SCHOOL OF HUMAN SERVICES AND SOCIAL WORK FIRST YEAR ASSESSMENT REPORT Prepared by Margaret Macleod Learning Adviser Logan campus Commissioned and funded by Professor Keithia Wilson as part of an Australian Learning and Teaching (ALTC) National Fellowship Final Report October 2010 TABLE OF CONTENTS 1. OVERALL SUMMARY ............................................................................................... 1 2. SUMMARY OF KEY PRINCIPLES FOR FIRST YEAR ASSESSMENT .....……….. 5 3. EVALUATION 1006HSV HUMAN SERVICE STRUCTURES……………..…………..7 4. EVALUATION 1010 HSV LIFESPAN DEVELOPMENT.................................16 5. EVALUATION 1008HSV INTERPERSONAL SKILLS………………….................... 23 6. EVALUATION 1015HSV HUMAN BEHAVIOUR…………………. …………………..34 7. EVALUATION 1007HSV HUMAN SERVICES PROCESSES…………………….. …44 8. EVALUATION 1017HSV HUMAN SERVICES RESEARCH………………………… 52 9. EVALUATION 1014HSV INTRODUCTION TO SOCIAL THEORY…………………..58 APPENDIX 1…………………………………………………………………………………..69 APPENDIX 2………………………………………………………………………………….71 Margaret Macleod October 2010 1. OVERALL SUMMARY OF FIRST YEAR BACHELOR OF HUMAN SERVICES WRITTEN ASSESSMENT TASKS This review of HSV first year written assessment tasks is based largely on student feedback provided at individual and group consultations and workshops. This feedback has been provided by a wide variety of students, ranging from those who have experienced difficulties with academic writing and thinking to those who are middle and high achievers and are striving to gain the best possible learning experience and grades. The writer’s experience as an Academic Skills Learning Adviser at the Logan campus for the past 10 years has also assisted in this evaluative review, since it has enabled some common patterns in both positive and problematic practices to be identified from a student perspective. The review has found that, for the most part, the tasks are well designed and relevant to the overall aims of the first year courses. A mix of assessment tasks is provided in the courses, providing students with a variety of ways to demonstrate their learning and achievement. Several courses (1006HSV; 1007HSV; 1017HSV) are currently well supported with resources to assist the students with their tasks. However, it is recommended that the provision of appropriate resources be adopted in all courses. Further development or enhancement of resources to assist with assessment tasks would significantly enrich the learning experience for these students and moderate some of the assessment pressures that contribute to poor student retention. Some suggestions for resource enhancement are made in the individual task evaluations. Specific concerns with assessment tasks: Student feedback has identified a number of specific concerns with written assessment tasks which impact on their engagement with learning and their sense of capability. These concerns are summarised below, along with some suggestions to enhance the first year assessment experience for these students. Tasks that are perceived as too difficult for beginning students’ abilities. o The critique task in 1017HSV Human Services Research and the essay on Marx in 1014HSV Introduction to Social Theory are described by students as significant stressors because of their conceptual difficulty. o Recommendations: 1017HSV critique task would be more appropriate as a second year task. 1014HSV essay task needs considerable simplification and clarification. It also needs resources to enable students to achieve the desired outcomes. Tasks that are perceived as ambiguous or overly complex o The essay tasks in 1015HSV Human Behaviour, 1010 HSV Lifespan Development and 1006HSV Human Services Structures (short paper), all 1 Margaret Macleod October 2010 first semester courses, are described by students as overly complex and/or ambiguous. This reportedly undermines beginning students’ belief in their ability to succeed at university. o Recommendations: These tasks could be enhanced by simplifying the task and/or clarifying what is expected. Resources to assist students with these tasks could also optimise their learning. Tasks that are perceived as inappropriately timed. o Students report that the poster task in 1010HSV Lifespan Development is problematic because it requires them to form into groups at a very early stage of their university life (weeks 1-4). o Recommendation: Consider making this an individual rather than a group task General concerns about assessment: As well as these specific concerns with actual tasks, there are some general concerns that also reportedly contribute to disengagement and dissatisfaction. These are: Lack of relevance of assessment tasks. o Some students report that they are unable to see the relevance of tasks (and sometimes course content) to their chosen career path. This is particularly the case when beginning courses focus mainly on theoretical or conceptual content. Students from a low socioeconomic background and/or those who are first in family at University often lack the cultural capital to see the significance of ‘abstract’ information. This can impact on retention. To illustrate, several second year students have reported that “The Difference and Disability second year course is so enjoyable, engaging, has good assessment - had we had this in first year a lot more would have stayed” o Recommendation: To enhance students’ sense of purpose, they should be provided, where possible, with content and tasks that they perceive as authentic or ‘real”. Student retention and satisfaction is enhanced if they can readily connect what they are learning with their choice of profession. The tasks in 1007HSV Human Services Processes are a good example of tasks that students see as authentic. Lack of consistency in assessment information o Students have reported the following inconsistencies that they suggest contribute to a sense of inadequacy, disempowerment and perceived inability to negotiate the complexities of university culture. 2 Margaret Macleod October 2010 Different members of the same teaching team in some courses providing different messages about assessment tasks (i.e. there can be different messages about what constitutes the desired outcome). Inconsistent messages across courses about what constitutes correct referencing, and general rules about formatting (e.g. use of headings etc). Information about assessment appearing in different places on the L@G website in different courses (for example, assessment information may be located under ‘Assessment’, ‘Resources’, or ‘Course Content’). This is particularly the case with ‘additional’ information or resources, some of which can be difficult to locate. Beginning students need time to navigate the complexities of university websites. o Recommendations: It is very important that all members of a teaching team in a course provide the same messages to students about assessment tasks. It would be helpful if all members of a teaching team commit to a single referencing format and style in the first year. HERBIE would be a good location for a referencing and formatting resource that all agree is suitable. Course convenors could agree to place assessment information in the same locations on L@G to minimise this confusion for students ‘Last minute’ assessment information o Some students report that ‘last minute” additional assessment information is provided by some tutors. This information may modify or contradict previously provided information about assessment tasks. This confuses and stresses students who have started early on tasks, only to find that this last minute information necessitates a change of direction or approach. o Recommendation: Unless a course is new, all information about assessment tasks should be provided early, and remain unaltered. Heavy workload: Assessment tasks that are concentrated in the same period o Beginning students need time to acquire good academic time management skills. Therefore, their sense of capability is undermined if they are expected to submit several assessment items within a very short time period (e.g. the same week). Some have assumed that this is a deliberate ploy to ‘weed out the weak’ when in fact it may simply be lack of planning or knowledge. A summary of due dates by week is attached (see Appendix 1). 3 Margaret Macleod October 2010 o Recommendation: Where possible, assessment tasks across first year courses should be staggered so that beginning students have sufficient time to provide their best possible work. If that is not possible, teaching staff could try to ensure that a mix of tasks (e.g. different weighting, word length or complexity) is designed to fall in the same period. This would require some coordination across first year courses Assessment tasks that are inconsistently weighted o Some students have assumed that there are ‘hidden’ expectations in assessment tasks that appear to be of similar complexity and word length but have significantly different weighting attached. For example, in HSV first year courses, essays of 1500 word length are variously weighted at 30%, 35% and 45% , while a 2000 word essay is weighted at 30% in one course and 50% in another (see Appendix 2). o Recommendation: Where possible, essays of similar word length and complexity should be reasonably consistently weighted across first year courses. If a task is weighted differently to other tasks because it is significantly more complex or difficult, this could be explained to students so that the weighting process is seen as transparent. 4 Margaret Macleod October 2010 2. SUMMARY OF KEY PRINCIPLES FOR FIRST YEAR ASSESSMENT (BASED ON STUDENT FEEDBACK) Students value transparency in assessment tasks. This is because initially most students do not have the confidence or skills to be able to ‘interpret’ tasks. Valued assessment includes: Assessment tasks that are clear, straightforward and unambiguous. Assessment information (eg. task description, marking criteria) that is in concordance. Marking criteria that relate clearly to the task and guide students to understand what parts of the task are most important/worth the most marks. Students do not consider generic marking criteria helpful. Assessment that clearly relates to the course and overall degree. That is, students value being able to see how a particular task is beneficial to understanding the course content, and how it is relevant (in terms of skills and content) to the degree as a whole. ‘Why am I being asked to do this?’ is unfortunately a common student question. Students value consistency. Lack of consistency can contribute to a sense of personal inadequacy, disempowerment and perceived inability to negotiate the complexities of university culture. To enhance consistency students find it helpful if: All members of the teaching team in a course ensure they are giving the same messages to students about assessment tasks. A frequent complaint is that ‘the lecturer told us to do X, but out tutor told us to do Y’. All members of the teaching team in the first year commit to a single referencing format (if possible). This avoids confusion for students caused by some tutors correcting referencing when tutors in another course have approved it. Assessment defines what students see as important, and directs how they manage their time. Given that many are juggling work and family commitments, this is not surprising. Therefore, assessment tasks that are disproportionately complex or demanding or focus on just one small part of the overall content will undermine students’ engagement with the content of the course as a whole. Students value assessment tasks that sequentially build on academic skills as well as content knowledge. This applies to assessment tasks within a course and assessment tasks across the courses. In first semester, students value essay tasks that initially Are relatively short (e.g. 750-1000 words) Are relatively simple (e.g. summary/description and simple interpretative analysis – such as answers to how/why questions) 5 Margaret Macleod October 2010 Include limited research requirements (e.g. simple searches of readily obtainable information) By second semester, students feel more capable of writing essays that Are longer (1200-2500 words) Incorporate more complex analysis (e.g. critical analysis/evaluation tasks) Include more rigorous research Students prefer a mix of tasks This can include quizzes, short answer tests, essays, exams etc. Different tasks enable students to show their understanding of content in different ways. Students value resources that model the desired outcome Resources can include example essays, paragraphs etc. In the first semester, an example essay structure is also considered useful. A FAQ resource is also valued (and for academics, can help reduce time spent answering questions). Students appreciate assessment tasks that are staggered. Beginning students can become overwhelmed if, for example, they are expected to submit three essays in the same week. Beginning students need time to acquire good university time management skills. If this is not possible, they prefer that a mix of tasks (e.g. different weighting, word length or complexity) be required within a short period. 6 Margaret Macleod October 2010 1006HSV Human Services Structures (Semester 1, Year 1) Overall Summary of Evaluation of Assessment Items 1 and 2 Item 1 2 3 Assessment task Short Paper Major Paper Group Presentation Length 800 words 2000 words 30 mins Weighting 25% 45% 30% Due date Wed Week 5 Wed Week 12 From week 6 Assessment Items 1 and 2 are good examples of how to clearly relate assessment tasks to the Learning Outcomes of a course. Both assessment tasks also assess the capacity of students to analyse and synthesise new information and concepts and relate them to current social problems/issues. A particular strength of the second assessment item (major paper) is that it allows students to research and write about social issues of interest to them, thereby providing an effective approach to learning. Both assessment items are provided with resources, including example essays, which model desired outcomes. Nevertheless, the first assessment item (short paper) causes anxiety for students. The main reasons for this (discussed in detail in the individual assessment task evaluation) are: 1. It incorporates multiple tasks. This challenges students who are still at an early stage of learning how to effectively organise and structure information, especially in a relatively few words. 2. It requires students to engage in self reflection about issues and concepts, and relate their values and beliefs to literature. This is difficult when many are still grappling with understanding the concepts themselves. 7 Margaret Macleod October 2010 Evaluation: 1006HSV Human Services Structures (Item 1) ASSESSMENT TASK Assignment task: Short paper Weighting: 25% Word Length: 800 words Timing (semester/week): Semester 1, week 5 Description: Task: Using Australian policy online (http://www.apo.org.au) find an article about a social condition or problem. (You need to attach a hard copy as an appendix to your assessment submission). Explain the issue and the reasons it is considered a social condition or problem, key ‘actors’ or ‘stakeholders’ and your position in relation to the issues, using the literature to inform your explanation. Analyse your position indicating, from reading relevant literature, the knowledge and values that inform and influence your views. You need to draw on terms and concepts introduced in the first weeks of this course. Notes to inform the task: It is not possible to define welfare and human services outside of the contested beliefs (or inherent tensions) and assumptions that characterise the field. Students must therefore develop some frameworks and concepts for interacting with that complexity. It is generally acknowledged that human service professionals must have self awareness and capacity to reflect on what they bring to this contested field. This assessment locates the student as both part of a system of contested ideas through which professional power is enacted and as a professional whose actions impact on others. The assessment marks the beginning of a theme of self awareness and reflexive practice within a contested field of ideas and practice. It requires students to build skills in analysing the arguments of others and engaging with them in a spirit of respect. You already bring to your human service practice, a worldview and a set of assumptions and values which inform your thinking about what human services is, how society ought to be, how people ought to live, what is good/bad, right/wrong. Much of this is unconscious or partly conscious, learned within your family, your culture and from the ways you have made sense of your personal experiences. These assumptions will influence how you engage within the contested world of human services. Your assumptions will influence what weight you place on knowledge or information you gather. This assessment asks you to identify some of the values and assumptions you hold and asks you to consider and explore alternate views. You can begin by 1) reading article, 2) asking yourself and thinking about what your own beliefs are about the issues, 3) talking to others about the issues raised 4) checking the literature (including your texts and articles posted on the website) 5) consider what role you think government should have in relation to the issue and explain your reasons for your position and what informs your reasons. It is important to read relevant sections of the text and other literature to explore the issues, perhaps 8 Margaret Macleod October 2010 talk to other people who hold similar and opposing ideas to develop and refine your reasoning for holding your views. You must then organise your research into a very tightly argued, appropriately structured well-referenced 800-word paper. This task is intended to help you begin to think about social issues, how the problem is represented and policy responses which will help the development of your major paper. Purpose: unstated STUDENT FEEDBACK A significant number of students seek help with this task. They are confused by the multiple tasks involved, the detailed information provided in the “notes to inform the task” section, are unsure about how much of this information actually relates to the task, and how to discuss all this in 800 words. Many are particularly concerned by the stated need to articulate ‘their position’ and don’t understand how to relate their position to relevant literature. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? No Review Suggested The assignment task is very detailed, and incorporates multiple tasks within a short word limit. Too many tasks within the one assignment can cause anxiety for new students. Further, the notes, designed to clarify and assist with the task, confuse some students, because they have problems distinguishing the advice on how to think about the task from the task itself. Given the complexity and multiplicity of the task, this additional information unfortunately serves to complicate it. An additional problem is that the summary at the end of the notes, which states that ‘this task is intended to help you begin to think about social issues, how the problem is represented and policy responses which will help the development of your major paper’ does not include, or obscures, the self reflective task in this assessment piece. 2. Criteria – Do marking criteria assist in understanding the assignment task? No Review Suggested The second criterion (see below) causes the most concern for students. They are unsure about what demonstrating ‘self awareness’ means and how to relate their beliefs to literature. 9 Margaret Macleod October 2010 The third criterion also introduces a dimension that is not articulated in the assessment description. This is the need to discuss historical as well as current values. If criteria do not “match” the task, students may find the task unintelligible. Marking Criteria 1. Chooses appropriate article and identifies relevant concepts (e.g. inherent tensions), using the literature, in analysis of issues (8 marks). 2. Identifies links to own beliefs and values, discusses and analyses comprehensively, with reference to the literature. Recognises the need for selfawareness (5 marks). 3. Demonstrates understanding of the links between historical and current values that shape this aspect of human services (6 marks). 4. Structures and organises discussion logically. Spelling, sentence construction and grammar are of a high standard. Formats written work appropriately and uses correct referencing (6 marks). 3. Weighting - Is weighting appropriate for assignment Yes task? 4. Size of Task – Is word length appropriate for assignment task? No Review Suggested The assignment task is made up of multiple tasks, requires students to both understand and organise a diverse range of information. Many find it difficult to do this in 800 words. 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No Review Suggested For most students, understanding the key concepts introduced in the course and relating them to an article is sufficiently complex. The directives to ‘analyse your position’ and ‘recognise the need for self-awareness’ introduces a dimension that many students find difficult to achieve at this stage of their university life. 6. Relationship to Course Learning Outcomes - Does the Yes assignment task clearly relate to/develop the learning outcomes for the course? ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? Yes This task is supported with resources. As well as information to assist with understanding the key concepts relevant to the task, students are provided with a 10 Margaret Macleod October 2010 document that outlines some ways students can improve their essays (based on the last year’s essays) and an example of an essay that had achieved a high grade. It should be noted though that this essay did not appear to address the third criterion – which suggests that this criterion might not mean quite what is seems. It is also stated on L@G that additional information about critical reflection has been incorporated into tutorials SUGGESTIONS FOR ENHANCEMENT Assessment Re-design To overcome the problems outlined above, one suggestion is to redesign the assessment task by removing some of the multiple tasks included in it. Since it is the difficult self-reflective task discussed in the third criterion (‘identifies links to own beliefs and values, discusses and analyses comprehensively, with reference to the literature. Recognises the need for self-awareness’) that appears to cause the most anxiety, this task could be deleted. This would also make the task more achievable given the short word limit. However, this task relates closely to the fourth and fifth Learning Outcomes for the course (see below), which explains why it is incorporated. Learning outcomes 1. Students are familiar with the history, philosophies, politics, institutional structures and technologies of the Australian post-welfare state. 2. Students can draw on human services literature to develop a framework for analysis of welfare and human services. 3. Students can use this understanding to participate in debates, decision making and problem solving pertinent to human service contexts. 4. Students can use this knowledge to reflect on the outcomes of their own actions, their own values and commitments, and the human service contexts they operate within. 5. Students demonstrate capacity to read and analyse an article, compare the arguments and perspectives of various authors, identify the welfare assumptions and concepts through which arguments are constructed, critically evaluate various positions, articulate and reflect on their own position, respectfully communicate with peers who express different positions and use library skills to research specific human service questions. Perhaps this important self-reflective task could be included in the major paper instead? By week 12, students would have had the opportunity to develop the skills needed to reflect on their own beliefs and values, especially if this is incorporated in tutorial discussion, and the longer word length of the major paper would more readily allow for the inclusion of this task 11 Margaret Macleod October 2010 A further suggestion is to delete the notes from the assessment description, place them under “resources” on the Learning@Griffith website, rewrite them to explain more clearly how they relate more closely to the task itself, and use the tutorials to discuss the pre-writing thinking processes, (such as ‘talking to others about the issues raised’) that may inform the task. Resource Enhancement As discussed, students are already provided with resources, including the very useful example essay. However, this particular resource could be enhanced by including in it comments which show which parts in it address each criterion. This raises awareness in students of the need to ensure that each criterion is clearly addressed through adequate signposting. Other strengths, such as correct paragraphing and referencing, could similarly be commented on. It can also be useful to include a poorer example essay, which can similarly be used to highlight common errors and provide information on how to overcome them. 12 Margaret Macleod October 2010 Evaluation: 1006HSV Human Services Structures (Item 2) ASSESSMENT TASK Assignment task: Major paper Weighting: 45% Word Length: 2000 words Timing (semester/week): Semester 1, week 12 Description: Rationale - this task allows you to develop and demonstrate research and writing skills about a topic of particular interest to you. It continues the process of developing an understanding of and applying academic writing conventions. It invites you to think deeply and in a structured way about social issues of significance in our communities and of interest to you. There are several options for this paper: Choose one topic. Select a group and one policy area (e.g. Older people and Health; Families and Housing; Children and Services for families and children e.g. child protection or child care). Critically analyse how this policy area may have impacted upon this group over time and discuss the reasons for significant policy shifts. Discuss current issues in the delivery of services in this area (for example, changes in the way services are provided and what influences these changes such as use of new technology, ideological shifts; gaps in service delivery; inherent tensions in the choices made by governments favouring different ideologies). Group Older people People with disabilities Families, Young People and Children Indigenous Australians Women Men Refugees and Migrants Policy area Health Housing Education Law Income security incl Employment Media and Technology Services for families and children eg family support, child care, child protection Purpose: See “rationale” above STUDENT FEEDBACK Students do seek help with this task, but mainly to make sure that they are structuring their essay correctly, and that they are clearly addressing the task. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? Yes The assignment task is clearly explained, and well designed, allowing students to choose groups and policy areas of interest to them. 13 Margaret Macleod October 2010 2. Criteria – Do marking criteria assist in understanding the assignment task? Yes The marking criteria relate specifically to the assignment description and enhance understanding of this task. For example, the first criterion makes it clear that a discussion of the post welfare/market welfare state is necessary (see below). Marking Criteria (45 marks) Clear description of current context (i.e. How has the post – welfare/market welfare state influenced the current context) in which the issue is currently experienced (10 marks) Well developed analysis of changes (history of policy development/changes and what has influenced change across time) (10 marks) Discusses current issues/challenges in providing services in this field of practice (15 marks) Extent of research, use of literature, structure (introduction, body, conclusion), writing style (clarity of expression, grammar, spelling, sentence construction and punctuation) format (1.5 spacing, left justified etc) and APA referencing (10 marks) 3. Weighting - Is weighting appropriate for assignment task? Yes 45% is appropriate for what is required in the task 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? Yes Feedback from students indicates that they do not find the task too conceptually difficult, or that the skills required are beyond them 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? 14 Yes Margaret Macleod October 2010 This task is supported with resources. Students are provided with a document which outlines some ways students could have improved their short paper, which assists with this major paper. Students are again provided with an example of an essay which had achieved a high grade. SUGGESTIONS FOR ENHANCEMENT Resource Enhancement As with the example essay provided to assist with the short paper, the example essay resource for this task could be enhanced by including in it comments which show which parts in it address each criterion. This raises awareness in students of the need to ensure that each criterion is clearly addressed through adequate signposting. Other strengths, such as correct paragraphing and referencing, could similarly be commented on. It can also be useful to include a poorer example essay, which can similarly be used to highlight common errors and how to overcome them. 15 Margaret Macleod October 2010 1010HSV Lifespan Development (Semester 1, Year 1) Overall Summary of Evaluation of Assessment Items 1 and 2 Type Due date 1. Poster Week 4 Tue (4.00pm) Weighting 25% 2. Essay Week 9 Word limit: 1500 words Fri, (5.00pm) 3. Examination Week 16 or 17 Date to be advised 35 % 40 % Taken together, the poster and essay provide a useful scaffolding of knowledge and skills. The poster task allows students to provide a simple visual representation of their knowledge, communicate their understanding concisely, and encourages active learning and retention of information. It is also beneficial for visual learners. This is a peer assessed task (moderated by tutors), enabling students to become active participants in the assessment procedure. The case study essay task builds on their understanding of content developed by the poster by requiring them to apply their theoretical knowledge of lifespan development to a character in a movie. Case studies are an excellent way of enabling contextual learning. Nevertheless, these two assessment items are reportedly significant stressors for students. The main reasons for this (discussed in detail in the individual assessment task evaluations) are: 1. The poster is a group project, requiring students to form, organise and work in groups in the first few weeks of their university life, when most are experiencing transitional problems (including how to organise their time effectively). The task also requires students to understand and visually depict a complex range of content, which again is difficult, given that students are only just in their first few weeks of university. 2. The case study essay incorporates multiple tasks. This challenges students who are still at an early stage of learning how to effectively organise and structure information, and communicate clearly in an essay format. Ideally, case study tasks, if used at an early stage of university life, are best kept simple for beginning students, and well supported with resources that model how to organise and communicate information. 16 Margaret Macleod October 2010 Evaluation:1010HSV Lifespan Development (Item 1) ASSESSMENT TASK Assignment task: Item 1: Poster + marking sheet Weighting: Total 25% (Poster 21%, Marking Sheet 4%) Word Length: Poster size not to exceed 1m x 1 m Timing (semester/week): Semester 1, week 4, marked in class week 5 Description: Group work task – poster to represent one of the developmental periods and key changes in domains, including contexts. Task is peer + tutor assessed Purpose: To increase understanding of content, develop group work skills, critical analysis and reasoning. STUDENT FEEDBACK This task causes significant anxiety for students. The main stressor is the group work component. This is because of the timing of the task. In the initial few weeks, students are still grappling with transitional issues, and therefore encounter significant problems with organising groups, managing meetings and effectively working in groups. Further, the withdrawal of students in this period means that groups are often left at the last moment without members to complete the task. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? Yes In general, it is clear and unambiguous. However, a different word is used to describe the same term in the Purpose and Task sections. Biosocial, cognitive and psychosocial are called “perspectives” in the Purpose, but “domains” in the Task. Different terminology can confuse students. 2. Criteria – Do marking criteria assist in understanding the assignment task? Yes 3. Weighting - Is weighting appropriate for assignment task? Yes The weighting could be reduced to minimise anxiety. However, given the complexity of the task, the weighting is appropriate. 4. Size of Task – Is word length appropriate for assignment task? 17 Yes Margaret Macleod October 2010 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No. Review suggested At this stage of their university life (weeks 1-4), students do not have the necessary skills or knowledge to successfully form groups, maintain group cohesion, or work effectively in groups. The complexity of the task is also an issue. Students are required to understanding • Developmental periods • Three domains. • Relevant contexts • Relationship between developmental periods. Understanding all these terms, how each relates to another, then converting this understanding to a visual format, whilst also grappling with the difficulties of group work, is challenging for students in the first few weeks. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? No. Review suggested The content relates to the learning outcomes. However, the task of group work does not relate to the learning outcomes, and no clear rationale is provided for it. A rationale for a poster design is also not provided. ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No A useful resource is provided to assist students with designing a poster. However no resources are provided to assist students with the task of effective group work. SUGGESTIONS FOR ENHANCEMENT Assessment Re-design Two suggestions are 1. Make this an individual task rather than a group task 2. Simplify the content of task. Resource Enhancement 18 Resources – If the group work component of the task is kept, additional resources on effective group work are needed. Margaret Macleod October 2010 Evaluation: 1010HSV Lifespan Development (Item 2) ASSESSMENT TASK Assignment task: Lifespan Essay 2 - Case Study Weighting: 35% Word Length: 1500 words Timing (semester/week): Semester 1, Week 9 Description: Choose one character from a movie (see list below) and write an essay applying the 3 perspectives (biosocial, cognitive and psychosocial) to the character. You must apply appropriate theory in your essay to explain the character's development, and include research findings in your discussion. Also, discuss how the character's life has been enriched, or theorise about ways in which it could be. (Don't forget to include the external forces which influence the domains:- historical time period, family, socio economic status and culture) Purpose: To demonstrate an understanding of lifespan development perspectives, and to be able to apply that knowledge to a specific case. STUDENT FEEDBACK The complexity of this assignment (multiple tasks) causes significant concern for many students. Students also have difficulties with organising all this information within an essay format, and remaining within the word length ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? No Phrases such as “include research findings in your discussion” and “don’t forget to include the external forces..” do not clarify these components of the task for students. 2. Criteria - Do marking criteria assist in understanding the assignment task? No The marking criteria are generic and therefore do not assist in understanding the task. For example, students do not understand what argument they should be developing and supporting. Nor do they understand what is meant by “critically analyse” issues . Marking Criteria: 7% Topic definition: This refers to the definition of the the topic and the maintenance of focus on that topic. You must demonstrate understanding of the topic and apply your knowledge appropriately to the case you have chosen. 7% Logic of argument: This refers to the presentation of a well constructed argument which is substantiated by the literature. 7% Depth and breadth of reading: This refers to wide and critical reading. 19 Margaret Macleod October 2010 7% Analytic capacity: This refers to the ability to identify central issues and to critically analyse these with reference to theory and research. 7% Presentation: This refers to the competent and accurate presentation of the essay including: essay structure, spelling, punctuation, grammar, language, and referencing (both within the text and in the reference list) in APA format. 3. Weighting - Is weighting appropriate for assignment task? 35% for an essay of this complexity is appropriate. Yes 4. Size of task - Is word length appropriate for assignment task? No. Review Suggested Students have indicated that it is difficult to fit all the required content into the word length. 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No. Review Suggested This task is a case study task. Since case studies require students to apply their understanding of information (e.g. theories, models) to a specific case, this requires both a detailed understanding of the theory and the ability to connect the theory with the case. In first semester, first year, many students find this type of critical analysis task difficult. The difficulty of the task is exacerbated by its complexity (multiple tasks). Further, how to organise all this information into a coherent essay challenges many students. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No There are sufficient content resources. However, no resources are provided to assist students in organising and writing a case study assignment. Additional resources to optimise student understanding and learning are suggested below under “resource enhancement” . SUGGESTIONS FOR ENHANCEMENT Assessment Re-design 20 Simplify overall task. For example, this component could be deleted -. “Also, discuss how the character's life has been enriched, or theorise about ways in which it could be”. Margaret Macleod October 2010 Clarify task by rewording it. For example, the directive “Don't forget to include the external forces which influence the domains:- historical time period, family, socio economic status and culture” suggests that all these forces need to be incorporated, whereas only those that are applicable to the character in the movie need be. It is also unclear how these forces are to be incorporated. Increase word length to accommodate all the tasks required Include criteria that relate specifically to the task Resource Enhancement Additional resources are needed to provide sufficient support to enable students to successfully complete the task. These could include An example essay (either written by teaching staff or a previous student essay) which could model how to organise the information, include research, and develop an argument. The particular character/movie used in the essay could be withdrawn from the bank of nine movies provided without jeopardising choice. and/or Information on o how to take notes/organise information o how to write case study/ critical analysis tasks including i. how to write paragraphs ii. how to incorporate research and theory Some examples of information I have provided to students in workshops and consultations which seem to help are included below in the suggested scaffolding section. These could be turned into resources for the L@G course site. Suggested Scaffolding to Optimise Student Task Understanding & Learning Templates for note taking and organising information In order for first year students to understand and successfully undertake and complete the assessment item, they first need assistance with breaking down the task and organising information. Using a matrix or another form of graphic organiser (e.g. mind map) to collect and organise information helps to o Break down the overall task into easier steps. o Assist students in processing how they can accomplish the task. o Explain the relationship between theory and the case study (character in movie). o Facilitate understanding of how to analyse rather than just describe the character. Example: This table illustrates how a student could organise information. The assumption here is that the character chosen illustrates development in the early adulthood phase of lifespan development 21 Margaret Macleod October 2010 Example of character’s development (Early Adulthood) Find examples to illustrate the domains and theory (not everything will be found in the movie – only include what is relevant) Domains/Perspectives (Early Adulthood) Theory/Theories (Early Adulthood) Biosocial (list biosocial characteristics) List relevant theory Psychosocial (list psychosocial characteristics) List relevant theory Find examples to illustrate the domains and theory (not everything will be found in the movie – only include what is relevant)) Cognitive (list cognitive characteristics) List relevant theory Find examples to illustrate the domains and theory (not everything will be found in the movie – only include what is relevant)) Templates for Structure Identifying three levels of structuring guides the analytical process of the task. It also enables students to organise coherent paragraphs or sections in their essay. Suggested structure (one point at a time) Describe (e.g., character’s psychosocial development) Analyse (relate it to domain and theories) Support (how do you know this? (Reference your source e.g., According to Smith…) Modelling desired outcome Providing students with an example of the desired outcome promotes academic skill development in critical thinking and academic writing. It is recommended that students are provided with either an example of a full essay OR an example of an analytical paragraph (example provided) Example paragraph The character in the movie illustrates several aspects of psychosocial development, which can be defined as……….(define this domain and reference the source of the definition). For example, the character experiences significant depression following the loss of her child. This affects her relationship with her husband. This is an example of how ….. (relate to relevant theory and reference source). …. Another example of psychosocial development is when the character….. 22 Margaret Macleod October 2010 1008HSV Interpersonal Skills (Semester 1, Year 1) Overall Summary of Evaluation of Assessment Items 2 and 3 Item Assessment task 1 Participation in workshops 2 Mini Analysis of listening skills 3 Individual Analysis of interpersonal skills 4 Examination Length Weighting 30% 750 words 10% Due date Throughout semester Tuesday week 5 2000 words 30% Tuesday week 10 2 hours 30% Exam period Assessment items 2 and 3 provide students with a useful opportunity to communicate their content knowledge and skills through self-evaluation. By undertaking the mini analysis task, described on the course website as a “formative piece of work”, the students are provided with feedback on their content knowledge and critical evaluation skills. This assists them with the larger and more complex individual analysis task. Scaffolding the tasks in this way should assist students with building confidence in content, critical evaluation (including integrating theory with practice) and appropriate academic writing. Nevertheless, the mini analysis is a significant stressor for students. The main reasons for this (discussed in detail in the individual assessment task evaluations) are that: 1. Students usually need to invent the interaction that they are expected to evaluate. This not only takes considerable time, but they need to invent something appropriate and relevant that can be evaluated – which makes the task much more complex and difficult. 2. The weighting of 10% (which reflects the “formative” assessment profile) means that some students don’t take this task seriously or they pragmatically decide not to spend too much time on it. This is understandable, given that a number of other assessment items are due in the same period. (See overall matrix of HSV year 1/sem1 assessment items). Conversely, many anxious or highly motivated students put in considerable work for a very small return. 3. At this early stage of their university life, students don’t have the “language” or skills to successfully write an essay incorporating critical evaluation. They need resources which model how to achieve this. Providing these resources would also assist with the third task – the larger individual analysis task The Individual Analysis can also pose problems for students who do not understand how to put into practice the feedback they have received on their mini-analysis. They often know what they should do, (e.g. “be more analytical”, “integrate theory with practice” etc.) but don’t know how to do it. They need resources which explicitly demonstrate how to overcome the common problems identified in the mini-analysis. 23 Margaret Macleod October 2010 Evaluation: 1008HSV Interpersonal Skills (Item 2) ASSESSMENT TASK Assignment task: Mini analysis of listening skills Weighting: 10% Word Length: 750 words (plus a maximum one-page description of the interaction) Timing (semester/week): Semester 1, week 5 Description: This assessment will provide you with the opportunity to reflect on and analyse your listening skills. Think about a recent interaction you had with another person. Choose one “snippet” of that interaction where you feel you effectively listened (or wish you had effectively listened) to the other person. Write a one-page (maximum) description of the interaction in your own words, i.e. some information about the context and the actual verbal (dialogue) and non- verbal behaviours that occurred (just like a movie script). Then, in 750 words, analyse your listening behaviour using concepts presented in lectures, workshops and readings. The task in this assignment is to analyse, not just describe what you did well or not so well. Some questions that might assist with your analysis are: • Did I effectively listen to this person? • What in my behaviour (verbal and non-verbal) indicates that I did or did not? What did I do?) • What in the other person’s behaviour (verbal and non- verbal) indicates that I did or did not? (What did they do in response?) • Why did I respond (or not respond) that way? (e.g. relationship with other person, history, other contextual factors). • What were my strengths/weaknesses in this situation? • What would I do the same/differently in the future? • How does this relate to the listening behaviour concepts we have covered in this course to date? Purpose: The purpose of this assessment is to develop an understanding of interpersonal communication processes, to gain skills in active listening and receiving information from others, to successfully integrate theory and practise, and to undertake self-direction and independent learning. STUDENT FEEDBACK A significant number of students seek help with this task. Although most seem to have grasped the key concepts involved, (that is, their understanding of the content is not an issue), they express anxiety over the amount of work needed to complete this task, particularly the time it takes to write a relevant interaction. This is because most students need to invent an interaction, as they can not easily recall a conversation 24 Margaret Macleod October 2010 which embodies the skills/concepts they are meant to analyse. (My understanding here is that their tutors tell them to invent one if they can’t recall one). They are also unsure about how to express their understanding using appropriate academic terminology. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? Yes Students are clearly informed about what is expected of them, and are provided with guiding questions to facilitate their evaluation. However, some students assume how the questions are ordered relates to how they should structure their essay, which leads to poor organisation of ideas. 2. Criteria – Do marking criteria assist in understanding the assignment task? No. Review Suggested In general, they are relevant. However, what are called “listening skills’ in the assignment task are called “receiving skills” in a marking criterion. Different terminology may confuse those students with a poorer grasp of conceptual content. 3. Weighting - Is weighting appropriate for assignment task? No. Review Suggested The weighting reflects the description of this task as a formative piece of assessment. However, the multiple tasks involved (inventing an interaction as well as evaluating it) means that there is considerable work for small return of marks. Because of the need to invent and write an interaction, the weighting is therefore not appropriate for the amount of work required. 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No. Review Suggested This task is a critical evaluation task, requiring higher order critical thinking skills and a knowledge of how to express judgment using appropriate academic language. It is this last skill in particular that is not well developed in students just beginning university. Nevertheless, successful critical evaluation is achievable in a small task such as this, providing students are well supported with a full range of appropriate resources, including those that model the desired outcome to facilitate evaluative writing skills. Students also need time to develop the skills required to write a suitable and relevant interaction which can be used as a piece of self-evaluation. In effect, they need to decide what concepts they wish to discuss before they write the interaction. They then need to know how to write an interaction that illustrates those concepts. At this stage 25 Margaret Macleod October 2010 of their university life, the multiple tasks/skills involved can significantly stress some students. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No. Review Suggested The students are provided with some guiding questions to direct their evaluation. However, while these are useful, students also need resources which explain how to express judgement using appropriate academic terminology, how to organise ideas and structure key points, how to move from description to evaluation, and how to integrate theory with critique. Additional resources to optimise student understanding and learning are suggested below. SUGGESTIONS FOR ENHANCEMENT Assessment Re-design Simplify task by providing students with a small bank of existing interactions from which they choose one. The interactions could be developed by the teaching staff to illustrate a range of effective and ineffective listening skills. (Another suggestion is to source already developed resources [e.g. DVDs] used in other schools or for corporate training). Although this moves the task from self-evaluation to a more general case-study evaluation, it would significantly decrease the work and anxiety involved. The provided interactions will also model for the students how to write their own interactions needed in the next assessment task (individual analysis). Resource Enhancement In addition to the interactions discussed above, additional resources are needed to provide sufficient support to enable students to successfully complete the task. These could include An example essay (either written by teaching staff or a previous student essay) which could model o how to organise the information o include research o use appropriate evaluative language o how to be concise and/or 26 Margaret Macleod October 2010 Information on o how to take notes o how to write case study/ critical analysis tasks including i. how to write paragraphs ii. how to incorporate research and theory Some examples of information I have provided to students in workshops and consultations which seem to help are included below in the suggested scaffolding section. These could be turned into resources for the L@G course site. Suggested Scaffolding to Optimise Student Task Understanding & Learning Templates for note taking and organising information In order for first year students to understand and successfully undertake and complete the assessment item, they first need assistance with breaking down the task and organising information. Using a matrix or another form of graphic organiser (e.g. mind map) to collect and organise information helps to o Break down the overall task into easier steps. o Assist students in processing how they can accomplish the task. o Explain the relationship between theory and the case study (characters in interaction). o Facilitate understanding of how to analyse rather than just describe the interaction Example: This table illustrates how a student could organise information. What happened Evaluation Theory/Support In line 4, when Sally told Poor listening – a Called “comparing” – define, cite Jane about her dreadful block to effective source of information experience, Jane started listening. thinking about how much Consequences were worse her experience had …. been …………….. Effective listening skill Templates for Structure Identifying four levels of structuring guides the analytical process of the task. It also enables students to organise coherent paragraphs or sections in their essay. 27 Margaret Macleod October 2010 Suggested structure (one point at a time) Describe (e.g. what happened) Evaluate/Judge (strengths/weaknesses) o was it an example of effective or ineffective listening? o what were the consequences? Positive or negative? Support /Explain o how do I know this was effective or ineffective listening? (use theory to support judgement and reference my source e.g., According to Smith…) o How do I know what the consequences were? (Provide example from interaction and relate to theory) o Why did I do what I did? (relate to theory about why blocks do/don’t occur) If negative evaluation, what should be done? (use theory, cite source) Modelling desired outcome Providing students with an example of the desired outcome promotes academic skill development in critical thinking and evaluative academic writing. It is recommended that students are provided with either an example of a full essay OR an example of an analytical paragraph (example provided). Example paragraph When Sally told Jane about her dreadful experience, Jane immediately started thinking about how much worse her experience had been. Doing this created a block to effective listening. This is called “comparing”, which is defined as …. (describe/define concept, cite source of information). The impact of this on the interaction was.. (describe, support). To listen effectively, Jane should …. (discuss how to overcome this block, support with evidence, cite source of information) New paragraph: Another block to effective listening occurred when Jane ….etc. New paragraph: An example of effective listening was when Jane ….etc 28 Margaret Macleod October 2010 Evaluation: 1008HSV Interpersonal Skills (Item 3) ASSESSMENT TASK Assignment task: Individual analysis of interpersonal skills Weighting: 30% Word Length: 2000 words (plus 1-2 page description of the interaction) Timing (semester/week): Semester 1, week 10 Description: This assessment will provide you with the opportunity to reflect on and analyse your interpersonal skills. It builds on your ‘mini-analysis of listening skills’ so it would be useful to consider the feedback you received on that piece of assessment. Again, reflect on an interaction you had with another person. Describe the interaction (in 1-2 pages maximum) considering issues of context, content and process. Analyse your interpersonal behaviour in accordance with the concepts covered in the course to date. The questions that were offered for assistance for your mini-analysis may again be useful here. However, this time consider the questions in relation to receiving information, sending information, and managing the interaction. For example, Did I effectively listen/send information/manage the interaction? (Hint: A good assignment will be one that is able to effectively “describe” what you did and the concept it relates to and to “analyse” the interpersonal behaviour: was it effective? What evidence can I show to prove that? What impact did it have on the interaction)? Purpose: The purpose of this assessment is to develop an understanding of interpersonal communication processes, to gain skills in active listening and receiving information from others, to gain skills in communicating information to others, to gain skills for effectively managing interpersonal interactions, to successfully integrate theory and practice, and to undertake self-direction and independent learning. STUDENT FEEDBACK Students seem to have a good general understanding of what is expected from them, and as with the mini-analysis, most seem to have grasped the key concepts involved. However, a significant number of students seek assistance with how to “be analytical”, and/or how to explain their evaluation using the appropriate academic terminology for evaluation, and how to organise their ideas (overall structure). ASSESSMENT DESIGN 29 1. Clarity - Is assignment task clear and unambiguous? Yes 2. Criteria – Do marking criteria assist in understanding the assignment task? Yes 3. Weighting - Is weighting appropriate for assignment task? Yes Margaret Macleod October 2010 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No. Review Suggested As with the mini-analysis, this task is a critical evaluation task, requiring higher order critical thinking skills and a knowledge of how to express judgment using appropriate academic language. It is this last skill in particular that is not well developed in students just beginning university. Nevertheless, successful critical evaluation is achievable, providing students are well supported with a full range of appropriate resources, including those that model the desired outcome to facilitate students writing skills. If the suggestions outlined for the preceding mini-analysis task (example essay, paragraph etc) are taken up, then this task should not pose significant problems for the majority of students. Similarly, if students have already been provided with an interaction for the minianalysis, then the task of and skills involved in writing an interaction for this individual analysis should be less difficult, as they will have a model upon which to base their work. Without this scaffolding, it is likely that the task of writing an interaction will again be time consuming and difficult. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No The students are currently provided with some general feedback on the minianalysis task, and an example essay plan to guide the organisation of their ideas (see reproduced below). This is very useful. However, unless resources are provided that model how to clearly express judgment using appropriate academic language, how to move from description to analysis, and how to integrate theory/research with the interaction, students may still have difficulties successfully completing this task. If these resources are provided for the minianalysis, though, reproducing them for this task may not be necessary, although some additional resources that show clearly how to overcome problems found in the mini-analysis could be helpful. 30 Margaret Macleod October 2010 Here is a guide for you in terms of structuring your analysis so that it meets all of the criteria: Please do not pay any attention to the number of concepts I have written here, it is just for the purpose of the example. You may have more or less concepts/skills in each section of your paper. Intro: Introduce topic, state what the paper will discuss. Body: -Sending - Concept/Skill A - Concept/Skill B - Concept/Skill C - Receiving - Concept/Skill D - Concept/Skill E - Managing the Interaction - Concept/Skill F - Concept/Skill G - Concept/Skill H For EACH Concept/Skill that you cover you need to: Identify the concept/skill Define it using the literature Link to the transcript as evidence to where you used it. Discuss the impact it had on the conversation Draw on the transcript as your evidence and/or the literature to support your point. If you were ineffective – discuss why and give a specific example of how and where you could have said/done it better. I.e.: In line 7, I could have reflected content by saying “so you were on your way to uni when the car broke down”. Conclusion: Summarise key points from your paper. Of course, this is an example and it is completely up to you as to whether this structure will work for you. Additional resources to optimise student understanding and learning are suggested below. SUGGESTIONS FOR ENHANCEMENT Resource Enhancement Resources – Additional resources are needed to enhance initial student understanding of the task. In particular, students need to know how to be “analytical” rather than descriptive, and how to express judgement in academically suitable ways. Suggested scaffolding to optimise student task understanding and learning Examples of descriptive and analytical paragraphs: Students need to be shown how they can clearly incorporate evaluative analysis into their essays. Often, their evaluation is implicit rather than explicit. Along with the resources suggested for the mini-analysis, some examples of work from previous student’s essays (or examples from the mini-analysis) could be modified to model the desired outcome. For example, a poorly structured and descriptive paragraph could be shown, along with the same paragraph re-written to illustrate the changes needed to achieve explicit and coherent analysis. 31 Margaret Macleod October 2010 Examples of how to overcome common problems Some general feedback is already provided. However, this could be built upon by providing some specific examples of how to overcome the problems identified. Explaining what not to do is useful, but showing how to correct these problems (via example) is even more useful. 32 Margaret Macleod October 2010 1015HSV Human Behaviour (Semester 1, Year 1) Overall Summary of Evaluation of Assessment Item 3 Item Assessment task 1 Library tutorial Mid-semester 2 3 4 exam Essay End of semester exam Length 3 hours Weighting 5% Due date Week 5 1 hour 30 minutes 20% Week 6 – In class 1500 words 2 hours 15 minutes 45% 30% Week 8 Week 15 or 16 (to be advised The assessment tasks for this course are well designed in that they are diverse, and incorporate two early and low–weight assessment items to balance the formative and summative roles of assessment. Further, Item 3 (essay) incorporates within it a ‘safety net’, allowing students who have performed poorly (less than 48%) to resubmit although only to a pass conceded grade. (See below under Assessment task: Description). However, this essay task has caused many students considerable anxiety for many years now, in spite of some “fine tuning“of it last year. The main reason for this (discussed in detail in the evaluation) are that. 1. The task itself is not explained in sufficient detail to make what is required transparent. It seems unambiguous and straightforward, yet there are ‘hidden’ tasks that are not explained either in the Task Description, or the marking criteria. It also appears (from student feedback and an example essay shown to students) that what is actually required is a rather general discussion of the topic, although this desired outcome does not match, and is not interpretable from, the quite specific Task Description. 2. The research provided is reportedly difficult to read and its relevance to the task unclear. 33 Margaret Macleod October 2010 Evaluation: 1015HSV Human Behaviour (Item 3) ASSESSMENT TASK Assignment task: Essay: Adoption and twin studies Weighting: 45% Word Length: 1500 words Timing (semester/week): Semester 1, week 8 Description: Essay Topic: Discuss how adoption and twin studies have influenced the Nature versus Nurture debate? HINT: The question is not asking you to look at adoption or twin studies OR the Nature versus Nurture debate alone, it is asking you about the INFLUENCE of research on this debate. Although you are expected to comply with the word limit, a little over or under (no more than 10%) is acceptable. The word limit is not trivial. The word limit should motivate you to be concise and clear in presenting the content. In order to ensure that you have read broadly and deeply enough for any university paper, it is usually a good idea to have drawn on at least 10 high quality references. A high quality reference is one that has been checked and reviewed by other experts in the area before being published. In academic disciplines these references are usually found in what are called refereed journals. Some of the books that are written are also considered to be seminal works and high quality references. For this essay, you are required to cite a total of 12 references. In order to assist you with this assessment piece we have provided you with the titles of the following references, and you are to find another 5 references on your own. Use these works to formulate your argument. Bouchard, T., Jr. (1999). Genes, environment and personality. In S. Ceci & W. Williams (Eds.), The nature-nurture debate: The essential readings (pp. 98-103). Oxford: Blackwell Publishers. Cadoret, R. (1995). Adoption studies. Alcohol Health and Research World, 19(3), 195-201. Howe, D. (1998). Heredity, environment and adoption outcomes. In Patterns of adoption: Nature, nurture and psychosocial developmental (pp. 118-133). London: Blackwell Science. Koepper-Schomerus, G., Stevenson, J. & Plomin, R. (2001). Genes and environment in asthma: A study of 4 year old twins. Archives of Disease in Childhood, 85(5), 398401. Rutter, M. & The English and Romanian Adoptees (ERA) Study Team. (1999). Developmental catch-up,and deficit, following adoption after severe global early privation. In S. Ceci & W. Williams (Eds.),The nature-nurture debate: The essential readings (pp. 108-133). Oxford: Blackwell Publishers.5 Wright, L. (1997a). The environment we make. In Twins: and what they tell us about who we are (pp. 131-142). Brisbane: Wiley & Sons. 34 Margaret Macleod October 2010 Wright, L. (1997b). The nature-nurture wars. In Twins: and what they tell us about who we are (pp. 11-34).Brisbane: Wiley & Sons. All books are available in the Reserve section of the Logan Library - this means you will only be able to borrow the books for a maximum of two hours. I ask that you be considerate of your peers when borrowing these books. Journals can be retrieved electronically via the library’s databases. In explicit recognition of the difficulty some students have in knowing the standard of writing and referencing required at university level, the writing guide bundled with the text and workbook available from the Logan Co-op bookstore provides specific information and examples of essay writing and referencing. Further information and resources for the essay go to the Learning@Griffith website. Essay assignment Safety Net scheme. The teaching team is mindful that some new University students sometimes find this first essay in the Human Behaviour course a little daunting. In addition, as it will be one of the first times many of the students have had to write a university level essay, it can be difficult for students to accurately judge the required standards in writing. Misinterpretation of the essay question is another problem that sometimes leads to a difficulty. A very low mark in this first university assignment may require a student to achieve a High Distinction standard in the exams to pass the course. Thus, the Essay Assignment Safety Net allows new students a second chance to gain an understanding of what is required at University standard and allows the teaching team to use the assignment as a formative piece of assessment. Students who receive less than 21.5 marks (48%, the equivalent to a Pass Conceded level of achievement) for the assignment will be invited to resubmit the assignment after rework (the comments attached to the assignment will detail the major areas for attention). Resubmitted assignments will score 21.5 (out of the available 45) IF they reach an acceptable Pass standard. No resubmitted assignment will receive more than 21.5 marks. A student is allowed only one attempt to raise their mark under the safety net scheme. Resubmitted assignments that do not reach a Pass standard will be awarded a mark on merit and the student who submitted the assignment will be formally advised to seek assistance to improve their academic skills. Only those students whose original assignments are marked below the equivalent to a Pass Conceded level will be invited to resubmit. Students utilizing the safety net scheme do not gain an academic advantage over those students who legitimately pass the assignment at their first attempt. The resubmission will require additional work by the student concerned to raise their work to a minimum standard. Purpose: The purpose of this essay is two fold: 1. To allow you to demonstrate your ability to think critically and develop an argument about a given topic, and 2. To assist you in developing your academic writing skills. 35 Margaret Macleod October 2010 Thus, marks will be assigned based on these two major aspects, (1) your ability to develop a clear argument and use evidence to support it, and (2) how you present the paper. A criteria sheet detailing what is expected will be available in the resources area of the web-site. STUDENT FEEDBACK This assessment task has been in existence for many years now, and for as long as it has existed, it has been a significant stressor for many students. There has been recent ‘fine tuning’ of the task by adding this sentence HINT: The question is not asking you to look at adoption or twin studies OR the Nature versus Nurture debate alone, it is asking you about the INFLUENCE of research on this debate. However, this does not appear to have made the task any less ambiguous for students. It is not clear what this means, since research doesn’t influence the debate – rather, research may support or undermine arguments that make up the debate. So although most students understand the key concepts (nature vs nature) inherent in it, they are uncertain about exactly what is required of them in this task. There appears to be other tasks as well (these are discussed in the next section). This also confuses many students, because these tasks are not included in the assessment description, or highlighted in the marking criteria. They are unsure of how to prioritise these additional tasks, that is, what exactly they should be focusing on. Conversely, some students appear unaware of these additional tasks. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? No Review Suggested As discussed above, it is the lack of clarity of this assessment task that is a key issue. On the surface, it may seem uncomplicated, the task seemingly quite specific (i.e. use the research provided as well as other research found to discuss how these particular studies have influenced the debate). So one common assumption is that students need to find research on this issue, and explain how this particular research influences the debate (e.g. does it support the nature or nurture claims?) This leads many to spend considerable time looking for research articles on the topic. However, students are told that they should not focus specifically on the research. This confuses many students. Further, the task, seemingly straightforward, is made ambiguous by additional information that is not mentioned in the assessment description and seemingly contradicts the logical reading of the task. The additional tasks are as follows: 1. Students are told to focus on two or three main areas to demonstrate their point (e.g. asthma, depression, alcoholism etc). There are two problems with this 36 Margaret Macleod October 2010 a. Students look for very specific research about these issues in the context of either twin/adoption studies or the nature vs nurture debate. This is reportedly a difficult task. b. Some of the research provided that they must use focuses on an issue (e.g. asthma) that they may not want to use to demonstrate their point. Nevertheless they are expected to use it. So students who wish to discuss, for example, depression and alcoholism, find that they must also incorporate discussions about asthma. They are unsure how to do this. 2. In a resource on the website (found under lectures, week 4, reproduced below) students are told that they should provide a general overview of the debate, including an historical overview. Indeed, an example “good” essay (shown to the writer by a student, apparently discussed in a lecture, but unable to be found by the writer) actually incorporates a significant amount of historical overview and general discussion of the debate (this is in spite of the directive to perform this task only in the introduction, and the hint which directs students not to focus on the debate). So this resource does not “fit” with what appears to be the key task (discuss how particular research has influenced the debate). Other problems with this resource are discussed in the section “Assessment Resources”. Intro – introduction to the debate, why it’s important, historically where has it come from, who are the key players, etc (these can be modified to suit your paper) all the way until you’re talking about how twin/adopt studies have influenced the debate (1-1½ pgs) Body – pick specific areas to help demonstrate your point (2min-3max), be sure to show both sides of the argument (roughly 4-5 pgs) Conclusion – which has a greater impact, nature or nurture, or are they equal? (¼ – ½ pg) 2. Criteria – Do marking criteria assist in understanding the assignment task? No Review Suggested The marking criteria are generic and therefore do not assist in understanding the task. For example, there is no breakdown of the specific areas that will be assessed. Further, students do not understand what argument they should be presenting and supporting, what they should be critically analyzing, or what ‘link theory and application’ means in this particular task. Lack of transparency in how knowledge and skills are assessed can undermine the confidence of students. Marking Guidelines Assignments grades will reflect the following guidelines for markers. For a Pass mark (50 - 64%), a student must: 37 Margaret Macleod October 2010 Define key concepts and answer the question(s) presented Demonstrate a basic understanding of relevant theory. Demonstrate an ability to link theory and application. Show some attention to the way the essay is structured. Write in competent English prose with minimal punctuation, grammatical or spelling errors. Provide supporting references. For a Credit mark (65 - 74%), a student must: Provide accurate definitions of key concepts and answer the question(s) presented. Demonstrate a good understanding of relevant theory. Demonstrate a reasonable ability to integrate literature, theory and application. Provide clear, logical structure to the essay Deliver content that goes beyond description to analysis. Write in competent English prose with minimal punctuation, grammatical or spelling errors. Provide relevant and appropriate supporting references. For a Distinction mark (75 - 84%), a student must: Provide accurate definitions of key concepts and answer the question(s) presented. Demonstrate a thorough understanding of the relevant theory and its application. Demonstrate a high ability to integrate literature, theory and application. Provide clear, logical structure to the essay. Demonstrate the ability to critically analyse. Write in competent English prose with no punctuation, grammatical or spelling errors. Provide relevant and appropriate supporting references that justify arguments presented. For a High Distinction mark (85 - 100%), a student must: Provide accurate definitions of key concepts and answer the question(s) presented. Demonstrate a thorough understanding of the relevant theory and its application. Demonstrate excellent ability to synthesize literature, theory and application. Provide clear logical structure to the essay. Demonstrate high levels of critical analysis. Demonstrate effective mastery of the subject matter. Write in competent English prose with no punctuation, grammatical or spelling errors. Provide relevant and appropriate supporting references that justify arguments presented. 3. Weighting - Is weighting appropriate for assignment task? No Review Suggested When only one summative essay task is provided in a course, students are not provided with the opportunity to learn from feedback and develop their writing skills. This contradicts one of the stated purposes of this task, ‘to assist you in developing your academic writing skills’. In this situation, allocating a large proportion of marks (45%) to a single essay writing task might not be considered appropriate. 45% could also be considered too many marks for a 1500 word assignment. 38 Margaret Macleod October 2010 Further, knowing that a significant proportion of marks are allocated to a single writing task can be a significant stressor for students in this early stage of their university life. The possibility of resubmitting is one way of addressing this problem for failing students, but nevertheless being awarded only a pass conceded grade still places extra pressure on these students to perform well in other tasks. It can also cause discontent in those other students who have only just managed a pass grade but are not given the opportunity to learn from feedback and improve their grade. 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No Review Suggested Students report that the articles they are meant to read and use in their assignment task are extremely difficult to read, and their relevance to the actual task is not always clear. Students are also expected to develop an argument, but are not shown how to do this. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? No Review Suggested The task relates clearly to a Learning Outcome. However, the stated purpose for the task 1. To allow you to demonstrate your ability to think critically and develop an argument about a given topic, and 2. To assist you in developing your academic writing skills. does not aid students in seeing how this task relates to this Learning Outcome. The stated purpose only relates to generic academic skills (critical thinking, developing an argument, academic writing). . ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No Review Suggested At present, there isn’t a resources folder on the Learning@Griffith website for this course, which makes the few resources provided difficult to locate. I have, with difficulty, located three, although there is also an example essay somewhere. These three resources are not sufficient, for the following reasons. 39 Margaret Macleod October 2010 1. As discussed above (Assessment Design 1. Clarity), there is a resource directing students how to structure the essay, but this is difficult to locate. It is found under the heading ‘lectures, week 4’, which means that some students may not see it, or have problems locating it afterwards. Unfortunately, this resource is also not as helpful as it could be, for the following reasons: It can mislead students into assuming that the introductory paragraph should be 1-1½ pages long. “Intro – introduction to the debate, why it’s important, historically where has it come from, who are the key players, etc (these can be modified to suit your paper) all the way until you’re talking about how twin/adopt studies have influenced the debate (1-1½ pgs) The directive to ‘pick specific areas to help demonstrate your point - be sure to show both sides of the argument (roughly 4-5 pgs) confuses students, because they are unsure what argument they need to show both sides of – the specific areas they have chosen or their argument about overall debate? The directive to state only in the conclusion what the student’s overall argument is ‘Conclusion – which has a greater impact, nature or nurture, or are they equal?’ contradicts the need for an academic argument to be stated in the introduction, developed and supported in the body of the essay, then restated in the conclusion. This information therefore does not assist students in learning the skills of developing and supporting an argument. 2. Another resource called “Tips for your 1015HSV Essay” (see Appendix 1) is located under “Assessment – topic 4 ” on the website. However, this resource provides only very general advice, including grammar. Further, information such as this There are many writing devices that are very effective in creative writing that would be absolutely disastrous in a university assignment. Examples include, setting up ambiguity, going for shock value, shifting tense, abruptness, shifting perspective, personalising the material, or strings of nouns. would probably confuse rather than enlighten inexperienced students. 3. A further resource, called “Common mistakes on essays” (see Appendix 2) is made available to students after the due date for the assignment task, presumably to assist those students who have failed. However, although it explains common mistakes, it does not explain how to rectify them. Students need to know how to overcome problems if they are to improve their mark. Additional resources to optimise student understanding and learning are suggested below. 40 Margaret Macleod October 2010 SUGGESTIONS FOR ENHANCEMENT Assessment Re-design Assessment Description: A clearer description of the task is needed so that students know exactly what is wanted. This description also needs to explicitly relate to the marking criteria, and any resources provided. Assessment Purpose The purpose of the task needs to be linked to the Learning Outcomes for the course Marking criteria The marking criteria need to be rewritten so that they provide an unambiguous explanation of what is required, and how specific tasks are weighted. For example, if an historical overview of the debate is required, students would benefit from knowing what proportion of the total marks is allocated to this particular task. Weighting Consider making this task worth fewer marks Required research The research that students are required to use in this essay requires evaluation to determine if it is too difficult for beginning students to comprehend. Resource Enhancement A resource folder should be created so that students may easily locate any resources. The resources already provided, including the example essay, should be located in this folder. The following suggestions are made to enhance these resources: 41 i. Use the example essay to explain what is required, i.e. which parts of it address the task and each criterion (important: the marking criteria need to be rewritten first for this to be useful). This raises awareness in students of the need to ensure that each criterion is clearly addressed through adequate signposting. Other strengths, such as correct paragraphing and referencing, and the development of a clear argument, could similarly be commented on. This could then replace the resource explaining how to structure the essay, which as previously discussed, contains misleading information. It can also be useful to include a poorer example essay, which can be used to highlight common errors and provide information on how to overcome them. ii. Rework the resource ‘Tips for your 1015HSV Essay’ so that more than just general/grammatical advice is provided. Margaret Macleod October 2010 iii. 42 Rewrite the “Common mistakes on essays” resource so that information on how to overcome these mistakes is provided. It could be useful to link this resource to the example essay. Margaret Macleod October 2010 1007HSV Human Services Processes (Semester 2, Year 1) Overall Summary of Evaluation of Assessment Items 2 and 3 Weighting Learning Objectives 20% 2, 3, 4, 5, 7, 8 Analysis Analysis of a case study 13 Sep 10 16:00 Monday, Week 8 at 30% 4pm (Mon, 13 Sep) 1, 2, 3, 4, 5, 8 Report Major Report 25 Oct 10 16:00 Monday, Week 13 at 50% 4pm (Mon, 25 Oct) 1, 2, 4, 5, 6, 7 Assessment Task 1 2 3 Presentation Group Tutorial Presentation Due Date As agreed. Assessment Items 2 and 3 are effective assessment tasks as they are perceived by students to be ‘real’ tasks; that is, they are seen as comprising the actual skills and knowledges students will need in their profession. As well as having relevance, they are both clearly designed and worded, and students therefore find them unambiguous. However, in relation to the Analysis task (Item 2) some students have sought assistance with understanding the marking criteria. Few concerns have been raised about the Report task (Item 3). Although it is a both a case study task, involving critical evaluation, and a report writing task, the adequate provision of resources appears to assist most students to achieve the desired outcomes effectively. 43 Margaret Macleod October 2010 Evaluation: 1007HSV Human Services Processes (Item 2) ASSESSMENT TASK Assignment task: Analytical essay Weighting: 30% Word Length: 1500 words Timing (semester/week): Semester 2, week 8 Description: Analyse one of the case studies provided via course website. Make sure you locate and choose from Assessment One case studies. You need to consider yourself as a worker. Your analysis will explain how you understand the process of helping. In your analysis consider The macro factors (political, economic, social, cultural, and organisational) that may impact on the situation (e.g. perhaps consider issues of the post welfare state). The micro factors (individual and interpersonal) influencing the situation (e.g. draw on knowledge of culture, lifespan development, human behaviour, interpersonal skills). Knowledge of assessment and what might be important in undertaking an assessment. What perspectives influence how you think about issues? What knowledge might you rely on? Consider values, ethical issues and the strengths and limitations you may bring as a worker in the situation. Reflect on what you have learned about yourself as an emerging human services worker STUDENT FEEDBACK Most students who seek help from the writer with this task do so to ensure that they are “on track” – that is, that they have clearly addressed the required components of the task. Few express uncertainty about what is expected of them, and all see the relevance of this task to their chosen profession. Because of this perception of the task as ‘real’ or ‘authentic’, the level of analysis expected of them is seen as challenging, but not unreasonable. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? Yes There are no ambiguities with this task description – the expectations are clearly set out, without any unnecessary wordage. 44 Margaret Macleod October 2010 2. Criteria – Do marking criteria assist in understanding the assignment task? No Review Suggested The marking criteria (see below) are clearly related to the task and reinforce what is required from the students. However, there are some ambiguities, which, if corrected, could enhance the efficacy of the criteria. These are: The phrase ‘evidence of reading’ does not assist students in understanding what is expected from them. More specific guidelines in relation to the use of research to support claims could clarify for students just what is required from them, for example “..at least 10 academic references” .. (as per announcement on the Learning@Griffith website for this course). The phrase “Elaborates and critiques contextual factors and considers implications and alternatives” is imprecise. For example, are students meant to consider alternative macro factors? Clearer wording of what is actually required would be helpful. 45 Discusses the macro factors pertinent to the situation. Shows understanding of key factors and concepts. Elaborates and critiques contextual factors and considers implications and alternatives. Evidence of reading (7 %). Discusses the micro factors pertinent to the situation. Shows understanding of key factors and concepts. Elaborates and critiques contextual factors and considers implications and alternatives. Evidence of reading (7 %). Knowledge of assessment. Shows understanding of key factors and concepts. Critiques material and considers implications and alternatives. Evidence of reading (7%). Considers the case study from the workers perspective and reflects on use of self. Discusses own learning and shows self awareness. Shows understanding of ethics. Evidence of reading (6 %). Relevant genogram or ecomap attached as appendix (3%) 3. Weighting - Is weighting appropriate for assignment task? Yes 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? Yes Margaret Macleod October 2010 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No Review Suggested The writer was unable to find any resources to assist the students with this task. Resources could further enhance the quality of this assessment task. SUGGESTIONS FOR ENHANCEMENT Assessment Re-design The task is well designed apart from the ambiguities noted in the marking criteria. It is suggested that the requirements about reading (research) and the directive to “elaborates and critiques contextual factors and considers implications and alternatives” be more clearly articulated in the marking criteria. Resource Enhancement Provision of resources could enhance students’ understanding of the task. These resources could include: An example essay, linked to a case study (which is withdrawn from the bank available) OR An example paragraph 46 Margaret Macleod October 2010 Evaluation: 1007HSV Human Services Processes (Item 3) ASSESSMENT TASK Assignment task: Major Report Weighting: 50% Word Length: 2000 words Timing (semester/week): Semester 2, week 13 Description: Major Report Weight: 50% Task Description: N.B. Please choose an agency that you are not already familiar with. Do not contact the agency without lecturer's prior agreement in writing. Each group must submit a completed Agency Visit Request form by Week 7. Reporting on an Organisation Through research and a group visit to a human service organisation, write a formal report which addresses the following: The structure (how the organisation is governed, funded, managed and staffed), philosophy (mission, values, or guiding principles), functions and processes (how clients are referred, who is eligible, what services are provided, how services are provided, over what period of time, are clients views sought? etc) of one human service organisation. (In short, how is it set up, what it does and how it does it?). From your discussions develop a case study that explains the sort of intervention(s) provided by this organisation describing the possible progression of a client through the intervention process or, an intervention project this agency has been part of). Using the literature to support your analysis, show that you understand what evidence base e.g. theoretical approaches, knowledge informs the decisions that have been made within the organisation to shape their approaches to intervention (choice of methods, practices). There are three stages to this piece of work: 1. Research the literature so that you are well prepared for your agency visit. Ensure you have a plan (or framework) for analysing (understanding how and why they do what they do) service delivery within the human service agency. Make sure you have researched human service knowledges and practices (individual, group or community development approaches) pertinent to the service delivery area or field, and are familiar with some of the methods of assessment and intervention that you are likely to encounter. No contact should be made with an agency until the literature has been studied, a plan (or framework) for analysis devised, and permission is given by the lecturer to make contact. 47 Margaret Macleod October 2010 2. Plan and undertake a group visit to the Human Service Agency and using your plan (or framework) collect a range of data pertinent to understanding the organisational structures, assessment and intervention processes used in that organisation. You need to be prepared to adjust your plan (or framework) depending on the information you are able to access. You are required to work in small groups to plan and undertake the agency visit (individual visits will not meet the course requirements). However, the analysis and write up is an individual task. Your team skills are important in this assessment and you should be able to explain what you did to be sure your group worked together effectively or reflect on what you might have done in retrospect. An email/or letter of thanks must be sent by the group to the agency to acknowledge their contribution to your learning. It should be submitted as an appendix. 3. Write a formal report (strictly adhering to the outline provided in CommonTime) drawing on both the literature and the results of your field visit to describe and analyse the structure and functions of the organisation. Ensure you consider the opportunities and constraints within the organisation and wider environment (context) that shapes the approach to service delivery. Evidence of your visit to the agency can be included as appendices to your written report e.g. brochures, location maps. Inclusion of additional materials needs to consider the relevance and purpose of the material and should be kept to a minimum. A specific formal report writing format is to be used. Information about how to format the report will be provided during Common time. The format must be followed precisely. STUDENT FEEDBACK Some students find this task challenging, but the majority are clear about what is expected. Student feedback indicates that the provision of quality resources on how to write an evaluative report assist them sufficiently with this task. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? Yes 2. Criteria – Do marking criteria assist in understanding the assignment task? Yes The criteria (see reproduced below) are unambiguous and relate to and support the assessment task 48 Criteria Margaret Macleod Presentation and layout of formal report (5%) October 2010 Description of professional and ethical practice in teamwork and in task execution. Use of the literature (5%) Evidence of extensive reading, research and information retrieval skills in the literature review (10%) Descriptive overview of organisation (10%) Discussion and analysis of agency intervention processes showing an understanding of context. Comment on relevant human service concepts, methods, approaches as they inform the structure, functions and delivery of services in this organisation. Must make links with relevant literature mentioned in literature review (15%) Case study developed by student shows understanding of organisational processes (5%) 3. Weighting - Is weighting appropriate for assignment task? Yes Although the weighting is 50%, this is appropriate for a task of this complexity 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? Yes The task is suitable for the level of the students’ skill development because it is well supported with quality resources that clearly model the desired outcomes. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? Yes The task is very well supported with resources developed by the writer and enhanced by the inclusion of specific content information by a previous course convenor. These resources explain to students how to critically evaluate in the context of a case study, and how to write a report, including information about the specific headings required 49 Margaret Macleod October 2010 in the report. The provision of example paragraphs that model the content required as well as effective paragraph structure ensure that students are well aware of the desired outcome. SUGGESTIONS FOR ENHANCEMENT The only suggestion to improve on this assessment task is that the resource on critical evaluation and case studies is placed on the Learning@Griffith website for this course. At present, it is located only on the Common Time website. 50 Margaret Macleod October 2010 1017HSV Human Services Research (Semester 2, Year 1) Overall Summary of Evaluation of Assessment Item 1 Assessment Task 1 2 3 Due Date Weighting Learning Objectives Paper Critique Part 1: Thu 26 Aug (Week 5) 9am; Part 2: Mon 20 Sep (Week 9) 45% 9am; Part 3: Thu 21 Oct (Week 12) 9am. 1, 2, 3, 4, 5, 6, 7 Mid Semester Exam During Class Mid Semester Exam 23 Sep 10 20% Sept 23th 2010 In class 1, 2, 3, 4, 5, 6, 7 Exam during Exam Period (Central) End of Semester Exam 6 Nov 10 - 20 Nov 10 November Examination 35% Period 1, 2, 3, 4, 5, 6, 7 This is a very well designed assignment task. It is divided into three separate pieces of assessment which models for students how to break up an evaluative task into relevant parts. The initial low weight assessment task (part 1) provides students with diagnostic feedback on their evaluative and academic writing and thinking skills. It is extremely well supported with lectures, and the provision of detailed information about the task on the course website. Nevertheless, student feedback indicates that this task causes significant anxiety and concern for students, primarily because it is perceived as far too difficult for their level of skill development. It is recommended that this task be simplified, or moved to being a second year task 51 Margaret Macleod October 2010 Evaluation: 1017HSV Human Services Research (Item 1) ASSESSMENT TASK Assignment task: Critique of a research article (submitted in 3 separate parts) Weighting: Weighting: 45% total (15% each part) Word Length: 1500 words total (500 words minimum each part and 600 words maximum) Timing (semester/week): Part 1: Thu 26 Aug (Week 5) 9am; Part 2: Mon 20 Sep (Week 9) 9am; Part 3: Thu 21 Oct (Week 12) 9am. Description: This assessment will involve critiquing a piece of published research. The assessment requires students to critique the various aspects of the research using the criteria for critiquing that are provided in the web modules. This assessment will be completed in three parts. Part 1 requires students to critique the research questions and hypotheses and the literature review. Part 2 requires students to critique the design and sampling used. Part 3 requires students to critique the data collection and the measures used. Students will be required to select one article from a list articles that are contained within the student reading supplement. These articles represent research that is applicable to students from the different streams offered within this degree and allow a choice of qualitative or quantitative research in each area. Students will be required to complete the critique in three parts that are due on different dates throughout the semester. This will allow them to break up the workload associated with this assessment. Purpose: This assessment will provide students with the skills that are necessary to utilise research within their professional careers. The work of health and human service professionals utilises what is known as evidence-based practice which requires individuals to adopt clinical practices that have support or evidence based in research. This approach is essential for the delivery of high quality services to clients that have been demonstrated as effective practices. To be able to do this, human service professionals must be able to identify the different types of evidence and the strengths and weaknesses of this evidence. For most people, this evidence will be presented in the context of published research findings. Subsequently, as a professional, the student's ability to critically analyse published research is essential. STUDENT FEEDBACK Although this is a very well designed and unambiguous assignment task, well supported with lectures, and detailed information about the task on L@G, student feedback indicates that this task is a significant stressor for them, even the high achieving students. The major concern raised consistently by students is the perceived 52 Margaret Macleod October 2010 level of difficulty of the task in relation to their current skill levels. This is discussed below. ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? Yes This is a very well designed and clearly written assignment task, divided into three separate pieces of assessment which model how to break up an evaluative task into relevant parts and assists with the scaffolding of skill development 2. Criteria – Do marking criteria assist in understanding the assignment task? Yes The marking criteria (see below) clearly explain what is being assessed, and how much weighting is given to components of the task 3. Weighting - Is weighting appropriate for assignment task? Yes 45% appears is a suitable weighting for a task of this complexity 4. Size of Task – Is word length appropriate for assignment task? No Review Suggested Feedback from students is that it is not easy to fit the tasks into the allocated word length 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? Review Suggested Feedback from students indicates that the task is too difficult, for the following reasons: The terminology and concepts, although thoroughly explained in lectures and resources, are difficult to grasp, especially for first year students; The journal articles are complex, written for an experienced academic audience. Students report significant difficulties in understanding them. Students are not confident with their ability to critique an academic paper or with their skills in effectively and correctly writing a critique or evaluative essay (i.e., an appropriate structure and choice of evaluative phrases). 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? 53 Yes Margaret Macleod October 2010 The task is clearly relevant to the learning outcomes, and the importance of the skills inherent in the task for Human Services workers are clearly spelt out ASSESSMENT RESOURCES Are there sufficient resources provided to assist students Yes good with this task? existing resources with more needed This task is very well supported currently with: lectures, and the provision of detailed information about the task on L@G, including o an interactive tutorial, o online quizzes, and o definitions of key terminology etc Additional resources to optimise student understanding and learning are suggested below. SUGGESTIONS FOR ENHANCEMENT Assessment Re-design Year of Offer – Consider making this assessment item a second year task. Note: from 2010, the same task in the Bachelor of Social Work is now a second year, second semester course. Size of Task - Either reduce the amount of evaluation required in each task, or increase the word length and possibly the weighting. Resource Enhancement 54 Resources – Additional resources are needed to enhance initial student understanding of the task. These could include: An explanation of how to take notes, structure and write an evaluative essay. An example essay (evaluating another journal article) would provide a useful model for this task. Some examples of information I have provided to students in workshops and consultations which seem to help are included below. These could be turned into resources for the L@G course site. Margaret Macleod October 2010 Suggested scaffolding to optimise student task understanding and learning Assistance is require for students regarding the critical sequencing of information and the progressive explanations required for first year students to be able to understand and successfully undertake and complete the assessment item. 1. Note-taking – criteria of a “good” literature review are developed by the convenor which allows students to engage in a structured note-taking and progressive critique and evaluation of selected articles against the identified criteria. Using tables to take notes Theory (information/your Reality (article) research) A (good) literature review should …. The literature review Focus on mainly primary Does do this (strength) sources Doesn’t do this (weakness/problem) 2. Structure – three levels of structuring to guide the structuring of the critique process are identified. Suggested structure (one point at a time) Describe (e.g., describe literature review in article) Critique/Evaluate (is it appropriate/insufficient/effective etc) Support /Justify (how do you know this? e.g., According to Smith…) 3. Provide examples – examples are suggested at two levels. An example essay of an evaluation of a different article posted on Blackboard An example of an evaluative paragraph as per below 55 Margaret Macleod October 2010 An example paragraph In this article, the literature review …..(briefly describe literature review). A major strength of the literature review is that it is very comprehensive and uses mainly primary sources……… (outline its strengths). This is essential, because a good literature review should …. (reference - support). However, one problem with this literature review is that it doesn’t clearly link to the central research problem. As Smith notes…. (use what Smith says to support your evaluation). Another problem is that there is no critical synthesis of the literature…… (support this evaluation with reference) . Overall, then, the literature review was not sufficiently well written and did not contribute to the research problem. 4. Provide a bank of evaluative constructs/phrases – these will guide student’s choice of appropriate critique/evaluative terminology Bank of evaluative phrases Valid/invalid Sufficient/insufficient Appropriate/inappropriate Strength/weakness 56 Margaret Macleod October 2010 1014HSV Introduction to Social Theory (Semester 2, Year 1) Overall Summary of Evaluation of Assessment items 1(Blog) and 2 (Essay) 1 2 3 Blog Thematic Blogs Essay Critical Essay Online Quiz Tutorial Exercise (Online Quiz) 4 Exam during Exam Period (Central) Examination 13 Aug 10 09:00 - 15 Oct 10 15% 17:00 Weeks 3, 6, 11 26 Aug 10 - 26 Aug 10 17:00 Week 5 (Thursday) 30% 6 Sep 10 09:00 20% 10 Sep 10 17:00 6 Nov 10 - 20 Nov 10 November Examination Period 35% Assessment Item 1 (Blog) has considerable merit because it is a summative assessment task which allows students to learn from feedback and gain progressive marks during the semester. The use of a blog also has merit in that it opens up discussion and allows students to share ideas about key issues relevant to the course. However, not all students are familiar with this genre, and those who are used to blogging usually do so in an informal and open way. At present, there are no resources to assist students with this task, and this has led to many enquiries from students about the best way to approach this task. Assessment Item 2 (Critical Essay) has been a significant stressor for students for several years now. The task is well thought out in that it requires students to make connections between concepts and current social/economic issues, rather than just learn about the concepts in abstract. However, feedback from students is that they find the task daunting because of its complexity. There are also some perceived inconsistencies in the task description. 57 Margaret Macleod October 2010 Evaluation: 1014HSV Introduction to Social Theory (Item 1) ASSESSMENT TASK Assignment task: Thematic Blog (3 blogs) Weighting: 15% total Word Length: 500 words each blog Timing (semester/week): Semester 2, weeks 3, 6 and 11 Description: Thematic Blogs (Weighting: 15% @ 5% for each of the three blog entries) Three blog entries are required throughout the course. Specific questions related to course topics will be provided (week 3, 6, 11) and students are EXPECTED to respond via a Blog. There is a minimum 500 word entry for each of the three Blog responses. This is to give you an opportunity to obtain progressive marks throughout the semester. Students will upload to the course site an individual blog (instructions will be on the Course announcement page). It is not a good idea to leave all your blogs till the due date. Dates of submission are recorded on the course site. Criteria & Marking (as per the course profile 5.2) The Blog questions: Blog 1 Theme: Social Theory, the Industrial Revolution & the Enlightenment Question- Why are the Industrial Revolution and the period called the Enlightenment significant in terms of social theory? Blog 2 Theme: Modernism/Post Modernism: what’s it all about? Question- Very briefly give an overview of your understanding of modernity, post modernism and structuralism. Blog 3 Theme: Theories of Difference Question- Is it important as human service practitioners to understand social theories around difference? Why? Submission: Via the Blog menu on the course web site. Purpose: Unstated STUDENT FEEDBACK Feedback from students suggests uncertainty about what a “thematic blog” means in the context of a university assessment task. Some students sought assistance because they were unfamiliar with blogs; others were uncertain if their experiences with blogs outside of university were transferable to an academic setting. Others were unsure if the format relevant to essays (i.e. introduction, paragraphs, and conclusion) still applied. This feedback suggests that modelling a blog would be of significant benefit to the students. 58 Margaret Macleod October 2010 Apart from this, students were uncertain how to apply the marking criteria to the task (see below, 2. Criteria). ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? No Review Suggested The task assumes familiarity with the genre of an on-line web journal, which may not be a valid assumption given that many Logan students come from a low socioeconomic background where home computers are unaffordable. Further, many other students are mature aged, and may not be familiar with fairly recent technological communication devices. There is also insufficient written guidance about how this blog task carries with it different expectations to blogging in general, or what these expectations are apart from clear writing and correct grammar –see below 2. Criteria). 2. Criteria – Do marking criteria assist in understanding the assignment task? No Review Suggested The second criterion causes the most concern for students. They are unsure about what a ‘critical review’ of the theories means, and how to incorporate this into the thematic discussion. This criterion therefore appears to complicate which many take at first glance as a fairly uncomplicated discussion. It is possible, though, that what is required is not an evaluation of the theories (which ‘critical review’ usually means) but simply a sufficient explanation of the theories. Criteria & Marking: Weighting: 15% @ 5% for each of the three blog entries 1. Clear rendering of the theme under discussion. (20) 2. Critical review of the theories underpinning the theme. (35) 3. Demonstrated relevance of the theme to contemporary issues. (30) 4. Concise and clearly written with correct grammatical structures. (15) 59 3. Weighting - Is weighting appropriate for assignment task? Yes 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No Review Suggested Margaret Macleod October 2010 The task may not be suitable for all students’ level of skill development, because not all students are familiar with blogs. Further, in the assessment task, blogging is taking place in a different (academic) context, and the more structured academic approach to posting blogs does need careful explanation and modelling. Showing them what to do and modelling what is expected from them would ameliorate this difficulty. The requirement to ‘critically review’ the theories underpinning the theme also introduces a task that students may find confusing, especially given that the second blog, for example, directs students to simply provide an ‘overview’ of modernity, post modernism and structuralism. Given that a critical review usually incorporates an evaluative dimension, this directive understandable bewilders some students. A critical review of theories is also arguably a difficult task to achieve at this stage of their university life unless resources to assist them are provided. 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? Yes ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No Review Suggested No resources could be located on the website. Additional resources to optimise student understanding and learning are suggested below. SUGGESTIONS FOR ENHANCEMENT Assessment Re-design To overcome the difficulty associated with the third criterion ‘Critical review of the theories underpinning the theme. (35)’, it is suggested that this task be given additional explanation so that students are clear about what is expected from them. To overcome the problem of unfamiliarity with blogs or uncertainty about what blogging means in an academic context, it is suggested that resources be provided that model the desired outcome for students. Resource Enhancement An example blog (perhaps on a different theme) could be provided to model the desired academic structure and tone required. This would demystify the term “blog” for those unfamiliar with this web based form of communication, and enlighten those who are unsure about what an academic blog should look like. 60 Margaret Macleod October 2010 Evaluation: 1014HSV Introduction to Social Theory (Item 2) ASSESSMENT TASK Assignment task: Critical Essay Weighting: 30% Word Length: 1500 words Timing (semester/week): Semester 2, week 5 Description: (reproduced from course outline) "Key concepts developed by Karl Marx can illuminate our understandings of the origin of the current global economic crisis". Critically discuss the merits of this statement through demonstrating your knowledge of Marx's key concepts and their relationship to today's social and economic circumstances. You are required to write no more than 1500 words in total. You are also required to reference your work as per a normal essay. All references need to be sourced from a published book or refereed journal. Using newpaper sources is allowable.No Wikipedia references are allowed. The work needs to be double spaced on a single side of paper. A minimum of six references for the whole essay. STUDENT FEEDBACK Feedback from students is that this task is far too difficult and complex. Many have problems with comprehending the Marxist concepts in themselves, so the task of evaluating a statement about the validity of Marxist concepts causes significant anxiety for many students. They are also unsure about how to arrive at and develop an argument about the validity of this claim. Concerns about the apparent discrepancy between the claim to be evaluated, and the task itself, have also been expressed (see 1. Clarity). ASSESSMENT DESIGN 1. Clarity - Is assignment task clear and unambiguous? No Review Suggested Students have identified a perceived inconsistency between the claim to be evaluated, and the task description. This is that the claim concerns the origin of the ‘current global economic crisis’, whereas the task and marking criteria is focused solely on the social and economic circumstances that have emerged from the current global 61 Margaret Macleod October 2010 economic crisis – that is, the task is about the consequences, not the cause, of the crisis. This has caused considerable confusion for students and uncertainty about how best to proceed with the task. Those who have attempted to discuss Marxist concepts in relation to the origin of the crisis have encountered significant difficulties, which is not surprising given that this would require some grounding in economic theory (which is not the aim or content of the course). Further, students claim that some members of the teaching team directed students to only address the origins of the crisis, whilst others suggested students focus only on the current social and economic issues that have emerged from the crisis. In addition to this, some students have been told to focus on only two or three Marxist concepts, whilst others have not given any direction about this. These inconsistencies have also contributed to apprehension about this assessment task. Concerns over these inconsistencies were raised at a workshop given by the writer, and subsequently the course convenor responded with an announcement stating that ...please take this as the teaching team's definitive answer to any further questions regarding the essay question: The question is interpretative - we are interested in a discussion about the merits of the statement and your application of a select number of Marxist concepts to the GEC (it can be on origin and/or consequences) - the important issue is how Marxist concepts may illuminate our understanding of this event. Students generally seem very fixated on assessment (which is understandable), but as a result you are paying less attention than you should on learning and thinking about some of the themes. However, students have expressed unease over the expectation that they should interpret the task, especially if their interpretation does not match the marking criteria. At this stage of their university life, students rarely have the confidence in themselves or the marking process to feel that their interpretation of a task is valid. This is why transparency of desired outcome is important for beginning students. 2. Criteria – Do marking criteria assist in understanding the assignment task? No Review Suggested As previously discussed, while the marking criteria (reproduced below) relate to the task ‘Critically discuss the merits of this statement through demonstrating your knowledge of Marx's key concepts and their relationship to today's social and economic circumstances’ they do not clearly relate to the claim to be evaluated that ‘"Key concepts developed by Karl Marx can illuminate our understandings of the origin of the current global economic crisis". 62 Margaret Macleod October 2010 1. The student has outlined and described selective key concept developed by Marx that demonstrates their understanding of these concepts. ( out of 25) 2. The student has outlined and described today’s social and economic circumstances ( out of 15) 3. The student critically analysed Marx’s concepts and their application to understandings of social and economic inequality in Australian society( out of 30) 4.The student has discussed the merits of this statement … that our understandings …are illuminated( out of 15) 5. Essay is clearly written, well communicated and demonstrates highly developed written skills e.g. appropriate form and structure, correct grammar and spelling, correct minimum reference amount, consistent citations and APA referencing. ( out of 15) 3. Weighting - Is weighting appropriate for assignment task? Yes 4. Size of Task – Is word length appropriate for assignment task? Yes 5. Level of Difficulty - Is assignment task suitable for students’ level of skill development? No Review Suggested In order to successfully complete this task, students need to comprehend Marxist concepts comprehend the event known as the global economic crisis comprehend the origins of the global economic crisis comprehend the social and economic consequences of the global economic crisis apply the Marxist concepts to these current political/economic and social issues evaluate a statement about this relationship develop an argument about the statement. The multiplicity and difficulty of these tasks challenges students who are still at an early stage of learning how to effectively organise and structure information. In particular, asking students to make judgements about the validity of Marxist concepts and develop an argument about this claim is too difficult for many of them. As the comment from the course convenor indicates (see 1. Clarity), anxiety over assessment tasks can lead to unproductive work and disengagement with other content in the course. This is 63 Margaret Macleod October 2010 particularly the case when several complex assessment items are due within a short space of each other, which is the case for these students 6. Relationship to Course Learning Outcomes - Does the assignment task clearly relate to/develop the learning outcomes for the course? No Review Suggested The learning objectives of the course relate to the task, except that they do not indicate that students need to understand economic theory, which is necessary if students are to evaluate a theoretical argument about the origins of the global economic crisis. 2.2 Learning Objectives After successfully completing this course you should be able to: 1 be aware of the nature of social inequality and understand the issues associated with social change, 2 understand the explanations of social inequality and social change put forward by the classical social theorists such as Marx and Weber, 3 understand the approach of contemporary social theorists to the problems of understanding society and responding to human service needs, 4 understand the conceptual links between traditional social theories and contemporary social theories, 5 understand and critically appraise competing theories of power as well as make conceptual links between those theories and professional practice, 6 be able to apply a sociological way of thinking to substantive issues, to analyse the appropriateness of applying any particular theory to any particular issue, and to recognise the strengths and limitations of different social theories ASSESSMENT RESOURCES Are there sufficient resources provided to assist students with this task? No No resources are provided to assist students with this task. Additional resources to optimise student understanding and learning are suggested below. 64 Margaret Macleod October 2010 SUGGESTIONS FOR ENHANCEMENT Assessment Re-design Given that the primary aim of this task appears to be to enable students to understand relevant sociological concepts and to think about these concepts in the context of current issues of inequality, the task could be simplified by omitting the requirement to evaluate the statement (claim). Removing the statement itself would also overcome the problem with the focus on the origins of the economic crisis, leaving students to concentrate on the social/economic consequences of the crisis (which links more coherently to the learning objectives for the course). At this stage of their university life, developing an understanding of Marxist (and other sociological) concepts and an understanding that these concepts offer (debatable) explanations for social and economic issues may be all that many students can achieve. It is therefore recommended that this assessment task be redesigned to simplify the task, and make any necessity to interpret the task unnecessary. This could include clear directions as to how many Marxist concepts are expected to be discussed, and possibly a ‘bank’ of concepts to choose from. Further, given that students value consistency as well as transparency in assessment, it is recommended all members of the teaching team offer consistent messages about what is expected. Resource Enhancement Additional resources are needed to enhance initial student understanding of the task. These resources will depend on the task itself. Resources to enable students to simplify the current task, including suggestions for taking notes an example essay plan guidance on how to evaluate an argument guidance on how to develop an argument were provided by the writer at a workshop for these students. These resources are reproduced below. However, they may not be appropriate if the assessment task is redesigned. Nevertheless, regardless of the task, it is recommended that students be provided with resources such as Information about how to approach the task A suggested essay plan An example essay or paragraph (possibly using a concepts not listed in the bank of concepts students may choose from). 65 Margaret Macleod October 2010 Suggested approach to note taking Key Marxist concepts Current global economic crisis (social/economic issues) Does this help illuminate the issue? Capitalism is an Global economic downturn Yes, because.. economic system that is or recession No, because…. inherently crisis-prone homelessness . unemployment Developing Arguments In your essay you are being asked to do more than just regurgitate other’s opinions or summarise information that you have gathered. You will need to select a point of view and provide evidence to support your opinion about how valid the argument is about Marx in relation to the contemporary situation (Social Theory) Planning Ask yourself What support do I have for my argument? What main points will I make to develop this argument? How many can I make? (divide word length by 100 to get a rough estimate of number of points/paragraphs) What is the best order to make points in? Essay writing Tell your reader in the introduction what your overall argument is Develop and support that argument in the body of the essay Each paragraph or section can end with a concluding sentence which links the main idea of the paragraph back to the question and your overall argument ( a “mini conclusion”). Example: Point » Discussion » Mini- argument Point » Discussion » Mini- argument Point » Discussion » Mini- argument Restate your argument in the conclusion 66 Margaret Macleod October 2010 Suggested Essay Plan Brief overview/summary of Marx’s concepts Brief overview/summary of current context Concept 1 » explain concept » relate to current issue » mini argument (does it help us understand this issue?) Concept 2 » explain concept » relate to current issue » mini argument (does it help us understand this issue?) Concept 3 » explain concept » relate to current issue » mini argument (does it help us understand this issue?) ETC You could do it the other way around – i.e. discuss issue and related concepts 67 Margaret Macleod October 2010 Appendix 1 Overall matrix of due dates for HSV first year assessment items Semester One Week 1006HSV Human Services Structures 1 2 3 4 5 Short paper 25% 800 words 6 Group presentation Week 6 onwards 30% 1008HSV 1010HSV Interpersonal Lifespan Skills Development Poster 25% Mini analysis essay 10% 750 words Library Tutorial 5% Library Tutorial 5% 7 8 Essay 45% 1500 words Case study essay 35% 1500 words 9 Individual Analysis essay 30% 2000 words 10 11 12 13 14 15 16 68 1015HSV Human Behaviour Major Paper 45% 2000 words Exam 30% 2 hours Exam Exam 30% 2.25 hours Margaret Macleod October 2010 Semester Two Week 1007HSV Human Services Processes Group Tutorial 1 Presentation 20% Time frame: as agreed 2 3 4 5 1017HSV Human Services Research 1014HSV Introduction to Social Theory Thematic Blogs 5% Paper Part 1 (Critique) 15% 500-600 words Part 1 Critical Essay 30% 1500 words 6 Thematic Blogs 5% 7 Tutorial Exercise (Online Quiz) 20% 8 Analysis of a case study 30% 1200 words Paper Part 2 (Critique) 15% 500-600 words 9 10 11 Thematic Blogs 5% Paper Part 3 (Critique) 15% 500-600 words 12 13 14 15 69 Report Major Report 50% 2000 words Week 13 Exam Open Book 35% 2 hours Free Choice elective Margaret Macleod October 2010 Appendix 2 Assessment Items HSV First Year (Reviewed items in red) Semester 1 1006HSV Human Services Structures Short paper 25% 800 words Week 5 Group Presentation 30% Week 6 onwards 1010HSV Lifespan Development Poster 25% Week 4 1008HSV Interpersonal Skills Mini analysis essay 10% 750 words Week 5 Individual Analysis essay 30% 2000 words Week 10 Exam 30% 2 hours Week 16 1015HSV Human Behaviour Major Paper 45% 2000 words Week 12 Exam 40% 2 hours Week 16 1017HSV Human Services Research Paper (Critique) 45% 1500 words total Part 1: Week 5 Part 2: Week 9 Part 3: Week 12 1014HSV Introduction to Social Theory Free Choice elective Mid Semester Exam During Class 20% Week 9 Critical Essay 30% 1500 words Week 5 End of Semester Exam 35% Nov Exam Period Tutorial Exercise (Online Quiz) 20% Week 7 Case study essay 35% 1500 words Week 9 Library Tutorial 5% Week 5 Library Tutorial 5% Week 6 Essay 45% 1500 words Week 8 Exam 30% 2.25 hours Week 16 Semester 2 1007HSV Human Services Processes Group Tutorial Presentation 20% Time frame: as agreed Analysis of a case study 30% 1200 words Week 8 Report Major Report 50% 2000 words Week 13 Thematic Blogs 15% Weeks 3, 6, 11 Examination 35% Exam period 70