UNCLASSIFIED USPACOM Information Management/Knowledge Management (IM/KM) SOP In Support of OPERATION DAMAYAN Table of Contents SECTION 1: GENERAL INFORMATION ................................................................................2 1.1 (U) OPERATIONS SUMMARY .............................................................................................2 1.2 (U) PURPOSE ........................................................................................................................3 1.3 (U) SCOPE AND APPLICABILITY .......................................................................................3 SECTION 2: INFORMATION SHARING ....................................................................................3 2.1 (U) WEB PAGES ...................................................................................................................3 2.1.1 (U) USPACOM Web Pages............................................................................................3 2.1.2 (U) USPACOM JOINT INTELLIGENCE OPERATIONS CENTER (PACOM JIOC) ....4 2.1.2 (U) All Partners Access Network (APAN) ...................................................................4 2.1.3 (U) Other Organization Web Pages .............................................................................5 2.2 (U) DECISION SUPPORT MATRIX/DECISION POINTS AND COMMANDER’S CRITICAL INFORMATION REQUIREMENTS (DSM/DP/CCIR)................................................5 2.4 (U) REQUEST FOR INFORMATION (RFI) ...........................................................................7 SECTION 3: MESSAGING .............................................................................................................7 3.1 (U) E-MAIL .............................................................................................................................7 SECTION 4: DISTRIBUTED COLLABORATION .........................................................................8 4.1 (U) Defense Connect Online (DCO) ....................................................................................8 4.1.1 DCO/Jabber Security Policy.........................................................................................8 4.1.2 (U) User Registration for DCO .....................................................................................9 4.1.3 (U) DCO Guidelines ..................................................................................................... 10 4.1.5 (U) DCO Support .......................................................................................................... 11 UNCLASSIFIED UNCLASSIFIED 4.2 (U) Video Teleconference (VTC) ....................................................................................... 11 4.2.1 Action Officer Procedures and Responsibilities ..................................................... 11 4.2.2 VTC Priorities ............................................................................................................... 13 4.3 (U) TELEPHONE ................................................................................................................. 13 SECTION 5: DAILY INFORMATION REQUIREMENTS AND REPORTS ................................. 13 5.1 (U) Joint Operations Center (JOC) Update Brief (JUB) ..................................................... 13 5.1.1 (U) Responsibilities ............................................................................................................ 13 5.1.2 (U) Procedures .................................................................................................................... 14 5.1.3 (U) JUB Assistance............................................................................................................. 14 5.2 Situation Reports (SITREPS) ................................................................................................ 14 SECTION 6: INFORMATION ASSURANCE ...................................................................................... 15 6.1 (U) CLASSIFICATION GUIDANCE ........................................................................................... 15 6.1.1 (U) Handling Instructions ................................................................................................... 15 6.3 (U) OPERATIONS SECURITY (OPSEC) / COMMUNICATIONS SECURITY (COMSEC) ................................................................................................................................................................ 15 SECTION 7: LESSONS LEARNED...................................................................................................... 15 SECTION 8: TRAINING .......................................................................................................................... 16 SECTION 9: ADDITIONAL INFORMATION ....................................................................................... 16 SECTION 1: GENERAL INFORMATION 1.1 (U) OPERATIONS SUMMARY Typhoon Haiyan struck the Philippines on 8 Nov 13 in the central regions of Leyte at Super Typhoon Strength. As of 9 Nov, the government of the Republic of Philippines (GRP) is reporting 258 deaths, 4 missing and 4.3 million people affected across 27 provinces. Numbers are expected to dramatically rise as resuce and assessment capabilites reach currently limited access areas and assessments continue to define the 2 UNCLASSIFIED UNCLASSIFIED situation. Tacloban has been one of the hardest hit cities with hundreds being assumed dead and 90% of buildings in the region experiencing significant damage, including the international airport USAID/OFDA (DEPT OF STATE) is the US lead federal agency (LFA) and has deployed a disaster assistance response team (DART) to the Philippines. Key shortfalls identified by the LFA are intra-theater airlift, search and rescue support, general ISR support, and support the logistics framework for relief (TBD). These shortfalls have generated a USAID/OFDA request for DoD support. 1.2 (U) PURPOSE The purpose of this document is to define the IM and KM applications, systems and processes USPACOM will use in support of OPERATION DAMAYAN. It is designed to improve interoperability USPACOM-wide. This SOP is intended to form the foundation and guidance required to conduct effective and efficient IM and KM within USPACOM. 1.3 (U) SCOPE AND APPLICABILITY This SOP applies to all military, DOD civilian, and DOD contractor personnel at USPACOM assigned to or performing duties in support of a crisis. Commands supporting this crisis shall become familiar with the information and collaborative tools discussed in this SOP in order to effectively collaborate and share information throughout the Pacific Theater. This section describes the basic tools and procedures for USPACOM to share information during a crisis. SECTION 2: INFORMATION SHARING 2.1 (U) WEB PAGES 2.1.1 (U) USPACOM Web Pages The USPACOM homepage provides links to USPACOM directorates and subordinate commands. The USPACOM Homepage is http://psp.hq.pacom.smil.mil/. The USPACOM Joint Operations Center (JOC) web page provides links to USPACOM AOR operational information and access to other relevant web sites. It is a one-stop site for exercise and operational points of contact (POCs), requests for information (RFIs), significant events, orders, reports and briefings for the combatant commander, and lessons learned. The USPACOM JOC web page is http://psp.hq.pacom.smil.mil/joc/Pages/default.aspx. 3 UNCLASSIFIED UNCLASSIFIED The JOC OPERATION DAMAYAN site is located at http://psp.hq.pacom.smil.mil/joc/operations/ForeignHumanitarianAssistance/default.asp x and it contains information specific to the operation up SECRET//US ONLY 2.1.2 (U) USPACOM JOINT INTELLIGENCE OPERATIONS CENTER (PACOM JIOC) PACOM JIOC portal provides common situational awareness of Tier-1 intelligence activities. Portal is open for public access not requiring any username or password to view information. To contribute or post products, request for access is required. Portal serves two fold - gateway to pull information / subscribe to products giving insight to what the JIOC is currently working on and as the workspace for the JIOC enterprise. The portal is representative of all the JIOC analytical divisions and functional areas in support of a crisis or exercise. The PACOM JIOC OPERATION DAMAYAN site is located at http://pacom.dodiis.smil.mil/sea/haiyan/default.aspx . It is contains intelligence information specific to the operation up to SECRET//NOFORN The JWICS REL FVEY Collaboration area in support of this operation is located at in QSpace http://qspace.dodiis.us.qlat/groups/philippines A StoneGhost account is not required to access this area, but a Q-Space Account is. For more details refer to the instructions. 2.1.2 (U) All Partners Access Network (APAN) APAN supports unclassified information exchange and collaboration between the United States Department of Defense (DOD) and any external country, organization, agency or individual that does not have ready access to traditional unclassified DOD systems and networks. The APAN publicly accessible community in support of OPERATION DAMAYAN has been established and is located at https://community.apan.org/typhoonhaiyan/default.aspx . Individual users can post information on the site and should only post information which can be seen by the general public. In order to contribute content, potential contributors will need an APAN account To request an APAN account, visit https://community.apan.org/default.aspx and click on “Join” in the top right corner. Account requests are reviewed and approved within 24 hours. A closed community site for imagery and maps specific to the operation with restricted membership has been established at 4 UNCLASSIFIED UNCLASSIFIED https://community.apan.org/practice/imager/typhoon_haiyan/default.aspx. To request membership, go to the site and click on “Request Membership” in the pop-up window. 2.1.3 (U) Other Organization Web Pages MARFORPAC - https://portal.mfp.usmc.smil.mil/events/Philippines-HADR31W/SitePages/Default.aspx PACFLT MOC – https://cas.cpf.nmci.navy.smil.mil/navy/cpf/home.nsf/Main.html?openPagehttp:// PACAF Daily Operations Update https://pacaf.ops.hickam.af.smil.mil/bpt/index.cfm?event=page.iframe&briefing_id=269& tab_id=1789 Any other links pertaining to this operation should be sent to the USPACOM JOC IM (joc.im.pacom@pacom.smil.mil) to be added to the operations page 2.2 (U) DECISION SUPPORT MATRIX/DECISION POINTS AND COMMANDER’S CRITICAL INFORMATION REQUIREMENTS (DSM/DP/CCIR) USPACOM J35 establishes and updates the decision support matrix. J35 presents recommendations for decision points during the PACOM Update Brief (PUB). CCIRs are elements of information required by the Commander that directly affect decision-making. They are a key information management tool for the Commander and help assessment of the operational environment and identify decision points during the operation. USPACOM's CCIRs and decision points are located in the CCIR Tracker at http://pspusa.hq.pacom.smil.mil/sites/joc/Pages/sigccirext.aspx . The CCIRs and decision points may change as the operation progresses. J2 establishes and updates Priority Intelligence Requirements (PIRs). J33 establishes and updates the Friendly Force Information Requirements (FFIRs). J34 establishes and updates Essential Elements of Friendly Information (EEFIs). Latest PIR and FFIRs are posted on the OPERATION DAMAYAN site 2.3 (U) BATTLE RHYTHM AND BOARDS, BUREAUS, CENTERS, CELLS AND WORKING GROUPS (B2C2WG) The battle rhythm is a deliberate continuous cycle of command activities intended to synchronize current and future operations. The USPACOM Battle Rhythm(s) will be supervised by the USPACOM Chief of Staff (CoS) and managed by the Battle Rhythm Working Group (BRWG). Battle Rhythm Owners (BRO) will verify meeting times and locations, links to websites, and relationships to other B2C2WGs. JTFs, Components, 5 UNCLASSIFIED UNCLASSIFIED and Sub-Unifieds use the Tier 1 Battle Rhythm to plan and execute Tier 2 and Tier 3 Battle Rhythms The Battle Rhythm is flexible and can be changed when required. However, it is important that such changes be thoroughly de-conflicted with other USPACOM events and coordinated with higher and lower headquarters. Changes will follow the process below: Complete Cross-Staff Coordination for all affected Directorates/B2C2WGs B2C2WG 7 Minute Drill vetted by the BRWG Change/Addition approved by CoS USPACOM CoS ICW USPACOM JOC will notify higher, lateral, and subordinate commands of any applicable changes to the USPACOM Battle Rhythm The current USPACOM Battle Rhythm is posted at http://psp.hq.pacom.smil.mil/sites/common/b2c2wg/brwg/Documents/Typhoon%20Resp onse%20BR%20Time%20Matrix.xlsx The B2C2WG pages are information nodes and will be utilized to the maximum extent possible as a primary source for collaboration and posting/publishing of final products/deliverables, This will facilitate information sharing and reduce multiple locations where information is stored. B2C2WG 7-Minute Drills will address the details of each event and provide the: Purpose of the event, Inputs, Outputs (products needed for the event and produced by it), Key Tasks, Chair & Facilitator for the event, Location & Time, Membership, and a Point Of Contact (POC). These 7-Minute Drills will be maintained at the B2C2WG workspaces. USPACOM B2C2WG workspaces are located at: US Only - http://psp-usa.hq.pacom.smil.mil/sites/common/b2c2wg/default.aspx REL FVEY - http://psp.hq.pacom.smil.mil/sites/common/b2c2wg/default.aspx The workspaces will contain information on group meetings, collaboration areas, important files, products and reference material. Personnel outside of USPACOM Headquarters can view the B2C2WG workspaces at http://psp-usa.hq.pacom.smil.mil/ops/Pages/default.aspx. Personnel outside of USPACOM Headquarters needing more than "read" access to B2C2WG workspaces need to register for an external account at http://psp.hq.pacom.smil.mil/orgareas/J6/J64/J642/ext_user/Pages/default.aspx. Coordinate with B2C2WG POC prior to submission to get their approval for account creation. POCs should be listed within each B2C2WG workspace. Once the account is created, the sponsor will need to add the user to their group member list to allow them to add/edit information on the site. 6 UNCLASSIFIED UNCLASSIFIED 2.4 (U) REQUEST FOR INFORMATION (RFI) RFI is any specific time-sensitive ad hoc requirement for information or products to support an ongoing crisis or operation not necessarily related to standing requirements or scheduled production. An RFI can be initiated to respond to operational requirements and will be validated IAW Command procedures (JP 2-0). The method for organizations outside of USPACOM Headquarters to request information from USPACOM is the RFI tool located at http://pspusa.hq.pacom.smil.mil/sites/joc/Pages/RFITracker.aspx. The RFI tool is only for requests between different commands. Normal staffing questions will be worked at the AO level. All requests need to be reviewed and validated by the organization's RFI manager. Requests need to be as detailed as possible. Include any background information, justification, product details, etc. Also, provide a reasonable suspense. This will assist USPACOM in assigning the RFI to the appropriate JOC watchstander and ensure a complete answer is given in a timely manner. The JOC OPSO or designated RFI manager will validate the request, assign an appropriate POC to answer the RFI, and ensure the requestor receives an answer to the RFI. For coalition partners who cannot access our RFI tracker, send RFIs to the JOC OPSO at joc.opso.pacom@pacom.smil.mil SECTION 3: MESSAGING 3.1 (U) E-MAIL E-mail is a valuable tool for providing information. Given the store-and-forward nature of e-mail, it should not be used as the primary means for distribution of near-real-time information or formal orders. E-mail is an effective method for providing read-ahead draft copies, record message traffic, or other draft documents requiring review by multiple users. Consideration must be given to size of attached documents. Large files shall be posted on the web and their links provided to reduce network loading. Following guidelines apply when generating Operation-specific e-mails: Use ‘OP DAMAYAN’ at beginning or end of subject line The USPACOM JOC Watch Team e-mail addresses are available at http://psp.hq.pacom.smil.mil/joc/JOCOnly/Lists/Joc%20Seats/AllItems.aspx 3.1 (U) AMHS Messages Message traffic volume always increases significantly during a major operation, and the ability of watchstanders and leadership to effectively review it depends on how it is sorted and routed. 7 UNCLASSIFIED UNCLASSIFIED Use OP DAMAYAN for the OPER/ line for all OPERATION DAMAYAN message traffic so that internal AHMS filters can be set up to auto-forward or sort message traffic. OP/DAMAYAN will be the line just prior to the message ID (MSGID) line. SECTION 4: DISTRIBUTED COLLABORATION 4.1 (U) Defense Connect Online (DCO) (U) Effective 01 June 2008, Defense Information Systems Agency's (DISA) enterprise collaboration service, Defense Connect Online (DCO), became the primary service for synchronous collaboration within the Department of Defense on SIPRNET and NIPRNET. DCO is comprised of two tools Adobe Connect or DCO - a web conferencing tool XMPP Chat or Jabber - an extensible messaging and a presence protocol (XMPP) based instant messaging tool 4.1.1 DCO/Jabber Security Policy (U) The USPACOM Theater must ensure a secure environment for the timely sharing of sensitive information and minimize the potential for compromise of critical information. DCO room hosts and JABBER room owners/administrators are ultimately responsible for the security of their rooms to include information security. (U) The following policies apply to both DCO (Adobe Connect) and Jabber: All new accounts issued on the DCO service must be individual accounts unless approved by DISA's DCO Program Office. Existing functional or group accounts may be used only if individual accountability can be maintained by means of an approved watchbill (duty schedule) for the account. The following policies apply to NIPR DCO (Adobe Connect): Hosts of NIPRNET DCO rooms may, at their discretion, permit guest access by individuals who are not eligible for DCO accounts. Caution should be taken when approving guest logins to ensure only authorized participants are in the room. Non-CAC users shall log in as a guest with their name, organization and position Public NIPR DCO rooms are allowed, but discouraged. The following policies apply to SIPR DCO (Adobe Connect): Need-to-know principles apply 8 UNCLASSIFIED UNCLASSIFIED Guest access to PACOM AOR rooms is forbidden. Guest access in SIPRNET DCO rooms pose an unacceptable information security risk since guests can mask their true identity. (U) SIPRNET DCO rooms must be private. Public rooms are forbidden because they allow access to anyone with a DCO account (U) Hosts are responsible for adding users to the room's access control list(ACL). Hosts must periodically review ACL to remove individuals no longer requiring access (U) The following policies apply to NIPR Jabber (XMPP Chat): Open (non-access controlled) Jabber rooms are allowed, but discouraged Owners and administrators must periodically review the ACL, if used, to remove individuals no longer requiring access (U) The following policies apply to SIPR Jabber (XMPP Chat): Need-to-know principles apply Open Jabber rooms are permissible when the room owner/administrator believe the need to collaborate outweighs the risk introduced by opening the room to all. Administrators are encouraged to used closed, access controlled, rooms whenever possible Posts in open rooms should receive extra scrutiny prior to being acted upon Room owners/administrators must carefully vet all attendees in both open and closed rooms due to ability for users to change their display names. Right-click a name to view the true identity of an attendee. 4.1.2 (U) User Registration for DCO (U) In accordance with CJCSM 6510.01 Defense-in-Depth: Information Assurance (IA) and Computer Network Defense (CND), all accounts issued on the DCO service must be individual accounts in order to: 1. 2. 3. 4. Establish individual accountability; Identify illicit use of a password or loss of a password; Be used for an audit trail of the activities of a user; and Avoid the need to change the password of an entire group when a single member of the group leaves or loses authorized privileges. (U) All registrations will be done on NIPRNET using CAC authentication. A NIPRNET DCO account is required before requesting a SIPRNET DCO account Request NIPRNET DCO accounts at https://www.dco.dod.mil/ on the NIPRNET o Click the green "Register" button o Enter PIN when prompted o Complete profile and click "Submit" button 9 UNCLASSIFIED UNCLASSIFIED Request a SIPRNET DCO account o Login to NIPRNET DCO account with CAC o Click on "My Account" under "My DCO" o Update profile to include SIPRNET e-mail address and click "Request SIPR DCO Account" o You will receive SIPRNET e-mail with account info within 48 hours o Must login and complete SIPRNET DCO profile within 30 days 4.1.3 (U) DCO Guidelines (U) DCO provides many capabilities. This section is designed to help users make effective and secure use of DCO capabilities. USPACOM DCO rooms are created as private, persistent rooms. Plan ahead, determine which rooms you will need access to, and contact the room's POC to get added to the access list. To find rooms and their POCs, use the USPACOM DCO Navigation tool located at http://psp.hq.pacom.smil.mil/InfoCenter/PacificTheaterCollaboration/Pages/DCO _Navigation.aspx This tool is no longer maintained so information on the site may be outdated and inaccurate The organizationally assigned hosts (i.e., the POC listed in the USPACOM DCO Navigation Tool, along with any other hosts assigned by this POC) are responsible for the management of their DCO room(s). o They determine room access and are responsible for the enforcement of USPACOM policy and TTPs. o Organizational hosts must routinely scrub their room access lists, removing outdated entries, unknown personnel, and any group/functional accounts. DO NOT have multiple DCO rooms up at the same time unless they are used strictly for text chat. The DCO audio bleeds over from room to room. If you will be conducting DCO meetings with personnel who are on bandwidth constrained networks, refer to DCO On-Demand Training module C-14 to optimize performance. Additional procedures and usage tips are available at http://psp.hq.pacom.smil.mil/InfoCenter/PacificTheaterCollaboration/Documents/ Pacific%20Theater%20Collaboration%20Guidance.docx Jabber specific help is available at http://psp.hq.pacom.smil.mil/InfoCenter/PacificTheaterCollaboration/Documents/ DCO%20Jabber%20Chat%20(Basics).ppsx 4.1.4 (U) DCO Training 10 UNCLASSIFIED UNCLASSIFIED DCO live training is conducted by the Defense Information Systems Agency (DISA). DCO training sessions are open to anyone needing initial or refresher training. These live training sessions focus on DCO Web Conferencing using Adobe Connect. Sessions are broken-down into Basic, Intermediate and Advance skills, are each 2 hours long, and are held over the course of 3 consecutive days. (Note: Most users will only need Basic and Intermediate skills). DISA offers DCO training a few times a month with at least one of set of training optimized for PACOM AOR timezones. Users should have a headset with microphone. A user account on DCO NIPRNet is a must. For more info, including the current schedule, visit NIPRNet site https://www.dco.dod.mil/public/dsp/liveTraining.cfm. If you are short on time, use the On-Demand Training available within DCO. Tailor your training based on your individual needs. The training modules are located on DCO at https://www.dco.dod.smil.mil/public/dsp/tutorials.cfm . Each module ranges in length from 1 to 10 minutes. 4.1.5 (U) DCO Support The DISA-provided DCO Help Desk is available 24x7 and may be contacted via: NIPRNET E-Mail: nces@csd.disa.mil SIPRNET E-Mail: NCESColumbus@cols.csd.disa.smil.mil DSN Phone: 312-850-3136 Commercial Phone: 614-692-3136 Toll Free Phone: 1-800-447-2457 When reporting an issue, please provide the following information: Name (including rank or title), contact information (phone, e-mail), and location (city, state, country). 4.2 (U) Video Teleconference (VTC) Action officers responsible for coordinating VTCs in support of the Battle Rhythm must initiate their respective VTC scheduling as soon as possible to ensure requests are coordinated with all requested Component/external Commands and processed in a timely manner. The USPACOM VTC website is located at http://www2.hq.pacom.smil.mil/j6/j64/j642/j6428vtc/vtccalendar.asp. It provides links to the USPACOM VTC schedule, VTC request form, VTC help page, and POC info. VTC schedulers can be reached at 477-7746 and VTC technicians can be reached at 4777745 (Area codes are: DSN-315, Comm-808) 4.2.1 Action Officer Procedures and Responsibilities 4.2.1.1 Reserve a conference room with VTC capabilities 11 UNCLASSIFIED UNCLASSIFIED Invite the Directorate Conference Room (DCR) as an attendee to the meeting via the unclassified Navy/Marine Corps Intranet (NMCI) Outlook calendar. If the requested conference room/studio is not available or if the requested studio is preempted, it is the Action Officer’s responsibility to find a replacement studio. Rooms that can be raised to SCI by the SSO will require SCI-capable equipment (cables, modems, switches, etc.). If the conference room does not show up in the VTC scheduling web site, it can be scheduled using the “OTHER” option for requested studio. 4.2.1.2 Request VTC Support Request VTC support through the HQ USPACOM Secret Internet Protocol Router Network (SIPRNET) Portal, HQ Intranet tab, VTC schedule and request link or http://www2.hq.pacom.smil.mil/j6/j64/j642/J6428VTC/VTCCalendar.asp . VTC request forms must be completely filled out to properly schedule WAN and external site resources and to ensure a successful VTC. Incomplete requests will be rejected until the action officer updates the request with required information. VTC requests should be completed at least 72 hours in advance to allow adequate time to coordinate with external sites and service providers, which typically have time differences between 3 and 6 hours. The action officer or alternate can submit updates, deletions, additions, or cancellations via the web page. Changes within 48 hours release all the reserved WAN resources, and a new conference has to be built and compete with all other conferences requesting resources. Requests for J00/J01 level VTCs must include participants secure DRSN/STE telephone numbers for backup secure voice teleconference capability. If the web site is inoperative, schedule directly with Video Information Services (VIS), by calling (808) 477-7746 and providing the required scheduling information. 4.2.1.3 Conference Room Security The action officer is responsible for conference security to include: ensuring the need to know and clearance of personnel, abiding by HQ USPACOM security policies and approving external sites' participation. External sites are responsible for locally ensuring each participant is cleared for the VTC classification level. 4.2.1.4 Conference Room Support The action officer is responsible for providing personnel to run studio equipment and presentations during a VTC. The action officer is responsible for requesting training for use of the Nimitz-MacArthur Pacific Command Center (NMPCC) audiovisual (A/V) 12 UNCLASSIFIED UNCLASSIFIED equipment from the Directorate or VIS. Operational assistance with VTC and A/V equipment can be requested by calling (808) 477-7745. 4.2.2 VTC Priorities Emergent VTC requests (less than 72 hours) will be accommodated by VIS to the best of their ability. Flag Officer/General Officer and contingency requests will have first priority. All other requests will be handled on a first-come, first-served basis providing there are sufficient VIS manpower and resources available. HQ USPACOM staff will have first priority on all VTCs. VTC requests made by individuals or agencies outside of HQ USPACOM will require a HQ USPACOM sponsor to submit the request and support access requirements for the participants. 4.3 (U) TELEPHONE The USPACOM telecommunications support website is located at http://psp.hq.pacom.smil.mil/orgareas/J6/J64/J642/J6422/Pages/default.aspx. It provides resources regarding unclassified phones, STU/STEs, cells/pagers, and Red Switch. Users should contact their directorate Telephone Control Officers first to resolve any telephone issues. The USPACOM phone directory is located at http://medusa.hq.pacom.smil.mil:8080/misc_rep/servlet/misc_rep/template/reports,Sho wParameter.vm?reportFile=/PhoneRoster.jasper&format$String=pdf. Important contact information for other organizations will be posted on the JOC Website as they are made available. SECTION 5: DAILY INFORMATION REQUIREMENTS AND REPORTS 5.1 (U) Joint Operations Center (JOC) Update Brief (JUB) The JUB is a brief to update the USPACOM staff on the current situation within the Pacific AOR. It provides a common framework for the staff to plan and provide input into the Commander's decision process. The latest JUB is posted on the OPERATION DAMAYAN site 5.1.1 (U) Responsibilities USPACOM J3 designates the time, location, attendees, and agenda for the JUB Joint Operations Center (JOC) will: Incorporate into Battle Rhythm based on current situation Post JUB slide templates and guidelines Consolidate JUB slides 13 UNCLASSIFIED UNCLASSIFIED Directors will ensure slides are published on time and in the proper format. 5.1.2 (U) Procedures All personnel involved with the JUB will be familiar with the following procedures. Slides will be published on time. If unable to make the deadline, verbally brief updates o JUB Rehearsal is at 0730 o Slide lockdown is at 0800 If your office does not have a position within the JOC and is responsible for slides within the JUB, contact the JOC IM (joc.im.pacom@pacom.smil.mil, 477-7477) to get permissions to the Slide Library. Recommend having more than one person per shift with the ability to update slides. There will be no e-mailing of slides to JOC IM for incorporation into the JUB. Coalition partners should work with their US counterparts to insert slides into the brief Each directorate is responsible for formatting its slides properly. Guidelines along with sample slides are located at Master Briefing Template DO NOT e-mail slides to the JOC IM or JOC OPSO to upload into the brief unless priori coordination is done. Due to operations tempo prior to the brief, they will not have time to upload additional slides. Exceptions are as follows: o USFJ, USFK, ALCOM e-mail slides to JOC OPSO, joc.opso.pacom@pacom.smil.mil o COMPACFLT e-mail slides to JOC NAV Desk, joc.nav.pacom@pacom.smil.mil o PACAF e-mail slides to JOC AIR Desk, joc.air.pacom@pacom.smil.mil o USARPAC e-mail slides to JOC LNO, joc.arpac.pacom@pacom.smil.mil o MARFORPAC e-mail slides to JOC SOF/GND Desk, joc.gnd.pacom@pacom.smil.mil o SOCPAC e-mail slides to JOC SOF/GND Desk, joc.sof.pacom@pacom.smil.mil o Multinational Coordination Cell/OPG e-mail slides to Lt Col Parker, thomas.w.parker@pacom.smil.mil 5.1.3 (U) JUB Assistance For help with adding, deleting, and updating slides contact the JOC IM at 477-7494, joc.im.pacom@pacom.smil.mil. For help with computer hardware and other applications residing on the workstation, contact the NMCI Help Desk, 1-866-843-6624. 5.2 Situation Reports (SITREPS) SITREPS are periodic reports of the current situation. SITREPS can be found on both the JOC OPERATION DAMAYAN site and the APAN Typhoon Haiyan Response Site 14 UNCLASSIFIED UNCLASSIFIED SECTION 6: INFORMATION ASSURANCE 6.1 (U) CLASSIFICATION GUIDANCE Depending on the crisis the classification level will be determined as soon as possible and will be disseminated through official messaging channels. However, to ensure proper classification of documents and emails and to facilitate information sharing to the maximum extent possible, across the extended enterprise, please refer to PACOM’s Security Classification Guidance and the Foreign Disclosure Office (FDO), http://pspusa.hq.pacom.smil.mil/fdo/default.aspx. 6.1.1 (U) Handling Instructions Materials must be handled IAW their security markings. Classification markings shall be IAW Executive Order 12958 (classified national security information) and DoDM 5200.01, Vol 2 (DoD Information Security Program: Marking of Classified Information). Classification guidelines shall be considered in all aspects of planning and execution. 6.2 FOREIGN DISCLOSURE Foreign Disclosure/Release requests will be submitted at http://pspusa.hq.pacom.smil.mil/fdo/default.aspx. Additionally, to help with writing for release or for more clarification, training is available at, http://psp-usa.hq.pacom.smil.mil/fdo/Topics/Training.aspx . 6.3 (U) OPERATIONS SECURITY (OPSEC) / COMMUNICATIONS SECURITY (COMSEC) OPSEC (which includes COMSEC) is the process of denying adversaries information about USPACOM capabilities and intentions by identifying, controlling, and protecting indicators associated with planning and conducting military operations. OPSEC/COMSEC is everyone’s responsibility. Do not discuss operational or intelligence matters in public places, i.e., building hallways, eating establishments, etc. Use secure phones, faxes and e-mails whenever possible. Always report unusual activities and inquiries Individual movement information is sensitive, may have OPSEC implications, and may be classified according to content. SECTION 7: LESSONS LEARNED The USPACOM Lessons Learned and Issue Resolution Program promotes the recurrence of successful outcomes and prevents recurrence of unsuccessful outcomes. To support this goal, USPACOM uses the Joint Lessons Learned Information System (JLLIS) to document and manage observations/lessons learned. 15 UNCLASSIFIED UNCLASSIFIED Submit Lessons Learned at http://pspusa.hq.pacom.smil.mil/sites/j7/j71/J717/Lists/Operation%20Damayan%20Collection%2 0Tool/Presentation%20View.aspx Everyone is encouraged to submit observations on processes/outcomes that worked well and processes/outcomes that need improvement. SECTION 8: TRAINING Each command is responsible for maintaining trained operators for IM tools, processes, and procedures. Below are listed a few USPACOM training resources: SharePoint Help and Training: http://psp.hq.pacom.smil.mil/Help/Pages/default.aspx Defense Connect Online (DCO) Training. DCO Demand Training is available from the User Resources pane on both the NIPR and SIPR DCO portals. The training consists of 26 pre-recorded modules covering specific topics. Modules vary in length between one and 10 minutes. DISA also provides live training classes. Refer to the Pacific Theater Collaboration Home Page, http://psp.hq.pacom.smil.mil/InfoCenter/PacificTheaterCollaboration/Pages/default.aspx, for more details and schedule. SECTION 9: ADDITIONAL INFORMATION More details on PACOM’s IM/KM policies can be found in PACOM’s IM Plan located at http://psp.hq.pacom.smil.mil/sites/j6/j62/j625/im/plan/Finalized%20Documents/IM_Plan. pdf Improving efficiency and effectiveness is an on-going process. It’s critical to have all participants be involved in the process to ensure completeness and success. Comments and suggestions for IM improvement should be forwarded to Lori Saulibio (lori.saulibio@pacom.smil.mil), Liz Deramus (elizabeth.deramus@pacom.smil.mil) or Niel Kamaka (niel.kamaka@pacom.smil.mil) 16 UNCLASSIFIED