Curriculum Vitae ROHAIZAT BIN BAHARUN PhD, Professor, AMIM, MIMM, MAANZ Listed in Who’s Who in the World (Marquis USA) Listed 2000 Outstanding Intellectual of the 21st Century, (IBC Cambridge, GB) Listed Leading Educators of the World (IBC Cambridge, GB) 1 Bio-data Name: Rohaizat bin Baharun Date and Place of Birth: 03 December 1962, Tampin, Negeri Sembilan Citizenship: Malaysia Marital Status: Married Mailing Address: Department of Business Administration Faculty of Management Universiti Teknologi Malaysia 81310 UTM Skudai, Johor. Home Address: 298 Jalan Damai 1 Taman Damai 81400 Senai, Johor Telephone: 07-5610162 (direct) 019-7709460 (hand-phone) 07-5987028 (home) E-mail: m-rohaizat@utm.my/izat123@hotmail.com IC Number: 6890800 (old) 621203-05-5311 (new) Age: 52 years old (Jan.2015) Race: Malay Academic Web site: scholar.google.com.my teknologimalaysia.academia.edu/RohaizatBaharun Researchgate/RohaizatBaharun 2 Academic Qualifications 1. BSc (Hons), Second Class Upper, USM (1986) Thesis Topic: Implementation Cost Plan: An Effect on Liabilities of Construction cost. 2. Master of Business Administration (Marketing), UKM (1988) Thesis Topic: Not applicable –comprehensive test, CPA: 3.44 3. PhD (Retailing Management), Stirling University (1997) Thesis Topic: An Investigation of Performance and Productivity in Petroleum Retailing in Malaysia. Professional Memberships 1. Associate member of MIM (Malaysian Institute of Management) since 1989, Membership number: M1067 2. Member of IMM (Institute of Marketing Malaysia) since 1998, Membership number: M1054 3. Member of The Marketing Association of Australia and New Zealand Since 2015, Membership number: 22776 Designation 1. Professor, Department of Business Administration, Faculty of Management, UTM Skudai, Mac 2013-present 2. Deputy Dean (Research and Innovation), Faculty of Management, UTM Skudai. March 2015- February 2017. 3. Deputy Dean (Academic), Faculty of Management, UTM Skudai. Aug 2001 – Jan 2003 3 4. Associate professor, Management Department, Faculty of Management, UTM, Skudai. Sept 2000 – Feb 2013 5. Head of Department, Management Department, Faculty of Management, UTM, Skudai. June 1997 – June 2001 6. Senior Lecturer, Management Department, Faculty of Management, UTM Skudai. Aug 1994- Aug 2000. Administration Responsibilities Inside Faculty: 1. Deputy Dean (Academic) 01 Aug 2001 – 15 Jan 2003 2. Head of Department 01July 1998-31 June 2001 3. Information Technology manager Mach 1997 – June 1998 4. Head of marketing panel Mach 1997 – June 1998 5. Committee member in purchasing Aug. 1997 – Jan 2003 6. Committee member in academic July 1997 – Jan 2003 7. Committee member in post-graduate July 1997 – Aug 2005. 8. Committee member in academic (exam) July 1997 – Jan 2003 9. Committee member in marketing panel Mach 1997 – present 10. Quality Assurance committee for Undergraduate programme – Okt 2005- July 2010. 11. Head of marketing program May 2006 – April 2010. 12. Panel for Staff Evaluation June 2006 – June 2010. 13. Interview Panel for new staff July 2007 – Dec 2014. 14. Panel for Staff promotion Jan 2014 – Present 15. Deputy Dean (Research and Innovation) – Mac 2015-Feb2017 4 Outside Faculty: 1. Committee member in University’s Quality Council (CELEC) – Aug 97- Dec 98 (University level) 2. Treasury in Focus Research Group for University – Oct.98 – July 99 (University level) 3. Committee member in IPTA-MIA – June 1998 – May 2000 (National Level) 4. Committee member in IPTA-MACPA – June 1998 – May2000 (National Level) 5. Editor in Entrepreneurs Development Institute, Terengganu Dec 97-Dec 99 (National Level) 6. Editor in Entrepreneurs Bulletin, MARA KL, Dec 97-Dec 99 (National Level) 7. Committee in Accounting Program Mission –Ministry of Education, Malaysia (National Level) 8. Committee in Business Administration Mission –Ministry of Education, Malaysia (National Level) 9. Evaluation Committee of National Accreditations Board (LAN) Nov 2001-Okt 2006 (National Level) 10. Coordinator MUET (Malaysian University English Test)- Malaysian Examination Council (MPM) Nov 2001 – Jan 2003. (National Level). 11. Committee in SSM (Sistem Saraan Malaysia), Sept 2003-Aug 2005 (University level) 12. FAMA Steering Committee, Oct 2004 – Oct 2005. (National Level) 13. Faculty Advisor for SIFE UTM, July- Present. (University level) 14. Panel of Adviser for Curriculum Development for UMK – Dec 06-Feb 07 (National level) 5 15. Panel of Quality Assurance for MOHE –Mac 06-Sept 06 (National level) 16. Subject Matter Expert OUM – Aug 2011- Aug 2012 (National Level) 17. Assessor for FRGS/ERGS – Sept 2013-Sept 2014 (National Level) 18. Visiting Professor for Islamic University of Pakistan (2013 – present) 19. Visiting Professor for Universiti Malaysia Terengganu (2015-2017) 20. Chairman, International Conference on Business, Management, Tourism and Hospitality 2015 (BIZMATOUR) Academic Responsibilities 1. Courses Taught Subject Code and Name DPG2152: Principle of Management IAK2133: Principle of Accounting SEE 0532: Principle of Economic SEE4022: Applied Economic SHB2143, SHF 1113: Principle of Marketing SHF2143: Service Marketing SHM4163: Marketing Research Session Level 92/93 Diploma 92/93 Diploma 92/93 Bachelor 92/93 Bachelor 97/98, 02/03, 04/05, 06/07, 07/08, Bachelor 08/09, Bachelor 09/10, 10/11,11/12 B.Mgt 03/04 Bachelor 97/98, 98/99, 99/00, 00/01, 01/02, Bachelor 02/03, 03/04, 04/05, 05/06, 06/07, 07/08, 08/09, 09/10, 10/11, 11/12, 13/14 SHG4143: Retail Technology/ 03/04, 04/05, 05/06,11/12, 13/14, Bachelor Management 14,15 SHM5173: Pricing Strategy 97/98 Bachelor SHB 2172: Strategic Marketing 05/06 Bachelor SHF 3113: Brand Management 06/07 Bachelor BPB 2043: Management Science 06/07 Bachelor SHD3142: Entrepreneurship 07/08 Bachelor SHAF 3273: Marketing for 12/13 Bachelor Innovative product MHM2173: Marketing Management 97/98, 98/99, 99/00, Marketing 00/01,12/13, Management Master 13/14 MHM1743: Research Methodology 97/98, 98/99, 99/00, 00/01, 01/02, Master 05/06 6 MHM2822/4: Research Project MRB 2022: Marketing Management MRB 2042: MBA Project MCB 1063: IT Product Marketing GLM 6323: Supply Chain Strategies PHM: PhD Candidate 97/98, 99/00, 00/01, 01/02, 04/05, 05/06, 06/07, 07/08, 09/10, 11/12, 13/14 98/99, 02/03, 12/13, 14/15 99/00, 00/01,01/02, 03/04, 05/06, 06/07 10/11 11/12 99/00, 00/01, 01/02, 02/03, 04/05, 05/06, 06/07, 07/08, 09/10, 10/11, 11/12, 12/13, 14/15 2. Thesis Supervision (undergraduate) Academic Years 92/93 97/98 98/99 99/00 00/01 02/03 03/04 04/05 05/06 07/08 08/09 09/10 10/11 11/12 12/13 13/14 14/15 Number of Students 3 4 7 6 11 4 7 12 16 8 7 8 9 7 4 4 3 3. Thesis supervision (Master by Course work) Academic Years 97/98 98/99 99/00 00/01 02/03 03/04 04/05 Number of Students 2 4 5 2 1 2 2 7 03/04, Master 08/09, MBA 04/05, MBA SKIT MBA 03/04, PhD 08/09, 13/14, 05/06 07/08 08/09 09/10 10/11 11/12 12/13 13/14 2 2 1 1 1 2 1 2 4. Thesis supervision (Master by Research) 1.Effect of the Islamic Value of Entrepreneurs in IT Industry. Suzilawati Kamarudin. 97/98 Master 2.International students in Malaysia: reasons for choice of Malaysian private higher educational institutions Siti Falinda Padlee 04/05 Master 01/02 PhD 2. Application of ICT Among Middle Managers in Public 02/03 Sector (completed) NorAzmi Mohamed (Malaysia: UTM) (Graduated) PhD 3. Arab Consumer’s attitudes towards eastern V western 05/06 Electronic Product brands. Case Study: Republic of Yemen (Graduated) Ammar Yassin Ghalip (Rep of Yemen)(Graduated) PhD 4. Synergizing the EVR Model in Entrepreneurs’ Business 05/06 Strategies. Suzilawati Kamarudin (Malaysia: UPNM) (Graduated) * Co-supervision with Dr Bernice Kotey, University of New England, Australia PhD* 5. Thesis supervision (PhD) 1.E-Commerce Diversity in Malaysia: Employee Evaluation of Service Quality in the Telecommunication Industry (completed) Ainan Mohd Yusoff (Malaysia: Risda) (Graduated) 5. Challenges and Strategies in Brand building 05/06 PhD* activities of SME Entrepreneurs in Malaysia Fauziah Shaikh Ahmad (Malaysia: UTM) (Graduated) * co-supervision with Prof. M.Saeed, Minot State University, Dakota, USA Note: Best PhD Student in Management 2011 8 6. An Investication of Market Orientation in Yemeni’s Consumer goods industry Wail Sultan Abdullah AlHakimi (Yemen) (Graduated) 08/09 PhD 7. Health care services among local and foreign customer 08/09 Norzaidahwati (Malaysia: UTM) (Graduated) * Co-supervisor with Prof. Alan Wilson, University of Strathclyde PhD* 8. The impact of extrinsic product cues on Yemeni Consumers’ brand preferences toward eastern-asia Automotive brands Aayed Qasem (Yemen) (Graduated) Note: Best PhD student in Management 2013 09/10 PhD 9. Marketing in Air Travel Industry: The Influence of Perceived risk in customer satisfaction Ali Ramezani Ghotbabadi (Iran) 10/11 PhD 10. Local students’ satisfaction of educational service in Saudi private higher education institutions Mohamed Abobakr Abdullah Bajunaid (Saudi Arabia) (Graduated) 11/12 PhD 11. Image and satisfaction in retail industry Anahita Naderian (Iran) 11/12 PhD 12 .Factor determine customer buying decision on Green product in Malaysia Noorita Mohammad (Malaysia) 11/12 PhD 13.Mediating effects on lifestyle, personality and travel Satisfaction between destination image and loyalty in Tourist behavior Abdul Jalil Sarji (Iran) – (Graduated) 11/12 PhD 14.Branding strategy for SMEs Tock Jing Mi (Malaysia) 12/13 PhD 15. Impact of selected customer satisfaction attributes On customer retention in FMCC sector in Pakistan Arslan Umar (Pakistan) 13/14 PhD 9 Panel for Post-Graduate Thesis Evaluation. 1. Investment Evaluation in IT for Malaysian Commercial 97/98 Bank. Khor Wei Lee. Master 2. Production Sharing Contract in Petroleum Industry in Indonesia and Malaysia. Rien Handarwati July Usman. 97/98 PhD 3. General Plant Safety and Accident Analysis in a Textile Factory. Suresh Balasundram. 97/98 Master 4. Illegal Traffic Calls in Interconnect Management Fareed Shumaily Mohd Shukor. 97/98 Master 5. Vendor Development in Manufacturing Industry Lee Chin Fen. 97/98 Master. 6. Quality Prection of Important Chemical Properties for Crude Distillation Tower in Petronas Penapisan Melaka. Mohd Ariffin Abu Hassan. 97/98 Master 7. Effectiveness Rill Services from Benefit and NonBenefit: Case Study in Yong Peng Area. Shamsul Md Rasid. 98/99 Master 8. Information Security Management Framework For the New Form of Governance. Zahabidin Jupri. 98/99 PhD 9. Continuous Process Improvement For Higher Productivity in Textile Industry. Adnan Roseli. 98/99 Master 10. Implimentation of Total Safety Management in Army Workshops. Razali Abidin. 98/99 Master After associate professorships 11. Interactive ICT Interfaces as Strategic Marketing Tool 06/07 Mohaiminah Hj Khayon 10 PhD 12. Factors that determine consumers intention to do online 06/07 shopping: a comparison between online purchasers and non-online purchasers Goh Teck Hang Master 13. Measuring the performance on supply chains: A case study in the public hospital in Johor Lukman Hakim Ismail 06/07 Master 14. Document Management Systems for ISO Nor Adila Ab Rahman 07/08 Master 15. Event Management Organiser:EMO Siti Sarah Mohd Ismail 07/08 Master 16. The impact of supply chain communication system in manufacturing company Leong Chin Hsiung 07/08 Master 17. Implimentation EDI application in manufacturing firms Gengeswari a/p Krisnapillai 07/08 Master 18. Establishing buyer-seller relationships for better performance Delma Poniman 07/08 Master 19. Implementation of customer relationship management 09/10 In Iranian Automotive Industry Kamyar Kavosh PhD 20. The Influence of internal and external firm integration 09/10 On supply chain orientation Inda Sukari PhD 21. An Exploratory study on the relationship between Service quality and customer satisfaction in POS M’sia Nurul Izza Mohamad Nordan Mater 10/11 22. The relationship between customer satisfaction, brand 10/11 Image customer loyalty Yeoh Hooi Chin Master 23. Supplier development program: An exploratory study Burhanuddin Othman Master 11 10/11 Internal and External Examiner. 1. An Analysis of the Effect off IT on Organization Strategy, Structure and Performance. Uchenna Cyril Eze (Uganda).UTM Task: Internal 97/98 Master 2. The Imported China Proceed Foods Wholesale Business Opportunity in Southern-Central of Johore. Tay Chin Chau (Malaysia), Cranfield-UTM Task: Internal 99/00 Master 3. Competency in IT for Middle Managers Mokhtar Kader (Malaysia) UTM Task: Internal 00/01 Master 02/03 PhD 2. Pengaruh Input-Persekitaran Terhadap Hasil Pembelajaran: Perspektif Siswazah Sarjana Muda Pengurusan Perniagaan di IPTA Candidate: Norlia binti Mat Norwani (Malaysia) Institution: UKM Task: External 04/05 PhD 3. The effects of self-esteem and self-efficacy on performance for pay systems criteria among business management lecturers. Candidate: Abdul Halim Abdul Majid (Malaysia) Institution: USM Task: External 04/05 DBA 4. Hubungan Antara Keusahawanan Syarikat dan Prestasi Firma Pembuatan Saiz Sederhana: Peranan Aktiviti Pemasaran dan Persekitaran Sebagai Penyederhana Candidate: Herianto Puspowarsito (Indonesia) Institution: USM Task: External 05/06 PhD After associate professorships 1.Pelan Strategi Keusahawanan Ejen Insurans Hayat Yang Berjaya Dalam Industri Insurans Malaysia: Satu Kajian Kes Candidate: Ku Azilah Bte Ku Mahamad (Malaysia) Institution: UKM Task: External 12 5. Key Account Management as an Entrepreneurial Activity. Institution: University of South Australia, Adelaide Candidate: Wendy Liow Guat Eng (Malaysia), Task: External 05/06 DBA 6. The effects on leadership styles and business practices on the performance of small and medium enterprises in Sarawak Institution: USM Candidate: Bidin Chee b. Kifli Task: External 06/07 DBA 7. Global sourcing strategy by foreign multinational firms 06/07 in Malaysia: Impact of location and product factors Institution: USM Candidate: Siti Halijjah bt. Shariff Task: External PhD 8.Establising Buyer-Seller Relationships for Better Performance – Institution: UTM Candidate: Delma Binti Poniman Task: Internal 06/07 Master 9. Factors Influencing International Joint Venture Performance Evidence From Malaysia Institution: USM Candidate: Mohd Sobri b. Don @ Wahab Task: External 06/07 DBA 10.The Study of Utilization of Public Relations in Tourism Industry Malaysia Institution: UTM Candidate: Lim Phui Yin Task: Internal 06/07 Master 11. The relationship between corporate image and service quality towards customer satisfaction in the cellular industry: The Malaysian context. Institution: UiTM Candidate: Rosnah Said (Malaysia) Task: External. 07/08 Master 13 12. Knowledge Management Orientation and Business Performance: The Medicating roles Of service quality and relationship quality Institution: USM Candidate: Baharom bin Abdul Rahman Task: External 07/08 PhD 13. The Relationship between product cues Attitude towards brand and enthnocentrism Towards purchase intention of Proton Automobiles among Malaysians Institution: USM Candidate: Noor Azmi Hashim Task: External 07/08 PhD 14. The Influence of prior knowledge On consumer current judgment in rating A hotel. Institution: UiTM Candidate: Muhammad Fauzi Abdul Ghani(Malaysia) Task: External 07/08 Master 15. Kompetensi Pengajaran di Kalangan Guru Subjek Ekonomi Asas Institution: UKM Candidate: SriMalar a/p Muthusamy (Malaysia) Task: External 08/09 Master 16. Hubungan Sikap Kecenderungan Personaliti Dan Tahap Keinginan Peserta Skim Usahawan Siswazah Terhadap Tingkahlaku Pemilihan Kerjaya Keusahawanan. Institution: UKM Candidate: Salmah Ishak Task: External 08/09 PhD 17. Level of Entreprenerial Behaviours and its relationship 09/10 To the environmental awareness among trainee Institution: UKM Candidate: Hassmani Che Omar Task: External 14 Master 18. A Comparison of Quality perception analysis of local Traditional snack foods in Northern Malaysia Institution: USM Candidate: Hamdia Mudor Task: External 09/10 DBA 19. Firm networking competencies, antecedents and Moderating role of strategies motivations Institution: USM Candidate: Kebali Boumediene Task: External 09/10 PhD 20. Technology Entrepreneur Development at graduate Training in Malaysian Institute of Higher Learning Institution: UTM Candidate: Sahadah Abdullah Task: Internal 09/10 PhD 21. Relationship between firm intergration and supply Chain orientation in the South Sumatera food processing Industry Institution: UTM Candidate: Inda Sakati Task: Internal 09/10 PhD 22. Amalan kualiti, sikap dan orientasi politik dalam Kalangan usahawan muda dewan perniagaan Melayu Institution: UKM Candidate: Roslan Hussin Task: External. 09/10 PhD 23. The relationship between American popular culture And some selected aspects of customer behaviour Institution: UM Candidate: Zalin Zainal Ariffin Task: External 10/11 PhD 24. Customer relationship management implementation In Iran automobile industry Institution: UTM Candidate: Kamyar Kavosh Task: Internal 10/11 PhD 15 25. Commercialization of biotechnology related researches 10/11 In Malaysia Research Universities Institution: UTM Candidate: Noorulsadiqin Azbiya Task: Internal PhD 26. Peranan psikologi perjalanan dlm mempengaruhi niat Melawat semula destinasi pelancongan Malaysia Institution: UMT Candidate: Ahmad Ramli Mahmood Task: External 11/12 PhD 27. The impact of CRM on caller satisfaction in customer 11/12 Contact centers: evidence from Malaysia Institution: UUM Candidate: Aliyu Olayemi Abdullateef Task: External PhD 28. In-game Advertising: The effects of Telepresence on The attitude and purchase intention Institution: USM Candidate: Zuhal Hussein Task: External 11/12 PhD 29. Linking marketing resources, procurement process Coordination and firm performance in the building Construction industry Institution: UiTM Candidate: Akmal Aini Othman Task: External 11/12 PhD 30. Telecommuniting from company perspective: employer 11/12 Intention to implement telecommuting Institution: UMP Candidate: Mustafa Mohamed Mustafa Mahdi Task: External Master by research 31. Examining product and environmental factors of halal 11/12 Industry on marketing program adaptation and export Performance Institution: UPM Candidate: Hazlinda Hassan Task: External PhD 16 32. Relationship Quality: Its Antecedents and consequence 11/12 In the context of retailer-supplier relationship in Bangladesh Institution: UUM Candidate: Mohammed Tareque Aziz Task: External PhD 33. Export intermediary networking and international Opportunity recognition in SMEs Institution: UTM Candidate: Sahar Ahmadian Task: Internal. 11/12 PhD 34. The role of religiosity, ethnicity, individual’s values, 11/12 And innovativeness in customer acceptance of novel products Institution: UPM Candidate: Shaheen Mansori Task: External PhD 35. The determinants of firm export performance in 11/12 Exporting to emerging market from petrochemical industry Institution: UTM Candidate: Farshid Movaghar Moghaddam Task: Internal PhD 36. Proses pengurusan pelatihan dalam meningkatkan Profesionalisme guru sekolah menengah pertama di Riau Institution: UKM Candidate: Sudirman AS Task: External 11/12 PhD 37. The Factor Influencing consumer’s acceptance Of mobile marketing service Institution: UUM Candidate: Mohammad Ismail Task: External 11/12 PhD 38. Characteristics influencing international students’ Information search and satisfaction on private higher Institutions in Malaysia Institution: UiTM Candidate: Nurlida Ismail Task: External 12/13 PhD 17 39. Penilaian pelaksanaan modul asas keusahawan Kolej komuniti Kementerian Pengajian Tinggi Malaysia Institution: UKM Candidate: Rasmuna Hussain Task: External 12/13 PhD 40. Hubungan persekitaran luaran terhadap penggunaan e-dagang di kalangan usahawan PSK Melayu Institution: UPSI Candidate: Suzlita Welas Task: External 13/14 PhD 41. Effect of consumers’ lifestyle on satisfaction and Continuance intention in online shopping Institution: USM Candidate: Norzieirian Ahmad Task: External 13/14 PhD 42. Combined effect of trust, commitment and supplier Development on buyer-supplier performance in textile Industry Institution: UTM Candidate: Amer Rajput Task: Internal 13/14 PhD 43. Marketing decision making process in small and Medium enterprise’s business to business relationship Institution: UTM Candidate: Hairul Rizad Md Sarpy Task: Internal 13/14 PhD 44. Supplier-manufacturing collaboration in new product Development in automotive industry Institution: UTM Candidate: Zarrin Pirzadeh Task: Internal 13/14 PhD 45. Relationship between socialization mechanism of Supplier selection and supplier performance in small And medium manufacturing enterprises in Nigeria Institution: UTM Candidate: Mohammed Sangiru Umar Task: Internal 13/14 PhD After professorship 18 46. Effects of supply chain integration and operational Capability on organizational performance in Malaysia SMEs Institution: UTM Candidate: Thoo Ai Chin Task: Internal 13/14 PhD 47. The effect of country image and an institution’s Reputation on students’ decision on where to study Institution: UM Candidate: Shaiful Azlan Abdul Task: External 13/14 PhD 48.Educating retailers: The cause of impulse buying Behavior among Iranian shoppers Institution: UKM Candidate: Amir Foroughi Task: External 13/14 PhD 49.Corporate entrepreneurship as a determinant of Large firm performance: Evidence from Malaysia Institution: USIM Candidate: Sylvia@Nabila Azwa Ambad Task: External 13/14 PhD 50. An examination of quality management practices 13/14 Human oriented elements, and organizational performance In the Malaysian higher education institutions Institution: UUM Candidate: Abd Rahim Romle Task: External PhD 51. The influence of marketing relationship bonds on Retailer’s relationship satisfaction in Yemen Institution: UUM Candidate: Majid MapkhotM Goaill Task: External 13/14 PhD 52. The relationship of website quality and customer e-satisfaction in low cost carrier Intitution: UTM Candidate: Wong Chiet Bing Task: Internal 13/14 Master 19 53. Customer knowledge management and organizational 13/14 Performance: The moderating effects of market and Technology turbulence Institution: UiTM Candidate: Ahmad Suffian Mohd Zahari Task: External. PhD 54. Internal branding as a predictor of employee brand Commitment: Role of perceived organizational support And employee engagement Institution: UKM Candidate: Haider Ali Malik Task: External 13/14 DBA 55. Factors influencing the intention to subscribe and Consequence to adopt mobile coupon among Malaysian Consumers Institution: UUM Candidate: Chong Kok Wai Task: External. 13/14 DBA 56. Franchisor-Franchisee relationship quality It’s precedents and impacts Institution: USM Candidate: Khairol Anuar Ishak Task: External 13/14 PhD 57. An empirical study of Malaysian consumers’ Channel switching behavior: an extended decomposed Theory of planned behavior Institution: UTM Candidate: Abdolrazagh Madahi Task: Internal 13/14 PhD 58. e-filling by Taxpayer in Malaysia Institution: UTM Candidate: Nor Hamimah Mastor Task: Internal 13/14 PhD 59. The influence of perceived value, personal values and 13/14 Salespeople towards repurchase intention: a study on Luxury natural products Institution: USM Candidate: Wilawan Jansri Task: External. PhD 20 60. Factors influencing customer loyalty in the Indonesian 13/14 banking industry: an application of the investment model. Institution: USM Candidate: Keni Task: External DBA 61. Determinants of mutual fund investment by small Investors in smaller towns in West Bengal Institution: AEU Candidate: C. Chakravarty Task: External 14/15 PhD 62. Modelling the influence of spiritual leaders on spiritual 14/15 Well-being and job satisfaction Institution: Uniza Candidate: Juhairi Mohd Yusof Task: External PhD 63. Antecedents and consequences of females consumers’ 14/15 Attitude towards ethical marketing practice in Malaysia. Institution: UUM Candidate: Pranav Kumar Task: External. PhD 64. Kajian factor kejayaan dan pencapaian usahawan Muslim di Malaysia Institution: UM Candidate: Yazilmiwati Yaacob Task: External 14/15 PhD 65. Supply chain management practices in Malaysia palm 14/15 Oil firms Institution: UTM Candidate: Siti Zaleha Omain Task: Internal PhD 66. Investigation of market orientation in the context of Higher education in Saudi Arabia Institution: UTM Candidate: Abdullah Mohammed Algarni Task: Internal PhD 21 14/15 67. Impact on customer relationship factors on brand equity 14/15 Institution: MMU Candidate: Saeed Gholami Task: External DBA 68. An examination of brand loyalty in the Malaysian Mobile phone industry Institution: UTM Candidate: Alireza Roustasekehravani Task: Internal. 14/15 PhD 69. Understanding individual’s perceived value of green Personal computer acceptance Institution: UTM Candidate: Ameen Mahadi Task: Internal 14/15 PhD 70. Sustaining competitive advantage, capability and Performance in the glove industry: The case of Top Glove Corporation Berhad Candidate: Lim Wee Chai (Tan Sri) Task: External 15/16 PhD 71. The behavior intention of international tourists And the combined effects of National Park attractiveness Candidate: Payam Mihanyar Task: External 15/16 PhD Consultation Title and Year: 1989: Entrepreneur Development Movement 1990: Cost and Benefit Analysis for Coastal Protection in Selangor. Sponsor: Cost and Grant: UTM RM50,000 Vot:Chancellery Ministry of Agriculture RM30,000 Vot: IKPLP 1991: Study of New Courses for Industrial Training Institute Ministry of RM10,000 Vot: BIP, UTM Youth & Sport Cost and Benefit Analysis for Coastal Protection in Penang Ministry of Agriculture 22 RM50,000 Vot: IKPLP 1992: Socio-economic Study for Coastal Protection in Petronas Complex Petronas RM30,000 Vot:IKPLP Study on Marketing Research for BBA-MBA. UTM n.a Vot: Faculty Socio-economic Study for Coastal Protection in Sarawak Ministry of Agriculture RM50,000 Vot:IKPLP 65009. Socio-economic Study for Coastal Protection in Kelantan Ministry of Agriculture RM50,000 Vot:IKPLP 65010. Development Short-course for GIAT, Majlis Amanah Rakyat MARA n.a Petronas n.a (Also PhD Thesis) MSE RM60,000 Vot: 69803. 1993-1997: An Investigation of Performance and Productivity in Petroleum Retailing Industry in Malaysia. 1997: EDP-MSE Program Foundation Program for Marketing Course UNITAR n.a After associate professorships 2000: EDP-MSE Program MSE RM60,000 Vot: 69803 Marketing Plan for Solar-cycle KJSB RM20,000 Vot:71368 2001: Marketing Strategies for ManEdar sdn bhd BIP 2002: Marketing Research for New Product UTSB Tepak Marketing Sdn Bhd (Sub. JohorCop) Entrepreneurship Development Program Johore State PUJB – Perbadanan Usahawan Johor Berhad 23 RM2,000 Vot: 63630 RM21,740 Vot: 276/280 RM60,000 Vot: 64404 2003: Feasibility Study on Jetty and Marina Malacca 2004: Personal Care products Feasibility Study (Member in research team registered at Johorcorp) 2005: Personal care products brand management (Member in research team registered at Kulim Berhad) 2006: National Coastal Vulnerability Index (CVI) – Phase 1 2007: The Psychographic and Demographic Segmentation of Malaysian Population In Expenditure and Investment pattern 2010: Micromarketing Approach for unit trust Products to Malaysian retail investors 2013: SME’s Branding in Malaysia Marine Dept. RM60,000 Vot:65008 JohorCorp RM45,000 JohorCorp RM1,000,000 JPS RM Vot:63031 PNB RM325,250 Vot:68708 PNB RM65,000 Vot: 68768 PNB RM43000 Vot:4B138 Research Works Title and Year: 1997: An overview of Development and Growth Retailing Industry in Malaysia. Duration: July 97-June 98. 1998: Effects of the Islamic Values of EntrePreneurs in IT Industry. Duration: Aug 98 –July 99. Project : Cost and Grant: UPP,UTM RM11,200 (Vot:71198) UPP,UTM RM8,000 (Vot: 71355) 24 Designing Marketing Module using Multimedia approach. Duration: Aug 98- Aug99. UPP,UTM RM8,000 (Vot:71344) RMC,UTM RM14,000 (Vot:71380) UTM Fakulti (Vot: 21000) RMC,UTM RM11,000 (Vot:71541) RMC, UTM RM16,500 (Vot:71781) RMC, UTM RM16,000 (Vot:71809) Interest in Entrepreneurship: An Exploratory RMC,UTM Study on Engineering and Technical Students in Choosing Technology Entrepreneurship as a Career Duration: Dis 2001-Nov 2002 RM17,500 (Vot:71790) 1999: Multilevel Marketing Systems in Islamic Perspective Duration: Jan 99-Dis 00. Study for Market Research for Marketing Program. Duration: Sept 99. After associate professorships 2000: Conceptual Mapping: Positioning University in the Market Place. Duration: Jan 2000 – Dis 2000. 2001: An Analysis on the Readiness of Bumiputra Small and Medium Industry (SMI) in Johor Bahru using e-commerce as a marketing tools. Duration: Dis 2001-Nov 2002 The Entrepreneur’s Religious Value and Business Performance in Communication Technology Environment. Duration: Dis 2001-Nov 2002 2002: A Study of Performance Measurement of Accounting Services Among Bumiputra Firms in Malaysia Duration: July 2002-June 2003 RMC, UTM 25 RM18,000 (Vot: 71882) 2003: Comparative Analysis of Managerial SME’s RMC,UTM In Malaysia Duration: Dec2002-Nov 2003 Purchasing Role in Corporate Strategic Planning. Duration: Mac2003-Feb2004 RM14,000 (Vot:71948) RMC, UTM RM15,000(Vot:71954) Purchasing Strategy Among Manufacturing RMC,UTM In the Southern Region of Malaysia Duration: July2003-June2004 RM15,533 (Vot:71973) 2004: Changing skills required by the industries RMC,UTM Perceptions of what makes business graduate Employable? Duration: Oct 2003-Sept 2004 RM14,000(Vot:75010) E-Commerce Application Among Malaysia Bumiputra SMEs Duration: Aug03-July05 MOSTE IRPA RM131,200(Vot:74208) International Student’s Perspectives Of Choice Criteria in the Selection Of A Private Higher Education Institution (HEI) in Malaysia: A Marketing Strategy Implication in Competitive Environment Duration: Nov03-Okt05. MOSTE IRPA RM88,200 (Vot:74231) FRGS Vot: 78450 RUG Vot: 03J14 RM40,000 Flagship Vot: 0G021 RM 886,000 2009: Strategi Pemasaran dlm mempengaruhi Pelajar asing belajar di IPT Malaysia Duration: sept 09-aug10. 2011: Supply Chain Management Practices In Malaysia SMEs Duration: April 11 – Mach 12. Consumption pattern of power saving Market and application of marketing mix Strategy for electricity users in Malaysia’s Energy industry Duration: June 11-May 13. 26 After Professorship 2014: Product innovation and brand Predicting preferences by gen Y Duration: Dis 2013-Nov2015 FRGS RM84000 Vot:4F408 Branding for SMEs Duration: Jan 2014-Dis 2015 CR RM36000 Vot: 4B138 Pattern discovery of sustainopreneurships In green technology ventures using Effectuation theory Duration: May 2014-April 2016 MG RM25000 Vot:00M34 Development of Malaysian Consumers Technographic Segmentation Duration: July 2014- June 2016 FRGS RM62,000 Importance-performance analysis For investigating the performance of Malaysian Universities Duration: Dec 2014-Nov 2016 RAGS RM38,830 Publications Title and Year: National Non-referred articles 1989: Mac: Kenapa Iklan di pandang Negatif. Aug: Kenapa Daftar Pemilih Di pandang Sepi 1990: Feb:Perancangan Pemasaran Strategik Publication: Level: Utusan Melayu National (magazine) National (magazine) Utusan Melayu Pustaka Wira National (magazine) Apr: Usahawan Melayu: Dari mana Utusan Melayu Hendak ke mana? National (magazine) Nov: Bagaimana Membaiki Paras Keuntungan National (magazine) Pustaka Wira 27 Dec: Krisis Teluk: Kesannya dari Segi Ekonomi Dec:Pemulihan Semula Koperat 1991: Feb: Minyak Kelapa Sawit: Cairan Emas Negara Utusan Melayu Pustaka Wira Utusan Melayu 1992: Bil:1 Kreativiti Iklan: Sejauh mana Jurnal Pengurusan Mac: Pengurusan Pembelian Pustaka Wira Mac: Kad Kredit: Kesan PenggunaAnnya ke atas Ekonomi Apr: Kad Kredit: Antara Prestij Dan Keborosan. July: Kejayaan Uruskan Perniagaan Faktor yang Mempengaruhi. Aug: Stesen Minyak: Perniagaan Yang Berdayamaju Sept: Iklan: Beri Kesan Buruk Pada Moral? Sept: Gunakan Kepakaran Mengatasi Beban Kerja Nov: Akta Syarikat Kawal Dunia Perniagaan Bil 2: Tabii Kerja Pengurusan Pusat Pemasaran Motivasi Utusan Melayu Pustaka Wira Pusat Pemasaran Motivasi Pustaka Wira Pustaka Wira Pustaka Wira Jurnal Pengurusan 1993: Jan: Perpindahan Teknologi: Antara Utusan Melayu Harapan dan Kenyataan Jan: Cara Merancang Perniagaan Pustaka Wira Mac: Keusahawanan: Kenapa Berlaku Kegagalan? Mac:Pastikan Bumiputera Berjaya Utusan Melayu Pustaka Wira Mac:Pasaran Tukaran Wang Asing Pustaka Wira May:Sumber Pembiayaan Perniagaan Pustaka Wira 28 National (magazine) National (magazine) National (magazine) National (Journal) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (Journal) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) June: Pengurusan Kualiti: Bagaimana Mencapainya? Utusan Melayu National (magazine) July: Imej Perniagaan Tarik Pengguna Pustaka Wira National (magazine) Pustaka Wira National (magazine) National (magazine) National (magazine) National (magazine) 1995: July:Strategi dalam Peruncitan Penting untuk Kejayaan July:Mengukur Prestasi Perniagaan Perlu untuk Pengurusan Sept: Islam Pentingkan Kesucian: Hindari Guna yang Haram Nov: Pemilihan Sasaran Pasaran: Langkah Tarik Minat Pengguna 1996: May: Tiada Daya Saing: Punca Usahawan Gagal Aug: Perniagaan Sebagai Ibadat Pustaka Wira Pustaka Wira Pustaka Wira Pustaka Wira Pustaka Wira 1997: May: Mencari Rezeki Satu Tuntuan Pustaka Wira June: Pendekatan Baru dalam Industri Peruncitan. Utusan Melayu July: Keusahawanan Perlu Ilmu Berniaga. Dec:Penyelidikan Penting Dalam Kejayaan Perniagaan Pustaka Wira 1998: Jan: Strategi Fokus Menjelang Era 2000. Mac: Pengurusan Pemasaran: Beri Fokus, Bina Jenama. Mac: Industri Peruncitan di M’sia Peluang Baru Bagi Usahawan? Mac: Pulihkan Senario Ekonomi: Pengguna Perlu Bertindak Pantas Nov: Industri Peruncitan: Menyumpang Kepada Gejala Sosial. Pustaka Wira DBP NST Yayasan Usahawan Terengganu DBP DBP National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) National (magazine) 29 Dec: Malaysia Akan Lebih MenawanDBP Melalui Identiti Sendiri. National Dec: Mengatur Strategi dan Peranan Yayasan Usahawan Terengganu Peruncit Tangani Kemelut Ekonomi. (magazine) National (magazine) 1999: Marketing UTM starts With Under- Skudai Post Standing Student’s Perceptions. National (magazine) National Referred Journal 1997 June: The Present and Future of Malaysian Retailing Industry MIM-Malaysian Management Review, Vol. 32, No.1,pp21-28. National (Journal) June: An Environmental Model for MIM Malaysian Management Performance Measurement in the Review, Vol. 32, No.1,pp36-48. Petroleum Industry in Malaysia National (Journal) 1999 July: A Comparison of the Relative Jurnal Teknologi Effect on Performance of Petroleum Vol.30(E), pp 21-28. Retailers in Malaysia. After associate professorships National Non-referred articles 2000: Jan: Kejayaan Para Usahawan: Daripada Perspektif Penyelidikan 2001: June: Kejayaan atau Kegagalan Dalam Perniagaan: Alasan dari Perspektif penyelidikan Aug: Kepuasan Pengguna Tanggungjawab Usahawan 2002: Jan:Matapelajaran Keusahawanan Dalam Program Kejuruteraan dan Dan Teknikal National (Journal) DBP National (magazine) DBP National (magazine) DBP National (magazine) DBP National (magazine) 30 April: Memperkenalkan mata Pelajaran keusahawanan dalam Program ijazah sarjana muda Kejuruteraan dan teknikal?: Pandangan Pelajar UTM Skudai Post National (magazine) Okt: Apa ada pada Jenama? DBP National (magazine) Dec: Mengukur Kepuasan Pengguna Utara Management Review Dalaman Selepas Pengiktirafan ISO Vol. 3, No. 2, pp.67-80 9000 National referred Journal 2001 Oct: Accounting and Management Student’s Perceptions of Choice Criteria in the Selection of a Tertiary Institution in Malaysia Akauntan National Journal of the Malaysian Institute of Accountants Vol. 14, No. 10, pp 30-33. 2002 June: A Study of Market Malaysian Management Review Segmentation in Tertiary Education Vol. 37, No. 1, pp.39-45. For Local Public Higher Learning Institutes National (Journal) National (Journal) National (Journal) Sept: Access To Human Capital in Entrepreneurship Education: A Comparision of Male and Female Students in Technical Disciplines Akauntan National Journal of the Malaysian Institute of Accountants Vol. 15, No. 8, pp. 30-33. National (Journal) 2003: Jun: Kepuasan Penguna Selepas Pengiktirafan ISO 9001: Kajian Kes Sebuah Fakulti di UTM Jurnal Teknologi Vol. 38, Jun, pp. 15-26 National (Journal) Accountants Today Vol. 19, No. 1, pp.38-41 National (Journal) Jurnal Kemanusiaan Vol. 8, pp. 34-44 National (journal) 2006: Jan: What Employers want from The Graduates Dec: Comparative analysis of Managerial practices in small Medium enterprises in Malaysia 31 2007: Higher Education and the Global Marketplace from Malaysian Malaysia Online Journal of Educational Technology Dec: Retail Banking: A study Jurnal Technologi Of bank selection criteria in Malaysia’s Islamic Banking Service International referred Journal 2001: Dec: The Effects of Entrepreneurs’ Personal Religious Values and Business Performance in IT Industry Impact Factor: 2001: 0.04 2004: Dec: Identifying Needs and Wants Of University students in Malaysia. National (Journal) National (journal) Singapore Management University International Journal of Entrepreneurship Culture (Journal) Vol. 9, No. 4 , pp 437-448 . Malaysian Management Review Vol. 39, No. 2, pp.59-64 International (Journal) *updated to Euro Asia Journal of Management Vol. 16, No. 2, pp.167-184 International (Journal) 2008: Dec: International students mobility Journal for International Business Towards higher education: Vol. 13, No. 2 pp.71-92. International (journal) 2006: Dec: ‘Push and Pull’ Factors Influencing Arab Travellers To Choose Malaysia as their Choice Destination. 2009: May: A synthesis model of market Orientation constructs toward Building customer value African Journal of Marketing Vol. 1, no. 2 pp.43-49 Index: OAJ July: A synthesis model of market Orientation Malaysian Management Review Vol. 44, no. 2 pp.1-14 Index: Google Scholar June: Marketing concept adaptation Euro Asia Journal of Management And implementation in least Vol. 19, No. 1 pp.47-69. Developed countries 32 Index: Ebsco Ulrich, Cabell 2010: April:Yemeni Consumers Perception Indian Journal of Marketing And Attitudes Toward Asian Made Vol. 40, No. 4, pp.55-64 Products April: An intergrative model of Market orientation constructs In consumer goods Industry: An empirical evidence International Management Review Vol.6, No. 2 Nov: International students’ choice International Journal of Marketing Behaviour for Higher Education Studies At Malaysian Private Universities Vol. 2, No. 2 2011: June: International students choice criteria African Journal of Business For selection of higher learning in Management Malaysia private universities Vol 5, No. 12, pp 4704-4714 Impact factor: 2010: 1.105 July: Toward integrative model of Consumers perceived for brand Quality and preferences: a Theoretical perspective International Journal of marketing and management research Vol. 2, No. 7, pp. 1-17. July: Market segmentation in Malaysia African Journal of Business By using psychographic dimensions Management For unit trust products Vol. 5, No. 13, pp 5040-5047 Impact factor: 2010: 1.105 Index: Ulrich, Cabell, EISRJ Copernicus Index: VLex Index: Ebsco Index: ISI Scopus Index: Ulrich, Cabell, Ebsco Index: ISI Scopus Sept: The moderating role of supporting Technology on the relationship Between firm integration and Supply chain orientation Int. Journal of Management, IT & Engineering Vol. 1, No. 4, pp. 115-142 Index: Ulrich Open J-Gage, Cabell Oct: An empirical evidence of perform. Measurement of audits firms in Malaysia International Business Research Vol. 4, No. 4, pp. 191-198 Index: Ulrich Cabell, AMICUS EBSCO 33 A study of supply chain management International Journal of Business Practices, an empirical investigation Vol. 2, No. 17, pp. 166-176 On consumer goods industry in Malaysia Index: ABI/ INFORM, EBSCO An investigation of the relationship Contemporary Marketing Review Between supply chain management Vol. 1, No. 4, pp. 01-13 Practices and competitive advantages Of the firm Index: DOAJ EBSCO, Ulrich, Copernicus Dec The proposed conceptual model for Int. Journal of Business and Investigating moderating effects of Management Contextual factors on supply chain Vol. 6, No. 12, pp. 135-145 Management practice-performance Index: DOAJ AMICUS, EBSCO ProQuest International and local students’ Satisfaction of healthcare services Journal of Business Management and Accounting Vol. 1, No. 2, pp.49-70 Index: Procedia-Social and Behavioral Science Vol. 40, pp.225-233 Index: Scopus Jan The effect of organizational practices on supply chain agility: an empirical investigation on Malaysia Manufacturing industry Procedia-Social and Behavioral Science Vol. 40, pp.274-281 Index:Scopus Aug Changing skills required by Industries: perceptions of what Makes business graduates Employable African Journal of business management Vol. 6, No. 30, pp.8789-8796 Index: ISI, Scopus Technics Technologies Education Management Vol. 7, No. 3, pp 1404-1410 Index: ISI, Scopus, EBSCO 2012 Jan The study of supply chain management strategy and practices on supply chain performance Sept The role of country image in Automotive brands preferences Impact factor 2011 : 0.351 The concepts through the mediating Journal of Basic and Applied Effects of psychographic constructs Scientific Research In tourist behavior Vol. 2, No. 9, pp.8712-8718. 34 Textroad Oct A Qualitative investigating Impact on cognitive image And traits in tourist behavior From Malaysia Impact factor 2011: 0.162 Dec Adoption of supply chain Management in SMEs Australian Journal of Basic and Applied Sciences Vol. 6, No. 9, pp. 347-356. ISI/Scopus Procedia Scocial and Behavioral Sciences Vol. 65, pp.621-626 Index: Scopus Comparing the nested models in Academic Journal of Management Tourism marketing to achieve Sciences Loyalty through lifestyle, personality, Vol. 1, no.1, pp. 13-26 Satisfaction and destination image After professorship 2013 Jan Testing the effect of the supply chain International Business Research Management implementation on Vol. 6, No.1, pp. 76-89 Business performance: an empirical Study May Relationship marketing, customer Archives Des Sciences Satisfaction and loyalty association Vol. 66, No. 5, pp2-15. Moderating by switching cost Impact factor 2012 : 0.536 Okt Exploring Psychographic traits in Jurnal Teknologi Tourism marketing: causal relation Vol. 64, No. 2, pp. 1-5 Ship from destination image to Royalty. Toward synthesis model of college Students motivation and social and Cultural capital: A theoretical Perspective Nov Introduction to SMEs in Malaysia Growth potential and branding Strategy Jurnal Teknologi Vol.64, No.3, pp.159-165. World Journal of Social Sciences Vol. 3, No. 6, pp.189-203 35 Index: EBSCO, Cabell’s ISI, Scopus Scopus Scopus 2014 Jan Branding Leadership in Malaysia Procedia Social and Behavioral Science Vol. 130 pp.54-58. Feb Exploring the relationship between World Applied Sciences Journal Benefit, satisfaction and loyalty Vol. 31 No. 4, pp.439-443. Among unit trust’s retail investor Impact factor 2013: 0.23 May The moderating role of market, firm American Journal of Industrial And supply chain factors on the and Business Management Relationship between information Vol. 4, No. 5, pp. 258-266. Technology practices and supply Chain agility Impact factor 2013: 0.19 Scopus ISI/Scopus ISI/Scopus May Utility consumption among Malaysian electricity users in Government buildings IEEE Xplore 2014 pp. 383-387. Scopus Sept The determinants of customers’ Behavioral intentions after service Failure: The role of emotions Impact Factor 2013: 0.566 Asia Pacific Journal of Tourism Research Vol: 19, No. 12 ,pp. 1-19 ISI/scopus Sains Humanika Vol. 2, No. 3, pp.49-57 Scopus Journal of Travel & Tourism Marketing Vol. 32 , pp. 677-691. ISI/Scopus The role of lifestyle in creating Tourists’ destination image and Destination loyalty Dec The role of airline travellers’ Pre-recovery emotions during The service recovery process Impact Factor 2013: 0.695 2015 The role of service quality And relationship marketing In hospitality industry International Journal of Economics, Commerce and Managament Vol. 3, No. 3, pp. 1-15 36 Corporate social responsibility And customer behavior in Hospitality Industry European Journal of Scientific Research Vol. 130, No. 3 Service Quality Management: A review International Journal of academic Research in Business and Social Science Vol. 5, No. 2, pp.267-287. Scopus Title and Year: Publication: Books: After associate professorships 2001: Prinsip Pemasaran:Teori dan McGraw Hill Praktis (Principle of Marketing: Malaysia Teory and Practice) –Text Book For undergraduate students at UTM Level: PengurusanPembelian – Monograf For undergraduate students at UTM Monograf 2002: Pengurusan Pembelian: Applikasi McGraw Hill dan Perlaksanaan (Purchasing Malaysia Management: Application and Practice) – Text Book For undergraduate students at UTM 2003: Prinsip Pemsaran: Perspektif Global McGrawHill (Principle of Marketing: Global Malaysia Perspective) 2004: Cases in Marketing: A Malaysia McGrawHill Prespective Malaysia 2006: Principle of Marketing: Global Perspective 2007: Principle of Marketing Karya Asli (Original) Karya Asli (Original) Karya Asli (Original) Karya Asli (Original) McGrawHill Malaysia Karya Asli (Original) McGraw Hill Singapore Adaptation 37 2008: Factor Influencing Arab Holiday Penerbit UTM Makers to Choose Malaysia as Their Choice Destination in Customer Saqtisfaction and Service Quality: Challenges and Issues in Malaysia Book Chapter Praktis Pengukuran Prestasi Firma Penerbit UTM Perkhidmatan: Satu Bukti Empirikal In Isu-isu & Praktis Semasa Pemasaran Book Chapter Information Technology Integration Penerbit UTM In Supermarket’s Operation in Application and Issues in E-Business Book Chapter 2010: The Essentials of Marketing Principles ISBN 978-983-52-0718-1 Penerbit UTM Book Chapter Contemporary Issues in Marketing ISBN 978-983-52-0717-4 Penerbit UTM Book Chapter Principles of Marketing ISBN 978-967-349-048-6 Pearson Malaysia Original 2011: The Position of Psychographic Variables on Target Market ISBN 978-3-8473-1742-5 Lambert Germany Original 2012: Psychographic concepts and Tourism Marketing ISBN 978-3-8484-1211-2 Lambert Germany Original Universal Publishers USA Book Chapter After professorships 2013 Frontiers of business, management And economics 2014 38 Title and Year: Book Review: After professorships 2002: Property Marketing By Abd Hamid Mar Iman 2006: Keusahawanan Remaja Malaysia (M’sia Youth Entrepreneurship) By Norasmah Hj Othman, et al 2007: Usahawan dan Keusahawanan Satu Perspektif Pendidikan Publication: Level: UTM Publisher (Berita Harian) Karya Asli (Original) UPM Publisher Karya Asli (Original) UPM Publisher Karya Asli (original) Pengajaran dan Pembelajaran Pendidikan Perniagaan dan keusahawanan UKM publisher Karya Asli (original) A Handbook for Postgraduate Social Scientists UTM publisher Karya Asli (original) USM publisher Karya Asli (original) 2014: Consumption in Malaysia: Meeting of New Changes Title and Year: Research Monograph: After associate professorships ISBN: 2009: Conceptual Mapping: Positioning Universities in the market place 978-967-353-239-1 Comparative Analysis of Managerial Practices in SMEs 978-967-353-799-0 Critical Success Factors in Franchise Management 978-967-353-336-7 Applikasi E-Dagang Di kalangan SME Bumiputra di Msia 978-967-353-378-7 39 Editorial Advisory Board 1. 2. 3. 4. 5. 6. Asia Pacific Journal of Research in Business Management International Journal of Business Economics & Management Research International Journal of Marketing and Management Research International Journal of Arts & Sciences Asia Pacific Management Review Sage Open Paper Presentations Year: Title and status: National Non-referred Conference Papers: 1991: Entrepreneurship and their problems Economic Seminar, UMNO Segamat, Johor – 16 September. Status: Sharing and main writer, National level. 1993: Personality Development for University’s Student National Seminar on Education, UM KL, 11-13 November Status: Sharing, Second writer, National level. International Non-referred Conference papers: 1994: Factors Affecting Performance on Petroleum Retailing International Seminar, AMETS Research Planning Workshop, Glasgow, 22 April. Status: Main writer, International level. 1995: The Impact of Selected Internal and External Environmental Factors on Individual Chain Store Unit: An Empirical Study of Service Stations in Malaysia. Entrepreneurships Research Day, Stirling, 3 November. Status; Main writer, International level National Referred Conference papers: 1999: The relationships Between Islamic Values and Business performance by Muslim Entrepreneurs in the IT Industry. UiTM, Shah Alam, 14-15 September. Status: Sharing, main writer, national level. 40 International Referred Conference papers: 1999: Perceptual Mapping: Positioning Local Higher Learning Institutes from the Perspectives of Management Students. The Third Asian Academy of Management Conference, Kuala Terengganu, 16-17 July. Status: Main writer, international level. Multi-level Marketing. Business and Economic Crisis UNITEN Business Management Conference Kajang , Selangor, 13-14 September Status: Sharing, second writer, international level. Entrepreneur Satisfaction in Direct Selling – Do the multi-level Marketing System and its Implementation Cater for it? USM, Penang, 28-30 September. Status: Sharing, Second writer, international level. After associate professorships National Non-referred Conference Papers: 2002 Retailing Business Potential for Bumiputera’s Entrepreneurs Industrial and Trade Society Workshop, Johor Bahru, 5 September Status: Main writer, national level. E-Commerce Diversity in Malaysia: Employee Evaluation of Service Quality in the Telecommunications Industry Third Symposium on Graduate Management Research UUM Sintok , 21-22 Sept Status: Sharing, Second writer, national level 2004 Marketing of Technological Innovations: Technopreneurs Perspective on Influencing Factors Marketing Symposium 2004: Marketing in Applied Business, Johor Bahru, Johor, 21 February Status : Sharing, second writer, National level. Factors Which Influence Customer Buying Behaviour at Shopping Centre: A Case Study at Jaya Jusco Marketing Symposium 2004: Marketing in Applied Business, Johor Bahru, Johor, 21 February Status : Sharing, second writer, National level. 41 Islamic Banking: A Study of Customer Satisfaction and Preferences at Bank Muamalat Service Center, UTM Marketing Symposium 2004: Marketing in Applied Business, Johor Bahru, Johor, 21 February Status: Sharing, second writer, National level. 2005 Mengapa mereka datang? Faktor penarikan dan penolakan kedatangan pelancong Arab ke Malaysia. Konferensi dan Bengkel: Penglibatan Pengusaha Kecil dan Sederhana Dalam Sektor Ekopelancongan di Malaysia Terengganu, 13-15 September Status: Sharing, second writer, national level. National Referred Conference Papers: 2000 Positioning Malaysian Local Higher Learning Institutes: An Application in Marketing Strategy National Symposium Malaysian Society: Issues and Challenges in the 21st Century, UM, Kuala Lumpur, 22-24 July Status: Sharing, Main writer, national level. The relationships between Islamic values and Business Performance in Information Technology Industry. First National Symposium on Entrepreneurships and Small Business, Langkawi, 8-9 September Status: Sharing, Second Writer, national level. 2002 Perceptions of E-commerce Applications in Small and Medium Entrepreneurs(SMEs), SME Financial Issues, UUM Langkawai, 19-20 Oct Status: Sharing, Second writer, national level International Non-referred Conference papers: 2001 Factors contributing the success of entrepreneurs in SME at rural and sub-urban areas. Regional Seminar on Rural and Medium Scale Industries in the Globalisation Era, UTM, Skudai, 11-13 September. Status: Sharing, Main writer, international level. Factors Contributing to the Success of Entrepreneurs and Managers in SMEs Graduate Management Research Symposium, UUM Sintok, 15-17 November. Status: Sharing, Main writer, international level. 42 International Referred Conference papers: 2001 Supplier Development in Small Entrepreneurs: Malaysia Experiences. Conference of the small enterprise association of Australia and New Zealand, Wellington, New Zealand, 13-15 September Status: Sharing, Second Writer, international level. Listening to the Customer’s Voice for Positioning Malaysian Higher Learning Institutes. International Seminar on Consumer and Consumerism PWTC, Kuala Lumpur, 23-25 October Status: Main Writer, international level 2002 Perception of E-commerce: A Survey on Malaysia Based Small and Medium Entrepreneurs. Academy of Marketing Annual Conference, Nottingham, 2 – 5 July Status: Sharing, Second writer, international level University-Industry Partnership: Enhancing the Role of Innovation and Commercialization Centers. Internationalizing Entrepreneurship Education and Training Conference, Johor Bahru, 8-10 July Status: Sharing, Second Writer, international level Introducing Entrepreneurship Curriculum in Technical Disciplines. Internationalizing Entrepreneurship Education and Training Conference, Johor Bahru, 8-10 July Status: Sharing, Main Writer, international level. Introducing Entrepreneurship Curriculum into Technical Disciplines: An Example from Malaysia, SEAANZ Conference, Adelaide, Australia, 20-22 Oct, Status: Sharing, Main writer, international level. Accounting Students’ Perceptions of Choice Criteria in Selection of a Tertiary Institution: A Malaysia Context. 3rd Annual Conference on the Asian Academic Accounting Association, Nagoya, Japan, 27-28 Okt Status: Sharing, Main writer, International level 43 2003 Employee Evaluation of Service Quality: A Review Asia Pasific Business Environment, Shah Alam, Selangor, 22-23 January Status: Sharing, Second writer, International Level Purchasing and Supplier Development: A case Study The 1st International Conference of the Asian Academy of Applied Business (AAAB), Kota Kinabalu, 10-12 July Status: Sharing, second writer, International level Franchising as a Tool for Small Medium Enterprises: A Study on Critical Success Factors The 1st International Conference of the Asian Academy of Applied Business (AAAB), Kota Kinabalu, 10-12 July Status: Sharing, second writer, International level E-Commerce Diversity in the Telecommunication Industry: A Review The 1st International Conference of the Asian Academy of Applied Business (AAAB), Kota Kinabalu, 10-12 July Status: Sharing, second writer, International level A Review of Electronic Commerce in Business-to-Business Procurement: Cases in Malaysia Asia Pasific Seminar on e-Customer Relationship Management, Shah Alam, Selangor, 1-2 October Status: Sharing, second writer, International level. 2004 Study of Bank Selection Criteria and Preference in Malaysia‘s Islamic Banking. National Seminar in Islamic Banking & Finance 2004 (iBAF) PutraJaya, Wilayah Persekutuan, 2-3 March Status: Main writer, National level. Performance Measurement of Professional Services: A Case of Accounting Services Among Malay Firms in Malaysia. 17th Annual SEAANZ Conference 2004 Brisbane, Queensland, 26-29 September Status: Sharing, second writer, International level. Role of Government Support in Managerial Practices Amongs SMEs: Some Empirical Observation. 17th Annual SEAANZ Conference 2004 Brisbane, Queensland, 26-29 September Status: Sharing, Main writer, International level. 44 Education Management: Positioning Malaysian Higher Learning Institutes into International Markets. International Business Management Conference 2004 Kuantan, Pahang, 6-7 Disember Status: Sharing, Main writer, International level Reverse Marketing: Do not Over-look the Role of Purchasing International Borneo Business Conference 2004 Kota Kinabalu, Sabah, 9-11 Disember Status: Sharing, second writer, International level 2005 Exploring student interest in entrepreneurship: comparision between technical disciplines. Brunei International Conference on Engineering & Technology 2005, Brunei, 15 –18 August. Status: Sharing, second writer, international level. Determining the criteria of choice of study destination: evidences from foreign students in Malaysian private higher educational institutions. Asia Pacific Marketing Conference 2005, Universiti Malaysia Sarawak, 22-23 November. Status: Sharing, first writer, international level. Electronic Commerce Application Amongst SMEs in Malaysia Asia Pacific Marketing Conference 2005, Universiti Malaysia Sarawak, 22-23 November. Status: Sharing, second writer, international level. Graduates’ Skills Required by the Employers: Perception of What Makes Business Graduates Marketable. Asia Pacific Marketing Conference 2005, Universiti Malaysia Sarawak, 22-23 November. Status: Sharing, first writer, international level. (Won Best Paper Award) Employee Evaluation of Service Quality in Malaysian Telecommunications Company The 4th Regional Postgraduate Business Colloquium, Jakarta, 26 November. Status: Sharing, second writer, international level. 45 Tourist’s Behaviour and tole of technology for destination image: evidence from arab travelers in malaysia 6th Asian Academy of Management Conference, Universiti Sains Malaysia, 9-11 December. Status: Sharing, second writer, international level. 2006 Higher Education and the Global Marketplace from Malaysian Experience. Konvensyen Teknologi Pendidikan ke-19, Universiti Sains Malaysia, 9-11 September. Status: Sharing, first writer, national level. “Push and Pull” Factors Influencing Arab Travellers to Choose Malaysia as Their Destination. International Borneo Business Conference 2006, Kuching, Sarawak, 6-8th December Status: Sharing, first writer, international level. 2007 Internal customer orientation in a Malaysia Telecommunication company Business and Information Conference Tokyo, Japan, 10-13th July Status: Sharing, second writer, international level (Won Best Paper Award) The Crucial Role of Entrepreneur in B2B Branding: A Case from Malaysia. Small Enterprise 20th Conference, SEAANZ Auckland, New Zealand, 23-26th Sep Status: Sharing, second writer, international level Glocal Approach for Asian Brands Asia Pasific Marketing Conference Kuching, Sarawak, 2-3nd Nov. Status: Sharing, second writer, international level. Impact of Supply Chain Management (SCM) on New Product Development Success International Symposium of 2007 Technology Innovation, Risk Management and Supply Chain Management Beijing, China, 1-3 Nov. Status: Sharing, third writer, international level. 46 2008 Why Malaysia? International Students Choice Criteria for Higher Learning’s Selection 5th International Congress on Management of Quality and Education System Marrakech, Morocco, 22-24 April Status: Sharing, Main writer, international level Exploring student interest in entrepreneurship at technical and engineering based higher education institution Academy of Innovation and Entrepreneurship 2008 Beijing, China, 27-29 March Status: Sharing, Main writer, international level The psychographic Segmentation of the unit trust investors in Malaysia Financial Market Yeditepe International Research Conference on Business Strategies Istanbul, 13-15 June Status: Sharing, Main writer, international level Internal Customer service Quality Telecommunication Industry Business and Information Conference Korea, 07-09 July Status: Second writer, international in the Malaysian The Branding Challenges of Technology Based SMEs Asia Pacific Conference on Management of Technology and Technology Entrepreneurship Malacca, 29-30 October Status: Second writer, International. The psychographic Segmentation of the unit trust investors in Malaysia financial market The 3rd International Borneo Business Conference Kota Kinabalu, Sabah, 15-17 Disember Status: First writer, international The marketing segmentation in Malaysia by using Psychographic Dimensions The 4th International Conference of the Global Academy of Business and Economic Research Bangkok, Thailand, 28-30 December Status: First Writer, international 47 2009 Psychographic Segmentation of the unit trust investors by Factor Analysis for Malaysia Financial Services Mediterranean Conference For Academic Disciplines Malta, 23-26 February Status: First Writer, international 2010 Pengaruh Persekitaran dalaman dan rekabentuk kompleks membeli belah ke atas tingkah laku pembelian pengguna. International conference on public policies & social sciences Sungai Petani, Kedah, Malaysia, 26-27 May Status: Second writer, international Supplier Development programme in service sector from Malaysian perspective 3rd EuroMed Conference of the EuroMed Academy of Business University of Nocosia, Cyprus, 4-5 Nov. Status: Second writer, international 2011 A synthesis model of consumers’ perceived for brand quality and preferences: A theoretical perpective The 5th Asian Academy of Applied Business Phnom Penh, Cambodia, 9-10th June Status: Second writer, international A study of supply chain management practices, supply chain responsiveness and competitive advantages of the firm: an empirical investigation on consumer goods industry in Malaysia The first International Conference on accounting, business and economics Kuala Terengganu, 1-2nd Nov Status: Third writer, international The supply chain management practices ant its impact on supply chain responsiveness and competitive advantage World Academy of Science, Engineering and Technology Phuket, 21-23 Dec Status: Third writer, international 2012 The effect of organizational practices on supply chain agility: an empirical investigation on Malaysia Manufacturing industry The 2012 International Spring Conference on Asia Pacific Business Innovation & Technology Management Pattaya, Thailand, 13-13 Jan Status: Third writer, international (Published at Procedia-social and Behavioral Sciences- vol.40 p 274-281 – under Scopus) 48 The study of supply chain management strategy and practices on supply chain performance The 2012 International Spring Conference on Asia Pacific Business Innovation & Technology Management Pattaya, Thailand, 13-13 Jan Status: Third writer, international (Published at Procedia-social and Behavioral Sciences- vol.40 p 225-233 – under Scopus) Competitive advantage through supply chain responsiveness and supply chain integration 3th International Conference on Business and Economic Research Bandung, Indonesia, 12-13 March Status: Third writer, international The impact of intrinsic and extrinsic religiosity on Malay owner/managers’ values and business performance Global conference on operations and supply chain management Bandung, Indonesia, 12-13 March Status: Third writer, international Corporate store brand versus famous product brand: an innovation strategy for customers? International Economics Development and Research Center Kuala Lumpur, 5-6 March Status: second writer, international Branding in Malaysia’s Small and Medium Sized Enterprises: Perspective, Practice and Performance, Academy for Global business Advancement AGBA 2012, 9th Annual World Congress Ajman University of Science and Technology (AUST), Ajman, United Arab Emirates, 19-21 March Status: third writer, international A review of service quality models 2nd International conference on management Langkawi, 11-12 June Status: second writer, international The role of country image in automotive brands preferences The International Engineering & Management Conference Bosnia, 24 & 25 October Status: Second writer, international (Published at Technic Technologies Education Management – vol.3, pp. 1404-1410 – under ISI) 49 Adoption of supply chain management in SMEs International Congress on interdisciplinary business and social sciences Jakarta, 3-4 December Status: forth writer, international. (Published at Procedia-social and Behavioral Sciences- vol. p 2 – under Scopus) Yemeni muslim consumers’ perceptions and attitudes towards Asian made products 3th Global Islamic Marketing Conference Cairo, 17-18 December Status: second writer, international (Won Best Paper Award) After professorship International Referred Conference papers: 2013 Exploring psychographic traits in tourism marketing: Causal relationship from destination image to loyalty 2013 AFAP Conference on Business and Management Johor Bahru, 2-3 January Status: second writer, international Introduction to SMEs in Malaysia: Growth potential and branding strategy Third Asia-Pasific Business Research Conference Kuala Lumpur, 25-26 Febuary Status: Second writer, international. Religious faith and its effect on entrepreneurial values, marketing and human resource strategy and business performance: an empirical analysis 5th International conference of humanities and social sciences Bangkok, 27 April Status: second writer Type of information sources used o structure the consumer’s image of country of origin: an empirical study in Yemen. The 4th Global Islamic Marketing Conference Istanbul, 29-30 May Status: Second writer, international 50 Factors influence loyalty at in-house restaurants’ hotel moderating by switching cost 3rd International conference on education & information management, Langkawi, 15-16 June Status: Second writer The Assessing link between information technology implementation and supply chain agility The international social and behavior sciences conferences Hanoi, 24-25 August Status: Forth writer, international. The relationship between intrinsic religiosity on Entreprenuers’ values system and business performance. International of Arts and Sciences Conferences Freibury, Germany, 3-6 December Status: Second Writer, international Malay Investigating tourism behavior through psychographic aspects International conference on tourism & hospitality management Colombo, 9-10 December Status: Second writer, international Branding Leadership in Malaysia SMEs Intenational Conference on Marketing and Retailing Kuala Lumpur Status: Third writer, international (Published at Procedia-social and Behavioral Sciences- vol. p 2 – under Scopus) 2014 Utility consumption among Malaysian electricity users in government buildings. International Symposium on Technology Management and Emerging Technologies (ISTMET 2014), Bandung, 27-29 May Status: Second writer, International. (Published at IEEE Xplore –under scopus) Branding in emerging market: A marketing issue in Malaysia 2nd International Conference on Contemporary Marketing issues (ICCMI 2014), Athen, Greece, 18-20 June. Status: Second writer, International 51 Buying pattern of high-involment products among Yemeni customers: a structural equation modeling analysis 2nd International Conference on Contemporary Marketing issues (ICCMI 2014), Athen, Greece, 18-20 June. Status: Second writer, International The role of lifestyle in creating tourists’ destination image and destination loyalty 2014 AFAP International Conference on Entrepreneurship and Business Management, Johor, 23 June. Status: Second writer, International. (Won best paper award) 2015 A Development of satisfaction-loyalty and reputation relationship model using performance management approach of the private clinics services 5th International conference on industrial Engineering and Operation Management, Dubai, 2-5 March Status: Second writer, international. (Published at IEEE Xplore –under scopus) Branding effects on SME performance in Malaysia: A conceptual framework. Bizmatour 2015, Melaka, Malaysia, 12-14 May Status: Second writer, international (Published in Advanced Science Letter- scopus) MH370 Mystery: Electronic word-of-mouth towards Malaysian Airlines Reputation Bizmatour 2015, Melaka, Malaysia, 12-14 May Status: First writer, international (Published in Advanced Science Letter- scopus) A conceptual model for individual level of implementation of market orientation. International Conference on Science, Engineering and Social Sciences, May 11-13, Johor Bahru, Malaysia. Keynote Speaker 2004 Marketing Symposium 2004: Marketing in Applied Business, Johor Bahru, Johor, 21 February Organized by: Marketing Panel, Management Department, FPPSM, UTM Skudai, Johor. 52 Paper Evaluation for Publication 1999 The Innovative Application of IT in Sustaining Advantage Jurnal Kinabalu: Universiti Malaysia Sabah (UMS) Penggunaan Teknologi Dalam IKS di Sabah: Faktor-faktor Penghalang dan Pengerak. (Technology Application in Sabah’s SME: Full and Push Factors). Jurnal Kinabalu: Universiti Malaysia Sabah (UMS) Measuring Customer Perceived Quality in Hotel Industry Pertanika Journal of Social Science and Humanities: Universiti Putra Malaysia (UPM). After associate professorships 2000 Structured Interviewing Techniques: Trends in The Malaysian Industry. Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) 2001 Ciri dan Prestasi Kerja Profesional Teknologi Maklumat Sektor Awam.(Characteristics and Job Performance of IT Professional in Public Sector) Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) 2003 Culture and Decision-making Styles of Malaysian Managers. Malaysian Management Journal (UUM). 2004 Gaya Pembuatan Keputusan dalam Pembelian Barangan di Kalangan pengguna. (Decision Making style in purchase of product among customers) Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) 2006 Kenderungan Membuat Pilihan dalam Pembelian Runcit di Kalangan Melayu Bandar: Satu Kajian Kes di Johor Bahru Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) An Application of a Customer-Defined Market Orientation: Antecedents and Consequences. International Journal of Business and Society (UNIMAS) 53 Exploring Smart Automated Teller Machine (ATM) Cardholders’ Behavior: From the Aspects of Card Function Awareness and User Type. Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) An Evaluation on Hotel Selection Factor: A Technique Using Analysis Hierarchy Process. Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) Ciri-ciri Keusahawanan antara Ahli Koperasi dengan Ahli Program Usahawan Muda. Jurnal Teknologi: Universiti Teknologi Malaysia (UTM) 2007 Selection Criteria of Motor Insurance Consumption Journal of International Business and Entrepreneurship (UiTM) 2008 Factors influencing the purchase preferences of store brands: Examples from Hypermarkets in Malaysia Asian Journal of Business and Accounting (UM) The Effect of payment mechanism and shopping situation on purchasing intention: The moderating effect of product involvement Asian Journal of Business and Accounting (UM) 2009 Malay Culture and Consumer Decision-Making Styles: An Investigation on Religious and Ethnic Dimensions Jurnal Kemanusiaan (UTM) Customer Satisfaction and Complaint Management: A Case Study at the Private University Library Jurnal Teknologi (UTM) Analisis Impak Nilai Tanggapan Terhadap Kepuasan dan Kesetiaan Pelanggan untuk Perkhidmatan Bank: Menggunakan Model Persamaan Struktur Jurnal Teknologi (UTM) Entrepreneurship Behaviour and Development of Entrepreneurial Culture amongst Malaysian university Students Pertanika Journals (UPM) 2010 An Exploratory study of the relationship between advertising appeals, spending tendency, perceived social status and materialism on perfume purchasing behaviour Pertanika Journal (UPM) 54 Halangan kepada keberkesanan pelaksanaan rantaian bekalan di syarikat pembuatan IKS Jurtnal Teknologi (UTM) The importance of entrepreneurship education and training for youths with disabilities Pertanika Journal (UPM) The relationship between designs factors of store atmospherics, mood and in-store behaviour Pertanika Journal (UPM) The willingness to generate positive word of mouth marketing: the case of students in private universities in Jordan Pertanika Journal (UPM) Acquisition of marketing knowledge in Thai international joint venture firms Asian Academy of Management Journal (USM) 2011 The predictors and outcomes of relationship satisfaction: an empirical study of dealer-supplier in Malaysian automobile industry. The international Review of Retail, Distribution and Customer Research, (Routledge) 2012 Relation between structure and productivity of distributive trade: evidence from Malaysia. The international Review of Retail, Distribution and Customer Research, (Routledge) Customers and Marketing performance indicators at medical device company Asian Case Research Journal (World Scientific & National University of Singapore) Cognizance and polemics associated with foreign education institutions bill Wudpecker Journal of Educational research (Wudpecker Journal research) Examining the Corporate Competitive Capabilities of Malaysian Manufacturing SMEs Journal of Business Management & Accounting (UUM) 55 After professorship 2013 Excellence in Malaysian Universities: Senior academics in public and private institutions discuss this notion PERTANIKA Journal of Social Sciences and Humanities (UPM) – Scopus indexed The mediating role of knowledge creation in competitor analysis and organizational performance: evidence from fast food industry of Pakistan. British Journal of Economics, Management & Trade (Science domain) –Google Scholar Indexed. The impact of corporate images on consumers’ product choices: the case of multinational foreign subsidiaries Journal of Business Research (Elsevier) – ISI indexed Developing relationship marketing strategies in college student recruitment- a Taiwanese perspective Asia Pacific Management Review (National Cheng Kung University - Taiwan) –Scopus indexed Cost Analysis on ERP system implementation amongst Malaysian SMEs Centre for Research & Development, Taylor’s University, Malaysia. 2014 Do market dominant fund distributors provide better performing funds to investors? Asia-Pacific Journal of Financial Studies (Scholarone) –Scopus indexed Market orientation and organizational performance at disaggregated level: a study SMEs in Malaysia. Sage Open – Scopus indexed 2015 Understanding the impact of business intelligence on the market sensing capability: developing a conceptual framework. Marketing Intelligence and Planning – Scopus Indexed. Model nilai cipta-sama dalam system pengukuran prestasi. Jurnal Pengurusan – UKM – Scopus Indexed. External Activities -Local 1990 Speaker for mathematics colloquium, science faculty Quiz Judge for business and trade, strategi UTM 56 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Debate Judge, student unions, UTM Committee of Staff Welfare for faculty Treasury of Staff Welfare for faculty Chairman entrepreneurs seminar Debate Judge, chemical engineering society, UTM Chairman for Ceramah Bina Sahsiah, UTM Committee Malaysian Student Union, Stirling U, UK Committee Islamic Student Union, Stirling U, UK Committee Central Scotland Islamic Center, Stirling, UK Committee of Khariat Taman Desa Rhu, Seremban, NS Speaker for student motivation at Tmn Ungku Aminah, JB Committee for student election, faculty level Speaker for youth program, Youth Council, JB Speaker for management professional prgoram, MBDJB Speaker for youth program for mosque activities at MDK Speaker for new student program, Kolej Tun Razak UTM Debate Judge, Kolej Tun Husain Onn UTM Evaluation Committee of National Accreditations Board (LAN) Coordinator for MUET (Majlis Pepereksaan Malaysia). Facilitator for TUDM Strategic HRD Plan. Panel for Education Standard in Management, Accounting and Business Program, Ministry of Education. Committee for University’s Marketing Plan, UTM Facilitator for SSM-Lecturer, UTM Skudai Speaker for teaching portfolio, FPPSM, UTM Facilitator for SSM-Lecturer, UTM Skudai Adviser for Curriculum Development, Kuitttho, Batu Pahat Speaker for research methodology for post-graduate, UTM Skudai Facilitator for SSM-Lecturer, UTM Skudai Faculty Advisor for SIFE UTM Speaker for Marketing Management, Telekom Malaysia, Taiping, Perak Resource Person at High Technology Seminar, UTM Speaker for Marketing, Ministry of Entrepreneur Development and Cooperation, Johor Bahru. Task Force Committee for University’s Facility Management Panel of Assessor in Malaysia Quality Framework for Uitm and UM. Ministry of Higher Education. Committee for New Faculty, UTM Panel of Adviser for 19th IPTA, Universiti Malaysia Kelantan Panel of scope of work and room data for UMK Panel of Human Resource Development, Universiti Malaysia Kelantan. Panel for Marketing plan for SKIT Students, UTM Speaker for research methodology for post-graduate, UTM Skudai 57 UTM Quality Assurance Assessor Judge for Entrepreneurship Quiz, Johor State 2008 Task Force for Social Science Cluster, UTM Fasilitator for research methodology course for UTM’s Staff 2009 Research Alliance with Real Estate Economic & Analysis, UTM Member of Consultation in Financial and Technical committee for Strategic Business Units and Subsidiaries, UTM Assessor for Best Article in National Journal, UTM 2010 2011 2012 2013 2014 2015 Member of Internal Audit, UTM Speaker Department colloquium Technical Panel ERGS, MOHE Technical Panel FRGS, MOHE Chief Editor Jurnal Kemanusiaan, UTM. Technical Panel FRGS, MOHE External Activities - International Year: 2012 2013 2014 Editorial Advisory Board – Asia Pasific Journal of Research in Business Management Editorial Advisory Board – International Journal of Business Economics & Management Research Reviewer The International Review of Retail, Distribution & Consumer Research (Routledge) Reviewer Asian Case Research Journal (World Scientific & NUS) International Committee – International Conference on Information and Social Sciences, Nagoya, Japan. Reviewer Journal of Business Research (Elsevier) Reviewer British Journal of Economic, Management & Trade (Sciencedomain) Reviewer Asia Pacific Management Review Editor, Asia Pacific Management Review Editor, International Journal of Economics and Management Sciences Panel of Experts, Faculty of Management Sciences, International Islamic University, Pakistan. Scientific Committee – 2nd International Conference on Contemporary Marketing Issues, Athens, Greece. 58 Technical Reviewer Committee – The 3rd International Conference on Accounting, Business and Economics, Kuala Terengganu, Malaysia. Reviewer Sage Open 2016 Reviewer for Marketing Intelligence and Planning Chairman, International Conference on Business, Management and Tourism and Hospitality, Melaka, Malaysia. Reviewer, International Conference on Business, Management and Tourism and Hospitality, Melaka, Malaysia. Member of the QS Intelligent unit Community, UK.(QS world University Rankings). Designated Reviewer, International Conference on Engineering Management and Industrial Technology, Medan, Indonesia. Designated Reviewer, International Conference on computer, communication, and control technology, Kuching, Sarawak. Reviewer, International Conference on instrumentation control, cognitive science, optics, micro electro-mechanical system and information technology, Bandung, Indonesia. Reviewer, World Virtual Conference on Social Sciences, Johor Bharu, Malaysia, International Committee, International Conference on Information and social science, Fukuoka, Japan. Awards Year: 1993-1997 1998 1999 2000 2005 2005 2006 2007 2008 2009 The awards Scholarship for SLAB (Skim Latihan Bumiputra) UTM Excellent Service Award –Faculty level. Excellent Service Award –University level. Appointed as Associate Professor (Marketing). Best Paper Award at Asia Pacific Marketing Conference 2005 Service Award 2005 (from P1T5 to P2T6). Best Research personality 2006 at Faculty level Best Paper Award at Business and Information Conference 2007 Excellent Service Award – University Level Best Consultant Team Award – University Level 59 2010 2011 2012 2013 2014 20 Years Service Award – University Level. December Most creative idea – University Level Excellent Service Award – Faculty level Best Paper Award at Global Islamic Marketing Conference 2012 Appointed as Professor in Marketing Listed in Who’s Who in the world – Marquis USA Listed in 2000 Outstanding Intellectual of the 21st Century – IBC Cambridge, UK Listed in Leading educators of the world – IBC Cambridge, UK Best Paper Award at AICEBM 2014 Assessor on Professorial Candidate 2007 Khairul Anuar Mohd Ali, PhD Fakulti Sains dan Teknologi, UKM Post for: Associate Professor Area of specialization: Quality Management 2008 Norasmah Othman, PhD Fakulti Pendidikan, UKM Post for: Associate Professor Area of specialization: Entrepreneurship Education 2010 Anizah Hj Zainuddin, PhD Fakulti Pengurusan Perniagaan, UiTM Post for: Associate Professor Area of specialization: Retailing Management 2013 Norasmah Othman, PhD Fakulti Pendidikan, UKM Post for: Full Professor Area of specialization: Entrepreneurship Education 2013 Fauziah Shaik Ahmad, PhD International Business School, UTM Post for: Associate Professor Area of specialization: Branding Management 2014 Noriah Yusof, PhD School of Science Social, USM Post for: Associate Professor Area of specialization: Industrial Geography 60 Selvan a/l Perumal College of Business, UUM Post for: Associate Professor Area of specialization: Marketing 2015 Nor Azila Md Noor College of Business, UUM Post for: Professor Area of specialization: Marketing Siti Hasnah Hassan School of Management, USM Post for: Associate Professor Area of specialization: Marketing Mohd Sobri Don Law, Government and International Business, UUM Post for: Associate Professor Area of specialization: International Business Ng Kim Soon Management and Technology, UTHM Post for: Associate Professor Area of specialization: Business Administration 61