1 UNIVERSITY OF GHANA BUSINESS SCHOOL UNIVERSITY OF GHANA 2ND SEMESTER, 2012/2013 ACADEMIC YEAR PRINCIPLES OF MANAGEMENT: UGBS 104 COURSE OUTLINE: INSTRUCTORS: DR. DAMOAH OBI BERKO & PROF. HELENA ADDAE LECTURE TIME: WEDNESDAYS 1:30PM – 3:30PM LECTURE ROOM: A1, UGBS MAIN BUILDING COURSE OVERVIEW This course will focus on the theory and fundamental concepts of management including planning, organizing, leading, and controlling. The course will also cover evolution of management thought, and topics such as motivation, communication, teamwork, operations management, entrepreneurship, international business, and ethical behavior. COURSE OBJECTIVES & OUTCOME At the end of the course, students should be able to: To introduce the concepts, practices, opportunities and challenges of management; Explain the interrelationships among the various management related topics; Evaluate the impact of the globalization on management decisions; Analyze organizational problems and challenges and implement strategies to deal with them; Understand the key theories, concepts and principles underpinning business management; Work effectively as supervisors and/or managers in organizations; Sit on committees in organization and make contributions to organizational success EXPECTED SKILLS By participating fully in the course students will be equipped with the following skills: . Organizational; Research & IT; Communication; Interpersonal and Leadership Team building 2 TEACHING METHOD/PROCEDURE Lectures Case studies Group and individual assignments Field work TEACHING MATERIALS Lecture slides Recommended Textbooks The Worldwide Web Journal of Articles 3 COURSE CONTENTS Weeks 1 Date Jan. 30, 2013 Lecture/Topic (s) Venue A1 Readings Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 2 do Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 2 Management, Nature & Purpose: Introduction to Commercial Organizations Definition of management Managers and organizations Management & Administration The management Process Levels of managers Managers and their types Management roles Management as universal process Essential Managerial skills Managerial Performance 2 Feb. 06, 2013 Evolution of Management Thinking - I A) Classical viewpoint: Scientific management Bureaucratic management Administrative management Assessment 4 B) Behavioural Viewpoint: Early behaviourists Hawthorne Studies C) Human relations movement: Maslow’s theory of needs McGregor’s Theory X and Y 3 Feb. 13, 2013 do Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 2 The Environment of do management External environment Internal environment Environment and Corporate culture Managing in a Global Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 3 & 4 Evolution of Management Thinking - II D) Quantitative management Viewpoint: Operations management Management science Management information systems Contemporary viewpoints: Systems Theory Contingency theory 4 Feb. 20, 2013 5 Climate 5 Feb. 27,2013 6 Mar. 06, 2013 7 Mar. 13, 2013 Organizational Climate: do Individual & group behaviour Organizational culture Committees in business organizations Planning and Decision do making Definition of planning Benefits of planning Planning process Types of planning Decision making process Organizing and do Organizational Structure Defining concepts Organizational Design: Work specialization Departmentalization Chain of Command Span of Control Centralization and decentralization Formalization Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 6 Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch.7, 8 & 9 Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch.10, 11, 12 & 13 Interim Assessment – 30% 6 Types of organizational design 8 Mar. 20, 2013 Controlling Internal control External control Control mechanisms do Mar. 27, 2013 Leading The Meaning of Leadership Approaches to leadership: Trait Approach Behavioural Approach Contingency Approach Leadership processes Power & Authority Leadership Styles do 9 Continue from the next page Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch.19 Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch.14, 15, 16, 17 & 18 7 10 Apri. 03, 2013 Organisational Communication do Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 18 do Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 6 Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 5 Definition and Importance of Communication Model of Communication Communication media Types of Communication: Communication Skills Barriers to Effective Communications Improving communication 11 12 Apri. 10, 2013 Management of SMEs Apri. 17, 2013 Corporate Responsibility Ethics Social do and Definitions of social responsibility and ethics Areas of social responsibility Stakeholder theory Elements of business ethics Ethical dilemmas at work 8 Managing ethics at work 13 Apri. 24, 2013 14 Revision 15, 15 & 17 Summary and Synthesis Field Work Report Presentations do Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Ch. 1-18 70 % Examination 9 REFERENCES: Required Text: Richard L. Daft, Management, 10th Edition, 2012, Thompson Publishing Recommended Bartol K.M and Martin D.C (1998) Management, 3rd Edition, McGraw-Hill, New York Robbins, P.S and Coulter, M., (2007) Management, 9th Edition, Pearson Prentice Hall, USA Robbins, P.S and DeCenzo, D.A., (2005) Fundamentals of Management, 5th Edition, Pearson Prentice Hall, USA Schermerhorn J.R (2008) Management, 8th Edition, John Wiley & Sons, Incorporated, USA. In addition, any good introductory text in Management is highly recommended. In addition: Any good introductory text in Strategic Management/Business Policy Business section of any newspaper Strategic Management publications (consult the library). Class Participation Be prompt for all classes. A great deal of valuable learning takes place through discussion of the course topics. You are expected to attend all classes and participate in the class discussions regularly. You are expected to stay current with business news that relates in some way to the course content through available media: newspapers, radio, TV and the Internet. EVALUATION Group Assignment End of Semester Exam 30% 70% Assignments Individual Project Informational Interview: You will contact an employee with supervisory responsibilities in any organization of your choice. Write a 2 page summary of the interview, including answers to the list of specific questions you used for the interview and a one page analysis of the organization this supervisor works with. In your analysis, consider factors such as the industry the organization involved in; the number of employees it has; is it a national or international organizational; who are their competitors etc? A business card should be included with the report. Use this as an opportunity to connect with someone who has a job you would like - make a connection and network! 10 Group Project Setting up your own organization: Set up any organization of your choice. Select a name for your company. Find out how to register your company as a legal entity. What product(s) or services will your company offer? What departments would your organization have and why? How many employees do you anticipate to have in each department and why? Provide a job description for one employee in each department. Provide an organizational chart depicting working relationships in your chosen organization. Your project report should be 10 double-spaced (font12) type-written pages (excluding appendices, tables and references). PASTORAL DETAILS 1) Professor Helena Addae Office Location : 2nd Floor, Graduate Block, Room GB S7 (Outer) E- Main : addaeh@uww.edu Consulting Hours : Wednesday 12 midday – 2:00pm 2) Dr. Damoah Obi Berko Office Location : 3rd Floor, Graduate Block, Room GB S.13 (inner) Office Hours : Mondays & Tuesdays 12:00 pm – 2.00 pm E-mail : obiberko@yahoo.com/obodamoah@ug.edu.gh 11