MGMT464 Organizational Behavior Spring 2010 Linda Schmitigal 233 Library lschmitigal@lssu.edu 635-2195 Office Hours: TR 11-12:30 and 2-3:30, Monday 5-6 in CAS103 Course Content This course focuses on the individual and interpersonal processed in organizations. Both an academic approach (behavioral science research) and a practical approach (organizational practices) are used to understand the principles of organization behavior and how these principles are manifested in organizations. Emphasis is placed on case studies, current dilemmas, and experiential learning exercises. These exercises simulate the application of management principles, using an active learning approach. Course Outcomes and Assessment Plan—School of Business Graduates will demonstrate 1. Knowledge of core business subjects, functional areas of business, and how these areas are integrated; and an understanding of the economic, legal, political, and global environment. 2. Skills in research, communications, and critical thinking. 3. Personal growth, with a desire for learning, adaptation to change, and curiosity. 4. Effective interpersonal skills. Graduates will 5. Lead moral and ethical lives. 6. Appreciate the work ethic. Course prerequisites MGMT360 or permission of the professor is a prerequisite. Basic writing and research skills are a prerequisite. Students lacking these two basic prerequisites are expected to use the Learning Center support services and consult with the course instructor. Text Nelson, D. L. and Quick, J. C. (2008-2009). ORGB. Mason, OH: South Western Cengage. Text website Evaluation Three essay exams over text, lecture, and assignments Three projects—two written and one oral Three abstracts—following the subscribed format Participation and attentiveness, attendance, written and oral assignments 100 each 100 each 25 each 300 300 75 100 775 Course Outline A lecture introduces each of the topics listed below. The lectures are of varying length15 to 40 minutes each. Experiential exercises, readings, research, cases, videos and other activities related to these topics will be completed during class time or assigned for outof-class study. The related text chapters are in parentheses. Part 1: Overview of course Introduction to OB Topic number 1. Organizational behavior and Opportunity (Ch. 1 and Appendix A) 2. Research methods in organizational behavior—“How we know what is and isn’t so” (Appendix B) 3. Challenges for Managers (Ch. 2) Part 2: Individual Processes and Behavior 4. Personality, Perception and Attribution (Ch. 3) The DISC method of understanding individual differences 5. Attitudes, opinions, beliefs, and ethics (Ch. 4) 6. Motivation at Work (Ch. 5) 7. Learning and Performance Management (Ch. 6) 8. Stress and Well-Being at Work (Ch. 7) Part 3: Interpersonal Processes and Behavior 9. Communication (Ch. 8) 10. Work Teams and Groups (Ch. 9) 11. Decision Making by Individuals and Groups (Ch. 10) 12. Power and Political Behavior (Ch 11) 13. Leadership and Followership (Ch. 12) 14. Conflict and Negotiation (Ch 13) Part 4: Organizational Processes and Structure 15. Jobs and the Design of Work 16. Organizational Design and Structure (Ch 15) 17. Organizational Culture (Ch. 16) Because of the activities and discussions during class, attendance is required. Excused absences require advance notification in writing; or if it is an unexpected necessary absence by leaving a phone-mail message or sending an e-mail message. Other absences constitute a “zero” preparation evaluation for the class/es. Excused absences may be “made up” by handing in prepared assignments related to the material missed on the day/s of absence. Honesty is expected. Cheating is defined as representing someone else’s work as your own or using support materials not permitted during examinations. The accurate citation of resources is the responsibility of the student. Sources are cited by author, article, publication, publisher, and data published. Quotations or closely paraphrased sources must be cited with a page number. Incomplete or inaccurate citations constitute plagiarism. Student accommodations and support services: In compliance with LSSU policy and equal access laws, disability-related accommodations or services are available. Students who would like to receive support are encouraged to meet with the professor in a timely manner, preferably the first week of class, to discuss their disability-related needs. Students who would like support or advocation are encouraged to register with the Office of Student Accommodations and Support Services for disability verification and for determination of reasonable academic accommodations. OSASS is located in the downstairs of the Library Building, extension 2355. Periodical Article Topic: name (no more than one phase or clause) Periodical Article Source: Author, (date) “Name of article,” Name of Publication. Pp. numbers. Three Major Points from the Article: 1. (at least two or three sentences for each point that directly relate to topic) 2. 3. Three Impressive Quotations from the Article 1. (two or three sentences for each quote) 2. 3. These keyboarded pages (double spaced) will be given to the instructor to be used for individual presentations or group work. The article will be handed in with the abstract. The article should be current (within the past five years.) Each student will prepare three during the semester and a few are selected for oral presentation. The topics of the article will correlate with the topics of study at the time. The article should be substantive (more than a brief newspaper article of only one column or less or an article of less than one page in length.) Tentative Course Schedule 1/11/10 Overview of course Introduction to OB Chapter 1 and Appendix A Research methods in organizational behavior lecture “How we know what is and isn’t so” (Appendix B) Read Johnson and Johnson case handout 1/18 Chapter 2, Read Johnson and Johnson case handout Johnson and Johnson case group activity Films—Intent vs. Impact and Pat Heim on Gender Chapter 3, MBTI Experiential exercise Abstract 1 assignment 1/25 Text-related film vignettes DiSC method—Understanding Individual Differences film Abstract 1 due Project 1 assignment handout Chapter 4 2/1 Chapter 5 Project 1 due “Fish” program and films Read Pixar Case 2/8 Pixar Case group activity Chapter 6 “Task-Goal Attribute Questionnaire” Preview of Exam 1 2/15 Exam 1 Chapter 7