Health Psychology Service Training Prospectus 2015-2016 Promoting best psychological care for patients and staff wellbeing Health Psychology Service Training Prospectus About us As providers of specialist health psychology services for Derbyshire Community Health Services, the first choice community services provider for 747,000 people in Derbyshire, we have expert knowledge of delivering effective psychological interventions to people with a wide range of physical health conditions. These include those related to chronic pain, chronic fatigue, diabetes, CHD, respiratory disorders, progressive neurological disorders and cancer. We also deliver specialist consultation, training and supervision services to health care professionals across primary and secondary care. We have expert knowledge of both what makes for effective, psychologically informed interventions and also what makes for effective self-care (in order to best support staff well-being). What we can do for you We have used our psychological expertise to design and develop a range of courses, which are intended to provide: an opportunity for those who work with or support adults with challenging physical health problems to enhance their psychological skills an opportunity for all health care professionals and others at work to improve their psychological well-being and capabilities We have specifically designed courses that can be tailored to the individual needs of your staff teams and workplaces. While the courses described have a standard content and length, each of them can be tailored to your individual or organisational requirements. We are happy to run these within your workplace or to arrange a training venue, whichever best suits your needs. This prospectus outlines the courses that are currently available throughout 2015/2016. To discuss your individual or organisational training needs please contact Training for Health on 01773 599475 or at trainingforhealth@dchs.nhs.uk. Bookings For more information about how to make a booking, please see the end of this prospectus or visit our website at www.trainingforhealth.derbys.nhs.uk . 1 Course Index All of the courses below are set up to be delivered for individual groups or organisations on request. Please contact us for more details or to discuss pricings. Additionally, the course content can be adapted to provide bespoke training tailored to your specific organisational needs. Improving your psychological skills Introduction to effective communication and influencing skills 3 Advanced communication and influencing skills 3 Self-care and self-development Stress Management: how to take care of yourself and thrive in challenging work situations 4 Emotional Freedom Technique for Personal Stress Management 4 The restorative function of clinical supervision 5 Confidence and assertiveness in the workplace 5 Working with specific health issues How we explain pain matters 6 Combining neuromatrix, psychological and physiotherapy approaches in helping patients with non malignant pain 6 Working with people with chronic fatigue syndrome: a psychological perspective 7 Working with people with diabetes: a psychological perspective 7 Working with people with CHD: a psychological perspective 8 Psycho-oncology: working with people who have had cancer 8 Working with people with life-limiting and terminal conditions 9 Working with people who are stressed or anxious 9 Booking and other information 10 2 Improving your psychological skills Introduction to effective communication and influencing skills Target audience: General practitioners and/or other health care professionals Course content: It is challenging when a patient is ambivalent about change or hard to engage. The course will cover a range of psychological strategies for enhancing effective communication and influencing skills with these patients, helping them to achieve the desired outcome. Course objectives: You will: learn what research tells us about effective communication strategies, including motivational interviewing develop and refine effective communication and influencing skills Standard course length: two hours Advanced communication and influencing skills Target audience: General practitioners and/or other health care professionals Course content: The course will cover a range of psychological strategies for enhancing effective communication and influencing skills with these patients, helping them to achieve the desired outcome. This is an advanced course, giving participants an opportunity to practice and refine skills. Course objectives: You will: learn what research tells us about effective communication strategies including motivational interviewing develop and refine effective communication and influencing skills practise skills and receive feedback Standard course length: one day 3 Self-care and self-development Stress Management: how to take care of yourself and thrive in challenging work situations Target audience: Anyone interested in managing stress more effectively Course content: This course will teach a range of psychological strategies for managing demanding work situations Course objectives: You will: understand how your body responds to stressful situations and recognise early warning signs learn to develop resilience to the process of change and transition learn to cope when there’s too little time and too much to do (addressing time management issues, prioritising) learn to manage difficult relationships learn to access resourceful states with tools and techniques to help you manage in difficult circumstances learn psychological and problem solving techniques to help deal with stress in a more effective way learn how to get the balance (i.e. sustainable work/life balance and using nonwork time as a source to re-energise) Standard course length: half day Emotional Freedom Technique for Personal Stress Management Target audience: Anyone interested in managing stress more effectively (not suitable for people with significant mental health issues who require professional help) Course content: The theory and practice of Emotional Freedom Technique (EFT) will be taught and detailed instructions will be given for its use as a self-help tool Course objectives: You will: be confident and competent to use EFT in the management of your own stress recognise when and how to apply EFT (and also the limits of its use) 4 Standard course length: half day/one day The restorative function of clinical supervision Target audience: All health care professionals Course content: Three major functions of clinical supervision can be identified in professional literature: normative, formative and restorative. This session explores the restorative function, i.e. how supervision may enhance clinicians' personal and professional awareness and skills. Course objectives: You will: develop awareness of the usefulness of clinical supervision as a support mechanism for clinical staff develop understanding about how to make use of clinical supervision to enhance its restorative function Course length: half day Confidence and assertiveness in the workplace Target audience: All employees wanting to feel more confident at work Course Content: To cover key issues, psychological perspectives and practical skills involved in assertive behaviour in the workplace Course Objectives: You will: Learn what constitutes confident behaviour, with research from psychology and real-life issues Learn a range of skills and approaches to use in practise, to enhance performance and satisfaction at work Practise skills and receive feedback Standard course length: Half/full day 5 Working with specific health issues How we explain pain matters Target audience: All health care professionals providing services to people with chronic non-malignant pain Course content: To explain how neuromatrix theory could inform the language we use with non malignant pain patients Course objectives: You will: Receive a brief explanation of neuromatrix theory (i.e. that pain is multidimensional) with particular emphasis on different areas of the brain involved in pain Explore the possible impact of the language we use to explain pain and treatment choices to patients with pain Learn how to choose effective language with patients who experience chronic non-malignant pain Standard course length: half day Combining neuromatrix, psychological and physiotherapy approaches in helping patients with non malignant pain Target audience: All health care professionals providing services to people with chronic non malignant pain Course content: To provide an overview of an integrated approach to improving the quality of life, psychological well-being and physical functioning of patients with chronic pain Course objectives: You will: Learn about the key elements of an effective integrated pain management programme Learn about the key messages to provide to patients, including an understanding of how pain works Learn what activities, coping strategies and ways of managing pain are most effective in promoting well-being and functioning Standard course length: half day/ full day 6 Working with people with chronic fatigue syndrome: a psychological perspective Target audience: All health care professionals providing services to people with chronic fatigue syndrome Course content: To clarify current psychological understanding of the nature of chronic fatigue and how to work effectively to improve both the functioning and quality of life of people with chronic fatigue syndrome Course objectives: You will: learn about current perspectives on the nature of chronic syndrome learn about best practise in the psychological management of people with chronic fatigue syndrome learn about how to improve your own effectiveness in supporting people with chronic fatigue syndrome Standard course length: two hours Working with people with diabetes: a psychological perspective Target audience: All health care professionals providing services to people with diabetes Course content: To clarify current psychological understanding of issues related to diabetes and how to work effectively to improve both the functioning and quality of life of people with diabetes Course objectives: You will: learn about current perspectives on the psychological challenges of having diabetes learn about best practise in the psychological management of people with diabetes learn about how to improve your own effectiveness in supporting people with diabetes Standard course length: two hours 7 Working with people with CHD: a psychological perspective Target audience: All health care professionals providing services to people with CHD Course content: To clarify current psychological understanding of issues related to CHD and how to work effectively to improve both the functioning and quality of life of people with CHD Course objectives: You will: learn about current perspectives on the psychological challenges of having CHD learn about best practise in the psychological management of people with CHD learn about how to improve your own effectiveness in supporting people with CHD Standard course length: half day Psycho-oncology: working with people who have had cancer Target audience: All health care professionals providing services to people who have had cancer Course content: To clarify current psychological understanding of issues related to the experience of having had cancer and how to work effectively to improve a patient’s psychological wellbeing Course objectives: You will: learn about current perspectives on the psychological challenges of having had cancer learn about best practise in the psychological management of people with cancer (including issues related to diagnosis, treatment and threat of recurrence) learn about how to improve your own effectiveness in supporting people with cancer Standard course length: half day 8 Working with people with life-limiting and terminal conditions Target audience: All health care professionals providing services to people with life-limiting and terminal conditions Course content: To clarify current psychological understanding of issues related to having a life-limiting or terminal condition and how to work effectively to improve a patient’s psychological well-being Course objectives: You will: learn about current perspectives on the psychological challenges of having a lifelimiting or terminal condition learn about best practise in the psychological management of people with a lifelimiting or terminal condition learn about how to improve your own effectiveness in supporting people with a life-limiting or terminal condition Standard course length: half day Working with people who are stressed or anxious Target audience: All health care professionals providing services to people displaying symptoms of stress or anxiety Course content: To clarify a psychological understanding of stress and anxiety; to understand issues related to people who are stressed or anxious; and to learn some basic techniques that might be useful to support people who are stressed or anxious Course objectives: You will: Develop a psychological understanding of theory explaining stress and anxiety Explore the impact that stress and anxiety can have on those who experience it Learn basic skills that may help you further support patients you are working with who are stressed or anxious Standard course length: two hours 9 Bookings To discuss your individual or organisational training needs please contact Training for Health on 01773 599475 or at trainingforhealth@dchs.nhs.uk. This will enable us to establish your specific requirements, including numbers requiring training, venue, information materials, refreshments and fees Course Fees On receipt of a confirmed booking we will send you an invoice. Cheques should be made payable to Derbyshire Community Health Services NHS Foundation Trust. Cancellations In the event that a cancellation is made more than 28 days before the event the full course fee will be refundable. More than 14 days before a course, there will be a charge of 50% of the course fee and within 14 days of a course, the full fee will be payable with no refund. For all cancellations we will deduct an administration fee of £30 prior to making a refund. If the course is cancelled by the provider owing to unforeseen circumstances, then a full refund will be made to the participant. The provider will not, however, be responsible for the reimbursement of any additional costs incurred. Equality and Diversity All venues will be chosen on the basis that they provide adequate access and facilities for all participants, in line with equal opportunities. Where refreshments are provided, please inform the course administrator of any special dietary requirements. Useful contacts Hazel Lea Training for Health Co-ordinator, Tel: 01773 599475 or 01246 515865 Email: trainingforhealth@dchs.nhs.uk Dr Alan Blair Clinical Director, Health Psychology Service, Tel: 01246 515520 Email: alan.blair@dchs.nhs.uk Are we accessible to you? This publication is available on request in other formats (for example, large print, easy read, Braille or audio version) and languages. For free translation and/or other format please call 01773 525099 extension 5587, or email us at communications@dchs.nhs.uk 10