Multimedia Rights Clearance Systems EFRIS Extended Frankfurt Rights Information System EFRIS Contents Page Introduction 3 1. Scope and Objectives 3 2. Consortium and Roles of Participants 3 3. Product Developed and Work Carried Out 4 4. Results 4 5. Obstacles 5 6. Dissemination of Results 5 7. Plans for Commercial Exploitation 7 Multimedia Rights Clearance Systems EFRIS Extended Frankfurt Rights Information Systems Introduction The INFO2000 MMRCS project EFRIS - the Extended Frankfurt Rights Information System – has been completed as planned by the end of April 2000 with the remaining deliverables, notably the Pilot evaluation Report, the Marketing Plan and the Business Plan delivered in June and July 2000. Altogether, EFRIS turned out to be an effective instrument in Triggering innovation within the Frankfurt Book Fair both as a company and as an industry platform. Creating a pilot Internet service that is widely successful and in Building bridges to other players and partners in the publishing and copyrighted industries. Thus, the key goals of the EFRIS project have been attained. 1. Scope and Objectives The EFRIS project set out to develop the electronic rights marketplace under the ‘Frankfurt Virtual’ banner leveraging the Frankfurt Book Fair’s pre-eminent position in the book world through a combination of three elements which were described as follows: A feasibility study investigating usage features and functions was conducted to develop a business plan for the future of electronic rights trading at Frankfurt, leveraging the Frankfurt Book Fair brand. This study investigated how the Catalogue is used, what features and functions users require and what their expectations are for the future of rights trading at the Book Fair. An interactive electronic rights information system which would allow registered participants to update their own rights information and to directly contact other rightsholders. The Frankfurt online electronic rights catalogue was piloted and the pilot evaluated for the Frankfurt 99 event. A contribution to standardisation – a globally usable electronic rights information system needs to interoperate with publishers’ and agents’ (et al) own rights management systems. To do this, the use of registered or ‘de facto’ standards for rights meta-data are essential. The project was completed on time and according to the original proposal. 2. Consortium and Roles of Participants EFRIS was completed through close collaboration of FBF, Pira International (PIRA), the UK-based printing, publishing and new media group, the Federation of European Publishers (FEP) and dateam Intermedia, now mdc.de, the web design and new media company. There was also extensive user involvement from the outset, via open forum meetings at which the project was evaluated and developed. 3. Product Developed and Work Carried Out The activities and findings of the project have been integrated in the activities of the Frankfurt Book Fair and its strategy planning and implementation to an extent that sometimes blurs the distinction between what was part of EFRIS and what was already subject to subsequent further developments undertaken by the Frankfurt Book Fair itself. For example, the content management system and the (meta-) data model developed under EFRIS formed the initial point for a complete re-design of the Frankfurt Rignts Catalogue and a complete re-launch of the Frankfurt Book Fair online information and service platform (at www.frankfurt-book-fair.com) outlined in January and February 2000, commissioned immediately thereafter and implemented in time for the 52nd Frankfurt Book Fair to go live on the Internet by September 2000. The project was managed and co-ordinated according to the original proposal and schedule. Communication with partners by email, telephone and fax on an almost daily basis and in various meetings was effective and without major problems. In the second half of the project, a tightly woven network of exchanges and communications was established and formed the necessary foundation for interaction between the partners in a highly complex project. All activities were carried out within the previously established budget and according to the resources attributed to the individual project parties. 4. Results The EFRIS pilot launched in time at the 51st Frankfurt Book Fair in October 1999 was well received and analysed and critically evaluated in the deliverable “Pilot Evaluation Report.” The growth in traffic as compared to the previous year 1998 was considerable. The success of the EFRIS pilot in 1999 encouraged the Frankfurt Book Fair management to keep all data live available – as opposed to previous years when rights information was taken off the web site by the end of the year – and to turn the Frankfurt Book Fair Catalogue – which is basically based on the EFRIS system – into a continuous operation that allows updates and new registration of titles as well as promotion and marketing efforts for the platform throughout the year. Additionally to the planned interviews and surveys with users at the Frankfurt Book Fair, the EFRIS Pilot could be exploited additionally in a partnership with the London Book Fair in March 2000. Exhibitors at the London Book Fair were offered to register and update titles from their spring 2000 collection for free. London and Frankfurt jointly promoted this effort; At the London Book Fair a well attended panel discussion was organised on the subject of the role of book fairs for the Internet based trade in rights and licences; (For details see below at “Dissemination” and in the “EFRIS Marketing Plan”). The findings of the evaluation of the 1999 pilot was also an imminent and highly valuable input in the outline of the re-building of the complete Frankfurt Rights Catalogue executed in early 2000 and commissioned in spring 2000. User feedback stated a clear support for the Frankfurt concept of combining rights trading tools with marketing opportunities. This resulted in the further enhancement of the marketing side of the system with the development of so called “eStands” – virtual fair stands or web show windows for titles that are generated automatically from the Frankfurt Rights Catalogue, the exhibitors directory and the Who’s Who which then can be customized by the rights holder (the exhibitor). As the rights catalogue was already developed, tested, and well received under EFRIS, this added value was the logical next enhancement to implement. Marketing for the new package was started at the BookEXPO America in June 2000, with the re-designed platform going live on the Internet in early September. The EFRIS pilot had been implemented in time for the Frankfurt Book Fair 1999 and is available online – with unrestricted access – at www.frankfurt-book-fair.com The pilot as broadcast in fall 1999 had a number of limitations as compared to the original proposal. Notably it did not include the possibility of online updates or the registration of new titles by the users. This was due to already mentioned staffings problems at the technology partner, dateamInterMedia, and to resulting delays. However in early 2000 – and just in time for the London Book Fair in March, a basic version for online updates and title registration by users was implemented. It provided an HTML form for data entry which was available online and allowed users to access a password protected area. Subsequently, the data was sent by Email to the Frankfurt staff and thus input into the EFRIS system. 5. Obstacles Certain elements of the 1999 pilot that could not be completed in time for the Frankfurt Book Fair 1999 as scheduled – due to staffing difficulties at the technology partner dateam InterMedia – have essentially been carried out in early 2000. A certain delay of the last remaining reports – notably the Pilot Evaluation, the Marketing Plan and the Business Plan – were due to the fact that the EFRIS findings and experiences were tightly integrated in the actual ongoing strategy discussion and planning within the Frankfurt Book Fair, and it seemed to be only reasonable to include the results of this process in the reports. The internal strategy discussion was brought to interim conclusion at the Frankfurt Book Fair in early July 2000, and the respective deliverables were completed and submitted to the European Commission immediately thereafter. 6. Dissemination of Results The efforts undertaken by the Frankfurt Book Fair within and around EFRIS to promote and disseminate the concept of trading rights – both for books as for electronic publications – were mirrored in a large number of articles in the international trade press and various panels, not the least at the London Book Fair in March 2000. Dissemination and awareness of the concept of a internet based rights trade were also instrumental in the creation of various partnerships, e.g. between the Frankfurt and the London Book Fairs despite them being competitors on the market of book fairs, but also in activities beyond the scope of the EFRIS project, e.g. with a workshop sponsored by the Frankfurt Book Fair planned for September 14, 2000, with attendance of the DOI Foundation and the INDECS project focusing on an eventual future co-operation of the Frankfurt Book Fair as a platform for the standardisation of identification codes for electronic copyrighted items. In Autumn 1999 - around the date of the Frankfurt Book Fair – the possibilities of tradings rights over the Internet as proposed by the EFRIS model was widely debated within the publishing industry. The International Rights Director Meeting at the Frankfurt Book Fair on October 12, 1999, offered a forum to the debate. The Frankfurt Book Fair’s own activities – and therefore also EFRIS – were widely publicised. New ventures came to the market place, notably the USA based company rightscenter.com, and later, by spring 2000, the USA based company Subrights.com. The trade press reported extensively about the various approaches and scenarios. As a result, both dissemination and the building of bridges had to be reframed in order to meet requirements of this – positive – new situation. In terms of dissemination, EFRIS was presented on various platforms and occasions: At the Frankfurt Book Fair, a large information and demo booth (ca. 45 square meters) was set up between halls 8.0 and 9.0 and staffed with the EFRIS team. Various promotional material, both on paper and in digital form has been produced and disseminated. In Spring 2000, the co-operation with the London Book Fair mentioned above was the main focus to promote the new continuous operation mode of EFRIS and the Frankfurt Rights Catalogue. An emailing to all 5,000 available customer addresses was carried out to promote the system and its services. The London Book Fair itself integrated the information in several of its communications to customers and the trade press. A panel discussion was organised in London on the role of book fairs for the online rights trade with attendance of Frankfurt and EFRIS Several articles were published in the professional press (e.g. The Bookseller, The Right Report) on the issue. New promotional material was produced and distributed both on paper and in electronic format to prepare for the further development of the Frankfurt online services based on the EFRIS system from April 2000 (covering the new enhancements of the Rights Catalogue, eStands and the eventual re-launch of the web site). In Autumn 1999 – Additionally, the already existing exchanges of information with initiatives such as INDECS or the DOI Foundation was continued. For September 14 2000, a workshop sponsored in Frankfurt with both DOI and INDECS explored further potential co-operation, not least to encourage further activities to help implement standardisation of identifying codes for electronic documents. However, ‘building bridges’ could not be limited to such organisations as a number of new players re-defined the arena of the Internet rights trading and information provision. Therefore, talks between Frankfurt and a large number of: Experts Potential partners and Potential competitors were carried out between September 1999 and summer 2000. As the delays and omissions in the pilot first implemented at the Frankfurt Book Fair in fall 1999 could be amended in early 2000, not open contractual issues are to be addressed. 7. Plans for Commercial Exploitation The business planning was conducted in two clearly distinct steps: After the evaluation of the 1999 pilot, it was decided to prepare for a tight integration of the EFRIS system into the general Frankfurt Book Fair web site in 2000 so that revenue could be generated from several sources, notably from advertising and from selling title registration and the newly created eStands. The ultimate goal is to come up with a business model that is based on multiple revenue streams. Between March and June 2000, an intensive debate on strategy and business models took place within the Frankfurt Book Fair that resulted in various internal strategy papers as well as in a comprehensive “Business Plan” that was submitted to the European Commission as an EFRIS deliverable. As the business planning refers to internal considerations of the Frankfurt Book Fair which are strictly confidential, the respective information (summarized in the – restricted – EFRIS Business Plan) is not made public in this report. As a result of all these activities: The EFRIS based online platform of the Frankfurt Book Fair is currently well established as a point of reference and as an exchange of ideas and concepts in the wider perspective of creating the necessary environment for a future interactive and Internet based rights exchange for the publishing industries, regardless if this involves books or any electronic format; The Frankfurt Book Fair is clearly committed to continue its activities in hosting and promoting respective initiatives as an independent, non-partisan arena; The Frankfurt Book Fair itself is ready for the next step, that is the establishment of an integrated online marketplace for the publishing industries, and the EFRIS project has created sound foundations in terms of expertise and planning which are the prerequisites for such an ambitious innovative development. Rüdiger Wischenbart EFRIS Project Co-ordinator Frankfurt Book Fair Frankfurt August, 2000