1:
Introduction
Introduction ……………………………………………………………………………………………………………………...3
Computing Options at ASC……………………………………………………………………….………………………….4
Getting Help………………………………………………….……………………………………………………………………5
2:
Remote Access
Configuring Windows 98 for Off-Campus Dial In…………………………………………………………………….7
Configuring Windows 2000 for Off-Campus Dial In……………………………………………………………….15
Configuring Windows XP for Off-Campus DialIn….………………...…………………………………………….22
Frequently Asked Questions……………………………………………………………………………………………….30
3:
Campus Access
Ethernet Card Installation………………………………………………………………………………………………….32
Wireless Card Installation ……………………………………………………………………….………………………..32
Configuring Windows 95/98 for Campus Access……..…………………………………………………………...42
Configuring Windows 2000 for Campus Access…………………………………………………………………….51
Configuring Windows XP for Campus Access…..………..………………………………………………………….53
Frequently Asked Questions……………………………………………………………………………………………….56
4:
General Use Computer Labs
Labs and Machine Specifications…………………………………………………………………………………………58
ASC Lab Rules…………………………………………………………………………………………………………………..59
5:
Getting Started
Getting Started…………………………………………………………………………………………………………………61
Logging on to the Campus Network……………………………………………………………………………………62
Email……………………………………………………………………………………………………………………………….63
Campus Announcements……………………………………………………………………………………………………74
Your Campus File Share ……………………………………………………………………………………………………76
Your Campus Web Space…………………………………………………………………………………………………..81
Frequently Asked Questions……………………………………………………………………………...82
6:
Campus Computing Policy
Campus Computing Policy………………………………………………………………………………………………….86
Written by: Melanie Hauber, Help Desk Coordinator
Account and Webmail Frequently Asked Questions provided by: Tom Barber, Server Manager
2
Introduction
Welcome to Computing Services at Alfred State College. This manual is an introductory document
about computing at ASC. After selecting the computing option of your choice (see ASC Computing
Options, page 4), you will need to configure your computer to the ASC network. Once you’ve successfully
configured the software and utilities you need, you will be able to use your computer to access ASC’s
extensive computing resources and the Internet from the residence halls and from off campus locations.
Those of you who choose to take advantage of ASC's computer labs can skip to Chapter 4: General Use
Computer Labs.
This installation and user guide will lead you through installation, configuration, and troubleshooting, and
provide you with information about how to get help if you need it.
3
Computing Options at ASC
Option 1:
Purchase a laptop and wireless network card.
Take advantage of the wireless technology by purchasing a laptop and wireless
network card from the bookstore. The College has taken the guesswork out of
purchasing a laptop by partnering with Compaq Computer Corp. to bring you the
most reliable and durable equipment available. The Compaq Armada laptops are
guaranteed to work with the College’s network, including the wireless network
access and come bundled with software, including Microsoft Windows and
Microsoft Office. This option offers you the greatest flexibility in computing and
network access. Wireless access is available throughout the campus, including
residence halls, student lounges, libraries, student activities center, and most
classrooms.
Option 2:
Bring your own computer or laptop.
If you already own a computer or laptop, you may bring it to campus with you.
You’ll need to purchase a wireless network card, a traditional 10 base T Ethernet
card, or a modem for access to the campus network, including e-mail and the
Internet. It is very important to purchase the correct network card. We
recommend you purchase one from the ACES Campus Store. If you plan to
connect to the campus network, your computer must meet or exceed the
following minimum: Pentium II or Celeron class CPU, 64MB RAM, SVGA monitor,
and 6GB hard drive. If you decide to use a modem rather than a network card,
you’ll need one with at least a 28.8 baud rate. Modem network access will be
limited to Internet and e-mail.
Option 3:
Alfred State College Lifestyle Program
If you’re not ready to invest in a computer of your own, Alfred State will rent you
one for a modest fee. The College has a limited number of computer lifestyle
computers, which are made available on a first-come, first-served basis. You will
be provided with access to all software and services on the campus network.
Hardware maintenance is also included. Please specify this option when
choosing a residence hall.
Option 4:
General Access Laboratories
Alfred State maintains three proctored general access laboratories, open a wide
range of hours. All software and services on the campus network are available
in the general access laboratories.
Alfred State College has made sure there’s a way for you to enjoy access to
the campus network, including Internet, e-mail, and more.
More importantly, Alfred State lets you decide how you want to be
connected!
4
Getting Help
For computer help, contact the ASC Help Desk. We are located in 123 Allied Health and can be
reached by phone by dialing HELP (4357) or by email at HelpDesk@alfredstate.edu.
http://web.alfredstate.edu/helpdesk
Office Hours: Monday thru Friday 8am-10pm
Saturday and Sunday 12pm-10pm
5
6
Configuring Windows 98 for a Dial In Connection
Alfred: 587-4701
Wellsville: (585) 593-6993
1.
Double-click My
Computer, then
double-click Dial-up
Networking.
2.
Click Next.
7
3.
If your modem has not
been installed yet, this
screen will appear. Click
Next.
Note: If you don't get
this screen, skip to 7.
4.
You should see
something like this; the
name of your modem
may be different. That's
fine, click Next.
5.
Enter your area code in
the center box.
Click Next.
8
6.
Your modem is set up;
time to configure the
connection.
Click Finish.
7.
Type the name of the
connection in the top
box. It can be anything.
"Alfred State" will work
just fine. Click Next.
8.
Enter (607) 587-4701
as the phone number to
call. Click Next. (Note:
Wellsville callers will
have a different
number.)
9
9.
Almost done. Click
Finish.
10.
Double-click My
Computer again, then
Double Click Dial-up
Networking. Rightclick the Alfred State
icon (or whatever you
named it) and click
Properties.
10
11.
Click the Server Types
tab. Make sure that the
settings appear as they
do here; the only boxes
checked should be
"Enable Software
Compression" and
"TCP/IP." Uncheck all
other boxes.
(Don't hit OK just
yet.)
12.
Click the TCP/IP
Settings box; you
should see a screen that
looks like this. Make
sure that the boxes are
checked as shown; all
information is serverassigned. You don't
need to put any
numbers or information
in this section at all.
Click OK.
11
13.
You're finished; time to
try it out.
Double-click the Alfred
State icon.
14.
Put in your ASC
username and password
in the corresponding
boxes. Check the Save
Password box if you
like. Click the Connect
button and you should
dial right in.
If you have any trouble, call the Help Desk at 587-4357.
12
Configuring Windows 2000 a Dial In Connection
Alfred: 587-4701
Wellsville:(585) 593-6993
1.
Click the Start button,
then Settings, then
Network and Dial-up
Connections.
Double-click Make New
Connection.
2.
Click Next.
13
3.
Select Dial up to the
Internet.
Click Next.
4.
Choose Set up
connection manually.
Click Next.
5.
Select Phone Line and
Modem.
Click Next.
14
6.
Enter the phone number
607-587-4701 as
shown here.
(Note: Wellsville callers
will have a different
number.)
Click Next.
7.
Enter your ASC
username and password.
Click Next.
8.
Enter a name for the
new dial-up connection.
("Alfred State" works
just fine.)
Click Next.
15
9.
Select No.
Click Next.
10.
You're finished. To try
the connection, check
the box as shown and
click Finish.
16
11.
Double-check your
information and click
Connect.
You should dial in
immediately.
12.
To dial again, click Start,
Settings, and Network
and Dial-up Connections.
Double click the new
icon to dial in.
If you have any trouble, call the Help Desk at 587-4357.
17
Configuring Windows XP for a Dial In Connection
Alfred: (607)587-4701
Wellsville: (585)593-6993
1. Click on Start
2. Click on Control Panel
3. Click on Network and
Internet Connections
18
4. Click on Network
Connections.
5. Click on Create a new
connection
19
8. Click Next.
9. Click on Connect to the
Internet.
10. Click Next.
20
11. Click on Set Up My
Connection Manually.
12. Click Next.
13. Click Connect using a
dial-up modem.
14. Click Next.
15. Click on ISP Name- This
can be whatever you would
like.
16. Click Next.
21
17. Enter the phone number:
(607)587-4701 for Alfred
(585)593-6993 for
Wellsville
18. Click on the preference for
the connection, it does not
matter which one you pick.
Anyone’s use or My Use Only
19. Click Next.
20. Enter the following
information:
21. Your username
22. Your password
23. Reenter your password
24. Click Next
22
25. Click Finish
26. To connect:
Click on Start, Click on
Connect to, Click on Alfred
State or whatever you put
in the ISP section.
23
27. Enter your username and
password.
If it asks for domain also insert
ASC.
Click Dial.
24
Frequently Asked Questions
I have completed my setup, but when my computer attempts to dial the modem,
nothing happens:
Check and make sure the modem cable is plugged securely into a standard telephone jack. Make
sure that your modem is installed properly on your system. From the taskbar click on START,
SETTINGS, CONTROL PANEL, MODEMS. Click on the DIAGNOSTICS tab on top, and run the
diagnostics check by clicking the MORE INFO button. The computer should return several
responses from the modem port. If not, your modem may not be properly installed. Click
CANCEL so that you return to the CONTROL PANEL. Select ADD NEW HARDWARE. Continue
with the program to detect your modem and set it up properly.
I connect to the Dial-In and log in, but for some reason I get disconnected at all
different times:
Check that your modem is properly installed. If the modem is set up correctly, what might be
happening is that line noise or some outside problem is interfering with your connection. If you
have call waiting, and incoming calls are dropping your connection, you can insert a *70 in front
of the dialup number to disable call waiting during the time you are connected.
Most of the time when you get disconnected, it is because the connection has gone bad due to
line noise (static and crackling). This will happen during storms or high winds. If it seems to
happen frequently, you can try a few things: first, check all connections and wires in your house
to make sure everything is solid and nothing is loose. Second, plug a regular phone into the jack
where your modem is plugged in; if you hear static and crackling all the time, the phone
company may be able to determine that there is a problem with the outside wires, and may be
able to fix it.
If the problem doesn’t come from the outside and comes from in your home, you can purchase a
line noise filter, which goes between your phone jack and the modem, to remove static noise and
crackling.
I’ve started either Internet Explorer or Netscape, but it will not connect to anything,
or I receive a message like the server does not have a DNS entry:
Make sure you have a connection to the Internet. Trying to run a web browser without first
connecting to the Internet will not work. Next, return to the setup and make sure you have
completed all the steps and that everything is set correctly. If all the settings are correct, you
may have a problem with the TCP/IP protocol installed on your computer. Shut down all your
applications and from the taskbar select START, SETTINGS, CONTROL PANEL, NETWORK. Make
sure TCP/IP is NOT listed more than once as an installed network component (some AOL users
may have to remove the AOL TCP/IP adapter to use ASC’s dial in). If it is, select one of them
and click on REMOVE. Restart your computer, connect to ASC, and try to run one of the
programs again.
25
26
Network Card Installation
Your network card should come with instructions and a driver disk. Make sure that you have those
handy, as well as your Windows media; the computer will ask for them at some point.
Follow the instructions that are included with your network card. You'll probably be asked for the
driver disks and need to reboot.
For Wired Network Cards:
You will need a standard Cat 5 Ethernet Cable to connect. You can purchase these cables in the
bookstores if you do not have one already. After you have the network card installed and the drivers
enabled, look at the back of the card - you should see a light. If the light is blinking quickly and
randomly, your connection is working - that blinking is telling you that there's "traffic" there. If the
light is solid, or not on at all, check your network card setup instructions again to make sure that
you've done everything properly.
If you make it through the entire setup procedure and there's still no blinking light and you can't
connect to the network, there may be a physical problem with your network jack. Call the Help Desk
for assistance; they'll request ACES Telephone company go to your room to check out the jack.
For Laptops with Wireless Cards:
You will not need a wire to connect to the network. Your computer connects to the network by
searching for various access points throughout campus. The information is transmitted through a radio
signal and will be a little faster than the traditional wired network. You will be able to access the
network all over the campus.
Note: These specific instructions will only work with the wireless cards sold in the
bookstore and other Windows 2000/XP plug and play cards. Currently, the bookstore sells
Enterasys Roam About cards. Any other brand will need to be installed with it’s own drivers and
software. The wireless network name or SSID name is ASCNOWIRE. This is all caps. If you still have
problems after inserting those values please come to the Help Desk for assistance.
27
Configuring your wireless card in Windows 98
1.Insert the
Wireless card
drivers into your cdrom drive.
2. Insert the
wireless card in
your laptops
PCMCIA slot.
3.Click Next.
4. Make sure that
search for the best
driver for your
device is selected.
5. Click Next.
6. Uncheck all
boxes except
Specify A
Location.
8. Enter
D:\drivers\Win98
in the location.
9. Click Next.
28
10. When it gets
done installing the
driver. You will get
a box that pops up
like this.
11.Click Edit
Profile.
12. Enter
ASCNOWIRE for
the network name.
13. Click OK.
14. You will have to
reboot your
computer.
That’s it! Your done.
29
Configuring your wireless card for Windows 2000
1. Insert card into
PCMCIA slot.
2. The computer
should find the card
and install it.
Note: This will only
work on Windows 2000
plug and play cards.
Other cards will need
the drivers installed
from the manufacture
disk.
3. Click on Start,
Settings, Network
and Dial Up
Connections.
30
4. Move your mouse
over the Local Area
Connections if you
have more than one.
A balloon should pop
up for the wireless
card.
5. Right click on the
wireless card
connection and click on
properties.
31
6. Click on the
Advanced tab.
6. Click on 2b.
Wireless Network
Name.
7. Enter ASCNOWIRE
as the value.
8. Click OK.
32
Configuring Your Wireless Card for Windows XP
Note: These instructions will only work for Windows XP plug and play cards.
1. Insert your wireless card into
the PCMCIA slot.
2. Windows should pop up with a
balloon on the bottom right
corner of your screen that says
new hardware found.
3. Click on Start.
Click on Connect To.
Click on Wireless
Connection.
4. If ASCNOWIRE is not
listed under available
networks, go to step 5.
Otherwise click Connect
and you are all done!
5. Click on Advanced.
33
6. Click on Add.
7. Click on Network Name and
enter ASCNOWIRE for the
network name.
8. Click OK.
34
Configuring Windows 95/98 for Campus Access
1.
Click the Start button, then Settings,
then click Control Panel. A new window
should appear; double-click the
Network icon.
2.
Another new window should appear;
you should see something like this.
If Client for Microsoft Networks is
listed, go to 6.
The name of your network adapter will
most likely be different; that's fine.
35
3.
Your display might look something like
this.
Click the Add button.
Note: ONLY do this if Client for
Microsoft Networks is NOT listed.
4.
Click Client.
Note: ONLY do this if Client for
Microsoft Networks was NOT listed.
5.
Click Microsoft, then click Client for
Microsoft Networks.
Click OK.
Note: ONLY do this if Client for
Microsoft Networks was NOT listed.
36
6.
Click Client for Netware Networks.
Click Remove.
If "Client for Netware Networks" isn't there, go on to 7.
7.
Click IPX/SPX Compatible Protocol.
Click Remove.
If IPX/SPX Compatible Protocol isn't
there, go on to 8.
8.
Click the Add button.
37
9.
Click Protocol.
Click the Add button.
10.
Click Microsoft, then
TCP/IP
Click the Add button.
11.
Click NetBEUI.
Click the Remove button.
if NetBEUI isn't there, go
on to 12.
38
12.
Look closely at your settings. At this
point in the installation process, your
screen should look like this.
If it doesn't look like this, something
may be wrong. Re-read the instructions
and check to make sure that you didn't
miss any step.
13.
Click TCP/IP, then click the
Properties button.
14.
Click the tab labeled IP Address and
make sure that Obtain IP Address
Automatically is checked.
39
15.
Click the tab labeled WINS
Configuration and make sure that Use
DHCP for WINS resolution is checked.
16.
Click the tab labeled Gateway. Make
sure there's nothing listed under
"Installed Gateways."
If there is a set of numbers there, click it
and press the remove button.
17.
Make sure that Disable DNS is checked.
If there are any numbers or any text
listed in any box here, click the number
and press the remove button until
they're all gone.
40
18.
This box should look just like the one to
the right.
19.
Make sure that Set this protocol to be
the default protocol is checked.
If it's grayed out as shown here, that's
fine.
41
21.
Click the item labeled Client for
Microsoft Networks and click the
Properties button.
22.
Click the box labeled Log on to
Windows NT Domain.
Type ASC in the box labeled Windows
NT Domain.
Make sure that Quick Logon is
checked as well.
42
23.
Click the Identification tab.
In the box labeled Computer Name,
use the following table to determine
what that should be. ASC Computer
Names are a two-letter building code
followed by your room number.
24.
Click the Access Control tab and
make sure User-Level Access
Control is checked.
Type ASC in the box as shown.
Click OK.
25.
Almost finished.
If Win95 tells you that you have to
reboot, reboot.
See Getting Started for information on logging into the network and connecting to the Internet.
43
Configuring Windows 2000 for Campus Access
1:
Click Start
Move mouse up to Settings.
Click on Dial Up and Network Connection.
2:
Right click on Local Area Network.
Click on Properties.
44
3:
Internet Protocol (TCP/IP) should be checked.
You should see your network card listed at the top of
the box.
Click on Internet Protocol.
Click on Properties.
4:
Make sure your properties look like the diagram.
5: Click OK.
That’s it.
Just plug your Ethernet cable in the back of your computer and into the wall.
You should be able to get on the Internet.
If you have any questions please call the Help Desk.
See Getting Started for information on logging into the network and connecting to the Internet.
45
Configuring Windows XP for Campus Access
4. Click on Start
46
5. Click on Control Panel
6. Click on Network and Internet Connections
4. Click on Network Connections.
47
5. Click on Local Area Connection.
6. Click on Change Settings for this connection.
48
7. Verify that Internet Protocol (TCP/IP) is
listed in the white box.
8. Click on Internet Protocol (TCP/IP).
9. Click on Properties.
8. Verify that Obtain an IP address
automatically is checked.
9. Verify that Obtain a DNS Server address is
checked.
10. Click OK.
That’s it. Just plug your Ethernet cable in the back of your computer and into the wall. You should be
able to get on the Internet.
If you have any questions please call the Help Desk.
See Getting Started for information on logging into the network and connecting to the Internet.
49
Frequently Asked Questions
Q: While I was going through the instructions, my computer asked me for a Windows CD,
but I do not have one.
A: Your machine probably had Windows pre-installed on it when you purchased it. Most companies who
pre-install the operating system before shipping have either given the consumer a Windows CD or have
placed it somewhere on the hard drive. If your computer asks for a CD but then gives you a location at
the bottom of the box, click ok, and most of the time it will find the files. If that still doesn't work, you
will need a Windows CD to continue.
Q: I have finished the instructions, but when I log on, I am informed that there is no domain
available.
A: If you have a wired connection, this usually happens either when you have an error in the setup or
your network cable or jack is bad.
To check your network cable or jack, look on the back of your computer. The place where you hooked
the network cable should have a little flashing light next to it. If the light is not blinking, that usually
means that you are not getting any signal from the network. If you have no light, unhook the cable and
take it to either a neighbor's room whose connection you know is working, or bring it to the Help Desk.
If the cable works, you most likely have problems with the network jack. You can call the Help Desk at
this point, and a phone office technician will be sent to fix the problem.
If you have a green flashing light on your machine, you will need to go through your configuration again
and make sure that you follow each step.
50
51
Open Labs and Machine Specifications
All labs except Allied Health Room 107 are open 24 hours 7 days a week for
use. You can get assistance to problems by calling the Help Desk at x4357.
Open Monday thru Friday 8am to 10pm, Saturday and Sunday 12pm to 10pm.
Allied Health Room 107 is open Monday-Friday 8am-5pm.
# of Machines
Hardware
Specifications
Allied Health 107
EJ Brown 109
MacKenzie Quad
Main Gate A
7
30
19
5
PIII 733
128MB RAM
15 GB Hard Drive
PIII 500
128MB RAM
8GB Hard Drive
PIII 800
196MB RAM
8GB Hard Drive
PIII 800
196MB RAM
8GB Hard Drive
Windows 2000
Windows 2000
Windows XP
Windows XP
MS Office 2000,
Adobe Acrobat 4.0,
Alpha II, Code
Master, cptTour,
Diet Analysis 5.0,
E&M Coder 5.0,
MDS Raven System,
Medicare CBT,
MTFP Interactive,
Praxis EMR Demo,
Quicktime
MS Office XP,
Adobe Acrobat
Reader 5.05,
Winzip, MS Project
2000, SAM 2000,
MS Visual
Studio.net,
Keyboarding Pro,
KeyChamp,
Integrated
Accounting,
Integrated Payroll,
J Builder 3.0,
Netscape 6.23,
Quicken 2001,
Quickbooks Pro
2001
HP Laserjet
MS Office XP,
Adobe Acrobat,
Winzip, MS
Publisher 2000, MS
Visual Studio.net,
Keyboarding Pro,
KeyChamp,
Integrated
Accounting, Java 2,
Netscape 6.23,
Quicken 2001, J
Builder 3.0
MS Office XP,
Adobe Acrobat
Reader 5.05,
Winzip, MS
Publisher 2000, MS
Visual Studio.net,
Keyboarding Pro,
Keyboarding
Champ, Integrated
Accounting, Java 2,
Netscape 6.23,
Quicken 2001, J
Builder 3.0
HP Laserjet 4
HP Laserjet 4
Operating
System
Software
Available
HP Laserjet 4000N
Printer
Please note that there are several curriculum-specific labs available on campus. Your
professors should tell you where they are located and the hours.
52
Computer Lab Rules
a.
Absolutely no food or drink is allowed in the computer labs.
b.
No disruptive activities will be tolerated. The use of the Computer labs is considered an
academic activity. Please maintain an academic atmosphere.
c.
Do not use computers for recreational purposes (i.e., idle chatting, game playing, etc.)
when the lab has few computers open for other students' course work.
d.
Do not print multiple copies on network printers. If you need multiple copies, make one
good copy and use a photocopy machine for duplicates.
e.
The printing of non-academic materials is prohibited.
f.
As stated in the Campus Computing policy, viewing or printing of obscene materials in a
computer lab is prohibited.
53
54
Getting Started
Now that you have selected your campus computing option, you are ready to get connected to ASC!
Your Campus Account
No matter what computing option you choose, a campus network account will be created for you. Your
campus account is your passport to computing resources on the Alfred State College network. Your
campus account will provide access to e-mail, the Internet, your own personal web space, campus file
share, and several curriculum-specific software programs. Your account is a privilege; please respect it as
such. Without your campus account, you will be unable to use any computing resources on campus!
Please remember:
a.
Accounts are given to individual users.
b.
You are responsible for your account. DO NOT give your password to other users.
c.
Any activity that occurs under your account is YOUR responsibility.
d.
Upon receiving your account you will be given a password consisting of the last four
digits of your social security number. For security reasons you will be REQUIRED to
change that password at your first login.
Once your bill is paid and processed, Computing Services will automatically create an account for you.
Your username will be a combination of your last name, first and middle initial. The username is the first
six letters of your last name, your first initial and your middle initial. If you do not have six letters in your
last name that part will consist of your whole name. Some examples would be:
Student Name: Joe H. Smith
Campus Account Username: SmithJH
Student Name: Victoria A. Tompkins
Campus Account Username: TompkiVA
Please note: If you have a common last name such as Smith, there may be
multiple persons on campus with the same initials. If you have any problems
logging into the network, please contact the Help Desk.
55
Logging on to the Campus Network
After completing the s to configure your computer to the campus network, you are ready to log in. Please
note that if this is your first time logging in for the semester, you will need to change your password.
Logging into the ASC Network for the First Time
When you log into the Campus Network for the first time, you will need to do the
following:








Press CTRL+ALT+DEL
Type in your username: (First 6 letters of your last name, first initial, middle initial)
Type in your Password: (The last four digits of your SSN)
Press Enter
You will receive a message that your password has expired and you need
to set up a new password.
Type in your NEW password:
(MUST be at least 6 letters and/or numbers)
Confirm new password:
(Type in the password that you just made up.)
Press Enter
Logging onto the ASC Network after the First Time




Press CTRL+ALT+DEL
Type in your username: (First 6 letters of your last name, first initial, middle initial)
Type in your Password: (The last four digits of your SSN)
Press Enter
If you are logging in from your own computer, you will also have to do the following .
Enter your username and password; make
sure that the domain has ASC listed. If it
asks you to enter your password again,
enter it exactly as before. The passwords
must match. Click OK.
Accessing the Internet
Double click on an Internet browser such as Netscape Navigator or Internet Explorer. If you are
accessing the Internet in your dorm room you will have to log in with your username and password.
56
Checking your Campus Email
1. Open your web browser.
Note: Webmail is best viewed
with Internet Explorer 5 or
higher.
2. Insert
webmail.alfredstate.edu
in the address bar.
3. Click Go or press Enter.
4. You will need to enter the
following information:
Username: ASC\Username
Password: Your Password
5. Click OK.
NOTE: This step can be
avoided in the labs by simply
entering mail2 in the address
bar.
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6. All your new mail will be
listed in the Inbox. This will
come up automatically when
you enter webmail.
Creating a new email message
7. To create a new email
message click on New.
Note: If you have installed
MS Front Page or MS Office
you may need to install some
extras from the cd’s.
8. Click on To:
-Enter their address
in the To: field.
9. Insert information in the
subject field.
10. Insert the message.
11. Click Send.
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12. If you do not know the
email address and the person
is on campus you can search
for their address.
13. Click on To:
14. Insert the person’s last
name or first name.
15. Click on Find.
16. After it does the search
you can click on the person
you would like and add the
recipient by clicking on the
TO, CC, or BCC at the bottom
of the screen.
17. Click close.
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Reply
The Reply button may be used from the Inbox
screen, and will initiate a reply to the
highlighted message.
Alternately, the Reply button is available while
viewing a message. Clicking the Reply button
here will initiate a reply to the open message.
A new message will be opened. Type your
reply in the main field. Press send when
finished.
NOTE: The Subject line may be changed, and
additional recipients added as in a New
message.
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Reply to All
Similar to the Reply button, Reply to All
initiates a reply message. In this case not only
the sender of the message, but all recipients of
the message will be automatically entered into
the To: field.
Forward
As with Reply, Forward may be used by
highlighting a message, or from within an open
message. The Forward button allows you to
send a message you have received to others.
Enter the recipient(s) you desire into the To:
field, and press Send.
Check for New Messages
After you have entered Webmail, it is possible for additional Email to arrive for you. Clicking the Check for New
Messages button will instruct Webmail to update your Inbox, and display any additional items that have arrived
since you logged in.
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Search
Search is a tool that is useful for locating a
particular message if you have many
accumulated in your account. Clicking the
Search button will display a window with
several fields.
The folder that was selected when Search was
activated will be listed in bold (In this case
Inbox). You can search multiple ways:
Subject LineBy default the Search will check only Subject
lines for the keyword entered, to search
message text as well check the Also Search
Message Text box.
SenderThis will search the From: field of messages.
RecipientThis will search the To: field of messages.
Move
With the message(s) you wish to move
selected, click the move icon.
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A window will appear, select the folder you
wish to place the messages in. Click OK, and
the messages are moved.
NOTE: The New… button can be used to create
a new folder within whatever folder is currently
selected.
Delete
Similar to the move command, selected items
will be affected by Delete. However the Delete
command will automatically move the selected
items to the Deleted Items folder. Items will
remain in the Deleted
NOTE: Items folder for seven days, and then
will be permanently erased.
When an item in the Deleted Items folder is
highlighted, and Delete is used a window will
pop up.
Selecting OK will permanently erase the
item(s).
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Preview Pane
The Preview Pane has two states, by default it
is off.
When active, the Preview Pane button is
displayed depressed and the contents of the
selected message are visible in the lower half
of the screen.
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Address Book
Clicking the Address Book icon will bring up a
search window similar to the one found by
clicking the To: button in a new mail message.
Enter data into a field and click Find. All users
matching that data will be displayed.
Multiple fields may be used to narrow the
search.
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Frequently Asked Questions-Webmail
Q: How do I get to Alfred State College's webmail page?
A: The main URL to use is: http://webmail.alfredstate.edu. You can also use http://mail2.alfredstate.edu.
If you use a Computer Lifestyle Machine, a lab machine, or any machine that is part of the
Alfredstate.edu domain, you can simply type: http://mail2. Also, you can visit the main Alfred State
College intranet page at: http://web.alfredstate.edu and click on the link for webmail.
Q: What are the system requirements to use webmail?
A: Almost any computer capable of running Internet Explorer 5.x, Internet Explorer 6.x, or Netscape
Navigator 5.x can be used to access Webmail. The recommended web browser is Internet Explorer 6.x or
higher. Note that Windows 95 users will not be able to utilize many of the features of webmail.
Q: How do I log in?
A: The method used to log into Webmail varies according to whether you have Windows 9x, Windows
NT/2000/ME, or Windows XP. Basically, if you find a text box asking for a domain, type in ASC. If you
don't find a Domain text box prompt, type in ASC\username in the Username text box. Obviously make
sure to type in your password in the Password text box. Note passwords are case sensitive; usernames
are not.
Q: When I try to compose a message, a Windows FrontPage Installer message comes up.
Why?
A: Because Webmail uses the Microsoft Exchange 2000 Outlook Web Access (OWA) interface, it can
sense when FrontPage has been installed on the local computer. OWA offers a variety of new HTML
editing features through certain FrontPage extensions. To resolve the issue, find the FrontPage CD
requested, insert it in your CD drive, and press OK at the prompt. This will allow the installer to find the
correct files and install them to your local machine.
Q: When I try to compose a message, a Windows Office Installer message comes up. Why?
A: Because Webmail uses the Microsoft Exchange 2000 Outlook Web Access (OWA) interface, it can
sense when Microsoft Office has been installed on the local computer. OWA offers a variety of new HTML
editing features through certain Office extensions. To resolve the issue, find the Office CD requested,
insert it in your CD drive, and press OK at the prompt. This will allow the installer to find the correct files
and install them to your local machine.
Q: Can I use calendaring?
A: Yes. Calendaring is available. Note that any meeting requests sent to you that you accept will
automatically be placed in your server-based calendar.
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Q: Why does it take so long for Webmail to load?
A: The new Webmail may take longer to load than the older version. This is due to the dramatic increase
in features and capabilities included in the new version. Although times will vary, a 56Kbps connection
should take approximately one minute to load Webmail. If you are using Alfred State College's dial-in
system, the maximum connect speed is about 30Kbps - expect Webmail to take approximately two
minutes to load. If you find the load time using Alfred State College's dial-in excess, it is recommended
you obtain Internet Services through one of the local providers who can provide 56kbps or higher
connection speeds.
Q: I can't seem to get Webmail to work. When I go to the Webmail web site and type in my
username/password, my system stops responding. How can I get this to work?
A: First, check to see if you have a personal or corporate firewall. Webmail uses Session cookies and
DHTML; if a firewall does not allow these types of access, then Webmail will not work. If possible, disable
the personal firewall and try Webmail again. If it is now functional, you will need to change the settings
on the personal firewall software until it works with Webmail.
Q: What can I do when the message "Error: Access is Denied" is displayed after I enter my
Username and Password?
A: First, check to make sure you entered the Domain name in the separate text box or before your
username if no text box is present. For instance: if your username is "windmere" and there is no Domain
text box, you would type "asc\windmere" (without the quotes). If you are still having issues, please call
the Help Desk at 4357.
Q: I don't see my question answered here. Who can I ask?
A: Contact the Help Desk to resolve any other Webmail questions. Phone: 607-587-4357. Email:
helpdesk@alfredstate.edu. Office: Allied Health Building, Room 123.
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Viewing Campus Announcements
Campus Announcements are distributed daily to faculty, staff and students. Faculty/Staff announcements
are sent once daily through email and student announcements are posted in a bulletin board fashion
inside of webmail. Examples of announcements are club meetings and event notifications.
1. Open your web browser.
Note: Webmail is best viewed
with Internet Explorer 5 or
higher.
2. Insert
webmail.alfredstate.edu in the
address bar.
3. Click Go or press Enter.
4. You will need to enter the
following information:
Username: ASC\Username
Password: Your Password
5. Click OK.
NOTE: This step can be avoided
in the labs by simply entering
mail2 in the address bar.
7. Once your mailbox has
opened, click on the plus
sign next to the public
folder on the left hand side.
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8. Click on Announce.
Any announcements should
appear on the right hand side.
Your Campus File Share
The campus network share is a centrally located disk resource that is accessible from wherever
you connect to our network. Whether you connect from the residence halls or from one of the
many public computing areas, your campus network share is there for your use. Each student
receives 350MB of space. When computing in one of the general access labs, your
campus file share should be mapped automatically. However, when you are in your
room, you will have to map this drive.
Mapping Your N: Drive with Windows 98
1.
Setting up your N: drive
Note: this may automatically map for you; check to see if you
already have an N: drive before going through these.
Right-click the Network Neighborhood icon on the desktop
and choose Map Network Drive.
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2.
Click the small down arrow and
select letter N:
Type
\\student\yourusername$
Don't forget the dollar sign at
the end; that's important.
Make sure the Reconnect at
Logon box is checked.
Click the OK button.
Mapping your N: drive with Windows 2000
1. Right click on My
Computer.
2. Click on Map Network
Drive.
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3. Select N: for the drive
letter.
4. Under folder type in:
\\student\username$
5. Click on Connect using
a different user name.
6. Enter ASC\username
under the user name
field.
7. Enter your password
under the password
field.
8. Click OK.
9. Click Finish.
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Mapping your N: Drive with Windows XP
1. Click on Start.
2. Right click on My
Computer.
3. Click Map Network
Drive.
1. Change the drive to
n:
2. Enter into the folder
location:
\\student\username$
3. Click on reconnect at
logon.
4. Click on Connect
using a different
username.
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Enter under username:
asc\username
5. Enter your
password.
6. Click OK.
9. Click Finish.
7. Your n: drive should
open up
automatically.
The network is not for personal or long-term storage. You are asked to use individual hard drives and
floppy disks, CDR’s for that type of storage. Requests for more space will only be granted to students with
faculty approval. Please see the Campus Computing Policy for files that are not acceptable to save on this
drive.
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Your Campus Web Space
Each student on campus is provided with 10MB of space for his/her personal web page.
All web pages must be in compliance with the Campus Computing Policy.
Requests for more space will only be granted to students with faculty approval.
In order to add items to the space, you will need to map the drive:
1:
Follow the instructions for your operating systems to map your n: drive except enter
the following information for the drive letter and folder information.
2:
Select W: for the drive letter.
In the path or folder space type: \\student\usernameweb
The address to your web site will be: http://home.alfredstate.edu/username
Frequently Asked Questions
Q: I'm new to Alfred State College. What is my username and password?
A: Alfred State College uses a standard username format as follows:
first six letters of your last name + first letter of your first name + first letter of your middle name
For instance: John Q. Hopkins username would be HopkinJQ
Deb Q Long's username would be LongDQ
Greg Troops (no middle name) username would be TroopsG
Occasionally, there will be several users with the same username. In this case, a numeric value is
appended to the end of the username. For example, let's say there are three John J Adams. Their
usernames would be:
AdamsJJ
AdamsJJ2
AdamsJJ3
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For a password, Alfred State College uses the last four digits of your Social Security Number as the initial
passphrase. Note that this password must be changed upon the first successful logon.
Q: How do I change my password while on campus?
A: All lab computers, Computer Lifestyle computers, and computers part of the alfredstate.edu domain
can be used to change your password. You will need to know your username and old password in order
to change your password. The easiest way to change your password is to press Ctrl-Alt-Del keys. There
should be a "Change Password" button listed. Click on this button. There are several text boxes to be
filled in. The domain can be listed as asc or alfredstate.edu. You will need to fill in the old password, and
type in a new password twice.
Q: How do I change my password while off campus?
A: If you have Internet Explorer 5.x or higher, or Netscape Navigator 6.x or higher you can utilize the
"change password" utility in Webmail to alter your password. This utility requires a Secure Socket Layer
1024-bit channel in order to function properly. First you must log onto webmail by going to
http://webmail.alfredstate.edu. Click on the Shortcuts button in the upper left. Next find the Options
shortcut and click on it. Within the Options Page, there is a button called "Change Password". Click on the
"Change Password" button to change your password. There are several text boxes to be filled in. The
domain can be listed as asc or alfredstate.edu. You will need to fill in the old password, and type in a
new password twice. Account is your username. Once all text boxes are filled in properly, click on OK. A
screen will report back the change was successful. You can click on the back link to go back to webmail;
however, you will probably need to re-supply your new password to gain access.
Alternatively, you can go directly to the change password utility from this FAQ by clicking here.
Q: How long will my password last? Is there a password expiration?
A: Passwords last approximately 182 days. This means if you set a new password today, approximately
six months from now it will expire. You will be reminded approximately fourteen days before your
password expires to change passwords. Once your password has expired, you will need to immediately
change your password upon your next successful logon. Until you change an expired password, you will
not be able to access Alfred State College resources. Although password expiration is around 182 days, it
is recommended you change your password at least once in the middle of each semester. If you suspect
someone is using your account, change your password immediately.
Keep in mind if you change your password on a regular basis, you will not have to worry about password
expirations at all.
Q: How long will my network account last at Alfred State College?
A: As long as you are at least a part-time student, faculty or staff member of Alfred State College in good
standing your account will be active.
Employees of Alfred State College will have their accounts removed usually within two weeks of leaving
State service unless other arrangements are made. Account removal is permanent and includes all
account related resources. It is highly recommended all employees back up their data on a regular basis.
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Students who graduate or do not return to Alfred State College will have their accounts removed within
six weeks of the beginning of the next semester Spring or Fall semester. Account removal is permanent
and includes all account related resources. It is highly recommended all students back up their data on a
regular basis.
Q: Can I let my relatives or friends use my account?
A: Your username and password are your responsibility and should not be shared with anyone else. By
sharing your account with others, you violate several Computing Policies as well as the Student Conduct
Code. Violations of these policies and codes can result in account revocation, disciplinary action, and even
expulsion.
If you believe someone else is using your account, please change your password immediately. If you
would like to report the incident, please contact the Help Desk at 4357 or helpdesk@alfredstate.edu.
Q: Are there any restrictions on what I use for a password?
A: Password security is an important part of Alfred State College's security. Passwords are always casesensitive, which means a lower-case "a" is different from an upper-case "A". The minimum password
length is four characters. It is recommended you use passwords of at least eight characters or more.
Also, it is recommended you use a mix of alphabetical and numeric characters for your password.
When you change your password, you can not use the same password you used the previous three
times. This is called the password history, and ensures users create new passwords more frequently
instead of "bouncing" between two different passwords.
Q: What is my email/webmail account and password?
A: Your email/webmail account and password are the same as your network account and password.
Q: I have tried several times to log on to a computer, but have not been successful. Now a
message keeps coming up saying I need to contact my Network Administrator. Why?
A: After five failed attempts to log on using the same account, the account becomes locked out. This
policy ensures others do not try to guess or otherwise hack another user's account. After five minutes,
you should be able to try logging in again.
Q: I don't see my question answered here. Who can I ask?
A: Contact the Help Desk to resolve any other account or password questions. Phone: 607-587-4357.
Email: helpdesk@alfredstate.edu. Office: Allied Health Building, Room 123.
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Policy for the Access and Utilization of College Computing Facilities
EXPECTATION OF PRIVACY
Revised: 7/17/02
The Computing Services department is responsible for the maintenance of the College’s networks,
computers and storage systems. Computing Services staff routinely monitor usage data such as network
connection times, CPU utilization, and disk utilization, security audit trails, and network loading. Faculty,
staff, and students using the Alfred State College Network information systems and/or the Internet
should realize that their communications are not necessarily protected from viewing by third parties.
Unless encryption is used, staff should not send information over the Internet if they consider it to be
private.
If, at any time, a violation of campus computing policy is suspected, Alfred State College reserves the
right to examine e-mail, personal file directories, and other information stored on computers connected to
the Alfred State College network. This examination assures compliance with internal policies, supports the
performance of internal or external investigations, and assists with the management of the College’s
information systems.
PASSWORD POLICY
Revised: 7/17/02
It is the responsibility of all users of Alfred State College computing services to observe good security
practices. User irresponsibility causes security breaches and allows College systems to become
vulnerable to unauthorized access. It is mandatory that usernames are secured by keeping passwords
secret and changing passwords often.
Secure passwords and password policies play an important role in protecting the integrity and investment
of campus resources. Without adequate passwords, unauthorized access to the Alfred State College
infrastructure becomes a higher probability; compromised systems can result in denial of services,
corruption of information, and even destruction of resources.
Violations or circumvention of these policies is considered a violation of the Faculty/Staff Policies and
Procedures or the Student Conduct Code and may result in disciplinary action or legal prosecution.
1.
2.
3.
Passwords will be changed at least once every 182 days or twice per year.
New students and employees of Alfred State College will be assigned a temporary password
which will be changed upon initial logon.
When changing their password, users will not be permitted to use any of their last three
passwords.
4.
Accounts will be locked out (disabled) after 5 failed attempts to log on within a 24-hour period.
Users should contact the Help Desk to request their accounts be re-enabled.
5.
6.
Passwords will be a minimum of five characters in length.
Users must never share their password with others. Unauthorized multiple user access to the
same account is prohibited.
Passwords should be changed by the user when the user suspects unauthorized access.
Users should never leave a workstation unattended with which they have logged on to the Alfred
State College system.
7.
8.
ACCOUNT POLICY
Revised: 7/31/02
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User accounts provide access to a variety of valuable campus resources; therefore, a high priority is given
to account security.
The College agrees to provide a network user account to faculty and staff. Students who have registered
and paid that semester’s bill will receive a user account. A user account is a privilege granted to an
individual by the College, not a right. All who use Alfred State College computer facilities have the
responsibility to do so in a productive, efficient, ethical and legal manner. This privilege may be revoked
or suspended at any time.
Violations or circumvention of these policies will be considered a violation of the Faculty/Staff Policies and
Procedures or the Student Conduct Code and may result in disciplinary action or legal prosecution.
1. User accounts are assigned to single individuals. Use of an account by an individual other than
the one originally assigned the account is prohibited. This includes friends and family members.
2. Graduating student accounts will be terminated approximately four months after graduation.
Deletion of accounts is permanent and includes all data associated with that account. Graduates
are strongly encouraged to review and personally archive any data they wish to retain before
leaving campus.
3. Faculty/Staff accounts of employees who are no longer employed by the campus will be disabled
immediately after their last date of service. Approximately one month after the last date of
service the account and all resources associated with it will be permanently deleted.
Faculty/Staff leaving service are strongly encouraged to review and personally archive any data
they wish to retain prior to their last day of State service.
4. Although Computing Services does not regularly monitor accounts and resources, it may become
necessary to monitor account activity and/or resources if a possible policy or legal violation is
suspected.
5. Student accounts are generally created within the first two weeks of the beginning of each
semester. Before a student account is created, the student must have paid that semester’s bill
and registered for at least one course. Students who require accounts outside of this time period
should contact the Help Desk for assistance.
6. Faculty/Staff accounts are generally created within 24 hours of submitting a completed written
request and information for an account.
7. Violations of any campus policies may result in temporary or permanent suspension of an
account at the discretion of Computing Services or the Campus Leadership Team.
8. Use of an account to gain unauthorized access to any resource on campus is prohibited.
9. Acquiring an account by using another person’s name and/or information is considered fraud and
is prohibited.
10. Use of a username other than one authorized by the College is prohibited.
11. Under special circumstances, the President of the College or a member of the Campus Leadership
Team has the option to retain any account and assign any special permission not normally
assigned.
12. Disputes on the creation, permissions or capabilities assigned to a particular user or account will
be decided by the director of Computing Services (or designee).
NETWORK USAGE POLICY
Updated: 7/31/02
The campus relies heavily on the local area network and the Internet to succeed in fulfilling its academic
mission. These policies help ensure the best possible academic networking environment while protecting
this vital campus resource.
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Any violation or circumvention of these policies will be considered a violation of the Faculty/Staff Policies
and Procedures or the Student Conduct Code and may result in disciplinary action or legal prosecution.
Network access (meaning both LAN access and Internet access) is considered a privilege; not a right.
This privilege may be revoked or suspended at any time.
1. Network resources should be used for academic use and to fulfill the campus mission.
2. Use of Alfred State College computing resources for personal purposes is permissible so long as
the incremental cost of the usage is negligible, and so long as no campus-related activity is
preempted by the personal use.
3. Use of the campus network for personal gain is prohibited. This includes:
a. selling of products and/or services
b. correspondence and/or communications involved in the selling of products and/or
services
c. unauthorized selling of products and/or services as outlined in the Student Handbook
4. Peer to peer networking, although not prohibited, is given low priority on the campus network.
Peer to peer networking includes any and all internet file sharing applications including, but not
limited to Napster, Morpheus, Audio Galaxy, Direct Connect, Edonkey, and Gnutella.
5. Unauthorized high bandwidth usage is prohibited. Bandwidth abuse erodes the effectiveness of
the network, resulting in less efficient services or denial of services.
6. Computing Services or the College Administration can limit or deny network access at any time it
is determined that there has been a violation of any campus policy or applicable laws. This
includes but is not limited to copyright violations, harassment violations, student conduct
violations, and business use violations.
7. Unauthorized port scanning of any campus equipment connected to the campus network is
prohibited.
8. Any unauthorized process or device which may deny other network devices partial or full services
to the campus network is prohibited. Such devices or processes may be suspended, disabled, or
impounded without notice by Computing Services or as directed by Campus Administration.
9. Users shall not develop or use procedures to alter or avoid the accounting and monitoring of the
use of computing facilities. For example, users may not utilize facilities anonymously or by means
of an alias, and may not send messages, mail or print files, which do not show the correct
username of the user performing the operation.
10. Users will not violate legal protection provided by copyrights and licenses. Users will not make
copies of any licensed of copyrighted computer program found on the Alfred State College
computer or storage device without the written consent of Computer Services. Also included,
and not limited to, are open shares of copyrighted songs, movies, or other media files.
Nonacademic files, such as MP3 files, are not to be stored on student's academic disk space (N:
drive). Students will be expected to store nonacademic files on their own personal computer,
floppy disks, LS-120 disks, or Zip disks. Please note that Computing Services will perform checks
for these file types on student N: drives at least one time each week.
11. Practicing any form of dishonesty through use of computing facilities - for example, cheating,
plagiarism, or fraud - is prohibited. Using computers or the network to harass, abuse or
intimidate another person is prohibited. Users shall not develop or use programs that harass or
break into another persons’ computer including but not limited to port scanners and viruses.
12. Obscene language or pictures/videos included in electronic mail messages, process names, file
names, file data, and other publicly visible forms are prohibited on equipment connected to the
college network.
NETWORK FILE RESOURCES POLICY
Updated: 7/17/02
All students, faculty, and staff have access to network file resources. Network file resources include but
are not limited what is commonly referred to as “N: drive space” and “Web space.” Also, some faculty
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and students have other network file resources, depending upon their academic needs. Since these are
finite resources accessed over a finite amount of bandwidth, policies concerning network file resources
ensure reliable and consistent access to all users.
Any violation or circumvention of these policies will be considered a violation of the Faculty/Staff Policies
and Procedures or the Student Conduct Code and may result in disciplinary action or legal prosecution.
Network File Resource access is considered a privilege; not a right. This privilege may be revoked or
suspended at any time.
1. Student quotas on their general use network file resources are 350 MB. This restriction
guarantees equitable space to all students that require it.
2. Network file resources are to be used for academic purposes. Personal use of this space for
media files (such as MP3s, AVIs, MPEGs, and other media files) is prohibited. If a student
requires network resources to store media files for academic use, please contact the Help Desk
and explain your need.
3. Use of network file resources for personal gain is prohibited.
4. Unauthorized access to another individual’s NETWORK FILE RESOURCES is prohibited.
5. Inappropriate content as outlined in this policy or in general computing policies will result in
deletion of inappropriate material without notice.
6. NETWORK FILE RESOURCESs may be monitored to ascertain compliance with campus policies.
7. Access to NETWORK FILE RESOURCESs may be denied, suspended, and the content impounded
upon violation of campus policy or applicable laws at the discretion of Computing Services or the
College Administration.
8. Access may be suspended on any World Wide Web accessible NETWORK FILE RESOURCES if the
content of the web space is deemed against campus policy or applicable laws. Users may ask for
a review of a web site by the College Administration to determine its appropriateness. The
College Administration may accept or deny this request.
9. The unauthorized storage of computer viruses, Trojans, self-replicating applications, or malicious
code on NETWORK FILE RESOURCESs is prohibited.
E-MAIL POLICY
Updated: 7/17/02
E-mail has become widely used for business and academic communication. Since so much information
flows through e-mail systems, the following policies are put in place to define how e-mail is to be used on
campus.
Alfred State College cannot guarantee that electronic communications will be private. Employees should
be aware that electronic communications could, depending on the technology, be forwarded, intercepted,
printed, and stored by others.
An e-mail account is a privilege granted to an individual, not a right. This privilege may be revoked or
suspended at any time.
Any violations or circumvention of these policies will be considered a violation of the Faculty/Staff Policies
and Procedures or the Student Conduct Code and may result in disciplinary action or legal prosecution.
1. When using the campus e-mail system, the following will be considered the acceptable standard:
a. E-mail messages should be legal and ethical.
b. E-mail used for personal gain is prohibited.
c. Faculty, staff, and students will use e-mail with an awareness that their affiliation with
the College is implied through their e-mail address (user@alfredstate.edu).
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2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
d. Faculty, staff, and students will demonstrate moderation in the consumption of shared
network resources.
E-mail accounts are granted and follow the basic guidelines as listed under Account Policy.
Use of an e-mail account to gain unauthorized access to any resource on campus is prohibited.
Spamming or utilizing the campus e-mail system for advertising purposes is prohibited. An
announce system is provided for intra-campus general announcements.
Unauthorized redirection or spoofing of e-mail accounts is prohibited.
Abusive messages sent to an individual through e-mail are considered harassment and are
prohibited.
Violations of any campus electronic communication policies may result in temporary or
permanent suspension of e-mail privileges at the discretion of Computing Services or the campus
administration.
All computers used to access the campus e-mail are required to have updated anti-virus software
installed and running while accessing e-mail.
Disseminating viruses, Trojans, or other possible malicious code through campus e-mail systems
is prohibited. Violators of this policy may be subjected to temporary or permanent suspension of
their accounts, campus discipline, and/or legal prosecution.
Deleted e-mail items are retained for seven days. After seven days, deleted items are
permanently removed (restoration will not be possible).
Sent e-mail items are retained for thirty days. After thirty days sent items are permanently
deleted.
Inbox items are retained for one year. After one year, items in the Inbox folder are permanently
deleted. E-mail users are strongly encouraged to manage and maintain older inbox items by
personally archiving them.
Sending messages over 100 MB in size are prohibited. E-mail systems are not meant to be file
transfer systems. Please contact the Help Desk if you require assistance in sending someone
large messages or files.
BANNER WEB FOR STUDENTS POLICY
Banner Web for Student is a secure information area containing educational records and student
information.
1. Banner Web for students may be used only by authorized employees and students for authorized
business of Alfred State College, and not for any other purpose.
2. Any information entered or changed will be effective immediately, unless otherwise noted.
3. Users are responsible for any changes made using their ID.
4. Users will not share their ID or PIN with others.
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