The Royal Borough of Kensington and Chelsea
Framework Agreement for the Provision of
Independent Living Support Services for People with Disabilities.
1st March 2011 to 28th February 2015
The Royal Borough of Kensington and Chelsea is developing a Framework of Preferred
Providers for the provision of Independent Living Support Services for people with disabilities
and would like to hear from suitably qualified organisations.
The Royal Borough is inviting tenders from organisations with at least 2 years’ experience
and a proven track record of providing high quality, responsive and cost effective Independent
Living Support Services to people with disabilities as follows:
Accommodation Based Services for each of the following clients groups:
Disabilities (transition for both learning disabilities and physical disabilities);
Learning Disabilities (challenging behaviour);
Learning Disabilities (intergenerational*);
And an Integrated Personal Care and Housing Support Services to include all of the
above client groups.
Accommodation Based Services:
The core specification for the delivery of accommodation based services is to assist people
with disabilities to develop or maintain their independence within the community, thus
preventing the otherwise unnecessary use of more institutional forms of care. These services
will significantly contribute towards the Council’s total provision of supported housing
schemes
The core services shall include: providing tenants with a friendly, informative service, advising
them about services related to the scheme; controlling entry systems, and responding to
assistive technology calls; providing a staff team to assist clients to get ready in the
mornings/go to bed at night, and to maintain safety and security within the building; sleep-in
cover, providing staffing to maintain safety and security in the building; and may include
waking night cover and/or housing management.
There will also be supplementary specifications for each of the client groups.
The accommodation based service provider would be expected to work with people who have
been given a Personal Budget to meet their Social Care needs as part of Self Directed
Support.
*schemes for adults, no age restriction, catering for a variety of needs
Integrated Personal Care and Housing Support Services:
The Council is seeking to procure integrated personal care and housing-related support that
will be available to people with disabilities in the Royal Borough. The specification for the
delivery of Independent living support services is to assist people with disabilities to develop
or maintain their independence within the community, thus preventing loss of their home or
tenancy, and/or the otherwise unnecessary use of more institutional forms of care. The
Council is particularly interested to hear from organisations that can offer the following:-
experience of person-centred planning; local knowledge of the area; an outcomes based
approach to service delivery and an understanding of how to deliver personalised services.
Care Managers will use the preferred provider list to work with service users. This may
include a block contract, but total contract value will be variable depending on individual
service user choice through the use of personal budgets.
These specifications cover the delivery of services that would require registration with the
Care Quality Commission (CQC). The Council expects all service providers to be rated as
good, or excellent by the CQC.
The Framework Agreement will run from 1st March 2011 to 28 February 2015.
All organisations expressing an interest will be sent a copy of the tender documents and the
deadline for the return of the completed tender documents is provisionally 12 noon on
Wednesday 24th November 2010. A full evaluation of the submitted tenders will be carried
out in accordance with the criteria stated in the tender documents.
Interested organisations should apply by registering their interest.
expression of interest is 11:59p.m. Wednesday 13th October 2010.
The deadline for the
To register an expression of interest and to receive a copy of the tender
documents please contact:
HHASC Contracts Team, Kensington Town Hall, Horton Street, London, W8 7NX
(Email: hs-contracts@rbkc.gov.uk).