Sample 1 BRUTUS BUCKEYE Buckeye.1@osu.edu* 110A Buckeye nation * Columbus, OH 43210 * 614-123-0000 EDUCATION The Ohio State University B.S.B.A. Marketing Minor: Spanish Columbus, OH Expected June 20XX CUSTOMER SERVICE WORK EXPERIENCE National City Bank Customer Service Representative Columbus, OH January 20XX - January 20XX Assisted customers in their transactions that involved cashing checks and receiving deposits. Managed $1000 balancing drawer at the end of the day. Trained and supervised 3 new employees on company’s mission and procedures. Performed multiple tasks such as retailing, filing signature cards, mailing, and other office duties in a very efficient manner. East of Chicago Pizza Company Customer Service Representative Columbus, OH April 20XX- June 20XX Sold Italian dishes to diverse customers on a daily basis increasing sales in 2% annually. Advertised, marketed, and recommended menus to ensure customer satisfaction. Communicated product knowledge to customers facilitating decision making. Created a welcoming environment to customers providing a pleasure dining experience. Trained and supervised 5 new employees on gourmet mission and goals to enhance customer satisfaction. Assisted manager in daily operation dealing with customer complaints creating alternatives solutions and problem solving their needs. HIGHER EDUCATION WORK EXPERIENCE The Ohio State University Administrative Assistant, Residence Halls Columbus, OH January 20XX - Present Introduce Residence Hall services to students communicating information and clarifying questions. Make appropriate referrals to residence hall advisors and OSU services when needed. Create files for various administrative duties in an organized manner. Enter data to computer securing confidential information. Perform multiple office tasks such as answering telephone calls, checking- in students, faxing, copying, typing, and mailing. ADDITIONAL SKILLS Computer skills, proficient in Microsoft Office Leadership skills, Serve as a mentor for First Year student within the Office of Minority Affairs at OSU Foreign language skills, Proficiency in Spanish , both oral and written HONORS AND COMMUNITY SERVICE Habitat for Humanity, Summer 20XX Tau Beta Pi - Honor Society, inducted 20XX Volunteered at the Red Cross Blood Campaign Program, 20XX References available upon request Sample #2 Brutus Buckeye Buckeye.1@osu.edu Campus Address: 1234 High Street # 8 Columbus, OH 43201 (614) 688- 0000 EDUCATION THE OHIO STATE UNIVERSITY, Columbus, Ohio Bachelor of Science, Expected December 20XX Major: Landscape Horticulture INTERNSHIP ABROAD MYERSCOUGH COLLEGE, Lancashire, England Summer 20XX Studied landscape systems in England HONORS Dean’s List (20XX) Golden Key International Honor Society, 20XX-Present ABROAD INTERNSHIP EXPERIENCE Permanent Address: 1234 Woodland Drive Cleveland, OH 4412 (216) 255-0000 Myerscough College, Lancashire, England Student Intern, Summer 20XX Studied the history and development of constructed landscapes in England Examined the industries associated with the constructed landscapes and the processes involved in their creation. Assessed landscape systems and assisted with the design of gardens and commercial properties. Installed and maintained ornamental plants and turf for golf courses in Preston. Visited appropriate sites representing the broad landscape system of England. Explored cultural sites and visited typical neighbors to gain insight about English life. Obtained multicultural communication skills while working with English design team. WORK Hendry Associates Joint Studio, Fall 20XX EXPERIENCE Interior Designer Collaborated with other teams to create unified company image for Grant Furniture. Participated in weekly critiques through the use of distance communication software. Traveled to Chicago to participate in design charrette with Hendry Associates. Wrote specification booklets to learn about various standards and code requirements of products. Assembled product sample boards to be used to sell design concepts to clients. Designed and launched new website to be used as marketing tool. Prepared drawings for client presentations in order to obtain project approval. COMPUTER SKILLS STUDENT ACTIVITIES IBM, Mac, Microsoft Office, SPSS, AutoCAD 2002, Form-Z, Dream weaver, Photoshop Office of International Affairs, Assisted with Study Abroad Fair and Information Sessions (20XX) The Ohio State University Landscape Horticulture Design Group, 200X-Present Phi Beta Phi Sorority, 20XX-Present References available upon request SAMPLE #3 BRUTUS BUCKEYE’S SCIENTIFIC RESUME 190 West Seventeenth Avenue Columbus, Ohio 43210 BRUTUS.1@osu.edu (614) 292-7055 OBJECTIVE: A laboratory assistant internship with Novartis utilizing my microbiology skills and experience EDUCATION: The Ohio State University, Columbus, Ohio Bachelor of Science in Microbiology; General Business Minor. June 200X. GPA: 3.7 RELEVANT COURSES: Organic Chemistry Series with/labs Calculus and Analytic Geometry III General Microbiology w/lab Introduction to Financial Accounting RELEVANT SKILLS: Aseptic technique Media Preparation/Uses Microscopy Plasmid Preparation Staining Gel Electrophoresis RELEVANT EXPERIENCE: The Ohio State University, Department of Microbiology, Columbus, Ohio Laboratory Assistant (September 20XX - present) Provided overall organization of workstation equipment to meet experiment requirements Utilized various laboratory equipment, including spectrometer and microscope Coordinated the duplication of materials and instructions for student participants Maintained laboratory to meet university required levels of standards and protocol General Physics Series w/labs General Chemistry Series w/labs Biology: Energy Transfer & Development w/lab Introductory Micro and Macro Economics Serial Dilution Extraction Gas Chromatography Infrared Spectroscopy Titration QC/QA Regulatory Saint Anne’s Hospital, Columbus, Ohio Volunteer (March 20XX - September 20XX) Directed patients to various testing and outpatient surgery locations and completed discharge orders Transported specimens maintaining research protocol and hospital standards Prepared cultured samples in the microbiology laboratory and observed diagnosis techniques WORK EXPERIENCE: The Ohio State University Office for Special Services, Columbus, Ohio Frontline ( September 20XX - March 20XX) Scheduled, received, and proctored student examinations which required special accommodations Interacted with students and faculty, ensuring course completion under specialized conditions The Mud Hens Banquet Room, Toledo, Ohio Wait staff (June - August 20XX) Prepared banquet facilities and table arrangements for 50-400 guests Served meals and responded to guest requests in a professional manner Max & Erma’s Restaurant, Fremont, Ohio Server’s Assistant (June - August 20XX) Monitored food orders for presentation to customers, meeting all special requests Prepared kitchen food sites for completion of menu orders OTHER SKILLS: Languages: Computers: Basic Spanish Microsoft Word, Excel, Access, SPSS, HTML HONORS: University Honors Program and Dean’s List Alpha Lambda Delta Honorary ACTIVITIES: The Ohio State University Band Drum-major (2004 - present) Taught English (ESL) to children at a migrant employment site (June - August 20XX) Provided activity coordination for a local pre-school summer/daycare program (July 20XX)