. Proposer directs the person providing the reference check feedback to complete the form in its entirety, sign and date it, and seal it within the provided envelope. The person may prepare a manual document or complete the exact duplicate Word document and print the completed copy for submission. After sealing the envelope, the person providing the reference must sign his or her name in ink across the sealed portion of the envelope and return it directly to the Proposer. The Proposer will give the reference check provider a deadline, such that the Proposer will be able to collect all references in time to include them within its sealed Technical Proposal. 5. When the Proposer receives the sealed envelopes from the reference check providers, the Proposer will not open them. Instead, the Proposer will enclose all the unopened reference check envelopes, in an easily identifiable larger envelope, and will include this envelope as a part of the original copy of its Technical Proposal. Therefore, when the State reviews the marked original copy of the Technical Proposal, the State will find a clearly labeled envelope enclosed or attached, which contains all of the sealed reference check envelopes. 6. The State will base its reference check evaluation on the contents of these envelopes. THE STATE WILL NOT ACCEPT LATE REFERENCES OR REFERENCES SUBMITTED THROUGH ANY OTHER CHANNEL OF SUBMISSION OR MEDIUM, WHETHER WRITTEN, ELECTRONIC, VERBAL, OR OTHERWISE. 7. The State reserves the right to clarify information presented in the reference check questionnaires, and may consider clarification responses in the evaluation of reference checks. However, the State is under no obligation to clarify any reference check information. Each completed questionnaire must include: the Proposer’s name; the Reference’s organization name; the name of the person responding; the signature of the person responding; the title of the person responding; the telephone number and email contact of the person responding; and the date the reference form was completed; and responses to the items in the questionnaire. FMS RFP State of Kansas February 19, 2008 5.4.13 Request for Proposal 11027 Page 144 of 179 TECHNICAL PROPOSAL TAB 9 – PROJECT STAFF AND ORGANIZATION Keeping in mind the level of State staffing support enumerated in RFP Section 4.7, the Proposer shall provide an organization chart for its proposed implementation project team. If the Proposer’s organizational structure should change for different project implementation phases of the project or for the upgrade, please show the different organizations for each implementation phase. The Proposer shall create a summary table for each staff category, highlighting the staff on one axis and the key skills and experience relevant to the category on the other axis. The Proposer shall describe each role and provide resumes for each position. Proposed consultants should be available to staff the project, unless prevented from doing so by circumstances beyond the Proposer’s or Service Provider’s control. Resumes shall include the following information: 1. Proposed role on project; 2. Education and training; 3. Recent relevant experience (including start and end dates); 4. Size and scope of projects supported; and 5. Reference contact information, including e-mail address and phone number. The State prefers that the proposed Project Manager have prior experience as the project manager in implementing at least one (1) statewide financial system of a similar size and overall project scope for the proposed ERP software. Additionally, a Project Management Institute (PMI) certified Project Management Professional (PMP) Project Manager (whose PMP certificate is current) is also preferred. The State requires that the Proposer’s functional subject matter expert staff include a minimum of one person or ten percent (10%) representation from the ERP Software Provider. Additionally, a minimum of one (1) individual from the ERP Software Provider will be designated to attend the periodic Steering Committee meetings, and shall be empowered by the ERP Software Provider to authorize official fully supported modifications to the ERP software product to meet a State of Kansas requirement. It is expected that this designated individual would be a senior member of the ERP Software Provider’s management. The State requires that the Proposer team include at least one (1) full-time individual with an intimate knowledge of PeopleSoft North American Payroll and experience with the proposed ERP software to assist with modifications to SHARP and related interfaces. In addition, the Proposer shall describe its process for staffing project positions. That is, under what circumstances will sub-contractors be used? How are skill requirements communicated within the firm? What tools and/or processes are used to specify required competencies and to screen available consultants to fill project roles? Proposer shall warrant that all proposed staff are fully trained and conversant with the applicable Proposer methodologies. If any staff from the Proposer’s team require special accommodations for a disability or work limitation, please note such in this Section. The Contractor’s implementation project team is expected to perform 100% of its work on-site in Topeka except as otherwise agreed to and approved by State project leadership. FMS RFP State of Kansas February 19, 2008 5.4.14 Request for Proposal 11027 Page 145 of 179 TECHNICAL PROPOSAL TAB 10 – ACCOUNTS RECEIVABLE AND BILLING PILOT In this section, the Proposer shall describe its methodology for executing the Accounts Receivable and Billing Pilot. Please see RFP Section 4.4.7 (Accounts Receivable and Billing Pilot) for more information concerning this topic. 5.4.15 TECHNICAL PROPOSAL TAB 11 – ALTERNATIVE SERVICES APPROACH If the Proposer believes that there is a more cost efficient / effective or less risky approach with an increased probability of success for providing the implementation services than that specified by the State in RFP Section 4, then the Proposer may provide that additional approach in this section of the proposal. If the Proposer does provide an alternative approach, then the Proposer shall also provide (in this TECHNICAL PROPOSAL TAB 11 section) the corresponding project work plan information described in RFP Section 5.4.11.2.2. This is the appropriate place where Proposers may include an off-site services alternative, if desired. If an off-site services alternative is proposed, then the proposed approach shall include an Off-site Coordinator on the Proposer’s staff to manage and coordinate all off-site activity. The State does not expect to manage Contractor personnel, whether located on or off-site. 5.4.16 TECHNICAL PROPOSAL APPENDIX 1: FUNCTIONAL REQUIREMENTS The Proposer shall complete the spreadsheets referenced in RFP Appendix 1 in accordance with RFP Appendix 1 instructions and include them here. 5.4.17 TECHNICAL PROPOSAL APPENDIX 2: TECHNICAL REQUIREMENTS / QUESTIONNAIRE The Proposer shall complete the spreadsheets referenced in RFP Appendix 2 in accordance with RFP Appendix 2 instructions and include them here. Additionally, Proposers shall complete the Application Architecture Questionnaire Form (see RFP Appendix 6) and include it here. 5.4.18 TECHNICAL PROPOSAL APPENDIX 3: DATA WAREHOUSE AND REPORTING REQUIREMENTS In this section, the Proposer shall list each element of the proposed data warehouse and reporting solution, describing all software and showing the estimated work effort for the development items. The Proposer shall include costs of all software and work effort in the separate Cost Proposal. Data Warehouse In addition to the new financial system, the data warehouse will include data from other systems such as STARS and SOKI3+. The system shall be designed to maximize performance such as through use of a multi-dimensional OLAP layer. The system shall provide an ETL tool with customizable mappings that allow data from any source to be extracted, transformed, and loaded into the data warehouse (and into the OLAP layer, if present). The system shall include a collection of pre-defined ETL mappings that bring data from source systems into the data FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 146 of 179 warehouse (and from there into the separate OLAP layer, if one is used). These delivered mappings will bring all of the data commonly needed for reporting in the financials and human resources area. Data will be structured into data marts to group related data together for use in the pre-defined and ad-hoc reports. Access to the data will be controlled by an administrator. Security shall be managed through a single sign-on as specified in RFP Section 5.4.11.2.6 (Security Configuration). Additional requirements for technology products to support the data warehouse and reporting are listed in Section 5.4.10.2 (Technology Products). A conceptual view of the architecture for the data warehouse, portal, and reporting tool is shown below. NOTE: The Taxpayer Transparency Act data warehouse in not in the scope of the FMS project. Data Staging and Quality Core DW Data Transformation Data Marts Data Stores Data Mining, Indexing, Derived Measures Source/ Operational Systems STARS FMS STARS SHARP STARS SOKI STARS Debt Tracker Data Acquisition STARS STARS FMS Financials Central DW STARS STARS Legacy Data Subject -Financials - Human resources HRCM Data Other Data Operational Tactical Strategic Other Taxpayer Transparency Act DW Portal Data Feeds Excel Business Analysis Tool Reporting Tool Operations The data warehouse and data marts shall be automatically updated daily. The system shall also have the ability to permanently retain snapshots of data as of specified dates, including but not limited to the end of fiscal year, end of quarter, end of month, end of calendar year, etc. Reporting Portal The reporting system shall have a portal look and feel. It shall be simple and intuitive. The portal will provide access to a web-based reporting tool that will provide semi-flexibility so that users can create the report they want. The reporting tool will contain a library with an initial seventy-five (75) pre-defined reports and queries that are common across agencies, such as budgeted to actual expenditures. If the State requires fewer than seventy-five (75) reports or queries, then the cost associated with each report or query not ordered will be applied to a contingency fund to be used as the State determines. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 147 of 179 The reporting tool will have a compact but flexible user interface that will enable users to maximize access to information using a single screen. For example, users will be able to run the pre-defined reports and queries by selecting a combination of dimensions such as: Budget year; Fund; Agency and lower level organizational units; Program; Project/grant/cost center; Object/account; Transaction status (posted, pending, posted and pending); and Beginning and ending date for transactions. The reporting tool will have some basic options that work in conjunction with the selection criteria (above), such as enabling users to select detailed or summary information or allowing users to combine fund totals together. Reports will permit drill downs to source transactions. The reporting tool will permit users to specify report breaks / sorts, font size, paper margins, and other output parameters such as output type (e.g., including but not limited to Web, Excel data file, PDF, Word, Excel report). These reports and queries may be tabular, graphical, or spatial. Users shall be able to customize their portal with an individualized selection of these reports and related dashboard elements. The Proposer shall estimate the work effort required to complete all custom reporting needs. For custom report development, the Proposer shall assume that ERP or third party reporting tools will be used to develop all required reports. The Proposer shall assume that reports addressed in this section are to be custom-developed and are not part of the standard reports delivered as part of the ERP software. Further, the Proposer shall assume that the custom reports are defined by the following levels of complexity: Complexity Complexity Descriptions Simple Less than or equal to sixteen (16) hours to complete entire development process, including report design, documentation, development, and testing. Average Greater than sixteen (16) hours, but less than or equal to forty (40) hours to complete entire development process, including report design, documentation, development, and testing. Complex Greater than forty (40) hours to complete entire development process, including report design, documentation, development, and testing. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 148 of 179 The Proposer shall plan on developing the following reports: 1. All financial reports required to meet Governmental Accounting Standards Board (GASB) and the State’s Comprehensive Annual Financial Reporting (CAFR) requirements. The most recent statewide CAFR can by found at http://www.da.ks.gov/ar/finrept/default.htm/. 2. All financial reports required to support certain agencies that require separate CAFRs. Therefore, the FMS and the data warehouse shall be configured to support the following agencies as independent business units for reporting purposes: Lottery; KPERS; HCSF; and KDOT. This list may include others in the future. 3. All requirements referenced in RFP Appendix 1 (Functional Requirements) that were addressed with a response of “RQ” (Report or Query). The cost of all “RQ” responses shall be itemized in Cost Proposal Schedule 7; and 4. The following additional State-defined Custom Reports: Complexity Level Number of Custom Reports Simple 0 Average 25 Complex 50 Proposers must understand that any Functional Requirement addressed with a response of “RQ” (Report or Query) or any financial report developed to meet GASB or CAFR requirements DO NOT count in the total of State-defined Custom Reports. The Proposer shall include the estimated cost for providing these additional State-defined Custom Reports as two (2) deliverables on Schedule 3 in the Cost Proposal. The two (2) deliverables are: 1. Average Complexity Level Additional Reports (25); and 2. Complex Complexity Level Additional Reports (50). The State will take responsibility for developing any other additional custom reports. The Proposer should not place the actual reports in this section of the hard-copy proposal. An electronic copy of applicable sample reports may be included on the Technical Proposal CD. 5.4.19 TECHNICAL PROPOSAL APPENDIX 4: MARKETING MATERIALS The Proposer may place a limited amount of marketing materials in the hard copy proposal. Place no more than two pages per functional, technical, or service area in the hard copy proposal. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 149 of 179 The Proposer may place any electronic copies of marketing materials in a folder of the Technical Proposal CD named for this proposal appendix. All general company marketing material that the Proposer may choose to provide shall be included on the CD only. 5.4.20 TECHNICAL PROPOSAL APPENDIX 5: EXCEPTIONS By submission of a response, the Proposer acknowledges and accepts all terms and conditions of the RFP unless clearly avowed and wholly documented in this section. The Proposer shall review the Contract Terms and Conditions found in RFP Section 3 and may provide a detailed explanation of any proposed exceptions here. The Proposer shall copy the entire RFP Section 3 (Contract Terms and Conditions) into this Technical Proposal Appendix 5. 1. Proposers shall indicate Acceptance of a stated term or condition with initials in the “Yes” space provided for each term or condition. The initials shall be the initials of the individual who signed the Signature Sheet and the Transmittal Letter. 2. When applicable, Proposers shall indicate lack of Acceptance of a stated term or condition with initials in the “No” space provided for non-mandatory terms or conditions. The initials shall be the initials of the individual who signed the Signature Sheet and the Transmittal Letter. 3. For any term or condition with initials in the “No” space, the Proposer shall provide a detailed explanation of the exception. The Proposer must submit any exceptions with exact alternatives its firm wishes to negotiate. Contract negotiations will occur in accordance with the RFP Schedule of Events. In no event shall a Proposer submit its own standard contract terms and conditions as a response to this RFP. As part of contract negotiations, a comprehensive statement of work based on the proposal will be developed and included in the final contract between the State and the Contractor. Mandatory terms have been identified in this RFP. The Proposer must accept those terms in their entirety with no exceptions. Failure to accept mandatory contract provisions may result in rejection of the proposal. 5.4.21 TECHNICAL PROPOSAL APPENDIX 6: SAMPLE STATEMENT OF WORK (SOW) In this section, Proposers shall provide a sample Statement of Work based on the content of their Proposal. FMS RFP State of Kansas February 19, 2008 5.5 Request for Proposal 11027 Page 150 of 179 Cost Proposal Overview: The format and sections of the Cost Proposal shall conform to the tabbed structure outlined below. All tabs shall be labeled appropriately. Adherence to this format is necessary in order to permit effective evaluation of proposals. The Cost Proposal shall be in the following format: Cost Proposal Content Checklist Title Page TAB A: Table of Contents TAB B: Executive Summary TAB C: Administrative Requirements TAB 1: Schedule 1 – Summary Presentation Schedule TAB 2: Schedule 2 – Total Cost Summary Schedule TAB 3: Schedule 3 – Deliverables Payment Schedule TAB 4: Schedule 4 – Staffing Plan by Activity Schedule TAB 5: Schedule 5 -- Staffing Plan by Position Schedule TAB 6: Schedule 6 – Training Breakdown Schedule TAB 7: Schedule 7 – Enhancements and Modifications Schedule TAB 8: Schedule 8 – Other Costs Schedule TAB 9: Schedule 9 – Labor Rates Schedule TAB 10: Essential Hardware and Software Costs TAB 11: Training Facilities Costs TAB 12: Optional Software Costs 5.6 Cost Proposal Content: Cost information is to be provided in accordance with the templates provided in RFP Appendix 5 (Cost Proposal Schedules). The following explains the content that is required in each of the sections of the Cost Proposal. All project assumptions shall be placed in the Technical Proposal. If an off-site alternative is proposed, the Proposer shall prepare two (2) separate and complete Cost Proposals: A primary Cost Proposal for a 100% on-site solution, and an Alternative Cost Proposal for the off-site solution. Clearly label the Alternative Cost Proposal with the inscription “Alternative Cost Proposal” on the title page. 5.6.1 COST PROPOSAL TITLE PAGE The title page shall be placed as the front cover and/or insert and includes: 1. The RFP number (11027). 2. The title of the RFP (Financial Management System Software and Associated Integration Services). 3. The RFP Closing Date (Proposal Submission Deadline from the RFP Schedule of Events in RFP Section 2.5). FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 151 of 179 4. The Proposer’s name. 5. The inscription, “Cost Proposal.” 6. A separate and distinct control number for each of the hard copies placed in the bottom right corner. The control number naming convention is <Proposer Name>-<sequential number> (e.g., “Acme-7”). Please ensure that the signed original copy is designated with control number “1.” 5.6.2 COST PROPOSAL TAB A: TABLE OF CONTENTS The Cost Proposal shall be submitted with a table of contents that clearly identifies and denotes the location of each section and sub-section of the Cost Proposal, with hyperlinks to the sections from the table of contents. Each page of the response shall be clearly and uniquely numbered. Additionally, the table of contents shall clearly identify and denote the location of all enclosures and attachments to the proposal. 5.6.3 COST PROPOSAL TAB B: EXECUTIVE SUMMARY The Proposer shall provide an overview of the Cost Proposal which describes any pricing approaches, discounts, and reasons why the Proposer’s combined technical and cost approach is the best value to the State. If an off-site alternative is proposed, then in the Alternate Cost Proposal TAB B – Executive Summary clearly describe why the off-site alternative is economically or otherwise advantageous for the State to consider. Specifically point out where savings will be realized over the primary proposal. 5.6.4 COST PROPOSAL TAB C: ADMINISTRATIVE REQUIREMENTS The Proposer must fill out the Signature Sheet form and submit it with the Cost Proposal as the first entry in this section. The person who signs the Cost Proposal Signature Sheet must be the same person who signed the Technical Proposal Signature Sheet. Immediately following the Signature Sheet form, Proposers shall include, as the second entry in this section, a copy of each proposed Software License and Annual Maintenance Agreement (Agreement) for all proposed Software Providers. Provide the ERP Software Provider’s Agreement first, and then all Third Party Agreements in alphabetical order. 5.6.5 COST PROPOSAL TAB 1: SCHEDULE 1 – SUMMARY PRESENTATION SCHEDULE This section shall include Schedule 1 – Summary Presentation Schedule from RFP Appendix 5 (Cost Proposal Schedules). No entry is required on this schedule. It pulls key data, such as total costs by year, average hourly rates by year, hours by work activity by year, etc., from several of the other schedules and is intended to assist in evaluating the Cost Proposal. FMS RFP State of Kansas February 19, 2008 5.6.6 Request for Proposal 11027 Page 152 of 179 COST PROPOSAL TAB 2: SCHEDULE 2 – TOTAL COST SUMMARY SCHEDULE This section shall include Schedule 2 – Total Cost Summary Schedule from RFP Appendix 5 (Cost Proposal Schedules). This schedule is comprised of three (3) sections: 1. Section 1 of Schedule 2, the Required ERP Business and Technology Software Licenses section, shall include pricing for the three (3) fiscal years FY09, FY10, and FY11 for any fees related to the licensing of ERP products and licensed training. a. Provide the cost for each individual application module and third-party tools included as part of the proposed solution and any associated proposed tool. The costs for each item are to be quoted separately unless bundled pricing is offered. b. Additionally, if third-party products (middleware, database instances, operating system software, compilers, job schedulers, security-related packages, etc.) are required to successfully implement the proposed integrated software solution, but are not included in the solution, the Proposer shall identify these products and clearly state that the State needs to purchase or have these products available separately. The Proposer shall include a worksheet describing the quantities, release levels, etc., of each of these products to be provided by the State so that the State can cost out these products. c. Proposers shall enter the Required ERP Business and Technology Software Licenses information into Section 1 of the Schedule. 2. Section 2 of Schedule 2, the Ongoing Software License and Maintenance Support section, shall include pricing for the ongoing software annual maintenance fees. a. Any fees related to the maintenance shall be included, as well as any discounts to be provided. The initial basis for annual maintenance fees shall be based on the negotiated purchase price for the licensed products (not the “then list” price of software purchased). b. In no event shall any maintenance fees for any proposed software products be increased during the period covered by this RFP and in any year thereafter by more than the lower of: (a) three percent (3%) of the previous year's maintenance fees, or (b) the increase in the U.S. Consumer Price Index (CPI) as published by the Bureau of Labor Statistics. Notwithstanding the foregoing, in no event shall the maintenance factor used to calculate the annual maintenance fees exceed the “then current” factor in effect used generally by the Software Provider to calculate annual maintenance fees for similarly situated licensees in the United States. c. Proposers shall enter the Ongoing Software License and Maintenance Support information into Section 2 of the Schedule. 3. Section 3 of Schedule 2, the ERP Implementation Services section, shall provide pricing for the proposed solution for each specified activity. This section shall be consistent with Schedule 4 - Staffing Plan by Activity Schedule submitted in Cost Proposal TAB 4 (see RFP Section 5.6.8) and Schedule 5 – Staffing Plan by Position Schedule submitted in Cost Proposal TAB 5 (see RFP Section 5.6.9). No entry is required for this section. Section 3 of Schedule 2 pulls data from Schedule 4 – Staffing Plan by Activity Schedule. FMS RFP State of Kansas February 19, 2008 5.6.7 Request for Proposal 11027 Page 153 of 179 COST PROPOSAL TAB 3: SCHEDULE 3 – DELIVERABLES PAYMENT SCHEDULE This section shall include the proposed Schedule 3 – Deliverables Payment Schedule from RFP Appendix 5 (Cost Proposal Schedules) based on the Proposer’s implementation methodology that supports the Detailed Description of Services to be Provided (see RFP Section 5.4.11.2). The Total Payment Amount on Schedule 3 shall be consistent with the Total ERP Implementation Services Cost on the proposed Section 3 – ERP Implementation Services portion of Schedule 2 – Total Cost Summary Schedule submitted in Cost Proposal TAB 2 (see RFP Section 5.6.6). The Schedule 3 – Deliverables Payment Schedule shall include a twenty percent (20%) retainage as specified in RFP Section 3.67 (Payment Retainage). Proposers shall enter a Proposer-defined Deliverable Reference Number, list their payment related deliverables, specify an Estimated Due Date for each deliverable, and provide the payment amount attributed to each deliverable in Schedule 3 – Deliverables Payment Schedule. 5.6.8 COST PROPOSAL TAB 4: SCHEDULE 4 – STAFFING PLAN BY ACTIVITY SCHEDULE This section shall include Schedule 4 – Staffing Plan by Activity Schedule from RFP Appendix 5 (Cost Proposal Schedules). No entry is required on this schedule. It pulls totals for each work activity by month and fiscal year from Schedule 5 – Staffing Plan by Position Schedule. It also calculates estimated FTEs by month and average hourly rates by fiscal year. 5.6.9 COST PROPOSAL TAB 5: SCHEDULE 5 – STAFFING PLAN BY POSITION SCHEDULE This section shall include the Schedule 5 – Staffing Plan by Position Schedule from RFP Appendix 5 (Cost Proposal Schedules). Proposers shall enter each position scheduled for each work activity and the hours scheduled by month. 5.6.10 COST PROPOSAL TAB 6: SCHEDULE 6 – TRAINING BREAKDOWN SCHEDULE This section shall include the Schedule 6 – Training Breakdown Schedule from RFP Appendix 5 (Cost Proposal Schedules). In this schedule, Proposers break down training activities by curriculum development and training delivery related activities. This schedule also requires a subject, description, and training delivery method for each training course included as part of the solution. Proposers shall enter the required descriptions, the Estimate of Hours, and the Cost for each of the Training Related Activities. It is expected that the Schedule 6 Total, All Training Related Activities shall be consistent with the Total Cost FY09-11 figure in the Training section of Schedule 5 – Staffing Plan by Position Schedule. FMS RFP State of Kansas February 19, 2008 5.6.11 Request for Proposal 11027 Page 154 of 179 COST PROPOSAL TAB 7: SCHEDULE 7 – ENHANCEMENTS AND MODIFICATIONS SCHEDULE This section shall include Schedule 7 – Enhancements and Modifications Schedule from RFP Appendix 5 (Cost Proposal Schedules). This schedule requires a description of the level of effort estimated for each proposed enhancement or modification cross-referenced by requirement reference number. Proposers shall also enter an hours estimate in the appropriate column for a minor modification, a major modification, a report or query, or for custom development. The cost of each item is also required. 5.6.12 COST PROPOSAL TAB 8: SCHEDULE 8 – OTHER COSTS SCHEDULE This section shall include Schedule 8 – Other Costs Schedule from RFP Appendix 5 (Cost Proposal Schedules). This schedule requires a description and any assumptions for all other costs included as part of the solution which have not been defined and described in other parts of the Cost Proposal Schedules. In accordance with RFP Section 5.4.11.2.8, any costs that the Proposer wishes to include in the Cost Proposal associated with ERP patches and fixes shall be included here. 5.6.13 COST PROPOSAL TAB 9: SCHEDULE 9 – LABOR RATES SCHEDULE Although the State will not reimburse the Proposer on a “time and materials” or “not to exceed” basis for project deliverables, it may be necessary to make scope changes that require assistance in areas not anticipated for which the State may consider a time and materials payment arrangement. For this purpose, the Proposer shall provide all inclusive (travel and all other expenses included) billing rates for a range of different skill areas using Schedule 9 – Labor Rates Schedule provided in RFP Appendix 5 (Cost Proposal Schedules). 5.6.14 COST PROPOSAL TAB 10: ESSENTIAL HARDWARE AND SOFTWARE COSTS If the Proposer has chosen to propose providing the essential hardware and software needed for each option discussed in Item 2 of RFP Section 5.4.10.5, then the itemized costs associated with each option shall be provided here. 5.6.15 COST PROPOSAL TAB 11: TRAINING FACILITIES COSTS In accordance with RFP Section 5.4.11.2.9 (Training), the itemized costs associated with the proposed training facilities shall be provided here. The State may or may not exercise the option to procure training facilities from the Proposer. 5.6.16 COST PROPOSAL TAB 12: OPTIONAL SOFTWARE COSTS In accordance with the Optional Functionality paragraph of RFP Section 5.4.10.1, if the Proposer is offering additional functionality not specifically requested by the State, the licensing, maintenance, support, and implementation services costs associated with the proposed optional software shall be provided here. Proposers are required to fully disclose all fees associated with FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 155 of 179 the optional software. Prices quoted shall be considered valid until the end of calendar year 2013. Proposers shall provide Travel and Employee Expense Reimbursement costs first, Inventory Management costs second, and then all other offered functionality costs following. The State may or may not exercise the option to procure optional software functionality. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 156 of 179 RFP Appendix 1 Functional Requirements The following Functional Requirements Matrix spreadsheets are available at the State of Kansas Division of Purchases web site: http://www.da.ks.gov/purch/adds/11027.zip. Proposers shall complete the spreadsheets in accordance with the instructions contained therein and include them as the first entry in TECHNICAL PROPOSAL APPENDIX 1 (see RFP Section 5.4.16). 1. Functional Requirements Matrix Instructions 2. Accts Payable 3. General Ledger 4. Cash Mngt 5. Cost ABC Acctg 6. Projects 7. Grants 8. Asset 9. Purchasing 10. Reporting & DW 11. Accounts Rec The following Optional Functional Requirements Matrix spreadsheets are available at the State of Kansas Division of Purchases web site: http://www.da.ks.gov/purch/adds/11027.zip. Proposers shall complete the spreadsheets in accordance with the instructions contained therein and include them as the second entry in TECHNICAL PROPOSAL APPENDIX 1 (see RFP Section 5.4.16). 1. Optional Functional Requirements Matrix Instructions 2. Travel & Emp Exp 3. Inventory Mgmt FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 157 of 179 RFP Appendix 2 Technical Requirements The following Technical Requirements Matrix spreadsheets are available at the State of Kansas Division of Purchases web site: http://www.da.ks.gov/purch/adds/11027.zip. Proposers shall complete the spreadsheets in accordance with the instructions contained therein and include them as the first entry in TECHNICAL PROPOSAL APPENDIX 2 (see RFP Section 5.4.17). 1. Technical Requirements Matrix Instructions 2. Gen & Tech FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 158 of 179 RFP Appendix 3 Interfacing System Requirements Overview The Contractor will be responsible for developing interfaces between the FMS and central agency systems such as payroll, budget, and treasury. For agency systems, the Contractor will develop interface standards (header information, data elements, format, etc.) and processes for inbound and outbound agency interfaces. Programmatic agencies will develop all interfaces to and from their programmatic systems. Specifically, three (3) categories of project interface services are required: 1. Development of central agency interfaces by the Contractor; 2. Development of agency interfacing standards and guidance to agency technical personnel developing agency-specific interfaces; and 3. Management and coordination of agency interface development efforts. The Proposer shall include the estimated cost for providing these interfacing system requirements in the Cost Proposal. Development of Central Agency Interfaces The Contractor shall provide the following services associated with development of central agency interfaces: 1. Needs assessment; 2. Interface design; 3. Interface development including software modifications; 4. Testing; and 5. Development of procedures that support interfacing system operations. The Contractor shall provide the following interfaces and any necessary software modifications: 1. SHARP to FMS The Contractor shall be responsible for designing, developing, testing, and documenting all required interfaces between SHARP and the FMS. As described in RFP Section 4.4.3, SHARP is a set of PeopleSoft HRCM modules that comprise the state human resources and payroll system. Due to the potential modifications required of SHARP, and the complexity of expected interfacing between SHARP and FMS, within one hundred twenty (120) days of contract execution, the Contractor shall convene several design sessions with Department of Administration personnel to review the business processes performed by SHARP. Given the capabilities of the selected software in collaboration with appropriate personnel, the Contractor shall within one hundred twenty (120) days of contract execution develop and present a well-integrated design deliverable showing how FMS will interface with SHARP. This deliverable shall be named “FMS and SHARP Interface Design.” The cost for this deliverable shall be included in the separate Cost Proposal in Schedule 3 – Deliverables Payment Schedule (see RFP Section 5.6.7). The scope of the interaction between SHARP and FMS related to the payroll accounting transactions is very complex and directly dependent upon the unique coding structures and schemes of the associated accounting system (STARS). For example, coding structures and schemes such as transaction codes, object codes, funding sources, position type, earnings code type, etc. are used to derive various detailed accounting records including encumbrances, receipts, expenditures for net pay, employee deductions and taxes, and employer contributions. Various schematics are defined for document number assignment, batching of transactions at the summary level, paycheck reversals/adjustments, manual adjustments, balancing routines by transaction code, funding for FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 159 of 179 employers contributions on employees in multiple positions, and fiscal year designation. Numerous PeopleSoft delivered and custom tables are accessed to obtain the data needed to derive the accounting transactions, including Pay_Calendar, Pay_Check, Pay_Earnings, Pay_Oth_Earns, Earnings_Tbl, Pay_Tax, Pay_Deduction, Deduction_Class, KS_Acct_Dist_Tb, Company_Tbl, Co_Statetax_tbl, and Co_LocalTax_tbl. In addition to the complexity, the volume of detailed accounting transactions is significant. For example, a biweekly payroll cycle will generate approximately 1.7 million rows of detailed accounting transactions that are subsequently summarized into approximately 37,000 records of transactions for posting to STARS. The detailed accounting transactions include numerous data fields, such as employee id, position number, department id, SSN, check number, pay period end date, fiscal year, department fund, fund, index, program cost account (program), agency use, transaction code, amount, sub object, document number, encumbrance number, and reversal indicator. Listed below are some of the key elements when considering the scope of the interaction between SHARP and STARS: 1) Position funding setup; 2) Receipt/expenditure setup by deduction code; 3) Custom payroll accounting transaction generation (in lieu of PeopleSoft labor distribution) and related accounting system interfaces; 4) Statewide payroll accounting transaction balancing for expenditures, receipts, and net warrants issued by pay cycle (includes various control total reports); 5) Population of custom PeopleSoft tables for selected payroll clearing fund receipt transactions used for remittance of employee deductions and taxes, and employer contributions to third parties; 6) Custom Excel payroll accounting transaction reconciliation/remittance process used to generate accounting vouchers, journal vouchers, interfund payments to remit monies to third parties for employee deductions, taxes, and employer contributions; 7) Population of custom PeopleSoft tables for detailed salary and wage receipt and expenditure accounting data used for custom PeopleSoft salary and wage data inquiry and generation of accounting interfaces for encumbrances, receipts, and expenditure transactions to the statewide accounting system (STARS); 8) Statewide payroll accounting transaction suspense processing to resolve payroll accounting transaction errors which did not post to STARS via the interface files; 9) Custom PeopleSoft salary and wage accounting data reports and interface files for agency and central Payroll use delivered via automated mainframe distribution system; 10) Custom PeopleSoft salary and wage accounting detail archive process; 11) Custom PeopleSoft fund reconciliation process (STARREC) to extract selected accounting transaction data for Payroll Clearing Funds from the statewide accounting system (STARS) which is used to reconcile payroll clearing fund accounting transactions between SHARP and STARS; 12) Custom PeopleSoft payroll accounting interface file for court ordered payments for garnishments, child support, and levies; 13) Custom university payroll editing process for the salary and wage receipt/expenditure files from each of the universities to verify validity of accounting transactions (DA175) based on STARS requirements; 14) Custom university payroll editing process for the salary and wage pay detail file to verify and reconcile the pay detail records with the detailed accounting transactions (DA175) (includes automated download of data from universities’ interface files to Excel spreadsheets for summarization, comparison, and approval); and FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 160 of 179 15) Custom universities’ payroll editing process for the salary and wage accounting transactions for warrants issued which record expenditure transactions against the Board of Regent’s agency Payroll Clearing Fund accounts, and receipt transactions into the Department of Administration Payroll Clearing Fund accounts for each payroll deduction, tax, and employer contribution. Some of the issues expected to be encountered in interfacing SHARP and FMS include: 1) Level of salary and wage accounting detail to post in FMS summarized by document or detail postings by position, employee, warrant number, or other level of detail; 2) Integration of SHARP with accounts payable; 3) Need to define chartfield structure in FMS and determine impact on SHARP for each of the processes identified in the scope list included above; 4) Each of the seven (7) universities have separate payroll and accounting systems that will require modifications to comply with FMS requirements; 5) SHARP and Board of Regents agency users will require training on FMS requirements; and 6) Coding structures established in SHARP such as department IDs, business units, etc. will need to be reviewed. State personnel will be responsible for maintaining the required number of SHARP development and test environments for use by the Contractor. Availability of these environments will be mutually agreed-upon by the State technical lead and the Contractor. 2. Budget Management System (BMS). The State utilizes a “stand-alone” budget development software application known as the Budget Management System (BMS) that is used by all State agencies to prepare their annual budgets. The BMS is based on the baseline budget preparation software purchased from Legacy Solutions (now Affinity Global Solutions, Inc.). The code structure for the BMS is different than for STARS. The BMS will not be replaced by functionality in the new FMS, and will need to be interfaced to the FMS. The Contractor shall develop four interfaces to support the Budget Management System: (1a) FMS to BMS to Prepare for Agency Budget Entry An automated interface must be developed to load prior-year actual (expenditures and revenues) data from FMS to BMS. (1b) SHARP to BMS to Prepare for Agency Budget Entry An automated interface must be developed to load position and HR data from SHARP to BMS. This interface currently exists may need to be rebuilt based on anticipated changes to SHARP. (2) Load Approved Budget from BMS to FMS An automated interface must be developed to load the approved budget from BMS (at the appropriation level) into the General Ledger module of the FMS for budgetary control purposes. Budgetary control in the FMS would then monitor all transactions at the appropriation level and reject those lacking available budget. (3) Load Operating Agency Budgets into FMS As stated above, the operating budget detail is typically developed and maintained in agency “shadow systems,” spreadsheets, or databases before being loaded into the BMS at the “rolled up” level required by the Division of Budget. A standard interface must be developed to import the agency budget requests that are developed in spreadsheets at the operating budget level into the FMS General Ledger module. Agency budget analysts could then make the necessary adjustments at the operating budget level that are required to reconcile to the approved budget in BMS for FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 161 of 179 budgetary control purposes. This will allow some agencies to reduce “re-keying” activities when establishing an operating budget in the FMS. Budgetary control in the FMS would then monitor all transactions at the operating budget level and provide a warning for those transactions lacking available budget. These interfaces are illustrated in the diagram below. Please see RFP Section 4.4.6 for further discussion of the State’s budgeting process and BMS. BMS Interfaces to be Developed by the Contractor SHARP SHARP BMS Interface #1b (position & HR data) (Time&&leave leaveand and (Time PSN/A N/APayroll) Payroll) PS BMS Interface #1a (prior year actuals) BMS BMS BMS Interface #2 (approved agency budgets at appropriations level for central budgetary control) Agency Agency Spreadsheet Spreadsheet (preparebudgets) budgets) (prepare FMS FMS (Currentyear year (Current actuals) actuals) BMS Interface #3 (agency operating budgets for agency control modified to reflect approved budget and loaded from spreadsheet into FMS GL to eliminate re-keying) FMS FMS (nextyear’s year’sbudget) budget) (next Note: agencies make final adjustments at the operating level to reconcile with appropriations 3. Treasury Systems, Set-off System, Satellite Warrants and FMS Due to the uncertainty of overlap in functionality between the new FMS and existing central systems (SOKI3+, Receipts, Warrant Tracking, Set-off, and Satellite Warrants), the Contractor shall, within ninety (90) days of contract execution, present a comprehensive analysis (deliverable) recommending which of these systems to interface to the FMS and which of these systems to de-commission. The deliverable shall compare the scope, cost, schedule, and agency impact for each alternative. The deliverable shall also include any other relevant project impacts for each alternative. The cost analysis shall include the cost of any additional software and services to replicate the functionality of these systems in the FMS. After presentation of alternatives the FMS project leadership will evaluate the pros and cons and select the preferred alternative. To develop this deliverable, the Contractor shall convene design sessions with Treasury personnel and other key central agency personnel (Division of Accounts and Reports) to review the business processes performed by these systems. If no cost effective and efficient solution is available, for purposes of this proposal, the default position is that the FMS will interface with the Treasury’s systems and the Set-off system as required. It is expected that the Satellite Warrant system will be de-commissioned. The Proposer shall estimate the costs to develop these interfaces and include them in the separate Cost Proposal. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 162 of 179 Treasury Systems – There are numerous interface points identified between FMS and Treasury’s systems. Currently there are twelve (12) interfaces between Treasury systems and SHARP and STARS. Treasury has a warrant tracking system that interfaces with STARS, and based on requests from STARS, generates warrants and sends warrant numbers back to STARS. The Office of the State Treasurer has developed a very specialized system (SOKI3+) for state agencies to record accounting entries for receipts, inter-fund vouchers, journal vouchers and orders. SOKI3+ generates billing invoices to state agencies for their monthly cash management fees. SOKI3+ generates a file of all interfund and journal vouchers entered and uploads this information into STARS. SOKI3+ also provides the means for agencies to enter federal grant receivables to match with wire transfers. SOKI3+ receives a download of state credit card transactions. Since SOKI3+ is well-used, well-liked, and highly customized to state agencies’ business processes, it is expected that SOKI3+ will be maintained and interface with the FMS. SOKI3+ transaction volume for FY2007 is provided in the table below. Transaction Type Volume 14,620 JVs Journal Vouchers 178,265 transaction lines $5,515,217,478 amount of transactions 34,734 Receipts Receipts 121,511 transaction lines $10,948,396,145 amount of transactions 979 Orders Orders 2,879 transaction lines $1,573,149 amount of transactions 31,604 Interfunds Interfund Transfers 51,040 transaction lines $2,663,027,864 amount of transactions Other systems maintained by the State Treasurer are to manage bonds and receipt warrants which will also interface to FMS. Personnel from the Treasurer’s Office will be primarily responsible for designing, developing, testing, and documenting these interfaces. However, since these systems support critical central business processes, the Contractor shall devote adequate resources to ensure that personnel from the Treasurer’s Office have access to the functional and technical expertise, testing environments, documentation, etc., necessary to develop these interfaces. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 163 of 179 SHARP Central Setoff System – The State has a central setoff system, also known as the Kansas Automated Debt Recovery System (KDRS – Set-Off System). KDRS is a Focus system that matches payment sources such as payroll, tax refunds, retirement benefits, and direct payments to individuals or companies against a debtor file containing debts owned to state agencies, municipalities, or individuals (e.g., child support payments) on a daily basis. The system matches SSN or EIN from the debtor file with payment files in STARS. When a match is found, payments are suspended and a report produced and reviewed to validate the withholding. KDRS does not use chart of accounts fields. If no cost effective and efficient solution is available, the FMS shall be configured so that KDRS and existing business processes will not need to be modified in order to interface with FMS. The FMS system shall be configured to accept this interface file from KDRS and perform the matching analysis and suspend payments when matches are found. The FMS system shall generate a report showing information relevant to the suspended payments. The FMS shall be configured to complete payment transactions when the suspension has been lifted. The Proposer shall include the cost for the system to perform this business process, and the cost estimate shall include any software modifications and report development and report distribution required. Satellite Warrant System – The State has several “satellite” warrant writing systems that are expected to be retired by FMS either because all warrants will be processed directly through FMS or a new satellite warrant system(s) will be developed. FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 164 of 179 The FMS shall meet the business requirements of the satellite warrant systems. Many of these requirements are identified in the Accts Payable-Final section of the software requirements referenced in RFP Appendix 1 (Functional Requirements). Key requirements are listed below: Ability to write warrants in advance, i.e., post-date warrants; Ability to write warrants on demand either manually or through an electronic upload; Ability of programmatic systems to write warrants with auto-approvals and only select edit checks; Ability to flag warrants for special handling, e.g., by-pass the set-off system for bond payments; Ability to generate one-time payments without having to set up a vendor; Ability to generate payments to multiple parties, e.g., bond payments. For interface development purposes, the Proposer shall assume that an Enterprise Application Integration (EAI) tool will be used to develop and manage the interfaces where possible. The Proposer shall assume that the custom interfaces are defined by the following levels of adapter and map complexity: Adapter Complexity Complexity Descriptions Simple Flat file, XML, CSV, or text delimited ASCII adapters. Average ODBC, JDBC, SQL-based, and common database ASCII adapters. Complex ADABAS, FOCUS, VSAM, multi-format flat files, and other lesser known data/database ASCII and EBCDIC adapters. Custom Adapter must be developed for a specific platform or specific data storage mechanism (could be ADABAS, old database platforms, binary data, platforms, etc.). Map Complexity Complexity Descriptions Simple One table to one table map. Average One table to multiple table map. Complex Multiple table to multiple table map. In addition to the interfaces discussed above, the Proposer shall also plan for the following custom interfaces as determined by the State: Complexity Level Number of Interfaces Simple Mapping with Simple Adapter 20 Average Mapping with Average Adapter 10 Complex Mapping with a Complex Adapter 10 Complex Mapping with a Custom Adapter 10 Total 50 FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 165 of 179 Development of Agency Interfacing Standards The Contractor shall be responsible for developing and publishing standards for transactions from and to those State administrative systems not replaced by the new FMS and for all temporary interfaces to/from legacy systems required as a result of the proposed deployment approach. The interface standards will support the interface transactions provided in the table below. State agencies will be responsible for: 1) modifying their current systems to produce files that match the Contractor’s standard inbound interface format; 2) testing these files; 3) validating the test results; and 4) documenting these changes. The agencies will also develop interface programs to use the outbound interface datasets as needed. The Proposer should include the estimated cost for providing these interfacing system requirements in the Cost Proposal. Management and Coordination of Agency Interface Development and Testing The Contractor shall be responsible for managing and coordinating interface development efforts across agencies. This includes: Developing a master schedule of agency interface development efforts that integrates with the Project Master Plan; Monitoring the interface development schedule and providing bi-weekly status reports on agency progress; Identifying and communicating to the FMS PMO any agencies that are having difficulty meeting their development schedules; and Ensuring that a stable and accessible testing environment is available within five business days following publication of the interface standards as required above. There are approximately seventy-one (71) interfaces which will be developed by the agencies and managed by the Contractor. The table below lists systems requiring interfacing to/from the FMS which will be developed by the agencies. Some of the interfaces are predicated on the assumption that the FMS solution provided will be able to support the functionality provided in existing agency administrative systems so that these systems can be replaced. If during the evaluation process, it is found that the FMS solution can or cannot satisfactorily meet some agencies’ requirements, there could be minor changes (+/-) in the number of interfaces to be developed by the agencies. Req # I-1 I-2 Tentative Interfaces to be Developed by Agencies and Managed by Contractor Send Data / Number of Type of Data Receive Data Agency System Name Interfaces Interfaced Send Data/ Receive Data Adjutant General Fiscal System 2 N/A N/A N/A Send Data Aging Agriculture Bureau of Investigation Corporation Commission N/A N/A N/A Receipts Database 0 0 0 1 (SOKI3+) FMS RFP Payment voucher / warrants Deposits, Journal vouchers, Interfund transfers State of Kansas February 19, 2008 Req # Request for Proposal 11027 Page 166 of 179 Tentative Interfaces to be Developed by Agencies and Managed by Contractor Send Data / Number of Type of Data Receive Data Agency System Name Interfaces Interfaced N/A Corrections N/A 0 I-3 Send Data / Receive Data Correctional Industries XDATA 2 Payment voucher / warrants, Purchasing (POs / encumbrances), Deposits I-4 Send Data / Receive Data Education KIAS* (remains) KIAS (decommissioned) KNCLAIM Federal Aid CNP2000 State Aid * Depending on final resolution of scope. Banner Financials 2 or Payment voucher / warrants, Journal vouchers I-5 Send Data / Receive Data Emporia State I-6 Send Data / Receive Data Health and Environment I-7 I-8 I-9 Reconciliation Database (remains). Reconciliation Database (decommissioned). Various revenue receipting / billing systems. MMIS Riskmaster 2 2 2 2 2 1 or 0 TBD (SOKI3+) Revenue Send Data / Receive Data Health Policy Authority N/A Send Data / Receive Data Highway Patrol Insurance N/A Workman’s Comp 0 2 Send Data / Receive Data Juvenile Justice Authority CASIMS 2 FMS RFP Payment voucher / warrants, Journal vouchers Labor expenditures 4 Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers State of Kansas February 19, 2008 Req # Request for Proposal 11027 Page 167 of 179 Tentative Interfaces to be Developed by Agencies and Managed by Contractor Send Data / Number of Type of Data Receive Data Agency System Name Interfaces Interfaced I-10 Send Data / Receive Data KPERS KITS 2 I-11 Send Data / Receive Data KSU Oracle Financials V11.5.10 2 I-12 Send Data / Receive Data KU PS Financials v7.5 2 I-13 Send Data / Receive Data KU Medical School PS Financials 8.9 (upgrade in process) 2 N/A Send Data / Receive Data Labor Lottery N/A Mac-Pac (depending on disposition of AR) 0 2 I-15 Send Data / Receive Data Pittsburg State Proprietary System Basic 2 I-16 Send Data / Receive Data Revenue Fuel Tax System Fuel Tax Distributions Property Tax Refunds Oil and Gas Tax Distributions Motor Carrier Reg Income Tax Refunds Cash Receipts & Other Revenue Entries Other Tax Refunds Property Tax Refunds Vehicle Inventory System 2 I-14 FMS RFP 2 2 2 2 2 2 2 2 2 Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers Payment voucher / warrants, Journal vouchers, Vendors State of Kansas February 19, 2008 Req # Request for Proposal 11027 Page 168 of 179 Tentative Interfaces to be Developed by Agencies and Managed by Contractor Send Data / Number of Type of Data Receive Data Agency System Name Interfaces Interfaced I-17 Send Data / Receive Data Secretary of State MUNIS (Tyler) 2 I-18 Send Data SRS I-19 Send Data / Receive Data Transportation KMIS DDS KS Cares SCRIPTS LIEAP KAECSES VES 1 1 1 1 1 1 1 I-20 Receive Data Wildlife and Parks I-21 Send Data / Receive Data Wichita State I-22 Send Data / Treasurer Receive Data Estimated Total # of Interfaces to be Developed by Agencies and Management by Contractor Agency data warehouse Activity Sheet (labor collection) Banner Financials V7.2 SOKI3+ Payment vouchers / warrants, Journal vouchers, encumbrances Datasets TBD 1 1 2 2 71 FMS RFP Payment voucher / warrants, Journal vouchers Payment voucher, Journal vouchers Payment voucher, Journal vouchers State of Kansas February 19, 2008 Request for Proposal 11027 Page 169 of 179 RFP Appendix 4 Conversion Requirements The conversion of required legacy data into the format requested by the Contractor for upload into the new FMS solution will be a primary responsibility of the Contractor with shared assistance from the State. The Contractor will be responsible for developing and testing automated conversion programs to support the commencement of live operations. Work effort to be provided by the Contractor shall include, but not be limited to: Developing programming specifications; Coding of conversion programs in accordance with program specifications; Performing unit and integration testing of the conversion programs; Building any crosswalk file structures required to assist the State in developing test scenarios and conducting acceptance testing; Developing reports and other means for State personnel to validate converted data; and Running the conversion programs several times into a copy of the production environment in test mode prior to final conversion into the actual production environment to ensure an accurate conversion. The Contractor will lead the data conversion / loading effort. The Contractor shall be responsible for coordinating conversion activities with agencies. This includes conversions required to support changes to central agency systems such as SHARP and SOKI3+. The Contractor shall develop queries and reports required by agencies to validate their data in the FMS. The State agencies will be responsible for verifying the accuracy of the converted / loaded data. Prior to final conversion into the production environment, a minimum of two (2) complete and successful test conversions will be performed by the Contractor and the State. Exercises shall consist of Contractor loading data extract files provided by agencies and Contractor providing reports / query results so that agencies may validate the accuracy and completeness of the conversion. The FMS PMO shall define the timing, requirements, and acceptance criteria for this test conversion. The State will be responsible for subject matter knowledge of existing systems and associated data. If correction of any of the State-provided data is required, those tasks are the responsibility of the State, although direction from the Contractor may be required. The State will perform all manual conversion processes, with the expertise and guidance of the Contractor. Manual conversions are defined as “manual” when the Contractor and the State agree that the volume is too low to justify the cost of developing an automated conversion program. For purposes of the procurement and to ensure an “apples to apples” comparison of data conversion costs, the Proposer shall assume the responsibility for data conversion as follows: Data required to set up the master files; Detail balances as applicable; Open transactions as applicable; Agency project and grant balances; and Agency assets and original sources of funding. In addition the Proposer shall include in their proposal a strategy and solution for deploying a batch data conversion process / interface that can be used as an interim bridge for agencies that cannot complete interface development in time for system cutover. This near real-time conversion process shall enable agencies to use their current interfaces from their agency systems to STARS and translate transactional FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 170 of 179 data into the new FMS and receive back from the new FMS their completed transactions. Due to the anticipated changes in the chart of accounts, interim account codes will be used to store agency-specific transactional information until the agency is ready to cutover to the new FMS. If necessary, this interim solution is expected to be used for no longer than six months after “go-live.” Data conversion development effort shall be included in the project scope and properly reflected in the Cost Proposal. Listed below are the agency applications for which the Contractor shall be responsible for data conversion. Req # C-1 C-2 Agency Name Adjutant General Aging Applications to be Replaced Application Truncated Name Description Inventory System. Grants Management. FilePro. Assets. ERP Related Functions Convert Tracks assets. Tracks grants payments. Tracks purchasing activities. Tracks assets. C-3 Agriculture FilePro. Custom financial administrative system and spreadsheets for assets. C-4 Bureau of Investigation Internal Accounting System. C-5 Commerce Various spreadsheets C-6 Corporation Commission CARES. C-7 Corrections OMIS Custom financial administrative system, spreadsheets, and Access database for fleet assets. Non-integrated spreadsheets to track budget, payments, grants, projects. Custom financial administrative system and spreadsheets for assets. Accounting and budgeting functionality of OMIS, and spreadsheets and databases for assets. C-8 Correctional Industries N/A Grant accounting. Requisitions, Pos. Asset management. GL, AP, receipts, purchasing, project and grant accounting, asset management. Fund balances, project and grant balances, POs that carryover, assets. Fund balances, project and grant balances, POs that carryover, assets. GL, AP, Budget tracking, purchasing. Fund balances, POs that carryover, project and grant balances, assets. AP, purchasing, Fund balances, grant accounting, grant balances, asset management. assets. AP, receipts, purchasing. Fund balances, POs that carryover, assets. Project accounting, budgets. Fund balances, project and grant balances, assets. Fund balances, POs that carryover, project and grant balances, assets. FMS RFP State of Kansas February 19, 2008 Req # Agency Name Request for Proposal 11027 Page 171 of 179 Applications to be Replaced Application Truncated Name Description Emporia State N/A C-9 Health and Environment POVS. GMS. Asset Management. CMS. Budget Tracking. C-10 Health Policy Authority Asset tracking and grant tracking. C-11 Highway Patrol PMP. HTE Procurement. Troop PO. C-12 Insurance C-13 Juvenile Justice Authority C-14 ERP Related Functions Convert POVS – purchasing. GMS – grant management. Asset Management. CMS – contract tracking. Budget Tracking. Asset tracking and grant tracking. Fund balances, POs that carryover, project and grant balances, assets. Multiple purchasing process systems, mainframe application for assets. Requisitioning, purchasing, asset management. Nonworkman’s comp transactions are currently paid using the workman’s comp system. This process will be changed. POSSUM. Fiscal database. Monkey database. Non-workman’s comp transactions paid using the workman’s comp system. AP Fund balances, POs that carryover, project and grant balances, assets. Fund balances, POs that carryover, assets. Financial administrative systems that contain funding and payment information. AP, fund balances, track general property. KPERS Lawson. Primarily serves as a financial reporting database. Generates financial reports. KSU KU N/A N/A KU Medical School N/A Multiple stand-alone financial administrative systems. FMS RFP Fund balances, POs that carryover, project and grant balances, assets. Fund balances, POs that carryover, project and grant balances, assets. Fund balances, POs that carryover, assets. State of Kansas February 19, 2008 Req # Agency Name Request for Proposal 11027 Page 172 of 179 Applications to be Replaced Application Truncated Name Description C-15 Labor Agency intends to retain Cost Accounting System (and perform dual data entry into FMS). Some data from agency system will have to be converted into FMS. Excel – Purchasing. C-16 Lottery C-17 Pittsburg State Revenue N/A Purchasing database. Inventory system. C-18 Secretary of State C-19 SRS C-20 Transportation ERP Related Functions Convert Financial administrative system that contains funding, grant accounting, and payment information. GL, project and grant accounting, asset management, cash management, and budget control. Fund balances, POs that carryover, grant balances, unpaid AP, assets. Purchasing activities. Purchasing and encumbrances. Fund balances, POs that carryover, assets. Purchasing activities. Requisitions, POs Assets. Fund balances, POs that carryover, grant balances, unpaid AP, assets. MUNIS will not be replaced, but some data in MUNIS may have to be loaded into FMS. FARMS, Grants, Asset Management. Agency accounting system. GL, AP. Fund balances, POs that carryover, assets. IFIS. Financial administrative system manages available funding, encumbrances, and transaction details. FMS RFP Funds distribution, Fund balances, grant management, POs that carryasset management. over, grant balances, unpaid AP, assets. GL, AP. Fund balances, POs that carryover, assets. State of Kansas February 19, 2008 Req # C-21 C-22 C-23 Agency Name Wildlife and Parks Wichita State Department of Administration Department of Administration Request for Proposal 11027 Page 173 of 179 Applications to be Replaced Application Truncated Name Description Cost Information System. Asset management system. N/A STARS. SHARP will not be replaced by FMS. However, depending on the proposed solution, data conversion services will be required from the Contractor. Financial administrative system that manages financial transactions, including project and grant accounting. ERP Related Functions GL, AP, Project and grant accounting. Convert Fund balances, POs that carryover, project and grant balances, assets. Asset tracking. Tracks assets. State financial system. State payroll system. FMS RFP GL, AP. Time and leave tracking, payroll calculations. Fund balances, encumbrances. State of Kansas February 19, 2008 Request for Proposal 11027 Page 174 of 179 The State will be responsible for the data conversion of the remaining legacy systems if they are replaced. The Contractor will provide leadership, mentoring, and day-to-day guidance to State staff as necessary. Req # Agency Name C-24 Education Potential Applications To Be Replaced Application ERP Related Truncated Description Name Functions Agency intends to retain KIAS accounting system (and perform dual data entry or interface into FMS). Some data from agency system will have to be converted into FMS). Assets. Generates payments from four programmatic systems. FMS RFP Payments, reports. Convert Fund balances, POs that carryover, project and grant balances, assets. State of Kansas February 19, 2008 Request for Proposal 11027 Page 175 of 179 RFP Appendix 5 Cost Proposal Schedules The following Cost Proposal Schedules are available at the State of Kansas Division of Purchases web site: http://www.da.ks.gov/purch/adds/11027.zip. Proposers are advised to check the results of their cost schedule entries carefully to ensure that the correct figure is populated from spreadsheet to spreadsheet. If an error is found or suspected, please contact the Procurement Officer immediately. 1. Schedule 1 – Summary Presentation Schedule 2. Schedule 2 – Total Cost Summary Schedule 3. Schedule 3 – Deliverables Payment Schedule 4. Schedule 4 – Staffing Plan by Activity Schedule 5. Schedule 5 – Staffing Plan by Position Schedule 6. Schedule 6 – Training Breakdown Schedule 7. Schedule 7 – Enhancements and Modifications Schedule 8. Schedule 8 – Other Costs Schedule 9. Schedule 9 – Labor Rates Schedule FMS RFP State of Kansas February 19, 2008 Request for Proposal 11027 Page 176 of 179 RFP Appendix 6 STATE OF KANSAS APPLICATION ARCHITECTURE QUESTIONNAIRE Proposers are required to complete the following questionnaire and include it in their proposal. Attach additional pages as required. Part 1 – Architecture Q1. Please describe the hardware platforms, operating systems, and databases that the proposed product supports. If there are benchmarks or performance statistics, please provide those as well. In addition (but not required), feel free to attach a matrix of operating system / database statistics to describe performance if that presentation better portrays the information requested. Under “Recommended Ranking” please rank in numerical order the solution that you feel best fits the needs of the State of Kansas. SUPPORTED EXPERIENCE (1= LOW, 4= HIGH) BENCHMARK Platforms Mainframe Y N (Specify model_________________) Xeon/Opteron Y N Sparc/UltraSparc Y N IBM Power Series Y N IBM AS/400 Y N Itanium Y N Other ________________________ ________________________ SUPPORTED Operating Systems Versions z/OS _____ Y N 32 AIX _____ Y N 32 Solaris _____ Y N 32 LINUX _____ Y N 32 Windows _____ Y N 32 OS/400 _____ Y N 32 HP/UX _____ Y N 32 Other ___________________ 32 ___________________ 32 BIT 64 64 64 64 64 64 64 64 64 1 2 3 4 Y N 1 1 1 1 1 1 1 2 2 2 2 2 2 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 Y Y Y Y Y Y Y N N N N N N N EXPERIENCE (1= LOW, 4= HIGH) 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 FMS RFP 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 RECOMMENDED RANKING (Highest = 1) BENCHMARK Y Y Y Y Y Y Y Y Y N N N N N N N N N RECOMMENDED RANKING (Highest = 1) State of Kansas February 19, 2008 Request for Proposal 11027 Page 177 of 179 SUPPORTED Databases Versions Oracle ______ Y N DB2 ______ Y N SQL Server ______ Y N ASE* ______ Y N My SQL ______ Y N Other ___________________ ___________________ EXPERIENCE (1= LOW, 4= HIGH) 1 1 1 1 1 1 1 2 2 2 2 2 2 2 3 3 3 3 3 3 3 4 4 4 4 4 4 4 BENCHMARK Y Y Y Y Y Y Y RECOMMENDED RANKING (Highest = 1) N N N N N N N * Formerly Sybase Q2. Please describe the major hardware and software components of the proposed product and provide an architectural diagram(s). Q3. Describe the software components that comprise the framework of the application. What is the technology and architecture that supports these components (J2EE, .NET)? What components are required on the web client in order to complete the user interface? What types and levels of browsers are supported, and with what desktop operating systems? Q4. The State intends to maintain a data warehouse to support current and historical data from the SHARP application, as well as financial, procurement, and other data maintained in the FMS. What approach is used to address this need? Q5. Describe the data warehousing options. The description should include any applicable licensing issues, and an explanation as to whether reporting is addressed in “live system” or through an off-line data warehouse. The description should also address available business intelligence tools and associated architecture. Q6. What are the State’s distributed computing options? (Distributed computing is a method of computer processing in which different parts of a program run simultaneously on two or more computers that are communicating with each other over a network.) Part 2 – Integration and Interfaces Q1. What integration tool(s) and technologies are provided (Messaging, WS* Services, etc.)? Q2. Describe any communication (e.g., ODBC) and data (e.g., XML, EDI) standards that are supported for the proposed product to interface with outside organizations / providers. Q3. What interfaces to other systems may be required, desired, or optional? Q4. What methodology would be utilized to interface with the SHARP statewide HR/Payroll System that is based on Oracle’s PeopleSoft Human Capital Management ERP software as configured and customized to meet the State’s business needs (upgrade to version 8.9 was recently completed)? Is this a standard interface already written or will it need to be a customized interface? If customization is required, describe the level of effort. Q5. What data conversion tools are provided? Clearly articulate the plan to migrate the State’s data. Q6. What email products (e.g., MS Outlook) is the proposed software certified to support, especially for workflow? Q7. What integration does the proposed software provide to desktop productivity software applications (e.g., word processing, spreadsheets)? FMS RFP State of Kansas February 19, 2008 Q8. Request for Proposal 11027 Page 178 of 179 What is the proposed SOA approach to data integration? Part 3 – Environmental Q1. Recommended Configurations – Please address the following: 1. Internal development environment (include hardware, software, integration tools, version control, etc.). 2. Test environment (include hardware, software, possible load and stress testing tools, possible web interface, possible email interfaces, etc.). 3. Production environment (include performance and health monitoring). 4. Describe any other environments needed such as training, “sandbox,” etc. 5. Describe options and recommended configuration for failover, availability, scalability, and reliability. 6. Describe the scheduling package options required to run the application. Q2. How scalable is this recommendation (include hardware scalability, maximum number of users, and software scalability in your answer)? Q3. What is the recommended post-implementation staffing (include number and type of support personnel, skills needed, and contracted support needed). Part 4 – Additional Questions Customizations and Future Upgrades Q1. Describe the recommended approach to customizations required to meet the State’s functional requirements and how those customizations would be addressed in future upgrades/releases. Q2. Describe the recommended methodology for developing and migrating customizations from development through to production. Q3. Are future component enhancements / expansions planned? If so, please describe. Q4. What is the expected schedule for release of new versions and upgrades? Are there additional costs for these releases beyond any proposed maintenance fees? Licensing Q1. How is the proposed product(s) licensed (named user, server, CPU, etc.)? Q2. How do you address licensing for third party components? Q3. Is the source code available? Report Development Q1. What reporting tools, if any, are provided with the ERP application product? If applicable, how many licenses of each reporting tool are provided with the ERP application product? Q2. What reporting tools, if any, are provided with the data warehouse functionality? If applicable, how many licenses of each reporting tool are provided with the data warehouse functionality? Q3. What reporting tools are supported (e.g., Crystal Reports)? FMS RFP SRS Future State of Kansas Request for Proposal 11027 Page 179 of 179 February 19, 2008 Labor SHARP collection Q4. Do the proposed reporting tools leverage application security for data filtering? Data CntrlCashier Cashier Cntrl SOKI Q1. How is historical data addressed? Q2. KMIS How isKMIS the archiving / purging of historical data addressed in the application? Q3. Can usage for cost or billing allocations be captured and tracked? Warrant # back to DDS? DDS DDS Security KansasCares Cares Kansas Q1. How is security addressed in the proposed product (include menu and screen access, individual, role, or groupFMS based access, database vs. application access control, and standard security reports)? Q2. Does product support integration of authentication (single sign-on) and authorization (role-based)? Q3. Does LIEAP the product allow for decentralized / segmented security administration? LIEAP Q4. Describe the product’s access audit capabilities. SCRIPTS SCRIPTS Warrant # in outbound interface KAECSES KAECSES Miscellaneous Q1. Describe the application’s document management integration capabilities. Q2. Describe the minimum and recommended hardware and software requirements of the client. Q3. Describe the support for help desk deployment – knowledge base, specialized training, computer-based training (CBT), etc. Q4. What is the recommended post-implementation staffing (include number and type of support personnel, skills needed, and contracted support needed). Q5. Describe the recommended plan for training technical staff. Q6. Is the proposed product based on a service-oriented architecture? If not, are there published plans to migrate the proposed product to the service-oriented architecture? If so, please describe such plans in detail. Q7. Describe proposed product’s compliance with ADA Section 508 as well as any other accessibility initiatives. The State of Kansas Web Content Accessibility Guidelines, are available at (http://da.state.ks.us/itec/WASGuidelines.htm). Please confirm the ERP software product’s compliance with these guidelines, or note exceptions. FMS RFP