Glasgow Central Citizens Advice Bureau
Community Jobs Scotland
GRAPHICS & WEB ASSISTANT
Job Description
Job Title
Graphics & Web Assistant
Responsible to
Bureau Manager
Outline of Job:
The post-holder will assist in designing, creating and updating
bureau graphics, forms and documentation, while providing support
and maintenance to the bureau website. Also required is a friendly
and collaborative approach to gathering and updating information, as
well as an ability to undertake solo projects.
Main Purpose of the Job
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Design and create graphical content for use on bureau stationary and publicity materials
Create and update bureau documentation and literature
Maintain a repository of created and modified content for use by bureau staff
Update and maintain the bureau website in coordination with I.T. staff
Coordinate with other team members regarding the creation, modification and design of
graphics
Software
 Use of a graphics editing package will be required to create, modify and update graphical
content
 Use of a web development package will be required to modify and update the website
 Knowledge of Microsoft Office 2003, 2007 and 2010 will be required to create and modify
documentation and forms
Network
 The use of FTP (File Transfer Protocol) software to add and update files on the web
server will be required.
OTHER DUTIES
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Production of appropriate simple user guides and documentation
Ability and desire to learn new systems and technologies as required
Keep management and staff updated on projects and modifications to the GCCAB
website
Analyse and resolve problems with the GCCAB website as they occur whilst keeping
staff and management updated on progress
Any other duties which may reasonably be required of the role by the GCCAB
management
This is an excellent opportunity for a young person to work within an advice agency environment; build
networks and gain transferrable skills that are recognised within many business sectors. Full training and
support will be provided following an assessment of the skills the applicant brings and an ongoing
personal development plan formulated on completion of the basic training.
GRAPHIC DESIGNER/WEB TECHNICIAN
PERSON SPECIFICATION
DESIRABLE
QUALIFICATIONS
EXPERIENCE
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SKILLS AND
ATTRIBUTES
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KNOWLEDGE
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OTHER
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COMPETENCES
An HNC or equivalent qualification in graphic design,
web development or worthwhile personal experience
Previous experience of working with Windows-based
computer hardware/software environment in a multiuser, multi-site environment.
Experience of using graphics editing packages (such
as Adobe Photoshop and Adobe Illustrator) to create
and modify graphics
Experience of using Microsoft Office 2003, 2007 &
2010 to create and update documentation and forms
Experience of using web development packages
(such as Adobe Dreamweaver) to create and update
a website, with a sound knowledge of web
development technologies and markup
Working on own initiative and as part of a team
Communicate effectively with technical and nontechnical volunteer users and staff
This post requires excellent communication skills,
both verbal and written
Working knowledge of Microsoft operating systems
(Windows XP Professional and Windows 7
Professional in particular)
Good practical understanding of computer hardware,
specifically PCs, laptops, printers, servers
Knowledge of variety of software
Accuracy and attention to detail
Ability and desire to learn new software and
procedures
Ability to analyse and resolve problems
Ability to work effectively and efficiently as part of a
team and individually
Ability to plan, prioritise and organise own workload
without daily supervision
Experience of working in the voluntary sector e.g.
working for a charity or volunteering