Market citizenship and the prospects for participatory regulation in the EU Ian Bartle Paper tabled at the Barcelona workshop ‘The Politics of Regulation’, 29-30th November 2002. Ian Bartle Centre for the Study of Regulated Industries School of Management University of Bath Bath BA2 7AY (Previously presented at the UACES 32nd Annual Conference 2nd - 4th September 2002, Queen’s University Belfast) Abstract Economic rights in the EU’s single market (the four freedoms) and the idea of ‘market citizenship’ have led to pressures for enhanced EU citizenship. The emergence of new European markets and their regulation can also be envisaged to lead to pressures for more inclusive and participatory forms of EU regulation and market governance. The Commission’s White Paper on governance and its search for better participation and inclusiveness appears to reflect these pressures. This paper examines these developments and considers the prospects of participatory regulation in the EU, particularly from the perspective of environmental and consumer interests. While improved consultation procedures offer some hope it is argued that the proposals related to the White Paper focus too much on the efficiency and effectiveness dimension of regulation to the detriment of participation and inclusiveness. 1. Introduction The terms ‘market’ and ‘regulation’ do not appear to sit easily with common notions of participatory citizenship. The market appears to be restricted to the rights only of economic actors and individuals are limited to strategies of ‘exit’ while regulation conjures up visions of a technocratic exercise by specialists adopting arcane mechanisms to correct market failure. In the EU the term ‘market citizenship’ signifies the limited rights which stem from the EU’s single market. However, by expansive interpretation of these rights in the European Court of Justice they have become to be extended to all citizens rather than only economic actors (Everson 1995). In the regulation of markets, systems of ‘responsive’ or ‘participative’ regulation have been proposed which would extend rights of participation to citizens (Ayres and Braithwaite 1992), while notions of public service and the public interest, especially in the utility industries, form the basis of extending rights beyond economic actors to all citizens (Ernst 1995; Graham 2000). The possibility of a more participatory system of regulation in the EU is raised in the Commission’s White Paper on Governance (Commission 2001a). One of the key aspirations of the paper is ‘better involvement and more openness’ (p.4), and a key principle of good governance is ‘wide participation throughout the policy chain from conception to implementation’ (p.10). These were reflected and developed in two Commission working groups on ‘better regulation’ (Commission 2001b) and on ‘consultation and participation of civil society’ (Commission 2001c). One particular regulatory approach suggested is ‘co-regulation’ which, with echoes of Ayres and 2 Braithwaite’s ‘responsive regulation’, is seen to promote inclusion and involvement of ‘stakeholders’ while being flexible and effective. All of this raises a number of questions, the most basic of which is: can the EU regulatory order be developed in such as way as to enhance an EU participatory citizenship? More particularly, what scope do the proposals on regulation in and related to the White Paper offer to improve participation and inclusion. What are the opinions of the actors, particularly public interest NGOs, who appear to be the most appropriate actors to become more included? Do they have any constructive suggestions for enhancing participation within the EU’s system of governance? The paper commences by considering the connection between market citizenship and EU citizenship. It notes that there is a functional logic of market citizenship which sets up pressures for broaders notion of citizenship. Section 3 then considers the way in which this functional logic towards a participatory form of regulation could apply in the EU’s single market. Section 4 then considers the ideas of participatory regulation and the ways in which they are reflected in the Commission White Paper on governance. Section 5 investigates the scope the White Paper offers for greater participation in particularly by focusing on the response to the White Paper of public interests such as consumer and environmental interests. It is concluded that while better consultation procedures offer some potential, the proposals for participatory regulation are limited. 2. Market citizenship and functional pressures for EU citizenship Traditionally, citizenship of the EU has been limited to the narrow idea of the ‘market citizen’ (Everson, 1995). The Treaty of Rome prescribes a number of rights to citizens of EU member states which are based on being an economic actor in the common market. From the four freedoms of the common market (freedom of movement of goods, services, capital and persons) derive a number of rights which apply to citizens of EU member states. On this economic basis market citizenship is limited firstly by its exclusiveness. That is, in contrast to most contemporary notions of citizenship membership, it extends only to the citizens of EU member states who are economic actors and participants in the European single market. Second, market citizenship only extends to ‘citizenship-as-rights’ while contemporary notions of citizenship also include ‘citizenship-as-participation’ and ‘citizenship-as-belonging’. 3 The market citizen has, however, moved towards something akin to EU citizenship. The principal way this has occurred is by expansive interpretation of the Treaty of Rome by the European Court of Justice (ECJ). Since the 1970s there have been a number of cases, principally based on the free movement of persons, which have expanded the legal notion of citizenship rights from the restricted group of economic actors to all citizens of EU member states (Downes, 2001). This movement from the exclusive category of economic actors towards the inclusive category of all citizens takes the notion of citizenship from the needs of the market (the market citizen) towards an incipient form of EU citizenship: Although the rights are built upon the foundation of economic activity, and so can be described as ‘market rights’ or rights pertaining to ‘market citizenship’, their extent and implementation by the ECJ goes far beyond the needs of the integrated labour market (Downes, 2001, p.96-97). Downes argues that the motive force behind this shift ‘has more to do with the ECJ’s recognition of the EU’s need to win the hearts and minds than it has to do with any direct economic imperative’ (p.97). Since the Treaty of European Union (agreed in 1991) provided a treaty basis for a more complete notion of citizenship and appeared to herald stronger political advocacy of Union citizenship, the ECJ has reined back its proactivism. However, political advocacy has been uncertain and hesitant and contemporary substantive notions of Union citizenship seem to be draw significantly from market citizenship - current Union citizenship therefore appears to owe much to the ‘legacy of the market citizen’ (Everson, 1995). The possibility that there is a functional basis for the expansion of market citizenship should not be dismissed. The development of EU social policy, for example, has been linked to economic pressures and social policy issues such as gender equality, health and safety and labour mobility are closely allied with citizenship. EU social policy is certainly limited in its scope and effects compared to national social policy, but Leibfried and Pierson (2000) argue that ‘the economic and institutional dynamics of creating a single market have made it difficult to exclude social issues from the EU’s agenda’ (p.268). According to this argument it is not primarily the actions of supranational actors in the Court and the Commission who have aimed to promote integration but the spillover pressures that have arisen from the creation of the single market. Leibfried and Pierson (2000) note that a central aspect of political economy is that ‘economic action is embedded within dense 4 networks of social and political institutions’ thus social and political issues cannot be isolated from the economic. Correspondingly at EU level the single market - which is supranational - and social policy (and citizenship) - which is national, cannot be neatly segregated. The pressures for an enhanced EU citizenship emerging from a limited market citizenship can therefore be perceived as arising from the development of the single market. 3. New markets, the regulatory state and pressures for participatory regulation There is the possibility that this functional logic (markets giving rise to pressure for citizenship) could develop more widely with the rise of new markets in Europe and the regulation of those markets. Regulation has increasingly been seen as the most significant dimension of the EU policy process (Majone, 1996). Liberalisation in the utility industries (gas, electricity, water and telecommunications), for example, has led to new markets not only at the national level but also single European markets and these markets are accompanied by new forms of regulation. In the new European markets pressure could arise for both new citizenship-as-rights and citizenship-as-participation. Citizenship-as-rights could include, for instance the entitlement to an affordable service or to consumer information on products and services (Sauter 1998). Citizenship-as-participation could also extend to the right of participation in the regulatory process. The latter might be practically realised through public interest groups representing citizens’ interests, such as consumer or environmental interests, having a significant role in the regulatory process. Understanding the pressures for participatory regulation can be derived from examination of the shift from the ‘interventionist state’ to the ‘regulatory state’. The rise of competition and new markets is part of a general Europe-wide phenomenon of regulatory state (Majone, 1994, 1997). In the interventionist state, accountability and legitimacy could be achieved (if not necessarily adequately) by ministerial responsibility and parliamentary accountability. The traditional relationship between the state and citizen in public administration was based on public service and trust (Haque, 1999). Less salient were citizens’ political rights of public accountability and participation. In the utilities in Britain, for example, traditionally there was some limited representation of consumer issues in the utilities with varying forms of 5 consumer councils but they were weak and legitimacy was highly dependent on parliamentary accountability (Thatcher, 1998). The new regulatory state closely parallels new systems of public administration in which citizens are transformed into customers or clients and the relationship between the state and the citizen is based much more on competition. Legitimacy and accountability are principally achieved by competition and businesslike practices which are perceived to lead to the delivery of better services. If the service is inadequate the citizen is able to withdraw their custom and go elsewhere they have the power of ‘exit’. The shift towards a privatised economy and regulatory state is now well entrenched in Britain and involves a new relationship between the state and the citizen. The citizen is transformed from a passive recipient of services to an active consumer making choices in a competitive market place (Prior et al, 1995, p.15). The utility industries are an excellent example of this transformation, once nationalised monopolies, they are now mostly privatised and operating in competitive markets. The regulatory state, however, may pose a threat to the achievement of legitimacy because of the privatisation of provision and the delegation of responsibilities by ministers to technocratic agencies. There are questions about whether the new relationship between the state and the citizen in relation to public services is adequate (Haque, 1999). One fundamental problem of the notion of ‘citizens as consumers’ is that the ability to pay becomes central to the relationship. In the utilities there are doubts about whether the ‘citizen as consumer’ model is adequate for the provision of essential services when competitive markets often tend to favour economically strong consumers (Graham, 2000; Ernst, 1994, p.192). However, traditional ways of achieving citizens’ rights, accountability and legitimacy are being reshaped to suit the regulatory state and offer the possibility of enhanced notions of citizenship, particularly citizenship-as-participation. New roles for achieving legitimacy and accountability can be envisaged by enhancing the role of the citizen, as a consumer or environmental interest, in the regulatory process. In Britain there is some evidence of a functional logic whereby new markets have created pressures for a more participatory form of regulation. The rapid shift towards a market orientated regulatory state has left systems of accountability and legitimacy with much ‘catching up’ to do (Graham, 1998). In the 1990s a crisis of accountability in regulation, with questions about service quality and those 6 responsible, was perceived and led to questions about the new model. The neo-liberal approach to the problem is that citizens are consumers in markets and the problems will subside when fully competitive markets are established. This catching up, however, could involve alternatives or complements to the promotion of competition based on new systems of citizenship in regulation. Ernst (1994) suggests a ‘socialcitizenship’ approach to utility regulation which recognises collective rights as well as individualist consumer rights and argues for a more active role for regulators in promoting these rights. A policy response of the Labour government since 1997 has been an attempt to strengthen the role of the consumer, increase regulatory transparency and open access to information. The proposals, enacted in the Utilities Act 2000 contain elements of citizenship which include the strengthening the rights of disadvantaged consumers and ensuring all can benefit from competition (Graham, 2000, p.148), and proposals for strengthening the role of consumer councils, by creating statutorily independent consumer councils, suggest the possibility of increased citizen participation. The empowerment and encouragement to participate apparent in the statutory incorporation of the consumer interest into the regulatory process can be interpreted as a move towards a republican style of regulation. Republican theory of participative citizenship appears to offer a theoretical basis for greater citizenship in utility regulation. A republican democracy envisages a ‘deeper democracy’ than conventional liberal democracy with an active citizenry and a deeper incorporation of public interest groups (e.g. consumer and environmental interest groups) into the public policy process (Schwarzmantel, 2000). In public services a ‘participative citizenship’ has also been called for (Prior et al, 1995). Though far from easy to implement this would entail institutions and procedures to open up decision making and empower citizens. In regulation, Ayres and Braithwaite (1992) distinguish a republican model of regulation from neo-corporatism, liberalism and pluralism. Republicanism envisages a more direct participatory role for citizens and public interest groups (as opposed to producer groups) than neo-corporatism and an empowerment of, and rights for, weaker interests which are lacking in liberalism and pluralism. There is an emphasis on direct citizen involvement but republican theorists and analysts of republicanism and regulation also recognise the importance of institutionalisation and associations as ways to realise greater participation. 7 4. Regulatory citizenship and the EU’s White Paper on governance The issue of participation in regulation is treated at length in Ayres and Braithwaite’s (1992) book Responsive Regulation. Ayres and Braithwaite draw from republican notions of communitarian empowerment to envisage an enhancement of participation in the regulatory process (p.17). As well as increasing choice in the market (rights of ‘exit’) they also stress ‘voice’ rights by empowering the citizen by giving them the right to participate in local area decision making and participate in public interest associations up to the national level. The latter would connect to the regulatory decision making process by a form of ‘tripartism’ in which ‘Public Interest Groups’ (PIGs) would be empowered in regulatory decision-making. Ayres and Braithwaite note that ‘tripartism is a process in which relevant public interest groups (PIGs) become the fully fledged third player in the game’ (p.56). Tripartism would promote participation by granting PIGs access to regulatory information and by giving them a seat within the negotiations between the regulator and regulated (pp.5758). They are reluctant to define exactly who the PIGs are but envisage the likes of environmental, social and labour interests. Perhaps the most significant public interests, in industries such as the utilities, are consumer and environmental interest groups. While Ayres and Braithwaite call for greater participation in regulation they reject a highly prescriptive top down approach. They stress flexibility and a mix of regulatory strategies which would depend on the nature of the regulated sector and its history. Delegation of regulatory responsibilities is also stressed but if they fail they need to be backed up by stronger top down regulatory approaches. ‘Enforced self regulation’ and ‘co-regulation are two means suggested by Ayres and Braithwaite both to achieve flexibility and to enable greater participation. A system of self regulation is, as its name implies, about firms or other regulated entities, specifying and enforcing their own regulatory standards. Enforced self regulation is enforced by the state in the sense that the firm is required to write the rules and the rules are then publicly ratified and enforced. Enforced self regulation is therefore ‘about negotiation occurring between the state and individual firms to establish regulations that are particularised to each firm’ (p.101). While flexibility and effectiveness are features stressed, the participatory dimension is not ignored. Public interest groups can be involved in the process of ratification and checking the 8 implementation. These processes would be the responsibility of either the government or regulatory agency but PIGs should have the necessary information made available to them for ratification and implementation. The essence of ‘coregulation’ can be understood from the prefix ‘co’ which is used to signify ‘jointly’, ‘together’ or ‘with’. There are therefore at least two parties involved in the formation and implementation of regulation. The two parties may be the regulated party and the regulatory agency, it may involve a group of regulated parties such as industry associations and the regulator, or it may involve the regulated party and other interested and affected interests such as public interests. The term ‘stakeholder’ is often used to define members of the group who are either affected in some way either directly by regulation or indirectly, by being affected by the conduct of the regulated. Ayres and Braithwaite, however, do distinguish it from the idea of enforced self regulation noted above in that the thrust is to establish industry wide rather than single industry rules (p.102). Industry associations rather than single firms write the rules which are then ratified and checked for implementation by the government and state agencies with the involvement of PIGs. Participation might also be enhanced in co-regulation with the involvement of PIGs in the writing of the rules by the industry association. A broader definition of coregulation, however, reflects the way the term is often used in practice. For the UK telecommunications regulator, OFTEL, for example, coregulation involves the participation of OFTEL in stakeholder groups (OFTEL, 2001). These can be when OFTEL backs stakeholder led initiatives through statutory back up powers, and when OFTEL participates in stakeholder groups in the development and the implementation of regulation. The European Commission in relation to the White Paper on Governance notes that ‘coregulation is an approach in which a mixture of instruments is brought to bear on a specific problem, typically involving both primary legislation and self regulation, or if not self regulation, at least some form of direct participation of bodies representing civil society in the rule making process’ (Commission, 2001b, p.6). These definitions indicate that there is a breadth and a certain fuzziness in the idea of coregulation. Two aspects can be discerned which have different objectives and which are of especial importance for citizenship and regulation. The first aspect stresses efficiency and effectiveness. In this aspect flexibility and having a mixture of regulatory tools available is necessary and this can involve some kind of combination 9 of self regulation and statutory regulation. The aim is to achieve some of the objectives of ‘better regulation’ noted by in the White Paper, such as proportionality, proximity and timeliness. The second aspect focuses on inclusiveness and participation and involves the participation of various stakeholders in the various stages of regulation. With the involvement of public interests as stakeholders this is closely connected to participatory notions of citizenship and democratic legitimacy. These two aspects are not necessarily incompatible but they do appear to be rather odd bedfellows and conflicts may well arise. Both aspects are stressed in the introduction to the White Paper and the working paper on regulation but it is open to question whether both objectives can simultaneously be achieved. 5. Does the White Paper offer a participatory system of regulation in the EU? There is therefore one aspect of coregulation which seems to offer the potential for the development of a participatory system of regulation. One way of assessing this is to consider the role of consumer and environmental interests in the EU system of regulation and the proposals for change contained in the White Paper. What do they think of the proposals, in particular the participatory aspects of coregulation? Do they have any proposals for improvement? Amongst EU level environmental and consumer groups there is a general scepticism towards the ideas of coregulation presented by the Commission in the White Paper. One of the main concerns is that the force of law will be diminished and with it the environment and consumer interest. For example, the European Environmental Bureau (EEB), which has represented eight environmental groups on governance issues, notes that voluntary agreements on regulation may lack the strength and breadth of applicability compared to regulations based on statutory law (Interview EEB) and the pressure on governments to create strong regulatory bodies might also be reduced (EEB, 2001). Enforcement is also a concern of the European consumers group BEUC who argue that the level of commitment to coregulatory agreements may vary significantly and that the diminution of the statutory dimension may encourage free riders who are not party to agreements (BEUC, 2002). Similar concerns about the dilution of the role of law have been expressed by the European group of consumer cooperatives (Interview: Euro Coop). 10 Public interests also doubt the potential of participation in coregulatory bodies. A problem is the high level of resources required for commited participation in such bodies. BEUC, for example, notes that the ‘level of resources required on both sides would in itself prevent coregulation from becoming a general or common method of rule making in the Single Market’ (BEUC, 2002, p.9). Environmental groups go further and emphasise the massive asymmetry in resources between industry and themselves (Interviews: EEB, Greenpeace). Not only is industry well established in standards organisations but they are able to produce much more substantially developed proposals. Environmental interests could therefore be very much weaker partners in these bodies. While environmental groups would like such bodies to be more transparent they are concerned about being coopted in to the process and possibly losing public support in the process. This point is echoed by the European Citizens Advisory Service (ECAS) which notes that a process of regulation which is drawn up by stakeholders could reinforce the general impression that the process is dominated by a closed elite group (Interview: ECAS). If the aim is connecting the EU, its policies and regulation with citizens then there is a problem of membership of coregulatory bodies and who writes the rules. In addition questions such as who selects the members and how easily members are replaced in response to citizens’ concerns are raised by public interests. Another reservation is that, in the multi-national environment and variable political and legal contexts of the EU, there will be less certainty about the implementation of coregulatory agreements. BEUC, for example, note that coregulation agreements will not bind all market players and the legal status of such agreements will vary from country to country with corresponding variations in the implementation (BEUC, 2002, p.9). Cross-national political differences are also noted by the EEB, in the Netherlands for example, a country with relatively high environmental standards and awareness, industry knows that if voluntary agreements and related processes such as benchmarking fail, political pressure will soon rise for strong legislation (Interview: EEB). The same cannot be said about some other European countries, nor importantly, about the EU as a whole, where there is little political consciousness and focus on the EU. A further reservation concerns the argument made by the Commission that coregulation agreements will only apply when the decision to be made is relatively technical and uncontroversial (Commission, 2001b). Some decisions may indeed be 11 uncontroversial but as ECAS point out the same decision which is uncontroversial in one area may turn out to be highly controversial in another (ECAS, 2002). How are the public to know when decisions become controversial? Are they to depend on the vigilance of under resourced public interest groups? An example in the European single market is the process of agreeing cross-border tariffs in the newly emerging European electricity market. A process of negotiation involving national regulators, industry, governments and the Commission, named the Florence process, has been underway since the late 1990s. This can be seen as a variant of coregulation as it involves negotiation of market rules by several parties. It can also be seen as a technical process of tariff charging with little impact, for example, on the environment. However, it may promote a significant increase in long distance transmission of electricity which might adversely affect the environment. Although the Commission claims that the process involves ‘stakeholders’ (Commission, 2000), there is little involvement of environmental or consumer interests. The EU environmental interest group, Climate Action Network-Europe, for example, although interested in the Florence process, has not got the resources for full participation and analysis of the implications (Interview: CAN-Europe). Cross-border electricity tariffication is just one example of an emphasis on ad hoc and flexible rule making processes instigated very often by industry which will almost invariably leave public interest several steps behind. With fewer resources they will be unable both to participate fully nor to understand fully the implications. This raises the question of what extent coregulation and its variants are really about promoting participation of public interests, or whether the emphasis is mainly on flexibility and effectiveness. The principles of and the drive for ‘better regulation’ and the idea of coregulation appear to concentrate more on efficiency than participation. For example, the Commission’s report on regulation is introduced by the conclusions of the Lisbon European Council of 2000 which stressed European competitiveness and new approaches to regulation which are effective and flexible. While the Commission added that it emphasised the involvement of civil society in regulation the impression given is that this is subordinate to efficiency. The seven principles of better regulation noted by the Commission which are ‘proportionality’, ‘proximity’, ‘coherence’, ‘legal certainty’, ‘timeliness’, ‘high standards and ‘enforceability’ note that ‘stakeholders’ should have a role but do not focus specifically on participation (Commission, 2001b). A specific reference to 12 coregulation starts with the advantages in terms of ‘flexibility, proximity, and (possibly) timeliness’ (p.13) and only later mentions participation, giving the impression that it is an optional extra rather than an essential element. These approaches seem to match more closely to the objectives of industry which stress flexibility, efficiency and reducing (the perceived) burden of regulation (Unice, 2002; Amcham, 2002). While industry pays lip service to participation it is questionable how wide they want it. UNICE for example note that ‘stakeholder organisations … should be representative at the European level, mandated to act on behalf of their constituents, and possess the necessary means to fully participate in the process’ (Unice, 2002, p.5). The need for ‘representativity’ can easily exclude established public interests as well as emerging ones and add to an impression that stakeholder dialogue will be a closed process. The empowerment of public interests Whatever the stress the Commission gives to efficiency versus participation one of the main obstacles to greater participation is the relative weakness and lack of resources of public interests. For example, on Commission committees environmental interests are often lone and weaker voices who have not been able to prepare adequately in comparison to industry interests. The Environment directorate notes that in response to policy proposals it can get swift and detailed responses from industry in ways which environmental interests cannot match (Interview: DG Environment). Environmental and consumer interests also complain that some DGs such as agriculture and enterprise are rather closed. (Interviews: EEB, Euro Coop). The constant refrain therefore, whether it relates to coregulation or representation to the Commission is that the voice of public interests are weak and need empowering in some way. This is unsurprising and in relation to a participatory system of regulation Ayres and Braithwaite (1992, p.18) note the need to empower weaker interests for a more effective system. In the context of the EU therefore, what possibilities are there for the empowerment of public interests? One possibility is to exploit an existing institution of the EU, namely the Economic and Social Committee (ESC). The ESC is an advisory body which is a forum for dialogue and represents various economic and social interest groups in the EU policy process. Its original role was the facilitation of dialogue between the so 13 called ‘social partners’ i.e. business and trade unions but has expanded in recent years to encompass a wide range of social interests - organised civil society. It claims to be the ‘the representative of organised civil society in the EU political and institutional system’ (ESC, 2001, p.2) and to offer ‘a bridge between Europe and its citizens’ (ESC, 2002). More specifically the ESC could operate as a focal point for the development of coregulation agreements which could strengthen public interests by formalising their role and improving information provision. The support amongst public interests for a role for the ESC in this way is, however, very limited. While the benefits it offers in terms of putting forward opinions, information provision and networking are noted, consumer interests do not see it as an effective solution for the effective participation of civil society (Interview: Euro Coop; BEUC, 2002). BEUC, for example, is ‘strongly against’ the use of the ESC as a means of connecting civil society to the EU because of the diversity of interests involved (pp.4-5). Environmental interest also oppose the use of the ESC to represent civil society seeing it primarily as a forum for the social partners to engage in dialogue and environmental interests would rather engage directly with the decision making institutions (EEB, 2002). Similar opinions are voiced by ECAS on the potential of the ESC to offer a bridge between the EU and the citizen. ECAS argues that, rather than having an advisory institution acting as a focus for civil society the decision making institutions should be more pro active in reaching out not only to civil society organisations but also to citizens (Interview: ECAS). The strongest and most consistent message that comes across from consumer and environmental interests appears fairly straightforward: better consultation, transparency and information provision by the decision making institutions throughout the policy cycle is the key to inclusiveness. Greenpeace, for example, note that although there are public hearings and formal consultation processes these are not sustained throughout the policy process (Interview: Greenpeace). Some interests, for example, local or regional governmental bodies, who are sometimes supportive of stronger environmental policies in the formal consultation processes, are not active, nor called on at other crucial times. In the crucial stage of drafting of proposals, for example, consultation processes are informal and dominated by the stronger lobbyists. Both consumer and environmental interests note that some DGs, tend to favour industry, particularly at decisive times in the policy process (BEUC, 2002 p.5; Interviews: Euro Coop, Greenpeace). The Commission does of course dispute a 14 systemic bias nevertheless they do say they receive faster and more detailed responses from industry at crucial stages. Also ‘better and faster regulation’ is routinely stressed by the Commission but as ECAS note there can be good reasons why the legislative process should not be too quick, particularly to enable all interests to be involved (ECAS, 2002, p.6). Another complaint of these interests in the closed nature of the Council. The EEB call for the end of secrecy in the Council with publicisation of debates or actions (EEB, 2002) and BEUC bemoans the ‘closed shop’ culture of the Council at all its levels and the non-disclosure of working documents and agendas (BEUC, 2002, p.4). Inclusiveness therefore could be improved by a comprehensive, sustained and commited thrust to develop and implement high standards of consultation in terms of timing, with whom and how. This would involve the identification of the affected interests at the outset of the policy or regulatory proposal and a commitment to sustained participation of the interests. The identification of affected interests is not easy, interests themselves are not always sure of the significance of a policy proposal. One technique to aid the process of would be to extend the use of Regulatory Impact Assessments which has been called for by consumer organisations. The UK’s National Consumer Council (NCC), for example, argue that the costs and effects, including spillovers, of all policies should be examined thoroughly (NCC, 2002). They suggest a two stage process with an early general review and a more detailed full assessment when the policy is more developed. Clearly this could contribute to identifying the affected interests early in the policy process and making consumers better informed. In mid 2002 the Commission responded by proposing initiatives on better consultation and extending its impact assessment to all social, economic and environmental areas (Commission, 2002). It is too early to say whether these initiatives will represent a small and perhaps reluctant incremental step or whether they will show real commitment to participation. 15 6. Conclusion The development of markets, whether the emerging single European market or in newly liberalised sectors at national level, can create pressures for broader manifestations of citizenship. Narrower forms may be limited to ‘citizenship as consumer’ or ‘market citizenship’ in which economic actors exercise market freedoms and the right of exit. Economic action, however, does not take place in a vacuum; it is very closely linked to social and political pressures, norms and institutions. Under functional pressures a narrow concept of market citizenship can therefore be extended to a broader, more inclusive and participatory form of citizenship. The legitimacy problems of the EU and the pressures which led to the White Paper on Governance can be seen, in part, as a manifestation of this process. The creation of the single market and its regulation can lead to pressures for further rights of citizenship and participation. The White Paper was introduced with an emphasis on inclusiveness and participation and the idea of coregulation was considered as a possibility of a more participatory form of regulation. The response of key public interest groups to coregulation, such as the environment and consumers, who could be key players in participatory coregulation systems has, however, generally been negative. Their concern is about the strength of industry and the possibility of a diminished role of law in regulation. Rather than focusing on new forms of regulation their main concern is for better systems of consultation within the established system of regulation and policy making in the EU. Better consultation in the EU policy process focused on the Commission appears to offer a greater prospect of the closer incorporation of public interests. Proposals for the improvement include earlier identification of the affected interests and ensuring consultation is followed through fully to avoid the appearance of symbolism. However, it can be asked whether NGOs are being too conservative and are too socialised into the established system to consider serious alternatives. Is the concern about the possible diminution of the role of law in coregulation, for example, exaggerated? Ayres and Braithwaite (1992), for example, note that, by public ratification of voluntary agreements and enforcement, law would still play a key role in systems of coregulation or enforced self regulation. It is also questionable the extent to which EU level NGOs want to be involved in a system of regulation which involves more participation by citizens. The majority of EU NGOs are federations of 16 national associations and their main focus of action is at national level with the EU federation used mainly for representation in Brussels. Although NGOs have a high standing in the public and could be champions of the citizen in Europe and offer a bridge between the citizen, civil society and EU institutions, NGOs in practice are unable to fulfil that promise (Warleigh, 2000). While there are some nascent trends, Greenpeace, for example, are beginning to make some attempt to develop EU wide campaigns and raise the consciousness of their members towards the EU (Interview: Greenpeace), EU level NGOs make few conscious efforts to reach out to the citizen. There are nevertheless substantial problems with the Commission’s proposals and it is argued that the proposals for co-regulation and self regulation offer little prospect of enhancing participation and citizenship in the EU. In particular, the participatory dimension of coregulation is not fleshed out, nor is it made clear how weaker public interests could participate in such systems in an effective way. I argue that it is important to distinguish between the two potentially contradictory aspects of coregulation: efficiency and effectiveness on the one hand, and participation and inclusiveness on the other. It is the former, which concentrates on industry’s primary concern - flexibility and the reduction of regulatory burdens - which is given primacy in the White Paper and related initiatives. What seems to be clear is that industry would be an integral part of any coregulatory arrangements but the involvement of public interest groups needs to be established as a principle and in practice it will be much less certain. This is reflected in the response to the proposals on self and coregulation of various EU public interest NGOs, such as environmental and consumer groups. Without a clear definition of both aspects of the concepts it becomes a rather bland ‘third way’ like concept which appears to be all things to all men. Without directly addressing how coregulation arrangements in the EU will be more inclusive and participatory there is the risk that the participatory aspect of coregulation will appear somewhat symbolic. It can easily be seen that coregulation is simply a convenient and easy way of integrating two very different aspirations, each of which should be separately addressed. This doesn’t mean the concept should be rejected but it does raise the question about whether it is the most appropriate way of promoting an enhanced ‘citizenship-as-participation’ vis-à-vis regulation and markets in the EU. These reflections on the proposals on EU regulation reflect other research on the White Paper: despite its intentions of inclusiveness and participation, the broad thrust of the White Paper is towards a problem solving and technocratic approach 17 rather than the fostering of a democratic and participatory democracy (Steinberg, 2001; Eriksen, 2001). It can also be asked whether forms of participatory regulation are compatible with the EU’s institutions and the way the EU governs the market. As Ayres and Braithwaite (1992, pp.97-100) note, an appropriate institutional environment is necessary for the development of an effective form of tripartism in regulation. The EU’s system of governance of the market does not have obvious potential for the development of effective participatory coregulation. Negative integration has been predominant in the EU (Scharpf, 1999), and ‘framework regulation’ and the ‘open method of coordination’ are policy/regulatory approaches stressed at the EU level. While cross-national policy learning and cross-national regulatory coordination (most often instigated by industry, member states or national regulatory authorities) may be possible and indeed promoted, these approaches are not conducive for EU level harmonisation. Participatory coregulation at EU level requires the pro-active incorporation of public interests into a single and clear EU level process but this seems highly unlikely in a system of market governance which emphasises decentralisation, cross-national variation of regulatory administration and bottom up instigation of cross-national regulatory coordination. All of this is reflected in the development of consumer policy which has been very uneven and European consumer organisations have been unable to divert the primary thrust of the single market programme from economic integration to a more consumer friendly orientation (Young, 1998). Enduring national differences also militate against effective EU participatory regulation. If these differences continue, the possibilities for comprehensive and farreaching reform at the EU level seem slim. In the utilities despite the increasing impact of the EU, implementation is undertaken at the national level. The EU sets the broad rules, many of which affect citizens and the environment but they are directives which are implemented at national level and in the utilities there is broad scope for interpretation. This means the national level is by far the main focus of attention for public interest groups. Conclusions from cross-national comparison indicate that despite evidence of convergence to the regulatory state there is no one model of the citizenship and regulation developing at the national level. Across Europe, there are institutional differences in the forms of consumer/citizen involvement, transparency and accountability in utility regulation, particularly, for example, between Britain and 18 Germany (Lodge, 2000). Without cross-national convergence towards effective systems of participatory regulation it is difficult to see such systems becoming established at the EU level. References Ayres I. and Braithwaite J. (1992), Responsive Regulation. 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