Running head: BRIDGING RESEARCH AND PRACTICE Scholar Practitioner Abstract ~Sample Paper~ Please refer to the Research and Theory Full manuscript sample paper, as the guidelines remain the same for this type of manuscript. Bridging Research and Practice: An Interim Report on 5 Pilot Projects Saul Carliner Concordia University Copyright © 2011 Saul Carliner 1 BRIDGING RESEARCH AND PRACTICE 2 Bridging Research and Practice: An Interim Report on 5 Pilot Projects Problem Statement: Why do practicing professionals in our field continue to resist e-learning, claiming it is less effective than classroom-based learning? It’s not for a lack of empirical evidence; several meta-analyses have concluded that e-learning is at least as effective as classroom instruction and, at times, more effective (Means, Toyama, Murphy, Bakia, & Jones 2010, Sitzmann, Kraiger, Stewart & Wisher 2006, Bernard, Abrami, Lou, Borokhovski, Wade, Wozney, Wallet, Fiset, & Huang 2004). One plausible explanation suggests that practicing professionals rely “heavily on their experiences” (Rowland 1992, p.78). But an equally plausible explanation is that practicing professionals lack familiarity with research in their areas of work. For example, Rynes, Colbert, and Brown (2002) found that Human Resources (HR) professionals’ beliefs about 12 of 35 practices varied from the research findings. They also found that certain groups of professionals were more likely to be familiar with the research, including those in higher levels of an organization, those who held professional certification and (not surprisingly) those who regularly read the research literature. This lack of familiarity with research has real-world implications for these practicing professionals and their employers. Ulrich, Brockbank, Yeung, and Lake (1995) found that a lack of HR knowledge deters the career advancement of HR practitioners. Terpstra and Rozell (1997) found companies whose HR professionals read the academic literature had higher financial performance than those who do not. Practicing professionals’ lack of familiarity with research also has serious real-world implications for academic researchers. Many of us are supported by publicly funded research councils. When our work goes unused or is perceived as irrelevant the public withdraws its funding. In BRIDGING RESEARCH AND PRACTICE 3 response to recent budget crises in Canada and the UK, federal governments significantly cut funding to research in areas related to HRD. Many researchers have studied this gap between research and practice, and suggest solutions for bridging it. Deadrick and Gibson’s (2007) are typical: better communication between researchers and professionals, turning knowledge into action, and articulate and promote a common body of knowledge. Like most suggestions, Deadrick and Gibson are short on specifics on how to implement their suggestions and overlook the basic problem that no direct path exists between research and practice (Havelock 1969). Indeed, and Gibson’s suggestions overlook many road blocks that exist on the what could be the pathway from research and practice, most of which are rooted in one or more assumptions, many of which are either false or incompletely thought through. The first of those false assumptions pertains to the ability of practicing professionals and those who serve them to make sense of assertions and the evidence supporting them. This is serious because people make decisions based on what they believe to be credible data, which may or may not meet a research standard. Consider the reporter for the practitioner-focused HR Magazine who wrote about the growing importance and credibility of graphology (handwriting analysis) as a technique for selecting employees. Unfortunately, the empirical evidence refuted these assertions (Rynes, Colbert, & Brown 2002). The research community further complicates the matter by failing to agree on what makes evidence credible. Some advocate for only the “gold standard” (Slavin 2008), reports of randomized experimental studies conducted at several locations and, if possible, replicated several times. Others take a more pluralistic view. Cochran-Smith (2006) advocates for transferring evidence from many types of studies, including qualitative ones. King (1995) and McIntyre (2005) favour evidence from both academic and other sources, such as research from governments and nonprofit organizations like the American Society for Training and Development (which conducts, among BRIDGING RESEARCH AND PRACTICE 4 others, an annual industry survey) and the Conference Board, which tracks spending on workplace learning. The next assumption that academic research is relevant to practicing professionals. Although experts recommend engagement with practice (Van de Ven 2007), the evidence suggests dis-engagement. For example, Deadrick and Gibson (2007) found that the topics covered by the peer-reviewed publications in human resource management (whose primary audiences are researchers) significantly differed from those published by professional magazines (whose primary audiences are practicing professionals). Even if the research is relevant to practice, the report of that research must relevant to practicing professionals. That the traditional research report meets that need is the third assumption. The concepts of user-centered design (Norman & Draper 1988) suggest that effective reports are tailored for the context of practice. But reward systems in academic institutions favor reports that are irrelevant to practice. They favour, instead, reporting research in the traditional 5-part report for publication in peer-reviewed journals. These journals favour language “so technically complex that they are nearly inaccessible to individuals without a doctorate degree” (Rynes, Colbert, & Brown, p.149) and in formats that are similarly inaccessible to professionals. That’s because the traditional 5-part research report is written by researchers for other researchers so that the other researchers can replicate their findings; practitioners are not a primary audience. No wonder that, a preliminary study of readership of research journals by practicing professionals by Carliner, Legassie, Belding, Ribiero, Johnston, MacDonald, and Hehn, (2009) found that overwhelming majority of trainers did not read even professional magazines, much less research journals. No wonder, too, that Rynes, Colbert and Brown call for alternative means of dissemination (2002, p.165) BRIDGING RESEARCH AND PRACTICE 5 The fourth assumption is unique to HRD; that researchers can oversee transfer to practice. In healthcare and primary and secondary education, where the application of evidence-based practice is most developed, research has assisted with efforts to transfer research to practice (such as Fixsen, Naoom, Blases, Friedman, & Wallace, 2005). But those environments are regulated ones in which professionals must be licensed and work practices are often closely governed by oversight agencies, such as health and education ministries. Transfer can be closely monitored and assessed for fidelity with the actual research-based recommendation. In contrast, HRD professionals work relatively independently. Changes in work practice cannot be dictated by statute; practitioners must be persuaded to apply evidence in practice and determine for themselves the fidelity of their applications. Because the tenure and promotion system in universities generally does not reward researchers for their efforts to transfer research to practicing professionals, many try to shift the responsibility to the practicing professionals, as did Deadrick and Gibson (2007) in response to their findings of a gap between practicing professionals and researchers. “HR Professionals should develop knowledge building and sharing activities with the HR Academic community as a means of developing those same activities within their organizations” (p.137). But the empirical evidence already reported, suggests that researchers need to take more active measures if they are to successfully transfer research to practice, because few practicing professionals are reading peer-reviewed journals, even on a rare basis. Some are responding. For example, Ruth Clark has worked with various researchers to publish several best-selling books that present research-validated heuristics that practicing processionals can immediately apply in their work. Her E-Learning and the Science of Instruction (Clark & Mayer 2007) popularizes much of the multimedia research conducted by co-author Richard Mayer. BRIDGING RESEARCH AND PRACTICE 6 Theoretical Framework: This project addresses one of the assumptions just described; that practitioners read research reports. Instead, building on the concept of user-centered design, this project attempts to design and test alternative formats for reporting research that raise awareness of research and make it available to practicing professionals in formats that are useful within their contexts. It specifically applies a design-based approach (Reeves, Herrington, & Oliver 2005, Based Research Collective 2003), in which the researcher designs and assesses various formats for presenting research to practicing professionals that are appropriate to real-world contexts. All of these formats are being developed and tested with the partnership of a professional organization, which is responsible for promoting the materials and providing evaluations. Research Questions: Specifically, this project explore the question, “How can research be communicated to practicing professionals in useful and timely ways?” Answering this question can help researchers strengthen the designs of the interventions and, ideally, expand the use of evidence-based practice in the field. In the project, various efforts are being designed, implemented, and evaluated. Each project is an isolated one, developed in conjunction with a sponsor. This paper provides an opportunity to look at them cohesively. Formats to Be Assessed: This in-process project explores the effectiveness of the following interventions aimed at transferring research to practice. Some of these interventions are face-toface or webcast events, whose potential reach is limited but in-depth. Other interventions are publications (online and in print), whose potential reach is wider, but less in-depth BRIDGING RESEARCH AND PRACTICE 7 Research-to-Practice conferences included on the programs of national and international conferences for HRD practitioners. These events—all of which are at least 1 day long—have taken a few forms. Some have been peer-reviewed, others have been invitational. Some have primarily involved the presentation of research; others have included activities to promote transfer of the findings presented. Evidence suggests that invitational research events generate stronger attendance and evaluations from participants. Research-to-Practice events, which are similar to the Research-to-Practice conferences, but intended to draw local audiences while taking advantage of the opportunity to meet with visiting researchers. Evidence suggests that these events generate positive evaluations from participants, although they are not as satisfying for some researchers. Articles for professional publications, which present research findings for practicing professionals, using a style and language appropriate to their needs. As of now, reaction to these articles has not been evaluated but another one is scheduled for 2011 and reaction will be assessed. Press conference with editors of trade publications (intended to address reporting in trade press that contradicts the research, an issue raised by Rynes, Colbert and Brown (2002)). Many of the editors of trade publications have their primary professional expertise in journalism and communications and may not have a strong familiarity with the research in the field. This press conference—an activity that is currently under design—is intended to familiarize editors with potential sources and raise their awareness of situations in which the empirical evidence is at odds with the prevailing advice for practice. The pilot press conference is scheduled for August 2011. BRIDGING RESEARCH AND PRACTICE 8 A website with research-based heuristics about various aspect of HRD that practitioners can consult when making decisions about their work. The website also “rates” the quality of the research evidence supporting the heuristic. This in-process project in Canada is adapted from a concept used by the US Department of Health and Human Services for its website of heuristics for effective web development. Usage statistics for the US HHS site suggests this can be an effective dissemination tool. Contributions to Human Resource Development Among the items named in the mission of the Academy are “to foster research-practice linkages” and “to disseminate knowledge of human resource development theories, processes, and techniques.” So, at the least, this project is aimed at achieving the mission of the Academy. More fundamentally, however, this project is aimed at demonstrating that alternatives to the traditional research conference and peer-reviewed publication can be effective at transferring research to practice, because these methods raise awareness of the research and provide it to practicing professionals at the time of need in a context that is useful to them. That, in turn, should facilitate wider dissemination of the results and greater application of them. BRIDGING RESEARCH AND PRACTICE 9 References Bernard, R. M., P. C. Abrami, Y. Lou, E. Borokhovski, A. Wade, L. Wozney, P.A. 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