Respondus LockDown Browser
Instructor Guide
Introduction
Respondus LockDown Browser™ is a customized browser that increases the security of test
delivery in Desire2Learn. When students use Respondus LockDown Browser to access an exam,
they are unable to print, copy, go to another URL, or access other applications. Once a quiz is
started, students are locked into it until it’s submitted for grading. For a complete list of features,
visit the Respondus web site at www.respondus.com. It’s also recommended that you view the
demonstration movie at http://www.respondus.com/products/demos-ldb.shtml.
Respondus LockDown Browser provides a custom interface for the Internet Explorer (Windows)
or Safari (Macintosh) software that is already installed on the computer. It does not modify an
existing copy of Internet Explorer or Safari, but rather, installs a separate program that displays a
custom browser when it is started. Respondus LockDown Browser uses the same security
features and service packs that are currently installed for Internet Explorer. Installing Respondus
LockDown Browser won’t modify the current version of Internet Explorer in any way.
Respondus LockDown Browser is not intended to replace the browser used by faculty or students
within Desire2Learn. Respondus LockDown Browser is only intended for use by students while
taking quizzes that have been prepared for use with Respondus LockDown Browser.
Preparing a Quiz for use with Respondus LockDown Browser
If you haven’t done so already, it’s recommended that you view the demonstration movie for
Respondus LockDown Browser at http://www.respondus.com/products/demos-ldb.shtml.
To require that students use Respondus LockDown Browser to access a Desire2Learn quiz, two
things must occur:

The instructor must turn on the quiz setting that makes it only accessible with Respondus
LockDown Browser

The student’s computer must have Respondus LockDown Browser installed.
Follow these steps to enable the “Require Respondus LockDown Browser” setting for the quiz:
1.
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Using a standard web browser, log into Desire2Learn as an instructor
Select “Quizzes”
Identify the quiz and select the link to edit the settings
Select the “Restrictions” tab
Under the “Security Options” section select the checkbox that requires the Respondus
LockDown Browser for this quiz
6. Optionally you can restrict viewing the quiz feedback and results with the LockDown
Browser
7. Click “Save Quiz”
That’s it. Students will then be required to use Respondus LockDown Browser to access the quiz.
If a student attempts to take the quiz using a browser other than Respondus LockDown Browser,
a warning message will be displayed and the “Start Quiz!” link will not appear, preventing a
student from continuing, as shown below.
Determining if the LockDown Browser Settings are Set Correctly
To confirm that a quiz will require students to use Respondus LockDown Browser, open a
standard web browser, log into Desire2Learn using a student account, and attempt to start the
quiz. You should be unable to start the quiz with a standard web browser if everything is set
correctly.
Next, start Respondus LockDown Browser (installation instructions appear below), log into
Desire2Learn using a student account, and then start the quiz. If everything is set correctly, you
should be able to start the quiz with Respondus LockDown Browser.
Note: If you log into Desire2Learn using a student account and access a quiz with Respondus
LockDown Browser you must “Finish” the quiz before the browser will let you exit.
Additional Tips and Suggestions
Make sure students know, well in advance, that they must use Responds LockDown Browser to
take an online quiz. This is particularly important if students are required to install Respondus
LockDown Browser to their own computer. It’s recommended that you create a “practice quiz”
that requires the use of Respondus LockDown Browser.
It's a good practice for instructors to preview the exam using Respondus LockDown Browser. The
best approach is to log in as a student since instructor logins have different access rights.
Once a Desire2Learn quiz is started with Respondus LockDown Browser, the quiz will appear in
a full-screen window and all other applications and links are locked down. The quiz cannot be
exited without clicking the “Finish” button.
If audio/video files are used in a quiz, the media player must be embedded in the question itself.
This is the only way that students will have access to the control buttons, such as play, start,
pause and stop.
Respondus LockDown Browser will maintain the “locked” testing environment even if a question
contains a link to another web page (which opens another, secure browser window). However, all
links that may appear on the new web page will be blocked by the browser, so be sure the
content that students must see is available from the initial, linked page.
Making Online Quizzes Even More Secure
Respondus LockDown Browser is an important tool for preventing cheating on online exams, but
it’s not a total solution. For example, students working from remote locations could use two
computers at once (one for taking the exam, the other for accessing other applications). Students
could use digital cameras to capture the screen content, send text messages on mobile phones,
or simply refer to printed notes.
Additional methods can be employed that further reduce the risk of cheating and ensure that
students know the course material. Each approach below provides another “layer of security”.
Even one or two of these items can often provide sufficient security for most assessments.

Proctors - Having students take an exam in a room being monitored by a proctor is a
major deterrent to most forms of cheating. Enhance this method by having the proctor
check the identification of the student prior to the start the exam, placing web cameras
throughout the room, or using a “quiz password” (see next item). For distance courses,
proctored settings can be established in other cities, even other countries. Because of
the time and expense required for a proctored setting, proctors are sometimes used only
with high-stake assessments (eg. midterms, finals).

Quiz Passwords (Desire2Learn setting) - A quiz password prevents students from
accessing the exam until a password has been supplied. Quiz passwords can be typed
by the proctors themselves (for added security) or conveyed to the student at the start of
the exam.

Attempts Allowed (Desire2Learn setting) - By only allowing one attempt for a quiz,
students won’t be able to determine the questions in the quiz, look up the answers at a
later time, and then retake the quiz.

Required to View Quiz Feedback and Results with Respondus LockDown Browser
(Desire2Learn Setting) – A quiz that requires the LockDown Browser to be used for
viewing feedback and results will prevent students from printing or copying questions
after the quiz has been delivered (ie. protecting the questions for future terms).

Randomize Options (Desire2Learn setting) - Answer choices to multiple choice
questions can easily be randomized. This setting is selected at the time a question is
created.

Question Randomization (Desire2Learn setting) - Question randomization ensures that
the question order is different for each student. To create a randomized quiz, you need
to build your questions in a section of the quiz library first, then create a random section
in your quiz, and draw the questions from the question library into the quiz.

IP Restriction (Desire2Learn setting) - If quizzes are being delivered from a central
location, the IP address (or a partial address) for those computers can be specified, thus
preventing access from other locations.

Time Limit (Desire2Learn setting) - By limiting the time a student can spend on an
assessment, students can be discouraged from consulting other sources since they
won’t have time to do so.

Availability Dates and Times (Desire2Learn setting) - This setting restricts the availability
of the quiz to a specific date/time range.

Code of Conduct - Have students sign an honesty statement that summarizes the
expectations and requirements for academic honesty.

Other methods of assessment - Combine objective tests with other methods of
assessment, such as group projects and writing assignments. Essay questions also
make it difficult for students to cheat on a traditional assessment, knowing that the
instructor may recognize an answer that has been copied from another student.
Advanced Features (Windows only)
A couple of advanced features are available in the Windows version of Respondus LockDown
Browser, including a calculator and spreadsheet viewer.
Calculator
Respondus LockDown Browser prevents other applications from being accessed by the student
during a quiz, including the “Calculator” tool in Windows. However, there are times when an
instructor wants to allow students to use an online calculator during a quiz. A calculator option will
appear on the toolbar for Respondus LockDown Browser if the following text is placed in the
online exam: {calc}
The {calc} text can appear anywhere in the assessment. If questions are being delivered “one at
a time,” the {calculator} text will need to appear in the first question so that it will be available for
the remainder of the assessment.
To give students access to a more powerful scientific calculator, enter the text {scalc} instead of
{calc}.
Spreadsheet Viewer
Respondus LockDown Browser uses the Internet Explorer plug-ins that are installed on the
computer. However, some plug-ins can introduce a security hole because a student may be able
to access the Internet using the plug-in. For example, the Excel Viewer plug-in for Internet
Explorer allows a user to create a web link and then go to it by clicking on it -- even when
Respondus LockDown Browser is running. But there are times when instructors want students to
view an .xls spreadsheet or to have access to a spreadsheet application.
Respondus LockDown Browser offers a secure solution to this issue. After a link to an .xls file is
added to an exam question, the instructor will need to additionally add the following text one of
the questions in the exam (the first question is best) to turn on the spreadsheet viewer in
Respondus LockDown Browser: {sheet}
When the {sheet} text is contained in the assessment, a spreadsheet button will display on the
toolbar in LockDown Browser. In addition, when a student clicks on an HTML link that points to an
.xls file, it will open the spreadsheet viewer in LockDown Browser instead of the Excel Viewer.
(Note: students aren’t able to save documents using the LockDown Browser spreadsheet viewer,
just access it during the assessment.)
Working with Students
Since instructors are generally the first line of support for students who encounter problems, it’s
important to understand how Respondus LockDown Browser will work for students.
Student Quick Start Guide
A Student Quick Start Guide for Respondus LockDown Browser is available from
http://www.respondus.com/quickstart . This 1-page guide, which can be printed or distributed
electronically, is the easiest way to get students running with LockDown Browser.
Installation of Respondus LockDown Browser
To avoid last-minute problems, it’s strongly recommended that Respondus LockDown Browser be
installed and tested well before students are expected to use it for an exam. If students are
installing Respondus LockDown Browser to their own computers, we suggest that you create a
sample quiz where the sole purpose is to confirm whether students have successfully installed
the Respondus LockDown Browser and understand how to use it for taking a quiz.
Taking a Quiz with Respondus LockDown Browser
Once Respondus LockDown Browser has been installed, students should follow these steps to
take a Desire2Learn quiz that has been set for use with Respondus LockDown Browser:
1) Close all programs, unless one is used to connect you to the Internet.
2) Locate the “Respondus LockDown Browser” shortcut on the Windows desktop and doubleclick it. (Alternatively, click “Start” in Windows, select “Programs,” select “Respondus,” and
then click “Respondus LockDown Browser.”)
(For Windows users, locate the “LockDown Browser” shortcut on the desktop and
double-click it. Alternatively, click “Start” in Windows, select “Programs,” select
“Respondus,” and then click “Respondus LockDown Browser.”)
(For Macintosh users, launch “LockDown Browser” from the Applications folder.)
3) Upon starting, the browser will go to the login page for Desire2Learn
(A warning message may appear indicating that one or more applications must
first be exited, such as an instant messaging application. The browser will offer to
close the applications for the user. Alternatively, the browser can be exited and
the blocked application can be closed manually before restarting the browser.)
4) Log into Desire2Learn by entering the user ID and Password. Select the appropriate
course and then select the quiz.
5) Click the “Start Quiz!” link to continue. (Note: the “Start Quiz!” link will not appear if any
browser other than Respondus LockDown Browser is being used. In addition, the following
message will be displayed: “Note: To take this quiz you must use the Respondus LockDown
Browser.”)
Once a quiz has been started using Respondus LockDown Browser, it will prevent the user
from exiting the quiz until the “Finish” button is clicked.