ENGINEERING MANAGEMENT 324-I Northwestern University Session Date 1 Jan 6 2 Jan 11 3 Jan 13 4 Jan 18 5 Professors Sanjay Mehrotra and William J. White Module and Description Introduction, Course Overview. Customer Value and Strategic Planning Planning and the Marketing Environment Required Readings: See Homework Assignment Sheet Kotler: Chapters 1 & 2 Case: TrapEase Kotler: Chapter 3 Case: Motorola Pagers Consumer and Business Markets and Behavior Market Research and Information Systems Kotler: Chapters 5 & 6 Case: Biofoam Kotler: Chapter 4 Case: Enterprise Rent-A-Car Jan 20 The Business Plan 6 Jan 25 Fundamentals of Accounting 7 Jan 27 Revenue recognition and Cost Matching Principles 8 Feb 1 Completing the Accounting Cycle Read Resume Service and PhoneRate.com business plans on reserve Weygandt:Chapter 1,2 Pages 13-27, 46-58 Class discussion problems: E12,P1-1A, E2-3,E2-5 Weygandt:Chapter 2,3 Pages 59-71, 95-106 Class discussion problems: E3-2, P3-1A Weygandt:Chapter 3,4 Pages 110-112, 140-164 Class discussion problems: E4-6, P4-2A Required Readings Session Date Module and Description Winter 2000 Objective Instructor Understanding customer value and the planning process Using the macro and micro environment in the plan Look at the consumer and business buying process How to find and use market information Mehrotra/ White Components of a business plan, role of a business plan Accounting equation and financial statements, Double entry system Mehrotra Trial balance, and preparing adjustment entries Mehrotra Close the books and prepare financial statements Mehrotra White White Mehrotra Mehrotra Objective 1 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White 9 Feb 3 Managerial Accounting and Job Costing 10 Feb 8 Process Costing, Activity Based Costing and Cost Analysis 11 Feb 10 Master and Flexible Budgets 12 Feb 15 Managerial Decisions 13 Feb 17 Midterm Exam Capital Budgeting 14 Feb 22 Presentations Groups 1-6 15 Feb 24 Presentations Groups 7-11 16 Feb 29 Market Segmentation, Targeting and Positioning Module and Description Session Date Weygandt:Chapters 20,21 Pages 873-880, 910-927 Class discussion problems: E20-6, P20-1A, P21-1A Weygandt:Chapters 22,23 Pages 950-973, 1003-1014 Class discussion problems: P225A, P23-5A Weygandt:Chapters 24,25 Pages: 1034-1051, 1072-1080, 1091-94 Class discussion problems: P24-6A Winter 2000 Understand different types of costs and difficulties in accounting for overhead Mehrotra Understand inventory costing in manufacturing and concepts of ABC, CVP analysis Understand the budgeting process and prepare simple budgets, Using budgets as a control mechanism Special orders, Make-buy and product line decisions Mehrotra Weygandt:Chapter 27 Pages 1157-1164 Class discussion problems: P27-1A Weygandt:Chapter 27 Large capital investment Pages 1166-1175 decisions Class discussion problems: E27-8, P27-5A Present a pre-final group business plan to receive group feedback Present a pre-final group business plan to receive group feedback Kotler: Chapter 7 Learn to group customers Case: PowerAde to gain leverage Required Readings Objective Mehrotra Mehrotra Mehrotra Mehrotra Mehrotra White 2 ENGINEERING MANAGEMENT 324-I Northwestern University 17 Mar 2 18 Mar 7 19 Mar 9 Professors Sanjay Mehrotra and William J. White Products, Brands, Packaging and Services New Product Development and the Product Life Cycle Kotler: Chapter 8 Case: Swatchmobile Kotler: Chapter 9 Case: Elph Camera Place: Distribution and Logistics Kotler: Chapter 12 & 13 Case: Icon Acoustics Winter 2000 Linking product offerings to customer needs Understanding the opportunity for improvement Understand decisions in distribution and the Internet impact White White White 3 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White Winter 2000 Course Information Instructor: Office: Email: Office Hours: Sanjay Mehrotra Phone: (847) 491-3155 Tech. C140 Fax: (847) 491-8005 mehrotra@iems.nwu.edu Monday and Wednesday 11:15-1:00 Instructor: William J. White Phone: (847) 491-3680 Office: Tech. D231 Fax: (847) 491-7928 Email: white@iems.nwu.edu Office Hours: Tuesday and Thursday after class till 12:30. Many more times but call for an appointment. Teaching Assistant: Bo-Ray Huang Phone: (847) 491-2104 Office: C236 Email: b-huang@nwu.edu Office Hours: Monday 3:30PM to 5:00PM, Thursday 1:30PM to 3:00PM Classroom: Tech. L251 Classes: T, Th 9:00-10:20 1. Course Description and Objectives The goal of the course sequence is to provide the student with an improved idea of how fundamental business concepts and engineering fit into the overall business. This is augmented by the development of basic management techniques. This course helps the student develop the management and personal skills to become a better performer on the job. These skills should allow the individual to serve as a valued team or task force member. This course should be of primary interest to people aspiring to a career in general management or leading the engineering function in an enterprise. It should be of interest to people who may manage interfaces between operations and other business functions such as marketing, finance, accounting and human resources. A working knowledge of marketing and accounting is indispensable for general managers and entrepreneurs. 5 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White Winter 2000 We will see how different businesses use unique marketing strategies to gain competitive advantage. We will decompose the marketing plan into four dimensions: product, promotion, price and place. We will understand the steps in the accounting cycle, and learn to use the accounting information for managerial decision making and control. We will connect accounting and marketing through the development of a complete business plan for a product or service selected by the students. The goal in accounting is for you to: -Be able to learn the fundamental accounting equation. -Understand how accounting transactions are recorded. -Understand how entries are adjusted and books are closed. -Learn how basic financial statements (Balance sheets, Income statements etc.) are prepared from recorded accounting transaction. -Learn the concept of Activity Based Costing. -Understand the budgeting process and using budgets for control. -Learn to use accounting information for managerial decisions. Likewise, in marketing we expect you to: -Learn the principles of strategic planning. -Be able to use marketing information systems. -Learn the marketing research and consumer decision process. -Understand consumer and business buyer behavior. -Practice market segmentation and selecting target markets. -Learn the principles of product development and demand forecasting. -Observe the principles of product packaging. -Experience product pricing in different environments. 2. Required Texts Required materials available at the bookstore Accounting Principles (5th edition), by Weygandt, Kieso and Kimmel, published by John Wiley (ISBN # 0-471-349-283). Principles of Marketing (8th edition), by Kotler and Armstrong, published by Prentice Hall. (ISBN # 0-13-957002-0) 6 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White Winter 2000 3. Assignments The course assignments are designed to engage you in the situation, to teach you ways to think about and analyze issues and to prepare you to be effective managers. We expect that you will be taking four courses and that you will spend approximately ten hours per week in total for this course. Your weekly schedule should plan for: three hours in class, three hours doing individual reading, two and a half hours on homework preparation, and one and a half-hours on group project. We expect you to read all assigned readings before coming to a class. If you find yourself averaging more than ten hours per week, please let us know. In the accounting segment you are assigned practice problems for each session which will allow you to become familiar with the techniques covered. You should be familiar with the discussion problems prior to coming to class, however, you are not required to turn in a written solution to the discussion problems. Your class participation will depend on your familiarity with the discussion problems. In each session you are required to turn in written solution to one or two problems covering the material studied in the previous lecture. In the marketing segment of the class you will typically need to prepare a case for each session. Typically, there will be written assignments for each case. Although you will be required to hand in a response to only one question regarding the case you are responsible for preparing answers to all the questions. You should be knowledgeable enough to talk about the issues in the case and your ideas for addressing them if called on in class. 4. Class Contribution CLASS CONTRIBUTION: Your comments and contributions add to each class’ discussion. Although activity is important, the quality and impact of your comments are much more valuable. Our joint evaluation of your class participation will be based on the substance and insight of your comments. In-class participation will consist mainly of voluntary contributions in class, although we will sometimes call upon students to volunteer. You may also post or email your comments. If you feel uncomfortable with being called on in class please let us know in advance. 7 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White Winter 2000 CLASS PARTICIPATION: We would like to encourage you to make use of electronic communication tools. Our preferred mode of communication outside of class is e-mail. To encourage shared communication we have set-up a class account using CourseInfo. This software is on the NU Internet: http://www.courses.nwu.edu We will either cover in class or post any comments relevant to assignments or the class on the conferencing tool in CourseInfo. Students should also post any items they feel will be of common interest using the conferencing tool. We regularly check our email accounts that are different from CourseInfo; therefore, you should send your question to us using email. 5. Homework All homework assignments can be done with a study group. We encourage you to discuss the cases and the accounting problems with your group. However, your homework is to be prepared on your own. You will be required to submit written answers to questions related to problems and cases during the quarter. The written submissions of discussion problems should be no more than one page and generally one half page. They should be done in Word with 12pt font. You are encouraged to do the accounting problems using Excel spreadsheets. 6. Team Project We will assign you to a team that prepares a business plan to start a new company. Your team will have five members (some may have six or four) sharing responsibilities for the following functions: accounting, operations, marketing, human resources and administration. The idea for the product or service for the company will be yours. If you find it difficult to identify an idea for a new product or service, we will help you. The process of choosing and obtaining approval of the business idea must be completed by the end of second week of classes. The final report should be in the form of a business plan you would submit to obtain funding. The maximum length of the plan should be ten pages (exclusive of exhibits). The report is due on Friday March 10, 1999. Here are some guidelines: 1. Provide a short description of your idea and its competitive differentiation. 2. Describe the business strategy and goals. 3. Describe the strategic issues and challenges using marketing concepts studied in class such as: 8 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White Winter 2000 4. 5. 6. 7. 8. - Customer needs - Customer segmentation - The four P’s of product, place, price and promotion. A list of transactions your business anticipates to have during the first year. Provide a budget for the first year. Provide a proforma income statement and balance sheet for the first two years. Identify the risks associated with the idea and how you plan to address them. Discuss implementation steps. In the library you will find copies of “Business Plans for Dummies” as well as copies of two last years’ project reports on reserve. You are encouraged to use our office hours during week 6 to week 9 of classes to get informal feedback on your team project. In addition we have scheduled two lectures (on Feb 22nd and Feb 24th) to give you formal feedback on your project progress. This will also give you opportunity to know what other groups are doing and receive input from them. 7. Grading The grade you receive for the course is intended to certify your demonstrated proficiency in the course material. Proficiency will be estimated by measuring your performance on (1) class contribution, (2) homework, (3) exams, (4) the team project. All exams will be openreadings, open class handouts and open class-notes. Your course grade will be based on the following categories: 1. 2. 3. 4. 5. Class contribution Homework Midterm exam 10% 20% 20% Comprehensive team project Final exam 25% 25% We will be using CourseInfo software to communicate (other than email). It will list your grades and any useful information available about the course and classes. Each of you will select your own PIN at the outset of the course and it will be used with CourseInfo. 8. Class Contribution Evaluation The following policy is set to evaluate class contributions. Points are assigned to class comments and comments posted on CourseInfo using the following system: 9 ENGINEERING MANAGEMENT 324-I Northwestern University Professors Sanjay Mehrotra and William J. White Winter 2000 Insightful Comments/answers on course topics Questions on course topics generating curiosity in class Simple comments, questions, clarifications on course topics Points 5 3 1 Using total class contribution points the points towards class grade are computed from the following table: Total Contribution points 10 or above P points in class contribution (P < 10) Points toward class grade 10 P We will do our best to track who has contributed in class. However, since it is hard to totally keep track of who has participated in the class, we will follow an honor system. As an option, send us an email when you want to confirm/remind us of your class contribution. Remind us with a few key words from your remarks during that lecture, as well as a selfevaluation of your remark. Please keep a nameplate so that we can call you by name in the class (an 8.5x11 sheet folded in three will work fine). Enjoy the class! 10