The Implementation of E-Learning in Al-Quds Open University (QOU) Presentation to be presented to RUFO Workshop in December 2005 By Eng. Imad Hodali University President Assistant for ICT & Multimedia Affairs Director of Information and Communication Technology Center (ICTC) Abstract This presentation sheds light on the implementation of E-Learning in Al-Quds Open University (QOU). Being the largest academic institution in Palestine with more than 45,000 students following an Open-educational and Distance Learning system, QOU is moving with parallel tracks to pursue a smooth transition to the E-Learning era. On one hand, QOU established a multimedia production department to take over the responsibility of producing multimedia CDs for a selected number of courses. With more than 7 courses so far produced, the content includes audio, video, animations and pre/post tests evaluation. In May 2004, QOU launched its portal system to take care of the registration and other student records. In the second phase, the portal is concentrating on the implementation of e-learning modules and enhancing its infrastructure. The third track is the Avicenna Virtual Campus where QOU represents Palestine in this ambitious project that aims at creating new community of universities sharing best practices and pedagogical innovation through a network of E-learning centers across the Mediterranean. The most concrete results of this project have been the production of online courses where we have so far produced six 20hour courses/modules installed on the QOU Avicenna platform. 1 Project RUFO- 1st Workshop 17-18 December 2005 National Institute for Educational Training (NIET) Birzeit University Experience in Designing, Developing and Delivering e- enabled Courses Dr. Osama Mimi omimi@birzeit.edu Abstract Since 1997, Birzeit University (BZU) has been conducting practical, experiential research on e-learning and the most appropriate methods of enhancing education through e-technology. In 2002, BZU designed and established a learning management system (“RITAJ”) that facilitated and encouraged BZU’s adoption of an e-learning approach to education. This project won the support of the university management whose senior members, through the university’s chain of command, directed the faculty to put their course materials on-line through RITAJ. This action was the primary factor that enabled the university to continue teaching during the military incursions and closures in the West Bank in 2002. During implementation of a two-year project co-funded by the Welfare Association and the Consolidated Contracting Company (CCC), BZU project team researched approaches to improving the quality of formal and informal education and learning in Palestine through application of current best practices and IT-empowered approaches to quality improvement. Through practical experimentation and research, the project team staff identified the key, essential actors needed to work with subject matter experts (SMEs) to develop high quality on-line courses. Such teams include education specialists, IT experts, and multi-media technicians. The project research and development team 2 has also invested in identifying the ideal virtual learning environment. This knowledge and experience, not previously available in Palestine, along with experience in forging industry partnerships and alliances, makes the project team ideally suited to develop, deliver and test eenabled courses. Throughout the project, two undergraduate university level courses, one post graduate level and two school level courses were designed, developed and piloted during the first semester of the 2004/2005 academic year. However, the post graduate course (Water Distribution) will be piloted as a professional training course targeting engineers at Palestinian municipalities in January 2006. 3 An-Najah National University Maher Arafat An-Najah National University will describe its past and current experience in e-learning including review of the platform underdevelopment to provide on-line courses for our students. Our main concern is to improve the quality of education by blending and integrating the new era technology offerings into our teaching/learning system, to shape our e-future and to make an e-difference, also will present our vision, objectives and implementation plan. 4 E-Learning at Palestine Polytechnic University Mahmoud Hasan AL-Saheb alsaheb@ppu.edu Palestine Polytechnic University Administrative Sciences and Informatics College, Dean Summary Palestine Polytechnic University (PPU) is one of the leading polytechnic universities in Palestine. It was founded in 1978 by the University Graduates Union (UGU), which is a non-profit organization in Hebron district. The primary mission is to emphasize quality vocational and technical engineering education. This is achieved by providing students with practical knowledge to help them acquire an up-to-date experience directly related to their disciplines. Providing high level of quality in education raises many challenges; one of these challenges is providing students the needed tools to learn. No doubt that e-learning is one of the effective tools that can be used in this regard. The university is planning to use e-learning as an additional tool not as a replacement for the traditional teaching, this is because technical and engineering nature of most of its programs. This document summarizes the current situation at PPU, current experience and project, and the university strategic plan for e-learning. Many projects have been completed by staff initiatives, these projects concentrated on developing e-courses and e-examination systems. An experience has been earned in these areas. Recently, "Effective Web-Based Syllabus" has been developed and implemented at Administrative Sciences and Informatics College. This system is the main step for developing MLS. A course syllabus can be a valuable organization, communication, and learning tool, especially if it is reflecting Quality Assurance Agency (QAA) Academic Subject Review and the MOHE program review documents. We can use the online syllabus to provide the students with the needed information they need in the right time, and we can use it as a main source for academic subject review and self evaluation. Without strategic plan and financial support nothing valuable can be done, so Strategic Plan for e-learning is in its final stages and financial support has been confirmed in the university budget for this year. 5 Al-Quds University’s experience in Electronic learning Abstract Al-Quds University has decided to embrace the concept of electronic learning in the summer of 2004. A decision of using an electronic learning management system where educators can deliver digital content and communicate with their students seemed to be right at that time. Clareoline, a Learning/Content management system was used. A pilot course was designed in the system and delivered in the summer semester of 2004. The course had 40 registered students. The services offered by the system included content host, assignments, forums, chat rooms, and a communication module. By the end of summer 2004, a review for the system was done by the Said Khoury Information Technology Center of Excellence (SKITCE). Due to security and functionality limitations of Clareoline, SKITCE recommended that other E-learning system should be used. In Fall 2004/5, Moodle, was installed and used in parallel with Clareoline. After using the two systems for one semester, it was obvious that Moodle was more advanced and secure than Claroline. Starting spring 2004/5, Claroline was disabled, and Moodle was officially adopted as the Learning/Content management system at AlQuds University. At first, only the CS and IT faculties used the system. By the end of fall 2004/5semester, a training workshop was conducted. All deans were trained on the Use of Moodle. On spring 2005, other educators from different departments started to use the system. This semester, there are 51 electronic courses offered and 1173 users. 6 Mobilization as a key element for success in e-learning F. D’HAUTCOURT Abstract The Author is a Director of the Centre for Educational Technology for the « Université Libre de Bruxelles » (ULB) The Centre for Educational Technology is a general administrative structure dedicated to teachers at the University whatever their department or institute. This structure has been created six years ago for the purposes of promoting and improving the use of ICT’s among the faculties. The speech begins by evoking a study realised in 2003 (in the frame of an European project called RECRE@SUP) into the necessary conditions for implementing technologies in higher education and change management in higher education institutions. This study shows that according to different times and ryhtms, HE institutions encounter the same stage of development. First, individual and isolated achievements (maintaining cases outside the normal teaching practice of the institution). Second, a period of proselytes asking for technical support from the computer’s department before an institutional involvement. Third, the development of a resource centre such as the CTE which combines pedagogy and technology. After presenting the study, the Author wonders what are the reasons why a conventional university decides to invest in e-learning. These reasons are threefolds: new students’ needs, innovative pedagogical approach, and last but not least, being in fashion. If ICT’s are a factor for improving the quality of teaching, it doesn’t mean that any elearning project is by itself a success story. A study conducted in the frame of the belgian’s cooperation highlights nine factors of success in distance teaching. A closer look shows that mobilization of all actors is a key element for success. Who are these actors: quiet obviously, the teacher and his/her team but also technical developers, pedagogical advisors, tutors (people who assist the student in his learning), students and administrative staff. Designing and implementing an e-learning project is a teamwork and institutional support is crucial for success. In order to illustrate this last point a CTE’s achievement is presented: a technopedagogical fund called FAT. FAT is a vice-chancellor’s initiative which allocates resources and manage annually ten e-learning projects at the University. A similar approach has been adopted in nthe frame of another project entitled COUPOLE, establishment of an inter-institutional centre which aims at improving the sharing of resources developed by various partners. 7 Pedagogical choices as key factors for success, Marie-Jose BARBOT, Claude DEBON ODL constitutes a specific mode for learning/apprenticeship which involves pedagogical choices and decisions which intervene at the very start of a project….. These choices have important effects on the motivation to learn, on the conditions of this continuing motivation and on the success of the apprenticeship. A specific mode of training in absentia ( taking into account the absence of the face to face) ODL involves the building up of another mode of a situation of learning/apprenticeship, and of relations between instructors and students. ODL is not a training that substitutes the traditional one, but it is another way, original, where one has to invent in order to avoid the fears and the feeling of abandon which is linked to any change. In fact, ODL disrupts the three units of time ( schedule), location ( courses’ halls) and activities ( all the students study the same thing at the same time) which is specific to classical learning in the traditional way. The matter therefore is to conceive new references to activate apprenticeship and render the training more efficient. Three types of pedagogical models integrating ITC They do not constitute a model of action but an approach for understanding ODL in such a way as to make possible its evolution in the different phases of its development - 1st type : characterised by the optimisation of the classical transmissive model or lecttures which delivers validated knowledge to a larger number. The content is put on line, duplicated and the emphasis is put on the implementation of the contents, their validation, the personal work of the students which is based on new tools of distance communication ( e-mails, forum…). - 2nd type : caracterised by an active pedagogy centered on the student with a defined process of learning in terms of competences by the combination of knowledge and know-hows. The possibilities of technologies (multimedia and interactivity) are exploited with the creation of new resources at the service of a cognitive autonomy and the development of capacities of self-direction and self-evaluation, all the while maintaining oneself in an exact framework of objectives of training and certification. - 3rd type : caracterised by the reinforcement of the individualization of training taking into account the projects experiences adauired, and the personalprofessional history of the students. Upholding strongly human mediation, non on line is associated with use of technological resources whether built or choosen to accompany the students in the management of their global project. 4 phases requiring a pedagogical selection : 1- Finality and Feasibility of ODL : status, challenges, analysis of gains and obstacles that are linked to the project, the needs of the public and the regular practices of learning and apprenticeship, definition of finalities and objectives ; 2- Terms of reference, budget, plannning, role of the different actors : decisions of openness and evolution : 1) of the system, 2) of the script writing of the modules or 8 the selection of the resources, 3) of the role of the actors ; scheduling the phases of the implementation ; 3- Production, information, communication : engagement and training of the different actors of education, diffusion of information, distribution of the tasks ; concrete elaboration of the environments of apprenticeship, resources, of tools of follow-up ; 4- Real usage and evaluation : Analysis of the practices, constant adjustment for enriching the apprenticeship environment and to better calibrate types of mediation. Identification of cognitive and social obstacles. Remediations and optimisation. 9