DAILY ANNOUNCEMENTS: September 2015
Tuesday, September 1, 2015
Congrats MRI Team!!
Congrats to our MRI Team, Dr. Carpenter and Dr. Jack Fields for receiving
accreditation by The American College of Radiology! This signifies that
Olympia Orthopaedic Associates’ MRI Center provides this essential
service to our community at the highest standards of the radiology
profession. Nice work!
Welcome (and welcome back) New Providers!!!!
Heather Cushing, MPAS, PA-C
Heather returned to Olympia Orthopaedic Associates after spending 15
months working in Trauma & Orthopaedics for the National Health
System in England. She works with Dr. Timothy DuMontier, specializing in
foot and ankle. She has previously worked at OOA with Dr. William
Peterson. Heather has experience working in the Sports Medicine
subspecialty of orthopaedics, and spent 5 years practicing general
orthopaedics in Centralia, WA. She earned a Bachelor’s Degree at
Whitman College, and earned her Master’s degree in Physician Assistant
Studies in 2005 from Samuel Merritt University in Oakland, California.
Heather grew up in Yakima, Washington, and made Olympia her home in
2002. She currently lives in Olympia with her husband and two children.
She enjoys cycling, volleyball, traveling, and spending time with her
family. Heather and her husband love to see their children grow and to
explore the world with them.
Michael Skriletz, PA-C
Michael joined Olympia Orthopedic Associates in September of 2015 and
works directly with Dr. P. Brodie Wood at our Eastside location. He
received a Bachelor of Science in Physiology from the University of
Washington followed by a Master of Science in Physician Assistant
Studies at the University of Florida.
Michael grew up in Olympia and loves bicycling, swimming and playing
tennis.
Rebecca Waggoner, ARNP
Rebecca received a Bachelor of Science in Nursing from Pacific Lutheran
University followed by a Master’s of Science in Nursing from the
University of South Alabama. She is a nationally certified as an Acute Care
Nurse Practitioner through the American Nurses Credentialing Center
(ANCC). Rebecca’s background includes 5 ½ years as a critical care nurse
providing nursing care and treatment to patients with various
neurosurgical and neurologic conditions at St. Peter’s Hospital.
Rebecca enjoys spending time with her three children. She also enjoys
attending traveling, paddle boarding, running, and skiing.
WAAG
Did you miss a Week at a Glance? We will now be archiving the WAAG
on the intranet. They will be located under the “Clinic” tab.
Wednesday, September 2, 2015
Flash Back Friday Photos
Please be sure to send in your photos for Flash Back Friday! It is a great
way to get to know employees around the organization. Please email
photos to Jacque Stahl @ jstahl@olyortho.com.
Blue Thursday!
Don’t forget to show your Seahawks pride by wearing your Seahawks
gear or colors tomorrow! Since the game is not on a Friday; game day on
the top, business attire on the bottom. Go Hawks beat the Raiders!
Welcome (and welcome back) New Providers!!!!
Heather Cushing, MPAS, PA-C
Heather returned to Olympia Orthopaedic Associates after spending 15
months working in Trauma & Orthopaedics for the National Health
System in England. She works with Dr. Timothy DuMontier, specializing in
foot and ankle. She has previously worked at OOA with Dr. William
Peterson. Heather has experience working in the Sports Medicine
subspecialty of orthopaedics, and spent 5 years practicing general
orthopaedics in Centralia, WA. She earned a Bachelor’s Degree at
Whitman College, and earned her Master’s degree in Physician Assistant
Studies in 2005 from Samuel Merritt University in Oakland, California.
Heather grew up in Yakima, Washington, and made Olympia her home in
2002. She currently lives in Olympia with her husband and two children.
She enjoys cycling, volleyball, traveling, and spending time with her
family. Heather and her husband love to see their children grow and to
explore the world with them.
Michael Skriletz, PA-C
Michael joined Olympia Orthopedic Associates in September of 2015 and
works directly with Dr. P. Brodie Wood at our Eastside location. He
received a Bachelor of Science in Physiology from the University of
Washington followed by a Master of Science in Physician Assistant
Studies at the University of Florida.
Michael grew up in Olympia and loves bicycling, swimming and playing
tennis.
Rebecca Waggoner, ARNP
Rebecca received a Bachelor of Science in Nursing from Pacific Lutheran
University followed by a Master’s of Science in Nursing from the
University of South Alabama. She is a nationally certified as an Acute Care
Nurse Practitioner through the American Nurses Credentialing Center
(ANCC). Rebecca’s background includes 5 ½ years as a critical care nurse
providing nursing care and treatment to patients with various
neurosurgical and neurologic conditions at St. Peter’s Hospital.
Rebecca enjoys spending time with her three children. She also enjoys
attending traveling, paddle boarding, running, and skiing.
WAAG
Did you miss a Week at a Glance? We will now be archiving the WAAG
on the intranet. They will be located under the “Clinic” tab.
Happy Birthday!!!
Michelle Buckingham- Westside
Anniversaries!!!
Dyanna Babcock, Eastside- 1 year
Thursday, September 3, 2015
Go Seahawks beat the Raiders!
Department News
Do you have news that you would like to share about your department?
Kudos, success stories? Make sure you share those moments by sending
them to Jacque Stahl, jstahl@olyortho.com.
WELCOME TO OOA!!
Larissa Jenkinson joined the ASC staff as the new PACU RN. Larissa is very
excited to be joining the team at the surgery center. She grew up in
Russia and has been enjoying her life in the U.S. for the last 18 years.
Larissa has been a nurse for the last 9 years and truly enjoys serving
others with a nurturing and compassionate attitude. Larissa has a ballet
background in Russia and she loves yoga and a healthy lifestyle. She is
also a Esthetician and a licensed Massage Therapist. She is a mother of a
13 and 16 year old who keep her very busy. Larissa comes from the
Lakewood Surgery Center where she was holding an admission/PACU
position for two years. Larissa says that she “Loves Surgery!”
Welcome Meghan Sampson to the ASC team as the new Administrative
Support Coordinator. Meghan is married with 3 children and a dog.
Meghan’s family loves to camp, boat, fish, and go to church. She was
active duty Army for 7 years and worked in D.OD for 10 years.
Shelly Ford joins the ASC team working as a RN. Shelly has worked for
Providence Centralia for the last 18 years, the last 9 being in the OR. She
is the mom of 15 year old triplets. Shelly’s hobbies include hiking and
kayaking.
Happy Birthday!!!
Nicole Nolan- Westside PT
Ben Shah- Admin
Anniversaries!!!
Dr. Hamblin, Westside- 1 year
Friday, September 4, 2015
College Football is Back!!!!!
Labor Day Weekend!!
Enjoy your 3 day weekend! Here are some things to check out if you are
staying in town,
Harbor Days
Staycation Guide
Olympia Events Calendar
Department News
Do you have news that you would like to share about your department?
Kudos, success stories? Make sure you share those moments by sending
them to Jacque Stahl, jstahl@olyortho.com.
Happy Birthday!!!
Kate Catrambone- Registration
Anniversaries!!!
Janet Yeager, Billing- 6 years
Tuesday, September 8, 2015
Happy Pumpkin Spice Latte Day!!
Which also coincides with……
Tip of the Week
How to Create Loyalty
1. Find ways to create a memorable experience for patients so they
become advocates
2. Don’t just meet customer expectations, you MUST exceed them
3. Use the customer’s name in conversation to help an emotional
attachment
4. Be consistent about the service you offer and treat each person with
respect
5. Always look for ways to raise the service bar- Never accept the status
quo
Birthdays!!
Yvonne Feely- MRI
Anniversaries!!!
Shannon Lowery, Eastside- 1 year
Wednesday, September 9, 2015
OOA Company Picnic
*Flyer*
Community Event- Brats, Brews and Brands
Come check out Brats, Brews and Bands this weekend, Saturday, Sept.
12th at SPSCC. The festival is a fundraiser and all proceeds will be
donated to local charities. Check out what bands are playing and more at
http://www.bratsbrewsandbands.com/. Tickets are $10, if you want to
buy in advance, contact Brandi Blankenship. Ext. 1155.
Tip of the Week
How to Create Loyalty
1. Find ways to create a memorable experience for patients so they
become advocates
2. Don’t just meet customer expectations, you MUST exceed them
3. Use the customer’s name in conversation to help an emotional
attachment
4. Be consistent about the service you offer and treat each person with
respect
5. Always look for ways to raise the service bar- Never accept the status
quo
Birthdays!!
Ashley Hoskins- Eastside
Thursday, September 10, 2015
Blue Friday!
Don’t forget to show your Seahawks pride by wearing your Seahawks
gear or colors tomorrow for the first game of the regular season!
Welcome to OOA!!
Taylor Stork joined the Westside X-ray team as their new tech. After you
talk with Taylor for a minute you will realize by her accent that she is not
from here, but from the South. She is from Mississippi to be exact!
Taylor’s husband is in the Air Force and currently deployed overseas until
December. She says that this is their first duty station and it is a huge
adjustment for her. Taylor and her husband have the “most precious 15
month old boy named Jensen Matthew and a 2 year old Boston Terrier
named Jax.” In Taylor’s spare time, besides taking care of her son, she
loves to read, run, and play guitar. Taylor says that she is a bit OCD with
her organizational skills so if you randomly see her straightening things
out, that’s just her. She is excited to be working for OOA and can’t wait to
meet everyone!
Nathan Bowman is the newest addition to the Westside Clinic. He is Dr.
Snow’s new Medical Assistant. Nathan is 31 years old, born and raised in
Olympia. Nathan has been in the medical field for 11 years. HE started as
an EMT/Firefighter then moved to Group Health as a Medical Assistant in
Urgent Care for 3 years. Nathan says that he and his wife are excited to
be part of the OOA family.
Kristi Bushell has rejoined the OOA team and is now working in Physical
Therapy as a Certified Occupational Therapy Assistant. She is very excited
to be back after two years of school. Kristi enjoys hiking, backpacking,
camping, and spending time with her family. Welcome back to the OOA
family Kristi!
OOA Company Picnic
*Flyer*
Community Event- Brats, Brews and Brands
Come check out Brats, Brews and Bands this weekend, Saturday, Sept.
12th at SPSCC. The festival is a fundraiser and all proceeds will be
donated to local charities. Check out what bands are playing and more at
http://www.bratsbrewsandbands.com/. Tickets are $10, if you want to
buy in advance, contact Brandi Blankenship. Ext. 1155.
Birthdays!!!
Sam Madrigal- Westside
Friday, September 11, 2015
Go Seahawks!!!
Brats, Brews and Bands
Come check out Brats, Brews and Bands this weekend, Saturday, Sept.
12th at SPSCC. The festival is a fundraiser and all proceeds will be
donated to local charities. Check out what bands are playing and more at
http://www.bratsbrewsandbands.com/. Tickets are $10, if you want to
buy in advance, contact Brandi Blankenship. Ext. 1155.
Weekend Events Around Thurston County
Do you know of a fun event that you would like to share? Please email
Jacque Stahl your event, jstahl@olyortho.com.
Also, check out more Olympia Events Calendar on ThurstonTalk.com
Welcome to OOA!!
Taylor Stork joined the Westside X-ray team as their new tech. After you
talk with Taylor for a minute you will realize by her accent that she is not
from here, but from the South. She is from Mississippi to be exact!
Taylor’s husband is in the Air Force and currently deployed overseas until
December. She says that this is their first duty station and it is a huge
adjustment for her. Taylor and her husband have the “most precious 15
month old boy named Jensen Matthew and a 2 year old Boston Terrier
named Jax.” In Taylor’s spare time, besides taking care of her son, she
loves to read, run, and play guitar. Taylor says that she is a bit OCD with
her organizational skills so if you randomly see her straightening things
out, that’s just her. She is excited to be working for OOA and can’t wait to
meet everyone!
Nathan Bowman is the newest addition to the Westside Clinic. He is Dr.
Snow’s new Medical Assistant. Nathan is 31 years old, born and raised in
Olympia. Nathan has been in the medical field for 11 years. HE started as
an EMT/Firefighter then moved to Group Health as a Medical Assistant in
Urgent Care for 3 years. Nathan says that he and his wife are excited to
be part of the OOA family.
Kristi Bushell has rejoined the OOA team and is now working in Physical
Therapy as a Certified Occupational Therapy Assistant. She is very excited
to be back after two years of school. Kristi enjoys hiking, backpacking,
camping, and spending time with her family. Welcome back to the OOA
family Kristi!
OOA Company Picnic
*Flyer*
Birthdays!!!
11th- Jessica Dixon, Registration
13th – Donna Bouret, ASC
Frank Krause, Westside
Anniversaries!!!
11th- Pamela Donnelly, Westside- 1 year
12th Catherine Bower, ASC- 10 years
Monday, September 14, 2015
Physician Spotlight: Dr. Jerome Zechmann
Dr. Jerome Zechmann’s expertise covers many of the orthopedic sub
specialties including total joint replacements, sports injuries, shoulder
injuries, and fractures. He is also one of the few orthopaedic surgeons
that performs a minimally invasive hip replacement technique called,
SUPERPATH.
Dr. Zechmann has been in practice with Olympia Orthopedic Associates
since 1993. He grew up in Olympia, where his dad was one of the
founding members of OOA. Dr. Zechmann, and his wife, Cynthia, a
professional harpist, have a blended family of five. He also loves the
outdoors and his hobbies include photography, hiking, skiing and boating.
Upcoming Lecture: Dr. Zechmann
Dr. Zechmann will be giving a lecture NEXT Tuesday, September 22nd on
a minimally invasive technique he uses for hip replacements. This lecture
will take place in the lobby of our Westside Clinic at 5:30pm. Please be
sure to let friends, family and patients know about this community
lecture.
Tip of the Week: CUSTOMER SERVICE
It takes months to find a customer and only seconds to lose one!
The Customer….is the most important person in our business.
The Customer….is not dependent on us, we are dependent on them.
The Customer….is not an interruption of our work, but the purpose of it.
The Customer….is is part of our business, not an outsider.
The Customer….is not someone to argue or match wits with, but
someone to welcome.
The Customer….is deserving of the most courteous and attentive
treatment we can give to them.
The Customer….is the person who makes it possible to pay your salary
whether you work in the front office, the back office or anywhere in OOA.
Tuesday, September 15, 2015
Physician Spotlight: Dr. Jerome Zechmann
Dr. Jerome Zechmann’s expertise covers many of the orthopedic sub
specialties including total joint replacements, sports injuries, shoulder
injuries, and fractures. He is also one of the few orthopaedic surgeons
that performs a minimally invasive hip replacement technique called,
SUPERPATH.
Dr. Zechmann has been in practice with Olympia Orthopedic Associates
since 1993. He grew up in Olympia, where his dad was one of the
founding members of OOA. Dr. Zechmann, and his wife, Cynthia, a
professional harpist, have a blended family of five. He also loves the
outdoors and his hobbies include photography, hiking, skiing and boating.
Upcoming Lecture: Dr. Zechmann
Dr. Zechmann will be giving a lecture NEXT Tuesday, September 22nd on
a minimally invasive technique he uses for hip replacements. This lecture
will take place in the lobby of our Westside Clinic at 5:30pm. Please be
sure to let friends, family and patients know about this community
lecture.
Tip of the Week: CUSTOMER SERVICE
It takes months to find a customer and only seconds to lose one!
The Customer….is the most important person in our business.
The Customer….is not dependent on us, we are dependent on them.
The Customer….is not an interruption of our work, but the purpose of it.
The Customer….is is part of our business, not an outsider.
The Customer….is not someone to argue or match wits with, but
someone to welcome.
The Customer….is deserving of the most courteous and attentive
treatment we can give to them.
The Customer….is the person who makes it possible to pay your salary
whether you work in the front office, the back office or anywhere in OOA.
Birthdays!!!
David Tobin- Westside
Anniversaries!!!
Eric Moss, Eastside- 1 year
Wednesday, September 16, 2015
Fun Committee Event!
Welcome Back Carrington!!
OOA is pleased to welcome back Carrington Sedgewick, PA-C! Carrington
has rejoined Team Agtarap who he had worked with previously.
Upcoming Lecture: Dr. Zechmann
Dr. Zechmann will be giving a lecture NEXT Tuesday, September 22nd on
a minimally invasive technique he uses for hip replacements. This lecture
will take place in the lobby of our Westside Clinic at 5:30pm. Please be
sure to let friends, family and patients know about this community
lecture.
Anniversaries!!!
Kristina Brenneis, Westside- 2 years
Julie Jump, ASC- 7 years
Tiffany Kless, Westside- 1 year