JOB DESCRIPTION
SECTION 1
DIRECTORATE:
Leisure Services
POST NO:
SECTION:
Leisure Services
Development
GRADE:
POST TITLE:
Beach Patrol Officer
RESPONSIBLE TO:
Waterfront & Venue
Manager
LOCATION:
Fleetwood & Cleveleys
Waterfront
7
RESPONSIBLE FOR: Beach
Patrol Assistants
SECTION 2
OVERALL JOB PURPOSE:
To manage the efficient and effective day to day operation of the Beach Patrol service
on Fleetwood and Cleveleys Waterfront, ensuring the highest levels of customer care,
safety and welfare of the users.
SECTION 3
KEY TASKS AND RESPONSIBILITIES:
1.
To supervise and organise the Beach Patrol team to meet the operational
requirements of the service.
2.
To develop and deliver a high quality customer experience that will present a
positive image of the section.
3.
To coordinate and provide induction and in-service training in accordance with
normal operating procedures and or identified requirements of the service.
4.
Initiate improvement to working practices and processes through a systems
thinking approach.
5.
Ensure that communication is effective and that the decision making process is
transparent.
To lead and work as part of the Beach Patrol team.
6.
7.
To develop and maintain effective working relationships with other sections of
the Waterfront & Venue team.
JOB DESCRIPTION
SECTION 3
KEY TASKS AND RESPONSIBILITIES:
8.
9.
Demonstrate good leadership characteristics at all times and take responsibility
for the development of an effective team.
To be responsible for managing and monitoring budgets associated with the
Beach Patrol service.
10.
To produce reports that detail appropriate user information and record incidents
etc
11.
To respond to and ensure that the team are working in accordance with all
legislative requirements associated with the operation including beach risk
assessments and operating procedures.
12.
To liaise with all appropriate emergency services as and when required.
13.
To support the Waterfront & Venue Manager in the development of the section.
14.
To undertake any other duties commensurate with the grade as may be directed
PERSONAL REQUIREMENTS: To maintain a smart appearance and to work
enthusiastically in the promotion of the public image of the Borough in the areas of
responsibility outlined above and to be of maximum assistance to the general public
wherever the opportunity arises.
SECTION 4
SPECIAL CONDITIONS
(e.g. week-end work, shift allowance, car/telephone allowance)
As the Waterfront section delivers a seven-day service the salary is inclusive of
weekend and evening work.
Overtime will only be paid once 48 hours (pro-rata for part time staff) has been worked
in the working week (Monday – Sunday).
Overtime is payable at plain time.
The provision of a mobile telephone for work purposes only.
The postholder will be required to undertake an Enhanced Disclosure from the Criminal
Records Bureau.
The council operates a strict non-smoking policy.
The post is seasonal initially working weekends only from 29 May 2010 and then
fulltime from 3 July until 5 September 2010.
The postholder will be expected:






To adopt a flexible approach to changing patterns of work and undertake such
other duties as are consistent with the job purpose and grade of post.
To promote best practice in meeting the requirements of Health and Safety
legislation and Council policy, and comply with other relevant statutory legislation.
To carry out duties in accordance with the Council’s policy on equality and diversity.
To accept that everyone has a right to their distinct identity, treating everyone with
dignity and respect and ensuring that what our customers tell us is valued by
reporting it back into the organisation.
To provide quality services that are what our customers want and need, giving
customers the opportunity to comment or complain if they need to, working with
them to identify what needs to be done to meet their needs and informing
managers about what customers say in relation to the services delivered.
To develop oneself and others making every effort to access development
opportunities and contribute effectively by participating in the Council’s performance
management scheme.
To be responsible for Data Quality.
SECTION 5
This Job Description is current at the date shown below. In consultation with
you it is liable to variation by management to reflect, or anticipate changes in, or
to, the job.
SECTION 6
Prepared by: Leisure Services Development Manager
Date: April 2010
Postholder:
Date of issue: