The New America School 1734 Isleta Blvd. SW Albuquerque, New Mexico 87105 (505) 222-4360 – Office (505) 873-2602 - Fax Custodial Schedule APPENDIX A SERVICES TO BE PERFORMED DAILY 1. 2. VACUUM CARPETS. Wall-to-wall carpet and throw rugs or carpeted mats in rooms, hallways, vestibules, etc. are included in this task and shall be called carpet. a. Contractor shall vacuum the entire carpet area so that all visible litter and soil is removed. Where it is necessary, office furniture, wastebaskets, and easily moved items such as wall partitions or display cases shall be moved to vacuum underneath but shall not be placed on tops of furniture. Easily moved items are items that on rollers or can be moved by one person weighing at least 125 pounds. A crevice tool or brush attachment shall be used as necessary to prevent any visible accumulation of soil or litter in carpeted areas inaccessible to the vacuum machine. These items shall be returned to their original location upon completion of vacuuming. b. Heavily soiled spots remaining after vacuuming Area Throw Rugs (areas of spot smaller than two square feet) shall be spot cleaned by cleaning methods approved by the Contracting Officer/Principal’s Representative. c. Cleaning of carpeted areas necessitated by inadvertent spills by contractor personnel of cleaning solutions, water, etc. on the carpet (no matter how large an area) shall be done as the spill occurs. Spills must be cleaned with cold water immediately so stains will not set in carpet fibers. Excess liquid or solid residue shall be removed and in large areas a wet pickup vacuum cleaner may be used. If carpets cannot be cleaned to standards, Contractor employees shall report the incident to the Project Manager or Supervisor who in turn shall report it to the Principals’ Representative. d. Contractor employees shall report all carpet tears, burns, and raveling. e. Soil, grit, and moisture underneath all throw rugs or mats shall be removed and rugs and mats returned to their original location. No rugs shall be left outside unattended during breaks or overnight. f. All vacuum equipment shall have a micro static impaction type filtration system, which shall filter out all dust and bacteria particles larger than 0.03 microns. The Principals’ Representative shall approve all vacuum equipment. LOW DUSTING. Contractor shall use lightly treated cloth, lightly treated handheld dusting tool, lamb’s wool duster, and vacuum with dusting attachments, radiator brush, or combination of these tools. Low dusting shall include areas lower than seven feet. a. All dust, lint, litter, dry soil, etc. shall be removed from the surfaces of baseboards, window ledges, doors, radiators, file cabinets, office furniture, cabinets, waste receptacles, and from horizontal ledges, window sills, blinds, handrails, and other items above the floor surface and up to a height of seven feet. b. Accessible portions of heating units, air conditioning grills, convectors, fans, and radiators shall be dusted. 3. 4. c. Exhibits, display cases, pictures and plaques, book shelves, and doors and walls shall be dusted. Contractor employees shall take extreme care to prevent damage, as some items are valuable and historic. d. Contractor shall be liable for repairs of or the assessed value for replacement of any School property damaged as a result of employee negligence during the dusting task. REMOVE ALL TRASH. Contractor shall empty all trash receptacles (interior and exterior), sanitary napkin disposals, paper shredders and wastebaskets. a. All wastebaskets and other trash containers used for this task shall be emptied, and a new trash liner put in, and then returned to their original location. A spare liner shall be kept in the bottom of each receptacle both inside and to include campus outdoor wastebaskets. Trash removed shall be placed in the two outside trash dumpsters. . b. Boxes, cans, and papers placed near a trash receptacle shall be removed only if clearly marked “trash” or if Contractor employee has checked with the area office personnel to ensure those items should be removed. c. The Contractor is not responsible for removing pieces of wood, metal, stone, broken glass or any large construction debris from any area. d. The Contractor shall not remove combustible material and shall instruct all employees to immediately report to the Project Manager or Supervisor all incidents of combustible materials found in building wastebaskets, trash cans, or other types of trash containers. The Project Manager or Supervisor in turn shall report all incidents to the Principals’ Representative. e. Trash shall be removed in plastic bags securely tied. f. Paper shredder shall be check and emptied if full and a new trash liner installed. g. If after emptying the wastebasket it is dirty or has an odor it shall be washed, this includes campus wastebaskets and lids. h. The Contractor shall be responsible for pickup and disposal of any trash falling on the floor or carpet and the ground in transport to the outside dumpsters. Washing down of the dumpster area will be required if need be to remove excessive stains/odor causing spills. Contractor employees shall close the lids of the dumpsters after disposing the trash and ensure dumpster area is locked. Scheduled dumpster pickup will require ensuring area is accessible to Waste Management for pickup. i. Storage of trash for later pickup in building is prohibited. CLEAN RESTROOMS. Contractor shall clean all restrooms. Contractors’ responsibility includes use of proper protective devices, i.e., rubber gloves. Restrooms shall contain at least 1 ½ days supply of toilet paper, paper towels, toilet liners, etc., at the beginning of each day. a. SWEEP AND CLEAN FLOORS. Contractor shall do this prior to the mopping process. Floors shall be mopped and scrubbed using a cleaning solution or germicidal synthetic detergent and warm water. The area immediately around urinals and commodes shall be well scrubbed. The toilet, floor, and entire area shall be free of odors. b. COMMODES. Contractor shall clean the bowls using a germicidal synthetic detergent solution to remove soil, rust, or deposits. The employee shall work the bowl mop as far as possible into the bowl trap. The underside of the bowl rim and toilet seat shall be cleaned thoroughly. After cleaning, the bowl shall be flushed and carefully rinsed. The outside surfaces shall be wiped with a clean damp cloth. Powder type bowl cleansers shall not be used in commode cleaning. Contractor shall not use a cleaner with acid or strong alkalis because they damage porcelain surface glaze. Employee shall take care to prevent entrance of water and cleaning solution between commode and wall or floor during the cleaning process. Employee shall report to the Supervisor or Project Manager who in turn shall notify the Principal’s Representative of all damages or operating problems immediately or by 07:30 the next business day. c. URINALS. The urinals shall be cleaned with a germicidal synthetic detergent. Bowl cleaner when used shall be placed in the trap and allowed to stand not more than one hour, then flushed away. Principal corrosion, rust, and incrustations shall be removed from the drain holes in the bottom, sides, and back of urinal. Care shall be taken not to clog these holes. Metal objects shall not be thrust into these holes as fracturing or breaking may result. After cleaning, employee shall wipe all outside surfaces with a clean damp cloth as not to leave any water stains. Employees shall take care to prevent entrance of water and cleaning solution between urinal and wall or floor during the cleaning process. Urinal screens shall be replaced on a timely basis. Employee shall report to the Supervisor or Project Manager who in turn shall notify the Principal’s Representative of all damages of operating problems immediately. d. LAVATORIES (FACE AND HAND WASH BOWLS). Grease and dirt shall be removed from lavatory surfaces. Stains that cannot be removed using soap or detergent solutions may be removed using mild abrasive cleaning agents. Chrome plate hardware shall be cleaned with a clean damp cloth. Care shall be taken to prevent entrance of water and cleaning solutions between lavatory and wall. Mirrors shall be kept clean. e. SHOWERS AREAS. Clean shower area, stall, and floor. 5. DRINKING FOUNTAINS. Contractor employees shall report leaking, broken, stopped-up, or overflowing drinking fountains immediately to the Supervisor or Project Manager who in turn shall notify the Principal’s Representative. The Contractor shall disinfect all polished metal surfaces to include orifice, drain, and plumbing, and then re-polish stainless steel areas. The entire fountain and surrounding area shall be free from streaks, dust, stains, spots, and all obvious soil. 6. CLEANING BUILDING ENTRANCES. Contractor shall be responsible for cleaning all areas at the entrances to building, vestibules, or hallways. This cleaning shall include floors, mats, and glass doors. Floors shall be mopped and scrubbed using a cleaning solution of detergent and warm water. Glass cleaner shall be used on all glass surfaces except interior “tinted” glass, only an approved cleaner is to be used on these surfaces.. The glass doors shall be cleaned inside and out (weather permitting). 7. WALK-OFF MATS AND RUNNERS. 8. a. Carpet type mats and runners (entrances or halls) shall be vacuumed to remove soil and grit and to restore resiliency of the carpet pile. b. Rubber, polyester, and other synthetic mats and runners shall be swept, vacuumed, or hosed down outside to remove soil and grit. c. Spot cleaning mats and runners. CAMPUS TRASH/DEBRIS a. 9. Contractor shall pick up loose trash/debris from parking areas and campus. CLEAN KITCHENETTES. Clean counter top, sinks, appliances and microwaves. Clean all tables/chairs, Sweep, vacuum and mop floors. 10. DAMP MOP FLOORS. After sweeping all accessible areas, the floor shall be damp mopped. a. Floor shall be damp mopped to achieve a uniformly clean appearance without leaving streaks, swirl marks, detergent residue or evidence of soil, stains, film debris, mop strands, scuff marks or standing solution. b. Contractor shall not leave any splash marks on furniture, baseboards, doors, walls, etc. c. During the mopping process, excessive liquids shall not be applied to the floor. The Contractor shall be held liable for damages to property or injury to personnel caused by the use of excessive liquids. 11. COMPUTER LABS. Computer labs shall be cleaned in a manner not to interfere with students working in computer lab, all computer screens/keyboards will be wiped down of all dust, no cleaning chemicals will be used on monitors/keyboards. Computer lab tables should be cleaned and chairs/equipment organized, special attention to areas under tables is needed to ensure trash/debris is removed. SERVICES TO BE PERFORMED AT LEAST WEEKLY 1. SWEEP/DUST MOP FLOOR. a. Moveable items shall be moved to allow floor sweeping underneath and returned to their original location. These items shall not be placed on top of furniture. b. Sweeping compounds shall not be used on resilient tile or hardwood floors but may be used on concrete floors when required restricting dust or soaking up liquids. c. Broom or dust mop treatments shall be compatible to the surface being swept. For example, no oily dust treatment compounds shall be used on dust mops when sweeping terrazzo floors. 2. d. Contractor employees shall report any damage to floors to the Supervisor or Project Manager who in turn shall notify the Principal’s Representative so corrective action can be taken before other cleaning tasks are started. e. Contractor shall launder all dust mops used during a shift after each shift. No dust mops shall be used more than one shift without first laundering. f. Remove black scuff marks all areas. Contractor shall take special precautions to see that there is no buildup of black scuff marks on floors and on the lower portions of walls. DUST AND CLEAN. Contractor shall use lightly treated cloth, lightly treated handheld dusting tool, lamb’s wool duster, and vacuum with dusting attachments, radiator brush, or combination of these tools. Clean using a good commercial spray cleaner on the furniture. Furniture includes but not limited to lamps, desks, tabletops, sideboards, and furniture and wall moldings. SERVICES TO BE PERFORMED MONTHLY 1. DAMP WIPING SURFACES. A damp sponge or cloth soaked in a disinfectant/detergent solution shall be used to create a uniformly clean appearance free from dirt, stains, streaks, lint, and cleaning marks. Hard finish wainscoting or glazed ceramic tile surface shall be free of cleaning film. Under no circumstances shall a stripping solution be used to clean surfaces. The Contractor shall reimburse the School for any deficiencies in a washing task that result in discoloration of the surface, scratching of the surface, or removal of finish. All surfaces shall be free from dirt, film, dust, and streaks and have a uniformly clean appearance. Clean baseboards, carpet edges and corners Furniture and equipment shall be wiped down. 2. BRASS, ALUMINUM, STAINLESS STEEL, AND OTHER METAL SURFACES. Solid nonferrous metal push plates, name plates, protective corner plates, stair railings, vestibule frames, historical markers, etc. shall be cleaned and polished. Metal polishes shall not contain abrasives damaging to the surfaces. 3. CLEAN STAIRWELLS AND RAMPS. Contractor shall be responsible for cleaning all portable building stairs and ramps. 4. JANITORIAL CLOSET. Maintain closet in a neat, orderly fashion at all times. 5. HIGH DUSTING. Included in high dusting are ceilings, walls, and other exposed building components (heating, air conditioning, grills, fresh air ducts, pipe work, lights, glass, etc.) above 7 feet but not higher than 14 feet. 6. DUST BLINDS AND LIGHT FIXTURES. Blinds and light fixtures shall be cleaned using a dry cloth or dusting wand, remove cobwebs and bugs form inside ceiling light fixtures. 7. DESCALE TOILET BOWLS AND URINALS. Contractor shall only use acid type bowl cleaner to remove scale, scum, mineral deposit stains, odors, and other incrustations from bowls and urinals. Extreme care shall be taken in using any acid type bowl cleaner so as to prevent damage to porcelain surface glaze. 8. WET MOPPING (DOUBLE BUCKET METHOD). After sweeping all accessible areas, the floor shall be mopped in accordance with Technical Exhibit 3, Task and Frequency Chart. Wet mopping is the cleaning of the floor surfaces using cotton yarn mops, water, and a detergent at manufacturer recommended use dilution. A satisfactory wet-mopped cleaned floor is free of dirt, dust, marks, film, streaks, debris, and standing water. This is not construed to be damp wiping. Under no circumstances shall floor finish be mixed with mopping water solution. Mop water splashed on baseboards, walls, doors, furniture, and equipment shall be removed immediately. The Contractor shall use only approved disinfectants/detergents. When wet mopping in rooms with ceramic tile or bare concrete floors, sufficient water shall be used in mopping process to remove any dirt or accumulated waste from depressions in the flooring, all safety practices will be adhered to (wet floor signage). After cleaning, all surfaces shall be left without imbedded dirt, cleaning solution, foam, debris, stains, marks, and standing water. Scrubbing shall be such that joints are left clean and free of accumulated waste. All mop water used in the process of wet mopping shall contain an approved disinfectant detergent in solution as recommended by the manufacturer. Mop water shall be disposed of by using the appropriate utility sinks. Mop water shall not be thrown outside. All wet-mopping procedures used in every area covered by this contract shall be of the "double bucket" method. Under no condition shall a wet mop be used more than 5 hours without laundering. Mop heads and mop water shall be changed and disposed of after approximately 8,000 square feet of use. All accessible areas shall be damp-mopped. Chairs and trash receptacles shall be moved to mop underneath. No item shall be placed on top of furniture. After being wet mopped, the floor shall have a uniform appearance with no streaks, swirl marks, detergent residue, or any evidence of soil. All equipment moved shall be returned to the original position. There shall be no mop strands remaining in the area.