TECHNICAL ADMINISTRATOR
Job Description
Basic Function:
To provide the day to day technical administration requirements to the Technical Department.
The Technical department provides the Company’s technical and legal requirements as well
as being the guardians of fruit quality.
Duties and Responsibilities:

To assist the Technical Department with the development of policies and procedures

To analyse current documentation ensuring
recommendations for amendments as appropriate

To assist with the creation of, and to maintain, a controlled master document file of
standard documents

To track the return of the terms of trade documents

To analyse and report customer complaint data, e.g. CARES data from Sainsbury’s on a
period by period bases and RTM’s from Marks & Spencers

To organise customer samples

To be responsible for the samples of the Technical Departments pesticide and microbial
residue testing program. To ensure samples of fresh produce are taken, analysed and the
information reported on. To ensure the costs are accounted for by either recharging the
grower or by aloting the costs to a PO.

To ensure all information is communicated to field based and office based technologists

To assist with the design and delivery of various presentations and projects

Administration of RTM Funds held on behalf of growers

To carry out the weekly comparative shop / benchmarking
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its
fit
for
purpose
and
make

To book flights, car hire and hotels for the technical team when required

To enter technical data on the retailers required databases e.g Muddy Boots, Sedex,
Vines.
Reports to:
Technical Director
Positions Supervised:
None
Internal Relationships:
Liaison is necessary with all departments, in particular, the field
based and overseas members of the Technical and Quality
Assurance teams
External Relationships:
Close working relationships are to be developed with the major
Food Retailers, analytical laboratories, and suppliers
Person Specification
Age:
Open to experience
Qualifications:
Qualification in Horticulture – desired, not essential
Full driving license - essential
Skills:
Demonstrate knowledge of the fresh produce industry
Demonstrate knowledge of retail requirements
Knowledge of system and procedure controls
Knowledge of pesticides – desired, not essential
Excellent written and verbal communication skills
Polite telephone manner
IT literate with experience of MS Office
Numerate
Organised
Accurate
Demonstrates attention to detail
Team play
Sense of humour
Flexible
Experience:
Experience of working within a fast moving retail environment –
desired, not essential
Experience in handling technical administrative requirements
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Terms and Conditions
Location:
Tolworth Towers (Surbiton).
Occasional travel to each of the following sites: Charltons ,
Gaskains ( both in Kent)) and Ferry Fast and Spiers and
Hartwell in Evesham.
Requirement for occasional overnight stays
Remuneration:
Dependent on experience
Hours:
40 hours per week – desired, but not essential
Car Allowance:
Mileage rate – casual user rate
 Review:
Annually
notified on 1 December.
 Pension:
annual entry date.
-
any
changes
are
Contributory - invited to join at first
Life Assurance:
Linked to pension at 2.5 times salary. If not in pension scheme
then fixed sum of £5,000
Holidays:
25 days pro rata, plus public holidays.
Probation Period:
3 months
Notice:
I month
As per the needs and requirements of the business, the post holder may occasionally have to
undertake duties which are not outlined in this job description.
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