LEHIGH UNIVERSITY’S WORKERS’ COMPENSATION PROGRAM for Work-Related Injuries or Illness ____________________________________________________________________________ Workers’ Compensation Insurance is a statutory program that provides medical coverage and, in some instances, income maintenance to employees who are disabled as a result of a work related injury or illness. All full-time and part-time faculty, staff, and student employees (salaried or on wages) are eligible for workers’ compensation coverage. Insurance Benefits and Method of Payment Payment for all medical services, supplies, and medicines that are reasonable and medically necessary for rehabilitation, surgical, and hospital care (as determined by the workers’ compensation insurance company) is allowed at no cost to the employee. Also included are the costs of orthopedic appliances and training in their use. Employees who are disabled for more than seven (7) calendar days as a result of a work-related injury or illness may also be eligible to collect disability income payments at a rate of approximately 66-2/3% of their average weekly wage as defined by the Workers’ Compensation Act. 1 Wage loss is not payable to an employee for the first seven (7) calendar days, unless the disability exceeds fourteen (14) calendar days. This is known as the waiting period. After fourteen (14) continuous calendar days of disability, the employee will retroactively receive approximately 66-2/3% of his/her average weekly wage for the first seven calendar days of disability. During the first seven (7) days of disability, the employee may apply up to five (5) University provided sick leave days. In the event the disability exceeds (14) calendar days, payment for the first week of disability is made to the injured/ill employee as allowed under the Workers’ Compensation Act. The employee will be required to reimburse the University for those sick days for which the employee was paid. The sick days will then be added back to the employee’s sick time balance. Questions concerning the use of sick time as a result of a work-related injury should be directed to the Office of Human Resources. When an employee receives Workers’ Compensation disability payments at the rate of approximately 66-2/3% of his/her average weekly wage, his/her university salary will be made whole by accrued University short-term or long-term disability benefits that the employee has available. The employee can also use accumulated sick time to supplement workers’ compensation income if neither short-term nor long-term disability income is available to him/her. The amount of compensation paid by the Workers’ Compensation insurer to the injured worker is reduced from the employee’s University gross payroll amount.) Compensation rate is calculated using the injured employee’s wages earned in the four quarters preceding the date of injury. Note: Although the rate is typically 66-2/3% of the employee’s average weekly wage, there is a maximum compensation rate payable as defined by the Worker’s Compensation Act. 1 Prescriptions (Tmesys TM, Inc.) (see Exhibit C) The University’s workers’ compensation insurer has signed an Agreement to participate in the Tmesys TM Workers’ Compensation Pharmacy PPO. Employees should not use their group prescription plan card for medicines that are compensable under their workers’ compensation claim. Employees should take their prescription to one of the participating pharmacies and provide the pharmacist with their social security number and date of injury. The pharmacist will submit the bill directly to the insurer. In the event a pharmacist receives notice that Tmesys cannot identify the injured employee or some other issue arises, the employee should pay for the prescription and submit the receipt to the Risk Management Office. Reporting a Claim Workers’ compensation claims must be reported to the Risk Management Office within one business day of the accident. (Phone: 610-758-3899; Fax: 610-758-5855) Claim forms can be obtained by calling the Risk Management Office at 610-758-3899. Required forms include the following, sample copies of which are appended to this document: - Notice to All Employees: Healthcare Provider Panel & Procedures - Workers’ Compensation Employee Notification Acknowledgement Form - Instructions for Completing the Employer’s Report of Occupational Injury or Disease Form (LIBC-344-Rev 1-02) - Employer’s Report of Occupational Injury or Disease (Form LIBC-344) - PMA Injured Worker Prescription Information Sheet (Tmesys TM, Inc.) 5 hot links Working together, the injured employee and supervisor must complete the Employer’s Report of Occupational Injury or Disease form, providing as much information as possible regarding the injury. Completed forms must include the supervisor’s signature. The completed Employer’s Report of Occupational Injury or Disease (Form LIBC-344) and the signed Workers’ Compensation Employee Notification Acknowledgement Form should be faxed to the Risk Management Office at 610-758-5855. The completed/ signed original forms should be sent via campus mail to the Risk Management Office. Employee Responsibilities Immediately provide as much information as you can about your injury or illness to your supervisor or departmental designee. This person will submit the requisite forms to the Risk Management Office. If you require medical treatment, follow the procedures set forth on the Notice to All Employees – Healthcare Provider Panel and Procedures. Sign and forward the Workers’ Compensation Employee Notification Acknowledgement Form to the Risk Management Office. Supervisor Responsibilities Direct your injured employee to the Healthcare Provider Panel & Procedures Notice to All Employees if they require medical treatment. Forward the completed original Employer’s Report of Occupational Injury or Disease (Form LIBC-344) and the signed Workers’ Compensation Employee NotificationAcknowledgement Form to the Risk Management Office within one business day of your knowledge of the incident. Immediately notify the Risk Management Office if an employee misses at least one day of work because of the injury. Notify the Risk Management Office when an employee returns to work after a workers’ compensation leave. Note: Should the employee be disabled for an extended time period (e.g., post-surgery, etc.), the supervisor and/or the employee should make every effort to keep the Risk Management Office informed as to the injured employee’s progress. At a minimum, Risk Management must be provided with a status update following each doctor’s appointment and be made aware of the next scheduled appointment. Instructions for Completing the Employer’s Report of Occupational Injury or Disease Form (LIBC-344 Rev 1-02) (see Exhibit A.) General Information: Working together, the injured employee and his/her direct supervisor must complete the injury report form. Type or hand-write using blue or black ink. If typing, there is no need to put one letter per box on the form. Stay within the range of boxes and avoid typing or writing in the margins. Employee’s address, phone number, etc., at the top of the form should be the employee’s home information and not work information. There is no need to complete any of the following codes: NCCI Class Code, SIC Code, NAICS Code, Type of Injury Code, Part of Body Affected Code, or the Cause of Injury Code. Dates: Enter all dates as MMDDCCYY. (for example: 01012002) Phone Numbers: Phone numbers must include area code. (for example: 4126241198) Times: Enter all times as HHMM, checking the AM or PM box, as appropriate. Do not use military time. (for example: 0830 AM) Date Returned to Work: If employee has NOT lost any time, please enter the same date as the day of the injury. Contact Name and Number: This should be the name and campus number of the Lehigh University Workers’ Compensation administrator. Type of Injury or Illness: Briefly describe the nature of the injury or illness. (for example: contusion, fracture, sprain, strain, etc.) Parts of Body Affected: Indicate the part(s) of the body affected by the injury or illness. (for example: neck, upper or lower back, left or right wrist, etc.) Cause of Injury: Briefly indicate how the employee incurred the injury or illness. (for example: cut from broken glass, fell from ladder, strain from lifting) All Equipment, materials…. and How Injury/Illness Occurred: Provide brief narrative of any equipment being used and/or how the injury occurred. Initial Treatment: Check applicable box(es) Physician/Health Care Provider: Include this information if treatment was provided before a completed injury report form was submitted to the Risk Management Office. Policy Number/Policy Period: For Risk Management Use Only Witness Name/Phone Number: Provide this information if applicable Person Completing This Form; Supervisor Signature: Supervisor and/or Injured Employee’s name, title and phone number; Supervisor signs/dates the form SUBMIT THE COMPLETED FORM IMMEDIATELY TO THE RISK MANAGEMENT OFFICE: - Fax copy to Risk Management at 610-758-5855 - Send the original/signed form to the Risk Management Office via Campus Mail Frequently Asked Questions Your supervisor has been provided with the above Workers’ Compensation information and should be able to clarify any questions you may have. However, should you have additional questions concerning completion of the form, provider panel/procedures, etc., please contact the Risk Management Office at 610-758-3899. Am I required to treat with the PMA Insurance Group Panel of Physicians? If so, for how long? YES. The Pennsylvania Workers’ Compensation Act requires that employees of an employer who has posted an approved healthcare provider panel treat with that panel for work-related injuries for 90 days from the first day of treatment. If an employee chooses to treat with a non-panel provider before the 90-day period has expired, the employer is not responsible for paying the non-panel provider for services. Who should I notify about my injury/illness? Notify your Supervisor as soon as possible (claims filed later than 24 hours following an injury may be denied or encounter other processing difficulties) so that the appropriate Injury/Illness Report can be completed. This report (original) is sent to the Risk Management Office which will file the claim with the University’s workers’ compensation insurer. If I’m taken to the hospital or am seen by another medical provider and they want information about who they should send the bill to, what do I tell them? The hospital/medical provider should forward invoices, along with the appropriate treatment documentation as required under the Workers’ Compensation Act, to the attention of the University’s workers’ compensation insurer: PMA Insurance Group; P.O. Box 25248; Lehigh Valley, PA 18002-5248. What should I do with the medical bill if I receive it at my home? You can either mail it to the University’s workers’ compensation insurance company at the above address or forward the bill to the Risk Management Office for processing. What do I do if I receive medical bills or a collection notice as a result of treatment for my work-related injury? Lehigh University is responsible for medical bills deemed reasonable and necessary which are directly associated with a work-related injury. All bills associated with the treatment of a work-related injury should be forwarded to the University workers’ compensation insurer – PMA Insurance Group, P.O. Box 25248, Lehigh Valley, PA 18002-5248. If you receive a notice from a credit agency regarding unpaid bills which are associated with your workrelated injury, immediately contact the Risk Management Office at 610-758-3899. What do I do if my physician has prescribed physical therapy during working hours? Physical therapy should be scheduled before or after working hours. Time away from work for physical therapy can only be authorized by your supervisor. Such time can be compensated only if you use excused absence or vacation time available to you. When will I get reimbursed for wage loss due to a work-related injury? Workers’ Compensation only covers time lost due to a medically certified disability. This means that a physician must restrict you from some activity that prevents you from doing your job. You must have this medical documentation in order to qualify. Once a doctor has certified your disability, there is a seven-day waiting period until workers’ compensation benefits for wage loss begin. If you are entitled to any workers’ compensation payments, the first check will be sent within 21 days from the first day of disability. Who do I call if I have not yet received my check for Workers’ Compensation? If your payment is late, contact the Risk Management Office at 610-758-3899 If I have missed work due to a work-related injury, what documentation is needed when I am released to return to work? A medical release (listing restrictions, if any) should be given to your supervisor and a copy sent to the Risk Management Office. Should you have additional questions, please contact the University’s Risk Management Office at 610-758-3899. For questions concerning the recording of time off as a result of a work-related injury and/or short-term or long-term disability benefits, please contact the University’s Office of Human Resources at 610-758-3900. Risk Management rev: 8/4/04 [h:/ word/ wc/ wc program for web] SAMPLE To: Injured Employee Re: Prescription Information Sheet – TMESYS Program The pharmacies listed below participate in TMESYS – the workers’ compensation prescription program. Should you need to purchase prescription drugs as a result of your work-related injury, provide the pharmacist with your name, social security #, and date of injury. The pharmacist will process billing directly to TMESYS. HOWEVER – should it be necessary for you to purchase a prescription before your claim has been processed with the University’s workers’ compensation insurer, you should pay for the prescription and submit the receipt to Risk Management for processing. DO NOT USE YOUR UNIVERSITY GROUP INSURANCE PLAN TO PAY FOR A PRESCRIPTION NEEDED AS A RESULT OF YOUR WORK-RELATED INJURY. Subsequent prescriptions/ refills required as a result of the work-related injury should be processed through the pharmacy TMESYS plan. If you have any questions, please contact Risk Management at x83899. PMA Injured Worker Prescription Information Sheet TAKE TO PHARMACY Injured Worker Name:_____________________________________Social Security #:_______________________________Date Of Injury:_______________ Dear Injured Worker, On your first visit, please give this notice to any pharmacy listed on this insert to expedite the processing of your approved Worker’s Compensation prescriptions, based on the established parameters by PMA. Dear Pharmacist, Please call Tmesys to obtain the ID # necessary to process the medications for this injured worker. Your company has signed an Agreement to participate in the Tmesys Workers’ Compensation Pharmacy PPO. If you do not find us in your computer or your plan book, please call Tmesys immediately at 800-9642531. Thank you for your assistance. Sincerely, Tmesys, Inc. ALL PARTICIPATING PHARMACIES HAVE NOT BEEN INCLUDED ON THIS LIST. PLEASE CALL CHAIN NAME INDEX NAME CHAIN NAME INDEX NAME CHAIN NAME INDEX NAME CHAIN NAME INDEX NAME A & P index: TYS Happy Harry's index:TME Pic & Save plan name: T or TMESYS Tri Daly Drugs Carrier code: TMS TMESYS REGARDING ANY QUESTIONS (800) 964-2531 Arbor Drug Bartell Drug Big B Biggs Bi-Lo Pharmacy Bi-Mart Brooks Drugs Brookshire Brothers Cardinal Health Cub Pharmacy CVS Drugs Drug Emporium Drug Fair Duane Reade Eckerds(FL) Eckerds(all others) Franck's Pharmacy Fred Meyer Fred's Pharmacy Carrier code: TI Index: TMS index: TYS Carrier code: TYS input code: TMS index: TMESYS Code: TME Condor Code: 2050 index: Call support Carrier Code: TYS Condor Code: 8822 TYS index: TMESYS TMESYS Termimal plan:2802(FL) Termimal plan:2801 price code: TM TYS TMESYS Harco Phcy Hi-School Pharmacy HEB Phcy Hooks, Brooks& Super X(HIS) Horizon Pharmacy HyVee Drugtown J & J Pharmacy Joel & Jerry's K&B Kash N Karry Kerr Drugs K-mart phcy Kroger Phcy Laverdiere's Lifecheck Drug Long's Phcy Medicine Shoppe Medistat Phcy Milner-Rushing Drugs index: TYS TMESYS Central Billing code:TM01 price code:T9 index: TME TYS index:bin # in 3rd party set up TCS index: TME Plan code:TMESYS plan: TYS TMESYS Carrier code: TYS index: TS,TM,YS plan name: TMESYS TMESYS plan: #1,TMES varies by each store system Condor code: 2425 compensation as Tom Ashley Prevo Drugs Publix Raley's/Bel Air Phcy Randalls Pharmacy Revco drugs Rite-Aid drugs RX Discount Pharmacy Sack-n-Save Safeway Phcy Sav-A-Lot Sams Club Pharmacy Save Mart Shopko Pharmacy Shop N Save Shop-Rite Stop N Shop Super D Super Valu Super X (HSI) input code: TS carrier:TME plan: SYS or TYS plan: Tmesys TMSRX TMWC TMESYS input code:TME plan#: 6012 or 5097 processor code: TME or TYS 60 carrier code: TME Carrier code: TYS TYS carrier code: TYS TYS 146 Plan name:332 carrier code: TYS index: TME Turner Drugs Twin Value U-Save United Vons VIX Pharmcay Walgreens Wal-Mart phcy Wegman Pharmacy Weis Markets Winn-Dixie Index: Tmesys carrier code:TYS index: TME TYS carrier: TME carrier code: TME carrier code: TMEWC carrier: TME carrier code: TME carrier code: TYS index: TME (plan 2066) *ALL PARTICIPATING PHARMACIES HAVE NOT BEEN INCLUDED ON THIS LIST. PLEASE HAVE YOUR PHARMACY CALL TMESYS REGARDING ANY QUESTIONS/AUTHORIZATIONS (800) 964-2531.