JENNIFER C. WHITCOMB, MCC jcwhitcomb@thetrilliumgroup.com www.thetrilliumgroup.com Seasoned leadership coach with over 16 years of experience in leadership development, executive coaching and mentor coaching. Expertise in action learning coaching. Known for calm presence, collaborative nature, energy, and dedication to improving individual and organizational effectiveness. PROFESSIONAL EXPERIENCE The Trillium Group Principal 1992 – Present Coaching Coached senior executives including C level clients to successfully reach their business and personal goals. Coached executives in Senior Executive Service Program to easily transition from Acting Director to Director roles. Enhanced individual and organization effectiveness by coaching mid and upper level management to enhance leadership skills, gain influence skills, improve interpersonal effectiveness, manage performance, build teams and resolve career and work/life balance issues. Debriefed various assessment instruments (360’s,HBDI, Hogan, MBTI) to leaders that helped them plan and reach determined goals. Coached managers on developing performance improvement strategies that enhanced working relationships between manager and employee. Conducted group coaching to several C level executive teams that enhanced team effectiveness and resolved organizational issues. Applied Action Learning (group coaching) to high potential leaders in organizations to solve organization challenges and enhance leadership skills. Designed and facilitated a coaching workshop for internal coach program that improved coaching skills, utilized internal capability, and received outstanding reviews. Mentor coach to coaches pursuing additional skill level towards successful completion of coaching certification. Training, Team Building and Facilitation Co-Designed and facilitate ICF Competency Tune Up workshop that helps coaches enhance their coaching mastery. Designed and facilitated training programs in leadership development, career management, behavioral interviewing skills, mentoring, train the trainer, coaching skills, and meeting facilitation skills using a performance based approach and learner centered activities that enhanced retention and transfer of skills to the job. Designed and facilitated train the trainer workshops for over 3,500 participants in the U.S., Canada, Asia, Eastern Europe and Latin America that have enhanced trainer delivery, interaction, and learner’s retention of content. Consulted with intact work teams. Assessed and diagnosed team performance to develop collaborative strategies and activities that enhanced team and organizational effectiveness. Consulted with an entire division undergoing change to develop strategies that increased morale, prioritized processes, and created a more cohesive structure. Designed and facilitated retreats that resulted in a joint work product, improved morale and better working relationships between two previously opposing departments Collaborated with the president of a firm to develop strategies to successfully transition from a larger company to form their own firm and corporate structure. Consulted with the entire organization to establish future direction and goals. Facilitated numerous meeting and retreats to effectively manage group dynamics, achieve meeting and client goals, resulting in enhanced communication and understanding among team members. Facilitated cross-functional team meetings that included union representation to develop new training processes and implementation steps that resulted in greater buy in for a change effort impacting hundreds of employees. JENNIFER WHITCOMB Page Two Leadership Coaching Certificate Program, Georgetown University Co-Director and Faculty 2006 – Present Organization Development Certificate Program, Georgetown University 1999-2001 Director Managed adjunct professors, learning coach faculty, and liaised with University staff to support program and ensure program continued excellent reviews and high regard from potential employers. Planned and managed curriculum by communicating with faculty one-one and in team meetings to seek input for improvement and alignment with program goals. Participated as a faculty member by teaching organization development theory that helped new consultants apply and leverage tools and techniques to enhance organization effectiveness. Coached participants in learning teams to effectively apply organization development theory and skills to succeed in actual consulting projects. Georgetown University Medical Center 1995-1997 Organization Development Consultant (internal part-time) Consulted to individuals and teams within the organization by using assessment and diagnosis, designing and facilitation of intervention to reach the desired client outcome. Designed and facilitated interactive workshops in leadership and new manager skills, meeting facilitation, team building, change management and performance management to help leaders work more effectively, efficiently, and collaboratively within the organization. Coached senior level management to successfully lead teams through downsizing and transition. Practical Management 1989 - Present Consultant/Facilitator Conducted instructional design and training facilitation workshops for over 3,500 participants in public and in-house workshops across the United States, Canada, and Latin America. EDUCATION AND PROFESSIONAL DEVELOPMENT Master Certified Coach, (MCC), International Coach Federation Advanced Certificate in Ontological Coaching – Newfield Network Certified Mentor Coach, InviteChange Executive Coaching Certification, Lore International Institute/KornFerry MA, Human Resource Development, Graduate Instructional Design Certificate, Marymount University BA, Psychology, York University Master Action Learning Coach Certification, World Institute for Action Learning Advanced Coaching Training, Coaches Training Institute, Newfield Network Relationship Systems Coaching, Coaches Training Institute Organization Development Certificate, Georgetown University Using Type in Executive Coaching, CAPT Adult Education/ Staff Training Certificate, Social Service Worker (S.S.W), Seneca College Myers Briggs (MBTI) Qualification Workshop Hogan Leadership Forecast Assessment – Certified Lominger VOICES 260 Assessment - Certified PUBLICATIONS/ PRESENTATIONS “Coaching as a Leadership Development Strategy” – Chapter in the Big Book of HR, Career Press, January 2012 “Action Learning; An Approach to Team Coaching “– Chapter in On Becoming a Leadership Coach, Palgrave, 2008 Training Games, Steve Sugar & Jennifer Whitcomb, ASTD Press, 2006 Co-presented pre-conference workshop at 2004 International ASTD Conference on A Powerful Tool for Leaders: Making Reflection an Everyday Action Presented at regional International Coach Federation Conference on Team Coaching for Action (2004), to introduce coaches to a group coaching methodology. PROFESSIONAL ASSOCIATIONS AND ACTIVITIES International Coach Federation Human Resource Leadership Forum – Board Member Association of Coach Training Schools (ACTO) - Vice President