CIPS STUDY CENTRE APPROVAL CRITERIA In order to become a CIPS Approved Study Centre, it is expected that all the following criteria will be met, except those marked *, where it may not be possible to evidence the criterion at the approval stage. Study Centres would be expected to be able to meet these criteria within their first year of operation. 1. Business structure, financial stability and policies - demonstrating capability and financial soundness for becoming a CIPS approved centre. 1.1 Centre capacity / 1.1.1 The Study Centre has clearly stated commitment from Senior capability Management to becoming a CIPS Approved Centre /business planning 1.1.2 The Study Centre is financially sound, and makes reliable provision to & commitment to support the operation and consistent delivery of CIPS programmes. CIPS programmes. 1.2 Compliance with 1.2.1 The Study Centre agrees to co-operate with CIPS monitoring activities, CIPS/UK and provide access to premises, personnel and records. regulatory 1.2.2 The Study Centre makes adequate provision for its learners to complete requirements their programme of study and take CIPS examinations/assessments, either by providing examination facilities or by using those of another provider and paying the associated fee for this service. 1.2.3 The Study Centre clearly documents the respective roles, responsibilities and accountabilities of any partnership arrangements 1.2.4 The Study Centre declares any conflicts of interest involving personnel. 1.2.5 The study centre has appropriate arrangements in place for preventing and investigating malpractice and maladministration 1.3 Policies 1.3.1 Centre has appropriate policies in place to safeguard learners and the learning process 2. Course management and administration - demonstrating effective and efficient operational functions, including engagement with CIPS 2.1 Course 2.1.1. The Study Centre has a single, named point of responsibility for the Management & quality assurance and management of CIPS programmes. Systems 2.1.2. The Study Centre has a named, readily available and knowledgeable point of contact for dealing with enquiries about CIPS courses. 2.1.3. *There is effective communication between the Study Centre and CIPS, for learner registration, staff changes, etc. 2.1.4. The roles and responsibilities of the CIPS staff team across all sites are clearly defined, allocated, communicated and understood. 2.1.5. Course structure is clearly set out as required by CIPS, including full coverage of unit content and required GLH 2.1.6. The Study Centre has systems that ensure consistency of standards and support equality of opportunity CIPS Study Centre Approval (2011) Approval Criteria Version 6 16/09/11 Page 1 of 3 2. Course management and administration - demonstrating effective and efficient operational functions, including engagement with CIPS 2.1.7. *Inspection/audit reports from other relevant organisations are satisfactory 2.1.8. *Study Centre links with local CIPS branches (where they exist) and/or employers/businesses are good 2.2 Course Delivery 2.2.1 Staff demonstrate good practice by following Schemes of Work containing clear aims, objectives, and coverage of content for each unit. 2.2.2 Staff are required to be up-to-date, and use latest research, journals, etc in their teaching. 2.2.3 A suitable range of teaching methods/techniques is used. 2.2.4 Systems are in place for the prompt return of marked and ‘mock’ assignments, with suitable feedback and guidance for improvement. 2.3 Course Data 2.3.1 The Study Centre has administrative systems in place to track the progress of learners towards their target awards. 2.3.2 Study Centre staff are aware of CIPS’ format and timescale requirements for information, registration, quality assurance, etc, and have systems in place to comply. 2.3.3 Study Centre uses data effectively when reviewing course delivery and planning improvements. 2.3.4 Unless a learner chooses not to have one, the Study Centre has arrangements in place to obtain on behalf of its learners a unique learner number (ULN) and a learner record. 3 Staffing and other resources - demonstrating commitment to high quality teaching and learning resources, including qualified and competent staff 3.1 Staffing 3.1.1. The Study Centre has sufficient competent, qualified and experienced staff and/or associates to meet CIPS requirements for qualifications delivery. 3.1.2. All staff involved in CIPS programmes are properly resourced and supported to perform their roles and responsibilities effectively 3.1.3. There is a contingency strategy for teaching team cover. 3.2 Staff/learner 3.2.1. The Study Centre has adequate resources and systems in place to resources support the delivery of CIPS programmes. 3.2.2. Equipment and accommodation used for the purposes of delivery (and assessment) complies with the requirements of relevant legislation, including health and safety, and provides access for all learners. 3.2.3. Equipment and accommodation at satellite premises meets the same standards as those of the main provider. 3.2.4 Staff receive appropriate training on use of equipment where necessary. 4. Learner support/feedback - demonstrating a commitment to enhancing the learner experience 4.1 Pre-course to 4.1.1. Clear information, advice and guidance about the centre, and about enrolment CIPS qualification content, procedures, assessment and progression are provided to potential and new learners. CIPS Study Centre Approval (2011) Approval Criteria Version 6 16/09/11 Page 2 of 3 4. Learner support/feedback - demonstrating a commitment to enhancing the learner experience 4.1.2. Learner selection and admission is conducted with demonstrable commitment to equal opportunities in all areas. 4.2 On-course to 4.2.1. Particular learning / assessment requirements of learners are identified completion and met wherever possible 4.2.2. Learners have access to, or are directed to, latest CIPS texts/study guides. 4.2.3. Learners have regular opportunities to review their progress against the requirements of the award and to seek guidance where necessary. 4.3 Post-completion 4.3.1. Feedback is obtained from learners and used in quality improvement 4.3.2. Guidance/assistance is offered to completers on progression routes employment opportunities CIPS membership 5. Quality assurance, evaluation and review - demonstrating a commitment to ongoing quality improvement 5.1 Internal processes 5.1.1. Course team meetings are held regularly to ensure effective communication, and to plan actions to redress weaknesses. 5.1.2. Suitably qualified and experienced staff carry out internal quality assurance activity to promote continuous improvement. 5.1.3. Queries about the qualification specification or related awarding body material are resolved and recorded 5.1.4. The Study Centre deals promptly and fairly with learner complaints CIPS Study Centre Approval (2011) Approval Criteria Version 6 16/09/11 Page 3 of 3