Bomb Incident Guide Subject: Information Concerning Bombs and Bomb Threats Bomb threat against this facility may be received by telephone, mail, or message at any time. Telephone threats may be received at the administrative offices, over public telephone located on facility property, may even be directed at the home telephones of staff members. Any staff member receiving a telephone bomb threat should make every effort to follow the procedure outlined below. 1. Telephone threats: While bomb threats or warning may be received by mail or message, the most popular method is by telephone. An accurate analysis of the telephone threat can provide public safety personnel with many valuable clues. For example, the caller could reveal personal characteristics such as sex, ethnic or national group origin, or mental state. He may even unwillingly provide a clue to his location by background noises. Bombers often intentionally provide accurate information on the type of bomb and exact location. The natural reaction of an untrained individual, however, will remain calm and take full advantage of the situation to improve the likelihood that the incident will be safely and effectively handled. To assist these key individuals, a bomb threat call checklist of the type illustrated (see call sheet) should be developed and kept in the immediate vicinity of their telephones. In addition to the use of the checklist, it is always desirable that more than one person listen in on the bomb threat call. To accomplish this, a system of convert signaling, perhaps a coded buzzer signal to a second reception point could be considered. If the individual receiving the call remains calm, it is often possible to extract additional information from the caller. This is especially true when the bomber wished to avoid injuries or death. If told that the building is occupied and that the facility cannot be evacuated in the warning time provided, the bomber may be encouraged to provide more specific information regarding the location of the bomb. The presence of the checklist will suggest additional avenues of inquiry to the person talking with the caller. When a bomb threat call is received, it should be reported immediately to one of the following locations: POLICE- 911 Normal Work Hours- Administrator 989-743-3491 ext. 526 Non-Work Hours- Administrator 989-277-3150 or 989-277-8885 The determination is left to the Administrator or representative whether or not to notify the Fire Department. In the event that a bomb threat is received, a preliminary decision will be made, in coordination with the police, with respect to the necessity for searching and/or evacuating the building. The procedures to be followed for each of two possible courses of action are summarized below. It is generally the consensus of opinion by police officers to evacuate in all cases: however, this decision resets primarily with the Administrator. D:\106736989.doc, 2/16/2016, Page 1 of 7 Most bomb threats calls are very brief. If possible, they should be recorded. The caller normally states his or her message in a few words and hangs up. However, where possible, every effort should be made to obtain detailed information from the caller, such as: 1. Exact location of the bomb. 2. Time set for detonation. 3. Description of explosive container. 4. Type of explosive. 5. Reason for call threat. The person receiving the call should also note such details about the calls as: (see attached investigators report) 1. Date and time of call. 2. Exact language used. 3. Sex of caller. 4. Estimate age of caller. 5. Peculiar or identifiable accent. 6. Possible race. 7. Identifiable background noise such as jukebox, trucks or other conversations. It may also be advisable to determine which facility personnel and other employees, were absent from the premises at the time the call was received. This information should be made available to investigators of the threat. 2. Search of Building Without Evacuation If the preliminary decision is to search the building without evacuating the patients, the following announcement may be made over the public address system: “All staff members are asked to immediately carry out the instructions for checking the building that are outlined in the special bulletin issued earlier this fall.” Upon receiving such an announcement, every attendant should make a prompt visual search of the rooms in which he/she is attending to at the time and use the telephone to report to the main office any items or containers that are unusual or foreign to the area being searched. When a bomb or suspicious package is found by a person on the search team, the order should come from the control center or office to immediately evacuate the entire building. The building should not be entered again until bomb technicians have removed or disarmed the devise. If the search has not be completed after the removal or disarming of the bomb or package, the search should be completed before persons, other than the searchers, are allowed in the building. 3. Evacuation of the Building If the preliminary decision is to evacuate the building the following announcement may be made over the public address system: “A report has been received that makes it necessary for everyone to leave the building for a few minutes. Please escort your patients from their rooms immediately and exit from the building in the same manner as you would for a fire drill. Move about 300 feet away from the building and remain there until you receive further instructions.” Upon receiving such an announcement, every attendant should first instruct his patients as to the proper exit to use in leaving the building. The attendant should then conduct a visual search of the rooms in the manner described above. Those staff members with special assignments should follow D:\106736989.doc, 2/16/2016, Page 2 of 7 through accordingly. Upon completing these assignments, attendants should join their patients outside the building until further instructions are received. 4. Type of Evacuation Notice Should an evacuation be necessary, it is preferable that it is used in a different tone or system of signals from that of the Fire Drill. This will designate that, even though fire drill exit procedures will be used to empty the building, it is a bomb threat and the personnel must evacuate a further distance from the building. The audio system can be used to call specific instructions as to system of evacuation can then be provided. (Note: Leave windows and doors open.) Remember to evacuate to a safe distance, which is beyond that of the fire drill produce, preferable up to 300 feet, but as far as possible up to that distance. A detonation, even though the building is evacuated, could still be extremely dangerous to personnel too close to the exterior of the building. Consideration must also be given to the fact that the bomb is on or near the outside of the building rather than the interior. In the event of an evacuation, the following persons should report to the office upon completion of their search assignment: Title of Persons: Charge Nurse of each Unit Team Leader of Department Head of Laundry Housekeeping, Maintenance, Dietary, Clerical Diversional Therapy, Physical Therapy areas. 5. Command Post The Command Post will be established at the lobby desk. It will be manned by the Administrator, Police Official, and such other personnel as the Administrator may designate. The communications center shall be manned by someone who knows how to operate the communications system, which sends and receives messages throughout the facility. In the event a message needs to be sent to all personnel, it can be done through this system. If a search team person finds an object, he can step to the nearest telephone, in the nearest room and give the exact location of the object found. The building should be immediately evacuated and not reentered until the package is declared safe by a qualified bomb technician. With the Administrator and the official from the police department at the Command Post, decisions can be made immediately on search and evacuation. 6. Letter Threats In the event a threat is received by letter, it should be preserved for investigation by the police for possible fingerprints and should not be handled once the letter has opened. DETONATION In the event of a detonation, without prior threat or evacuation, or during evacuation, the situation will be handled as any other disaster or emergency. CALL 911. If the situation is serious, additional personnel will be called in under mutual aid agreements already in effect in the county or region area. D:\106736989.doc, 2/16/2016, Page 3 of 7 In addition to the above procedures, the Nursing Supervisor will be responsible for the following: 1. The inservice room on South Wing is the designated area of treatment for those injured who can be moved. Plans may have to be revised if the priority area is involved in the area of detonation. Outside areas may be considered if season and weather permits. 2. A team of facility personnel on duty at the will be organized to administer first aid to severe bleeding, shock or burn patients, under the direction of the nursing supervisor. 3. First aid supplies are available in the inservice room for the treatment of bleeding, shock, burns from explosive materials, and fractures. In addition to the above advance planning: 1. Police, fire, and rescue units will be notified by 9-9-911. 2. At the scene of the explosion, identify those who are severely injured and cannot be moved and those less severely injured who can be moved to treatment location designated in the advanced plan. 3. At the treatment area, the conduct of the assigned personnel will affect a calm efficient atmosphere. D:\106736989.doc, 2/16/2016, Page 4 of 7 BOMB THREAT CALL CHECKLIST 1. Exact location of the bomb? ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 2. Time set for detonation? ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 3. What does it look like? ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 4. What is the explosive? ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 5. Why was it placed? ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ Obtain as much detail as possible about the bomb and its location. Legitimate callers usually wish to avoid injury or death- REQUEST more date by expressing a desire to save lives. D:\106736989.doc, 2/16/2016, Page 5 of 7 INVESTIGATOR’S REPORT (To be filled out for the Investigating Police Office) 1. Date _______________________ and time ____________________ of call. 2. Exact language used: _______________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 3. Male __________ Female __________ Adult ___________ Child ___________ Estimated Age ___________________ Race _________________ 4. Speech (Check applicable) Slow ______________ Excited ______________ Disguised _____________ Rapid _____________ Loud ________________ Broken _______________ Normal ____________ Sincere ______________ Accent _______________ 5. Background noises: ________________________________________________ _________________________________________________________________ 6. Name of person receiving the call: _____________________________________ NOTIFY Upon receipt of a bomb threat, dial the following number immediately and report the call: 911 (Number of police department) (Supervisor in charge) DO NOT DISCUSS THIS CALL WITH OTHER PERSONNEL Report the call, notify your supervisor, and follow instructions. D:\106736989.doc, 2/16/2016, Page 6 of 7 SAMPLE Possible Bomb Locations and Staff Assignments Possible Bomb Locations Name of Staff or Administrative Personnel Assigned 1. Corridors and entries ____________________________ 2. Cafeteria, dishwashing room, ____________________________ Kitchen, and staff lunchroom ____________________________ 3. Men’s lavatory ____________________________ 4. Women’s lavatory ____________________________ 5. Storage Rooms ____________________________ 6. Men’s lavatory (staff) ____________________________ 7. Women’s lavatory (staff) ____________________________ 8. Outside perimeter of building ____________________________ 9. Janitor closets, fire hose ____________________________ cabinets, disposal room, elevator ____________________________ rooms, boiler room, tunnel ____________________________ 10. Waste containers in corridors ____________________________ and lavatories ____________________________ 11. Empty rooms ____________________________ The above are possible locations where bombs may be placed. You must remember a bomb can be placed ANYWHERE and look like ANYTHING. If it is foreign to your rooms and looks suspicious, DO NOT TOUCH: notify the proper authorities. Time is important as well as location. ACKNOWLEDGEMENT The Michigan State Police, Emergency Services Division, would like to acknowledge the use of the document “Bomb Scene Procedures the Protective Response” published by the Research Division of the International Association of Chief of Police. D:\106736989.doc, 2/16/2016, Page 7 of 7