4310 version 4 Page 1 of 4 Apply quality systems in the New Zealand dairy industry laboratory Level 3 Credits 2 Purpose People credited with this unit standard will be able to define quality assurance and the quality control elements of a quality system as used in the New Zealand dairy industry laboratory. They will be able to identify the operations of a dairy industry laboratory including specifications, and test methods, and be able to calculate and record results. They will be able to use the quality manuals employed in the workplace. Subfield Dairy Manufacturing Domain Dairy Laboratory Methodology Status Registered Status date 28 April 1995 Date version published 26 January 2007 Planned review date 31 December 2011 Entry information Open. Accreditation Evaluation of documentation and visit by NZQA and industry. Standard setting body (SSB) Primary Industry Training Organisation Accreditation and Moderation Action Plan (AMAP) reference 0022 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes Reference documents ISO/IEC 17025:2005 General requirements for the competence of testing and calibration laboratories; NZS/ISO 15789:2003 Medical Laboratories – particular requirements for quality and competence; Dairy Industry Laboratory Quality Manuals/Procedures; Apply Quality Systems Unit Standard Resource Manual (1994) available from Primary Industry Training Organisation, PO Box 10383, The Terrace, Wellington 6143; New Zealand Technical Manuals (NZTM). New Zealand Qualifications Authority 2016 4310 version 4 Page 2 of 4 Elements and performance criteria Element 1 Identify the functions of a dairy industry laboratory, and the test methods used, and explain how the international quality standards and quality assurance are applied in the dairy industry. Performance criteria 1.1 The functions of the dairy industry laboratory in relation to the manufacturing site are described as per the Apply Quality Systems unit standard resource manual. 1.2 A standard test method is analysed and the key steps described relevant to a New Zealand Test Methods manual. 1.3 The dairy industry quality standards and guides are identified, including descriptions of the content of the elements of the New Zealand Code of Laboratory Management Practice. Range equipment, test methods, staff, environment, quality control, nonconformance, documentation, test records, audits. 1.4 Quality assurance and a quality system are defined as per the Apply Quality Systems unit standard resource manual. 1.5 Quality assurance and its importance and relevance to the New Zealand dairy industry are explained. Range reducing test errors, equipment breakdowns, customer satisfaction. Element 2 Explain quality control and its application within the New Zealand dairy industry. Performance criteria 2.1 Quality control is defined as specified in NZS/ISO 15789:2003. 2.2 The Plan, Do, Check, Action (P.D.C.A) cycle is explained in terms of its importance to quality control. 2.3 The key components of a product specification are listed and described. Range test frequency, quality codes, test parameters and specification limits. New Zealand Qualifications Authority 2016 4310 version 4 Page 3 of 4 2.4 A control procedure relevant to the individuals' job is outlined using the range criteria. Range 2.5 setting the standard, selecting the test method, raw material control, process control, control charts, final product testing. The five key steps required to institute a rationalised testing programme are listed in accordance with the Apply Quality Systems unit standard resource manual. Element 3 Calculate and record results. Performance criteria 3.1 The components of a completed result sheet are identified and an example is given. Range legibility, permanency, accuracy, timeliness, errors and corrections, uncharacteristic or unusual results. 3.2 Calculations are rounded off to obtain the significant figure and an example is given. 3.3 Results are calculated in mathematical standard form and an example is given. Element 4 Apply dairy industry laboratory quality manuals in the workplace. Range laboratory quality manual, test methods manual, product specification manual. Performance criteria 4.1 The main elements in the dairy industry laboratory quality system manual are described. Range 4.2 equipment management, test methods, staff, environment, quality control, non-conformance, documentation, test records, audits. Results are calculated and recorded relevant to the job tasks as per the dairy industry laboratory quality system manual. Please note Providers must be accredited by the Qualifications Authority, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. New Zealand Qualifications Authority 2016 4310 version 4 Page 4 of 4 Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the Primary Industry Training Organisation standards@primaryito.ac.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016