Career Milestones Policy Frequently Asked Questions These questions and answers relate to the new Career Milestone Policy implemented from 1 April 2012. 1. Why are there so many milestone dates? Traditionally the focus has been to award longevity of service. However, appreciating employees at every stage in their careers provides important touch points for managers and employees to reflect on contribution and achievements. 2. Why is there a one year milestone in the policy? Acknowledging a milestone at one year provides an opportunity to reflect on the accomplishments of the employee’s first year at National Grid. Research indicates that employees do regard their first anniversary as a meaningful date in their employment and are open to a two-way dialogue. 3. Can I get shares as an award? The policy must comply with Country specific taxation arrangements. It is possible for UK employees celebrating 20 years and above to choose to receive their award in National Grid shares. Due to differences in tax regime, it is not possible for US employees to select National Grid shares. The share values are as follows: 20 years 30 years 40 years 50 years £400 £600 £800 £1000 Please note it can take up to 6-8 weeks to receive your share certificate. 4. When will I receive my first award under the career milestones policy? You will receive an award when you reach your next milestone - 5, 10, 20, 30, 40 or 50 years. 5 I have (between 20 and 24 years) service and was expecting an award at 25 years as part of the ex-Transco long service policy. Do I have to wait until 30 years now? No. As you have been with the Company such a long period of time it is not expected that you would wait that length of time for the first formal acknowledgement of your loyal service, particularly as we have introduced more frequent service milestones for those in the earlier years of their career with National Grid. You will receive a 25 year award in line with your legacy policy entitlement and then fall in line 1 with the new policy when you attain 30 years service. This approach does not apply to those who have received the new 20 year award. 6 I have (between 40 and 44 years) service and was expecting an award at 45 years as part of the ex-Transco long service policy. Do I have to wait until 50 years now? No. As you have been with the Company such a long period of time and had an expectation to receive an award at 45 years you will receive a 45 year award in line with your legacy policy entitlement and then fall in line with the new policy when you attain 50 years service. 7 What if I don’t like the choice of awards? The choice of awards is very broad and extensive. For UK employees it even extends to the purchase of National Grid shares from 20 years. It is not envisaged that anyone will struggle to select an appropriate award, given the extensive choice available. There is more choice of gifts available on on-line. If the employee wishes to select a gift from the catalogue for their particular milestone award they may choose one gift from the catalogue as all gifts are of a comparable value. 8 When will I know if one of my team is to receive an award? OC Tanner will send each line manager a presenter pack 30 days before the anniversary date of the career milestone. 9 How should I present these awards? These awards are seen as an important part of the inclusive culture that National Grid is developing. You are asked to add the human touch when celebrating the milestone attainment of one of your team by being sincere when you reflect on that person’s career and when you express the Company’s appreciation for their loyal service. 10 Do other companies still make long service awards? Yes. There is a lot of external research that demonstrates that such policies are still in place and remain very effective. It is now common for companies to recognise career milestones more frequently than the traditional Long Service Award policies. 11 What if I don’t select an award? If you do not select an award within 12 months, National Grid will make a charitable donation equivalent to the value of the award. 12 When will the annual event for the 40+ year award be held? Starting in October 2013, the first event will be held to celebrate 40 years and more at National Grid. 13 What is the helpline number for OC Tanner? You can contact OC Tanner on 08000 2826637. 2