Mana4340 – Dr. Beverly George – Spring 2009 - 1 Mana 4340 - Business & Society – Ethics and Stakeholder Management First of all, adaptation of Carroll & Buchholtz, Business & Society – Ethics and Stakeholder Management is used at the undergraduate level to meet the AACSB requirements. In addition each exam question provides the AACSB designation related to learning outcome. Learning Outcomes – Mana 4340 1. Students will be able to recognize elements of our pluralistic society characterizing business and society interrelationships. (Chapter 1 – AACSB Requirement 1) 2. Students will be able to identify basic philosophies of proponents regarding CSR (corporate social responsibility). – Chapter 2 – (AACSB Requirement 2) 3. Students will be able to recognize the pros and cons of both sides of each moral dilemma. – Chapter 7 – (AACSB Requirement 5) 4. Students will be able to recognize and explain the major ethical theories that are used in the decision making process of leadership. – Chapter 8 (AACSB Requirement 3) 5. Students will be able to identify the major stakeholders and how they are affected by different ethical philosophies used in decision-making. – Chapter 8 (AACSB Requirement 2 & 3) 6. Students will be able to identify the principles and practices of sound, responsible corporate governance as a deterrent to unethical behavior – Chapter 4 (AACSB Requirement 4) 7. Students will be able to apply the necessary steps to reach decisions which are both ethically and socially responsible. – Chapter 8, Chapter 2 – (AACSB Requirement 2) 8. Students will be able to identify the basic characteristics of a profession (HRM), and provide insights to the ethical codes that make one a professional within a specified field – Several Chapters - AACSB Requirement 5) Mana4340 – Dr. Beverly George – Spring 2009 - 2 AACSB Requirement 1 Where do students learn about the responsibility of business in society? What assurance is there that these learning opportunities are effective? The course structure demonstrates that “It is essential for business in general— and management education students in particular—to understand the symbiotic relationship between business and society, especially in terms of the moral dimensions of the power placed in the hands of owners and managers.” Business schools address this need in many ways and at many points in their curricula. Schools and review teams should confirm that the coverage is adequate to ensure that all students understand this important relationship. Mana4340 - Chapter 1—The Business and Society Relationship Learning Outcome Recognize elements of our pluralistic society characterizing business and society interrelationships. (Chapter 1 – AACSB Requirement 1) Examination Question the following is not a weakness of pluralism? prevention of concentrations of power pursuit of self-interest overlapping goals, causing confusion about which groups best serve particular interests d. emphasis on conflict ANS: A PTS: 1 REF: 8-9 NAT: AACSB Analytic | Environmental Influence Which of a. b. c. Mana4340 – Dr. Beverly George – Spring 2009 - 3 AACSB Requirement 2 Where do students learn and practice ethical decision making? Do any of the examples involve ethical issues from the students’ own experience? What assurance is there that these learning opportunities are effective? Providing students the opportunity to learn and practice multiple models for ethical decision making is an important step in supporting their ability to make good personal choices and business decisions in the future. To ensure that they internalize the application of the model when they are close to the choices, it is helpful to utilize some examples from their own sphere of experience. Schools and review teams should consider whether there is assurance that the opportunities for learning and practicing ethical decision making are adequate for all students. Mana 4340 - Chapter 8—Personal and Organizational Ethics Learning Outcome Students will be able to identify basic philosophies of proponents regarding CSR (corporate social responsibility). – Chapter 2 – (AACSB Requirement 2) Apply the necessary and appropriate steps to reach decisions which are both ethically and socially responsible. – Chapter 8, Chapter 2 – (AACSB Requirement 2) Examination Question Corporate social responsibility emphasizes a. obligation and accountability. b. action and activity. c. outcomes and results. d. socially responsible investing. ANS: A PTS: 1 REF: 35 NAT: AACSB Ethics | Ethical Responsibilities Which of the following is the most basic assumption we make in discussing personal and managerial ethics? a. With effort, the "right" answer can be reached. b. The object of ethical principles is to minimize harm done to others. c. The object of ethical principles is to maximize benefits to others and ourselves. d. People want to behave ethically. ANS: D PTS: 1 REF: 292 NAT: AACSB Ethics | Ethical Responsibilities Mana4340 – Dr. Beverly George – Spring 2009 - 4 AACSB Requirement 3 Where do students learn about their responsibilities for ethical leadership in organizations? What assurance is there that these learning opportunities are effective? While most students will not proceed to leadership positions immediately upon graduation, they still must develop a basic understanding of ethical leadership. With luck they will move quickly to supervisory positions where their abilities in this important area will first be tested. Regardless of their progression, it is important to note that all group and organizational members are in a position to exercise informal leadership at selected times and on selected issues. Schools and review teams should consider whether or not there is assurance that the opportunities for learning about ethical leadership are adequate and effective for all students. Chapter 8—Personal and Organizational Ethics Learning Outcome Recognize and explain the major ethical theories that are used in the decision making process of leadership. – Chapter 8 (AACSB Requirement 3) Examination Question Ethical leadership is founded on two pillars. These are a. rewards and punishments. b. the manager as a moral person and a moral manager. c. ethical climate and ethics training. d. ethics principles and ethics tests. ANS: B PTS: 1 REF: 321 NAT: AACSB Ethics | Leadership Principles Mana4340 – Dr. Beverly George – Spring 2009 - 5 AACSB Requirement 4 Where do students learn about corporate governance? What assurance is there that these learning opportunities are effective? This class teaches that “Knowing the principles and practices of sound, responsible corporate governance can also be an important deterrent to unethical behavior.” To help reduce the probability of corruption, students should encounter the principles of and practice compliance with good governance in their coursework. Schools and review teams should consider whether there is assurance that the opportunities for learning about corporate governance are adequate and effective for all students. Chapter 4—Corporate Governance: Foundational Issues Learning Outcome Identify the principles and practices of sound, responsible corporate governance as a deterrent to unethical behavior – Chapter 4 (AACSB Requirement 4) Examination Question The primary purpose of the Sarbanes-Oxley Act is to a. provide rules regulating the relationship between CEOs and boards. b. limit the power of corporate boards. c. restrict the flow of corporate money into politics. d. provide better protection for investors in public companies by improving the financial reporting of those companies. ANS: D PTS: 1 REF: 135 NAT: AACSB Analytic | Legal Responsibilities Mana4340 – Dr. Beverly George – Spring 2009 - 6 AACSB Requirement 5 Where do students learn about specific ethical issues and guidelines relating to other content areas? What assurance is there that these learning opportunities are effective? There is a danger that implicit ethical issues will be ignored in the coverage of disciplinary content. While general ethical education is important, ignoring ethical implications during the discussion of detailed subjects sends a message that ethical conduct may be relegated to certain areas and ignored in others. This encourages students to disregard the ethical implications of some decisions and assume there will be no consequences. A short list of examples of ethical components is shown below to stimulate thinking on the part of schools and review teams. They should be concerned that there is assurance of coverage of ethical issues in the disciplinary content. Specific Areas: Sample Ethical Component Learning Outcome Students will be able to recognize the pros and cons of both sides of each moral dilemma. – Chapter 7 – (AACSB Requirement 5) Explain the basic characteristics of a profession (HRM), and provide insights to the ethical codes that make one a professional within a specified field – Specific Chapter Below - AACSB Requirement 5) Auditing Corporate Strategy Mana4340 - Chapter 5—Strategic Management and Corporate Public Affairs Examination Question Which of the following is not one of the steps in the strategic management process? a. goal formulation b. strategy implementation c. problem identification d. environmental analysis ANS: C PTS: 1 REF: 164 NAT: AACSB Analytic | Strategy Human resource management Mana4340 - Chapter 10—Ethical Issues in the Global Arena Examination Question The main a. b. c. two factors of concern in management and control of global operations are organizational structure/design and human resource management. tax laws and currency exchange rates. manufacturing processes and marketing plans. Mana4340 – Dr. Beverly George – Spring 2009 - 7 d. political parties and economic systems. ANS: A PTS: 1 REF: 401 NAT: AACSB Analytic | HRM Specific Areas: Sample Ethical Component (Continued) Environmental impact Chapter 15—The Natural Environment as Stakeholder Examination Question Human denial of responsibility for the misuse of the environment is reflected by: a. OPEN b. NIMBY c. BAMA d. CLOSE ANS: B PTS: 1 REF: 593 NAT: AACSB Analytic | Environmental Influence Privacy management Censorship and privacy Mana4340 - Chapter 18—Employee Stakeholders: Privacy, Safety, and Health Examination Question Which of the following is not one of the major workplace privacy issues? a. integrity testing b. drug testing c. monitoring employees d. hourly pay and benefits ANS: D PTS:1 REF: 691 NAT: AACSB Analytic | HRM Fairness in selection and promotion procedures MANA 4340 - Chapter 19—Employment Discrimination and Affirmative Action Examination Question The concept that preferential treatment for minorities and women leads to harms to other groups is called a. compensatory justice. b. reverse discrimination. c. "what goes around comes around." d. legalized discrimination. ANS: B PTS: 1 REF: 759 NAT: AACSB Analytic | Legal Responsibilities Mana4340 – Dr. Beverly George – Spring 2009 - 8 AACSB Requirement 6 AACSB Question not applicable to classroom setting of Mana4340. 10. What proportion of the business school faculty are involved in the activities covered by questions five through nine? Faculty involvement is an important indicator of the salience of issues in academic environments. Relegation of ethical issues to a small fraction of the faculty or to those perceived as having low status vitiates the power of the educational experience. Also, in an environment where concern over ethical issues has risen sharply, lack of business school faculty involvement may indicate a disconnection between the academic experience and the real world. If ethics content is taught primarily by faculty from outside the business school, questions should be raised as to what is done to convey the relevance of ethics in business practice.