Technology Commercialization MBAH 698-04 CRN 77946 / MBAB 698-03 CRN 78490 Spring 2009, Th, 7:15 - 10:00 PM, Hilton 103 Instructor: Office and phone: Email: Office Hours: Dr. Elissa Grossman Hilton 266; (310) 338-7401 elissa.grossman@lmu.edu Tuesdays, 1:30 - 3:30 PM Wednesdays, 4:00 - 6:00 PM Thursdays, 4:00 - 6:00 PM By appointment I. REQUIRED COURSE MATERIALS 1. Course reader: Available online at www.xanedu.com / Purchase instructions posted to Blackboard 2. Back Bay Battery simulation: Available for purchase at www.hbsp.harvard.com / Purchase instructions provided in class 3. Additional readings and assignments posted to Blackboard, distributed in class, or listed with URL at the end of this syllabus II. COURSE DESCRIPTION This course is designed to provide students with theoretical and practical knowledge about how new technologies are brought to market, both within large company or university environments (intrapreneurship) and start-up environments (entrepreneurship). A case-based approach will be used to motivate classroom discussion about the technology commercialization process, with particular attention paid to issues of new technology sourcing, intellectual property protection, resource and development pathways, business model development, and business execution. Print cases will allow in-depth exploration of the typical challenges facing those who invent and/or attempt to commercialize new technologies. Guest speakers will share their experiences in technology commercialization, addressing a full range of issues from technology development through product creation, business launch, and business growth. Additionally, students will participate in a term-length consulting project where they are asked to research and elaborate, on behalf of an external partner, an application and commercialization plan for a developing technology. III. COURSE OBJECTIVES In this course, you will build your conceptual and practical knowledge of technology commercialization. More specifically, you will: 1. Enhance your understanding of the various business approaches that can be used to commercialize technology – efforts within companies, universities, incubators, spin-offs, and standalone start-ups. 2. Increase your awareness of the steps involved in taking a technology from concept to market, with particular attention paid to product development, IP protection, and go-to-market issues. 3. Have an opportunity to adopt the perspective of a CEO/founder or corporate decision-maker and grapple with the challenges they face in managing technology commercialization. 4. Expand your understanding of various industries and the entrepreneurial dynamics therein. 1 5. Develop an understanding of key concepts, frameworks, and issues associated with technology commercialization. 6. Improve your long-term ability to assess and direct technology projects in multiple environments. IV. COURSE COMMUNICATION Course communication will take place through announcements in class, emails, and Blackboard. Additional readings (i.e., those not found in the reader) will also be posted to Blackboard. As a result, it is imperative that you have a fully operational Blackboard account. The easiest and quickest way to reach me is by sending me an email. Another option is to leave a message on my voice mail, but be aware that I check my phone messages less frequently than email. If you want to meet with me at any time outside of class, just email me or speak to me about scheduling an appointment. V. CLASSROOM POLICIES 1. Know this syllabus in its entirety. You are responsible for all syllabus contents, even if those contents are not expressly discussed in class. 2. Appropriate attire (i.e., not too casual) is expected on guest speaker days. Presentable attire communicates respect to guests. 3. Turn off cell phones and other personal communication devices prior to the start of class. Also, turn off and close laptop computers. If you remain enrolled in this class, it is assumed to mean that you have read and understood this syllabus. By enrolling, you promise to uphold the policies and guidelines detailed herein and agree to complete all required course work. VI. ATTENDANCE AND PARTICIPATION Attendance Requirements 1. You are allowed to miss one class without penalty, no questions asked (not including sessions in which your team is expected to present). Subsequent absences over this limit will reduce your Attendance and Participation grade. 2. You are expected to show up on time and stay until the end of class. Late arrivals and early departures (in the absence of prior notification) will reduce your Attendance and Participation grade. 3. You are responsible for all material missed due to lateness, early departure, or absence. Participation Requirements Participation is evaluated in a number of ways. Obviously, participation is correlated with attendance; it is impossible to earn a participation grade if you are not in class (either physically or mentally). That said, participation is also dependent on classroom discussions and in-class exercises. In order to contribute effectively, you’re expected to come to class prepared. You are also expected to make good use of our guest presenters’ time; be ready to engage them in thoughtful and thought-provoking dialogue. Effective class participation consists of analyzing, commenting, questioning, discussing, and building on others’ contributions; it does not consist of repeating facts or monopolizing class time. The ability to present one’s ideas concisely and persuasively and to respond effectively and respectfully to the ideas of others is a key entrepreneurial skill. More specifically, classroom involvement will be assessed in terms of quality (relevance and insightfulness of comments) and quantity (frequency) of participation. Quantity 2 without quality is strongly discouraged. With regard to the quality of your class participation, think about the following dimensions: Relevance: Does the comment bear on the subject at hand? Comments that do not link up with the discussion focus can detract from the learning experience. Analysis: Are the logical antecedents or consequences of a particular argument traced out? Is consistent and logical reasoning used? Comments that encompass the implications of a fact or idea are generally superior. Responsiveness: Does the comment react in an important way to what someone else has said? Evidence: Have appropriate data (e.g., from readings, from personal experience, from general knowledge) been employed to support the assertions made? Clarity: Is the comment succinct and understandable? Does it stick to the subject, or does it wander? VII. ASSIGNMENTS Assignment Responsibility Attendance and Participation Includes questionnaire, team consultation Individual Commercialization Plan Milestone 1 Milestone 2 Milestone 3 Peer Evaluations 1-3 Value (%) Value (pts) 20% 200 60% Group Group Group Individual 600 150 150 200 10 0 Four Individual Case Memos 25 points per memo Individual 10% 100 Final (Take home) Exam Individual 10% 100 TOTAL 100% 1,000 Assignment Guidelines All assignments must be turned in to the instructor at the start of class. E-mailed or faxed work will not be accepted under any circumstances. If you must be absent, make sure someone submits your work for you. Late papers will not be accepted and will receive a grade of 0. Plan ahead to ensure that you do not encounter computer or printer problems just before class. Extensions will not be provided when such problems are encountered. Returned paperwork, unclaimed by a student, will be discarded after four weeks and thus will not be available should a grade appeal be pursued by a student following receipt of his or her grade. 3 Assignment Details 1) INDIVIDUAL MEMOS (Adopting and Understanding the Management Perspective): For any four of the printed cases assigned this term (not including Photovoltaic Breakthrough), you must submit one-page memos that answer questions distributed in the prior class. In almost all cases, the questions will require you to develop a specific action plan on the part of the company or the case protagonist. This assignment should allow you to (i) step into the role of the entrepreneurial manager or manager’s consultant, (ii) develop an understanding of the challenges faced by those involved in the commercialization of technology; and (iii) improve your skills in diagnosing and addressing business problems. You can choose to submit additional memos after completion of your fourth required memo; if you do so, you will receive extra credit in the form of pick-up points. More assignment details will be provided in a separate handout. 2) LIVING CASE (Applying Learnings to Real-World Situations): At the start of the semester, you will be assigned a new and developing technology from a local company. Over the subsequent few months, you will be expected – as a member of a 3-4 person team – to address the following question: Which of the applications for this technology (as determined by you) is best to pursue in that it will break even rapidly and provide a foundation for productive, future development? You will answer this question by delivering three milestone projects. In milestone one (a paper), you will be expected to develop and demonstrate true expertise in the existing market for products and applications related to the identified technology. In milestone two (a paper), you will be expected to further analyze the business prospects of two specific applications for the identified technology. In milestone three (a presentation and slide deck), you will be expected to provide a very specific plan for enacting a business based one of the two specific technologies assessed earlier. This assignment should allow you to (i) adopt the perspective of the decision-maker grappling with commercialization decisions; (ii) develop your skills in real entrepreneurial problem-solving (problem structuring, analysis, and interpretation); (iii) refine your reporting and presenting skills; (iv) simulate the “real world” experience of working on a team; and (v) make a real and positive contribution to an operating business. More assignment details will be provided in a separate handout. Note: Four-person teams will only be allowed after all possible three-person teams are filled (e.g., four three-person teams would be allowed in a 12-person class, but three four-person teams would not). 3) PICK-UP POINTS: During the semester, you will be given a few opportunities to earn extra points – to offset points lost on other assignments or on the final exam. After completing your required case memos, you can submit additional case memos for additional points – up to 4 points available per extra memo. Two other pick-up point opportunities will be provided during the semester. Assignment Formatting Specific guidelines will be provided for the formatting of all assignments. Make sure to adhere to these guidelines as unapproved changes (smaller or larger font type, different font type, magic margins, etc.) will, for reasons of fairness, reduce your grade. Writing Skills Effective communication is central to successful entrepreneurship, and good writing skills are central to effective communication. Consequently, I will evaluate your written work for style, clarity, and content. VIII. ACADEMIC INTEGRITY All students are expected to read, understand, and comply with the LMU Honor Code and Process section of the LMU Community Standards book. An excerpt follows: 4 “Loyola Marymount University is a community dedicated to academic excellence, student-centered education, and the Jesuit and Marymount traditions. As such, the University expects all members of its community to act with honesty and integrity at all times, especially in their academic work. Academic honesty respects the intellectual and creative work of others, flows from dedication to and pride in performing one’s own best work, and is essential if true learning is to take place. “Examples of academic dishonesty include, but are not limited to, the following: all acts of cheating on assignments or examinations, or facilitating other students’ cheating; plagiarism; fabrication of data, including the use of false citations; improper use of non-print media; unauthorized access to computer accounts or files or other privileged information; and improper use of internet sites and resources” (20082009 Community Standards, p. 24). Sanctions for Academic Dishonesty I will, at a minimum, assign a failing grade to any assignment where there is evidence of academic dishonesty. If repeated instances of dishonesty are discovered, then a failing grade will be assigned for the entire course. IX. SPECIAL ACCOMMODATIONS Students with special needs who need reasonable modifications, special assistance, or accommodations in this course should promptly direct their request to the Disability Support Services Office. Any student who currently has a documented disability (physical, learning, or psychological) needing academic accommodations should contact the Disability Services Office (Daum Hall # 224, x84535) as early in the semester as possible. All discussions will remain confidential. Please visit www.lmu.edu/dss for additional information. 5 X. THE CLASS AT A GLANCE Note: This schedule is subject to change as based on in-class activities and guest speaker availability. Also, some additional readings may be assigned during the semester. REQUIRED DATE DELIVERABLES READING / VIEWING Thursday, Photovoltaic Breakthrough January 15 Intro to Course case (1) Thursday, January 22 (2) The Technology Commercialization Process, Project Kick-Off Thursday, January 29 (3) Sources of Technology HP Kittyhawk case Common Mistakes reading HP memo option (I) Thursday, February 5 (4) Sources of Technology SpudSpy case BetaGolf case SpudSpy memo option (I) BetaGolf memo option (I) Thursday, February 12 (5) Intellectual Property TTools case The Televisionary IP and Strategy reading Milestone 1 (T) Peer Evaluation 1 (I) Thursday, February 19 (6) Managing R & D Back Bay Simulation Thursday, February 26 (7) Managing R & D Endius case Feed R&D reading Thursday, March 5 (8) Mid-Course Update Thursday, March 19 (9) STUDENT CONSULTATIONS Thursday, March 26 (10) Licensing Merck case The Licensor reading Thursday, April 2 (11) Spin-Offs Vidient case How VCs Evaluate reading Thursday, April 16 (12) Thursday, April 23 (13) April 28 Thursday, April 30 (14) Going It Alone Going It Alone Syllabus Student questionnaire (I) Endius memo option (I) Match Your Innovation reading Commercializing reading Enjoy spring break! April 9: No Class Deaver Brown case Polyphonic case Eager Sellers reading Segway case The New Rules reading Merck memo option (I) Milestone 2 (T) Peer Evaluation 2 (I) Vidient memo option (I) Polyphonic memo option (I) Segway memo option (I) Milestone 3 reports (T) Milestone 3 presentations (T) Peer Evaluation 3 due (I) Take Home Exam PRESENTATIONS Exam Week Have a great summer! 6 XI. COURSE READING LIST 1. Photovoltaic Breakthrough. 2007. Harvard Business School case 9-604-034. 2. HP Kittyhawk (A). 2006. Harvard Business School case 9-606-088. 3. Rangan, V.K. and K. Bartus. 1995. New Product Commercialization: Common Mistakes, Harvard Business School note 9-594-127. 4. SpudSpy. 2005. Harvard Business School case 9-605-059. 5. BetaGolf. 2005. Harvard Business School case 9-898-162. 6. ttools (A). 2006. Kellogg School of Management case EL279. 7. Gladwell, M. 2002. The Televisionary, The New Yorker. Available at: www.newyorker.com/archive/2002/05/27/020527crat_atlarge?currentPage=all 8. Yoffie, D. Intellectual Property and Strategy. 2005. Harvard Business School note 9-704493. 9. Endius, Inc.: Alternatives for Developing a New Medical Device. 2004. Design Management Institute case DMI011. 10. Nohria, N. 2005. Feed R&D or Farm it Out? Harvard Business School reprint R0507A. 11. Adner, R. 2006. Match Your Innovation Strategy to Your Innovation Ecosystem. Harvard Business Review reprint R0604F. 12. Kelley, D. and S. Spinelli. 2002. Commercializing Emerging Technologies: Interpreting and Acting on Information Under Conditions of High Uncertainty. Babson Research. Available at: www3.babson.edu/ESHIP/publications/BER/upload/Commercializing-EmergingTechnologies-Interpreting-and-Acting-on-Information-under-Conditions-of-HighUncertainty.pdf 13. Merck & Company: Evaluating a Drug Licensing Opportunity. 2003. Harvard Business School case 9-201-023. 14. Andrew, J.P., H. L. Sirkin, and J. Butman. The Licensor: Choosing the Optimal Business Model for Innovation. Harvard Business Press 2825BC, 15. Vidient (A). 2006. Harvard Business School case 9-805-163. 16. Roberts, M.J. and L. Barley. 2004. How Venture Capitalists Evaluate Potential Venture Opportunities. Harvard Business School note 9-805-019. 17. Deaver Brown and Cross River, Inc. 1994. Harvard Business School case 9-394-042. 18. Polyphonic HMI: Mixing Music and Math. 2006. Harvard Business School case 9-506-009. 19. Gourville, J.T. 2006. Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption. Harvard Business Review reprint 4516. 20. Segway, University of Pennsylvania case (K. Ulrich). Will be posted to Blackboard. 21. Chakravorti, B. 2004. The New Rules for Bringing Innovations to Market. Harvard Business Review reprint 6247. 7