Homecoming after Deployment
Information on the Internet
With deployment comes change. Knowing
what to expect and how to deal with
changes can make homecoming more
enjoyable and less stressful.
Visit the South Central VA Health Care
Network web site at www.va.gov/visn16
for general information about your System.
This site also includes valuable links to
other sites covering subjects such as jobs,
veterans’ health issues, military web sites,
veteran organizations and more. You are
encouraged to also visit the national VA
web site at www.va.gov. This site
provides information on burial and
memorial benefits, appeals, education
benefits, home loans, and other services
offered by the Department of Veterans
Affairs.
Expectations:

You may miss the excitement of
the deployment for a while

Spouses may have become more
independent and learned new
coping skills

You may not want to talk about it
when others keep asking

You may wonder if you still fit into
the family
Tips:

Support good things your family
has done

Take time to listen and talk with
loved ones

Be patient with yourself and family
members

Be aware that your family may not
be the same as before; everyone
may have changed
For more information:
Department of Veterans Affairs for
OIF/OEF Veterans
www.vba.va.gov/EFIF
Department of Defense Web Portal
for Military Transitioners
www.dodtransportol.org
Easing the Transition from Soldier to
Civilian
www.acap.army.mil
Seamless
Transition
PROGRAM
It is our duty and privilege to provide
veterans with the best available care.
Department of Veterans Affairs (VA) has
set up a special program designed to meet
the specific needs of veterans returning
from Operation Iraqi Freedom (OIF) and
Operation Enduring Freedom (OEF). It is
called the Seamless Transition Program.
Many of our veterans have suffered illness
and injury related to the war on terrorism.
It is our goal to make sure these veterans
receive the highest quality of care in a
timely manner. The Central Arkansas
Veterans Healthcare System will continue
to look at the needs of OIF/OEF veterans
and provide services to meet those needs.
We encourage you to let us know how we
can improve our service to you, the
deserving veteran.
Veterans Online Application for
VBA Benefits Website
http://vabenefits.vba.va.gov/vonapp
Central Arkansas Veterans
Healthcare System
4300 West 7th Street
Little Rock, Arkansas 72205
&
2200 Fort Roots Drive
North Little Rock, Arkansas 72114
Mary DeRusse, 501-257-2572
Patient Accounts Manager
Janette Williams-Smith, LCSW
501-257-6732
Case Manager, Social Worker
Facilities & Eligibility Contacts
Central Arkansas Veterans Healthcare
System
John L. McClellan Memorial Veterans
Hospital
4300 West 7th Street
Little Rock, Arkansas 72205-5484
Mary DeRusse, Patient Accounts Manager
501-257-2572
Mary Ann Hart, Supervisor of Eligibility
501-257-5711
Eugene J. Towbin Healthcare Center
2200 Fort Roots Drive
North Little Rock, Arkansas 72114
Mary DeRusse, Patient Accounts Manager
501-257-2572
Mary Ann Hart, Supervisor of Eligibility
501-257-5711
Available Healthcare Services

Hospital, outpatient medical,
nursing home, and communitybased residential care

Dental, pharmacy, mental health,
and prosthetic services

Sexual trauma counseling

Specialized health care for women
veterans

Outreach programs for homeless
veterans

Readjustment counseling

Alcohol and drug dependency
treatment

Medical evaluation for military
service exposure, including Gulf
War, Agent Orange, Ionizing
Radiation, and certain other
environmental hazards.
Other Resources
Vet Center
201 West Broadway, Suite A
North Little Rock, Arkansas 72214
501-324-6395
Little Rock VA Regional Office
Operation Iraqi Freedom/Operation
Enduring Freedom (OIF/OEF),
Coordinators:
Debra Cook and Twilla Toney
1-800-827-1000
501-370-3710
Little Rock VA Regional Office
2200 Fort Roots Drive, Building 65
North Little Rock, Arkansas 72114
1-800-827-1000
Eligibility
The primary factor in determining basic
eligibility for VA benefits is “veteran
status.”

Active duty in the Armed Forces
with a discharge or release from
active service under conditions
other than dishonorable conditions
establishes veteran status

Reservist or National Guard
members can establish eligibility
for VA healthcare benefits only if
the President activated them for
federal duty

Reservists who are never called to
active duty may qualify for some
benefits through the Veterans
Benefits Administration (VBA)
Online Enrollment
To receive healthcare benefits all veterans
must enroll. You may enroll online at
www.va.gov. Click on the Health icon.
Next click Returning Service Members, and
then locate To apply for health benefits
online. This will open the electronic
application for healthcare benefits (Form
10-10EZ). You may also pick up Form 1010E in person at any VA Medical Center or
clinic.