Facility logo Administrative Policies and Procedures OPPE for Low Volume/No Volume Practitioners Policy Number: Origination Date: Medical Staff President: Chief Executive Officer: Board President: Page 1 of 7 Reviewed: Revised: Purpose This Low/No Volume Practitioner policy is designed to provide guidance to the medical staff, management, and governing board of Centennial Medical Center in pursuing the following three goals: 1. Protect patients by ensuring all providers are only granted privileges for which they have demonstrated current competence; 2. Meet legal and regulatory requirements; 3. Build and maintain strategic relationships between the hospital and providers who rarely or never practice within the organization. This policy will address, at least in part, how the hospital will maintain and support productive, collaborative relationships between the hospital and Low/No Volume Practitioners (practitioners with less than three (3) patient contacts during the evaluation period) in a manner that supports the hospital in fulfilling its mission, and vision. Definitions Types of Low/volume practitioners: There are four fundamental types of Low/No Volume Practitioners: 1. Practitioners with adequate clinical activity elsewhere relevant to requested hospital privileges either at another accredited hospital or accredited free standing surgical or accredited ambulatory center (e.g. partial admitter, covering group consultant, ambulatory procedurist) 2. Practitioners actively practicing in an acute care related specialty but with a reduced scope of practice resulting in inadequate care/clinical activity relevant to hospital privileges (e.g. primary care practitioners using hospitalists for all, or the vast majority, of inpatient care) 3. Practitioners actively practicing in a specialty that does not typically provide care in an acute care setting (e.g. dermatologists) 4. Practitioners not actively practicing for prolonged time period who are seeking reinstatement of privileges (e.g. prolonged leave of absence, early retirement). These practitioners will be placed under co-management privileges until current competence is established for independent privileges. Direct Patient Care: Documenting in the medical record, writing orders, performing examinations or procedures Levels of privileges Independent: Practitioners who, by license or hospital/medical staff policy, currently hold independent privileges and have sufficient external or internal evidence of current competence for the Board to grant independent privileges. Continuity of Care (alt.: Active Affiliate): Practitioners who, by license or hospital/medical staff policy, are eligible for independent privileges but choose not to request privileges to participate in direct patient care. Such practitioners are authorized to refer patients to the hospital, order outpatient ancillary studies, and follow patients through their hospital stay including communication with care providers. Page 1 of 7 Facility logo Administrative Policies and Procedures OPPE for Low Volume/No Volume Practitioners Policy Number: Origination Date: Medical Staff President: Chief Executive Officer: Board President: Page 2 of 7 Reviewed: Revised: Co-management: Practitioners who, by license or hospital/medical staff policy, are eligible for independent privileges and wish to participate in direct patient care but do not have evidence of current clinical competence (e.g. practitioner returning form a prolonged leave of absence or practicing predominately outpatient care and wishes to retain specific inpatient privileges with insufficient data to demonstrate current competence). Care provided within the scope of comanaged privileges must be overseen by a practitioner with those independent privileges who assumes the ultimate responsibility for the care of such patients. The data obtained during comanagement may be used to provide evidence of current competence if independent privileges are eventually requested. The hospital may also determine FPPE should be conducted for an appropriate time frame if independent privileges are granted. Policy Centennial Medical Center grants Low/No Volume Practitioners only those independent privileges for which adequate evidence of the practitioner’s current clinical competence is provided and to use other privileging levels to maintain an appropriate relationship with the medical staff. This policy will be pursued in parallel with the goal of building and maintaining productive, collaborative relationships between the hospital and providers in the community whose practice includes little or no volume of clinical care at the hospital in a manner that supports the hospital in fulfilling its mission, and vision. Procedure Guidelines for Determining Information Needs In evaluating Low/No Volume Practitioners for OPPE or reappointment, the following guidelines will be applied: The assignment of a practitioner to a specific medical staff membership category will be made consistent with the medical staff bylaws and the medical staff’s desire to enfranchise practitioners who fulfill an important strategic role supporting the mission of the medical staff and the hospital through granting these practitioners the rights of membership. Practitioners will be encouraged to seek the level of privilege independence best suited for their current practice setting and ability to demonstrate current clinical competence. The burden to produce adequate information to establish current clinical competence for maintenance of privileges through OPPE or at reappointment is the responsibility of the practitioner, including assisting the hospital in obtaining needed information from other practice settings. If information is not provided that, in the sole discretion of the hospital, is needed to assess current competence for specific privileges, the practitioner’s request for those specific privileges reappointment or maintenance of those privileges through OPPE will be considered incomplete and will not be processed. For practitioners seeking each level of privilege, the following information will be required: Independent privileges: data and references to establish current competence during OPPE and reappointment based in the nature of the type of Low/No Volume Practitioner. The methods most appropriate for the privileges requested for each type of Low/No Volume Practitioner are described below in Methods section. Continuity of Care (Active Affiliate) privileges: only information necessary to meet the appropriate membership criteria and appropriate professional references for reappointment unless any reported incidents or events related to the six competencies raises concerns. The hospital is not obligated to Page 2 of 7 Facility logo Administrative Policies and Procedures OPPE for Low Volume/No Volume Practitioners Policy Number: Origination Date: Medical Staff President: Chief Executive Officer: Board President: Page 3 of 7 Reviewed: Revised: obtain data to determine current competence either at reappointment or OPPE unless the hospital is privileging the ambulatory competence. Co-management: evidence of appropriate training experience, professional references, relevant professional licensing criteria, and any information related to medical staff membership if applicable for reappointment unless any reported incidents or events related to the six competencies raise concerns. Methods for Obtaining Current Clinical Competence Information for Low/No Volume Practitioners requesting independent privileges As indicated above, only practitioners with Independent and co-management privileges are required to provide evidence of current clinical competence for the specific privileges requested. (See the Ongoing Professional Practice Evaluation Worksheet) Outlined below are types of information and methods for obtaining the data based on the type of Low/No Volume Practitioner. If there is insufficient data to assess current clinical competence for a given privilege, the decision regarding a practitioner’s privileges may depend significantly on information contained in professional references. When necessary, the department/clinical service vice-chair, or designee may personally contact the references to assess whether or not the information provided by the references is adequate to establish current competence for the requested privileges. 1. Practitioners with adequate relevant clinical activity elsewhere a. Volume data (external and internal) related to the acute care privileges requested b. General Competencies data (external) i. Patient Care 1. Results of peer review case reviews regarding number of cases determined with care less than appropriate in the prior 2 years. 2. Mortality and complication rates (preferably risk adjusted) relevant to the privileges requested. This may be provided as overall rates that encompass the requested privileges or disease or procedure specific rates based on the capacity of the providing organization. 3. For imaging specialties: Image interpretation accuracy data the prior 2 years ii. Medical Knowledge (Compliance with Evidence Based Medicine): 1. Core Measure data relevant to the specialty for the prior 2 years 2. Blood use data relevant to the specialty and privileges 3. Protocol Compliance (if available) iii. Communication and Interpersonal skills 1. Number of reported validated incidents of patient complaints 2. Number Medical Records suspensions 3. Patient Satisfaction with physician survey data (if available) iv. Professionalism 1. Number of reported validated incidents of complaints regarding inappropriate behavior v. System based practice 1. Number of reported incidents of non-compliance with patient safety precautions 2. Optional: Length of stay or cost per adjusted day for high volume conditions treated (preferably risk adjusted). This may be provided as overall rates that Page 3 of 7 Facility logo Administrative Policies and Procedures OPPE for Low Volume/No Volume Practitioners Policy Number: Origination Date: Medical Staff President: Chief Executive Officer: Board President: Page 4 of 7 Reviewed: Revised: encompass the requested privileges or disease or procedure specific rates based on the capacity of the providing organization. c. All internal data available for the above competencies. d. General Professional Reference Qualitative Evaluation: if sufficient data is not provided or internally available for the general competencies, the hospital will request a professional reference form be completed by a practitioner at the facility(s) with sufficient activity who has reviewed that facility’s most recent OPPE report. (Ongoing Professional Practice Evaluation Worksheet) 2. Practitioners actively practicing in an acute care related specialty with a reduced scope of practice still requesting independent privileges. a. Professional Reference Qualitative Evaluation for the general competencies from practitioners at current practice settings and/or from physicians managing the practitioners patients in the acute care setting (Ongoing Professional Practice Evaluation Worksheet) b. General competencies specific internal and external data if available (rolling prior 2 years) i. Patient Care 1. Internal results of any peer review case reviews regarding number of cases determined with care less than appropriate 2. External outcomes data from non-acute setting for conditions treated or procedures performed related to privileges requested ii. Medical Knowledge 1. Internal results of any Core Measure, Blood use, data or Protocol Compliance data relevant to the specialty 2. External process data from non-acute setting for conditions treated or procedures performed related to privileges requested 3. Evidence of CME and/or maintenance of board certification relevant to the privileges requested during the past 2 years 4. Evidence of relevant skills certification for procedures requested (if available) iii. Communication and Interpersonal skills 1. Any internal reported validated incidents of patient complaints iv. Professionalism 1. Any internal reported validated incidents of complaints regarding inappropriate behavior v. System based practice 1. Any internal reported validated incidents of non-compliance with patient safety precautions 3. Practitioners actively practicing in a specialty that does not typically provide care in an acute care setting (rolling prior 2 years) a. General Professional Reference Qualitative Evaluation for the general competencies from practitioners at current practice settings and referral sources (Ongoing Professional Practice Evaluation Worksheet) b. Any internal data relating to the general competencies as indicated above for practitioners with reduced scope of practice. Page 4 of 7 Facility logo Administrative Policies and Procedures OPPE for Low Volume/No Volume Practitioners Policy Number: Origination Date: Medical Staff President: Chief Executive Officer: Board President: Page 5 of 7 Reviewed: Revised: c. Data from non-acute setting for conditions treated or procedures performed related to privileges requested (if available) d. Evidence of CME and/or maintenance of board certification relevant to the privileges requested during the past 2 years e. Evidence of relevant skills certification for procedures requested (if available) . Page 5 of 7 Attachment A ONGOING PROFESSIONAL PRACTICE EVALUATION WORKSHEET CONFIDENTIAL PEER REVIEW DOCUMENT From : (Medical Staff Member) DEAR PRIMARY HOSPITAL: Review Period: ___________ to ______________ The provider referenced above is a low-volume provider at (your facility). Please provide evaluation of this provider based upon demonstrated performance compared to that reasonably expected of a physician with a similar level of training, experience and background as the one referred above; evaluation should be based on personal knowledge and/or direct observation of the Department Chairperson. Additional documentation can be included to document findings. DEPARTMENT:____________________________________ SPECIALTY:_______________________________________ Department/Specialty Specific Criteria:__________________________________________________________________ __________________________________________________________________________________________ Total Admits/Procedures: __________________________________ Review of Competencies below FACTOR DATA SOURCE(s) in addition to QI File Review Patient Care Provides care that is compassionate, appropriate, and effective for the promotion of health, prevention of illness, treatment of disease, and care at the end of life. These measures may include: Comparison of practitioner’s complications/outcomes related to peers EVALUATION (*Requires further comment) Satisfactory Unsatisfactory* Retrospective or prospective chart review Comments:_________________________ Monitoring of clinical practice patterns __________________________________ Proctoring Accurate & complete H&P External peer review __________________________________ All components of physical exam present Simulation __________________________________ Complete assessment and plans Provides quality patient education Competently performs medical and/or surgical procedures delineated by privileges Medical/Clinical Knowledge Demonstrates knowledge of established and evolving biomedical, clinical and social sciences, and applies this knowledge to patient care and education of others. These measures may include: Appropriate selection of diagnostic tests Appropriate interpretation/analysis of results Appropriate integration of H&P findings and diagnostic studies to formulate a differential diagnosis Pharmacological knowledge Appropriate ordering of therapeutics Practice-Based Learning & Improvement Uses scientific evidence and methods to investigate, evaluate and improve patient care practices. These measures may include: Applies evidence based medicine to clinical decisions Comparison of practitioner’s complications/outcomes related to peers Retrospective or prospective chart review Awareness of quality improvement measures and application to clinical practice Facilitates the learning of students and other healthcare professionals __________________________________ __________________________________ Satisfactory Unsatisfactory* Comments:____________________ Monitoring of clinical practice patterns Proctoring __________________________________ External peer review __________________________________ Simulation Discussion(s) with other individuals involved in the care of the practitioner’s patients relative to the substance of the focused review Overall integration of clinical information into treatment planning Discussion(s) with other individuals involved in the care of the practitioner’s patients relative to the substance of the focused review __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ Comparison of practitioner’s complications/outcomes related to peers Satisfactory Unsatisfactory* Retrospective or prospective chart review Comments:_________________________ Monitoring of clinical practice patterns __________________________________ Proctoring External peer review __________________________________ Simulation __________________________________ Discussion(s) with other individuals involved in the care of the practitioner’s patients relative to the substance of the focused review __________________________________ __________________________________ FACTOR DATA SOURCE(s) in addition to QI File Review Interpersonal & Communication Skills Demonstrates interpersonal and communication skills that enable him/her to establish and maintain professional relationships with patients, families and other members of health care teams. These measures may include: Communications and behaviors with patients are effective and appropriate Comparison of practitioner’s complications/outcomes related to peers Communications and behaviors with other clinicians are effective and appropriate Discussion(s) with other individuals involved in the care of the practitioner’s patients relative to the substance of the focused review Demonstrates emotional resilience and stability, adaptability, flexibility, and tolerance of ambiguity and anxiety Uses effective listening, nonverbal, explanatory, interviewing, and writing skills to elicit and provide information Comments:_________________________ __________________________________ Proctoring External peer review __________________________________ Simulation __________________________________ __________________________________ __________________________________ __________________________________ __________________________________ Discussion(s) with other individuals involved in the care of the practitioner’s patients relative to the substance of the focused review Satisfactory Unsatisfactory* Retrospective or prospective chart review Comments:_________________________ Monitoring of clinical practice patterns __________________________________ Proctoring External peer review __________________________________ Simulation __________________________________ Systems-Based Practice Understands the contexts and systems in which health care is provided, and applies this knowledge to improve and optimize health care. These measures may include: Uses information technology resources to support patient care decisions and patient education Comparison of practitioner’s complications/outcomes related to peers Discussion(s) with other individuals involved in the care of the practitioner’s patients relative to the substance of the focused review Unsatisfactory* Monitoring of clinical practice patterns Comparison of practitioner’s complications/outcomes related to peers Practices cost-effective healthcare and resources allocation that does not compromise quality of care Satisfactory Retrospective or prospective chart review Professionalism Demonstrates behaviors that reflect a commitment to continuous professional development, ethical practice, understanding and sensitivity to diversity and a responsible attitude toward patients, their profession and society. These measures may include: Displays sensitivity and responsiveness to patients’ culture, age, gender, and disabilities Commitment to personal excellence and ongoing professional development EVALUATION (*Requires further comment) __________________________________ __________________________________ Satisfactory Unsatisfactory* Retrospective or prospective chart review Comments:________________________ Monitoring of clinical practice patterns __________________________________ Proctoring External peer review __________________________________ Simulation __________________________________ Applies medical information and clinical data systems to provide more effective, efficient patient care __________________________________ __________________________________ __________________________________ Based upon review and assessment of the results of the monitoring and evaluation activities, it is determined to recommend to: Continue the privilege(s) unchanged Direct Education: Review of the practitioner’s OPPE data indicates the opportunity for improvement. The Department ViceChair recommends additional education (comments are required) Direct FPPE: Review of the practitioner’s OPPE data indicates a question about the practitioner’s competence. An FPPE is recommended (comments are required) Modify or Revoke an existing privilege: Review of the practitioner’s OPPE data indicates existing privileges should be modified or revoked due to insufficient activity or failure to meet competency requirements (comments are required) Comments:______________________________________________________________________________________________________________ Completed By: ____________________________________________________________________ Date: ___________________________ Primary Hospital Department Chair Signature: ____________________________________ Date: ___________________________ Primary Hospital please fax this completed form to (your name and phone number) (No coversheet is necessary)