Problemset
Title
Chapter 10 Quiz
Introductory
Text
Question 1
Type:
Multiple Choice
What is leadership?
Hint:
The credo of Alexander Dumas's three musketeers.
Feedback for all
incorrect answers:
LO: Define leadership and understand the differences between
leadership and management (pp. 359-364)
Answer
Graded
As
The exercise of authority, whether formal or informal, in directing and
coordinating the work of others.
Correct
The exercise of power in directing people to do what they will not
otherwise do.
Incorrect
Feedback
The exercise of authority in directing people to hold certain ideological Incorrect
beliefs.
Question 2
Type:
Multiple Choice
The exercise of power in compelling people to join the military.
Incorrect
The exercise of authority in influencing people to donate to charitable
organizations.
Incorrect
The proposition that some people have unique leadership characteristics and qualities that
enable them to assume responsibilities not everyone can execute is advanced by which
theory?
Hint:
Best summed up as a law of situation.
Feedback for all
incorrect answers:
Question 3
Type:
Multiple Choice
Answer
Graded As
Contingency theory
Incorrect
Transactional theory
Incorrect
Trait theory
Correct
Leadership theory
Incorrect
Organization theory
Incorrect
Feedback
What kind of a leader has the ability to change an embedded organizational culture by
creating a new vision for it and marshaling the appropriate support to make that vision a
new reality?
Hint:
Lee Iacocca faced this in 1974 when he took over Chrysler Corporation.
Feedback for all
incorrect answers:
Question 4
LO: Analyze the major assumption of trait theory, and explain
transactional and contingency approaches to leadership (pp. 364-367)
LO: Understand the importance of transformational leadership in
organizational change and survival (pp. 368-370)
Answer
Graded As
Charismatic leader
Incorrect
Authoritarian leader
Incorrect
Democratic leader
Incorrect
Transactional leader
Incorrect
Transformational leader
Correct
What often causes managers to overmanage?
Feedback
Type:
Multiple Choice
Question 5
Type:
Multiple Choice
Question 6
Type:
Multiple Choice
Hint:
By focusing on leading, you miss out on the big picture.
Feedback for all
incorrect answers:
LO: Evaluate the differences between micromanagement and
overmanagement (pp. 370-371)
Answer
Graded As
Structural rigidity
Correct
Structural clarity
Incorrect
Organizational culture
Incorrect
Structural insecurity
Incorrect
Organizational restructuring
Incorrect
According to Franklin D. Roosevelt, "The presidency is not merely an administrative office."
What type of a place is it?
Hint:
President Theodore Roosevelt called it the "bully pulpit."
Feedback for all
incorrect answers:
Type:
Multiple Choice
LO: Describe the characteristics of effective moral leadership (pp. 371374)
Answer
Graded As
It is preeminently a place of executive leadership.
Incorrect
It is preeminently a place of legislative leadership.
Incorrect
It is preeminently a place of moral leadership.
Correct
It is preeminently a place of democratic leadership.
Incorrect
It is preeminently a place of authoritarian leadership.
Incorrect
Feedback
What is it that involves power bestowed on the occupant of a position by higher
organizational authority?
Hint:
Chester I. Barnard wrote about it in his 1938 study, The Functions of the
Executive.
Feedback for all
incorrect answers:
Question 7
Feedback
LO: Define leadership and understand the differences between
leadership and management (pp. 359-364)
Answer
Graded As
Leadership
Incorrect
Management
Correct
Authority
Incorrect
Contingency power
Incorrect
Transactional power
Incorrect
Feedback
Which leadership-style-oriented transactional approach allows for a leader to share
decision-making powers with subordinates, leave decisions about assignments up to the
group, and participate in group activities while trying not to monopolize?
Hint:
Effectiveness of leadership styles can be studied in the group effort of
10-year-old children engaged in activities.
Feedback for all
incorrect answers:
LO: Analyze the major assumption of trait theory, and explain
transactional and contingency approaches to leadership (pp. 364-367)
Answer
Graded As
Authoritarian
Incorrect
Democratic
Correct
Feedback
Question 8
Type:
Multiple Choice
Totalitarian
Incorrect
Socialistic
Incorrect
Libertarian
Incorrect
Throughout history the most successful leaders-whether generals, managers, or football
coaches-have been known to be what type of thinkers?
Hint:
Historian Stephen E. Ambrose wrote that Eisenhower thought this was a
critical asset.
Feedback for all
incorrect answers:
Question 9
Type:
Multiple Choice
Answer
Graded As
Pessimistic thinkers
Incorrect
Optimistic thinkers
Correct
Socialist thinkers
Incorrect
Communistic thinkers
Incorrect
Liberal thinkers
Incorrect
Type:
Multiple Choice
LO: Evaluate the differences between micromanagement and
overmanagement (pp. 370-371)
Answer
Graded As
Overmanagement
Incorrect
Micromanagement
Correct
Authoritarian
Incorrect
Democratic
Incorrect
Conservative
Incorrect
Feedback
Which doctrine postulates that the presidency is a place of moral leadership and should
employ rhetoric to lead public opinion?
Hint:
"The Rise of the Rhetorical Presidency" argues that historically
presidents relied much more heavily on party and political leadership in
the Congress for support.
Feedback for all
incorrect answers:
Question 11
Feedback
What type of management style can drive employees over the edge into violence?
Hint:
In 1994, the Federal Centers for Disease Control and Prevention found
that murder was the second leading cause of death on the job for postal
workers.
Feedback for all
incorrect answers:
Question 10
LO: Understand the importance of transformational leadership in
organizational change and survival (pp. 368-370)
LO: Describe the characteristics of effective moral leadership (pp. 371374)
Answer
Graded As
Two faces doctrine of the presidency
Incorrect
Modern doctrine of the presidency
Correct
Executive presidency doctrine
Incorrect
Chief executive doctrine
Incorrect
Bully pulpit doctrine
Incorrect
Feedback
Leadership based on the compelling personality of the leader rather than on formal position
is known as what?
Type:
Multiple Choice
Question 12
Type:
Multiple Choice
Question 13
Type:
Multiple Choice
Question 14
Type:
Multiple Choice
Hint:
Another concept articulated by Max Weber.
Feedback for all
incorrect answers:
LO: Define leadership and understand the differences between
leadership and management (pp. 359-364)
Answer
Graded As
Charisma
Correct
Trait
Incorrect
Dogma
Incorrect
Style
Incorrect
Attitude
Incorrect
Feedback
What types of institutions are more competent because they allow for inevitable mistakes to
be corrected in an evolutionary manner before they lead to revolution?
Hint:
It inhibits learning and adaptation.
Feedback for all
incorrect answers:
LO: Analyze the major assumption of trait theory, and explain
transactional and contingency approaches to leadership (pp. 364-367)
Answer
Graded As
Socialist institutions
Incorrect
Communist institutions
Incorrect
Democratic institutions
Correct
Authoritarian institutions
Incorrect
Totalitarian institutions
Incorrect
Feedback
What types of leaders can lead employees through their fears and uncertainties to the
realization of the new vision?
Hint:
Edward G. Rendell did this as mayor of Philadelphia.
Feedback for all
incorrect answers:
LO: Understand the importance of transformational leadership in
organizational change and survival (pp. 368-370)
Answer
Graded As
Conservative leaders
Incorrect
Liberal leaders
Incorrect
Dogmatic leaders
Incorrect
Authoritarian leaders
Incorrect
Transformational leaders
Correct
Feedback
Who are the practitioners of micromanagement that frequently write detailed rules for
programs into legislation at all levels of government?
Hint:
Recall Mother Teresa's Missionaries of Charity's attempt to build a
homeless shelter in New York City.
Feedback for all
incorrect answers:
LO: Evaluate the differences between micromanagement and
overmanagement (pp. 370-371)
Answer
Graded As
Mayors
Incorrect
Legislators
Correct
Tax appraisers
Incorrect
Common cause groups
Incorrect
Feedback
Americans for the Future
Question 15
Type:
Multiple Choice
As a leader, why is the president so much more successful in foreign policy than domestic
policy?
Hint:
Recall the story of Secretary of Health and Human Services Louis W.
Sullivan.
Feedback for all
incorrect answers:
Question 16
Type:
Multiple Choice
Question 17
Type:
Multiple Choice
Question 18
Type:
Multiple Choice
Incorrect
LO: Describe the characteristics of effective moral leadership (pp. 371374)
Answer
Graded As
Because he comes to the table with cleaner hands.
Correct
Because he is a moral leader.
Incorrect
Because he is a global leader.
Incorrect
Because he is the Commander-in-Chief.
Incorrect
Because he is the Head of State.
Incorrect
Feedback
What is the most critical function of the chief executive of an organization?
Hint:
Chester I. Barnard wrote about it in his 1938 study, The Functions of the
Executive.
Feedback for all
incorrect answers:
LO: Define leadership and understand the differences between
leadership and management (pp. 359-364)
Answer
Graded
As
Feedback
To manage and lead members of the organization.
Incorrect
To establish and communicate a system of organizational values
among organizational members.
Correct
To promote the security of employees.
Incorrect
To satisfy all the organizational stakeholders.
Incorrect
To ensure that every stakeholder's opinion counts.
Incorrect
The assumption that leaders could be trained to act appropriately as called for by their
organizations is attributed to which leadership approaches?
Hint:
Recall the famous 1939 studies by K. Lewin and R. K. White.
Feedback for all
incorrect answers:
LO: Analyze the major assumption of trait theory, and explain
transactional and contingency approaches to leadership (pp. 364-367)
Answer
Graded As
Transactional leadership approaches
Correct
Totalitarian leadership approaches
Incorrect
Neoclassical leadership approaches
Incorrect
Classical leadership approaches
Incorrect
Scientific management leadership approaches
Incorrect
Feedback
Understanding the importance of instilling a winning optimism in their followers is the
hallmark of what type of leaders?
Hint:
Mayor Rudy Giuliani discussed using optimism to lead after the 2001
terrorist attacks.
Feedback for all
incorrect answers:
LO: Understand the importance of transformational leadership in
organizational change and survival (pp. 368-370)
Question 19
Type:
Multiple Choice
Question 20
Type:
Multiple Choice
Question 21
Type:
Multiple Choice
Answer
Graded As
Effective leaders
Correct
Moral leaders
Incorrect
Military leaders
Incorrect
Mayoral officials
Incorrect
Organizational leaders
Incorrect
Feedback
What are the two classic symptoms of organizational incompetence?
Hint:
A good case study would be the U.S. Postal Service from the mid-1980s
to mid-1990s.
Feedback for all
incorrect answers:
LO: Evaluate the differences between micromanagement and
overmanagement (pp. 370-371)
Answer
Graded As
Commitment and bureaucratic control
Incorrect
Overcommitment and bureaucratic overcontrol
Correct
Excessive oversight and red tape
Incorrect
Underproduction and corruption
Incorrect
Mistrust and overmanagement
Incorrect
Feedback
What has been the essence of leadership since ancient times?
Hint:
Refer to the History of the Peloponnesian War.
Feedback for all
incorrect answers:
LO: Describe the characteristics of effective moral leadership (pp. 371374)
Answer
Graded
As
Moving people in new directions. That is, taking them to places where
they did not know they wanted or needed to go.
Correct
Moving people in opposite directions. That is, taking them to places
where they know they wanted or needed to go.
Incorrect
Moving people in new environments for organizational training.
Incorrect
Scheduling retreats for employees in unfamiliar locations.
Incorrect
Allowing all the stakeholders to participate in organizational strategic
planning decisions.
Incorrect
Feedback
What gives a manager or leader legitimacy?
Hint:
Refer to the definition of legitimacy.
Feedback for all
incorrect answers:
LO: Define leadership and understand the differences between
leadership and management (pp. 359-364)
Answer
Graded
As
Presumably, managers have legitimacy because of the legal and
perceived rights that accompany their organizational positions.
Correct
Managers have legitimacy because of their charismatic leadership
styles.
Incorrect
Managers have legitimacy because of the rights bestowed on them by Incorrect
the constitution.
Feedback
Question 22
Type:
Multiple Choice
Question 23
Type:
Multiple Choice
Question 24
Type:
Multiple Choice
Question 25
Type:
Multiple Choice
Managers have legitimacy due to their training.
Incorrect
Managers' legitimacy comes from their experience and relationship
with the employees.
Incorrect
Which leadership approaches assert that different leadership styles will differ in their effects
in different situations?
Hint:
Think of Ulysses S. Grant and the American Civil War.
Feedback for all
incorrect answers:
LO: Analyze the major assumption of trait theory, and explain
transactional and contingency approaches to leadership (pp. 364-367)
Answer
Graded As
Transactional approaches
Incorrect
Contingency approaches
Correct
Classical approaches
Incorrect
Neoclassical approaches
Incorrect
Libertarian approaches
Incorrect
Feedback
The belief that leaders are born, not made, borders on the assumption of which leadership
concept?
Hint:
It is also called the "great man" theory.
Feedback for all
incorrect answers:
LO: Understand the importance of transformational leadership in
organizational change and survival (pp. 368-370)
Answer
Graded As
Contingency leadership
Incorrect
Transformational leadership
Correct
Authoritarian leadership
Incorrect
Totalitarian leadership
Incorrect
Neoclassical leadership
Incorrect
Feedback
What types of managers are among the major structural causes of organizational
incompetence?
Hint:
Compare overmanagement versus micromanagement.
Feedback for all
incorrect answers:
LO: Evaluate the differences between micromanagement and
overmanagement (pp. 370-371)
Answer
Graded As
Effective managers
Incorrect
Authoritarian managers
Incorrect
Threatened managers
Correct
Unproductive managers
Incorrect
Productive managers
Incorrect
Feedback
What type of rhetoric, which presidents once employed only rarely, now serves as one of
their principal tools in attempting to govern the nation?
Hint:
Presidents attempt to move the public by programmatic speeches that
exhort and set forth grand and ennobling views.
Feedback for all
incorrect answers:
LO: Describe the characteristics of effective moral leadership (pp. 371374)
Answer
Graded As
Bully pulpit
Incorrect
Popular or mass rhetoric
Correct
Charismatic rhetoric
Incorrect
Neoclassical rhetoric
Incorrect
Organizational rhetoric
Incorrect
Feedback