Environmental Health in Australia and New Zealand: Case Studies in Environmental Health Risk Assessment N.J. CROMAR, J.S. HEYWORTH & J.P. RALPH Case Study 1: Accidental release of copper into reticulated drinking water supplies Tutor Notes and Teaching Aids Table of Contents Scenario Chronology Resources 1. Hazard Identification 2. Exposure Assessment 3. Dose Response Relationship 4. Risk Characterisation 5. Risk Management 6. Risk Communication SCENARIO Potteroo, a country town in central South Australia (population approximately 2000) receives its water supply from a small reservoir (volume = 100 ML). Last spring, the reservoir experienced a cyanobacterial bloom, which the local water authority decides to treat by the addition of copper sulphate to the water. Unfortunately, the company contracted to dose the reservoir miscalculates the volume to be treated resulting in a massive overdose of copper sulphate (CuSO4.5H2O) equivalent to 100 mg l-1. The bloom in the reservoir is subsequently analysed by mouse bioassay and found to be non-toxic. Following the incident, local inhabitants begin to complain of blue coloured water with a metallic bitter taste, and staining of laundry. The local GP reports an elevated number of consultations from patients suffering from vomiting, diarrhoea and headaches. OUTLINE OF PROCEDURE / CHRONOLOGY OF EVENTS The reservoir was dosed on Monday and complaints from members of the public started on the following day (Tuesday). The dosage error was recognised on Thursday and the Health Department was notified on Friday. It is now the following Monday. You are a group of scientists from the local Department of Health who have been called in by the local water authority and council to provide expert guidance on how to proceed. The water authority informs you that there is no alternative supply of water. You are given the task of performing a risk assessment and suggesting a management and communication strategy that will minimise the public health concern of the incident. You have the full cooperation of the local authorities and of your colleagues in the Health Department. Your assessment has to be made as swiftly as possible as the local authority is awaiting your judgement on how to proceed. You will find the risk assessment protocol set out in this document helpful in completing this project. Preliminary reading will be provided. Literature, data and reference personnel will be available to the project group for the duration of the course. A structured timetable for project activities will assist you to plan your final report, which will be presented at the completion of the project. RESOURCES 1. These will be made available on a stage by stage basis. This process will attempt to simulate the normal/desirable chronology of questions and answers. It will also mirror the progress of the course’s schedule of presentations. 2. (a) An assortment of scientific papers, books and reports will be available for consultation. Extra references will be given. It is not necessary, however, for the purposes of this project to review the literature comprehensively. (b) Information on local, national and international recommendations, standards and monitoring procedures will be provided TUTOR NOTES This case study introduces the student to the process of assessing and managing public and environmental health risks. This exercise presents a hypothetical scenario in which the health of a community is adversely affected by copper in reticulated drinking water. The task of the student is to develop a risk assessment protocol to assess and manage this situation. Most of the questions are provided with suggested answers. The answers are intended as a guide only. 1. HAZARD IDENTIFICATION (A ‘hazard’ is a latent cause of adverse health effect(s)) Generic Questions: (a) ‘Is the reticulated water supply associated with adverse health effects?’ OR (b) ‘Does exposure to the reticulated water supply - which we know from prior evidence can be a vehicle for potentially hazardous substances pose a hazard to the health of this population?’ Students should review the available literature on the effects of copper in drinking water on human health Why is copper found in water? In the environment, copper is commonly found in drinking water. It is present in the natural mineral content of water, from industrial pollution, algicide treatment and dissolution from copper plumbing. The treatment of surface waters with copper sulphate to disperse algal blooms is commonly practised, and can significantly elevate copper levels. Concentrations in drinking water can also increase in distribution systems containing copper plumbing. Increases are mainly due to interactions with copper pipe and water chemistry, particularly the pH and aggressivity. Changes in water pH change the speciation and concentration of copper in water. Decreasing water pH levels will increase the proportion of soluble copper in the unbound ionic form, and increase the corrosion of pipes. The aggressivity of water can be quantified by the Langeliers Index (LI). The LI index is the ability of water to form or dissolve a protective calcium carbonate scale on internal pipe surfaces, and is related to pH, hardness, alkalinity and conductivity. Aggressive water (LI below –2) is considered corrosive and leads to high aqueous copper concentrations. Copper exists in water predominantly in the cupric form (Cu2+) and readily complexes with both inorganic and organic ligands, such as ammonium, chloride ions and humic acids. Concentrations of copper in ground water can be high due to natural mineral deposits, and levels in excess of 3 mg/L have been reported. Concentrations in surface freshwaters are usually very low, found at levels below 0.1 mg/L. Concentrations of copper in drinking water supplied to households are generally below 0.5 mg/L. Does exposure to copper in reticulated water supplies affect human health? Copper in drinking water can have significant effects on human health. Although it is an essential element for normal human functioning, at high concentrations copper can cause adverse gastrointestinal symptoms including nausea and vomiting. What type of evidence exists - human, animal, and other? Several studies have documented adverse health effects from the consumption of copper in drinking water. Knobeloch et al. (1998) investigated effects from the consumption of copper contaminated household tap water. Water containing copper at concentrations up to 3.7 mg/L caused gastrointestinal symptoms including nausea, diarrhoea, abdominal cramps and vomiting in humans. Symptoms were more common among new houses containing copper plumbing, and supplied with naturally corrosive water. Spitalny et al. (1984) reported high rates of vomiting and abdominal pains in a family consuming water with median copper levels of 3.1 mg/L. Morning water concentrations after overnight stagnation in copper pipes up to 7.8 mg/L were documented. Additionally, the symptoms of residents ceased when the water supply was changed, suggesting copper was the causative agent. Nausea and vomiting in children consuming cordial with drinking water containing up to 17mg/L of copper has been reported (Scholz & Cavagnino, 1995). The high copper levels, attributed to the acidity of water, would have been masked by the taste of cordial, preventing its detection. However, in all the studies described, the actual copper concentrations at the time of illness were only estimates. Gastrointestinal symptoms from the consumption of accurately known copper concentrations in drinking water have only recently been investigated. A study examining the health effects of females consuming copper at concentrations of 0, 1, 3 and 5 mg/L, showed the consumption of concentrations greater than 3mg/L in drinking water caused vomiting and stomach cramps (Pizarro et al., 1999). However, there was no correlation between diarrhoea and copper consumption, as previously suggested (Knobeloch et al., 1998). There may also be differences in the susceptibility of copper to males and females due to differing copper requirements between sexes, and this was not considered. The consumption of copper in infants has been shown to cause liver damage (discussed later). The consumption of copper in rats and mice (chronic exposure up to 640 mg/L) caused liver damage and decreased survival. What types of health effects have been reported - positive and negative? Copper is an essential element for human health. It is involved in normal enzyme functioning and in gene expression. The recommended daily intake ranges from 30 ug/kg in children to 80 ug/kg in adults and occurs mainly through the diet Deficiencies of copper in humans in rare, and effects include anaemia and bone abnormalities. Copper toxication in humans is rare. The ingestion of copper induces vomiting, preventing the intake of toxic amounts . Historically, copper was commonly used as an emetic at doses above 100mg . The health effects of chronic copper toxication are mainly derived through studying toxic interactions in Wilson’s disease and childhood cirrhosis (discussed later), as the emetic effects of copper prevent chronic exposure in normal individuals . The Long-Evans Cinnamon rat, with a genetic defect similar to Wilson’s disease, is commonly used to study chronic copper toxication in the laboratory. Incidences of acute copper toxication are generally associated with accidental poisonings. Wylie (1957) reported copper toxication in humans through alcoholic cocktails prepared in copper cocktail shakers. The consumption of an estimated 32mg of copper caused nausea, vomiting, diarrhoea and dizziness. However, the validity of the study due to the lack of data and scientific approach is questionable. Additionally, the combined effect of copper and alcohol in humans is unknown. Copper toxication via the ingestion of over 300 copper coins (97% copper) by an adult male caused hepatic fibrosis and extensive copper deposition in hepatic tissue (Nasan et al., 1995). The patient died, but death could be linked to surgical complications as well as copper toxicity. Copper poisoning through the ingestion of large quantities of copper sulphate has been shown to cause gastrointestinal upsets, jaundice, haemoglobinuria, hypotension, coma and death in humans (Chuttani, 1965) The lethal dose of ingested copper sulphate has been demonstrated as low as 1 gram. Chronic copper toxication in animals has been shown to cause haemolysis and fatal liver cirrhosis. Short term effects in animals are not known. What are the main exposure routes to copper and what concentrations are involved? Exposure to copper occurs mainly through consumption. Copper is found naturally in many food sources, with high concentrations in organ meats and oysters. The consumption of copper in drinking water is an important source of the daily intake, especially in areas experiencing high concentrations. The concentrations involved will depend on relative concentrations in food and water. Assuming the concentration in drinking water is between 0.1 and 0.5 mg/L, ingestion of 2L per day will provide 1350% of acceptable daily intake. In most instances, the gastrointestinal system will absorb 25-60% of ingested copper. Exposure to copper via inhalation and absorption is minimal and occurs mainly in industrial occupations. How is exposure to copper measured? Exposure to copper is generally measured by serum copper and ceruloplasmin concentrations. Ceruloplasmin is a liver protein used in the transportation of copper in the body. Concentrations are dependant on age (increase with age) and gender. Concentrations of copper in adult women (especially pregnant) are generally higher than males due to interactions with oestrogen. Copper is an intergral part of many enzymes, including erythrocyte superoxide dismutase and platelet cytochrome c have recently been investigated in measuring copper exposure as they are highly sensitive to changes in copper intake. Copper is also measured in urine. The measurement of copper in hair can be unreliable is concentrations can vary with environmental contamination (ie shampoos, water), and only change with prolonged exposure. If toxication through the consumption of drinking water is suspected, concentrations in drinking water may be indicative of exposure Are any individuals more susceptible to environmental copper? Individuals may have an increased susceptibility to copper through age or certain medical conditions. Wilson’s disease is an autosomal recessive disorder causing copper toxicosis through the excessive accumulation of copper within the body. Clinical manifestations of Wilsons disease include damage to the nervous system, cirrhosis of the liver and the kidneys . Wilson’s disease causes an increased suseptibility to environmental copper, including copper in drinking water, but is treatable with chelation therapy. Other conditions causing an increased sensitivity to environmental copper include glucose 6 phosphate dehydrogenase deficiency, diabetes, pregnancy and individuals with liver and kidney disease. Recent evidence has suggested infants have an increase susceptibility to copper. Indian childhood cirrhosis (ICC) is a disease in children linked to the consumption of copper in drinking water. ICC is a fatal liver disease in infants causing fever, abdominal swelling and death from micronodular liver cirrhosis. It is characterised by the excessive accumulation of copper in hepatocytes, and differs both pathologically and genetically from Wilson’s disease. Similar cases of childhood cirrhosis attributable to copper have been reported in Europe, Germany and Australia. The cause of ICC is debatable. ICC is common in non breast-fed infants exposed to copper through cooking utensils and the consumption of copper contaminated water. However, it is not fully understood if ICC occurs through exposure to environmental copper or if it is a genetic disease. Hucker et al. (1998) showed that ICC is linked to the intake of high copper levels in drinking water. The death of two siblings from ICC, attributable to the consumption of copper contaminated drinking water were examined. The drinking water consumed contained copper at levels up to 3 mg/L, and was the primary source of exposure to copper. However, other family members consuming well water were not affected, indicating an increased sensitivity in infants. Similar results have also been found by other. In comparison, Fewtrell et al. (1996) found children consuming copper in drinking water ranging from 3.0 to 26.0 mg/L exhibited no adverse health effects. However, health effects were only measured by liver complaints at a hospital paediatric unit, and other symptoms indicative of copper toxicity were not measured. Olivares et al. (1998) showed no difference in serum and liver enzyme copper concentrations and gastrointestinal symptoms, indicative of copper toxicity, between infants consuming low (<0.01 mg/L) and high (2 mg/L) copper levels in drinking water. It has been suggested that ICC isn’t solely caused by an excessive intake, and an unidentified genetic defect causing increased copper sensitivity is responsible. Epidemiological evidence suggests a genetic etiology for ICC, but as yet, this has not been confirmed. Are health effects dependent on the form of the copper? The speciation of copper greatly affects its bioavailability in the human body. In general, free copper ions are more bioavailable than bound copper ions. Copper ions readily complex to organic and inorganic materials, preventing interactions in the body. However, binding to metallotheionein, a liver protein important in preventing toxic interactions by heavy metals, and ceruloplasmin decreases its toxicity in the body. How good is the evidence? Evidence of health effects from copper in drinking water are not completely established. Several studies have documented adverse health effects from the consumption of high concentrations, however, the levels were only estimates and the health effects from accurately known copper concentrations have been less well investigated. What is the ‘official view’ of the evidence ie. do exposure standards exist? The Australian National Health and Medical Research Council (NH&MRC) guideline value for copper in drinking water is 1 mg/L (NH&MRC, 1993). This guideline value is based primarily on aesthetic considerations, including colour, taste and the potential staining of domestic tap fittings. High concentrations of copper in drinking water can cause a metallic taste upon consumption. Beguin-Bruhin et al. (1983) investigated the detection of copper through the consumption of spiked drinking water. The taste threshold for copper in distilled water was 2.4-3.2 mg/L, and 0.8-1.0 mg/L in spring water, with the lower threshold in spring water attributable to interactions with carbon dioxide. Copper may also have different taste thresholds with different water quality and this has not been investigated. Copper in water can cause a blue colouration, and the staining of domestic plumbing fittings occurs with concentrations above 1 mg/L. Copper concentrations in drinking water, however, are not considered a risk to public health unless concentrations exceed 2 mg/L. The World Health Organisation guideline value for copper in drinking water is 2.0 mg/L, based primarily on health concerns (WHO, 1973). Worldwide, recommended copper levels in drinking water range from 1.0 to 3.0 mg/L (Fitzgerald, 1998). In South Australia, a health alert level of 3mg/L of copper in drinking water has been proposed (GSC, 1994). There is currently no ratified standard for copper in drinking water in Australia. Guideline values for copper in drinking water are derived from the relationship between the provisional mean tolerable daily intake (PMTDI), human body weight, the proportion of the PMTDI consumed through drinking water and the volume of water consumed per day. The recommended values, however, have been extensively debated. Fitzgerald (1995) reported discrepancies between studies establishing the PMTDI of copper. These studies contained misprints, leading to calculation errors, which were used in the derivation of guideline values. Additionally, because of the small number of studies on health effects from copper in drinking water, guideline values may not be accurate, as adverse health effects are not completely established. More research is necessary on the health effects of exposure to copper in drinking water and on causes of high copper levels in household drinking water, before an accurate, safe and achievable guideline value can be determined. 2. EXPOSURE ASSESSMENT Generic Question: ‘What is the level and pattern of exposure to copper within the population?’ Students will need to know how to determine daily intake Consider: Different consumption rates by different age groups High number of children below 5 years Elderly Number of individuals exposed Exposure to copper before and after dosing Estimation of daily intake Water borne concentration Water quality- hard and non aggressive acidic after algal treatment Estimation of dose and bioavailability After dosing concentrations ~ 19 mg/L. If consuming 2 L per day, typical exposure will be ~38 mg/day. Bioavailability will depend on the form of copper. Copper will be more bioavailable in the free form in drinking water. Contaminated drinking water used for cooking will have lower bioavailability due to complexation with proteins and carbohydrates Students will need to review articles available on exposure Biological exposure- normal concentrations Environmental measurements Are there any environmental factors that may contribute to the same health effects? Many environmental factors can contribute to adverse health effects observed in copper toxication. The consumption of algal toxins through contaminated water may cause both physical and pathological effects observed with copper toxication. Clinical effects of copper intoxication include gastrointestinal illness, similar to those observed with food poisoning. Assessment of Exposure to Copper in Drinking Water Students are encouraged to familiarise themselves with the literature on exposure assessment prior to tackling this section. You are provided here with: 1. a demographic breakdown of the population of Potteroo 2. the health status of selected groups within the Potteroo population 3. the reliance of the Potteroo population on rainwater as a source of drinking water 4. copper levels determined in the water supply. Medical Information supplied to you by the local GP included the following: 1. one member of the population (male - 35 years) is suffering from hepatolenticular degeneration, 2. about 15 % of the population above 55 years have elderly onset diabetes, 3. there are 83 confirmed pregnancies in women aged from 16 to 43 years, and 4. one female (22 years) is currently undergoing renal dialysis. Activated carbon is used to purify water prior to dialysis. Rainwater Usage The drinking water in approximately 20 % of the 650 households is supplied by on-site rainwater tanks. Population Demographics Age Group 0 to 12 mo 13-24 mo 25-36 mo 37-48 mo 5-9 yr 10-14 yr 15-19 yr 20-24 yr 25-29 yr 30-34 yr 35-39 yr 40-44 yr 45-49 yr 50-54 yr 55-59 yr 60-64 yr 65-69 yr 70-74 yr 75-79 yr 80-84 yr > 84 yr sub-total TOTAL Number Male 25 20 23 27 84 65 75 60 77 87 92 88 53 49 46 40 42 43 12 10 7 Female 22 15 20 26 83 74 72 47 82 99 97 80 60 55 36 43 36 36 20 20 13 1025 1036 2061 Time line: The reservoir was dosed with copper sulphate on Monday. Copper in the reservoir and at the tap had previously been determined (approx. 2 months ago). At that time the mean concentration of copper in 3 samples of water from the reservoir was 0.04 mg/L (pH = 8). The levels and pH of copper at the tap are given in Table 1. Copper in the reservoir and at the tap was reanalysed on Friday. The concentration of copper in 3 samples of water from the reservoir was 17 mg/L, 15 mg/L and 18 mg/L, with a pH of 6. The levels and pH of copper at the tap are given in Table 2. The results of other analyses of the water in the reservoir averaged over a five year period are given in Table 3. ROUTINE MEASUREMENT OF COPPER LEVELS Measurements taken from supply taps in randomly selected households in Potteroo. 2 months ago Table 1. Copper Levels (total copper, mg / litre) at pH (range) 11 High St. Initial flush 30 secs 1 min 2 min 5 min 6 Acacia Ave 0.92 at 7.7 0.26 at 7.7 0.22 at 7.6 0.14 at 7.5 0.12 at 7.5 0.18 at 7.3 0.14 at 7.5 0.05 at 7.5 0.04 at 7.5 0.04 at 7.5 2 Broad St 0.25 at 7.5 0.13 at 7.5 0.08 at 7.5 0.07 at 7.5 0.07 at 7.5 19 Miller Rd 0.93 at 7.4 0.93 at 7.4 0.18 at 7.5 0.18 at 7.5 0.12 at 7.5 Sampling Location Details 11 High St 2 years old; unoccupied for 9 months 6 Acacia Ave 10 years old 2 Broad St 10 years old; screw on filter slow filling rate 19 Miller Rd 5 years old 35 Kings Ct 50 years old 22 Wynds Rd copper pipe replaced 2 years ago 35 Kings Ct 0.52 at 7.5 0.08 at 7.5 0.10 at 7.5 0.08 at 7.4 0.07 at 7.4 22 Wynds Rd 0.77 at 7.8 0.73 at 7.7 0.74 at 7.8 0.17 at 7.8 0.11 at 7.7 MEASUREMENT OF COPPER LEVELS FOLLOWING ACCIDENTAL CONTAMINATION Measurements taken from supply taps as per routine measurement in Potteroo. Friday Table 2. Copper Levels (total copper, mg / litre) at pH (range) 11 High St. Initial flush 30 secs 1 min 2 min 5 min 6 Acacia Ave 19.0 at 5.5 18.3 at 5.5 18.2 at 5.4 18.1 at 5.4 18.1 at 5.3 0.08 at 7.4 1.03 at 7.0 6.2 at 6.4 16.6 at 5.4 16.6 at 5.3 2 Broad St 17.6 at 5.7 17.5 at 5.7 17.2 at 5.6 17.2 at 5.7 17.1 at 5.6 19 Miller Rd 18.8 at 5.7 18.3 at 5.7 18.0 at 5.8 18.1 at 5.8 18.0 at 5.7 Sampling Location Details 11 High St 2 years old; unoccupied for 11 months 6 Acacia Ave 10 years old 2 Broad St 10 years old; screw on filter slow filling rate 19 Miller Rd 5 years old 35 Kings Ct 50 years old 22 Wynds Rd copper pipe replaced 2 years ago 35 Kings Ct 17.9 at 5.3 17.4 at 5.5 17.3 at 5.4 17.4 at 5.4 17.3 at 5.4 22 Wynds Rd 17.8 at 5.7 17.5 at 5.6 17.5 at 5.8 17.4 at 5.7 17.4 at 5.7 COUNTRY WATER SUPPLIES - POTTEROO RESERVOIR RAW WATERS LAST 5 YEAR AVERAGE AND RANGE Table 3. MAJOR COMPONENTS (mg /l) Min Max Aver Conduc TDS pH Ca Mg Na K HCO2 SO4 Cl F NO3 SiO2 total Fe CaCO3 FeCO3 CO2 Langel. Index 791 2000 1380 429 1160 755 7.4 8.7 8.3 32 61 48 24 69 43 94 285 171 3.8 8.4 6.0 153 317 248 33 86 60 147 490 289 0.30 0.57 0.43 0.05 2.57 0.62 6 15 10 0.01 0.83 0.19 180 434 297 40 143 83 NI 7 2 -0.11 1.17 0.79 3. DOSE RESPONSE RELATIONSHIP Generic Question: ‘What is the dose-response relationship between copper and any adverse health effects?’ Review articles on adverse health effects from copper in drinking water. Is it possible to derive a dose response relationship from the available data? Only one study to date has examined possible dose response relationships from the consumption of copper in drinking water. Pizarro et al. (1999) examined effects in 60 adult women consuming copper at accurately known concentrations. Copper concentrations greater than 3 mg/L were shown to induce nausea, abdominal pain and vomiting, however, there was no relationship with diarrhoea. However, it was not possible to derive a dose response relationship from this study, and more research is needed. Dose response in animals is well characterised but is species specific, with higher sensitivity shown in sheep and dogs due to differing transport mechanisms. Is there evidence of a threshold? Based on the small number of studies, it is not possible to define threshold values for gastrointestinal symptoms from copper in drinking water. Some values have been suggested: vomiting 12 mg/L, nausea 3-4 mg/L, taste 1-5 mg/L. Students will need to review medical status of community before and after dosing Health of community after dosing Vomiting and diarrhoea Headaches (not characteristic of copper toxicity?) 4. RISK CHARACTERISATION Generic Questions: ‘What is the aggregate risk to public health within this population?’ ‘How does this health risk compare with others accepted by the community?’ ‘How much anxiety is the exposure causing?’ ‘How does the exposure relate to existing standards?’ ‘What are the costs of remediation? Do they represent good ‘cost-benefit’ relative to potential expenditure on other public health problems?’ Need to determine aggregate risk. Consider: Number of individuals exposed –Proportion of community consuming water Health effects at observed copper concentrations? Comparison of values with reported toxications Are there categories of people at particularly high risk? Individuals at high risk of copper toxication include: - - Individuals with a large reliance on reticulated water than other water sources (ie. Bottled or rain) - 20 % of Potteroo community use rainwater as drinking water Individuals with a biologically increased risk (ie Wilsons disease, elderly, pregnant, diabetic, pregnant or infants) Sporting groups Dialysis patients – activated carbon will not remove the copper Problems will be perceived differently be different groups Problem should be given high priority Solution to problem obtainable Consider: Environmental costs – changes in ecosystem in the reservoir, remediation of sediments? Short term costs - health care, confidence in water supply, alternate water source, problems due to discoloured water Long term costs - long term health effects probably minimal, damage to plumbing pipes Costs to health system – increased doctor and hospital demand initially, possibly more problems for infants Costs to local economy – industries reliant on water, (Not specifically at specific dollar values, just estimates of "high" and "low") 5. RISK MANAGEMENT Generic Questions: ‘What are the options for managing this problem?’ ‘How will we implement, monitor and evaluate the management strategy?’ Refer additional material: Problem/Context – Risks – Options – Decisions – Actions – Evaluation – (cyclical process). Removal of residual copper from drinking water Water chemistry conditions in drinking water treatment plants are adjusted to minimise conditions leading to increasing copper concentrations. Copper can be removed from water by reacting with phosphates and increasing water pH to favour the insoluble forms of copper. In distribution systems, high copper levels are minimised by flushing pipes to remove residual copper. However, in this example flushing will not decrease copper concentrations due to the acidic pH levels and treatment is necessary at the reservoir. Cost benefits Consider different solutions Prevention of adverse health effects Use of other water sources for cooking and consumption Regular testing Public notification Monitoring and evaluation: what can be done? Monitoring water quality Reservoir Household taps 6. RISK COMMUNICATION Generic Questions: ‘Who are the interested parties and who need to know what is going on?’ ‘How is the nature of the risk and the purpose and likely effect of the intervention best communicated to interested parties?’ 6.1 Modes of communication Meetings Print and other media Letter drops 6.2 What is to be communicated? Explaining the underlying nature and extent of the risk Dealing with public outrage Explaining the purpose and content of the intervention (risk management) Explaining the expected outcomes of the intervention 6.3 To whom should the communication be targeted? 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