SYLLABUS
University of Baltimore Division of Applied Behavioral Sciences
Organizational Psychology APPL 641.185 (4412)
Fall 2014
Instructor: Tom Mitchell, Ph.D.
Phone: (410) 837-5348
Homepage: http://home.ubalt.edu/tmitch
TMITCHELL@UBALT .EDU
Class meets: Wednesdays 5:30 - 8:00 PM
Classroom: Learning Commons, Room AC 234
Office: Learning Commons, Room LC 411
Office Hours: Tuesdays and Wednesdays 12-2PM
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Sakai Logon
Instructions for accessing e-reserves (MS Word file) See Instructor for password for
e-reserves
UB site for travel funds to conferences (Scroll down)
UB Achievement and Learning Center
ADDITIONAL REFERENCES FOR ORG PSYCH (LeBreton)
What I Now Know: Tips, Advice and Opinions (I wish I had known before I
finished the program) from Heather Galbraith and Summer Schlesinger
Course Catalog Description: An analysis of the psychological theories and findings that explain
individuals' behavior in an organization. Traditional theories of motivation, satisfaction and
leadership will be explored yet a major emphasis will center on the application of psychological
principles to lead and motivate.
Course objectives: To prepare the student for implementing effective procedures for increasing
productivity while improving the quality of work life of employees. To familiarize students with
the traditional and contemporary theories and practices relating to motivation, leadership and job
satisfaction. To enable the student to apply the theories to improving organizational
effectiveness.
Texts required:
Landy, Frank J., & Conte, Jeffrey M. (2013). Work in the 21st Century: An Introduction to
Industrial and Organizational Psychology. 4th edition Blackwell Publishing ISBN- 978-1-1182920-7
Deci, Edward, & Flaste, Richard (1995) Why We Do What we Do (1995) Penguin Press ISBN: 0
14 02.5526 5
Other assigned readings: (see schedule below)
Web Sources:
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Work in the 21st Century: An Introduction to Industrial and Organizational
Psychology.
4th edition Landy & Conte Text materials online
All cases (Motivation/Satisfaction/Leadership) for this class
http://www.siop.org Society for Industrial/Organizational Psychology (see IO
related sites) Psychology journals on line
SIOP Exchange http://siopexchange.typepad.com/the_siop_exchange/
Society for Human Resources Management http://www.shrm.org
Chesapeake Human Resources Association http://www.chra.com
Personnel Testing Council of Washington D.C. http://www.ptcmw.org/
Description of I & O psychology
http://en.wikipedia.org/wiki/Industrial_and_organizational_psychology
Journal of Applied Psychology
Class format: Lecture, class discussions and group problem solving activities.
Course requirements:
1. Demonstration of an understanding of assigned readings;
2. Successful completion of two exams
3. Three individual case reports (submitted on due date)
4. Responses to Chapter questions posted in discussion forums (Sakai).
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Cases for class reports
INSTRUCTIONS FOR PREPARATION OF CASE REPORTS Good example of
Case Report: Benefits for Acme Aluminum
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How to write an executive summary
Effect v. Affect...know the difference
Grade determination: Exams (40%) + Cases (60%) = 100%
Mid term and final exams (20% each) + three case reports (20% each)
Cases available: ALL CASES ON LINE
Range of letter grades for each report: A, B+, B, C+, C, F
Schedule of Assignments:
Week 1: August 27
Landy & Conte: Chapter 1: What is Industrial & Organizational Psychology? (modules 1.1
-1.4) Chapter 1 Questions
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Description of course objectives, requirements, Cases for individual & team problem
solving assignments
Trial case: The Skeptical Ceo
Example of a good paper for this trial case: Applications of Industrial and
Organizational Psychology: Benefits for Acme Aluminum
The Future of HR
NOT SO FAST (on F. Taylor Jill Lepore, 2009)
Week 2: September 3
Landy & Conte: Chapter 2: Methods and Statistics in Psychology (modules 2.1 - 2.4)
Chapter 2 Questions
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Difference between I/O and HR Practitioner (TIP, July, 2000 by Lori Foster)
Scales of Measurement PPT
Week 3: September 10
Landy & Conte: Chapter 8 The Motivation to Work (Modules 8.1 & 8.2) Chapter 8
Questions
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Automaton the Ghost in the Machine
Tolman and Honzik latent learning
Equity theory (PPT)
U. Toronto Motivation theory (Instructor: Chun Wei Choo)
Porter Lawler VIE model (bola.biz)
Manfacturing to target
Six sigma
Job Char Model (JCM) power point (JCM) Hackman & Oldham: (Landy text:
p352)
Job Diagnostic Survey (JDS) SUMMARY OF JDS (Datner's)
Choose a Case (any one) Cases on Motivation
*** Report due for trial case The Skeptical CEO (optional)******
Week 4: September 17
Landy & Conte: Chapter 8 The Motivation to Work (con't) (Modules 8.3 & 8.4) Chapter 8
questions
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Judge et al. (2002). Relationship of personality to performance: Motivation: A metaanalytic review. Journal of Applied Psychology, 87, 797-807.
Deci & Flaste: Why We Do What We Do
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Ryan, R. & Deci, E. (2000) Self-determination theory and the facilitation of intrinsic
motivation, social development, and well-being. American Psychologist., 55, 68-78.
Articles: Kohn, A. (1993) Why incentive plans cannot work. Harvard Business
Review. Sept-Oct.
Stewart, G.B. et al. (1993) Rethinking Rewards Harvard Business Review. Nov-Dec.
Kohn Responds
The Secret of Effective Motivation NYT 7-4-14
Incentive pay for Gov't disability wkrs (Washington Post 8-26-13)
Sources for Deci and Ryan Measures:
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Deci and Ryan's Self Determination Theory
Individual Styles Questionnaire
General Causality Scale Description (Deci & Ryan)
GCOScores for two Org Psych Classes
Individual Styles (GCOS) scoring temlate (Excel)
Week 5: September 24
Landy & Conte: Chapter 9 Attitudes, Emotions, and Work (Module 9.1) Chapter 9
Questions
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Saari, L. M., & Judge, T. A. (2004) Employee attitudes and job satisfaction. Human
Resource Management, Vol. 43, No. 4, Pp. 395–407
SIOP Job Attitudes
Group discussion questions
Complete the JSS for a job you have had, score it and bring the completed form
to class.
(use the MS Word version, not the online one)
Description of several Job Satisfaction Scales
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Smith Kendall Job Satisfaction (JDI)
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Paul Spector's Job Satisfaction Scale Info
JSS on line
Job-related Affective Well-being Scale, JAWS
JSS APPL 641 class norms
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Choose a case (any one) Cases on Job Satisfaction
Week 6: October 1
Landy & Conte: Chapter 9 Attitudes, Emotions, and Work (con't) (Modules 9.2 & 9.3)
Chapter 9 Questions
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Article: Bakker, A. B. (2011) An evidence-based model of work engagement.
Current Directions in Psychological Science, 20, 265-269.
DOI: 10.1177/0963721411414534
JSS Fa 13 student sample cf to Norms (Siddiq Kassam)
Demonstration of Employee Satisfaction survey report: Tyrone Org Survey
Example of PPT presentation to management: Tyrone Org Results
*** Report due for Case: Motivation ***
Week 7: October 8 Review for midterm
Special guest appearance from Prometric
Jessica Russell, Corporate Recruiter and Kate Hill, Sr. Manager
of Test Development
Week 8: October 15 *** Midterm Exam ***
Week 9: October 22
Landy & Conte: Chapter 11 Fairness and Diversity in the Workplace (all Modules) Chapter
11 Questions
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WSJ article: Get rid of the Performance Review
hand out GZTS to be completed and returned by Nov 2 ***
Week 10: October 29
Landy & Conte: Chapter 12 Leadership (Modules 12.1 & 12.2) Chapter 12 Questions
LMX Exchange theory (SIOP)
Vroom Yetton Decision Tree
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Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job
performance. Personnel Psychology. 44, 1-26
Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five
personality factors J. of Applied Psych. v.79, no. 2. pp 272-279
Big five personality characteristics (Handout individual difference measures)
*** Report due for Case: Satisfaction ***
Choose a Case (any one) Cases on Leadership
Week 11: November 5
Landy & Conte: Chapter 12 Leadership (con't) (Modules 12.3 & 12.4) Chapter 12
Questions
Review midterm exam answers
***collect GZTS inventories ****
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Humanitarian Work Psychology ppoint Global Work Force Brochure PDF file
Gender in Leadership (SIOP)
Article: Bass, B. M. (1997) Does the transactional-transformational Leadership
paradigm transcend organizational and national boundaries? American
Psychologist, 52, 130-139.
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List of 19 Leadership SKAs
Startling evidence that working causes productivity
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Week 12: November 12 Personality Assessment Inventories
Special Guest: Mark Tregar, MS, Managing Consultant, IBM
GZTS descriptives for Fa 3013
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Real World Consulting
Guilford-Zimmerman Temperament Survey
Guilford-Zimmerman Temperament Survey stats
Guilford-Zimmerman Temperament Survey stats for Gender (3 scales)
California Psychological Inventory Scale Definitions
NEO-PI Big Five
IPIP
16PF
Week 13: November 19
Landy & Conte: Chapter 13 Teams in Organizations (Modules 13.1 & 13.3) Chapter 13
Questions
*** Report due for Case: Leadership ***
Peter Drucker' Legacy: (WSJ) article 11-14-05
Atlas Box company
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Flight 90
Study of Boredom in Committee meetings
Team decision process (power point slides)
Some ideas are so bad that only team efforts can account for them WSJ 9-29-04
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Team Performance (Small Groups Research: Sage)
November 26 **** Thanksgiving Holiday *****
Week 14: December 3
review for final exam
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Separation Anxiety: Canon stays in Japan WSJ 9/27/04
WSJ Peer group pressure
Homeland Security Merger (Balt Sun 11/26/02) What problems of culture change will
the homeland security merger experience?
Week 15: December 10 ***Final
Exam ***
Readings on reserve in Langsdale Library:
e-Reserve holdings
Barrick, M. R., & Mount, M.K. (1991) The Big Five personality dimensions and job
performance. Personnel Psychology. 44, 1-26
Bass, B. M. (1997) Does the transactional-transformational Leadership paradigm transcend
organizational and national boundaries? American Psychologist, 52, 130-139.
Collins, J. M. (1998). Race, Job Applicants, and the Five-Factor Model of Personality:
Implications for Black Psychology, Industrial/Organizational Psychology, and the Five-Factor
Theory. Journal of Applied Psychology
Deci, R. & Ryan, R. (2000) Self-determination theory and the facilitation of intrinsic motivation,
social development, and well-being. American Psychologist., 55, 68-78.
Kohn, A. (1993) Why incentive plans cannot work. Harvard Business Review. Sept-Oct.
(reserve)
Mount, Barrick & Strauss (1994) Validity of observer ratings of the big five personality factors
J. of Applied Psych. V.79, no. 2. pp 272-279
Stewart, G.B. et al. (1993) Rethinking Rewards. Harvard Business Review. Nov-Dec. (Reserve)
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