OPERATIONS-BASED EXERCISE
Public Health Preparedness Capability 7: Mass Care
Capability Description: Mass care is the ability to coordinate with partner agencies to address the public health, medical, and mental/behavioral
health needs of those impacted by an incident at a congregate location. This capability includes the coordination of ongoing surveillance and
assessment to ensure that health needs continue to be met as the incident evolves.
Jurisdiction or Organization:
Name of Exercise:
Location:
Date:
Evaluator:
Evaluator Phone & E-mail:
Function 1: Determine public health role in mass care operations
Function Description: In conjunction with Emergency Support Function (ESF) #6, #8, and #11 partners, emergency management, and other
partner agencies, determine the jurisdictional public health roles and responsibilities in providing medical care, health services, and shelter
services during a mass care incident.
Task/Observation Keys
1
Status/Task Completed
Activate pre-determined public health roles (e.g., population monitoring, environmental health
and safety assessment, accessibility for populations with special needs, and need for
decontamination) needed in the mass care response in coordination with ESF #6 and #8
partners.
Fully
Partially
Not
N/A
Mark the status of Function 1 based on the assessments of the associated Tasks:
Infrastructure Fully in Place -- Fully Evaluated and Demonstrated
Infrastructure Fully in Place --Not Fully Evaluated and Demonstrated
Infrastructure Not Fully in Place
No Infrastructure in Place
Function 2: Determine mass care needs of the impacted population
Function Description: In conjunction with Emergency Support Function (ESF) #6, #8, and #11 partners, emergency management and other
partner agencies, determine the public health, medical, mental/behavioral health needs of those impacted by the incident.
Task/Observation Keys
Exercise Evaluation Guide (EEG)
Status/Task Completed
Public Health Preparedness Capabilities
#7 MASS CARE
Page 1 of 7
OPERATIONS-BASED EXERCISE
Coordinate with response partners to utilize pre-existing jurisdictional risk assessment,
environmental data, and health demographic data to identify population health needs in the area
impacted by the incident.
Fully
Partially
Not
N/A
1
2
Coordinate with response partners to complete a facility-specific environmental health and safety
assessment of the selected or potential congregate locations.
Fully
Partially
Not
N/A
3
Coordinate with partner agencies to assure food and water safety inspections at congregate
locations.
Fully
Partially
Not
N/A
4
Coordinate with partners to assure health screening of the population registering at congregate
locations.
Fully
Partially
Not
N/A
Mark the status of Function 2 based on the assessments of the associated Tasks:
Infrastructure Fully in Place -- Fully Evaluated and Demonstrated
Infrastructure Fully in Place --Not Fully Evaluated and Demonstrated
Infrastructure Not Fully in Place
No Infrastructure in Place
Function 3: Coordinate public health, medical, and mental/behavioral health services
Function Description: Coordinate with partner agencies to provide access to health services, medication and consumable medical supplies (e.g.,
hearing aid batteries and incontinence supplies), and durable medical equipment for the impacted population.
Task/Observation Keys
Status/Task Completed
1
Coordinate with healthcare partners to assure medical and mental/behavioral health services are
accessible at or through congregate locations.
Fully
Partially
Not
N/A
2
Coordinate with providers to facilitate access to medication and assistive devices for individuals
impacted by the incident
Fully
Partially
Not
N/A
Fully
Partially
Not
N/A
3
Coordinate with jurisdictional HazMat resources or other lead agency to assure provision of
population monitoring and decontamination services, including the establishment of tracking
systems of contaminated or possibly contaminated (e.g., radiological, nuclear, or chemical)
individuals who may enter congregate locations.
4
Disseminate and promote accessible information regarding available mass care health services
to the public.
Fully
Partially
Not
N/A
Exercise Evaluation Guide (EEG)
Public Health Preparedness Capabilities
#7 MASS CARE
Page 2 of 7
OPERATIONS-BASED EXERCISE
5
Coordinate with agencies to accommodate and provide care (e.g., medical care, essential
needs, and decontamination) for service animals within general shelter populations.
Fully
Partially
Not
N/A
6
Work with partner agencies in coordinating the location of human sheltering efforts with
household pet sheltering efforts.
Fully
Partially
Not
N/A
Fully
Partially
Not
N/A
7
Coordinate with emergency medical services, local, state, tribal, and federal health agencies,
emergency management agencies, state hospital associations, social services, and participating
non-governmental organizations to return individuals displaced by the incident to their preincident medical environment or other applicable medical setting.
Mark the status of Function 3 based on the assessments of the associated Tasks:
Infrastructure Fully in Place -- Fully Evaluated and Demonstrated
Infrastructure Fully in Place --Not Fully Evaluated and Demonstrated
Infrastructure Not Fully in Place
No Infrastructure in Place
Function 4: Monitor mass care population health
Function Description: Monitor ongoing health-related mass care support, and ensure health needs continue to be met as the incident response
evolves.
Task/Observation Keys
Status/Task Completed
In coordination with partner agencies, monitor facility-specific environmental health and safety,
including screening for contamination (e.g., radiological, nuclear, biological, or chemical), and
assure any identified deficiencies are corrected.
Fully
Partially
Not
N/A
1
2
Conduct surveillance at congregate locations to identify cases of illness, injury, and exposure
within mass care populations.
Fully
Partially
Not
N/A
Identify updated health needs as part of the agency’s/jurisdictional situational awareness update,
and refer those updates through the public health incident management system for additional
local, state, regional, or federal assistance as necessary.
Fully
Partially
Not
N/A
3
4
In conjunction with partner agencies, de-escalate health response as appropriate to the mass
care situation, including creating and executing a health resource demobilization plan.
Fully
Partially
Not
N/A
Mark the status of Function 4 based on the assessments of the associated Tasks:
Exercise Evaluation Guide (EEG)
Public Health Preparedness Capabilities
#7 MASS CARE
Page 3 of 7
OPERATIONS-BASED EXERCISE
Infrastructure Fully in Place -- Fully Evaluated and Demonstrated
Infrastructure Fully in Place --Not Fully Evaluated and Demonstrated
Infrastructure Not Fully in Place
No Infrastructure in Place
Exercise Evaluation Guide (EEG)
Public Health Preparedness Capabilities
#7 MASS CARE
Page 4 of 7
OPERATIONS-BASED EXERCISE
Public Health Preparedness Capability 7: Mass Care
Exercise Evaluation Guide Analysis Sheets
The purpose of this section is to provide a narrative of what was observed by the Evaluators team for inclusion in the draft After Action
Report/Improvement Plan (AAR/IP). This section includes a chronological summary of what occurred during the exercise for the observed
Functions and Tasks. This section also requests the Evaluator to provide key observations (strengths or areas for improvement) to provide
feedback to support sharing of lessons learned and best practices, as well as identification of corrective actions to improve overall preparedness.
“Lessons Learned” are activities (strength or improvement) identified during your exercise that may be applied or replicated in another jurisdiction.
Observations Summary
Write a general chronological narrative of the Players’ actions based on your observations during the exercise. Provide an overview of what
you witnessed and, specifically, discuss how this particular Capability was carried out during the exercise, referencing specific Tasks where
applicable. The narrative provided will be used in developing the After Action Report (AAR)/Improvement Plan (IP).
[Insert text electronically or on separate pages.]
Evaluator Observations: Record your key observations using the structure provided below. Provide a minimum of three observations for each
section. There is no maximum (three templates are provided for each section; reproduce these as necessary for additional observations). Use
these sections to discuss strengths and any areas of improvement. Provide as much detail as possible, including references to specific
Functions and/or Tasks. Document your observations with reference to plans, procedures, exercise logs, and other resources. Describe and
analyze what you observed and, if applicable, make specific recommendations. Please be thorough, clear, and comprehensive, as these
sections will feed directly into the drafting of the After Action Report (AAR). Complete electronically if possible, or on separate pages if
necessary.
STRENGTHS
Exercise Evaluation Guide (EEG)
Public Health Preparedness Capabilities
#7 MASS CARE
Page 5 of 7
OPERATIONS-BASED EXERCISE
Observation Title:
Related Function & Task:
Record for Lesson Learned? (Check the box that applies.) Yes
No
1) Analysis: (Include a discussion of what happened. When? Where? How? Who was involved? Also describe the root cause of the observation,
including contributing factors and what led to the strength. Finally, if applicable, describe the positive consequences of the actions observed.)
2) References: (Include references to plans, policies, and procedures relevant to the observation.)
3) Recommendation: (Even though you have identified this issue as a strength, please identify any recommendations you may have for enhancing
performance further, or for how this strength may be institutionalized or shared with others.)
Observation Title:
Related Function & Task:
Record for Lesson Learned? (Check the box that applies.) Yes
No
1) Analysis:
2) References:
3) Recommendation:
Observation Title:
Related Function & Task:
Record for Lesson Learned? (Check the box that applies.) Yes
No
1) Analysis:
2) References:
3) Recommendation:
AREAS FOR IMPROVEMENT
Exercise Evaluation Guide (EEG)
Public Health Preparedness Capabilities
#7 MASS CARE
Page 6 of 7
OPERATIONS-BASED EXERCISE
Observation Title:
Related Function & Task:
Record for Lesson Learned? (Check the box that applies.) Yes
No
1) Analysis: (Include a discussion of what happened. When? Where? How? Who was involved? Also describe the root cause of the observation,
including contributing factors and what led to the strength. Finally, if applicable, describe the negative consequences of the actions observed.)
2) References: (Include references to plans, policies, and procedures relevant to the observation.)
3) Recommendation: (Write a recommendation to address the root cause. Relate your recommendations to needed changes in plans, procedures,
equipment, training, mutual aid support, management and leadership support.)
Observation Title:
Related Function & Task:
Record for Lesson Learned? (Check the box that applies.) Yes
No
1) Analysis:
2) References:
3) Recommendation:
Observation Title:
Related Function & Task:
Record for Lesson Learned? (Check the box that applies.) Yes
No
1) Analysis:
2) References:
3) Recommendation:
Exercise Evaluation Guide (EEG)
Public Health Preparedness Capabilities
#7 MASS CARE
Page 7 of 7