Council of Governors Minutes of a meeting held on Wednesday 21 January 2015 at 1730 in the Lecture Theatre, Blair Bell Education Centre, Liverpool Women’s Hospital PRESENT Ms Edna Robinson, Chair Dr Ana Alfirevic, appointed Governor (University of Liverpool) Councillor Del Arnall, appointed Governor (Knowsley Council) Mr Mohammed Arshad, public Governor (South Liverpool) Councillor Helen Casstles, appointed Governor (Liverpool City Council) Mr John Foley, staff Governor (Clinical & Non-Clinical Support Staff) Mrs Barbara Kerr, public Governor (North Liverpool) Mrs Mary McDonald, public Governor (South Liverpool) Mrs Gail Mannion, staff Governor (Scientists, Allied Health Professionals & Technicians) Mr Adel Soltan, staff Governor (Doctors) Ms Pat Speed, public Governor (Sefton) Mr Geoffrey Tattersall, public Governor (rest of England & Wales) Mrs Gillian Walker, staff Governor (Midwives) Mrs Dorothy Zack Williams, Lead Governor & public Governor (Central Liverpool) Ms Iris Cooper, staff Governor (Nurses) IN ATTENDANCE Mrs Dianne Brown, Director of Nursing & Midwifery Ms Liz Cross, Non-Executive Director & Trust Vice Chair Mrs Vanessa Harris, Director of Finance Dr Lynn Greenhalgh, Clinical Lead for Genetics (for item 14/15/68) Mr Jeff Johnston, Associate Director of Operations Ms Julie McMorran, Trust Secretary Mrs Kathryn Thomson, Chief Executive Ms Julie King, CQC Consultant Ms Pauleen Lane, Non-Executive Director Mr Steve Burnett, Non-Executive Director Ms Sacha Keating, Executive Assistant One member of the public in attendance. 14/15/84 Apologies Ms Pauleen Burke, public Governor (Sefton) Mrs Sheila Phillips, public Governor (Knowsley) Ms Helen White, public Governor (rest of England & Wales) Councillor Nina Killen, appointed Governor (Sefton Borough Council) Mr Allan Bickerstaffe, Non-Executive Director Mrs Michelle Turner, Director of Human Resources & Marketing Mr Ian Haythornthwaite, Non-Executive Director 14/15/85 Meeting guidance notes Received and noted. 14/15/86 Declarations of interests None. 14/15/87 Minutes of previous meeting held on 29 October 2014 LWH Council of Governors, January 2015 Minutes PUBLIC Final Page 1 of 6 The minutes were agreed and signed as a correct record subject to the addition of Ms Pauleen Lane in the list of those in attendance. 14/15/88 Matters arising and action log There were no matters arising. The action log was received and noted. 14/15/89 Chair’s report and announcements The Chair reported the resignation of Kathleen Kearney from the Council of Governors, due to a move out of the area. Governors noted that NHS England Providers and the Foundation Trust Governance Association have established a Governor Policy Board. An election to this Board would be held in respect of eight Governor seats available. It was noted that the report of the Deloitte’s review of governance at the Trust was being made available to Governors this evening, in confidence. The Chair reminded Governors about an email sent to them in November 2014 from a member of medical staff. She reported that she had asked Vice Chair Liz Cross to address the matters raised and that process was now underway. Feedback was expected by the end of February 2015. 14/15/90 Appointment of Non-Executive Directors Governors were informed that the process of appointing two new Non-Executive Directors to the Board had been undertaken by its Nominations Committee. The Committee wished to recommend the appointment of Dr George Kissen as a Non-Executive Director. Brief biographical details about Dr Kissen were tabled. The Nomination Committee did not wish to recommend a second appointment at this stage. Two of the candidates interviewed were to be invited for second interview. Resolved That Dr George Kissen be appointed as a Non-Executive Director on the Board of Directors for a period of three years commencing on 1 February 2015. 14/15/91 Constitution Vice Chair Liz Cross presented the paper proposing a revised constitution for the Trust, which would bring it in line with Monitor’s latest model core. It had been developed by a task and finish group of Governors and Directors who had agreed that the balance of Non-Executive (NED) and Executive Directors on the Board should remain equal, with the Chair always having a second and casting vote. However, given that the model core proposed that NEDs should be in the majority the Board had reconsidered the matter and agreed to move to a NED majority. Liz Cross invited Governors to also agree to this NED composition. Governor Dr Ana Alfirevic asked that papers for Council of Governors’ meetings be made available fourteen days beforehand. Liz Cross commented that this might mean some documentation was out of date by the time of the meeting. It was however agreed that as many papers as possible would be issued fourteen days in advance of meetings, with time sensitive documents issued nearer the time. Thanks were conveyed to members of the task and finish group for their work in preparing a revised Constitution. LWH Council of Governors, January 2015 Minutes PUBLIC Final Page 2 of 6 Resolved To approve the revised Constitution on the basis of 7 NEDs and 6 Executive Directors as members of the Board. 14/15/92 Minutes of the Nomination Committee held on 12 November 2014 (draft) The minutes were received. 14/15/93 Minutes of the Membership Strategy Committee held on 27 November 2014 (draft) Governor John Foley informed Governors that the Committee was proposing that the Trust celebrate International Women’s Day on 12 March 2015. Governors were invited to join a planning meeting on 26 January 2015 to shape and plan the event. 14/15/65 Care Quality Commission Action Plan Update and plans for February 2015 Assessment Visit Governors received a report from the Director of Nursing & Midwifery providing details of actions taken by the Trust in relation to an unannounced visit made by the Care Quality Commission (CQC) in September 2014. Dianne Brown reminded Governors that the Trust would undergo a planned CQC inspection in February 2015. Julie King, CQC Compliance Consultant, was working with the Trust as it prepared for this inspection. Julie King presented to the Council in respect of the new CQC inspection methodology. She advised that this new methodology was being tested at the Trust and it was therefore likely that some of the CQC’s most senior people would be involved. Lead Governor Dorothy Zack-Williams asked if Governors would be involved in the inspection. Dianne Brown confirmed that the CQC would hold a focus group with Governors as part of their inspection. Governors were also invited to take part in the preparatory training and visits that were planned and Governor John Foley advised he had circulated dates to Governors. Governor John Foley asked if there was a rapid improvement team at the Trust to immediately address any issues that needed to be resolved, and Dianne Brown confirmed that there was. Governor Ana Alfirevic queried whether or not the CQC would be interested to look at the Trust’s research portfolio. The Chief Executive responded that the visit would provide a god opportunity for the Trust to showcase it research work and how patients had benefitted from it. Resolved To receive the report. 14/15/95 Monitor Investigation The Chief Executive updated Governors in respect of progress with Monitor’s investigation. Monitor had advised that a decision would be made early in February 2015 as to whether or not the investigation would remain open. Monitor would draw on the Deloitte governance report to inform their decision. The Chair restated that the Deloitte report was being made available to Governors in confidence and it would be formally received by the Board of Directors in February 2015. 14/15/96 Resolved To note the report. Board Assurance Committee Updates Governors received a diagram of the Board’s Committee structure and the Chair advised LWH Council of Governors, January 2015 Minutes PUBLIC Final Page 3 of 6 that at each of its meetings the Council would receive a verbal report from Committee Chairs. NED Pauleen Lane briefed the Council in respect of the most recent work of the Finance Performance and Business Development Committee which she Chairs. She advised the Committee considered the Trust’s overall performance and had recently reviewed referral to treatment time and income generation. A cautious view was being taken in respect of the 2014/15 financial position which was better than forecast but still showed a deficit of £2m, largely as a result of the decision to invest in additional Midwives. The Trust was seeing an increase in additional clinical activity but had yet to receive confirmation from Liverpool Clinical Commissioning Group (CCG) that they would fund it. The CCG had audited the Trust’s coding systems to confirm the additional activity report. Pauleen Lane also reported on the work of the Audit Committee, of which she was Vice Chair. She explained that the Committee’s focus was not solely on finance but also on clinical quality. The Committee had received good assurance in respect of the blood tracking system in place but had required further assurance in respect of medical devices. Executive Director input to the Committee was to be increased. Governor John Foley asked what audits were reported via the Audit Committee. The Chief Executive offered to share the annual audit plan with Governors and Pauleen Lane advised that the minutes of the Committee’s meetings, which Governors received, was the best way to see what matters it considered. NED Steve Burnett updated the Governors in respect of the most recent work of the Governance and Clinical Assurance Committee. He advised that the issues it considered included operational performance, safeguarding, the mock Care Quality Commission inspection and increased risk on the Board Assurance Framework. It was noted that the Committee had reviewed the Quality Strategy which was scheduled for approval by the Board of Directors in February 2015. A detailed report into perinatal mortality was considered following notification from the Care Quality Commission feedback that the Trust was an outlier. The report concluded there were no underlying trends and it had been shared with the CQC. NED Pauleen Lane and the Medical Director explained that some of the babies cared for by the Trust had a very poor chance of survival and this impacted on the perinatal mortality data. The Medical Director added that late terminations for fatal fetal abnormality also had an impact as some were classed as neonatal deaths. Resolved To receive the reports. 14/15/97 Complaints, Litigation, Incidents and Patient Advice & Liaison Service Q2 (July to September) 2014/15 The Director of Nursing and Midwifery presented the report. She highlighted that most of the complaints received related to treatment and care, in common with other NHS providers. Governor Helen Casstles queried the data in respect of incident reporting and Dianne Brown explained that a range of actions were being taken to ensure incident reporting was easier. Governor Geoffrey Tattersall asked about the 26 claims listed in the report, in particular whether they showed any pattern of similarity and were of a substantial nature. Dianne Brown responded that there were no significant themes or patterns identified so far and most were multi-faceted. She stated that that some of the claims would be substantial to the Trust and Geoffrey Tattersall commented that it would be useful to know in future LWH Council of Governors, January 2015 Minutes PUBLIC Final Page 4 of 6 CLIP reports what their value was. The Chief Executive suggested that details of how many claims were upheld and settled be included in future CLIP reports. She also advised that a report giving a ten-year look back at claims was due to be considered by the Board of Directors in February 2015. Resolved To receive the report. 14/15/98 Trust Performance Report The Associate Director of Operations presented the operational performance report and advised that the Trust was one of a very few achieving the performance metrics set by Monitor. The eighteen week appointment target was largely achieved but there were some difficulties in subspecialty areas. Good performance was shown against the internally-set targets relating to quality. It was also noted that the majority of CQUIN targets were being met and which were monitored quarterly by the Clinical Commissioning Group. Governor r Adel Soltan stated that greater pace was required around implementation of some of the Trust’s plans which were not represented in the performance report. Jeff Johnston responded that not all of the Trust’s plans were linked to performance indicators and the pace with which they could be introduced was dependent upon capacity and resources and commissioner requirements. The Chief Executive added that the Trust’s plans were as reflected in its Operational Plan. Governor John Foley noted that the Trust had not met its Choose and Book target because of a lack of sufficient appointment slots. The Director of Finance reported that the financial performance report was consistent with the previous feedback from the Finance, Performance and Business Development Committee. The Trust’s planned deficit of £1.2m would increase to £2m following investment in midwives and neonatal nurses. Governors noted the aim was to still achieve a financial risk rating of 3 which was acceptable to Monitor. However it was likely that Monitor would shortly increase the frequency with which the Trust was required to report to it. Governor Geoffrey Tattersall queried the Hewitt Fertility Centre activity which was noted as being below plan. The Director of Finance responded that there had been a reduction in the level of patients treated for a variety of reasons, including that its market share had not increased as planned. A recovery plan was in place together with process to address adverse variances, including escalated performance management via the Executive Committee and Finance, Performance and Business Development Committee. Resolved To receive the report. 14/15/99 Review of risk impact of items discussed No new risks were identified. 14/15/100 Any other business Time for Governors and Directors to meet informally would be scheduled. 14/15/101 Review of meeting The Chair asked if the Board Assurance committee feedback was useful and whether LWH Council of Governors, January 2015 Minutes PUBLIC Final Page 5 of 6 Governors would prefer this in written or verbal form. Governors agreed it was useful to have this in verbal form and asked that the use of acronyms and jargon be avoided. Governors Adel Soltan and Dorothy Zack-Williams commented on the good performance and progress being demonstrated and good quality of information provided. Governor John Foley stated he felt there was an absence of risk reporting to the Council and requested a more comprehensive report on the Trust’s overall risks together with a summary of changes as considered by the Board and its Committees. The Chair confirmed that members of the Board would be willing to attend Governor only meetings if that was helpful. Finally, Edna Robinson expressed her wish to provide sufficient opportunity for Governors to hold Non-Executive Directors to account and to allow Governors to observe NEDs’ talent and how they contributed to the organisation. 14/15/102 Date, time and place of next meeting Wednesday 29 April 2015 at 1730 in the Lecture Theatre, Blair Bell Education Centre, Liverpool Women’s Hospital. LWH Council of Governors, January 2015 Minutes PUBLIC Final Page 6 of 6