Student Support Services Program Evaluation
Semester, Year
Student Support Services is committed to providing the best service to its participants. At the end of each
semester, we ask students to complete a survey. This survey will help us evaluate the effectiveness/usefulness
of our programming and get your ideas for future growth of the program. This survey is completely
anonymous and the results are reported to the U.S. Department of Education.
Circle the number for each item using the following scale:
1=Strongly Agree
2=Agree
3=Neutral
4=Disagree
5=Strongly Disagree
1. The SSS staff are friendly and approachable.
1
2
3
4
5
2. The SSS staff are knowledgeable.
1
2
3
4
5
3. The SSS staff are available to participants.
1
2
3
4
5
4. The SSS office is a comfortable environment.
1
2
3
4
5
5. My SSS adviser is concerned about my success.
1
2
3
4
5
6. SSS academic advising/course planning is helpful.
1
2
3
4
5
7.
The staff is helping me attain my educational goals.
1
2
3
4
5
8. I found the campus visit that I attended was very informative.
1
2
3
4
5
N/A
9. My tutor request was filled in an appropriate amount of time.
1
2
3
4
5
N/A
10. Service given by SSS is satisfactory and my needs are being met.
1
2
3
4
5
Would you recommend Student Support Services to a friend?
Yes
No
What assistance from SSS did you find most helpful?
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
Academic advising/monitoring.
Service referral (e.g. Tutoring, financial aid, career counseling)
Transfer assistance.
Individualized tutoring.
Drop in math tutoring.
Four Year Campus visitations
Text Book loans.
Laptop Loans.
Social/Cultural Actives e.g. Pizza with the Faculty and Advisor Receptions
Other
Did you utilize the individual tutoring service this year?
Yes
No
If no, why?
a) Did not know about the service.
b) I did not need individual tutoring this year.
c) I used the math lab, writing center and/or the LARC for academic support.
d) No available time to meet with a tutor.
e) Other
What academic support, if any, would you like to see offered by SSS in the future?
What programming, graduate school visits, career development opportunities (for example,
assistance with resumes), would you like to see being offered next semester?
Thank you once again for your feedback.